NEW YORK FOOTBALL GIANTS - GAMEDAY GUIDELINES FOR METLIFE STADIUM - NFL.com
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NEW YORK FOOTBALL GIANTS GAMEDAY GUIDELINES FOR METLIFE STADIUM
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GIANTS 2021 REGULAR SEASON SCHEDULE
DATE OPPONENT TIME TV
SEP. 12 (SUN.) DENVER 4:25 PM FOX
SEP. 16 (THU.) AT WASHINGTON 8:20 PM NFLN
SEP. 26 (SUN.) ATLANTA FALCONS 1:00 PM FOX
OCT. 3 (SUN.) AT NEW ORLEANS 1:00 PM FOX
OCT. 10 (SUN.) AT DALLAS 4:25 PM* FOX
OCT. 17 (SUN.) LOS ANGELES RAMS 1:00 PM* FOX
OCT. 24 (SUN.) CAROLINA 1:00 PM* FOX
NOV. 1 (MON.) AT KANSAS CITY 8:15 PM ESPN
NOV. 7 (SUN.) LAS VEGAS 1:00 PM* CBS
BYE
NOV. 22 (MON.) AT TAMPA BAY 8:15 PM ESPN
NOV. 28 (SUN.) PHILADELPHIA 1:00 PM* FOX
DEC. 5 (SUN.) AT MIAMI 1:00PM* FOX
DEC. 12 (SUN.) AT LOS ANGELES CHARGERS 4:05 PM* FOX
DEC. 19 (SUN.) DALLAS 1:00 PM* FOX
DEC. 26 (SUN.) AT PHILADELPHIA 1:00 PM* FOX
JAN. 2 (SUN.) AT CHICAGO 1:00 PM* CBS
JAN. 9 (SUN.) WASHINGTON 1:00 PM* FOX
* POSSIBLE FLEX GAME - TIME SUBJECT TO CHANGE ALL TIMES EASTERN
NEW YORK GIANTS 3 2021 FAN GUIDE
TICKET INFORMATION
WELCOME BACK TO METLIFE STADIUM! Customer Service windows are open on game
As permitted by current New Jersey policies on day beginning 2 hours before kickoff. For the
businesses and gatherings, MetLife Stadium has 2021 season, Game Day customer service will
returned to 100% capacity for all events with no be located between the Verizon and the MetLife
physical distancing requirements. In addition, Gates in the mobile ticketing trailers. Game Day
we are committed to providing everyone who Ticket staff will be located outside each gate to
enters MetLife Stadium with a safe, clean envi- assist with mobile ticketing questions.
ronment with reduced touchpoints.
Face masks are not required for entry. The contact information for the Giants Ticket
However, regardless of vaccination status, all Office is:
guests are strongly recommended to wear masks New York Giants Ticket Office
in indoor public spaces in accordance with the NJ Quest Diagnostics Training Center
Department of Health recommendations. Guests 1925 Giants Drive
are not required to show a negative COVID-19 East Rutherford, NJ 07073
test or proof of vaccination to enter the Stadium. Phone: 888-NYG-1925 (888-694-1925)
MetLife Stadium is now cash-free. In ad- Email: premium@nygfootball.com
dition, we have implemented mobile ticketing
upon entry and cash-free transactions at all ACCESSIBLE SEATING
concession stands and retail locations to reduce MetLife Stadium has accessible seating on each
touchpoints. Giants’ games will also offer guests level of the Stadium and in each price category.
mobile ordering and ‘Grab and Go’ food and The seating is appropriate for guests who are
beverage options. wheelchair users or those who have low mobil-
These protocols are subject to change, so ity. These tickets are subject to availability. For
continue to check back for the latest information. more details regarding ticket availability, please
Please visit the following link for additional contact the Giants Ticket Office at the telephone
information about the Stadium Safe program. number listed above.
https://www.metlifestadium.com/
guest-services/stadiumsafe ACCOUNT HOLDER DEFINITION
The name that appears on the top line of the ad-
We appreciate your cooperation. dress portion of the invoice is the Personal Seat
License (PSL) owner of record. No one else is the
GIANTS TICKET OFFICE PSL owner. In instances where the PSL owner is
The Giants Ticket Office is located on the west a company or corporation, the company name
side of MetLife Stadium. Phone hours are Mon- will appear on the first line.
day through Friday from 9:00 am - 5:00 pm. In
person hours are Monday through Friday from CHANGE OF ADDRESS
11:00 am – 4:00 pm. On non-game days, visi- All address changes on PSL accounts must be
tors should park in Lots F or G and should access done in writing with the proper identification of
the Stadium through the MetLife Gate. On Sat- the PSL owner of record or online via “My Giants
urdays before a Sunday home game, the Giants Account” using the registered email address and
Customer Service phones will be open from 9:30 password.
am - 1:00 pm. The office will not be open for
in-person hours on Saturdays. Child admission policy
On Sunday home game days, the Ticket Office Children under 34” tall are permitted entry in-
phones open 4 hours before kickoff. side MetLife Stadium free of charge for all New
York Giants football games. There is a limit of
NEW YORK GIANTS 4 2021 FAN GUIDE
TICKET INFORMATION
one child per accompanying ticketed adult and be left at the Will-Call windows by ticket mem-
the child must sit on the accompanying ticketed bers. To provide a ticket to a guest not arriving
adult’s lap for the game and may not occupy with you, simply log into your Giants account
a seat. and transfer the game ticket to the person via
Reminder - the MetLife Stadium Carry-In email or text. For more information, visit www.
Policy does not permit strollers and diaper bags giants.com/digitaltickets.
into the stadium on gameday. For additional in-
formation regarding the Carry-In Policy, please NFL TICKET EXCHANGE
refer to page 21 of the Fan Guide. The Official Ticket Exchange of the NFL where
100% of the tickets are verified by Ticketmas-
SECURE DIGITAL TICKETS ter. Sellers: Get guaranteed payment and never
Giants tickets are fully digital and accessible on deal with ticket delivery. Buyers: Know you have
your mobile device from the Giants team app or valid tickets with a brand new barcode before
through the Giants’ Account Manager. Simply you get to the gate. Visit NFLTicketExchange.
access your tickets from your smartphone and com today!
present them at the gate. For guests who do not
own a smartphone and are not attending the GIANTS 2021 SCHEDULE
game with anyone who owns a smartphone, Located on the inside front cover of this Fan
please contact our office at 888-694-1925 for Guide. For the most accurate and up-to-date
assistance. For more information, visit www.gi- schedule information, please visit our website at
ants.com/mobiletickets. Parking permits must www.giants.com.
either be the provided hangtag or printed from
My Giants Account. Mobile parking will not be NFL FLEXIBLE SCHEDULING
accepted. For Season Ticket Members that do “Flexible scheduling” will be used in Weeks 11-
not own a smartphone or attend games with 18. Additionally, in Weeks 5-10, flexible schedul-
someone who does, please contact one of our ing may be used in no more than two weeks. In
representatives at (888) 694-1925 to discuss Weeks 5-17, the schedule lists the games ten-
alternate options. tatively set for Sunday Night Football on NBC.
Only Sunday afternoon games are eligible to
PSL TRANSFERS be moved to Sunday night, in which case the
The PSL transfer periods are from February 1 tentatively scheduled Sunday night game would
until March 31, and from September 15 until be moved to an afternoon start time. The an-
October 31. PSLs may be sold at any time dur- nouncement will come no later than 12 days
ing the year, but the Ticket Office will accept prior to the game.
and process the transfers only during these
time periods. The transfer forms and instruc- For Week 18, two Saturday games and the Sun-
tions on transfers are on the Giants website day night game will be announced no later than
(www.giants.com). Once on the website, click six days prior to January 9. The schedule does
on “Tickets” then scroll to bottom of page and not list Saturday games or a Sunday night game
click on “PSL transfer form.” For additional in- in Week 18, but games with playoff implications
formation, please call the Giants Ticket Office at will be moved to those time slots. Flexible sched-
888-694-1925. uling ensures quality matchups in all Sunday
time slots in those weeks and gives “surprise”
WILL-CALL teams a chance to play their way into primetime.
Will Call windows are located at the MetLife
Gate at the bottom of the South video pylon Flexible scheduling will not be applied to games
(closer to the Verizon Gate). Tickets may NOT airing on Thursday or Monday nights.
NEW YORK GIANTS 5 2021 FAN GUIDE
GETTING TO THE STADIUM AND PUBLIC TRANSPORTATION
All ticket holders are strongly encouraged to con- METRO-NORTH RAILROAD SERVICE (MNRR)
sider taking mass transit to Giants home football Riders from New York or Connecticut can take
games. Ticket holders who have used the fol- select Metro-North trains from the New Haven
lowing mass transit options have found them to line to the Frank R. Lautenberg train station in
be easy and convenient. Ticket holders are en- Secaucus, NJ or Penn Station in New York City.
couraged to monitor both www.giants.com and Guests should visit http://mta.info/mnr/ or call the
www.metlifestadium.com and their social media MNRR Travel Information line at (212)532-4900
accounts for traffic and weather alerts. for information on schedules and service locations.
The Travel Information Hotline is staffed between
NEW JERSEY TRANSIT RAIL SERVICE 8:30 am and 5:00 pm Monday through Friday
Northeast Corridor trains stop at the Frank R. Laut- and an automated system is available during
enberg train station in Secaucus, NJ, which allows other times.
fans from the region to quickly and efficiently reach
MetLife Stadium. The train from the Lautenberg BUS SERVICE (ROUTE NUMBER 351)
Station (Secaucus Junction) brings fans right to the Coach USA provides the #351 Meadowlands
SAP Gate at the Stadium. The trip takes approxi- Express bus service from Gate 220 at the Port
mately 10 minutes. The base round-trip fare from Authority in NYC to the MetLife Sports Complex.
Secaucus to the MetLife Sports Complex station is The #351 bus service begins two and one half
$4.50 and $11.00 round trip from Penn Station in (2 1/2) hours before the start of a game and runs
New York City (subject to change by NJ Transit). until one half (1/2) hour after the start of a game.
Rail service starts about three and one half (3 1/2) Bus operations will resume in the second half and
hours before kickoff and ends about two (2) hours each bus will depart once it is full. The bus line is
after the conclusion of the game. Fans should visit operational for the return trip for approximately
njtransit.com/meadowlands or call (973)275-5555 one (1) hour following the conclusion of the game.
for information pertaining to the service and the Bus drop-off and pick-up at the MetLife Sports
fare to the MetLife Sports Complex. Complex is located near Parking Lot K. A round-
trip ticket costs $14 (subject to change by Coach
USA). Fans are encouraged to purchase round trip
NEW YORK GIANTS 6 2021 FAN GUIDE
GETTING TO THE STADIUM AND PUBLIC TRANSPORTATION
tickets at the point of purchase, if possible. Please Departure: When accessing I-95/ New Jersey
visit www.351express.com or call (800)877-1888, Turnpike North 19W is E-ZPass only. When ac-
extension 3, for more information. cessing I-95/New Jersey Turnpike South 19W is
both E-ZPass and cash. Those drivers with vehicles
PARK AND TRAIN RIDE AT SECAUCUS JUNCTION that do not have an E-ZPass who desire to access
A pre-paid parking permit is required for all vehi- I-95/New Jersey Turnpike North should follow the
cles entering the MetLife Sports Complex (MetLife signage “95 North Cash Users.”
Stadium and the American Dream side of the
property) for Giants home football games. Ticket FROM NEW YORK CITY AND POINTS EAST
holders who do not have parking permits can park Take the Lincoln Tunnel and follow signs for Route
at the Edison ParkFast parking lot at the Frank R. 3 West. Take Route 3 West to the MetLife Sports
Lautenberg train station in Secaucus, NJ, which is Complex. Route 120 North from Route 3 West also
located off of Exit 15X on the eastern extension of accesses the MetLife Sports Complex parking lots.
the New Jersey Turnpike (675 New County Road at
Seaview Drive, Secaucus, NJ, 07094). Ticket hold- TRAVELING NORTH ON THE
ers can park in this 1,100-space parking lot and NEW JERSEY TURNPIKE
take the rail service to the MetLife Sports Complex. Follow the western spur of the Turnpike toward the
The parking lot is open 24 hours a day. The cost George Washington Bridge. Get off at Exit 16W,
to park in this lot is $20 per game on Sundays and which provides direct access to the MetLife Sports
$28 for weeknight games. The cost of a season Complex parking lots. If the roadway is congested,
pass for all regular season games is $165. Call use the eastern spur of the Turnpike (Lincoln Tun-
888-PARKFAST or visit www.parkfast.com to make nel) to exit 16E and take Route 3 West, which pro-
a no-cost, guaranteed parking reservation. vides direct access to the MetLife Sports Complex
parking lots. Route 120 North from Route 3 West
DIRECTIONS TO METLIFE STADIUM also accesses the MetLife Sports Complex parking
lots.
BY CAR
MetLife Stadium is easily accessible and bordered TRAVELING SOUTH ON THE
by major roadways, including the New Jersey GARDEN STATE PARKWAY
Turnpike. Garden State Parkway South to Exit 163 (Route
17). Follow Route 17 South to Paterson Plank
FROM THE GEORGE WASHINGTON BRIDGE Road (Route 120). Take Paterson Plank Road
Please be advised of the following toll procedures east to the MetLife Sports Complex.
at the I-95/New Jersey Turnpike 19W (entrance/
TRAVELING NORTH ON THE
exit point) to and from the MetLife Sports Com-
GARDEN STATE PARKWAY
plex:
Garden State Parkway North to exit 153A (Route
Arrival: 19W is E-ZPass only. Drivers of vehicles 3). Follow Route 3 East to the MetLife Sports
without E-ZPass should use 16W to access the Complex.
Sports Complex to avoid a toll violation.
NEW YORK GIANTS 7 2021 FAN GUIDE
PARKING POLICIES AND PROCEDURES
GENERAL AND PREMIUM PARKING lots. They do not entitle the parking permit
Our goal is for all ticket holders to not only enjoy holder to a reserved parking space in a specific
the game and the Stadium, but the entire game parking lot.
day experience as well. This includes the tailgat- • The parking permit entitles the holder to one
ing experience that our fans have come to enjoy. parking space for both his/her vehicle and tail-
If a ticket holder is operating a vehicle and plans gate set-up. Adjacent parking spaces and drive
to park at the MetLife Sports Complex on game aisles may not be used for grills, chairs, tents,
day, he or she must have a pre-paid parking games or any other items.
permit in order to do so. Guests who do not • A permit holder who may be in possession of
have a pre-paid parking permit will be directed more than one pre-paid parking permit will not
to park in the off-site parking lots which are be allowed to use adjacent space(s) for tailgat-
located on Murray Hill Parkway in East Ruth- ing
erford (follow signs off GPS 20 Murray Hill • Parking permits will NOT be replaced if lost,
Parkway, East Rutherford). Ticket holders are stolen or destroyed
urged to consider taking mass transit (train or • Parking permits may be forwarded, reprinted,
bus) or carpool, if possible. This will reduce the or resold online via “My Giants Account” up to
demand for parking, improve the ingress and one hour after kickoff.
egress for all ticket holders and will benefit the
environment. PARKING RATES
The following vehicles will occupy lined parking
PARKING PERMITS spaces:
• Parking permits are required for all vehicles • Cars/SUVs/trucks/vans under 18 feet/mo-
entering the MetLife Sports Complex (Stadium torcycles: $300 for 2021 season-long permits
and American Dream sides of the property) (parking permits are required for all pre-season
• Parking permits must be displayed at all and regular season home games).
times while on the MetLife Sports Complex; The following vehicles will NOT be permitted to
they should be hung from the rear view mirror occupy lined parking spaces:
facing forward. • RVs, trucks, vans (over 18 feet), campers, ve-
• Parking permits only grant the ticket holder hicles pulling trailers, barbecues in tow, etc., do
access to the MetLife Sports Complex parking not require a pre-paid parking permit: $120
per game to be paid at the toll booth (if in pos-
NEW YORK GIANTS 8 2021 FAN GUIDE
PARKING POLICIES AND PROCEDURES
session of a single parking permit, the addi- • To ensure safe and efficient travel throughout
tional charge will be $90 which can be paid with the MetLife Sports Complex, permit holders are
a credit card or cash at the toll booth). These required to follow the directions of the Traffic
vehicles MUST park alongside the curbs in the and Parking staff
parking lots and not in the lined surface park- • Trucks, trailers, buses, vans and other over-
ing spaces. Please arrive early to find a location sized vehicles are not permitted to park in the
along the curb or in another location in which enclosed parking decks on the American Dream
the vehicle will not occupy more than one lined side of the MetLife Sports Complex
parking space and will not block drive aisles. • Parking outside of the MetLife Sports Com-
• Buses: $150 per game to be paid at the toll plex on area roadways, medians, grass malls
booth (if in possession of a single parking per- and vehicle breakdown lanes is prohibited. Vio-
mit, the additional charge of $120 can be paid lators will be ticketed by local law enforcement
with a credit card or cash). Chartered bus park- and/or towed at the owner’s expense.
ing is in Lot L. • Overnight parking on the MetLife Sports
Complex is not permitted
PARKING LOT HOURS OF OPERATION • All vehicles are subject to search by New Jer-
• The parking lots open 5 hours prior to the sey State Police which could include a canine
start of the game and close 2 hours after the unit. Those ticket holders refusing a search of
conclusion of the game. Parking permit hold- their vehicle will not be permitted to enter the
ers arriving earlier than five 5 hours before the MetLife Sports Complex.
scheduled game time will not be permitted to • While tailgating is permitted in designated
enter the MetLife Sports Complex and may be locations at specified times, any unauthorized
directed to leave the roadways that service the commercial activity is strictly prohibited and is a
property. violation of the law. Individuals and companies
• The toll plazas and parking lots are staffed are prohibited from charging members of the
by MetLife Stadium Toll Collectors, Traffic and general public to attend a tailgate party either
Parking team members, Stadium Safety Ser- in advance of or on the day of the game.
vices team members and New Jersey State Po- • Although significant improvements have
lice Troopers. been made in the access to and from the MetLife
Sports Complex as well as in the internal road-
GENERAL PARKING INFORMATION ways and parking lots, it is still recommended
• Ticket holders who have pre-paid parking that permit holders give themselves plenty
permits will be directed to park in the parking of time for arrival to and departing from the
lots that are closest to their point of entry into Complex.
the MetLife Sports Complex. This is designed to
reduce cross site traffic which will improve in-
gress and egress times.
• Vehicular circulation between parking lots is
prohibited
NEW YORK GIANTS 9 2021 FAN GUIDE
PARKING POLICIES AND PROCEDURES
ACCESSIBLE PARKING 1515 upon arrival in the parking lot with vehicle
(TICKET HOLDERS WITH DISABILITIES) location, including the nearest parking lot sign
• Ticket holders with disabilities must have (i.e. E6, L13, etc.), and a parking team member
either a valid state-issued ADA license plate or will be dispatched in a golf cart for pick-up. Due
ADA placard to gain access to and park in the to the volume of requests, please allow up to 45
accessible parking areas at the MetLife Sports minutes for this service.
Complex. The appropriate parking fee must
be paid. The owner of the vehicle with the valid CHARTER BUS PARKING
ADA license plate or placard must be in the ve- • Charter bus parking is located in Parking Lot
hicle. Registrations and IDs may be checked by L. Traffic and Parking personnel will direct the
MetLife Stadium Traffic and Parking staff and drivers of charter buses to Lot L (see map on
New Jersey State Police prior to entering the page 14).
parking lots. Permit holders with valid ADA • The charter bus parking footprint is subject to
placards should hang them in front of their change based on anticipated bus parking needs
parking permit on the rear view mirror so that
the Traffic team members are able to quickly TAXIS AND LIMOUSINES DROP-OFF AND
direct them to the appropriate parking lots. PICK-UP AREAS
• Parking Attendants will direct permit holders • Taxis/limousines/car services drop-offs and
to the ADA parking spaces located in Lots E, F, pick-ups: There is no parking charge if passen-
and G (see map on page 14) gers are dropped-off and picked-up at the des-
• The dedicated drop-off/pick-up area for ignated drop-off/pick-up point which is located
guests with disabilities is located near Lot C on the roadway between Parking Lots D and E
(between the Verizon and SAP Gates). Traffic (see map on page 14).
and Parking staff will direct guests to the road- • Limousines/car services: If parking on site,
way near Lot C from all stadium roadway access these vehicles must have a pre-paid parking
points (see map on page 14). permit to enter the MetLife Sports Complex. An
• Guests with low mobility who may require as- additional charge of $90 must be paid with a
sistance to the Stadium from the parking lots, credit card or cash if the vehicle exceeds 18 feet.
can call the Guest Services Hotline (201) 559- Total cost to park will be $120.
NEW YORK GIANTS 10 2021 FAN GUIDEPARKING POLICIES AND PROCEDURES
SHUTTLE BUSES FOR TICKET HOLDERS preferred ride option on the slider at the bottom
Shuttle buses will be provided from Lot P and of your screen.
the surface parking lots and parking decks
located on the American Dream side of the 2. Head to the Rideshare Zone located in
MetLife Sports Complex to the Stadium (see Lot E
map on page 14). Head directly to the Rideshare Zone, located in
• Guests who have parked in Lot P will be Lot E outside of the Verizon Gate, once you re-
dropped off and picked up in Lot G in front of quest your ride. Your driver will meet you there.
the Pepsi Gate
• Guests who have parked in the surface lots 3. Locate your driver
or in the parking decks on the American Dream Once your driver has arrived in Lot E, they will
side of the MetLife Sports Complex, will be call or text you to let you know in which row they
dropped off and picked up in Lot C, which is lo- are parked. If you are having trouble connecting
cated between the Verizon and SAP Gates with your driver, please call or text them.
• Guests who park in these lots can also walk to
MetLife Stadium. Please use the sidewalk from
Lot P or the Pedestrian Bridge from the Ameri-
can Dream side of the property. For your safety,
please do not walk on the roadways that service
the MetLife Sports Complex.
Rideshare at MetLife Stadium
Here are some pro tips to get you home with
ease:
1. Select your ride
Once you exit MetLife Stadium, open your Ride-
share app and set your pick-up location. You’ll
see a guaranteed upfront fare displayed in the
app before you make your request. Select your
NEW YORK GIANTS 11 2021 FAN GUIDEGIANTS TO CELEBRATE
10TH ANNIVERSARY OF THE 2011
CHAMPIONSHIP SEASON
The New York Football Giants will celebrate the 10th Anniversary of the
Super Bowl XLVI championship throughout the 2021 season.
“Winning Super Bowl XLVI was an incredible achievement in our franchise’s history. We look
forward to recognizing that historic season with the enthusiastic support of our fans, and the players,
coaches and staff who dedicated so much that season to help us reach our ultimate goal of winning a
championship,” said John Mara, the Giants’ president and chief executive officer.
The celebration kicks off with the launch of the “Bracket Challenge” where fans can visit the team’s
twitter account (@Giants) to vote for the top play from the championship season. In addition, the team
has announced a retail collaboration with CARL BANKS and the STARTER brand; fans can purchase
limited edition “ALL IN” collector series t-shirts highlighting key plays and moments exclusively through
the Giants online store at http://shop.giants.com.
“The exhilaration you feel while hoisting a championship trophy is extraordinary. While we work
to again savor that feeling, we are excited to celebrate the 10th anniversary of our Super Bowl XLVI
championship team,” said Steve Tisch, Giants chairman and executive vice president.
ALL IN: CELEBRATING THE 10TH ANNIVERSARY OF 2011
The celebration will feature additional touchpoints throughout the 2021 season, including:
· Reunion Weekend: The 2011 Giants team will be honored with pregame activations, video board
features, and a special halftime ceremony when the Giants take on the Los Angeles Rams on October
17th at MetLife Stadium. In addition, the team will honor the 10th Anniversary of Super Bowl XLVI
during The Giants Foundation Golf Classic.
· Included in the retail collaboration with Carl Banks and the STARTER brand will be a limited-
edition varsity jacket featuring the newly unveiled 10th Anniversary logo. The logo features traditional
as well as contemporary elements. A bold 10th Anniversary banner sits atop a football with the words
“2011 Championship Season.” The logo includes the Giants team colors as well as its classic NY logo.
Fans can pre-order the varsity jacket by visiting the Giants online store at http://shop.giants.com.
· “ALL IN NYG” is an eight-episode podcast series launching in August which takes a closer look at
key storylines from the championship season with members of the team. Guests include Victor Cruz,
Justin Tuck, Eli Manning, and Antrel Rolle. Additional programming surrounding the 10th Anniversary
will be featured across all Giants media platforms throughout the year.
· Fans will have the opportunity to interact with members of the championship team through a series
of virtual events all season long and will also have the chance to win autographed memorabilia, tickets,
and other limited-edition products by following the team on social media.
NEW YORK GIANTS 12 2021 FAN GUIDEMETLIFE SPORTS COMPLEX SITE MAP
26
rideshare
Parking Legend
Lot P Shuttle Bus
Premium Parking Pick-Up and Drop-Off
Suite Reserved Locations
Premium Parking
Commissioners Club American Dream
Shuttle Bus
Premium Parking Pick-Up and Drop-Off
Suites & Clubs Locations
Taxi/Limo Drop-Off www.511NJ.org
General Parking
Accessible Spaces Rail Station
Real-Time
Traffic Information
Charter Bus Parking Dial 511 or
Buses to NYC
Port Authority 1-866-511-6538
RIDESHARE At first prompt say:
Pick-Up and Drop-Off ADA Pick-Up and "Meadowlands”
Drop-Off Location
NEW YORK GIANTS 13 2021 FAN GUIDEdirections to premium parking lots
26
rideshare
Parking Legend
Premium Parking
Suite Reserved
NJ Route 3 from East
Premium Parking
Suites and Clubs
NJ Route 3 from West Premium Parking
Commissioners Club
NJ Turnpike Interchange 19W www.511NJ.org
Accessible Parking
NJ Turnpike Interchange 16W Charter Bus Parking Real-Time
Traffic Information
Paterson Plank Road (NJ 120) Taxi /Limo Drop-Off
Dial 511 or
Washington Avenue (CR 501) Rail Station 1-866-511-6538
At first prompt say:
Buses to NYC
Port Authority "Meadowlands”
ADA Pick-Up and Drop-Off
Location
RIDESHARE
Pick-Up and Drop-Off
NEW YORK GIANTS 14 2021 FAN GUIDEdirections to general parking lots
26
rideshare
Parking Legend
NJ Route 3 from East General Parking
NJ Route 3 from West Accessible Parking
Charter Bus Parking
NJ Turnpike Interchange 19W
www.511NJ.org
Lot P Shuttle Bus Pick-Up and
NJ Turnpike Interchange 16W Drop-Off Locations
American Dream Real-Time
Paterson Plank Road (NJ 120) Shuttle Bus Pick-Up and
Drop-Off Locations
Traffic Information
Dial 511 or
Washington Avenue (CR 501) Taxi /Limo Drop-Off
1-866-511-6538
Rail Station
At first prompt say:
Buses to NYC "Meadowlands”
Port Authority
ADA Pick-Up and Drop-Off
Location
RIDESHARE
Pick-Up and Drop-Off
NEW YORK GIANTS 15 2021 FAN GUIDEtailgating
• Tailgating is permitted in the MetLife Sports THIS DIAGRAM SHOWS CORRECT TAILGATE SETUPS:
Complex parking lots. Grilling is not permitted
in the parking decks that are located on the
American Dream side of the Sports Complex.
• Parking is on a first-come, first-served basis
• ONE CAR = ONE SPACE: Please be con-
siderate of your fellow parking permit holders.
Tailgating is limited to the lined parking space
and the area directly behind or in front of each
THIS DIAGRAM SHOWS INCORRECT TAILGATE SETUPS:
vehicle. Blocking the drive aisle is prohibited.
Tailgating is also permitted on the medians
between the parking lots and the medians
that separate the parking lots from the inte-
rior roadways. There will be enforcement of
the one car = one parking space policy. See
diagram at right.
• Permit holders must keep all tables, chairs,
coolers, grills, etc. within the parking stall of
the tailgate party. Tents or canopies exceeding
a 10’ x 10’ footprint and vehicles measuring
more than 18’ in length and/or 8’ in width -Violators will be subject to shutting down
are not permitted in a lined parking space. systems or possible confiscation at the discre-
Fully enclosed tents with sides are not per- tion of MetLife Stadium management.
mitted. Please see the parking policies and • Trucks, trailers, vans and other oversized
guidelines in this brochure on page 9 and at vehicles (not including buses) will be directed
www.giants.com. to park along the curbs in the parking lots so
• The saving of parking spaces will not be they do not take up additional lined parking
permitted. Groups desiring to tailgate together spaces. Please arrive early to find a location
should arrive together. along the curb or in another location in which
• A permit holder in possession of more than your vehicle will not occupy more than one
one pre-paid parking permit will not be al- lined parking space or block a drive aisle.
lowed to use adjacent spaces for tailgating. • Grills are permitted for tailgating enjoy-
Lined parking spaces are for vehicles only, not ment, provided guests do so only in the same
tailgate activities. space occupied by their vehicle. However, their
• Drive aisles and fire lanes must remain clear use in areas where property may be damaged
at all times for free access of emergency and is strictly prohibited.
New Jersey State Police vehicles • For those permit holders who use grills, it is
• Sound systems: recommended that a Class 2A-10B:C fire extin-
-Speakers must be directed toward your guisher be available for use if necessary. Open
party fires are not permitted.
-Volume should be controlled so that it does • Deep fryers or any oil-based cooking or fry-
not negatively affect others ing are prohibited
-Do not play music that contains explicit lyr- • Please drink responsibly at all times as
ics guests who exhibit signs of impairment as
NEW YORK GIANTS 16 2021 FAN GUIDEtailgating
they approach the Stadium gates may not be CATERING
permitted to enter the Stadium Outside catering companies are not permit-
• Guests who arrive via train, bus or just ted on the MetLife Sports Complex. Delaware
want to experience the tailgating atmosphere North Sportservice is the official food service
without the hassle of cooking and cleaning can provider/caterer for MetLife Stadium. To
take advantage of the special pre-game activ- schedule a catered event, please contact Dela-
ity zones within the Plaza Level adjacent to ware North Sportservice at (201) 559-1642. Il-
MetLife Stadium, which opens 2 hours before legal sales and organized distribution of food
kickoff. A variety of food, games, entertain- and beverages on the MetLife Sports Complex
ment, and activities for adults and children are is prohibited. Individuals participating in such
available on the Plaza. activities are subject to the loss of parking
• Guests should cross roadways at the desig- privileges, and loss of ticket privileges, fines
nated crosswalks and should not walk on the and PSLs.
active roadways that lead to, from, and within
the MetLife Sports Complex NOT PERMITTED ON THE METLIFE SPORTS
COMPLEX (PARKING LOTS AND ROADWAYS):
TRASH AND HOT CHARCOAL DISPOSAL The following are prohibited on the MetLife
• Trash receptacles are located throughout the Sports Complex:
MetLife Sports Complex parking lots and near • Bicycles
the entrances to the Stadium. Please bag and • Golf carts
dispose of trash in the designated containers. • Skateboards
Please make sure to dispose of or remove all • Rollerblading
glass bottles from the parking lot to prevent • Motorized scooters
damage to the tires of vehicles exiting the • Go-karts
parking lots. • Mini bikes
• For your safety and convenience, “Hot Char- • Hover boards
coal” bins have been provided for the disposal • “Drones”, remote controlled model aircraft,
of charcoal. These large, red “Hot Charcoal” kites, or tethered balloons
bins are located on the medians between the • Swimming pools
parking lots and the medians that separate the • Personal portable toilets
parking lots from the roadways. Please do • Flatbed trucks
not discard hot coals near vehicles or in plastic • Weapons of any kind
waste receptacles. Doing so could result in car • Fireworks
and/or trash fires. PLEASE DO NOT DISCARD • Solicitation of any kind including the request
TRASH IN THE HOT COAL BINS OR HOT COAL of donations by groups
ASHES IN THE TRASH CONTAINERS. • Selling of products or merchandise. Only
Delaware North Sportservice team members
PORTABLE TOILETS and official sponsors are authorized to sell
Portable toilets are located throughout the products or merchandise in the parking lots on
MetLife Sports Complex parking lots. Portable game days.
toilets for guests with disabilities are available • Banners or signage recognizing businesses
in Parking Lots E, F, and G. or products may not be displayed
• The placing of flyers/brochures on vehicles
NEW YORK GIANTS 17 2021 FAN GUIDEtailgating
• Ball playing in the parking lots and road- the GuestAssist text message service. Guests
ways. This is a safety hazard; injuries and should address the text message to 78247,
damage to vehicles can occur as a result of this type the word GIANTS followed by a space, the
activity. request and location. MetLife Stadium Park-
ing staff, Safety Services team members and/
VIOLATION OF PARKING OR or New Jersey State Police will respond, as ap-
TAILGATING POLICIES propriate.
Those who violate the Parking or Tailgating
Policies can lose their parking privileges, be GUEST SERVICES HOTLINE
prohibited from entering the Stadium, and Guests who would like to contact MetLife Sta-
could result in the possible loss of ticket privi- dium staff with traffic and parking questions,
leges and PSLs. comments or concerns may do so by calling
(201)559-1515 or by sending an email to
TEXT MESSAGING FOR ASSISTANCE info@metlifestadium.com.
Guests who wish to report issues or concerns,
ask for information, or assistance in a fast,
easy, and convenient way may do so by texting
the MetLife Stadium Command Center by using
NEW YORK GIANTS 18 2021 FAN GUIDEGUEST CODE OF CONDUCT
The MetLife Stadium Mangement Team and the being respectful and courteous to other guests,
New York Giants organization are committed to game officials, and players from both teams
providing a memorable game day experience for • Keeping MetLife Stadium SMOKE-FREE
all guests. With that goal in mind, guests are re-
quired to follow the Guest Code of Conduct while Stadium team members have been trained and
on the MetLife Sports Complex and in the Stadium instructed to take the necessary actions to ensure
for the duration of any event. that applicable laws and this Guest Code of Conduct
are followed. Guests are encouraged to report any
The Guest Code of Conduct requires that guests unlawful or inappropriate behavior to the nearest
assist in creating an enjoyable and safe environ- Guest or Safety Services Representative, any team
ment by: member located in the Guest Services Booths or by
• Respecting each other as well as MetLife Sta- calling the Guest Services Hotline (201) 559-1515,
dium employees and team members or through the GuestAssist text messaging system.
• Consuming alcoholic beverages in a responsible Guests should address the text message to 78247,
manner and only by those of legal age type the word GIANTS followed by a space, the
• Refraining from fighting, throwing items or issue and location. If you “See or Hear Something,”
using foul/abusive language or gestures please report it.
• Not displaying messages on clothing or other
items that may be considered indecent Guests who do not abide by applicable laws or
• Showing his or her ticket when requested and who do not follow the Guest Code of Conduct will
sitting only in their ticketed seat be subject to ejection, possible arrest, prosecution,
• Following instructions from Stadium team forfeiture of tickets and loss of Personal Seat Li-
members regarding Stadium guidelines and censes (PSLs).
emergency procedures
• Respecting the right of guests to support their TAKE PRIDE IN YOUR STADIUM
team, even if it is the opposing team, as well as AND ENJOY THE GAME!
NEW YORK GIANTS 20 2021 FAN GUIDEmetlife stadium carry-in policy
The Giants and the team at MetLife Stadium sincerely appreciate your assistance and
cooperation by following these policies. We hope that you enjoy your visit to MetLife Stadium!
Guests are welcome to carry-in The following items are
the following items into not permitted to be carried into
MetLife Stadium: MetLife Stadium*:
-One (1) clear bag that is 12” x 6” x 12” or -Purses larger than the clutch bag described at left
less in size plus one small purse/handbag
(clutch-type) that is 4.5” x 6.5” or less in -Camera cases, binocular cases, back-
size packs, fanny packs, diaper bags, briefcases/
computer bags/luggage or any clear bag
-Food of any kind that is contained in a clear plas- larger than 12” x 6” x 12”
tic bag which is 12” x 6” x 12” or less in size
-Seat cushions of any size
-Factory sealed, plastic bottles of water or soft
drinks that are 20 oz. or less in size. Caps will be -Glass bottles, cans, coolers of any kind, thermoses
checked Safety Services staff at the gates. Empty or ice chests
reusable plastic or aluminum water bottles are
allowed into the Stadium and can be filled up at -Alcohol of any kind
water fountains in the Stadium.
-Banners, signs, or flags of any size
-Still-photography cameras with a lens that is 6”
or less in length not contained in a case -”Selfie” sticks
-Binoculars not contained in a case -Umbrellas, strollers, laser pointers and balls of
any kind including full-sized footballs
-Hand-carried jackets, blankets, or other items,
which will be patted down or searched -Single purpose video cameras or still-photogra-
phy cameras with a lens longer than 6”
All bags and other permissible items will be
subject to multiple screenings prior to entering -Any electrical powered apparel
MetLife Stadium.
-Weapons, any item that may be used as a
projectile, or one that is deemed dangerous by
Stadium management
-Any animal with the exception of a service animal
-Any other item deemed inappropriate by Stadium
management
* An exception will be made for medical needs af-
ter proper inspection at a designated entrance
NEW YORK GIANTS 21 2021 FAN GUIDEmetlife stadium alcohol policies
METLIFE STADIUM ALCOHOL POLICIES • Any guest who exhibits behavior that dis-
The team at MetLife Stadium and the New tracts, inconveniences, or otherwise interferes
York Giants organization strive to present a with another guest’s enjoyment of the game
safe, pleasant and family-friendly environ- may be ejected from the Stadium and/or may
ment for every guest who visits MetLife Sta- be subject to arrest. The PSL holder of the
dium. To achieve this goal, the following seats in which the guest had tickets may also
policies have been established to promote the be subject to the possible loss of ticket privi-
responsible sale and use of alcohol: leges and PSLs.
• A person exhibiting visible signs of impair- • Alcohol sales may be curtailed or prohibited
ment may not be permitted into the Stadium at the discretion of Stadium management
• Alcohol of any kind may not be brought into • Any guest who appears to be 40 years of
or removed from the Stadium age or younger may be required to provide
•Any guest who is deliberately concealing proof of age with a valid, government-issued
alcohol while attempting to enter the Stadium picture identification card. Acceptable forms
may not be permitted into the Stadium of identification are a valid (non-expired)
• Any guest who is discovered consuming U.S. driver’s license, passport, military ID and/
alcohol that was concealed and not detected or a state issued identification card.
during the screening process at the gates may •International and/or foreign licenses will
be ejected from the Stadium and may be sub- not be accepted as proof of age as per New
ject to the possible loss of ticket privileges and Jersey Law. For guests presenting a foreign
PSLs passport, the guest will be required to execute
• Alcohol will not be served to any underage the NJABC Age Representation Form, which is
person or visibly impaired guest an acceptable form for verifying a guest’s age.
• Guests may not purchase or possess more
than 2 alcoholic beverages at a time The team at MetLife Stadium sincerely ap-
• Alcohol service will cease at all concession preciates your assistance and cooperation in
stands and portable units in the general seat- following these policies.
ing areas at the beginning of the third quar-
ter. Alcohol sales will stop in the Clubs at the
end of the third quarter. PLEASE CONSUME ALCOHOL
RESPONSIBLY AT OUR GAMES!
NEW YORK GIANTS 22 2021 FAN GUIDEmetlife stadium general information
ENTRY INTO METLIFE STADIUM • Level 5 Suites: 5-01 to 5-39
Ticket holders are strongly encouraged to enter • Level 6 Suites: 6-01 to 6-39
the Stadium 30-45 minutes before kickoff to
minimize the wait times at the gates. The following suites can be accessed through
the VIP entrance on the west side of the Sta-
SEARCH PROCEDURES dium:
To ensure the highest level of safety and se- • Commissioner’s Club: CM 1 to CM 20
curity, all guests will be subject to a courteous • Level 3 Suites: 3-50 to 3-80
screening by Safety Services team members • Level 5 Suites: 5-50 to 5-88
prior to entering the Stadium. All vehicles • Level 6 Suites: 6-50 to 6-67
are subject to inspection prior to entering the
MetLife Sports Complex and all bags will be in- CLUB SEATS
spected prior to entering the Stadium. Guests MetLife Stadium has two levels of Club Seats.
who refuse to allow their vehicles to be in- Club Seat ticket holders have access to an exclu-
spected at the toll plazas, or any other time, will sive lounge with spectacular views of the action
be denied entry into the MetLife Sports Complex on the field. The private Clubs total approxi-
and those individuals who refuse to be screened mately 130,000 square feet and, depending on
or have their bags inspected at the gates will the Club, include distinct features. All of these
be denied entry into the Stadium. By having a Clubs are ticketed and are not accessible to the
parking permit, the permit holder consents to general public.
such inspections and waives any and all related
claims against New Meadowlands Stadium • EY Coaches Club
Company, LLC and the New York Football Gi- (east side of Stadium): Located on the
ants. Alcohol, weapons, or any items that the Service Level under sections 111C-115C.
Safety Services team deems dangerous will be • Corona Beach Club
confiscated. Illegal items will be turned over to (east side of Stadium): Located on the
the New Jersey State Police which could result Mezzanine Level (200 Concourse Level)
in arrest and possible prosecution. in Sections 207C-220C.
• West Mezzanine Club
SUITES (west side of Stadium): Located on the
MetLife Stadium has more than 200 suites that Mezzanine Level (200 Concourse Level)
range from 12-30 seats per suite. The Suites in Sections 232C-245C.
are located on three suite levels: Level 3, Level
5 and Level 6. Suites are also located behind GIANTS LEGACY CLUB
the general seating areas on the 100 Concourse The New York Giants Legacy Club, presented
Level (east and west sides of the Stadium). All by Hackensack Meridian Health, is located on
of the suite levels may be accessed by using the the 100 Concourse Level near Section 143. The
VIP entrances on the east and west sides of the Legacy Club, which is free of charge, opens
Stadium. Access to suite levels is strictly con- when the gates open and closes at the end of
trolled and guests must have the appropriate the halftime intermission. Relive the Giants’
tickets or passes to access these areas. storied history through a stunning visual expe-
rience featuring interactive video screens with
The following suites can be accessed through Giants highlights and interviews with the fran-
the VIP entrance on the east side of the Sta- chise’s legendary players, coaches and owners.
dium: There are displays with historic game-worn jer-
• Concourse Suites: 2-01 to 2-05 seys and helmets and many never-before-seen
• Level 3 Suites: 3-01 to 3-30 artifacts. Also, the Giants’ Super Bowl and NFC
NEW YORK GIANTS 23 2021 FAN GUIDEmetlife stadium general information
Championship trophies are on display. The located throughout the Stadium. Guest Services
Legacy Club is a must-see attraction for the Representatives and Safety Services Staff are
True Blue Giants fan! Visit www.giants.com for posted throughout the Stadium to help any
additional information. guests requiring assistance.
GUEST SERVICES BOOTHS These restrooms are located in the following
There are eight permanent and up to seven areas (please see the Guest Services Represen-
portable Guest Services Booth locations tative in the respective Section for access to the
throughout MetLife Stadium. Portable Guest restroom):
Services Booths vary by game and are located
near the gates on the Plaza Level. Permanent GENERAL SEATING AREAS
booths can be found near Sections 124, 149, • Plaza Level:
227, 249, 303, 324, 328 and 349. The Guest Under Section 134
Relations Representatives who staff the Guest • 100 Concourse Level:
Services Booths have been trained to handle Sections 104, 108, 118, 123, 128 and 149
guests’ special requests, questions, comments • 200 Concourse Level:
and concerns. Sections 207A, 220A, 232A and 245A
• 300 Concourse Level:
The staff in these booths will provide assistance Sections 318, 333 and 345
in the following areas:
CLUB LEVEL
• Informational literature • Corona Beach Club: Section 208
• Answer questions • West Mezzanine Club: Section 244
• Lost and found
• Lost children/parents SOUVENIRS
• Seating and accommodations for guests There are numerous retail locations and kiosks
with disabilities located throughout MetLife Stadium. The Flag-
• Translators ship Store is located next to MetLife Central
• Childrens I.D. bracelets and fixed stores are located in Sections 103,
• First event certificate 124, 128, 149, 301, 316, 326 and 336. Portable
• Sensory bags and assistance kiosks can be found in Sections 109, 117, 133,
• Designated Driver sign-up (through the 143, 201, and 226 as well as in the West Mezza-
end of the first quarter) nine and Corona Beach Clubs and in the lobby
• Fulfilling special needs or requests from just below each Club. The East Plaza, inside the
any guest Bud Light Gate, has a 500 square foot walk-in
• Nursing suite store. Retail trailers can also be found outside
the SAP, Verizon and Pepsi Gates. Kiosks are
RESTROOMS located inside the Verizon and Pepsi Gates.
Restrooms are located throughout the Stadium,
all of which are accessible to guests with dis- STAIRWAYS
abilities. There are 10 staircases in the stadium. SMOK-
Guests at MetLife Stadium may use the rest- ING is NOT permitted on any staircase (see
room that corresponds to their gender identity maps on pages 25-28). Staircases provide the
and/or identity expression. Should any guest fastest exit routes out of the Stadium following
prefer privacy in a non-gender specified re- a game or during an evacuation of the Stadium.
stroom, they may use one of the single stall
(gender neutral/family) restrooms which are
NEW YORK GIANTS 24 2021 FAN GUIDEmetlife stadium
GATE
GATE
EAST HALL
TOUC HDO WN CLU B
111c
115c
112 113 114
144 143 142 134 133
140 137 135
139
MetLife
WEST HALL
GATE GATE
GATE TICKET OFFICE
Guest Services First Aid Family Restrooms Stairs Escalator
Reverse Men’s & Women’s
Retail Location Ramp Elevator
ATMs Restrooms
Nursing Suite MetLife 50 Club
NEW YORK GIANTS 25 2021 FAN GUIDEmetlife stadium
GATE
GATE GATE
Guest Services First Aid Family Restrooms Stairs Escalator
Reverse Men’s & Women’s
Retail Location Ramp Elevator
ATMs Restrooms
Charging Station
SEC 133
NEW YORK GIANTS 26 2021 FAN GUIDEmetlife stadium
GATE
CORONA BEACH CLUB
WEST MEZZANINE CLUB
GATE GATE
Guest Services First Aid Family Restrooms Stairs Escalator
Reverse Men’s & Women’s Ramp
Restrooms Retail Location Elevator
ATMs
NEW YORK GIANTS 27 2021 FAN GUIDEmetlife stadium
GATE
GATE GATE
Guest Services First Aid Family Restrooms Stairs Escalator
Reverse Men’s & Women’s
Retail Location Ramp Elevator
ATMs Restrooms
NEW YORK GIANTS 28 2021 FAN GUIDENEW YORK GIANTS 29 2021 FAN GUIDE
METLIFE STADIUM A-Z
ADA (Americans with Disabilities Act) BANNERS/FLAGS/SIGNS
MetLife Stadium is ADA compliant and features ac- Banners, flags and signs are not permitted to be
cessible seating, as well as accessible restrooms and brought into the Stadium.
concession stands on all seating levels. Guests who
would like assistance may request transportation to BEHAVIOR
their seats from the gates via the use of a wheel- The MetLife Stadium Guest Code of Conduct pro-
chair by an ADA Assistant. Due to limited supply, hibits guests from detracting from another guest’s
any guest requiring a wheelchair for the duration of enjoyment of the game by demonstrating anti-social
the event is asked to supply their own wheelchair. behavior (see page 20). Please bring any issues to
Guests may request wheelchair assistance by contact- the attention of the nearest Stadium team member
ing a Stadium team member at any gate entrance or contact the MetLife Stadium Command Center by
upon arrival at the game. For assistance from the calling the Guest Services Hotline at (201)559-1515.
parking lots to the gates, please refer to page 10. Guests who wish to report issues or concerns in a
fast, easy and convenient way can do so by texting
ADMINISTRATIVE OFFICES the MetLife Stadium Command Center by using the
The Administrative Offices for the New York Football GuestAssist text message service. Guests should ad-
Giants are located at the Quest Diagnostics Train- dress the text message to 78247, type the word GI-
ing Center. The mailing address is: 1925 Giants ANTS followed by a space, the request and location.
Drive, East Rutherford, NJ 07073. The main phone
number is (201)935-8111. The Ticket Office phone BINOCULARS
number is (201)935-8222. The mailing address is: 1 Binoculars, without the cases, are permitted in the
MetLife Stadium Drive, East Rutherford, NJ, 07073. Stadium (please see the Carry-In Policy guidelines
The Guest Services Hotline is (201)559-1515. The on page 21).
telephone number for administrative requests is
(201)559-1500. Emails may be sent to info@ BOTTLES/CANS
metlifestadium.com. Bottles and cans of any type, excluding a factory-
sealed plastic bottle of water or soft drink 20 oz. or
ALCOHOL POLICIES See page 22. less in size, are prohibited from being brought into
the Stadium. Empty reusable plastic or aluminum
AUTOMATIC TELLER MACHINES (ATMs) water bottles are allowed into the Stadium and can
The reverse ATMs are located in the MetLife West be filled up at water fountains in the Stadium. Any
Hall and Sections 117, 128, 149, 220a, 245a, 304, guest deliberately concealing alcohol may be pro-
322, 334, 347. hibited from entering the Stadium. Any guest who
is discovered consuming alcohol in the Stadium that
AUTOMOBILE TROUBLE was concealed and not detected during the screening
Basic vehicle and towing assistance is provided for all process at the gates may be ejected from the Stadium
of the MetLife Sports Complex parking lots, including and may be subject to the possible loss of ticket privi-
parking at American Dream. This service includes: leges and PSLs.
towing, battery charging and jump-starts, flat tire
assistance, and locked-in keys. Guests in need of BUS PARKING See page 10.
this service should contact the nearest Parking team
member or contact the MetLife Stadium Command CAMERAS
Center using the GuestAssist text message service Handheld digital or film cameras, without the cases
(see Text Messaging on page 34) or calling the Guest (please see the Carry-In Policy guidelines on page
Services Hotline at (201)559-1515. 21), are permitted inside MetLife Stadium as long as
their use does not interfere with the game or other
BAG CHECK FACILITIES guests’ enjoyment of the game. Tripods, monopods,
Color-coded trailers, which are located near each “Selfie” sticks and cameras with a lens longer than
of the gates at MetLife Stadium, are provided for 6” (detachable or non-detachable) will NOT be per-
guests to check items that are prohibited from being mitted into the Stadium. Video cameras and video
brought into MetLife Stadium. It is recommended recording of events at MetLife Stadium are prohib-
that guests return these items to their vehicles, if ited.
possible.
CARRY-IN POLICY See page 21.
BAG SEARCHES See page 23.
NEW YORK GIANTS 30 2021 FAN GUIDEMETLIFE STADIUM A-Z
Cash-Free Transactions CREDIT CARDS
•To reduce touchpoints, MetLife Stadium is now a All concession stands and retail stores accept Visa,
cash-free venue. NO CASH will be accepted at conces- MasterCard, American Express and Discover credit
sion stands and retail locations. cards and debit cards unless otherwise noted.
•Visa is the preferred form of payment at MetLife
Stadium. Pay with a debit or credit card (Visa, Mas- DESIGNATED DRIVER PROGRAM
tercard, American Express, Discover) using tap to pay, Registering for the “Designated Driver” program
chip or swipe, or mobile payment, including Apple takes place at the kiosks located on the Plaza Level
Pay and Google Pay. at each entry gate and at the Guest Services Booth
•For guests who bring cash to the Stadium, reverse locations inside the Stadium until the end of the 1st
ATMs are available onsite to load cash onto a pre- quarter. This program encourages guests to drink
paid Visa debit card valid for in-stadium purchases. responsibly while attending games at the Stadium.
This service is free of charge to guests. The Visa debit Guests over the age of 21, who pledge not to drink
card has no expiration date, and any remaining bal- while at the game, will earn a free non-alcoholic
ance can be used where a Visa debit card is accepted. beverage and will be entered into a contest to win
The reverse ATMs are location in the MetLife West prizes during the game or access to off-season events.
Hall and Sections 117, 128, 149, 220a, 245a, 304, Guests signing up for the Designated Driver program
332, 334, and 347. will not be asked to drive other ticket holders home
outside of those in their group.
CHARGING STATIONS
Cell phone charging stations are located in the Veri- ELEVATORS
zon Studio near section 133 (see maps on page 26). Elevators for guests with disabilities are available
in MetLife Stadium at the Pepsi, Verizon and SAP
CHILD ADMISSION POLICY Gates. Elevators are also available at the East and
Children under 34” tall are permitted entry inside West VIP entrances for guests who have tickets in the
MetLife Stadium free of charge for all New York Gi- Clubs or Suites. If you have trouble finding an eleva-
ants football games. There is a limit of one child per tor, please ask any team member for directions.
accompanying ticketed adult and the child must sit on
the accomapnying ticketed adult’s lap for the game EMERGENCY, IN CASE OF (SAFETY OR SECURITY)
and may not occupy a seat. If you observe a situation that requires an emer-
Reminder- the Metlife Stadium Carry-In Policy gency response, please remain calm and report as
does not permit strollers and diaper bags in the much information as possible to the nearest MetLife
stadium on gameday. For additional information Stadium team member. Team members are well
regarding the Carry-In Policy, see page 21. trained in emergency procedures. In the event of
an emergency, please follow the instructions of the
CLOSED CAPTIONING Stadium team members and any announcements
All integral game information is captioned on the broadcast over the public address (PA) system and
LED ribbon board below the video screens and avail- the video boards. Remember if you “See Something,
able through FM broadcast. Guests may also receive Say Something.”
closed captioning on their personal smart devices
through a private link available upon request at any ENTERING AND EXITING THE STADIUM
Guest Services Booth or Concierge Desk. Tablets are Guests are welcome to walk around the exterior
also available upon request. of the Stadium to easily access all entry gates and
parking lots. For your safety, when walking along
CLUBS AND SUITES See page 23. the north side of the Stadium, please be attentive
to traffic and follow the instructions and directions
CONCIERGE of Stadium team members. Please use the walkway
Concierge team members are located in all Club and that is created by the barricades.
Suite areas to assist premium seating guests with in-
stadium needs. Guests who have seats in the general ESCALATORS
seating areas who require assistance should speak with Escalators are located at the Bud Light, SAP, Verizon,
team members in the Guest Services Booths which are MetLife and Pepsi Gates. Additional escalators to the
located outside and inside the Pepsi and Verizon Gates 200 and 300 Concourse Levels are available at the
and inside the MetLife and SAP Gates on the Plaza Bud Light corner of the 100 Concourse Level behind
Level (these booths close at kickoff) and in Sections sections 103/104.
124, 149, 227, 249, 303, 324, 328 and 349.
NEW YORK GIANTS 31 2021 FAN GUIDEYou can also read
