RESIDENCE GUIDEBOOK 2020-2021 - Trent University
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RESIDENCE GUIDEBOOK
2020-2021
HOUSING SERVICES
WELCOME TO RESIDENCE
CONTENTS
Welcome...................................................... 3 Living in Residence.................................. 10 Safety & Security...................................... 14
from the Director, Housing Services......... 3 Service Centres............................................. 10 Phone Numbers........................................... 14
The Trent Durham GTA Experience........... 5 Bikes ............................................................... 10 Medical Emergencies...................................15
A Hub of Learning and Innovation............. 5 Fridges .......................................................... 10 Fire Safety........................................................15
Decorating..................................................... 10 Residence Security....................................... 16
Who’s Who in Your Community.............. 6 Check-Out Procedure................................. 10 Asbestos...........................................................17
Housing Services Office Staff...................... 6 Cleaning & Maintenance............................ 10 Personal Safety & Mental Health...............17
Service Centre Assistants.............................. 6 Laundry ........................................................... 11 Sexual Violence............................................. 18
Residence Life Staff.........................................7 Maintenance Request.................................. 11
Dining Plan & Trent Foodservices.............. 8 TVs ................................................................ 11 Residence Standards............................... 19
Mail ................................................................ 11 Section A. Preamble.............................. 19
Your Experience.......................................... 9 Ordering Food .............................................. 11 Section B. Definitions............................20
Getting Involved............................................. 9 Section C. Standards............................. 22
College Residence Council......................... 9 Councelling .......................................... 12 Section D. Community Support
Co-curricular Program.................................. 9 Student Wellness Centre.............................12 System..................................30
Clubs ................................................................. 9 Counselling Services....................................12 Section E. Appeal Process...................34
Academic Mentoring Program................... 9 Support Services............................................13
Pen Pals............................................................. 9 Card Office..................................................... 14 Important Dates.......................................36
Transit .......................................................... 14
Parking .......................................................... 14 Common Trent Acronyms...................... 37
2 trentu.ca
WELCOME TO RESIDENCE AT TRENT UNIVERSITY
On behalf of the Housing Services guided by public health, municipal,
team I am pleased to welcome provincial, and federal authorities,
you to your new home for the takes further action to prevent
2020-2021 academic year. the spread of COVID-19, Housing
During your stay with us, you will Services will provide updates to
have opportunities to make life- you through email to your trentu.
long friendships, get involved in ca email account about additional
residence and college life, and safety measures in residence.
discover yourself through your
academic and non-academic Living in residence means being
pursuits. part of the incredible Trent
community. You are joining a
This Guidebook is designed to diverse community of people
assist you in getting to know your with similarities, differences,
community, and within you will preferences, needs and beliefs.
will experience your time with
find valuable information about Part of the journey will be about
us, and each resident bears the
your college, safety procedures, becoming an integral member
duty to understand how their
policies, and contact information of our community, where you
choices impact the community.
that will help guide you throughout have influence on, and ownership
The Housing Services team is
the year. of, its development. Housing
here to assist and support you in
Services embraces, appreciates,
This year, in the unique making choices to ensure you
and celebrates the diversity of our
circumstances of the COVID-19 can be successful and overcome
students and fosters an inclusive
pandemic, the Housing Services challenges you may face.
community within the residences.
team continues to be committed Every person has equal worth If you have a question or concern,
to ensuring the residence and deserves to be treated with please don’t hesitate to reach out
experience is safe, personal, dignity and respect. Discrimination to any member of the Housing
supportive and dynamic. We and harassment have no place in Services team. We are always
value the health and safety of our residence. happy to help.
residents and strive to provide a
safe, clean, and well-maintained All of us have a responsibility I wish you the very best for the
space for students to learn. This to contribute to creating upcoming academic year.
guidebook provides you with and upholding an inclusive,
information to ensure the safety respectful, and strong residence Jen Coulter,
of all students in residence as of environment. As a resident, you Director, Student Housing
June 2020. As the University, will have choices about how you & Residence Life
The Housing Services team is excited
to welcome you to your new home!
Trent University Residence Guidebook 3
“I love living in residence at Trent University because students
are provided with opportunities to engage with their residence
college and the Trent community. Trent residence helps
students make a smooth transition to the biggest challenge
that university presents – living away from home!”
– Sara Beech, Otonabee College
4 trentu.ca
THE TRENT DURHAM A HUB OF LEARNING
GTA EXPERIENCE AND INNOVATION
Residence is your home away from home. Personal, Purposeful, and Transformative.
On the Doorstep of Canada’s Largest Metropolis Building on a tradition of academic excellence
Home to Trent’s Durham GTA Campus, the City spanning nearly four decades, Trent University
of Oshawa in the Durham Region offers the best Durham offers a dynamic and rigorous education
of both worlds: a smaller close-knit community in experience grounded in the social sciences and
the Greater Toronto Area, where Canada’s largest humanities and unparalleled in the Durham Region
and most culturally-diverse city provides endless and eastern GTA.
placement and employment opportunities.
The Thornton Road Campus, which opened in 2010,
Outdoor enthusiasts will appreciate the Region’s is the next evolution for Trent University Durham.
natural beauty, as you explore the extensive trails As a hub of learning and innovation, the dedicated
network or savour the natural greenbelt. Enjoy state- campus allows students to continue to experience
of-the-art sports facilities, premier shopping centres the Trent difference closer to home.
and a thriving arts and entertainment scene – all
Providing students with a warm, friendly and
minutes away from the Oshawa GO Station and
welcoming environment, Trent University Durham
Highway 401. For students who want to be close to
boasts vibrant community connections that provide
the action while enjoying the charm of a close-knit
unique leadership and learning opportunities for all
community, the GTA is a wonderful place to visit and
students, faculty and staff. Through involvement in
discover.
research, course development, community-based
projects, volunteer activities and events, Trent enables
and encourages contributions to a better world.
TRENT UNIVERSITY RESIDENCE GUIDEBOOK 5 Trent University Residence Guidebook 5
WHO’S WHO IN YOUR COMMUNITY Housing Services Office Housing Services office staff are responsible for all facets of the student experience in housing. The staff is available to assist you with whatever you need. Housing Services Office Staff Housing staff contact information is also available through our website: Director, Housing Services .......................................ext. 7129 Occupancy Management Coordinator ................ext. 7149 Financial Officer ..........................................................ext. 6432 Facilities Coordinator .................................................ext. 6177 Manager, Residence Life & Education....................ext. 7277 Operations Coordinator............................................ ext. 7548 Residence Life Coordinators..................................... ext. 7127 Service Centre Assistants............................................ ext. 7127 Residence Conduct Coordinator............................ ext. 7402 Recruitment & Admissions Coordinator................ext. 7315 Residence Education Coordinator......................... ext. 7587 Manager, Operations..................................................ext. 6428 6 trentu.ca
Service Centre Assistants Residence Life Senior Dons
Service Centre Assistants work at our service centres to Residence Life Senior Dons are experienced leaders
help students with any residence inquiries they might within the Residence Life Staff who work closely with
have. From lost keys to lock outs – they are there to help the Residence Life Coordinator. Residence Life Senior
point you in the right direction. Dons are not assigned to a community but provide
broader support to the students and Residence Life Staff
Residence Life Coordinator in the College Residence to which they are assigned.
The Residence Life Coordinators are full-time, live-in, Senior Dons assist in facilitating College Residence
professional staff who are responsible for the operations Council to deliver student-led initiatives to residence
of the Residence on their bank of campus. They work students, and work closely with the College Office
to maintain Trent University’s Residence Standards and College Cabinet to communicate College-wide
and supervise the Residence Life Dons. Residence Life events to residence students. Residence Life Senior
Coordinators provide support for emergency situations Dons facilitate broad community building and learning
at all times. experiences amongst students in an effort to co-create a
positive educational experience in residence. Residence
To connect with the Residence Life Coordinator
Life Senior Dons may meet with residence students
responsible for your residence, please call Housing
in an educational capacity to discuss violations of the
Services at 905-435-1011 ext. 7127, to be redirected
residence standards and or overall student wellbeing.
appropriately
Residence Life Senior Dons live in their assigned College
Residence and hold office hours within the College and
Residence Education Coordinator
the Residence Education Office in order to best serve
The Residence Education Coordinator is a full-
residence students.
time professional staff member who is dedicated to
creating and enhancing existing co-curricular learning
Residence Life Dons
opportunities within the College Residence environment.
The Residence Life Dons are located in each residence
Through the creation of meaningful and engaging
community across campus. Your Don is your go-to for
initiatives, the Residence Education Coordinator strives
any support that you may need, and they are able to
to provide an environment that fosters community
help connect you with the many services offered at
engagement, academic exploration, and personal growth.
Trent University. Residence Life Dons run programs
and events and help to establish students’ sense of
Residence Conduct Coordinator
community within residence. Residence Life Dons are
The Residence Conduct Coordinator is a full-time
on duty and provide after hours support every evening.
professional staff member who is responsible for
coordinating the student conduct process in residence.
They support individual students needs, conduct high-
level investigations and provide assistance to Residence
Life Staff on conduct related issues. The Residence
Conduct Coordinator also plans preventative education
initiatives.
Residence Education Facilitator
The Residence Education Facilitators are student staff
that enhance the educational experience for students
living within the College Residence. With engaging
displays and interactive and fun events, the Residence
Education Facilitators will ensure that your time in
residence is both memorable and engaging.
Trent University Residence Guidebook 7
Dining Plan & Trent Food Services Traditional Style Rooms in Durham Trent Cash
have a $4,500 Dining Plan with
Each residence room type is Trent Cash is your ticket to dining
the option of adding Trent Cash to
associated with a specific non- beyond the basics. Trent Cash can be
enhance your dining options.
refundable Residence Dining Plan used to:
(see figure 1 in your residence Have dietary restrictions? Ask to • Supplement your basic dining plan
agreement). All Residents must speak with the chef at your Dining if you are a larger eater or if you
subscribe to the plan associated Hall about meal options available intend to stay on campus most
with the room type to which they to you and to ensure that there weekends
are assigned. Residence Dining are always options! For more • Purchase some convenience
privileges are for the exclusive use information about menu items, and snack items that cannot be
of the Resident paying fees and may locations and hours of operation, purchased as part of your basic
not in whole or in part be transferred visit your Dining Hall or email dining plan
to any other individual. Dining Plans food@trentu.ca. • Trent Cash can be used to
have no cash value and are non- purchase your textbooks through
refundable. the Campus Store, vending,
printing, copying and buying Trent
swag through the TDSA.
Any funds that are left in your Trent
Cash account at the end of a year
automatically carry forward to the
next year. Trent Cash is refundable
upon withdrawal or graduation.
Please see trentu.ca/trentucard for
details.
With student groups covering
a wide array of interests,
from music to politics, it is
easy to get involved at Trent
University. If there isn’t a
group you like, you can
always just start your own!
8 trentu.ca
YOUR EXPERIENCE
GETTING INVOLVED
College Residence Council Clubs Pen Pals
Each College Residence has a The Trent Durham Student Pen pals is a program where Trent
first-year student residence council. Association (TDSA) provides Durham students send and receive
This council, comprised of first- students with a managed club letters with students from a local
year residence students from every system where students can either elementary school and meet on
community provides engaging join an existing club or create a new special occasions throughout the
programming and advocacy for club. year. Find out more and sign up
students in residence. For more Information about current active on campus during the first week of
information on how you can clubs can be found here: https:// September.
get involved with your College www.mytdsa.ca/clubs.html
Residence Council, chat with For more information about any of
your Residence Life Don during Academic Mentoring Program these opportunities, please email
Orientation Week! Chris Nelan at christophernelan@
Peer Mentoring is students helping trentu.ca.
Co-curricular Program students transition into academic
and social life at Trent University
The co-curricular record is a Durham GTA. More information can
portal in which all volunteer and be found here: https://www.trentu.
service learning experience at Trent ca/durham/node/56
is recorded. The co-curricular
record is an adjunct to academic
transcripts and provides a valuable
tool to demonstrate your volunteer
community experience and the
practical and social skills you have
developed at Trent U Durham to
potential employers.
Trent University Residence Guidebook 9
LIVING IN RESIDENCE
Service Centres Decorating Cleaning & Maintenance
Service Centres are your one stop Every student wants to make their All measures and directives are
shop for any residence inquiries residence room their own with a and will be guided by public health
you might have! We have friendly variety of decorations. We encourage advice, and in accordance with
Service Centre Assistants who are students to make their residence appropriate federal and provincial
there to answer your questions, room feel like home, and we do government directives. Housing
and point you in the right direction. have some criteria that we wish for Services is and will continue to
Want to pick up mail? Locked out students to follow when adding provide regular cleaning and
of your room? Lost your keys? Have decorations to their rooms by maintenance services to all public/
a question about how to fill out a asking that students use removable shared spaces within residence.
Maintenance Request Form? We’ve adhesives when hanging posters and There will be a particular emphasis
got you covered. pictures on the walls. on high-touch surfaces for cleaning.
Service Centre - Durham Students within our suite style
Check-Out Procedures residence buildings will be required
Location: DR 227 Mid-Year to clean their spaces within their unit,
Monday - Friday however, maintenance services will
8am - 8pm Once a student has filled out the
still be provided.
905-435-5100 ext. 5150 residence cancellation form on
the Housing Portal, all personal Signage and educational materials,
Please note that hours may vary belongings must be removed from such as cleanliness guidelines for
during Reading Weeks and exam your residence room, including students, will also be placed around
periods. garbage. When you are ready to all residence spaces and provided
leave, please go to the Service by the Residence Life Dons to
Bikes
Centre closest to you and one of the educate students on proper cleaning
There is plenty of bike storage across Service Centre Assistants will help and hygiene, while highlighting
campus with bike racks stationed you. You will bring your keys back appropriate physical distancing in a
outside of most main entrances. to the Service Centre, and the staff residence environment.
Unfortunately, there is no storage will complete the check out process Housing Services will be increasing
available within the residences or upon your departure. An inspection hand hygiene stations across
other campus buildings. of your room will be completed after residence buildings and will take
your departure from residence to further precautions that follow
Fridges
note any damages, cleaning required appropriate physical distancing
Many of our students choose or missing furniture/items. measures and directives.
to rent from the Coldex Fridge
End of Academic Year
Rental Company. Coldex provides
mini fridges of a variety of sizes When moving out at the end of the
that have all been approved by school year in April, instructions will
Ontario Universities. Once your be provided by your Residence Life
reservation and payment has been Don and Residence Life Coordinator.
made, Coldex will have your fridge All personal belongings must be
delivered directly to your residence removed from your residence
room! Coldex is also responsible for room, including garbage. Further
picking the fridges back up at the instructions on how to check
end of the school year making your out and the process in which to
move-in and move-out procedure as return your keys will be provided in
simple as possible. late March. An inspection of your
room will be completed after your
To book your fridge, please follow this
departure from residence to note
link: coldexrents.com/school/trent
any damages, cleaning required or
missing furniture/items.
10 trentu.ca“The Nursing LLC provides students with an opportunity to get ahead
of the game and build meaningful connections with faculty, campus
partners, and each other. It creates a supportive environment that will be
your home away from home!” – Andriy Palyukh, Nursing LLC Don
Laundry TVs Ordering Food
Laundry facilities are available to Students are welcome to bring (Please note: This is different from
students free of charge. Students are personal televisions into their residence your mailing address.)
responsible for providing their own rooms, however, cable is not available Ordering food and having it
detergent and laundry softener. in your residence bedroom. delivered to campus is a very
Submitting a Residence All common rooms have TVs that are common occurrence in residence.
Maintenance Request accessible to students 24/7. When you are ordering, you may
If you notice any facilities concerns in need the specific address of the
Mail building you are living in.
your building, residence community,
or residence room, complete a A mailbox key will be provided to Durham Campus:
Residence Maintenance Request you in your move-in day package Student Name
Form through the Housing Portal as every residence student receives Room Number
which is accessed through MyTrent. access to a mailbox on campus. Mail 75 Thornton Road South
The Housing Portal icon is located is collected and distributed Monday Oshawa, Ontario
under the Support Tab in the Housing to Friday, except on holidays. L1J 5Y1
Services section. When you open the Anything larger than the size of your
link, it will take you to the Housing assigned mailbox will be kept at
Portal where you will be able to your Service Centre and a package
access the Residence Maintenance delivery notice will be sent to your
Request Form. TrentU email address directing
you to pick it up. You must show
Work orders are processed Monday photo identification to retrieve your
to Friday, 9 am to 4 pm. If your matter delivery.
is of an urgent nature we encourage
students to contact their Residence All mail and packages should have
Life Don or Campus Security. the below address for proper
delivery.
Durham Campus:
Student Name
Room Number
75 Thornton Road South
Oshawa, Ontario
L1J 5Y1
Trent University Residence Guidebook 11COUNSELLING
STUDENT WELLNESS CENTRE
The mission of the Student Wellness Centre is to provide Who We Are
integrated services to address the holistic needs of Services are provided by qualified professional counsellors
students studying at Trent. The Wellness Centre is made and supervised graduate interns or practicum students.
up of Counselling Services, Student Health Services, and Full time and contracted clinical staff are credentialed
Student Accessibility Services (SAS). You can find all of the professionals whose practice is governed by their
resources available through the Wellness Centre at respective professional colleges and/or associations. All
trentu.ca/wellness. of our counsellors are very familiar with the wide range
of personal issues that can interfere with a student’s
Counselling Services academic success and quality of life.
Our Mission Statement What We Do
The Trent University Counselling Services provides Counselling Services offers counselling on an individual
personal counselling services to full and part-time basis to help students with personal concerns that
undergraduate and graduate students. Counselling interfere with academic performance and emotional
Services acknowledges and celebrates the strengths wellbeing. Often, a few sessions are sufficient to
and fragility of the human spirit. We are committed to find a solution or at least view the issue from a more
providing services which respect the dignity and value manageable perspective.
of all people inclusive of age, gender, ethnicity, physical
qualities, sexual identity and ability.
12 trentu.caSupport Services Peer Support
Trent Durham Counselling Services office is currently LGBT Youthline offers confidential and non-judgmental
only accessible remotely as part of the Trent University’s peer support through phone, text and chat services. Get
precautions in response to COVID-19. However, Trent in touch with a peer support volunteer from Sunday to
Durham Counselling Services would like you to know Friday 4pm – 9:30pm
that you are not alone – we are still here for you. 1.800.268.9688 Text 647.694.4275 Live Chat Option
We are providing support through remote options includ- Trans Lifeline is a peer support service run by trans
ing phone or confidential video sessions. people, for trans and questioning callers. If you are in
If you have connected with us previously and wish to crisis or just need someone to talk to, this hotline is
reconnect, we invite you email your therapist directly to available to support you and provide further resources.
arrange an appointment. If you are reaching out for the 1.877.330.6366
first time, please email durham@trentu.ca and you will be Big White Wall is an online peer-peer support community
connected to a therapist. for mental health; offered 24/7 and is moderated by
For immediate crisis support you are encouraged clinical professionals.
to call one of the following 24/7 services or 911: Online Resources
Ontario Shores Crisis Line: 1-800-263-2679 Anxiety Canada provides tools and resources to help
Durham Mental Health Services / Mobile Services: Short manage anxiety.
term crisis beds, visits and free and confidential support BounceBack is a skill-building program managed by
line for individuals 16+ with a history of mental illness. the Canadian Mental Health Association (CMHA). It is
905.666.0483 or 1.800.742.1890 designed to help adults and youth 15+ to manage low
Durham Distress Centre: telephone counselling, crisis mood, depression, anxiety, stress and worry. This support
and suicide intervention and referral. 905.430.2522 or is delivered over the phone with a coach and through
1.800.452.0688 online videos.
ONTX Ontario Online & Text Crisis Services: Text is ConnexOntario is funded through the Ontario
available from your mobile phone from 2pm to 2am Government and provides confidential health services
daily and is accessed by dialing 258258. You will need information for people seeking treatment for needs
to complete a pre-chat survey and agree to terms and related to alcohol, drugs, mental health and/or gambling.
conditions of service and a responder will be available to This service navigation and information is live-answer,
you. 24/7.
Talk4Healing: Culturally grounded crisis line for Depression Hurts is an online service provided by the
Indigenous women 1.888.200.9997 Mood Disorders Society of Canada; offering information,
education, skills and strategies to help manage
Durham Region Domestic Violence / Sexual Assault
symptoms of Depression.
Care Centre (Lakeridge Health): Crisis line providing
counselling and referrals for sexual assault victims, all Good2Talk provides confidential support services for
ages. 905.576.8711 post-secondary students in Ontario. 1.866.925.5454
Text GOOD2TALKON to 686868
IM Well is offered through Student VIP and your student
association; check out the suite of services and tools
available to you.
Suicide Prevention Info (APP)
Talk4Healing is a culturally grounded, fully confidential
helpline for Indigenous women available in 14 languages
all across Ontario. 1.855.554.HEAL Live Chat Option
Trent University Residence Guidebook 13CARD OFFICE
The TrentU Card is your official Trent University student card that
SAFETY AND
SECURITY
provides access to your Dining Plan, Trent Cash (campus debit
card), and so much more! The TrentU Card provides students with
safe, convenient access to their money. Visit trentu.ca/trentucard
for more details.
TrentU Card Tips
• Do not hole-punch your cards – they will deactivate. PHONE NUMBERS
• Add money to your Trent Cash account at the Card Office, the
Durham Library, or online through your MyTrent Portal.
Residence Life Don Support Phone:
• Lost card? Deactivate your card online through your MyTrent
Portal. Durham ......................................289-385-6540
Office Hours
For Durham students you can visit the Housing Service Centre Trent University Campus Security:
for Card Office inquiries during the Card Office operating hours:
Monday through Friday 9 am – 12:30 pm and 1 pm – 4 pm Durham ..................................... 905-435-5111
You can also contact them by phone at 705-748-1011 ext. 7431
or by email at campuscard@trentu.ca
TRANSIT
Full-time Trent University Durham students are issued a separate
transit card that identifies them as bus pass holders.
The student bus pass provides unlimited access to Durham
Region Transit during the academic year (September-May).
Full-time Trent University Durham students can pick up their
transit card from the INFO desk in the atrium at the end of August.
For more information regarding transit options at Durham,
please visit:
https://www.trentu.ca/durham/student-life/student-support-
services/transit
PARKING
Parking is free at Trent University Durham.
Students and staff need to fill out an application to receive a free
parking pass that must be displayed in their vehicle at all times.
Parking is limited at the Durham campus and we encourage
all students, staff, and faculty to take transit, carpool, or bike to
campus.
The passes are located in the Main Office, Room 101.
14 trentu.caMedical Emergencies
Medical emergencies are taken very After calling 911, call Trent University appointments with a doctor (these
seriously in residence. All Residence Campus Security, Don Support can be arranged through Trent
Life Staff are trained in First Aid and Phone, and/or the Trent University University Health Services) and notify
CPR and are ready to help in crisis Emergency Response Team to their Don of any medical conditions
situations. Trent University also has ensure the professional EMS staff they have or accommodations they
a series of on-campus services that is guided to the student needing require. The best way to avoid an
can assist in medical emergencies. assistance. A resident should only emergency is to be proactive and
Students are advised to use their attempt to help directly if they aware of risks in advance.
judgement when responding to a are sober, fully qualified, and feel
medical emergency, calling 911 is confident to do so. It is advised
always a first priority. that students maintain regular
Fire Safety
All buildings at Trent University, and What to do if a fire is present: • Do not enter the building on
all rooms in residence are equipped fire or in which the alarm is
• If the alarm is not sounding and
with fire detection systems. Each sounding until it has been
you see fire, sound the alarm
building has slightly different fire deemed safe by the fire
• If you sound the alarm evacuate
detection and alarm systems department and until residence
the building, call Campus
and these include at least one life staff allow you to enter.
Security and/or Don Support
of: fire alarms, sprinklers, smoke
Phone and notify them of where In order to ensure that residences
detectors, and/or heat detectors.
Some residence rooms also have the fire is; security will need to are at as low risk for fire as possible,
accessible systems present that can direct the fire response team to there are very specific policies
alert students who are not able to the appropriate area of campus surrounding fire safety present.
respond to traditional fire alarming • If you hear the alarm anywhere These include information on the
systems. The fire evacuation on campus leave the building prohibition of smoking in residence,
process is very simple at Trent as soon as possible, close the propping of fire doors, burning of
University. doors behind you but do not substances in residence, tampering
lock them in case the fire with fire safety equipment, etc.
If you see a fire, trigger department needs access to Please review these policies before
the alarm, and if the alarm that room moving into residence, as fire safety
is triggered, evacuate the • Evacuate to an area a safe is all about prevention and requires
building. Note that this also distance from the affected an active effort on our side and
applies to residence fire drills. building and make sure your yours.
If you refuse to leave a building evacuation is not a podium or
during a fire alarm or fire drill you roof of a building
are breaking the law and as a result • Follow the instructions of
you may receive serious fines security and present residence
from the fire department and/or life staff, they will be wearing
serious residence outcomes under clothing to identify themselves
the Residence Standards. If your (vests/jackets) and are trained
accessibility needs make it difficult on safely evacuating students, if
for you to exit the building in case weather is not ideal for standing
of fire (Example: you are not able to outdoors, they will work on
access an elevator) an individualized gaining access to a nearby,
plan will be designed and followed. unaffected building
Trent University Residence Guidebook 15Durham Campus Security:
(905) 435-5111
Residence Security After Hours Support
Every single night that residence is open there are Dons
Trent University Campus Security
who provide after hours support. These staff do rounds
Trent University has its own Campus Security staff. This of residence checking for safety/ facilities concerns and
team works together to make the campus one that is keeping an eye out for the safety of students. During
safe for all those who attend, live at, work at, or visit Trent large-scale campus events, and some holidays, the Don
University. Trent University Campus Security has staff on Support Phone is active. Each residence college has its
call 24/7, 365 days a year. Whenever you are on campus, own specific Don Support Phone number.
whether it be during the academic year, during the
Call the Don Support Phone when:
summer, or when the University is closed on Christmas
Day, Campus Security is never more than a call away. • A residence guest won’t leave or is causing trouble
• A residence student is endangering themselves or
(905) 435-5111 (Durham)
others
Campus Security is dispatched to all medical emergencies • A medical emergency occurs (use your judgement
on campus in case EMS needs to be contacted and to determine if Security or 911 should be contacted
guided to the specific area of the student. Campus FIRST)
Security also works alongside the Residence Life Staff, • A fire is present (pull the alarm FIRST)
to facilitate conversations about drugs in residence • You need someone to talk to about a situation that is
and address people who are present in residence but affecting you
shouldn’t be. The Security staff are highly trained in their • You have a concern you feel is not being addressed
field and are a great campus resource. They will often and you need it to be solved as soon as possible
be the very first party contacted when you call the Don • You find a facilities concern (a broken sink, or door, or
Support Phone. toilet, or a leak)
• You are locked out of your room
16 trentu.caWHEN TO CALL THE DON ON-CALL:
Residence Life Dons get extensive training regarding campus resources and will
ensure the correct resource is contacted if you are not sure who to call.
Asbestos Personal Safety and Mental Health
Trent University is committed to Starting university is exciting, but it can be stressful, too. The good
promoting the health, safety and news? You don’t have to handle anxiety, depression, or other mental
well-being of its student residents. health difficulties on your own.
Asbestos continues to be present in Trent works hard to create a safe and supportive environment—an
a number of residences, including environment that encourages a supportive and open campus-wide
in materials such as insulation dialogue about mental health issues. That’s the key to keeping
around piping and mechanical everyone safe and healthy: the individual who is struggling as well as
equipment, flooring, and wall the other members of our campus community.
finishes.
Not sure who to turn to or how to access the support you need, if
Recognizing the hazards that may you’re going through a rough time?
arise when asbestos fibres become
airborne as a result of disturbance There are a number of services and supports available to you while
or deterioration, the university is you’re living in residence:
committed to a strict management
Your Residence Life Don: On-campus mental
program of all asbestos-containing
Your Don is an upper-year health supports:
materials in university buildings and
student who has been trained to Trent Health Services, the
any activities that may disturb such
offer support and who can help Counselling Centre, Student
materials.
you tap into other mental health Accessibility Services, and
The university is committed services. Housing Services all work
to comply with the legislative together to assist students who
Your Residence Life
requirements outlined under the are struggling.
Coordinator (RLC):
Ontario Regulation respecting
Your RLC has received
Asbestos on Construction Projects
comprehensive training in
in Building and Repair Operations
mental health first aid.
(O.Reg 278/05).
The university has an obligation The majority of students living with mental health challenges manage
to inform all occupants of any to function well in a residence environment. Occasionally, residence
buildings containing asbestos. An is not the best environment for a student who is struggling. In such a
inventory of asbestos, by college, situation, Housing Services will support the student in exploring other
is available from Trent University options for housing and connect them with campus and community
Housing Services in Blackburn Hall, resources when additional support is needed.
Suite 129. Additional information
can be obtained by contacting
Housing Services at x7127.
Trent University Residence Guidebook 17Sexual Violence and Sexual Consent
Ontario has a provincial action plan • Consent is active, not passive, GETTING HELP
to prevent sexual violence, including coerced or silent. It is a clear “yes”,
It’s never your fault if you’re sexually
on campuses. not an absence of “no”.
assaulted. Remember that sexual
• Consent must be continuous
Students new to Trent participate assault can happen regardless of
throughout the sexual encounter
in the prevention programming precautions. As a community, we
and can be revoked at any time.
Consent at Trent during orientation can ALL work together to help
• Consent is the responsibility of the
week as one part of our efforts to prevent it from happening.
person who wants to engage in
end sexual violence.
sexual activity to make sure that There are supports available to
Sexual violence means any sexual act they have consent from the other students both on and off campus.
or act targeting a person’s sexuality, person(s) involved.
If someone has recently experienced
gender identity or gender expression, • Consent to one sexual act does
sexual assault and needs healthcare
whether the act is physical or not constitute or imply consent to
and crisis support, they should go
psychological in nature, that is a different sexual act.
to the Emergency Room at the
committed, threatened or attempted • Consent is required regardless of
Peterborough Regional Health
against a person without the person’s the parties’ relationship status or
Centre and ask to see the Sexual
consent, and includes sexual sexual history together.
Assault Nurse Examiner. Care is
assault, sexual harassment, stalking, • Consent cannot be given by
provided 24/7.
stealthing, indecent exposure, a person who is incapacitated
voyeurism and sexual exploitation. by alcohol or drugs or who is Sexual Violence Prevention
unconscious or otherwise lacks Coordinator:Robyn Ocean
Participating in sexual activity of any
the capacity to give consent. By phone: 905-435-5100 ext. 7792
nature is a choice. Ensuring that
If a participant’s judgement is By email: robynocean@trentu.ca
you have sexual consent, and give
impaired, consent is not valid.
consent is an important part of all During offices hours, Student Health
• Consent cannot be given if
sexual encounters Services can be reached at
the instigator is in a position to
705-748-1481, and for counselling,
Consent is an active, direct, confer, grant or deny a benefit
please email durham@trentu.ca and
voluntary, unimpaired, continual and or advancement to the other
we can provide you assistance and
conscious choice and agreement person and the instigator knows
referrals.
between persons to engage in or ought reasonably to know
physical contact or sexual activity. that the solicitation or advance
is unwelcome. This definition
applies equally to all persons
regardless of sexual orientation.
Ask first, and keep asking – use your
words! Consent is sexy.
• “Do you want to keep going?”
• “Do you like this?”
• “Is this turning you on?”
• “How do you feel about this?”
• “Are you doing okay?”
18 trentu.caRESIDENCE STANDARDS
Section A – Preamble
Section A – The Residence Standards are intended to permit and
Preamble encourage residents to live productively and peacefully in
an environment that is responsible, respectful, inclusive
Section B – and supportive; and that promotes academic success
Resident Rights and community involvement. Living in residence at Trent
and Responsibilities University is a privilege. In order to be clear about the
expectations that accompany this privilege, the Residence
Section C – Guidebook was created to ensure that it supports the
Residence Standards residence experience. It describes the foundations of
appropriate behaviour for the residence community, as
Section D – well potential consequences for inappropriate behaviours.
Community Support We sincerely hope that you will be mindful of the impact
System of your choices on your own well-being as a student, on
the well-being of other residents, and on the residence
Section E – community. It is our privilege to work with outstanding
Appeal Process students such as yourself as we strive to build strong
communities that support individuals’ personal and
academic pursuits.
Trent University Residence Guidebook 19Section B – Resident Rights and Responsibilities
The wellbeing of the residence community rests on the balance of the community’s ability to respect the needs of the individual,
and the individual’s ability to respect the needs of the community. Our staff work with residents to create communities that support
academic success and are based on mutual respect and personal development.
The guiding principles below describe your rights, privileges, and accompanying responsibilities as a resident within the residence
community.
GUIDELINES PRIVILEGES RESPONSIBILITIES
Housing You have the privilege of having housing You have the responsibility to respect
in residence. the Residence Standards and live within
their guidelines in order to maintain this
Privileges & Resposibilities
privilege.
Common Space You have the privilege of using common You have the responsibility to uphold
spaces such as common rooms, study these spaces by treating them with
spaces, public washrooms, dining halls respect i.e. ensuring cleanliness after
and outdoor spaces. use, respecting university property and
ensuring appropriate behaviour while in
the spaces.
Guests You have the privilege of having guests You have the responsibility to ensure that
visit you in residence. you have the permission of your room-
mate(s) to host the guest, and (b) ensure
that your guest(s) respect and abide by
the Residence Residence Standards,
University policies, and the law.
20 trentu.caGUIDELINES RIGHTS RESPONSIBILITIES
Safety & Security You have the right to feel safe in the You have the responsibility to act in a
residence community including but not way that does not endanger yourself
limited to living in an environment where or others. You are responsible for using
your possessions and the communal security mechanisms provided in your
spaces are shown respect. residence and reporting any unsafe
behaviours or conditions. You have the
responsibility to show everyone respect
and to respect the property of others
and the University.
Respect You have the right for others to consider You have the responsibility to act in
and respect your feelings and needs; to a civil manner and treat all members
reside in a community based on mutual of your community with respect,
respect and acceptance, free from intimi- acceptance and understanding.
dation, harassment or discrimination.
Rights & Resposibilities
Fairness & Support You have the right to fair and consistent You are responsible for being responsive
service from Residence Staff. and cooperative in all dealings with
Residence Staff.
Cleanliness You have the right to a living space that is You have the responsibility to assist in
clean and kept in good condition. the upkeep or common areas by not
leaving garbage or dishes in the lounges
or common areas, by using appropriate
disposal and recycling receptacles and
to keep your own room clean and in
good condition. You are responsible for
reporting if facilities or equipment issues
to Residence Staff.
Clarity of Standards You have the right to have clear Resi- You have the responsibility to know the
dence Standards. Residence Standards and ask questions if
you do not understand them.
Healthy Wellbeing You have the right to manage own health You have responsibility to ensure your
and safety self-management is reducing harm/risk
to yourself or community.
Trent University Residence Guidebook 21Section C - Standards
Fundamental Standard: All Residents and their guests are responsible for upholding the laws of Ontario and Canada,
The Human Rights Codes of Ontario and Canada, the civic by-laws and Trent policies.
Please note, the University may amend, supplement or otherwise enforce any rules or regulations issued by government authority; may
impose additional rules and regulations, and may impose interim restrictions to mitigate or minimize the safety risk posed to residence
students during an emergency (i.e. pandemic, natural disaster).
Advertising Policy Alcohol Policy
The Advertising Policy is in place to guide advertising The Alcohol Policy is in place to ensure the safety of
practices in our residence community. It is the right residents and their guests, to minimize risk associated
of each Resident to respect the community by having to alcohol consumption and to promote positive
Residence Staff uphold the advertising standards and behaviours associated with alcohol use. It is the right of
it is the responsibility of all Residents to adhere to the each Resident to manage their own health and wellbeing
guidelines for advertising in the residence community. and it is your responsibility as a Resident to manage
Such conduct and behaviour includes, but is not limited to: their consumption by practicing the Canadian Low-Risk
Alcohol Drinking Guidelines. Such conduct and behaviour
• Door-to-door selling or soliciting is prohibited in
includes, but is not limited to:
residence. Special circumstances can be made with
prior approval of the Residence Life Coordinator. • It is illegal for any person under 19 years of age to
• Advertising and postings in Residence must be placed consume alcohol in the province of Ontario. It is not
in designated areas, once approved by a Residence permitted to be intoxicated in a public area or in public
Life Staff member. within the College or building.
• All postings are to be removed in a timely manner • Large volume containers exceeding 1 litre or
• All postings must be written and displayed in a manner paraphernalia that promotes the excessive
that is respectful, does not discriminate and does consumption of alcohol are not permitted in
not use offensive language, including language that residence.
violates the Trent University’s Policy on Discrimination • Promotion or participation in events that promote
and Harassment. excessive alcohol consumption, including but not
limited to drinking games, are prohibited.
• Glass beer bottles, for safety reasons, are not permitted
in residence areas or public areas.
• No person shall consume, transport or otherwise be
in possession of any alcoholic beverage in an open
container in a public area of the Residence.
22 trentu.caBuilding Policy Cannabis Policy
The Building Policy is in place to guide appropriate The Cannabis Policy is in place to ensure the safety
building usage in our residence community. It is the of residents and their guests. To minimize community
right of each Resident to have a living in an environment concerns associated with cannabis consumption and to
where your possessions and the communal spaces promote positive behaviours associated with cannabis
are shown respect and a living space that is clean and use. It is the right of each Resident to manage their own
kept in good condition and it is your responsibility as health and wellbeing and it is your responsibility as a
a Resident to respect the property of others and the Resident to manage their consumption by practicing
University and to assist in the upkeep or common the Canadian Lower Risk Cannabis Use Guidelines. Such
areas by not leaving garbage or dishes in the lounges conduct and behaviour includes, but is not limited to:
or common areas, by using appropriate disposal and
• It is illegal for any person under 19 years of age to
recycling receptacles and to keep your own room clean
consume cannabis in the province of Ontario.
and in good condition. Such conduct and behaviour
• It is illegal to be in possession of more than 30 grams
includes, but is not limited to:
of cannabis. Residents who are of age may possess
• Residents are responsible for keeping their residence up to 30 grams of cannabis in residence. Cannabis
room and shared living areas clean. must be stored in a sealed container.
• Elevators, including their controls, must not be • Promotion or participation in events that promote
misused excessive cannabis consumption are prohibited.
• Personal belongings are not to be stored in common • Smoking or vaping cannabis is prohibited in
living areas. This may include, but is not limited to: residence.
sports equipment, bicycles and musical instruments. • Use of cannabis related paraphernalia, including but
• Residents are not permitted to remove or make not limited to vaporizers, hookahs, and pipes are
changes to furniture, fixtures or interiors of their prohibited in residence. Residents may store cannabis
residence room. related paraphernalia in their residence room.
• Making an unauthorized room or roommate change • The cultivation of cannabis plants or cannabis related
is prohibited. products is prohibited in residence.
• Residents are not permitted to bring their own beds • Cannabis shall not be consumed in a public area.
or any additional furniture into residence rooms or Residents wishing to transport must do so in a
common areas unless medical documentation in the concealed container
form of an accommodation request is provided to • Cooking cannabis in all residence spaces including
and approved by Housing Services, or prior written but not limited to residence lounges, study rooms,
permission is received. bedrooms, or suites is prohibited.
• Window screens must not be removed from
windows.
• Sports are not permitted in residence areas.
• Deliveries from the LCBO, Ontario Cannabis Store
and/ or any legal cannabis vendor sanctioned by the
Ontario government will not be accepted on campus.
Residents who are of legal age wishing to receive
mail deliveries of alcohol and/or cannabis may make
arrangements with off campus Canada Post offices.
Trent University Residence Guidebook 23Damages & Vandalism Policy
The Damages & Vandalism Policy is in place to ensure • If the resident(s) involved or responsible for damages
that residents understand the impact of vandalism i.e. or vandalism can be identified, they will solely be
intentional destruction or defacement of the campus liable for restitution. If the resident(s) involved in or
property and damage i.e. the unintentional destruction responsible for damages or vandalism cannot be
or defacement of the campus property. It is right have identified and repairs or cleaning are required, the
communal and private spaces that are upheld in good charges will be billed equally to all residents in the
condition by the University and it is the responsibility section, tower, floor, house or apartment
of all Residents to respect all spaces in the residence • Residents are required to report any damages. It is not
community and report any facilities or equipment issues permitted to repair any damages on their own.
to Residence Staff . Such conduct and behaviour includes,
but is not limited to:
Drug Policy Fire Safety Policy
The Drug Policy is in place to ensure the safety of The Fire Safety Policy is in place the ensure Residents
residents and their guests. It is important to note that are to exercise the utmost care related to fire safety
impairment due to the use of illegal substances is never while living in residence. Any negligent or intentional
considered an excuse for violation of the Residence fires started by any person(s) may result in residence and
Standards. It is the right of each Resident to manage their university sanctions and possible criminal charges. Such
own health and wellbeing and it is your responsibility as conduct and behaviour includes, but is not limited to:
a Resident to ensure your self-management is reducing
• Residents must evacuate the building immediately on
harm/risk to yourself or community if consuming
the sound of the fire alarm. Evacuation requirements
substances. Such conduct and behaviour includes, but is
apply to fire drills as well. Tampering with fire safety
not limited to:
equipment and electrical equipment including but
• Residents are prohibited from using, being under the not limited to fire extinguishers, sprinklers, fire alarms,
influence of, possession, of illegal drugs, controlled smoke detectors and emergency contact speakers, is
substances, non-prescription drugs and/or drugs not prohibited.
prescribed to the person in possession of these drugs • Propping open exterior doors or doors leading to
• Equipment or materials that are used to facilitate the hallways and other public areas is prohibited due to
use/misuse of illegal drugs or controlled substances risk of extended damage in the case of a fire.
are strictly prohibited. • Open flames, candles, incense, halogen lamps and
• Abuse or misuse of prescription drugs or intentional storage of hazardous items are not permitted in
overdose of prescription drugs is strictly prohibited residence.
• All electrical appliances must be CSA approved.
• Any appliances such as kettles, toasters, coffeemakers,
crockpots and toaster ovens are only permitted in
designated kitchen spaces and are not permitted in
residence rooms.
• Decorations in residence cannot include flammable
items such as dried leaves, straw and live trees
• Exits from a room or building and fire safety equipment
must be kept free of clutter and must be accessible at
all times.
• Burning of anything in residence including but not
limited to posters, walls, boards, and ceilings is
prohibited
24 trentu.caGuest Policy
The Guest Policy is in place to ensure the safety of residents and their guests while in our Residence Community.
Residents have the privileges to have guest visit their residence space and the responsibility to ensure that you have
the permission of your roommate(s) to host the guest, and (b) ensure that your guest(s) respect and abide by the
Residence Residence Standards, University policies, and the law. Such conduct and behaviour includes, but is not
limited to:
• Guests must always be accompanied by and signed • Where applicable, roommates must mutually
in by the Resident host. consent to the accommodation of an overnight
• Guests must be aware of, and comply with, the guest.
Residence Agreement and Residence Standards. • Residents, with or without a roommate, may not
Each Resident host assumes complete responsibility have their guests stay longer than two consecutive
for unacceptable behaviour by any of their guests. nights, to a maximum of four times per semester.
• Guests may be asked to leave and may be banned • Guests who do not hold a current Residence
from Residence if the Residence Standards are not Agreement are not permitted in residence during 23-
followed. hour quiet hours or during Orientation Week.
• The maximum number of guests allowed is one per
room occupant.
Harassment & Discrimination Policy
In accordance with Trent University’s Policy on Examples of unacceptable behaviour include, but are
Discrimination and Harassment, Harassment means: not limited to:
“Engaging in a course of vexatious misconduct, which
• Residents are prohibited from distributing or posting
may include verbal misconduct, that is of a serious
electronic, paper or other formats of materials
nature, that is experienced first-hand, that is based on
that are racist, sexist, homophobic, discriminatory,
a prohibited ground of discrimination as defined by this
offensive, and inappropriate or threatening in
policy, and that is known or ought reasonably to be
nature. This includes voicemail, telephone calls,
known to be unwelcome.” The Policy on Discrimination
internet/email messages and any and all electronic
and Harassment can be found on the Human Rights
messaging systems. Residence Life Staff reserve the
website: trentu.ca/humanrights. Harassment and
right to remove all offensive material posted in public
Discrimination has the impact of creating a hostile
spaces.
living or working environment. Harassment limits the
• Residents are prohibited from engaging in
rights of an individual to live in Residence without fear
inappropriate behaviour and encouraging others to
of the conduct from other Residents or Guests that
engage in inappropriate behaviour.
is offensive, intimidating, threatening, demeaning or
• Residents are prohibited from repeatedly making
abusive. Any form of harassment whether verbal or
unwanted contact without the other person’s
written, in person or via email, electronic messaging
consent.
system or other electronic/internet based process or
• Residents are prohibited from engaging in practical
telephone is unacceptable in the Residence community
jokes, pranks and actions that are considered to be
and will be dealt with through the Community Support
demeaning and offensive to others.
System. All members of the University community have
• Residents are prohibited from verbal or physical
the right to equal treatment according to the Policy on
threats against a person or property.
Discrimination and Harassment.
• Residents are prohibited from bullying and hazing of
other residents.
Trent University Residence Guidebook 25You can also read
