INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol

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INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
INTERNATIONAL AND
EUROPEAN STUDENT
ARRIVAL GUIDE 2022
INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
01

Hi!
We’re so pleased you’ve chosen UWE         From helping you develop your
Bristol. You’ve got an exciting few        academic skills to supporting
years ahead of you.                        your wellbeing – we have advisers who
                                           can help with anything. All you need to
Starting at a new university in a new
                                           do is contact an Information Point and
country can be daunting, but we’re here
                                           speak to one of the team there.
to help you every step of the way. We’re
sure you’ve got lots of questions – so     We’re looking forward to getting to
you’ll find lots of useful information     know you!
in this guide to help you settle in.
The orientation programme is designed
                                           Nic, Carmen and Bree
to provide you with information and
advice to ensure you receive all the
                                           Global Student Support Team
support you need to get the best
from your time at UWE Bristol.

        If you need any help or             +44 (0) 117 32 86964
        advice please contact               +44 (0) 117 32 83107
        globalstudents@uwe.ac.uk            +44 (0) 117 32 83742
                                            (WhatsApp available)
        Facebook @uwebristolglobal          +44 (0) 7973 679835/
        Instagram @uwebristolglobal         +44 (0) 7966 152072
INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
02

Checklist: things to do
when you arrive
Full details about what you need to do     Be aware of fraud
when you arrive are available online at
                                           Students are being approached by
uwe.ac.uk/life/preparing-and-arrival/
                                           individuals offering to pay their fees at
before-arriving-international
                                           reduced rates or under special conditions.
– but here’s an overview to get
                                           Fraudsters may present themselves as
you started.
                                           legitimate agencies or associates, they
Register online and pay                    may be a friend. Never respond to these
                                           offers and always pay your tuition fees
your tuition fees
                                           direct to UWE using the authorised
First of all, you need to complete         payment methods. Information on
your online registration. This involves    paying your fees is available uwe.ac.uk/
confirming your personal details, paying   courses/fees/paying-your-fees
your fees and agreeing to our Terms
                                           If you believe you have been a victim of
and Conditions. my.uwe.ac.uk
                                           fraud or have any questions contact us.
You can pay your fees in full or set up    If you are experiencing difficulty making
a direct debit to pay in instalments.      payment contact credit control.
If your employer or another sponsor        uwe.ac.uk/courses/fees
is paying your fees you will need to
complete the appropriate forms.
uwe.ac.uk/courses/fees
INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
03

Visa and passport scanning                     Attend the International
If you need a visa to study in the UK, we’ll   and European Student
need to check and scan your documents          Orientation
as soon as you arrive and every year
                                               We run an orientation programme
after that. We can do this once you have
                                               in September and January for all new
completed your online registration.
                                               international and European students.
We’ll have a Passport Check and BRP            It’s a chance to make new friends and
Collection Point on Frenchay Campus            find out everything you need to know
for you to have your passport, visa and        about living in the UK. go.uwe.ac.uk/
qualifications checked.                        orientation
uwe.ac.uk/life/preparing-and-
                                               Find out more on page 7.
arrival/passport-and-visa-checking-
international                                  We encourage you to regularly visit the
                                               international students events website
Submit a photo via myUWE                       for information about current and
Remember to upload a photo for your            future events! uwe.ac.uk/events/
university ID card.                            international-student-events
INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
04

 Attend your course induction                • 	Follow the Steps to register with
                                                  the police. uwe.ac.uk/courses/
 Your course induction will tell you what
                                                  international-study/visas/your-
 you can expect from your course and
                                                  responsibility/police-registration
 gives you the opportunity to meet your
 tutors and other students.                  You cannot save your application
                                             and go back to it later, so make sure you
 It’s compulsory to attend – your
                                             have all the information you need before
 Preparing to Study materials and your
                                             you begin.
 timetable (available on myUWE) will tell
 you where you need to be.                   You’ll need:
 courses.uwe.ac.uk/joining                   • 	Your personal details, including contact
                                                  details, UK address and postcode
 Register with the police
                                             • 	A family member’s details
 If it’s a condition of your visa that you
                                                  (if applicable)
 must register with the police, you will
 need to do this within seven days of        • 	Your passport and Visa/travel details
 arriving in the UK.                              – if you do not have your BRP you can
                                                  use the information provided in the
 You can see if you need to do this by
                                                  letter from UKVI which was sent to
 checking your vignette, your BRP or
                                                  you when your visa was processed
 the letter you received when your
 passport was returned to you by             • 	Your study or employment details
 UK Visas and Immigration.
                                             • 	The ability to upload a passport style
 You’ll need to:                                  photograph

 • 	Complete an online form – create an    When you have completed the
      account with your email address and    registration, you will need to make an
      a memorable password:                  appointment to register in person– this
      foreignnationals.                      should be arranged for a time after you
      avonandsomerset.police.uk/             have completed any required period of
INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
05

self-isolation and collected your BRP. Visit   Connect to the WiFi
the Avon and Somerset Police website for
                                               You can access free WiFi across all of
the latest updates and current changes.
                                               our campuses – just look for the
www.avonandsomerset.police.uk/
                                               ‘Eduroam’ network.
apply/foreign-national-registration/
                                               Your username is your university
For further guidance, you can
                                               username (e.g. a7-smith) followed by
contact the UWE Immigration team.
                                               @uwe.ac.uk (so it’ll look something like
immigrationadvice@uwe.ac.uk
                                               this: a7-smith@uwe.ac.uk).
Check you have your                            Your password is your university password.
IT login details
                                               Open a bank account
You should have received your university
username, password and email address           Spend some time comparing banks
to your personal email account. You have       before you open an account – think
the option to change your password to          about its location, opening hours,
something memorable.                           services and account charges.

If you didn’t receive these, contact           Lots of UK banks offer free basic
UserIDLetter@uwe.ac.uk and they’ll             accounts. Some require a minimum
re-send the email.                             deposit or have a monthly fee.

                                               To open an account you’ll need a UWE
                                               Bristol bank letter confirming your
                                               student status and residential address.

                                               To get a bank letter, complete the bank
                                               letter request form. The Information
                                               Point team will issue the letter for you.
                                               uwe.ac.uk/life/money-and-finance/
                                               banking-and-finances
INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
06

 Register with a doctor                       Coronavirus guidance
 You must register with a doctor. It’s        The most up-to-date guidance can be
 crucial that you register with the doctor    found on the Government’s website
 in order to receive general support and      gov.uk/coronavirus
 specific medical care. Please note non-
                                              We also encourage you to regularly
 registered students will cause a delay
                                              check uwe.ac.uk/news/coronavirus for
 on the help, support and advice. The
                                              up to date and accurate information.
 University Health Centre on Frenchay
 Campus is open to all students –no           Driving in the UK
 matter which campus you’re studying
                                              Before driving any vehicle in the UK,
 at. You can register with them online.
                                              you should check that you meet all of
 uwe.ac.uk/life/health-and-wellbeing/
                                              the legal requirements; and that you are
 access-health-services/university-
                                              aware of the correct procedures, which
 health-centre
                                              may be very different from your home
 Alternatively you can find doctors,          country. Find out more information on
 dentists and opticians close to where you    UKCISA including learning to drive in
 live on the National Health Service.         the UK ukcisa.org.uk/information-
 www.nhs.uk                                   -advice/studying--living-in-the-uk/
 Once registered with the NHS, you’ll         driving#layer-4076
 receive a medical card and NHS number.       Existing driving licence:
 If you fall ill when you are away from       You can use the tool on the Government
 Bristol, any doctor in the UK will see you   website to check whether you can use
 as a temporary resident.                     it to drive in the UK. gov.uk/driving-
                                              nongb-licence
INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
07

International and                               The Students’ Union including sports clubs
                                                and societies during freshers’ Week. Visit
EU student orientation
                                                The Students’ Union website for more
We run an orientation programme in              information. thestudentsunion.co.uk
September and January for all new
                                                The Students’ Union at UWE Bristol is
international and European students.
                                                a great place to socialise and build a
It’s a chance to make new friends and
                                                community, which is an important part
find out everything you need to know
                                                of life at university. Our national, faith,
about living in the UK. This includes a
                                                and identity societies are a great way of
range of activities to introduce you to
                                                meeting people with the same interests
university life, the wider city of Bristol,
                                                or beliefs. So, we encourage you to join
and plenty of fun social events run by
                                                in and explore all the fun from baking,
the Students’ Union. View all the
                                                live music, outdoor cinema, sport, and
events planned for orientation:
                                                many more!
uwe.ac.uk/events/international-
student-orientation

We know it’s important for you to settle in              Book your place at
quickly. Our events will help you settle into            orientation:
your surroundings and study successfully                 go.uwe.ac.uk/orientation
at UWE Bristol. You will have lots of                    Spaces are limited
opportunities to meet your international                 and will be allocated
peers and connect with other students.                   on a first-come,
                                                         first-served basis.
The Students’ Union events
Visit thestudentsunion.co.uk/                            Look out for
community/hallslife/events/ for                          Global Welcome Breakfast
everything the Students’ Union have                      from Monday 17 January
to offer to help enrich your university                  at 9:00
experience. You can find out more about
INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
08

     The Students’ Union
     at UWE Bristol
     Look out for online social
     and physical events run by
     The SU!

     Don’t miss the chance to
     meet us at the Global Café:
     Supporting international
     study life in the UK on
     Thursday 10 February
     at 14:30
INTERNATIONAL AND EUROPEAN STUDENT ARRIVAL GUIDE 2022 - UWE Bristol
09

Bristol – get to know your
new city
Bristol is a city that’s famous for
its rebellious streak, independent
thinking, and edgy creativity. With
                                            Discover more about
its beautiful historical buildings,
                                            what’s it like to study
fantastic shopping, vibrant
                                            at UWE Bristol as an
festival celebrations, and diverse
                                            international student at
international cuisine it has won
                                            the Global Welcome
multiple awards and received national
                                            Breakfast
recognition. Bristol is a multicultural
city and home to at least 45 religions,
187 countries of birth and over 91
                                            Join us to meet the Global
languages. We’re proud to be part of
                                            buddies to hear their top
such multicultural and welcoming city.
                                            tips on adapting the UK
(Source: State of Bristol Key Facts 2018–   on Thursday 13 January
19 produced by Bristol City Council)        at the Global Café: My life
                                            at UWE Bristol

Life in Bristol
                                            Sign up here
Explore Bristol online via uwe.ac.uk/       go.uwe.ac.uk/orientation
life/discover-bristol. Whatever
you’re looking for, you’ll be sure to
find something to suit you and get the
most from your student experience.
Join in, have fun and explore the great
opportunities with us. Find out the
wonderful things that make Bristol the
best city in the UK on visitbristol.co.uk
10

 UWE Bristol is one of the diverse universities in England. It admits students
 from almost every part of the world. I found the lecturers and course staff very
 friendly and approachable. They always made sure that students could easily
 contact them when it was necessary and always provided a high level of
 support. UWE Bristol was my home away from home as I met wonderful people
 that were like my family.”

 Mariam Afiwuaku, Ghana
11

Don’t forget
UWE HallsLife is here to
help you feel at home at
UWE Bristol! From quizzes
to cooking workshops,
bingo to online fitness
classes, games nights to
free food extravaganzas.

thestudentsunion.co.uk/
community/hallslife/
12

Finding your new home
in Bristol
We want you to feel at home from the
moment you arrive, and that’s why we
offer a range of accommodation support
for you. Wherever you choose to live,
you can feel assured it will be safe,
well-equipped, and comfortable.

Bristol is a big student city and there
is a lot of student accommodation,
but knowing where to look can be a bit
tricky when you are overseas. The UWE
Studentpad is an online accommodation
platform to help you in your search for
student houses, flats, and rooms to rent
in Bristol and the surrounding areas.
uwestudentpad.co.uk/accommodation

  Please note:
  For further support with
  understanding your accommodation
  options, visit The Students’ Union
  Advice Centre and download
  their International Student
  Accommodation Guide. You can also
  watch our private accommodation
  webinar for more information.
  register.gotowebinar.com/
  recording/8104207045747882767
13

Starting Block
The Global Student Support team has put together a schedule of events for new
international students, so you’ll have everything you need to know before you start
your life at UWE Bristol.

The Global Reception is available weekly from 10:00 to 14:00 (UK time). This is
a friendly space where the Global Student Support team together with Global
ambassadors will be available to help you with any enquiries you may have.

We can also signpost you to other services. Visit the Global Reception to learn more.
uwe.ac.uk/events/international-student-orientation

         To book Orientation events,
         you MUST complete the
         registration form.
         go.uwe.ac.uk/orientation

         To book events hosted by
         the Students’ Union at
         UWE Bristol, please visit
         the thestudentsunion.
         co.uk/ents/
14

 Eating and food shopping

 Living in a new country will take a            TV licence
 bit of time to get used to! Knowing
                                                If you are going to watch live television
 some of the basics will help you
                                                (whether it’s on a TV, tablet or laptop)
 settle in quickly.
                                                or BBC programmes via iPlayer, you will
 Visa Check In                                  need a TV licence.

 Home Office regulations require                You can apply for one online. It costs
 all universities to monitor their              around £150. If you watch TV without a
 students’ attendance.                          licence, you could be fined up to £1000.
                                                tvlicensing.co.uk
 If this is a condition of your visa, we will
 ask you to visit an Information Point at       Eating on campus
 certain times throughout the year.
                                                You can find a range of outlets
 Make sure you attend when asked.
                                                conveniently located across all of our
 Council tax                                    campuses on our map. Whether you
                                                want a hot main meal or a quick snack, to
 Council tax is charged by the local
                                                meet a friend for coffee or unwind with a
 council. You won’t normally be charged
                                                post-study drink, we’ve got you covered.
 council tax if you are a full-time student
                                                uwe.ac.uk/about/services/hospitality
 on a course of one year or more, or if you
 live in university accommodation and           Food boxes
 your course is less than one year.
                                                You can order your Food boxes to be
 If you arrive in the UK before the start of    delivered to your UWE accommodation
 your course, you may be charged council        to make shopping easy for you.
 tax until your course starts.                  uwe.ac.uk/life/accommodation/
                                                current-students/self-isolation-in-
                                                accommodation/student-food-boxes
15

Online food shopping for
students living off-campus
There are many ways people can get food
or essentials delivered to your door.

Supermarkets that offer contactless
deliveries include:

•   Tesco (tesco.com)
•   Sainsburys (sainsburys.co.uk)
•   Ocado (ocado.com)
•   Iceland (iceland.co.uk)
•   Asda (asda.co.uk)

Please be aware that many restaurants
are offering delivery services. You will
need to set up an account with a credit/
debit card for payment. Most offer
contactless deliveries, which can be
requested on the app.

• Just Eat (justeat.co.uk)
•	Uber Eats (ubereats.com/gb)
• Deliveroo (deliveroo.co.uk)

You can find International food stores
most of which are easily reachable from
UWE Bristol campuses. browzer.co.uk/
uwe/your-guide-to-international-food-
stores-in-bristol_121717
16

                                              Medical care
         TIP:                                 Medical care through the National Health
                                              Service (NHS) is mostly free if your course
         You can buy an NUS
                                              lasts longer than 6 months.
         (National Union of
         Students) TOTUM discount             You are entitled to:
         card to save money on bus
                                              • 	Free access to doctors.
         fares, cinema tickets,
                                              •   Free hospital treatment.
         high street stores and
         restaurants at totum.com             •   Fixed charges for medicines.
                                              • 	Fixed charges for dentistry
                                                   and opticians.

 Buying a mobile phone                        Further information about your
                                              entitlement to NHS care is available on
 You may find buying a UK mobile/SIM card
                                              the UKCISA website (search for ‘health
 is more economical than using your home
                                              and healthcare’).
 mobile. There are many mobile phone
 companies in the UK. Some companies          If you’re on a course less than 6 months,
 specialise in international calls.           you’ll need to arrange health insurance.

 ‘Pay as you go’ allows you to top-up your    Hospital treatment
 credit as and when you need it without
                                              If you’re referred to a hospital by your
 a contract. You can buy credit online,
                                              doctor, treatment is free. You might have to
 in shops and through ATM machines
                                              pay a fixed fee for prescription medicines.
 (‘cash points’).
                                              Sometimes there can be long waiting
 A contract phone/SIM card means you
                                              lists for hospital treatment (unless it is an
 pay a set amount each month for phone
                                              emergency), so you may have to wait to
 calls/texts/internet usage. If you go over
                                              be treated in your home country.
 your allowance you will have to pay extra.
 Once agreed, a contract can’t be
 cancelled and you must pay this bill
 until your contract expires. Find out more
 information on SIM cards here
 uwe.ac.uk/life/preparing-and-arrival/
 airport-welcome-international
17

NHS charges for medicine,                     If you’re not sure if you should go to A&E
dentistry and opticians                       or not, call 111 (the NHS non-emergency
                                              number) for advice.
Most people over 19 are charged for
medicines, dentistry and optician services.   If it’s not an emergency

You may be able to claim help with            If you need medical care but it’s not
these costs if you have a low income          an emergency, you have a number
by completing an HC1 form. HC1 forms          of options:
are available online. Just Google ‘HC1’.
                                              • 	Make an appointment with
What to do in an emergency                        your doctor.

If there’s an emergency on campus             • 	Visit your local pharmacy (find your
call 0117 32 89999 (available 24/7,               nearest one at nhs.uk).
every day of the year). Put this number       • 	Visit a NHS Walk-in Centre.
in your phone.                                     The nearest one is Broadmead
                                                   Medical Centre, 59 Broadmead,
We’ll send staff to help and we’ll call the
                                                   Bristol BS1 3EA.
emergency services for you so they can
find you quickly.                             •	Call 111, the NHS non-emergency
                                                 phone number. It’s open 24/7, every
If you’re off campus, call 999 and ask for
                                                 day. They’ll tell you what to do next.
the police, fire service or an ambulance.
                                              For non-urgent police matters
The Accident and Emergency (A&E)
                                              (e.g. reporting stolen goods or lost
Department at Southmead Hospital is
                                              property), call 101. They can also tell you
open 24 hours a day. You should only
                                              where your nearest police station is.
go there for emergency treatment for
serious illness or injury.
18

 Studying

 Our style of teaching and assessment          myUWE and Blackboard
 may be different to what you’re used to.
                                               myUWE is your student online portal.
 During your course, you’ll be expected        You’ll use it to access Blackboard, teaching
 to increase your knowledge of specialist      and exam timetables, your university
 subject areas whilst developing skills        emails and your library account.
 in research, independent study and
                                               Blackboard is where you’ll find everything
 critical thinking.
                                               to do with your course, including module
 These skills will help you to form your       handbooks and lecture notes.
 own opinions which you will be asked          my.uwe.ac.uk
 to share in lectures, tutorials and
 assessments. Don’t be afraid to speak up
 and get involved in discussions – lecturers
 want to hear your thoughts and ideas!                  TIP:
                                                        As a condition of your Tier
 Academic Personal Tutors
                                                        4 visa, you must make sure
 Your Academic Personal Tutor will review               all your contact details on
 your academic progress and identify                    myUWE are up-to-date at
 goals so that you can get the most out                 all times.
 of your studies. You’ll meet them several
 times during your first year.

 They will also be able to provide you with
                                               Check your university emails
 a reference to help with job applications
 or further study. uwe.ac.uk/study/            Now you’re a student with us, we’ll only
 study-support/academic-personal-              email your university email account.
 tutor-programme                               It’s where we send messages about your
                                               course, visa check in and your fortnightly
                                               student newsletter, yourUWE Bristol.
19

Make sure you check your emails             The Library also hosts study skills
regularly. You can set them up on your      workshops all year-round to help you
phone (there are instructions on the        improve skills you’re struggling with.
University website about how to do this).   uwe.ac.uk/study/study-support/study-
                                            skills/library-study-skills-support
English language support
If you need some extra support with your    Attendance
English, we can help.                       It’s important that you attend all of your
We run writing and grammar courses if you   timetabled lectures and tutorials, even
want to improve your academic writing.      if they clash with important events like
                                            Chinese New Year or Tét Nguyên Đán.
We also run an Advanced English
Language course if you want to improve      If you travel back to your home country
your reading, writing, listening and        during term-time, you’ll miss teaching and
speaking skills. These courses are free.    you might fall behind with your studies.

You can also try attending our online       If you need help with
tutorials. uwe.ac.uk/study/study-
                                            your course, ask!
support/study-skills/online-learning
                                            Your lecturers and tutors will give you
Library services                            lots of guidance throughout your studies.

Our libraries have a range of resources     We also have support and resources to
for your subject: books, e-journals,        help you develop the skills you need
past exam papers, referencing advice        to succeed.
and more. uwe.ac.uk/study/library
                                            If you’re struggling with your course
Librarians will help you find what you      or anything to do with university life,
need, or you can use the online ‘Ask a      please ask for help. There’s lots we can
Librarian’ service. It’s available 24/7 –   do to make things better for you.
perfect for quick questions.                uwe.ac.uk/studysupport
20

 Student support
 We offer a wide range of services to        We also run social and cultural events
 make sure you stay happy, healthy           including the weekly Global cafe. There is
 and supported during your time with         a real sense of friendship and community
 us. There’s someone you can talk to at      among our international students and we
 almost any time of the day or night.        cannot wait for you to join. uwe.ac.uk/
                                             events/international-student-events
 Whether it’s about money, your visa, your
 course, your wellbeing or something else,   You can also meet international students
 we have someone who can help.               from across Bristol by engaging with
                                             the Bristol International Student Centre
 Information Points                          (BISC) which is a Bristol based charity
 Whatever your question, ask an              supporting international students who
 Information Point. They can answer your     study in our city. bisc.org.uk
 question straightaway or book you an
 appointment with an adviser. There are
                                             Support from other students
 Information Points on each campus.          We’ve got a great group of second year
                                             students known as PAL (Peer Assisted
 Email: infopoint@uwe.ac.uk
                                             Learning) Leaders, here to help you
 Call: 0117 32 85678
                                             with different aspects of university life.
 Face-to-face: Visit the Information
 Point on your campus.                       Academic PAL Leaders are students who
 uwe.ac.uk/help                              will help you master concepts covered in
                                             your modules – after all, they did them
 Global Student Support                      last year!
 (that’s us!)
                                             We also have PAL Leaders who can help
 We’re here especially for you – so you      with study skills, emotional resilience and
 get the best out of your time with us.      employability skills. uwe.ac.uk/pal
 We’ll help answer your questions about
 university life and living in the UK.
21

Faith and spirituality                          Kooth Student
There are various ways for you to explore       Free, anonymous online counselling.
and practise faith and spirituality during      Sign up with your university email
your time with us.                              address and speak to someone within
                                                minutes uwe.ac.uk/kooth
We have multifaith rooms on every campus
for prayer, meditation, reflection and quiet,
                                                24-7 Crisis Textline
for students of any faith or none.
                                                In crisis? Text ‘UWE’ to 85258 and
Frenchay Campus –
                                                a trained volunteer, supervised by
The Octagon (near the Library)
                                                a clinician, will respond to you.
and The Student Centre
Glenside – B Block (1B28a)                      Talk corner for
Bower Ashton – B Block (0B024)
                                                international students
Arnolfini – Level 4 (4AF028)
                                                Part of UWE Talk Corners, an initiative led
We have dedicated Muslim prayer rooms
                                                by the Multifaith Chaplaincy, this is an
with washing facilities on Frenchay
                                                opportunity to join an informal self-help
Campus (3E41 and 3E44A).
                                                group. It is a safe place to chat and share
Our Coordinating Chaplain offers pastoral       the different challenges and joys we share
care for students of any faith or none.         in everyday life. All international students
                                                from all backgrounds are very welcome
The Students’ Union at UWE runs a
                                                to join! Search Talk corner info.uwe.
number of different faith networks.
                                                ac.uk/events/eventlisting.aspx
thestudentsunion.co.uk/
opportunities/societies/

Out-of-hours team
This team are available if you need a
chat out-of-hours. They’re available from
19:00 to 07:00 Monday to Friday and 24
hours at weekends. You can also contact
them on 07814 791212 and via
outofhours@uwe.ac.uk
22

Same-day support chats                          Feel Good Fortnight
Homesick or lonely? Having difficulties         This is here to help you kick off university
with your housemates or tackling a              in a healthy way. We’ll be highlighting our
difficult decision?                             4 themes: relax, eat well, get active, try
                                                something new –whilst also giving you
If you’re facing a problem which doesn’t
                                                opportunity to win some exciting prizes!
fit the criteria of our specialist student
                                                uwe.ac.uk/life/health-and-wellbeing/
support services and you would like
                                                feel-good
general advice, we offer same-day short,
focused meetings to address whatever            Money advice
your issue is and look at next steps.
                                                You can access advice from our Money
You can meet with someone sympathetic
                                                Advisers - they can help with budgeting
and objective to help you problem solve
                                                and managing your money.
whatever your situation is.
                                                uwe.ac.uk/life/money-and-finance/
uwe.ac.uk/life/health-and-wellbeing/
                                                student-money-service
get-wellbeing-support/same-day-
support-chats                                   As a student with us, you have free access
                                                to Blackbullion, an online budgeting and
Wellbeing Service                               money management tool. Learn through
If you need counselling, mental health          videos, quizzes and competitions.
support or to explore any difficulties in       Use your university email address to
depth using solution-focused methods,           log in: blackbullion.com
register online with the University’s
Wellbeing Service for an initial consultation

View the full range of support:
uwe.ac.uk/wellbeing
23

The Students’ Union at UWE

The Students’ Union is there for you.         Societies
Led by elected students, they provide
                                              The Students’ Union run societies for
advice and support and have a wide
                                              different countries, different courses and
range of sports clubs, societies and
                                              different hobbies. They’re a great way
events for you to get involved in.
                                              to meet new people as they’re run by
Advice Centre                                 students just like you!

The Students’ Union Advice Centre             If you have an idea for a new society,
gives friendly, non-judgemental and           The Students’ Union will support you
confidential advice – all for free. You can   to set one up. thestudentsunion.co.uk/
go and see them for advice on academic        opportunities/societies/
issues, housing, financial queries and
                                              Sports
employment problems.
                                              Whether you want to continue a sport
Personal Safety                               you played at home or want to try
                                              something new, The Students’ Union
The university is committed to create an
                                              has lots of different sport clubs that you
inclusive and supportive environment.
                                              can join. It doesn’t matter if you’re
If a situation doesn’t feel right or you      a beginner!
feel troubled about others feeling
                                              Check the Student Union website
embarrassed, harassed, bullied, abused,
                                              for most up to date information.
or discriminated against, get in touch.
                                              thestudentsunion.co.uk
+44 (0)117 32 82577

advice@uwe.ac.uk

thestudentsunion.co.uk
advice-centre/personal-safety/
24

 Working during your studies

 Before securing employment while            National Insurance number
 you study, ensure you have the right
                                             If you want to start working, you’ll need
 to work in the UK. You’ll need to
                                             to apply for a National Insurance number.
 check the number of hours you’re
                                             You can do this by calling 0345 600 0643
 entitled to work during term-time
                                             or online via gov.uk/apply-national-
 and during the holidays.
                                             insurance-number. You may need to
 Finding a job                               attend an interview.

 You’ll find lots of resources on our        You’ll only be issued a National Insurance
 Careers Toolkit to help you write a CV,     number if you have the right to work in
 complete job applications and get ready     the UK.
 for interviews.
                                             The International
 Our Careers team offer drop-in
                                             Talent Scheme
 appointments where you can ask
 for help.                                   Our International Talent Scheme helps
                                             you develop your employability skills and
 The Students’ Union JobShop is a great
                                             gain work experience.
 way to find flexible part-time work which
 fits around your studies. You can sign      Opportunities include translating and
 up for weekly emails to find out about      interpreting, providing cultural advice,
 new vacancies.                              identifying new markets and liaising with
                                             overseas suppliers, clients and customers.
 You can also find vacancies through
 InfoHub, our online careers portal.         You can sign up for alerts to find out
                                             about new opportunities.

                                             uwe.ac.uk/careers
25

Travel and transport

Local buses                                   The bike loan includes a D lock to keep
                                              your bike secured and a set of lights to
All of our campuses have great bus links
                                              make sure you are safe and visible on
to the city centre and wider region.
                                              the roads.
You can plan your route by using the
Travelwest journey planner at                 Travelling around the
travelwest.info
                                              UK by coach
You can also download the UK Bus
                                              There are two main coach services that
Checker app so you know when the next
                                              connect Bristol to the rest of the UK:
bus will arrive and where it’s going.
                                              • 	Megabus – these leave from the
                                                   North Entrance on our Frenchay
         TIP:                                      Campus and the city centre.

         To catch a bus in the UK,            • 	National Express – these leave from
         you need to hold out your                 Bristol city centre bus station.
         hand at the bus stop so
         that the driver can see you
                                              Travelling around the
         want to get on.                      UK by train
                                              The two main train stations in Bristol
                                              are Bristol Parkway (near our Frenchay
The Bike Loan Scheme is an initiative         Campus) and Bristol Temple Meads
which aims to keep you active and also        (near the city centre).
helps you to reduce your impact on the
planet. With the scheme, you hire a bike to
use for the year, which must be returned
to The Students’ Union at the end of each
academic year.
thestudentsunion.co.uk/commercial-
services/bike-loan-scheme/
26

 Sustainable transport
 and travel                                     TIP:
 UWE Bristol is working hard to creating        You can now hire
 active, integrated travel, accessible to all   e-scooters as part of a UK
 students and staff. There are lots of          government trial.
 eco-friendly options for getting to            Download the Voi-e-
 and from campus, and you can help              scooter for hire app to
 make a real difference by making more          find the nearest scooter
 sustainable travel options.                    available. Make sure you
 uwe.ac.uk/about/values-vision-                 read the important
 strategy/sustainability/transport-and-         information and rules for
 travel                                         users travelwest.info/
                                                projects/e-scooter-trial
27

Our campuses

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                                                                                                                                                                                                     ISLAND                                                                                                                     TOTTERDOWN                                                                            Bath Rd

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                                                                                                                                                                                                                          BEDMINSTER
                                                        CITY CAMPUS

   For information about how to                                                                                                                                                                                                                                                                           Our campuses
   travel around Bristol, please visit
                                                                                                                                                                                                                                                                                                          City Campus at Bower Ashton – BS3 2JT
   the UWE website.
                                                                                                                                                                                                                                                                                                          Frenchay Campus – BS16 1QY
   www.uwe.ac.uk/life/campus-and-
   facilities/getting-to-and-from-uwe                                                                                                                                                                                                                                                                     Glenside Campus – BS16 1DD
28

 Useful contacts

 It is very normal to you find yourself      University helplines
 feeling homesick, shy, lonely or just
                                             Accommodation: 0117 32 83601
 a bit overwhelmed following your
 arrival at university. Remember you         IT Helpdesk (24/7): 0117 32 83612
 are not alone, and we are here if
                                             The Students’ Union at UWE:
 you need!
                                             0117 32 82577

 Download the International                  The Students’ Union at
 student app                                 UWE Advice Centre: 0117 32 82676

 The newly launched International            Safety and security
 Students app provides dedicated support
                                             Campus Security (24/7): 0117 32 86404
 for international students. From advice
 on health and well-being, to housing,       Emergency (on campus): 0117 32 89999
 finance and study support. It’s filled
                                             Emergency (off campus): 999
 with practical tips and advice to support
 you once you arrive in the UK, including    Health and wellbeing
 making friends and learning the English
 language.                                   Urgent medical advice (24/7): 111

 The app is available on both iPhone         University Health Centre:
 and Android.                                0117 32 86666

                                             Wellbeing Service: 0117 32 86268

                                             Out of hours team: 07814 791212
 General
 Information Points:
 0117 32 85678 / infopoint@uwe.ac.uk

 Global Student Support:
 +44 (0)7973 679835
 globalstudents@uwe.ac.uk
INFORMATION POINTS
Email: infopoint@uwe.ac.uk
Telephone: +44 (0)117 32 85678
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