Orillia 2020 Ontario Winter Games Volunteer Training
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Orillia 2020 Ontario Winter Games
Volunteer Training
1
Plus… each sport has an Event Sponsor! These sponsors
will have a booth set up at the venue and will engage with
participants, visitors, etc.
2
Agenda
1. Introductions and Housekeeping
2. 2020 Ontario Winter Games Presentation
3. Questions
4. Break-out sessions and InItLive Demonstration
5. Shift Sign ups
3
Welcome
The Orillia 2020 Ontario Winter Games is run by a Games Organizing
Committee (GOC). The committee, which is led by enthusiastic community
leaders, has helped shape the Games and created a unique event that will
welcome all of Ontario to Orillia and area.
4
About the Games
• February 27 – March 1,
2020
• 3,500 participants
• 27 sports
• Venues in Orillia, Barrie,
Oro-Medonte, Severn,
Bracebridge, and Rama
• 5,000+ visitors are
expected to visit the area
5
Sports and Venues
Common Terms for you to know:
GOC- Games Organizing Committee
PSO- Provincial Sport Organization
MHTSCI- Ministry of Heritage, Sport, Tourism, and
Culture Industries
HQ- Headquarters
7
Our Team
The Ministry
Provincial Sport Organizations
Chair of GOC, General Manager, Assistant General
Manager
GOC
Volunteers
8
Ministry of Heritage, Sport,
Tourism and Culture
Industries
9
Games Ontario
The first Ontario Games were hosted in 1970 in
Etobicoke.
The Orillia 2020 Ontario Winter Games is supported
by the Province of Ontario, through its Games Ontario
program
Five Games are run through this program biennially:
1. Ontario Winter Games – 2020 Orillia
2. Ontario Summer Games – 2020 London
3. Ontario 55+ Summer Games - 2020 Peterborough
4. Ontario 55+ Winter Games – 2021 Brantford Brant
5. Ontario Parasport Games – 2021 Mississauga
10PACHI – Games Ontario Mascot
PACHI, the popular mascot of
the Toronto 2015 Pan
Am/Parapan Am Games has
been adopted as the Games
Ontario mascot.
Watch out for PACHI
throughout the Games!
11Why the Ontario Winter Games?
The Ontario Games program plays an integral
role in sport/athlete development as well
significantly contributes to sport tourism.
For host communities:
• Increases tourism and visitors to the area.
• Builds sport hosting resume which leads to
more sport events.
• Builds community spirit and pride.
• Develops a strong base of qualified
volunteers.
12The Economic Impact
of the 2018 Ontario Winter Games
13Athlete Pathway
Ontario Winter Games
(first multi-sport experience)
Canada Games- National Games
Did you know?
Ontario is hosting the 2021 Canada
National Games in Niagara Falls
August 6- August 21, 2021
Olympics & Paralympics, Pan Am &
Parapan Am Games, International
competitions.
14Ontario
V Games Alumni
15Thank You!
16Volunteer Team
General Volunteers- Green
Sport Managers- Blue
Medical and Security- Red
17Volunteer Roles
Ambassadors (accommodations, bus, greeters, food services,
registration)
Opening Ceremony
Set-up and Tear-down
Security
Logistics
Medical – must have minimum SFA & CPR-C
Sport Technical (Timers etc.)
18A Great Volunteer is
19Volunteer Code of Conduct
• Ambassador for • Be punctual • Nothing
unsportsmanlike
the games • Follow all rules • Support the rights
of others to enjoy
• Respect and by-laws the games
Expectations Rules Behaviour
• Help maintain a • Help maintain a
safe environment harassment free
• Right of refusal in work space
unsafe space • Right of refusal
due to
harassment
Work Safety Harassment
20Safety and Security
Top priority is safety and well-being of all volunteers
Report all incidents to Sports Manager
If you can eliminate the problem safely, do so
Record details on an Incident Notification Form
Incidents include Personal Injury, Hazards, Property
Damage and Loss, Workplace Violence, and
Environmental Damage
Do not directly intervene in any suspicious activity
21Accessibility
Accessibility means simply giving people of all abilities
opportunities to participate fully in life
Accessibility not only helps persons with a disability, it also
benefits:
Seniors
Families travelling with young children
22Tips on helping a Person
with a Disability
“Ask First” if the person needs or wants your help – do
not just assume that they do.
Allow the person to identify how best to assist them
Do not touch the person, their service animal and/or
their assistive device/equipment without their
permission
Follow these accessibility tips to help make the games
more inclusive and welcoming for people with
disabilities
23Accessibility Reminders
Use People First Language
- DO: She/He uses a wheelchair, She/He has a need for…
- DO NOT: Wheelchair bound, She/He has a problem with…
Referring to Physical Structures as Accessible
- DO: Accessible Parking, Accessible Washrooms
- DO NOT: Handicapped ramp, Disabled Parking
Referring to Disabilities
• DO: Treat all individuals with the same level of respect, each
individual should be addressed in a first-person manner.
• DO NOT: Group as “the disabled”, refer to someone as a
“disabled person”
24Privacy Policy
GOC only collects
information that is
voluntarily provided and
undertakes that such
information will be kept
strictly confidential.
Information collected will
be destroyed as per the
City of Orillia policies and
procedures.
25Games-Time Communication
Games Headquarters
GOC Committee Members
Sport Managers
Volunteers
26Volunteer Checklist
❑ Arrive on time
❑ Check in with the Sport Manager
❑ Receive your accreditation and keep it with you
❑ Always wear your volunteer shirt while on shift
❑ Wear proper clothing and footwear (outdoor or
indoor depending on venue)
❑ Leave valuables at home but be sure to have
your driver’s license if your role involves driving
❑ Carrying a cell phone would be beneficial
❑ Bring food, water bottle and snacks (food will
NOT be provided)
27Things to Remember
1. Check in with the Sport Manager at start of shift
to receive accreditation badges
2. Please arrive 30 minutes before your first shift
and 15 minutes before your regular shift
3. When on duty please wear your accreditation and
volunteer shirt
28Things to Remember #2
4. Do not put yourself in a position that makes you
feel uncomfortable
5. If a situation occurs that you are not able to deal
with report the issue to the Sport Manager
6. Notify your Sport Manager if you are unable
to attend or are going to be late for your
shift
7. The Games HQ phone # is on the back of your
badge: 705-325-1106
29When things don’t go as expected
1) CONTROL EMOTIONS
• Take it professionally, not personally.
• Separate the person from the problem.
2) CALM THE INDIVIDUAL
• Listen to understand.
• Show empathy.
• Take responsibility for solving the problem.
3) FIND A SOLUTION
• Try to resolve or address the individual’s concerns
• If a solution is not found, contact the sport manager
30A Day in the Life of an Athlete
At the 2020 OWG – Registration Day
Watch our GOC members show you what most athletes will
experience on Thursday, February 27th, 2020.
Drive to Opening
Registration Ceremony
Bus to Opening
Register
Ceremony
Drive to
Accommodations Eat dinner
Arrive at Accommodations Take bus to dinner
and Check In
31A Day in the Life of an Athlete
At the 2020 OWG – Competition
Medal Ceremony occurs throughout the day depending on Sport
Breakfast Dinner
Transportation to Transportation to
Sports Venue Hotel
Competition Competition
Lunch
32Information Binder
Located at each sport
competition venue
33Example of a Sport’s Schedule
34Opening Ceremony
Set Up – 10am to 6pm (12-4pm will be the
lion’s share)
Crowd control – 4pm to 8:30pm
Road Closure(s) – 2pm to 11pm
Bus Greeters – 4pm to 9pm
(times are tentative and subject to change)
352020 OWG
Opening Ceremonies
10:00am 2:00pm 6:00pm 6:00pm 6:15pm
4:00pm 4:30pm
6:30pm 11pm 6:45pm 6:30pm 6:55pm
Volunteer Marshal
Road Athletes VIPs
Set-up Meeting Dry Run
Closure arrive arrive athletes
on site
6:30pm 7:00pm 7:25pm 7:40pm 8:00pm 8:05pm 8:15pm
6:55pm 7:25pm 7:40pm 8:00pm 8:05pm 8:15pm 10:45pm
Opening
Pre-show remarks Official
Athlete Entertain- Torch Strike
DJ and Opening
Parade keynote ment Parade tear down
Lightshow fireworks
speakers
36Medical Information
Head Safety
Rowan’s Law and Concussions
visit https://www.ontario.ca/concussions for more info
Head Injuries- recognition, treatment
First Aid and CPR Information
AED in each venue
Medical Volunteers
37What to expect before your first shift
• Please continue to check your email and the Orillia2020
website as important information will be communicated to you
• Please review this PowerPoint when posted on the Orillia2020
website
• Schedule your shifts on the InItLive system
• If you are volunteering for the opening ceremony, you will
receive your accreditation badge at the Orillia Waterfront
Centre prior to the ceremony
• Complete your criminal record check, upload it to InitLive or
bring it to the Parks, Recreation and Culture Department at
Orillia City Hall
38InitLive
InitLive Demonstration
Steps:
- www.orillia2020.ca and Click “volunteer”
- Click “click here to volunteer”
- You will be taken to InitLive
- Click the green button that says edit sign up or sign up
- If it is Sign Up for this event- then type in your email and password
- You will be taken to a sheet that says “please fill out the form questions”
- Ensure this is filled out and click next.
- You will be taken to “Roles”, select which one you would like.
- You will be taken to availability. ENSURE YOU SELECT YOUR
AVAILABILITY!
- Click next.
- Select which shifts you would like
- Keep an eye out for communication from the GOC and your Sport
Manager
39Closing
• You now have an opportunity to ask questions to GOC
• Team members are available for you to sign up for roles and
computer assistance is available
Contact Information
• info@orillia2020.ca
• 705-325-1106
Please contact us with any questions you may have
40Thank you
Encourage family and friends to come
out to the Games and support our
Ontario athletes
41@Orillia2020 #Orillia2020
#SponsorCheerVolunteer
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