ORIGINAL EQUIPMENT MANUFACTURING (OEM) APPRENTICESHIP - APPRENTICESHIP LEARNER HANDBOOK
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Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:17 Page 1
ORIGINAL EQUIPMENT
MANUFACTURING
APPRENTICESHIP
ORIGINAL
EQUIPMENT
MANUFACTURING
(OEM)
APPRENTICESHIP
APPRENTICESHIP
ENG
LEARNER HANDBOOK
INEE
RING
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2/3 APPRENTICESHIP LEARNER HANDBOOK
E NG
I NE E
RING
WELCOME
Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:17 Page 3
Cavan and Monaghan ETB congratulate you on achieving a place on
the OEM Apprenticeship. We would like to extend a warm welcome to
you as you embark on your three-year apprenticeship programme
based at Monaghan Institute. As an education provider, we are
committed to providing a safe learning environment for all our
apprentices.
As an apprentice you will develop and showcase your talent and our
state of the art premises provides the setting for you to develop a
range of practical skills and theoretical knowledge of the
apprenticeship programme. Our team of experienced teaching staff
alongside the OEM Programme Manager will support you on your
journey to achieve your qualification. We will work closely with you
and your on-the-job mentor and employer ensuring you gain relevant
and up to date training for the Engineering Industry.
This handbook has been developed to provide you with information
relating to the OEM Apprenticeship Programme and attending
Monaghan Institute as an apprentice. Policies and procedures are
highlighted within the handbook and full details can be found on
www.cmetb.ie or www.monaghaninstitute.ie
Thank you for choosing the OEM Apprenticeship Programme. CMETB
Training Services are delighted to be part of your journey and wish all
apprentices success in their studies.
Sinéad McKenna
Sinead McKenna
Training Manager CMETB
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4/5 APPRENTICESHIP LEARNER HANDBOOK
PROGRAMME CONTACT
Please identify your own internal contacts and complete the table below so you have them to hand.
Role Named Contact Contact email Contact no.
Chairperson of Consortium Martin McKenna martin.mckenna@combilift.com
Steering Group (CSG)
Co-ordinating Tutor Stephen Carron stephencarron@monaghaninstitute.ie
Programme Manager AnnaMarie Woods annamariewoods@cmetb.ie 087 4587344
College Mentor
Instructor/s
Instructors/s
Workplace Mentor
Workplace Coordinator
SOLAS Authorised Officer
Programme Quality Manager
Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:17 Page 5
TABLE OF CONTENTS
1 OBJECTIVE OF APPRENTICESHIP............................................................................7
1.1 Apprenticeship Stakeholders ...............................................................................................................8
1.2 OEM Apprenticeship Stakeholders.......................................................................................................9
2 THE STRUCTURE OF THE OEM APPRENTICESHIP ....................................................10
2.1 Programme Structure .........................................................................................................................10
2.2 Programme Award ..............................................................................................................................11
2.3 Who is involved in your Apprenticeship? ...........................................................................................11
3 YOUR REQUIREMENTS.......................................................................................14
3.1 Your Responsibilities as an Apprentice ..............................................................................................14
3.2 Code of Conduct..................................................................................................................................16
3.3 What happens if I cannot attend when off-the-job?..........................................................................17
4 TIMEKEEPING & FACILITIES .................................................................................18
4.1 Car Parking ..........................................................................................................................................18
4.2 Catering ...............................................................................................................................................18
4.3 Student Cards......................................................................................................................................18
4.4 The Library ..........................................................................................................................................20
4.5 Compute Services/IT Department......................................................................................................21
4.6 Student Email......................................................................................................................................21
4.7 WiFi ......................................................................................................................................................21
4.8 Moodle .................................................................................................................................................21
4.9 Microsoft Office 365.............................................................................................................................22
4.10 Student Printing, Copying & Scanning.............................................................................................22
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6/7 APPRENTICESHIP LEARNER HANDBOOK
TABLE OF CONTENTS
5 EXAMINATIONS AND ASSESSMENTS ..................................................................24
5.1 Special Accommodations .......................................................................................................................24
5.2 Assessment Schedules............................................................................................................................25
5.3 Appeals Process ......................................................................................................................................26
5.4 Plagiarism................................................................................................................................................26
5.5 Study Skills ..............................................................................................................................................27
6 GENERAL DATA PROTECTION REGULATIONS ........................................................28
6.1 What is Personal Data .............................................................................................................................28
6.2 Personal Data Processing Principles......................................................................................................28
6.3 Who We Share Your Personal Data with? ...............................................................................................29
6.4 How Long Do We Retain Your Personal Data?........................................................................................29
7 HEALTH & SAFETY..............................................................................................30
7.1 First Aid ....................................................................................................................................................31
7.2 Fire Regulations ......................................................................................................................................31
7.3 Smoke-free Workplace Policy.................................................................................................................31
7.4 Intoxicants ...............................................................................................................................................32
7.5 Hygiene....................................................................................................................................................32
7.6 Accessibility .............................................................................................................................................32
7.7 Medical Conditions & Pregnancy............................................................................................................32
7.8 Environmental.........................................................................................................................................32
7.9 Accident Reporting..................................................................................................................................33
7.10 Injury to Students..................................................................................................................................33
7.11 Dignity & Respect ..................................................................................................................................33
8 COMPLAINTS PROCEDURE .................................................................................34
Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 7
1 OBJECTIVE OF AN
APPRENTICESHIP
Apprenticeships were established and are managed under the statutory obligations imposed by the Industrial
Training Act, 1967 (as amended), and any Apprenticeship Rules (which may apply in relation to the relevant
Apprenticeship Programme from time to time).
The objective of the statutory apprenticeship is to provide apprentices with the required knowledge, skills and
competence to work autonomously in their selected craft or occupation. The apprenticeship is a statutory validated
training and educational programme for SOLAS-registered apprentices, which is enterprise-led in conjunction with
the relevant stakeholders.
An Apprenticeship is a programme of structured education and training which combines learning in the work place
with learning in a training centre or educational college. Apprenticeship provides the opportunity for learning
acquired off-the-job to be applied and further developed under supervision in the workplace. Apprenticeship is an
exciting and proven way for employers to develop talent for their company and industry. Apprenticeships are
designed by industry-led groups, supporting growth and competitiveness and are a proven way for employers to
develop talent for their company and industry.
Apprentices earn while they learn and build valuable work-ready skills in a chosen occupation. Apprenticeships open
up exciting and rewarding careers, with learning grounded in the practical experience of undertaking a real job while
allowing apprentices to earn as they learn.
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8/9 APPRENTICESHIP LEARNER HANDBOOK
1.1
APPRENTICESHIP STAKEHOLDERS
Stakeholders relevant to the development and implementation of an Apprenticeship Programme include:
> Prospective and existing employers of apprentices and their representatives
> Prospective and existing apprentices
> Organisations representing employees, including trade unions and excepted bodies1
> Practitioners in the occupation concerned
> Consortia established to develop and implement new apprenticeships
> Individual programme providers and managers
> QQI, Quality and Qualifications Ireland (QQI).
T O F EDUCATION A
EN ND
TM IC ESHIP COU SK
AR ENT NC IL
EP PR IL L
AP
SOLAS
S
D
P
RY
RO
ST
VID
INDU
ER
APPRENTICES
CO
N S O RTI U M
QQ A
I H E
1
Industrial Relations (Amendment) Act 2015
Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 9
1.2
OEM APPRENTICESHIP
STAKEHOLDERS
The OEM apprentice programme was developed by a consortia of
employers and education providers, including Cavan Monaghan
and Limerick Clare ETB’s, in direct response to ‘The Future Skills
Requirements of the Manufacturing Sector Report to 2020’
addressing the emerging demands for skills in the sector in Ireland.
All of these stakeholders worked to design an apprenticeship
training programme which would meet the needs of industry and
plug the skills gaps with the Manufacturing Sector.
This apprenticeship will be rolled out in two centres:
1 Cavan Monaghan ETB at Monaghan Institute
2 Limerick Clare ETB at Raheen Training Centre
Throughout the programme you will have some key contacts and
a support team of both internal and external contacts.
See contacts on page 3.
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10/11 APPRENTICESHIP LEARNER HANDBOOK
2 THE STRUCTURE
OF THE OEM
APPRENTICESHIP
2.1
Programme Structure
This is a three-year programme delivered over three stages:
Stage one, year one, involves 16 weeks off-the-job training (at Cavan
and Monaghan ETB or Limerick and Clare ETB) with the remainder of
the year spent applying these skills in the workplace.
Year two follows the same format.
Year three has a slightly shorter duration on the off-the-job phase - 14
weeks.
An apprenticeship does not just focus on your technical skills, it
includes how to apply yourself to your job role, integrating and
working as part of a team and applying knowledge and understanding
to what you do, as well as providing support for your aspirations and
future professional and personal development.
Teaching and learning will take place initially through the delivery of
classroom-based learning sessions which will provide the
underpinning theory. Lessons, case studies, collaborative sessions
and role-play will be utilised as teaching instruments. Further learning
will occur in the workplace through training and experiential learning
opportunities with the use of e-learning.
The classroom-based teaching will provide detail and support on each
module’s assessment strategy and provide feedback on assessment
progress. On-the-job learning is evidenced by the apprentice
completing a reflective log and a portfolio. The log and portfolio are
retained on the apprentice’s Moodle account. The reflective log,
portfolio and workplace practical task will be assessed as part of the
overall assessment structure against the learning outcomes for each
module.
Programme Module Descriptors
Details of programme modules are included at Appendix A.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 11
2.2
Programme Award
Upon successful completion of the apprenticeship programme you will qualify for an Advanced Certificate in Original
Equipment Manufacturing (This is a Major Award at Level 6 awarded by Quality and Qualifications Ireland (QQI).
2.3
Who is involved in your Apprenticeship?
Co-ordinating
Tutor
Programme
Line Manager Manager
(PM)
YOU
Quality
Mentor Assurance
Co-ordinator
EmployerGuide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 12
12/13 APPRENTICESHIP LEARNER HANDBOOK
You. There are many people involved in your apprenticeship programme but by far the most important person is
you.
Your Co-ordinating Tutor who will be responsible for identifying any learning or skills needs you may have, ensuring
your personal learning and assessment plan is drawn up and followed. At the start of the programme, your tutor/s
will work with you to develop a learning plan which sets down long-term goals and short terms objectives. Expected
achievements are identified as planned signposts of progress which apprentices, tutors and workplace mentors
monitor and record jointly.
The Programme Manager (PM) is responsible for the management of the apprenticeship programme and the
effective and efficient co-ordination, development, and delivery of the programme. A crucial part of their role is to
act as the main point of contact for the apprentices at all stages of the programme and to coordinate the various
supports and resources available to apprentices. Apprentices are encouraged to contact the PM at any stage of the
programme, especially in the early stages, if they have a particular concern or if they have an issue they wish to raise
in confidence.
The Quality Assurance Co-ordinator is responsible for ensuring the work undertaken by tutors and assessors meets
the required national quality standards. They may occasionally visit with your tutor to observe the quality of teaching
and learning being provided. They are checking the quality of work of your tutor, not you.
As part of Quality Assurance arrangements an employer and apprentice can expect to receive monitoring visits from
the college tutor. The objective of in-company monitoring is to verify that the training and assessment practices in
the workplace meet the standards required for each on-the-job element of the apprenticeship.
Your Employer is expected to train you in the required on-the-job aspects of apprenticeship and to provide you with
the opportunities to practice new skills under supervised conditions while taking cognisance of your skill level at
the time the task is being undertaken. Your employer will facilitate your learning experience in the workplace by
shadowing, coaching, observing, and guiding.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 13
Consequently, employers are required to directly employ a suitably qualified person who can or has been approved by
SOLAS to act as the workplace mentor with responsibility for training, completing work-based assessments, recording
and processing assessment checklists and on-the-job schedules as specified in the work-based assessments schedule
for the on-the-job phases of the apprenticeship.
Employers are expected to ensure that all the on-the-job assessments are conducted in a fair and consistent manner
and to submit all the on-the-job training assessment results on schedule.
Employers are expected to release the apprentice(s) for induction and off-the-job training on the dates and to the
location as specified by the approved college. Employers are expected to comply with all statutory health and safety,
employment, and apprenticeship regulations as detailed in the Code of Practice for Apprenticeships-Appendix C.
Your on-the-job Mentor and/or Line Manager will review progress against your apprenticeship as part of your
employer’s internal review process and provide you with the time and resources to complete your qualification. Your
Mentor will also be asked to confirm that you have completed certain tasks set by your college tutor.
Your employer and nominated mentor have agreed and signed a Memorandum of Understanding governing their
responsibilities in managing all apprentices through the OEM apprenticeship programme.
All statutory apprentices are assigned a Senior Training Advisor/Authorised Officer by SOLAS. Their role is to work
with employers and apprentices to facilitate their progression through the programme by providing an independent
and objective mechanism to resolve any issues arising. You will be advised of details of your Training Advisor at
Induction.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 14
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3 YOUR
REQUIREMENTS
3.1
Your Responsibilities as an Apprentice
As a registered OEM Apprentice, you are required to:
> Abide by the statutory provisions of the apprenticeship programme outlined in the SOLAS Apprenticeship
Code of Practice
> Attend the mandatory induction programme and attend, on time, all scheduled classes of all off-the-job
training elements of the programme. Continued failure to attend off-the-job training could lead to the
Apprentice being terminated
> Be responsible for attendance and timekeeping during all of the on-the-job and off-the-job elements of the
programme. Inadequate attendance and lateness during on-the-job or off-the-job elements may have
repercussions and may result in the Apprentice being suspended temporarily
> Be diligent and committed to all aspects of work, training and education and take responsibility for your own learning
throughout the programme
> Seek the advice of the employer and/or workplace mentor/and/or college mentor where difficulties arise while
on-the-job. Apprentices who have difficulties during an off-the-job training element should, in the first instance,
bring their concerns to their college mentor. If they are not satisfied with the outcome, they should bring their
complaint to the Programme Manager. Manager. Your Training Advisor/SOLAS Authorised Officer
is available as an independent intermediary who can advise you if you wish to discuss any issues of concern
> As a full-time employee OEM apprentices are still subject to the standard terms and conditions of employment
with their employer and should follow standard company policies governing the employment relationship
> Behave in a responsible and mature manner while in employment and during off-the-job training in college
> Be subject to all general Rules & Regulations for the programme and any additional rules and regulations in
place at their college, as well as any contractual obligations set down by the employer. Apprentices will be
subject to the disciplinary procedures of those collegesGuide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 15
> Undertake all scheduled modular and competency
assessments including re-sit assessments. Breach of the on-
the-job and/or off-the-job assessments or examination rules
may result in disciplinary action which may result in delay of
completion or in termination of the programme.
> Perform all tasks with due care and diligence and observe
all health & safety regulations during both on-the-job and
off-the-job elements of the programme.
> Comply with the policies and procedures of the employer
and carry out all reasonable instructions made by the
employer or the college.
> Contact the Programme Manager in the event that the
relationship between employer and the Apprentice is
terminated by the Apprentice or employer, for any reason.
> Be aware that the off-the-job elements of the programme do
not alter an Apprentice’s status as an employee of their
employer.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 16
16/17 APPRENTICESHIP LEARNER HANDBOOK
3.2
Code of Conduct
All learners attending CMETB colleges are required to comply with the College’s Code of Conduct. The aim of the
Code of Conduct is to ensure that an appropriate academic environment in which mutual respect for all College staff,
learners, visitors and guests is promoted. The Code requires reasonable behaviour and consideration of others and
is intended to assist all learners in spending a fulfilling and rewarding time at the College.
Students are required to adhere to the reasonable and lawful instruction of CMETB staff during class and whilst on
campus. Where any learner is responsible for disruption or acting in a manner that fails to display dignity and respect,
including failing to follow the instructions of staff members, the staff member is within their rights to ask the student
to withdraw from the particular activity. The Code of Conduct for Monaghan Institute students is available in
Monaghan Institute [student handbook pg 18]
Apprentices are reminded that they are also subject to their employers Code of Conduct while on their college phases.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 17
3.3
What happens if I cannot attend when off-the-job?
As an apprentice on the OEM programme you remain an employee of your company throughout and are subject to
the standard rules and procedures which govern your employment even when you are attending off-the-job phases.
Where you cannot attend college for any reason you must contact your Tutor immediately. Notification of absence
through illness/otherwise must be received by your Instructor as early as possible.
CMETB have an agreed reporting mechanism with employers when apprentices are off-the-job at college phases so
your employer will be notified of all absences and these will be managed as appropriate through the employer’s
absence policy.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:18 Page 18
18/19 APPRENTICESHIP LEARNER HANDBOOK
4 TIMEKEEPING
& FACILITIES
Hours of attendance on off-the-job phases for apprentices:
Monday Tuesday Wednesday Thursday Friday
8.30am – 4.30pm 8.30am – 4.30pm 8.30am – 4.30pm 8.30am – 4.30pm 8.30am – 4.30pm
4.1
Car Parking
Car-parking is available at the college. As we are part of a larger
campus so please exercise due care and drive slowly when entering
and leaving the campus as there can be large volumes of traffic and
pedestrians onsite. Speeding or reckless driving is seen as a serious
matter and may lead to suspension from the course. Please also
ensure you do not park in any of the designated disability parking
spaces. CMETB will not be responsible for any damage caused to
vehicles in the car park.
4.2
Catering
Facilities are provided on campus serving a variety of hot meals and
other refreshments at competitive prices. The Student Restaurant
aims to provide affordable food of high nutritional value. Several
vending machines also offer a variety of snacks and beverages at
various locations.
4.3
Student Cards
Your Monaghan Institute student card is valuable as it will be your
official identification card for the duration of your course at Monaghan
Institute. It is important that you look after this card as a replacement
fee is €30.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 19
What is the Student ID card for?
Your Student ID card will serve as your official identification for all college related matters, while also giving you
access to many of the facilities/services across the campus. You will need your Student ID card when:
> Printing and Photocopying via the Managed Print Service
> Borrowing books from the library
> Canteen Services - You can also use your card to purchase Food and Drinks in the canteen once you have
sufficient funds on your card
How do I put funds on my card?
There are two ways of topping up your Monaghan Institute card
1. On-line via web centre and this can be done via the link picture below on the college’s website
http://www.monaghaninstitute.ie/
2. At Monaghan Institute’s Canteen – you will be required to present your card to the Canteen Cashier and request a
top-up for the cash amount you want i.e.€5, €10 etc.
**Please note €5 is the minimum top up amount allowed. Your card will have a complimentary €1 value already on
the card ring-fenced to allow you to start printing/photocopying straight away.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 20
20/21 APPRENTICESHIP LEARNER HANDBOOK
4.4
The Library
The main library is located on the 1st Floor of the college. The Library is a modern, engaging, comfortable space for
studying, researching, and learning. It plays a central role in supporting all the Further Education and Training (FET)
courses on offer at the Institute including your apprenticeship.
In addition, it offers access to print and electronic information together with books, journals, magazines – on subjects
relevant to your apprenticeship.
Library staff are available to assist and guide you on finding the best resources and on efficiently using the managed
print service which is available to learners. Learners can access Wi-Fi on portable devices or use any of the available
PC’s for research and study purposes.
Access to the library is available to all registered learners and your student ID card is also your Library card. The ID
card is chipped to facilitate learners borrowing/returning books, printing and photocopying; you should have your
ID card with you when you visit the library.
The library is open: Monday - Friday: 9am to 3pm
The main library regulations are as follows:
> Keep noise levels to a minimum. Respect other users by not talking in the quiet study areas
> Your student card is your library card. Use it to borrow books and be prepared to present it to library staff on
request
> Inappropriate behaviour, such as acts of vandalism or unauthorised removal of library materials, will lead to
a withdrawal of library privileges
> Mobile phones must be on silent when in the libraryGuide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 21
4.5
Compute Services/IT Department
IT facilities are a valuable resource and students should treat all equipment and work areas with due care. All users
of ICT systems or services provided by the Institute should be familiar with and abide by the Institute policies.
4.6
Student Email
You will be issued with a student email at Induction. Your email account is the primary method of contact between
the Institute and you, so you should check it regularly. You can access your student email from the student portal or
download the MS Outlook app for mobile.
Username: yourname@monaghaninstitute.ie
Password: xxxxxxxxxx- Check email process details
4.7
Wi-Fi
CMETB provides access to a wireless network for students. This service allows registered students access the Internet
and online college resources using their personal laptops or smart devices from numerous locations on the campus
at MI.
To connect to the network, go to your Wi-Fi setting and select Student Access?
Further instructions are available from your tutor.
4.8
Moodle
Moodle is an online learning environment. Many of your modules may require you to use it to:
> Submit projects and coursework
> Access course notes and exam papers
Your tutor will give you a logon for Moodle during your Induction.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 22
22/23 APPRENTICESHIP LEARNER HANDBOOK
4.9
Microsoft Office 365
CMETB provides you with access to Microsoft 365 for Education, which includes email, instant messaging, group
video and voice chat, and online document viewing and editing. You will also have access to many Office Web Apps
like Word, Excel and PowerPoint.
Office 365 works like you: everywhere. Familiar applications and always-accessible files update in real time to make
completing your coursework seamless and easy on android, iOS or Windows devices.
You are invited to access Office365 through the student portal.
4.10
Student Printing, Copying & Scanning
The Print and Reprographics Service is a sustainable and widely available print service that allows students to print,
copy and scan using the combined printers/photocopiers. There are 6 Printers/Photocopying machines located
throughout the college. Each machine acts as both a printer and a photocopier.
Ground floor
1. New Canon 400i
First Floor
2. New Canon 400i
3. New Canon 400i
4. New Canon 5250- this is a colour photocopier/printer and is located in the Library
Second Floor
5. New Canon 400i
6. New Canon 5030i - this is a colour photocopier/printer and is located in the Social AreaGuide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 23
The printers are easy to use, but you must have your MI student card and credit on your account to use them. Enter
your student number on the touchscreen and a list of your current print jobs will appear. Select the job you wish to
print and follow the onscreen instructions. Printing is available in black & white, colour, A4 and A3, but beware that
costs vary accordingly. Duplex, black and white printing is the most economical option and best for the environment.
To add credit to your print account you need to use the Online Top-Up facility on the Student Portal.
The Cost of Printing/Photocopying is as follows:
Printing
Paper size Attributes per copy Monaghan Institute Default Cost per copy
A3 Single sided Black & White € 0.10
Duplex Black & White € 0.09
Single sided Colour € 0.60
Colour Duplex € 0.55
A4 Single sided Black & White € 0.08
Duplex Black & White € 0.07
Single sided Colour € 0.45
Colour Duplex € 0.40
How to send a print job to the printer:
Once you select file and print you will see a number of printers from the drop-down menu. The printer options are
as highlighted in yellow.
There are 2 printer options
1. Print in Black and White (Mono) which can be collected once you present your student card at any of the devices
in the College.
2. You should only select MI-PRINT COL on CMETB if you want to print your document in colour. Colour printing can
be collected once you present your student card at the 2 colour devices in the college as marked on the map and
these are located in the Library and the Social Area 2nd floor.
You should at this point select how many copies you would like and then click on the print button.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 24
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5 EXAMINATIONS
AND
ASSESSMENTS
CMETB promotes innovative methods in assessment, which support
active learning and authentic performance, while maintaining
standards of validity, fairness and consistency. At points throughout
the programme you will undergo continuous assessment. This will
allow staged check on your progress, through tests, practical and
theory based, presentations, discussions, testimony from yourself and
practical work-based activities. Your main tutor will guide you through
the assessment process for each programme module. Details of the
Assessment Structure for each module are available at Appendix B.
Further information on assessment/s will be provided by module
tutors
5.1
Special Accommodations
If you have any special requirements and need support with for
example, dyslexia, numeracy, literacy, physical disabilities, or medical
conditions, it is your responsibility to inform your Senior Training
Advisor/SOLAS Authorised Officer at the time of registration.
You should also bring this to the attention of tutors and the
programme manager and provide any formal documented evidence
at the commencement of your off-the-job training, so necessary
arrangements can be put in place for you.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 25
5.2
Assessment Schedules
Your tutor on each module will give you details of assessments and
examinations as well as turn-in dates for projects and assignments.
This is your guide for deadlines for handing in work and for study
planning for examinations. As an apprentice on this programme, you
are required to successfully complete assessments both on and off
the job. Apprentices MUST successfully complete all assessments in
Stage 1 in order to progress to Stage 2. In the same way, all
assessments in Stage 2 MUST be successfully completed in order to
progress to Stage 3.
All individual module assessments must attain at least a pass
mark.
Pass: 50% - 64%
Merit: 65% - 79%
Distinction: 80% - 100%Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 26
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5.3
Appeals Process
In line with the Statutory Code of Practice, apprentices will be permitted to attempt any assessment on three
occasions. (First sitting, plus two repeats). The apprentice must achieve a pass or higher in all modules in Stage 1 to
progress to Stage 2 etc.
An apprentice who fails to achieve a pass or higher in any module will be afforded the opportunity to re-sit the
individual assessment/s in which they were unsuccessful. Re-sit opportunities are for apprentices who have not
passed a module, and not for gaining a higher grade.
If an apprentice fails to reach the pass mark in the three attempts, they are deemed to have failed the programme
and their apprenticeship will be terminated. There is an appeals process at this stage for apprentices who have been
terminated, where they will be afforded the opportunity to appeal their termination and, if successful, gain a fourth
and final assessment attempt.
It is the policy of CMETB, as Co-ordinating Provider, to endeavour insofar as is practicable to deal with all reviews,
appeals and disputes in relation to assessment matters in accordance with the principles of natural justice.
5.4
Plagiarism
When writing essays/reports and other continuous assessment assignments, you will of course need to refer to both
printed and online books, papers, and resources. The work you submit however must be in your own words, with
direct quotations or reference to other people’s work supported by proper references and a bibliography. Direct
copying or paraphrasing of another person’s words or ideas without appropriate acknowledgement, constitutes
plagiarism.
Plagiarism may be found to have occurred if a student copies material from a book, journal, website, fellow student
or any other source, and then includes this material in a submission for an assignment or project of any kind without
giving suitable credit to the original creator of the material. In order to maintain academic integrity, CMETB takes
plagiarism very seriously. If you are found to have plagiarised other people’s ideas or words you will lose some or
all marks for the relevant piece of work.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 27
Of course, when you are under pressure with completing deadlines it can seem very easy and very tempting to cut
and paste material directly from the internet into your own work. Please do not do this, not only will a change of
style be immediately obvious to the lecturer correcting your work, but CMETB also avails of an electronic checking
system (TURNITIN), which will detect and give a full report on the source that has been copied from, be that a paper
already submitted by another student, or a chunk of text copied from Wikipedia or some other online journal or
resource.
CMETB Training Services is committed to fair assessment procedures for all learners.' Our Plagiarism Policy is
designed to help learners in understanding what plagiarism is and how to avoid it in their work.
CMETB Plagiarism Policy
This policy applies to all examination and coursework material produced by learners during their studies within
CMETB Training Services. For the purpose of this document, the following definition of plagiarism applies:
“Plagiarism is the presentation of someone else’s ideas, arguments, concepts or work as your own by failing to
reference or acknowledge it properly” Plagiarism is regarded as a serious academic offence, and evidence of
plagiarism in learners’ examination and course work submissions will be penalised and may lead to formal
disciplinary procedures. In order to view Plagiarism Sanction in its entirety, please request a copy of the CMETB QA
Assessment Reference document for Assessment Malpractice. This will be available from the Training Services
Manager.
5.5
Study Skills
Balancing college work can be difficult as an adult. Don’t assume that the methods that got you by in school will be
suitable for college. Good study skills will allow you to learn material thoroughly and permanently. Learn how to
organise and plan your time. Start by working out how much time you actually have and then plan a realistic
schedule. Effective study skills will be covered in your Induction programme and you are advised to develop a study
plan from the outset in order to keep up and not put yourself under unnecessary pressure. Get assignments
completed early and out of the way. If you come across material that you don’t understand, make a note of it and
then bring it to the attention of your tutor.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 28
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6 GENERAL DATA
PROTECTION
REGULATIONS
6.1
What is Personal Data
Personal data is any data that permits an individual to be identified.
It includes the obvious things like names, email and postal address
but also data we might not think of, such as location data, exam
scripts and online identifiers.
When you registered as an apprentice with SOLAS you agreed to the
general data protection regulations governing apprenticeships. At
Induction you will also be asked to sign a Consent Form seeking
permission to allow CMETB use photographs/video clips of learners in
classes for promotional purposes on our website & social media sites.
If you do not wish to be included in this, then let us know. You may
also withdraw consent given at any time by advising the Programme
Manager.
6.2
Personal Data Processing
Principles
CMETB adheres to the following high-level principles relating to Data
Protection in order to comply with GDPR requirements. Full
information is available is the Monaghan Institute Student handbook
page 67 (CMETB Data Protection Policy)Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 29
6.3
Who We Share Your Personal Data with?
Your personal data is held securely by CMETB and access is restricted to those staff members who need the personal
data for one of the purposes set out above. We may also share your personal data, where necessary, with the
following external organisations:
> Government Departments: Revenue Commissioners, Department of Social Protection, Department of
Education and Skills
> State Agencies: Higher Education Authority, Quality and Qualifications Ireland, SOLAS
> Professional and Regulatory Bodies
> Third Level Institutions: Other higher education institutions, partners or research organisations to which a
student seeks to transfer or pursue progression opportunities.
> External Examiners and assessors
> Service providers performing administrative functions on behalf of CMETB such as plagiarism detection service
providers to ensure compliance with academic regulations
6.4
How Long Do We Retain Your Personal Data?
We store your personal data for as long as is necessary for the purposes set out above and for at least the duration
of your apprenticeship. Our retention schedule is available in the Policy section of our website.
If you are unhappy with the manner in which your personal data is being processed by CMETB, you can contact the
Data Protection Officer at dpo@cmetb.ieGuide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 30
30/31 APPRENTICESHIP LEARNER HANDBOOK
7 HEALTH & SAFETY
These are general issues- Is there a health and safety
policy doc for students?
The educational environment presents many hazards such as
chemicals, biological agents, machinery, and electricity. Adhering to
the following safety policies and guidelines will help ensure your safety
and that of others while here on campus.
As an apprentice at Monaghan Institute, you are obliged to:
> Not endanger yourself or others with careless or boisterous
behaviour
> Cooperate with staff, fire marshals & the Health and Safety
Officer
> Not interfere with or misuse equipment –specifically firefighting
equipment
> Only access areas and equipment when authorised to do so and
under proper supervision
> Wear personal protective equipment were instructed to do so
(in labs, workshops etc.)
> Conform to all health and safety regulations and instructions of
your tutors and college staff
Monaghan Institute Health & Safety Statement is
available on request.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 31
7.1
First Aid
First Aid stations – identified by a white cross on a green background – can be found in labs, workshops, and other
locations on campus. There is a list of departmental First Aiders at each First Aid station. There is a fully stocked
emergency first aid box located in all practical training rooms. You should notify your Instructor immediately if you
notice the first aid box needs replenishing after use.
7.2
Fire Regulations
In the event of a fire alarm, please remember to stay calm and exit in an orderly, efficient fashion. Please evacuate
immediately on hearing the alarm and cooperate with staff and fire marshals.
If you require any additional information on fire evacuation procedures, including personal emergency evacuation
plans, please contact the Health & Safety Officer.
7.3
Smoke-free Workplace Policy
Monaghan Institute operates a Smoke Free Workplace Policy as set out below:
Smoking is prohibited in all campus buildings including tobacco, e- cigarettes, herbal cigarettes etc. This policy
applies to all employees, students, service providers, contractors, and visitors.
While the Institute is not obliged to provide facilities for smoking, there is a designated external smoking area
available outside the student restaurant. Smokers must ensure that cigarette butts and packaging are properly
disposed of, and do not litter or introduce a risk of fire.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 32
32/33 APPRENTICESHIP LEARNER HANDBOOK
7.4
Intoxicants
Please note you are prohibited from consuming intoxicants (alcohol, drugs) on campus, and will be asked to leave
if you arrive on campus while under the influence of an intoxicant.
7.5
Hygiene
We ask that you practice good hygiene at all times. Wash your hands regularly, clean up after yourself and leave
canteen and toilet facilities as you found them. Do not consume food or beverages outside the designated canteen
areas. Eating or drinking in workshops is strictly prohibited.
7.6
Accessibility
CMETB aims to provide an environment and service that is accessible to all. If you have any difficulty accessing any
part of our buildings or availing of services provided on campus, please let us know.
7.7
Medical Conditions & Pregnancy
If you have any existing medical conditions, or develop any condition during your time here, please let us know.
Similarly, if you become pregnant during your time here, please inform the nurse or your course leader as a pregnancy
risk assessment will need to be carried out to ensure your safety.
7.8
Environmental
Any person found littering is guilty of an offence. Please use the appropriate bins provided throughout the campus.
Where possible segregate your waste and play your part in saving the environment.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 33
7.9
Accident Reporting
It is CMETB policy to record and investigate all accidents, incidents, near misses and dangerous occurrences no
matter how small or trivial. Please inform a member of staff if you have had an accident or incident and they will fill
out the relevant form with you.
7.10
Injury to Students
The Institute does not accept responsibility for injury to students resulting from careless conduct, negligence, or
disregard for institute regulations.
7.11
Dignity & Respect
CMETB is committed to providing an environment which promotes dignity and respect for all those who work and/or
study on its campuses. This environment will be free from any form of harassment, intimidation, or bullying. The
Institute recognises the right of every individual to such an environment and requires all members of the Institute
community to recognise their responsibilities in this regard. Harassment of others by members of the Institute
community – staff or students – will not be tolerated.
This policy applies to the behaviour of students and staff of the Institute, and others on business or engaged in
activities relating to the Institute or providing services to the Institute in all locations and situations.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 34
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8 COMPLAINTS
PROCEDURE
All students at the Institute are required to abide by a Code of Conduct which will promote an atmosphere of mutual
co-operation, reflected by respect for self and others, kindness, willingness to help others, courtesy, good manners,
fairness, forgiveness and readiness to use respectful ways of resolving difficulties and conflict that arise. Any
apprentice attending their off-the-job training in the Institute, in doing so accepts the objectives of the Institute and
is giving a commitment, as a responsible individual and as a member of the Institute community, to behave in an
appropriate manner. Apprentices are also reminded that they are subject to their employer’s code of conduct while
attending their off-the-job training.
Your SOLAS authorised officer provides an independent support service and guidance to facilitate you through your
apprenticeship and are there as a resource for you if you are experiencing difficulties. Where difficulties arise, it is
better to address these informally in the first instance. Apprentices are encouraged to bring any concerns they have
to their Authorised Officer/Tutor or Programme manager.
In the event that an apprentice is not satisfied with the informal process they may formally present their concerns
to the Programme manager. All concerns will be addressed through CMETB’s Complaints Procedure/Grievance
procedure as appropriate.
Full details of the CMETB grievance procedure are available in the Monaghan Institute Student Handbook.Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 35
Guide for Learners [v2].qxp_Layout 1 08/03/2021 10:19 Page 36
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