Meeting your Healthy Blue Living weight management requirement - If your body mass index is 30 or more, you have two ways to get healthier
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If your body mass
index is 30 or more,
you have two ways
to get healthier
Walkingspree
Page 8
Weight
Watchers®
Page 5
Meeting your Healthy Blue Living
weight management requirement
bcbsm.com/hblweight
Two ways to reach a healthy weight
You’re receiving this booklet if your Blue Care Network Qualification Form shows that your body mass
index is 30 or more. To earn enhanced benefits in Healthy Blue Living, sign up for our Weight Watchers
or Walkingspree program in the first 120 days of your benefit year.
We’ll cover the cost as long as you participate, although some restrictions apply. From the date
you enroll, you’ll need to participate for the rest of your benefit year or until we receive an updated
qualification form showing your BMI below 30.
If you or your covered spouse chooses not to participate, everyone on your contract will have standard
benefits for the rest of your benefit year. You’ll have the same great Healthy Blue Living plan, but with
higher out-of-pocket costs.
Being on time can
save you dollars
About 25 percent of members
drop to standard benefits
because they fail to complete
requirements on time. They have
the same great plan, but with
higher out-of-pocket costs.
Confirm you’re enrolled by:
• Logging in to your account
at bcbsm.com. Click
My Coverage, then Medical,
then To-Do List.
• Calling the Customer Service
number on the back of your
Blue Care Network ID card.
We offer translation services
for non-English speakers.
More than 140 languages
are available.
Blue Care Network is committed to helping you achieve your best health status. Rewards for participating in our wellness program, Healthy Blue
Living, are available to all members. If you think you might be unable to meet a standard or requirement for a reward under this wellness program,
you might qualify for an opportunity to earn the same reward by different means. You can work with your BCN primary care physician to find an
alternative that’s right for you in light of your health status. Consult with your BCN primary care physician before starting any regular exercise or
weight management program
2
When do I choose a weight management Where do I obtain a Healthy Blue Living code?
program? Find your HBL code by logging in to your account at
After we receive and process your BCN bcbsm.com. It’s easy:
Qualification Form that shows your body • Click on the My Coverage tab.
mass index is 30 or more, we’ll notify you that
• Click on the Medical tab.
you need to select a BCN‑sponsored weight
management program. • Click on To‑Do List.
• Click on Choose a weight management program.
How do I enroll? • Select the button for either Walkingspree or
Detailed enrollment steps for Weight Watchers start Weight Watchers.
on Page 4 and for Walkingspree on Page 8. If you • Click Submit.
have any enrollment questions, call the Customer
• Your HBL code will display. For your records,
Service number on the back of your Blue Care Network
write down your code.
ID card.
If you have a problem logging in, ask for technical
Choose carefully. Your selection is for the whole
help from the Blue Cross Blue Shield of Michigan
year. You may not change your weight management
Web support help desk at 1‑888‑417‑3479.
program until your next benefit year.
If you don’t have Internet access, you may obtain
How long do I have to choose a weight your code by calling the Customer Service number
management program option? on the back of your BCN ID card.
Register for either Weight Watchers or the
Walkingspree program within 120 days of the start How does my Healthy Blue Living code work,
of your benefit year. Start participating within and what do I do with it once I receive it?
one week of registration. The sooner you sign Each Healthy Blue Living code is unique. Either
up, the sooner you can begin working toward a enter your HBL code online (to join Walkingspree
healthier lifestyle. and some Weight Watchers groups) or dial a toll‑free
number to provide it to a Weight Watchers Customer
How much do I have to pay to participate in a Service representative.
weight management option?
If your BMI is 30 or more, BCN covers the cost What happens if I lose or forget my Healthy Blue
of Weight Watchers or Walkingspree for the entire Living code?
benefit year as long as you meet requirements. To see your HBL code:
• Log in to your account at bcbsm.com.
• Click on the My Coverage tab.
• Look in the Health Measure Follow‑up section.
Or, call the Customer Service number on the back of
your Blue Care Network ID card.
3
What if I accidently select the wrong option Can I upload my steps using my smart phone or
online? mobile device?
Contact Blue Care Network’s Customer Service Easily sync to a mobile device, including iPhone, iPad,
department within 48 hours. We can change your iPad mini and Androids. Go to walkingspree.com to
option right away so you don’t lose the opportunity check for a link to the app in your device’s app store.
to qualify for enhanced benefits. You must stay in
If I reach my BMI target, can I still participate in
your chosen program for the entire benefit year.
a weight management option?
How often am I evaluated, and what do I Yes. To help you maintain your positive results, Blue
have to do to meet the weight management Care Network will pay for your weight management
requirements for enhanced benefits? program through the end of your benefit year.
You’re evaluated every three months, beginning
If I don’t have a BMI of 30 or more, can I still
from the date you enroll. To keep or earn enhanced
participate in Weight Watchers or Walkingspree?
benefits:
Yes. We encourage you to be healthy. Join either
• In Weight Watchers, attend 11 out of 13 weekly
program at a discount rate. For details, visit
meetings.
bcbsm.com/xtras. In the search box, enter
• In Walkingspree, walk an average 5,000 daily “Weight Watchers” or “Walkingspree.”
steps each three-month period.
With either option, participate through the end
of your benefit year or until we have an updated
qualification form from your doctor showing that
your BMI is below 30.
What type of computer do I need to use
Walkingspree?
Walkingspree recommends using the mobile app to
sync your steps. If you wish to use desktop software,
you can download Walkingspree software in
Microsoft® Windows® or Apple® Macintosh® format.
Then view everything in Walkingspree’s website.
Microsoft Windows: The Walkingspree software
should be compatible with any PC running
Windows 8®, Windows 7® or Windows Vista®.
Apple Macintosh: The Walkingspree
software will be compatible soon with
Apple Intel® Processor computers running
OS Mavericks®.
The software isn’t compatible with
Windows RT®, Windows ME®,
Windows 2000®, Windows 98®,
Windows XP® or older
Windows systems.
4
Option 1: Weight Watchers
For more than 40 years, Weight Watchers has helped millions of people around the world lose weight.
Blue Care Network offers this program to members who have a BMI of 30 or more to help them become
healthier and work toward earning enhanced benefits.
What do I need to do to meet the Weight Watchers requirement for enhanced Healthy Blue Living benefits?
Attend 11 out of 13 weekly meetings per session. Participate until your BMI drops below 30 and we have an
updated qualification form from your doctor.
Automatic renewal
If you were in Healthy Blue Living’s Weight Watchers program in your previous benefit year and your
qualification form shows that your BMI is still 30 or more, we’ll automatically re-enroll you. There’s no need
to re-select the program. This applies to members who participated in Weight Watchers for the whole
benefit year and met the requirements. We’ll start the re-enrollment process as soon as we receive your new
qualification form.
BCN won’t reimburse you if you attend before we re‑enroll you.
How do I enroll in Weight Watchers?
The home or work ZIP code you provide determines which Weight Watchers group you’ll join. Enrollment
options vary slightly based on the group, but both offer telephone registration.
To register online:
• Log in to your account at bcbsm.com. Make sure to attend a meeting within one week of
signing up.
• Click on the My Coverage tab.
• Click on the Medical tab. You’ll receive official confirmation in three to five
business days. If your Weight Watchers plan
• Click on To‑Do List.
provides vouchers, expect to receive them by mail
• Click on Choose a weight management program. in seven to 10 business days.
• Select the button for Weight Watchers.
• Enter your preferred ZIP code.
Before your sign‑up deadline, check that
• Click Submit. your account at bcbsm.com shows you’ve
enrolled in Weight Watchers. Or, check by
• Your HBL code will appear on the screen and
calling Customer Service at the number on the
you’ll have the option to register by calling a
back of your Blue Care Network ID card.
toll-free number or by visiting a website. For your
records, write down your code.
Option 1: Weight Watchers
5
Weight Watchers continued
To register by phone: How do I re‑enroll upon completing my first
If you don’t have Internet access, Customer Service 13‑week session?
will help you get the information you need to enroll. There are two ways you may re‑enroll in your next
session as long as you’ve attended 11 out of 13 weekly
• Call the Customer Service number on the back
meetings per session:
of your Blue Care Network ID card. A Customer
Service representative will register you. You’ll Method 1
receive confirmation by mail in three to five
• Weight Watchers staff will validate your
business days. If your Weight Watchers group
participation and help you re‑enroll.
uses vouchers, you’ll receive them by mail in
seven to 10 business days. • Weight Watchers will direct you to your account
at bcbsm.com for your HBL code. If you don’t
Make sure to attend a meeting within one week of have Internet access, call Customer Service
signing up. at the number on the back of your Blue Care
Network ID card to obtain your HBL code.
How is attendance tracked?
• Call Weight Watchers toll‑free and provide your
You’re responsible for taking your Weight Watchers
HBL code to enroll in the next 13‑week session.
member booklet with you to each meeting and
making sure the Weight Watchers staff accurately • If your Weight Watchers plan provides vouchers,
records your attendance. Weight Watchers sends expect to receive them by mail in seven to
your attendance report to BCN. 10 business days.
Method 2
• Your Weight Watchers staff will confirm if you’re
eligible for re‑enrollment and will automatically
enroll you or ask if you’d like to enroll in the next
13‑week session.
NEW! Weight Watchers International syncs up with top activity monitors
Weight Watchers International is giving its members more resources to reach their health goals. Its app
syncs with Fitbit®, Jawbone® and other devices that track activity.
Note: All Weight Watchers groups in Michigan aren’t part of Weight Watchers International. Check your
group’s affiliation.
6 Option 1: Weight Watchers
What happens if I don’t attend 11 out of 13 ID card. BCN won’t reimburse you for sessions you
meetings? attended before joining our program.
If you’re unable to meet the attendance requirement
for the Weight Watchers program, you and everyone What if I need to pick a different meeting location?
else on your contract will have standard benefits. Call Weight Watchers or visit weightwatchers.com.
You’ll have the same great Healthy Blue Living plan,
but with higher out-of-pocket costs. Do I have an alternative to Weight Watchers?
Yes, our Walkingspree program is available if you
You’ll have the option of continuing Weight Watchers have Internet access and can commit to walking an
by paying the membership fee at the discount average of 5,000 daily steps per three-month period.
rate offered at bcbsm.com/xtras. At the start
of your next benefit year, if your BMI is still 30 or Can I attend Weight Watchers online?
more, you’ll be able to enroll in one of our weight No, Weight Watchers online isn’t a Healthy Blue
management programs. Living option.
How do I find the Weight Watchers location
closest to me?
During your registration process, by phone or on the
Internet, Weight Watchers will help you locate the
Weight Watchers meeting group closest to your home
or work using the ZIP code you provide. Choose the
location that works best for your schedule.
What if I’m traveling and can’t attend my weekly
meeting?
There are Weight Watchers locations all across
the country. To find a meeting place on a different
day or near your travel destination, go online to
weightwatchers.com*, check with your Weight
Watchers meeting staff or call Weight Watchers.
What if I’m already enrolled in Weight Watchers?
Please continue attending your regular meetings.
We’ll pick up the tab starting on the date you officially
sign up for Weight Watchers through your account
at bcbsm.com or by calling the Customer Service
number on the back of your Blue Care Network
*Blue Care Network doesn’t control this site or endorse its general content.
Option 1: Weight Watchers
7Option 2: Walkingspree
Walkingspree is a fun walking program.
It features a sleek, wireless Inspire Activity Tracker. BCN covers the cost of the device. Sync the
activity tracker with your mobile device or personal computer to:
• Track your steps.
• Log your food intake.
• Connect with other walkers.
• Set step and weight goals.
• Earn badges, and more.
Studies show that walking increases energy, improves mood and results in fewer trips to the doctor.
Steps add up throughout the day and tracking them online motivates and encourages you.
What do I need to do to meet the Walkingspree How do I get started with the Walkingspree
requirement for enhanced benefits? program?
• Achieve an average 5,000 Automatic renewal
daily steps each three- If you were in Healthy Blue Living’s Walkingspree
month period. That’s easy. program in your previous benefit year and your
Studies show that a typical qualification form shows that your BMI is still
office worker averages 4,300 steps per day. 30 or more, we’ll automatically re-enroll you.
• Wear the Inspire Activity Tracker. Sync your step We’ll mail an Inspire Activity Tracker to you.
data wirelessly with your mobile or desktop app. This applies to members who averaged 5,000
See your results in your mobile app or online. steps each three-month period during their
entire benefit year. We’ll start the re-enrollment
• Participate through the end of your benefit year
process as soon as we receive your new
or until we have an updated qualification form
qualification form.
from your doctor showing your BMI below 30.
You’ll need Internet access and a
personal email address. Spouses
participating in Walkingspree cannot
share one email address.
With this “dongle” plugged into your
personal computer and desktop software
installed, your steps will
automatically sync to your
personal Walkingspree
account when you’re within
20 feet and wearing the
activity tracker.
8 Option 2: WalkingspreeSet up a new account
• Log in to your account at bcbsm.com. Upload your steps to the Walkingspree site
within one week of receiving your Inspire
• Click on the My Coverage tab.
Activity Tracker. To confirm that your steps
• Click on the Medical tab. are recording, look at the Steps Status
• Click on To‑Do List. Ticker in your Walkingspree account.
• Click on Choose a weight management
program.
• Select the button for Walkingspree. How is my participation tracked?
We check your number of steps at the end of each
• Click Submit.
quarter. If you and your covered spouse each
• Your HBL code will appear on the screen.
average 5,000 steps daily each quarter, you’re
For your records, write down your code.
meeting the weight management requirement.
• Click to the Walkingspree website.
• Enter your HBL code to activate your account. It’s your responsibility to make sure your steps are
being properly tracked. Easily track your progress
The Walkingspree website will walk you through yourself by reading your email from Walkingspree.
creating an account with user name and password Or, view your results in your mobile app or online.
and setting up your profile. You must participate through the end of your
benefit year or until we have an updated
You’ll receive your Inspire Activity Tracker by mail
qualification form from your doctor showing your
in three to five business days. Instructions in the
BMI below 30.
box will help you set it up in your mobile app or
desktop software. How do you calculate my
You’ll get weekly updates and emails from daily step average?
Walkingspree congratulating you as you reach your Your daily step average is
goals. View your step status for each period in your calculated every quarter from
mobile app or online. the day you start the program.
In your personal online account,
What do I receive with Walkingspree?
Walkingspree daily displays
At no extra cost, you’ll receive a wireless Activity how many steps you need in the
Tracker. It tracks steps, distance, calories burned quarter to reach your goal.
and minutes of activity. It can be worn on your
wrist like a watch or in a clip on a belt. How long does it take to set up my account and
Easily sync to your mobile device, activity tracker?
including iPhone, iPad and
Allow five minutes to complete the registration
iPad mini and Androids to
process. After you receive your activity tracker, allow
track your steps, food intake
three minutes to set up your device. Your Inspire kit
and badges.
contains everything you need to register and activate
your device.
*Blue Care Network doesn’t control this site or endorse its general content.
Option 2: Walkingspree
9Walkingspree continued
How often do I have to upload my data? Who can answer technical questions about my
Complete your first upload within one week of Inspire Activity Tracker or the Walkingspree
receiving your Inspire Activity Tracker. Uploading software or website?
is easy and convenient. When you’re within 20 feet Search walkingspree.com’s comprehensive
of your mobile device or plugged-in dongle, your online help section or submit a ticket at
activity tracker’s data automatically syncs to your support.walkingspree.com.* Walkingspree
personal online Walkingspree account. As soon as provides customer service within 24 hours, 9 a.m.
you upload, you’ll instantly see your total steps on to 6 p.m. Eastern time Monday through Friday.
your personal online dashboard. Sync as often as
you like. What if I’m traveling and can’t upload my activity
tracker data?
How often should I wear my activity tracker, and Connecting to Walkingspree is easy with the app’s
where should I wear it? Bluetooth wireless connection to Wi‑Fi at any hotspot.
To average 5,000 steps each day, we recommend
wearing your activity tracker from the time you get Can I upload my data at work?
up in the morning until you go to sleep at night. The Sync easily at work using your mobile app. Check
Inspire Activity Tracker can be worn as a wristband whether your employer allows you to install the
or as a clip. Those options allow you to wear it on desktop software on your computer at work.
your wrist, pants, shirt pocket or belt. For help with permission or installation, go to
support.walkingspree.com.
What happens if I don’t meet the 5,000 steps
a day average over three months? What if I lose my Inspire Activity Tracker?
At the end of each quarter, if your or your covered Contact Walkingspree right away at
spouse’s average falls short, you and everyone else support.walkingspree.com*. At enrollment, you
on your contract will have standard benefits for the receive one Inspire Activity Tracker. BCN covers
rest of your benefit year. You’ll have the same great the cost. If you lose or damage the first one, a
Healthy Blue Living plan, but at higher out-of-pocket replacement activity tracker will be mailed to you
costs. at no extra cost. If the first replacement is lost or
damaged, you’ll need to purchase an activity tracker.
At the start of your next benefit year, BCN will cover Walkingspree will promptly mail a new device to you
the cost for you to enroll in Walkingspree or another so that you can resume recording your steps.
weight management program if your qualification
form shows your BMI is 30 or more. Do I have an alternative to Walkingspree?
Yes, our Weight Watchers program.
Don’t lose steps
The recharged battery should last a week.
10% battery The device will warn you at 10 percent
please charge
battery level. Walkingspree recommends
recharging every three days.
*Blue Care Network doesn’t control this site or endorse its general content.
10 Option 2: Walkingspree11
Healthy Blue Living gives you quality
health care coverage and access
to wellness resources so you can achieve
a healthier lifestyle.
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