INFORMATION PRESENTATION - Manners4Minors
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INFORMATION PRESENTATION
Department of Education – Acting Director General, DBE
“On behalf of the Department of Basic Education may I take this opportunity to thank you for
pioneering the Manners4Minors program. The DBE evaluation has confirmed that the
program is aligned to the CAPS Life Skills curriculum for Foundation Phase.”
HOW DID MANNERS4MINORS START?
Manners4Minors is a program developed in South Africa, designed specifically for Foundation
Phase children to introduce them to the benefits of universally acceptable good manners and
social skills.
“Manners are a careful consideration of the feelings of others, irrespective of which fork you use.” –
Emily Post
Daleen Taylor
FOUNDER & DIRECTOR
+2783 379 7516
daleen@manners4minors.co.za
I have lived and breathed Manners4Minors since developing it in 2007 and am in absolute awe
of the results it has achieved. I still pinch myself when I get emails of appreciation from parents
& teachers! Truth be told, this started as a labour of love for one little boy who had been very
harshly judged for not showing appropriate behaviour … “No manners” they said. My heart
ached because I realized that he simply had not been guided. I am so proud to be the catalyst to
supporting and assisting children, parents and teachers with positive behaviour management.
I am a Wife (to the love of my life for 33 years), Mom to three beautiful children (aged 26, 21 &
12), guardian to a young girl aged 13, a grandmother to my precious little Aaryn (so, yes, I
understand the challenges of parenthood), a hard-working entrepreneur and I have been
blessed with a yearning in my soul to make a difference (which influences me beyond all else).
Thank you for your interest … that in itself is a blessing because it means that there are parents,
teachers and schools who are aware of the benefits of raising a respectful, helpful, kind and
considerate child.
15/2007 All Rights Reserved Manners4Minors © 1|P a g e
“I am one very happy parent.” Parent, Oct 15
As a Director of The Mountain Cambridge School (www.themcs.co.za) I chose Foundation Phase
implementation because this is the most crucial stage of a child’s life and where, I felt, we would
have the best chance of introducing these lessons with the best result (in the Window of
Opportunity age). The rest, as they say, is history. From a little seed has developed a life-
altering program that will affect many children and influence their ability to become effective
citizens and future leaders.
WHY DID IT BECOME NECESSARY TO DEVELOP A PROGRAM LIKE THIS?
Upon reflection of the success with which Manners4Minors was received by children, parents
and schools, I spent some time on the reason why a program like this would be necessary. Surely
manners and social skills are taught at home? Basically, my research came up with a very simple
answer: LIFESTYLE. Our lifestyles have changed and the environments where these skills
where handed over quite naturally in the past (family dinners, Sunday family get-togethers, etc.)
has, in general, diminished. This is due to a few factors:
➢ High costs of living have forced both parents to work and therefore the quality of time
and parental supervision has diminished.
➢ Many single parent families exist where the parental role becomes pressured by time
constraints, work pressures, homework deadlines and generally the stress of everyday
living.
➢ Technology, televisions and gaming systems in children’s bedrooms have isolated them,
with a grave impact on social skills, and have resulted in a decline in the time families
spend together.
➢ Cultural diversity is to be respected at every level, but exposure to universally acceptable
behaviour and etiquette is invaluable for every child.
➢ Our relationships with our children have changed. Remember the old days when
children were seen and not heard? Our generation of parents have become FRIENDS
with their children and invite their opinions and views. Our children are very welcome to
take part in adult conversation and social occasions. This has resulted in a relationship
which is open and honest but not one necessarily based on a healthy level of respect.
Parents have become child–pleasers and instead of children wanting to make their
parents proud, we have parents who are living up to the expectation of their children.
We, somehow, have been conditioned to endeavour to meet our children's expectations
of us.
HOW DO WE MAKE SUCH AN IMPACT IN A SHORT SPACE OF TIME?
Miss Manners gives one weekly half hour lesson at schools. She is fun, interactive and extremely
passionate about positively affecting each child she encounters. She, by nature, is optimistic
and caring and this endears her to children. The overall objective for each Miss Manners is to
demonstrate to the children what reaction they can expect when they use the good manner or
15/2007 All Rights Reserved Manners4Minors © 2|P a g e
life skill being presented- and the reaction they can expect when they don’t! By being well
informed and educated, the children leave with a clear understanding of the choice they have,
and the consequence, – and, ultimately, if they make the wrong choice …. we have created
CONSCIENCE because they know better.
This is achieved through the use of our four famous puppet characters and the connection of
feeling what is expected: what does BRAGGING feel like? Do we like it? What does BEING
PROUD feel like? This is the ultimate success of the program: Attaching FEELING to
INFORMATION – the most common words spoken by a Miss Manners “And, how does that make
us feel?”
Support resources include Home Merit Charts for parents, Songs, Poems, Colouring In Sheets,
Activities, Worksheets, Classroom Merit Charts for teachers and Star of the Week stickers for
motivating participation. Emails are sent to parents sharing the topic of the week to ensure
reinforcement/communication and various resources are shared. The Star Chart is an effective
tool for parents to use as a communication system acknowledging behaviour that they are
happy with by allocating a star and, of course, by taking off a star for unwanted behaviour. This
chart has been adapted for co-curricular schools for use by a teacher in a classroom environment.
“Your Star Chart, that works like a bomb, is such a
gift and pleasure. I look forward to another year
having my son do Manners4Minors, and when my
baby is old enough for him to have the pleasure of
Manners4Minors in his life too.” – Parent, Oct 15
Ultimately, although we teach practical skills and
behaviour management, we establish a healthy core
value system encouraging: Willingness to please,
Consideration for others, Empathy, Respect, Self-
confidence, Self-esteem, Kindness, Conscience ….
15/2007 All Rights Reserved Manners4Minors © 3|P a g eMEET OUR PUPPETS
“I am very bossy and I have to be in charge of all the
games in the playground. I brag a lot! My name is
BOASTFUL BETTY!”
“I am well-mannered and kind. I have many good
friends. My name is PRINCESS PENNY!”
“I'm a very kind and caring friend. I like to make my
friends feel special and I get invited to play at my
friend's house often. My name is CARING KURT!”
“I'm a bully and very bad mannered. I think it's cool to
be rude! I do not have any good friends! My name is
RODNEY RUDE!”
15/2007 All Rights Reserved Manners4Minors © 4|P a g ePROGRAM INDEX
The topics covered are diverse and continues to grow. We address Emotional, Social, Personal
and School social skills.
SOCIAL DEVELOPMENT Good and Bad
Thank You For Having Me Simply a No No
Bossy Boots Borrowing vs Taking without permission
Boasting and Bragging Swim Safely
Bullying Washing hands
I Must Win Setting and Thanks
Caring and Sharing Gratefulness
We Are All Different Clearing the table
He's Spoiling It For Everyone What Have You Got For Lunch?
I don't think so Help, I'm Lost
Friends Forever Help, There Is An Emergency
Kindness towards our Family Holiday Happiness
Other People's Possessions Piggy Bank
Respect our Housekeeper Nose and Other Noises - Passing wind, burping,
Let's Eat Out etc.
Sibling Consideration Perfect Pets
Sibling Rivalry Don't Touch
Special Spectator Good Morning
Well Played I Am Ready
I'll Get It Tattle Telling
Telephone Safety Toilet Talk
Friendship is Golden
Grandparents are Great EMOTIONAL DEVELOPMENT
Excuse Me Where Are My Manners?
Meet my new friend The Magic Words
Listening When I Get Angry
Everybody Makes Mistakes I'm Sorry
We Can't Afford It Make Smart Choices
New Baby Feelings
It's My Party It was my Fault
It’s My Party Practical Me, Me, Me
Sulking
PERSONAL DEVELOPMENT Whining and Nagging, Tone & "No"
Age Restriction
I'll Do It SCHOOL DEVELOPMENT
Bathroom Behaviour Being part of our school family
Turn Off and Conserve Reading faces and body language
Living in Two Houses Greeting visitors in our school
Good Grades Motto and Badge
Building my Armies Name calling, It's serious
Exercise is Fun Playground Etiquette
Get off the Chew Chew Train Song and National Anthem
Press the TV Off Button and Turn On Your Stop the drop
Brain Take pride in your uniform and appearance
Nighty Night Telling-on, Give teacher a break …
Road Sense Respect in the corridors
15/2007 All Rights Reserved Manners4Minors © 5|P a g eOPTIONS FOR PARTICIPATING SCHOOLS
Manners4Minors plays a major role in helping and assisting with behaviour management education as the
attached feedback reports show.
The following observations are, obviously, in general and what has been shared with me by educators over
the years:
• Behaviour Management is impeding on teaching time;
• Staff morale is low due to the lack of good manners, social skills and morals being displayed in the
classroom by children;
• Children are arriving at school without the necessary social skills for interaction with others;
• Parents are busy making ends meet and absent parenting is an epidemic;
• We have child-headed families;
• Teachers are being charged with the responsibility of “raising” a child;
• The passion and purpose of teaching is being diminished;
• Teachers are battling to TEACH !!!!
Manners4Minors has become a trusted partner of affiliated schools in assisting and supporting the social and
life skills of Foundation Phase children.
There are various options available to participating schools:
CO-CURRICULAR
Although Manners4Minors started off as an extra-mural option at schools, the trend now is for schools to make
time for us during school hours so that the entire class can benefit (and, of course, the parent, teacher and
school).
When the whole class is exposed to the acceptable behaviour, manner or social skill of the week, it allows the
teacher and all participants understand the “rules”. Resources, including Classroom Merit Charts, Short Stories,
Classroom Activities, Colouring In Sheets and Worksheets are shared with co-curricular schools for the teacher
to use at her/his discretion to reinforce on a daily basis.
This option allows for a discounted price per pupil compared to the extra-mural rate because of the number of
participants. Please contact the Miss Manners in your area for a presentation and negotiated rate. The school
is responsible for the account (but can obviously charge the parent the discounted rate as an addition to the
school fees).
A Staff Introduction Session can be scheduled to ensure that teachers are familiar with all concepts and are
able to effectively use the behaviour management tools within the classroom.
See also “Free Bully Workshop”: an opportunity for you to see the program in action.
15/2007 All Rights Reserved Manners4Minors © 6|P a g eDEMO CLASS / PARENT INFORMATION SESSION
Should the school want to partner with Manners4Minors, Miss Manners is more than willing to do a Demo
Lesson to the children and present our program to parents.
The demo class will introduce the children to our four famous puppet friends and explain the reason we are
required to have manners and demonstrate acceptable social skills prompting willing participation for future
lessons.
The Parent Information session is designed to introduce parents to the benefits of participation, both at school
and at home.
EXTRA MURAL
This option is available to parents whose schools do not participate as a Co-Curricular but are happy to host the
program.
A time and day is negotiated with the school and enrolled students are taught in a space allocated by the school.
The parent is responsible for the fee.
FREE BULLY WORKSHOP
Feel free to book a Free Bully Workshop at your school. This is a wonderful opportunity to see what we do with
no obligation. We, as Miss Manners, are constantly doing our bit to curb the bullying epidemic.
This workshop covers:
➢ What a bully is, and what bullies do
➢ What the different types of bullies are
➢ What to do if you’re bullied
2016 Stranger Danger Workshop has been launched.
WORKSHOP PACKAGE
A school may elect to participate by booking a monthly workshop on an ongoing basis. Either the school or
pupil is responsible for the per head charge for the workshop.
In most instances, the pupil is required to bring a nominal amount once a month to participate in the Workshop.
The topics are decided upon by the school from the Index of Lessons.
As an introduction to what we do, Miss Manners are available to do one Free Workshop at interested schools.
If you would like a demo at your school, please contact a Miss Manners in your area directly.
Ook beskikbaar in Afrikaans
15/2007 All Rights Reserved Manners4Minors © 7|P a g eTHANK YOU
Please let me know if my team and I can assist you in any way.
HEAD OFFICE
Daleen Taylor Jeanine Joubert
FOUNDER & DIRECTOR ADMINISTRATOR
+2783 379 7516 +27731448771
daleen@manners4minors.co.za jeanine@manners4minors.co.za
Carmen van Wyk
BUSINESS OPERATIONAL MANAGER
+2782 803 5800
carmen@manners4minors.co.za
CAPE TOWN OFFICE
Bianca Wolstenholme
+2783 407 6142
bianca@manners4minors.co.za
KWAZULU-NATAL OFFICE
Lynette Munsamy
+2784 514 7788
lynette@manners4minors.co.za
15/2007 All Rights Reserved Manners4Minors © 8|P a g ePRINCIPAL FEEDBACK
PRINCIPAL Bedfordview Primary School
“Manners4Minors has had a positive impact on the children at our school. On the playground and in the classroom the children are able
to identify each other’s positive and negative behaviour by relating it to the puppets. The children are going home and telling their parents
what they have learnt. This in turn helps parents at home, as well as the teachers at our school, as the Manners4Minors lessons are
impacting on our children. We are pleased to see a variety of materials and teaching aids used in the Manners4Minors lessons, as this
keeps the children interested and enthusiastic. They certainly look forward to their visit by Miss Manners. Thank you for a worthwhile
programme and for ensuring that a large number of important topics are covered and taught.”
PRINCIPAL Montrose Primary
“At Montrose Primary School we have been actively involved with the company 'Manners4Minors' through the direct involvement of
Mr. Jono Leaf-Wright and Miss Claire Leahy, since January 2009.
Claire has been coming once a week, per class to Montrose as a Specialist Teacher and giving our Gr Rs, Gr 1s and Gr 2s, Manners
lessons and Social Skills, which are integrated with our Life Skills Programme. The learners are actively involved with Role Play,
Puppets, Group Work, Pertinent Props and discussion of Environmental Issues. As the programme supports Values
Development, the learners are gaining skills that they will use throughout their lives and become useful active citizens and Lifelong
learners, which will lead to a better society in the future e.g. Cleanliness, Compassion, Consideration, Courtesy, Determination,
Enthusiasm, Helpfulness, Honesty, Kindness, Love, Loyalty, Modesty, Obedience, Orderliness, Patience, Peacefulness, Reality,
Respect, Self-Discipline, Service, Thankfulness, Tolerance, Trust and Unity are to name but a few of the Values instructed.
This programme has helped the learners realize that they are directly accountable and responsible for their own actions. The programme
also encourages participation in the home and the learners can receive: "Star Incentive Charts, Star Badges, etc.. The programme
allows for authentic involvement using the Learners' experience as a Baseline for Development.
We highly recommend this Interactive Programme for the positive self-development of every child in the Foundation Phase.”
PRINCIPAL Ithemba
“Manners4Minors has been very necessary for the children at iThemba Academy in terms of teaching them to interact with
their peers in an appealing, appropriate manner. It has definitely introduced the children to the importance of considering
those around them in order to receive social acceptance and appreciation from society. The Manners4Minors Reward Chart
has worked well in our classes and the children are always excited to get their rewards each week according to how far up
the star chart they have climbed.
We believe that the Manners4Minors programme for iThemba is an essential part of the school curriculum! Sadly, parents
just don't take the time to enforce healthy social behaviour in their children all too often and without an appreciation for
universal social norms, it becomes increasingly difficult to function in society regardless of your age or class level.”
PRINCIPAL School of Merit Private School
“The children always look forward to the classes and participate with great enthusiasm. In this day and age where there is less emphasis
placed on good manners and etiquette, Manners4Minors is highly recommended to contribute to a young child's development.”
PRINCIPAL The Mountain Cambridge Private School
“The Manners4Minors curriculum for the grade 00,000, R & grade 1's forms part of our School's junior Personal Development Program.
"Manners4Minors" is included in our school's weekly program. It enriched the lives of our children who participated in the program m
and, without doubt, has changed some children's lives forever. As a school we are very fortunate and proud to be part of the M4M
program. Above all, Mountain Cambridge School is a happy place; a place where "every child matters" and the M4M program is
assisting us as a school in realizing this vision. The M4M program is assisting our students in becoming well-mannered, educated and
enthusiastic citizens of the world who will contribute positively to society: To equip our children to be "Real World Ready".
15/2007 All Rights Reserved Manners4Minors © 9|P a g ePARENT FEEDBACK
Alice Henderson
“When I first saw the Manners4Minors pamphlet in my child’s bag I thought to myself why must I pay
someone to teach my child to say please and thank you that should be part of my job as a parent? But
speaking to my mother in law who has a lifetime experience with children and nursery schools, said it
was an amazing programme. I then took the time to meet Miss Manners at my child’s nursery school
and she said they use puppets for the children to relate to and explain things on their level. And the
one thing she said that turned me was that they don’t just teach manners but respect for others and
respect for themselves. And it made so much sense to me and as I saw the topics I could see how this
respect was key to everything. Manners4Minors is not just for please and thank you but important
everyday life lessons. The main changes in my child’s behaviour at restaurants, he is much more
pleasant and we can now go to other restaurants other than Spur and the whole family can enjoy the
experience so much more. Snacking before mealtime is also easier and my child knows he must eat
proper food first, and even tells the rest of the family to make sure we eat right too. He has a better
awareness of general and road safety and loves pointing out stop sign and traffic lights. My child was
also terrible with whining and moaning, which drove me up the wall. I was able to email Miss Manners
and she was so understanding and wrote me pages of helpful hints and exercises and explained in
detail why my child was acting the way he was. There has been so much improvement in so much
from helping around the house to picking up toys and toilet hygiene! I am so Amazed that this
programme has worked such wonders, my child loves it too and there are such cleaver rewards
systems involved. The whole programme is fantastic the Manners4Minors team is so organized and
well thought out. I also just love the weekly emails explaining what was done with the children that
week. I would highly recommend Manners4Minors to any parent! Well done Manners4Minors Team I
love your work!”
Peter & Thelma Morake
“Good day, Firstly we would like to thank you for the wonderful program and the work that you do for
not just our son but for all the kids. We think this program is important in shaping the way our kids will
grow to conduct themselves, especially in our country with all the influences, mostly negative
unfortunately. As for Phemba Morake, we noticed firstly a slow positive change in the way he
responded to us at home (greetings, friendships with neighbours, etc) and the big thing for us was his
"calming down" which we think will be important to help him with concentration at school. In his own
words he would correct us, as parents, each time we slipped in our own manners by referring to what
he learned at the manners4minors sessions. We also noticed that he has gained some confidence in
his mannerisms without us having to correct him all the time. For this we thank you and we wish to
enroll him again as he grows to help him become a fine individual. Best Regards, Peter & Thelma
Morake”
15/2007 All Rights Reserved Manners4Minors © 10 | P a g e15/2007 All Rights Reserved Manners4Minors © 11 | P a g e
PARTICIPATING SCHOOLS 2015
Little Wonderland Little Minds Montessori Curro Serengeti Primary Peekaboo Daycare & Pre-
Midrand Primary & High Toddlers Corner School School
School Bishop Bavin Smart Kidz Chalkwood House
Robins Nest Sonrise Christian School Con Amore School Bloubergrant Pre-Primary
Nizamiye School Egoli Kids Hennopshoekie School
Crawford Fourways Over the Moon Ietzie Pienk Ietzie Groen Milnerton Pre-Primary
Crawford Lonehill Our Lady of Lebanon Curro Thatchfield School
Junior College Gardens Maronite South Catholic Eldoraigne Kleuterkampus Blouberg International
Junior College Sunninghill school Beautiful Minds School
Precious Poppets Waterstone College Kabouterland Blaauwberg Rise Academy
Kildrummy Little Porcupines Opti-baby Eldoraigne Elkanah House Sunningdale
St Peters Boys Treasure Tots Bundibos Preparatory
St Peters Girls ABC Educare Coccolinos Letterland
Singing Forest Montesorri Baobab Kids Aapstertjies CBC St Johns Parklands
Chartwell House Montesorri Babies Paradise Borrelblabs Big Fish Little Fish
Monte Pines Montesorri Genesis Ietzie Pienkz Cedar Crest Nursery School
Heron Bridge Rosemarie Heidi en Peter land Curro Castle Durbanville
Discovery Fun Factory Honey Bees Springbokkie Curro Castle Brakenfell
Montrose Primary Care Bears Netania Curro Castle Century City
Montrose Pre-Primary King's Academy Curro Hazeldine Endevour Educare Century
Brynston Primary Happy Day Express Glen play centre City
Country Readiness Optimum Learning Academy Pooh Bear Discovery Kids Monte Vista
Welridge Academy Star Kids Early Learning Chrysalis Little Explorers Durbanville
Unika Preprimer Centre Bronberg akademie Camps Bay Prep
Weltevredenpark Library Giggle Pots Nursery School Super Kids Kids Discovery Camps Bay
Noordrand Kleuterskool Rynfield Future Kids Nursery Little Stars Kids on the Bay Camps Bay
Playplay House School Little Flowers Kenridge Pre Primary
Northriding Pre-Primary Peek-A-Boo Play Group Mini Me Babble and Krubble Melkbos
Everwood Nursery school Benoni Nursery School – Tinki Tonki Pre Primary Vetro Kids Boston
Kosi Kasi Village Road Unicorn Pre Primary Kids Creations Welgemoed
Unika Pre-primer Benoni Nursery School – T.P. Stratten Primary Kids Republic Durbanville
Maragon Ruimsig Castle Oranjegloed Primary Montessori at home
Teddies Woodlands International TThe Mountain Cambridge Durbanville
Tassels and Tots Pre-Primary College School Circle of life Pinehurst
Klein Pikkewyn Stepping Stones Parkrand Peacanwood CollageLittle Kids Can Durbanville
Kinnerlant 1 and 2 Parkrand Primary School Miracles Kids Can De - Bron
Kiddies Lodge Solid Foundations Primary Top 15 Akademi Kids Kingdom
Kammaland School Kidz Academy Pecanwood Toddlers R Us
Helderkruin Pre Primery A - Plus Akademie Wiggly Worm Mouse House
Disney Day Care Smarties Kleuterskool Montessori Country Kids Kids on the Block
CURRO Kids Gateway Church Nursery Pecanwood Collage Children’s Paradise
ALMAL Maatjies School Chelsea Preparatory School Clarebosch
Little Angles Daycare Unique Daycare Montpelier Pre Primary Christelike Privaatskool
Blocks and Shapes Mensieland Jungle Cubs Malmesbury
Qinta Rasul Daycare Boekenhout Kandies Kids Babbel en Krabbel
Bishop Bavin Naskoolsentrum Dr Indira Naidoo Early Melkboss Pre-Primary
Crawford College Little Shrek Daycare Learning Academy
Candyland 1 Toodles Playschool Waterfall Pre-Primary
Pitter Patter Mickey Mouse Nursery School
Daeraad School Ithemba Academy
Montessori on first Edlenertjies Pri-Primere Woodhaven
Mayfair Montessori Curro Serengeti Castle Merryland PreSchool
Bedfordview Montessori Incredible Kids Hug-a-bugs Playschool
Bambini Nursery Bollieland Kleuterskool Elkanah House Blouberg
Bedfordview Primary Helping Hands Happy Kidz Preparatory
Heritage Christain School Blouborsie Kleuterskool West Coast Christian School
Edenvale Private Toddler Tubby Lodge ZooZoo Land Educare
School of Merit
15/2007 All Rights Reserved Manners4Minors © 12 | P a g eYou can also read
