ASIA PACIFIC EDUCATION ICT OUTLOOK 2018 - Developing Tomorrow's Future Campuses - Detailing Key Trends and Overcoming Challenges - Huawei Enterprise
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ASIA PACIFIC EDUCATION
ICT OUTLOOK 2018
Developing Tomorrow’s Future Campuses
- Detailing Key Trends and Overcoming Challenges
GERALD WANG
Head of Government &
Education, AP
Linkedin: @gerwang
Twitter: @gerwang
Email: gwang@idc.com
ENTERING A NEW PHASE OF THE DIGITAL
ECONOMY
WorkSource Operating
Leadership Omni- Model Information
Experience
Over 90% of the Transformation
growth in IT are with Technology
found across third at the Heart
platform
technologies
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 2
BACK IN 2016-17, IDC ANALYZED THE FOLLOWING 3
STRATEGIC TRENDS OF FUTURE CAMPUSES:
Personalized Learning Enhanced Collaboration Efficient Delivery and
and Blended-Learning and Remote-Learning Smart Campus Initiatives
• Leveraging the vast amount of data in • Student and staff mobility and collaborative • Dramatic change in student expectations
student management, course scheduling, projects across cultures, institutions and requiring anytime/anywhere access to
assessment, and learning management countries content
systems • Remote learning as a complement to • Need to overhaul existing ICT management
• A Blended Learning environment that offers traditional education deliveries models to make a step-change in terms of
seamless access to mobile, virtual, and • Drive the demand for scalable agility and affordability
digital classroom resources communication infrastructure and • Smart Campus initiatives are mini Smart City
• Need to adjust to the pace and mode of collaboration solutions, as well as increase programs and IT Departments should
learning for individual students security risks consider Smart Campus initiatives as
alternative, LOB-aligned and sponsored
sources of funding for ICT projects
Instructional Learning
Learning Learning
Delivery Technology
Content Services
Method Infrastructure
And we realised that this was more Strategic Operations
(shorter term) rather than Strategic Foresight (longer term)…
© IDC Government Insights Visit us at IDC-gi.com 3
4 KEY THEMES OF FUTURE CAMPUSES FROM 2018 ONWARD
NEXT GEN NETWORKS,
ENGAGING LOB DATA-TO-ANALYTICS-
FUTURE OF LEARNING CLOUD & STRATEGIC
DECISION MAKERS TO-DIGITAL ECONOMY
SOURCING
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 4
BUT BEFORE WE COMMENCE ON DIGITAL EDUCATION
TRANSFORMATION… THE FUTURE CAMPUSES ECOSYSTEM IS BROAD
Campus
Technology &
Operations
Domain Suppliers
Various Faculties, Student
ICT & OT Suppliers. Telcos,
Bodies, Operations
Start Ups, Vertical Specialists
Administrators
Manufacturers
Transport and Car OEMs
Partnerships
Users/“Users”
Students
Community Groups
Planners &
Developers, Private
Investors
Real Estate, Urban
Planners, VCs
Academia
Utilities
Foundations
Energy Providers
NGOs
© IDC Government Insights Visit us at IDC-gi.com 5
TOP STRATEGIC ISSUE:
Understanding and Resolving Operational Silos in Future Campuses
Establishing one universal workflow
Selecting and using common yet innovative technologies
Different branding but the same content and
technologies
Boost collaboration as a key productivity contributor
Consolidating campus operations
© IDC Government Insights Visit us at IDC-gi.com 6
WHO DO YOU CALL?
Still
Confused?
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 7
FOOD FOR THOUGHT
Are Education Campus Operations Considered ‘Mini Cities’ and Are
Their Operations Still ‘Silo-ed’?
Hostels
Campus
Library
Food / Private
Establishments
Gardens Community
Pool Fields
© IDC Government Insights Visit us at IDC-gi.com 8
THE FUTURE OF LEARNING
© IDC Government Insights Visit us at IDC-gi.com 9
THE FUTURE OF JOBS
© IDC 2016. Visit us at IDC.com and follow us on Twitter: @IDC 10A DIGITALLY TRANSFORMED MARKETPLACE DEMANDS
NEW SKILLS AND "JOB READY" GRADUATES
Posesses transdisciplinary competences and Problem solver with strong cognitive
interest in lifelong learning intelligence and design mindset
Skilled user of ICT as a cognitive
companion in daily transactional,
collaborative, and analytical processes
Willing to work flexible hours
and locations
Capable of engaging socially
and communicating in a
multicultural context Leader driven by value for money,
outcomes, and appetite for Able to contribute dynamically to
innovation, rather than process networks of expert teams
compliance
11“Because we cannot afford, as a society, to provide every student with an individual
human tutor. But maybe we can afford to provide each student with a computer or
a smartphone….
Mastery is easy to achieve using a computer, because a computer doesn't get tired
of showing you the same video five times. And it doesn't even get tired of grading
the same work multiple times…”
Daphne Koller
Professor in the Department of Computer Science at Stanford University
A MacArthur Fellowship recipient 12
© IDC Government Insights Visit us at IDC-gi.com
One of the Founders of Coursera, an online education platform
© IDC Government Insights Visit us at IDC-gi.com© IDC Government Insights Visit us at IDC-gi.com 13
BEING CONNECTED CHANGES BEHAVIORS
Data vs. Voice Consume & Create Capture Share
ALWAYS ON
© IDC Government Insights Visit us at IDC-gi.com 14SAAS, PAAS, EAAS
It’s all in the service
© IDC Government Insights Visit us at IDC-gi.com 15THE FUTURE OF TEACHING
What Is The Biggest Challenge of Teaching?
© IDC 2016. Visit us at IDC.com and follow us on Twitter: @IDC 16THE FUTURE OF TEACHING
No longer
the sage
on stage,
but
the guide
by the side
© IDC Government Insights Visit us at IDC-gi.com 17THE FUTURE OF PEER LEARNING
More Efficient
Knowledge Acquisition
Reduces Socioeconomic
(e.g. Gender / Age) Gap
Higher Learning
Retention
© IDC Government Insights Visit us at IDC-gi.com 18THE FUTURE OF LEARNING ABOUT LEARNING – At Every Click
▪ Detect a student’s progress
When is the student ready to move on to the next topic?
Is the student at risk of not completing a course?
Where is the student having difficulties?
▪ Intervene and provide coaching
Are the sequence of topics the most appropriate for the
student?
What additional support does the student need to progress
to the next topic?
How can the student’s learning process be better
personalized so that it plays to his/her strengths?
▪ Develop future learning programs
Which teaching actions are associated with better learning
ONLINE TRACKING, and higher grades?
REAL-TIME CONNECTIVITY, Which actions indicate satisfaction and engagement?
INTERACTIVE,
How can the student help expand the course content?
INTELLIGENT
© IDC Government Insights Visit us at IDC-gi.com 19THE FUTURE OF LEARNING
Always On
Active Learning/
Teacher as a Coach
Modular Learning
Multimedia
Online Tracking
Self Paced
© IDC Government Insights Visit us at IDC-gi.com 20COLLABORATION IF CRITICAL TO FUTURE CAMPUSES
INTERNAL EXTERNAL - COMMUNITY
Student
Staff
Institution to the
Community Student
World (Marketing
/Feedback)
Admin
EXTERNAL - EDUCATION
• Campus to Campus
• Institution to Institution
© IDC Government Insights Visit us at IDC-gi.com 21COLLABORATIVE EDUCATION CASE STUDIES
Victorian Virtual
Handsworth Wood, the Charles Sturt University,
Learning Network NUS, Singapore
UK Australia
Project, Australia
• Teacher’s WebFolder • Better access to • Blackboard for • Campus and
to enter/ access MIS curriculum choices in mLearning and student administrative
including pupil 26 schools across life cycle apps applications, like
attendance, behavior, Victoria, Australia building logistics, and
grade etc. • Anywhere, anytime campus bus schedule
• MyChildAtSchool.com, access to web-based
parent portal interactive courses
supported by
dedicated online
teacher
© IDC Government Insights Visit us at IDC-gi.com 22WHERE ARE FUTURE CAMPUSES HEADED?
Participants/ instructors
Course participants
aggregate, remix, and Course content can be
distributed all over the
repurpose the content found all over the Web
world
during the course
Massive with participants
Interactions happen in
varying from a few Participants mostly charged
multiple hubs: classrooms,
hundreds to several if working toward an
blogs, portfolios, websites,
thousands engaged in a accreditation
communities and more
course simultaneously
No specific requirements,
the onus being on active
participants to stay up to
date and rough schedules
© IDC Government Insights Visit us at IDC-gi.com 23THE FUTURE OF LEARNING - Micro Qualifications?
▪ MOOCs platforms such as Coursera, edX and
Udacity in the US and FutureLearn in the UK have
partnered with hundreds of universities, nonprofits
and institutions to deliver courses
▪ Coursera and edX dominate the MOOC provider
market, with 35.6% and 18.1% shares respectively
• In 2014, the number of universities offering Moocs doubles to
more than 400. 22 of the top 25 US universities in US News World
Report rankings now offer courses online for free
• In 2015, Coursera had a total of 17 million students on its books.
In addition, the number of students signing up for at least one
Mooc passes 35 million – up from an estimated 16-18 million in
2014
• Other Moocs platforms include Open2Study in Australia and
iversity in Germany
▪ Top universities offering MOOCs include:
• Caltech, Harvard, MIT, Stanford, Sorbonne, Peking, and Oxford
• In 2016, the University of Oxford announces its first MOOC, a
move that will help to strengthen the credibility of MOOCs. An
estimated 58 million students signed up for at least one MOOC
© IDC 2016. Visit us at IDC.com and follow us on Twitter: @IDC 24ENGAGING LOB DECISION MAKERS
© IDC Government Insights Visit us at IDC-gi.com 25IT FUNDING
Who decides for IT Investments?
50%
47.40%
45% 53% OF IT BUDGETS ARE HELD IN
40% NON-IT DEPARTMENTS
35%
30% 52.60%
24.20%
25%
20%
14.60% 13.80%
15%
10%
5%
0%
IT Department CFO Office CEO Office Line of Business Departments (e.g.
sales, marketing etc.)
(multiple responses, weighted) n=319 respondents, 508 responses
© IDC Government Insights Visit us at IDC-gi.com 26TOP 3 AP TERTIARY EDUCATION
Business Concerns and IT Priorities
TOP 3 MAJOR BUSINESS CONCERNS AND ISSUES TOP 3 IT-RELATED PRIORITIES
Building a secure IT environment 19%
Expanding
cohort base
8%
Improving staff Reducing IT costs 18%
efficiency
Upgrading 24%
technology Alignment of IT to the changing business
17%
15% needs
Introducing newer/ emerging
15%
technologies
Expanding Consolidating IT environment 14%
operations (new
classroom,
departments,
Migrating to on-demand services 11%
branches etc.) Improving teaching
15% outcome
21%
Dealing with reduced IT headcount 5%
Improving financial Outsourcing of IT services 2%
results
17%
N=175 N=175, Responses =525 0% 5% 10% 15% 20%
© IDC Government Insights Visit us at IDC-gi.com 27TOP 3 AP TERTIARY EDUCATION
IT Initiatives Planned and Industry-Specific Solutions Required
TOP 3 IT INITIATIVES PLANNED TOP 3 INDUSTRY-SPECIFIC SOLUTIONS
Student lifecycle management (the end-to-end suite)
Replacing/upgrading legacy systems 16% system 12%
Admissions management system 12%
ERP implementation 15%
Curriculum management system 11%
Document lifecycle solutions 12%
Assessment management system 11%
Hardware infrastructure building 11%
Learning management system 10%
Major addition or expansion of existing facility
9% School/Campus management system 10%
(new department, new center)
CRM implementation 9% Library management system 8%
Implementation of Voice over IP (VoIP)/video Financing and grants management system 8%
9%
conferencing/other telephony solutions
Rationalization/Consolidation of hardware and Digital classroom tools 6%
7%
software operating expenses
High performance computing (HPC) 4%
Introduction of cloud related services (Software
5%
as a Service (SaaS) , Infrastructure as a Service… Digital content (e.g. eBooks) 4%
Introduction of mobility solutions 4%
Portals (Parents/Teachers/ Students) 3%
Introduction of analytics/ Business Intelligence
tools
2% Other (specify) 1%
N=175, Responses=525 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% N=175, Responses=525 0% 2% 4% 6% 8% 10% 12% 14%
© IDC Government Insights Visit us at IDC-gi.com 28NEXT-GEN NETWORKS, CLOUD AND STRATEGIC SOURCING
© IDC Government Insights Visit us at IDC-gi.com 29IDC MARKET GLANCE: SMART URBAN ECOSYSTEMS
Industry Solutions
Economic Development & Civic Engagement Sustainable Planning & Administration Data Driven Public Safety Resilient Energy & Infrastructure Intelligent Transportation
Applications and Services
Enterprise Applications Analytics and Data IT and Professional Services
Infrastructure
Cloud Smart City Platforms Enterprise Connectivity
Industry Consortia and Non-profits Standards and Regulatory Bodies
Source: IDC, 3Q17 For areas that IDC covers, the top 3-5 market share leaders are represented. For areas that IDC does not cover, vendor selection is up to analyst
discretion.
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 30WHAT ARE THE ADVANTAGE TECHNOLOGIES?
CLOUD 44.4%
MOBILITY 15.9%
ROBOTICS 10.0%
SECURITY 8.8%
SOCIAL 8.5%
BIG DATA AND … 6.2%
ECOMMERCE 3.8%
INTERNET OF THINGS 2.1%
3D PRINTING 0.3%
0% 10% 20% 30% 40% 50%
Source: IDC Asia/Pacific C-suite Barometer 2017 (N=1,452 in APAC)
© IDC Government Insights Visit us at IDC-gi.com 31LEVERAGING SOFTWARE DEFINED NETWORK SERVICES FOR
GREAT CAMPUS MANAGEABILITY AND EFFICIENCY
Template-based
network design
and automated
service
deployment that
help reduce
Operating
Expenditure
(OPEX)
Network quality
detection and
visualized O&M
provide
quantitative data
for decision-
making
Free mobility and
on-demand
resource
migration ensure
consistent user
experience
© IDC 2016. Visit us at IDC.com and follow us on Twitter: @IDC 32EDUCATION CLOUD & SDN CASE STUDIES IN AUSTRALIA
Deakin University Australia The University of Melbourne
• Introduction of a web-based system called DeakinSync whose aim was to improve students’
learning experience in the world where digital expectations grow at the rapid pace. •Uses the cloud platform to improve the efficiency of the critical process and
• Eenhancements for Cloud Deakin, a system that streamlines learning environment to make it easier facilitate access to research resources.
for students to manage assignments and access shared university resources
Australian National University
LaTrobe University
•Among the first Australian research institutions that gained access to Microsoft
• Moving its student management system to the cloud following the signing of a new agreement with
TechnologyOne.
cloud back in 2010, when the technology was still in its infancy.
• Under a new five year deal with the vendor, the university said it is the first in Australia to have its •Together with NICTA and CSIRO, ANU became one of the partners in the
student management system on a true software-as-a-service (SaaS) platform. company’s Global Cloud Research Engagement that provides access to Microsoft
Azure for research purposes.
Queensland Education and OneSchool
• Deploying a unique ERP solution that demonstrates the delivery of a highly efficient and successful Monash University
cloud based ERP solution in partnership with education departments – at a fraction of the cost of
other software companies. •Research at Cloud Monash or R@CMon enables researchers to access powerful
• OneSchool has been deployed to 100% (1,276 total) Queensland State Government Schools. computing capabilities in order to build their own clouds and share resources
easily.
RMIT University
• RMIT is a global university of technology, design and enterprise. RMIT has deployed Salesforce University of Wollongong
CRM deployment, integrated with various websites & enquiry forms and has automated emails
integrated with the internal mailing system. •iSee, a cloud provider to the university is an advanced video conferencing
solution that can be efficiently applied in education.
South West Institute of TAFE (SWTAFE) •This technology has the ability to engage students, particularly those in regional
• South West Institute of TAFE (SWTAFE) is the Technical and Further Education Institute located in and remote areas, or students with limited bandwidth.
the south west of the Australian state of Victoria.
•University of Wollongong also provides resources for researchers in the form of
• It deploys internal student management system, had setup an internal knowledge base and online
enrolment forms. The Institute’s wide deploying of a single platform will increase the student’s High Performance (HPC) and Cloud Computing technologies through partnership
service experience. with Intersect, a non-profit eResearch services provider.
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 33‘BUILD OR BUY’ MATRIX OF FUTURE CAMPUSES
INVESTMENTS
34Data-to-Analytics-to-Digital Economy
© IDC Government Insights Visit us at IDC-gi.com 35MARKET DYNAMICS AND DRIVERS
▪ Emergence of cloud-based analytic application development platforms that make a series
of microservices for discrete business analytics functionality available, which will act as a
driver for the development of new analytic applications
▪ Continued high growth in the adoption of various nonrelational analytic data management
technologies, which are depressing the growth of the relational data warehouse market
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 36GROWTH OF TURN-KEY MACHINE LEARNING
37WILL MACHINES REPLACE HUMANS / JOBS?
1 + 1 = 2?
1 Raindrop + 1 Raindrop = X Raindrop (s)?
© IDC 2016. Visit us at IDC.com and follow us on Twitter: @IDC 38JAPAN – ABCI SUPERCOMPUTER
▪ National Institute of Advanced
Industrial Science and Technology and
University of Tokyo
▪ AI Bridging Cloud Infrastructure
(ABCI) is an open innovation platform
with computing resources of 130
petaflops for world-class AI R&D.
Through industry and academia
collaboration, Algorithms, Big Data,
and Computing Power will be
leveraged in a single common public
platform.
▪ Accelerate the deployment of AI into
real businesses across various
industries and society.
▪ Q1 2018
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 39OTHER COUNTIES
France: Korea
▪ Bull sequana AI Supercomputer with
EXAFLOP performance
The Ministry of Health
▪ French Alternative Energies and
and Welfare and the
Atomic Energy Commission Ministry of Food and
▪ 10X more energy-efficient than today's Drug Safety to
machines. incentivize 3D printing,
▪ Intel-based technology robotics, AI in
▪ 7.5X faster than ABCI healthcare.
▪ 2020
UK: Robotics and AI are the focus of two areas, with £93m on
offer for systems that can be used in extreme environments for
offshore energy, space, and deep mining, and £38m for AI and
control systems for driverless cars.
Managed by the Engineering and Physical Sciences Research
Council, industry-focused ones are being run by Innovate UK
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 40Conclusion
© IDC Government Insights Visit us at IDC-gi.com 41NEXT STEPS
NEED FOR MORE GROWTH IN FUTURE
NEED FOR BETTER
AWARENESS ON CAMPUS
USE & TOOLS
LEVERAGING AWARENESS- NEED
AVAILABLE FOR
EMERGING FOR MORE LOB
DATA
TECHNOLOGIES MESSAGING
• High variability in understanding of the • Recurrent theme for 2018- the growing • The impact of social media,
impact of new technologies (e.g. IoT, adoption and awareness of the Future crowdsourced information, and shared
Cognitive Computing, Robotics and Campus concept economic data, fast network speeds and
Drones, 3D Printing, etc.) high-performance computing is growing
• Different sets of campus leaders (not
• Speed of adoption is quickening – leading necessarily ICT-trained) are in an active • Campuses are grappling with how to
to higher risks, especially when non-ICT stage of developing strategy and road ingest this data into systems and put it to
decision makers purchase IT to achieve maps for implementations use; especially to provide real-time
business outcomes (without considering transformative services
the impact on existing IT systems and
policies)
© IDC Government Insights Visit us at IDC-gi.com 42BE A DIGITAL SERVICE PROVIDER
Evolve from a traditional IT Department to an Agile Digital Service Provider (DSP)
for Future Campuses
LEAVE YOUR TROUBLES BEHIND LAUNCH NEW DIGITAL SERVICES WITH THE CLOUD
▪ Increased User Expectations ▪ Map your Journey- Digital Transformation Strategy
• Anytime, anywhere access to digital resources
and real-time communications / collaboration ▪ Enable your Tools
needs • Cloud-First Priorities and Investments
• Programmable Infrastructure
• Automated Operations
▪ Exploding data network requirements • On-Demand Digital Services
• Growth in digital data and network bandwidth will be
• Leverage Machine Learning and AI Tools
unprecedented
• OpenNFV (Open Network Functions Virtualization)
Architecture
• Portfolio Diversification & Agility
CREATE:
| Business Agility | Digital Diversification | Platform Innovation |
| Leadership | User Experience Excellence |
© IDC Government Insights Visit us at IDC-gi.com 43Silos © IDC Government Insights Visit us at IDC-gi.com 44
AN OVERVIEW OF DIGITAL EDUCATION TRANSFORMATION
BEYOND 2018
Future of Learning
Engaging LOB Stakeholders
Cloud & Strategic Sourcing
Data-to-Analytics-to-Digital Economy
Personalized Learning and Enhanced Collaboration Efficient Delivery and
Blended-Learning and Remote-Learning Smart Campus Initiatives
Instructional Learning
Learning Learning
Delivery Technology
Content Services
Method Infrastructure
© IDC Government Insights Visit us at IDC-gi.com 45ASIA PACIFIC EDUCATION
ICT OUTLOOK 2018
Developing Tomorrow’s Future Campuses
- Detailing Key Trends and Overcoming Challenges
GERALD WANG
Head of Government &
Education, AP
Linkedin: @gerwang
Twitter: @gerwang
Email: gwang@idc.comYou can also read
