International Student - Support Handbook - iss.massey.ac.nz - Massey University
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International Student
Support Handbook
iss.massey.ac.nz
CONTENTS
STUDY AT MASSEY UNIVERSITY 3 LIFE IN NEW ZEALAND 25
Arrival and Welcome 3 Accommodation and Tenancy 25
Welcome Message 3 Renting 101 25
International Student Support Services 5 Fixed Term Tenancies 26
International Student Support Queries 5 Adventure Smart 27
Massey Uni App for Students 6 Be Sun Smart 27
MyHub 6 Outdoor Safety Code 27
Student Portal 7 Water Safety Code 27
Access Massey Services Alcohol 28
7
via your student portal Alcohol Fact Sheet 28
Introduction to Student Portal 8 Culture Shock 29
Code of Practice 9 Earthquake Advice 30
Complaints – i/Student Complaints 9 Finances 31
Complaints and Grievance Procedures 10 Managing Your Finances 31
Emergency Procedures 11 Insurance 32
Examinations and Plagiarism 12 Pregnancy 32
Fees – Paying your fees 13 Settling in New Zealand 33
Impaired Performance or Aegrotat 14 Smoking Law / Vaping 36
Important Dates 15 Smoke-free Law and practice in New Zealand 36
Massey University Accommodation 17 Staying Safe 37
Student Academic Standing 18 Student Visa and Working in New Zealand 38
Student Academic Support 19 Vocabulary / Glossary 39
Academic Advice 19 Common Mäori words 39
Centre for Teaching and Learning 19 Common New Zealand Slang 40
Student Discipline 20 Services Directory 42
Terms and Conditions 22 Community Services 42
Vocabulary / Glossary 24 Education and Translation 43
Health Centres 44
Immigration, Legal Advice, Rights and Visa 45
Working and Driving 46
STUDY AT MASSEY UNIVERSITY
ARRIVAL AND WELCOME
Welcome from
Executive Director Student Services
NAU MAI, HAERE MAI – WELCOME SUPPORT AT MASSEY
It is my pleasure to welcome new and returning 2020 was a challenging year globally with COVID19
international students to Massey University. We impacting many of our students especially our
start each academic year with enthusiasm, in international students. 2021 is likely to continue to
anticipation of the energy, talents and diverse bring challenge and disruption which is why it so
influence you each contribute to the campus, important to us that you know about, and access
making it a richer place. We look forward to when needed, our dedicated support services. This
celebrating your successes throughout your study at handbook is a key resource for you as it outlines
Massey. details of these specialist international student
support services and staff that are there to help you
ABOUT MASSEY settle into your new study life, answer questions and
With more than 31,000 students, Massey University help resolve any problems that may arise whether
is the second largest University in New Zealand you are studying on campus in New Zealand or
with campuses in Auckland, Manawatü (Palmerston online.
North) and Wellington. In addition, we offer New
I hope that you will enjoy your time with us, and take
Zealand’s longest-running distance education
all the opportunities that will present themselves
programme.
for learning, making new friends, expanding your
Each year more than 5,000 international students personal, social and cultural horizons. When you
from over 100 countries study at Massey, and become a student at university, you enter a special
international students play an important part, adding state of being. This period in your life should alter
to the diversity of our student body and making a the way you look at the world, at your fellow human
significant contribution to student life at Massey. beings and at yourself. Enjoy it, cherish it, commit
yourselves to your learning and development and
Massey is recognised internationally for its be assured that we are committed to you and your
excellence in teaching and research. Our world- success.
leading reputation extends across many diverse
disciplines, all with international excellence and On behalf of the team at Massey, we hope you enjoy
national significance in common. your time with us and I wish you every success for
the year ahead.
We are ranked in the 1.3% of universities worldwide
and have four subject areas ranked in the top 100 Amy Heise
by QS: agriculture and forestry, art and design, Executive Director: Student Experience
development studies, and veterinary science.
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 3
ARRIVAL AND WELCOME
PASTORAL CARE & SUPPORT
4 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGE
ARRIVAL AND WELCOME
Services
International Student Support (ISS) comprises of two teams International Student Administration (ISA)
and International Student Care (ISC). We provide:
• Pastoral care and support • Medical and travel insurance
• On-boarding information • Orientation information
• Student visa information • Post-study work visa information
• Trips, activities and seminars • General campus information
A range of other services also exist to help you be well and achieve your goals.
Please find them in MyHub - Assist Me
iss.massey.ac.nz
Queries
International Student Administration:
• Visa, Insurance and Refunds
Email visa@massey.ac.nz
New Zealand Scholarships:
• Travel, Stipends, Reimbursements, Allowances, Extensions, Scholar Insurance and Visa
Email nzscholarships@massey.ac.nz
International Student Care:
• Pastoral Care Support, On-boarding and Exiting, Trips and Events, Appointments
Web https://myhub.massey.ac.nz/students/infoPages/detail/40
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 5
MASSEY UNI APP FOR STUDENTS
The Massey University App brings you
essential info while you are on the move.
Check out ‘What’s on’ regularly to find out
about upcoming events, workshops and
things to do.
MYHUB
Welcome to MyHub
For a good start on this, take some time to
explore MyHub. This is an exciting online
portal that we launched in February
2020. In it, you’ll find a lot of information,
resources, links and tools to help you.
Information, resources, links and tools to
help you:
• Identify, explore, develop and articulate your
skills and strengths
• Choose a career, look for and apply for work of
your desire
• Enhance your wellbeing – physical and emotional
– and stay safe
Kia ora, and welcome to Massey. • Study and learn effectively
We want you to be happy and successful • Get fully involved with activities on and off-
campus
throughout your time with us, and to • Make the most of your time with Massey.
help you to develop both personally and
Check out https://myhub.massey.ac.nz/
professionally.
and start getting involved.
myhub.massey.ac.nz
6 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGE
YOUR STUDENT PORTAL
Access Massey Services Via Your Student Portal
STREAM – access your on-line learning community
TIMETABLE – access when and where your classes are
EMAIL – access your Massey University email account
Request or replace Student ID card
Apply for new qualification
Results
Enrol
Make a payment
Order records and transcripts
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 7
YOUR STUDENT PORTAL
More Details About Student Portal
Welcome to Massey! This guide will help you find where to go in your student homepage.
PRINTING
Access is via the Student/staff login button Click Home tab Massey information heading
(top right of most Massey web pages) Manage your print budget.
or by going to smsportal.massey.ac.nz Qualification progress
To view your courses (past, current and future), go
to Qualification and courses tab, you’ll see a link
under the heading Qualification progress.
First time in you will need to set a
password; you’re welcome to use the RESEARCH
same password as your Network ID If you are a postgraduate student you will have a
(for Stream, library services etc. Research tab with details of your programme.
There are a number of options, including applying for
an extension.
APPLY FOR A DIFFERENT PROGRAMME
SEARCH
Under the Qualification and courses tab, click
Use the Search function (next to your name) to locate
Apply for new qualification.
information or links.
APPLY FOR CREDIT
STREAM
Massey University may award you credit for previous
Your homepage has a link to Stream on the right hand
learning (complete or incomplete). To see if your
side. This is where you will access information about
programme allows for credit, review the information
your courses.
on the programme planning page.
STUDENT ID CARD
BALANCE
To order a student ID card Home tab Massey
Use the Fees and Finance tab to see your account
information heading Request student ID card.
balance.
TIMETABLE
Contact details
Click Timetable (right hand side of the home page)
Click on your name (top right corner), then Your
to view your personal classroom timetable. Here
profile. You can update details, opt out of marketing
you will see information on time and venue for your
messages and apply for credit.
lectures and tutorials.
ENROL
WITHDRAW FROM A COURSE (paper)
Under the Qualifications and courses tab, click the
e.g. 230.111 – Click Qualification and courses tab,
link under My study. For more information, open
click Withdraw next to the course. Be careful not to
any Massey page and search for CS Tour.
withdraw from your programme (e.g. BSc) by mistake.
FEES
WITHDRAW FROM A PROGRAMME (qualification)
Under the Fees and finance tab. You can make
e.g. Bachelor of Arts – Click Qualification and
payments, view statements and balances etc.
courses tab My study heading, click withdraw
PASSWORD permanently under the particular qualification.
Click on your name (top right corner), then Change
password. To change your network password go to
Home tab Massey information heading Manage
your Massey network password.
8 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGE
CODE OF PRACTICE
Massey University has agreed to observe and BREACHES OF THE CODE
be bound by The Education (Pastoral Care of Students, or parents of students, who feel that
International Students) Code of Practice 2016 an area of The Code has been breached should
(including Amendments 2019) “The Code” published document the breach of The Code in writing to the
by the New Zealand Ministry of Education. Executive Director, Student Experience, Student
Services, Massey University, who will take all steps
For more information, please visit NZQA website:
necessary to ensure that the grievance is settled.
nzqa.govt.nz
WHAT CAN YOU DO IF YOU HAVE A
WHAT IS THE CODE? COMPLAINT?
The Code is a document that provides a framework If you have a complaint about Massey University’s
for service delivery to international students by compliance with the Code of Practice, you should try
educational providers and their agents. The Code and resolve it by using the internal provider process
sets out the minimum standards of advice and care in the first instance.
that are expected of educational providers with
If your complaint is not resolved, you can take your
respect to international students. The Code applies
complaint to iStudent Complaints. Visit
to pastoral care and provision of information only,
https://www.istudent.org.nz/
and not to academic standards.
iSTUDENT COMPLAINTS
iStudent Complaints is the appointed operator of the Code signatories are required to comply with the
International Student Contract Dispute Resolution International Student Contract Dispute Resolution
Scheme (DRS), which was set up to resolve financial Scheme Rules.
and contractual disputes.
For more information, please visit NZQA website:
nzqa.govt.nz
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 9
COMPLAINTS AND GRIEVANCE PROCEDURES
Student Complaints and Grievance Procedures
Massey University’s Student Grievance Procedures Thereafter a grievance may be considered only with
are for all domestic and international students the consent of the Provost. In deciding whether a
and cover programmes including not-for-credit, grievance will be considered pursuant to Clause 9 of
undergraduate and postgraduate programmes this Policy, the Provost will consider:
and related services. They are designed to ensure 1. The seriousness of the alleged grievance;
students receive a quality education and that 2. The availability of relevant information including
relations between staff and students are equitable. witnesses and documents;
The Procedures can be accessed from the 3. The prejudice to any other parties; and
University’s Policy Guide at 4. Any reasons for the delay in bringing the
policyguide.massey.ac.nz. grievance to the attention of the University.
A Grievance means any grievance, which a student
(whether or not that person has any other role within
the university) has against the University and/or a
Procedures
staff member because of a claim that he/she has
The student(s) and/or their representative
sustained academic disadvantage. This includes approaches the staff member concerned. If
claims which are sometimes referred to as Student the approach is in writing the staff member
should acknowledge the receipt of the
Complaints. Step 1
complaint within 7 days. (Mediation preferred
forum for resolution.) Students may approach
Such grievances may include but are not confined their Students’ Association representative for
to: support, advice and advocacy.
• The unfair assessment of course work not University Disputes Advisor for referral to a
otherwise governed by University assessment Mediator agreed upon by the Parties.
and examination regulations.
• An unfair refusal or failure of the staff member If no resolution, or Step 1 is inappropriate,
complainant approaches Head of
to make him/herself available to assist a student Department/School/Institute/Section or,
with difficulties regarding his/her course work. Step 2 where the Head is the respondent or there
is no settlement of the Grievance, the Pro
• Unreasonable delays in the assessment of
Vice-Chancellor of the College. (Mediation
course work. preferred forum for resolution.)
• Inadequate course materials.
• Inadequate teaching. University Disputes Advisor
• Deficient performance of associated
administrative services. If no resolution, complainant approaches
Provost or their nominee who may, after
A grievance should be brought to the attention of Step 3 consultation with the University Disputes
Advisor, initiate the convening of the
the University within one year of the occurrence University Grievance Committee.
or circumstances to which the grievance refers
(Note that assessments (including major tests)
and examination scripts not routinely returned
to students should be retained by academic University Grievance Committee decision,
Step 4
departments for a period of 12 months). which is final and binding.
10 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGEEMERGENCY PROCEDURES
• To receive emergency alerts direct on your smart phone from
Massey down load the Massey App: Scan the QR Code below or
search “Massey Uni App’ at www.massey.ac.nz
SCAN QR CODE TO GO TO MASSEY APP WEB PAGE
KNOW WHAT TO DO BEFORE A DISASTER STRIKES
Dial % 111 for Emergency Services
EMERGENCY PROCEDURES
(Fire, Ambulance, Police) if required.
For campus or security concerns:
KNOW WHAT TO DO BEFORE AN EMERGENCY HAPPENS
Dial % 0800 MASS 50 (0800 6277 50) or,
EMERGENCY
Dial
Albany 111
ext. 43100 | Manawatü
PROCEDURES
for Emergency Services
ext. 85030 | Wellington ext. 63333
(Fire, Ambulance, Police) if required
• Act on evacuation alarm or instruction from Wardens.
• Wardens are identified by FLUORESCENT VESTS and/or HARD HATS.
• For more information on emergency management at Massey
IFrefer
YOU HAVE SECURITY CONCERNS ON CAMPUS:
to: www.massey.ac.nz/emergency
Dial
• To your
keep updated Massey
following Security
an emergency referTeam
to helpdesk
the Massey University Homepage, and Massey on:
0800 MASS 50 (0800 6277 50)
24Hrs / 7 Days a week
• Act on evacuation alarm or instruction from Massey Wardens.
• FLUORESCENT VESTS identify Massey Wardens.
• For more information on emergency management at Massey
refer to: www.massey.ac.nz/emergency
• To keep updated following an emergency refer to the
Massey University Homepage, and Massey on:
https://www.massey.ac.nz masseyuniversity @MasseyUni
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 11EXAMINATIONS AND PLAGIARISM
Examinations
Examinations may be different from those you have They are also available on the Exams website. Read
experienced in your own country. these regulations and instructions carefully. You
must sit your exam at the time and place indicated in
At Massey University, your classes will finish after
your timetable. If you think you have problems sitting
12 weeks of study. Students then have two weeks of
your examinations at the scheduled time on campus
study time. Examinations start after the two weeks
please refer to “changing your exam centre” on the
of study time. Examinations end on the last day of
Exams website or contact Assessment Services
semester.
immediately.
The examination timetable is published in week 4
CONTACT DETAILS:
or 5. Timetable information can be found in your
Email exams@massey.ac.nz
Student Homepage under Examinations. Examination
Phone 0800MASSEY ext 83138
regulations and instructions will be sent to you in an
Check your exam timetable at:
email or via the Student Homepage.
https://www.massey.ac.nz/massey/learning/exams/
exam_home.cfm
Plagiarism
Massey University defines plagiarism as presenting • Hiring a ghost writer to produce a piece of work
as one’s own work the work of another, including for you to submit as your own;
the submitting, copying or paraphrasing of another’s • Using the facts or ideas from another source
work without acknowledging it as another person’s without telling the reader where they came from;
work through full and accurate referencing.
• Copying images, in whole or part, without
Plagiarism applies to material so presented through
including captions or telling the reader where
written, spoken, electronic, broadcasting, visual,
they came from.
performance or other medium.
THERE CAN BE SIGNIFICANT ACADEMIC PENALTIES FOR
In the context of an assignment, plagiarism occurs
PLAGIARISING IN AN ASSIGNMENT.
when information from another source is used
without being credited correctly. This source can be All work is put through turnitin for checking and will
a ghost writer, book, a journal article, an image, or be noticed. Visit https://www.massey.ac.nz/massey/
a website: anything that was written, designed, or staffroom/teaching-and-learning/staff-guide-to-
created by someone else. stream/how-to-use/guides/assignment/turnitin.cfm
THERE ARE SEVERAL COMMON MISTAKES PLAGIARISM ANXIETY
THAT CAN LEAD TO PLAGIARISM:
Many new students worry about accidentally
• Copying a series of words without telling the plagiarising. This is perfectly natural! The rules of
reader where those words came from; referencing are complex and intimidating at first.
• Copying a series of words without putting them Academic study involves a lot of reading, and it can
inside quotation marks; be difficult to keep track of the sources of ideas. If
• Paraphrasing (rephrasing) another source, but you have any doubts, ask your lecturer or tutor.
only changing a few words;
12 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGEFEES
Paying Your Fees
Payment of fees can be done via the Student Portal TELEGRAPHIC TRANSFER
or at Campus Information Services. Acceptable - INTERNATIONAL STUDENTS
payment methods include cheque, credit card, EFTPOS Western Union Business Solution is Massey
card, AliPay and WeChat Pay (cash payments are University’s preferred method of payment for
limited / not accepted). Once you have received your international students. This payment option enables
Confirmation of Enrolment you will be issued with an you to pay your fees online in your home currency.
invoice which will detail when your fees are due. Students, parents and partners can pay NZD student
fees by selecting the country you are paying from
using this simple and secure payment platform.
NOTE: International students will need to pay
fees in order to be issued a Receipt of Payment The Global Pay for Students platform provides
which is required for immigration purposes. The convenient payment methods including Alipay,
Receipt of Payment will be issued once your UnionPay, Trustly, Sofort and more.
payment clears. Never agree for someone else
to pay your fees on your behalf and vice versa.
CREDIT CARD PAYMENT
You can pay your fees by credit card online from
your student homepage. If you are in New Zealand If you experience difficulty please email Western
you can pay in person at the Cashiers Office. The Union directly. Please read the Western Union
University accepts Visa or MasterCard. Payment Guide for information about how to use the
service.
INTERNET BANKING OR
Either deposit directly into the Massey University Directly through your bank using the University bank
Bank Account for Tuition and Enrolment Fees by details below:
entering the account number 02-0630-0016592-004.
Bank Name: BNZ
OR Account Name: Massey University
Select one of the bill payment options for Account Number: 02-0630-0016592-004
Massey University held at your bank:
Swift (Routing) Number: BKNZNZ22
• Massey University - Student Fees
Bank Physical Address: 84 The Square,
(for Enrolment and Tuition Fees).
Palmerston North 4410, New Zealand
• Massey University - Student Other
(for other payments such as Library Fines or Payment details for either payment method must be
Student Health charges). completed using the example given below; this will
Payment details for either payment method must be ensure quick allocation of your payment.
– Particulars:
completed using the example given below; this will
e.g. “John Smith”
ensure quick allocation of your payment.
– Code: e.g. “12345678”
– Particulars:
– Reference:
e.g. “John Smith”
e.g. “268195”
– Code: e.g. “1234567”
– Reference: “Fees”
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 13IMPAIRED PERFORMANCE OR AEGROTAT CONSIDERATION
If you are unable to attend an exam due to illness or WHEN TO APPLY?
injury, or if you believe that your performance in an
Applications for Aegrotat and Impaired performance
exam or test has been seriously impaired because of
have to be submitted as soon as possible after the
illness, injury, or something serious that happened
just before the exam, you may make an application assessment event. The University must receive
for Aegrotat consideration. applications within 14 days of the assessment. You
should always attempt the assessment, and then
AEGROTAT AND IMPAIRED PERFORMANCE – apply for Impaired Performance. If exceptional
WHAT DO THEY MEAN? circumstances prevent you from attending an
Aegrotat is a university term that is used when examination, assessment or other compulsory
a student is unable to attend an examination, component of the course you can apply for an
compulsory component or assessment activity Aegrotat consideration.
occurring at a fixed time and place due to illness,
You should note that Aegrotat or Impaired
injury, bereavement or other critical circumstances.
Performance consideration is only given when
Impaired Performance is used when a student serious and exceptional circumstances apply at,
believes that their performance in, or preparation or around, the time of your assessment event(s) - if
for, any examination or assessment activity has been unsure discuss with Massey staff (ISS, NZS, CIS,
seriously impaired due to illness, injury, bereavement H&C). Ongoing problems, conditions or situations do
or other critical personal circumstances. not provide support for an application. Circumstances
of your own making, such as sleeping through an
Critical personal circumstances are circumstances
exam, or being exhausted because you studied
that have a profound effect on your ‘normal’
all night prior to an exam, are not grounds for an
functioning. The effect will usually be in terms of
application.
your ability to concentrate, think clearly or put aside
strong emotion for the duration of the assessment TO APPLY
or a significant proportion of the study period. A
1. Go to your Homepage Exceptional
more comprehensive definition, including examples, Circumstances Apply for aegrotat, impaired
can be found in the Glossary of the University performance, exam script return or remark
Calendar, available at https://www.massey.ac.nz/ Create New application
massey/learning/exams/before-your-exams/ 2. Click on the link that will take you to the webpage
aegrotat-impaired-performance/aegrotat-impaired- with the relevant application form and information.
performance_home.cfm. 3. Download the application form and follow the
instructions on the webpage for completion of the
form
Supporting documentation such as medical
certificates must be in English, or be 4. Back on the homepage site for applying for aegrotat
accompanied by an official translation in or impaired performance, complete the Application
English. More information on the University’s type and Course information and upload the relevant
Aegrotat/ Impaired Performance policy and forms and supporting documentation.
procedure is available online The University must receive the application within 14
https://www.massey.ac.nz/massey/learning/
days of the assessment. Do not send in an application
exams/before-your-exams/aegrotat-
impaired-performance/aegrotat-impaired- for an Aegrotat/Impaired Performance consideration
performance_home.cfm after you have received your examination results, as it
is unlikely to be considered.
14 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGEIMPORTANT DATES
SEMESTER ONE 2021
22 FEBRUARY 2021 – 18 JUNE 2021
Lectures: 22 February – 28 May 2021 Last date to add courses: 26 February 2021*
Mid-semester break: 2 – 16 April 2021 Last day to withdraw from courses without financial
Exams: 8 – 18 June 2021 penalty (WMAR): 5 March 2021
Release date of final grades: 2 July 2021 Last day to withdraw from courses without academic
(approximately) penalty (PWD): 20 May 2021
SEMESTER TWO 2021
12 JULY 2021 – 8 NOVEMBER 2021
Lectures: 12 July – 15 October 2021 Last date to add courses: 16 July 2021*
Mid-semester break: 23 August – 3 September 2021 Last day to withdraw from courses without financial
Exams: 26 October – 8 November 2021 penalty (WMAR): 24 July 2021
Release date of final grades: 7 December 2021 Last day to withdraw from courses without academic
(approximately) penalty (PWD): 12 October 2021
DOUBLE SEMESTER 2021
22 FEBRUARY 2021 – 8 NOVEMBER 2021
Lectures: 22 February – 15 October 2021 Last date to add courses: 26 February 2021*
Mid-semester break: 2 – 16 April 2021 Last day to withdraw from courses without financial
Mid-year break: 21 June – 9 July 2021 penalty (WMAR): 20 March 2021
Mid-semester break: 23 August – 3 September 2021 Last day to withdraw from courses without academic
Exams: 26 October – 8 November 2021 penalty (PWD): 7 September 2021
Release date of final grades: 7 December 2021
(approximately)
SUMMER SCHOOL 2021 - 2022
15 NOVEMBER 2021– 18 FEBRUARY 2022
Lectures: 15 November 2021 – 1 February 2022 Last date to add courses: 19 November 2021*
Christmas break: 24 December 2021 – 5 January 2022 Last day to withdraw from courses without financial
Exams: 14 – 18 February 2022 penalty (WMAR): 23 November 2021
Release date of final grades: To be advised. Last day to withdraw from courses without academic
penalty (PWD): 20 January 2022
*Important Note: Please check course details on the website or your confirmation of enrolment letter for WMAR and WD
– dates are based on individual course.
WMAR: Last day to withdraw from courses without financial penalty.
WD: Last day to withdraw from courses without academic penalty
** These dates have been adjusted to reflect the impact COVID-19 pandemic
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 1516 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGE
MASSEY UNIVERSITY ACCOMMODATION
SERVICE NAME NUMBER LOCATION WEB / E-MAIL INFORMATION
Massey Halls AUCKLAND
Residential Services Student Central, Level 2 accommodation.massey.ac.nz
09 213 6600 Monday to Friday
8:30am - 5pm accommodation.auckland@massey.ac.nz
On campus and
Off campus PALMERSTON NORTH
Accommodation
Advice YFC Building, Rehab Road,
06 9517163 Turitea Site accommodation.massey.ac.nz
ext 84163 Monday to Friday accommodation.manawatu@massey.ac.nz
8:30am - 4:30pm
WELLINGTON
Student Central
Monday, Tuesday,
04 801 5799 Thursday and Friday accommodation.massey.ac.nz
ext 63322 8.30am - 4.30pm accommodation.wellington@massey.ac.nz
Wednesday
9am - 4.30pm
Massey University AUCKLAND
Homestay
Accommodation Quad A Building,
09 414 0800 Level 1
homestayakld@massey.ac.nz
ext 43487 / 43239 Monday to Friday
8.30am - 4.30pm
PALMERSTON NORTH
Building 1, Colombo Village
Colombo Road
06 356 9099
Turitea Site homestaypn@massey.ac.nz
ext 84077 / 84078
Monday to Friday
8.30am - 4.30pm
WELLINGTON
Student Central
Monday, Tuesday,
04 801 5799
Thursday and Friday homestaywgtn@massey.ac.nz
ext 63408
8:30am - 4:30pm
Wednesday 9am - 4:30pm
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 17STUDENT ACADEMIC STANDING
Disclaimer: Academic Standing is currently suspended due to COVID-19
Academic Standing
Academic Standing is a system designed to assist • Course Standing:
you to understand how you are performing in your if you fail a course twice, you will receive a
studies. Massey University has high expectations Course Standing of Excluded and will not be able
and wants students to pass 100% of their courses. to re-enrol in that course for 12 months. This can
Massey University identifies and acknowledges and apply to any course, from any enrolment period.
wants to help you to perform at your best.
If your academic standing is calculated as
Your Academic Standing is calculated after each “Excelling” or “Good”, this means Massey University
semester. There are three types of Academic is happy with your progress (and you should be
Standing you can receive: too!). However, if your standing is calculated as
“Academic Management” or “Academic Risk”, this
• University Standing:
means that the University may need to take steps
this standing is calculated based on the number
such as limiting the number of courses you can enrol
of credits you have passed and your Grade Point
in, so that you have the best opportunity to succeed
Average (GPA). Your University standing may
in your studies with us.
affect the number of courses you are allowed to
enrol in.
For more information about
• Qualification Standing:
Massey University’s academic policies,
A few qualifications have specific student
please see the University calendar or visit
progression regulations that you need to meet.
https://www.massey.ac.nz/massey/about-
If you fail to meet these requirements, you will
massey/calendar/calendar_home.cfm
receive a Qualification Standing of Excluded. This
only applies to a small number of qualifications,
but it is important to know if it applies to yours.
18 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGESTUDENT ACADEMIC SUPPORT
Academic Advice
Contact an adviser from our Academic Advice AUCKLAND
and Information Team for help with choosing and
Gate 1, Campus Information Services,
planning your degree. This includes advice on
Quadrangle Building A, Level 1
planning and sequencing your courses, changing
programmes and courses, requirement for PALMERSTON NORTH
completing your degree, as well as progression from Campus Information Services, Registry, Level 2
undergraduate to postgraduate study.
WELLINGTON
• Email: contact@massey.ac.nz
Student Central, The Pyramid (near Entrance A)
Phone: 0800 MASSEY (0800 627 739)
Centre for Teaching and Learning
Study support services and resources can be
As a student at Massey University, you have sourced from:
access to a wide range of study support
• One-to-one support
services and resources that are designed to
An appointment with a Learning Consultant.
help you enhance your academic skills at
• Electronic resources
all levels of study.
Learning resources you can view online.
• Stream
Located on Massey’s virtual learning
AUCKLAND environment, you can ask short questions or
Albany Library Building, Level 3, East Precinct submit an assignment for review of its academic
tone and focus.
Phone 09 212 7117 Email ctlalb@massey.ac.nz
• Printed resources
PALMERSTON NORTH Information that you can collect for free from
CTL.
Student Centre, Level 2, Manawatü Campus
Phone 06 951 6540 Email ctlman@massey.ac.nz • Workshops and seminars
Sessions to help you develop your academic
WELLINGTON skills. Available to internal and distance students.
Library, Level A
Phone 04 801 5799 Email ctlwel@massey.ac.nz
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 19STUDENT DISCIPLINE
STUDENT DISCIPLINARY REGULATIONS (b) Cheating in any examination or test. For
The University has Student Disciplinary example, the use of notes written on the
Regulations. These are available online at body, crib cards, mobile phones or sheets
https://www.massey.ac.nz/massey/about-massey/ of paper, or the use of pre-programmed
calendar/studying-at-massey-university/student- electronic devices and mobile phones without
disciplinary-regulations.cfm permission, or positioning answers so others
can see and make use of them.
ACADEMIC INTEGRITY
(c) Collusion: Where one or more individuals
1. All students are required to comply with the set out to deceive an assessor as to the
principles of Academic Integrity as published from responsibility for a submitted piece of
time to time. assessment work. This deception may be
2. Failure to comply with the principles of Academic overt or covert and includes the following but
Integrity may be considered to be Academic is not limited to:
Misconduct. (i) any assistance given by a current student
to another student to be dishonest or
3. Examples of Academic Misconduct include but
fraudulent with academic assessment;
are not limited to:
(ii) collaborative projects falsely
(a) Plagiarism: Presenting the work of others representing the individual contributions
as one’s own or without appropriate of each person or presenting as one’s
acknowledgement. This applies to material own the work of others in an associated
presented in any medium – works in textual, individual report. Students are required to
musical, visual, spoken, or performance complete assessment tasks individually
format. Examples of plagiarism may be – and submit individual work unless the
(i) copying of sentences, paragraphs, Course Guide advises that assessments
computer files, research data or are group assessments.
creative products that are the works
(d) Contract plagiarism: Submitting material
of other persons, without appropriate
obtained from essay depositories (paper
acknowledgement;
mills) or from another person. Submitting
(ii) closely paraphrasing sentences,
an assignment where all or part has been
paragraphs or themes without
purchased from a third party service. The
appropriate acknowledgement;
offering or advertising by students for
(iii) submitting all or parts of other students students to engage in fraudulent activities.
work;
(e) Presenting data with respect to laboratory
(iv) self-plagiarism, i.e. submitting one’s own
work, clinical placements, practica, field
previously-assessed or published work
trips, or other work that has been copied or
for assessment or publication elsewhere,
falsified.
without appropriate acknowledgement
and/or approval; (f) Presenting data obtained improperly, e.g. data
collected without ethical consideration.
(v) submission of work overly reliant on
model answers or sample solutions (g) Any misrepresentation in relation to academic
provided in the learning resources. achievement or records.
20 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGESTUDENT DISCIPLINE
(h) Disclosing or assigning Intellectual Property (f) reduced mark (nil for affected section of the
in which the University can reasonably be assessment task);
said to have an interest outside the channels
(g) zero marks for the piece of assessment;
prescribed by the University’s Intellectual
Property Policy. (h) fail grade for the course;
(i) Any breach of the Code of Responsible (i) period of suspension from the University;
Research Conduct by a student. (j) exclusion from the University.
4. Breaches of Academic Integrity will be managed 6. The University may rescind a qualification already
in accordance with the Procedures for Managing awarded to a student or former student, where
Student Breaches of Academic Integrity and Academic Misconduct of a serious nature is
any determination of Academic Misconduct by a revealed post-graduation.
student may result in academic penalties being
7. Failure of a student to participate in a remedial
imposed.
activity required by the University under these
5. Academic penalties include but are not limited to: regulations may result in an escalation of
(a) capped mark for an assessment component of penalties.
a course; 8. A record of a finding of Academic Misconduct
(b) remedial advice to be sought from a University may be maintained on the University’s Academic
Learning Consultant; Misconduct Register.
(c) requirement to attend an appropriate 9. Notwithstanding Regulations 1 to 8, Academic
workshop or other type of learning activity, Misconduct may also be addressed through the
either online or face-to-face; Student Disciplinary Procedures or other relevant
(d) repeat or resubmission of assessment or part disciplinary processes, including recourse to the
thereof, and re-presentation for marking; civil and/or criminal justice systems.
(e) repeat assessment, or part thereof, and 10. Appeals may be made by students in accordance
present for marking with capped mark; with the process described in the Student
Disciplinary Regulations.
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 21TERMS AND CONDITIONS
Additional Terms and Conditions
for International Students
Tuition fees/financial support Refund Policy
Tuition fees are subject to annual adjustment by the Refund of tuition fees shall be made to students who
University Council and students agree to pay the tuition withdraw in the manner required from their course(s)
fees as set each year. before 10% of the study period has elapsed as defined
by the course start and end dates (see Enrolment
There is no financial assistance available from the Regulations in the University Calendar). Students who
University and it is students’ responsibility to ensure that withdraw from all of their study at Massey University
they have sufficient funds available to meet all expenses within the time and in the manner required to obtain
before commencing a programme of study. a tuition fees refund must pay a withdrawal fee.
One academic year (February to November) is generally Commission paid by Massey University to agents for
equivalent to 120 credits of full time study. international students will also be deducted from any
refund in respect of the courses withdrawn from.
Some programmes require more than 120 credits of
full time study to be completed in a year. This will also When Massey University receives written notice from
increase the tuition fee for that year of study. an international student that he or she has attained
permanent residence in New Zealand, then, for any
Tuition fees do not include accommodation, living course which has not been commenced (defined by the
expenses, textbooks, field trips, other course related or course start date) at the date of receipt of the notice,
incidental expenses. Massey University will refund the student the difference
between tuition fees received and the domestic tuition
Non-tuition fees fees for the courses concerned. Massey University will
Non-tuition fees are calculated on an academic year require evidence of the change of status. There will be
not by semester. Where a student’s study spans two no refund for courses that have commenced.
academic years, e.g., commencing in Semester Two and
continuing through Semester One of the following year, Refunds due for overpayment of fees or withdrawal with
the student will be liable for the annual non-tuition fees a refund are made as soon as possible once enrolments
in each academic year. and financial support provisions have been established
for a particular study period. In any case, where a
Non-tuition fees include the Enrolment Fee, Student specific request is made for a refund that has been
Services Levy, campus charges and Building Levy and approved, such refund will be made within 28 days. If
are subject to annual adjustment. the refund cannot be made a written statement shall be
provided to the student as to why the refund cannot be
Payment of fees made, together with a date by which the refund shall be
The student must pay tuition fees and other Massey made.
University related fees to Massey University directly
and not to any recruitment agent or other party, unless Students under 18 years of age must provide evidence
instructed by Massey University. This is part of Massey satisfactory to Massey University of parental approval
University’s fee protection policy. prior to withdrawal or refund being granted.
There may be a bank fee charged by Massey In all cases, Immigration New Zealand will be advised
University’s bank which is payable by the Student. that the student has withdrawn.
22 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGETERMS AND CONDITIONS
Compensation Students under 18 years of age
Massey University will not compensate the student if All international students under 18 years of age must
Massey University cancels and/or postpones courses live in Massey University approved accommodation
and/or qualifications whether or not the student has (approved accommodation for under 18 is Massey
commenced study. After the student has accepted the approved homestay accommodation, Massey approved
Offer of a Place, and even after Massey University has designated caregiver accommodation or living with
issued a written Confirmation of Enrolment, Massey parent or legal guardian). All Massey University
University may still cancel and/or postpone courses and/ approved accommodation, including homestay
or qualifications offered from a Programme of Study and/ accommodation is compliant with the Education
or change the content of any course/qualification the (Pastoral Care of International Students) Code of
student has enrolled in. If Massey University cancels a Practice 2016.
qualification and/or course that the student is enrolled in
and which the student has not undertaken or if Massey Immigration
University postpones the start date of any qualification Full details of immigration requirements, advice on rights
and/or course and a new start date does not suit the to employment in New Zealand while studying, and
student, a refund of fees will be paid for the courses reporting requirements are available from Immigration
which have not been undertaken and were enrolled in New Zealand, and can be viewed on their website at
at the time of the cancellation. Massey University may www.immigration.govt.nz.
cancel the student’s enrolment under the Education Act
or as permitted by law. Starting at Massey
There is very important information about starting
Insurance study at Massey University on our website. Find out
International students must have appropriate and more about the compulsory welcome and registration
current medical and travel insurance while studying in programme, your arrival and your Student ID card, see
New Zealand. The Studentsafe-University Insurance Starting University.
fee quoted in the Fees Details may be refundable only
when an alternative policy is presented and approved Campus location and programme of study
by Massey University. A full refund will be given if Massey University reserves the right to select the
Studentsafe Insurance has been charged when the programme, campus location and start date to be
student has not travelled to New Zealand and has not offered to a Student. The programme of study may be
made a claim. Insurance premiums will not be refunded selected by Massey University when the Programme
if a claim has been made or if an alternative policy is selected by the Student is no longer offered by Massey
presented and approved by Massey University part University or when Massey University considers another
way through a Semester. If no claim has been made, Programme best suits the Student. Massey University
only a proportion of the insurance will be refunded as also reserves the right to select the course to be offered
insurance cover for the travel period, time spent in New to a Student where appropriate.
Zealand, and the return trip home needs to be retained.
Under all circumstances, no refunds will be made Disability
following the insurance year close off, normally January If you currently have a disability or develop a disability
preceding the enrolment year. Failure to disclose any while studying at Massey University you should be
known medical conditions to your insurer may invalidate aware of the associated services and costs. Information
your insurance policy. It is a condition of enrolment for is available about alternative examination arrangements
international students that they obtain and maintain for International students.
sufficient insurance for the duration of your enrolment.
Completing your qualification
Education (Pastoral Care of International Students) Please note Massey University has an expected
Code of Practice 2016 timeframe in which you must complete your
Massey University is signatory to and bound by the qualification. For more information please see Time to
Education (Pastoral Care of International Students) Code Complete.
of Practice, a copy of which is available at http://www.
nzqa.govt.nz/providers-partners/education-code-of- Grievance procedure
practice/ or, upon request from Massey. The Code sets Massey University has a Student Grievance Procedure
out minimum requirements for signatories including in outlined in the University Calendar.
relation to dispute resolution: http://www.nzqa.govt.nz/
providers-partners/education-code-of-practice/student-
complaints/.
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 23VOCABULARY / GLOSSARY
Academic Advisor Level
Your new best friend when it comes to planning Most undergraduate degrees consist of 100, 200 and
your study. You can book (free) appointments via the 300 level courses, each level being progressively
Contact Centre or the Campus Information Services harder. You must pass at least 45 credits at each
or MyHub. level before being allowed to take courses at the
next level. Not all 100 level courses have to be taken
Co-requisite
in your first year.
Some courses require you to be enrolled in another
specific course, known as a co-requisite, at the Major
same time. You can’t take the one without the other. The main subject area of your degree. Most degrees
require you to complete 120 – 135 credits (8-9
Contact workshop
courses) in your major subject. It may be possible to
Students studying via distance or block mode will
fit two majors (double major) into your degree.
meet with their lecturer and other students at
an assigned date and time to complete learning Minor
activities. The same as a major but requiring less credits
(usually 60-75 credits = 4-5 courses). It can be in
Course
a subject belonging to another degree. It may be
Previously known as ‘paper’. The first three
possible to have two minors.
numbers of the course code (for example 150.214)
give the subject area. The next number gives the Paper
level of difficulty (in this example level 2, known as This is the old name for course.
200-level).
Pre-requisite
Credits To be eligible to take some courses (for example,
Each course has a credit value, most commonly 230.210) you must first pass specific courses known
15. Most bachelor’s programmes require you to as pre-requisites (for example 230.110). In other
complete 360 credits (usually 24 courses). words, you can’t do 230.210 until you have passed
230.110.
Elective course
Most programmes have core courses (compulsory) Qualification
and elective courses where you get to choose from Is as a programme of study, for example Bachelor of
a range of courses. Science, Diploma in Arts.
24 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGELIFE IN NEW ZEALAND
ACCOMMODATION AND TENANCY
Renting 101
The University is not responsible for private A TENANT MUST NOT:
accommodation but Student Association Advocacy • Carelessly or deliberately cause damage;
can help, offer advice and support to students living • Use the home for any unlawful purpose;
in or wanting to live in private accommodation. • Disturb your neighbours;
We can help you with knowing where to find • Alter or renovate the building;
accommodation, plus what to be aware of when
• Change the locks without permission;
renting in New Zealand. Renting 101 is here for
• Unreasonably refuse entry to the landlord;
further information.
• Sublet or transfer the tenancy without landlord’s
DECIDE WHAT YOU WOULD LIKE agreement.
• Price • Style or age A LANDLORD MUST:
• Size • Fencing
• Give 60 days’ notice of rent increase;
• Bedrooms • School Zoning
• Length of tenancy • Give 48 hours’ notice of an inspection;
• Give 24 hours’ notice of repair (entry);
WHAT DOES IT COST?
• Make sure locks are adequate;
• Move in costs typically include a deposit (3 or
• Do any necessary repairs;
4 weeks), rent in advance (1 or 2 weeks) and a
letting fee (1 week + GST). • Make sure property is clean and habitable at the
beginning;
• Contracts are negotiable.
• Pay the rates;
• Two types of tenancy (fixed or periodic) See
below for further information on fixed term • Take steps to ensure tenants aren’t disturbed by
tenancy agreements). landlords’ other tenants.
TENANT RIGHTS AND OBLIGATIONS SERVICE NAME AND CONTACT INFORMATION
• Pay the rent on time; New Zealand Now Housing Advice
• Use the house for residential purposes; newzealandnow.govt.nz/living-in-nz/housing/renting-a-
property
• Have no more people living at the house than the
NZ Department of Building, Housing
maximum allowed; and Tenancy Services
• Tell the landlord about repairs and damage; Bond advice: 0800 737 666
• Repair damage caused deliberately; Tenancy advice: 0800 836 262
• Keep the home reasonably clean and tidy; tenancy.govt.nz
• Rules at the end of tenancy;
• Allow the owner reasonable access;
• Pay for phone, electricity and gas.
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 25ACCOMMODATION AND TENANCY
Fixed Term Tenancies
Be careful! A lot of tenants end up with court cases 2 Fixed term tenancy agreement: In this situation
because of problems with their fixed term tenancy the agreement signed states very clearly the
agreements. date when the tenancy will end. For example:
“this tenancy is for a fixed term from 1st February
In New Zealand, a signed rental / tenancy 2018 to 1st February 2019”. Be careful because
agreement is a commitment by law and cannot the words fixed term may not be written in the
be broken. Please think very carefully and agreement. The important thing is that it says
discuss with MUSA Advocacy before you sign
when the tenancy will finish. Neither the tenant
any fixed term rental agreement.
(you) nor the landlord can end a fixed term
tenancy agreement without giving notice.
WHAT IS A FIXED TERM TENANCY
AGREEMENT? Fixed term tenancies are very common in New
Zealand, and houses are often in short supply. Lots
There are two main types of tenancy agreements for
of houses you look at may come with a fixed term
rental accommodation.
tenancy. Don’t sign a fixed term tenancy if it doesn’t
1. Indefinite or periodic agreements: The tenancy suit you circumstances.
agreement does NOT have an END DATE. It does
If you like the house, but you do not want to sign a
not say when the agreement will finish. In this
fixed term tenancy agreement, then try to negotiate
situation, the tenancy is ended by:
with the landlord (in these cases having good
a) The tenant giving 21 days’ notice that they references from previous landlords would help).
are leaving (this is advising the landlord that
you are leaving 21 days BEFORE the day you A spoken agreement from the landlord is NOT enough.
leave); or If the landlord is ready to agree to a periodic tenancy
agreement, then make sure the current agreement is
b) The landlord giving 90 days’ notice that the changed to periodic or indefinite in writing.
property must be vacated (the landlord must
tell you the date when you must leave the Don’t rush into a decision – lots of people sign fixed
house at least 90 days in advance). term contracts and regret it later.
Think carefully, read all the small print and get advice before signing a fixed tenancy agreement.
26 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGEBE ADVENTURE SMART
Be Sun SMART Outdoor Safety Water Safety
Code Code
New Zealand has one of the 1. PLAN YOUR TRIP 1. BE PREPARED
highest rates of skin cancer Seek local knowledge and Learn to swim and survive and
in the world, so you should plan the route you will take set rules for safe play in the
monitor UV exposure closely. and the amount of time you water.
UV exposure is greatest can reasonably expect it to
Always use safe and correct
between 10am and 4pm and take.
equipment. Know the weather
in the months of September to
2. TELL SOMEONE and water conditions before you
April – so try to minimize skin
Tell someone your plans get in.
exposure during these times.
and leave a date for when to
1. Always use SPF30+ raise the alarm if you haven’t 2. WATCH OUT FOR YOURSELF
sunscreen. Apply at least returned. AND OTHERS
20 minutes before you Always pay close attention to
go outdoors and reapply 3. BE AWARE OF THE WEATHER children you are supervising in
regularly. New Zealand’s weather can or near water. Swim with others
2. Wear a wide brim hat or be highly unpredictable. and in areas where lifeguards
cap with flaps. Check the forecast and are present.
expect weather changes.
3. Wear close fitting, wrap 3. BE AWARE OF THE DANGERS
around style sunglasses 4. KNOW YOUR LIMITS Enter shallow and unknown
that have a sun protection Challenge yourself within water feet first and obey all
rating.
your physical limits and safety signs and warning flags.
4. Move into the shade of an experience. Do not enter the water after
umbrella or leafy tree. drinking alcohol.
5. TAKE SUFFICIENT SUPPLIES
5. Plan your activities later in
Make sure you have enough
the day when the sun’s UV 4. KNOW YOUR LIMITS
food, equipment, clothing and
levels aren’t that high. Challenge yourself within your
emergency rations for the
6. Wear a long sleeve shirt. physical limits and experience.
worst-case scenario. Take
Fabrics with darker colours Learn safe ways of rescuing
an appropriate means of
or a tighter weave will give others without putting yourself
communication.
you better protection. in danger.
adventuresmart.org.nz + sunsmart.org.nz
BACK TO CONTENTS PAGE INTERNATIONAL STUDENT SUPPORT 27
27ALCOHOL
Alcohol Fact Sheet
IF YOU BREAK THE LAW
THE SALE AND SUPPLY • The rules are strict and there are stiff
OF ALCOHOL ACT 2012 penalties for breaking the law for both you
The government and the police are concerned and the person who supplies you with the
about the effects of alcohol on the public – alcohol.
and on young people in particular. The Sale
• If you are under 18 and buy alcohol, or are
and Supply of Alcohol Act 2012 controls the
illegally in a licensed premise, you could
sale and supply of alcohol on or from licensed
have to pay a NZ$200 infringement fee, which
premises like pubs, bars, restaurants,
is like a traffic ticket. If the police charge you
supermarkets and bottle-stores. It contains
and you go to court, you can be fined up to
some new rules you need to know about.
NZ$2,000.
• If you are found in possession of, or drinking
18 OR OVER alcohol in a public place (without a parent
If you are 18 or over, you can buy alcohol and enter or legal guardian), you could be charged
licensed premises in New Zealand as long as you a NZ$200 infringement fee or fined up to
can show photo ID as proof of your age. Acceptable NZ$300.
forms of ID are a NZ or overseas passport, a NZ • If someone buys alcohol for you, they could
photo driver’s licence or a HANZ 18+ card. be fined up to NZ$2,000.
• If a bar manager or licensee sells or supplies
UNDER 18
alcohol to you, they could be fined up to
If you are under 18 you cannot legally buy or be NZ$10,000 or have their licence suspended or
supplied with alcohol, with two exceptions: both.
• If it is bought for you by your parent or legal
guardian (parent or legal guardian does NOT
include any other family members like aunts,
uncles, older brothers or sisters, older boyfriends
or girlfriends, older husbands or wives, coaches
or anyone else acting temporarily in the place of
a parent).
• If it is supplied to you at a private function
like a wedding.
28 INTERNATIONAL STUDENT SUPPORT BACK TO CONTENTS PAGEYou can also read
