RESIDENCE GUIDEBOOK 2021-2022 - Peterborough
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RESIDENCE GUIDEBOOK 2021-2022
WELCOME TO RESIDENCE
CONTENTS
Welcome...................................................... 3 Living in Residence.................................. 10 Safety & Security...................................... 14
from the Director, Housing Services......... 3 Service Centres............................................. 10 Phone Numbers........................................... 14
The Trent Durham GTA Experience........... 5 Bikes ............................................................... 10 Medical Emergencies...................................15
A Hub of Learning and Innovation............. 5 Fridges .......................................................... 10 Fire Safety........................................................15
Decorating..................................................... 10 Residence Security....................................... 16
Who’s Who in Your Community.............. 6 Check-Out Procedure................................. 10 Asbestos...........................................................17
Housing Services Office Staff...................... 6 Cleaning & Maintenance............................ 10 Personal Safety & Mental Health...............17
Service Centre Assistants.............................. 6 Laundry ........................................................... 11 Sexual Violence............................................. 18
Residence Life Staff.........................................7 Maintenance Request.................................. 11
Dining Plan & Trent Foodservices.............. 8 TVs ................................................................ 11 Residence Standards............................... 19
Mail ................................................................ 11 Section A. Preamble.............................. 19
Your Experience.......................................... 9 Ordering Food .............................................. 11 Section B. Definitions............................20
Getting Involved............................................. 9 Section C. Standards............................. 22
Residence Council......................................... 9 Councelling .......................................... 12 Section D. Community Support
Co-curricular Program.................................. 9 Student Wellness Centre.............................12 System..................................30
Clubs ................................................................. 9 Counselling Services....................................12 Section E. Appeal Process...................34
Academic Mentoring Program................... 9 Support Services............................................13
Pen Pals............................................................. 9 Card Office..................................................... 14 Important Dates.......................................36
Transit .......................................................... 14
Parking .......................................................... 14 Common Trent Acronyms...................... 37
2 trentu.ca
WELCOME TO RESIDENCE AT TRENT UNIVERSITY
On behalf of the Housing Services Services embraces, appreciates,
team I am pleased to welcome and celebrates the diversity of
you to your new home for the our students and fosters an
2021-2022 academic year. During inclusive community within the
your stay with us, you will have residences. Every person has
opportunities to make life-long equal worth and deserves to be
friendships, get involved in treated with dignity and respect.
residence and college life, and Discrimination and harassment
discover yourself through your have no place in residence.
academic and non-academic
pursuits. All of us have a responsibility
to contribute to creating
This Guidebook is designed to and upholding an inclusive,
assist you in getting to know your respectful, and strong residence
community, and within you will environment. As a resident, you
find valuable information about will have choices about how you
your college, safety procedures, will experience your time with I wish you the very best for the
policies, and contact information us, and each resident bears the upcoming academic year.
that will help guide you duty to understand how their
Jen Coulter,
throughout the year. choices impact the community.
Director, Student Housing
The Housing Services team is
Living in residence means being & Residence Life
here to assist and support you in
part of the incredible Trent making choices to ensure you
community. You are joining a can be successful and overcome
diverse community of people challenges you may face.
with similarities, differences,
preferences, needs and beliefs. If you have a question or
Part of the journey will be about concern, please don’t hesitate to
becoming an integral member reach out to any member of the
of our community, where you Housing Services team. We are
have influence on, and ownership always happy to help.
of, its development. Housing
The Housing Services team is excited
to welcome you to your new home!
Trent University Residence Guidebook 3
“I love living in residence at Trent University because
students are provided with opportunities to engage
with their residence college and the Trent community.
Trent residence helps students make a smooth
transition to the biggest challenge that university
presents – living away from home!”
– Sara Beech, Otonabee College
4 trentu.ca
THE TRENT DURHAM A HUB OF LEARNING
GTA EXPERIENCE AND INNOVATION
Residence is your home away from home. Personal, Purposeful, and Transformative.
On the Doorstep of Canada’s Largest Metropolis Building on a tradition of academic excellence
Home to Trent’s Durham GTA Campus, the City spanning nearly four decades, Trent University
of Oshawa in the Durham Region offers the best Durham offers a dynamic and rigorous education
of both worlds: a smaller close-knit community in experience grounded in the social sciences and
the Greater Toronto Area, where Canada’s largest humanities and unparalleled in the Durham Region
and most culturally-diverse city provides endless and eastern GTA.
placement and employment opportunities.
The Thornton Road Campus, which opened in 2010,
Outdoor enthusiasts will appreciate the Region’s is the next evolution for Trent University Durham.
natural beauty, as you explore the extensive trails As a hub of learning and innovation, the dedicated
network or savour the natural greenbelt. Enjoy state- campus allows students to continue to experience
of-the-art sports facilities, premier shopping centres the Trent difference closer to home.
and a thriving arts and entertainment scene – all
Providing students with a warm, friendly and
minutes away from the Oshawa GO Station and
welcoming environment, Trent University Durham
Highway 401. For students who want to be close to
boasts vibrant community connections that provide
the action while enjoying the charm of a close-knit
unique leadership and learning opportunities for all
community, the GTA is a wonderful place to visit and
students, faculty and staff. Through involvement in
discover.
research, course development, community-based
projects, volunteer activities and events, Trent enables
and encourages contributions to a better world.
TRENT UNIVERSITY RESIDENCE GUIDEBOOK 5 Trent University Residence Guidebook 5
WHO’S WHO IN YOUR COMMUNITY Housing Services Office Housing Services office staff are responsible for all facets of the student experience in housing. The staff is available to assist you with whatever you need. Housing Services Office Staff Housing staff contact information is also available through our website: Director, Housing Services .......................................ext. 7129 Occupancy Management Coordinator ................ext. 7149 Financial Officer ..........................................................ext. 6432 Facilities Coordinator ................................................ ext. 7548 Assistant Director, Residence Life & Education....ext. 7277 Operations Coordinator.............................................ext. 6177 Residence Life Coordinator.......................................ext. 5152 Service Centre Assistants........................................... ext. 5150 Residence Conduct Coordinator............................ ext. 7402 Recruitment & Admissions Coordinator...............ext. 7068 Residence Education Coordinator......................... ext. 7587 Assistant Director, Operations..................................ext. 6428 6 trentu.ca
Service Centre Assistants Senior Residence Life Dons
Service Centre Assistants work at our service centres to Residence Life Dons are experienced leaders within
help students with any residence inquiries they might the Residence Life Staff who work closely with the
have. From lost keys to lock outs – they are there to help Residence Life Coordinator. Residence Life Dons are
point you in the right direction. not assigned to a community but provide broader
support to the students and Residence Life Staff in the
Residence Life Coordinator residence to which they are assigned. Residence Life
The Residence Life Coordinators are full-time, live-in, Dons assist in facilitating College Residence Council
professional staff who are responsible for the operations to deliver student-led initiatives to residence students,
of the Residence on their bank of campus. They work and work closely with the College Office and College
to maintain Trent University’s Residence Standards Cabinet to communicate College-wide events to
and supervise the Residence Life Dons. Residence Life residence students. Residence Life Dons facilitate broad
Coordinators provide support for emergency situations community building and learning experiences amongst
at all times. students in an effort to co-create a positive educational
experience in residence. Residence Life Dons may meet
To connect with the Residence Life Coordinator
with residence students in an educational capacity to
responsible for your residence, please call Housing
discuss violations of the residence standards and/or
Services at 905-435-1011 ext. 7127, to be redirected
overall student wellbeing. Residence Life Dons live in
appropriately
their assigned residence and hold office hours in order
to best serve residence students.
Residence Education Coordinator
The Residence Education Coordinator is a full-
Residence Life Dons
time professional staff member who is dedicated to
The Residence Life Dons are located in each residence
creating and enhancing existing co-curricular learning
community across campus. Your Don is your go-to for
opportunities within the residence environment. Through
any support that you may need, and they are able to
the creation of meaningful and engaging initiatives, the
help connect you with the many services offered at
Residence Education Coordinator strives to provide
Trent University. Residence Life Dons run programs
an environment that fosters community engagement,
and events and help to establish students’ sense of
academic exploration, and personal growth.
community within residence. Residence Life Dons are
on duty and provide after hours support every evening.
Residence Conduct Coordinator
The Residence Conduct Coordinator is a full-time
professional staff member who is responsible for
coordinating the student conduct process in residence.
They support individual students needs, conduct high-
level investigations and provide assistance to Residence
Life Staff on conduct related issues. The Residence
Conduct Coordinator also plans preventative education
initiatives.
Residence Life & Education Assistant (RLEA)
The Residence Life & Education Assistants are student
staff that enhance the educational experience for
students living within residence. With engaging displays
and interactive and fun events, the Residence Life
& Education Assistants will ensure that your time in
residence is both memorable and engaging.
Trent University Residence Guidebook 7
Dining Plan & Trent Food Services Traditional Style Rooms in Durham Trent Cash
have a $4,500 Dining Plan with
Each residence room type is Trent Cash is your ticket to dining
the option of adding Trent Cash to
associated with a specific non- beyond the basics. Trent Cash can be
enhance your dining options.
refundable Residence Dining Plan used to:
(see figure 1 in your residence Have dietary restrictions? Ask to • Supplement your basic dining plan
agreement). All Residents must speak with the chef at your Dining if you are a larger eater or if you
subscribe to the plan associated Hall about meal options available intend to stay on campus most
with the room type to which they to you and to ensure that there weekends
are assigned. Residence Dining are always options! For more • Purchase some convenience
privileges are for the exclusive use information about menu items, and snack items that cannot be
of the Resident paying fees and may locations and hours of operation, purchased as part of your basic
not in whole or in part be transferred visit your Dining Hall or email dining plan
to any other individual. Dining Plans food@trentu.ca. • Trent Cash can be used to
have no cash value and are non- purchase your textbooks through
refundable. the Campus Store, vending,
printing, copying and buying Trent
swag through the TDSA.
Any funds that are left in your Trent
Cash account at the end of a year
automatically carry forward to the
next year. Trent Cash is refundable
upon withdrawal or graduation.
Please see trentu.ca/trentucard for
details.
With student groups covering
a wide array of interests,
from music to politics, it is
easy to get involved at Trent
University. If there isn’t a
group you like, you can
always just start your own!
8 trentu.ca
YOUR EXPERIENCE
GETTING INVOLVED
Residence Council Clubs Pen Pals
Each residence has a first-year The Trent Durham Student Pen pals is a program where Trent
student residence council. This Association (TDSA) provides Durham students send and receive
council, comprised of first-year students with a managed club letters with students from a local
residence students from every system where students can either elementary school and meet on
community provides engaging join an existing club or create a new special occasions throughout the
programming and advocacy for club. year. Find out more and sign up
students in residence. For more Information about current active on campus during the first week of
information on how you can get clubs can be found here: https:// September.
involved with your Residence www.mytdsa.ca/clubs.html
Council, chat with your Residence For more information about any of
Life Don during Orientation Week! Academic Mentoring Program these opportunities, please email
Chris Nelan at christophernelan@
Co-curricular Program Peer Mentoring is students helping trentu.ca.
students transition into academic
The co-curricular record is a and social life at Trent University
portal in which all volunteer and Durham GTA. More information can
service learning experience at Trent be found here: https://www.trentu.
is recorded. The co-curricular ca/durham/node/56
record is an adjunct to academic
transcripts and provides a valuable
tool to demonstrate your volunteer
community experience and the
practical and social skills you have
developed at Trent U Durham to
potential employers.
Trent University Residence Guidebook 9
LIVING IN RESIDENCE
Service Centres Decorating Check-Out Procedures
Service Centres are your one stop Every student wants to make their Mid-Year
shop for any residence inquiries you residence room their own with a Once a student has filled out the
might have! We have friendly Service variety of decorations. We encourage residence cancellation form on
Centre Assistants who are there to students to make their residence the Housing Portal, all personal
answer your questions, and point you room feel like home, and we do belongings must be removed from
in the right direction. Want to pick up have some criteria that we wish for your residence room, including
mail? Locked out of your room? Lost students to follow when adding garbage. When you are ready to
your keys? Have a question about decorations to their rooms by leave, please go to the Service
how to fill out a Maintenance Request asking that students use removable Centre closest to you and one of the
Form? We’ve got you covered. adhesives when hanging posters and Service Centre Assistants will help
Service Centre - Durham pictures on the walls. you. You will bring your keys back
Location: DR 227 Room Inspections to the Service Centre, and the staff
Monday - Friday will complete the check out process
When you move into your residence upon your departure. An inspection
8am - 8pm room, you have 48 hours to fill out
905-435-5100 ext. 5150 of your room will be completed after
a room inspection form online. You your departure from residence to
Please note that hours may vary can find it on MyTrent -> Supports note any damages, cleaning required
during Reading Weeks and exam -> Housing -> Housing Portal. This or missing furniture/items.
periods. allows you to mark any damage
or concerns in your room so our End of Academic Year
Bikes facilities team can follow up. If you When moving out at the end of the
There is plenty of bike storage across do not fill out this form, your room school year in April, instructions will
campus with bike racks stationed will be determined to be in good be provided by your Residence Life
outside of most main entrances. condition upon moving in. Don and Residence Life Coordinator.
Unfortunately, there is no storage An inspection of your room will be All personal belongings must be
available within the residences or completed by Housing Services removed from your residence
other campus buildings. staff once you have departed from room, including garbage. Further
residence to assess the cleaning instructions on how to check out and
Fridges
conditions and identify any damage the process in which to return your
Many of our students choose to or maintenance concerns. Additional keys will be provided in late March.
rent from the Coldex Fridge Rental charges related to the cleanliness An inspection of your room will be
Company. Coldex provides mini concerns, damages, or concerns completed after your departure from
fridges of a variety of sizes that with the contents of the room (i.e. residence to note any damages,
have all been approved by Ontario missing furniture), may be added to cleaning required or missing furniture/
Universities. Once your reservation your student account. If you receive items.
and payment has been made, Coldex a damages email upon moving out of
will have your fridge delivered residence, an appeals process will be TVs
directly to your residence room! outlined to you at that time. Students are welcome to bring personal
Coldex is also responsible for picking televisions into their residence rooms,
the fridges back up at the end of the Laundry however, cable is not available in your
school year making your move-in and Laundry facilities are available to residence bedroom.
move-out procedure as simple as students free of charge. Students are
possible. All common rooms have TVs that are
responsible for providing their own accessible to students 24/7.
To book your fridge, please follow this detergent and laundry softener.
link: coldexrents.com/school/trent
10 trentu.caCleaning & Maintenance Submitting a Residence address directing you to pick it up.
All measures and directives are and Maintenance Request You must show photo identification
will be guided by public health advice, If you notice any facilities concerns in to retrieve your delivery.
and in accordance with appropriate your building, residence community, or All mail and packages should have
federal and provincial government residence room, complete a Residence the below address for proper delivery.
directives. Housing Services is and Maintenance Request Form through Durham Campus:
will continue to provide regular the Housing Portal which is accessed Student Name
cleaning and maintenance services through MyTrent. The Housing Portal Room Number
to all public/shared spaces within icon is located under the Support Tab 75 Thornton Road South
residence. There will be a particular in the Housing Services section. When Oshawa, Ontario
emphasis on high-touch surfaces you open the link, it will take you to the L1J 5Y1
for cleaning. Students within our Housing Portal where you will be able
suite style residence buildings will be to access the Residence Maintenance Ordering Food
required to clean their spaces within Request Form. (Please note: This is different from
their unit, however, maintenance Work orders are processed Monday your mailing address.)
services will still be provided. to Friday, 9 am to 4 pm. If your matter Ordering food and having it delivered
Signage and educational materials, is of an urgent nature we encourage to campus is a very common
such as cleanliness guidelines for students to contact their Residence Life occurrence in residence. When you
students, will also be placed around Don or Campus Security. are ordering, you may need the
all residence spaces and provided
Mail specific address of the building you
by the Residence Life Dons to are living in.
educate students on proper cleaning A mailbox key will be provided to you
and hygiene, while highlighting in your move-in day package as every Durham Campus:
appropriate physical distancing in a residence student receives access Student Name
residence environment. to a mailbox on campus. Mail is Room Number
collected and distributed Monday to 75 Thornton Road South
Housing Services will be increasing
Friday, except on holidays. Anything Oshawa, Ontario
hand hygiene stations across
larger than the size of your assigned L1J 5Y1
residence buildings and will take
further precautions that follow mailbox will be kept at your Service
appropriate physical distancing Centre and a package delivery notice
measures and directives. will be sent to your TrentU email
Trent University Residence Guidebook 11COUNSELLING
STUDENT WELLNESS CENTRE
The mission of the Student Wellness Centre is to provide Who We Are
integrated services to address the holistic needs of Services are provided by qualified professional counsellors
students studying at Trent. The Wellness Centre is made and supervised graduate interns or practicum students.
up of Counselling Services, Student Health Services, and Full time and contracted clinical staff are credentialed
Student Accessibility Services (SAS). You can find all of the professionals whose practice is governed by their
resources available through the Wellness Centre at respective professional colleges and/or associations. All
trentu.ca/wellness. of our counsellors are very familiar with the wide range
of personal issues that can interfere with a student’s
Counselling Services academic success and quality of life.
Our Mission Statement What We Do
The Trent University Counselling Services provides Counselling Services offers counselling on an individual
personal counselling services to full and part-time basis to help students with personal concerns that
undergraduate and graduate students. Counselling interfere with academic performance and emotional
Services acknowledges and celebrates the strengths wellbeing. Often, a few sessions are sufficient to
and fragility of the human spirit. We are committed to find a solution or at least view the issue from a more
providing services which respect the dignity and value manageable perspective.
of all people inclusive of age, gender, ethnicity, physical
qualities, sexual identity and ability.
12 trentu.caSupport Services Peer Support
Trent Durham Counselling Services office is currently LGBT Youthline offers confidential and non-judgmental
only accessible remotely as part of the Trent University’s peer support through phone, text and chat services. Get
precautions in response to COVID-19. However, Trent in touch with a peer support volunteer from Sunday to
Durham Counselling Services would like you to know Friday 4pm – 9:30pm
that you are not alone – we are still here for you. 1.800.268.9688 Text 647.694.4275 Live Chat Option
We are providing support through remote options includ- Trans Lifeline is a peer support service run by trans
ing phone or confidential video sessions. people, for trans and questioning callers. If you are in
If you have connected with us previously and wish to crisis or just need someone to talk to, this hotline is
reconnect, we invite you email your therapist directly to available to support you and provide further resources.
arrange an appointment. If you are reaching out for the 1.877.330.6366
first time, please email durham@trentu.ca and you will be Big White Wall is an online peer-peer support community
connected to a therapist. for mental health; offered 24/7 and is moderated by
For immediate crisis support you are encouraged clinical professionals.
to call one of the following 24/7 services or 911: Online Resources
Ontario Shores Crisis Line: 1-800-263-2679 Anxiety Canada provides tools and resources to help
Durham Mental Health Services / Mobile Services: Short manage anxiety.
term crisis beds, visits and free and confidential support BounceBack is a skill-building program managed by
line for individuals 16+ with a history of mental illness. the Canadian Mental Health Association (CMHA). It is
905.666.0483 or 1.800.742.1890 designed to help adults and youth 15+ to manage low
Durham Distress Centre: telephone counselling, crisis mood, depression, anxiety, stress and worry. This support
and suicide intervention and referral. 905.430.2522 or is delivered over the phone with a coach and through
1.800.452.0688 online videos.
ONTX Ontario Online & Text Crisis Services: Text is ConnexOntario is funded through the Ontario
available from your mobile phone from 2pm to 2am Government and provides confidential health services
daily and is accessed by dialing 258258. You will need information for people seeking treatment for needs
to complete a pre-chat survey and agree to terms and related to alcohol, drugs, mental health and/or gambling.
conditions of service and a responder will be available to This service navigation and information is live-answer,
you. 24/7.
Talk4Healing: Culturally grounded crisis line for Depression Hurts is an online service provided by the
Indigenous women 1.888.200.9997 Mood Disorders Society of Canada; offering information,
education, skills and strategies to help manage
Durham Region Domestic Violence / Sexual Assault
symptoms of Depression.
Care Centre (Lakeridge Health): Crisis line providing
counselling and referrals for sexual assault victims, all Good2Talk provides confidential support services for
ages. 905.576.8711 post-secondary students in Ontario. 1.866.925.5454
Text GOOD2TALKON to 686868
IM Well is offered through Student VIP and your student
association; check out the suite of services and tools
available to you.
Suicide Prevention Info (APP)
Talk4Healing is a culturally grounded, fully confidential
helpline for Indigenous women available in 14 languages
all across Ontario. 1.855.554.HEAL Live Chat Option
Trent University Residence Guidebook 13CARD OFFICE
The TrentU Card is your official Trent University student card that
SAFETY AND
SECURITY
provides access to your Dining Plan, Trent Cash (campus debit
card), and so much more! The TrentU Card provides students with
safe, convenient access to their money. Visit trentu.ca/trentucard
for more details.
TrentU Card Tips
• Do not hole-punch your cards – they will deactivate. PHONE NUMBERS
• Add money to your Trent Cash account at the Card Office, the
Durham Library, or online through your MyTrent Portal.
Residence Life Don Support Phone:
• Lost card? Deactivate your card online through your MyTrent
Portal. Durham ......................................289-385-6540
Office Hours
For Durham students you can visit the Housing Service Centre Trent University Campus Security:
for Card Office inquiries during the Card Office operating hours:
Monday through Friday 9 am – 12:30 pm and 1 pm – 4 pm Durham ..................................... 905-435-5111
You can also contact them by phone at 705-748-1011 ext. 7431
or by email at campuscard@trentu.ca
TRANSIT
Full-time Trent University Durham students are issued a separate
transit card that identifies them as bus pass holders.
The student bus pass provides unlimited access to Durham
Region Transit during the academic year (September-May).
Full-time Trent University Durham students can pick up their
transit card from the INFO desk in the atrium at the end of August.
For more information regarding transit options at Durham,
please visit:
https://www.trentu.ca/durham/student-life/student-support-
services/transit
PARKING
Parking is free at Trent University Durham.
Students and staff need to fill out an application to receive a free
parking pass that must be displayed in their vehicle at all times.
Parking is limited at the Durham campus and we encourage
all students, staff, and faculty to take transit, carpool, or bike to
campus.
The passes are located in the Main Office, Room 101.
14 trentu.caMedical Emergencies
Medical emergencies are taken very After calling 911, call Trent University appointments with a doctor (these
seriously in residence. All Residence Campus Security, Don Support can be arranged through Trent
Life Staff are trained in First Aid and Phone, and/or the Trent University University Health Services) and notify
CPR and are ready to help in crisis Emergency Response Team to their Don of any medical conditions
situations. Trent University also has ensure the professional EMS staff they have or accommodations they
a series of on-campus services that is guided to the student needing require. The best way to avoid an
can assist in medical emergencies. assistance. A resident should only emergency is to be proactive and
Students are advised to use their attempt to help directly if they aware of risks in advance.
judgement when responding to a are sober, fully qualified, and feel
medical emergency, calling 911 is confident to do so. It is advised
always a first priority. that students maintain regular
Fire Safety
All buildings at Trent University, and What to do if a fire is present: • Do not enter the building on
all rooms in residence are equipped fire or in which the alarm is
• If the alarm is not sounding and
with fire detection systems. Each sounding until it has been
you see fire, sound the alarm
building has slightly different fire deemed safe by the fire
• If you sound the alarm evacuate
detection and alarm systems department and until residence
the building, call Campus
and these include at least one life staff allow you to enter.
Security and/or Don Support
of: fire alarms, sprinklers, smoke
Phone and notify them of where In order to ensure that residences
detectors, and/or heat detectors.
Some residence rooms also have the fire is; security will need to are at as low risk for fire as possible,
accessible systems present that can direct the fire response team to there are very specific policies
alert students who are not able to the appropriate area of campus surrounding fire safety present.
respond to traditional fire alarming • If you hear the alarm anywhere These include information on the
systems. The fire evacuation on campus leave the building prohibition of smoking in residence,
process is very simple at Trent as soon as possible, close the propping of fire doors, burning of
University. doors behind you but do not substances in residence, tampering
lock them in case the fire with fire safety equipment, etc.
If you see a fire, trigger department needs access to Please review these policies before
the alarm, and if the alarm that room moving into residence, as fire safety
is triggered, evacuate the • Evacuate to an area a safe is all about prevention and requires
building. Note that this also distance from the affected an active effort on our side and
applies to residence fire drills. building and make sure your yours.
If you refuse to leave a building evacuation is not a podium or
during a fire alarm or fire drill you roof of a building
are breaking the law and as a result • Follow the instructions of
you may receive serious fines security and present residence
from the fire department and/or life staff, they will be wearing
serious residence outcomes under clothing to identify themselves
the Residence Standards. If your (vests/jackets) and are trained
accessibility needs make it difficult on safely evacuating students, if
for you to exit the building in case weather is not ideal for standing
of fire (Example: you are not able to outdoors, they will work on
access an elevator) an individualized gaining access to a nearby,
plan will be designed and followed. unaffected building
Trent University Residence Guidebook 15Durham Campus Security:
(905) 435-5111
Residence Security After Hours Support
Every single night that residence is open there are Dons
Trent University Campus Security
who provide after hours support. These staff do rounds
Trent University has its own Campus Security staff. This of residence checking for safety/ facilities concerns and
team works together to make the campus one that is keeping an eye out for the safety of students. During
safe for all those who attend, live at, work at, or visit Trent large-scale campus events, and some holidays, the Don
University. Trent University Campus Security has staff on Support Phone is active. Each residence college has its
call 24/7, 365 days a year. Whenever you are on campus, own specific Don Support Phone number.
whether it be during the academic year, during the
Call the Don Support Phone when:
summer, or when the University is closed on Christmas
Day, Campus Security is never more than a call away. • A residence guest won’t leave or is causing trouble
• A residence student is endangering themselves or
(905) 435-5111 (Durham)
others
Campus Security is dispatched to all medical emergencies • A medical emergency occurs (use your judgement
on campus in case EMS needs to be contacted and to determine if Security or 911 should be contacted
guided to the specific area of the student. Campus FIRST)
Security also works alongside the Residence Life Staff, • A fire is present (pull the alarm FIRST)
to facilitate conversations about drugs in residence • You need someone to talk to about a situation that is
and address people who are present in residence but affecting you
shouldn’t be. The Security staff are highly trained in their • You have a concern you feel is not being addressed
field and are a great campus resource. They will often and you need it to be solved as soon as possible
be the very first party contacted when you call the Don • You find a facilities concern (a broken sink, or door, or
Support Phone. toilet, or a leak)
• You are locked out of your room
16 trentu.caWHEN TO CALL THE DON ON-DUTY:
Residence Life Dons get extensive training regarding campus resources and will
ensure the correct resource is contacted if you are not sure who to call.
Dons are on-duty from 8pm to 8am every day that residence is open.
Asbestos Personal Safety and Mental Health
Trent University is committed to Starting university is exciting, but it can be stressful, too. The good
promoting the health, safety and news? You don’t have to handle anxiety, depression, or other mental
well-being of its student residents. health difficulties on your own.
Asbestos continues to be present in Trent works hard to create a safe and supportive environment—an
a number of residences, including environment that encourages a supportive and open campus-wide
in materials such as insulation dialogue about mental health issues. That’s the key to keeping
around piping and mechanical everyone safe and healthy: the individual who is struggling as well as
equipment, flooring, and wall the other members of our campus community.
finishes.
Not sure who to turn to or how to access the support you need, if
Recognizing the hazards that may you’re going through a rough time?
arise when asbestos fibres become
airborne as a result of disturbance There are a number of services and supports available to you while
or deterioration, the university is you’re living in residence:
committed to a strict management
Your Residence Life Don: On-campus mental
program of all asbestos-containing
Your Don is an upper-year health supports:
materials in university buildings and
student who has been trained to Trent Health Services, the
any activities that may disturb such
offer support and who can help Counselling Centre, Student
materials.
you tap into other mental health Accessibility Services, and
The university is committed services. Housing Services all work
to comply with the legislative together to assist students who
Your Residence Life
requirements outlined under the are struggling.
Coordinator (RLC):
Ontario Regulation respecting
Your RLC has received
Asbestos on Construction Projects
comprehensive training in
in Building and Repair Operations
mental health first aid.
(O.Reg 278/05).
The university has an obligation The majority of students living with mental health challenges manage
to inform all occupants of any to function well in a residence environment. Occasionally, residence
buildings containing asbestos. An is not the best environment for a student who is struggling. In such a
inventory of asbestos, by college, situation, Housing Services will support the student in exploring other
is available from Trent University options for housing and connect them with campus and community
Housing Services in Blackburn Hall, resources when additional support is needed.
Suite 129. Additional information
can be obtained by contacting
Housing Services at x7127.
Trent University Residence Guidebook 17Sexual Violence and Sexual Consent
Ontario has a provincial action plan • Consent is active, not passive, GETTING HELP
to prevent sexual violence, including coerced or silent. It is a clear “yes”,
It’s never your fault if you’re sexually
on campuses. not an absence of “no”.
assaulted. Remember that sexual
• Consent must be continuous
Students new to Trent participate assault can happen regardless of
throughout the sexual encounter
in the prevention programming precautions. As a community, we
and can be revoked at any time.
Consent at Trent during orientation can ALL work together to help
• Consent is the responsibility of the
week as one part of our efforts to prevent it from happening.
person who wants to engage in
end sexual violence.
sexual activity to make sure that There are supports available to
Sexual violence means any sexual act they have consent from the other students both on and off campus.
or act targeting a person’s sexuality, person(s) involved.
If someone has recently experienced
gender identity or gender expression, • Consent to one sexual act does
sexual assault and needs healthcare
whether the act is physical or not constitute or imply consent to
and crisis support, they should go
psychological in nature, that is a different sexual act.
to the Emergency Room at the
committed, threatened or attempted • Consent is required regardless of
Peterborough Regional Health
against a person without the person’s the parties’ relationship status or
Centre and ask to see the Sexual
consent, and includes sexual sexual history together.
Assault Nurse Examiner. Care is
assault, sexual harassment, stalking, • Consent cannot be given by
provided 24/7.
stealthing, indecent exposure, a person who is incapacitated
voyeurism and sexual exploitation. by alcohol or drugs or who is Sexual Violence Prevention
unconscious or otherwise lacks Coordinator:Robyn Ocean
Participating in sexual activity of any
the capacity to give consent. By phone: 905-435-5100 ext. 7792
nature is a choice. Ensuring that
If a participant’s judgement is By email: robynocean@trentu.ca
you have sexual consent, and give
impaired, consent is not valid.
consent is an important part of all During offices hours, Student Health
• Consent cannot be given if
sexual encounters Services can be reached at
the instigator is in a position to
705-748-1481, and for counselling,
Consent is an active, direct, confer, grant or deny a benefit
please email durham@trentu.ca and
voluntary, unimpaired, continual and or advancement to the other
we can provide you assistance and
conscious choice and agreement person and the instigator knows
referrals.
between persons to engage in or ought reasonably to know
physical contact or sexual activity. that the solicitation or advance
is unwelcome. This definition
applies equally to all persons
regardless of sexual orientation.
Ask first, and keep asking – use your
words! Consent is sexy.
• “Do you want to keep going?”
• “Do you like this?”
• “Is this turning you on?”
• “How do you feel about this?”
• “Are you doing okay?”
18 trentu.caRESIDENCE STANDARDS
All safety measures related to COVID-19 will be provided prior to the
arrival of students to residence. Trent Housing will consult with Durham
Section A – Public Health to ensure safety of all residents and staff. To review the
Preamble current COVID-19 Precautionary Measures Policies please visit the
Trent Housing website.
Section B –
Resident Rights
and Responsibilities Section A – Preamble
Section C –
The Residence Standards are intended to permit and encourage residents
Residence Standards to live productively and peacefully in an environment that is responsible,
Section D – respectful, inclusive and supportive; and that promotes academic success
and community involvement. Living in residence at Trent University is a
Community Support
privilege. In order to be clear about the expectations that accompany this
System
privilege, the Residence Guidebook was created to ensure that it supports
Section E – the residence experience. It describes the foundations of appropriate
Appeal Process behaviour for the residence community, as well potential consequences for
inappropriate behaviours. We sincerely hope that you will be mindful of the
impact of your choices on your own well-being as a student, on the well-
being of other residents, and on the residence community. It is our privilege
to work with outstanding students such as yourself as we strive to build
strong communities that support individuals’ personal and academic pursuits.
Trent University Residence Guidebook 19Section B – Resident Rights and Responsibilities
The wellbeing of the residence community rests on the balance of the community’s ability to respect the needs of the individual,
and the individual’s ability to respect the needs of the community. Our staff work with residents to create communities that support
academic success and are based on mutual respect and personal development.
The guiding principles below describe your rights, privileges, and accompanying responsibilities as a resident within the residence
community.
GUIDELINES PRIVILEGES RESPONSIBILITIES
Housing You have the privilege of having housing You have the responsibility to respect
in residence. the Residence Standards and live within
their guidelines in order to maintain this
Privileges & Resposibilities
privilege.
Common Space You have the privilege of using common You have the responsibility to uphold
spaces such as common rooms, study these spaces by treating them with
spaces, public washrooms, dining halls respect i.e. ensuring cleanliness after
and outdoor spaces. use, respecting university property and
ensuring appropriate behaviour while in
the spaces.
Guests You have the privilege of having guests You have the responsibility to ensure that
visit you in residence. you have the permission of your room-
mate(s) to host the guest, and (b) ensure
that your guest(s) respect and abide by
the Residence Residence Standards,
University policies, and the law.
20 trentu.caGUIDELINES RIGHTS RESPONSIBILITIES
Safety & Security You have the right to feel safe in the You have the responsibility to act in a
residence community including but not way that does not endanger yourself
limited to living in an environment where or others. You are responsible for using
your possessions and the communal security mechanisms provided in your
spaces are shown respect. residence and reporting any unsafe
behaviours or conditions. You have the
responsibility to show everyone respect
and to respect the property of others
and the University.
Respect You have the right for others to consider You have the responsibility to act in
and respect your feelings and needs; to a civil manner and treat all members
reside in a community based on mutual of your community with respect,
respect and acceptance, free from intimi- acceptance and understanding.
dation, harassment or discrimination.
Rights & Resposibilities
Fairness & Support You have the right to fair and consistent You are responsible for being responsive
service from Residence Staff. and cooperative in all dealings with
Residence Staff.
Cleanliness You have the right to a living space that is You have the responsibility to assist in
clean and kept in good condition. the upkeep or common areas by not
leaving garbage or dishes in the lounges
or common areas, by using appropriate
disposal and recycling receptacles and
to keep your own room clean and in
good condition. You are responsible for
reporting if facilities or equipment issues
to Residence Staff.
Clarity of Standards You have the right to have clear Resi- You have the responsibility to know the
dence Standards. Residence Standards and ask questions if
you do not understand them.
Healthy Wellbeing You have the right to manage own health You have responsibility to ensure your
and safety self-management is reducing harm/risk
to yourself or community.
Trent University Residence Guidebook 21Section C - Standards
Fundamental Standard: All Residents and their guests are responsible for upholding the laws of Ontario and Canada,
The Human Rights Codes of Ontario and Canada, the civic by-laws and Trent policies.
Please note, the University may amend, supplement or otherwise enforce any rules or regulations issued by government authority; may
impose additional rules and regulations, and may impose interim restrictions to mitigate or minimize the safety risk posed to residence
students during an emergency (i.e. pandemic, natural disaster).
Advertising Policy Alcohol Policy
The Advertising Policy is in place to guide advertising The Alcohol Policy is in place to ensure the safety of
practices in our residence community. It is the right residents and their guests, to minimize risk associated
of each Resident to respect the community by having to alcohol consumption and to promote positive
Residence Staff uphold the advertising standards and behaviours associated with alcohol use. It is the right of
it is the responsibility of all Residents to adhere to the each Resident to manage their own health and wellbeing
guidelines for advertising in the residence community. and it is your responsibility as a Resident to manage
Such conduct and behaviour includes, but is not limited to: their consumption by practicing the Canadian Low-Risk
Alcohol Drinking Guidelines. Such conduct and behaviour
• Door-to-door selling or soliciting is prohibited in
includes, but is not limited to:
residence. Special circumstances can be made with
prior approval of the Residence Life Coordinator. • It is illegal for any person under 19 years of age to
• Advertising and postings in Residence must be placed consume alcohol in the province of Ontario. It is not
in designated areas, once approved by a Residence permitted to be intoxicated in a public area or in public
Life Staff member. within the College or building.
• All postings are to be removed in a timely manner • Large volume containers exceeding 1 litre or
• All postings must be written and displayed in a manner paraphernalia that promotes the excessive
that is respectful, does not discriminate and does consumption of alcohol are not permitted in
not use offensive language, including language that residence.
violates the Trent University’s Policy on Discrimination • Promotion or participation in events that promote
and Harassment. excessive alcohol consumption, including but not
limited to drinking games, are prohibited.
• Glass beer bottles, for safety reasons, are not permitted
in residence areas or public areas.
• No person shall consume, transport or otherwise be
in possession of any alcoholic beverage in an open
container in a public area of the Residence.
22 trentu.caBuilding Policy Cannabis Policy
The Building Policy is in place to guide appropriate The Cannabis Policy is in place to ensure the safety
building usage in our residence community. It is the of residents and their guests. To minimize community
right of each Resident to have a living in an environment concerns associated with cannabis consumption and to
where your possessions and the communal spaces promote positive behaviours associated with cannabis
are shown respect and a living space that is clean and use. It is the right of each Resident to manage their own
kept in good condition and it is your responsibility as health and wellbeing and it is your responsibility as a
a Resident to respect the property of others and the Resident to manage their consumption by practicing
University and to assist in the upkeep or common the Canadian Lower Risk Cannabis Use Guidelines. Such
areas by not leaving garbage or dishes in the lounges conduct and behaviour includes, but is not limited to:
or common areas, by using appropriate disposal and
• It is illegal for any person under 19 years of age to
recycling receptacles and to keep your own room clean
consume cannabis in the province of Ontario.
and in good condition. Such conduct and behaviour
• It is illegal to be in possession of more than 30 grams
includes, but is not limited to:
of cannabis. Residents who are of age may possess
• Residents are responsible for keeping their residence up to 30 grams of cannabis in residence. Cannabis
room and shared living areas clean. must be stored in a sealed container.
• Elevators, including their controls, must not be • Promotion or participation in events that promote
misused excessive cannabis consumption are prohibited.
• Personal belongings are not to be stored in common • Smoking or vaping cannabis is prohibited in
living areas. This may include, but is not limited to: residence.
sports equipment, bicycles and musical instruments. • Use of cannabis related paraphernalia, including but
• Residents are not permitted to remove or make not limited to vaporizers, hookahs, and pipes are
changes to furniture, fixtures or interiors of their prohibited in residence. Residents may store cannabis
residence room. related paraphernalia in their residence room.
• Making an unauthorized room or roommate change • The cultivation of cannabis plants or cannabis related
is prohibited. products is prohibited in residence.
• Residents are not permitted to bring their own beds • Cannabis shall not be consumed in a public area.
or any additional furniture into residence rooms or Residents wishing to transport must do so in a
common areas unless medical documentation in the concealed container
form of an accommodation request is provided to • Cooking cannabis in all residence spaces including
and approved by Housing Services, or prior written but not limited to residence lounges, study rooms,
permission is received. bedrooms, or suites is prohibited.
• Window screens must not be removed from
windows.
• Sports are not permitted in residence areas.
• Deliveries from the LCBO, Ontario Cannabis Store
and/ or any legal cannabis vendor sanctioned by the
Ontario government will not be accepted on campus.
Residents who are of legal age wishing to receive
mail deliveries of alcohol and/or cannabis may make
arrangements with off campus Canada Post offices.
Trent University Residence Guidebook 23Damages & Vandalism Policy
The Damages & Vandalism Policy is in place to ensure • If the resident(s) involved or responsible for damages
that residents understand the impact of vandalism i.e. or vandalism can be identified, they will solely be
intentional destruction or defacement of the campus liable for restitution. If the resident(s) involved in or
property and damage i.e. the unintentional destruction responsible for damages or vandalism cannot be
or defacement of the campus property. It is right have identified and repairs or cleaning are required, the
communal and private spaces that are upheld in good charges will be billed equally to all residents in the
condition by the University and it is the responsibility section, tower, floor, house or apartment
of all Residents to respect all spaces in the residence • Residents are required to report any damages. It is not
community and report any facilities or equipment issues permitted to repair any damages on their own.
to Residence Staff . Such conduct and behaviour includes,
but is not limited to:
Drug Policy Fire Safety Policy
The Drug Policy is in place to ensure the safety of The Fire Safety Policy is in place the ensure Residents
residents and their guests. It is important to note that are to exercise the utmost care related to fire safety
impairment due to the use of illegal substances is never while living in residence. Any negligent or intentional
considered an excuse for violation of the Residence fires started by any person(s) may result in residence and
Standards. It is the right of each Resident to manage their university sanctions and possible criminal charges. Such
own health and wellbeing and it is your responsibility as conduct and behaviour includes, but is not limited to:
a Resident to ensure your self-management is reducing
• Residents must evacuate the building immediately on
harm/risk to yourself or community if consuming
the sound of the fire alarm. Evacuation requirements
substances. Such conduct and behaviour includes, but is
apply to fire drills as well. Tampering with fire safety
not limited to:
equipment and electrical equipment including but
• Residents are prohibited from using, being under the not limited to fire extinguishers, sprinklers, fire alarms,
influence of, possession, of illegal drugs, controlled smoke detectors and emergency contact speakers, is
substances, non-prescription drugs and/or drugs not prohibited.
prescribed to the person in possession of these drugs • Propping open exterior doors or doors leading to
• Equipment or materials that are used to facilitate the hallways and other public areas is prohibited due to
use/misuse of illegal drugs or controlled substances risk of extended damage in the case of a fire.
are strictly prohibited. • Open flames, candles, incense, halogen lamps and
• Abuse or misuse of prescription drugs or intentional storage of hazardous items are not permitted in
overdose of prescription drugs is strictly prohibited residence.
• All electrical appliances must be CSA approved.
• Any appliances such as kettles, toasters, coffeemakers,
crockpots and toaster ovens are only permitted in
designated kitchen spaces and are not permitted in
residence rooms.
• Decorations in residence cannot include flammable
items such as dried leaves, straw and live trees
• Exits from a room or building and fire safety equipment
must be kept free of clutter and must be accessible at
all times.
• Burning of anything in residence including but not
limited to posters, walls, boards, and ceilings is
prohibited
24 trentu.caGuest Policy
The Guest Policy is in place to ensure the safety of residents and their guests while in our Residence Community.
Residents have the privileges to have guest visit their residence space and the responsibility to ensure that you have
the permission of your roommate(s) to host the guest, and (b) ensure that your guest(s) respect and abide by the
Residence Residence Standards, University policies, and the law. Such conduct and behaviour includes, but is not
limited to:
• Guests must always be accompanied by and signed • Where applicable, roommates must mutually
in by the Resident host. consent to the accommodation of an overnight
• Guests must be aware of, and comply with, the guest.
Residence Agreement and Residence Standards. • Residents, with or without a roommate, may not
Each Resident host assumes complete responsibility have their guests stay longer than two consecutive
for unacceptable behaviour by any of their guests. nights, to a maximum of four times per semester.
• Guests may be asked to leave and may be banned • Guests who do not hold a current Residence
from Residence if the Residence Standards are not Agreement are not permitted in residence during 23-
followed. hour quiet hours or during Orientation Week.
• The maximum number of guests allowed is one per
room occupant.
Harassment & Discrimination Policy
In accordance with Trent University’s Policy on Examples of unacceptable behaviour include, but are
Discrimination and Harassment, Harassment means: not limited to:
“Engaging in a course of vexatious misconduct, which
• Residents are prohibited from distributing or posting
may include verbal misconduct, that is of a serious
electronic, paper or other formats of materials
nature, that is experienced first-hand, that is based on
that are racist, sexist, homophobic, discriminatory,
a prohibited ground of discrimination as defined by this
offensive, and inappropriate or threatening in
policy, and that is known or ought reasonably to be
nature. This includes voicemail, telephone calls,
known to be unwelcome.” The Policy on Discrimination
internet/email messages and any and all electronic
and Harassment can be found on the Human Rights
messaging systems. Residence Life Staff reserve the
website: trentu.ca/humanrights. Harassment and
right to remove all offensive material posted in public
Discrimination has the impact of creating a hostile
spaces.
living or working environment. Harassment limits the
• Residents are prohibited from engaging in
rights of an individual to live in Residence without fear
inappropriate behaviour and encouraging others to
of the conduct from other Residents or Guests that
engage in inappropriate behaviour.
is offensive, intimidating, threatening, demeaning or
• Residents are prohibited from repeatedly making
abusive. Any form of harassment whether verbal or
unwanted contact without the other person’s
written, in person or via email, electronic messaging
consent.
system or other electronic/internet based process or
• Residents are prohibited from engaging in practical
telephone is unacceptable in the Residence community
jokes, pranks and actions that are considered to be
and will be dealt with through the Community Support
demeaning and offensive to others.
System. All members of the University community have
• Residents are prohibited from verbal or physical
the right to equal treatment according to the Policy on
threats against a person or property.
Discrimination and Harassment.
• Residents are prohibited from bullying and hazing of
other residents.
Trent University Residence Guidebook 25You can also read
