It All Starts With a Puppy ...and You - Puppy Matriculation Packet The Canine Companions for Independence - Canine Companions for ...
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The Canine Companions for Independence®
Puppy Matriculation Packet
It All Starts With a Puppy
...and You.
1 Canine Companions Matriculation Packet
Matriculation and Turn-in Guide - February 16, 2018
At Canine Companions for Independence®, our pups have a very special destiny—to assist a person with a disability in
leading a more fulfilling and independent life. We know that raising a puppy and then turning in the puppy is a difficult
and emotional experience.
Thank you for all of your time and dedication to raising a puppy.
We have assembled the Puppy Raiser Matriculation Packet specifically with you, the puppy raiser, in mind. In the
following pages, you will find the necessary information in chronological order to successfully turn in the puppy and enjoy
a pleasant visit to the Canine Companions for Independence Northwest Training Center (also known as the Jean and
Charles Schulz Campus).
Table of Contents
Important Dates . . . . . . . . . . . . . . . . . . . 3 Traveling With the Puppy . . . . . . . . . . . . . . 9
Shipping Guidelines . . . . . . . . . . . . . . . . . 4 Car Rentals* . . . . . . . . . . . . . . . . . . . . . . 9
Dogs in Heat . . . . . . . . . . . . . . . . . . . . . 4 Lodging* . . . . . . . . . . . . . . . . . . . . . . . 10
Calendar of Events. . . . . . . . . . . . . . . . . . 5 Forms to Return to Puppy Program . . . . . . . . . 11
Turn-in Pictures . . . . . . . . . . . . . . . . . . . . 5 Veterinary Records. . . . . . . . . . . . . . . . . . 12
Address for Puppy Photos . . . . . . . . . . . . . . . 5 Turn-in Questionnaire . . . . . . . . . . . . . . . . 13
Driving Directions to Puppy Photos. . . . . . . . . . 5 If the Canine Companions Puppy is Released . . . 17
Puppy Photo Protocol. . . . . . . . . . . . . . . . . . 6 Released Dog Application. . . . . . . . . . . . . . 18
National Graduation Day . . . . . . . . . . . . . . . 6
Address of Graduation Ceremony. . . . . . . . . . . 7
Driving Directions to Graduation Ceremony . . . . . 7
The Ceremony. . . . . . . . . . . . . . . . . . . . . . 7
Turn-in . . . . . . . . . . . . . . . . . . . . . . . . . 8
Location and Directions to Turn-in . . . . . . . . . . 8
Play Yards . . . . . . . . . . . . . . . . . . . . . . . . 8
One on One Time. . . . . . . . . . . . . . . . . . . . 8
Dinner Meal. . . . . . . . . . . . . . . . . . . . . . . . 8
Capes and ID Tags. . . . . . . . . . . . . . . . . . . . 8
Turn-in . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2 Canine Companions Matriculation Packet
Important Dates
The following is a convenient checklist, calendar of events and to-do list to help with the puppy turn-in experience.
2/2/2018 Matriculation slideshow photos due; two photos per matriculating dog.
2/2/2018 RSVP online at www.cci.org/nwrpuppyrsvp.
2/2/2018 Veterinary records, turn-in questionnaire and final monthly progress report due.
2/2/2018 Shipping information due to the Canine Companions Veterinary Clinic, (707) 577-1745 (If
applicable). Shipped puppies must arrive on a flight at San Francisco International Airport on Monday, 2/12/2018
or Wednesday, 2/14/2018.
2/2/2018 Begin feeding Eukanuba Adult Large Breed Formula, if not already doing so.
If shipping the puppy, make an appointment with your veterinarian for a Travel Health Certificate within 10 days of
flight.
Northwest Puppy Program Program Department Fax: (707) 577-1712
Canine Companions for Independence Vet Clinic Fax: (707) 577-1836
2965 Dutton Ave. Email: nwrpuppy@cci.org
Santa Rosa, CA 95407 Slideshow Photo Email: nwslides@cci.org
RSVP: www.cci.org/nwrpuppyrsvp
3 Canine Companions Matriculation Packet
Raise a Puppy,
Change a Life.
Shipping Guidelines
If you are unable to attend the graduation ceremony or you have decided that you would like to ship the puppy, please
complete the following steps:
• Call the airlines and make flight arrangements. The puppy needs to arrive at San Francisco International Airport
on Monday, 2/12/2018 or Wednesday, 2/14/2018. Our vet clinic must have shipping information no later than
2/2/2018. Contact them at (707) 577-1745. Please include flight departure time, arrival time, airline carrier and
flight number. Be sure the consignee is PET EXPRESS for Canine Companions for Independence.
• The Canine Companions puppy must be in an airline-approved crate that meets their specific requirements.
Check with your airline for correct crate size, water dish and food requirements.
• Label crate with your return address and Canine Companions’ address: Canine Companions for Independence,
2965 Dutton Avenue, Santa Rosa, CA 95407 and phone number: (707) 577-1745.
• You must have the puppy examined by, and obtain a health certificate (usually a duplicate) from your veterinarian.
Schedule an appointment within 10 days of shipping, as travel health certificates are only valid for 10 days.
• On the morning of the puppy’s flight, the puppy should not be given a morning meal and only a limited amount of
water to drink. The puppy should be toileted just prior to crating when you arrive at the airport.
• The turn-In paperwork must be sent and received by 2/2/2018 prior to shipping the Canine Companions puppy.
DO NOT ATTACH THE TURN-IN PAPERS TO THE SHIPPING CRATE.
• If you have questions regarding shipping arrangements or need help, please call (707) 577-1745.
Dogs in Heat
If the puppy you are raising is in heat or comes into heat at any time during the week of graduation, please contact the
vet clinic at (707) 577-1745 asap (Monday through Friday, 8:00 am-5:00 pm) so we can get the puppy settled into the
kennels. If she comes into heat on Friday, contact the Puppy Program Department during check-in or directly with the
veterinary clinic.
4 Canine Companions Matriculation Packet
Unfortunately dogs in heat cannot attend the graduation activities or events, but we will bring the puppy out of the
kennel for a turn-in photo. If you will be attending photos, please be sure to let us know if you would like a photo with the
puppy. We understand that it is a disappointment that the puppy will not be able to attend Friday’s events or graduation,
but we encourage you to participate so that your puppy raising efforts can be honored. You will need to arrive at photos
no later than 10:15 am.
Calendar of Events
Status Date and Time Event or Activity Location
February 16, 2018 North Training Room, Schulz
Puppy Pictures and Equipment Exchange
9:00 to 11:00 am Campus
February 16, 2018 South Training Room,
Puppy Raiser Appreciation Luncheon
11:00 am to 1:00 pm Schulz Campus
February 16, 2018
Canine Companions for Independence Bobby’s Place,
Anytime between 11:00
Campus Tour Schulz Campus
am and 1:00 pm
February 16, 2018 Luther Burbank Center
Graduation Ceremony
1:45 to 3:45 pm for the Arts
February 16, 2018 Check-in at South Training
Puppy Turn-in
3:45 to 4:45 pm Room, Schulz Campus
February 16, 2018 Kennel Open for Viewing/Self Guided Check-in at South Training
3:45 to 4:45 pm Tour Room, Schulz Campus
First Professional Training Report Sent to
March 28, 2018 n/a
Puppy Raisers
Turn-in Pictures
Puppy photos are an informal time, where you will have the opportunity to meet other puppy raisers and dress the
puppy for graduation. Puppy photos take place at the Canine Companions Northwest Training Center, which is located
just a few miles south of downtown Santa Rosa, California.
Address for Puppy Photos
Canine Companions for Independence
Jean and Charles Schulz Campus
North Training Room
2965 Dutton Avenue
Santa Rosa, CA 95407
Driving Directions to Puppy Photos
From downtown Santa Rosa, California.
• Take Highway 101 heading south from downtown Santa Rosa.
• Take the Hearn Ave. exit.
5 Canine Companions Matriculation Packet
• At the end of the ramp, turn left at the stop sign and continue along the frontage road (past several auto
dealerships). The road curves to the right and goes over a set of railroad tracks.
• At the first stop sign (G & C Auto Body Shop is on the corner), turn right onto Dutton Ave.
• Canine Companions is on the left hand side near the end of the street.
• Parking is available in the front or rear parking lots and on the street in front of the campus. Photo check-in is
under the covered overhang outside the training buildings in the center of campus.
Puppy Photo Protocol
To prepare for the puppy’s photo, the following is an outline regarding what to expect at the photo shoot. Puppy
pictures run from 9:00 to 11:00 am.
Please do not take the dog out to the play yard before photos as the mud and dirt tracked in gets ground into the
photographer’s backdrop and drop cloth. Additionally, it spoils the photos for all those that come after you in the photo
schedule.
• Check-in upon arrival.
• Please bring the puppy’s cape(s), ID tag, collar and Gentle Leader. You
will be instructed to turn in the cape and Canine Companions ID tag,
and then remove any additional dog tags, which you may keep.
• You will be given a matriculation cape, a blue leash and a collar. Please
dress the puppy for photos. If you are using a Gentle Leader or prong
collar and prefer to keep this on, please do so.
• Photos are taken on a first come, first served basis. Be prepared to
stand in line as you wait your turn.
• You will be called when the photographer is ready for you, be prepared.
• Unfortunately dogs in heat cannot attend the graduation activities or
events, but we will bring the puppy out of the kennel for a turn-in photo.
If you will be attending photos, please be sure to let us know if you
would like a photo with the puppy.
• Photos are exclusively for the matriculating puppies and their puppy
raising family. No group, breeder or litter mate sittings will be allowed.
(Exceptions are made for puppies raised in correctional facilities.)
You must arrive by 10:15 am. in order to check in and get in line for your photo sitting. We cannot guarantee a sitting for
those who arrive after 10:15 am. Thank you!
National Graduation Day
Puppy raisers across the United States embark on a journey with a Canine Companions puppy that lasts approximately
a year and a half. It begins with a commitment to raise a cute little fuzz ball in hopes of it becoming a Canine Companions
assistance dog and ends with the trip to a Canine Companions training center for turn-in and acknowledgment at the
graduation ceremony. The following information is provided to help make the journey’s end a little easier.
6 Canine Companions Matriculation Packet
Address of Graduation Ceremony
Luther Burbank Center for the Arts
50 Mark West Springs Road
River Rd. Mark West Springs Rd.
Santa Rosa, CA 95403
Driving Directions to Graduation Ceremony
From Canine Companions Jean and Charles Schulz Campus.
• Take a right out of Canine Companions’ parking lot and
head South on Dutton Ave.
• At the first stop sign, turn left onto Bellevue Ave.
• Continue on Bellevue Ave., which becomes Corby Ave. Guerneville Rd.
• Continue onto Corby Ave.
West College Ave.
• Turn right onto Hearn Ave. Downtown
Santa Rosa
• Turn right onto Santa Rosa Ave.
• Turn right to merge onto US-101 North
• Continue on US-101 North through Santa Rosa
• Take the River Road exit
Stony Point Rd.
• Turn right onto Mark West Springs Road Hearn Ave.
• Turn right into the Luther Burbank Center for the Arts
main entrance
Dutton
The Ceremony Bellevue Ave
The graduation ceremony will begin at 1:45 pm and will last approximately two hours. Below is an outline to provide
you with information regarding what to expect at the graduation ceremony.
• Please arrive at the graduation site at approximately
1:30 pm. Sit near an aisle so you can easily make
your way to the side of the auditorium and be
prepared to go on stage.
• The presenting staff will ask the matriculating class
to line up alphabetically by puppy (refer to the
graduation ceremony’s program for order) and
prepare to come on stage.
• As the presenting staff instructs, each puppy
raiser(s) should proceed to center stage to receive
their medallion. After receiving the medallion, exit
the stage by the stairs at the opposite side of the
stage.
• Now that your part is done, sit back and enjoy the
rest of the ceremony.
7 Canine Companions Matriculation Packet
Turn-in
Location and Directions to Turn-in
Puppy turn-in will be held at the Jean and Charles Schulz Campus from 3:45 to 4:45 pm after the graduation ceremony.
It will take place in the South Training Room at the rear of the campus. For directions and map, please refer to the section,
“Driving Directions to Puppy Photos.”
Play Yards
The large play yard (Gittinger Park) will be open the morning of graduation for playtime with other puppies after
your puppy turn-in photo is taken. Please note, Gittinger Park will not be open in the afternoon following the graduation
ceremony. The play yards behind the training buildings (accessed through the building) will also be closed in the
afternoon.
One on One Time
The training staff will be providing blankets on the patio and grass (weather dependent) or inside the building for you
to spend some time with your puppy before saying goodbye. There will be training staff available to answer any questions
you may have about the turn-in process or professional training.
Dinner Meal
Please remember to feed the puppy prior to turn-in. The pups will NOT be fed in the kennels that night (Please bring
your own water and bowl-to avoid spreading communicable diseases). Please do not feed your puppy right before or
after using the play yard as this can be dangerous to the puppy.
Capes and ID Tags
Canine Companions for Independence ID tags, logo capes, logo vests and other Canine Companions training
equipment must be returned on turn-in day.
8 Canine Companions Matriculation Packet
Turn-in
When you have said your good-byes and are ready, you can make your way to
the South Training Room where you will be welcomed by program staff. A staff
member will then take the puppy to meet his or her new roommate and get settled
in. At this time you are welcome to tour our kennels before leaving campus.
Traveling With the Puppy
Some, but not all airlines will allow a Canine Companions puppy to accompany
you (a passenger) in the cabin. If an airline’s policy does not allow the puppy to fly
in the cabin, it will need to fly as cargo in an airline-approved crate. An additional
fee is generally required and they will require you to purchase a crate if you do
not have one with you. It is important to note that all animals (including Canine
Companions puppies) must have a travel health certificate issued within 10 days of
the flight in order to fly in the cabin or as cargo. We highly recommend that you
review the airlines policies before booking your flight.
The following are provided as helpful tips when making your travel arrangements.
• Make your reservations sooner rather than later.
• Speak to an agent about the airlines policies regarding a dog flying in the cabin.
• If they do allow, inquire about exit row seating or extended legroom to allow for more space.
• If they do not allow, make reservations for the dog to travel as excess baggage and inquire about crate size
requirements.
• Make a veterinary appointment within 10 days of flight and request a health certificate for travel.
• On travel day, feed the puppy at least two to three hours before the flight and offer plenty of toileting
opportunities.
• Bring wipes or towels to clean up the dog in the event of an accident inside of the crate.
• Bring food in a Ziploc bag so that you can feed the dog if needed when you arrive.
Car Rentals*
Name Reservations Hand Control Rentals
Enterprise 1-800-261-7331 48-Hour Advance Reservation
Hertz 1-800-654-3131 48-Hour Advance Reservation
Avis 1-800-230-4898 48-Hour Advance Reservation
Budget 1-800-527-0700 1-Week Advance Reservation
*Please note that the hotel and car rental information provided does not reflect a recommendation by Canine
Companions. We suggest that you research to determine what best suites your needs.
9 Canine Companions Matriculation PacketLodging*
Local area motels and hotels near the Jean and Charles Schulz Campus.
Name Address City Phone
Sandman Motel 3421 Cleveland Ave. Santa Rosa (707) 293-2100
Hyatt 170 Railroad Santa Rosa (707) 284-1234
Budget Inn 6298 Redwood Drive Rohnert Park (707) 584-4448
Comfort Inn 2632 Cleveland Avenue Santa Rosa (707) 542-5544
Courtyard by Marriott 175 Railroad Santa Rosa (707) 573-9000
Extended Stay America 2600 Corby Avenue Santa Rosa (707) 546-4808
Flamingo Resort Hotel 2777 4th Street Santa Rosa (707) 545-8530
Holiday Inn Express 870 Hopper Ave Santa Rosa (707) 545-9000
Motel 6 – North 3145 Cleveland Avenue Santa Rosa (707) 525-9010
Travel Lodge 1815 Santa Rosa Ave Santa Rosa (707) 542-3472
Best Western Inns 1500 Santa Rosa Ave Santa Rosa (707) 546-4031
*Please note that the hotel and car rental information provided does not reflect a recommendation by Canine
Companions. We suggest that you research to determine what best suites your needs.
10 Canine Companions Matriculation PacketForms to Return
Thank you so much for the love, care and dedication you’ve shown your puppy for the last year and a half. We look
forward to celebrating all you and your puppy have accomplished at matriculation.
11 Canine Companions Matriculation PacketVeterinary Records
Puppy’s Name:
We are in the process of reviewing the medical records for the next matriculating class of Canine Companions puppies.
To prevent duplication of vaccinations and other services, we would appreciate your attention in forwarding the following
documents to our clinic as soon as possible:
• Copy of neuter and spay certificate If applicable
• Copy of rabies certificate REQUIRED
• Copy of all vaccine records
If your puppy in training is due for vaccines on or close to the turn-in date (within a month or so), please have
them taken care of prior to turn-in and fax that information to the Canine Companions vet clinic.
• Copy of any other medical records
• Other:
*Please do not plan to bring your veterinary records to turn-in as that does not allow us adequate time to update our records.
Please check the appropriate boxes below (you must return this document even if your puppy in training received all
medical care at the Canine Companions vet clinic):
Vaccinations were performed at the Canine Companions vet clinic
Vaccines were provided at:
Clinic Name
Phone Number
My dog has been spayed or neutered at:
Clinic Name
Phone Number
My dog has not been spayed or neutered.
Please email, mail or fax these records to:
Canine Companions for Independence
Veterinary Clinic
2965 Dutton Ave.
Santa Rosa, CA 95407
Veterinary Clinic Phone: (707) 577-1745
Veterinary Clinic Fax: (707) 577-1836
Email records to: NWrecords@cci.org
Thank you for your prompt response.
12 Canine Companions Matriculation PacketTurn-in Questionnaire
Please submit all forms on the following pages to the Puppy Program
Department no later than: 2/2/2018
Please email, mail or fax these records.
CANINE COMPANIONS FOR INDEPENDENCE
PUPPY RAISING PROGRAM ~ TURN-IN QUESTIONNAIRE
Date: ______________________
Puppy Name: ______________________ Puppy Raiser(s): _________________________________
We would appreciate information about the puppy that you raised. It will be valuable to the kennel staff and CCI instructors
who will be interacting with him or her. You are the best source of information on the puppy’s training, past experiences, and
temperament.
Please complete the following questions and provide any additional information you think would be helpful for the puppy’s
transition into advanced training.
NOTE: All CCI puppies should be eating Eukanuba Large Breed Adult formula as per CCI guidelines. If the puppy you raised is
NOT currently on this diet, please begin transitioning to this diet ASAP in order to help the puppy acclimate to kennel life
easier. Any transitions to a new diet should take about a week to accomplish and this is best done while in the puppy home.
List history of illness, accident, or recurring problem:
Describe any history of toileting challenges or issues:
Health Information
Name of veterinary facility used :
Address Phone
For intact female :
Please list ALL heat cycle dates
Please circle one: Spay, Neuter date or N/A :
Type of heartworm medication :
Date of last medication
& due date for next dose
Type of Flea & Tick control :
Date of last medication
& due date for next dose
13 Canine Companions Matriculation PacketName(s) puppy responds to other than his/her name:
Toy & Fetch
What is the puppy’s favorite toy or type of toy?
Does the puppy play fetch? Yes: No:
The following can be used in lieu of your last monthly report:
Behavior - Is the puppy… YES NO
Quiet when crated with people nearby
Quiet when crated without people nearby
Sleeping in a crate at night
Urinating and Defecating on leash on command
Interacting gently with children
Calmly allowing grooming and bathing
Calmly allowing nail trimming
Calmly accepting of hands-on restraint and cradling
Accepting of gentle leader when on leash
Maintaining eye contact with handler
Chew Inappropriately
Steal food or garbage
Bark protectively or territorially
Growl at _______________________
Have overly shy reactions
Demonstrate overly excitable greetings
Protect food or toys
Mouth/snap/bite
Have travel sickness
Have excessive energy
Establish territory by urinary marking
Sexually mount another dog
Dig
Fence fight/bark with neighboring dog
Other__________________________________
Please describe any behavioral problems or difficulties you have experienced with this puppy that
will help the training and kennel staff understand him/her better:
14 Canine Companions Matriculation PacketIntroduced
Introduced
Practicing
Practicing
Command Command
Not
Not
NAME HERE
HURRY BED
KENNEL SPEAK
WAIT STAND
RELEASE ROLL
LET’S GO BACK
QUIET HEEL
DON’T SIDE
DRESS UP
SIT JUMP
DOWN VISIT
STAY LAP
CAR SHAKE
OFF DROP
UNDER
Please describe any concerns or problems you have had introducing any command to the puppy:
15 Canine Companions Matriculation PacketTemperament
Does the puppy demonstrate… Never Rarely Frequently Always
Willingness to work
Confidence
Calmness
Attentiveness
Adaptability
Distractibility
Fearfulness
Anxiety
Aggression
High prey drive
Describe any dislikes, fears, or anxieties exhibited by the puppy, including the frequency and severity of
reaction:
Use the following space to share any additional information about the puppy with our staff:
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