Pharmacy that listens gets Award - Fri 30th October 2020 - Pharmacy Daily

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Pharmacy that listens gets Award - Fri 30th October 2020 - Pharmacy Daily
Fri 30th October 2020

Pharmacy that listens gets Award
   ALMOST six months after
being named as the 2020 Care
Pharmaceuticals Pharmacy Guild
of Australia Pharmacy of the Year
(PotY), Capital Chemist Chisholm,
has been presented with the
prestigious trophy at an in-store
ceremony this morning.
  Traditionally presented at the
annual Australian Pharmacy
Professional Conference, the 2020
title was initially announced during
a virtual event in Apr, due to the
COVID-19 pandemic (PD 02 Apr).
  Guild ACT Branch President,
Simon Blacker, said the pharmacy
had stood out from a competitive
field, because it had its finger on    and one which other pharmacies         the patients it serves and it’s about
the pulse of its community and         can look to for inspiration.”          constantly meeting the needs of its
sought to provide services that          Presenting the award to the          patients.”
were needed by local patients.         pharmacy owner, Rebecca Young,           Pictured, Australian Labor
  “It listens to the community,”       Federal MP for Bean, David Smith,      Party Federal MP for Bean in the
Blacker said.                          said Capital Chemist Chisholm          ACT, presenting the 2020 Care
  “It reacts to what the community     had impressed the judges with          Pharmaceutical Pharmacy Guild
needs and it does this while also      its focus on constantly seeking to     Pharmacy of the Year Award to
ensuring its business management       improve its services and business      Capital Chemist Chisholm’s Rebecca
strategies are second to none,         while maintaining its position as an   Young.
because it recognises the need         integral part of the community it
to constantly improve and evolve       serves.                                 Today’s issue of PD
in the competitive market that           “I think this pharmacy serves as
                                                                                 Pharmacy Daily today
community pharmacy is today.           a great model of what community
                                                                               features three pages of news,
  “This award is great recognition     pharmacy today is all about,” Smith
of a standout example of the           said.
                                                                               plus a the October Monthly
community pharmacy of the future,        “It’s about community, it’s about     Wrap Up.

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Pharmacy that listens gets Award - Fri 30th October 2020 - Pharmacy Daily
keep dreaming...
                                                                                                                         Inspiration for
                                                                                                                       your next escape

                                           Fri 30th October 2020

                                                                                                                                                        ©SATC
 All Black joins
 CWH’s NZ team
                                      TWC set for Tasmanian expansion
                                        TERRYWHITE Chemmart’s (TWC)
   PHARMACY discount giant,           Tasmanian network is set to hit 20
 Chemist Warehouse, is upping         stores in the coming months, with
 its game in New Zealand,             nine pharmacies set to join the
 recruiting rugby union legend,       brand.
 Dan Carter as its official brand       The expansion will see a collective
 ambassador.                          of seven pharmacies that have
   CWH NZ CEO, Azman Haroon,          been working together since the
 said landing the 112-Test            early 1990s become TWC stores.
 All Black was a huge coup              In addition to bringing established
 for the group, which has 16          pharmacies in Windsor Park,
 stores across the Shaky Isles,       Riverside, Mowbray, Launceston          collective group, Sam Pankhurst,      with us.”
 alongside more than 470 in           City, Launceston Health Hub, Exeter     the owner of the Newstead store,        Pictured, Tasmania’s new TWC
 Australia and one outlet in          and Newstead, to the network,           said the move to the TWC would        pharmacy owners, Rob Davies, Sam
 China, with the recent addition      the new recruits include half           give the owners access to business    Pankhurst, Brad Turner, Sam Oliver,
 of a pharmacy in Ireland (PD         the Pharmacy Guild of Australia         support services and sophisticated    Ivo Vincour, Justin Donaghue, Scott
 27 Oct).                             Tasmanian Branch Committee, with        IT platforms.                         Chambers, Jo Donaghue, Melissa
   Haroon said the group’s            President, John Dowling, currently        “In this ever-changing community    Johnson, Helen O’Byrne, Luciana
 values of affordability and          transitioning his Coventry’s            pharmacy landscape, we are            Torrents, Samantha Cabalzar and
 accessibility resonated with         Pharmacy in Latrobe to the TWC          looking forward to the transition     Christine White.
 Carter and were significant          banner, alongside Guild National        and are excited to explore all the
 factor in the former World           Councillor, Helen O’Byrne, and          new opportunities TWC will offer,”
 Rugby Player of the Year             State Committee representatives,        he said.                                Mo grow for PSS
 signing a multi-year deal with       Scott Chambers, Melissa Johnson           TWC CEO, Duncan Phillips, said
 the group.                                                                                                             PHARMACY Daily Editor
                                      and Brad Turner.                        the group was looking forward to        will spend the next month
   “Throughout my sporting              Dowling’s pharmacy is expected        working with the new businesses as
 career I was very aware of the                                                                                       cultivating a mo alongside
                                      to be the first of the nine stores to   they move across to the banner.         Australian Journal of
 importance of staying healthy        open under the TWC brand next             “The decision to join TWC was not
 and well, and I am looking                                                                                           Pharmacist counterpart, Chris
                                      month, followed by the Exeter-          made lightly, and we are honoured       Brooker, to raise funds for the
 forward to being able to help        based pharmacy in early Dec,            to welcome the professionalism and
 spread the message of good                                                                                           Pharmacists’ Support Service.
                                      with the remaining seven stores,        health leadership that comes from a       CLICK HERE to donate and
 health through my role as a          including Stephen Case’s pharmacy       team of this calibre,” he said.
 CWH ambassador,” Carter said.                                                                                        tag messages #MoFoePD or
                                      in Legana, to rebrand in early 2021.      “TWC will be stronger with them       #MoFoeAJP.
                                        Speaking on behalf of the             and we will make them stronger

 NPS names symposium speakers
   PHARMACIST and Griffith
 University Professor of Mental
 Health, Amanda Wheeler, is set
 to examine why ‘Medication                                                                                   Apply 1-2 times daily and you’ll see
 safety is everyone’s business’, at                                                                              reduced redness and flattening
 the NPS MedicinesWise National                                                                                                      of your scars,
 Medicines Symposium on 07 Dec.
                                                                                                                          just in time for summer.
   The 2020 event, will be
 conducted in a completely virtual     The event will include small
 format, and will be focused          group virtual networking sessions
 on the theme of rising to the        during breaks in the program.
 medication safety challenge.          CLICK HERE to register.                                     LAST DAY ON DEAL!
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Pharmacy that listens gets Award - Fri 30th October 2020 - Pharmacy Daily
©James Dawson
                                                                                                                                                 keep dreaming...
                                                                    Fri 30th October 2020                                                            Travel inspiration for your next holiday

Rockhampton Priceline lands SotY                                                                                                                                                                                                     Dispensary
  PRICELINE Pharmacy
Rockhampton Upper, has taken out
                                                                                                                                                                                                                                       Corner
the group’s 2020 Store of the Year
(SotY) title ahead of more than 470                                                                                                                                                                               CRISES breed innovation and
stores across Australia, at a virtual                                                                                                                                                                             the current COVID-19 pandemic
ceremony held on Wed night.                                                                                                                                                                                       has forced pharmacists around
  The Queensland pharmacy joined                                                                                                                                                                                  the world to think of new ways
the Australian Pharmaceutical                                                                                                                                                                                     of delivering medicines and
Industries (API) owned banner                                                                                                                                                                                     services.
group in 2017 and prides itself on                                                                                                                                                                                  But pharmacists’ creative
being an integral part of the local                                                                                                                                                                               thinking has not stopped at the
community.                                                                                                                                                                                                        dispensary, with one New Jersey-
  Priceline Pharmacy General                                                                                                                                                                                      based pharmacy manager,
Manager, Andrew Vidler, praised                                                                                                                                                                                   Colleen Calish, developing a
the efforts of the Rockhampton                                                                                                                                                                                    solution to ensure the safety of
Upper team, noting co-owner,                                                                                                                                                                                      trick-or-treaters this Halloween.
Dan Carpenter’s crucial role in                                                                                                                                                                                     Combining the laws of physics
developing his staff by ensuring                                                                                                                                                                                  and some engineering skills,
they continually develop new skills.                      comprehensive range of health and                                                                                                                       Calish created a snack slide out
  Vidler added that staff at                              beauty products the Rockhampton                                                                                                                         of a PVC pipe, gauze and rope,
the award-winning store were                              Upper pharmacy has a culture of                                                                                                                         adding some spooky spider
encouraged to explore ideas and                           “real, classic care”.                                                                                                                                   stickers for effect, to ensure a
make decisions.                                             Other winners named during the                                                                                                                        COVID-safe Halloween.
  “Every year we are pleased                              ceremony included, NSW store,                                                                                                                             Calish told Pharmacy Times
to recognise and celebrate the                            Priceline Pharmacy Yass’s Andrew                                                                                                                        that she had set up the slide at
store that has gone above and                             Douglas who took out the group’s                                                                                                                        a downward angle - we all know
beyond in every area, including                           Pharmacist of the Year title.                                             Pharmacy Riverlink taking out the                                             how gravity works - and tied it
customer service and overall store                          The Retail Manager of the Year                                          Priceline Sisterhood Vitality Award.                                          to a railing outside her house,
experience,” Vidler said.                                 Award went to South Australian,                                             Pictured, the Priceline Pharmacy                                            so that when a ghost, vampire
  “Rockhampton Upper is our                               Annie Murray-Parkes from Priceline                                        Rockhampton Upper team                                                        or supervillian shows up at her
top store because they have                               Pharmacy Port Lincoln.                                                    celebrating their win. Inset, MC,                                             door she can simply drop a
a dedicated and passionate                                  Victorian store, Priceline                                              Joel Creasey, and Priceline Brand                                             treat down the chute, without
team who truly care about their                           Pharmacy Newcomb was named as                                             Ambassador, Chrissie Swan,                                                    compromising social distancing
customers.”                                               the group’s Rising Star Store of the                                      announce the winners during the                                               guidelines.
  Vidler added that alongside a                           Year, with Queensland’s Priceline                                         virtual ceremony.

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Pharmacy that listens gets Award - Fri 30th October 2020 - Pharmacy Daily
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                                                       2020                                                                       Jellybean

Engage early and often with landlord                                                                                            What’s
  PHARMACY owners impacted by
COVID-19-related business losses
                                                                                                                               trending
are being urged to engage with                                                                                        NOVA Pharmaceuticals
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orderer to vacate its premises                                                                                      people with type 1 diabetes
earlier this week (PD 26 Oct)                                                                                       may have Coeliac Disease.” -
Lease1 Founder, Phillip Chapman,                                                                                    Diabetes Australia. This tasty
told Pharmacy Daily, that a                                                                                         treat gives a fantastic energy
number of pharmacies across the                                                                                     boost and is also a great snack
country have been experiencing                                                                                      with 9 all-natural colours
issues with landlords.                                                                                              available.
  “It’s the smaller landlords                                                                                         Glucoboost is developed
particularly who have tried to                                                                                      with the careful consideration
find an out under the legislation       every pharmacy that hasn’t got          stressed pharmacy owners cannot     of the diabetic and coeliac
to not provide support where it’s       a resolution, or is not getting         ignore rental problems.             communities in Australia.
needed,” he said.                       feedback in an appropriate time           “You need to be showing and         We hope to create a
  “I’m concerned about a lot of         from their landlord should either       putting your best foot forward,     withstanding brand that can
pharmacies who are in a state           contact the Guild or by all means       because the next step [after        aid and may make a difference
of limbo, where they perhaps            ring the Office of the Small Business   approaching your landlord] is       to the specialised care that
haven’t resolved COVID-19 rental        Commissioner, which is geared up        going to the Office of the Small    some people may need.
relief, where the landlord’s not        with mediators to resolve these         Business Commissioner and saying      Since its launch in early
responding or they’re not providing     matters.”                               ‘I’ve tried this and I can’t get    October, Glucoboost is now
data to the landlord, or the level of     Chapman, who was involved in          there’,” he said.                   available in 1600+ pharmacies
support is not sufficient and there’s   formulating the National Code of          “They’ll step in and facilitate   across Australia, a number
a bit of a stand-off between the        Conduct for commercial tenancies        mediation and if the pharmacist     that is continually growing;
parties.                                - leasing principles, after the         has been proactive, reasonable,     this reflects the quality
  “The longer that goes on it’s         COVID-19 pandemic hit in Mar,           communicative, then they’re going   of our product and the
going to fester and I really implore    said the Code was a “shield”, but       to get a good hearing.”             trust our customers share
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  Violence a rising issue in pharmacy                                             Childcare crisis                  to ALL your customers and
                                                                                                                    provide the additional care
    CALLS for greater action to         Pharmacy4Less CEO, Feras                    AUSTRALIA’S pharmacy
                                                                                                                    and consideration that your
  be taken to protect pharmacy          Karem, said it was “not                   workforce is being hamstrung
                                                                                                                    coeliac consumers may need.
  staff are growing after a spate       acceptable” for patients to lash          by the Federal Government’s
  of violent incidents in stores last   out at pharmacy staff, following          decision not to extend
  week.                                 the incident at the Auburn store.         COVID-19 childcare support in
    Patients at Pharmacy4Less             “Late night pharmacy is a               the Budget earlier this month
  Auburn, NSW (PD 21 Oct), and          healthcare point of call and our          (PD 13 Oct).
  the Chemist Discount Centre           dedicated team (pharmacists and             Professional Pharmacists
  Moe, Victoria (PD 26 Oct), have       assistants) must be supported             Australia President, Dr Geoff
  smashed store furniture in angry      and protected,” he said.                  March, told Pharmacy Daily
  exchanges with pharmacy staff,          “These pharmacies support               that childcare costs were a
  promoting calls for authorities       general practice and hospitals            significant barrier for many
  to do more to protect frontline       reducing visits to accident and           pharmacists looking to return
  health workers.                       emergency wards across the                to the workforce after having
    In a post on LinkedIn               country.”                                 children.

                                                            Glucoboost is now available in 1600+
                                                            pharmacies across Australia
                                                            Contact us today on: 1300 904 541

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