New Employee Orientation Workbook - Welcome to Renown - Renown Medical ...
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Welcome to Renown
New Employee
Orientation
Workbook
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Table of Contents
New Employee Action Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Mission,Vision,Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Day 1
New Employee Orientation Day 1 - Agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Introduction to Renown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Support a Healthy and Safe Culture - Live Our Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Support a Healthy and Safe Culture - Model and Enhance Just Culture . . . . . . . . . . . . . . . . . . . . .15-17
Community Initiatives - Collaboration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Healthy Nevada Project. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Create Amazing Careers - Caring: Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Create Amazing Careers - Employee Discounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Badge Pay Form. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Create Amazing Careers - Healthy Tracks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Emotional Intelligence - Caring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Access to Information - Navigating Kronos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
How to Download Kronos Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Access to Information - Navigating Kronos - Timecard and Schedule . . . . . . . . . . . . . . . . . . . . . . . . . 33
Access to Information - Direct Deposit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Day 2
New Employee Orientation Day 2 - Agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Live Our Values - Empathy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Live Our Values - Integrity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sense of Belonging - Identity Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Live Our Values - Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Live Our Values - Employee Expectations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Live Our Values - Excellence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Create Amazing Careers - Reward and Recognition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Support a Healthy and Safe Culture - Continuous Improvement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Create Amazing Careers - Enrich-U. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Create Amazing Careers - Education Assistance Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Resources
Dress and Appearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Computer, Phone and More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Online Learning Academy (OLA ). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Inside Renown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Employee Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
POCKET Parking Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Additional Information
Regional Employee Parking and Epic Training Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Regional Break Rooms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Regional Lactation Rooms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
South Meadows Employee Parking, Break and Lactation Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rehab Hospital Employee Parking, Break and Lactation Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
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What to Expect New Employee Action Items
New Employee Orientation is designed to provide you with the information you need to introduce you to the These tasks can be done after your first day.
organization and welcome you to the family.
1. Renown Health Orientation Explore Kronos Everyday Amazing
a. New Employee Orientation (Day 1) Verify current address and phone number(s) Log in to recognition program
b. New Employee Orientation (Day 2) Enroll in benefits
Healthy Tracks
2. Department Orientation – each role will attend department and job-specific training based on the Enroll in Direct Deposit
Create account on renown.myhealthytracks.com
requirements of that role
Navigate Inside Renown
Review Additional Resources
3. Electronic Medical Record (EMR) Training (as applicable) Policy Catalog
Maps
Employee Benefits
4. New Employee Action Items (page 5 of book) Uniform FAQs
New Employee Page
Training and Development
My Orientation Schedule Phone Directory
New Employee Orientation (Day 1 and 2) - 8 a.m. to 5 p.m. Home Page Download these Mobile Apps:
News
Today’s Date: ____________________________________ MyChart (online medical record)
Location: ________________________________________ Parking
This workbook is designed to
Place sticker on your vehicle Healthy Tracks (wellness program)
provide key information pertinent
Other Orientation (as applicable): to you as a new employee. The Great Work (recognition)
workbook outlines each day of Online Learning Academy
Date: ___________________________________________
New Employee Orientation. Get started on assigned e-lessons Kronos (time and attendance)
Time: ___________________________________________
Enclosed you will find your
Location: ________________________________________ Renown Health identification
myHometown (Hometown Health
badge, employee identification Insurance)
Other Orientation (as applicable): number, orientation agendas, tips,
forms and resources. You can use
Date: ___________________________________________ this book to take notes as well.
Time: ___________________________________________ Throughout the book, you’ll
see lightbulb icons. These icons
Location: ________________________________________ indicate important things to do
within specific time frames.
Other Orientation (as applicable):
The Enrich-U icon indicates
Date: ___________________________________________ training and development
resources.
Time: ___________________________________________
If you have any questions
Location: ________________________________________ throughout the week, don’t
hesitate to ask. We are here for
EMR (as applicable): you and want you to get the most
out of your experience at Renown.
Date: ___________________________________________
Time: ___________________________________________
Location: ________________________________________
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A Message From Dr . Tony Slonim
Welcome to Renown Health where we make a genuine difference in the health and well-being of the
people and communities we serve . We know that you have a choice of where you work and grow your
career, and we are honored you’ve chosen Renown .
You are now part of a team that continues to build upon a long history of caring for the residents of
Northern Nevada . At Renown, empowering people to take charge of their own health is just as important
as caring for them when they are sick or injured .
If we are to continue to thrive, we must transform our thinking about healthcare — and think more
about health . We must develop new, innovative and comprehensive care models with an eye toward
improved outcomes . We must think beyond our walls, taking our winning spirit out into our communities .
You are critical to fulfilling this vision . Together, we will do great things to improve health for our
patients, their families and our communities . Our Mission
Above all else, please remember that what you do here matters . Renown Health makes a genuine difference in the health and well-being of the people and
In ways big and small, it all makes a difference . You have the communities we serve .
power to contribute, to achieve and to make people in this
region healthier . Together, we can make a difference, so let’s Our Vision
get going! Renown Health, with our partners, will inspire better health in our communities .
Welcome to the team! Our Values
The words we live by:
Caring – We are caring and compassionate .
Integrity – We demonstrate respect and integrity .
Dr. Tony Slonim, Renown Health
Collaboration – We collaborate with our patients, families, employees, physicians, and communities .
President and CEO Excellence – We strive for excellence in all we do .
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New Employee Orientation (Day 1)
Agenda and Acknowledgment of Attendance
Morning Session
• Welcome and Logistics
• Introduction to Renown Health: How we care for our community’s health and well-being
Break
• WE C.A.R.E.: How We Live Our Values
• Supporting a Healthy and Safe Culture
• Living Our Values
Lunch
Afternoon Session
• Create Amazing Careers, promoting healthy lifestyles and sense of belonging
• Benefits
• Health and Wellness
Break
• Self-Awareness
PRINT NAME EMPLOYEE ID #
SIGNATURE DATE
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Introduction to Renown Support a Healthy and Safe Culture
Renown Health was founded in 1862 as a clinic to treat an outbreak of smallpox among miners. We’ve been Live Our Values
taking care of our community ever since. Today Renown is Nevada’s largest locally-governed, not-for-profit
healthcare network. As a not-for-profit healthcare network, all of our earnings stay right here and are Everything we do is centered around the people we serve. Our Mission, Vision and Values are words we live
reinvested back into the community through programs, people and equipment to better serve Nevada. by everyday with every person. We do this through modeling a Just Culture and focusing on continuous
improvement. We C.A.R.E. is our cultural compass that defines the behaviors associated with our values and
these behaviors are what we expect from everyone in our organization.
Renown’s Main Areas of Focus:
At Renown, We C.A.R.E.
Caring
We are caring and compassionate.
Integrity
We demonstrate respect and integrity.
Health Services Acute Care Services Collaboration
We collaborate with our patients, families,
employees, physicians and communities.
Health Services focuses on helping our Acute Care Services areas take care of us
communities live healthier lives by providing when we’re sick or injured. Example of acute Excellence
access to healthcare and managing our care facilities: We strive for excellence in all we do.
population. Examples of health services:
• Renown Regional Medical Center
• Hometown Health
• Renown South Meadows Medical Center
• Renown Medical Group:
Renown Rehabilitation Hospital
Hospice
•
How We Welcome, Respect and Care for Everyone at Renown
Home Health Care • Carson Valley Medical Center
Our Service Behaviors
Primary Care
Urgent Care • I use the 10-5 rule
Specialty Care • I welcome guests by the name they prefer and affirm they’re in the right place
• I reassure guests that we will take very good care of them
• I stay off my cell phone while in meetings and “on-stage” areas
How I contribute to Renown’s mission to make a genuine difference in the health and well-being of the • I use purposeful rounding with guests and employees
people and communities we serve:
• I provide comfort and resources before being asked
• I escort others to their destinations
• I explain information so others understand the next step in their process and how long it will take
• I own problems, take responsibility and resolve issues
• I provide clear explanations and validate understanding
• I conclude every interaction with sincere thanks and appreciation
• I use peer-to-peer guidance to support a culture of excellence
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Notes Support a Healthy and Safe Culture
Model and Enhance Just Culture
Just Culture focuses on the behavioral choices made by our employees and the degree of risk-taking
behavior that resulted in an error. It holds us accountable if we make unsafe or reckless choices that
endanger our patients, employees or visitors and also accounts for systems and processes that may have
contributed to the error.
Just Culture
Product of our A choice: Risk Conscious
At-Risk Behavior
Human Error
Reckless Behavior
current system believed disregard of
design and insignificant or substantial and
Instructions: As we discuss these topics, write in the definitions for the following: behavioral
choices Stop
justified unjustifiable risk
the Line
A
Accountability
I Console Guide
to the Team
Correct
D
Process defined
E by our Policies
T
Values
Excellence Integrity Collaboration Caring
L
A
A Just Culture Includes
S • Creating an environment where all employees will speak up when they see a potential safety risk or error
without fear of punitive consequences.
T • A focus on the behaviors that lead to a potential safety event (human error, at-risk behavior, reckless
behavior) not just the outcome of the event.
• Holding us all accountable for our performance in accordance with job responsibilities.
• Encouraging peer-to-peer guidance to stop errors or at-risk behaviors and supporting our colleagues
Additional Wayfinding Opportunities - Enroll through the Online Learning Academy: when mistakes are made.
Renown Health Tour – every other Monday at 10 a.m.; Meet at the Tahoe Tower Information Desk • Living our values of caring, collaboration, integrity and excellence.
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Support a Healthy and Safe Culture Support a Healthy and Safe Culture
Guiding Just Culture
Conversations Continuous Improvement
Transformational Health Care is Renown’s program for continuous improvement. It gives everyone in our
organization the tools - and more importantly, the voice - to challenge the status quo.
• We can always do better for our patients.
• How do we get to the root cause of waste? Ask “Why?” 5 times!
• How can you be a champion of work in your department?
Product of our At-Risk Behavior A choice: Risk Conscious
Error
Reckless Behavior
Confusion
ERROR
AT-RISK BEHAVIOR
RECKLESS BEHAVIOR
current
Productsystem
of believed
A choice: disregard of
Conscious
design and
our current insignificant
Risk or substantial and of
disregard people doing work
are not confident
Human
behavioral
system justified
believed unjustifiable risk
substantial
about the best
choices
design and insignificant and un-
HUMAN
way to perform
behavioral or justified justifiable
tasks
Motion
choices risk Overproduction movement of
redundant work people that does
not add value
Defects WASTE Waiting
Console
Console Guide
Guide Correct
Correct work that contains WHEEL idle time when
people, informa-
errors or lacks
something of tion, equipment or
value materials are not
at hand
Six Steps to Having a Guiding Inventory Processing
Conversation Additional Just Culture more materials activities that do
Learning Opportunities – on hand than not add value
1. Introduce the conversation required to do from the custom-
Enroll through the Online
the work er’s perspective
2. Describe the behavior Learning Academy:
3. Share the impact e-Lesson: Introduction to
Just Culture
4. Dialogue
SKILL: Giving and Receiving
5. Build agreement Crucial Feedback (Two-Part
6. Say thank you
Series) Notes
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Anticipate Needs
Community Initiatives
Collaboration
Renown Health, with our partners, inspires better health in our communities . Key partnerships are crucial
to this vision . Here are just a few examples of how we put this into practice:
Children’s Miracle Network
As the only dedicated children’s hospital in the region, we are proud to partner with the Children’s Miracle
Network to support a full range of pediatric services to the community .
Northern Nevada HOPES
Northern Nevada HOPES is a nonprofit community health center in downtown Reno offering integrated
medical care and wellness services to the insured and uninsured in our community .
Be sure to visit Inside Renown to learn more about additional opportunities to bring our vision to life!
Partnerships
We don’t do it alone! We are proud of our partnerships with:
Stanford Health Care, Lucile Packard Children’s Hospital and Stanford University School of Medicine
This landmark affiliation opens doors to care for northern Nevadans when they need it the most . We
provide patients and their families greater access to highly specialized services and clinical trials with
world-class providers and researchers .
REMSA
In 2016, Renown Health and REMSA announced an innovative alliance to
improve health throughout the region through Community Health Programs .
The programs, including the Nurse Health Line, the Community Paramedicine
Program and the Alternative Destination Transport Program, improve quality of
care and access while reducing out of pocket expenses for patients .
| 18 | | 19 |Healthy Nevada Project
The Healthy Nevada Project is a nationally recognized DNA population health study helping our
community understand their genetics and how it affects their health and lifestyle habits. This large
initiative is the focus of Renown Health’s Institute for Health Innovation.
“Healthcare organizations around the country are moving from solely providing care inside hospital walls
to improving health outcomes across communities. It starts with health literacy and this is the largest
health literacy project in the country. We are helping people understand their risks and getting involved
at the clinical level to help them live healthier lives,” says Tony Slonim, MD, DrPH, FACHE, President and
CEO of Renown Health.
By participating in the Healthy Nevada Project, participants are informed of their genetic risk for certain
cancers and cardiovascular diseases. It is offered to all Nevadans over age 18 at no cost. Early detection of
genetic risk is an important step to prevention and a healthier life.
It’s important to note that no personal genetic information will be shared with healthcare providers unless
done so by you, the participant.
To Participate:
Learn more and schedule an appointment at healthynv.org. Walk-ins also welcome.
Hours of Operation: Main Testing Location:
Monday - Friday: 7 a.m. to 7 p.m. 780 Kuenzli St., Suite 202
Saturday: 8 a.m. to 4 p.m. Reno, NV 89502
Get Involved
Give Back By:
Volunteering – Renown Health provides full time employees with four hours of paid time per quarter to
participate as volunteers in organizations that are of personal interest to them. If you are looking for an
organization to volunteer with, visit https://renown.volunteermatch.org to see a listing of opportunities.
Employee Giving Program:
Employee Giving is an opportunity for you, the employee, to make a personal, meaningful gift in support
of programs and services at Renown Health. Making a monthly contribution shows that you believe so
strongly in what happens here at Renown Health that you are willing to support our mission above and
beyond your everyday work. All donations impact the lives of people in our community.
If you’re interested in participating, fill out the form on Renown Health Foundation’s department page on
Inside Renown and allocate the amount you want to contribute directly from your paycheck.
Don’t forget to share Renown Health’s giving opportunities with your friends and family. They may work
for a company that offers matching gifts, a type of program that doubles an employee’s donation to
qualifying not-for-profit organizations. Encourage your loved ones to make a meaningful gift to Renown
Health and double their impact!
For more information visit Renown Health Foundation’s department page on Inside Renown, or call
775-982-5545.
| 20 | | 21 |Welcome / Connect with Compassion
Create Amazing Careers Create Amazing Careers
Caring: Benefits Employee Discounts
All employees receive a discount in The Shops at Renown and campus dining options. In addition, you can
Renown is committed to creating a work environment where you can learn,
enjoy discounts at a wide variety of retailers. To access discounts available to you, visit Inside Renown.
grow and thrive. A comprehensive and competitive benefits package is key
to this initiative. You can review all benefit options and details in the benefits
booklet.
To enroll in benefits within 30 days of your hire date, log in to
Kronos to complete the steps. Benefits are effective the first of the
month 30 days after your employment date.
My benefits begin: __________________________
Each year, you can make changes to your benefits during open enrollment.
If you have a qualifying life event, you can add/remove dependents to your
plans. You must notify Human Resources within_________of the event date. An example of a qualifying life
event is ___________________.
Children under the age of _______________ are eligible for medical and dental coverage. A copy of the
___________________ is required within 30 days.
Spouses are eligible for medical coverage if they are not offered group coverage by their employer. A copy
of the ___________________ is required within 30 days. Email to benefitsrepmailbox@renown.org, Fax to
775-982-4673 or deliver to Human Resources offices at 1000 Ryland, 2nd floor or Renown Regional, 1st floor
Sierra Tower (next to the Sierra Café). Badge Pay
Badge Pay is a unique and convenient payroll deduction program for goods and services at Renown
Important Things to Note restaurants and retail locations. When on a quick break or running errands, Badge Pay offers a way to pay
for items without using cash – all by using your employee identification badge.
If you choose to decline medical coverage, please complete the following:
Eligible to full and part-time employees. The benefit will begin 1st of the month following 30 days of
• Follow the enrollment guide instructions to decline your medical coverage. employment.
• Fill out and submit a Waiver of Coverage Affidavit through Kronos. Complete enrollment form and submit to Human Resources.
If your health benefits enrollment is not completed 30 days from today, you will be automatically enrolled into
For more information on Badge Pay visit: Inside Renown > Employee Services > Benefits
the employee only standard medical plan, standard rx plan, with no dental. (See benefits book for details.)
We’re Here to Help You
For more information, visit Renown’s Benefits page: Inside Renown > Employee Services > Benefits or call our
Benefits Team at 775-982-4444.
| 22 | | 23 |Renown Health
“Badge Pay” Enrollment and
Payroll Deduction Authorization Form
Employee ID #: ______________________ Badge #: _____________________________
Name: ___________________________________________________________________
(Last, First, MI - please print)
Contact phone number(s): ___________________________________________________
I am electing to participate in the “Badge Pay” program. I have read and understand the policies,
procedures and requirements for participation as outlined on the reverse side of this form and in Policy
# HRM.550, Deductions from Paychecks.
I hereby authorize Renown Health Payroll Department to take payroll deductions on purchases made
by use of my employee identification badge. I understand that I am responsible for and agree to pay all
charges incurred through use of my employee identification badge.
I acknowledge that it is my responsibility to maintain the security of my badge and to report as
instructed in section 7, on the reverse side of this form, if lost or stolen.
I agree not to hold Renown Health responsible for any deductions from my paycheck caused by
charges which I may dispute.
I further understand that upon termination of employment, the remaining balance will be deducted from
my final paycheck, if applicable. Payroll will report monies that cannot be collected from the final
paycheck to the appropriate party or retailer to begin the collection process.
Employee Signature: _____________________________________Date: ____________
HR Use Only
Badge #:____________________
Processed by: ___________________________________Date: ________________
Page 1 of 2
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8/1/2017Badge Pay Policy and Procedures Create Amazing Careers
1. Full-time and part-time employees, beginning the first of the month following 30 days of Healthy Tracks
employment, may utilize Renownissued employee identification badges to charge merchandise and
services from participating retail businesses (e.g., cafeterias, restaurants, gift shops, etc.) The name of The Healthy Tracks Wellness Program is designed to engage, support and empower employees to further
this service is “Badge Pay.” our culture of inspiring health and leading by example in our community. By enrolling, you can earn well-
ness discounts on your benefit premiums and win prizes.
2. Employees must complete the “Badge Pay” Enrollment and Payroll Authorization Form to enroll.
“Badge Pay” becomes effective on the first day of the pay period following the date of activation or Visit Healthy Tracks and set up your account at renown.myhealthytracks.com
following the date they first become eligible. If the enrollment form is returned by the second Tuesday
of the pay period, the account will be activated by the beginning of the following pay period. If the
form is returned after the second Tuesday of the current pay period, the account will be activated the
pay period after the following pay period.
3. Badge Pay participants must present their identification badge to the cashier for each purchase made START HERE
with “Badge Pay.” Employees may not use an identification badge other than their own to make Use company
purchases. In the event of technical problems (i.e., the Badge Pay system is down for a period of time), code: renown
the employee will be required to present another form of payment to complete a purchase.
4. The maximum charge amount is $200 per pay period. The full amount of charges will be deducted
from the paycheck following the pay period in which the charges are incurred.
Access available one
5. Employees cannot charge more than can be deducted from their net earnings. If an employee charges
more than his/her earnings will cover, the employee will be notified and “Badge Pay” privileges will be week from today.
suspended. Continued violation of limits will result in loss of “Badge Pay” privileges.
I need to have my requirements
6. Employees are responsible for monitoring their “Badge Pay” account and maintaining receipts.
Receipts are required to substantiate any and all retail purchase discrepancies. No refund credits will completed by _______________.
be made to an account without a receipt. Discrepancies must be addressed within one pay period
following the date that the purchase was made by presenting the receipt of the item to where it was
purchased. Cash refunds will not be made for “Badge Pay” purchases. How to Set Up Your Healthy Tracks Account
7. Employees are responsible for the security of their badges. Lost or stolen identification badges
1. Click “Register”
should be reported immediately to the Human Resources Department by completing the Request to
Discontinue “Badge Pay” Form. If the loss occurs after normal business hours, contact Security to have 2. Use company code: renown (all lower case), then click continue
“Badge Pay” disabled and follow up as soon as possible with Human Resources to complete the form. 3. Enter in your information as it appears on your insurance card
The employee will be held responsible for all transactions up to the time the identification badge is
reported lost or stolen. (There is a $10 replacement fee for lost identification badges.) 4. Use a valid email for your username (it can be your personal or work email address)
5. Agree to the Privacy Policy and End User Agreements, then click “Register”
8. Abuse of “Badge Pay” privileges will lead to disciplinary action up to and including termination. See
the Coaching and Corrective Action Policy.
9. To terminate participation in the “Badge Pay” program, participants must complete the Request to Download the mobile app today! Search for “Healthy Tracks” on the App Store
Discontinue “Badge Pay” Form and deliver to Human Resources. If this form is returned by the second or Google Play.
Tuesday of the pay period, the account will be disabled by the beginning of the following pay period. For more information, visit: Inside Renown > Department Sites > Healthy Tracks
If the form is returned after the second Tuesday of the current pay period, the change will be effective
the next following pay period. Or Contact:
10. If an employee terminates or submits notice to terminate, “Badge Pay” will be disabled. Name: ______________________________________________
11. Renown Health reserves the right to change the “Badge Pay” process and requirements for Phone Number: _____________________________________
participation in “Badge Pay” at any time and without advanced notice.
| 26 | | 27 |Welcome / Connect with Compassion
Emotional Intelligence Activity
Caring McQuaig Self-Assessment
Emotional Intelligence is a critical competency in healthcare . As we aspire to demonstrate caring toward Instructions: Use this worksheet to draw a bar either up or down from the 42 midpoint line . For each
others, we must be aware of our own emotions and be able to manage ourselves in the moment . One of the consider the following:
tools we use to learn about ourselves is the McQuaig survey, which is a behavioral assessment .
• Which temperament describes me best
Four Pillars of Emotional Intelligence
• To which degree do I exhibit these behaviors (situationally, moderately or more extremely)
1 .____________________________________________________________________________________________________
2 .____________________________________________________________________________________________________
3 .____________________________________________________________________________________________________ Dominant Sociable Relaxed Compliant
90 90
4 .____________________________________________________________________________________________________
80 80
The McQuaig assessment measures the following behavioral traits:
70 70
Dominant Sociable Relaxed Compliant 60 60
90 90
80 80 50 50
70 70 42 42
60 60
30 30
50 50
20 20
42 42
10 10
30 30
0 0
20 20
Accepting Analytical Driving Independent
10 10
0 0
Accepting Analytical Driving Independent
Want your results?
Contact: _________________________________________________________
Additional McQuaig Workshops – Enroll through the Online Learning Academy:
SKILL: Hiring the Right Fit
SKILL: Emotional Intelligence Skills Workshops (Four-Part Series)
| 28 | | 29 |Activity Access to Information
Communication Style Navigating Kronos
A key to communicating effectively is to recognize that not everyone has the same communication style Kronos is the time and attendance system at Renown Health . It is also where you
you do, and that there is no right or wrong style . Identifying these differences helps us adapt how we have access to key information such as benefits, pay stubs, timecards and more .
communicate with others so that we can learn to leverage the strengths of each style .
DIRECTOR SOCIALIZER
Fast-paced Fast-paced
Task focused People focused
Loud volume Loud volume
NOTE: Your initial username and
Big picture Big picture
password can be found on the
Macro Macro label inside this workbook.
Bottom-line, results driven Team focused
THINKER RELATOR Access Kronos
Slow-paced Slow-paced 1. From Work: 3. Download the Kronos Mobile app:
• Go to Inside Renown and click the Kronos Icon Log in using your employee ID, provided
Task focused People focused password and this server address:
• Login with your employee ID and password
provided on your new hire label at new https://workforce.renown.org/wfc
Soft volume Soft volume
employee orientation . Tasks you can complete in Kronos Mobile:
Detail oriented Detail oriented
• Approve timecard
2. From Home:
Micro (1:1) Micro (1:1) • View your schedule
Use this link: workforce.renown.org/wfc/logon
• Request time off
Analytical Caring and empathetic Tasks you can complete in Kronos:
• View leave and sick
• Enroll in direct deposit time accruals
• Approve your timecard
• Request edits to your timecard
• View your schedule
Additional Communication Learning Opportunities – Enroll through the Online • Request time off
Learning Academy:
• Review your current benefit elections
SKILL: Communicating Effectively SKILL: Better Business Writing • Maintain personal information (i .e . address,
At Work emergency contacts and payroll withholding
SKILL: Developing Presentation and Public allowances)
SKILL: Active Listening Speaking Skills
• View and print your pay stubs and W-2’s
| 30 | | 31 |How to Download Kronos Mobile Access to Information
ANDROID
Navigating Kronos
1. Android users should download the application from the Google Play store. Be sure to download the Timecard and Schedule: When you log into Kronos you will see your timecard.
application named: “Kronos Mobile.”
2. Once installed, the application will need the server address for Renown. The address is:
https://workforce.renown.org/wfc
3. Please use the same Kronos user name and password that you use at work. 3
If you are an employee and need additional assistance, please visit:
https://workforce.renown.org/android-employee.pdf 1 2
If you are a manager and need additional assistance, please visit:
https://workforce.renown.org/android-manager.pdf
iPHONE
1. Apple iPhone users should download the application from the App store. Be sure to download the
application named: “Kronos Mobile” (not the iSeries version).
2. Once installed, the application will need the server address for Renown. The address is:
https://workforce.renown.org/wfc
3. Please use the same Kronos user name and password that you use at work.
If you are an employee and need additional assistance, please visit:
https://workforce.renown.org/iphone-employee.pdf
If you are a manager and need additional assistance, please visit:
https://workforce.renown.org/iphone-manager.pdf
1. On the left hand side you will see your schedule for the pay period. If you do not see your schedule,
please notify your leader.
2. On the right hand side you will see “In” and “Out.” This is where you can review all of your timecard
punches for the pay period.
3. Each pay period, you must approve your timecard. Do this by clicking on the “check mark” in the top
left hand corner.
Kronos provides employees with the ability to edit timestamps through the attestation tool (ATK). For
information on how to use the attestation tool visit Inside Renown’s Kronos page:
Inside Renown > Department Sites > Human Resources > Kronos-Job-Aids
Timecards must be approved by 10 a.m. on the last Friday of each pay period.
| |32
32| | | 33 |Employee Home Page Access to Information
The employee homepage in Kronos contains your personal information regarding benefits, pay, personal Navigating Kronos
information and more . Access the employee home page by clicking on the link to the right hand side of
your timecard .
As a new employee, complete the following in Kronos:
1) Enroll in benefits (as applicable)
- Complete within 30 days from date of hire . My last day to enroll is: _________________________
- Click on the Alerts or Benefits icon to complete enrollment .
- Use the Benefits Enrollment Guide provided to walk you through the process step by step .
2) Confirm your contact information is correct by clicking on the Personal Information icon
There will be two views you can choose from: 3) Enroll in direct deposit by clicking on the Pay icon
View 1: Default View (icons) View 2: (list view)
4) I will receive my first check on: ________________________ . Contact payroll with any questions
at 775-982-4136
| 34 | | 35 |Access to Information New Employee Orientation (Day 2)
Direct Deposit Agenda and Acknowlegement of Attendance
1. Access the Employee Home Page via Inside Renown or go to https://workforce.renown.org/wfc/logon Morning Session
from any external computer with Internet access (logon and password is distributed at new employee • Empathy
orientation.) • Diversity and Inclusion
• Tip: Use the Chrome browser to access the most functionality. Other browsers will work, but
you may notice an initial error message that Break
you can disregard. • Compliance Program and Code of Conduct: Code of Ethics, HIPAA
2. Click on the My Employee information tab, then select • Employee Expectations: Human Resources Policies and Procedures - Open Door Policy; Attendance and
Employee Home Page. Punctuality; Dress and Appearance; Social and Emerging Media; Cell Phone Usage; Non-Retaliation;
Harassment
3. Click on Direct Deposit in the pay section, then select Add
Account. Lunch
4. Enter the Direct Deposit Election information next: Afternoon Session
• Patient and Employee Safety: Patient Safety initiatives, Process Improvement, Workplace Safety, Workers’
Please note that deposit order must be set up as follows: Compensation, Infection Prevention and Control, Tuberculosis and Bloodborne Pathogens
• Enter “2” in Deposit Order for one direct deposit account. Break
• For multiple accounts, enter “2” in Deposit Order for the first accounte with a fixed amount. Increase • De-Escalation and Personal Safety
Deposit Order sequentially (2, 3, 4) for additional accounts up to a maximum of four accounts. The highest • Rewards and Recognition
number Deposit Order must be for the account receiving the remaining balance of your check. • Setting you up for success
• Learning and Development: Enrich-U
Example: Deposit Order 2 - Savings Account for $100; Deposit Order 3 - Other Savings Account for $100;
Deposit Order 4 - Checking Account for remaining balance. Renown Health (“Renown”) is committed to providing high quality of care in compliance with all applica-
ble state and federal laws and regulations, professional and ethical Code of Conduct, and Renown policies
5. Enter your Routing Number/Account Number. You can find your
and procedures. It is Renown’s expectation that all employees, physicians, medical staff, Board members,
routing and account numbers at the bottom of your personal
and contractors share this commitment and will adhere to all federal and state legal requirements and the
checks or contact your bank or check your bank’s website.
standards set forth in the Compliance Program and Code of Conduct. As such, I attest that:
This information is not on deposit slips and routing numbers
beginning with “5” will be rejected. a. I agree to uphold Renown’s Mission, Vision and Values, policies and procedures.
6. Select “Account Type” from drop down list. b. I have received information on the topics above, including the Renown Health Compliance Program and
(ex. Checking or Savings) Code of Conduct.
7. Select “Deposit Type” from drop down list. c. I acknowledge I have been provided the links to the Renown Code of Ethics, Compliance policies and
• Deposit Type should be “Remaining procedures and the Nevada Pregnant Worker Fairness Act.
Amount” when depositing your entire d. I understand it is my responsibility to read, understand and abide by the Compliance Program and Code
paycheck into one account. of Conduct and to perform my job duties in compliance with all applicable laws, regulations, and profes-
• For multiple accounts, select “Fixed Amount” for each entry. Note - the final entry with remaining sional and ethical standards.
balance must use Remaining Amount for Deposit Type.
e. I attest that I have brought forth any and all concerns that I have regarding noncompliance with the
8. Enter Deposit Amount. Compliance Program, Code of Conduct and applicable laws and regulations to the Compliance Officer
• If you are setting up a fixed amount, enter amount including cents (i.e. “25.00” and not “25”). (1-775-982-5596) or the Anonymous Hotline (1-800-611-5097).
9. Click Save when finished.
Direct Deposit setup typically takes two payroll cycles to complete and you will receive a live check in the PRINT NAME EMPLOYEE ID #
interim. If you have any questions, please call the Payroll Department at 775-982-4136, Monday-Friday.
SIGNATURE DATE
| 36 | | 37 |Live Our Values
Empathy
I
B
R
Empathy Gap:
How have your experiences made it difficult for you to naturally empathize with others? It can be challenging
to empathize with someone if you’ve been in their position before, recalling how you felt at the time isn’t
always easy. Take a minute to consider where your empathy gaps might be:
Empathetic listening involves understanding the emotions behind the words.
Seven Tips for
Empathetic Listening
• Reserve judgment
• Give the person your undivided
attention
• Listen carefully (to feelings and facts)
• Show that you are listening carefully
• Don’t be afraid of silence
• Restate and paraphrase
• Follow up
| 38 | | 39 |Respond with Respect
Live Our Values Sense of Belonging
Integrity Identity Wheel
Identity is the way you see yourself and your relationship to the world . Your identity is not just one piece
of how you perceive yourself, but the compilation of all of these characteristics together . This wheel
demonstrates ways in which someone may identify .
Communication
Style/Skills
ce
Bac
ran
Wo ound
kgr
pea
rk
Cr al y
Ap
i c
ee lit og
d Po eol
Id
PHYSICAL l
Edu rita
cati
on
ABILITIES/ AGE Ma tus
QUALITIES
Sta
Parental GENDER SEXUAL Functional
Status IDENTITY ORIENTATION Specialty
hic M
g rap n Exp ilitar
o
Ge catio RACE ETHNICITY erie y
Lo nce
Cl
g as J
k in sifi ob
h in yles ca
Nat n-Nativ
T St tio
No
Sta omic
n
eco cio-
ive
Religious
tus
Beliefs
So
Bor e
n
n/
In Northern Nevada we are so fortunate to have a community that
is diverse and we believe it is important that our diversity mirrors
that of the community. At Renown Health we value diversity,
inclusion, sensitivity and respect to promote healthy lifestyles and
sense of belonging.
- Dr. Anthony Slonim
| 40 | | 41 |Activity
Instructions
Begin by tracing your hand . Then use the statements listed on the slide to write your response in each finger .
For each question, you should have only one answer .
People – employees, patients and our communities – are at the
center of what we do at Renown Health.
| 42 | | |43
43| |Live Our Values
Compliance
Regulatory Compliance is critically important to the work that we do every day. Renown has developed a
Compliance Program and Code of Conduct to help you understand how to do your job within the limits of
the law. You have the responsibility of performing your job duties in accordance with all laws, regulations
and Renown policies and procedures. You also have a duty to report any suspected misconduct or potential
compliance violations. Renown offers you multiple methods for reporting concerns. Employees reporting
compliance concerns in good faith will be protected from retaliation by Federal and Nevada law, as well as by
Renown’s Non-Retaliation Policy.
Report issues immediately to any of the following:
• Your supervisor or any leader in the
organization
• Chief Compliance and Privacy Officer
Name: ___________________________________
Contact: _________________________________
• Manager of Compliance and Privacy
Name: __________________________________
Contact: ________________________________
• Anonymous Compliance Hotline at 800-611-5097
• Compliance Concern form on Inside Renown
The Code of Conduct serves as a reminder to all employees of Renown’s commitment to excellence and
dedication to conducting business with integrity and sets the expectations for your conduct with respect
to compliance. Although the Code of Conduct is a valuable resource for you, it cannot cover every possible
scenario. You are responsible for reading, understanding and following the standards set forth in the Code
of Conduct.
Health Insurance Portability and Accountability Act (HIPAA)
All employees of Renown must understand and comply with HIPAA laws. The three rules of HIPAA:
1. ___________________________________________________________________________________________________
2. ___________________________________________________________________________________________________
3. ___________________________________________________________________________________________________
Visit the Corporate Compliance Page on Inside Renown for more information at:
Inside Renown > Department Sites > Audit and Compliance
| 45 |
| 44 | | 45 |Ensure Excellence
Live Our Values
Excellence
Healthcare is a complex industry. Between ensuring patient safety, navigating legislation changes and
advancing medical science, all our work still comes back to caring for the lives of the people and communities
we serve. Renown Health strives to be recognized as an organization that provides highly reliable care,
which is embodied by a commitment to quality and safety throughout the entire health network – from the
frontline employees to the senior board members.
Our goal is to ensure we do the right thing for every guest every time.
Risk Management
& Patient Safety
ce r
rvi ee
Inf ven
Pre
Live Our Values
s
Se lunt
ec tio
tio n
Vo
n
Better
Outcomes
Employee Expectations
Our goal is to help you be successful in your career at Renown. There are several HR resources available to
you, including: Benefits, Organizational Development, Recruitment, HR Business Partners, and Reward and Improved Improved
n
Recognition. Patient Clinician
entatio
Experience
Excell
Experience
Servic ce
Docum nical
What is the role of a Human Resources Business Partner?
en
Cli
HR Business partners act as subject matter experts to provide you with tools, support and coaching.
e
Lower
Costs
My Human Resources Business Partner is
Name: ________________________________________________________________ Ac
& R credit
Contact: ______________________________________________________________ Co egula ation in ical e
mp to Cl llenc
lian ry e
Human Resources Policies ce Exc
Human Resources policies exist to keep employees safe, meet regulatory standards and provide standards in
which to operate. All employees are responsible for knowing and adhering to all Human Resources policies.
They can be found on the Human Resources page on Inside Renown:
Inside Renown > Document Library > Policy Catalog > Shared Services > Human Resources
| 46 | | 47 |Keeping Guests and Employees Safe Create Amazing Careers
Employee and patient safety is a fundamental part of healthcare – Renown’s safety and service initiatives aim Reward and Recognition
to reduce harm, improve performance, increase transparency and provide the best service to our guests . As
a part of our Just Culture philosophy, you’re empowered to speak up and report concerns which ultimately
Everyday Amazing
improve our guest experience and quality outcomes .
Our goal is to build a culture in which recognition evolves organically,
1) Reporting Safety Concerns
is authentic and becomes second nature .
When safety and service events are
reported, we are able to better care Everyday Amazing is our platform where you can recognize anyone
for and serve our guests and for great work .
employees by reducing medical
Inside Renown application:
errors and hazardous conditions .
Safety events that go unreported Or go to sso.renown.org, log in with your Windows
have a much higher risk of being credentials and click Everyday Amazing .
repeated and causing
preventable harm .
Report safety concerns by clicking
on the Patient Safety Event icon in
Inside Renown . Send recognition the following ways:
• Ecards for simple thank you, happy birthdays, etc . or send an email
Key things to remember: using the Bravo button in Outlook .
1 . No safety event is too small to report!
• Recognize efforts that impact our organization’s initiatives and
when others go above and beyond .
2 . Anyone can report any concern regarding care, treatment and services to:
• Service Excellence - Accrue points and redeem for awards .
Contact:___________________________________________________________ - Nominate people for Top Talent
by selecting Platinum and
• Patient Safety Diamond Award levels .
Contact:___________________________________________________________
Try it yourself and send someone recognition . Download the mobile
app today .
• Your Leader
Contact:___________________________________________________________
• Risk Management
Contact___________________________________________________________
• The Joint Commission
Contact:___________________________________________________________
3 . See Code of Conduct: Harassment Policy – RENOWN .HRM .145
• Retaliation for reporting concerns is prohibited
Visit the Quality page on Inside Renown by clicking on: Inside Renown > Department Sites > Quality
| 48 | | 49
| 49 | |Support a Healthy and Safe Culture Create Amazing Careers
Continuous Improvement Enrich-U
Transformational Health Care tools available to you: We want you to have a long and fulfilling career at Renown Health, which is why we’ve
created Enrich-U . This training and development program offers a variety of professional
Standard Work – the best way to perform a process, in clear instruction and guidance development courses and career services to help empower you in your future at Renown .
Idea Forms and generation – the conduit between you, your leader and Transformational Health Care
Check out the offerings:
Professional Development
Employee / Area Problems
IDEA FORM
Measures Taken Results
Programs
Standard Work: (Where or with whom is the (What is the problem?) (What is your proposed (What would happen if your
[Name of Process, Operator(s)] problem occurring?) solution to the problem?) solution was implemented?)
Take control of your development!
Utilize these programs to grow
Purpose of this Standard Work:
personally and professionally . These
programs boost your skills and
Roles/Work Units Who Must Adopt This Process:
Related Policies or Evidence: Takt Time: (Time Available/Demand)
prepare you for additional roles and
Step # Operator1 Task Description Tools/Supplies Needed2 Cycle
Time
responsibilities within the organization .
1.
2. Before Improvement After Improvement
Career Services
Draw a simple picture to illustrate the current problem Draw a simple picture to illustrate the outcome of your solution
3.
4.
5. There are many opportunities to build
6. your career at Renown . Explore the
7. possibilities with these career services .
8.
9. Remarks: Name: Visit Inside Renown for more
10. -Add or delete rows as needed
information on the Enrich-U programs
at: Inside Renown > Employee Services >
Training and Development > Enrich-U
1. List role responsible for each task.
2. Instruments, file locations, information documents, photos, etc.
Approval Date: Month/Year Sponsored and Approved by: List committee or leader Author: Insert name/role
Governing Department: Associated Policy Manual: Next Review Date:
Page 1 of (fill in total # of pages)
Without standards, there can be
no improvement.
- Taiichi Ohno
| 50 | | 51 |Employees are eligible for the education
assistance program from day one! For A goal properly set is
more information, see the Benefits halfway reached.
Book or go to Inside Renown and search
“Education Assistance Program.” - Zig Ziglar
Create Amazing Careers Development Plan
Education Assistance Program Enrich-U
The Education Assistance Program is a dedicated
resource designed to support your educational goals .
Employees who are currently enrolled in school,
pursuing a professional certification or paying off a
student loan can take advantage of reimbursement,
educational and financial expertise .
Student Loan Repayment
Supporting employees in their educational goals includes employees who have previously completed
their education and are now managing the burden of student loans . Student Loan Repayment helps with
student loan debt in an effort to attract, retain and engage talent in the organization . Renown can pay
your lender up to $2,400 per year .
Tuition and Certification Reimbursement
We encourage you to continue your education by providing tuition and certification reimbursement . This
program supports employees who are currently enrolled in school or taking the extra steps to receive a
professional certification . Take advantage of up to $4,000 per year for your tuition and/or certifications .
Download the mobile app for Tuition and Certification Reimbursement! Simply search “EdAssist” on the
App store or Google Play . The first time you use the application, you’ll be asked to enter the organization’s
unique company code, which is renown . From there, your usual EdAssist login is all you’ll need .
Need assistance applying? Contact EdAssist at 844-358-1616 .
For more information, go to: Inside Renown > Employee Services >
Training and Development > Enrich-U > Education Assistance
| 52 | | 53 |Resources Resources
Dress and Appearance Computer, Phone and More
Your identification badge helps guests identify you and your role. It’s also used for timekeeping and door It’s important to understand how to operate the equipment you will use in your everyday work. One of the
access throughout the organization. Badges should be worn at all times between the upper chest and neck largest resources for this equipment is information technology (IT). There are several items all employees will
Get to Know Your Caregivers
area. See the “Identification Badges” policy on Inside Renown for details. have access to:
Get to Know Your Caregivers
Dress and appearance expectations help support safety and present a professional appearance to our guests. Computer Log On and Application Information
Our uniformGet
colorsto Know Your Caregivers
Many employees at Renown wear uniforms to help our guests identify the care team members. If this applies • Log on information to systems provided to your leader by IT
help you easily identify your caregivers:
to you, order directly through Smart Scrubs using the link below. You will receive an initial email within five
GetGet to to
Get KnowtoKnowKnow Your Your Caregivers
Your Caregivers
Caregivers
Our uniform colors help you easily identify your caregivers:
business days of completing your onboarding paperwork in recruitment. Password Management
Our uniform colors help you easily identify your caregivers:
You’ll receive several usernames and passwords depending on how many applications you access as part
Get to Know Your Caregivers
If you did not receive the email to order your uniforms, call or email Smart Scrubs to get
Purple Polothe link resent
Pewter toTop of your job. Some
Navy Polo
require an independent username and password while others can be accessed with
Deep Berry
Your
Your Caregivers
Caregivers
you. Contact Human Resources with any questions. your Single SignPolo
On (SSO) credentials, which are the same as your Windows username and password. All
Our uniform colors helpcolors
you easily identify
easilyyour caregivers:
Aides / Techs / Activity Asst / Clinical
Our uniform help you Our uniform colors
identify Pewter Tophelp youNavy
your caregivers: easily
Polo identify Deep
your caregivers:
Berry Unit Clerks /
Purple Polo Assistants / Engineering
Aides / Techs /Polo
Birth Cert /
Patient Access / CNA / employees haveDietary
access to two main systems:
Smart Scrubs Contact information
Activity Asst / Clinical
Get identifyto Know
caregivers: Your Caregivers
Unit Clerks /
Financial Assistant Emergency Tech
Assistants / Engineering
/ Unit Clerk Dietary
Our uniform colors help you easily identify your caregivers:
Birth Cert /
CNA /
• Windows user accounts must meet the following complexity requirements:
ow Your Caregivers
Patient Access /
Purple Polo Pewter Top Navy Polo Deep Berry
Phone: 800.231.5965 Email: groups@smartscrubs.com
Caregivers
Financial Assistant Emergency Tech
oueasily
ou easilyidentify yourcaregivers:
your Polo
/ Unit Clerk
Activity Asst / Aides / Techs / Clinical
Website: smartscrubs.com/renown Purple Polo
Purple Purple Pewter Top
Polo Polo PewterPewter
Top Navy Polo
Navy Polo Deep Berry
Unit Clerks /
Deep Berry
Assistants /
Deep 1. Total length of at
Engineering least seven characters
CNA / Berry
Dietary
Top Navy Polo
Birth Cert /
Activity Asst / Activity Asst /Activity AsstAides / Techs Aides
/ / Techs / / Techs / Clinical
Patient Access /
Clinical
Financial Clinical
Polo Polo
Assistant Polo
Emergency Tech
Our uniform colors help you easily
/ Aides
2. At least one Black
uppercase letter (A-Z)
Navy Poloidentify your caregivers:
Unit Clerks / Unit Clerks / Unit Clerks / Assistants /
AssistantsAssistants
/ Engineering / Unit Clerk
Engineering Dietary
/ Dietary Grey Black Deep
Birth Cert / Engineering Dietary
Pewter Top
Purple Polo Deep Berry Wine Top Birth Cert / Birth Cert /
Patient Access / Patient Access / CNA / CNA / CNA /
Grey Top
Patient Access /
Emergency Tech Concrete Polo Berry
help youNavy
easily identify your caregivers: Polo
Financial Assistant Financial Assistant EmergencyEmergency
Tech
3. One lowercase letter (a-z)
easily
Polo identify your caregivers: Polo
Activity Asst / Aides / Techs / Financial Assistant Tech Dietitian Environmental
/ Unit Clerk / Clinical
NavyPolo Deep
Deep Berry
Berry
Unit Clerks / Wine Top Grey Top
Assistants / Grey Black Unit Clerk / Unit Clerk
Engineering DeepServices Black Polo Polo
Birth Cert / Dietary
Clinical
Clinical Patient Access / Polo CNA /
Polo Dietitian Environmental Concrete Polo Berry Polo Exercise Specialists 4. OneFood number
& Nutrition (0-9)
Services
Financial Assistant Emergency Tech Services
Engineering
Engineering/ Unit Clerk Dietary
Dietary Polo Polo
Purple Polo Pewter Top Navy Polo Deep Berry Grey
Exercise Specialists
Polo
Wine Top Grey Top
Food & Nutrition Services Black
5. Cannot be a Deep previously Blackused password or contain any personal information, such as your name
Activity Asst / Aides / Techs / Clinical
Dietitian Environmental Concrete Polo Berry Polo
wter Top Navy Polo
Navy
Unit Clerks /
Polo Deep
Deep Berry/
Assistants
Berry Engineering Dietary
Grey Grey
Black Grey Black Black Deep Deep Black Black
BlackServices
Birth Cert /
CNA / Wine Top Wine Top Wine Grey
Top Top Grey Top Grey Top Deep Polo Polo
es / Techs /
Patient Access /
Clinical
Clinical
Financial Assistant Polo TechDietitian
Polo
Emergency EnvironmentalEnvironmental
Dietitian Dietitian ConcreteConcrete PoloConcrete Polo Polo Berry Berry Polo Berry Polo Polo • Kronos password
Exercise Specialists
complexity requirements are similar to Windows, but also require a special character:
Food & Nutrition Services
ssistants / / Unit Clerk
Engineering
Engineering Environmental
Dietary
Dietary Services Services Services
Polo Royal Polo
Polo Blue Polo Polo Pewter
Polo Grape [(!@#$%^&*)] Ceil Top
CNA /
Wine Top Grey Top Grey Black Deep Black
rgency Tech
Tech Exercise Specialists Top
Exercise Specialists FoodTop
Food Services
Food & Nutrition & Nutrition Services Top Nurse
Concrete
Royal Blue Polo Berry
PewterPoloGrape Imaging Techs
Exercise Specialists & Nutrition Services
Grey Black
Grey Black
Dietitian Environmental
Deep Services
Deep Black
Black Polo PoloTop
Ceil Top – Your initial password is provided in your welcome letter at orientation.
Assistant
Top Top Nurse
Trainee
Concrete Polo
Concrete Polo Berry Polo
Berry Polo Exercise
Imaging Techs Specialists Food & Nutrition Services Assistant
Medical Assistant
Polo
Polo Wine TopPolo Polo Grey Top Grey Black DeepAssistant
Medical Black Royal Blue
Trainee
Pewter Grape • Passwords must be Ceil changed
Top every 90 days and the previous five passwords are remembered.
Exercise Specialists Food&& Nutrition Services
Exercise Specialists
Dietitian
Food Nutrition Services
Environmental Concrete Polo Berry Polo Top Top Top Nurse
Royal BlueRoyal Polo Blue Polo Pewter Grape Grape
Services
Ceil TopCeil TopCeil Top
Assistant
Top Grey
Grey Black
Black Deep
Deep Black Black Royal Blue Pewter GrapePewter Imaging Techs
Email Trainee
Top Top Top Top
mental Concrete
Concrete Polo Polo Berry
Berry Polo Polo Top Exercise Specialists Food
Top & Nutrition Services
Top Top Top Nurse
Nurse
Assistant
Nurse Medical Assistant
Imaging Techs
Khaki Top• Set up yourTeal emailTop account by launching Microsoft Outlook.
Assistant Assistant
ces Polo
Polo
Royal Blue Polo
Polo Pewter Imaging Techs
Grape Imaging Techs
Ceil Top MedicalBlue Blueberry Hunter
Trainee
Trainee
Trainee
Assistant
ExerciseTop
Exercise Specialists
Specialists Food
Food&&Nutrition
NutritionTop
Services
Services Top Nurse Assistant Lake
Medical Polo
Medical Assistant Top Pharmacy Radiation
wter Grape
wter Grape CeilTopTop Blue Blueberry Hunter Assistant Khaki
Polo Top Teal Top Technician • Microsoft Outlook Therapy is configured with your user account information to automatically setup at
Imaging Techs Ceil Patient
Top Top Lake Polo Top Trainee Transport
op Top Nurse
Nurse
Assistant
Medical Assistant
PoloPewter Grape Patient
Pharmacy
Patient Safety Assistant
Technician
Radiation
Therapy first launch.
Royal Blue Assistant Transport Ceil Top
Top
Trainee
Trainee
Patient Safety
Top Assistant Blue Blueberry Hunter Khaki Top Teal Top
Medical Assistant
edical Assistant Top Nurse
Imaging Techs Assistant Lake Polo Top Telephone
Pharmacy
Voicemail Radiation
Pewter
Pewter Grape Ceil
CeilTop Blue Blue Blueberry HunterTrainee Khaki
Polo Top
Grape Top Khaki TopTeal TopTeal Top
Technician Therapy
Blue MedicalBlueberry Blueberry
Hunter HunterKhaki Top Patient
Teal Top
Top
Top Top
Top Nurse
Nurse
Assistant
Lake Lake Polo Polo Top Top Pharmacy
Patient Safety Assistant
Transport
Radiation There is standard telephone scripting all employees must use for telephone courtesy and voicemail
AssistantLake
Assistant
Polo
Polo Top Patient Pharmacy Technician Pharmacy Radiation Therapy Radiation
Polo Technician Therapy
Blue Blueberry HunterTrainee Polo
Trainee Khaki Top Patient Teal Patient
TopTransport
Transport Technician Iron Steel Therapy Pewter Navy Top• Instructions GrapecanTop be found on: Inside Renown > Phone Directory > Telephone Instruction Manuals
Medical Assistant
Medical Assistant Patient Safety Assistant Transport
Lake Polo Top Patient Safety Assistant
Patient
Pharmacy Safety Assistant Radiation Grey Polo Top Respiratory RN / LPN
Polo Iron Steel
Technician Pewter Therapy Navy TopPolo Grape Top
Khaki
Khaki Top
Top TealTop
Teal Top Patient Care
Patient Safety Assistant
Pharmacy Radiation
Transport Grey Polo Top Respiratory RN / LPN Computer Personal Network Drive
Pharmacy Radiation
Technician Blue
Technician BlueberryTherapy Therapy Hunter Polo Khaki Top Teal Top Care Rehab Therapy Technician
Lake Polo Top Pharmacy Radiation Iron Steel Pewter Employees
Navy Top
can use their Grapecomputer’s
Top personal or home drive, the H drive (H:\ ). Your home or H drive is unique
Rehab Therapy Technician
Hunter
Polo Patient Technician
Iron Steel Pewter
Therapy Grey Polo Top to each employee’s
Respiratory computer
RN / LPN log on.
Hunter Khaki
KhakiSafety Top
TopAssistant Teal
TealTop
Transport
Top Iron Steel Pewter Navy Top Polo Grape Top Care
Patient
Iron Steel
Grey Pewter
Polo Navy Top Grape Top
Top Pharmacy Radiation Top Navy TopRespiratory Grape TopRN / LPN • DO NOT save any files/data on your C drive/desktop. Your PC is not backed up. Please store all files/data
Top Pharmacy Radiation Grey Polo Top Respiratory RN / LPN
Patient Technician Therapy Grey Polo
Polo Top Respiratory Care Rehab Therapy Technician
RN / LPN
Patient Technician
Iron Steel Pewter Therapy Navy Top Polo Grape Top Grey Care Forest Tropic Caribbean to your home or H drive, as this will be backed up nightly.
ransport
ransport Polo Care
Maroon Top
Grey Polo Top Rehab Therapy Technician Concrete Green Blue Blue
Grey Respiratory Forest
Rehab RN / LPN
Therapy Technician
Tropic Caribbean Volunteers
Rehab Therapy
Care Technician Polo Maroon Polo
NavyTop
Navy Top Polo GrapeTop
Grape Top Concrete Green Blue Blue of
Top Polo Top
Polo Polo
Supervisor VolunteersSupport Wireless
Respiratory
Respiratory Iron RNRN
Rehab Therapy Technician / LPN
/ LPN
Steel Pewter Navy Top GrapePolo Top Top
Environmental Services Therapies
Care
Care
Grey Polo Top Supervisor of Support Services Grey Dispatchers Forest
TropicRenownCaribbean Public Wireless (RenownPublicNet) is for the use of our visitors and not intended for employee use.
Environmental Respiratory Services RN / LPN Therapies
Concrete Green Maroon Top
Polo Services Grey Care Dispatchers Forest Blue Blue
wter Grey Forest Tropic Caribbean
Polo Polo Volunteers
wter Navy Top Rehab Therapy Technician Grape Top Grey Concrete Forest Green Tropic Caribbean Maroon Top Polo Top
Navy Top Grape Top Concrete Tropic Caribbean
Green Blue Blue Maroon Top
op Respiratory RN / LPN Blue Supervisor of
Blue
Maroon Top VolunteersSupport
op GreyRespiratory
Care Forest RN / LPN Concrete Polo Polo Green Polo
Blue
Polo Polo
Blue Polo Top
Environmental Services
Volunteers
Therapies
Tropic Caribbean
Supervisor of Support Services Top Volunteers Dispatchers
Concrete
Care
Green Polo Supervisor of Polo Maroon Top Polo
Services Support TopTherapies
Blue Environmental
Supervisor of
Blue
ServicesEnvironmentalSupport Volunteers Services
Dispatchers
Therapies
Polo Polo Polo
Environmental Top | 54 |
Services Services Dispatchers Therapies | 55 |
Tropic Caribbean
Tropic Caribbean
Supervisor of MaroonTop
Maroon Top
Support Services Dispatchers
Blue
Blue Blue
BlueEnvironmental Grey Services Forest Therapies
Tropic CaribbeanYou can also read
