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International Student Guide | Melbourne | 2020
International
Student Guide 2020 FREE
Melbourne
A guide by local experts
Forward
thinking,
career
focused
Futures shaped here Study at Australia’s
number one university
for graduate employment.*
Today’s home for tomorrow’s leaders.
We pride ourselves on providing international
With more buildings to choose from, private studios and shared students with practical, industry-focused
apartments designed perfectly for students, and Melbourne’s best courses that prepare you for a rewarding career.
locations, choose a home that inspires you. • 12-week post-study internship program
provided by Study Group Australia Pty Limited.
• Two-year, 12-subject master’s degrees
with the eligibility to apply for post-study
work rights.
• Located in the heart of Melbourne,
ranked #2 of the world’s most livable cities,^
with additional centres in Brisbane
and Sydney.
Get the best head start at Scape. • Celebrating 25 years of success
between Charles Sturt University
Scape Student Living
and Study Group Australia Pty Limited.
P. +61 3 9977 8088 E. bookings.au@scape.com W. scape.com
Learn more: csustudycentres.edu.au/insider
*QILT Graduate Outcomes Survey 2019 ^The Economic Intelligence Unit, 2019
Charles Sturt University. CRICOS Provider Code: 00005F. ABN: 83 878 708 551.
The Charles Sturt University Study Centres are operated by Study Group Australia Pty Limited
ABN 88 070 919 327 under a services agreement with Charles Sturt University.
32951_11.19
OUR TEAM
Contents
EDITORIAL
Content Manager -
Gemma Kaczerepa
Writer -
Quyen Tran
Setting up ACCOMMODATION 22
COMMUNICATION 36 Production Manager &
Everything you need to
Designer - Samuel Trezise
know to get your new MONEY & BANKING 40
student life organised EMPLOYMENT 46 PHOTOGRAPHY
and start enjoying the Samuel Trezise
experience of being in a STUDYING 56
Visit Victoria
new city. HEALTH & SAFETY 60
BUSINESS DEVELOPMENT
Advertising -
Bela Mitchell
TRANSPORT 72
Areas Managing Director - James
CITY CENTRE 82
Learn about the Martin
different areas that make CARLTON & FITZROY 88
Marketing Coordinator -
Melbourne an ideal place NORTH MELBOURNE &
Portia Postlethwaite
to live and study. PARKVILLE 94
BRUNSWICK & NORTHCOTE 100
ENQUIRIES AND FEEDBACK
SOUTHBANK & SOUTH For all enquiries please
MELBOURNE 102 contact
hello@insiderguides.com.au
If you have any feedback for
Insider Guides, we’d love to
Activities hear it. Please head to:
Looking for something EVENTS 107 www.insiderguides.com.au/
to do on the weekend? feedback
LIVE MUSIC 110
Want some new ways to
make friends or explore CINEMAS 111
Co-branding partners:
the city? Find out the FUN ACTIVITIES 112
best activities in and
CAMPING 115
around Melbourne.
TRAVEL 118
KEY CONTACTS AND SERVICES
Need some help while you are in Melbourne? Find the All information presented is true and correct
contact details of the various support services available. to the best of our knowledge. Current
businesses and services mentioned were
operating at the time of publication. We
P. 120 apologise if any have moved, closed or their
services have altered in the interim.
4 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 5
A message from the
Lord Mayor of Melbourne
Welcome to Melbourne; I am settle in and set yourself up for
delighted that you’ve chosen to make success. Sign up to develop your
our city, one of the world’s most professional skills at the Melbourne
liveable cities, your home while International Student Conference,
you study.
register for our International Student
Did you know Melbourne is ranked newsletter or get involved in one of
the best city in Australia for our many volunteer programs like
students? And third best in the world, the City Ambassador International
just behind London and Tokyo. We are Student program. I hope to see you at
proud to be a home away from home the Lord Mayor’s Student Welcome.
for our international students.
While you’re here it’s very important
Our city is a world-class education to us that you feel welcomed,
JUST ARRIVED
hub with top-tier universities and respected and safe. We want every
many new innovative courses on student to have a positive experience.
offer. We have nine universities
We hope you build a lasting
IN MELBOURNE?
and more than 200 educational
connection with Melbourne, and
institutions and we offer a range
I encourage you to experience
of services, to help students feel
everything our city has to offer. It is
welcome.
a great place to study and an even
You have all come a long way to be better place to live. You’ll find so
here and are now one of almost much to love here, whether your
60,000 international students who interests lie in the arts, sports, food
The City of Melbourne runs a range of events have elected to study in Melbourne or socialising.
and programs for international students. – or one of almost 30,000 who also
call the city home.
I wish you every success in your
studies and hope you feel at home
We pride ourselves on embracing with us during your stay.
Do you want to: people from all walks of life; our
• Make new friends? city is home to people speaking 260 Sally Capp
different languages and dialects and Lord Mayor
• Come to the Lord Mayor’s Student Welcome?
practicing 135 faiths.
• Attend free workshops, tours and performances?
International students are an
• Learn leadership, employment and job search skills? important part of the fabric of this
city and we want you to get involved
• Register for volunteer opportunities?
and enjoy your new Melbourne life.
City of Melbourne has a range of
Sign up to our newsletter at events and programs to help you
melbourne.vic.gov.au/internationalstudents
Follow us on Facebook
@cityofmelbourneinternationalstudents
INSIDERGUIDES.COM.AU 7
You are invited
to a welcome dinner
Are you new to Australia? Do you want to meet local friends?
Do you love tasting food from different countries?
Want to learn more about Australian and other cultures?
Join us at welcome dinners held across Melbourne!
A message from
Study Melbourne
Welcome to Melbourne, An initiative of the Victorian
Australia’s best student city Government, we offer free help
and support, cultural experiences
You’ll love studying in Melbourne.
and social events, and programs to
There are so many ways to get
help you prepare for career success.
involved, meet new friends, develop
Our services are independent,
new skills and prepare for the career
confidential and free.
of your dreams. Free programs and
services for international students Stay in touch with
are available through your education Study Melbourne:
provider, your local council,
• Subscribe to our monthly student
student groups, and through Study
A welcome dinner connects international students with Australian residents over newsletter
Melbourne.
delicious food and conversations. Cook your favourite food or bring a dish from your
• Follow us on Instagram, LinkedIn,
culture and share it at a potluck dinner. Be touched and entertained by stories of life, Come and say hi to us at the Study
love and change from the people you meet. Find out how much our multicultural and
and WeChat
Melbourne Student Centre, in the
multifaith communities have in common. You will be surprised. heart of Melbourne at 17 Hardware • Join our Facebook group –
Lane. Our multilingual team can help International students of
Participation is FREE! you find trustworthy information Melbourne and Victoria
and support services. They can
studymelbourne.vic.gov.au/insider
answer your questions about health,
accommodation, safety, work rights,
Connect with us for more information and event updates and managing your finances. There’s
also free wi-fi, a quiet space to study,
Website: www.welcomedinnerproject.org
and plenty of activities and events.
Facebook: www.facebook.com/wdpvictoria
Instagram: www.instagram.com/the_wdp
INSIDERGUIDES.COM.AU 9
“ As someone studying
art and humanities, I
could not have chosen
a better city.
Melbourne is the art
and culture capital of
Australia!
“
Ethel, Philippines
Studying at the
University of Melbourne
Quick facts
Royal origins
Melbourne was named
to honour former British
prime minister, William
Tram central
Melbourne’s tram
network is the largest
outside Europe. There
Culturally diverse
Around one-third of
Melbourne’s population
was born overseas.
“ I love living in
Melbourne because
everyone is enjoying
Lamb, who lived in the are currently 450 trams The most common their life, and there’s
tiny English village of travelling over 244 birthplaces are the
Melbourne. kilometres of track. UK, India, China and
a friendly and diverse
Vietnam. culture where people
respect each other.
Home of invention
There are several
everyday items that were
Sporting capital
Melbourne is the
birthplace of the
Australia’s first pizza
Toto’s was the first
pizza restaurant to open
Felycia, Indonesia
Study Melbourne
“
invented in Melbourne, Australian sport AFL in Australia. Setting student ambassador
including aspirin, the and is the only city in up shop in 1961, the
bionic ear, the black box the world to house five restaurant is still located
flight recorder, dim sims, international standard in Carlton, an inner
and Australia’s favourite sporting facilities. suburb of Melbourne
spread, Vegemite! known as ‘Little Italy’.
10 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 11
Must-do in Melbourne
There are so many fun things to do in Melbourne, but here are a few
you can’t leave the city without doing.
1. 2.
Get a caffeine hit Explore the laneways
and arcades
Melbourne is famous for coffee, so
nearly every cafe will serve a very good While you’re here, check out the street
cup of it. art, cute cafes and local
shopping boutiques.
3. 4.
Watch a live AFL match Take in some live comedy
Pick a team and enjoy Melbourne’s Melbourne is famous for hosting live
favourite sport from the spectator
stands. comedy throughout the year and at
the annual Melbourne International
Comedy Festival.
5. 6.
See the city from the top Get arty
You’ll find plenty of rooftop venues The city is Australia’s art capital. Check
and observation decks in Melbourne, out the National Gallery of Victoria,
including Naked for Satan, Rooftop Heide Museum of Modern Art and
Cinema and Eureka Skydeck. smaller galleries around Melbourne.
12 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 13
Your first week in Melbourne Amanpreet, India
1. 2. 3.
Studying at Monash University
“ FOR COFFEE
I am a huge fan of the
laneway cafes. They offer
the best combination of
artwork and food that
satisfies both your eyes and
P. 73 P. 41 P. 37 tastebuds.
FOR BREAKFAST
Buy a myki card Set up your bank Sort out your phone
account Higher Ground on Little
You’ll need a myki card You can use your existing Bourke St. I love the
to get around on public This is crucial if you’re phone or buy a new one
Benedict eggs, dry cured
transport. Buy one from planning to work in in Australia, with the
7-11 stores and other Australia, but is also option of going prepaid ham, Emmental, bearnaise,
selected retailers, as well useful for paying rent or signing up for a plan. sourdough and vinegar
as some train stations. and other expenses. “Melbourne is a well-organised powder.
city and just taking a walk FOR DINNER
in the city on a sunny day is Grand Lafayette in Prahran
4. 5. 6. amazing. is the best Japanese on-
table service buffet I have
I like to try out different ever had. The scallops and
cuisines, which are easy to find the fried chicken bao were
in the restaurants situated in as good as they looked when
P. 65
Southbank next to the Yarra the plate arrived.
River. MAKE SURE TO
Know the emergency Stock up your fridge Plan your studies CHECK OUT...
number
And nothing says Melbourne
Once you’ve found Find out when classes better than Federation Square, Hosier Lane. With some
If you need emergency your nearest grocery start, where your of the best artworks and
assistance – police, fire store, stock up on basic campus is located (some which is also next to St. Pauls
or ambulance – you can
call Triple Zero (000),
even when your phone
ingredients and your
favourite foods from
home – they’ll help if you
institutions are spread
across several campuses)
and when O-Week
Cathedral and right across
the road from Flinders Street
Station.”
Lane also offers a good
shopping experience.
“
graffiti in Melbourne, Hosier
can’t get reception. get homesick during your kicks off.
Make sure to store this first week!
number in your phone.
INSIDERGUIDES.COM.AU 15
14 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 15
Make Study
Melbourne
part of your
story
Connect with Study Melbourne
for everything you need to thrive
as an international student in
Melbourne and Victoria
Visit the Study Melbourne Student Centre
at 17 Hardware Lane, Melbourne
Monday to Friday 9am-5pm
1800 056 449 (24 hour)
Download the Unlock Melbourne app
Subscribe to our monthly newsletter
Get an iUse pass – 50% off public transport
for eligible students
Visit studymelbourne.vic.gov.au/insider and be part of
a connected student community.
Authorised by the Victorian Government, 1 Treasury Place, Melbourne.
Improving your English
If you’d like to continue improving your English during your time in
Australia, there are a few tools and resources that can help.
SPEAKING READING & LISTENING
Join a conversation group. There
WHAT RESOURCES ARE AVAILABLE TO
Read in English every day. This
are plenty of conversation groups HELP ME IMPROVE MY ENGLISH LANGUAGE SKILLS?
includes websites, online news
on Meetup.com, as well as at local outlets, newspapers, magazines
libraries and community centres. and books. TITLE LINK WHAT IS IT?
The City of Melbourne runs ESL
Conversation Clubs. You can also Listen to English-language music A social way to practise your
join English Conversation Clubs and podcasts, watch English- English skills. Run by every second
English
at the Study Melbourne Student language films, television shows www.refugeofhope.org.au Wednesday at the Study Melbourne
Conversation Club
Centre. and YouTube videos, and try to do Student Centre, 17 Hardware Lane, by
so without subtitles! Refuge of Hope.
Find a friend who also wants to Informal English language
improve their English and only WRITING ESL Conversation
www.melbourne.vic.gov.au conversation practice at City of
chat to them in English - including Club
Melbourne library branches.
Write a daily journal in English.
via text message, online, over the A platform full of English language
It doesn’t matter what you write
phone and in person. English Central www.englishcentral.com videos that progressively build your
about, as long as it’s in English.
comprehension.
Make friends with people from
Do little translation exercises. Watch well-crafted videos and
other nationalities so you only
Take a passage from a book or BBC Learning complete related activities to
communicate in English. www.bbc.co.uk/learningenglish
article in your native language and English increase your knowledge of the
Join a volunteer group or sports translate it into English, or do the English language.
team so you can put your English reverse. Choose between native speakers and
skills to good use. italki www.italki.com qualified tutors (more expensive) to
have a 1-on-1 video chat with you.
A website and mobile app, Busuu is a
Busuu www.busuu.com social network of people learning new
languages.
18 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 19GOING OUT EFTPOS (Noun/Acronym) Mozzie (Noun)
Machine for electronic Mosquito
Australian slang Arvo (Noun)
Afternoon
(card) payments. Stands
for Electronic Funds
‘The mozzies are so bad
in the summer.’
‘Let’s catch up this arvo Transfer at Point Of Sale
Rip-off (Adjective)
for a coffee.’ ‘Luckily, the café has
To cheat/something that’s
EXPRESSING Keen (Adjective) EFTPOS, because I don’t
Barbie (Noun) too expensive
YOURSELF Excited for something have any cash.’
BBQ ‘This brunch is such a rip-
‘I’m so keen for the new ‘Let’s fire up the barbie Bottle-o (Noun) off - $18 for toast?!’
Aggro (Adjective) Quentin Tarantino film.’ Liquor store
for dinner tonight.’ Servo (Noun)
Angry, showing ‘I have to go and get some
No worries (Idiom) Snag (Noun) Bathers (Noun) Service station/gas station
aggression beer from the bottle-o.’
Don’t worry about it/it’s Sausage Swimming costume ‘On long drives I have to
‘He’s so aggro at the
OK ‘For the best snags, I go to ‘Remember to bring your Macca’s (Noun) stop at the servo to buy
moment, you should
‘You can’t come to the Bunnings Warehouse.’ bathers, my friend has a McDonald’s snacks.’
avoid him.’
party? No worries!’ pool.’ ‘I’m too tired to make
Fair enough (Idiom) Shout (Verb)
______ as (Adverb) dinner, shall we go to
Alright/OK Brekky (Noun) To pay for the next round
Almost anything could go Macca’s instead?’
‘You’ll be late? Fair Breakfast of drinks i.e. ‘it’s your
here: busy as, awesome as, ‘I always have a big Mate (Noun) shout’
enough, traffic is bad
tired as. To understand the brekky. I’m so hungry Friend (this can be used ‘I paid for the last round,
today.’
speaker, just cut off the when I wake up in the passive-aggressively so it’s your shout this
Feral (Adjective) ‘as’ and add ‘very’ to the Esky (Noun) though, so pay attention time.’
morning.’
Disgusting, something front and you’ll get what Ice cooler to the situation)
repulsive they mean. ‘The esky will keep the Chemist (Noun) Spud (Noun)
‘I like her, she’s a good
‘I just saw someone ‘She’s been annoying as drinks cool while we swim.’ Drug store/pharmacy - A potato
mate, she always has my
drop their hot chips since she got back from ‘We should go pick up ‘I’d love a baked spud
back.’
and then continue exchange – she won’t some Panadol from the with sour cream right
to eat them off the stop talking about it.’ chemist.’ about now.’
ground - that’s so
Heaps (Adjective)
feral.’
A lot or very
Hey? (Exclamation) ‘Wow, that show was
Used at the end of Cuppa (Noun)
WHILE STUDYING Good on ya (Exclamation)
heaps good.’
Well done/good on you
a sentence to ask if Hot beverage Chuck a sickie
Full on (Adjective) Bludge (Intransitive Verb) ‘Congratulations on that
someone agrees ‘A hot cuppa tea goes well (Phrasal verb)
Intense/wild To not try your hardest HD! Good on ya!’
‘You’re going out with biscuits.’ To fake a sick day from
‘Uni is so full on, I ‘He’s bludging uni,
tonight, hey?’ work or study. How ya going/How’s it
can’t keep up with my there’s no way he’ll
‘I can’t miss The Bachelor going? (Spoken phrase)
She’ll be right (Idiom) assignments.’ graduate.’
tonight - I’ll just call work How are you?
It will be fine
SWOTVAC (Noun/ and chuck a sickie.’
‘You missed the bus? Yeah, nah (Determiner) Reckon (Verb)
Acronym)
She’ll be right, there’ll – No Dodgy (Adjective) Think/figure/assume
Study break/revision week
be another one soon.’ Poor quality/not reliable/ ‘I reckon I’ll go for a run;
Nah, yeah (Determiner) ‘I have so much revision
Avo (Noun) suspicious I’ve been feeling lazy as.’
to do during SWOTVAC.
– Yes Avocado ‘That website is dodgy,
I shouldn’t have slacked Uni (Noun)
‘I love avo toast with I’m pretty sure it gave
off so much during the University
feta cheese.’ me a virus.’
semester.’ ‘Do you want to walk to
uni together?’
20 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 21Comparing your options
Private rental $170-$550/wk
This is true independent living; renting an apartment or a house, either alone or
with housemates. Living with others is ideal for meeting new people and reducing
your costs. However, if you decide to live alone, you will have to pay for everything
and may get lonely (depending on your personality, of course). Rentals come
either furnished or unfurnished.
Note: Listed price is per room.
Homestay $250-$350/wk
Homestay involves staying with a family in their home with meals, internet
and utilities covered by your host. It is a popular choice for a true Australian
experience, and it also allows you to settle into your new life in Australia with the
support of a family. Homestay can be both close to and some distance from your
educational institution – make sure to check access and public transport options.
Managed accommodation $200-$500/wk
These large centres are full of apartments of varying sizes, generally one to five
bedrooms. You will get a fully furnished bedroom with 24-hour support and
internet included. Generally, student accommodation is conveniently located for
students, is secure and safe, and boasts a real sense of community. The downside
to this is the internet can slow down at peak times and the rooms can be on the
smaller side.
Residential college $450-$700/wk
While they appear more expensive than other options, residential colleges
do include a lot of extras. They’re usually located close to campus, your fully
furnished bedroom will be cleaned weekly, study facilities and gyms are supplied,
and the meals are included. The downside is that you often have to lock in a lease
for 12 months and you may not need all the extras that you’re paying for.
Accommodation LET US HELP YOU FIND YOUR ACCOMMODATION
The Insider Guides website now has an accommodation finder. We can help
you find the perfect place to suit your needs and budget.
www.insiderguides.com.au/accommodation-finder
22 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 23THE
Before you take out a
lease on a property
SIMPLE
ENSURE YOU HAVE ENOUGH MONEY TO COVER THE BOND
ARRANGE A REFERENCE OR GUARANTOR
INSPECT THE PROPERTY BEFORE YOU SIGN A CONTRACT
WAY
OR PAY A DEPOSIT
PHOTOGRAPH ANY EXISTING DAMAGE OR ISSUES
TO GET
MAKE SURE YOU RECEIVE, AND KEEP, A COPY OF YOUR
RENTAL AGREEMENT AND RECEIVE A RECEIPT FOR ALL
RENT AND BOND PAYMENTS
CONNECTED
PAY ATTENTION TO DETAILS REGARDING THE END OF
YOUR RENTAL AGREEMENT
Other factors to consider when selecting
accommodation
HOW CLOSE IS IT TO YOUR STUDY INSTITUTION?
HOW CLOSE IS IT TO PUBLIC TRANSPORT AND WHAT
WILL THE TRAVEL COST BE? Fast Connect offers a free service to get your phone, internet,
WHAT IS NEARBY? (SHOPS, HOSPITALS, electricity, gas and Pay-TV set up for when you move
POLICE STATIONS, PARKS)
into your new home.
50
IS THERE ADEQUATE HEATING AND COOLING?
— Free service
$
IS IT NOISY?
IS THE AREA SAFE AND IS THE BUILDING SECURE?
— No lock-in contracts
— Stress free and secure
WHAT WILL THE INSURANCE COSTS BE?
— Easy online application
DOES EVERYTHING WORK? (SMOKE ALARMS,
APPLIANCES, LIGHT SWITCHES)
— Phone and email support CREDIT
— Choice of top Australian retailers PROMO CODE:
As Australia’s longest established IGVIC
connections service provider
Receive a $50 credit to your
CONNECTING UTILITIES IN YOUR NEW HOME looking after many students account when you connect your
electricity and/or gas through
Companies like Fast Connect can organise your phone, internet, electricity, and their families, we can be Fast Connect in VIC.*
gas and Pay-TV, all through a single service. trusted to get you connected. *Terms & conditions apply.
www.fastconnect.net.au
www.fastconnect.net.au
24 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AUHousemates’ code
Sharing a house with others can be a really fun experience. Use these tips to
ensure a happy and harmonious household.
1. 2. 3.
Food Guests Cleaning
Establish early on Communication with Consider creating a
how groceries will be your housemates is cleaning roster, noting
purchased and make crucial when it comes that some housemates
it clear what food is to guests. Guidelines to may prefer certain
shared. Avoid eating any consider include when/ tasks. You will still be
food that isn’t yours or how long they should be responsible for doing
designated as shared. there and which areas/ your own dishes and
rooms are shared spaces. laundry, and keeping
your room tidy.
4. 5. 6.
Rent Bills Moving out
Make sure rent is paid Have a plan for how bills If someone decides to
on-time to the right are divided up and paid. move out, establish
person. You might be One person is generally the process involved.
paying rent to a head responsible for managing Determine how much
housemate or making bills, but like rent, make notice they need to give
individual payments to sure they’re paid on-time and whether you need
the real estate agent or to avoid housemate to alert your property
landlord. disputes. manager or landlord.
26 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AUWhat support services are available international students. IMCL has also
created a series of illustrated stories, HOW MUCH WILL MY BOND BE?
for renters in Victoria?
specifically for international students You will need to pay a bond in advance that will be returned at the end of your
Consumer Affairs Victoria can help you living in Victoria, to explain what to agreement if no damage has occurred and your rental payments are up to date.
understand your rights when renting a do (and who to contact) in several This bond is not legally allowed to be more than one month’s rent if the rent is
room, apartment or house in Victoria. common circumstances. $350 a week or less but can be more if the rent is more than $350 a week.
Visit the Consumer Affairs Victoria
website to learn about bonds, condition www.imcl.org.au Make sure you receive a receipt for all money given to your landlord or real
reports and where you can ask for help Otherwise, Study Melbourne’s estate agent, including the bond, and a bond authority lodgment notice from the
with accommodation issues before and International Students’ Housing and Residential Tenancies Bond Authority.
after you arrive. Accommodation Legal Service is a free,
www.consumer.vic.gov.au confidential and independent legal
service, provided by lawyers, to help How to pay rent • The photos or description of the
Inner Melbourne Community Legal international students. Call 1800 056 property don’t match the reality on
(IMCL) provides free legal services to There are a few different ways to pay
449 to make an appointment. inspection
rent in Australia. These include direct
debit (bank), BPAY (a type of electronic • The landlord or agent makes excuses
payment), or paying in person with that you can’t view the property, such
Can I get a pet as an to it when you return home and the card or cash. Your real estage agent or as saying they are overseas
international student? amount of money you have to properly landlord will sometimes offer a range of
• The landlord or agent requests money
take care of it should all be part of your options or request only one.
If you are considering getting a pet, via money transfer
you need to make sure you have done decision to get a pet. You also need Rental scams
to make sure you know the rules and • The scammers may try to appear
research into the type of pet that would genuine by providing photos, real
requirements of pet ownership. They Unfortunately, rental scams can occur in
be suitable to your situation. Pets can addresses of properties, copies of
may be different from what you are Australia. But, there are a few things to
be fantastic, however there are a few land titles, and even scans of stolen
used to and you may get into trouble if look out for so you can protect yourself.
things you need to think about before passports. Scammers also ask for
getting one. Things like the size of your you don’t follow them.
Be careful of offers that sound too good personal details – such as bank and
pet, where it will live, how much time to be true. Ask advice from trusted credit card numbers – which they use
you can spend with it, what will happen www.melbourne.vic.gov.au/pets
friends, or your school or agent, if you for credit card and identity fraud
see any of the following warning signs:
• Make sure you always inspect the
• The rent is a lot cheaper than other property in person (or via Skype if
A message from Crime Stoppers Victoria & DELWP Victoria similar accommodation in the area you can’t attend) and don’t send any
Victoria is full of cute creatures, many of which you’re bound to encounter during • You are asked to sign a lease or pay a money via money transfer
your time here. Seeing a native animal for the first time is a special experience bond or deposit before you have seen
and we kindly ask that you appreciate from a distance. Native wildlife in Victoria the property
is protected for many reasons - including the safety of wildlife watchers - like
yourself! Native animals are not to be taken as pets and serious penalties apply for
keeping, selling or exporting Australian wildlife. If you have an exotic pet that has
come from overseas or originates from overseas, Australia has strict importation COST OF LIVING CALCULATOR
laws and serious penalties apply if you bring these exotic pets into Australia
Want to work out your budget? Use
illegally. For more information, please visit:
our Cost of Living Calculator to receive
www.wildlife.vic.gov.au a customised breakdown of your
expected costs in Melbourne.
www.insiderguides.com.au/colc
28 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 29Giveaway time! Want to enjoy Australia like a local? Win free tickets to events, sporting matches, experiences and more! Head to our website for more information INSIDERGUIDES.COM.AU/GIVEAWAYS
Setting up your house
There are plenty of stores and online marketplaces in
Australia offering affordable furniture and other home items.
Here’s our guide to some of the best.
FURNITURE STORES FACEBOOK
There are two IKEA stores located Facebook is a great resource for
in Melbourne (Richmond and buying (and selling) furniture
Springvale), where you can find and homewares. Facebook
reasonably-priced furniture and Marketplace is full of second-
homewares. Fantastic Furniture hand furniture, appliances,
and Amart are also good options decorative pieces, cookware, and
for larger items, with locations even clothing, electronics, and
around the city. hundreds of other items.
SECOND-HAND STORES DEPARTMENT STORES
If you’re looking for one-of-a- Look for your nearest Kmart,
kind, affordable furnishings and Target, Big W or Spotlight –
home items, second-hand stores these stores sell everything
are fantastic places to look. from furniture and lighting to
Melbourne is home to several kitchenware and bedding at low
Vinnies, Salvos and Savers stores, prices.
as well as independent second-
BUY, SWAP, SELL
hand shops and boutiques.
You’ll find plenty of buy, swap,
ONLINE MARKETPLACES
sell groups on Facebook that are
In Australia, Gumtree and eBay dedicated to particular suburbs
are two of the biggest online around Melbourne. There are
marketplaces for new and used also websites such as Ziilch and
furniture and home goods. On Freecycle.
Gumtree, you’ll often find people
giving things away for free.
32 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AUImportant steps
Once you’ve moved into your new home, there are a few
things you’ll need to do.
1. Notify your bank, employer, 3. Tell your friends and family
education provider and OSHC back home where you’re living.
provider of your new address. They probably want to know
Your student visa requires that you’re in a safe place and
you to update your education they may want to send mail
provider within seven days of from time to time.
arriving in Australia or moving
4. Think about home and
to a new address.
contents insurance. If you’re
2. Get to know your local area living in your own apartment
and council. Find out where or house, or have joined an
your nearest medical centre, existing share house, you
shops, public transport hubs, might want to purchase home
fitness facilities and more are and contents insurance to
located. Learn about waste protect your belongings from
disposal in your area, including theft or damage.
recycling and composting
5. Check your home is in working
options. Check out your local
order. Make sure things like
council’s website for more
hot water, taps and switches
information.
work. If there are any faults
or issues, notify your agent or
landlord.
34 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AUMobile phones
Plan vs prepaid
Prepaid involves buying credit for your phone and topping up each week or month.
This way, you can control how much you spend. It’s a great option if you’re in
Australia for a short time. If you’ll be here for over 12 months, you may want
to consider a ‘plan’ or a ‘contract’, which is a set payment per month to use the
network. Usually, you will get more phone calls and data this way than through
prepaid options.
What should I watch out for?
Read your contract, or the terms and conditions, closely to make sure you
understand any additional charges that can be applied. Another thing to be aware
of is extra subscriptions that may come with the service. If the overall deals
between phone providers are similar, then consider if you would save money by
having free access to another service. For example, the plan may come with free
sport streaming, Spotify or Netflix.
How do I get started? • An Australian bank statement or
rental agreement
For both prepaid and plan options,
head to one of the phone shops we’ve • Your student visa details
listed below. To get started, you’ll need
• Proof of identity, such as your
some documents to prove who you are.
passport
Factors to consider before signing a
phone contract
WHERE CAN I BUY A
HOW LONG IS THE CONTRACT?
NEW MOBILE PHONE OR
SIM CARD, OR SIGN UP HOW MANY MINUTES OF PHONE CALLS DO I
FOR A PLAN? GET (AND ARE INTERNATIONAL CALLS INCLUD-
ED)?
There are several mobile
phone providers in Australia WHAT IS THE MONTHLY DATA LIMIT AND HOW
that sell phones and/or MUCH EXTRA WILL I BE CHARGED FOR GOING
OVER THE LIMIT?
SIM cards, offering both
plans and prepaid options. HOW MUCH WILL I BE CHARGED IF I NEED TO
Some of the most popular
Communication
END THE CONTRACT EARLY?
providers include Vodafone, WHAT EXTRAS/DISCOUNTS/SUBSCRIPTIONS
Telstra, Optus, Virgin Mobile, ARE INCLUDED?
Amaysim, Boost Mobile and
HOW GOOD IS THE NETWORK COVERAGE?
Vaya.
WILL I BE CHARGED EXTRA FOR PAYING BILLS IN
A CERTAIN WAY (E.G. CREDIT CARD)?
36 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 37Internet
How do I arrange home internet? After you’ve chosen an internet
provider, setting up your home internet
There are several home internet
is easy. You can buy your own modem
providers in Australia including Optus,
or purchase one through your provider.
TPG, Telstra, iiNet, Belong and more.
They’ll then provide you with all of the
Services like Compare Broadband are a necessary steps required to finish your
good starting point if you are unsure of
pricing and the options available in your
set-up.
Australia is gradually connecting to
Streaming options
area. Month-by-month and six-month
the National Broadband Network
contracts are becoming more common.
(NBN), a process that is expected to Netflix (netflix.com)
They work for students in regards to
be completed this year. But, note that
contract length but cost more than 12 Netflix provides on-demand access to a range of local and international shows.
speeds in many locations are still quite
or 24-month contracts. You can watch on smart TVs, gaming consoles, Apple TV and Chromecast, mobile
slow, especially if you come from a
country with fast internet. devices, and computers. From $9.99/month.
www.comparebroadband.com.au
Foxtel Now (foxtel.com.au/now) and Stan (stan.com.au)
Both available on computers, smart TVs, Chromecast and gaming consoles. The
Free wi-fi in Melbourne Foxtel Now app allows you to sign up for the subscription service, Foxtel, without
Melbourne offers free wi-fi in certain parts of the city, including on CBD train any installation costs or contracts. Foxtel is a good choice if you want to access
platforms. You’ll also find free wi-fi at Melbourne Airport – ideal if you’ve just live sport. Stan is an Australian subscription service that offers an extensive back
arrived in Australia and need internet to navigate your way into catalogue of local and international content. From $25/month (Foxtel) & $10/
the city. month (Stan).
Public libraries, museums (including the NGV) and community centres usually
offer free wi-fi too, and you’ll find that many cafes around Melbourne give decent Sport streaming services
internet access (either for free or with purchase). Kayo is the most popular streaming service for sport content, with over 50 sports
The Study Melbourne Student Centre also provides free wi-fi, as well as several available. It works by streaming from popular sport channels including ESPN
other study facilities. and Fox Sports. Prices start at $25/month. Optus Sport has the rights for the
English Premier League and UEFA Champions and Europa Leagues. These games
can be watched on mobile devices or on Chromecast, Fetch TV or Apple TV. It is
How do I arrange mobile broadband? free for most Optus customers or $14.99/month for non-Optus customers. AFL
(Australian Rules Football), A-League (Football/Soccer), NRL (Rugby League) and
If you can’t get a hotspot using your phone and want a good connection for your Super Netball can be streamed on mobile devices through Telstra. These have
device, an easy solution is mobile broadband. Visit a Vodafone, Optus or Telstra varying prices for non-customers but are free to Telstra customers.
store and pick up a 4G modem - they start at around $15-20 per month, but
prepaid options are also available.
ABC iview, SBS On Demand, 7plus, 9Now, 10 Play Free!
The main free-to-air stations in Australia all have apps available that allow you to
watch their shows on demand. These apps are free to download and use, but most
of them do contain advertising.
38 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 39Banks in Australia
Why do I need an Australian from employment or a scholarship
bank account? will need to be paid directly into an
Australian account.
Opening an Australian bank account
will enable you to earn money in Additionally, you will easily be able to
Australia. Any payment you receive access funds without attracting fees for
international transfers.
How do I set up You can use a basic day-to-day account
a bank account? to pay for course fees, rent or daily
living costs.
This step is easy. There are several
banks to choose from in Australia. What should I bring with me?
When you arrive in Australia, simply PASSPORT OR BIRTH CERTIFICATE
head to your chosen bank and let them
NATIONAL IDENTITY CARD
know you’re an international student
(IF YOU HAVE ONE)
and would like to open an account.
You will need to bring some important PROOF OF AUSTRALIAN ADDRESS
documents. You will be provided with (CAN BE A HOUSEHOLD BILL)
access to a day-to-day account and an PROOF OF ENROLMENT
online savings account.
Once you have been identified, you will Note - It is not necessary to have a Tax
be provided with a debit card, allowing File Number to get a bank account, but
you to shop across Australia and online without one you will get taxed up to 48%
without paying additional fees. (approximately) on the interest your
money earns in the bank account.
Automatic Teller Machines (ATMs), contactless payment and PayID
Your debit card allows you to withdraw cash from most ATMs across Australia.
Note that using an ATM that’s not from your bank may incur a fee. You don’t
always need to use your debit card though; you can also set up contactless
payments so you can pay for things using your mobile phone, meaning you don’t
Money
need to carry a card around. PayID is another way to make payments that uses
either your mobile number or email address. Ask your bank for more information.
& Banking Can I get an Australian credit card If you’re determined to get an
Australian credit card, talk to your
as an international student?
nearest bank branch. In most cases, you
It’s a little more complicated to get a will need to undergo a credit check and
credit card as an international student, meet certain requirements.
as most Australian banks require you to
be on a particular visa and earning a
minimum amount of money per year.
40 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 41Managing your money
How do I manage don’t really need, like buying a coffee
my budget? every day vs making one at home. Then,
download an app like Pocketbook on
The first thing you need to do is get an your phone, and sync up your bank
understanding of your current financial accounts so you can start tracking and
position. Predict and list all your setting goals for spending and saving.
income and expenses for the next three
to six months as best you can. Then, it’s Use ASIC’s free budgeting tool to get
time to think about ways to improve it. started.
Think about the things that add a lot www.moneysmart.gov.au
of value versus what you pay for but
What resources are available if I am facing financial difficulties?
If you are having any difficulties with your finances, your first contact should be
your educational institution. They have qualified staff available to help and can
point you in the right direction for support. If you are experiencing financial
hardship then you may be able to apply to pay your tuition in instalments. You can
also use the MoneyHelp service if you need financial counselling.
www.moneyhelp.org.au
Where can I seek help for There are a number of resources
gambling? available to help you beat your
gambling addiction, including
Gambling can be addictive, which Gambler’s Help Victoria, Gambling
not only affects your health, but your Help Online and Chinese Peer
finances too. To get an accurate picture Connection (for Chinese speakers).
of how much gambling is costing you,
use the calculator on the Gambler’s www.gamblinghelponline.org.au
Help website. www.each.com.au
www.gamblershelp.com.au
THE COST OF LIVING PERSONALISE YOUR EXPENSES
CALCULATOR
COMPARE AUSTRALIAN CITIES
Need to work out a budget
ASSESS THE PRICES IN MULTIPLE
for your time in Australia? The
CURRENCIES
Insider Guides Cost of Living
Calculator lets you work out SAVE YOUR RESULTS FOR LATER
how much you’ll likely be
spending in Melbourne. www.insiderguides.com.au/colc
42 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AUTransferring funds Australia’s way to pay bills
Setting up your new life in Australia is an exciting process, but it does come with a
lot of expenses. You will need to pay course fees to your institution, buy textbooks,
pay your accommodation costs, pay your bills every month, and have access to
your money for everyday spending. This can mean a lot of transactions. There are
many different ways to send and receive funds; with a little research, you can find
the best solution to suit you.
Send and recieve money from home PayPal is perhaps the most well-
known money transfer system, but it
If you have internet banking set up with
does attract a currency conversion
your bank, you can easily receive funds
fee. Otherwise, you can check out
from home or send money overseas.
dedicated international money transfer
Just make sure you have all the required
services like Western Union, Cohort Go
codes (SWIFT, Sort and, for Europeans,
and Flywire.
IBAN) and the correct account
numbers. Bank accounts are best for A prepaid credit card is a great way
transferring small amounts and paying to receive money from home for daily
your everyday expenses. If you are expenses and not fall into the trap of
transferring larger amounts of money spending more money than you have in
and want a better exchange rate with your budget. Companies like Vasco Pay
lower fees, you may want to consider offer prepaid cards designed just for When it comes to paying your bills think BPAY ®.
other services. students, as well as additional services
like weekly discounts so you can get a We are uniquely Australian and trusted by Australians.
Money transfer companies provide a
bit of extra spending power.
fast option to send and receive money
overseas in minutes. If you shop around,
specialist international money transfer
companies will often give you a better
deal on currency exchange rates than How to pay with BPAY
your bank.
Pay your education expenses and BPAY is an electronic bill payment
other bills system that enables secure payment
for many different expenses, like your
Student payment services are a secure monthly mobile phone or other utility Bill Bank Done!
way to make payments to educational bills. Look for the BPAY reference Find the B PAY biller code Log in to your online Select B PAY, your preferred
institutions, insurance, accommodation number on your bill and then select the
and CRN on your bill. or mobile banking. account, enter the B PAY
details, amount and
or other education service providers, BPAY option on your internet, mobile payment date.
or to your own bank account for living or phone banking account to make your
expenses. Companies like Cohort payment.
Go and Flywire offer great foreign
exchange rates and make paying for Published by BPAY Pty Ltd (ABN 69 079 137 518) (Phone (02) 9646 9222; email: marketing@bpay.com.au). The BPAY Scheme is managed by BPAY Pty Ltd.
B PAY Payments are offered by over 150 B PAY Scheme members. When you use B PAY the B PAY Scheme is paid fees relating to processing costs and B PAY
your education expenses easy. Scheme membership. Contact your financial institution to see if it offers B PAY and to get the terms and conditions. Any financial product advice provided
by B PAY Pty Ltd in relation to B PAY payment products is general advice only and has been prepared without taking into account your objectives, financial
situation or needs. Before acting on such advice, you should review the Product Disclosure Statement and consider whether B PAY payment products are
appropriate for your personal circumstances.
44 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AUEmployment basics
Can I work while studying?
While on a student visa, you can work up to 40 hours per fortnight during the
semester and unlimited hours during semester breaks. A fortnight means 14 days.
Australia has laws guaranteeing basic workplace rights, including minimum pay and
conditions. We’ll go into these later in the guide.
What do I need to know about tax?
Before working in Australia, it is crucial to obtain a Tax File Number (TFN). Your
TFN will ensure that you get taxed at the correct rate for the amount of work you
are doing. Australia has a tax-free threshold of $18,200, meaning you will pay no
tax if you earn less than this amount in one year. If you have any tax taken from
your earnings, you will need to complete a tax return at the end of the financial
year.
Do I need an Australian Business Number (ABN)?
You don’t need an ABN to work for an Australian employer. You only need one if
you’re an independent contractor, like a freelancer.
www.fairwork.gov.au/find-help-for/independent-contractors
What is superannuation?
Often known as ‘super’, it is a financial contribution towards a fund that you use to
live on when you retire. You can contribute to your own fund, but most commonly
your employer does this. If you are an employee, the law in Australia says you
are entitled to receive super from your employer. If you earn over $450 (before
tax) in the calendar month, your employer must contribute at least 9.5% of your
earnings to your nominated super fund. This is in addition to your ordinary wage.
You can also claim super when you leave Australia.
www.ato.gov.au/individuals/super
Internships and work experience
Employment An internship may be a compulsory part of your degree, or you might just want
a bit of extra professional experience to improve your resume. Check with
your institution’s career centre for options for arranging an internship or work
experience.
46 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AU INSIDERGUIDES.COM.AU 47WHY SHOULD I VOLUNTEER?
Volunteering will provide you with a vast range of soft
Learn How to Find
a Job in Australia
skills, improve your ability to communicate, allow you
to make new friends, and help you integrate with your
new community. Your university may have a volunteering
office, but if not, seek help at the careers office. Off-
campus volunteering may take you further into the
local community and allow you to learn about Australian
customs. The experience you develop through volunteering
can be of great advantage when you apply for a
professional role. Online training tailored to teach you how to:
www.volunteeringvictoria.org.au Ê apply for part time work while studying
Ê apply for an internship
Ê apply for full time graduate work
GETTING A JOB AFTER YOU GRADUATE
After you graduate, you can apply for a Temporary
Graduate visa (subclass 485) which will let you live, study
and work in Australia for a set number of years depending
on the education level you complete. JOB READINESS TRAINING FOR
In your final year you will be able to apply for graduate STUDENTS AND GRADUATES
positions with a range of organisations. Employers have the
opportunity to sponsor your visa, too. See the Department
of Home Affairs website for more information.
www.homeaffairs.gov.au
FREE: 7 Steps to
To learn more about employability skills, we recommend
reviewing the International Education Association of
Job Readiness
Australia (IEAA) International Employability Guide.
www.ieaa.org.au/research/employability
Webinar
WHERE SHOULD I international students to find
LOOK FOR A PART-TIME/ appropriate roles while studying in REGISTER NOW AT:
CASUAL JOB? Australia. successfulgraduate.com/
Many international students use the www.seek.com.au 7-steps
popular website Seek to find jobs.
Other large popular sites include www.careerone.com.au
Career One and Indeed. OneShift au.indeed.com
Jobs and Spot Jobs are also great
places to look. These student- au.oneshiftjobs.com
oriented sites make it easier for www.spotjobs.com
48 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AUHow do I write a résumé?
Prove yourself
with your selfie.
The basics of a résumé include your contact details, previous work history and, for
students and recent graduates, information on your education. Include at least
one reference; this should be a previous employer or someone who knows your
work or study ethic. Speak to a friendly tutor if you need them to be a reference.
Your résumé and cover letter should be targeted for a particular role; don’t use the
same generic versions for all jobs.
Keep it as concise as possible and get somebody to proofread it for you. The Study
With Australia Post Digital iD™
, Use Keypass in Digital iD™ to
enter participating licensed
Melbourne Student Centre offers one-on-one résumé help sessions every Tuesday your identity has gone digital. venues or purchase alcohol in Vic,
and Thursday if you need feedback on your résumé. Tas, ACT, Qld, and NT (excluding
We have underlined the errors in the following résumé in red.
Use your phone to prove you’re takeaway alcohol in NT).
over 18 when heading out to Show your Digital iD™ to collect
PERSONAL INFORMATION Avoid including your date of birth participating venues in Victoria. a parcel from the Post Office.
or particularly personal information
Ms Jane Lee like your height/weight, marital Prove who you are online
2019 Guides Street status or religion. You also don’t need wherever Digital iD™ is accepted.
to include your visa status, as you
X Email - iloveponies27@hotmail.com
should have working rights anyway.
Ph (01) 2345 6789 Make sure your email address is
X DOB - 01/02/03 professional.
X Height - 250cm Weight - 170kg
Visa - Student Carefully proofread your résumé to
X Marital Status - Divorced eliminate all typos and other errors.
X Religion - Jedi
Highlight your responsibilities in the
role and, where relevant, showcase
EMPLOYMENT HISTORY any significant achievements
X Shop Asistant (awards, beating targets etc.).
Insider Shop Jan 2017 - Present If you haven’t graduated yet, list
Responsibilities: Handling Money your expected completion date.
Key Achievements: Staff Award You certainly don’t need to include
your primary school education. High
school is definitely optional, but
EDUCATION HISTORY won’t look out of place if you want
to highlight your history of high
Bachelor of Arts - Insider University achievement.
X Insider Primary School
Responsible Service of Alcohol Certificate Include short courses if you believe
2017 they are relevant or beneficial to the
role you are applying for.
Find out more at DigitaliD.com
50 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AUWORKPLACE
Am I getting the right pay? Want to work while you study ?
EXPLOITATION As an international student, you have the
It’s important that you same workplace rights as all workers in
Australia. The Fair Work Ombudsman (FWO)
Know your workplace rights
understand your rights at work.
There are a few things to be can help if you have concerns about pay,
aware of to ensure you don’t leave or how you’re treated at work.
end up being exploited by your www.fairwork.gov.au has information in
?
employer. different languages to help you understand ending employment
your work rights. Check if you are getting pay rates public holidays
1. Avoid job ads that look the right pay and entitlements using the Fair
suspicious. Make sure Work Ombudsman’s Pay And Conditions breaks sick leave
they mention the business Tool (PACT) at www.fairwork.gov.au/PACT.
name and look it up on the
penalties payslips
Australian Business Name You can contact the FWO for help without cash-in-hand deductions
fear of your visa being cancelled, as long as
register (abr.business.gov.au)
certain conditions are met. See
unpaid work internships
2. Minimum wage is currently www.fairwork.gov.au/internationalstudents annual leave award coverage
set at $19.49 or $24.36 for for more information. hours of work language help
casuals, and may go up in
July 2020. The FWO’s anonymous reporting tool at sham contracting
www.fairwork.gov.au/tipoff lets you report flexible work
3. You should be paid at least a workplace issue without providing your
once a month, receiving a personal information. It’s available in 17
payslip within one working languages. The FWO’s record my hours app
day of being paid. makes it easy to record the hours you’ve
worked. Download it now from the App
4. You should always be paid for
work that you do, including
Store or get it on Google Play!
International students have the same
training and trial shifts.
Record your hours to make
You can visit www.fairwork.gov.au or call the
FWO on 13 13 94. To speak your language workplace rights as all workers in Australia
sure you’re being paid in full. you can call the Translating and Interpreting
Service (TIS) on 13 14 50. Tell the operator
5. Employers are not allowed
the language you speak and ask them to The Fair Work Ombudsman is the government agency that can help you understand
to give you goods or services
call the FWO on 13 13 94. Contacting and Australian workplace laws, and resolve workplace issues.
(including food) instead of
getting help from the FWO is FREE!
pay.
The Fair Work Ombudsman provides FREE services to all employers and employees
in Australia, including international students.
STUDY MELBOURNE STUDENT CENTRE
You can find more information at:
If you think you need employment support, you can seek advice from Study
Melbourne’s International Students Work Rights Legal Service. For more www.fairwork.gov.au or call us on 13 13 94
information, or to make an appointment:
(13 14 50 for the Translating and Interpreting Service)
Email info@studymelbourne.vic.gov.au or call 1800 056 449 facebook.com/
Your educational institution may also have an employment or welfare support fairwork.gov.au
service – check their website for more information.
@fairwork_gov_au
FairworkGovAu
52 STUDYMELBOURNE.VIC.GOV.AU • MELBOURNE.VIC.GOV.AUYou can also read
