MYITADMIN LLC COMPANY OVERVIEW & SERVICES - MYITADMIN.SERVICES 17011 BEACH BLVD. STE 900, HUNTINGTON BEACH, CA 92647 - COMPANY OVERVIEW & SERVICES

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MYITADMIN LLC
 Company Overview & Services

                                             MyITadmin.services
          17011 Beach Blvd. Ste 900, Huntington Beach, CA 92647

info@myitadmin.service                              +1 800 831 1809
Mission
What good is the best IT management organization in the world if you can’t reach them
after 5pm during the week or anytime between Friday and Monday? Managing the
technology and data of someone’s business takes a full-time effort. We don’t just mean
forty hours a week. We provide 24×7 Advanced Monitoring & Preventative
Maintenance for all our clients — no exception. This ensures that all of the critical
network devices in your business are healthy and functioning reliably at all times.

MyITadmin LLC is founded and located in Southern California, we are committed to
changing how full-on tech support is done between businesses. we are focused more on
the client/provider relationship and creating a long-term partnership.

Providing Proactive IT Services and Support at a predictable monthly fixed fee.
Outsourcing some or even all your IT while getting all the benefits that an internal IT
department offers for a fraction of the price of staffing one yourself. We accommodate
all types of budgets so it’s convenient for growing small and medium-sized businesses.

We don’t only accommodate businesses, but we’ve created a service for home users,
single user businesses and even students with unPickle-me-IT a service provided by
MyITadmin LLC we make sure to help everyone.

You might still be asking yourself why? In the 1990s networks were simple systems.
There was not a lot of dedicated staff in an IT department, teams typically didn't do
anything for general maintenance if their machines were malfunctioning or slowing
down--only if they stopped working. Once they broke, the team would fix them, which
became known as the break/fix method. This mindset cost companies a lot of lost
revenue credits to downtime and loss of data and productivity.

After some time, larger companies recognized the negative impact this approach was
having. IT service providers emerged to proactively diagnose and correct problems
before they caused an issue for companies. This was the dawn of IT outsourcing, more
companies began to use third party IT services as a way to outsource some of their
day-to-day IT needs including systems management, network monitoring and security.

                                                                   MYITADMIN LLC     1
info@myitadmin.service                                                   +1 800 831 1809
• We ensure that your IT operations run optimally, predictably, while keeping your
critical data safe and secure.

• Our Managed IT Support Service delivers better value for your IT budget by providing
a total solution for your IT needs at a fixed monthly fee.

• We provide proactive IT maintenance that detects and solves your IT problems even
before they arise, ensuring that your business runs smoothly at all times.

Our reach has no boundaries. From one to multiple locations, with local
And\or remote users — we have a nationwide dispatch team that will work with you
anytime and anywhere to accommodate all of your IT needs.

We cover all aspects of your IT needs. From security, data protection, applications, to
even regular hardware checkups to prevent IT failures. Even if a failure occurs (as is
sometimes the case with unpredictable IT infrastructures), we deal with issues with top
priority and speed.

 Services and how an MSP can help your business grow
The term Managed Service Provider can sometimes be a little open to interpretation, as
there are several business services that can be organized and run from an outside,
third-party provider. These services might include transportation, marketing, supply
chain, media, and many others. We are referring strictly to IT for businesses.

      Top 5 expectations from an IT Support MSP
              1. Device & Security Audits + Suggested
                 Infrastructure Upgrades
              2. Monitoring of Device & Network Operations
                 Center
              3. Organization Reports and Analytics
              4. Cloud-Backed Systems + Natural or Digital
                 Disaster Preparation
              5. Communication Integration and Management
                 Packages

                                                                   MYITADMIN LLC     2
info@myitadmin.service                                                  +1 800 831 1809
• Device & Security Audits + Suggested Infrastructure Upgrades:

      It’s one thing to be personally inconvenienced or disappointed when we miss the
boat on the latest tech and gadgetry in our personal lives but imagine the legitimate
impact that this could have on a business. Failure to use the current software versions,
hardware, security patches, communication tech, data storage, and backup, or any of the
dozens of other business-critical solutions has lasting impact on any sized company
from mega-corporation to a small business.

While it is the job for IT specialists to design and manage a system that reaches and
stays at peak efficiency, the limitations of exactly what maximum performance is for
any given function within that system wholly depends on the capacity and abilities of
the existing infrastructure, hence Audits and Suggested upgrades are essential for any
successes IT department.

   • Monitoring of Device & Network Operations Center:

       It takes highly trained IT teams who are well versed in the ins and outs of
system monitoring and testing. This is a critical aspect of making sure the base of your
entire business structure stays up and running at peak efficiency. It integrates
everything from communications to sales into this infrastructure, and if it fails, it could
have catastrophic results for your business and your customers. Therefore MyITadmim
LLC focuses heavily on our monitoring services with no exceptions.

   • Organization Reports and Analytics:

       MyITadmin doesn’t just provide defensive services; We offer many features and
benefits that are proactive, such as deep analytics, because the model for this
partnership discards the old “break-fix” dynamic of IT specialists coming to your place
of business, solving whatever issues you were having, and then leaving, collaborations
today are more permanent and involved and effectively producing a chart of which
things are working well and which ones need attention.

                                                                      MYITADMIN LLC     3
info@myitadmin.service                                                     +1 800 831 1809
• Cloud-Backed Systems + Natural or Digital Disaster Preparation:

       Fires, power outages, earthquakes, and any number of accidents or natural
disasters can impact all the hardware in your building and at your server centers, as
well as anything that is stored on them. Therefore, having separate storage facilities, far
from your geographic region, is an essential part of any managed service to ensure the
safety of their client’s operations and data.

Long gone are the days of entire rooms or basement levels being dedicated to the
housing of numerous file cabinets with countless physical documents and sheets of
paper, hard-disk and tapes. Not only is that a major security risk, but it’s also about as
inefficient as a business can possibly operate. That all changed with the dawn of digital
storage devices, and the process of data storage is ultimately being perfected by cloud
technology.

   • Communication Integration and Management Packages:

       A successful business has effective communication between management, staff,
and among employees. Lack of communication and awareness can lead to countless
problems from incomplete projects to failed shipping. Today’s technology allows for
multiple platforms that can integrate all of your companies’ communication processes
and devices into one system. That includes mobile devices, desktop, email, instant
messengers, and text messaging.

We offer various packages to allow our client to try out our services without
committing to a substantial financial agreement or long-term partnership. Something
along these lines should be expected:

• Bronze package which includes Monitoring only and pro-rated per on-site and
remote dispatch services.

• Silver package which includes Monitoring – Antivirus – Remote support and Pro-
rated on-site dispatch services.

• All-inclusive Gold package which includes Monitoring – Antivirus – on-site backup
system and unlimited Remote Support and On-site dispatch services with pro-rated
cloud Storage.

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info@myitadmin.service                                                     +1 800 831 1809
• Managed Software as a Service (SaaS)
      Examples include Office 365, universal communication software, and anti-virus
software.

With so many companies adopting this extremely popular cloud service, we can plan,
design, implement and support Office365 for our clients.

      Webroot Antivirus
      Bitdefender Antivirus
      Malwarebytes
      TrendMicro
      Symantec
      And other

   • Storage

       General data storage comes in several tiers. We generally work with clients to
find and use the type of storage that will give them the optimal efficiency and the
lowest cost.

   • Virtual CIO

       Small and medium companies don't typically have the capacity to hire a
dedicated Chief Information Officer. A Virtual CIO is a service we offer that provides
analysis, strategy, and a step-by-step plan for the company's technology.

   • Systems Management

       This type of outsourced IT allows us to monitor your servers, applications, and
networks. We interpret the data and real-time metrics to proactively identify and solve
issues before they cause downtime and impact your business.

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info@myitadmin.service                                                    +1 800 831 1809
• Cloud-based managed services

       Cloud-based managed services offer remote assistance with IT troubleshooting,
network building, cybersecurity, responsive support, and data monitoring. Companies
can augment their staff and infrastructure in areas which are lacking, while also
providing a proactive approach to their framework. For example, data monitoring
handled by a cloud-managed service can help monitor the use of company bandwidth.
Security monitoring keeps a business network safe by searching for unusual activity
and malware intrusions.

   •   remote monitoring support
   •   advance software upgrades hardware changes
   •   assist with data and file infrastructure and paperless setup instructions
   •   operating system patches
   •   security patches
   •   manage backup and storage options
   •   establishing a strong secure network infrastructure
   •   solutions to anti-malware options
   •   keeping them updated in real-time
   •   troubleshooting to dealing with advanced issues
   •   virtualization services
   •   communication infrastructure like messaging software, VoIP (voice over internet
       protocol), data, and video.

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info@myitadmin.service                                                      +1 800 831 1809
Who do we service – EVERYONE
      Companies as small as a one-person startup to as large as a Fortune 500 use our
MSPs. Since we can offer various tiers of service, it's easy for your companies to find
one that works well with your IT needs.

Almost all small and medium companies could benefit from using our MSP. These
companies are already paying for many of these services, like anti-virus software and
data backup and hardware. MyITadmin LLC can consolidate all these services, be
proactive about fixing things before they break and decrease your downtime.

Here are some characteristics that we value
   • Responsive: We provide critical support well within a 24-hour framework. The
      faster, the better.
   • Service Level Agreement Pricing: Every business has different resources and
      needs. That’s why we offer flexible pricing models.
   • Security: When it comes to handling any kind of information our robust security
      measures and responses will combat any data loss or intrusions.
   • Backup Recovery Options: Downtime is always a possibility. We make sure you
      experience as little as possible downtime; know your information is safe in times
      of crisis.
   • Various Options: We cover a range of services, meaning you can meet multiple
      needs all in one place.
   •   Accessibility: You should have access to your information from any secure
      point, whether the office or a mobile device; We make sure of that!

Industry-Specific Solutions
      Managers or employees having to take time from their work to troubleshoot a
problem is over. The benefit of having our MSP is that it allows companies to have peace
of mind knowing that their technology is completely taken care of, not only will your
technology be taken care of for you, but you will also see a reduction in overall
expenses.

When you work with us, we will be able to provide you with assistance whenever and
wherever you need it. Investing in an MyITadmin LLC MSP will present your business
with many benefits like:
   • Saving time and money
   • Having access to top technology
   • Working with knowledgeable experts

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info@myitadmin.service                                                   +1 800 831 1809
What are Managed IT services and how does it help your business.
       Monthly Managed IT provides 24*7 monitoring, remote and onsite managed
services from small businesses up to large national retailers to even larger multinational
companies. The basic monthly subscription covers the cost of having a technician
working directly for your business.

       One main benefit our managed IT support services is filling employment gaps.
However, there are many more advantages beyond the scope of employment.
For one, our MSP has a wide range of experience and knowledge from career specialists
and IT experts. This broad range of expertise means they can deploy solutions and
strategies which can elevate performance across the board.
Managed IT support also has the benefit of cost-savings because a company doesn’t
need to hire and maintain traditional staff, but rather businesses can cut those costs.
Additionally, by proactively addressing IT problems, which can cause downtime or
performance issues, a company can ensure it is working as efficiently as possible.

Many other added benefits like:

   •   Assist with data and file infrastructure and paperless setup instructions

   •   Establishing and maintaining a backup and storage solution

   •   Cyber Security - keeping your business updated in real-time with the latest patches
       and technology.

   •   Virtualization Services

   •   Managed Software as a Service (SaaS) examples include Office 365, universal
       communication software, and anti-virus software.

   •   Communication infrastructure like messaging software, VoIP (voice over internet
       protocol), data, and video.

   •   Cloud-based managed services for example, data monitoring handled by a cloud-
       managed service can help monitor the use of company bandwidth. Or security
       monitoring keeps a business network safe by searching for unusual activity and
       malware intrusions.

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info@myitadmin.service                                                     +1 800 831 1809
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