OPERATIONAL MANAGEMENT - Training portfolio 2019

 
OPERATIONAL MANAGEMENT - Training portfolio 2019
OPERATIONAL
MANAGEMENT

Training portfolio
2019

                     1
OPERATIONAL MANAGEMENT - Training portfolio 2019
We offer highly customised
AIRBUS S.A.S. A.Doumenjou Master Films

                                                                               learning solutions in order
                                                                               to develop the knowledge,
                                                                               skills and behaviours of
                                                                               professionals in the aviation
                                                                               and aerospace industry.
                                                                               AirBusiness Academy is an
                                                                               Airbus company.

                                             Operational
                                             Management

                                                       Assisting in the development of suppliers
                                                       in order to
                                                       • enhance skills
                                                       • support the supply chain
                                                       • improve performance
                                                       • improve customer satisfaction
                                                       • boost implementation
                                                       • change mind-set and behaviour
                                         2
OPERATIONAL MANAGEMENT - Training portfolio 2019
Product offer

    > PROCUREMENT & SUPPLY CHAIN MANAGEMENT
    •   3S Sourcing to Succeed & Sustain
    •   IPCA+ Self Assessment
    •   Be An Airbus Supplier (Executive)
    •   Be An Airbus Supplier (Module 1)
    •   Be An Airbus Supplier (Module 2)

    > REGULATIONS & QUALITY
    •   Switch on APQP
    •   Implementing & Boosting APQP
    •   APQP Champions

    > LEAN
    •   Mind Over Matter: Lean in Aerospace
    •   Full Speed Ahead: Boosting Lean in Aerospace

    > PROJECT MANAGEMENT
    •   PM Foundations
    •   People Make the Difference (PMD)
    •   PM Complete
    •   PM Advanced
    •   Cayenne Simulation™
    •   Agile Into Practice
    •   Leading a Transverse Project team                               AirBusiness Academy is a
    •   Develop Anticipation in Projects                                PMI Registered Education
                                                                        Provider (R.E.P)
    •   Mastering Internationl Negotiations
                                                                        The PMI Registered
                                                                        Education Provider logo
                                                                        are registered marks of
                                                                        the Project Management
                                                                        Institute Inc.

                                       Arrange an in-house session or
                                       join an open course

                                              www.airbusiness-academy.com/courses

                                                                                                   3
OPERATIONAL MANAGEMENT - Training portfolio 2019
Operational
                                                                      Management

                                                                            3S Sourcing to
                                                                            Succeed & Sustain

Who should attend?
•       Anyone in a procurement function or those working
        in close proximity with suppliers

What are the learning objectives?
•       Understand the cost of non-performance of suppliers
        and the cost of recovering low quality levels
•       Be aware of the impact that low supplier
        performance may have on your end customer
•       Understand the importance of installing and
        developing a healthy working relationship with your
        suppliers

Course content
•       Implementing and executing your Procurement               > METHOD & FORMAT
        strategy & the importance of supplier segmentation         Classroom/In-House
•       Commodity Strategy: As-is, To-be (Segmentation, 5          Learning by doing
        forces, Kraljic matrix, SWOT analysis, TCO - Total Cost
        of Ownership)
•       Recognising potential levers                              > L ANGUAGE
•       Managing your supplier and collaborating to develop        English
        solutions (JIP - Joint Improvement Plan)
•       Implementing Lean in Procurement
                                                                  > D URATION
•       Risk Management
                                                                   3 days

                                                                  > M AXIMUM PARTICIPANTS
                                                                   15 participants

                                                                  > P OSSIBLE TRAINING PATH
                                                                  Consulting

    4
OPERATIONAL MANAGEMENT - Training portfolio 2019
Operational
                                                                      Management

                                                                              IPCA+
                                                                              Self-Assessment

Who should attend?                                          «Self-education   is,   I   firmly believe, the only kind of
                                                                      education there is.» Isaac Asimov.
•     Multi-functional team (procurement, quality,
      supply chain, manufacturing, business                 This Industrial Process Capability Assessment Plus
      development), supported by top management
                                                            (IPCA+) training will allow you to analyse and
•     Members of multi-functional teams in charge of
      preparing or implementing a Call For Tender with          assess your company from the inside out.
      Airbus or other Tier 1 and 2 companies.
                                                            Are you fully in line with International standards
PRE-REQUISITE: Completion of the IPCA+ AWARENESS
                                                            and regulations? Do you know exactly what OEMs
eLearning a few weeks days/weeks prior the course                   expect from their supply chain?

What are the learning objectives?                             How do YOU measure up against your peers?
•     Understand the Industrial Process Capability
      Assessment Plus process and content
•     Gain in-depth knowledge of Airbus Supplier
      Requirements (ASR/GRAMS/GRESS)
•     Identify, analyse and anticipate any potential gaps
      within your company                                       > METHOD & FORMAT
                                                                Classroom, In-House
    Course content
                                                                > L ANGUAGE
•     Use Airbus tools (IPCA+/PCMA) and IAQG tools                 English
      (SSCA/PPDAC) to perform a self-assessment of the
      quality, supply chain and supplier management
      business processes                                        > D URATION
•     Build an action plan to close potential gaps in the          4 days
      future.
          Objectives, applicability and Policy                  > M AXIMUM PARTICIPANTS
          Assessor qualification process                           16 participants
          Team organisation and roles
          Documentation (poll, agenda, report, etc)
          Assessment process
          Review of come bricks
          Case studies

                                                                > P OSSIBLE TRAINING PATH
                                                                   Mind Over Matter: Lean in Aerospace

                                                                                                                      5
OPERATIONAL MANAGEMENT - Training portfolio 2019
Operational
                                                                            Management

                                                                                 Be An
                                                                                 Airbus Supplier
                                                                                 1-day Executive

Who should attend?
                                                                 Measure the impact on your organisation. Do you have
•       Executive or members of the Management team of           the tools needed to fulfill your commitments to Airbus
        current or future Airbus suppliers                       without pressurising the workload? What exactly does it
•       Executives, CEO, COO, Lean, Quality and Supply
                                                                       mean to be part of Aerospace Supply Chain?
        Chain directors, Senior Business Managers of new or
        existing Airbus suppliers
                                                                 This course will provide the necessary insight into Airbus
•       Management of suppliers who plan to answer or have
                                                                       requirements in a compact and intense session.
        recently won an Airbus Call For Tender and wish to
        align their company with Airbus requirements

What are the learning objectives?
•       Learn about and understand the Airbus Supplier
        requirements (ASR/GRAMS/GRESS) and business
        requirements applicable to all current or future
        Airbus suppliers
•       Learn about the long term initiatives put in place by
        Airbus in order to develop and support performance            > M ETHOD & FORMAT
        improvement                                                      Classroom/Workshop/In-house
•       Identify the key factors for successful implementation
        of requirements.
                                                                      > L ANGUAGE
                                                                         English/French/Spanish
Course content
•       A condensed overview of the Airbus Supplier                   > D URATION
        Requirements (ASR, formally known as GRAMS/                      1 day
        GRESS): Quality Assurance, Environment, Risk
        Management, Project Management, Industrialization,
        Qualification, Series production, Material
                                                                      > M AXIMUM PARTICIPANTS
        management, Sub-tier suppliers management,
                                                                         30 participants
        Deliveries and Customer support
•       Concrete activities per requirement in order to fully
        understand their importance and the importance of
        their implementation.

                                                                     > P OSSIBLE TRAINING PATH
                                                                        IPCA+

    6
OPERATIONAL MANAGEMENT - Training portfolio 2019
Operational
                                                                                Management

                                                                                     Be An
                                                                                     Airbus Supplier
                                                                                     Module 1

Who should attend?
•       Quality, Supply Chain, Business Development
                                                                   A    seminar providing detailed understanding of the
                                                                        Airbus Supplier    requirements which will allow
                                                                   suppliers to prepare for and live up to Airbus expectations.
        Manager

•       Current Tier 1 and sub-tier suppliers to Airbus dealing
        with flying and non-flying aircraft related parts linked
        to Airframe, Material, Cabin & Cargo, Propulsion and
        Equipment & Systems

•       Potential suppliers invited to respond to Airbus Call
        for Tenders or those already involved in the process

PRE-REQUISITE: Current or potential Airbus Supplier

What are the learning objectives?
•       Ensure that your company meets and exceeds
        customer, regulation and shareholder expectations

                                                                         > M ETHOD & FORMAT
Course content                                                              Classroom/In-House/Open course

    •   In-depth analysis of the rules, regulations, QMS
        expectations from the 9100                                       > L ANGUAGE
                                                                            English/French
    •   Airbus tools (IPCA+) as well as international
        standards (SSCA/PPDAC)
                                                                         > D URATION
    •   Assess each main requirement in the framework of a
                                                                            4 days
        Requirement Maturity Matrix
                                                                         > M AXIMUM PARTICIPANTS
                                                                            18 participants

                                                                         > P OSSIBLE TRAINING PATH
                                                                            Be An Airbus Supplier - Module 2

                                                                                                                                  7
OPERATIONAL MANAGEMENT - Training portfolio 2019
Operational
                                                                       Management

                                                                             Be An
                                                                             Airbus Supplier
                                                                             Module 2

Who should attend?
•       Supplier Development, Quality, Supply Chain

                                                                A
        Manager. Participants who have already attended         seminar providing an overview of the key processes,
        ‘Be An Airbus Supplier’ (Module 1) or suppliers who
                                                                methods and tools used by Airbus to assess, monitor,
        have significant knowledge and understanding of the
        Airbus Supplier requirements (ASR/GRAMS/GRESS)                  assist and secure supply chain.
•       Employees from Airbus Tier 1 and sub-Tier suppliers
        (existing, new) with operational responsibilities for
        core topics

PRE-REQUISITE: Participation in Module 1 or
understanding of Airbus Supplier requirements (ASR
/GRAMS/ GRESS). Completed e-learning modules
on IPCA+ Awareness (before the course) and where
relevant, ICSIS (after participation).

What are the learning objectives?
•       Gain autonomy in the use of Airbus tools in order to
        better prepare for assessment and to manage your
        supply chainmore efficiently
                                                                > METHOD & FORMAT
•       Understand the processes Airbus uses to secure              Classroom/In-House/Open course
        supply
•       Understand what activities Airbus promotes to secure
        supply in a sustainable way                             > L ANGUAGE
•       Understand how best to collaborate with Airbus
                                                                    English

    Course content                                              > D URATION
                                                                    4 days
•       Deep dive into Airbus tools (IPCA+, PMCA, LBIP+,
        ALMA) to understand Airbus assessment and business
        context
                                                                > M AXIMUM PARTICIPANTS
                                                                    14 participants
•       Airbus supplier approval/qualification and
        surveillance processes
•       Airbus supplier industrial capability and capacity
        assessment methods (IPCA+, CCP) and also project
        management aspects (PMCA)
•       How to monitor the supply chain, manage risks,
        control supply and develop suppliers

    8
OPERATIONAL MANAGEMENT - Training portfolio 2019
Operational
                                                                        Management

                                                                             Switch on
                                                                             APQP

Who should attend?
Especially designed for Management teams;
•  Engineering                                             S  witch on the      Power!      Experience   a hands-on
                                                              workshop where you will be introduced to the APQP
                                                           methodology and discover how your organisation can
•  Project Managers/Work Package Leaders
•  Programme Managers                                      best benefit from this reliable and proven quality enabler.

•  Quality Managers
•  Business Development Managers

What are the learning objectives?
•   Identify and understand key factors that can
    strengthen your Quality Mangement System
•   Discover and increase your knowledge of Quality
    tools
•   Learn how to use Quality methods to enhance
    customer satisfaction and achieve business success
•   Understand how to deploy APQP Methodology
•   Understand APQP approach and related processes               > METHOD & FORMAT
•   Have the ability to carry out assessments of Key                 Classroom/In-House
    Business Deliverables from the Airbus APQP model
                                                                 > L ANGUAGE
Course content?                                                      English

•   Presentation of the Quality Standards that drive the
    APQP approach (FMEA, MSA, Control Plan…) and the             > D URATION
    benefits they bring                                              6 hours

•   Hands-on exercise to provide timely practice,                > M AXIMUM PARTICIPANTS
    implement these quality tools, deepen participant’s              16 participants
    understanding and decision making ability

                                                                 > P OSSIBLE TRAINING PATH
                                                                     Implementing & Boosting APQP

                                                                                                                         9
OPERATIONAL MANAGEMENT - Training portfolio 2019
Operational
                                                                          Management

                                                                                 Implementing &
                                                                                 Boosting APQP

Who should attend?
                                                                                     P lay   to win !
•    Engineering Project Manager
•    Work Package Leader                                      If    you work in the    A viation , D efence       or   S pace
•    Programme and Quality Manager                            industry and want to maximize the efficienc y of
•    APQP Leader                                                                  business systems ...
•    CTQ Assessor
•    Quality Assurance Manager                                 If   you want to learn how to achie ve pr oduc t
                                                                        maturit y at   E ntry I nto S er vice ...
PRE-REQUISITE:
•  Basic knowledge of Quality tools or Core Tools (           If    you need to manage pr oduc t change and
   PPS/ Root Cause Analysis, D/PFMEA)                                      optimi se your resour ce s ...

                                                                                this course is for you !
What are the learning objectives?
•    Ensure that participants understand and are capable
     of deploying APQP Methodology
•    Understand APQP model and related processes
•    Carry out assessments of Key Business Deliverables              > METHOD & FORMAT
     from the Airbus APQP model
                                                                        Classroom/In-House/Open course

    Course content
                                                                     > L ANGUAGE
•    Lead an APQP project from start to finish and                      English
     experience the power and added value of this end-
     to-end process                                                  > D URATION
•    Perform a detailed risk analysis to help you select
     the product building block where you need to apply                 1 day
     APQP
•    Identify the right skills and select the Multi-                 > M AXIMUM PARTICIPANTS
     Functional Teams which help ensure the success of                  14 participants
     your APQP projects
•    Learn to determine the Key Business Deliverables
     that are critical to the quality of your APQP project
•    Learn how to build a robust Quality Plan Timing,
     essential pillar of a successful APQP approach
•    Acquire the skills of a reliable assessor and learn to
     monitor and report progress
                                                                     > P OSSIBLE TRAINING PATH
                                                                        On the job coaching

10

                                                                                         19 avenue Léonard de Vinci - 31700 Blagnac - France
                                                                                                                        +33 (0)5 62 12 11 00
                                                                                                                       info@airbusiness-academy.com
Operational
                                                                    Management

                                                                         APQP
                                                                         Champions

Who should attend?
                                                             APQP Leaders need a deep
APQP leaders from;
                                                             understanding of the complete
•  Supply Chain Quality
•  Production Quality
                                                             process in order to correcly
•  Manufacturing Engineering                                 implement each step. They should be
                                                             able to guide and coach their team
PRE-REQUISITE:                                               and hence greatly contribute to
•  APQP fundamentals or Video learning of APQP               APQP change management across the
   practitioner                                              company.
•  Notions of quality core tools                             This training covers the body of
                                                             knowledge and tools necessary for
What are the learning objectives?
                                                             leaders to be successful.
•    Provide a robust foundation for future APQP Leaders
     and help to develop their confidence and autonomy
•    Gain a deeper understanding of implementation
     steps and be able to transfer knowledge to your team
•    Align with the APQP international standard and             > METHOD & FORMAT
     benefit from Airbus lessons learnt                           Classroom/In-House
•    Assess gaps int he implementation plan and define
     tailored action plans
                                                                > L ANGUAGE
                                                                  English
    Course content
•    Participants will present, select and facilitate key       > D URATION
     APQP deliverables                                            3-day course upon nomination of APQP
•    APQP model and implementation steps overview
                                                                  leaders
•    How to manage a Kick Off session and element
     applicability matrix
                                                                > M AXIMUM PARTICIPANTS
•    How to facilitate and lead workshops such as;                14 participants
     Quality Plan Timing workshop, Decision Tree analysis,
     Element Applicability Selection
•    How to assess KBDs and report on progress
•    Finding the appropriate argumentation to explain
     and communicate about APQP

                                                                                                                       11

                                                                                19 avenue Léonard de Vinci - 31700 Blagnac - France
                                                                                                               +33 (0)5 62 12 11 00
                                                                                                              info@airbusiness-academy.com
Operational
                                                                          Management

                                                                               Mind Over
                                                                               Matter:
                                                                               Lean in Aerospace

Who should attend?
                                                            Tired    of constantly hearing about         Lean   tools,
•     Management team                                       methods and restrictions?          Imagine    lean as a
•     Line Managers                                                   mindset rather than an obligation!
•     Change Agents
                                                            It   is not enough to simply apply principles, lean must
PRE-REQUISITE: Value Chain & Customer Relationship
                                                            become a state-of-mind throughout every level of your
(internal-External);
Quality & Problem Solving;                                                          company.

What are the learning objectives?                           This training will show you the importance of the human
                                                            aspect of lean and how adopting a lean mindset can
•     Understand the required conditions of processes
                                                            increase efficiency and sustainably impact customer value
•     5Ms (Manpower, Machines, Methods, Mother Nature,                                  .
      Material) in safety, quality, costs & delivery

•     Change the mindset from single point of view
      (Quality & Delivery) to an understanding of the
      combination of all fundamentals of enablement
                                                                   > METHOD & FORMAT
•     Convince & conduct the change & run the                         Classroom/In-House
      transformation...

                                                                   > L ANGUAGE
                                                                      English
    Course content
                                                                   > D URATION
•     Pillar Foundations: Normal Conditions, Visual
      Management & Reactions                                          2 days

•     Systemic Approach: Increase the capacity &                   > M AXIMUM PARTICIPANTS
      capability, reduce the waste
                                                                      14 participants
•     Efficiency: Deliver the performance expected by the
      OEM

                                                                   > P OSSIBLE TRAINING PATH
                                                                      Full Speed Ahead: Boosting Lean in Ae-
                                                                      rospace

12
Operational
                                                                   Management

                                                                         Full Speed
                                                                         Ahead:
                                                                         Boosting Lean in
                                                                         Aerospace

Who should attend?                                                              Now what?
•   Multi-functional team & Improvers (Engineering,
    Quality, Manufacturing, Supply Chain...)             Your   team   understands     the   principles   and   the
                                                         methodology and have even changed their way of
PRE-REQUISITE: Lean Principles knowledge                 thinking...now they have to work together as a multi-
                                                           functional team to implement lean best practices...
What are the learning objectives?
                                                                          ...easier said than done?
•   Get the most out of previous experience in Lean
    methodology and mindset and ensure that all
    support functions work together toward solid Lean
    implementation

•   Support the deployment of Lean best practices

Course content
•   My Standard Agenda & routines
                                                             > METHOD & FORMAT
                                                                Classroom/In-House
•   My problems: accident, absenteeism, missing/                Learning by doing
    scrapped parts, outstanding work, lack of
    polycompetence, inefficient reporting…

•   Build my own operating system to address my issues       > L ANGUAGE
•   Gaming & Learning & In house Real case studies              English

•   Team working: make the link between the simulation
    & my real world…
                                                             > D URATION
                                                                4 days

                                                             > M AXIMUM PARTICIPANTS
                                                                14 participants

                                                                                                                 13
Operational
                                                                          Management

                                                                                Project
                                                                                Management
                                                                                Foundations

Who should attend?                                          Discover the Fundamentals of Project Management based
•    People involved in projects - Project Managers, WPL,   on PMI® : 5 Process & 10 Domains of skills - working on
     PMOs and any stakeholder who needs to understand         the Development of a Hydrogen Fuel Cell Sport Car
     basic PM processes

What are the learning objectives?
•    Reinforce a harmonised/common approach for PM
     within your company
•    Be able to apply the core PM processes and methods
•    Ensure that the PM culture and mind-set for project
     success is applied                                       AirBusiness Academy is a PMI Registered Education
                                                              Provider (R.E.P)

Course content
•    PM knowledge areas and their main processes
•    Application of fundamental project management                > METHOD & FORMAT
     concepts and techniques                                          Classroom/In-House
•    Initiate Project - Business Case & Project Charter               Learning by doing/case study/group
•    Stakeholder Management                                           work
•    Plan Project - Project Structures xBS - PMP - Gantt
     Chart
•    Risk & Opportunity Management                                > L ANGUAGE
•    Execute Project - Pull/Push technics                             English
•    Monitor & Control - Gantt-SCurve - Liar Diagram -
     Status & KPI - Review Management
                                                                  > D URATION
•    Close Project - Acceptance - Contracts - Lessons
     Learnt                                                           3 days

                                                                  > M AXIMUM PARTICIPANTS
                                                                      15 participants

                                                                  > P OSSIBLE TRAINING PATH
                                                                  People Make the Difference
                                                              TABLE OF CONTENTS
                                                                 (PMD)

                                                            The PMI Registered Education Provider logo are registered marks of
14                                                                        the Project Management Institute Inc.
Operational
                                                                        Management

                                                                              People Make the
                                                                              Difference (PMD)

Who should attend?                                          Improve the performance of project teams working on
                                                                         behaviours and human factors
•     Project Leaders
•     Head of Project Management Operations
•     Project Team Members

What are the learning objectives?
•     Enhance the performance of project teams
•     Enhance the project team/client relationship
                                                              AirBusiness Academy is a PMI Registered Education
                                                              Provider (R.E.P)
    Course content
•     Develop the motivation of the team and of each
      individual
•     Define roles and responsibilities of project team
      members                                                   > METHOD & FORMAT
                                                                    Classroom/In-House
•     Manage project team members development
      through delegation
                                                                    Learning by doing/role play
•     Resolve problems and conflicts as a project team
•     Lead effective Management and Progress Review
      Meetings                                                  > L ANGUAGE
•     Understand the client’s objectives                            English
•     Build a communication plan with the project team
      and the cliente note                                      > D URATION
                                                                    3 days

                                                                > M AXIMUM PARTICIPANTS
                                                                    15 participants

                                                                > P OSSIBLE TRAINING PATH
                                                                PM Advanced

                                                          The PMI Registered Education Provider logo are registered marks of
                                                                        the Project Management Institute Inc.
                                                                                                                         15
Operational
                                                                      Management

                                                                           Project
                                                                           Management
                                                                           Complete

Who should attend?                                      Combine the best of PM Foundations and People Make the
•    Project Leaders                                    Difference Trainings + Cayenne Simulation in a 5-day back-
•    Head of Project Management Operations                                   to-back session.

•    Project Team Members

What are the learning objectives?
•    Implement PM processes, methods and tools from
     initiation to the closure of a project
•    Understand how your behavioural skills will help
     you to enhance the performance of project teams
     through effective leadership                            AirBusiness Academy is a PMI Registered Education
                                                             Provider (R.E.P)

Course content
•    Initiating; Go/No Go decision
                                                              > METHOD & FORMAT
                                                                  Classroom/In-House
•    Human behaviour and recognition
                                                                  Learning by doing/role play/serious ga-
•    Project planning                                             ming
•    Team behaviours, delegation, conflict management
     and communication
•    Time management and Cost management
                                                              > L ANGUAGE
•    Risk and opportunity management                              English
•    Project documentation management
•    Procurement management and human resources
     management
                                                              > D URATION
•    Rules, roles and responsibilities                            5 days
•    Project Monitoring and control
•    Baseline change management
                                                              > M AXIMUM PARTICIPANTS
                                                                  15 participants
•    Earned value management
•    Project closure

                                                        The PMI Registered Education Provider logo are registered marks of
                                                                      the Project Management Institute Inc.
16
Operational
                                                                          Management

                                                                                PM Advanced

Who should attend?
                                                              Deep Dive in Key PM Topics for Complex Projects
•     Project Leaders or PMO involved in Large and
      Complex Projects                                          focusing on C ustomer /S upplier R elationship
                                                                                Management.
PRE-REQUISITE: At least 5 years experience in project
management & having attended «Project Management
Foundations» or similar training

What are the learning objectives?
•     Gain more in-depth knowledge on critical PM
      processes especially for complex and large projects   AirBusiness Academy is a PMI Registered Education
      - covering Business Case, Planning, Suppliers         Provider (R.E.P)
      Management, Earned Value

    Course content
•     Change Management                                           > METHOD & FORMAT
•     Business Case                                                   Classroom/In-House
                                                                      Learning by doing/Role games
•     Make Or Buy Policy
•     Plan Complex Project - xBS, Gantt, Integrate &
      Negociate
•     Select Suppliers & Negociate Contracts                      > L ANGUAGE
                                                                      English
•     Risks & Opportunities Provisions Management
•     Manage Supplier - Monitoring & Controlling
•     Use Earned Value                                            > D URATION
•     Manage Efficient Meetings/Reviews                               3 days
•     Close - Handover Complex Project
                                                                  > M AXIMUM PARTICIPANTS
                                                                      16 participants

                                                            The PMI Registered Education Provider logo are registered marks of
                                                                          the Project Management Institute Inc.
                                                                                                                           17
Operational
                                                                           Management

                                                                               Cayenne™
                                                                               Simulation

Who should attend?                                             Bring out the best of each member of your team with
                                                               this highly interactive project management simulation .
Everyone involved in or affected by a project including;
•   Head of Project Management Operations
                                                                  Focusing on teamwork in a fun and competitive
•   Project managers, leaders or team members
                                                                  environement , participants will quickly learn to
•   Business executives
                                                               anticipate and navigate through the highs and lows of
•   Content provider consultants
                                                                                    any project .
•   Experts, end-users, support personnel

What are the learning objectives?                               Help your company learn from mistakes long before
                                                                 the stakes are high and secure the success of your
•    Gain a better understanding of efficient preparation,                            project .
     set-up and monitoring of projects
•    Analyse and implement key performance measures
     and identify critical success factors.
•    Diagnose signs and symptoms of potential problems
     and mitigate them.
•    Improve decision-making processes in order to create           > METHOD & FORMAT
     maximum business value.                                           Classroom/In-House
•    Increase commitment and engagement of team                        Learning by doing/Serious Game
     members, hence establishing proactive and positive
     behaviours
                                                                    > L ANGUAGE
Course content                                                         English
•    Simulate a project from beginning to end in a
     fun albeit competitive environment. In teams,                  > D URATION
     participants revisit a project in severe difficulty
                                                                       1 day
     to identify the issues, deliver better results and
     maximize business value. Teams encounter the
     same challenges but each group is free to diagnose             > M AXIMUM PARTICIPANTS
     signs and symptoms of potential problems and                      12 - 30 participants
     mitigate them as they deem appropriate using the
     limited resources available. Teams will quickly realise
     the knock-on effect of their choices, understand
     the importance of group-work and effective
     communication and make the connection with the
     reality of their own company.                                             IN PARTNERSHIP WITH

18
Operational
                                                                        Management

                                                                             Agile
                                                                             Into
                                                                             Practice

Who should attend?                                           This hands-on, interactive training will allow you to
                                                             discover for yourself the advantages of adopting an
Everyone involved in or affected by a project including;
•   Head of Project Management Operations                           agile way of working within your team .

•   Project managers, leaders or team members
•   Business executives
•   Content provider consultants
•   Experts, end-users, support personnel

What are the learning objectives?
•     Implement the fundamentals of the Scrum framework
•     Examine the contribution of each role to the project
      success
•     Acknowledge and discuss the benefits of Agile Scrum
      in project Management
•     Get a concrete toolbox for an immediate application
      on your projects                                            > METHOD & FORMAT
                                                                     Classroom/In-House
    Course content                                                   Learning by doing/Role games

•     Introduction to Agile Project Management (Agile
      Manifesto)                                                  > L ANGUAGE
•     Introduction to Agile Scrum - planning, governance             English
      and iterative approach
•     Into Practice
                                                                  > D URATION
          Plan and develop user-centric solutions
          Values of a self-organised agile team                      1 day
          Scrum Master and Product Owner
                                                                  > M AXIMUM PARTICIPANTS
          Managing and engaging stakeholders
                                                                     15 participants
•     Grand Design Challenge
          Serious gaming
          Debriefing
          Best practice and toolbox application
•      o Learning is focused on best practices a nd
      toolbox application
•
•

                                                                                                                19
Operational
                                                                    Management

                                                                          Leading
                                                                          Transverse
                                                                          Project Team

Who should attend?                                       « Seize the opportunity to practice and develop your
                                                         leadership skills in international projects . Y ou with
•    Junior and Senior Project Managers
                                                        other team members , will experience a complete project
•    Workpackages Leaders
                                                          from its start to its end , playing different roles or
                                                               cultures and facing different situations »
What are the learning objectives?
•    Deal with culture differences
•    Influence Stakeholders
•    Create and maintain Motivation and Team              This course allocates 21 PDU for your
     performance                                                      PMP® training
•    Become Visible and Credible
•    Work remote
•    Manage difficult project situations

Course content
•    Intercultural Management                                > METHOD & FORMAT
•    Select your Project                                         Classroom/In-House
•    Run Project KoM                                             Learning by doing/Role play/Gaming
•    Build Your projet Team – Motivate Team Members -
     Pitch your Project
•    Give Visibility – Credibility to your Project           > L ANGUAGE
•    Engage your Key Stakeholders & Influencing                 English
     Strategies
•    Manage Critical Situations
                                                             > D URATION
•    Working Remote
                                                                3 days
•    Maintain Team Performance all along your project
•    Manage Team Members Motivation- 4 Leadership
     styles
                                                             > M AXIMUM PARTICIPANTS
                                                                 15 participants

                                                                 AirBusiness Academy is a PMI Registered Education
                                                                 Provider (R.E.P)

20
Operational
                                                                          Management

                                                                                Develop
                                                                                Anticipation in
                                                                                Projects

Who should attend?                                            « Fed up with firefighting for the entire duration of your
                                                              projects? Tired of managing hundreds of risks in a VUCA
•   Project Leaders, Project Managers, Program Managers,
    Project Portfolio Managers                                world? It’s time to discover the power of adopting a mind-

•   Project Teams                                                  set of anticipation throughout your projects »

What are the learning objectives?

•   Assess personal /team anticipation profile                 This course allocates 14 PDU for your
•   Improve ability to cope with main anticipation                         PMP® training
    pitfalls

•   Use newly acquired skills on current projects during
    the course.

•   Strengthen personal or team anticipation skills

                                                                   > METHOD & FORMAT
Course content                                                         Classroom/In-House
                                                                       Learning by doing/Role play/Gaming
•   Define anticipation from short videos and your
    personal experience

•   Identify benefits using examples from 3 famous
                                                                   > L ANGUAGE
    companies                                                          English

•   Experience anticipation pitfalls & enablers, simulating
    an improvement project
                                                                   > D URATION
                                                                       2 days
•   Discover your personal/team anticipation profile

•   Experiment the K.I.T.A technique on participant                > M AXIMUM PARTICIPANTS
    projects                                                           15 participants
•   Grow your personal anticipation ability

                                                                       AirBusiness Academy is a PMI Registered Education
                                                                       Provider (R.E.P)

                                                                                                                           21
Operational
                                                                                  Management

                                                                                       Mastering
                                                                                       International
                                                                                       Negotiations

Who should attend?                                                       « Provides the framework and guidance for the
                                                                        planning and conduct of successful mutual gain
Anyone involved in:
•  Conducting or participating in business negotiations                 business negotiations in an international context   »
•  International partnerships
•  Managing multi-cultural projects

What are the learning objectives?
•    Understand the principles underlying the Harvard Method of
     Principled Negotiations
•    Discover the different preparation steps as a key differentiator
     in your negotiations
•    Use a simple but effective structured methodology for
     preparing and conducting successful negotiations
•    Understand how negotiation is defined by category strategy
•    Understand your style and the different styles of your
     negotiation counterparts
•    Appreciate the behavioural aspects of negotiation, in
     particular with regards to cultural differences
•    Apply proven negotiation techniques to influence decisions
•    Deal with difficult negotiation situations (e.g. monopolistic
     markets) and difficult negotiators
                                                                           > METHOD & FORMAT
                                                                              Classroom/In-House/Role play

Course content
                                                                           > L ANGUAGE
•    The negotiation process                                                  English
•    The Harvard Method “joint problem solving” negotiation
     technique
•    The Four Quadrant Negotiation Preparation model
                                                                           > D URATION
•    Impact of different cultures in negotiations                             3 days
•    Personality types and how emotions can impact different
     negotiations                                                          > M AXIMUM PARTICIPANTS
•    The importance of inter-personal contact during the                      15 participants
     negotiation
•    Influencing and effective application of leverage
•    Understanding the mindset of your counterpart
•    Dealing with difficult negotiation situations and inter-
     personal problems
•    Role play negotiation exercises and feedback

22
Business
                                      Contacts

                                Stephan Hirsch
                                Head of Business Development
                                Phone +33 5 62 12 11 29
                                Mobile +33 6 22 28 06 68
                                stephan.hirsch@airbusiness-academy.com

                                Romain Sohier
                                Head of Operational Management
                                Phone +33 5 62 12 11 14
                                Mobile +33 6 14 04 20 16
Visit our Website               romain.sohier@airbusiness-academy.com
www.airbusiness-academy.com

Keep in touch                   Alice Kontos
                                Business Development Manager
                                Phone +33 5 62 12 11 55
      @AirBusiness_Ac
                                Mobile +33 6 25 25 57 71
                                alice.kontos@airbusiness-academy.com
      AirBusiness Academy SAS

      AirBusiness Academy       Nathan Sananès
                                Business Development Manager
                                Phone +33 5 62 12 11 81
                                Mobile +33 6 14 04 17 24
                                nathan.sananes@airbusiness-academy.com

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