Strategic Directions Office of the Commissioner for Public Sector Employment - publicsector.sa.gov.au - Office of the ...

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Strategic Directions Office of the Commissioner for Public Sector Employment - publicsector.sa.gov.au - Office of the ...
Office of the Commissioner
   for Public Sector Employment
Strategic Directions
       2020 – 2022

                   publicsector.sa.gov.au
Strategic Directions Office of the Commissioner for Public Sector Employment - publicsector.sa.gov.au - Office of the ...
Image credit: South Australian Science Excellence Awards.

                                                                                         “It is a time to be confident,
                                                                                         focussed and bold, bringing
                                                                                             your ideas and your best
                                                                                               self to work every day.”
                                                                                                     Erma Ranieri, Commissioner for Public Sector Employment

1           OFFICE OF THE COMMISSIONER FOR PUBLIC SECTOR EMPLOYMENT | STRATEGIC DIRECTIONS 2020 – 2022
Strategic Directions Office of the Commissioner for Public Sector Employment - publicsector.sa.gov.au - Office of the ...
Commissioner’s
foreword
The South Australian Public Sector is the largest and
one of the most diverse employers in South Australia.

                 We provide a range of services in health care, education, keeping           We will continue to develop exceptional leaders at every level,
                 communities safe, protecting our environment, transport and                 strengthening behaviours and organisational practices that are grounded
                 infrastructure, looking after our heritage, culture and arts, and helping   in integrity and underpinned by the South Australian Public Sector Values.
                 those in need.
                                                                                             Everyone in the South Australian Public Sector has a role in this
                 These things don’t just happen. They happen because of the many people      dynamic future.
                 working in the public sector who dedicate their work to placing the
                                                                                             It is a time to be confident, focussed and bold, bringing your ideas
                 community at the heart of what we do.
                                                                                             and your best self to work every day.
                 Without a doubt, 2020 has been difficult year. The public sector should
                                                                                             I am proud of the work we do. I look forward to working with you
                 be proud of how we have supported our community and our workforce.
                                                                                             to make it happen.
                 We have adapted to new ways of working and continued to put the
                 wellbeing and safety first, ensuring that we are prepared to manage risk
                 and uncertainty for the future.
                 At the Office of the Commissioner for Public Sector Employment
                 (OCPSE) we believe fundamentally in a big future for the South Australian   Erma Ranieri
                 Public Sector.                                                              Commissioner for Public Sector Employment
                 Our Strategic Directions 2020 – 2022 provides a roadmap to support the
                 sector navigate workforce recovery, with a strong focus on enhancing
                 mobilisation beyond COVID-19.

2   OFFICE OF THE COMMISSIONER FOR PUBLIC SECTOR EMPLOYMENT | STRATEGIC DIRECTIONS 2020 – 2022
Strategic Directions Office of the Commissioner for Public Sector Employment - publicsector.sa.gov.au - Office of the ...
OCPSE Strategic Directions 2020 – 2022
             OUR VISION Serving a strong                                     OUR PURPOSE Enabling the Public Sector to deliver
             and healthy South Australia                                     great results and outcomes for the community
             OUR GOALS

             1.
             Enhance workforce
                                            2.
                                             Advance current
                                                                             3.
                                                                              Shape the future
                                                                                                             4.
                                                                                                              Advance systems
                                                                                                                                             5.Inclusive, safe and
             performance and                 and future leaders               workforce                       and data                         ethical public sector
             potential
             Employment approaches           Highly effective leaders        We support the Public            Decision makers have             We lead a safe, diverse and
             and guidance that enable        who invest in their talent      Sector plan for a resilient      connected systems and            inclusive workforce that
             the workforce to deliver its    and unleash workforce           and future focussed              data enabling insights for       reflects the communities
             best work                       potential                       workforce                        continuous improvement           we serve
OBJECTIVES

             • Support the public sector     • Improve leadership            • Reimagine the future of the    • Provide workforce data and     • Lead diversity strategies
               through COVID-19                capabilities                    public sector                    information to measure and       which provide all employees
             • Review and enhance core       • Review the recruitment        • Build the fundamentals           evaluate performance             with a sense of belonging
               people processes                and selection practices for     for strategic workforce        • Facilitate Sector wide         • Lead Work Health, Safety
             • Provide workforce               executive positions             planning and resource            employee engagement              and Injury Management
               performance advice,           • Ensure all leaders are          management                       surveys                          strategy, continuous
               support and guidance            effectively onboarded to      • Provide attractive and         • Improve corporate Human          improvement and
                                               the Public Sector               accessible employment            Resources and Work               compliance
             • Uphold high standards of
               statutory advice                                                pathways to optimise the         Health Safety and Injury       • Drive initiatives to build
                                                                               workforce of the future          Management systems and           mentally healthy and
                                                                             • Identify professions             applications                     culturally safe workplaces
                                                                               requiring the greatest                                          • Continue to embed values
                                                                               capability uplift                                                 and code of ethics in
                                                                                                                                                 everything we do

                                            Our people are passionate,       Vibrant and resilient team, collectively working to a clear purpose
             We will                        inclusive and forward-thinking
             make it                        We uphold a high standard        Adaptive and inclusive culture, placing our wellbeing and safety at the centre of our actions
                                            of service excellence for the
             happen                         public sector                    Lead with integrity, deliver with sound governance and transparent communication

              OUR VALUES Service | Professionalism | Trust | Respect | Collaboration & Engagement | Honesty & Integrity | Courage & Tenacity | Sustainability
OBJECTIVES
                      Enhance workforce performance and potential
                      Employment approaches and guidance that enable
                      the workforce to deliver its best work

                                                                                                                                    ACTIONS 2020 – 2022
                                                                                                                                                                1.
    Support the public sector     • Streamline COVID-19 mobilisation process and governance to            • Develop workforce policy and guidance to manage the workforce
    through COVID-19                facilitate rapid resource management                                    impact of COVID-19
                                  • Scope options for improved mobility pathways across the sector

    Review and enhance core       • Enhance workforce transitions within the current Enterprise           • Simplify and standardise recruitment and selection processes for
    people processes                Agreement, in collaboration with the Industrial Relations and           professional streams
                                    Policy Branch (DTF)
                                  • Continue to offer agencies centralised case management support
                                    services that effectively manage talent across the sector

    Provide workforce             • Identify opportunities to enhance alignment, credibility and          • Refresh HR Leaders training and induction for performance
    performance advice,             integration of unsatisfactory performance process                       management in partnership with agencies
    support and guidance

    Uphold high standards         • Continue to deliver high quality advisory services for legislative,   • Continuous improvement and review of determinations and
    of statutory advice             policy and effective workforce management to the sector                 guidelines
                                  • Successful execution of the statutory powers of the Commissioner      • Investigate and manage employment complaints and public
                                    for Public Sector Employment, including advancing the objects and       interest disclosure matters
                                    principles of the Public Sector Act 2009
                                  • Develop an integrity framework, aligning fundamental ethical
                                    behaviors and practices for the workforce

4           OFFICE OF THE COMMISSIONER FOR PUBLIC SECTOR EMPLOYMENT | STRATEGIC DIRECTIONS 2020 – 2022
OBJECTIVES
                       Advance current and future leaders
                       Highly effective leaders who invest in their
                       talent and unleash workforce potential

                                                                                                                               ACTIONS 2020 – 2022
                                                                                                                                                        2.
    Improve leadership            • Develop a leadership strategy, and revised whole of sector       • Continue to evolve sector wide leadership capability through
    capabilities                    leadership capability framework                                    the delivery of the South Australian Leadership Academy (SALA)

    Review the recruitment        • Provide best practice recruitment and selection guidance and     • Review opportunities to enhance and standardise recruitment and
    and selection practices for     support for leadership positions                                   selection practices for executive positions
    executive positions

    Ensure all leaders are        • Design and implement an online chief executive and executive     • Develop an engaging chief executive and executive onboarding
    effectively onboarded to        induction platform                                                 experience to the South Australian Public Sector, empowering
    the Public Sector                                                                                  leaders with the right information

5           OFFICE OF THE COMMISSIONER FOR PUBLIC SECTOR EMPLOYMENT | STRATEGIC DIRECTIONS 2020 – 2022
OBJECTIVES
                      Shape the future workforce
                      We support the public sector plan for a
                      resilient and future focussed workforce

                                                                                                                                     ACTIONS 2020 – 2022
                                                                                                                                                                 3.
    Reimagine the future of       • Partner with DTF and DPC to deliver the Workforce                     • Develop HR Strategy and annual implementation plan to position
    the public sector               Transformation Roadmap                                                  the workforce for the future

    Build the fundamentals        • Develop practical resource planning tools for the sector.             • Provide best practice workforce planning advice, support
    for strategic workforce                                                                                 and guidance for the sector
    planning and resource
    management

    Provide attractive and        • Partner with Department for Innovation and Skills to deliver          • Ensure content on the I WORK for SA Jobs Board reflects South
    accessible employment           the Skilling South Australia implementation agreement for the           Australian public sector as an employer of choice
    pathways to optimise the        public sector
    workforce of the future       • Continue to promote and facilitate Aboriginal, youth and disability
                                    employment programs

    Identify professions          • Partner with HR Leaders and operational managers to undertake         • Develop training on mobility transition obligations and principles
    requiring the greatest          a HR Capability Assessment                                              for excess employees
    capability uplift             • Develop a HR capability framework to bridge identified
                                    capability gaps

6           OFFICE OF THE COMMISSIONER FOR PUBLIC SECTOR EMPLOYMENT | STRATEGIC DIRECTIONS 2020 – 2022
OBJECTIVES
                      Advance systems and data
                      Decision makers have connected systems and data
                      enabling insights for continuous improvement

                                                                                                                                  ACTIONS 2020 – 2022
                                                                                                                                                            4.
    Provide workforce data        • Develop and review the State of the Sector report, and work with   • Continue to build the Enterprise Data Warehouse and further
    and information to              agencies to build on strengths and address areas for improvement     develop workforce dashboard reporting
    measure and evaluate          • Provide valuable data and information to the sector through the
    performance                     annual Workforce Information Report

    Facilitate sector wide        • Complete procurement, communication plan, and mapping of           • Build diversity and inclusion data collection into the ‘I WORK FOR
    employee engagement             ‘I WORK FOR SA’ survey program requirements with agencies            SA’ Your Voice Survey
    surveys                       • Conduct ‘I WORK FOR SA’ Your Voice Survey to baseline current
                                    state and identify cultural strengths and weaknesses

    Improve capability            • Partner with small agencies to deliver E-recruitment               • Replace and enhance the Injury management system (SIMS)
    of corporate Human            • Partner with small agencies to design and implement                • Continue to facilitate the Human Capital Management
    Resources and Work              a performance management and development system                      vendor panel
    Health Safety and Injury
                                  • Replace and enhance the work health and safety system              • Continue to manage the Audit Verification System 2020
    Management systems
                                    (MySafety)                                                           program contract
    and applications

7           OFFICE OF THE COMMISSIONER FOR PUBLIC SECTOR EMPLOYMENT | STRATEGIC DIRECTIONS 2020 – 2022
OBJECTIVES
                       Inclusive, safe and ethical public sector
                       We lead a safe, diverse and inclusive workforce
                       that reflects the communities we serve

                                                                                                                                       ACTIONS 2020 – 2022
                                                                                                                                                                   5.
    Lead diversity strategies     • Continue to implement the Diversity and Inclusion Strategy 2019 -      • Develop OCPSE Disability Access and Inclusion Plan (DAIP)
    which provide all               2021 and the Disability Employment Strategy 2020 - 2023                • Oversee implementation of the Buthera Agreement
    employees with a sense        • Engage with key stakeholders through communities of practice,          • Update flexible work guidance to enable new ways of working
    of belonging                    strategic committees and HR Leaders to integrate diversity and
                                    inclusion into organisational practices.

    Lead Work Health, Safety      • Protect the health and safety of the workforce, leading                • Manage the launch and continuous improvement of MySAFETY
    and Injury Management           implementation of the WHSIM framework                                    and Injury Management System (SIMS), including completion of
    (WHSIM) strategy,             • Complete Actuarial valuation of outstanding liabilities for worker’s     risk and audit modules and webinar series
    continuous improvement          compensation                                                           • Accurate and timely WHSIM reporting to agencies, key
    and compliance                                                                                           stakeholders and statutory authorities
                                  • Develop South Australian Public Sector strategies and continuous
                                    improvement programs aligned to National standards.

    Drive initiatives to build    • Support agencies to implement the Mentally Healthy Workplaces          • Provide expert advice and guidance to the Suicide Prevention
    mentally healthy and            Framework including resource development and delivering training         Issues Group​
    culturally safe workplaces      and initiatives aimed at awareness raising and skill development       • Provide expert advice guidance to the SA Health Culture Reform
                                  • Support agencies to reduce bullying and harassment through               Taskforce
                                    supporting the design and delivery of assessment and intervention      • Develop and pilot bullying and harassment training for SA Health,
                                    programs                                                                 and commence roll out for the sector
                                  • Lead agencies to design and implement peer support programs
                                    through the development of guidance materials, advice and
                                    delivery of training programs for peer support officers

    Continue to embed values      • Continue to support agencies, leaders and key stakeholders             • Continue to educate and develop employees on their
    and code of ethics in           integrate the South Australian Public Sector Values into                 responsibilities as outlined in the South Australian Public Sector
    everything we do                organisational practices and behaviours                                  Code of Ethics

8           OFFICE OF THE COMMISSIONER FOR PUBLIC SECTOR EMPLOYMENT | STRATEGIC DIRECTIONS 2020 – 2022
We will make it happen
Our people are passionate, inclusive and forward-thinking
We uphold a high standard of service excellence for the public sector

WAYS OF WORKING                                                                                                                 SUCCESS OUTCOMES
    Vibrant and resilient team, collectively    • Employees have completed formal performance                 • Leaders regularly engage with staff to reconnect on the
    working to a clear purpose                    development plans and participate in regular performance      OCPSE Strategic Plan deliverables, performance outcomes,
                                                  conversations with line managers                              values in action and employee wellbeing
                                                • OCPSE Managers achieve standard key performance
                                                  indicators that drive best practice financial management,
                                                  procurement, people leadership and governance

    Adaptive and inclusive culture, placing     • Remote working forms are completed and reviewed             • Employees have completed all mandatory training
    our wellbeing and safety at the centre        regularly for all remote working arrangements               • New employees have completed internal induction
    of our actions                              • Effective processes are established and evaluated to
                                                  support hybrid working arrangements

    Lead with integrity, deliver with           • Regular content management of information published on      • Service Level Agreements are reviewed and managed
    sound governance and transparent              the OCPSE website.                                            effectively with DTF and DPC
    communication                               • Compliance with State Records Management Act achieved       • Continuous improvement of project management, records
                                                • All communication channels are delivered to high              management and information sharing
                                                  standards including, social media, online activities and
                                                  WOGE emails

9           OFFICE OF THE COMMISSIONER FOR PUBLIC SECTOR EMPLOYMENT | STRATEGIC DIRECTIONS 2020 – 2022
The Office of the Commissioner for Public Sector Employment welcomes
comments about this document and suggestions on how it may be improved.

Feedback and enquiries may be directed to:

The Office of the Commissioner for Public Sector Employment
Website: publicsector.sa.gov.au
Email:       publicsector@sa.gov.au
Phone:       1800 317 333
Street address:	
                Ground Floor, State Administration Centre,
                200 Victoria Square (Tarndanyangga), Adelaide SA 5000
Mailing address: GPO Box 1045, Adelaide SA 5001

©2020 South Australian Government. All rights reserved.
Use of the contents of this report should acknowledge the source and where
applicable provide a page and/or paragraph reference. Changes or additions to
any data or references should be clearly acknowledged.

                                                                                publicsector.sa.gov.au
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