Library Use by College - LEIGH DUNCAN, WRIGHT STATE UNIVERSITY OH- IUG 2019

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Library Use by College
LEIGH DUNCAN, WRIGHT STATE UNIVERSITY
OH-IUG 2019
The Value of Academic Libraries
“The Library Director responds to the problem of rapid change by
enacting the following strategies: aligning strategic vision with the
university; continuously reinventing the library; engaging with
stakeholders; building an agile and engaged culture; and
demonstrating value to the university.”1

“The Library Directors acknowledged that they fight outdated
perceptions and ignorance about the library and they struggle to
measure value, gain budget funding, and achieve valued status.”1
Library Advocates
“… the contribution of library services to the various aspects of
teaching and research is perceived as higher by the librarians
than by the faculty members.”2

“Regarding research, faculty members believe most libraries
support the technical aspects, but they do not support other
aspects . . .”2
Focus on the Mission

“The loss of facetime, librarians fear, can translate into a loss of
funding.”3

“When libraries change their focus to be about advancing the
mission of the university . . . they’re more likely to be successful and
appreciated.”3
Create a Plan

Based on the statistics and data we have, how do we:

 1. Demonstrate the value of the library
 2. Educate our advocates
 3. Connect our services to the university’s mission
Library Services – Use by College
Purpose

Provide library use data for each college
Give an overview of library services
Use Data
Data was provided for the following services within the
University Libraries:
 Library Instruction
 Research Assistance
 Collection Development
 Circulation and Interlibrary Loan
 CORE Scholar
 Special Collections
 University Archives and Records Management
Patron Data
Patron Data
Loading Patron Data
Patron data is loaded daily
Data is from our Banner information system
File is created with programming from campus IT
  Codes from Banner are mapped to codes used by Sierra
Example Record
00276-01406000--012020
nDuncan, Leigh Ann
b6280770000xxxxxx
p937-775-2570
hLibrary Technology Services
dP L Dunbar Library 120$3640 Colonel Glenn Hwy.$Dayton,
OH 45435-0001
uU000xxxxx
zleigh.duncan@wright.edu
Data Caveats
1.   Undecided and non-degree graduate students are mapped to College Code 4: Graduate
     Studies; all other graduate students are mapped to specific colleges
2.   College Code 1: Continuing Education represents a broad swath of non-degree students, re-
     admitted students, and more
3.   Most faculty are coded within their specific college, but some may be coded as College Code
     13: WSU Fac/Staff
4.   Anyone who has not yet declared a major or who is taking classes through College Credit
     Plus is mapped to College Code 11: University College
Personas
How are various users mapped?

Undergraduate, first semester, undecided
Graduate, engineering
Staff member, registered for class
Faculty member, currently department chair
College Credit Plus
Undergraduate, senior, registered for internship only
Data Caveats

                       Bottom Line:
       There will be exceptions, there will be anomalies;
            this is an overview, not definitive data
Circulation Statistics
Circulation Statistics
Web Management Reports (Spreadsheet Interface)
Circulation Cross Tab report
◦ Used because the Checkouts report includes both checkouts and renewals
◦ Report shows checkouts of materials from Wright State as well as OhioLINK
  and SearchOhio libraries
◦ Cross tab of PCODE3 (our College code) and Home Library
  ◦ Report will include patrons from all libraries
  ◦ Remove all but the patrons with Wright State’s Dunbar Library as their home library
Circulation Statistics
Circulation Statistics
Remove extraneous categories
 NonWSU: these represent Friends of the Libraries patrons, Alumni, and others
 “none”: patrons from our affiliated hospital libraries do not have a code in the
  College field
Circulation Statistics
Use Excel to create
charts or graphs to tell
the story:
Other Reports
All Circulation
Activity:
• Combines Checkouts
  and Renewals
Other Reports

Sierra Statistics: Fixed
Field Report
• How many potential borrowers in
  each college?
Other Reports
Sierra Statistics: Cross Tab Patron Type by College
• What University roles (student, grad student, etc) are in each College?
Other Data Sources                              Instruction

LibInsight
• All forms include a College field

                                      Faculty                 Reference
                                      Support   COLLEGE       Questions

                                                Technology
                                                  Center
Example LibInsight Forms
Special Collections Reading Room
form (excerpt):
Example LibInsight Forms
Reference/Instruction
Form (excerpt):
Example LibInsight Forms
CORE Scholar (IR) Form
(excerpt):
Other Data Sources: LibInsight
LibInsight: Instruction Sessions
Other Data Sources: LibInsight
Library Instruction for Liberal Arts—by Program
Other Data Sources
LibInsight: Faculty Support
Other Data Sources
ILLiad: Transactions by College
                                             2017 Interlibrary Loan Requests (Borrowing)

                  Raj Soin College of Business             286

             School of Professional Psychology                   350

                            Science and Math                                                               1467

                           Nursing and Health              303

                                  Liberal Arts                                                             1470

            Engineering and Computer Science                      375

               Education and Human Services                286

                Boonshoft School of Medicine                            485

                                                 0   200     400          600   800   1000   1200   1400      1600
Other Data Sources
Institutional Repository: Faculty Scholarship – Items Added
                                             2017 Interlibrary Loan Requests (Borrowing)
         1600
                                                       1470                                1467

         1400

         1200

         1000

          800

          600
                      485
                                       375                                                                   350
          400                                                             303                                                  286

          200

           0
                Boonshoft School Engineering and    Liberal Arts   Nursing and Health Science and Math    School of     Raj Soin College of
                  of Medicine    Computer Science                                                        Professional        Business
                                                                                                         Psychology
Sources
1.   Harland, Fiona, Glenn Stewart, and Christine Bruce. 2017. “Ensuring the Academic Library’s
     Relevance to Stakeholders: The Role of the Library Director.” The Journal of Academic
     Librarianship 43 (5): 397–408. doi:10.1016/j.acalib.2017.06.009.
2.   Klain Gabbay, Liat, and Snunith Shoham. 2019. “The Role of Academic Libraries in Research
     and Teaching.” Journal of Librarianship & Information Science 51 (3): 721–36.
     doi:10.1177/0961000617742462.
3.   Najmabadi, Shannon. 2017. “What the 21st-Century Library Looks Like.” Chronicle of Higher
     Education, June 30.
Discussion
What are you doing to demonstrate your library’s value?
How do you measure your library’s value?
Who are your advocates? How did they become your advocates?
What other ideas do you have?
Comments/Questions?

  Leigh Duncan
  Head of Library Technology Services
  University Libraries
  Wright State University
  (937) 775-2570
  leigh.duncan@wright.edu
  https://works.bepress.com/leigh_duncan/
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