Making the Grade Culture, communication common among colleges that successfully reopened - Franklin Pierce University

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Making the Grade Culture, communication common among colleges that successfully reopened - Franklin Pierce University
96                                                                                                           USA TODAY SPECIAL EDITION

                                                                             EDUCATION

                                                                                                                       JARED LAZARUS/DUKE UNIVERSITY
A member of Duke University’s Compliance Team distributes COVID-19 information to students.

                                                                                              By Adam Stone

Making the Grade                                                                              S
                                                                                                         ENIOR YEAR HAS BEEN anything
                                                                                                         but typical for Benjy Renton. His
                                                                                                         study-abroad program in China was
                                                                                                         cut short in January 2020 by the
                                                                                                         coronavirus. Back at Middlebury
                                                                                              College in Vermont, the student journalist joined
        Culture, communication common among                                                   a national team of researchers in development
                                                                                              of a dashboard to contact-trace Donald Trump,
          colleges that successfully reopened                                                 documenting the impact of the former president’s

                                                                                              CONTINUED
Making the Grade Culture, communication common among colleges that successfully reopened - Franklin Pierce University
98                                                                                                                                               USA TODAY SPECIAL EDITION

                                                                                   EDUCATION

                                                                                                                                                                    Benjy Renton

                                                                                                                                                                       KATHERINE KOEHLER

                                                                                                                                                  “I was pleasantly
                                                                                                                                                  surprised at how
                                                                                                                                                  much it did feel like
                                                                                                                                                  being at school. And
                                                                                                                                                  it’s certainly much
                                                                                                                                                  better to be on
                                                                                                                                                  campus than in your
                                                                                                                                                  parents’ basement.”
                                                                                                                                                             — BENJY RENTON,
                                                                                                                  Duke University                    Middlebury College student
                                                                                                                      testing site

                                                                                                       JULIE SCHOONMAKER/DUKE UNIVERSITY

COVID-19 infection.                          the fall, even in the face of pandemic       successful — even if some had to be              puses reopening did go well, however, a
  When Middlebury officials initially         concerns. By looking at what went right,     graded on a curve. “The vast majority            set of common characteristics emerged,
announced plans to reopen campus in          experts say, it may be possible to chart a   of institutions that started in-person           Marsicano says.
the fall, Renton had his doubts. “I was      smoother, successful path forward.           or hybrid (classes) stayed in-person or            “First is controlling the mobility of stu-
skeptical about the plans based on what                                                   hybrid,” Marsicano says.                         dents, not letting students leave campus,”
was happening nationally in July, when       STAYING IN-PERSON                              Not everyone got passing marks, of             he says. “Second is (coronavirus) testing.
there was no testing and the cases were         From the start of the pandemic, the       course. A number of campuses opened in           Colleges that tested every student (upon
spiking. I thought, ‘This is going to be     College Crisis Initiative at Davidson        the fall, only to scale back their in-person     arrival) kept their cases down, because
terrible,’” he says.                         College in North Carolina tracked some       learning as COVID-19 spread through the          they could catch outbreaks before they
  But the semester exceeded Renton’s         1,900 four-year institutions and 1,000       student population. The University of            happened.”
expectations. “I was pleasantly surprised    two-year schools. About 55 percent of        Notre Dame in Indiana switched to online           And those schools that succeeded with
at how much it did feel like being at        them opened for on-campus learning in        learning for two weeks in response to a          in-person learning focused on creating
school,” he says. “And it’s certainly much   the fall, according to founding director     spike in coronavirus cases; Oklahoma             a campuswide culture in support of safe
better to be on campus than in your          Chris Marsicano, an assistant professor      State University quarantined an entire           practices. “Those colleges that did well
parents’ basement.”                          of the practice of higher education at       sorority, while Colorado College had to          were able to convince everybody to wear
  Around the nation, many colleges were      Davidson.                                    quarantine a dormitory.
able to open for on-campus learning in          Overall, most schools’ efforts were         In the majority of cases where cam-            CONTINUED
Making the Grade Culture, communication common among colleges that successfully reopened - Franklin Pierce University
100                                                                                                                                           USA TODAY SPECIAL EDITION

                                                                                    EDUCATION

                                                                                                                              Information desk, Rice University student center

                                                                                                                                                            JEFF FITLOW/RICE UNIVERSITY

masks all the time,” Marsicano says.           arrival,” says Michael Schoenfeld, Duke’s   and quarantine. That absolutely had a        a number of common facilities — the
“They were able push students to be            vice president for public affairs and       significant impact on reducing the overall   libraries, the art museum.”
accountable to each other. The schools         government relations.                       number of infections.”                          At Franklin Pierce University in rural
that sent a message — we are all in this          Widespread testing played a decisive        Duke reduced the resident population      Rindge, N.H., a collaborative approach
together — they did very well.”                role in the campus’ fall success, Schoen-   from 6,000 to about 3,200. “That allowed     was key to driving student adherence to
                                               feld says.                                  every student to have a single room, and     COVID-19 guidelines. The school formed
CULTURE OF SAFETY                                 “If you have people living and           it reduced the density in shared bath-       working groups comprised of students,
  Duke University leaned heavily into          working together, testing and tracing       rooms and dining facilities,” Schoenfeld     faculty and staff to help guide the
testing, delivering close to 200,000           is an essential piece of managing the       says. The school also curtailed events       pandemic response and to garner broad
COVID-19 tests from August to Novem-           health of that population,” he says. “If    and activities. “We had mandatory            buy-in among campus constituencies.
ber. “Over those four months we had a          somebody tested positive, they were         masking requirements from day one               “The working groups originally
total of 152 positive tests, and 26 of those   immediately put in isolation. We had set    on campus, with a stringent policy for
were students who tested positive on           aside 300 beds on campus for isolation      distancing,” Schoenfeld says. “We closed     CONTINUED
Making the Grade Culture, communication common among colleges that successfully reopened - Franklin Pierce University
102                                                                                                                                             USA TODAY SPECIAL EDITION

                                                                                   EDUCATION

                                                                                                                                                              Adelphi University

                                                                                                                                                                       ADELPHI UNIVERSITY

                                                                                                                Physics class at
                                                                                                                Rice University                                  Duke University

                                                                                                             JEFF FITLOW/RICE UNIVERSITY               JULIE SCHOONMAKER/DUKE UNIVERSITY

convened over the summer and con-            istration adopted a policy of “communi-      some institutions smooth out the bumps           people who live with you and socialize
tinued to meet throughout the fall           cating transparently, consistently and       and keep everyone aligned toward the             with you and eat with you.”
semester to evaluate the effectiveness       concisely,” says Kristen Capezza, vice       greater community need.
of our implementation and to respond         president of enrollment management             At Rice University in Houston, for             LOOKING AHEAD
to emerging challenges,” says university     and university communications.               instance, a student-led COVID-19 Com-              Schools that struggled can draw
president Kim Mooney. “Those ongoing            “Our students and families — and          munity Court adjudicated infractions             lessons from their more-successful
conversations have helped ensure that        (the) internal community of staff and        and meted out penalties that included            counterparts. “It’s a matter of leader-
our approach during the pandemic was         faculty — received regular guidance          writing letters of apology, performing           ship,” Marsicano says. “In the fall, we
based on real-life daily experiences of      leading up to and throughout the             community service projects and meeting           saw that institutions whose leaders
the people who teach and work here and       semester,” she says. The school’s            with advisers.                                   identified problems early, who made
by those who live and learn here.”           website shared detailed information,           “There is only so much the adminis-            data-driven decisions and drew on
                                             with supporting videos to communicate        tration can do. As an administrator, I           their institutional ethos, were able to
OPEN COMMUNICATION                           key content.                                 don’t socialize with (students), I don’t         succeed.”
   At Adelphi University on New York’s          “Our ‘Pledge to Protect’ was widely       eat with them, but their peers do,” says           Marsicano added that a funding boost
Long Island, frequent and open commu-        publicized to generate our community’s       Emily Garza, Rice’s director of student          could also help. He notes that tests
nication proved key in helping to keep       commitment to measures that intended         judicial programs.                               can cost as much as $100 each, and a
all seven residence halls open through       to protect everyone’s health, safety and       “Students need to see that their peers         vigorous program of frequent testing
the fall semester.                           well-being,” Capezza says.                   are also modeling this behavior and              can represent a significant financial
   In addition to limiting student gather-      Of course, students aren’t going to get   compelling them to comply,” Garza says.          hurdle. “States need appropriate funds
ings and redesigning classroom spaces        it right all the time. Having a student-     With the student-led court, “the people          in support of this,” Marsicano says.
to allow for social distancing, the admin-   centric disciplinary response helped         saying that this is important are the            “That would make a big difference.”
Making the Grade Culture, communication common among colleges that successfully reopened - Franklin Pierce University Making the Grade Culture, communication common among colleges that successfully reopened - Franklin Pierce University Making the Grade Culture, communication common among colleges that successfully reopened - Franklin Pierce University
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