LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore

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LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
LUMINE Café
Rental e-Brochure
2019
LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
Lumine Café Rental e-Brochure 2019

Content
Page
           Page   Section

           1–3    Basic Information
              1     Fact Sheet & Photos
              2     Venue Packages, Location & Operation Hours
              3     Floor Plan

             4    Facilities
                    Kitchen Access
                    Technical / AV Support
                    Logistics

             5    Food & Beverages
                    Food Catering
                    Drinks Catering
                    External Caterers

           6–7    Bookings, Deposits & Payment
              6     Refunds and Cancellations
              7     Payment Modes

           8–9    Access
              8     Getting Here & On-site Access
              9     Location Map

            10    Terms and Conditions

          11–12   General FAQs

            13    Contact Us

            14    Application Form
LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
1                                                                             Lumine Café Rental e-Brochure 2019

Fact Sheet &
Photos
    Café                                                 Zone C

    Capacity                                Café only    Capacity                               Zone C only

    Floor Area                              140.56 m 2   Floor Area                             56.18 m 2

    Maximum standing capacity               60 pax       Maximum standing capacity              20 pax

    Maximum seating capacity                39 pax       Maximum seating capacity               15 pax

    Existing furniture arrangement                       Furniture will need to be provided
    accommodates for 39 seated guests                    if needed.
    which includes 10 bar-counter stools.
LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
2                                             Lumine Café Rental e-Brochure 2019

Venue Rental
Packages
    Café + Zone C
    Full day (8 hours)
    Rental Costs: S$5000 (before GST)

    Half day (4 hours)
    Rental Costs: S$4000 (before GST)
    $500 / subsequent hour
    (before GST)

    Café only
    Full day (8 hours)
    Rental Costs: S$4000 (before GST)

    Half day (4 hours)
    Rental Costs: S$3000 (before GST)
    $450 / subsequent hour
    (before GST)

    Available Hours for Booking:
    10.30am to 9.30pm daily (inclusive of
    set-up and tear-down)

    The minimum time for each
    booking is 4 hours, including event
    catering and logistics set-up and
    tear down time.

    For smaller- sc ale bookings or
    par tial- space rentals of the c afé,
    ple a s e c ont a c t us v ia em ail at
    enquir y@lumine - sg.com for
    fur ther discussions.

    Alternatively, you can give us a call     Location & Store Operation Hours:
    at +65 6736 7420 during our office’s      6 Eu Tong Sen Street
    business hours (09:30 - 18:00).           #02-20 The Central
                                              Singapore 059817

                                              10:00 – 22:00 Daily
LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
3                                          Lumine Café Rental e-Brochure 2019

Floor
Plans
                              Escalators

                                            Zone C

          Restricted
             Access
                 staff only

    Elevator Access

                                            Café

                                                       Legend

                                                       In-built Charging Ports
                                                       Power Points
                                                       Fixed Furniture
                                                       Entrances
LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
4                                                                                                 Lumine Café Rental e-Brochure 2019

Facilities
    Kitchen access                                        Logistics
    Our c afé’s kitchen c an onl y be                     All the materials to be brought into    venues (which includes, but is not
    solely accessed by our café service                   the venue cannot be dragged in.         limited to, the following methods:
    s t a f f. T h i s i n c l u d e s , b u t i s n ot                                           drilling, hammering, sticking tapes).
                                                          In cases where heavy loads are to
    limited to, the access to sinks,                                                              Decorations have to be removed
                                                          be brought in for the event, trolleys
    coffee machine, refrigerators and                                                             cleanly after the event, without
                                                          fitted with rubber castors are to
    water points                                                                                  leaving any residue.
                                                          be used.
    Alternative water points are available                                                        Distribution of brochures / flyers is
                                                          Arrangements for the removal of
    within the mall.                                                                              strictly not permitted in compliance
                                                          existing chairs and non-embedded
                                                                                                  to mall regulations
                                                          furniture can be made upon request.
                                                          Please drop us a request during the     Please consult our team for further
                                                          booking process for consideration,      requests or requirements
    Technical & AV Support                                subject to approval. Otherwise,
                                                          all furniture are to remain in their
    Power Points                                          original locations.
    Café: 4 regular power points                          Only the entrance with direct access
    Zone C: 2 regular power points                        to the café (next to Passenger Lift
    Please refer to floor plan for the                    Lobby) can be utilised for set-up and
    locations of these power points                       tear-down purposes.

    Projector s and screens, audio                        Other entrances to the café are only
    equipment, microphone, speakers                       for foot traffic (guests and event
    are not available at our facilities                   personnel) to avoid disturbances to
                                                          our retail floor.
    If AV support is required, you are
    welcome to work with your preferred                   No advertising materials (such as
    AV support provider. They are                         banners and posters) or decorative
    required to adhere to the mall’s                      materials shall be permitted on
    acceptable sound levels standards,                    or around the venue without the
    with minimum disturbance and                          prior approval of the Management.
    disruption to our retail floor.                       All materials are to be submitted
                                                          15 business days before the
    No loud music is permitted at the                     event date for the Management’s
    venue at any time.                                    consideration.

                                                          Decor ations c an be put up via
                                                          methods that cause no physical
                                                          defacement or damage to the
LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
5                                                                                    Lumine Café Rental e-Brochure 2019

Food &
Beverages

    Food Catering                          Drinks Catering                           External Caterers
    We provide canapé catering options,    Both alcoholic and non-alcoholic          You are welcome to work with your
    with vegetarian and non-pork / lard    beverages are available from our          preferred caterers. The caterer
    menu items available.                  catering menu.                            must hold a valid NE A C aterer
                                                                                     License and be listed under NEA
    The c ater ing menu c an also be       The beverages menu can also be
                                                                                     Food Establishment Licensees.
    specially customised for your event.   specially customised for your event.
                                                                                     They are also required to adhere to
    Please kindly contact us at            Coffee and barista services can also
                                                                                     our café operational procedures,
    enquiry@lumine-sg.com                  be provided at an additional cost.
                                                                                     with directions provided by our team.
    for further catering details.          Please kindly note that our kitchen and
                                           catering menu are not halal-certified.
LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
6                                                                                   Lumine Café Rental e-Brochure 2019

Bookings,
Deposits &
Payment

    Booking process
    Booking Reservations                     Please kindly drop us an email at      Additional rental fees will be
    Booking reservations can be made         enquiry@lumine-sg.com to arrange       imposed for the use (including set-up
    and held up to 14 days without           for a viewing appointment.             / clearing / tear-down) of the venue
    commitment. At the end of the 14                                                beyond booking time.
                                             Booking Confirmations
    days, the reservations will lapse,
                                             Confirmation of booking requires
    and the slot will be automatically                                              Refunds and Cancellations
                                             an endorsed copy of the application
    released if no confir mation of                                                 An admin fee (50% of the stipulated
                                             form and quotation, together with a
    booking is received.                                                            rental fee) will be charged for
                                             50% rental fee deposit (+ 7% GST).
                                                                                    booking cancelled less than 10 days
    Should there be another interested
                                             All relevant documents and             before the actual event date.
    party for the same slot, priority will
                                             payments must reach us 10 business
    be given to the party that confirms                                             100% of the stipulated rental fee will
                                             days before the event date.
    the booking first. The booking                                                  be charged for bookings cancelled
                                             Completed application form and
    reservations for other parties will                                             less than 3 days before the actual
                                             endorsed quotation can be sent to us
    then lapse immediately.                                                         event date.
                                             via email at enquiry@lumine-sg.com
                                                                                    Each booking, and its confirmation,
    Venue Viewings                           The remaining payable amount
                                                                                    is subject to the Management ’s
    Viewings can be arranged but is          (+7% GST) is to be made by the
                                                                                    discretion.
    strictly by appointment only, subject    event date.
    to availability.
LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
7                                                                           Lumine Café Rental e-Brochure 2019

Bookings,
Deposits &
Payment
    Payment modes
    Payment can be made via the following modes:

    Via Bank Transfers:                   Via Cheques:
    Account Name:                         Please address all cheques to:    *All prices are subjected to 7% GST.
    LUMINE SINGAPORE PTE.LTD.
                                          Company Name:                     *Confirmation of booking must
    Account Number:                       LUMINE SINGAPORE PTE.LTD          reach us 10 business days before
    H10-849-417518                                                          the event date.
                                          Company Address:
    Bank Name:                            6 Eu Tong Sen Street #02-16 The
    Mizuho Bank Ltd.,                     Central, Singapore 059817
    Singapore Branch

    Bank Address:
    12 Marina View #08-01 Asia Square
    Tower 2, Singapore 018961

    Bank Code:
    7621

    Branch Code:
    000

    Swift Code:
    MHCBSGSG
LUMINE Café Rental e-Brochure 2019 - LUMINE Singapore
8                                                                                Lumine Café Rental e-Brochure 2019

Access
    Getting Here                               Car-park Charges
    By Bus                                     Mondays to Saturdays
    via Eu Tong Sen Street (with direct        0600–1700
    escalator access to our store)             $ 2.20 for 1st hour or thereof
                                               $1.10 for subsequent 1/2 hour
    Bus Number s: 2, 12, 3 3, 51,5 4,
                                               or part thereof
    6 1, 6 3, 80, 124, 145, 147, 16 6, 174,
    174e, 190,197, 851, 961, 1N, 2N, 3N, 4N,   1700–0600
    5N, 6N, NR 1, NR 2, NR 3, NR 5, NR 6,      $3.50 per entry
    NR 7, NR8
                                               Sundays & Public Holidays
    by MRT                                     0600–0600
    Nearest MRT Station: Clarke Quay           $3.50 per entry
    Station (NE5) North-east Line
                                               Note: A bove charges include
    by Car                                     GST. For the latest updates and
    Mall par king is available and             infor mation regarding par king
    is subjected to the mall’s parking         charges, please click here.
    charges. The parking charges are
    indicated on the right.

    On-Site Access
    Nearest Lifts (in Yellow Zone)             Washrooms
    Service lift lobby 1                       The nearest washrooms are
                                               located right beside our store.
    Passenger lifts can be accessed
    from Level 1, located across Charles
    and Keith

    Escalators
    Direct access to our store via
    two escalators:
     1. Escalator near Starbucks (access
    to our retail floor)
    2. Escalator in Yellow Zone, accessed
    via Atrium on Level 1
9                                                                           Lumine Café Rental e-Brochure 2019

Location
Map

                                    Si n
                                           ga
                                                po
                                                      re
                                                                 Riv
                                                                       er

                    Clarke Quay MRT    NE5

                                      Eu Tong Sen St.

                                    North Bridge Road
                    Hong Kong St.

                                                 Carpenter St.
    N. Canal Road

                                                                                              Click this icon
                                                                                              for Google Maps
                                                                                              View & Link
10                                                                                       Lumine Café Rental e-Brochure 2019

Terms &
Conditions
     All venues booked under the              materials shall be permitted on or
     Agreement will be automatically          around the venue without the prior
     released and the acceptance of the       approval of the Management.
     Agreement is deemed void if the
                                              All materials are to be submitted
     payment for the deposit, along with
                                              15 business days before the
     the completed application form and
                                              event date for the Management’s
     endorsed quotation, is not received
                                              consideration. Decorations can be
     10 b usine s s d a y s befor e the
                                              put up via methods that cause no
     event date.
                                              physical defacement or damages to
     LUMINE SINGAPORE PTE LTD                 the venues (which includes, but is
     (The Management) accepts no              not limited to, the following methods:
     responsibility for any cancellation      drilling, hammering, sticking tapes).
     by the Hirer. An admin fee (50% of
                                              Decorations have to be removed
     the stipulated rental fee) will be
                                              cleanly after the event, without
     charged for booking cancelled by
                                              leaving any residue.
     the Hirer less than 10 days before
     the actual event date. 100% of the       The Management reserves the
     stipulated rental fee will be charged    right to enter the premises at all
     for bookings cancelled by the Hirer      times to inspect and, if appropriate,
     less than 3 days before the actual       determine the damages to the venue,
     event date.                              damages and / or loss of equipment
                                              / furniture / fittings as well as the
     The Management reserves the
                                              state of cleanliness of the venues
     right to advance, defer, terminate
                                              (after the event). If the venues are
     or cancel any confirmed venue
                                              not cleaned, the Management will
     bookings in the event where
                                              take necessary action to rectify the
     supervening circumstances make
                                              damages, losses and / or clean up
     it necessary for the Management to
                                              the venues.
     do so.
                                              All costs due to cleaning, rectification
     In such an event, the Management
                                              works and replacement of lost
     will endeavour to give the Hirer
                                              assets will be borne by the Hirer. The
     as much notice as reasonably
                                              additional payment is to be made
     practicable. The Management
                                              within 5 business days after being
     will refund the deposit paid by the
                                              informed of the repair, purchase and
     Hirer if the Management cancels
                                              / or cleaning cost(s). Failure to make
     the booking. Save as aforesaid,
                                              the additional payment may result in
     the Management shall not have any
                                              legal action
     liability to the Hirer for any loss or
     damage arising from the exercise of      Distribution of brochures / flyers is
     the rights herein.                       strictly not permitted in compliance
                                              to mall regulations.
     No advertising materials (such as
     banners and posters) or decorative
11                                                                                    Lumine Café Rental e-Brochure 2019

General
FAQs
     What do the rental fees include?        Please kindly drop us an email at        Can I use my own electrical
     Café rental fees include the            enquiry@lumine-sg.com to arrange         equipment in the venue?
     usage of:                               for a viewing appointment                Yes, you can, however, it is subject
     • In-built charging ports x 28                                                   to approval. A list of items has to be
     • Tables x 8                                                                     shared to the Management prior to
                                             Is your kitchen and catering
     • Chairs x 39                                                                    the event for approval.
                                             halal-certified?
     Café and Zone C rental fees include     Our kitchen and catering are not
     the usage of:                           halal-certified. We can, however,        Would I incur any penalties if I
     • In-built charging ports x 28          make arrangements for the catered        cancel my booking?
     • Tables x 8                            food to be without pork and / or lard    Booking reservations can be held up
     • Chairs x 39                           in it.                                   to 14 days without commitment and
                                                                                      cancelled during the 14 days without
     Please kindl y note that rental of
                                                                                      any penalties.
     Zone C does not include any furniture   Can I deliver or set up a day prior to
     or in-built charging ports.             the event?                               Upon booking confirmation, an admin
                                             All setup, tear-down and deliveries      fee (50% of the stipulated rental fee)
                                             must be completed within the             will be charged for booking cancelled
     What is the minimum number of
                                             booking hours of the event.              less than 10 days before the actual
     hours will I need to hire the
                                                                                      event date. 100% of the stipulated
     venue for?
                                                                                      rental fee will be charged for
     The minimum booking hours for our       Is the existing furniture removable?
                                                                                      bookings cancelled less than 3 days
     venue is 4 hours, including setup and   Only selected furniture in the café
                                                                                      before the actual event date.
     tear-down time.                         is removable. We will be able to
                                             advise on-site as to which items can
                                             be stowed away. The entire Zone C        How do I access the venue for setup
     What type of events could I host at
                                             could also be cleared prior to the       and tear down?
     your venue?
                                             event.                                   Please make use of the direct access
     We welcome a range of events which
                                                                                      / main entrance to the café.
     includes, but is not limited to:
     • Press / Media Events                  What are the furniture that are fixed    All your caterers and suppliers have
     • Product Launches                      / non-removable?                         to be briefed prior on the access to
     • Food Tastings                         Please kindly refer to the floor plan    our venues.
     • Corporate functions                   for the furniture that is fixed / non-
     • Company events                        removable.
                                                                                      How do I get to the venue?
     • Business meet-ups
                                                                                      LUMINE Café is located within
     • Networking sessions
                                             Can I bring in my own furniture for      LUMINE SINGAPORE.
     • Workshops
                                             the event?
                                                                                      You can get to our store and café
                                             Yes, you can, however, it is subject
                                                                                      with the travel options listed on the
     Can I view the venue before making      to approval. A list of items has to be
                                                                                      page here.
     a booking?                              shared with the Management prior to
     Viewings can be arranged but is         the event for approval.                  Are pets allowed in the venue?
     strictly by appointment only, subject                                            No animals / pets are allowed in
     to availability.                                                                 the venue.
12                                            Lumine Café Rental e-Brochure 2019

     Can I provide my own alcohol? Will
     there be any corkage charges?
     You are allowed to provide your own
     alcohol through an external caterer
     you are liaising with. No corkage
     charges will apply for the alcohol.
     Do note that proper disposal of the
     alcohol beverages brought into the
     venue must be observed, away from
     and out of the venue.

     Are complimentary parking coupons
     provided?
     No complimentary parking coupons
     will be provided and all prevailing
     parking charges apply.

     Can I work with my own suppliers
     (e.g. Caterers, Entertainment or
     Events Company)?
     You are allowed to bring in your own
     suppliers at no extra costs. The
     caterer must be under the listed NEA
     Food Establishment Licensees.

     Please note that all suppliers are to
     be vetted by the Management

     Please note that all relevant
     licenses have to be obtained by your
     respective suppliers.

     The Management shall not be
     required to obtain any licenses or
     held liable for any licensing required

     Am I allowed to cook on-site? Is
     open fire cooking allowed?

     No open fire cooking is allowed.
     Limited cooking on-site is allowed,
     subject to approval from the
     Management.

     Please contact us for fur ther
     infor mation and requirements.
13                                                     Lumine Café Rental e-Brochure 2019

Contact Us

     Contact Information                               Disclaimer
     For venue bookings, further enquiries and         Details stated in this document are
     information, please kindly drop us an email at    correct at time of dissemination and
     enquiry@lumine-sg.com                             are subjected to changes without
                                                       prior notice.
     Alternatively, you can give us a call at during
     our office’s business hours (09:30 - 18:00) at
     +65 6736 7420
14                                                            Lumine Café Rental e-Brochure 2019

Application
Form
     Personal Information
                          Name: (Mr, Mrs, Ms)
                          Email:
                          Phone:

         Event Information
         Company (if applicable):
                      Event Date:
                  Time of Event:
                      Event Type:
         Expected No. of Guests:

     Interested Venue Package:                  Booking Time Slot:
     (Please indicate your choices)             (minimum of 4 hours including set-up and
                                                tear-down. Please indicate your
         Café only:
                                                time range)
          Half Day             Full Day

                                                      :        –           :
         Café + Zone C:

          Half Day             Full Day
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