IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia

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IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
IMPACT REPORT 2018

A smile is the simplest act of kindness
                        The Smile Mission Ltd Impact Report 2018 | 1
IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
17,063                              10,193       1,755        134         13
Evaluations                       New Smiles    Volunteers   Missions   Countries
 2 | The Smile Mission Ltd Impact Report 2018
IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
TABLE OF CONTENTS
04   Message from Chairman         09   List of Contributed Medical Missions

06   About Us                      11   Explaining a Mission
     Our Vision
     Our Mission                   12   Student Chapter

     About The Smile Mission Ltd
                                   13   Asia Student Leadership Conference

07   Asia Presence
                                   14   Hot Havana Night

08   Our Work
                                   15   Smile Asia Week
     Medical Mission
     Outreach Centre               17   Financial Infographics

     Volunteering & Awareness
                                   18   Board of Directors
     Training & Education
     Student Initiative            19   Statutory Disclosures
     Singapore Care

                                                                      The Smile Mission Ltd Impact Report 2018 | 3
IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
MESSAGE FROM CHAIRMAN
In the fiscal year 2018, The Smile Mission has made               Japan 2016 Priyanka Yoshikawa as our International Brand
great progress.                                                   Ambassador. The year 2018 also marked the fifth year of Smile
This year we were able to provide comprehensive medical           Asia Week, the with it being our most successful one yet. A big
evaluation to 2,667 patients with 1,517 of them receiving         thank you to The Ritz-Carlton for their continuous support.
surgery. Together with the Smile Asia Alliance, we were able      We are also happy and honoured to announce McCann Health
to achieve our programmatic goals with greater ease. The Asia     as our official creative partner, who played an integral role in the
Student Leadership Conference 2017 was hosted at D’Resort         launch of The Cleft Collection.
Downtown East from 14-16 July 2017 and was attended by            I thank our friends, donors and volunteers for their constant
80 participants, including 14 students representing seven other   support and belief in us and we look forward to working
Asian countries.                                                  together for many more years to come!
We also organised a fundraising fiesta at the Sentosa island –
Hot Havana Night – where we announced Miss World

 A/Prof (Dr) Vincent Yeow
 Chairman

4 | The Smile Mission Ltd Impact Report 2018
IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
The Smile Mission Ltd Impact Report 2018 | 5
IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
ABOUT US
Our Vision                                             Smile Asia is a global alliance of independent
                                                       charities working together to treat facial
                                                                                                              Smile Asia has programmatic activities in
                                                                                                              Bangladesh, Bhutan, Cambodia, China, India,
Raise standards of medical care by creating
                                                       deformities like cleft lip and cleft palate. We        Indonesia, Laos, Mongolia, Myanmar, Philippines,
opportunities of collaborative learning through
                                                       aim to raise standards of medical care by creating     Thailand, Timor-Leste and Uzbekistan. It also has
the delivery of free surgery to children with
                                                       opportunities of collaborative learning and            resource-generating activities in Hong Kong, Japan,
facial deformities.
                                                       exchange of best practices.                            Macau, Malaysia, Singapore, South Korea and

Our Mission                                            We deliver free surgical care through medical
                                                       missions and outreach centres. These initiatives
                                                                                                              United States.

¡   Initiate platforms for medical volunteering
                                                       build trust and bridge cultures among different
¡   Deliver free surgical care to children
                                                       communities. Together with a raised level of
¡   Establish training & education programmes          medical care, a groundwork is laid for self-
¡   Build an open-source knowledge depository          sufficiency across many impoverished regions.
¡   Instil a sense of volunteerism in the community
                                                       With activities across 20 countries and territories,

The Smile Mission Ltd                                  Smile Asia member charities have collectively
                                                       delivered nearly 70,000 surgeries across Asia
The Smile Mission Ltd is the International             till date.
Secretariat of Smile Asia. It is a Singapore-
registered charity and adheres to local regulatory
requirements. It aims to instil a sense of
volunteerism among Singapore residents, and
create overseas volunteering opportunities. The
affiliation to Smile Asia helps The Smile Mission
Ltd to further its own objectives with greater ease.

6 | The Smile Mission Ltd Impact Report 2018
IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
ASIA PRESENCE
                                                                              MONGOLIA
                                                                               Evaluations
                                                                                  166
                                                                                Surgeries
                                                                                  127

                               UZBEKISTAN
                                Evaluations                      Evaluations                                   CHINA
                                   798                              471                                    Evaluations
                                 Surgeries                        Surgeries
                                   392                                                                          7,075
                                                                    208                                     Surgeries
                                                                                                                4,060
                                                                  BHUTAN
                                                                                                                 Evaluations
                                                                                                                     45
                                                                                                                  Surgeries
                                                                                     MYANMAR
                                                                 BANGLADESH                                          40
                                                    INDIA          Evaluations       Evaluations
                                                  Evaluations
                                                                       555               1,299
                                                    3,289           Surgeries           Surgeries
                                                   Surgeries                                897                    LAOS
                                                                       367
                                                    1,928
                                                                                                                                                           PHILIPPINES
                                                                                                                                                             Evaluations
                                                                                              THAILAND
                                                                                                                                                                499
                                                                                                  Evaluations           CAMBODIA
                                                                                                                                                              Surgeries
                                                                                                     221                Evaluations
                                                                                                                                                                393
                                                                                                   Surgeries              1,935
                                                                                                     116                 Surgeries
                                                                                                                          1,163

                                                                                                                                                                   TIMOR-LESTE
                                                                                                                                  INDONESIA                           Evaluations
                                                                                                                                     Evaluations                             39
                                                                                                                                        671                               Surgeries
                                                                                                                                      Surgeries                              29
                                                                                                                                        473
   The numbers denote only the surgeries where there were contributions from The Smile Mission Ltd
                                                                                                                                                   The Smile Mission Ltd Impact Report 2018 | 7
IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
OUR WORK
                                                   All our programmes aim to provide educational and
                                                   co-learning opportunities for healthcare professionals.
                                                   They also build trust and bridge cultures among different
                                                   communities. Our objectives are achieved through the
                                                   following programmes.

Medical Mission                                    Volunteering & Awareness                          Student Initiative
Deliver surgical care and provide knowledge-       Instil a sense of volunteerism among healthcare   Encourage volunteerism and provide
sharing platforms by organising medical missions   and allied professionals by encouraging them to   leadership development opportunities to the
involving multi-country participants.              join medical missions.                            student community.

Outreach Centre                                    Training & Education                              Singapore Care
Deliver surgical care and provide knowledge-       Organise specialised training and education       Post-operative care for Singapore-based
sharing platforms by extensive use of local        programmes for healthcare and allied              children, inclusive of research and infrastructure
infrastructure and proficiencies.                  professionals.                                    development.

8 | The Smile Mission Ltd Impact Report 2018
IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
LIST OF CONTRIBUTED* MEDICAL MISSIONS
 COUNTRY           SITE                 DATES                           HOSPITAL                                              EVALUATIONS          SURGERIES
 China             Kashgar              16 Jul 17 - 22 Jul 17           Kashgar No. 1 People’s Hospital                                 95               68
 China             Ziyang               02 Aug 17 - 10 Aug 17           Ziyang People’s Hospital                                       238               96
 Cambodia          Siem Reap            11 Aug 17 - 18 Aug 17           Siem Reap Provincial Hospital                                   50               41
 China             Qamdo                23 Aug 17 - 31 Aug 17           Qamdo People’s Hospital                                        160              103
 India             Kolkata              25 Aug 17 - 31 Aug 17           Flemming Hospital                                               98               55
 China             Kangding             05 Sep 17 - 13 Sep 17           Garze People’s Hospital                                        105               75
 China             Zunyi                20 Sep 17 - 28 Sep 17           Affiliated Hospital of Zunyi Medical College                   146               79
 Myanmar           Yangon               11 Oct 17 - 18 Oct 17           Yangon General Hospital                                        117               88
 Cambodia          Phnom Penh           15 Oct 17 - 21 Oct 17           Khmer Soviet Friendship Hospital                                52               33
 China             Fengkai              26 Oct 17 - 03 Nov 17           Fengkai Tang Guo Hua TCM Hospital                              167               97
 India             Goa                  11 Nov 17 - 18 Nov 17           Manipal Hospital, Goa                                           69               50
 Bhutan            Paro                 12 Nov 17 - 20 Nov 17           Paro Hospital                                                   39               24
 India             Jaipur               15 Dec 17 - 22 Dec 17           Manipal Hospital                                                74               41
 Cambodia          Siem Reap            07 Jan 18 - 12 Jan 18           Siem Reap Provincial Hospital                                   75               55
 India             Vadodara             20 Jan 18 - 26 Jan 18           Isha Hospital                                                  181               71
 Indonesia         Batam                22 Jan 18 - 29 Jan 18           Rumah Sakit Awal Bros                                           73               39
 India             Puducherry           24 Feb 18 - 03 Mar 18           New Medical Centre                                              84               53
 Cambodia          Phnom Penh           05 Mar 18 - 08 Mar 18           Khmer Soviet Friendship Hospital                                43               28
 Myanmar           Taunggyi             24 Mar 18 - 31 Mar 18           Women’s and Children’s Hospital                                102               81
 China             Zhengzhou            19 Apr 18 - 25 Apr 18           Zhengzhou No.1 People’s Hospital                               181               74
 Cambodia          Phnom Penh           06 May 18 - 10 May 18           Khmer Soviet Friendship Hospital                                83               37
 China             Bijie                10 May 18 - 16 May 18           Bijie No. 1 People’s Hospital                                  197              102
 India             Guwahati             19 May 18 - 26 May 18           Guwahati Comprehensive Cleft Care Centre                       181              100
 China             Changsha             07 Jun 18 - 12 Jun 18           No. 163 Military Hospital                                       57               27
 TOTAL              			                                                                                                                2,667           1,517

These contributed missions ensured co-learning opportunities for 123 medical volunteers.
*Contributions in terms of resources expended varies considerably. Some projects have major contributions by other member charities.           The Smile Mission Ltd Impact Report 2018 | 9
IMPACT REPORT 2018 - A smile is the simplest act of kindness - Smile Asia
10 | The Smile Mission Ltd Impact Report 2018
EXPLAINING A MISSION
On a typical surgical mission, a team of 35 credentialed medical professionals (nurses, surgeons, anaesthetists, paediatricians, dentists, speech
pathologists and others) from around the world travel to a partner country to treat children in a period of 7 days. Over 80 lives are transformed
through safe and effective surgery.

1                                      3                                      5                                      7
 Evaluation                             Physical Examination                   Pre-Operative Care                     Post-Operative Care
 Patient waits for his                  Patient is examined by nurses,         A Child Life Specialist                A team provides patient’s
 turn to begin the                      surgeons, anaesthetists,               prepares patient for what              parents instructions for
 physical examination.                  paediatricians, dentists, etc.         will happen during surgery.            follow-up care.

                    Medical Records                        Surgery Schedule                       Surgery                                 Follow-Up
                    Patient details are taken              Medical team leaders                   A simple cleft lip                      Patient’s beautiful
                    for electronic and paper               confirm patient’s                      surgery can take as                     new smile is evaluated
                    medical charts.                        placement on a schedule.               little as 45 minutes.                   by the team.
                   2                                      4                                      6                                       8

                                                                                                                      The Smile Mission Ltd Impact Report 2018 | 11
STUDENT CHAPTER
National Executive Committee (NEC)
                            Sandra Wong                 Aaron Siah                    Cedric Tay
                            President                   Vice President                Treasurer
                            Sandra was from             Aaron was from                Cedric was from Raffles
                            Republic Polytechnic        Anglo Chinese School          Institution where he
                            where she served as the     (Independent) where he        served in the executive
                            President of the Smile      served as the President of    committee of the Smile
                            Asia Student Chapter.       the Smile Asia Student        Asia Student Chapter.
                            She is currently working    Chapter. He is currently      He is currently serving
                            as an Allied Educator       serving National Service      National Service with the
                            with the Ministry of        in the 21st Singapore         1st Commando Battalion
                            Education.                  Artillery Battalion.          in Singapore.

                            Jolene Ong                  Seet Shi Ming
                            Secretary                   Publicity Manager
                            Jolene was from             Shi Ming was from
                            Anglo Chinese School        Anglo-Chinese School
                            (Independent) where         (Independent) where
                            she served as the Vice-     she served as the Vice-
                            President of the Smile      President of the Smile
                            Asia Student Chapter.       Asia Student Chapter.
                            She is currently pursuing   She is currently studying
                            Medicine at Monash          Dentistry in the University
                            University.                 of Dundee.

12 | The Smile Mission Ltd Impact Report 2018
ASIA STUDENT LEADERSHIP CONFERENCE
This year, our Asia Student Leadership               Pacific, Cecilia Chia, Youth Mentor from The
Conference (ASLC) was themed Smile: In               Hidden Good, Muhammad Afzal and youth
Progress. It was held at D’Resort Downtown East      entrepreneurs, Jack Lee and Powen Choo.
from 14 to 16 July 2017. The conference focused      On Day 3, participants took part in an Amazing
on how a leader’s journey is a never ending one.     Race held in Pasir Ris Park. Service-learning
The event consisted of a conference module on        elements were incorporated in the different stations.
Day 2, where external experts and contributors       Participants were also expected to engage members
were invited to share their leadership experiences   of the public to join in the fun while raising
and the importance of sustainability, initiative     awareness about Smile Asia through the activities.
and perseverance in their daily pursuits. Our        The conference was attended by 80 participants,
participants enjoyed presentations by founders of    including 14 student leaders representing
non-profits and social causes, Raymond Huang         Bangladesh, Bhutan, Cambodia, China, Hong
(Heartware Network), Kathy Xu (The Dorsal            Kong, Mongolia, and Myanmar.
Effect) and Cheryl Tay (Rock the Naked Truth),
Senior Director of Marriott International Asia

                                                                                                             The Smile Mission Ltd Impact Report 2018 | 13
HOT HAVANA NIGHT
Smile Asia held a fundraising fiesta on the evening of 5 October 2017.
Some 300 guests turned up at FOC Sentosa in their Havana Hip outfits.
The guests were treated to activities such as salsa lessons and enjoyed a wide
array of tapas throughout the night.
We were graced by the presence of the Cuban Ambassador to Singapore,
His Excellency Mr Fredesman Turro Gonzalez. We also announced Miss
World Japan 2016 Priyanka Yoshikawa as a Smile Asia International
Brand Ambassador.
Special thanks to our friends at Directions Group Inc. for yet another
exciting concept for our signature event.

14 | The Smile Mission Ltd Impact Report 2018
SMILE ASIA WEEK
Smile Asia Week returned in 2018 with a bigger
and better campaign after highly successful
campaigns in previous years.
We are proud of our long-standing partnership
with the Ritz-Carlton Hotels & Resorts, Asia-
Pacific. Smile Asia Week in 2018 saw over 10,000
volunteers from 24 Ritz-Carlton properties
across China, Hong Kong, India, Indonesia,
Japan, Macau, Malaysia, Singapore and Thailand
produced 15,000 specially-crafted cakes for Smile
Asia Week.
In collaboration with McCann Health, we also
launched a unique dining experience in The
Ritz-Carlton Millenia, Singapore, where invited
guests had a first-hand experience with The Cleft
Collection. This generated a lot of buzz for Smile
Asia Week and cakes were sold out quicker than
we ever had.

                                                     The Smile Mission Ltd Impact Report 2018 | 15
16 || The
      The Smile
          Smile Mission
                Mission Ltd
                        Ltd Impact
                            Impact Report
                                   Report 2018
                                          2018
YEAR-ON-YEAR COMPARISONS

INCOME COMPARISON                             SURGICAL CARE COMPARISON
                                  $1.67m                                                 2,348
INCOME                                        EVALUATIONS
                                   $1.70m                                                        2,667

                                                                          1,366
                                              SURGERIES
                                                                              1,517

                                                            18
                                              MISSIONS
                                                            24

EXPENSE COMPARISION
                                    $1.12m    INCOME             All revenues for the financial year
PROGRAMME
                                     $1.15m   FUNDRAISING        Cost of fundraising activities
              $0.13m                          GOVERNANCE         Cost of general administration
GOVERNANCE
              $0.13m                          PROGRAMME          Direct costs on charitable activities

                       $0.33m                 EVALUATIONS        Patients receiving medical evaluations
FUNDRAISING
                         $0.39m               SURGERIES          Patients receiving surgical care
                                              MISSIONS           Number of medical missions

                                                                                      FY 2017       FY 2018

                                                                         The Smile Mission Ltd Impact Report 2018 | 17
BOARD OF DIRECTORS
                  Dr Vincent Yeow                                                         Dr Josephine Tan                                                        Paul Wilden
                  Chairman                                                                Member                                                                  Member
                  A/Prof (Dr) Vincent Yeow is Managing Partner                              Dr Josephine Tan is a Senior Consultant at KK                          Paul David Wilden is the CEO, Asia Pacific
                  of Dream International Holdings. He is also                               Women’s and Children’s Hospital and headed                             of Global Loan Agency Services Ltd. He was
                  a Visiting Consultant at KK Women’s and                                   the Department of Paediatric Anaesthesia from                          previously responsible for the Corporate Agency
                  Children’s Hospital where he had headed the                               2006 to 2015. She completed her Bachelor of                            & Trust (CAT) business globally at Standard
                  Plastic, Reconstructive & Aesthetic Centre and                            Medicine and Bachelor of Surgery from National                         Chartered Bank, covering Loan Agency, Bond
                  Cleft & Craniofacial Centre from 2004 to 2014.                            University of Singapore and became a specialist in                     Administration, Escrow and Account Bank
He was the President of the Singapore Association of Plastic             Anaesthesiology following training in Singapore and Canada. Dr          services in support of project finance, corporate bonds and
Surgeons. Dr Yeow volunteered and led over 30 medical missions in        Tan supervises the management of cargo for our medical missions.        syndicated loan activity. Mr Wilden chaired the bank’s Philippines
various countries since 1995. He is the founder of Smile Asia.           She also sits in the Medical Council of Smile Asia.                     Trust Committee and held many Trustee Directorships.

                  Kong Ho Loon                                                            Janice Gan                                                              Sean Tan
                  Member                                                                  Member                                                                  Member
                   Kong Ho Loon is a Managing Director at Bank                             Janice Gan is Vice President, Legal for IHG                            Sean Tan is the Group Legal Advisor for
                   of America Merrill Lynch. He has more than 18                           across the Asia, Middle East & Africa region.                          Neo-Neon Holdings Limited and Technovator
                   years of regulatory and compliance experience                           She is responsible for leading the regional legal                      International Limited, both group companies
                   across Asia Pacific markets, with a track record                        team, directing legal resources in support of IHG’s                    in the Tsinghua Tongfang Group. His daughter
                   in leading large compliance teams and managing                          business across a diverse geography of nearly 40                       Caitlyn was born with a cleft palate, and Dr
                   regulatory risks across multiple business lines.                        countries. Ms Gan has more than 10 years of                            Vincent Yeow (Chairman) operated on her in
Prior to that, he worked at US bulge bracket firms Morgan Stanley        experience in the tourism and hospitality industry. Prior to her        2004. Mr Tan witnessed first-hand the excellent work of Dr Yeow
and Lehman Brothers. Mr Kong is passionate about giving back to          in-house roles, she was in private practice in various Singapore and    and his team of nurses. When The Smile Mission Ltd reached out
society in whatever way he can.                                          international law firms.                                                to him in 2015 to join the Board, he readily agreed.

                  Diana Lim                                                               Stefanie Yuen Thio                                                      Swan Khing Go
                  Member                                                                  Member                                                                  Member
                   Diana Lim is a painter and art enthusiast. She                         Stefanie Yuen Thio is Joint Managing Director                           Swan Khing Go was born in Hong Kong, is a
                   worked in the creative industry until retirement in                    of TSMP Law Corporation and Head of its                                 Dutch citizen and has been residing in Singapore
                   2017. Together with her husband and daughters,                         Corporate Department. She oversees a team                               since 1992. He was educated in the US and
                   she supports young artists with seed funds and                         of lawyers and executives who cover a broad                             Switzerland. Presently, he is the Managing Partner
                   collects modern contemporary artworks from                             spectrum of transactional work, including the                           of the Marc Faber Group. He was previously
                   across Asia. She aspires to encourage others to                        areas of IPOs, Corporate Finance, Take-overs,                           the CEO of Schroder & Co (Asia) Limited and
be interested in art. She also believes that giving back to society      M&As, Capital Markets, Banking and Financing, Restructuring             Commonwealth Bank of Australia Private Bank Asia respectively,
is essential and is thrilled to be accepted as a board member of         and Joint Ventures. Mrs Thio helped to set up The Smile Mission         and has also worked at various key positions for Merrill Lynch,
The Smile Mission.                                                       Ltd in 2007 and returned in 2013.                                       Lehman Brothers.
Appointed on 14 May, 2018                                                Resigned on 31 October, 2017                                            Resigned on 31 March, 2018

18 | The Smile Mission
          18 | The SmileLtd Impact
                         Mission   Report
                                 Ltd      2018
                                     Impact Report 2018
STATUTORY DISCLOSURES
A. Governing Instrument – Objects                                                  B. Reserves Policy
The Objects for which the Company is established are:                                 The Company’s reserves policy is to ensure a reserve of approximately
I.     to research and advance developments and care in the areas of plastic,         six months of administrative expenses so that the company can tide over
       reconstructive and specialized surgery by such methods as the Directors        any unforeseen situations.
       shall from time to time deem feasible and appropriate for people in
       necessitous circumstances;                                                  C. Name and Address of Banker
II.    to improve training and education programmes for medical doctors               DBS Bank, Singapore
       and other professionals to expand the base of qualified persons in             12 Marina Boulevard, Financial Centre Tower 3
       Singapore;                                                                     Singapore 018982
III.   to encourage volunteerism and awareness in Singapore;
IV.    to sponsor and/or coordinate special projects to deliver services,
                                                                                   D. Name and Address of Corporate Secretary
       health care, and education where necessary, in the areas of plastic,           MC Corporate Services Pte Ltd
       reconstructive and specialized surgery to patients otherwise unable to         1 Coleman Street #05-06A, The Adelphi
       afford or obtain such services;                                                Singapore 179803
V.     to encourage or fund relevant research in the field of cleft and
       craniofacial surgery for identifying etiological factors, improving         E. Name and Address of Auditors
       outcomes and preventing disease;                                               Suhaimi Salleh & Associates
VI.    to sponsor and/or coordinate fundraising projects to raise funds for           71 Ubi Crescent #08-01, Excalibur Centre
       various projects, medical missions and other interests of the Company.         Singapore 408571
       These fundraising projects are to include car washes, dinner functions,
       outings and any other fundraising activities or projects necessary for      F. Financial Statement
       the raising of funds for the purposes of expanding and developing the          You can download the financial statement for the year ending
       interest of the Company;                                                       30 June 2018 at www.smileasia.org. Alternatively, please email us
VII.   to develop the necessary organisational structures of volunteers, so that      at info@smileasia.org.
       they may provide health care and sustain the Company’s programmes
       in coming years;

                                                                                                                    The Smile Mission Ltd Impact Report 2018 | 19
The Smile Mission Ltd
                                                      352 Tanglin Road #01-05
                                                         Singapore 247671

                                                             +65 6473 3708
                                                             info@smileasia.org
                                                             www.smileasia.org

                                                COPYRIGHT CLAUSE Copyright to all
                                                information, ideas, concepts and materials
                                                contained in this report are vested in and
                                                owned by The Smile Mission Ltd.
                                                UEN 200720373E | CHARITY REG 2077

20 | The Smile Mission Ltd Impact Report 2018
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