Public Services 2019 Transformation Innovation Delivery - Thursday 28th February 2019 Croke Park, Dublin
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Public Services 2019 Transformation • Innovation • Delivery Thursday 28th February 2019 • Croke Park, Dublin Media partner In association with
Transformation • innovation • delivery
Key topics covered:
3 Our Public Service 2020: Looking at progress and
Our Public Service 2020 was launched in December the next phase of innovation;
2017, providing a framework that supports continuous
3 Developing an innovation strategy for public
development and innovation across the public service. services;
It is hoped that its actions will build a stronger public
service, delivering better outcomes for citizens.
3 The public service innovation ecosystem;
3 Improving accessibility to services – becoming
The framework is based on three pillars: citizen-centric;
Delivering for our Public 3 Fostering a public service culture that stimulates
creativity and innovation;
Innovating for our Future 3 Customising and targeting public services;
3 New ways of working – planning for the future
Developing our People and Organisations
workforce;
The game changer? 3 Looking at the realities of automation and
technology enabled solutions;
As 2018 comes to an end, there has been some real
3 Innovation in healthcare;
progress in the key areas of promoting innovation,
digitising services and improving the development of 3 Smarter use of data for decision making;
people and workforce planning. 6 of the framework’s 3 Sectoral update: health; justice; education; local
18 core actions have been prioritised by the Public government:
Service Leadership Board for immediate
3 Best practice case studies.
implementation. There are certainly many excellent
examples of organisations innovating for more
impactful and efficient services.
Minister for Public Expenditure and
However, according to Minister Paschal Donohoe, the
Reform Paschal Donohoe, TD
game changer now must be ‘a clear, well-articulated
Transforming Public Services
and properly-understood innovation strategy for ‘Ireland is very good at pockets of innovation
public services’. The challenge will be not only throughout our public services. However, the
embracing the concept of innovation but the practical
real game changer for us must be a clear, well-
tools and skills which are necessary to implement large
scale transformation programmes such as project articulated and properly-understood innovation
management and effective stakeholder engagement. strategy for public services. This will transform
This conference will bring together key stakeholders those pockets of innovation
from across Ireland’s public sector to look ahead to into system-wide,
what’s next and how we can innovate and reconfigure
locally led innovation,
to deliver Our Public Service 2020.
where creativity and
change come
consistently from the
frontline as well as
from Board level.’
@eolasmagazine
Conference programme
0900 Chairman’s welcome and introduction: 11.00 Morning coffee / networking break
Shane Mohan, Public Sector Lead
Partner, Deloitte 11.20 Creating a digitally skilled workforce
for transformation
Digital
The game changer: Delivering an skills Beverley Smith, Head of Digital Faculty
innovation strategy for public services GDS Academy, UK
Public
Service 2020 Lucy Fallon-Byrne, Assistant Secretary
Department of Public Expenditure Service
Focusing on the service user
user Vivian Geiran, Director
and Reform
The Probation Service
Transforming the Health Service in
Transforming public services
Transforming local government to
Ireland - delivering change in a
Health Local deliver better services
complex system government
Dr Pat Daly, Deputy Chief Executive
Anne O’Connor, Director General
& Director of Economic Development
Health Service Executive
Limerick City and County Council
Workplace
transformation Planning for a modern workforce
A new vision for Ireland’s Higher
Valarie Daunt, Partner, Human Capital Education
Education sector
Deloitte Michael Horgan, Chairman
Higher Education Authority
Civil Project management skills for wide
Service
scale reform and innovation The role of leadership in enabling
Maurice Quinn, Secretary General Leadership public service reform and innovation
Department of Defence Majella McCloskey, Senior Manager
Centre for Effective Services
Visiting Transforming public services: The
speaker
Scottish experience Questions & answers / Panel discussion
Leslie Evans, Permanent Secretary
Scottish Government 13.15 Chairman’s summary and conference
close followed by networking lunch
Questions & answers / Panel discussion
Exhibition opportunities
There are a limited number of opportunities for interested organisations to become
involved with this conference as exhibitors. This is an excellent way for organisations
to raise their profile with a key audience of senior decision-makers from across
Ireland’s public services. For further information on how your organisation can
benefit contact Clare Breen on 01 661 3755.
@eolasmagazine
Registration form Who should attend?
This conference will be of interest to senior managers
and decision-makers working across Ireland’s public
I wish to:
services. The event will also appeal to those within
Reserve ______ places at the Transforming Public organisations interacting with the public sector, both in
Services conference policy-making and service delivery roles. The conference
will be of particular interest to:
Delegate fee €225 + VAT @ 23% = €276.75
• Chief Executives / Directors / senior managers
Fee includes documentation, lunch and other refreshments served
during the conference and is payable in advance. • Local government officers
Fee does not include accommodation or travel. • Elected representatives
• Policy-makers
Delegate details
• Corporate planners
Name (Mr/Mrs/Miss/Ms/Dr): ______________________________________________ • Board members of public sector agencies
Job title: ______________________________________________________________________________ • Voluntary / community sector leaders / NGOs
Organisation: ______________________________________________________________________ • Health / education sector professionals
• Services organisations – IT / telecoms / advisory
Address: ______________________________________________________________________________
Benefits of attending
____________________________________________________________________________________________
Delegates attending the conference will:
______________________________________________________ Eircode: ______________________
3 Gain insight into the government’s objectives for
Telephone: __________________________________________________________________________ public service reform
Email: __________________________________________________________________________________ 3 Hear directly from those responsible for driving
forward this programme of reform
Payment options 3 Get an update on what’s happening in local
government, health, education and justice
I enclose a cheque for €___________
Payable to ‘bmf Business Services’ 3 Have the opportunity to network with other
professionals
Please invoice me
Please debit my Visa / Mastercard Acknowledgement of registration
Card number Confirmation of registration will be sent to all delegates,
following registration details. If you have not received
your acknowledgement seven days prior to the date of
Name of card holder _______________________________________________________ the conference, please contact Ashley Green at eolas to
confirm your booking.
Signature _______________________________________________________________________
Email: registration@eolasmagazine.ie
Expiry date ____________________________________________________________________
Security code _________________________________________________________________ Other ways to register
(Please provide card billing address if different from company address)
By phone Scan QR code
+353 (0) 1 661 3755
Cancellations / substitutions
For those unable to attend, a substitute participant may be sent at any time By fax
for no additional charge. Alternatively for cancellations received in writing, +353 (0) 1 661 3786
by fax or email, the following charges will apply:
Online
• More than 14 days before the conference: 25% fee www.eolasmagazine.ie/events
• Less than 14 days before the conference: 100% fee
• Failure to attend: 100% fee By email
registration@eolasmagazine.ie
You can unsubscribe from receiving information at any time. Please let us know by
emailing info@eolasmagazine.ie or phoning 01 661 3755
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