Fall 2020 and Spring 2021 American Standard and Mitsubishi Training Schedule
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Fall 2020 and Spring 2021
American Standard and Mitsubishi
Training Schedule
Fall 2020/ Spring 2021 Ferguson HVAC Training Schedule
American Standard Dealer Program Technical Classes Page
Variable Speed AC/HP Certification with Service and Diagnostics – 8hr 2
American Standard Zoning - 4hr 3
Gas Furnace – American Standard Product line - 4hr 4
CFC Review and Test - 4hr 5
Heat Pump Fundamentals – 8hr 6
Air Handler – American Standard Product Line - 4hr 7
Basic Electrical for HVAC 101 - 8hr 8
American Standard Dealer Program Business Classes for Fall 2020
No Pressure Selling – Profitable Service Agreement 9-10
No Pressure Selling – Sales Skills for CSR’s 11
No Pressure Selling - ASSET 12-13
Mitsubishi Technical Training
Mitsubishi Schedule and Registration Information 14-15
Class location information 16
1
Fall 2020/ Spring 2021 Ferguson HVAC Technical Training Schedule (continued)
Variable Speed AC/HP Certification with Diagnostics - $75.00 8hr
This class is designed to help you understand how to properly design, apply and install the Variable
Speed system. To help the salesman with understanding that up grading to zoning may be require on
systems larger than 3 ton.
This class is required for anyone who is involved selling, installing and servicing this system. This
includes Salesman, Installers, Maintenance techs, Service techs
In this course, we will cover the following topics:
• Variable Speed Introduction
• Application
• Safety
• Installation
• Controls
• Configuration
• Commissioning
• Sequence of Operation
• Protection Algorithms
• Troubleshooting
• Software Upgrade
• Expectations
• Post Course Knowledge Check
This class is eligible for 8 hours of NATE Continuing Education Credits
This class is included in the American Standard Dealer Program
Location Dates Class Times Instructor
Richmond September 22, 2020 8:00 am -5:00 pm Paul Hale Sr.
Chesapeake October 20, 2020 8:00 am -5:00 pm Paul Hale Sr.
Chesapeake October 22, 2020 8:00 am -5:00 pm Paul Hale Sr.
Christiansburg November 10, 2020 8:00 am -5:00 pm Paul Hale Sr.
Charlottesville November 12, 2020 8:00 am -5:00 pm Paul Hale Sr.
2
Fall 2020/ Spring 2021 Ferguson HVAC Technical Training Schedule (continued)
American Standard Zoning - $75.00 4hr
Come and experience the American Standard Zoning system. During this class, the participants will be
building a live Zoning system with a TAM9 air handler, 1050 controller, 940, controller, zone panel and
relay panel. Students will wire, start up, program and trouble shoot the system.
Class Participants to include:
Installers, Service Tech, Maintenance tech Comfort Specialist
After completing this course, participants will be able to:
• Install AZON1050 and program
• Install AZON940 /AZON1040 and address the control
• Install ZSENS930 wireless sensor and connect to the 1050
• Install AccuLink Zone control
• Install Relay Panel
• Install a 2-wire sensor
• Properly wire components
• How to use the COM lights to trouble shoot common startup problems
• How to control humidifier, dehumidifier, fresh air systems
• Understand why we don’t use bypass dampers
• Understand your max number of zone dampers base on your equipment selection.
This class is eligible for 4 hours of NATE Continuing Education Credits
This class is included in the American Standard Dealer Program
Location Dates Class Times Instructor
Richmond September 23, 2020 8:00 am -12:00 pm Paul Hale Sr.
Chesapeake October 21, 2020 8:00 am -12:00 pm Paul Hale Sr.
Christiansburg November 11, 2020 8:00 am -12:00 pm Paul Hale Sr.
Charlottesville November 13, 2020 8:00 am -12:00 pm Paul Hale Sr.
3
Fall 2020/ Spring 2021 Ferguson HVAC Technical Training Schedule (continued)
Gas Furnace – American Standard product line - $75.00 4hr
This class will cover the 80 & 90 percent furnace line up from American Standard and Ameristar
Class participants should have base knowledge of gas furnaces. The content is designed for Jr. service
techs with less than 5 years of experience, Installers with less than 5 years’ experience and a refresher
course veteran techs and installers. Includes handouts.
Course to cover:
• S8B1
• SX81/SX82
• S9B1
• S9V2
• S9X1/ S9X2
• Air flow adjustment by temperature rise and by static pressure
• Gas valve adjustment both single and 2 stage
• LP kit installation and Gas valve adjustment
• Control wiring / Accessory wiring
• Trouble Shooting Constant torque and ECM motors
• Service and Testing
This class is eligible for 4 hours of NATE Continuing Education Credits
This class is included in the American Standard Dealer Program
Location Dates Class Times Instructor
Richmond September 24, 2020 8:00 am -12:00 pm Jay Harrison
Charlottesville October 13, 2020 8:00 am -12:00 pm Jay Harrison
Chesapeake October 23, 2020 8:00 am -12:00 pm Jay Harrison
Lynchburg October 30, 2020 8:00 am -12:00 pm Jay Harrison
Christiansburg November 3, 2020 8:00 am -12:00 pm Jay Harrison
Chesapeake November 20, 2020 8:00 am -12:00 pm Jay Harrison
4
Fall 2020/ Spring 2021 Ferguson HVAC Technical Training Schedule (continued)
CFC Review and Testing - $150.00 4hr
This is a review of the ESCO study guide for the EPA 608 CFC certification test. The student is required
to have studied the Guide before coming to this class and test. You may request a copy of the study guide
from Paul.hale2@ferguson.com . You can also download direct from https://www.escogroup.org/ click
on Certifications > click on EPA Section 608 Certifications > Simple preparatory manual > you could also
direct the student to this site and do practice test by clicking Free practice exams.
EPA regulations (40 CFR Part 82, Subpart F) under Section 608 of the Clean Air Act require
that technicians who maintain, service, repair, or dispose of equipment that could release ozone
depleting refrigerants into the atmosphere must be certified. Starting on January 1, 2018, this
requirement will also apply to appliances containing most substitute refrigerants, including HFCs.
Technicians are required to pass an EPA-approved test to earn Section 608 Technician Certification.
The tests are specific to the type of equipment the technician seeks to work on. Tests must be
administered by an EPA-approved certifying organization. Section 608 Technician Certification
credentials do not expire.
Location Dates Class Times Instructor
Richmond September 25, 2020 8:00 to 12:00 Jay Harrison
Charlottesville October 15, 2020 8:00 to 12:00 Jay Harrison
Christiansburg November 5, 2020 8:00 to 12:00 Jay Harrison
Lynchburg November 6, 2020 8:00 to 12:00 Jay Harrison
Chesapeake November 18, 2020 8:00 to 12:00 Jay Harrison
Richmond February 18, 2021 8:00 to 12:00 Jay Harrison
Charlottesville March 4, 2021 8:00 to 12:00 Jay Harrison
Christiansburg March 11, 2021 8:00 to 12:00 Paul Hale Sr.
Chesapeake May 6, 2021 8:00 to 12:00 Jay Harrison
Lynchburg May 13, 2021 8:00 to 12:00 Jay Harrison
The review class is included in the American Standard Dealer program. $75.00
The test however is not included in the American Standard Dealer program. $75.00
5Fall 2020/ Spring 2021 Ferguson HVAC Technical Training Schedule (continued)
Heat Pump Fundamentals & Trouble Shooting - $150.00 8hr
This class will cover the 14 SEER to 17 SEER line up from American Standard
Class participants should have base knowledge of Heat Pumps. The content is designed for Jr. service
techs with less than 5 years of experience, Installers with less than 5 years’ experience and a refresher
course veteran techs and installers. Includes handouts.
After completing this course, participants will be able to:
• Identify all components of the Heat Pump and their purpose
• Understand what tools are needed and how to use them
• Sequence of operation of a Heat Pump
• Refrigerant Cycle
• Defrost Cycle
• Installation of a Heat Pump
• Air flow adjustment by static pressure
• Control wiring / Accessory wiring
• Trouble Shooting Constant torque and ECM motors
• Service and Testing
This class is eligible for 8 hours of NATE Continuing Education Credits
This class is included in the American Standard Dealer Program
Location Dates Class Times Instructor
Richmond February 16, 2021 8:00 am -5:00 pm Paul Hale Sr.
Charlottesville March 2, 2021 8:00 am -5:00 pm Paul Hale Sr.
Christiansburg March 9, 2021 8:00 am -5:00 pm Paul Hale Sr.
Chesapeake May 4, 2021 8:00 am -5:00 pm Paul Hale Sr.
Charlottesville May 11, 2021 8:00 am -5:00 pm Paul Hale Sr.
6Fall 2020/ Spring 2021 Ferguson HVAC Technical Training Schedule (continued)
Air Handler -American Standard product Review - $75.00 4hr
This class will cover the American Standard Air Handlers
Class participants should have base knowledge of AC units. The content is designed for Jr. service techs
with less than 5 years of experience, Installers with less than 5 years’ experience and a refresher course
veteran techs and installers.
Course to cover:
• TEM4
• TEM6
• TAM4
• TAM9
• Installer Set Up
• Electric Strip Heaters
• Air flow adjustment by static pressure
• Control wiring / Accessory wiring
• Trouble Shooting Constant torque and ECM motors
• Service and Testing
This class is eligible for 4 hours of NATE Continuing Education Credits
This class is included in the American Standard Dealer Program
Location Dates Class Times Instructor
Richmond February 17, 2021 1:00 pm -5:00 pm Paul Hale Sr.
Charlottesville March 3, 2021 1:00 pm -5:00 pm Paul Hale Sr.
Christiansburg March 10, 2021 1:00 pm -5:00 pm Paul Hale Sr.
Chesapeake May 5, 2021 1:00 pm -5:00 pm Paul Hale Sr.
Charlottesville May 12, 2021 1:00 pm -5:00 pm Paul Hale Sr.
7Fall 2020/ Spring 2021 Ferguson HVAC Technical Training Schedule (continued)
Basic Electrical HVAC 101 - $125.00 8hr
This class covers basic electrical knowledge that is required to service/install HVAC systems correctly.
Class participants do not need to have a base knowledge of the industry in general. The content of this
class is geared for junior technicians/installers (0-5 years’ experience level) and can be a refresher
course for veterans of the industry.
After completing this course, Participants will be able to:
Understand basic electrical safety practices and procedures
Understand hazard prevention on jobsites
Understand the basic concepts of electricity and how it applies to HVAC
Know and identify electronic components found in most HVAC systems
Read and understand wire diagrams and symbols
Troubleshoot and diagnose electrical issues on standard HVAC systems
Location Dates Class Times Instructor
Richmond October 1, 2020 8:00 am -5:00 pm Jay Harrison
Charlottesville October 14, 2020 8:00 am -5:00 pm Jay Harrison
Chesapeake October 29, 2020 8:00 am -5:00 pm Jay Harrison
Christiansburg November 4, 2020 8:00 am -5:00 pm Jay Harrison
Chesapeake November 19, 2020 8:00 am -5:00 pm Jay Harrison
8Fall 2020 Ferguson HVAC Business Training Schedule
9Fall 2020 Ferguson HVAC Business Training Schedule (continued)
10Fall 2020 Ferguson HVAC Business Training Schedule (continued)
11Fall 2020 Ferguson HVAC Business Training Schedule (continued)
12Fall 2020 Ferguson HVAC Business Training Schedule (continued)
13Fall 2020/ Spring 2021 Ferguson HVAC Mitsubishi Training Schedule
Mitsubishi M&P 2 Day Install / Service Essential Class - $250.00 2-Days
Acquire the in-depth knowledge and skills to install and troubleshoot Mitsubishi one to one and multiple
indoor unit systems. Day one will focus on the proper installation Technics and practices, proper wire
sizing for each of the product lines. Will cover proper voltages for installation verification and trouble
shooting. Will cover proper refrigerant line sizing and proper refrigerant charge calculations. Day 2 will
focus on Mitsubishi technologies and concepts on the equipment operation. There will be discussion of
how the control boards work and how power is changed from single phase AC to high volts Dc to three
phase AC for the variable speed compressors. There is live equipment that the techs will be working on
during the class time. Includes an Installers Essentials and Service essentials books.
Class size is limited to 16 attendees and limited to only 2 per dealer
This class is eligible for 16 hours of NATE Continuing Education Credits
Location Dates Class Times Instructor
Richmond VA October 27-28, 2020 8:30am – 4:30pm Paul Hale Sr.
Richmond VA November 17-18, 2020 8:30am – 4:30pm Paul Hale Sr.
Richmond VA December 8-9, 2020 8:30am – 4:30pm Paul Hale Sr.
Richmond VA January 26-27, 2021 8:30am – 4:30pm Paul Hale Sr.
Richmond VA February 23-24, 2021 8:30am – 4:30pm Paul Hale Sr.
Richmond VA March 23-24, 2021 8:30am – 4:30pm Paul Hale Sr.
Richmond VA April 27-28, 2021 8:30am – 4:30pm Paul Hale Sr.
Richmond VA May 25-26, 2021 8:30am – 4:30pm Paul Hale Sr.
Mitsubishi classes will have a link to create an account with Mitsubishi in order to
register for the class. There is a prerequisite to attend the M- and P-Series
Installation & Service Bundle. This is the Residential Product Overview eLearning
(Modules 1-6) and takes approximately 60 minutes total. This needs to be done by
each Tech before they can be registered for the class.
Contact Paul Hale and request the link for the date you want to attend.
paul.hale2@ferguson.com or call 804-640-5155
14Fall 2020/ Spring 2021 Ferguson HVAC Mitsubishi Training Schedule (continued)
Important: All Classes must be registered online
How to register on line Ferguson training classes
1. Go to https://lyonconklin.fergusonhvac.com
2. Type in your zip code & select your nearest branch. (Please understand – you must
complete these steps for the site to place you in your region and for you to be able to
view and register for classes.
3. Hover over the “TRAINING AND EVENTS” at the top of the page, when the drop-down
box appears, click on ‘TRAINING”
4. From there, you will see a page that lists upcoming Sales & Business & Technical
Training classes
5. You will see 2 boxes titled “All Categories” and “All Regions” on the upper-right side.
Click on these to narrow your search for the classes you are looking for.
6. Once you find the class that you would like to register for’ click on the class name. This
will bring you back to a page with a brief class description and a list of class locations,
dates, and times. Click the Blue box labeled “SING UP” next to the correct location,
date of the class you wish to attend,
7. Once you click “SICN UP”, you will be prompted to enter your information as well as
the attendee’s information. Once you click “SIGN UP” under the online form, it will say
“Registration Complete!” and this confirms your registration. YOU WILL NOT GET A
CONFORMATION EMAIL!
8. Please put the date and times on your calendar for your record of the class.
Class payment process.
1. If you are in the American Standard Dealer program, then the class will be billed to the
training budget for your program. Bronze, Silver, Gold, Platinum
2. If you are in the Mitsubishi Dealer program, then you can send 2 techs to each class as
space is available
3. For all other billing will occur after the class is complete.
4. COD Customers will need to send a check / credit card with the tech to pay at time of the
class.
Cancellation Policy:
Class Cancellation must be made 3 days in advance of the class being held. Some of the classes
Especially the Mitsubishi has limited seats and sometimes have a waiting list. We need this to be
able to have time to allow someone else to fill the seat. No shows will be billed $50.00 per
person to your account Not covered by Dealer Program.
15Fall 2020/ Spring 2021 Ferguson HVAC Training Schedule (continued)
Training offered at these Ferguson HVAC locations:
Charlottesville, VA Chesapeake, VA
1180 Seminole Trail 1416 Kelland Dr.
Charlottesville, VA 22901 Chesapeake, VA 23320
(434) 589-0855 (757) 494-3715
Max class size 24 Max class size 24
Christiansburg, VA Lynchburg, VA
1700 Parkway Dr 2104 Graves Mill Road
Christiansburg, VA 24073 Forest, VA 24551
(540) 381-2479 434-316-9701
Max class size 16 Max class size 12
Newport News, VA Richmond, VA
Ferguson Show Room 2511 Brittons Hill Road
12470 Jefferson Ave. Richmond, VA 23230
Newport News, VA 23602 (804) 353-2242
(757) 509-6850 Max class size 40
Max class size 32
Food Provided:
Half day classes will be provided snacks and drinks. Full day classes will
have lunch, drinks and snacks. Please contact Paul Hale Sr. (804-640-
5155) email (paul.hale2@ferguson.com) for any dietary considerations
at least 2 weeks in advance.
Questions:
Contact your Territory Manager or call Paul Hale Sr. (804-640-5155)
email (paul.hale2@ferguson.com).
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