International Student - Support Handbook - iss.massey.ac.nz - Massey University

 
International Student - Support Handbook - iss.massey.ac.nz - Massey University
International Student
Support Handbook

                        iss.massey.ac.nz
International Student - Support Handbook - iss.massey.ac.nz - Massey University
CONTENTS
STUDY AT MASSEY UNIVERSITY                  3 LIFE IN NEW ZEALAND                                25
Arrival and Welcome                         3    Accommodation and Tenancy                       25

   Welcome Message                          3       Renting 101                                  25

   International Student Support Services   5       Fixed Term Tenancies                         26

   International Student Support Queries    5    Adventure Smart                                 27

Massey Uni App for Students                 6       Be Sun Smart                                 27

MyHub                                       6       Outdoor Safety Code                          27

Student Portal                              7       Water Safety Code                            27

   Access Massey Services                        Alcohol                                         28
                                            7
   via your student portal                          Alcohol Fact Sheet                           28
   Introduction to Student Portal           8    Culture Shock                                   29
Code of Practice                            9    Earthquake Advice                               30
Complaints – i/Student Complaints           9    Finances                                        31
Complaints and Grievance Procedures         10      Managing Your Finances                       31
Emergency Procedures                        11   Insurance                                       32
Examinations and Plagiarism                 12   Pregnancy                                       32
Fees – Paying your fees                     13   Settling in New Zealand                         33
Impaired Performance or Aegrotat            14   Smoking Law / Vaping                            36
Important Dates                             15      Smoke-free Law and practice in New Zealand   36
Massey University Accommodation             17   Staying Safe                                    37
Student Academic Standing                   18   Student Visa and Working in New Zealand         38
Student Academic Support                    19   Vocabulary / Glossary                           39
   Academic Advice                          19      Common Mäori words                           39
   Centre for Teaching and Learning         19      Common New Zealand Slang                     40
Student Discipline                          20   Services Directory                              42
Terms and Conditions                        22      Community Services                           42
Vocabulary / Glossary                       24      Education and Translation                    43
                                                    Health Centres                               44
                                                    Immigration, Legal Advice, Rights and Visa   45
                                                    Working and Driving                          46
International Student - Support Handbook - iss.massey.ac.nz - Massey University
STUDY AT MASSEY UNIVERSITY
                                                           ARRIVAL AND WELCOME
                                                      Welcome from
                                 Executive Director Student Services
NAU MAI, HAERE MAI – WELCOME                            SUPPORT AT MASSEY
It is my pleasure to welcome new and returning          2020 was a challenging year globally with COVID19
international students to Massey University. We         impacting many of our students especially our
start each academic year with enthusiasm, in            international students. 2021 is likely to continue to
anticipation of the energy, talents and diverse         bring challenge and disruption which is why it so
influence you each contribute to the campus,            important to us that you know about, and access
making it a richer place. We look forward to            when needed, our dedicated support services. This
celebrating your successes throughout your study at     handbook is a key resource for you as it outlines
Massey.                                                 details of these specialist international student
                                                        support services and staff that are there to help you
ABOUT MASSEY                                            settle into your new study life, answer questions and
With more than 31,000 students, Massey University       help resolve any problems that may arise whether
is the second largest University in New Zealand         you are studying on campus in New Zealand or
with campuses in Auckland, Manawatü (Palmerston         online.
North) and Wellington. In addition, we offer New
                                                        I hope that you will enjoy your time with us, and take
Zealand’s longest-running distance education
                                                        all the opportunities that will present themselves
programme.
                                                        for learning, making new friends, expanding your
Each year more than 5,000 international students        personal, social and cultural horizons. When you
from over 100 countries study at Massey, and            become a student at university, you enter a special
international students play an important part, adding   state of being. This period in your life should alter
to the diversity of our student body and making a       the way you look at the world, at your fellow human
significant contribution to student life at Massey.     beings and at yourself. Enjoy it, cherish it, commit
                                                        yourselves to your learning and development and
Massey is recognised internationally for its            be assured that we are committed to you and your
excellence in teaching and research. Our world-         success.
leading reputation extends across many diverse
disciplines, all with international excellence and      On behalf of the team at Massey, we hope you enjoy
national significance in common.                        your time with us and I wish you every success for
                                                        the year ahead.
We are ranked in the 1.3% of universities worldwide
and have four subject areas ranked in the top 100       Amy Heise
by QS: agriculture and forestry, art and design,        Executive Director: Student Experience
development studies, and veterinary science.

BACK TO CONTENTS PAGE                                          INTERNATIONAL STUDENT SUPPORT 3
International Student - Support Handbook - iss.massey.ac.nz - Massey University
ARRIVAL AND WELCOME

     PASTORAL CARE & SUPPORT

4 INTERNATIONAL STUDENT SUPPORT   BACK TO CONTENTS PAGE
International Student - Support Handbook - iss.massey.ac.nz - Massey University
ARRIVAL AND WELCOME
                                                                                            Services
International Student Support (ISS) comprises of two teams International Student Administration (ISA)
and International Student Care (ISC). We provide:
• Pastoral care and support                         • Medical and travel insurance
• On-boarding information                           • Orientation information
• Student visa information                          • Post-study work visa information
• Trips, activities and seminars                    • General campus information

A range of other services also exist to help you be well and achieve your goals.
Please find them in MyHub - Assist Me

                                     iss.massey.ac.nz

                                                                                              Queries
International Student Administration:
• Visa, Insurance and Refunds
  Email visa@massey.ac.nz

New Zealand Scholarships:
• Travel, Stipends, Reimbursements, Allowances, Extensions, Scholar Insurance and Visa
  Email nzscholarships@massey.ac.nz

International Student Care:
• Pastoral Care Support, On-boarding and Exiting, Trips and Events, Appointments
  Web https://myhub.massey.ac.nz/students/infoPages/detail/40

BACK TO CONTENTS PAGE                                             INTERNATIONAL STUDENT SUPPORT 5
International Student - Support Handbook - iss.massey.ac.nz - Massey University
MASSEY UNI APP FOR STUDENTS
                             The Massey University App brings you
                             essential info while you are on the move.

                             Check out ‘What’s on’ regularly to find out
                             about upcoming events, workshops and
                             things to do.

MYHUB
Welcome to MyHub
                                           For a good start on this, take some time to
                                           explore MyHub. This is an exciting online
                                           portal that we launched in February
                                           2020. In it, you’ll find a lot of information,
                                           resources, links and tools to help you.
                                           Information, resources, links and tools to
                                           help you:
                                           • Identify, explore, develop and articulate your
                                             skills and strengths
                                           • Choose a career, look for and apply for work of
                                             your desire
                                           • Enhance your wellbeing – physical and emotional
                                             – and stay safe
Kia ora, and welcome to Massey.            • Study and learn effectively
We want you to be happy and successful     • Get fully involved with activities on and off-
                                             campus
throughout your time with us, and to       • Make the most of your time with Massey.
help you to develop both personally and
                                           Check out https://myhub.massey.ac.nz/
professionally.
                                           and start getting involved.

                         myhub.massey.ac.nz
6 INTERNATIONAL STUDENT SUPPORT                                     BACK TO CONTENTS PAGE
International Student - Support Handbook - iss.massey.ac.nz - Massey University
YOUR STUDENT PORTAL
     Access Massey Services Via Your Student Portal

           STREAM – access your on-line learning community

           TIMETABLE – access when and where your classes are

           EMAIL – access your Massey University email account

           Request or replace Student ID card

           Apply for new qualification

           Results

           Enrol

           Make a payment

           Order records and transcripts

BACK TO CONTENTS PAGE                                  INTERNATIONAL STUDENT SUPPORT 7
International Student - Support Handbook - iss.massey.ac.nz - Massey University
YOUR STUDENT PORTAL
More Details About Student Portal
Welcome to Massey! This guide will help you find where to go in your student homepage.

                                                        PRINTING
   Access is via the Student/staff login button         Click Home tab  Massey information heading 
     (top right of most Massey web pages)               Manage your print budget.
     or by going to smsportal.massey.ac.nz              Qualification progress
                                                        To view your courses (past, current and future), go
                                                        to  Qualification and courses tab, you’ll see a link
                                                        under the heading  Qualification progress.
        First time in you will need to set a
      password; you’re welcome to use the               RESEARCH
       same password as your Network ID                 If you are a postgraduate student you will have a
         (for Stream, library services etc.              Research tab with details of your programme.
                                                        There are a number of options, including applying for
                                                        an extension.
APPLY FOR A DIFFERENT PROGRAMME
                                                        SEARCH
Under the  Qualification and courses tab, click 
                                                        Use the Search function (next to your name) to locate
Apply for new qualification.
                                                        information or links.
APPLY FOR CREDIT
                                                        STREAM
Massey University may award you credit for previous
                                                        Your homepage has a link to Stream on the right hand
learning (complete or incomplete). To see if your
                                                        side. This is where you will access information about
programme allows for credit, review the information
                                                        your courses.
on the  programme planning page.
                                                        STUDENT ID CARD
BALANCE
                                                        To order a student ID card  Home tab  Massey
Use the  Fees and Finance tab to see your account
                                                        information heading  Request student ID card.
balance.
                                                        TIMETABLE
Contact details
                                                        Click  Timetable (right hand side of the home page)
Click on your name (top right corner), then  Your
                                                        to view your personal classroom timetable. Here
profile. You can update details, opt out of marketing
                                                        you will see information on time and venue for your
messages and apply for credit.
                                                        lectures and tutorials.
ENROL
                                                        WITHDRAW FROM A COURSE (paper)
Under the  Qualifications and courses tab, click the
                                                        e.g. 230.111 – Click  Qualification and courses tab,
link under  My study. For more information, open
                                                        click  Withdraw next to the course. Be careful not to
any Massey page and search for  CS Tour.
                                                        withdraw from your programme (e.g. BSc) by mistake.
FEES
                                                        WITHDRAW FROM A PROGRAMME (qualification)
Under the  Fees and finance tab. You can make
                                                        e.g. Bachelor of Arts – Click  Qualification and
payments, view statements and balances etc.
                                                        courses tab  My study heading, click  withdraw
PASSWORD                                                permanently under the particular qualification.
Click on your name (top right corner), then  Change
password. To change your network password go to
Home tab  Massey information heading  Manage
your Massey network password.

8 INTERNATIONAL STUDENT SUPPORT                                                      BACK TO CONTENTS PAGE
International Student - Support Handbook - iss.massey.ac.nz - Massey University
CODE OF PRACTICE
Massey University has agreed to observe and            BREACHES OF THE CODE
be bound by The Education (Pastoral Care of            Students, or parents of students, who feel that
International Students) Code of Practice 2016          an area of The Code has been breached should
(including Amendments 2019) “The Code” published       document the breach of The Code in writing to the
by the New Zealand Ministry of Education.              Executive Director, Student Experience, Student
                                                       Services, Massey University, who will take all steps
For more information, please visit NZQA website:
                                                       necessary to ensure that the grievance is settled.
nzqa.govt.nz
                                                       WHAT CAN YOU DO IF YOU HAVE A
WHAT IS THE CODE?                                      COMPLAINT?
The Code is a document that provides a framework       If you have a complaint about Massey University’s
for service delivery to international students by      compliance with the Code of Practice, you should try
educational providers and their agents. The Code       and resolve it by using the internal provider process
sets out the minimum standards of advice and care      in the first instance.
that are expected of educational providers with
                                                       If your complaint is not resolved, you can take your
respect to international students. The Code applies
                                                       complaint to iStudent Complaints. Visit
to pastoral care and provision of information only,
                                                       https://www.istudent.org.nz/
and not to academic standards.

                                                           iSTUDENT COMPLAINTS
iStudent Complaints is the appointed operator of the   Code signatories are required to comply with the
International Student Contract Dispute Resolution      International Student Contract Dispute Resolution
Scheme (DRS), which was set up to resolve financial    Scheme Rules.
and contractual disputes.
                                                       For more information, please visit NZQA website:
                                                       nzqa.govt.nz

BACK TO CONTENTS PAGE                                         INTERNATIONAL STUDENT SUPPORT 9
International Student - Support Handbook - iss.massey.ac.nz - Massey University
COMPLAINTS AND GRIEVANCE PROCEDURES
Student Complaints and Grievance Procedures
Massey University’s Student Grievance Procedures        Thereafter a grievance may be considered only with
are for all domestic and international students         the consent of the Provost. In deciding whether a
and cover programmes including not-for-credit,          grievance will be considered pursuant to Clause 9 of
undergraduate and postgraduate programmes               this Policy, the Provost will consider:
and related services. They are designed to ensure       1. The seriousness of the alleged grievance;
students receive a quality education and that           2. The availability of relevant information including
relations between staff and students are equitable.        witnesses and documents;
The Procedures can be accessed from the                 3. The prejudice to any other parties; and
University’s Policy Guide at                            4. Any reasons for the delay in bringing the
policyguide.massey.ac.nz.                                  grievance to the attention of the University.

A Grievance means any grievance, which a student
(whether or not that person has any other role within
the university) has against the University and/or a
                                                                  Procedures
staff member because of a claim that he/she has
                                                                  The student(s) and/or their representative
sustained academic disadvantage. This includes                    approaches the staff member concerned. If
claims which are sometimes referred to as Student                 the approach is in writing the staff member
                                                                  should acknowledge the receipt of the
Complaints.                                              Step 1
                                                                  complaint within 7 days. (Mediation preferred
                                                                  forum for resolution.) Students may approach
Such grievances may include but are not confined                  their Students’ Association representative for
to:                                                               support, advice and advocacy.

• The unfair assessment of course work not                         University Disputes Advisor for referral to a
  otherwise governed by University assessment                      Mediator agreed upon by the Parties.
  and examination regulations.
• An unfair refusal or failure of the staff member                If no resolution, or Step 1 is inappropriate,
                                                                  complainant approaches Head of
  to make him/herself available to assist a student               Department/School/Institute/Section or,
  with difficulties regarding his/her course work.       Step 2   where the Head is the respondent or there
                                                                  is no settlement of the Grievance, the Pro
• Unreasonable delays in the assessment of
                                                                  Vice-Chancellor of the College. (Mediation
  course work.                                                    preferred forum for resolution.)
• Inadequate course materials.
• Inadequate teaching.                                             University Disputes Advisor
• Deficient performance of associated
  administrative services.                                        If no resolution, complainant approaches
                                                                  Provost or their nominee who may, after
A grievance should be brought to the attention of        Step 3   consultation with the University Disputes
                                                                  Advisor, initiate the convening of the
the University within one year of the occurrence                  University Grievance Committee.
or circumstances to which the grievance refers
(Note that assessments (including major tests)
and examination scripts not routinely returned
to students should be retained by academic                        University Grievance Committee decision,
                                                         Step 4
departments for a period of 12 months).                           which is final and binding.

10 INTERNATIONAL STUDENT SUPPORT                                                      BACK TO CONTENTS PAGE
EMERGENCY PROCEDURES

          •     To receive emergency alerts direct on your smart phone from
                Massey down load the Massey App: Scan the QR Code below or
                search “Massey Uni App’ at www.massey.ac.nz
                SCAN QR CODE TO GO TO MASSEY APP WEB PAGE

               KNOW WHAT TO DO BEFORE A DISASTER STRIKES
               Dial   % 111 for Emergency Services
              EMERGENCY                         PROCEDURES
              (Fire, Ambulance, Police) if required.

               For campus or security concerns:
              KNOW WHAT TO DO BEFORE AN EMERGENCY HAPPENS
               Dial % 0800 MASS 50 (0800 6277 50) or,
                EMERGENCY
               Dial
               Albany          111
                       ext. 43100 | Manawatü
                                                  PROCEDURES
                                       for Emergency                  Services
                                                 ext. 85030 | Wellington ext. 63333

               (Fire, Ambulance, Police) if required
               • Act on evacuation alarm or instruction from Wardens.
               • Wardens are identified by FLUORESCENT VESTS and/or HARD HATS.
               • For more information on emergency management at Massey
               IFrefer
                  YOU      HAVE SECURITY CONCERNS ON CAMPUS:
                       to: www.massey.ac.nz/emergency
                  Dial
               • To         your
                    keep updated     Massey
                                 following      Security
                                           an emergency referTeam
                                                             to     helpdesk
                 the Massey University Homepage, and Massey on:
                              0800 MASS 50 (0800 6277 50)
                                 24Hrs / 7 Days a week
          •     Act on evacuation alarm or instruction from Massey Wardens.
          •     FLUORESCENT VESTS identify Massey Wardens.
          •     For more information on emergency management at Massey
                refer to: www.massey.ac.nz/emergency
          •     To keep updated following an emergency refer to the
                Massey University Homepage, and Massey on:
                https://www.massey.ac.nz        masseyuniversity        @MasseyUni

BACK TO CONTENTS PAGE                                    INTERNATIONAL STUDENT SUPPORT 11
EXAMINATIONS AND PLAGIARISM
Examinations
Examinations may be different from those you have        They are also available on the Exams website. Read
experienced in your own country.                         these regulations and instructions carefully. You
                                                         must sit your exam at the time and place indicated in
At Massey University, your classes will finish after
                                                         your timetable. If you think you have problems sitting
12 weeks of study. Students then have two weeks of
                                                         your examinations at the scheduled time on campus
study time. Examinations start after the two weeks
                                                         please refer to “changing your exam centre” on the
of study time. Examinations end on the last day of
                                                         Exams website or contact Assessment Services
semester.
                                                         immediately.
The examination timetable is published in week 4
                                                         CONTACT DETAILS:
or 5. Timetable information can be found in your
                                                         Email exams@massey.ac.nz
Student Homepage under Examinations. Examination
                                                         Phone 0800MASSEY ext 83138
regulations and instructions will be sent to you in an
                                                         Check your exam timetable at:
email or via the Student Homepage.
                                                         https://www.massey.ac.nz/massey/learning/exams/
                                                         exam_home.cfm

Plagiarism
Massey University defines plagiarism as presenting       • Hiring a ghost writer to produce a piece of work
as one’s own work the work of another, including           for you to submit as your own;
the submitting, copying or paraphrasing of another’s     • Using the facts or ideas from another source
work without acknowledging it as another person’s          without telling the reader where they came from;
work through full and accurate referencing.
                                                         • Copying images, in whole or part, without
Plagiarism applies to material so presented through
                                                           including captions or telling the reader where
written, spoken, electronic, broadcasting, visual,
                                                           they came from.
performance or other medium.
                                                         THERE CAN BE SIGNIFICANT ACADEMIC PENALTIES FOR
In the context of an assignment, plagiarism occurs
                                                         PLAGIARISING IN AN ASSIGNMENT.
when information from another source is used
without being credited correctly. This source can be     All work is put through turnitin for checking and will
a ghost writer, book, a journal article, an image, or    be noticed. Visit https://www.massey.ac.nz/massey/
a website: anything that was written, designed, or       staffroom/teaching-and-learning/staff-guide-to-
created by someone else.                                 stream/how-to-use/guides/assignment/turnitin.cfm

THERE ARE SEVERAL COMMON MISTAKES                        PLAGIARISM ANXIETY
THAT CAN LEAD TO PLAGIARISM:
                                                         Many new students worry about accidentally
• Copying a series of words without telling the          plagiarising. This is perfectly natural! The rules of
  reader where those words came from;                    referencing are complex and intimidating at first.
• Copying a series of words without putting them         Academic study involves a lot of reading, and it can
  inside quotation marks;                                be difficult to keep track of the sources of ideas. If
• Paraphrasing (rephrasing) another source, but          you have any doubts, ask your lecturer or tutor.
  only changing a few words;

12 INTERNATIONAL STUDENT SUPPORT                                                     BACK TO CONTENTS PAGE
FEES
                                                                        Paying Your Fees
Payment of fees can be done via the Student Portal     TELEGRAPHIC TRANSFER
or at Campus Information Services. Acceptable          - INTERNATIONAL STUDENTS
payment methods include cheque, credit card, EFTPOS    Western Union Business Solution is Massey
card, AliPay and WeChat Pay (cash payments are         University’s preferred method of payment for
limited / not accepted). Once you have received your   international students. This payment option enables
Confirmation of Enrolment you will be issued with an   you to pay your fees online in your home currency.
invoice which will detail when your fees are due.      Students, parents and partners can pay NZD student
                                                       fees by selecting the country you are paying from
                                                       using this simple and secure payment platform.
     NOTE: International students will need to pay
     fees in order to be issued a Receipt of Payment   The Global Pay for Students platform provides
     which is required for immigration purposes. The   convenient payment methods including Alipay,
     Receipt of Payment will be issued once your       UnionPay, Trustly, Sofort and more.
     payment clears. Never agree for someone else
     to pay your fees on your behalf and vice versa.

CREDIT CARD PAYMENT
You can pay your fees by credit card online from
your student homepage. If you are in New Zealand       If you experience difficulty please email Western
you can pay in person at the Cashiers Office. The      Union directly. Please read the Western Union
University accepts Visa or MasterCard.                 Payment Guide for information about how to use the
                                                       service.
INTERNET BANKING                                       OR
Either deposit directly into the Massey University     Directly through your bank using the University bank
Bank Account for Tuition and Enrolment Fees by         details below:
entering the account number 02-0630-0016592-004.
                                                            Bank Name: BNZ
OR                                                          Account Name: Massey University
Select one of the bill payment options for                  Account Number: 02-0630-0016592-004
Massey University held at your bank:
                                                            Swift (Routing) Number: BKNZNZ22
• Massey University - Student Fees
                                                            Bank Physical Address: 84 The Square,
  (for Enrolment and Tuition Fees).
                                                            Palmerston North 4410, New Zealand
• Massey University - Student Other
  (for other payments such as Library Fines or         Payment details for either payment method must be
  Student Health charges).                             completed using the example given below; this will
Payment details for either payment method must be      ensure quick allocation of your payment.
                                                       – Particulars: 
completed using the example given below; this will
                                                          e.g. “John Smith”
ensure quick allocation of your payment.
                                                       – Code:  e.g. “12345678”
– Particulars: 
                                                       – Reference: 
   e.g. “John Smith”
                                                          e.g. “268195”
– Code:  e.g. “1234567”
– Reference: “Fees”

BACK TO CONTENTS PAGE                                          INTERNATIONAL STUDENT SUPPORT 13
IMPAIRED PERFORMANCE OR AEGROTAT CONSIDERATION
If you are unable to attend an exam due to illness or     WHEN TO APPLY?
injury, or if you believe that your performance in an
                                                          Applications for Aegrotat and Impaired performance
exam or test has been seriously impaired because of
                                                          have to be submitted as soon as possible after the
illness, injury, or something serious that happened
just before the exam, you may make an application         assessment event. The University must receive
for Aegrotat consideration.                               applications within 14 days of the assessment. You
                                                          should always attempt the assessment, and then
AEGROTAT AND IMPAIRED PERFORMANCE –                       apply for Impaired Performance. If exceptional
WHAT DO THEY MEAN?                                        circumstances prevent you from attending an
Aegrotat is a university term that is used when           examination, assessment or other compulsory
a student is unable to attend an examination,             component of the course you can apply for an
compulsory component or assessment activity               Aegrotat consideration.
occurring at a fixed time and place due to illness,
                                                          You should note that Aegrotat or Impaired
injury, bereavement or other critical circumstances.
                                                          Performance consideration is only given when
Impaired Performance is used when a student               serious and exceptional circumstances apply at,
believes that their performance in, or preparation        or around, the time of your assessment event(s) - if
for, any examination or assessment activity has been      unsure discuss with Massey staff (ISS, NZS, CIS,
seriously impaired due to illness, injury, bereavement    H&C). Ongoing problems, conditions or situations do
or other critical personal circumstances.                 not provide support for an application. Circumstances
                                                          of your own making, such as sleeping through an
Critical personal circumstances are circumstances
                                                          exam, or being exhausted because you studied
that have a profound effect on your ‘normal’
                                                          all night prior to an exam, are not grounds for an
functioning. The effect will usually be in terms of
                                                          application.
your ability to concentrate, think clearly or put aside
strong emotion for the duration of the assessment         TO APPLY
or a significant proportion of the study period. A
                                                          1. Go to your Homepage  Exceptional
more comprehensive definition, including examples,           Circumstances  Apply for aegrotat, impaired
can be found in the Glossary of the University               performance, exam script return or remark 
Calendar, available at https://www.massey.ac.nz/             Create New application
massey/learning/exams/before-your-exams/                  2. Click on the link that will take you to the webpage
aegrotat-impaired-performance/aegrotat-impaired-             with the relevant application form and information.
performance_home.cfm.                                     3. Download the application form and follow the
                                                             instructions on the webpage for completion of the
                                                             form
  Supporting documentation such as medical
  certificates must be in English, or be                  4. Back on the homepage site for applying for aegrotat
  accompanied by an official translation in                  or impaired performance, complete the Application
  English. More information on the University’s              type and Course information and upload the relevant
  Aegrotat/ Impaired Performance policy and                  forms and supporting documentation.
  procedure is available online                           The University must receive the application within 14
  https://www.massey.ac.nz/massey/learning/
                                                          days of the assessment. Do not send in an application
  exams/before-your-exams/aegrotat-
  impaired-performance/aegrotat-impaired-                 for an Aegrotat/Impaired Performance consideration
  performance_home.cfm                                    after you have received your examination results, as it
                                                          is unlikely to be considered.

14 INTERNATIONAL STUDENT SUPPORT                                                    BACK TO CONTENTS PAGE
IMPORTANT DATES
SEMESTER ONE 2021
22 FEBRUARY 2021 – 18 JUNE 2021
Lectures: 22 February – 28 May 2021                                 Last date to add courses: 26 February 2021*
Mid-semester break: 2 – 16 April 2021                               Last day to withdraw from courses without financial
Exams: 8 – 18 June 2021                                             penalty (WMAR): 5 March 2021
Release date of final grades: 2 July 2021                           Last day to withdraw from courses without academic
(approximately)                                                     penalty (PWD): 20 May 2021

SEMESTER TWO 2021
12 JULY 2021 – 8 NOVEMBER 2021
Lectures: 12 July – 15 October 2021                                 Last date to add courses: 16 July 2021*
Mid-semester break: 23 August – 3 September 2021                    Last day to withdraw from courses without financial
Exams: 26 October – 8 November 2021                                 penalty (WMAR): 24 July 2021
Release date of final grades: 7 December 2021                       Last day to withdraw from courses without academic
(approximately)                                                     penalty (PWD): 12 October 2021

DOUBLE SEMESTER 2021
22 FEBRUARY 2021 – 8 NOVEMBER 2021
Lectures: 22 February – 15 October 2021                             Last date to add courses: 26 February 2021*
Mid-semester break: 2 – 16 April 2021                               Last day to withdraw from courses without financial
Mid-year break: 21 June – 9 July 2021                               penalty (WMAR): 20 March 2021
Mid-semester break: 23 August – 3 September 2021                    Last day to withdraw from courses without academic
Exams: 26 October – 8 November 2021                                 penalty (PWD): 7 September 2021
Release date of final grades: 7 December 2021
(approximately)

SUMMER SCHOOL 2021 - 2022
15 NOVEMBER 2021– 18 FEBRUARY 2022
Lectures: 15 November 2021 – 1 February 2022                        Last date to add courses: 19 November 2021*
Christmas break: 24 December 2021 – 5 January 2022                  Last day to withdraw from courses without financial
Exams: 14 – 18 February 2022                                        penalty (WMAR): 23 November 2021
Release date of final grades: To be advised.                        Last day to withdraw from courses without academic
                                                                    penalty (PWD): 20 January 2022

   *Important Note: Please check course details on the website or your confirmation of enrolment letter for WMAR and WD
   – dates are based on individual course.
   WMAR: Last day to withdraw from courses without financial penalty.
   WD: Last day to withdraw from courses without academic penalty

   ** These dates have been adjusted to reflect the impact COVID-19 pandemic

BACK TO CONTENTS PAGE                                                       INTERNATIONAL STUDENT SUPPORT 15
16 INTERNATIONAL STUDENT SUPPORT   BACK TO CONTENTS PAGE
MASSEY UNIVERSITY ACCOMMODATION
SERVICE NAME           NUMBER              LOCATION                      WEB / E-MAIL INFORMATION
Massey Halls           AUCKLAND

Residential Services                       Student Central, Level 2      accommodation.massey.ac.nz
                       09 213 6600         Monday to Friday
                                           8:30am - 5pm                  accommodation.auckland@massey.ac.nz
On campus and
Off campus             PALMERSTON NORTH
Accommodation
Advice                                     YFC Building, Rehab Road,
                       06 9517163          Turitea Site                  accommodation.massey.ac.nz
                       ext 84163           Monday to Friday              accommodation.manawatu@massey.ac.nz
                                           8:30am - 4:30pm
                       WELLINGTON
                                           Student Central
                                           Monday, Tuesday,
                       04 801 5799         Thursday and Friday           accommodation.massey.ac.nz
                       ext 63322           8.30am - 4.30pm               accommodation.wellington@massey.ac.nz
                                           Wednesday
                                           9am - 4.30pm
Massey University      AUCKLAND
Homestay
Accommodation                              Quad A Building,
                       09 414 0800         Level 1
                                                                         homestayakld@massey.ac.nz
                       ext 43487 / 43239   Monday to Friday
                                           8.30am - 4.30pm
                       PALMERSTON NORTH
                                           Building 1, Colombo Village
                                           Colombo Road
                       06 356 9099
                                           Turitea Site                  homestaypn@massey.ac.nz
                       ext 84077 / 84078
                                           Monday to Friday
                                           8.30am - 4.30pm
                       WELLINGTON
                                           Student Central
                                           Monday, Tuesday,
                       04 801 5799
                                           Thursday and Friday           homestaywgtn@massey.ac.nz
                       ext 63408
                                           8:30am - 4:30pm
                                           Wednesday 9am - 4:30pm

BACK TO CONTENTS PAGE                                                 INTERNATIONAL STUDENT SUPPORT 17
STUDENT ACADEMIC STANDING
 Disclaimer: Academic Standing is currently suspended due to COVID-19

Academic Standing
Academic Standing is a system designed to assist        • Course Standing:
you to understand how you are performing in your          if you fail a course twice, you will receive a
studies. Massey University has high expectations          Course Standing of Excluded and will not be able
and wants students to pass 100% of their courses.         to re-enrol in that course for 12 months. This can
Massey University identifies and acknowledges and         apply to any course, from any enrolment period.
wants to help you to perform at your best.
                                                        If your academic standing is calculated as
Your Academic Standing is calculated after each         “Excelling” or “Good”, this means Massey University
semester. There are three types of Academic             is happy with your progress (and you should be
Standing you can receive:                               too!). However, if your standing is calculated as
                                                        “Academic Management” or “Academic Risk”, this
• University Standing:
                                                        means that the University may need to take steps
  this standing is calculated based on the number
                                                        such as limiting the number of courses you can enrol
  of credits you have passed and your Grade Point
                                                        in, so that you have the best opportunity to succeed
  Average (GPA). Your University standing may
                                                        in your studies with us.
  affect the number of courses you are allowed to
  enrol in.
                                                           For more information about
• Qualification Standing:
                                                           Massey University’s academic policies,
  A few qualifications have specific student
                                                           please see the University calendar or visit
  progression regulations that you need to meet.
                                                           https://www.massey.ac.nz/massey/about-
  If you fail to meet these requirements, you will
                                                           massey/calendar/calendar_home.cfm
  receive a Qualification Standing of Excluded. This
  only applies to a small number of qualifications,
  but it is important to know if it applies to yours.

18 INTERNATIONAL STUDENT SUPPORT                                                   BACK TO CONTENTS PAGE
STUDENT ACADEMIC SUPPORT
                                                                      Academic Advice
Contact an adviser from our Academic Advice            AUCKLAND
and Information Team for help with choosing and
                                                      Gate 1, Campus Information Services,
planning your degree. This includes advice on
                                                      Quadrangle Building A, Level 1
planning and sequencing your courses, changing
programmes and courses, requirement for                PALMERSTON NORTH
completing your degree, as well as progression from   Campus Information Services, Registry, Level 2
undergraduate to postgraduate study.
                                                       WELLINGTON
• Email: contact@massey.ac.nz
                                                      Student Central, The Pyramid (near Entrance A)
Phone: 0800 MASSEY (0800 627 739)

                                         Centre for Teaching and Learning
                                                      Study support services and resources can be
   As a student at Massey University, you have        sourced from:
   access to a wide range of study support
                                                      • One-to-one support
   services and resources that are designed to
                                                        An appointment with a Learning Consultant.
   help you enhance your academic skills at
                                                      • Electronic resources
   all levels of study.
                                                        Learning resources you can view online.
                                                      • Stream
                                                        Located on Massey’s virtual learning
 AUCKLAND                                               environment, you can ask short questions or
Albany Library Building, Level 3, East Precinct         submit an assignment for review of its academic
                                                        tone and focus.
Phone 09 212 7117       Email ctlalb@massey.ac.nz
                                                      • Printed resources
 PALMERSTON NORTH                                       Information that you can collect for free from
                                                        CTL.
Student Centre, Level 2, Manawatü Campus
Phone 06 951 6540       Email ctlman@massey.ac.nz     • Workshops and seminars
                                                        Sessions to help you develop your academic
 WELLINGTON                                             skills. Available to internal and distance students.

Library, Level A
Phone 04 801 5799       Email ctlwel@massey.ac.nz

BACK TO CONTENTS PAGE                                       INTERNATIONAL STUDENT SUPPORT 19
STUDENT DISCIPLINE
STUDENT DISCIPLINARY REGULATIONS                        (b) Cheating in any examination or test. For
The University has Student Disciplinary                     example, the use of notes written on the
Regulations. These are available online at                  body, crib cards, mobile phones or sheets
https://www.massey.ac.nz/massey/about-massey/               of paper, or the use of pre-programmed
calendar/studying-at-massey-university/student-             electronic devices and mobile phones without
disciplinary-regulations.cfm                                permission, or positioning answers so others
                                                            can see and make use of them.
ACADEMIC INTEGRITY
                                                        (c) Collusion: Where one or more individuals
1. All students are required to comply with the             set out to deceive an assessor as to the
   principles of Academic Integrity as published from       responsibility for a submitted piece of
   time to time.                                            assessment work. This deception may be
2. Failure to comply with the principles of Academic        overt or covert and includes the following but
   Integrity may be considered to be Academic               is not limited to:
   Misconduct.                                             (i) any assistance given by a current student
                                                               to another student to be dishonest or
3. Examples of Academic Misconduct include but
                                                               fraudulent with academic assessment;
   are not limited to:
                                                           (ii) collaborative projects falsely
   (a) Plagiarism: Presenting the work of others                representing the individual contributions
       as one’s own or without appropriate                      of each person or presenting as one’s
       acknowledgement. This applies to material                own the work of others in an associated
       presented in any medium – works in textual,              individual report. Students are required to
       musical, visual, spoken, or performance                  complete assessment tasks individually
       format. Examples of plagiarism may be –                  and submit individual work unless the
      (i) copying of sentences, paragraphs,                     Course Guide advises that assessments
          computer files, research data or                      are group assessments.
          creative products that are the works
                                                        (d) Contract plagiarism: Submitting material
          of other persons, without appropriate
                                                            obtained from essay depositories (paper
          acknowledgement;
                                                            mills) or from another person. Submitting
      (ii) closely paraphrasing sentences,
                                                            an assignment where all or part has been
           paragraphs or themes without
                                                            purchased from a third party service. The
           appropriate acknowledgement;
                                                            offering or advertising by students for
      (iii) submitting all or parts of other students       students to engage in fraudulent activities.
            work;
                                                        (e) Presenting data with respect to laboratory
      (iv) self-plagiarism, i.e. submitting one’s own
                                                            work, clinical placements, practica, field
           previously-assessed or published work
                                                            trips, or other work that has been copied or
           for assessment or publication elsewhere,
                                                            falsified.
           without appropriate acknowledgement
           and/or approval;                             (f) Presenting data obtained improperly, e.g. data
                                                            collected without ethical consideration.
      (v) submission of work overly reliant on
          model answers or sample solutions             (g) Any misrepresentation in relation to academic
          provided in the learning resources.               achievement or records.

20 INTERNATIONAL STUDENT SUPPORT                                                 BACK TO CONTENTS PAGE
STUDENT DISCIPLINE
     (h) Disclosing or assigning Intellectual Property         (f) reduced mark (nil for affected section of the
         in which the University can reasonably be                 assessment task);
         said to have an interest outside the channels
                                                               (g) zero marks for the piece of assessment;
         prescribed by the University’s Intellectual
         Property Policy.                                      (h) fail grade for the course;

     (i) Any breach of the Code of Responsible                 (i) period of suspension from the University;
         Research Conduct by a student.                        (j) exclusion from the University.

4. Breaches of Academic Integrity will be managed         6.   The University may rescind a qualification already
   in accordance with the Procedures for Managing              awarded to a student or former student, where
   Student Breaches of Academic Integrity and                  Academic Misconduct of a serious nature is
   any determination of Academic Misconduct by a               revealed post-graduation.
   student may result in academic penalties being
                                                          7.   Failure of a student to participate in a remedial
   imposed.
                                                               activity required by the University under these
5.   Academic penalties include but are not limited to:        regulations may result in an escalation of
     (a) capped mark for an assessment component of            penalties.
         a course;                                        8.   A record of a finding of Academic Misconduct
     (b) remedial advice to be sought from a University        may be maintained on the University’s Academic
         Learning Consultant;                                  Misconduct Register.

     (c) requirement to attend an appropriate             9.   Notwithstanding Regulations 1 to 8, Academic
         workshop or other type of learning activity,          Misconduct may also be addressed through the
         either online or face-to-face;                        Student Disciplinary Procedures or other relevant
     (d) repeat or resubmission of assessment or part          disciplinary processes, including recourse to the
         thereof, and re-presentation for marking;             civil and/or criminal justice systems.

     (e) repeat assessment, or part thereof, and          10. Appeals may be made by students in accordance
         present for marking with capped mark;                with the process described in the Student
                                                              Disciplinary Regulations.

BACK TO CONTENTS PAGE                                            INTERNATIONAL STUDENT SUPPORT 21
TERMS AND CONDITIONS
Additional Terms and Conditions
for International Students
Tuition fees/financial support                                 Refund Policy
Tuition fees are subject to annual adjustment by the           Refund of tuition fees shall be made to students who
University Council and students agree to pay the tuition       withdraw in the manner required from their course(s)
fees as set each year.                                         before 10% of the study period has elapsed as defined
                                                               by the course start and end dates (see Enrolment
There is no financial assistance available from the            Regulations in the University Calendar). Students who
University and it is students’ responsibility to ensure that   withdraw from all of their study at Massey University
they have sufficient funds available to meet all expenses      within the time and in the manner required to obtain
before commencing a programme of study.                        a tuition fees refund must pay a withdrawal fee.
One academic year (February to November) is generally          Commission paid by Massey University to agents for
equivalent to 120 credits of full time study.                  international students will also be deducted from any
                                                               refund in respect of the courses withdrawn from.
Some programmes require more than 120 credits of
full time study to be completed in a year. This will also      When Massey University receives written notice from
increase the tuition fee for that year of study.               an international student that he or she has attained
                                                               permanent residence in New Zealand, then, for any
Tuition fees do not include accommodation, living              course which has not been commenced (defined by the
expenses, textbooks, field trips, other course related or      course start date) at the date of receipt of the notice,
incidental expenses.                                           Massey University will refund the student the difference
                                                               between tuition fees received and the domestic tuition
Non-tuition fees                                               fees for the courses concerned. Massey University will
Non-tuition fees are calculated on an academic year            require evidence of the change of status. There will be
not by semester. Where a student’s study spans two             no refund for courses that have commenced.
academic years, e.g., commencing in Semester Two and
continuing through Semester One of the following year,         Refunds due for overpayment of fees or withdrawal with
the student will be liable for the annual non-tuition fees     a refund are made as soon as possible once enrolments
in each academic year.                                         and financial support provisions have been established
                                                               for a particular study period. In any case, where a
Non-tuition fees include the Enrolment Fee, Student            specific request is made for a refund that has been
Services Levy, campus charges and Building Levy and            approved, such refund will be made within 28 days. If
are subject to annual adjustment.                              the refund cannot be made a written statement shall be
                                                               provided to the student as to why the refund cannot be
Payment of fees                                                made, together with a date by which the refund shall be
The student must pay tuition fees and other Massey             made.
University related fees to Massey University directly
and not to any recruitment agent or other party, unless        Students under 18 years of age must provide evidence
instructed by Massey University. This is part of Massey        satisfactory to Massey University of parental approval
University’s fee protection policy.                            prior to withdrawal or refund being granted.

There may be a bank fee charged by Massey                      In all cases, Immigration New Zealand will be advised
University’s bank which is payable by the Student.             that the student has withdrawn.

22 INTERNATIONAL STUDENT SUPPORT                                                            BACK TO CONTENTS PAGE
TERMS AND CONDITIONS
Compensation                                                  Students under 18 years of age
Massey University will not compensate the student if          All international students under 18 years of age must
Massey University cancels and/or postpones courses            live in Massey University approved accommodation
and/or qualifications whether or not the student has          (approved accommodation for under 18 is Massey
commenced study. After the student has accepted the           approved homestay accommodation, Massey approved
Offer of a Place, and even after Massey University has        designated caregiver accommodation or living with
issued a written Confirmation of Enrolment, Massey            parent or legal guardian). All Massey University
University may still cancel and/or postpone courses and/      approved accommodation, including homestay
or qualifications offered from a Programme of Study and/      accommodation is compliant with the Education
or change the content of any course/qualification the         (Pastoral Care of International Students) Code of
student has enrolled in. If Massey University cancels a       Practice 2016.
qualification and/or course that the student is enrolled in
and which the student has not undertaken or if Massey         Immigration
University postpones the start date of any qualification      Full details of immigration requirements, advice on rights
and/or course and a new start date does not suit the          to employment in New Zealand while studying, and
student, a refund of fees will be paid for the courses        reporting requirements are available from Immigration
which have not been undertaken and were enrolled in           New Zealand, and can be viewed on their website at
at the time of the cancellation. Massey University may        www.immigration.govt.nz.
cancel the student’s enrolment under the Education Act
or as permitted by law.                                       Starting at Massey
                                                              There is very important information about starting
Insurance                                                     study at Massey University on our website. Find out
International students must have appropriate and              more about the compulsory welcome and registration
current medical and travel insurance while studying in        programme, your arrival and your Student ID card, see
New Zealand. The Studentsafe-University Insurance             Starting University.
fee quoted in the Fees Details may be refundable only
when an alternative policy is presented and approved          Campus location and programme of study
by Massey University. A full refund will be given if          Massey University reserves the right to select the
Studentsafe Insurance has been charged when the               programme, campus location and start date to be
student has not travelled to New Zealand and has not          offered to a Student. The programme of study may be
made a claim. Insurance premiums will not be refunded         selected by Massey University when the Programme
if a claim has been made or if an alternative policy is       selected by the Student is no longer offered by Massey
presented and approved by Massey University part              University or when Massey University considers another
way through a Semester. If no claim has been made,            Programme best suits the Student. Massey University
only a proportion of the insurance will be refunded as        also reserves the right to select the course to be offered
insurance cover for the travel period, time spent in New      to a Student where appropriate.
Zealand, and the return trip home needs to be retained.
Under all circumstances, no refunds will be made              Disability
following the insurance year close off, normally January      If you currently have a disability or develop a disability
preceding the enrolment year. Failure to disclose any         while studying at Massey University you should be
known medical conditions to your insurer may invalidate       aware of the associated services and costs. Information
your insurance policy. It is a condition of enrolment for     is available about alternative examination arrangements
international students that they obtain and maintain          for International students.
sufficient insurance for the duration of your enrolment.
                                                              Completing your qualification
Education (Pastoral Care of International Students)           Please note Massey University has an expected
Code of Practice 2016                                         timeframe in which you must complete your
Massey University is signatory to and bound by the            qualification. For more information please see Time to
Education (Pastoral Care of International Students) Code      Complete.
of Practice, a copy of which is available at http://www.
nzqa.govt.nz/providers-partners/education-code-of-            Grievance procedure
practice/ or, upon request from Massey. The Code sets         Massey University has a Student Grievance Procedure
out minimum requirements for signatories including in         outlined in the University Calendar.
relation to dispute resolution: http://www.nzqa.govt.nz/
providers-partners/education-code-of-practice/student-
complaints/.

BACK TO CONTENTS PAGE                                                 INTERNATIONAL STUDENT SUPPORT 23
VOCABULARY / GLOSSARY
Academic Advisor                                         Level
Your new best friend when it comes to planning           Most undergraduate degrees consist of 100, 200 and
your study. You can book (free) appointments via the     300 level courses, each level being progressively
Contact Centre or the Campus Information Services        harder. You must pass at least 45 credits at each
or MyHub.                                                level before being allowed to take courses at the
                                                         next level. Not all 100 level courses have to be taken
Co-requisite
                                                         in your first year.
Some courses require you to be enrolled in another
specific course, known as a co-requisite, at the         Major
same time. You can’t take the one without the other.     The main subject area of your degree. Most degrees
                                                         require you to complete 120 – 135 credits (8-9
Contact workshop
                                                         courses) in your major subject. It may be possible to
Students studying via distance or block mode will
                                                         fit two majors (double major) into your degree.
meet with their lecturer and other students at
an assigned date and time to complete learning           Minor
activities.                                              The same as a major but requiring less credits
                                                         (usually 60-75 credits = 4-5 courses). It can be in
Course
                                                         a subject belonging to another degree. It may be
Previously known as ‘paper’. The first three
                                                         possible to have two minors.
numbers of the course code (for example 150.214)
give the subject area. The next number gives the         Paper
level of difficulty (in this example level 2, known as   This is the old name for course.
200-level).
                                                         Pre-requisite
Credits                                                  To be eligible to take some courses (for example,
Each course has a credit value, most commonly            230.210) you must first pass specific courses known
15. Most bachelor’s programmes require you to            as pre-requisites (for example 230.110). In other
complete 360 credits (usually 24 courses).               words, you can’t do 230.210 until you have passed
                                                         230.110.
Elective course
Most programmes have core courses (compulsory)           Qualification
and elective courses where you get to choose from        Is as a programme of study, for example Bachelor of
a range of courses.                                      Science, Diploma in Arts.

24 INTERNATIONAL STUDENT SUPPORT                                                     BACK TO CONTENTS PAGE
LIFE IN NEW ZEALAND
                                            ACCOMMODATION AND TENANCY
                                                                                        Renting 101
The University is not responsible for private           A TENANT MUST NOT:
accommodation but Student Association Advocacy          • Carelessly or deliberately cause damage;
can help, offer advice and support to students living   • Use the home for any unlawful purpose;
in or wanting to live in private accommodation.         • Disturb your neighbours;
We can help you with knowing where to find              • Alter or renovate the building;
accommodation, plus what to be aware of when
                                                        • Change the locks without permission;
renting in New Zealand. Renting 101 is here for
                                                        • Unreasonably refuse entry to the landlord;
further information.
                                                        • Sublet or transfer the tenancy without landlord’s
DECIDE WHAT YOU WOULD LIKE                                agreement.
•   Price                 • Style or age                A LANDLORD MUST:
•   Size                  • Fencing
                                                        • Give 60 days’ notice of rent increase;
•   Bedrooms              • School Zoning
•   Length of tenancy                                   • Give 48 hours’ notice of an inspection;
                                                        • Give 24 hours’ notice of repair (entry);
WHAT DOES IT COST?
                                                        • Make sure locks are adequate;
• Move in costs typically include a deposit (3 or
                                                        • Do any necessary repairs;
  4 weeks), rent in advance (1 or 2 weeks) and a
  letting fee (1 week + GST).                           • Make sure property is clean and habitable at the
                                                          beginning;
• Contracts are negotiable.
                                                        • Pay the rates;
• Two types of tenancy (fixed or periodic) See
  below for further information on fixed term           • Take steps to ensure tenants aren’t disturbed by
  tenancy agreements).                                    landlords’ other tenants.

TENANT RIGHTS AND OBLIGATIONS                            SERVICE NAME AND CONTACT INFORMATION

• Pay the rent on time;                                  New Zealand Now Housing Advice

• Use the house for residential purposes;                newzealandnow.govt.nz/living-in-nz/housing/renting-a-
                                                         property
• Have no more people living at the house than the
                                                         NZ Department of Building, Housing
  maximum allowed;                                       and Tenancy Services
• Tell the landlord about repairs and damage;            Bond advice: 0800 737 666
• Repair damage caused deliberately;                     Tenancy advice: 0800 836 262
• Keep the home reasonably clean and tidy;               tenancy.govt.nz

• Rules at the end of tenancy;
• Allow the owner reasonable access;
• Pay for phone, electricity and gas.

BACK TO CONTENTS PAGE                                         INTERNATIONAL STUDENT SUPPORT 25
ACCOMMODATION AND TENANCY
Fixed Term Tenancies
Be careful! A lot of tenants end up with court cases    2 Fixed term tenancy agreement: In this situation
because of problems with their fixed term tenancy         the agreement signed states very clearly the
agreements.                                               date when the tenancy will end. For example:
                                                          “this tenancy is for a fixed term from 1st February
  In New Zealand, a signed rental / tenancy               2018 to 1st February 2019”. Be careful because
  agreement is a commitment by law and cannot             the words fixed term may not be written in the
  be broken. Please think very carefully and              agreement. The important thing is that it says
  discuss with MUSA Advocacy before you sign
                                                          when the tenancy will finish. Neither the tenant
  any fixed term rental agreement.
                                                          (you) nor the landlord can end a fixed term
                                                          tenancy agreement without giving notice.
WHAT IS A FIXED TERM TENANCY
AGREEMENT?                                              Fixed term tenancies are very common in New
                                                        Zealand, and houses are often in short supply. Lots
There are two main types of tenancy agreements for
                                                        of houses you look at may come with a fixed term
rental accommodation.
                                                        tenancy. Don’t sign a fixed term tenancy if it doesn’t
1. Indefinite or periodic agreements: The tenancy       suit you circumstances.
   agreement does NOT have an END DATE. It does
                                                        If you like the house, but you do not want to sign a
   not say when the agreement will finish. In this
                                                        fixed term tenancy agreement, then try to negotiate
   situation, the tenancy is ended by:
                                                        with the landlord (in these cases having good
   a) The tenant giving 21 days’ notice that they       references from previous landlords would help).
      are leaving (this is advising the landlord that
      you are leaving 21 days BEFORE the day you        A spoken agreement from the landlord is NOT enough.
      leave); or                                        If the landlord is ready to agree to a periodic tenancy
                                                        agreement, then make sure the current agreement is
   b) The landlord giving 90 days’ notice that the      changed to periodic or indefinite in writing.
      property must be vacated (the landlord must
      tell you the date when you must leave the         Don’t rush into a decision – lots of people sign fixed
      house at least 90 days in advance).               term contracts and regret it later.

   Think carefully, read all the small print and get advice before signing a fixed tenancy agreement.

26 INTERNATIONAL STUDENT SUPPORT                                                    BACK TO CONTENTS PAGE
BE ADVENTURE SMART

Be Sun SMART                        Outdoor Safety                        Water Safety
                                        Code                                 Code
New Zealand has one of the         1. PLAN YOUR TRIP                   1. BE PREPARED
highest rates of skin cancer          Seek local knowledge and            Learn to swim and survive and
in the world, so you should           plan the route you will take        set rules for safe play in the
monitor UV exposure closely.          and the amount of time you          water.
UV exposure is greatest               can reasonably expect it to
                                                                          Always use safe and correct
between 10am and 4pm and              take.
                                                                          equipment. Know the weather
in the months of September to
                                   2. TELL SOMEONE                        and water conditions before you
April – so try to minimize skin
                                      Tell someone your plans             get in.
exposure during these times.
                                      and leave a date for when to
1. Always use SPF30+                  raise the alarm if you haven’t   2. WATCH OUT FOR YOURSELF
   sunscreen. Apply at least          returned.                           AND OTHERS
   20 minutes before you                                                  Always pay close attention to
   go outdoors and reapply         3. BE AWARE OF THE WEATHER             children you are supervising in
   regularly.                         New Zealand’s weather can           or near water. Swim with others
2. Wear a wide brim hat or            be highly unpredictable.            and in areas where lifeguards
   cap with flaps.                    Check the forecast and              are present.
                                      expect weather changes.
3. Wear close fitting, wrap                                            3. BE AWARE OF THE DANGERS
   around style sunglasses         4. KNOW YOUR LIMITS                    Enter shallow and unknown
   that have a sun protection         Challenge yourself within           water feet first and obey all
   rating.
                                      your physical limits and            safety signs and warning flags.
4. Move into the shade of an          experience.                         Do not enter the water after
   umbrella or leafy tree.                                                drinking alcohol.
                                   5. TAKE SUFFICIENT SUPPLIES
5. Plan your activities later in
                                      Make sure you have enough
   the day when the sun’s UV                                           4. KNOW YOUR LIMITS
                                      food, equipment, clothing and
   levels aren’t that high.                                               Challenge yourself within your
                                      emergency rations for the
6. Wear a long sleeve shirt.                                              physical limits and experience.
                                      worst-case scenario. Take
   Fabrics with darker colours                                            Learn safe ways of rescuing
                                      an appropriate means of
   or a tighter weave will give                                           others without putting yourself
                                      communication.
   you better protection.                                                 in danger.

        adventuresmart.org.nz + sunsmart.org.nz
BACK TO CONTENTS PAGE                                          INTERNATIONAL STUDENT SUPPORT 27
                                                                                             27
ALCOHOL
Alcohol Fact Sheet
                                                        IF YOU BREAK THE LAW
   THE SALE AND SUPPLY                                  • The rules are strict and there are stiff
   OF ALCOHOL ACT 2012                                     penalties for breaking the law for both you
   The government and the police are concerned             and the person who supplies you with the
   about the effects of alcohol on the public –            alcohol.
   and on young people in particular. The Sale
                                                        • If you are under 18 and buy alcohol, or are
   and Supply of Alcohol Act 2012 controls the
                                                           illegally in a licensed premise, you could
   sale and supply of alcohol on or from licensed
                                                           have to pay a NZ$200 infringement fee, which
   premises like pubs, bars, restaurants,
                                                           is like a traffic ticket. If the police charge you
   supermarkets and bottle-stores. It contains
                                                           and you go to court, you can be fined up to
   some new rules you need to know about.
                                                           NZ$2,000.
                                                        • If you are found in possession of, or drinking
18 OR OVER                                                 alcohol in a public place (without a parent
If you are 18 or over, you can buy alcohol and enter       or legal guardian), you could be charged
licensed premises in New Zealand as long as you            a NZ$200 infringement fee or fined up to
can show photo ID as proof of your age. Acceptable         NZ$300.
forms of ID are a NZ or overseas passport, a NZ         • If someone buys alcohol for you, they could
photo driver’s licence or a HANZ 18+ card.                 be fined up to NZ$2,000.
                                                        • If a bar manager or licensee sells or supplies
UNDER 18
                                                           alcohol to you, they could be fined up to
If you are under 18 you cannot legally buy or be           NZ$10,000 or have their licence suspended or
supplied with alcohol, with two exceptions:                both.
• If it is bought for you by your parent or legal
  guardian (parent or legal guardian does NOT
  include any other family members like aunts,
  uncles, older brothers or sisters, older boyfriends
  or girlfriends, older husbands or wives, coaches
  or anyone else acting temporarily in the place of
  a parent).
• If it is supplied to you at a private function
   like a wedding.

28 INTERNATIONAL STUDENT SUPPORT                                                   BACK TO CONTENTS PAGE
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