People Watch Edition 3 - November 2018 - EY

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People Watch Edition 3 - November 2018 - EY
People Watch
                                                                   Edition 3
                                                                   November 2018

People Watch is a quarterly publication. We cover the
latest people-related updates, cross-border challenges
and remuneration and tax trends.
In this issue:
• 	 Employment Legislation – Change is the only constant
• 	 Building high performing teams
• 	 Upcoming changes to tax compliance – understanding your obligations and risks as
    an employer
• 	 Maday v Avondale College Board of Trustees (Employment Relations Authority)
• 	 The difficult link between performance management and mental health
• 	 Agile Manifesto – Frequently asked questions
• 	 High Court full bench provides guidance on health and safety sentencing
• 	 Resourcing talent from an international labour pool
People Watch is a publication produced by EY People Advisory Services. For People
Advisory Services, building a better working world means helping to solve complex
industry issues and capitalising on opportunities to help clients grow, increase and
protect their business.
People Watch Edition 3 - November 2018 - EY
Employment Legislation —
Change is the only constant

                                                                                                                                             shorter variation of their working arrangements. Examples of           Equal pay. In January 2018, the Government reconvened
One of the major tension points between business                     • 	 Inserting a definition of wages as including the amounts payable    variation requests include: a change in the hours, days or place       the Equal Pay Working Group, which provided further
and the coalition Government has been uncertainty                        for time, piece work, or by way of commission.                      of work, an alteration of their duties and the extent of the contact   recommendations in February 2018. New legislation was
over labour relations policy. Nearly one year into                   Minimum wage. The adult minimum wage rose to $16.50 on                  details they must provide to the employer.                             introduced in September 2018, which uses the existing collective
the new Government, where are we heading on the                      1 April 2018 and is set to rise to $20 by 2020. This combined                                                                                  bargaining framework in an effort to make it easier to raise
                                                                                                                                             Employers may require “proof” of the domestic violence prior to
                                                                     with the compression effect on wage earners slightly above the                                                                                 and resolve pay equity and equality claims from employees. In
employment front?                                                                                                                            granting leave or changing working arrangements. Proof is not
                                                                     minimum, the impact of the living wage movement, equal pay                                                                                     addition, a number of large Government settlements have been
                                                                                                                                             defined in the Bill but may include medical or Police certificates,
Most aspects of our minimum employment standards from min-           claims in a variety of industries and skills shortages means that                                                                              reached with workers in the care, mental health, education
                                                                                                                                             or a self-declaration.
imum wage to fair work agreements have changed, or have              upwards wage pressure is set to remain for the near future.                                                                                    support and social work sectors, receiving pay increases of up to
change flagged. Some of the major changes include:                                                                                           The Bill is representative of a wider move towards allowing            30% for over 60,000 workers.
                                                                     Minimum wages has also been an area of enforcement focus by             employees to bring their whole selves to work, seeing
Employment relations. On 7 September 2018, the Select Com-           MBIE. In a recent example, an employee of a large multinational                                                                                Wider trends
                                                                                                                                             diversity as being wider than gender or racial differences,
mittee reported back on the Employment Relations Amendment           company receiving a salary of $37,500 worked over and above                                                                                    The key theme that draws these changes together is the challenge
                                                                                                                                             and a recognition that for some employees, work can be the
Bill, the landmark employment legislation introduced by the La-      her contracted hours of 90 per fortnight in some pay periods.                                                                                  of creating the right balance between protecting the rights of our
                                                                                                                                             only place they feel safe.
bour-led government. Disappointingly for many businesses, the re-    Because her salary was so close to the minimum wage it meant                                                                                   low wage vulnerable workers and narrowing the wealth gap, while
port does not alter the thrust of the new legislation, which pro-    that she was below the minimum wage for those pay periods. The          Holidays (Bereavement Leave for Miscarriage)                           allowing both employers and workers to embrace the efficiencies
poses changes such as limiting 90 day                                company was ordered to pay the employee $3,500 and was stood            Amendment Bill. A private member’s bill from Labour MP Ginny           and flexibility that technology will bring to our workplaces in the
trial periods to small employers, restoring reinstatement as the     down from hiring migrant workers for a period of 12 months. This        Anderson (the Holidays (Bereavement Leave for Miscarriage)             coming years. Linked to the desire to embrace flexibility is an
primary remedy for unjustified dismissal, reinstating set rest       case serves as a strong reminder that even salaried employees           Amendment Bill) was drawn from the ballot in August. If passed,        acknowledgment of the benefits to be gained across all areas of
and meal breaks, and restoring a large number of collective          are entitled to receive the minimum wage for each hour that they        this will provide three days’ paid bereavement leave to a mother       business from health and safety to performance and retention,
bargaining rights.                                                   work. We would encourage employers with salaried workers at             and her partner or spouse in the event of a miscarriage. Given the     of involving workers in decision making processes and embracing
                                                                     the lower end of the scale to keep accurate time records so that,       Bill states that bereavement leave will be given for the unplanned     diversity in all its forms.
Instead, the Select Committee recommends a number of relatively
                                                                     where applicable, top up payments can be made or time off in lieu       end of a pregnancy by way of the death of the foetus, the Bill
minor changes to the Bill, including:                                                                                                                                                                               Although not all business sectors agree with the changes
                                                                     provided to ensure that minimum wage obligations are met and            presumably also covers stillbirths, which is defined in the Births,
• Altering the grounds under which employers do not need to give                                                                             Deaths and Marriages Registration Act 1995 as occurring from           proposed, the Government has made significant progress in
                                                                     compliance can be demonstrated.
  union information to employees and ensuring the employer’s                                                                                 the 20th week of pregnancy. It remains to be seen how employers        implementing its labour relations agenda over the last 12 months.
  costs in providing information about the union to prospective      Parental leave. Government paid parental leave was extended to          will be expected to manage, the crossover between this leave and       It will remain to be seen whether it delivers the long-term
  employees are borne by the union                                   22 weeks from 1 July 2018, with a further increase to 26 weeks          parental leave or sick leave.                                          impact sought.
                                                                     flagged to come into force by 2020. In addition to this, Best Start
• Clarifying the ability for employers and employees to be able to                                                                           Holidays Act taskforce. The Government appointed taskforce
                                                                     tax credits were introduced from 1 July 2018, with the first year
  negotiate terms and conditions that are more favourable than                                                                               to review the Holidays Act 2003 released an issues paper for
                                                                     of credits not being income assessed.
  those included in a collective agreement, even during the 30                                                                               public consultation in late August 2018. Some of the key issues
  day period when non-union members are given the same terms         Domestic Violence. Green MP Jan Logie’s private members’                identified include clarification around what should be included
  and conditions that they would receive if they were part of a      bill, Domestic Violence – Victims’ Protection Bill, passed its          in ordinary weekly pay and gross earnings, tricky issues involved
  collective agreement                                               third reading in July, and will come into force on 1 April 2019.        in the calculation of ordinary weekly pay and average weekly
                                                                     Employers will be required to provide up to 10 days’ paid leave per                                                                              Christie Hall, New Zealand Law Leader,
• Compensation for those employees unable to take rest and meal                                                                              pay, and clarification of how to define irregular employment,            Employment and Health & Safety Law Leader
  breaks who are paid variable rates is to be calculated on the      year to employees if they, or a child in their residence, is affected   an otherwise working day and an ordinary working week.                   William Fussey, Senior Solicitor,
  basis of the amount they would have earned during a rest or        by domestic violence, regardless of when it occurred. Employees         The Taskforce is expected to report back with its findings and           Employment and Health & Safety Team, EY Law
  meal break                                                         affected by domestic violence may also request a 2-month or             recommendations by mid-2019.

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People Watch Edition 3 - November 2018 - EY
Building high performing teams                                                                                       Three areas that can help overcome this conundrum:
                                                                                                                     Focus attention on stability: taking the time to select team
                                               Is your organisation                                                  members who will stick by each other through the highs and

                                               using High Performance                                                lows. It takes months to create a high performing team. If
                                                                                                                     members often come and go, or are not present and the only
                                               in a promotional context,                                             real improvements come from strengthening the inter team
                                                                                                                     relationships, forming a high performing team becomes almost
                                               rather than a performance-                                            impossible. Selecting the right people at the start is fundamental

                                               based one?                                                            to high performance success.
                                                                                                                     Value Cohesion: Cohesion doesn’t happen overnight and there
                                                                                                                     is always a danger that when attempts are made to create
                                                                                                                     cohesion it can have the opposite effect. This notion amplifies the
                                             Definitions of High Performance vary greatly across
                                                                                                                     importance of stability - teams with high trust that possess strong
                                             organisations, cultures, and industries. There is                       bonds between individuals are generally built up over a long period
                                             of course no such body as a High Performance                            of time through experiences. Often these experiences enable
                                             Association who monitors and accredits according                        individuals to assist others and also be assisted. Good cohesion
                                             to a set of high performance criteria. There are no                     exists when there is a free stream of information and trust
                                             inspectors who audit organisations and rubber stamp                     amongst team members, thus increasing performance.

                                             an organisation as ‘high performing,’ and there is                      Focus on growth of team in individual performance
                                             certainly no agreed metrics that give one organisation                  management: With the increasing complexity of work where
                                                                                                                     no one person has all the knowledge needed to solve problems,
                                             the moral ‘high performing’ ground over another.
                                                                                                                     the rise of multidisciplinary work groups is on the rise. Individual
                                             So why has it become common for organisations to use this               performance management that has a focus on how an individual
                                             terminology so interchangeably in a business context? It is now         contributes to the growth of a team is becoming more common.
                                             popular to lay claim to having business teams who are being             One on one meetings can be used to discuss individual’s habits
                                             or striving toward or delivering High Performance outcomes              and behaviours and how they affect the team. It is also a chance
                                             for their customers. Yet often this may not be the case. A team         to provide two way constructive feedback on team dynamics and
                                             can be defined as “an interdependent group of individuals               what can be done better. The key opportunity is for an individual
                                             who share responsibility and a common goal.” So what are the            to better understand their value to the team and how that
                                             fundamentals that shift this group of individuals to be classed a       contributes to high performance team outcomes.
                                             ‘high performing team?’ “Like any good performance the hard
                                             work is in the preparation”, therefore designing the team for           Forming a high performing team takes time. There is certainly
                                             high performing success needs to be deliberate. It is not a one         no arrival point. Sustaining a high performing team needs
                                             off proposition either, it is any everyday commitment to enhance        to be a daily proposition for organisations in order to have
                                             performance. This is where a number of teams fall short – the           substance behind the rhetoric. A focus on stability, cohesion and
                                             endeavour is right, the commitment at the start is right, but the       performance management will help provide a foundation to build a
                                             daily commitment wanes overtime and individuals settle for being        team into a high performing one over time.
                                             just a “team,” because sustained high performance involves a lot
                                             of uncomfortableness. This is where the gap between what teams
                                             aspire to do and what teams do in reality exist. It is also why it is
                                             easy to promote the aspiration, but fall short on the realities of
                                             what it takes to be a high performing team.

                                                                                                                       Meredith Wilmot, Director, People Advisory Services
                                                                                                                       Josh Blackie, Manager, People Advisory Services

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People Watch Edition 3 - November 2018 - EY
Upcoming changes to tax
compliance — understanding your
obligations and risks as an employer

The new regime – Inland Revenue is automating                         Enhancements to year-end tax filing for employees                      Where employee earnings have been reported incorrectly,                             Employers who have not reviewed their payroll systems and
Earlier this year the Government enacted legislation introducing      Significant changes are proposed to simplify the year-end tax filing   this is likely to result in employees year-end tax positions                        processes recently, or have any concerns with their current
payday reporting which requires employers to comply with a            obligations for individuals. In place of personal tax summaries        being incorrectly calculated. This represents a significant risk                    payroll reports, should proceed with performing an in-depth
significantly different payroll reporting system from 1 April 2019.   and IR3 returns, Inland Revenue will automatically generate            to employers in both employee confidence and unexpected                             review before 1 April 2019. With only six months until these
                                                                      “pre-populated accounts” for individuals. These pre-populated          compliance costs, and places a heavy reliance on employers to get                   changes come into force, there is not much time to ensure the
The Government has also introduced the Taxation (Annual Rates                                                                                it right the first time.                                                            payroll reporting is in order.
                                                                      accounts will be based on income information reported to Inland
for 2018-19, Modernising Tax Administration, and Remedial
                                                                      Revenue including employee earnings under the new payday
Matters) Bill. The Bill contains proposals that will take effect
                                                                      reporting regime.
from 1 April 2019 and will revolutionise the way Inland Revenue
assesses an individual’s year-end tax position.                       Under the proposed changes Inland Revenue will alert Individuals
                                                                      of their year-end reported income and where necessary will
With both these changes, the Government is implementing its
                                                                      request further information to enable Inland Revenue to calculate
previous announced intentions to modernise the New Zealand tax
                                                                      the year-end tax position. For individuals with employment                                                                                 Register: EY Payday reporting workshop series
system, following the recent transformation by Inland Revenue
                                                                      income only, refunds or tax to pay amounts will be calculated
of its processing systems. Employers need to be fully aware of                                                                                                                                                   Payday reporting workshop series
                                                                      automatically and an actioned accordingly.
the interplay between these two legislative changes and the risks                                                                                                                                                A half-day deep dive workshop for payroll managers and operators,
they represent.                                                       What does this mean for employers?                                                                                                         focusing on the steps to take to practically prepare your business
Reviewing the payroll reporting landscape from 1 April 2019           As employers will be the point of origin for employment                          Is your business                                          for the 1 April Payday changes.

As most employers will already know, the new payday reporting
                                                                      information reported to Inland Revenue, there will be a substantial
                                                                      reliance on employer payroll processes and systems to ensure
                                                                                                                                                       data ready?                                               Christchurch
rules become mandatory from 1 April 2019. Under payday                                                                                                                                                           Tuesday, 11 December 2018
                                                                      employees year-end tax positions are accurately calculated.
reporting, most employers will be required to electronically submit
                                                                      This is likely to give rise to greater scrutiny by Inland Revenue of                                                                       Wellington
their payroll information to Inland Revenue within two working
                                                                      employers’ payroll reporting systems and processes. Employers                                                                              Wednesday, 12 December 2018
days. Currently as a result of these changes, employers will need
                                                                      will need to satisfy Inland Revenue their payroll systems and
to ensure the following:                                                                                                                                                                                         Auckland
                                                                      processes are configured correctly and are capturing all the
• 	 W
    ► age codes are configured correctly;                             necessary information required by Inland Revenue.                                                                                          Thursday, 13 December 2018
• 	 P
    ► ayroll systems are capable of processing and reporting          From 1 April 2019, Inland Revenue will have the capability to
     information in the specified timeframe; and                      digitally analyse payroll data and identify anomalies in reported
• 	 There are adequate processes ensuring that payroll reporting      employee earnings and related information. Compounded with
    requirements are adhered to.                                      the shortened reporting time frame, employers will no longer              ©2018 Ernst & Young New Zealand. All Rights Reserved. ED None.

These changes highlight the need for employers to be able to          be able to rely on previous methods for correcting payroll
accurately report payroll information in a short period of time.      reporting errors.
Payday reporting will also present additional challenges for
employers who make out of cycle payments and who are required                                                                                                                                                                      Hamish Robertson, Manager, People Advisory Services
to report employee share scheme benefit income.                                                                                                                                                                                    Emma Pennington-Foley, Senior Manager, People Advisory Services
                                                                                                                                                                                                                                   Graeme Knapp, Executive Director, People Advisory Services

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People Watch Edition 3 - November 2018 - EY
Maday v Avondale College                     How do you put a monetary
                                                                              Awards have been slowly trending upwards over the past five
                                                                              years, with average awards increasing from $7,000 up towards
                                                                              $10,000. The Chief Judge of the Employment Court recently de-

Board of Trustees                            valuation on the emotional
                                             cost of an unjustified
                                                                              scribed awards of $10,000 - $50,000 as being moderate, with
                                                                              high awards sitting above $50,000. A recent case in the Employ-

(Employment Relations Authority)
                                                                              ment Relations Authority (ERA) demonstrates that this trend is
                                                                              also holding true at the higher end of the scale.
                                             dismissal? This question has     Catriona Maday was a high school teacher who was the subject of
                                             been in the spotlight recently   student complaints. The Board of Trustees subsequently decided
                                                                              to implement a competency programme, and then initiated
                                             as pressure has come on the      a formal process, on the basis of the allegations alone. The
                                             employment jurisdiction to       whole timeline took place over the period of more than a year,
                                                                              culminating in dismissal.
                                             increase awards for hurt and     The ERA held that Mrs Maday had been unjustifiably
                                             humiliation following two        disadvantaged and unjustifiably dismissed. The school did not
                                                                              tell Mrs Maday the identity of the complainants, did not promptly
                                             awards around the $100,000       inform her of most of the complaints, did not adequately

                                             mark in the Human Rights         investigate the allegations, and did not supply her with sufficient
                                                                              details of the allegations. The ERA also found that a fair and
                                             Review Tribunal.                 reasonable employer, having conducted a proper investigation,
                                                                              could not have concluded that Mrs Maday had failed to meet
                                                                              the appropriate professional standards and that dismissal was
                                                                              appropriate. The ERA did not consider that Ms Maday had
                                                                              contributed to her dismissal.
                                                                              In deciding the quantum of the hurt and humiliation award, the
                                                                              ERA used a banding approach, similar to that previously used in
                                                                              the Employment Court decision in Waikato District Health
                                                                              Board v Archibald. Mrs Maday had been diagnosed with a form
                                                                              of post-traumatic stress disorder; her health, well-being and
                                                                              confidence had been negatively impacted; and on one occasion
                                                                              her blood pressure was so high that she had to remain at the
                                                                              school’s health centre until it dropped sufficiently to enable her
                                                                              student son to be called to drive her home. She was viewed by the
                                                                              ERA as having suffered hurt and humiliation at the high end of the
                                                                              mid-range. As a result she was awarded $25,000 for each of the
                                                                              unjustified disadvantage and unjustified dismissal claims, resulting
                                                                              in a total award for hurt and humiliation of $50,000. The ERA did
                                                                              not comment specifically on whether by making a separate hurt
                                                                              and humiliation award in respect of each grievance, there was an
                                                                              element of overlap in respect of the damage suffered.
                                                                              Accordingly, this case is an interesting illustration of both the
                                                                              trend towards increasing hurt and humiliation awards, and the
                                                                              potential for significant awards to be made where an employee
                                                                              claims both unjustified disadvantage and unjustified dismissal.

                                                                              Source: Maday v Avondale College Board of Trustees (2018) NZERA Auckland 131

                                                                                Christie Hall, New Zealand Law Leader,
                                                                                Employment and Health & Safety Law Leader
                                                                                William Fussey, Senior Solicitor,
                                                                                Employment and Health & Safety Team, EY Law

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People Watch Edition 3 - November 2018 - EY
The difficult link between                    Implementing performance management processes is
                                              fraught with difficulty at the best of times. Matters are
                                                                                                                  Despite these steps Ms H continued to display obvious signs of
                                                                                                                  heightened anxiety. The employer’s belief that Ms H’s reactions

performance management and
                                                                                                                  were due to a discomfort around being performance managed
                                              further complicated when the employee involved is
                                                                                                                  failed to appreciate they were a symptom of her anxiety disorder.
                                              suffering genuine mental health issues and these are                Early in the process after Ms H has disclosed her medical
                                              linked to both the performance and the performance
mental health
                                                                                                                  issues, the employer considered obtaining medical evidence as
                                              management process.                                                 to her condition and the steps required to safely manage her
                                                                                                                  performance in the circumstances, but ultimately, the employer
                                              With an employer’s duty to ensure a safe workplace (including
                                                                                                                  did not seek that advice.
                                              safeguarding mental health) becoming an increasing area of
                                              focus, the recent Employment Court case of FGH v RST provides       The Employment Court found that the performance management
                                              a good description of the steps employers are expected to take to   process, which took place over a seven month period, had
                                              manage these situations.                                            become oppressive in the circumstances: it was being used in an
                                                                                                                  attempt to control adverse behaviour arising from Ms H’s ADD
                                              We note that the names of both the employer and employee in
                                                                                                                  condition and anxiety. It was also entirely foreseeable that Ms H’s
                                              this case are suppressed.
                                                                                                                  anxiety disorder would cause her to react adversely if the formal
                                              Ms H, an employee of a government organisation, was undergoing      processes were maintained. The Court held that to commence and
                                              a performance management process. She had informed her              maintain disciplinary processes, in the absence of steps to obtain
                                              employer that she suffered from ADD, was having trouble             adequate medical advice, was not action that could be expected of
                                              sleeping, and was on medication to treat anxiety. Ms H raised an    a fair and reasonable employer in the circumstances.
                                              unjustified disadvantage grievance claiming that her employer
                                                                                                                  The court rejected another of Ms H’s unjustified disadvantage
                                              had failed to provide a safe environment when dealing with her
                                                                                                                  claims, finding that the employer’s expression of free and frank
                                              performance issues. She also raised an allegation of bullying.
                                                                                                                  concerns did not constitute bullying. Although the performance
                                              The Employment Court upheld the disadvantage claim on               management process was described as “tenacious”, it was not
                                              the basis that Ms H’s employer did not meet its statutory and       hostile or unprofessional.
                                              contractual obligations to provide a safe and healthy work
                                                                                                                  Key takeaways
                                              environment. The employer had taken a number of steps in
                                              managing Ms H’s illness including:                                  Where managing employee performance, employers are expected
                                                                                                                  to react fairly and reasonably to the situation presented to them,
                                              • 	 Providing extended timeframes to respond to                     including the mental state of the employee.
                                                  performance concerns
                                                                                                                  Where there are mental health issues that may affect either
                                              • 	 Providing EAP counselling
                                                                                                                  performance itself or the employee’s response to a performance
                                              • 	 Allowing breaks to attend the gym; and                          management process, the employer should consider how these
                                              • 	 Providing support from business coaches.                        issues may best be dealt with to avoid causing further harm to the
                                                                                                                  employee. Independent medical advice may be required.
                                                                                                                  Throughout the process the employer will be expected to continue
                                                                                                                  to monitor the situation and to react appropriately to any
                                                                                                                  deterioration in the employee’s condition, including potentially
                                                                                                                  suspending the process while additional medical advice is sought
                                                                                                                  or while steps are taken to stabilise the employee’s condition.

                                                                                                                  Source: FGH v RST [2018] NZEmpC 60

                                                                                                                    Christie Hall, New Zealand Law Leader,
                                                                                                                    Employment and Health & Safety Law Leader
                                                                                                                    William Fussey, Senior Solicitor,
                                                                                                                    Employment and Health & Safety Team, EY Law

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People Watch Edition 3 - November 2018 - EY
Agile Manifesto —
Frequently asked questions

                                                                    What is the agile manifesto?                                           How are organisations applying it?                                       What can we learn from others who have embarked on
                                                                                                                                                                                                                    Agile journey?
During our July People                                              To address some of the challenges faced by software developers
                                                                    in 2001 a group defined a manifesto for encouraging better ways
                                                                                                                                           Some are moving to Agile in selected parts of their organisations,
                                                                                                                                           this has generally been for specific projects wanting to experience      Regardless of whether organisations implement Agile on a project
Watch Seminars in Auckland,                                         of developing software. The four values that underpinned this          and test aspects of Agile. Particularly as a tool to break down work     basis, or organisation wide, the idea of working in small, cross-
                                                                    Agile Manifesto have started to permeate across other business         into sprints and deliver iterative outputs. Others are truly using       functional units seems to resolve issues far more quickly than
Wellington and Christchurch we                                      functions to coordinate and deliver work effectively, these include:   Agile methods to transform and are applying it organisation wide.        in the past. Employing these contemporary methods will enable

had unprecedented numbers                                           • 	 Individuals and interactions over processes and tools.             What does scaled Agile typically look like?
                                                                                                                                                                                                                    organisations to respond to the increasingly competitive and
                                                                                                                                                                                                                    rapidly changing environment.
of people attend wanting to                                         • 	 Working product over comprehensive documentation.
                                                                    • 	 Customer collaboration over contract negotiation.
                                                                                                                                           ‘Agile at Scale’ is the broad terms used when an organisation
                                                                                                                                           chooses to take Agile beyond a pilot or particular project team to
understand more about Agile.                                        • 	 Responding to change over following a plan.
                                                                                                                                           the broader. This may involve multiple teams working on multiple
                                                                                                                                           products across an organisation. 49% of agile enterprises today              Do you have a question about Agile?
Based on the level of follow up                                     Where are we seeing Agile being implemented outside of
                                                                    Software Development?
                                                                                                                                           are using or actively considering a framework for scaling. Success
                                                                                                                                           in moving to scaled Agile typically involves the organisation                Please feel free to get in touch with Josh Blackie at
we have had, we are seeing a                                        Organisations from a diverse range of industry sectors outside         having a transformative ambition and strong sponsorship. This is             Joshua.blackie@nz.ey.com

number of organisations                                             of technology either have or are seriously considering moving
                                                                    to Agile ways of working in an attempt to become more agile.
                                                                                                                                           underpinned by significant investment in upskilling the workforce
                                                                                                                                           in these new ways of working and strong focus on leadership
thinking about Agile and                                            A high profile example of this in the New Zealand market is Spark.     capability to really ‘push the envelope’ in thinking differently about
                                                                                                                                           people practices.
                                                                    We are seeing it working in other areas and functions, from
wanting practical insight into the                                  manufacturing to product development to marketing, and now             What does this mean for the leaders and HR professionals
                                                                                                                                                                                                                    Source: June 2006 - Gartner Report on Market guide for Enterprise Agile
                                                                                                                                                                                                                    Frameworks.

“how” of Agile.                                                     its transforming how organisations hire, develop and manage
                                                                    their people.
                                                                                                                                           charged with leading this transformation?
                                                                                                                                           A large number of the challenges arising from pursuing an Agile
                                                                    Why are organisations pursuing this way of working?                    way of working are people-related, as it requires a culture and
                                                                    Rapid innovation is becoming a strategic imperative in today’s         capability transformation. There are also opportunities for the HR
Our Agile services team answered a wide variety of questions from
                                                                    world. Agile working allows organisations to deliver something         function themselves to consider applying Agile ways of working to
attendees across the three centres, so we thought it would be
                                                                    of value to the business and to the user faster. This delivery         themselves.
useful to replay some of those burning questions that people have
about Agile and its potential benefits for organisations.           generates insight and feedback to iterate and continually improve
                                                                    an offering with the customer at the core.

                                                                    Furthermore, organisations are pursuing greater speed to market,
                                                                    increased time to value for customers, increased efficiency, the
                                                                    ability to respond more effectively to complexity and reducing
                                                                    predictability. A bi product of all this is having more engaged
                                                                    teams who are learning and delivering in a sustainable way.                                                                                       Meredith Wilmot, Director, People Advisory Services
                                                                                                                                                                                                                      Joshua Blackie, Manager, People Advisory Services

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People Watch Edition 3 - November 2018 - EY
High Court full bench
provides guidance on health
and safety sentencing

                                                                        The High Court has determined that the correct approach to             • 	 The third step is a new step requiring the sentencing court to         The Court was critical of the levels of discount applied by the
                                                                        sentencing under the HSWA now requires a consideration of                  consider whether any further orders are required. The addition         District Court for mitigating factors. Usually a 25% discount from
With a six-fold increase in                                             four steps:                                                                of this step is to take into consideration the potential imposition    the starting point is applied for an early guilty plea, together
penalties being brought in                                              • 	 The first step is to assess the amount of reparation, which is         of orders that were not available under HSWA’s predecessor,
                                                                                                                                                   such as adverse publicity orders or health and safety
                                                                                                                                                                                                                          with a further discount of up to 30% if the defendant has made
                                                                                                                                                                                                                          voluntary payments to the victim, taken steps to ensure the
                                                                            the amount payable to the victim directly. The Court noted that
by the Health and Safety at                                                 the increase in fines under HSWA should not have any impact on         project orders.                                                        event will not recur or has not had previous conviction. The High
                                                                                                                                                                                                                          Court considered that a 30% discount should only be awarded
Work Act 2015 (HSWA), a key                                                 levels of reparation, because the level of harm to victims under
                                                                            HSWA has not changed.
                                                                                                                                               • 	 The final step involves making an overall assessment of the
                                                                                                                                                                                                                          in exceptional cases, where the defendant had gone above and
                                                                                                                                                   proportionality and appropriateness of all the penalties imposed
question has been whether the                                           • 	 The second step is to assess the quantum of the fine imposed.          in the preceding steps. In its judgment, the Court also made
                                                                                                                                                                                                                          beyond, following the event.

courts would simply increase                                                To assist with this, the Court has set out a four band approach
                                                                            as below, considering aggravating and mitigating factors
                                                                                                                                                   reference to the fact that a defendant’s ability or inability to pay
                                                                                                                                                   would be a consideration at this stage. For clarity, the Court
                                                                                                                                                                                                                          The Court did not criticise the District Court’s approach to
                                                                                                                                                                                                                          assessing ability to pay a fine, which has seen a number of fines
fine levels by six, or whether a                                                                                                                   also indicated that reparation would not be affected here,             under HSWA significantly reduced. The District Court has taken
                                                                                                                                                   rather it would only be the fine and other components of the           the approach that only in an extreme case should a fine for a
more nuanced approach would                                                                                                                        overall penalty.                                                       health and safety breach put a company out of business. This is in

be adopted.                                                                Culpability level                 Starting point for fine                                                                                      some contrast to the Taskforce that gave rise to the HSWA, which
                                                                                                                                                                                                                          indicated that “profit gained in the context of causing reasonably
                                                                                                                                                                                                                          preventable harm to workers is ill-gotten gain” and, businesses
                                                                           Low culpability                   Up to $250,000
                                                                                                                                                                                                                          that could not operate safely ought to be put out of business.
Under the previous legislation, the courts used a three step
                                                                                                                                                                                                                          The High Court’s decision provides clarity around the level of
approach to sentencing and assessed offending against three                Medium culpability                $250,000 to $600,000
                                                                                                                                                                                                                          fines that can be expected from the District Courts in future cases
culpability bands – low, medium and high. Since the HSWA came
                                                                                                                                                                                                                          and confirms the sentencing methodology that will be applied.
into force, the District Court has adopted a range of approaches.
                                                                           High culpability                  $600,000 to $1,000,000                                                                                       It remains clear that under the HSWA we will continue to see a
In a large number of cases, the initial fines have been significantly
                                                                                                                                                                                                                          significant uplift in fines and, coupled with a likely reduction in
reduced due to financial hardship. Reductions of up to 50% off the
                                                                                                                                                                                                                          the mitigation discounts, these fines are likely to have a material
initial starting point to account for mitigating factors have also         Very high culpability             $1,000,000 +
                                                                                                                                                                                                                          financial impact on businesses sentenced under the HSWA.
been a feature.

                                                                                                                                                                                                                          Source: Stumpmaster v WorkSafe New Zealand (2018) NZHC 2020

                                                                                                                                                                                                                            Christie Hall, New Zealand Law Leader,
                                                                                                                                                                                                                            Employment and Health & Safety Law Leader
                                                                                                                                                                                                                            Frank Peters, Associate, Employment and Health & Safety Team,
                                                                                                                                                                                                                            EY Law

14   | People Watch Edition 3 November 2018                                                                                                                                                                                                               People Watch Edition 3 November 2018 |   15
People Watch Edition 3 - November 2018 - EY
Resourcing talent from an international labour pool                      Away from the cities

Resourcing talent from an                      In a market like NZ, all businesses will have to consider whether
                                               they source talent from outside of the country where they have
                                                                                                                        INZ and the Government have a targeted immigration program
                                                                                                                        to encourage international talent and business to recruit into

international labour pool
                                               growth targets beyond organic. This however presents challenges          locations in New Zealand outside of major cities, stimulating
                                               and can cost time and money not applicable in the ordinary course        business in regional NZ. This presents an opportunity for
                                               of hiring in New Zealand.                                                businesses operating around the country, or willing to support
                                                                                                                        flexible working arrangements with their recruits.
                                               When recruiting internationally, there are technical considerations
                                               for businesses to ensure the role and candidate will meet                Traditional hubs such as Auckland, Wellington or Christchurch
                                               immigration requirements. Additionally, factors such as travel           are not always preferred by those relocating to New Zealand,
                                               expenses, relocation packages and candidate suitability all need         with many looking to relocate (amongst other reasons), to
                                               to be taken into account. Applicants from certain countries              move away from large cities to more regional settings. Cost of
                                               where regulations are more stringent may also slow down the              living is also typically lower in regional locations which can be a
                                               recruitment process.                                                     powerful bargaining tool if looking to recruit into the country in a
                                                                                                                        competitive market.
                                               Due to this complexity, expectations for timeframes, including
                                               assistance from third parties and Government processing should           As such, businesses should focus on growing markets in their
                                               all be factored in for a successful application process and arrival in   value chain and consider the availability of flexible working
                                               New Zealand.                                                             arrangements if a candidate would like to work in New Zealand but
                                                                                                                        is not attracted to the cities. There are several avenues through
                                               But what of the bigger picture for businesses recruiting
                                                                                                                        immigration application processing to flexible employment
                                               international talent into New Zealand?
                                                                                                                        arrangements to enable this.
                                               Investing in the right candidate
                                                                                                                        Right people, right place, right time, right cost
                                               International relocations can be expensive, and significant
                                                                                                                        With so much to think about, it is important to step back from
                                               investments of time and money need to pay dividends. So how
                                                                                                                        your recruitment and workforce planning programs to consider
                                               do employers get the best out of their international talent, in the
                                                                                                                        the opportunities that exist for businesses through the right
                                               short term and in a lasting sense?
                                                                                                                        international appointment.
                                               Almost all employers seek to demonstrate diversity in their
                                                                                                                        With such an investment in any international recruitment,
                                               workforce, one measure for which can be the integration of
                                                                                                                        businesses are realising more and more the need to think beyond
                                               overseas talent with local colleagues. Internationally diverse
                                                                                                                        the employee “hitting the ground running”, and think about the
                                               workforces typically demonstrate different perspectives,
                                                                                                                        long term strategy and benefits to the company.
                                               innovative thinking, and have opportunities to challenge each
                                               other, exchange refreshing experiences and skillsets.
                                               However very few employers measure the contributions of
                                               overseas talent to their business specifically, in a short term sense,
                                               but also throughout an international appointment in NZ, and even
                                               beyond repatriation.
                                               How can businesses ensure good ideas or initiatives stay with the
                                               business after international talent has left NZ? Can businesses
                                               design relocation packages or structure incentives with a view to
                                               integrating the benefits of international talent in the country in
                                               a long term sense, or even seek to localise the employee in the
                                               country, or keep them beyond a scheduled repatriation date.

                                                                                                                          Michael Harper, Director, People Advisory Services
                                                                                                                          Kristy Verster, Senior Manager, People Advisory Services

16   | People Watch Edition
                    Edition 33 November
                               November2018
                                        2018                                                                                                          People Watch Edition 3 November 2018 |   17
People Watch Edition 3 - November 2018 - EY
Contacts
                                                            Rohini Ram
                                                            People Advisory Services New Zealand Leader
                                                            People Advisory Services
                                                            Tel: +64 274 899 917
                                                            rohini.ram@nz.ey.com

                                              Workforce Advisory
                                                            Una Diver                                     Meredith Wilmot
                                                            Partner                                       Director
                                                            People Advisory Services                      People Advisory Services
                                                            Tel: +64 276 20 10 56                         Tel: +64 2167 9963
                                                            una.diver@nz.ey.com                           meredith.wilmot@nz.ey.com

                                                            Jason Blackmore                               Joshua Blackie
                                                            Senior Manager                                Manager
                                                            People Advisory Services                      People Advisory Services
                                                            Tel: +64 21 534 668                           Tel: +64 27 2626 555
                                                            jason.blackmore@nz.ey.com                     joshua.blackie@nz.ey.com

                                              Employment and Mobility
                                                            Graeme Knapp                                  Michael Harper                                James Barlow
                                                            Executive Director                            Director                                      Senior Manager
                                                            Tel: +64 274 439 849                          People Advisory Services                      Tel: +64 274 899 099
                                                            graeme.knapp@nz.ey.com                        Tel: +64 27 246 3854                          james.barlow@nz.ey.com
                                                                                                          michael.harper@nz.ey.com

                                              Immigration
                                                            Kristy Verster
                                                            Senior Manager
                                                            People Advisory Services
                                                            Tel: +64 21 226 5723
                                                            kirsty.verster@nz.ey.com

                                              Employment Law
                                                            Christie Hall                                 Frank Peters
                                                            Director                                      Manager
                                                            EY Law                                        EY Law
                                                            Tel: +64 2187 2596                            Tel: +64 9 348 8089
                                                            christie.hall@nz.ey.com                       frank.peters@nz.ey.com

18   | People Watch Edition 3 November 2018                                                                                           People Watch Edition 3 November 2018 |   19
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