PRESENTATION TO THE PORTFOLIO COMMITTEE ON HOME AFFAIRS - 14 MARCH 2017 - Parliamentary ...

 
PRESENTATION TO THE PORTFOLIO COMMITTEE ON HOME AFFAIRS - 14 MARCH 2017 - Parliamentary ...
PRESENTATION TO THE PORTFOLIO COMMITTEE
     ON HOME AFFAIRS - 14 MARCH 2017
PRESENTATION TO THE PORTFOLIO COMMITTEE ON HOME AFFAIRS - 14 MARCH 2017 - Parliamentary ...
Outline of the Presentation

•   Aim of Presentation
•   Vision, Mission, Mandate and Values
•   DHA contribution to MTSF 2014 to 2019
•   Linkage between Medium Term Strategic Framework, Ministerial Priorities and Annual
    Performance Plan (APP) 2017/18 Targets
•   DHA End State Vision, Key Policy and Strategic Developments and Strategic Responses to
    Challenges
•   Overview of Organisational Performance for 2015/16
•   Overview of 2016/17 vs 2017/18 Targets
•   Summary of 2017/18 Annual Performance Plan Targets per Branch
•   Indicators and Targets for MTEF (Detailed Breakdown)
•   Budget Overview 2017 to 2020
PRESENTATION TO THE PORTFOLIO COMMITTEE ON HOME AFFAIRS - 14 MARCH 2017 - Parliamentary ...
Aim of the Presentation

To present the Portfolio
Committee on Home Affairs
with the:

•   Annual Performance Plan
    (APP) for the 2017/18
    financial year; and
•   Budgetary information for
    the 2017 to 2020 MTEF.

And

For the Portfolio Committee to
provide guidance and support
to assist the DHA in achieving
its strategic agenda.
VISION, MISSION, MANDATE AND VALUES
                                                                                                         VALUES
                                            MISSION
                            •     The efficient determination and                          Value Statement
                                  safeguarding of the identity and status                  The Department of Home Affairs is committed
                                  of citizens and the management of                        to being:
                                  immigration to ensure security,                          •    People-centred and caring;
                                  promote development and fulfill our                      •    Patriotic;
                                  international obligations.                               •    Professional and having integrity;
                                                                                           •    Corruption free and ethical;
           VISION                                                                          •    Efficient and innovative;
                                                             MANDATE                       •    Disciplined and security conscious.
•   A safe, secure South Africa
    where all of its people are
    proud of, and value, their          •    Custodian, protector and verifier of the identity and
    identity and citizenship.                status of citizens and permanent residents in South
                                             Africa (including issuing traveling documents that are
                                             recognised by other countries).
                                        •    Controls, regulates and facilitates immigration and
                                             the movement of persons through ports of entry. It
                                             also services foreign missions; enforces the
                                             Immigration Act; and determines the status of
                                             asylum seekers and refugees in accordance with
                                             international obligations.
DHA Contribution to MTSF 2014 to 2019

Contribution to National Development Plan (NDP)
A major focus of the NDP is to confront the triple challenge of poverty, inequality and unemployment
by achieving higher growth rates.
•   A priority for the DHA is to facilitate the acquisition of the critical skills needed for economic growth
    and to build our own skills base.
•   The NDP draws on international experience in pointing out that the strategy will succeed if it is led by
    a capable state staffed by professionals; where trust is engendered by social stability improved
    services and reduced corruption; and the mass of citizens feel part of the plan and economic
    development.
•   The DHA could play a key role in enabling regional development by working with SADC countries to
    establish efficient, secure and managed migration.
•   The inclusion of all citizens in democracy and development is enabled by providing them with a
    status and an identity thus access to rights and services.
•   The modernisation programme of the DHA can reduce fraud and the cost of doing business by
    enabling e-government and this will attract more investment.
MTSF Priorities & DHA Commitments in support of
                       MTSF 2014 to 2019

      DHA Contribution to 14        DHA Commitments in support of MTSF outcomes
      Government Outcomes

                                •   BMA established and operational in 2017/18
                                •   Integrated Border Management Strategy developed and
                                    implemented to defend, protect, secure and ensure well-
                                    managed borders by 2018/19
3. All people in South Africa
                                •   74% or 810 000 of all births captured within 30 days by
are and feel safe
                                    2018/19
                                •   National Identity System (NIS) operational by 2019/20
                                •   100% of all designated ports of entry equipped with
                                    biometric systems by 2018/19
                                •   Immigration and Refugees Bills submitted to Parliament
                                    for approval by 2018/19
MTSF Priorities & DHA Commitments in support of
                       MTSF 2014 to 2019 (Cont)

4. Decent employment          •   3 DHA Premium Visa & Permit Service Centres for
through inclusive economic        Corporate Account clients and their families opened
growth                        •   85% of critical skills visas adjudicated within 4 weeks for
                                  applications processed within the RSA

12. An efficient, effective
and development oriented      •   Establishment of the DHA Contact Centre (2015/16)
public service

                              •   No DHA commitment in MTSF
13. Social protection and     •   DHA contributes through enabling documents (citizens,
(14) Social cohesion and          vulnerable groups, refugees) and access to systems (e.g.
nation building                   DSD)
LINKAGE BETWEEN:

• MEDIUM TERM STRATEGIC FRAMEWORK (MTSF),
   • MINISTERIAL PRIORITIES 2014 TO 2019 &
• ANNUAL PERFORMANCE PLAN TARGETS (2017/18)
Outcome 3: All people in SA are and feel safe

MTSF                MTSF Target                      Ministerial Priority DHA Target 2017/18
Sub-outcome
SA’s borders        Border Management                Establish an         •   BMA Road Map approved
effectively         Authority (BMA) established      effective BMA            by Minister
defended,           and operational in 2017/18
protected,          Integrated Border                Establish an         •   Implementation of
secured and well-   Management Strategy to           effective BMA            Integrated Border
managed             defend, protect, secure and                               Management Strategy
                    ensure well-managed borders                               monitored by BMA (Action
                    developed and fully                                       Plans of various organs of
                    implemented by 2018/19                                    state)
                    Immigration and Refugees Bills   Comprehensive        •   Immigration and Refugees
                    submitted to Parliament by       review of                Bills approved by Minister
                    2018/19                          Immigration Policy       for submission to Cabinet
Identity of all     74% or 810 000 of all births     Complete the         •   750 000 births registered
persons in SA       captured within 30 days by       Modernisation            within 30 calendar days of
known and           2018/19                          Programme                birth
secured
Outcome 3: All people in SA are and feel safe (Cont)

MTSF Sub-     MTSF                      Ministerial      DHA Target 2017/18
outcome                                 Priority
Identity of   National Identity         Complete the     •   Citizenship and Amendment processes developed
all persons   System (NIS)              Modernisation        onto live capture (automated)
in SA         operational (2019/20)     Programme        •   Impact analysis report signed off by DDG:CS and
known and                                                    DDG:IMS (Automated Fingerprint Identification
secured                                                      System (AFIS))
                                                         •   Mobile solution for live capture piloted in 9 offices
                                                         •   EMCS (full biometric scope) piloted at one port of
                                                             entry
                                                         •   Draft White Paper for the repositioning of the DHA
                                                             submitted to Minister for approval (including Digital
                                                             Strategy for DHA)
              100% of all designated    Complete the     •   EMCS (full biometric scope) piloted at one port of
              ports of entry equipped   Modernisation        entry
              with biometric systems    Programme        •   Bid documentation issued and evaluated; and
              capable of processing                          submitted to National Treasury to obtain TA II
              100% of travellers (for   Upgrade key          approval (Public-private partnership (PPP) for
              ports equipped with       ports of entry       improving infrastructure at ports of entry)
              EMCS) by 2018/19          (6)
Outcome 4: Decent employment through
                   inclusive economic growth
Sub-outcome           MTSF                             Ministerial Priority DHA Target 2017/18

The elimination of    3 DHA Premium Visa & Permit      Comprehensive      •   80% of critical skills visas
unnecessary           Service Centres for Corporate    review of              adjudicated      within 4
burdens and lower     Account clients and their        Immigration Policy     weeks for applications
price increase for    families opened by 2018/19                              processed within the RSA
key inputs and wage
goods fosters         85% of critical skills visas
investment and        adjudicated within 4 weeks for
economic growth       applications processed within
                      the RSA by 2018/19
Outcome 12: An efficient, effective and
                development oriented public service
Sub-outcome           MTSF                         Ministerial Priority   DHA Target 2017/18

Increased             Improved feedback            Improved client        •   300 managers        (junior,
responsiveness of     opportunities for citizens   experience through         middle and senior) trained
public servants and   and other service users      leadership                 in      leadership      and
accountability to     (DHA contact centre          (Moetapele)                management development
citizens              solution implemented                                    programmes to improve
                      (2015/16)                                               performance             and
                                                                              professionalisation
DHA End State Vision, Policy
  and Strategic Developments
              and
Strategic Responses to Challenges
DHA End State Vision

The management of the DHA has developed a vision for Home Affairs which they believe will transform
all the elements of the organisation - people, processes and organisation and funding models.

A new sustainable model of Home Affairs must ensure that:
•   The DHA will manage a national identity system that will be a the heart of security, service delivery
    and an efficient state.
•   Immigration is used strategically and securely to achieve national and regional goals; and the
    documentation and legitimate visitors are facilitated rapidly.
•   Patriotic, professional and humane officials can adequately protect the security and integrity of its
    people, systems, services and infrastructure.
•   The status of asylum seekers is securely, humanely and efficiently determined; and refugees are
    assisted in a coordinated way by the state and NGOs.
•    A model is found that ensures the sustainable funding of Home Affairs with a net gain to the fiscus
    through reduced corruption and increased efficiency.
Policy and Strategic Developments
Focus Area           Initiatives
Establishment of the •   The BMA will be established in an incremental manner with effect from
BMA                      2017/18 onwards.

                     •   The focus for 2017/18 will be on:
                            Finalisation of the BMA legislation, the launch of the BMA and approval
                              of the Blue Print and Road Map for the operationalisation of the BMA.

                            The BMA will champion the implementation of an Integrated Border
                             Management Strategy that will have responsibilities for many organs of
                             state across all spheres of government.
Repositioning of     •   The DHA is being re-imagined as a modern, digital, secure custodian of
DHA as a modern          national identity, responding to the present and future needs and
and highly secure        circumstances and run by professionals, operating in a highly secure
department               environment to protect the precious records of the lives of our people.

                     •   The focus for 2017/18 will be on the development of a White Paper to be
                         submitted to Cabinet.
Policy and Strategic Developments (Cont)
Focus Area       Initiatives
Early Birth      •   The DHA and Department of Planning, Monitoring and Evaluation (DPME) will
Registration         jointly evaluate the birth registration process starting in the 2016/17 financial
                     year to identify strengths and weaknesses in the adopted birth registration
                     strategies. The effectiveness of birth registration processes, systems and
                     strategies will be evaluated by researchers nationally.

                 •   The evaluation study will inform policy and strategy and enable resources to
                     be used effectively and will build the capacity of the DHA to conduct future
                     evaluations.

                 •   The focus in 2017/18 will be on registering a minimum of 750 000 births and
                     the development of a strategy to optimise the registration of birth based on
                     the results from the birth evaluation study.
Policy and Strategic Developments (Cont)
Focus Area   Initiatives
Moetapele    •   The Moetapele (leadership) initiative was launched in May 2015, which challenges
Initiative       staff to be client-centred and innovative in the front and back office to improve
                 service delivery and the client experience.
             •   Moetapele has a strong focus on leadership development and intensive leadership
                 workshops were conducted for office managers in all 9 provinces supported by the
                 implementation of operations tools to improve management practices in the front
                 and back office (2016/17).
             •   Other gains which have been recorded:
                    38 frontline offices and interventions at head office in areas such as
                     immigration services, human resource management and development and
                     counter-corruption and security services.
                    Marabastad Renovation project (infrastructure improvements, operations
                     management practices and process / system improvements).
             •   The focus for 2017/18 will be on:
                    Births, marriages and deaths (BMD) back office processes (head office).
                    Frontline offices not modernised as yet in respect of BMD.
                    Head office business units such as Legal Services
Policy and Strategic Developments (Cont)
Focus Area           Initiatives
Good Governance      •   The DHA will build on the improved audit outcome for the 2015/16 financial
and Administration       year and significant improvement in organisational performance since 2012.
                     •   Emphasis will be placed on ensuring:
                            Necessary controls, processes and systems are improved on;
                            Establishing of sound leadership and management practices;
                            Adequate delegation of powers;
                            Building a strong monitoring and evaluation function and a programme
                             office supported by reliable management information; and
                            Ensuring a conducive working environment for clients and staff.
Policy and Strategic Developments (Cont)
Focus Area         Initiatives
White Paper on     •   The launch of the Green Paper on International Migration for public
International          consultation took place on 30 June 2016.
Migration
                   •   Key engagements took place in the 2016/17 financial year with the White
                       Paper to be submitted to Cabinet by March 2017 and making
                       recommendations in the following areas:
                          Management of admissions and departures;
                          Residency and naturalisation;
                          International migrants with skills and capital;
                          Ties with South African expatriates;
                          Asylum seekers and refugees; and the
                          Integration process for international migrants.
                   •   The focus in 2017/18 will be on the drafting of Immigration and Refugees Bills
                       for submission to Cabinet.
Critical Challenges and Strategic Responses
DHA Challenges                       Strategic Responses (Past and Future)
Effective and efficient management   •   Develop and implement new policy and legislation (e.g. Zimbabwean and
of the asylum seeker and refugee         Lesotho dispensations, Policy on International Migration);
environment.                         •   Partner and share responsibilities with key stakeholders (“Whole-of-
                                         Government” and “Whole-of- Society” approach);
                                     •   Strengthen capacity of Refugee Appeal Board (RAB) and Standing Committee
                                         on Refugee Affairs (SCRA); and
                                     •   Use of public-private partnerships (PPP).
Overhaul of the border               •   Establish a Border Management Authority;
management environment and           •   Infrastructure development at ports of entry;
provision of acceptable port         •   Use of public-private partnerships;
infrastructure.                      •   On-going capacitation of the inspectorate function; and
                                     •   Focused attention on law enforcement operations.
Historical under-funding and         •   Developing and advocating a business case to reposition the DHA, including
resourcing of the DHA.                   new funding, operational and organisational models;
                                     •   Strengthen and expand partnerships (PPP with banks); and
                                     •   Improve governance and financial management practices.
Dependency on the Departments        •   Find strategic way around vested interests, such as campaigning robustly using
of Public Works and SITA for             clear evidence of consequences of poor service (obtain exemption from SITA
timeous service delivery.                for networks)
Critical Challenges and Strategic Responses (Cont)
DHA Challenges                               Strategic Responses (Past and Future)

Non-integration of IT systems across the     •   Invest in the modernisation of the DHA in terms of capacity to drive
DHA.                                             the process: specialists and programme office.
                                             •   Build a security system to protect the DHA. This will include process
                                                 and system security such as the design and implementation of a
                                                 national identity system with biometric capability; as well as cadre
                                                 formation, vetting, counter intelligence and cyber security.
Lack of efficient records management in      •   Phased digitisation of records through partnerships with appropriate
support of key services to clients.              organisations (e.g. StatsSA)
Lack of capacity in critical support areas   • Phased restructuring of staff according to a plan (proposed by
such as Legal Services, Risk Management,       consulting firm) so as to increase the proportion of specialists; and
Information Services, Counter Corruption     • Priorisation of vacant and funded posts.
and Security Services & Financial
Management.
Fight against unlawful activities.           • Shift resources and start building security systems around high-risk
                                               areas and processes; and
                                             • Continue with programmes to combat fraud and corruption.
Ensuring staff are appropriately trained,    • The professionalisation of the DHA through developing officials that are
professional and caring with the required      ethical, patriotic and professional.
leadership and management capabilities.      • Training programmes and the development of leadership and
                                               management capabilities will be a key success factor.
OVERVIEW OF ORGANISATIONAL
 PERFORMANCE FOR 2015/16
Overview of Organisational Performance – 2015/16

•   The Department had a total of 36 targets planned for 2015/16 financial year. A total of 29 targets
    were achieved representing 81% achievement rate, 7 (19%) targets were not achieved.

•   Significant improvement in organisational performance has been realised over the last 3 financial
    years
Overview of Organisational Performance – 2015/16 (Cont)
The main reasons for the improvement in organisational performance over the last 3 financial years
can be attributed to:

Improved governance, planning, implementation and monitoring practices:
      Cascading of the DHA strategy throughout the organisation.
      Planning is focused on those critical priorities which will ensure maximum impact.
      Development of clear planning and M&E guidelines, tools and capacity building in this regard.
      Improved governance practices such as the formation of a Key Performance Indicator Panel to
       quality assure technical indicator description sheets, compliance with prescripts such as
       SMART(E)(F) - (Specific, Measurable, Achievable, Relevant, Timeous, Evidence based and
       Funded) principles, and improved design of reporting templates upfront.
      Increasing realisation of the importance of integrated planning to identify and address key
       dependencies and risks.
      One-on-one feedback / consultation sessions with branches on performance information /
       bottom up approach to planning.
      Intensified monitoring of progress in achieving targets.
Overview of Organisational Performance – 2015/16 (Cont)

The main reasons for the improvement in organisational performance over the last 3 financial years
can be attributed to:

 Improved internal controls around management practices.
      The participation of Internal Audit in the strategic management process.
      Improved governance arrangement, e.g. Audit Action Plan and Quarterly Reviews.
      Application of lessons learned from audits in previous financial years.

 Improved analysis of past and current departmental and branch performance to inform institutional
  planning
OVERVIEW OF TARGETS – 2016/17 VS 2017/18
Number of Targets per Programme for 2017/18
             Programme                 2016/17         2017/18
                                     No of Targets   No of Targets
1. Administration                         19              13

2. Services to Citizens                   5               5

3. Immigration Services (including        8               10
   BMA)

                                          32              28
Total
OVERVIEW OF TARGETS – 2016/17 VS 2017/18
BRANCH             New Targets for 2017/18                        Changes to 2016/17 Targets

 IMS     •   100 law enforcement operations /            •   Feasibility report submitted to
             inspections conducted to ensure                 National Treasury for TA I approval
             compliance with immigration and                 (RROs) – responsibility moved from
             departmental legislation                        Finance to Immigration Services

                                                         •   Target on Premium Visa and Permit
                                                             Centres achieved in 2016/17
 BMA     •   Bid documentation issued and evaluated      •   NA
             to obtain TA II approval from Treasury
             (PPP for ports of entry) – responsibility
             moved from Finance to BMA
  CS     •   Strategy for “Discontinuation of the Green •    IDs (1st & 2nd issue) moved to DHA
             Barcoded Identity Document” approved            Ops Plan for 2017/18
             by Minister
         •   Mobile solution for live capture piloted in
             9 offices
OVERVIEW OF TARGETS – 2016/17 VS 2017/18
BRANCH             New Targets for 2017/18                         Changes to 2016/17 Targets
  IS      •   Automation of Amendments and              •   EMCS (full biometric scope) piloted at one
              Citizenship                                   port of entry (roll over from 2016/17)
          •   Impact analysis report signed off by
              DDG:CS and DDG:IMS (Automated
              Fingerprint Identification System (AFIS))

HRM&D     •   70% of employees charged with             •   NA
              misconduct found guilty in finalised
              misconduct cases
  IPS     •   NA                                        •   Compliance targets on Annual Report,
                                                            Quarterly Reports moved to DHA Ops Plan for
                                                            2017/18 (as per DPME recommendation)
FIN&SCM   •   NA                                        •   Compliance targets on Annual Financial
                                                            Statements and In Year Monitoring Reports
                                                            moved to DHA Ops Plan (as per DPME
                                                            recommendation)
 CCSS     •   No changes                                •   NA

COMMS     •   No changes                                •   NA
SUMMARY OF 2017/18 TARGETS PER BRANCH
Summary of 2017/18 Targets
BRANCH                                              DETAILS

IMS      1. 100 law enforcement operations / inspections conducted to ensure compliance with
            immigration and departmental legislation
         2. Immigration and Refugees Bills approved by Minister for submission to Cabinet
         3. 5 ports of entry and 1 refugee reception office with either improved residential or office
            accommodation or both
         4. 85% of permanent residence applications adjudicated within 8 months for applications
            collected within the RSA (specific sections)
         5. 90% of business & general work visas adjudicated within 8 weeks for applications
            collected within the RSA
         6. 80% of critical skills visas adjudicated within 4 weeks for applications collected within the
            RSA
         7. Feasibility report submitted to National Treasury for TA I approval (Refugee Reception
            Offices)
Summary of 2017/18 Targets (Cont)
BRANCH                                           DETAILS

BMA      1. BMA Road Map approved by Minister
         2. Implementation of Integrated Border Management Strategy monitored by BMA (Action
            Plans of various organs of state)
         3. Bid documentation issued and evaluated; and submitted to National Treasury to obtain
            TA II approval from Treasury (PPP for 6 ports of entry)
CS       1. 750 000 births registered within 30 calendar days
         2. 3 million smart ID cards issued
         3. 90% of passports (live capture) issued within 13 working days
         4. Strategy for “Discontinuation of the Green Barcoded Identity Document” approved by
            Minister
         5. Mobile solution for live capture piloted in 9 offices
IS       1. Citizenship and Amendment processes developed onto live capture
         2. Impact analysis report signed off by DDG:CS and DDG:IMS (Automated Fingerprint
            Identification System (AFIS))
         3. EMCS (full biometric scope) piloted at one port of entry
Summary of 2017/18 Targets (Cont)
BRANCH                                             DETAILS

HRM&D    1. 300 managers (junior, middle and senior) trained in leadership and management
            development programmes to improve performance and professionalisation
         2. 70% of employees charged with misconduct found guilty in finalised misconduct cases
         3. Vacancy rate maintained at 10% or below
IPS      1. Draft White Paper for repositioning of the DHA submitted to Minister for approval

CCSS     1. 20 awareness initiatives on ethics, fraud prevention and counter corruption conducted
         2. 66% of reported cases investigated and finalised within 90 working days
         3. 2 detection reviews / security evaluations on processes conducted to identify possible
            vulnerabilities to fraud, corruption and security breaches in business processes
         4. 80 Threat and Risk Assessments (TRAs) conducted in accordance with the
            requirements of MISS and / or MPSS
         5. 572 vetting files finalised and referred to State Security Agency (SSA) for evaluation
Summary of 2017/18 Targets (Cont)
BRANCH                                            DETAILS
COMMS    1. Communication strategy and action plan implemented with a focus on:
         •   Corporate Communication Services
         •   Media Relations
         •   Public Awareness Engagements

         (4 Publications of Ikhaya internal newsletter, 28 media engagements, 6 Ministerial Izimbizo,
             and Budget Vote Communication event, 11 Publications of Ministerial Home Affairs
             Today, 8 Notes from the DG’s desk and 2 Campaigns)
INDICATORS AND TARGETS FOR THE MTEF

    IMMIGRATION SERVICES
             &
BORDER MANAGEMENT AUTHORITY
Strategic Objective: Movement of persons in and out of the country managed according to a risk
                                        based approach
Indicator for 2017/18             Estimated              Target        Target         Target
                                  Performance            17/18         18/19          19/20
                                  2016/17
Ministerial approval for BMA      BMA Bill introduced    BMA Road      BMA            BMA
Road Map (2017/18)                into Parliament        Map           operational    operational
                                                         approved by   according to   according to
Phased operationalisation of      BMA Blue Print         Minister      BMA Road       BMA Road
BMA as per approved BMA Road      prepared                             Map            Map
Map (2018/19 & 2019/20)

Quarterly Targets for 2017/18
Q1    1st Draft of BMA Road Map approved by BMA Project Manager
Q2    1st Draft of BMA Road Map presented at EXCO and MMM
Q3    2nd Draft of BMA Road Map presented at EXCO and MMM
Q4    Final draft of Road Map submitted to Minister for approval
Strategic Objective: Movement of persons in and out of the country managed according to a risk based
                                                  approach
Indicator for         Estimated            Target                Target                Target
2017/18               Performance          17/18                 18/19                 19/20
                      2016/17
Monitoring of         Integrated Border    Implementation of     Implementation of     Implementation of
phased                Management           Integrated Border     Integrated Border     Integrated Border
implementation of     Strategy (Over-      Management            Management            Management Strategy
Integrated Border     arching strategy)    Strategy monitored    Strategy monitored    monitored by BMA
Management            approved by          by BMA (Action        by BMA (Action        (Action Plans of
Strategy by BMA       Minister             Plans of various      Plans of various      various organs of
                                           organs of state)      organs of state)      state)

Quarterly Targets for 2017/18
Q1      Monitoring conducted through quarterly IBMS implementation progress reports submitted to Minister
Q2      Monitoring conducted through quarterly IBMS implementation progress reports submitted to Minister
Q3      Monitoring conducted through quarterly IBMS implementation progress reports submitted to Minister
Q4      Monitoring conducted through quarterly IBMS implementation progress reports submitted to Minister
Strategic Objective: Good governance and administration

Indicator                       Projected           Annual Target        Annual Target     Annual Target
                                Baseline by 31      17/18                18/19             19/20
                                Mar 2017
Compliance with Treasury        Feasibility study   Bid documentation    TA III approval   Monitoring of the
Regulations in respect of       undertaken and      issued and           obtained prior    implementation of
entering into a PPP (2017/18                        evaluated; and       to concluding     the PPP agreement
                                TA I request
and 2018/19)                                        submitted to         PPP               and performances
                                submitted to
                                                    National Treasury    agreements        under the PPP
Monitoring of PPP               National Treasury
                                                    for TA II approval                     agreement
Implementation (2019/20)

Quarterly Targets for 2017/18
Q1    Request for Proposal (RfP) documentation and evaluation criteria developed and signed off by DG
Q2    Request for Proposal issued
Q3    Preferred bidder recommended to National Treasury
Q4    Request for TA II approval submitted to National Treasury
Strategic Objective: Movement of persons in and out of the country managed according to a risk
                                        based approach
Indicator for 2017/18             Estimated               Target         Target       Target
                                  Performance             17/18          18/19        19/20
                                  2016/17
Number of law enforcement         New PI                  100            100          100
operations / inspections
conducted to ensure compliance
with immigration and
departmental legislation

 Quarterly Targets for 2017/18
 Q1   25
 Q2   25
 Q3   25
 Q4   25
Strategic Objective: Movement of persons in and out of the country managed according to a risk
                                        based approach
Indicator                   Estimated           Annual Target     Annual Target     Annual Target
                            Performance         17/18             18/19             19/20
                            2016/17
Ministerial approval of     White Paper on      Immigration and   Immigration       New legislation
Immigration and Refugees    International       Refugees Bills    and Refugees      implemented
Bills for submission to     Migration           approved by       Bills submitted
Cabinet (2017/18)           submitted to        Minister for      to Parliament
                            Cabinet for         submission to     for approval
Immigration and Refugee     approval            Cabinet
Bills submitted to
Parliament for approval
(2018/19)

New legislation
implemented (2019/20)
Quarterly Targets for 2017/18
Q1   Outline and structure of the Immigration Amendment Act submitted to Minister for approval

     Outline and structure of the Refugees Amendment Act submitted to Minister for approval
Q2   Immigration Amendment Bill drafted

     Refugees Amendment Bill drafted
Q3   Immigration Amendment Bill submitted to EXCO for recommendation to the Minister

     Refugees Amendment Bill to EXCO for recommendation to the Minister
Q4   Immigration Amendment Bill submitted to Minister for approval

     Refugees Amendment Bill to Minister for approval
Strategic Objective: Strategic Objective: Movement of persons in and out of the country managed
                                  according to a risk based approach
Indicator                                  Estimated            Annual       Annual   Annual
                                           Performance          Target       Target   Target
                                           2016/17              17/18        18/19    19/20
Number of ports of entry and refugee       15                   6           10         -
reception offices with either improved                                                (Transfer to
residential or office accommodation or                                                BMA)
both.

Quarterly Targets for 2017/18
Q1      Implementation plan approved by DDG: IMS
Q2      Infrastructure improved at 1 ports of entry
Q3      Infrastructure improved at 2 ports of entry
Q4      Infrastructure improved at 2 ports of entry and 1 refugee reception office
Strategic Objective: Enabling documents issued to foreigners efficiently and securely
Indicator                                               Estimated     Annual     Annual      Annual
                                                        Performance   Target     Target      Target
                                                        2016/17       17/18      18/19       19/20
Percentage (%) of Permanent Residence                   85%           85%        85%         85%
applications adjudicated within 8 months for
applications collected within the RSA

(Above applications refer to: critical skills (s27b),
general work (s26a) and business (s27c) only)

Quarterly Targets for 2017/18
Q1     85%
Q2     85%
Q3     85%
Q4     85%
Strategic Objective: Enabling documents issued to foreigners efficiently and securely

Indicator                        Estimated       Annual Target     Annual Target    Annual Target
                                 Performance     17/18             18/19            19/20
                                 2016/17
Percentage (%) of Business and 80%               90%               95%              95%
General Work Visas adjudicated
within 8 weeks for applications
processed within the RSA

Quarterly Targets for 2017/18
Q1   90%
Q2   90%
Q3   90%
Q4   90%
Strategic Objective: Enabling documents issued to foreigners efficiently and securely
Indicator                         Estimated        Annual Target    Annual Target     Annual Target
                                  Performance      17/18            18/19             19/20
                                  2016/17
Percentage (%) of Critical        75%             80%               85%               85%
Skills visas adjudicated within
4 weeks for applications
processed within the RSA

Quarterly Targets for 2017/18
Q1    80%
Q2    80%
Q3    80%
Q4    80%
Strategic Objective: Good governance and administration
Indicator       Projected Baseline by 31         Annual Target        Annual Target    Annual Target
                Mar 2017                         17/18                18/19            19/20
Compliance      Feasibility study, including     Feasibility report   Bid issued and   TA III obtained
with Treasury   financial model, for building    submitted to         evaluated to     prior to
                                                 National             obtain TA II     concluding PPP
Regulation 16   asylum processing centres
                                                 Treasury for TA I    approval from    agreements
                completed and submitted to
                                                 approval             National
                Minister for approval                                 Treasury
Quarterly Targets for 2017/18
Q1    Scope of engagement of Transaction Advisor approved by DG
Q2    Option analysis performed by service provider and report submitted to DG
Q3    Affordability, risk transfer and value for money analysis demonstrated by Transaction Advisor and
      report submitted to DG
Q4    Feasibility report for TA I approval submitted to National Treasury
CIVIC SERVICES
Strategic Objective: Eligible citizens are issued with enabling documents relating to identity and
                                                  status
Indicator                  Projected            Annual Target      Annual Target      Annual Target
                           Baseline by 31       17/18              18/19              19/20
                           Mar 2017
Number of births           745 000              750 000           810 000            810 000
registered within 30
calendar days

Quarterly Targets for 2017/18
Q1    192 825
Q2    190 564 (accumulative total of 383 389)
Q3    170 106 (accumulative total of 553 495)
Q4    196 505 (accumulative total of 750 000)
2015/16 Births Target versus Actual Achievement

    Province     Provincial Target      Actual        Balance of      Total    31 to 60 days on    Total
                                     Achievement     births 31-60     (a+b)       holidays &      (a+b+c)
                                          (a)         days that                   weekends
                                                   occurred during                    (c )
                                                   normal working
                                                       days (b)

Eastern Cape          94 725           83 959          4 193         88 152         5 734         93 886

Free State            45 517           41 902          1 081         42 983         1 462         44 445

Gauteng              174 084           163 236         6 330         169 566        8 578         178 144

Kwa-Zulu Natal       127 708           119 961         11 758        131 719       14 805         146 524

Limpopo               94 767           92 514          6 098         98 612         7 707         106 319

Mpumalanga            57 173           55 712          3 591         59 303         4 878         64 181

Northern Cape         22 987           21 136           440          21 576          916          22 492

North West            47 262           45 179          1 511         46 690         3 225         49 915

Western Cape          85 777           79 887          4 375         84 262         4 314         88 576

Head Office             0               279              0            279             0            279

     Total           750 000           703 765         39 377        743 142       51 619         794 761

                        According to Statistics South Africa, the number of birth occurrences for
                        2015 totalled 943 802 (Recorded Live Births 2013-2015, 27 October 2016)
Strategic Objective: Eligible citizens are issued with enabling documents relating to identity and
                                                   status
Indicator                     Projected           Annual Target    Annual Target      Annual Target
                              Baseline by 31      17/18            18/19              19/20
                              Mar 2017
Number of smart ID cards      2 200 000           3 million        5 million          8 million
issued to citizens 16 years
of age and above

Quarterly Targets for 2017/18
Q1    810 000
Q2    750 000 (accumulative total of 1 560 000)
Q3    690 000 (accumulative total of 2 250 000)
Q4    750 000 (accumulative total of 3 million)
Strategic Objective: Eligible citizens are issued with enabling documents relating to identity and
                                                     status
Indicator                      Projected Baseline      Annual Target    Annual Target      Annual Target
                               by 31 Mar 2017          17/18            18/19              19/20
Percentage (%) of machine      90%                     90%              90%               90%
readable passports (new
live capture system) issued
within 13 working days for
applications collected and
processed within the RSA

Quarterly Targets for 2017/18
Q1      90%
Q2      90%
Q3      90%
Q4      90%
Strategic Objective: Eligible citizens are issued with enabling documents relating to identity and status

Indicator               Projected       Annual Target           Annual Target              Annual Target
                        Baseline by     17/18                   18/19                      19/20
                        31 Mar 2017
Ministerial approval    New PI          Strategy for            Strategy for              Strategy for
for “Strategy for                       “Discontinuation of     “Discontinuation of the   “Discontinuation of the
Discontinuation of                      the Green Barcoded      Green Barcoded            Green Barcoded
the Green Barcoded                      Identity Document”      Identity Document”        Identity Document”
Identity Document”                      approved by Minister    implemented               implemented
                                                                 (phased approach)         (phased approach)

Quarterly Targets for 2017/18

Q1     Feasibility study on the current green barcoded identity document environment conducted
Q2     Strategy approved by DDG: CS
Q3     Strategy presented to EXCO and Minister’s Management Meeting (internal stakeholders) and SABRIC,
       JCPS and G&A clusters (external stakeholders)
Q4     Strategy approved by Minister
Strategic Objective: An integrated and digitised National Identity System (NIS) that is secured and contains
                         biometric details of every person recorded on the system
Indicator                           Projected          Annual Target      Annual Target       Annual Target
                                    Baseline by 31     17/18              18/19               19/20
                                    Mar 2017
Pilot for mobile solution          New PI              Mobile solution    Mobile solution     Mobile solution
conducted in 9 offices (2017/18)                       for live capture   rolled out to 190   rolled out to 200
                                                       piloted in 9       offices             offices
Number of offices with mobile                          offices
solution (2018/19 and 2019/20)

Quarterly Targets for 2017/18

Q1    Service provider appointed
      Customised business requirement specifications for software signed off by DDG: CS
Q2    Technical specifications signed off by DDG: IS
Q3    Mobile live capture solution developed
Q4    Mobile solution for live capture piloted in 9 offices
INFORMATION SERVICES
Strategic Objective: An integrated and digitised National Identity System (NIS) that is secured and
                  contains biometric details of every person recorded on the system
Indicator                   Projected Baseline    Annual Target       Annual Target    Annual Target
                            by 31 Mar 2017        17/18               18/19            19/20
Automation of               BMD processes         Citizenship and     Asylum Seeker    NIS operational
Citizenship and             developed onto live   Amendment           Management
Amendment processes         capture               processes           process
(2017/18)                                         developed onto      developed
                            Refugee Smart ID      live capture        onto live
Automation of Asylum        cards and passports                       capture
Seeker Management           developed and
processes (2018/19)         tested
                                                                      NIS developed
NIS development             End-to-end e-Permit
completed (2018/19)         system developed
                            (prototype)
NIS operational (single
view of client) (2019/20)
Quarterly Targets for 2017/18

Q1   N/A
Q2   Business requirement specifications for Citizenship and Amendments approved by DDG: CS
Q3   Technical specifications for Citizenship and Amendments approved by DDG: IS
Q4   Citizenship and Amendment module developed
Strategic Objective: An integrated and digitised National Identity System (NIS) that is secured and contains
                         biometric details of every person recorded on the system
Indicator                            Projected             Annual Target        Annual         Annual
                                     Baseline by 31        17/18                Target         Target
                                     Mar 2017                                   18/19          19/20
AFIS configuration completed         AFIS closed tender    Impact analysis      AFIS           Iris
(hardware and software) (2017/18)    advertised            report signed off by upgraded       recognition
                                                           DDG:CS and                          capability
                                                                                Facial
AFIS upgraded (2018/19)                                    DDG:IMS                             functional
                                                                                recognition
                                                           (Automated
                                                                                capability
AFIS recognition capabilities                              Fingerprint
functional (2018/19 and 2019/20)                           Identification       functional
                                                           System (AFIS))
Quarterly Targets for 2017/18
Q1    NA
Q2    Service provider appointed
Q3    NA
Q4    Impact analysis report signed off by DDG: Cs and DDG: IMS
Strategic Objective: Ensure that systems are in place to enable the capturing of biometric data of all
                               travellers who enter or exit SA legally
Indicator                         Projected          Annual           Annual Target      Annual Target
                                  Baseline by 31     Target           18/19              19/20
                                  Mar 2017           17/18
Full biometric scope piloted at Business             EMCS (full       EMCS (full         Rollout of
one port of entry as per signed requirement          biometric        biometrics         Trusted
business requirements (2017/18) specifications       scope) piloted   solution) rolled   Traveller
                                approved by          at one port of   out to all ports   programme to
Number of ports with biometric DDG: IMS              entry            with EMCS (72      selected ports
functionality as per signed                                           in total)          of entry
business requirements (2018/19)
                                                                      Trusted
Trusted Traveller prototype                                           Traveller
developed (2018/19)                                                   programme
                                                                      developed
Number of ports with Trusted                                          (prototype)
Traveller programme (2019/20
Quarterly Targets for 2017/18

Q1   Technical specifications approved by DDG: IS
Q2   N/A (Development to commence)
Q3   EMCS (full biometric scope) developed
Q4   Biometric functionality piloted at Skilpadshek
HUMAN RESOURCE MANAGEMENT AND
         DEVELOPMENT
Strategic Objective: Secure, effective, efficient and accessible service delivery to citizens and
                                                immigrants
Indicator                                              Projected          Annual     Annual      Annual
                                                       Baseline by 31     Target     Target      Target
                                                       Mar 2017           17/18      18/19       19/20
Number of managers (junior, middle and senior)         300               300         300         300
trained in leadership and management
development programmes to improve performance
and professionalisation

Quarterly Targets for 2017/18
Q1    75
Q2    90
Q3    75
Q4    60
Strategic Objective: Good governance and administration
Indicator               Projected Baseline      Annual Target     Annual Target   Annual Target
                        by 31 Mar 2017          17/18             18/19           19/20
Vacancy rate            1.7% (Jan 2017)         Vacancy rate      Vacancy rate    Vacancy rate
maintained at a set                             maintained at     maintained at   maintained at
percentage or lower                             10% or below by   10% or below    10% or below by
                                                31 March 2018     by 31 March     31 March 2020
                                                                  2019

Quarterly Targets for 2017/18
Q1    Vacancy rate maintained at 10% or below
Q2    Vacancy rate maintained at 10% or below
Q3    Vacancy rate maintained at 10% or below
Q4    Vacancy rate maintained at 10% or below
Strategic Objective: Ethical conduct and zero tolerance approach to crime, fraud and corruption

Indicator                           Projected Baseline     Annual        Annual        Annual
                                    by 31 Mar 2017         Target        Target        Target
                                                           17/18         18/19         19/20

Percentage of employees charged     New PI                 70%          70%           70%
with misconduct found guilty in
finalised misconduct cases

Quarterly Targets for 2017/18
Q1    70%
Q2    70%
Q3    70%
Q4    70%
INSTITUTIONAL PLANNING AND SUPPORT
Strategic Objective: Secure, effective, efficient and accessible service delivery to citizens and
                                                immigrants
Indicator                         Projected          Annual Target     Annual Target    Annual Target
                                  Baseline by 31     17/18             18/19            19/20
                                  Mar 2017
Phased implementation of          Second phase of    Draft White      DHA Bill          Basic elements of
business case for repositioning   repositioning      Paper            submitted to      new model for
Home Affairs as a modern,         completed          submitted to     Cabinet           DHA in place as
secure department:                                   Minister for                       defined in the
                                  (Business Case
                                                     approval                           approved Business
Third phase: Draft White Paper    for modern,
                                                                                        Case
submitted to Minister for         secure DHA
approval (2017/18)                submitted to
                                  Cabinet for
Fourth phase: DHA Bill            approval)
submitted to Cabinet (2018/19)

Fifth phase: Basic elements of
new model for DHA in place as
defined in the Business Case
(2019/20)
Quarterly Targets for 2017/18
Q1   Discussion Paper published on DHA website for internal and external consultation
Q2   Consolidated report on inputs from Discussion Paper consultations presented to EXCO
Q3   First draft of White Paper submitted to Minister for comment
Q4   Final draft of White Paper submitted to Minister for approval
COUNTER CORRUPTION AND
   SECURITY SERVICES
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption
Indicator                      Projected Baseline by   Annual Target   Annual Target    Annual Target
                               31 Mar 2017             17/18           18/19            19/20
Number of awareness            20                      20              20               20
initiatives on ethics, fraud
prevention and counter
corruption conducted

Quarterly Targets for 2017/18

Q1     5
Q2     5
Q3     5
Q4     5
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption
Indicator                  Projected           Annual Target      Annual Target      Annual Target
                           Baseline by 31      17/18              18/19              19/20
                           Mar 2017
Percentage of reported     66%                 66%               66%                66%
cases investigated and
finalised within 90
working days

Quarterly Targets for 2017/18

Q1    66%
Q2    66%
Q3    66%
Q4    66%
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption

Indicator                                             Projected         Annual    Annual     Annual
                                                      Baseline by 31    Target    Target     Target
                                                      Mar 2017          17/18     18/19      19/20
Number of detection reviews / security evaluations    2                 2         2          2
on processes conducted to identify possible
vulnerabilities to fraud, corruption and security
breaches in business processes

Quarterly Targets for 2017/18
Q1    Plan (research and information gathering) approved by DDG:CCSS for first business process to be
      reviewed
Q2    1 review report signed off by DDG: CCSS and submitted to affected business unit for
      implementation of recommendations
Q3    Plan (research and information gathering) and approved by DDG:CCSS for second business process
      to be reviewed
Q4    1 review report signed off by DDG: CCSS and submitted to affected business unit for
      implementation of recommendations
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption

Indicator                                 Projected Baseline     Annual        Annual       Annual
                                          by 31 Mar 2017         Target        Target       Target
                                                                 17/18         18/19        19/20
Number of Threats and Risk Assessments    80                     80            80           80
(TRAs) conducted in accordance with the
requirements of Minimum Information-
(MISS) and / or Physical Security
Standards (MPSS)

 Quarterly Targets for 2017/18
 Q1    20
 Q2    20
 Q3    20
 Q4    20
Strategic Objective: Ethical conduct and a zero tolerance approach to crime, fraud and corruption
Indicator                        Projected          Annual Target    Annual Target    Annual Target
                                 Baseline by 31     17/18            18/19            19/20
                                 Mar 2017
Number of vetting files finalised 572               572              572              572
and referred to State Security
Agency (SSA) for evaluation

Quarterly Targets for 2017/18
Q1    156
Q2    156
Q3    130
Q4    130
COMMUNICATION SERVICES
Strategic Objective: Collaboration with stakeholders in support of enhanced service delivery and core business
                                                  objective
Indicator        Projected Baseline by 31 Annual Target            Annual Target         Annual Target
                 Mar 2017                 17/18                    18/19                 19/20
Compliance       • 4 Publications of         Communication         Communication         Communication
with set           Ikhaya internal           strategy and action   strategy and action   strategy and action
number of          newsletter,               plan implemented      plan implemented      plan implemented
interventions                                with a focus on:      with a focus on:      with a focus on:
                 • 12 media
implemented in
                   engagements,              •Corporate            •Corporate            •Corporate
support of
                                             Communication         Communication         Communication
communication    • 6 Ministerial Izimbizo,
                                             Services              Services              Services
strategy and
                 • Budget Vote
action plan                             •Media Relations           •Media Relations      •Media Relations
                   Communication event,
                                        •Public Awareness          •Public Awareness     •Public Awareness
                 • 11 Publication of
                                        Engagements                Engagements           Engagements
                   Ministerial Home
                   Affairs Today and

                 • 2 Campaigns
Quarterly Targets for 2017/18
Q1   1 Publication of Ikhaya internal newsletter, 7 Media engagements, 1 Ministerial Imbizo,
     1 Budget Vote Communication event,3 Ministerial Home Affairs Today, 2 Notes from the
     DG’s desk and 1 Campaign
Q2   1 Publication of Ikhaya internal newsletter, 7 Media engagements, 2 Ministerial Izimbizo,
     3 Ministerial Home Affairs Today, 2 Notes from the DG’s desk
Q3   1 Publication of Ikhaya internal newsletter, 7 Media engagements, 2 Ministerial Izimbizo,
     3 Ministerial Home Affairs Today, 2 Notes from the DG’s desk and 1 Campaign
Q4   1 Publication of Ikhaya internal newsletter, 7 Media engagements, 1 Ministerial Imbizo, 2
     Ministerial Home Affairs Today, 2 Notes from the DG’s desk.
MEDIUM TERM EXPENDITURE
   FRAMEWORK (MTEF)
     2016 to 2019
Structure of Budget Overview – Per Programme

                          2016/17         2017/18        2018/19           2019/20
                          Adjusted           Medium Term Expenditure Allocations
 Programmes
                        Appropriation
                           R'000           R'000           R'000            R'000
Administration                2 387 819      2 259 495       2 349 381         2 519 089
Citizen Affairs               4 725 520      3 574 710       4 182 592         3 798 602
Immigration Affairs           1 042 466      1 221 334       1 284 052         1 329 426
Total for Programmes          8 155 805      7 055 539       7 816 025         7 647 117
Less: Earmarked Funds
WAIO                            436 925       518 915         549 012              579 757
APP                                            51 038          51 038               51 038
Border Post                      70 000        73 500          77 763               82 118
Property                        397 272       414 101         438 119              462 653
DHA only                      7 251 608     5 997 985        6 700 093        6 471 551
Structure of Budget Overview –
                             Per Economic Classification
                                  2016/17        2017/18          2018/19          2019/20
                                  Adjusted
 Economic Classification                            Medium Term Expenditure Allocations
                                Appropriation
                                   R'000         R'000           R'000              R'000
  Compensation of
  employees                          3 069 825    3 198 176         3 308 079             3 558 970
  Goods and services                 3 257 860    2 349 771         2 473 293             2 604 800
  Transfers and subsidies            1 817 227    1 446 205         1 969 644             1 414 665
  Payments for capital assets           10 893       61 387            65 009                68 682
  Total economic                         8 155        7 055             7 816                 7 647
classification                             805          539               025                   117
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