Student Handbook 2021-22 - capel.ac.uk
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Student
Handbook
2021-22
capel.ac.uk
This handbook gives you lots of information that will be useful during your
time at Capel Manor College and sets out the most important rights and
responsibilities for all our students at every College campus.
We ask you to follow it so that you can help us make the College a great
place to study, where all students feel safe and realise their potential.
Student ID number:
Student email:
Moodle username:
Course:
Campus:
Course Manager:
Course Tutor(s):
Head of School:
You should check your College emails and Moodle account regularly for updates and
important information.
Please notify your Course Manager and the Admissions team if any of your contact or
employment information changes.
EDUCATOR
2
Welcome 4 First aiders 15
Contents
Key dates 5 Offensive weapons 15
Term dates for 2021-22 5 CCTV cameras 15
Staff professional development days 5 Personal property and equipment 15
College advice evenings and open days 5
Your contribution and benefits 16
The Student Charter: our commitment to you 6 Information and communication technology (ICT) 16
Equal opportunities 6 Logging on 16
Quiet rooms 6 Email 16
Safeguarding 6 Saving data 17
Teaching, learning and assessment 7 Software 17
Course management 7 Wi-Fi 17
Tutorials 7 Moodle 17
Course representation and “the student voice” 8 Library and Learning Resource Centres 17
Learning support 8 Team Capel 18
Counselling 8 Volunteering for Team Capel 18
Guidance and careers information 8 Mentoring for Team Capel 18
Applications 9 Work experience 19
Financial charges and help 9 Industry placements 19
Helping us get it right 9 The Students’ Union 20
Your data 9 Money and finance 20
Examinations and assessments 20
Your commitment to the College 10
English and maths 21
Code of conduct 10
Special leave 11 Campus information 22
General behaviour 11 Brooks Farm 22
Drugs and alcohol 11 Crystal Palace Park 22
Bullying and harassment 11 Enfield 23
Vandalism 12 Gunnersbury Park 24
Swearing and foul language 12 Mottingham 25
Mobile phones and electronic devices 12 Regent’s Park 25
Care for our environment 12
Contacts, websites and helplines 26
Permission to photograph 13
Senior Leadership Team 26
IT acceptable use policy 13
Governing Body 26
Your attendance 13
Directors of Studies/Heads of Schools 26
Yours and others’ safety 14 Campus/Facility Managers 26
Health and safety 14 Careers information 27
Student identification (ID) cards 14 Self-help information 27
Accidents 15
3
Welcome
Message from the Principal
Welcome to Capel Manor College. I am delighted you Because we specialise we have the best resources,
have joined us as you are absolutely central to who really strong links to employers and the best teachers
we are and what we do. and staff who are not only highly experienced but also
passionate about helping you succeed and grow. You
You will experience and see that we are a genuinely should aim to make the maximum use of them all.
open and supportive College and we pride ourselves
on being safe, inclusive, caring and fair to everyone Capel Manor College is a registered charity as well
studying or working here. This means you will be as a College. This means there is lots going on above
valued whatever your race, sex, sexual orientation, and beyond teaching and learning and this is an
religion, age or level of ability. opportunity for you to get involved, help out and enjoy
a much greater range of experiences beyond your
We are the leading land-based College in London with studies. We are more than just a College and you will
over 3,000 students. We have six campuses across benefit from being more than just a student.
London yet the College feels friendly and accessible as
well as professional and purposeful. College can be a life-changing experience for many
Malcolm Goodwin FCI Hort, FLS
so immerse yourself in your studies, make the most
Our mission is to provide outstanding and inspirational of every opportunity that comes your way and enjoy Principal
land-based learning opportunities across Greater
your time at Capel Manor College.
London. We aspire to excellence in everything we do
and we want you to aspire to that for yourself. That
way, you make the very best of your own talents and Malcolm Goodwin
ambitions.
Message from the Vice Principal
A warm welcome to Capel Manor College. I hope higher levels of vocational and/or academic study
you find your studies rewarding, challenging and and a great career.
enjoyable and that your time with us will open up new
and exciting possibilities for your future and career. Capel Manor College students often continue to
remain part of our community for many years and
We are proud of our teachers, who are skilled and we hope you will do so too through our alumni
knowledgeable. They are passionate about both their network, additional industry qualifications and
subjects and in ensuring you reach your potential. through the variety of events and activities.
You will find all staff are committed to your success
and provide dedicated support teams to guide you Most importantly, I wish you the very best in your
through your study and beyond. studies and I hope your time with us is successful,
enjoyable and memorable.
The land-based sector and courses offered at Capel
Manor College cover a wide-range of subjects and Christine Bianchin MSc, PGCE
Christine Bianchin
provide opportunities to study and progress to Vice Principal
4
Term dates for 2021-22
Key dates
TERM START HALF TERM END
Full-time: 6 September Full and part-time: Full and part-time:
Part-time: 13 September 25 to 29 October 17 December
Autumn Term
2021 Higher education: Higher education: Higher education:
20 September Not applicable 10 December
Full and part-time: Full and part-time: Full and part-time:
Spring Term 4 January 14 to 18 February 1 April
2022 Higher education: Higher education: Higher education:
4 January Not applicable 25 March
Full and part-time: Full and part-time: Full and part-time:
19 April 30 May to 3 June 1 July
Summer Term
2022 Higher education: Higher education: Higher education:
25 April Not applicable 20 May
Please check your Course Handbook for exact dates and times that apply to you.
We are holding our Careers Fair on 4 May 2022, further information is available on Moodle.
Staff professional development days College advice evenings and open days
The College has identified three days during term time which will These events give prospective students, family and friends the
be designated Staff Professional Development Days. There will be opportunity to tour our College facilities. Current students provide
no formal lessons on these days and your Course Manager or Tutor demonstrations and displays. There is also an opportunity to
will confirm arrangements nearer the time. discuss courses with teaching staff and find out which course is
19 October 2021 right for you.
27 January 2022 For dates, timings and updates, visit capel.ac.uk.
12 May 2022
5
The Student It is our aim, our policy and our
practice to set and maintain
and recognises that discrimination on any
grounds or definition, or in any form, denies
individuals the opportunity to develop
Charter: our high-quality standards across all
the services we offer to ensure
your educational, professional and
to their full potential and is therefore not
tolerated under any circumstances.
commitment personal goals are met proficiently
and with care.
Quiet rooms
We have quiet rooms available at all
campuses to aid physical, spiritual and
to you Our Charter outlines the services to which
you are entitled and the standards you can
religious well-being.
Safeguarding
expect, and refers to policies published by
the College on Moodle (the College’s virtual The health, safety and welfare of our
learning environment) or available by students is one of our highest priorities
request from your Course Manager. and the College has a statutory and moral
We ask all students to read and understand duty to commit to practices that protect
these policies as they give more detail children, young people and adults at risk
about what support the College offers. from abuse, neglect or significant harm.
Further help and guidance about our Our Executive Director of HR, James Bryan,
policies is available from your Course is the Designated Safeguarding Lead -
Manager or the Student Support team. Strategic Lead.
Equal opportunities Our Director of Student Experience and
We want all of our students to be able to Support, Ellen Luke-McDonald is the Deputy
learn, develop their skills, achieve their goals Safeguarding Lead - Operational Lead.
and have their aspirations encouraged There is also a team of Designated
in a welcoming, friendly and supportive Safeguarding Officers across all campuses
environment. who are specifically trained to help and
We are committed to providing equality support students with any worries or
of opportunity regardless of gender, race, concerns.
colour, nationality, ethnic origin, religion, If you have any concerns for yourself or
disability, sexual orientation, age, marital for another student then our Safeguarding
status and responsibility for dependants. team can be contacted by calling
Our Equality and Diversity Policy describes 01992 707027 or by emailing
how the College aims to provide and safeguarding@capel.ac.uk. There is also
promote an environment which is open a safeguarding link on the front page
and equal, where students and staff are of Moodle where you can report abuse.
treated solely on their merits and abilities Remember, it is much better to say
something than keep quiet.
6
The College is committed to working with • Assessments and coursework are well • Monitoring and reporting your progress
The Student Charter: our commitment to you
existing local Safeguarding Boards, Adult written and planned at pre-defined times
• Helping you achieve your course aims
Safeguarding Boards, the Government’s
• Relevant and nationally recognised
Prevent Strategy and other health and • Arranging off-site visits, guest speakers
qualifications
social care partnerships to ensure the and study tours (as appropriate)
safeguarding of its learners to try to ensure: • A logical and seasonally relevant course
• Discussing and advising on study and
of study whenever possible
• A safe environment for children, young assessments
people and vulnerable adults in which to • Positive and informative feedback about
learn • Helping you find and achieve
your work and assessments that helps
work experience and volunteering
you improve
• Children, young people and vulnerable opportunities
adults who are suffering, or are likely to • Clear and available records of your
suffer significant harm are identified • Guiding you towards your next steps
achievement and progress
including work and higher education
• The College takes appropriate action to • Transparent and accurate quality
see that such children, young people and • Assisting you with travel, finances and
assurance of assessment
vulnerable adults are kept safe at the personal wellbeing
College Course management
• Asking about your learning experiences
How the College responds to safeguarding Each full-time, part-time or work-based through surveys and focus groups
is set out in the Safeguarding Policy. course has a Course Manager who is
• Arranging enrichment and other activities
primarily responsible for all students on that
to complement your course and study
course and all aspects of the day-to-day
} It is the policy of this College
to promote an environment
which is open, fair and free from
coordination of your programme. You will
meet your Course Manager on your first
day and they will be your key contact for
You should feel comfortable raising matters
of importance to you with your Course
Manager in the first instance but you can
~
discrimination.
most questions or support in relation to your also talk to the relevant Head of School (see
studies, achievement and progress. page 26 in this handbook) or the Student
Teaching, learning and assessment Support team.
Your Course Manager will be
You have the right to expect high quality responsible for: Tutorials
teaching, learning and assessment
• Checking your enrolment on your Your Course Manager will also arrange
including:
course(s) and making further for you to have regular individual one-to-
• Teaching staff that set a good example applications one tutorials which give you a chance to
discuss any matters that may be affecting
• Planned lessons that are suitably • Helping you settle into college through
your work, progress and wellbeing at
supportive and challenging the induction programme
College. What you can expect from tutorials
• Study is vocationally relevant and current • Helping you write and update your is set out in the Tutorial Policy. It is your
Individual Learning Plan responsibility to read, understand and
• Students can study and practice in a fair follow this policy and all other College
and safe environment • Timetabling your lessons and practicals
regulations that apply to you.
7
Course representation and “the student Counselling
voice”
Sometimes it is essential to have someone
If you have any questions or concerns to talk to about a problem or issue. The
about your study or your course then you College employs professional counsellors or
should talk to your Course Manager or Head we can refer you to external counsellors for
of School. specialist help and support.
For other suggestions or issues about Our counsellors can help explore any
the College or the campus, we have the problems you might be having and
“Course Reps” programme. Every course aim to help you find your own solutions.
or classroom group elects a Course Appointments can be made by emailing
Representative (the Course Rep) who will the Safeguarding team on
be responsible for attending meetings and safeguarding@capel.ac.uk or calling
expressing students’ opinions at Course 0303 003 1234 and asking for extension 1274
Representatives Meetings. These are held to arrange support.
at least once every term and chaired by the
Guidance and careers information
Vice Principal or the Campus Manager.
The College aims to make available
the most current and personalised help
} Capel Manor College supports the
development of students helping
them take personal responsibility.
with your next steps. You should expect
informed, impartial, supportive and timely
~
guidance or careers advice about:
• Your existing knowledge, skills and
Learning support experience and how you might develop
Whichever programme you are studying • What the College offers and how to make
you may need additional support with the most of what is on offer
your studies to help you achieve your
full potential. Additional learning support • Additional courses and qualifications that
The Student (either in small groups or one to one) can
help with study skills, exam preparation,
note-taking and revision techniques or
would complement your current course
• Further study including higher education
and how to apply
Charter: our time/stress management. Our teams can
also support you with specific learning
difficulties or disabilities.
• How to find and apply for jobs and
careers in your chosen industry
commitment We want you to feel supported throughout
your time at College and our Student
• How to develop your personal and
employability skills
to you
Support team can help you if you wish
Your Tutor or Course Manager will be a
to discuss any additional help or welfare
source of support throughout the course
issues in a confidential environment.
8
as they know your chosen industry well. Helping us get it right
The Student Charter: our commitment to you
The College also has a dedicated Careers
We aim to ensure that your experience
team that will help you with job hunting
whilst studying at Capel Manor College is
and progression to university and the Work
as good as it can be and that you receive
Experience Officer can support you when
the best possible education, training and
looking for work or a work placement.
support. If for any reason you are not
Details on how to access this service are
satisfied with the service you receive then
on Moodle or available via your Course
we have a Student Complaints Policy that
Manager.
has been designed to help you resolve
Applications your concern as quickly and as effectively
as possible. It is your responsibility to read,
We aim to handle your application fairly
understand and follow this policy and all
and efficiently in accordance with our
other College regulations that apply to you.
admissions arrangements and targets
for processing applications. We provide Your data
opportunities for you to look around our
The College abides by its legal obligations
College, its facilities, meet the staff and
in respect of data as defined in our General
discuss your requirements before
Data Protection Regulation (GDPR) Policy
you decide on a course of study.
and Communications and Freedom of
Financial charges and help Information Strategy. The College keeps
data to allow it to monitor performance,
Whilst the College receives some
achievements and health and safety,
Government funding to support some of
amongst other things. You can expect that
our courses which covers part of the cost
every effort is made to ensure that only
of the teaching and resources it does not
necessary data is retained and that it is as
cover everything. The College operates
accurate and up-to-date as possible.
as a charity and makes up the rest of
the cost of education from other sources
including events and commercial activities.
Therefore, the College does levy charges for
some education and materials in certain
circumstances but it does so transparently
and only to cover reasonable costs.
} The College operates as a charity
and makes up the cost of education
from other sources including events
~
and commercial activities.
9
Your commitment The College maintains a Code of
Conduct that outlines acceptable
It is expected that all students maintain
high standards of conduct and behave
politely, respectfully and professionally to
to the College behaviour in college, your
responsibilities as a student and our
expectations of you.
other students, visitors, clients, our staff
and employers. These are the standards
expected by industry so maintaining these
By enrolling as a student at Capel Manor standards is beneficial to everyone and
College, you are agreeing to follow by for you when seeking employment or
our standards and expectations as set progressing to higher education.
out in the Student Code of Conduct
and Disciplinary Policy and it is your
responsibility to read, understand and
follow this policy and all other college
} We aim to provide a high quality,
inspiring and attractive setting in
which to study, work or visit and we
regulations that apply to you. expect everyone at college to help us
~
maintain this environment.
Code of conduct
This Code of Conduct is particularly
important because our College grounds are Our College community and settings
either open to the public or are adjoining are based on a ‘Professional Learning
parks and public spaces. Without the Environment’, we encourage mature,
goodwill of the public and income we friendly and shared standards of behaviour
receive from other sources, the cost of from everyone and require:
education would be higher or we would not • Respect for each other, our personal
be able to run some courses. rights, freedoms and opinions
The Principal and Vice Principal maintain • The safety of others
the right to interpret standards and
regulations for the College in order to • The welfare of animals
preserve the integrity of students, staff, the
• Compliance with the Law
public and the general reputation of the
College. In cases of gross misconduct or • Compliance with College rules and
illegal activity (on or off College campuses), regulations
any member of the management team
may suspend a student from the College in • Everyone to wear appropriate clothing
line with the student disciplinary procedures and safety gear
whilst the matter is investigated. The Further, we also expect all of our students to:
College may involve the police if
appropriate. • Attend their courses punctually and
regularly
10• Let us know when they are going to be consider others and clear up after yourself Possessing or supplying drugs and/or
Your commitment to the College
absent when leaving a classroom, workshop or alcohol to minors is a criminal offence,
refreshment area. because of this, we treat any issues relating
• Do work which is set and hand it in on
to drugs or alcohol very seriously and we
time Where an illegal activity has taken place the
will involve the police as needed and apply
College may involve the police and support
• Attend examinations and assessments our disciplinary procedures which will
them in any subsequent action.
punctually result in your suspension or expulsion from
Drugs and alcohol college.
Students should be aware that failure
to meet these standards will result in Studying at Capel Manor College requires Bullying and harassment
disciplinary action being taken against your full concentration and you need to
We believe that all students and staff have
them as set out in the Student Code of be especially alert during your practical
the right to study, work and spend their free
Conduct and Disciplinary Policy. This activities.
time at college in an atmosphere free from
includes instances when behaviour outside
Drinking alcohol or taking drugs (including verbal, physical, psychological bullying
College premises may, in the opinion of the
psychoactive highs, solvents and gases or other harassment including online or
Vice Principal, be hurtful to others or reflect
for example) before or during your time at cyberbullying. The College is committed to
badly upon the reputation of the College.
college is totally unacceptable. providing fair and meaningful education
Special leave for everyone within a mature and caring
We have a zero tolerance approach to environment which includes providing a
We expect students to attend all timetabled drugs and illegal substances of any kind safe, secure and friendly atmosphere and
activities. Leave may be granted only in and will act decisively if students are found does not tolerate abusive, rude, threatening
exceptional circumstances which does not using or supplying them. Please help us or any inappropriate behaviour from
include holidays. Should you wish to be to make Capel Manor College drugs and students, staff, volunteers or visitors to the
absent from any timetabled activity, written alcohol free by not bringing them into site.
applications must be made at least two College and reporting any abuses.
weeks in advance of the absence to your By enrolling as a student at Capel Manor
Head of School. College, you are agreeing to follow our
General behaviour
} Where an illegal activity has taken
place the College may involve the
standards and expectations as set out
in the Student Bullying and Harassment
~
police. Policy and it is your responsibility to read,
Disruptive, dangerous or anti-social
behaviour is unacceptable and expected understand and follow this policy and all
standards are described in the Student other College regulations that apply to you.
We use drugs and alcohol testing kits if
Code of Conduct and Disciplinary Policy. If you feel you are being bullied or any
there is a suspicion that you are under the
This includes any physical violence, other student is being treated unfairly you
influence. We invite trained sniffer dogs
threatening behaviour or personal abuse, must inform someone. Please contact your
onto our premises at different times of the
causing a nuisance, theft of College Course Manager, the Student Support team
year to check on illegal substance use and
property, theft from other students, staff or or any other member of staff you feel able
possession. You may be asked to undergo
visitors or driving too fast or dangerously to talk with and ask for their help.
a search and be asked to give up any drugs
on the College roads (speed limit 10
or alcohol found.
mph for everyone). We also ask you to
11Vandalism Care for our environment
Any incidents of vandalism or damage to We aim to provide a high quality, inspiring
college property or venues used for visits and attractive setting in which to study,
and outside activities are unacceptable work or visit and we expect everyone
and will lead to disciplinary action under the at college to help us maintain this
Student Code of Conduct and Disciplinary environment. This includes the grounds as
Policy. This includes buildings, furniture, well as the buildings and public spaces at
fittings or equipment, vehicles parked on all campuses.
the College premises or personal property,
We ask everyone to use the bins provided
including the act of defacing college
or to pick up litter if necessary and to take
property with graffiti.
part willingly in litter picking activities when
Swearing and foul language organised. Deliberate or wilful dropping of
litter is not acceptable and will be dealt with
Students are expected to use polite
through the disciplinary procedures.
language at all times whilst at College or
when associated with the College. This We are a land-based college and working
includes all campus grounds, on visits or outside does mean that mud is an issue.
outside activities, study tours and work To maintain a clean environment in
experience. This is particularly important buildings and classrooms for all, you are
at Capel Manor College as we often share asked to take particular care to ensure
our environment with the public, employers, that you have clean footwear whilst using
guests and VIPs. indoor areas, and muddy shoes or boots
in carpeted areas are not allowed. Food
Swearing, blasphemous, sexist, racist,
and drink should only be consumed in
homophobic or any other abusive
the refreshment areas, not in laboratories,
language is not acceptable and will lead to
IT areas, libraries, workshop areas or
disciplinary action under the Student Code
classrooms.
of Conduct and Disciplinary Policy.
Permission to photograph
Mobile phones and electronic devices
College photographers and others
All personal devices that might be a
authorised by the College may take
distraction to your or others’ learning must
pictures or videos at various college
be switched off during lesson times and
occasions and events. These may be used
whilst in the libraries unless otherwise
to promote the College, its courses and
agreed with or directed by your Tutor.
events via digital and traditional media.
Your commitment At any other time please use your mobile
phones/electronic devices considerately
Please sign the induction form on ProPortal
to give us permission to use your image.
to the College
and use headphones at a reasonable
If you would prefer us not to use your
volume when listening to music.
12Why is good attendance is so important?
image, please inform your Course Manager
Your commitment to the College
or Tutor, opt out on ProPortal and tell the
photographer that you do not wish to be
photographed.
IT acceptable use policy
When using the College’s computing
facilities you must adhere to the IT
Acceptable Use Policy. This policy can be 100% +
found on Moodle and any misuse of these
facilities could lead to disciplinary action. Excellent
Your attendance
Your attendance has a big impact on your 95-99%
success at college.
• Absence means you fall behind and Good
can affect your enjoyment of learning,
progression and career prospects.
• Even short breaks from college can
reduce your chances of achieving at 90-94%
college by as much as a quarter.
• Students with good attendance often Beginning to cause concern
improve their academic success. This
opens up more work opportunities and
higher earnings potential.
85-89%
Worrying and less chance of success
80% Persistence absence
Serious attendance concerns
13Yours and others’ safety
Health and safety
Health and safety is everyone’s responsibility and
you must look out for yourself and others whilst at
college or involved in college activities. Students
are expected to comply with all college health
and safety procedures and regulations and must
familiarise themselves with the Health and Safety
Policy.
You must never interfere with anything provided for
your or others’ health and safety such as firefighting
equipment, safety signs or emergency exits and if
you do it will lead to disciplinary action under the
Student Code of Conduct and Disciplinary Policy.
Appropriate safety clothing (known as personal
protective equipment or PPE) such as work boots,
gloves, overalls, safety glasses and hard hats must
be worn at all times during practical instruction or
duty periods as directed by your Tutor or Supervisor.
Loosely hanging jewellery, including pendant
earrings, must be removed or covered
appropriately before all practical sessions. False
nails are not permitted; nails in general are to be
kept to an appropriate length.
Please report anyone you see not wearing a
lanyard or visitor sticker to a member of staff. This
is to ensure that we can fulfil our safeguarding
obligations and ensure everyone on site is safe.
Student identification (ID) cards
You will be issued with your own personal student
ID card when you enrol on your course; you must
make sure that it is visibly worn at all times in
college. This is to ensure that we can fulfil our
safeguarding obligations and take best care of you
and everyone else in college.
14The ID card has your student ID number At the end of your course, the security Students are reminded tools of the trade
Yours and others’ safety
which is a unique number that identifies system will automatically remove your (that may include knives and sharp
you, gives you security access and allows permissions to access the College and implements) must be handled with care
you to use our systems. facilities. If for any reason you need this to and never as toys or weapons. Students
be extended you must contact your Course needing to carry tools on public transport
The student ID cards are (or will be) also
Manager at least two weeks before the end should ask their Course Manager for a letter
used for:
of your course. If you enrol onto another confirming their need for training purposes.
• Accessing College buildings, classrooms, course then your permissions will be
CCTV cameras
libraries, learning resource centres, car automatically extended.
parks and computers The College does use CCTV cameras
Accidents
around the College to protect people and
• Borrowing books and learning materials
If you have an accident you must report property and recordings may be used to
from the libraries
it to your Tutor or Course Manager or, monitor behaviour and videos used as
• Obtaining occasional discounts in depending on the nature of the accident, evidence in the case of an internal or police
campus shops contact your nearest First Aider and ensure investigation.
all injuries are recorded in the accident
• Using photocopiers and printing facilities Personal property and equipment
book. In more serious cases and some
• Gaining entry (for the card-holder and specific accidents, diseases and dangerous The College does not accept any
one guest) to the Gardens at Enfield occurrences, including physical violence, responsibility whatsoever for the safe
the College has a legal obligation to report keeping of personal property including cars,
• Paying for food in the restaurants them to the Health and Safety Executive bicycles and motorcycles. Only bring to
(although this is currently not available at (HSE). college what is required for that day and
all campuses) make sure you protect your own property at
First aiders
If you attend college without your ID then all times. If you see property that has been
you must report to reception to sign in The names of First Aiders are displayed on lost then please report it to reception.
and get a temporary ID. You cannot bring signs throughout the campuses and they
other people (who are not enrolled at the will have access to a first aid box normally
College) in to college including children. located at the campus reception.
Other people, be that family members or Offensive weapons
friends, may not attend classes or enter
college grounds without a specific written Firearms, ammunition and knives are not
invitation and getting checked at the permitted at any College campus or on any
campus reception. college activity at any time. If such items
are found, the College will notify the police
If you lose your ID card you must inform as a matter of course. The College reserves
reception straightaway. Replacement of lost the right to search individuals or groups if
cards will be issued to students at a charge they have cause to believe that offensive
of £5.00. weapons or illegal substances are being
brought onto college grounds.
15Being a student at Capel Manor considered to be offensive, of a sexual
College is different to any other content or containing profane or vulgar
language, racial or ethnic slurs or similarly
school or college. Whilst you are
insulting materials. No hardware or software
enrolled at the College you have (including computer games) should be
unique privileges and opportunities. installed onto the College network or
Your time at college can be about much computers unless specifically authorised by
more than just study and there are many the Vice Principal.
other activities to get involved with for Logging on
fun or for your personal development
including opportunities for volunteering and When you enrol as a student, you will have
mentoring. You may find that the more you access to the College computer systems
put into your time at Capel Manor College, and networks.
the more you benefit in the long term and To log on to our systems from external
your contribution to the College is important devices you will use your username which
to us. will also be your email address.
Information and communication You will be given an initial password by your
technology (ICT) Course Manager but you will be prompted
The College provides access to the to change it to your own password when
computers, our own networks including you first log on.
Wi-Fi and internet access to support your Email
studies and actively encourages you to
make good use of these facilities. When you enrol as a student, you will have
your own student email address.
By enrolling as a student at Capel Manor
College you are agreeing to follow by our This is in the format:
standards and expectations for the use student-id-number@student.capel.ac.uk
of computer systems (including network
and hardware) as set out in the College So, if your student ID number is 12345678
Acceptable Network Use Policy and it is your email address will be:
your responsibility to read, understand
12345678@student.capel.ac.uk
and follow this policy and all other college
regulations that apply to you. You will need to monitor your student email
regularly and you have the option to create
You must conduct yourself professionally
Your contribution
an automatic forwarding to your personal
and with due regard to others when using
email (see guide on Moodle: Student info
college systems including Moodle, email
> Moodle & IT help > MS Office & Office 365
and the internet and you must not access,
and benefits use or distribute materials that might be
help > Forwarding emails).
16Saving data Wi-Fi We have a comprehensive collection of
Your contribution and benefits
books, magazines and reference materials
When you log on to our systems you will be The Wi-Fi network connection at all college
to support our courses. We offer study
given access to a storage area to save your campuses is CM-Guest and the password
space with access to computers, Wi-Fi and
college work and assignments. is capelguest.
careers information.
This includes up to 1 Terabyte (1TB) on the Moodle
The Library Catalogue is available in College
Cloud (OneDrive), a separate storage area
Moodle is the College’s virtual learning and 24/7 via Moodle. You can borrow and
called your ‘H: drive’ on our network and up
environment. You can access Moodle on return books at any of the campus libraries.
to 50 Gigabytes (50GB) storage for your
any device with access to the internet, by You can borrow up to six books at a time, for
email mailbox.
going to moodle.capel.ac.uk in a browser two weeks.
Your mailbox and storage facility will be or by searching “Moodle at Capel”. Moodle
Books can be renewed by phone, in person,
disabled and data in the mailbox will be provides access to your course materials,
online via the Library Catalogue on Moodle
automatically deleted when your course/s portfolio, assignments and other resources
or by email: enfield.library@capel.ac.uk.
finish. to support you in your learning. You can
also find key information and the latest Photocopying, printing and scanning
It is essential that you regularly save a
college news on Moodle, which is why you facilities are available in all campus
backup of your own work, especially before
should regularly log on. If you have any libraries. All printing and copying is
the end of your course, should you wish to
queries about Moodle, please contact your chargeable, but you receive £5.00 printing
save a copy.
Course Manager, our Digital Skills Specialist credit at the start of your course. Printing
Software or library staff. accounts can be topped up with cash at
the library desk.
When you enrol as a student, you will be Library and Learning Resource Centres
able to download up to five copies of Term time opening hours are shown below.
There is a library at each campus and the
Microsoft Office to your own devices. This Only the Enfield Campus library is open
central library is at Enfield. All students are
is to help you with your studies whilst you during holiday periods. Any changes to
registered with the library as part of the
are a student but this benefit will cease one library opening times are shown on Moodle.
enrolment process and your student ID card
week after your course finishes.
is also your library card.
Library opening times
Brooks Farm Crystal Palace Park Enfield Gunnersbury Park Mottingham Regent’s Park
• 8.30am to 5.30pm
• 8.45am to 4.30pm • 8.30am to 5pm • 8.30am to 5.30pm
Students at Brooks Monday and
Monday to Monday to Monday to
Farm can use any • 10am to 2pm Friday
Thursday Thursday Thursday
of our other libraries Monday to Friday • 8.30am to 6.00pm
• 8.45am to 4.15pm • 8.30am to 4.30pm • 8.30am to 5pm
or ask their Tutor • Closed during Tuesday to
Friday Friday Friday
for access to library holidays Thursday
books • Closed during • Open as usual • Closed during
• 10am to 4pm
holidays during holidays holidays
during holidays
17Team Capel curriculum vitae or portfolio when looking
for employment and may be evidence for
Team Capel is a volunteering opportunity
a volunteering or mentoring qualification to
for you to get involved with the College
enhance your profile.
beyond your studies, to extend your
interests, confidence and personal skills. We Volunteering for Team Capel
know that students that volunteer for Team
The work experience that you undertake as
Capel have a lot of fun and get experience
part of your practical duties makes a big
from helping the College in a variety of
contribution to the running of the gardens,
ways, gain confidence and develop new
farms and estates.
friendships. Some students may also
be able to work towards an additional Helping out at events, opening our gardens,
volunteering or mentoring qualification that zoos and farms to the public, meeting
will assist when job-seeking. and greeting potential students and their
families at our open days and advice
As the College is only partly funded by
evenings is a big support and can give you
the Government, we operate as a charity
a lot of experience and fun working with the
and we need to raise in excess of £3
public, potential students or the animals.
million every year to maintain the facilities
including the range of animals, the quality There are opportunities to volunteer at
of gardens, farms and estates to the all of our campuses including Forty Hall
enhanced level that we think you need to Farm (see the campus section for more
get the most out of your course. Helping information).
with Team Capel will benefit not only you,
but also current and future students at If you are interested in volunteering as part
Capel Manor College (just as past Team of Team Capel then there is a Team Capel
Capel students have helped you). Handbook available on Moodle or from
the Student Support team which includes
Team Capel volunteers help to maintain an application form to become part of the
the facilities. If you join you will develop your team.
personal, learning and thinking skills by
assisting college staff, interacting with the Mentoring for Team Capel
public and supervising or mentoring other Joining a new college and studying at
students. There will be opportunities for you higher levels can be a daunting prospect
to use your initiative and develop problem- for some. However this can be made much
solving and innovation skills. easier if there is someone to talk to who has
Your contribution You will record your activities as part already settled into college and is enjoying
of Team Capel which will be verified by and achieving at their studies.
our Student Activities Coordinators. This Becoming a peer mentor to help new
and benefits record will be a very useful addition to your or younger students to adapt to college
18life, complete coursework and develop who have additional skills to help their Your Course Manager or the Work
Your contribution and benefits
independent skills can be a hugely business Experience Officer will help you arrange
rewarding and enjoyable experience. opportunities for work experience at Capel
• It has a positive benefit to your own
Peer mentors are volunteers and they will Manor College and you can do this during
personal confidence and ‘soft skills’
work closely with our Student Support and the half terms, end of terms and summer
including team-working, supervision and
Learning Support teams who will be able to break as well as the days you are not
contact with customers
offer guidance, training and advice about studying.
how to become a peer mentor and to • It can be hugely rewarding on a personal
The more you do, the better you will
match you with a mentee. level to feel that you have contributed to
become and we know that most employers
the success of an event, the team or the
If you are interested in becoming a peer appreciate this above all other skills.
College
mentor, further information and the
You can also extend the range and depth of
application form is available in the Team Work experience
your work experience by getting involved in
Capel Handbook on Moodle or from
Work experience is an essential part of the many volunteering activities that are on
the Student Support Team. You may be
preparing to work in industry whether you offer through Team Capel.
required to undergo a Disclosure and
Barring Service (DBS) check before taking are a school leaver or changing career.
What is expected of you and what you
on a mentee. It allows you to extend the skills and
can expect from work experience is set
knowledge you have gained in college,
out in the Work Placement Assessment
Benefits of being in Team Capel: develop your personal skills and proficiency
and Protocols and by enrolling as a
in a job and improve your personal
• A student who has demonstrated an student at Capel Manor College you are
employability and experience.
outstanding contribution to Team Capel agreeing to follow by our standards and
during the year will receive a Special The College insists that work experience is expectations as set out in this policy and
Team Capel Award and a £50 voucher at part of most courses and will help you find it is your responsibility to read, understand
the College Awards Ceremony at the end work placements although it is important and follow this policy and all other college
of the academic year that you take the lead in securing your own regulations that apply to you.
opportunities wherever possible.
• Students that achieve at least 50 hours Industry placements
of verified volunteering support as part There are also important opportunities for
Industry placements form part of all Level 3
of Team Capel will receive an exclusive gaining work experience at the college
vocational full-time courses at Capel Manor
Team Capel sweatshirt or hoody grounds by working in the gardens, with
College. Each Industry placement is at least
embroidered with ‘Team Capel Student the animal collections or in some of our
315 hours long, providing students with
Ambassador’ commercial activities. This will help you
invaluable industry experience as part of
extend the range of skills you have by
• It can open up a whole range of new their studies. Students are invited to make
working alongside our professional staff
opportunities and a new network of contact with employers, relevant to their
and you will get the chance to practice
friends and experiences studies, who could host their placement.
and improve the skills you have learnt on
For further information about this please
• It can enhance your employability as your course. This will really improve your
contact your Course Manager or Tutor.
employers look for people that can employability and will help you get that
demonstrate initiative, commitment and right external placement or job.
19The Students’ Union The College is committed to ensuring
that whenever staff assess and/or mark
We do not have an NUS branch within the
students’ work or controlled assessments,
College but individual membership of the
this is done fairly, consistently and in
union is available via the NUS national
accordance with the awarding body’s
office. Contact the Student Support team
specification and subject-specific
for more details.
documents. Equally, the College aims to
As an enrolled student you should also be resist or remove malpractice and where
eligible for NUS Extra which is a student malpractice occurs it aims to deal with it
discount card and app for your iPhone and in an open and fair way. By enrolling as
Android phone. Details are available from a student at Capel Manor College you
www.totum.com. are agreeing to follow by our standards
and expectations as set out in the FE
Money and finance Assessment Appeals and Malpractice
All students (including part-time students) Policy and it is your responsibility to read,
may be eligible for hardship financial understand and follow this policy and all
awards and adults can apply to receive other college regulations that apply to you.
support with travel, childcare and course Examinations advice:
costs in certain circumstances. Young
people who have received free school • You will be told by your Course Manager
meals may also be eligible for the Capel or Tutor when examinations are
Meal Voucher Scheme. If finance is an issue scheduled in advance so you have time
for you then you should contact the Student to get ready
Support team or the Admissions team for
• On the day of the examination, you are
initial advice on financial matters.
responsible for being on time. If you
Examinations and assessments cannot attend for any reason you must
inform your Course Manager or the
For courses subsidised by Government Examinations team. This is important as
through national funding agencies and the College is charged for examinations
as a condition of enrolment on many and if you do not attend, we may pass on
courses students are required to enter that charge to you
for examinations as and when they are
required during their course. By enrolling as • Before the examination begins, it is
a student at Capel Manor College you are important that you listen to instructions
agreeing to follow by our standards and and follow the examination protocol for
Your contribution expectations as set out in the Controlled
Assessments and Examinations Policy and
it is your responsibility to read, understand
example:
• You must turn off your mobile
phone(s) before entering the
and benefits and follow this policy and all other College
regulations that apply to you.
examination room and put them in
your bags/coats
20• You will be asked to place bags/
Your contribution and benefits
coats in an allocated space in the
examination room
• You will be asked to be quiet once you
are in the examination room
• You will be told when you can leave
the examination room
English and maths
Having good skills in literacy and numeracy
is essential to most employers.
It can also make your study easier
and more enjoyable. Reading, writing
and communicating to a good level
and demonstrating good number and
problem-solving skills can be one of the
most important factors in getting work or
improving your job or going on to study in
higher education.
Ensuring that everyone has the right level
of English and Maths is a priority for the
Government which is why English and
Maths is included as a compulsory part of
Study Programmes.
This means that if you do not have a
GCSE at grade 4 or above in both English
and Maths you will need to continue to
study English and Maths or the equivalent
functional skills, iGCSE or Free Standing
Mathematics (FSM) to achieve at least a
GCSE grade 4 or equivalent.
The College is committed to helping you
improve your grades in English and Maths Did you know that low levels of literacy Did you know that lower numeracy is
and your Tutors and our Skills Development cost the UK an estimated £81 billion a often connected to poor wellbeing and
team will support you in lessons or in year in lost earnings and increased lower salaries?
additional sessions. welfare spending, impacting on the
success of the economy as a whole?
21Campus Brooks Farm By rail: Leyton Midland station, the British
Rail Overground is located nearby.
information Crystal Palace Park
Brooks Farm offers courses in animal
management and horticulture. The Farm
has been a feature of community life in
The campus has two bases in the Park,
Leyton for more than 20 years and it’s open
one within the Farm and the other, a few
to the public.
minutes’ walk away, in the Jubilee Stand.
Car parking
Car parking
We encourage you to walk or cycle but
Car parking is available within the Park.
there is limited off-road parking in nearby
residential streets. There is one disabled Refreshments
parking space available on the site. Should
you wish to cycle we provide a bike rack but Hot and cold drinks and food can be
you will need to bring your own lock. purchased from the Park and the cafe in
Crystal Palace station, a student discount
Refreshments is available from the cafe in the National
Sports Centre. Snack vending machines are
There is a cafe serving a variety of drinks
also available.
and refreshments.
Volunteering
Volunteering
There are opportunities to volunteer in the
Volunteering is a great way to become
Park and work with the animal collection
involved in farm life, learn new skills and
in the zoo or at the Farm especially at
meet new people.
weekends and during the holidays.
How to get there
How to get there
The Farm enjoys good public transport links.
By rail: Crystal Palace station from Victoria,
By bus: 69, 97 and W16 buses stop nearby. London Bridge and Dalston Junction and
the Overground.
22By bus: 157, 358, 227, 410, 249 and 432 buses from vending machines in the restaurant. book again. If too many students require
Campus information
stop nearby. transport then the College will prioritise
Please note that the restaurant and the
certain groups.
Enfield area around the restaurant is non smoking.
Manor Flowers and the Hessayon Shop
Volunteering
The two shops at the Enfield Campus
There are opportunities to volunteer in the
reception are normally open to students
Gardens, Manor Flowers floristry shop, our
from 9am to 5pm weekdays and 10am
commercial arboriculture business and
to 5pm at weekends. The main Hessayon
work with the animal collection in the zoo
shop sells stationery for your studies as well
especially at weekends and during the
as gifts, books and plants. Manor Flowers
holidays.
sells items for floristry, flower arranging
How to get there and balloon artistry and events or special
occasions and is often staffed by floristry
Students living in Hertfordshire may use the students doing work experience.
Uno bus service operated by the University
Enfield is our largest campus with 34 acres Gardens
of Hertfordshire.
of gardens and animal collections.
By rail: Turkey Street station (from Liverpool On presentation of a current student ID
Car parking card, students from all campuses will
Street station), the College is approximately
Car parking is available in front of the 20 minutes’ walk from Turkey Street. be admitted free with one guest to the
reception at the College’s entrance. Gardens during normal opening hours.
By bus: 217 and 317 buses stop nearby.
Overflow parking space is made available Student activities
and clearly signposted in the East Field. Minibus service: A free minibus service for
Student or public parking is not permitted Enfield Campus students operates daily The Student Common Room located near
elsewhere on site. from Tottenham Hale station, High Barnet the Old Manor House Garden has indoor
tube station and Broxbourne station during activities such as pool and video games
Refreshments and there is also a Quiet Room.
term time only, pick-up from stations is
Hot and cold drinks and food can be at 8.15am. The minibuses leave college to
Student Activities Coordinators organise
purchased from the Terrace Restaurant. return to the stations at 4.15pm.
regular lunchtime activities (often on the
Students receive a substantial discount ‘Show Ground’ near to the Student Common
Please note: Places on the minibuses are
on most food and drinks in the Terrace Room) and fundraising activities linked
limited. You must first register for the service
Restaurant. to national campaigns which are open to
by completing a form which is available
Opening times during term time are: from the Admissions team or the Senior all students. You should regularly check
Driver. You will need to book your seat each Moodle or notices in the reception corridor
Monday to Friday 8.15am to 4pm week on Moodle for the following week. for details.
Saturday and Sunday 10am to 5pm The Moodle online booking system is very There is also a cross-campus Careers Fair
(Closed November to February) easy to use from a computer or a smart in the spring term, where national and local
mobile phone. If you book a seat and then employers come to the College to meet
Light refreshments may also be obtained do not use it, you may not be permitted to students and discuss industry.
23Forty Hall Farm out more or to sign up visit www.enfieldveg.
co.uk or email: fortyhallfarm@capel.ac.uk.
Volunteering
Volunteering at the market garden is the
perfect way to learn more about vegetable
growing especially if you are considering a
career in production horticulture, want to
gain experience of working on a farm or to
just have fun with other volunteers.
Gunnersbury Park
Forty Hall is a mixed farm with pasture,
woodlands, vineyards, market garden areas
and a variety of animals including many
rare breeds.
Only two minutes’ drive from the Enfield
Campus, the Farm provides educational
opportunities for Capel Manor College
students. The Farm is home to London’s
only vineyard, the Forty Hall Vineyard, a new
orchard, an organic market garden and a
Farm Shop. You can buy produce from the
Farm and other locally crafted goods, foods Our campus, within the historic Walled
and art in the Farm Shop. Garden at Gunnersbury Park, is welcoming
and well resourced.
There is an organic market garden with
over five acres devoted to the production Car parking
of salad, vegetables, herbs and soft fruit. Car parking is available in the public car
The market garden supplies produce for a park outside the campus and can be
number of local shops and cafes as well accessed via the Park entrance in Popes
as the Enfield Veg Co., our organic veg bag Lane.
scheme. Members of the scheme receive
a weekly delivery of organic vegetables, Refreshments
much of them grown at Forty Hall Farm.
Campus Each bag contains a variety of fresh,
seasonal vegetables with three different-
Hot and cold drinks and a range of snacks
are available from the lobby vending
machines and the cafe in the Park.
sized bags to choose from, the scheme
information delivers to Enfield centres weekly. To find
24Volunteering Volunteering Car parking
Campus information
There are opportunities to volunteer in There are opportunities to volunteer in There is no public car parking for students
the gardens and work with the animal the gardens and work with the animal at Regent’s Park, the campus may be
collection especially at weekends and collection especially at weekends and accessed on foot, at the entrance on
during the holidays. during the holidays. Chester Road.
How to get there How to get there Refreshments
By tube: Acton Town station (Piccadilly and By bus: There are a number of bus stops Hot and cold drinks and food can be
District Line) is 10 minutes’ walk from the within five minutes’ walk of the campus. The purchased from Regent’s University London
campus. closest stops are Jevington Way, Alnwick and other cafes in the Park. A hot drinks and
Road and Mottingham Way. snack vending machine is available in the
By bus: E3 bus stops nearby.
kitchen.
By rail: Mottingham station is a 23 minute
Mottingham walk from the campus, with regular services How to get there
to London Charing Cross, London Bridge,
By tube: Regent’s Park (Bakerloo Line),
Cannon Street and Dartford.
Great Portland Street (Hammersmith &
By car: Mottingham Campus is located on City, Circle and Metropolitan lines), Baker
Mottingham Lane, just two minutes’ drive Street (Hammersmith & City, Circle, Jubilee,
from the A20 Sidcup Road/South Circular Metropolitan and Bakerloo lines), St John’s
Road roundabout. Wood (Jubilee Line) and Camden Town
(Northern Line).
Regent’s Park
By bus: 2, 13, 18, 27, 30, 74, 82, 113, 139, 189, 274,
453 and C2 buses stop around the Park.
Volunteering
The campus has a range of buildings,
There are opportunities to volunteer in the
lovely garden areas and grounds, including
gardens especially during the holidays and
a Site of Interest for Nature Conservation
summer break.
comprising of woodland and the River
Quaggy.
Parking at campuses
Car parking
The College does not take responsibility
Car parking is available on site. for vehicles or contents of vehicles
parked on its premises or on
Refreshments This central London campus has been
neighbouring parking places. Bicycle
established for over 10 years and provides
Hot and cold food and drinks can be racks are available for use in some
high quality facilities to support training in
purchased from the Student Common campuses. Please contact your Campus
horticulture, garden design, arboriculture,
Room Monday to Friday between 11am and Manager for further information.
countryside, wildlife and conservation.
2pm.
25You can also read
