Re-commerce - Creating an Eco-System for PRODUCT OWNERSHIP life cycle

Re-commerce –
Creating an Eco-System
for PRODUCT OWNERSHIP
life cycle

To be the leader in Re-commerce
Service provider in Singapore and SEA in
3 years
To learn and analyze consumer behavior after their
purchases through big data analysis (AI), so as to
provide relevant services to the correct consumer.

To develop re-commerce vertically (C to B business,
Pre-owned sales, DOA sales, repair services and
Extended Warranty and Accidental Warranty
services)

To develop and integrate to the value chain for all IT
partners

To exceed customer’s expectations in our services

Established in 2007, the company has evolved     Core Business Activities PC Dreams Group:
into being a complete one-stop IT solution       •    IT Re-Commerce – Trade in & Recycling Service Provider
provider with a rich background of experience,   •    Repair service for IT gadgets and devices laptops
technical expertise and customer service.
                                                 •    AD & EW warranty service provider – Insurance Provider for Courts
                                                 •    Sales of pre-owned products to consumers

                                                     ISO 9001:2015 & 27001:2013 Certified

https://pcdreams.com.sg/

Trading of Second Hand IT Hardware

Data Processing Equipment
(Seagate Data Recovery Centre)

Repair & Servicing

Repair & Servicing

Trade-in & Recycling
Our Partners

Work with most of Major
Service Provider
in Singapore

                          :

                          :

                          :

                          :

Experienced Trade in
& Recycling Partner
in major IT Trade Shows

Proven
Track Record

Trustworthy Partner

                      Best Denki, Challenger, Courts,
                      Gain City and Harvey Norman

Our programs
with partners

Trade in Program

                   Trade in collaboration with Samsung

Lazada
Trade in Program

                   Trade in collaboration with Lazada

Intel

E-Commerce Trade in
Program

                      Trade in collaboration with Microsoft

Major IT Show
        Trade In at Suntec
        We are SPH exclusive partners

https://pcdreams.com.sg/itshow2019-tradein-recycling-corporate/

Guru by Courts
We are Courts exclusive partners :
• AD & Extended Warranty Provider
• Repair and maintenance services
  such as mobile and laptop repair

COURTS Guru Counter at :
✓ Tampines Mega Store
✓ Causeway Point
✓ Jurong Point
✓ Ang Mo Kio

Courts
AD & EW provider
Guarantee Trade In

No question asked exchange program

Accident damage protection/Extended Warranty

Data Migration

Data Erasure

Help Desk Service

SPH Data Security
Programs

                    Data Shield
                    Services
                    Data Recovery by Seagate

                    Data Migration by Digital Hospital

                    Online Data backup 50GB by Acronis

                    Free Kaspersky Internet Security 1 user, 3 license

Data Shield

     Asus/Acer/Dell/Lenovo/MSI
   ASUS       ACER      DELL

              LENOVO

   MSI

E-Waste Recycling
  Programs
Working Partner with Government Agencies

                                           NEA e-Waste
                                           Collection partner
                                           http://www.nea.gov.sg/energy-waste/3rs/collection-centres-for-used-goods

                                           Singapore Police Force
                                           second-hand dealer License

E-Waste Recycling
 Programs
Working Partner with South West CDC

                                      Southwest CDC
                                      Clean up and Eco Day

                                       Collected more than 1 tonne
                                       of e-waste in 2 days

                                      https://pcdreams.com.sg/it-assets-recycling-corporate/

Charity
Working with Charity for donation

Our Business
Advantages

Data analysis     Data analysis on trade in data to
                  predict trade in value for next

on product
                  2 years -> Leasing Programs

ownership cycle   Data analysis on repair failures
                  and cost to identify scalable and
                  affordable service packages for
                  consumers and businesses

Providing
Exceptional Services
through automation
•    Semi-automation through apps development
•    Automated Quotation Online to Offline (O2O) systems
     for repair and trade in
•    Adaptive Business Process with automation

Gig economy
Using of Free Lancer Repairs/Evaluators to render
on-demand productized services

Trade in Program

Key to
Successful
             Price competitiveness

             O2O Consistency

Trade in     Convenience

             Data, Risk Management
             & Control

Our trade in
Advantages

In-House proprietary calculations
             •   Based on repair data, market value, demand & supply, and risk
                 management data.
             •   Flexible and adaptable for quick improvements

             Scalability -> new business processes can be
             integrated within 3 days

Trade in     ISO 27001 Data Security Management Certified

Advantages   Paperless System

             API for system integrations

             Price competitiveness

             Future prices prediction

             AI analysis on customer responses

Summary

Re-commerce is a huge                Current Trade in Prices in the        Trade in Service providers
untapped market.                     market are opportunistic.             are typically Traders. They
                                     There are no systematic,              lack repair capabilities and
                                     scalable way of deriving prices       consumer resell capabilities

Consumer Trade in is a Risk & Data                 Prices, Consistency, Convenience, Data
Management Business                                Security

Jan          Mar              Jun            Jul              Sep          Oct             Jan
 2020          2020            2020           2020             2020          2020            2021
 PC Dreams
                         THANK YOU!
               Launching of
                Apps for in-
                               Launching of
                                 Apps for
                                                              Launching 3-
                                                                  way
   Group
                  store         consumers                      collection    In depth
                                                                             collaboration
                                                   Telco                                     Recycling
                                                                             with Online
                                              collaboration                                  ATMS
                                                                             Partners
1) Trade in
                  Ensure        Improved                      1) In-store
2) Sales
                evaluation     process for                    2) Onsite
3) Service &
               consistency      better CX                     3) O2O
Repair

THANK YOU!