Metropolitan Police Service Business Plan progress update 2018-19, Quarter 3 (Oct-Dec 2018) - Met Police
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Metropolitan Police Service
Business Plan progress update
2018-19, Quarter 3 (Oct-Dec 2018)
1- INTRODUCTION 2
Quarter 3 overview 2
2- FOCUSING ON WHAT MATTERS MOST FOR LONDONERS 3
Tackling serious violence 3
Knife crime 3
Gun crime 4
Terrorism 6
Safeguarding 6
Child sexual exploitation and abuse 6
Serious sexual offences 8
Domestic Abuse 8
Modern slavery and human trafficking 9
Acquisitive crime 10
Moped crime 10
Local Borough Priorities 11
3- ACHIEVING THE BEST OUTCOMES 11
Strengthening local policing 11
Responding to the public 12
Investigations 13
Managing offenders 14
4- DEVELOPING OUR KEY CAPABILITIES 15
People 15
Assets 16
Finance and Commercial 16
Estates 17
1
1- Introduction Quarter 3 overview
Operational policing in London is the responsibility Tackling serious violence remains our top priority.
of the Metropolitan Police Commissioner, Cressida In the 12 months to December 2018, London
Dick. The Met’s operational priorities are to: experienced the highest annual number (excluding
terrorist-related) of homicides for ten years, and
Focus on what matters most for Londoners: levels of knife and gun crime, whilst having
violent crime tops the public’s concerns and stabilised, remain high. The Commissioner
tackling it is a priority in order to protect extended the move of an extra 122 officers from
Londoners. This includes terrorism, knife and gun Road Policing into the Violent Crime Task Force to
crime, sexual offending, domestic abuse and bolster its 150 officers.
safeguarding vulnerable people from predatory
behaviour. We continue to work tirelessly to suppress violent
crime with an increased police presence in key
Achieve the best outcomes in the pursuit of areas. Stop and search remains an important tool
justice and in the support of victims: we have a at our disposal. Officers carried out more than
fundamental responsibility to uphold the rule of law 15,500 stop and searches in December 2018, the
and to ensure that victims receive the best highest number in over two years. This continues
possible outcome. We aim to deliver this by to increase. Alongside enforcement activity, our
catching offenders and by ensuring victims of efforts include working with schools and London’s
crime receive both justice and the support they communities to prevent young people from getting
need from the police and from our partners. involved in violence. We continue to work the
Mayor’s Office, Home Office and other partners
Mobilise partners and the public: safety requires towards a wide-ranging approach to tackling
action and intervention beyond the police service. serious violence.
We work with partners and communities to keep
them safe and support them to prevent crime. We Burglary, violence and anti-social behaviour
also aim to earn the trust of more young people typically rise in the autumn months. The Met put in
and ethnic minority communities. place actions to tackle the crimes that experience
seasonal increases. As well as targeting offenders,
This update reports on our progress in our activity encompassed prevention and
implementing our Business Plan and the actions awareness. Our ‘Autumn Nights’ initiative
taken to bear down on crime and violence and to complemented BCU efforts, working with the
support delivery of the Mayor’s Police and Crime Violent Crime Task Force to coordinate
Plan. Some of our quarterly milestones focus on operational activity across London at key times
the implementation of our transformation portfolio, and locations. Neighbourhood policing teams
whilst others relate to operational policing London offered Londoners and vulnerable residents crime
(both “business as usual” and how we improve prevention advice; our licensing teams worked
policies, processes and outcomes for Londoners). closely with premises to reduce disorderly
behaviour. The latest strand of our Be Safe
The update is provided here as at end of campaign, focused on the simple steps Londoners
December 2018. can take to avoid becoming a victim of burglary.
Quarter 3 heralded the beginning of a significant
Milestone reporting for Quarter 3 is set against a
centenary for the Met: just a few days after the
green background.
cessation of hostilities in November 1918 it was
Met Business Plan milestones are in bold. officially announced by the then Commissioner Sir
Cecil Macready that the Met would be introducing
Our progress against them is in black.
its first female police officers – known as the
Reporting for Quarter 4 is set against a grey
Women Patrols. Reaffirming this landmark, we
background.
launched a female specific recruitment campaign,
as part of our broader efforts to recruit more than
Status is assessed as follows:
3,000 officers over the next year. The campaign
delivered highlights the outstanding work of our female
officers, past and present, to inspire women to
on track but not fully delivered engage with us in a diverse and rewarding career.
some delay
2
Work is progressing to better join-up
2- Focusing on capabilities and coordinate response.
For example, Homicide Assessment
what matters most Cars (HAC) now include a Trident
detective as well as Homicide officers;
Central Gangs officers are embedded
for Londoners within BCUs sharing their expertise with
local officers.
Tackling serious violence
Knife crime
Quarter 3, 2018-19: We begin
implementing the four Specialist The high levels of serious violence remain of
Crime Hubs model, supported by new serious concern. Homicide levels in 2018, at 135,
Specialist Crime Tasking and Co- were the highest since 2008 (excluding terrorist
Ordination processes. The Specialist related homicides in 2017). Guns were used in 14
Crime Hubs will be geographically cases, 79 were caused by knife. Quarter 3 marked
aligned to three BCUs, and six months of activity for the Met’s Violent Crime
incorporate Homicide, reactive and Taskforce. Initially comprised of 150 specialist
proactive teams, which will work officers specifically targeting street level offenders
flexibly and collectively to respond to through a mixture of covert and overt methods, the
the highest threats, harms and risks taskforce made over 1,360 arrests and recovered
faced by London. 340 knives, 40 firearms and 258 offensive
weapons. The Task Force is now supplemented
In November 2018, the specialist crime by 122 officers from RTPC and works alongside
the wide range of other teams targeting violence.
and tasking coordination centre (SCTaC)
pathfinder went live, providing the first As at mid-January 2019, more than 2,200 knives,
centralised oversight of proactive 1,000 offensive weapons and 560 firearms had
syndicates in the Met’s history. Following been recovered as a result of activity carried out
the recruitment of Detective right across London.
Superintendents to leadership roles in
Quarter 2, Detective Chief Inspectors
were posted within the new centre in
Quarter 3. The Expressions of Interest
process was launched for the remaining
police officer ranks and police staff.
Police officers and staff will receive
confirmation of their postings in the new
structure by March 2019. The centre and
model will be fully operational summer
2019.
Quarter 4, 2018-19: We start
implementing the Central Specialist
Services model, incorporating pan-
While the overall level of knife crime has stabilised
London responses to specialist crime,
over recent months, 177 more offences were
with capabilities including
recorded in 2018 compared with the previous year
Vulnerability, Economic Crime, Cyber
14,708 offences, up from 14,531 offences). One of
and Specialist Investigations. We
the key violence indicators has shown reductions
begin the rollout of a new Intelligence
however, with the annual number of knife injury
Operating Model to improve service,
victims under the age of 25 (excluding domestic
bring intelligence closer to the
abuse) decreasing by 311 (14.69%, total of 1,824
customer and enhance collaboration
offences, down from 2,138 offences).
with partners.
3
We are working to deliver reductions for
the end of Quarter 4, focusing on
tackling public space weapon-enabled
violence, including where it overlaps with
drug related violence. Knife crime use is
also increasing however in domestic
abuse offences.
Gun crime
Despite a reduction in total gun crime (-5.5%)
Quarter 3, 2018-19: Civilian lethal barrelled discharge offences are continuing
Investigator team fully operational. to see a rise, with annual numbers at +22.9%
increase on last year.
There has been a slight delay: eleven
Civilian Investigators are now in place
and working with the VCTF, out of a total
of 15 posts. Four withdrew from the
process due to the length of the vetting
process. Subsequently, an additional
four candidates have been selected and
are currently going through the vetting
process. The process is expected to be
complete towards the end of Quarter 4.
Quarter 4, 2018-19: deliver a reduction
in knife crime against 2017-18 and
demonstrate impact of our
enforcement activity on our three key
objectives.
In the 12 months to the end of March
2018 our three key indicators stood as
follows:
Knife Crime: + 22% (increase of Quarters 2 and 3, 2018-19: we will
2,655 offences, from 12,1110 to conduct overt armed operations with
14,765) cross-Met resources in boroughs
Knife Injury Victims under 25 (Non impacted by higher gun crime levels,
Domestic Abuse): + 2% (increase of to coincide with historical and
48 offences, from 2,031 to 2,079) predicted gun crime spikes, e.g.
Homicide: +46% (increase of 50 Notting Hill Carnival and Halloween.
This will supplement our coordinated
offences, from 109 to 159)
response to violent crime.
The current comparative performance to
the end of December 2018 has stabilised
or is decreasing:
Half of all gun crime in London is
committed by gangs and we continue to
have a co-ordinated approach in how we
Knife Crime: +1.2% (increase of 177
tackles gun and gang crime: through
offences, from 14,531 to 14,708)
intelligence led stop and search, armed
KIV U25 (Non DA): -14.7%
Viper patrols, pro-active and re-active
(decrease of 314 offences, from
investigations. We continued to target
2,138 to 1,824)
prolific firearms offenders (PFOs). We
Homicide: decrease of 1 offence, also worked closely with social media
from 136 to 135 companies to take down videos which
encourage and promote violence.
4
Quarter 4, 2018-19: we will conduct a
Quarter 3, 2018-19: We will roll-out the London wide firearms surrender
DIVERT programme to three reflecting learning from our joint
additional custody suites. activity with the City of London Police
last year. This highlighted the benefits
Recognising the needs of young adults
after arrest, the program aims to divert of working with registered firearms
dealers to enable the disposal of
18-25 year olds towards employment unwanted firearms and ammunition.
and education opportunities, prevent re-
offending, reduce the number of victims A national firearm surrender is expected
and help mitigate the ongoing risks to be taking place in summer 2019, led
encountered by many of the vulnerable by NABIS, the National Ballistics
young adults that come into police Intelligence Service. Given the success
custody. of the last joint surrender campaign in
2018-19 with national and London
The roll out of the DIVERT programme partners, the Met is keen to maximise
was achieved in Quarter 2, and we have impact and is scoping whether it would
a dedicated member of staff in six be more beneficial to join forces with that
custody suites (Croydon, Wood Green, later campaign – potentially targeting
Lewisham, Brixton, Stoke Newington and both firearms and knives.
Bethnal Green) to help young offenders.
We will work with local authorities
In Q3 DIVERT successful secured and Partnership Hubs on BCUs to
funding from the Home Office’s Early ensure consistency in approach
Intervention Youth Fund which will across London to identify and
sustain the programmes work for a safeguard vulnerable people involved
further two years. Working with partners in or on the fringe of involvement in
(Bounce Back, The New Era Foundation, gangs and violence.
Palace for Life Foundation and Millwall Quarter 2 will see the initial training in
Community Trust to deliver our plan), identification of those at risk and in
DIVERT aims to give 1,000 young Quarter 3 and 4, 2018-19 the
people information, advice and guidance management tools will be shared with
with 700 of them going into employment BCUs to progress the action, with
and development. We also aim to have a support from Trident
reoffending rate of under 10 per cent
during that time. Work to develop a Concern Hub
commenced in January 2019 in
Lewisham, working with the borough’s
By Quarter 4, 2018-19: we will roll-out Serious Youth Violence and Exploitation
education and “refresher” training, panel. The partnership approach works
workshops and mentoring across with young people under 25 involved, or
BCUs to support the delivery of on the fringe of involvement, in gangs
proactive and reactive opportunities and violence, and whom police and
against lethal barrelled offences. partners are aware need safeguarding.
Support is offered as part of an early
Trident, working together with local intervention approach, with the aim to
officers and the Force Firearms Unit are reduce their chances of becoming repeat
developing a package for all officers victims or perpetrators of crime. The
involved in the investigation of firearms. Concern Hub will provide access to
This involves guidance on recovering interventions and diversions schemes
firearms, safe handling and expedite which includes opportunities to access
submission to forensics. This will be employment, education and training as
disseminated to all BCUs. In addition, well as opportunities to be mentored by
Trident will also be disseminating the serving police officers.
National Ballistics Intelligence Service
(NABIS) investigation standards A first round of training commenced in
document to aid BCU investigations into January 2019 for officers and partners
firearms offences. (youth workers, local authority) engaged
5
in the Concern hub to help them better This complex project is on track for
guide those at risk. Quarter 4.
The model will be extended to all twelve
BCUs in the next 12 months to provide a
consistent approach to safeguarding with
support from Trident’s Vulnerability and Safeguarding
Partnership team.
Child sexual exploitation
and abuse
Terrorism
An exercise was carried out in Quarter 3 to test the
SO15’s National Terrorist Financial Investigation response of hotel staff to a scenario that one might
Unit (NTFIU) was internationally recognised in expect to raise “alarm bells” with them: plain
December within a report by the global clothes officers visited venues, accompanied by
governmental body, Financial Action Task Force: our police cadets and attempted to book a room.
the UK was awarded the highest possible rating Often they had large amounts of alcohol on show
for its effectiveness countering terrorist financing in and tried to pay for the room in cash, refusing to
the Mutual Evaluation Report (MER). The work of offer any identification. Operation Makesafe was
the NTFIU was highlighted in particular, developed in partnership with London boroughs to
showcasing the effectiveness of financial raise awareness of child sexual exploitation in the
investigation. business community, such as hotel groups, taxi
companies and licensed premises. Its purpose is
Created in 2004, the NTFIU assists the UK’s nine to help business owners and their employees
regional counter terrorism units with thousands of identify potential victims of child sexual exploitation
investigations, working with law enforcement and, where necessary, alert police officers to
partners and creating strong links with financial intervene prior to any young person coming to
institutions. The report praised the “close harm. The hope was that staff working on
relationship between the NTFIU and UK financial reception at the venue would recognise these
institutions which has proved effective” in warning signs and contact police. A number
supporting terrorist financing investigations and reacted rightly, by calling police and alerting us to
prosecutions. Since 2010, the NTFIU’s the potential risk to a young person. Those that
investigations have resulted in 105 convictions for didn’t pick up on the signs that something wasn’t
a variety of offences, from terrorist fundraising to quite right, or didn’t act on them, were given
fraud by false representation. guidance and information around Makesafe and
offered training.
Quarter 3, 2018-19: Flexible ICT
devices and options for CT staff to
enable more flexible working (coming
on stream later than other parts of the
Met due to the requirement for mobile
devices to be compliant within the CT
environments).
Laptops and docking stations were
successfully rolled out across key CT
functions improving workforce
mobilisation and enabling more effective
communication for key functions
providing a national service.
Quarter 4, 2018-19: deliver
enhancements to our digital
capabilities to process and assess
large volumes of seized digital media.
6
incidents they will face working on a
By Quarter 3, 2018-19: A joint safeguarding team.
research and development initiative
with the University of Liverpool will Quarter 3, 2018-19: deliver
bring an improved risk prioritisation Continuous Professional
tool online helping identify the Development (CPD) training to all CSE
highest harm offenders. It will be officers providing bespoke support
mandatory for every Sexual Risk and updated guidance, to improve
Orders (SROs) / Sexual Harm practice and performance within
Prevention Order (SHPO) application BCUs and specialist teams.
and before any court action is started.
We aim to digitalise this process to CPD training continues to be delivered to
enhance productivity and enhance
accountability, ensuring accurate
frontline staff in conjunction with
specialist officers from the sexual
records and performance data on exploitation team. A comprehensive CPD
SROs is retrievable. package on CSE, with a focus on
Indecent Images of Children, was
As we reported last quarter, a toolkit for delivered to all operational officers,
SROs has been completed which frontline and specialist, between October
provides clear and simple instructions to and December 2017. Our internal
officers in order to ensure more effective auditors have reported better
risk management both pre- and post- identification and management of risk
application. In addition, the bespoke within the Child Sexual Exploitation
flagging of SROs and SHPOs on CRIS crime reports, since the implementation
enables the data to be accurately of a supervision tool for CSE.
retrieved for performance measurement.
Work on risk prioritisation continues with Quarter 4, 2018-19: as part of our
the University of Liverpool. Academic Strengthening Local Policing
research has been completed and will programme, our child abuse
provide the foundation for a report which investigation teams (CAIT-SCO17) will
the university anticipate to be available move into Frontline Policing and
later this year. Emerging findings borough-based MASHs from October
suggest that the data set currently 2018, with the Child Abuse and Sexual
available is too narrow to support Offences command transition to be
development of a risk prioritisation tool, completed in December.
however we anticipate that the research
will provide valuable insight into the The transition of staff in the CAIT and
effectiveness of police and criminal CASO teams formally commenced in
justice interventions. January 2019. All BCU Safeguarding
teams, including Multi-Agency
Quarter 3, 2018-19: commence Safeguarding Hub (MASH) teams, will be
delivery of the amalgamated course operational from 18 February 2019. A
for Sapphire/CAIT officers, to be “period of stabilisation” will follow in order
extended to all Community Safety to support the embedding process and
Unit (CSU) officers to reflect the the transition of safeguarding activities
expanded remit of the units. into “business as usual” operations.
Delivery of the amalgamated training Quarter 4, 2018-19: organise with
course began in October 2018. In total partners a 2019 London CSE
nine courses will be delivered by March
2019 with 144 officers trained in these
conference to raise awareness of CSE
and key issues and showcase
specialist safeguarding roles. The partnership solutions.
delivery of Safeguarding Induction and
Specialist Safeguarding training courses On 18 March 2019 the Met will host the
will form the core of our safeguarding Annual CSE Conference at the Guild
training delivery next year onwards. They Hall London with key themes covering
are designed to give officers and staff a four linked topics: exploitation, sexual,
broad overview of all the offences and criminal and the psychological effects.
7
Statutory partners from trafficking,
County Lines and third sector charities Domestic Abuse
are attending. A Forensic Psychologist
will lead the discussions on Child Sexual In December the Met launched a video campaign
Exploitation and how we can better to raise awareness of domestic abuse and
understand how to deal with this type of encourage victims to seek help and support. The
criminal behaviour to assist children two short videos feature scenarios which illustrate
affected. typical behaviours of both victims and abusers in
relation to physical abuse and coercive control;
with the latter often being overlooked as a form of
domestic abuse. The purpose is to convey the
message to victims that “you are not alone” and to
Serious sexual offences encourage them to tell someone. They also
highlight the other medical professionals and
partner agencies who can offer support alongside
Quarter 3, 2018-19: The Stalking the police. The videos, which are supported by
Threat Assessment Centre goes live Women’s Aid, Refuge, NHS England and the
London Association of Directors of Adult Social
Since going live in September 2018, the Services, are being played in GP surgeries across
Stalking Threat Assessment Centre is London.
beginning to meet its aims of early
intervention in stalking cases and
improving the MPS response to victims
of stalking. The unit has reviewed over
650 offences, proactively assisting with
investigations by giving one on one
guidance as well as assisting with CPS
liaison via case conferences. The centre
has delivered training to over 80 Crime
Managers regarding correctly identifying
stalking offences for classification.
Training has also been delivered to
National Probation Service, and the
centre will soon begin delivering material
to other UK forces as an example of best Quarter 3, 2018-19: roll-out the new
practice. TecSOS trackerphones.
Quarter 3, 2018-19: 90 per cent of We continue to support victims of
officers will have completed the Domestic Abuse with the latest
College of Policing training package technology which is being rolled out
for disclosure awareness. across all BCUs and CASO. We have
made significant investment to
As mentioned in the previous update, we
amended this aspiration to 85% to reflect vulnerable people and safeguard victims
and we expect the roll out to be complete
the higher-than-anticipated portion of by end of Q4 2018/19.
officers who are unable to complete the
training immediately owing to maternity Quarter 3, 2018-19: We will work with
leave, long-term sickness, pre-retirement Royal Holloway University to conduct
leave etc. This has now been achieved, victim surveys. This will be an
as 85% of officers have completed the essential piece of research to assist
College of Policing Disclosure Training with assessing the effectiveness of
package (against 27% before Quarter 2). our approach and shaping the form of
We anticipate that figures will begin to our future response, and is being
show an improvement in the number of conducted independently to provide
disclosure-related failures, such as less public confidence.
delays between file submission and any
file-build failing. The Met, along with other key partners,
are engaged with MOPAC in their
consultation of the draft findings/
8recommendations to provide feedback, live an online Domestic Violence
with the formal publication expected at Disclosure Scheme form (referred to as
the Victim’s Summit in March 2019. ‘Clare’s Law’) in March 2019. Prior to
this, applications had only been made in
Quarter 3, 2018-19: roll-out Operation person. By making the service available
Encompass, whereby a school’s online, it will become more accessible.
designated safeguarding lead will be Combined with a leaflet campaign to
informed by 11am if a child or family raise public awareness of Clare’s Law,
member of a child has been involved we aim to increase the volume of
in a domestic incident, so there can applications we receive, leading to safer,
be wraparound support in place for more aware victims.
that child.
Domestic Violence Prevention Orders
Operation Encompass was rolled out (DVPOs) and Domestic Violence
corporately across the MPS in November Prevention Notices (DVPNs) have
2018. Every school in London has been become a key tool in safeguarding
invited to take part, with a guidance victims of domestic abuse since they
package provided, explaining how were introduced in 2014. The number of
Encompass works, what schools need to orders issued this year is up 75% from
do in order to take part and how secure last year (261 compared to 196) and by
access to referrals can be made. There Q4 we are set to see the highest use
is some initial work required to establish since their introduction.
the pathways between police and school
safeguarding leads to enable the Under Operation Athena, there is a
scheme to run. Therefore boroughs are force-wide focus on DVPNs/DVPOs to
at varying stages. Currently we have continue this work. We are working in
five boroughs that are live: Bexley, partnership with courts to streamline the
Enfield, Hounslow, Waltham Forest and application and payment process, and
Wandsworth. We have approximately will be holding focus groups and
350 schools signed up to Operation delivering training packages to further
Encompass. There are some boroughs enhance current working practices.
who have not decided if they wish to
participate in the scheme which is
voluntary and not mandated.
Modern slavery and human
Quarter 4, 2018-19: in support of the
Mayor’s VAWG Strategy, all
trafficking
perpetrators identified in the
Dauntless Plus cohort will be cross-
checked against, and flagged on the Quarter 3, 2018-19: the National
Police National Computer (PNC). County Line Coordination Centre
starts operations, increasing our joint
BCU Risk Management Units are working with the NCA and County
flagging Dauntless Plus nominals on the Forces to identify, disrupt and
Police National Computer. This ensures safeguard those involved.
joined up working across policing strands
and maximises potential to disrupt repeat
domestic offenders.
The National County Lines Coordination
Centre became fully operational in
September 2018, with the Met
By quarter 4, 2018-19: as set out in contributing in partnership with agencies
the Mayor’s VAWG Strategy, we will across the UK. We are working closely
have reviewed our use of DVPOs, with the centre to identify and safeguard
DVPNs and Clare’s law to ensure we those exploited on county lines as well
are making the most of our powers to as prosecute the perpetrators. This
safeguard victims of domestic abuse. includes sharing intelligence and weeks
of intensive activity to target those
Following review of a pilot run by two involved. The work is being undertaken
county constabularies, the Met is going across the BCUs as well as by specialist
9commands. “Intensification weeks” will
be arranged every quarter to further Acquisitive crime
improve the co-ordination between the
Met and other forces to tackle county
lines. Moped crime
Quarter 3, 2018-19: support the new We continue to work hard to reduce the number of
MOPAC-led initiative of Rescue and moped-enabled robberies and crime and, while
Response to identify and track the there is still a lot of work to do, we have seen
young people in London on county impact. In 2018, offences where a powered two-
lines, and where appropriate provide wheel vehicle (moped, scooter, motorbike) was
them with interventions from the third used in the commission of the crime reduced by
sector to safeguard them out of this 41.5% (a reduction of 9,754 offences). Theft of
activity. powered two wheel vehicles reduced by 32.7% in
2018 (4,586 fewer offences). We’ve been clear
We have supported MOPAC on this that moped and motorcycle criminals will be
targeted at every opportunity. In November we
initiative. Rescue and Response is
partially operational; the analysts posted a video on Twitter, which has had more
working with Met Intelligence are than 420,000 views, demonstrating the range of
tactics we use, including tactical contact, in
enabling data sharing to identify young
pursuing offenders.
people at risk and ensure appropriate
support. Training input regarding
Rescue & Response has been delivered
to raise awareness of the initiative, both
internally and externally, with a wider
public launch for June. It is anticipated
that Rescue & Response will be fully
embedded across London by the end of
Quarter 4, with all young people
identified on County Lines being referred
to relevant agencies.
Quarter 4, 2018-19: deliver Modern
Slavery training to about 1,200 new
recruits a year and 600 Detectives.
Modern slavery training is offered to all
constables during their continuation
training at 18 months service. We
anticipate that attendance will exceed
800 officers by Quarter 4. This training
package was recently refreshed to Quarter 3, 2018-19: we will further
ensure that it remains up to date with increase capacity with ten new bikes
current threat profiles. and three PROSpikes per BCU, as
well as training on scrambler bikes
We have changed how we deliver and manhunts will be supported.
modern slavery training to detectives as
part of the wider BCU safeguarding Although the motorcycle procurement
delivery model. We anticipate over 120 process was delayed due to changes to
detective constables will attend the the crown services procurement process,
safeguarding course with covers modern we have made good inroads to going out
slavery. Detective sergeants attend a to tender. We are reliant on factory
further course with modern slavery input, timings to build the motorcycles.
and we expect 125 officers to have
attended that course by the end of The PROSpike purchase was delayed,
Quarter 4. while the company who develops them
had been working to improve their
10model. A second generation spike has Burglary
been designed with a more motorcycle
and scooter tyre focus. DSTL have been Our Be Safe campaign focused on how Londoners
engaged to gain a scientific view on the can take simple steps to avoid becoming a victim
new design and potential performance. of burglary. The campaign, supported by social
media activity, advises Londoners on how to keep
Additional motorcycle training courses their homes and belongings safe. It also urges
were agreed by Met Training, and course residents to go beyond just securing their front
allocation has commenced with the first door and windows, and look at other ways they
training course in February 2019. can make their property less attractive to burglars.
Approximately 60 per cent of burglaries take place
in the hours of darkness and in the autumn we
Quarter 4, 2018-19: launch of mobile start to see an increase in burglary offences as
phone app Buddi, an offender empty properties are more apparent. Burglary
monitoring system that can be prevention masterclasses were delivered to
monitored remotely. neighbourhood officers across London, who spent
a day refreshing their skills - in preventing crimes
The GPS tagging project, Buddi, is on from occurring, and in supporting victims.
track to go live in Quarter 4. When
offenders that fit the necessary criteria
are released from prison they will be
fitted with a tag which will enable us to
map data from the tag against the
3- Achieving the
location of offences that are committed
within London.
best outcomes
Strengthening local
Local Borough Priorities policing
Anti-social behaviour (ASB) is a local policing
priority in every borough in London. Quarter 3 saw Quarter 4, 2018-19: all 12 BCUs are
the launch of our seasonal crime prevention and operating against the approved
awareness campaign, Autumn Nights, which is model.
focused on preventing anti-social behaviour. ASB
increases tend to be seen around the start of the This is on track for full implementation,
autumn school holidays, Halloween and Bonfire 10 BCUs are now operating against the
Night. Operations were planned using predictive new model with 1,295 officers
mapping and analysis of current and past ASB reallocated to date. This has enabled
crime hot spots to ensure officers are in the right circa 700 officer posts to be reinvested
place at the right time. The Roads and Transport into youth provision, offender
Policing Command (RTPC) worked in partnership management and safeguarding. The last
with Transport for London to increase patrols and BCU is schedule to go live 20 February.
prevent disorder on buses and at transport hubs
around London, as well as engage with young The Met’s new model for safeguarding
people to offer them travel safety advice. will also go-live during Quarter 4 when
Child Abuse and Sexual Offences
Neighbourhood Policing Teams spoke with (CASO) teams move into the 12 BCUs
vulnerable residents and offered them crime allowing a joined-up approach to the
prevention advice. Youth Engagement Officers often complex needs of victims.
worked with local partners and our Licensing
Teams worked closely with premises to reduce We expect that this new local policing
rowdy disorderly behaviour. Our volunteer Police model will improve the consistency and
Cadets also took part in test purchase operations quality of our service to the public and
with Trading Standards to uncover the illegal sale improve decision-making by delivering
of fireworks, alcohol and over the counter local policing in a way that is personal,
weapons to underage customers. responsive and tackles crime and
disorder effectively and efficiently.
11June/July once the vetting and medical
Responding to the public hold position is fully resolved, in time for
the decant of despatch resources to
Our new Telephone and Digital Investigation Unit BCUs.
(TDIU) was established a year ago. It was set up
to relieve pressure on frontline police by dealing The IVR, implemented in August,
immediately with non-emergency calls over the successfully continues to divert around
phone. Calls into our contact centre that are 35% of phone demand, maintaining a
suitable are transferred live into the TDIU (so highly performing 999 service and also
callers no longer need to wait for a call-back to transforming the 101 service to its
report their allegation). The unit deals with 36 highest levels in two years. Following
percent of all crime allegations, i.e. up to 338,000 the implementation of IVR and the
a year. The unit has carried out initial introduction of new operators service
investigations on an extra 207,000 crimes in the levels have improved. By the end of Q3,
past year. Online crime reports dealt with by TDIU 82% of 999 calls were answered within
is continuing to increase month on month and 10s against a target of 90%. 79% of 101
currently accounts for 15 percent of the crime calls were answered within 30s against a
reports. target of 90%.
Alongside the TDIU, we have worked to improve Even taking into account the high call
the caller’s experience. When a member of the volumes for this time of year, we are
public report a crime through 101 – or online - that currently seeing average speed of
doesn’t necessitates officer deployment, he or she answering for 101 calls well below the 30
will receive an email with their crime reference second mark for 90% of calls, and
number, next steps for the investigation, around the 10 second mark for 90% of
prevention advice and support agencies contact 999 calls.
information. The information will also automatically
populate a report on CRIS, our crime management In 2019/2020, the implementation of
system, speeding up our processes, reducing Single Queue will improve call flow
duplication. between centres and is anticipated to
provide smoother and better
management of demand peaks.
Quarter 3, 2018-19: Complete
recruitment wave into MetCC and Quarter 3, 2018-19: THRIVE+ is
close the capacity gap. implemented in MetCC ensuring
deployment of officers to victims is
The current recruitment campaign has prioritised according to risk and
brought in 253 new operators with vulnerability, rather than crime type.
MetCC along with 38 new supervisors so A full roll-out across the rest of the
far. There have been some issues with Met is planned to happen in 2019.
prospective candidates currently held in
medical and vetting which have The implementation of THRIVE+ started
prevented fully reaching full complement in August at the MetCC in Bow. All full
(Budgeted Workforce Target or BWT). time MetCC staff and officers were
These issues are being worked through. offered training in THRIVE+. Between
August and October, over 6,400 calls
Attrition levels for operators and were effectively assessed using
supervisors have been analysed and THRIVE+. Refresher training will be
programmed in for the new financial year provided in the coming weeks as we
and wider business planning has also commence roll out at the other MetCC
taken pace to match this attrition with the centres in Lambeth and Hendon.
volume exit of despatch operators onto Support at both sites will be provided for
BCUs starting in October/ a 4-week period alongside a thorough
November. The team has been asked to evaluation of how the change is
incorporate an additional 50 more impacting both demand and staff.
operators into the 2019/2020 recruitment
plan and this has been programmed in. It After the stabilisation period and a full
is forecast that at the current rate of net evaluation at all three MetCC centres, a
recruitment, BWT will be reached around
12case for a Met-wide roll-out will be
considered later in 2019, as planned.
The THRIVE+ model allows staff to assess the
appropriate response to emergency calls.
THRIVE+ is a widely recognised assessment
process currently used in over 30 police forces
throughout the UK. When a call or online enquiry Quarter 3, 2018-19: LABNET Remote
comes in, THRIVE+ provides the operator with the Search and Review app trial goes live,
framework to apply their professional discretion to help address the recent issues
and make decisions on how best to respond to the faced around the increasing amount
victim. Whilst there are some calls for which we of digital evidence.
automatically deploy officers to, such as domestic
abuse, in practice this means a response not The Remote Search and Review project
based on crime type, but on the victim’s needs and began July 2018. Since then we have
the associated risk, threat, vulnerability and successfully designed, built and tested
potential for harm. THRIVE+ is based on the the infrastructure that will be required to
principle of doing the right thing, at the right time, support the devices to be used in the
in the right way, with the right resource. Response field. We’ve also tested the products that
can therefore be deployment of officers, sign- officers will be using, and have identified
posting to partners that might be better placed to more specific requirements, which our
help, or a follow-up appointment with suppliers will work to provide in a series
neighbourhood officers. of upgrades starting February 2019.
Further testing and validation will follow
and the project team will begin using live
case data in February.
Quarter 4, 2018-19: following core
building of the system,
communication and engagement, as
well as infrastructure testing and
some data migration testing, we are
ready and on track to roll-out the first
module of MiPS (Connect) in Quarter
1, 2019-20.
To ensure the CONNECT solution fully
meets the needs of the Met, some
additional functionality has been
Investigations identified. The project is re-planning to
factor-in these changes, and this has
In Quarter 3 we launched the Met’s first in-house introduced a delay to the initial go-live.
mobile application named ‘Cyber Tools’. The app The first module is now likely to be
is designed as a help and support tool to improve Summer 2020.
officers’ knowledge and skill in the field of
cybercrime, enabling them to give prevention The focus for Quarter 1 2019-20 is to
advice, support victims or carry out an deploy the first full release onto the MPS
investigation. The app includes: Crimes, Reporting infrastructure and run test cycles that
and Investigation advice; Digital Forensics include business testing. In parallel, work
including a Crime Scene walkthrough; Open is progressing at pace to ensure that
Source Investigation advice; Jargon Busters, and business engagement, training and
a large Glossary of IT and Cyber Terms; Hacking support is in place to support the
Techniques information; Social Network Security; business through the early stages of
Cyber Security Advice; Legislation; Child Sexual product introduction.
Exploitation and Cyber Bullying information. It is
designed to be intuitive to use and help frontline
officers with a wide range of advice.
13By Quarter 4, 2018-19: significantly showing that compliance (i.e. the
improve the Met approach to the provision of Appropriate Adults to
handling and response to missing vulnerable suspects) is improving.
persons by fully implementing the Compliance by investigators is now at
principles of the APP (College of 48%. The project team continue to
Policing Authorised Professional challenge non-compliance whilst
Practice). providing guidance through training
materials and a project mailbox.
The Met are in the process of delivering Dip sampling of Voluntary Attendance
improved practice across the entire force cases continues with positive initial
in line with the BCU implementation. This results. Voluntary interview suspects are
significant upgrade to the initial handling accessing services that were previously
of missing persons concerns the early unavailable to them, such as diversion
triage of calls for service. Local projects and the use of embedded
Resolution Teams (LRT) are in place to Liaison and Diversion professionals,
commence the investigation sooner by which will be rolled out in Summer 2019.
contacting the informant and utilising This will provide support for vulnerable
local and national databases to quantify adults and juveniles.
risk earlier. By establishing the situation
and risk grading more accurately, the Quarter 3, 2018-19: We will start a
police response, in line with the randomised controlled trial of a
principles of the 2017 APP, will be suspended prosecution programme
proportionate and relevant to the (adapted from the West Midlands
established circumstances. Police model of Op Turning Point) to
We are on course for all 12 BCUs to be seek to prove the ability of the model
working to the new process by spring to prevent young people entering the
2019. criminal justice system. The trial will
end when 200 young people have
gone through the trial, with a follow
The Rapid Drugs Service pilot, which allows up evaluation two years later.
officers to analyse drugs that have been seized
during arrests for drug supply offences while the Turning Point is up and running within
suspect is in custody, has been extended to the
end of March 2019. Developed by forensic
the Met in the pilot site of Barnet. The
Ministry of Justice and MOPAC terms of
services, the RDS has the potential to greatly reference have now been agreed for a
reduce the time from arrest to charge – from a national randomised controlled trial, run
matter of weeks to hours. Piloted by the VCTF and on similar lines. The success of this
local BCUs, initial results have been promising, programme will be measured in two
with more than 100 charges since June 2018. In years with a follow-up evaluation.
the VCTF’s case it has helped them to mitigate the
risk posed by those involved in drug supply, given
that drugs are a significant driver for weapon Quarter 4, 2018-19: improved clinical
enabled violence. service and governance, with a new
electronic medical records system
which links to NHS systems in Met
Detention.
Managing offenders
Due to the breakdown in the
procurement supply chain the
Quarter 3, 2018-19: development of implementation of an Electronic Medical
non-custodial options for progressing Records system is currently on hold. We
investigation, including Voluntary are working to resolve this.
Attendances (VA) practices with a
policy that introduces safeguards to Quarter 4, 2018-19: the new
mitigate risks. Healthcare model in Custody will be
largely implemented, having started in
Ongoing monitoring of the recently Quarter 2, 2018-19 (with Acton and
published guidance for officers carrying Wembley).
out voluntary interviews of suspects is
14The recruitment of Custody Nurse
Practitioners (CNPs) continues as Quarter 3, 2018-19: launch of a
Wandsworth became an embedded 24/7 focused recruitment campaign
site in October 2018. Another two sites targeted at women.
are on track for May 2019. As a result of
the HMRC ruling that Forensic Medical
Examiners (FMEs) should be employees
Our campaign, entitled “One Hundred
Strong” launched across social media
not contractors, alternative healthcare platforms in November 2018. Further
models are being explored to ensure the initiatives (including Facebook and
optimum model is used. Instagram) are planned as well as a
campaign linked to the premiere of a
cinema release. While it is too early to
report the detailed impact of the
campaign, we have seen officer
4- Developing our registrations from female applicants
increase to a high level of 44 per cent.
key capabilities Quarter 3, 2018-19: Award of the
contract to a PEQF education and
accreditation provider.
People This has been slightly delayed. The
contract for PEQF is expected to be
The Met published its annual figures regarding the awarded in Quarter 1 2019/20 but this is
gender pay gap at the end of 2018. Clearly, police predicated on the approval of the Full
officer and police staff pay is determined by the Business Case in February. The first
role with no reference to gender. Male and female intake of apprentices via PEQF is
employees who undertake the same role, have the expected in Q3 2019/20.
same length or service, and work the same hours,
receive the same pay. Quarter 3, 2018-19: flexible BCU
survey and focus groups to be
Overall, the average (median) gender pay gap for completed, to set up a tailored flexible
all staff has reduced from 12.48% to 9.71% working best practice.
compared to the national average of 17.9%
according to the Office of National Statistics 2018. Focus groups took place as planned with
Since 2017, the figures reveal a reduced average
the two “Flexible BCUs” in November,
complemented by a workshop with BCU
(median) gender pay gap of 0.34% for police Commanders and senior team in
officers (down from 0.7% last year) and 0.24% for January. The recommendations will be
PCSOs (down from 2.69% last year). However, the implemented in 2019, to facilitate flexible
gap for police staff has increased from 6.85% to working for female officers and staff, and
10.41%. We remain committed to ensuring we’re encourage attraction and retention in
fair and inclusive to all, so that our staff can be these posts.
proud of where they work and we provide equal
opportunity for all. Quarter 3, 2018-19: development of
our Health and Wellbeing Strategy,
using the Health Needs survey to
understand the issues that impact our
workforce and consider what more we
can do to improve workplace health
and wellbeing.
The Health and Wellbeing Strategy was
launched in January 2019. It contains
several initiatives which will enable us to
better understand the issues and health
needs that impact our workforce and
consider what more we can do to
improve health and wellbeing. We will
15aim to exceed national requirements for to increase uptake. The Programme is
occupational health & wellbeing still on plan to complete September 2019
provision as the implementation of the for the initial 10,000 Leaders.
plan commences in Quarter 1 2019/20.
Quarter 4, 2018-19: we will further
improve how we support women Assets
before, during and when they return
from maternity/parental leave to In support of the Mayor’s Clean Air Strategy, the
ensure that they continue to thrive at Met was the first police service to introduce low
work as a working parent. We will and zero emission vehicles on a large scale. We
procure a partner in Quarter 3, and are on track to meet our goal of 550 ultra-low
during Quarter 4 will develop, engage emission vehicles by 2020, with currently just
and implement our new approach. under 200 vehicles on the streets of London.
The completion of the commercial In Quarter 3, the Met Driving School completed a
process and getting the supplier on- trial to establish the training need for response-
board has taken longer than anticipated: driving of hybrid electric vehicles. The trial covered
the launch date has been pushed back all variants of the technology to support the initial
to May 2019, with pre-launch roll-out of 65 vehicles to frontline policing. It found
communications in April. no supplementary training was necessary. As a
result, all current response drivers are permitted to
By Quarter 4, 2018-19: drive any response category hybrid electric
implementation of the HR specific vehicle, meaning more officers will be able to use
recommendations from the Disability them.
Business Forum review, namely:
know-how (training and awareness),
adjustments, recruitment and
retention. We will embed these within
our policies and working practices, to
ensure we are a place where officers
and staff, regardless of their
disability, can flourish and are
enabled to give their best, all the time.
This has been delayed: plans are being
drafted to scope the full challenge of the
work required to implement
recommendations from the disability
review. A comprehensive
implementation plan is expected to be
operational by end of Q1 2019-20. Finance and Commercial
Improvements to workplace adjustments
are a high priority as well as ensuring
our policies and working practices are fit Quarter 3, 2018-19:
for purpose. Draft revenue and capital budget
submission to the Mayor.
Quarter 4, 2018-19: 10,000 of our First cohort completing “Finance
leaders will have been engaged in Business Partnering Diploma” in
Leading for London, and the line with objectives to
programme will be completed by professionalise service and
September 2019 support our staff.
Update our Corporate Financial
The workshops are showing a high level Governance Framework -
of attendance (around 80%), and the including scheme of delegation,
simulation event nearing 70% financial instructions and the
attendance. The coaching sessions are scheme of devolved financial
less well used. Plans being put in place management.
16 Publish draft financial assurance
framework. Estates
Budget submission was achieved
within the GLA deadline. Our estate transformation programme continues
apace as we look to provide good quality
Complete: 22 Finance staff attended accommodation that meets the needs of a
the course in Quarter 3. modernised police service, whilst reducing our
This work will be completed in
Quarter 4
footprint and operating costs.
An interim financial framework has In Quarter 3 the foundations of the new
been produced and shared with the Hammersmith Police Station building were
CFO. Work is underway to produce a completed. Hammersmith is one of our most
final version to coincide with the significant new build projects, delivering a state-of-
financial year end the-art facility for the Central West BCU, as well as
some specialist units. The building will complete in
2020 and provide a modern, smart working
Quarter 4, 2018-19: environment, a new 24/7 front counter, new
Development and delivery of a stables and expanded custody suites.
new Met Value for Money
Strategy.
Enhanced reporting in our PSOP
I.T. system, supporting improved
self-service capability.
Completion of recruitment
programme in line with Finance
target operating model.
Update the MOPAC Reserves
Strategy to reflect the updated
Mayoral budget.
The Value for Money strategy will be
developed during Quarter 4.
Financial reporting continues to be The substantial refurbishment of Charing Cross
enhanced through the development police station began in 2018, and the first floors
of OBIEE dashboards providing were completed in Quarter 3, ready for occupation.
integrated finance, procurement and The major redevelopment of Limehouse is now at
HR data. Additional licences to detailed design stage. The Hendon Driving
support financial reporting using Academy, which commenced work on site in
Excel4Apps have been procured. Quarter 1 of this year, will complete in spring 2019.
There is a current trial to increase
functionality through the deployment Our new Workspace Design Guide has been
of other reporting tools. completed which provides a common design
Recruitment activity is ongoing. platform for all future new and refurbished
Individuals have been selected to fill buildings to meet our ‘smarter working’
ten vacant roles and further requirements. This will enable buildings to be used
recruitment activity to fill the more flexibly, supporting the reduction in the size
remaining roles is planned. of the estate through more efficient collaborative
The reserves strategy will be working.
updated once the GLA approves the
MOPAC/MPS revenue and capital Quarter 4, 2018-19: completion of the
budgets in February/March 2019 Local Police Stations designs –
procurement of works packages.
There are currently 29 refurbishment
projects at design stage within
operational police buildings, including 24
active police stations. Over the course of
this year, the concept designs have been
17developed to detailed design stage for all
these buildings, including all relevant
surveys (asbestos, structural, MEP, 3D
point cloud etc.).
Local senior leadership teams in BCUs
have been engaged significantly to
ensure the final proposals meet their
needs, and that the construction phasing
plan does not hinder the delivery of
operational policing. The completion of
the technical design stage is anticipated
by March 2019, which will enable costing
and procurement to follow.
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