L&D VISION 2021 Trends to watch-out for in Learning and Development - eBook - Infopro Learning
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www.infoprolearning.com L&D VISION 2021 Trends to watch-out for in Learning and Development eBook
Table of Contents
03 The Impact of Covid19 on the Current Learning Landscape
05 L&D Trends to Watch for in 2021
06 Creating a Culture of Change
07 L&D Becoming Key Players in Strategy Development
08 Shifting Training Delivery Methods
10 Continued focus on of Employee Up-skilling
12 Summary
13 References
02 L&D Vision 2021 INFOPRO LEARNINGThe Impact of Covid19
on the Current Learning Landscape
To better understand the learning trends, we expect to see in 2021,we must first explain the impact Covid19 had on businesses in 2020.
Developing New Business Models Technology was at the Forefront of
Overnight Shifting L&D Strategies
It is no secret that the spread of Covid19 significantly Home is now the new office for 42% of the current
impacted businesses in every industry. As new restrictions workforce in the United States alone. This is nearly
and safety protocols went into place, businesses quickly double the number of employees working in offices and
had to adapt to survive the turbulent economic climate. other external locations.(1) L&D has had to quickly adapt
Companies had to realign their business strategies with to this shift and find new ways to engage the expanding
harsh market realities. They had to adjust their budgets remote workforce. Technology quickly became a key
and undergo digital transformations at accelerated rates. business enabler and gained more prominence.
03 L&D Vision 2021 INFOPRO LEARNINGBusinesses Looking to L&D for Answers Developing New Skill Sets
Business leaders had to find new ways to engage Employees at all levels had to learn entirely new skill sets
employees in their new remote roles. They had to redefine this year. Many employees had to learn new jobs
both their business and L&D strategies. Learning and altogether. Others had to learn how to use new tools and
development became an essential business asset this year, technology to work remotely. Global teams also
as many employees needed rapid reskilling. Job functions expanded, creating new challenges for modern leaders.
changed to meet the needs of the current market, and the They had to learn how to communicate and manage
fastest way to restore workplace performance was to teach distributed remote teams effectively.
employees new skills. Business leaders turned to L&D
professionals to find the most effective strategies, tools,
and technology to engage learners.
04 L&D Vision 2021 INFOPRO LEARNINGL&D Training Trends
to Watch for in 2021
During this last year organizations
focused on rapidly adapting to
accelerated rates of change and
disruption. Moving forward into 2021
Creating a Culture of L&D Becoming Key Players
we will see businesses shift their
Change in Strategy Development
attention to developing long term
strategies that drive business growth.
There are 4 L&D trends we expect to
see in the coming year.
Shifting Training Delivery Continued focus on of
Methods Employee Up-skilling
05 L&D Vision 2021 INFOPRO LEARNINGCreating a Culture of Change
Increased Focus on Agility and Preparedness
The aftermath of 2020 has led many business leaders to think
about ways they can improve business agility. Most
companies struggled to quickly adapt this last year. They
began to partner with L&D to find solutions. More than a
quarter of businesses had no preparedness plans or strategies
before Covid19. That number has now shrunk down to 4%.(2)
Now C level executives are partnering with L&D professionals
to improve organizational agility. They are putting new
practices in place. They regularly work with L&D to plan, test,
and update their current learning strategies and determine
plans for the future.
06 L&D Vision 2021 INFOPRO LEARNINGL&D: The New Key Players in Strategy Development
More accountability, More decision-making capability
L&D Professionals are becoming key
players in the development of business
strategies. As business models shift the
need for reskilling grows. The future of Identifying suitable
Mapping out learning Testing out new training
work requires employees at all levels to training methods
journeys technology
develop new skills to meet the needs of
the modern workplace. Learning and
development professionals are helping
organizations
Improving employee Measure skills gaps
experiences
07 L&D Vision 2021 INFOPRO LEARNINGShifting Training Delivery Methods
Newer strategies will drive Training and Delivery
Changes in Learning Design and Development
A Mobile First Approach to L&D Immersive Technologies
Mobile learning first started to grow in popularity a few years ago The utilization of training methods such as augmented reality,
and it has continued to steadily increase overtime. However, this virtual reality and now mixed reality is expected to grow. Now that
growth has accelerated exponentially in 2020. With the current many are working remotely, immersive technology is a learning
restrictions and the expansion of the global workforce providing solution will allow them to work through complex scenarios
mobile training programs gives today’s employees the flexibility without risk.
and access to they need for success in the modern work
environment. We expect to see many organizations adopt a
mobile first approach for their eLearning programs.
08 L&D Vision 2021 INFOPRO LEARNINGPopular Training Delivery Methods
More traditional training methods such as instructor led training sessions are no longer suitable for the current learning landscape. We can expect to
see 3 different types of training delivery methods grow in popularity this year.
Virtual Training
Microlearning
Even after restrictions begin to lift many organizations plan to have
This instructional design method is ideal for modern learners.
large portions of their current workforce continue to work from home
This format breaks down training content into small bite sized
at least part of the time. When restrictions first began many
segments. This gives learners the added flexibility of completing
companies converted their former training programs into virtual forms
courses when they have the time as each interactive module can
of training such as virtual instructor led training, virtual mentorship
be completed in minutes. This form of content can also be used
programs and webinars. These forms of training are expected to grow
to deliver a more personalized learning experience. Participants
in popularity due to their flexible and interactive nature.
can select and choose the courses that are the most relevant to
their learning journey. Micro learning modules can be developed
and updated more easily than other formats which is useful for
businesses in industries that are still rapidly evolving.
Video based Learning
Video-based training is one of the most engaging training formats.
Today video-based learning content often includes interactive elements
that keep learners engaged. It can also be accessed and completed at
any time which provides even more flexibility for modern learners.
09 L&D Vision 2021 INFOPRO LEARNINGContinued focus on of Employee Up-skilling
Training will cater to High Demand for skilled workforce
Skills that are High in Demand
Organizations in nearly every industry are undergoing major changes to stay relevant during the disruption. As business models change so do the skills
employees need to stay productive and deliver business results. Although, the exact skills employees need to learn is highly dependent on the specific
industry and company there are a few key skills that have been growing in demand.
Soft Skills Technical Skills Data Literacy
Advanced soft skills such as There has been a new surge of Many employees have just shifted
communication in a global context, business purchases in technology into online roles some of which will
practicing empathy and online and software to keep up with the be permanent. This has increased the
leadership development are just a few current business situation. risk of potential data breaches and
that have been increasing in demand. Employees need to learn how to use cyber threats. Data literacy programs
these new tools and systems greatly help reduce these risks.
effectively for adoption to occur.
10 L&D Vision 2021 INFOPRO LEARNING6 Steps for Effective Reskilling
Identify Skills Gaps Build Skills Create Personalized Learning Journeys
Determine what new skills Develop learning journeys that teach Developing and implementing custom
employees need to learn to drive employees the skills they need for learning journeys to help close skills
business growth. your new business model. gaps will help employees quickly learn
the skills they need in an effective and
engaging way.
Plan Test Repeat Act Fast Protect Learning Budgets
Put a strategic process in place to One of the most important parts of Learning and development has become
continuously try new strategies and this process is to act quickly. a critical component in developing
adjust. successful business strategies.
11 L&D Vision 2021 INFOPRO LEARNINGSummary
It is safe to say that L&D and the way we work will never be the same. The pandemic has exponentially accelerated change. We are now living in
the future of work and have made changes we were not expecting to see for the next several years.
The theme of 2020 was to adapt and survive the disruption. As we move forward into 2021 business leaders will be focusing on creating long
term strategies and becoming more agile as to prepare for more future changes.
2021 L&D Trends to Look Out For
Increased Focus on L&D Professionals Become The Need for Employee Versatile Training Delivery
Agility and Preparedness Key Players in Strategy Reskilling Grows Methods Take Off in 2021
Development
12 L&D Vision 2021 INFOPRO LEARNINGReferences
Stanford research provides a snapshot of a
1 new working-from-home economy
2 Global Human Capital Trends
13 L&D Vision 2021 INFOPRO LEARNINGAbout
Infopro Learning
Infopro Learning, a leading provider in corporate training and human capital transformation,
helps organizations create an exceptional employee and customer experience through
custom learning solutions. For more than 25 years, the company has designed and
implemented engaging learning experiences that attract, develop and retain talent across the
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