Rolls-Royce M250 FIRST network - 2015 Customer Support Directory
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Rolls-Royce M250 FIRST network 2015 Customer Support Directory
Table of Contents
M250 Senior Leadership Team......................................................................................................................4 National Airways Corporation Pty. Ltd.................................................................................................... 43
Aftermarket Services.......................................................................................................................................5 StandardAero (Asia) Pte. Ltd....................................................................................................................... 44
Customer Services............................................................................................................................................6 Authorized Military Overhaul Facilities (AMOF)................................................................................... 46
Customer Services - Military.........................................................................................................................8 Air Asia Company, Limited.......................................................................................................................... 47
Fleet Service Operations.................................................................................................................................9 MTU Aero Engines......................................................................................................................................... 48
Civil Field Support......................................................................................................................................... 10 Piaggio Aero Industries, S.p.A.................................................................................................................... 49
Regional Customer Training Center......................................................................................................... 12 Samsung Techwin Co., Ltd........................................................................................................................... 50
Aviall Leadership Team................................................................................................................................ 15 Authorized Repair Facilities (ARF)............................................................................................................. 52
Aviall – North American Customer Centers........................................................................................... 17 Aero Propulsion Support, Inc..................................................................................................................... 53
Aviall – International Customer Service................................................................................................. 19 Cadorath Aerospace...................................................................................................................................... 54
M250 FIRST network Map........................................................................................................................... 21 Cadorath Aerospace Lafayette................................................................................................................... 55
M250 FIRST network – Index...................................................................................................................... 22 H-S Tool and Parts, Inc.................................................................................................................................. 56
M250 Authorized Support Centers (ASC)............................................................................................... 23 Customer Training........................................................................................................................................ 58
Repair & Overhaul Facilities (RRROF)....................................................................................................... 25 M250 2015 Class Schedule......................................................................................................................... 59
Rolls-Royce Engine Services - Oakland, Inc............................................................................................. 26 M250 Approved Suppliers........................................................................................................................... 61
Authorized Maintenance, Repair & Overhaul Centers (AMROC)..................................................... 28 Triumph Engine Controls Systems, Inc.................................................................................................... 62
AeroMaritime America, Inc........................................................................................................................ 29 Honeywell........................................................................................................................................................ 63
Asia Pacific Aerospace Pty. Ltd (APA)......................................................................................................... 30 M250 Engine Designations and Applications....................................................................................... 66
H+S Aviation Ltd............................................................................................................................................. 31 M250 Turboprop............................................................................................................................................ 70
Keystone Turbine Services........................................................................................................................... 32 M250 Series I and II....................................................................................................................................... 74
Mitsubishi Heavy Industries, Ltd............................................................................................................... 33 M250 Series II.................................................................................................................................................. 76
MHI Aero Engine Service Co., Ltd............................................................................................................... 34 M250 Series III and IV................................................................................................................................... 80
DallasAirmotive............................................................................................................................................. 35 M250 Series IV................................................................................................................................................ 82
StandardAero Limited.................................................................................................................................. 36 Significant Facts About the M250............................................................................................................. 86
Vector Aerospace Corporation - Helicopter Services........................................................................... 37 Commonly Referenced CSL Listings.......................................................................................................... 89
Authorized Maintenance Centers (AMC)................................................................................................ 39 Series II C20 and B17 LIMITED WARRANTY............................................................................................. 91
AeroMaritime Mediterranean, Ltd........................................................................................................... 40 Series IV C30, C40 and C47 LIMITED WARRANTY.................................................................................. 93
Airborne Engines Ltd.................................................................................................................................... 41 M250 Spare Module/Part LIMITED WARRANTY.................................................................................... 95
McTurbine Inc................................................................................................................................................. 42 M250 TotalCare (FHA) Program................................................................................................................. 98
2Rolls-Royce FIRST network Rolls-Royce M250 Support Team 2015 Customer Support Directory
Rolls‑Royce Senior Leadership team
John Schroeder Jason Propes
Vice President - Helicopters and Light Turboprop Programs Senior Vice President Helicopters and Light Turboprop
Customer Business
Phone: +1 (317) 230-8452
Mobile: +1 (317) 590-3610 Phone: +1 (317) 373-8290
Email: john.m.schroeder@rolls‑royce.com Fax: +1 (317) 230-2803
Email: jason.r.propes@rolls‑royce.com
Bert Brown Jim Payton
Director, Helicopter Services Regional Vice President for Helicopter and
Light Turboprop engines
Phone: +1 (317) 230-2437
Mobile: +1 (317) 523-6144 Phone: +1 (317) 230-3242
Email: hubert.w.brown@rolls‑royce.com Email: jim.e.payton@rolls‑royce.com
Gurdip Punni Tim McGrath
Regional Vice President for Helicopter and Regional Vice President for Helicopter and
Light Turboprop engines Light Turboprop engines
Phone: +1 (117) 979-5775 Phone: +1 (317) 230-5985
Mobile: +1 (317) 523-3679 Mobile: +1 (317) 258-3063
Email: gurdip.punni@rolls‑royce.com Email: tim.j.mcgrath@rolls‑royce.com
Thomas D. Castle Dan Ouimette
Program Manager, M250 Engines Regional Vice President for Helicopter and
Light Turboprop engines
Phone: +1 (317) 230-5931
Mobile: +1 (317) 966-3272 Phone: +1 (317) 230-6706
Email: thomas.d.castle@rolls‑royce.com Email: daniel.l.ouimette@rolls‑royce.com
4Rolls‑Royce Aftermarket Services
Rege Hall John Summers
Manager, Customer Support M250 Aftermarket
Services Manager
Phone: +1 (317) 230-2716
Mobile: +1 (317) 250-4767 Phone: +1 (317) 230-4514
Email: rege.e.hall@rolls‑royce.com Mobile: +1 (317) 201-1531
Email: john.m.summers@rolls‑royce.com
Mike Underwood Scott Baier
Manager, Helicopter Deployed Operations Fleet Operation Services Manager
Phone: +1 (317) 230-2558 Phone: +1 (317) 230-6142
Mobile: +1 (317) 258-1069 Mobile: +1 (317) 523-6804
Email: mike.l.underwood@rolls‑royce.com Email: scott.baier@rolls‑royce.com
5Rolls‑Royce Customer Services
Rege Hall Ben Kesler
Manager, Customer Support Customer Service Manager
Phone: +1 (317) 230-2716 Phone: +1 (317) 230-4003
Mobile: +1 (317) 250-4767 Mobile: +1 (317) 681-4559
Email: rege.e.hall@rolls‑royce.com Email: benjamin.w.kesler@rolls‑royce.com
Monty Miller Terry Wolfe
Customer Service Manager Customer Service Manager
Phone: +1 (317) 230-5971 Phone: +1 (317) 230-6160
Mobile: +1 (317) 224-9921 Mobile: +1 (317) 681-4579
Email: montgomery.miller@rolls‑royce.com Email: terry.wolfe@rolls‑royce.com
David Miller William Bailey Jr.
Customer Service Manager Repair Development Coordinator
Phone: +1 (317) 230-5126 Phone: +1 (317) 230-8946
Mobile: +1 (317) 363-1484 Email: william.bailey@rolls‑royce.com
Email: david.miller1@rolls‑royce.com
Joanne Vinton Becca Krause
M250-C47E Tech Pubs Interface Technical Data Administrator
Phone: +1 (317) 230-5028 Phone: +1 (317) 230-5955
Fax: +1 (317) 230-6415 Mobile: +1 (317) 374-7247
Email: joanne.vinton@rolls‑royce.com Email: rebecca.krause@rolls‑royce.com
6Rolls‑Royce Customer Services
Nicole Owens Rob Good
Campaign Manager Technical Data Analysist
Phone: +1 (317) 860-2562 Phone: +1 (317) 230-5667
Email: nichole.owens@rolls‑royce.com Mobile: +1 (317) 460-2684
Email: robert.good@rolls‑royce.com
Customer support
General access +1 (317) 230-2720
Contact information:
Toll-free (North America): +1 (888) 255-4766
Phone: +1 (317) 230-2720
Fax: +1 (317) 230-1422
Email: helicoptercustsupp@rolls‑royce.com
7Rolls‑Royce Customer Services – Military
Randy Weber Brian Beeson
M250 Military Customer Support Manager CLS Customer Service Manager
Phone: +1 (256) 461-6009 Phone: +1 (317) 230-2726
Mobile: +1 (256) 724-2183 Mobile: +1 (317) 209-5814
Email: randy.weber@rolls‑royce.com Email: brian.beeson@rolls‑royce.com
Mike Henley Lisabeth Maurer
M250 Military Data Manager Customer Support Manager C30/R & T63 - AMC Support
Phone: +1 (317) 230-3834 Phone: +1 (317) 230-8559
Email: michael.b.henley@rolls‑royce.com Mobile: +1 (317) 319-7190
Email: lisabeth.maurer@rolls‑royce.com
Rusty Haimowitz
Military Field Support Manager - West
Mobile: +1 (817) 584-7029
Email: russell.a.haimowitz@rolls‑royce.com
8Rolls‑Royce Fleet Operation Services
Scott Baier Mark Thompson
Fleet Operation Services Manager Helicopter Service Network Manager
Phone: +1 (317) 230-6142 Phone: +1 (317) 230-5873
Mobile: +1 (317) 523-6804 Mobile: +1 (317) 319-9221
Email: scott.baier@rolls‑royce.com Email: mark.e.thompson@rolls‑royce.com
Kay Mannen Francine Robertson
Helicopter Service Network Administrator Senior Warranty and Data Administrator
Phone: +1 (317) 230-5569 Phone: +1 (317) 230-5754
Email: kaylyn.mannen@rolls‑royce.com Mobile: +1 (317) 514-6209
Email: francine.g.robertson@rolls‑royce.com
Nancy Harns Corey Short
FAST Administrator M250 Service Network Manager
Phone: +1 (317) 230-8282 Phone: +1 (317) 230-5548
Mobile: +1 (317) 319-6514 email: corey.short@rolls‑royce.com
Email: nancy.harns@rolls‑royce.com
Jennifer Piercey David Parker
M250 Warranty and TotalCare Administrator TotalCare Support Manager
Phone: +1 (317) 230-5074 Phone: +1 (317) 230-5771
Mobile: +1 (317) 224-3477 Email: david.parker6@rolls‑royce.com
Email: jennifer.l.piercey@rolls‑royce.com
9Rolls‑Royce Civil Field Support
Mike Underwood Chris Ankrom
Manager, Helicopter Deployed Operations - Southeast US Regional Director Rolls‑Royce Defense-Helicopter Engines
Russia, Eastern Europe, CIS, Middle East Korea, Taiwan,
Phone: +1 (317) 230-2558 Indonesia
Mobile: +1 (317) 258-1069 Office (UAE): +971 (0) 2616 9000
Email: mike.l.underwood@rolls‑royce.com Mobile (US): +1 (317) 554-9414
Mobile (UAE): +971 (0) 56 174 6535
Email: chris.m.ankrom@Rolls‑Royce.com
Simon Kemp Karim Shaaban
Regional Manager - Western Europe, Middle East & Africa Regional Manager - South America
Phone: +44 (0) 2392 662790 Phone: +55 (11) 3539-6364
Mobile: +44 (0) 7972 001167 Mobile: +55 (11) 8465-7374
Email: simon.kemp@rolls‑royce.com Fax: +55 (11) 5083-0486
Email: karim.shaaban@rolls‑royce.com
Jia Fei Matt Cherviakov
Regional Manager - China, India, Southeast Asia Regional Manager, Australia, New Zealand, Papua New
Guinea
Phone: +86 10 8565 5199
Mobile: +86-1860-1997-778 Phone: +61 (0) 7 3886 4429
Fax: +86 10 8525 2213 Mobile: +61 (0) 4 3576 8106
Email: fei.jia@Rolls‑Royce.com.cn Fax: +61 (0) 7 3886 4429
Email: matthew.cherviakov@rolls‑royce.com
Rusty Haimowitz Ed Gross
Regional Manager - Midwest US Regional Manager - Midwest US
Mobile: +1 (817) 584-7029 Phone: +1 (317) 230-8283
Email: russell.a.haimowitz@rolls‑royce.com Mobile: +1 (317) 319-8614
Fax: +1 (317) 230-3381
Email: edward.a.gross@rolls‑royce.com
10Rolls‑Royce Civil Field Support
Patrick Mallory Jim Taylor
Regional Manager - Defense Gulf States & Caribbean Regional Manager - Eastern Canada, N.E. USA
Total Care Technical Advisor
Phone: +1 (817) 280-5687
Mobile: +1 (817) 637-6747 Mobile: +1 (514)-237-3741
Fax: +1 (817) 428-1456 Fax: +1 (450)-472-2984
Email: patrick.j.mallory@rolls‑royce.com Email: jim.taylor@rolls‑royce.com
Greg Houston Dave Rollins
Regional Manager - Southwest US, Mexico & Resident Manager Bell Helicopter (OEM), Regional
Central America Manager Central Canada
Phone: +1 (623) 266-3715 Phone: +1 (450) 971-6500 ext.4120
Mobile : +1 (602) 750-1276 Mobile: +1 (514) 386-7184
Fax : +1 (623) 266-3715 Email: david.rollins@rolls‑royce.com
Email : gregory.d.houston@rolls‑royce.com
Carl Landriault
Regional Manager, Louisiana, Northern South America
Phone: +1 (337) 401-9710
Mobile: +1 (337) 401-9710
Email: carl.landriault@rolls‑royce.com
11Rolls‑Royce Regional Customer Training Center
Robert J. (Bob) Hansen Barb Kanode
Instructor - M250 Engines Registrar - M250 Customer Training
Phone: +1 (317) 230-8057 Phone: +1 (317) 230-2586
Email: robert.j.hansen@rolls‑royce.com Email: barbara.a.kanode@rolls‑royce.com
Jason Whitman Cindy McCormick
Instructor - M250 Engines Training and Facility Coordinator
Phone: +1 (317) 230-8075 Phone: +1 (317) 230-24540
Email: jason.s.whitman@rolls‑royce.com Email: cindy.mccormick@rolls‑royce.com
12Rolls‑Royce Technical Assistance
Questions regarding technical or operational issues 24 hours a day, seven days a week
Contact information: Mailing address: Shipping address:
Toll-free (North America): +1 (888) 255-4766 Rolls‑Royce Corporation Rolls‑Royce Corporation
Phone: +1 (317) 230-2720 PO Box 420 450 S Meridian Street
Fax: +1 (317) 230-1422 Mail Code: MC-N4-07 Mail Code: MC-N4-07
Email: helicoptercustsupp@rolls‑royce.com Indianapolis, Indiana 46206-0420 Indianapolis, Indiana 46225-1103
USA USA
13Rolls-Royce FIRST network Aviall Leadership Team 2015 Customer Support Directory
Aviall Leadership Team
Eric Nelson Ty Genteman
Senior Managing Director Commercial Engine & Helicopter Senior M250 & RR300 Product Line Manager
Programs
Phone: +1 (972) 586-1585
Phone: +1 (972) 586-1593 Mobile: +1 (214) 437-6201
Mobile: +1 (214) 437-4833 Fax: +1 (972) 586-1922
Fax: +1 (972) 586-1922 Email: tgenteman@aviall.com
Email: enelson@aviall.com
Dana Sundell Doke Strijbosch
Director Engine Programs Program Manager Engines & Helicopter Programs Western
Europe - Israel
Phone: +1 (972) 586-1909
Mobile: +1 (817) 228-8009 Phone: +356 2137 1692
Fax: +1 (972) 586-1922 Mobile +356 9939 2621
Email: dsundell@aviall.com Email: doke.strijbosch@aviall.com
Doug Thomson Brenda Lai
Program Manager Engines & Helicopter Programs Program Manager Engine & Engine Accessories Northern
UK - Eastern Europe - Russia Asia
Phone: +1 (44) 7787 154234 Phone: 852-2318-0233
Mobile: +1 (44) 7787 154234 Mobile: 852-9196-7023
Email: doug.thomson@aviall.com Email: blai@aviall.com
Sean (E. Chang) Lim George Zambrano
Program Manager Engine & Engine Accessories - Southern Program Manager Engine & Engine Accessories
Asia and Pacific Rim Central North America and Mexico
Phone: +65-6542-5420 Mobile +1 (954) 347-7339
Mobile: +65-8198-4998 Email: george.zambrano@aviall.com
Email: sean.lim@aviall.com
15Aviall Leadership Team
Sergio Zavala Jim Oakes
Sr. Program Manager- Engines International Sales Program Manager Engine & Engine Accessories
Eastern North America
Phone: +1 (972) 795-8428
Mobile: +1 (972) 795-8428 Phone: +1 (972) 586-5919
Email: sergio.zavala@aviall.com Mobile: +1 (469) 964-6027
Email: jim.oakes@aviall.com
John Griggs
Sr. Program Manager - Engines & Helicopter Sales North
America
Phone: +1 (972) 586-4873
Mobile: +1 (214) 883-8676
Email: john.griggs@aviall.com
Aviall mission statement: Spare Parts Support Publications Support
Aviall, Inc. Aviall, Inc.
To be the global leader in aircraft parts sales
through world class customer service, every Attention: Sales Department Attention: Technical Publications
customer, every time 2750 Regent Blvd. 2750 Regent Blvd.
DFW Airport, TX 75261 U.S.A. DFW Airport, TX 75261 U.S.A.
• Right part
• Right place P.O. Box 619048 P.O. Box 619048
Dallas, TX 75261-9048 U.S.A. Dallas, TX 75261-9048 U.S.A.
• Right price
• Right time Toll-Free: +1-800-AVIALL-1 (284-2551) Toll-Free: +1-800-AVIALL-1 (284-2551 ext. 1567)
Fax: +1-800-FAX-AVIALL (329-2842) Fax: +1 (972) 586-1986
International: +1 (972) 586-1985 International: +1 (972) 586-1567
Please contact your local Aviall branch Email: 250pubs@aviall.com
AOG: AOG@aviall.com
www.aviall.com
16Aviall – North American Customer Centers
Location Phone Number FAX Number Address Manager
Anchorage 1-907-248-4624 1-907-243-4150 4451 Aircraft Drive, Suite C, Anchorage, AK 99502-0906 Jeff Greenwood
Atlanta 1-770-473-1610 1-770-473-1617 574 Airport South Parkway, Suite 200, Atlanta, GA 30349-8604 Gale McCoy
Boston 1-843-706-3527 1-978-851-0682 Sales Support Only
Boston 1-603-429-4488 1-603-429-4499 Sales Support Only
Calgary 1-403-291-4140 1-403-291-5234 Bay 106, 5421-11th Street N.E., Calgary, Alberta T2E 6M4 Canada Eric Richard
Chicago 1-630-513-9599 1-630-513-6651 3950 Swenson Ave, St. Charles, IL 60174-3446 Lynda Harmison
Cincinnati 1-513-871-6623 1-513-871-0573 4228 Airport Road, Suite 8, Cincinnati, OH 45226-1646 Harold Miller
Dallas 1-972-586-1564 1-972-586-1982 P.O. Box 619048, Dallas, TX 75261-9048 - 2751 Regent Boulevard, DFW Airport Dallas, TX 75261 Tim Tellin
Denver 1-303-792-0972 1-303-792-3751 7285 South Revere Parkway, Suite 703 Centennial, CO 80112-3947 Drew Garrett
Halifax 1-902-873-4646 1-902-873-3932 588 Barnes Rd., Suite #103, Enfield, Nova Scotia B2T 1K3 Canada Lucie Desforges
Houston 1-713-645-3376 1-713-645-9507 8887 West Monroe, Houston, TX 77061-5207 Brenda McClain
Kansas City 1-913-371-5222 1-913-371-5292 1312 Adams Street, Kansas City, KS 66103-1321 Patricia Stevens
Lafayette 1-337-291-9981 1-337-291-9178 101 Rolls Royce Drive, Broussard, LA 70518 Marc David
Los Angeles 1-818-997-0242 1-818-997-0473 8045 Woodley Ave., Van Nuys, CA 91406-1259 Donna Dingman
Memphis 1-901-362-6710 1-901-362-0024 5851 Advantage Cove, Memphis, TN 38141-8212 Doug Currie
Miami 1-954-625-3930 1-954-625-3931 3200 Prospect Road, Suite 140, Ft. Lauderdale, FL 33309 Yara Gonsalves
Minneapolis 1-800-AVIALL-1 1-651-452-1584 2995 Lone Oak Circle, Suite 5, Eagan, MN 55121-1431 Duane Larsen
Montreal 1-450-437-3844 1-450-437-3997 907 Du Curé-Boivin, BoisBriand, Quebec, J7G 2S8 Canada Lucie Desforges
New York 1-973-263-0443 1-973-263-0662 2 Cranberry Road, Parsippany, NJ 07054-1053 Gina Gorbach
Ottawa 1-613-737-3985 1-613-737-7215 Sales Support Only
Philadelphia 1-800-AVIALL-1 1-215-741-1599 2260 Cabot Boulevard West, Suite 2, Langhorne, PA 19047-1811 Lee Burns
Phoenix 1-602-470-0553 1-602-470-0573 2340 West Broadway Road, Suite 101, Phoenix, AZ 85202-1883 Tim Town
Pittsburgh 1-412-788-8040 1-412-788-8044 1518 Parkway View Drive, Pittsburgh, PA 15205-1407 Jay Harris
Pontiac 1-248-666-2240 1-248-666-2833 5600 North Williams Lake Road, Waterford, MI 48329 Rachel Winstrand
17Aviall – North American Customer Centers
Location Phone Number FAX Number Address Manager
Portland 1-503-253-6505 1-503-253-7021 16343 NE Cameron Boulevard, Portland, OR 97230-5030 Doug Cole
Raleigh 1-800-AVIALL-1 1-919-462-9212 951 Aviation Parkway, Suite 100, Morrisville, NC 27560-6635 Donald Parker
San Jose 1-408-434-1020 1-408-434-1615 1538 Montague Expressway, San Jose, CA 95131-1408 Eric Ruel
Ft. Lauderdale 1-800-AVIALL-1 1-954-625-3931 3200 Prospect Road, Suite 100, Ft. Lauderdale, FL 33309-2587 Yara Gonsalves
Tampa 1-813-917-6638 1-813-960-0563 4014 Gunn Hwy, Tampa, FL, 33618 Sales Support Only
Richmond 1-800-AVIALL-1 1-905-676-9046 #1-13511 Crestwood Place, Richmond, British Columbia, V6V 2E9 Canada (vancouver@aviall.com) Dave Rendle
Vancouver 1-604-270-6144 1-604-270-3115 #190-5200 Hollybridge Way, Richmond, BC V7C 4N3 Canada Dave Rendle
Winnipeg 1-204-775-8004 1-204-786-1556 9-2073 Logan Ave., Winnipeg, Manitoba R2R 0J1 Canada Chris Sokal
18Aviall – International Customer Service
Location Phone Number Fax Number Address
Asia
Aviall Airstocks 86 21-6391 0619 86 21-6391 0987 Shanghai Representative Office Room 2202, Shanghai Times Square Office Building, No. 93 Huai Hai Road (M), Luwan District, Shanghai 200021
Ltd Manager: Angelique Luan, Mobile: 86 1391 881 4033; Email: angelique.luan@aviall.com
Beijing 86-10-6410-6086 86-10-6410-6091 Aviall Airstocks Limited, Room 1205, Beijing Silver Tower, No. 2, Dong San Huan Bei Lu, Chaoyang District, Beijing, China 100027,
Rep. Yun Shan
Hong Kong 852-2318-0233 852-2331-9222 Aviall Airstocks Limited, Unit 2203 Global Gateway, 168 Yeung Uk Road, Tsuen Wan, New Territories, Hong Kong,
Director of Sales and Customer Support: Tony Wong, Email: twong@aviall.com
Singapore 65-6542-5420 65-6542-8222 Aviall Pte. Ltd., 2 Loyang Lane #05-01/02, Singapore 508913, Rep Mohd. Kamar
Japan 81-45-226-0236 81-45-226-0237 Aviall Japan Limited., The Landmark Tower 29F, Yokohama 2-2-1-1, Minatomirai, Nishi-Ku, Yokohama, Kanagawa 220-8129, Japan, Rep. Toshi
Yakashiro
Australia
Brisbane 61-7-3277-8322 61-7-3274-1170 Aviall Australia Pty. Ltd., 111 Ditchman Ave, Archerfield Airport, Archerfield, Queensland 4108, Australia, Manager: Bob Armstrong,
Email: brisbane@aviall.com
Cairns 61-7-4032-4299 61-7-4032-4677 Aviall Australia Pty. Ltd., 11/450 Sheridan St., Cairns Airport, QLD 4870, Australia, Rep. Bob Armstrong
Melbourne 61-3-9339-3000 61-3-9330-3194 Aviall Australia Pty. Ltd., 20-22 Lindaway Place, Tullamarine, Victoria 3043, Australia, Manager Gary Dawson,
Email: melbourne@aviall.com
Moorabbin 61-3-9580-7644 61-3-9580-6267 Aviall Australia Pty. Ltd., Building 115, Northern Avenue, Moorabbin Airport, Moorabbin, Victoria 3194, Rep. Ian Wilson
Perth 61-8-9332-7855 61-8-9332-8858 Aviall Australia Pty. Ltd., 11 Eagle Drive, 126, Jandakot Airport, Jandakot, Western Australia 6164, Rep. Stephen Bennett
Sydney 61-2-9791-0511 61-2-9791-0102 Aviall Australia Pty. Ltd., 453 AIrport Avenue, Bankstown Airport, Bankstown, NSW 2200 Australia, Rep. David Crouch
Europe/Africa
Amsterdam 31-252-245-900 31-252-245-970 Aviall, Drachmeweg 18, 2153 PA Nieuw Vennep, Netherlands, Rep Stef Bijvoet
France 33-32-250-0079 33-32-250-0080 Sales support only, Rep. Catherine Testart
Italy 39-06-808-3079 39-06-807-8354 Sales support only, Rep. Joe Piorico
Scandinavia 46-431-456570 46-431-456572 Sales support only, Rep. Christian Brandi
South Africa 27-83-3090-706 31-252-245-970 Sales support only, Rep. Tony Moss
Europe/Africa
Spain 34-91-664-0637 34-91-617-3560 Sales support only, Rep. Jose Benayas
United Kingdom 44-7836-714-413 44-1522-689-218 Sales support only, Tim White
Middle East
Israel 972-4-629-4447 972-4-629-1741 Sales support only, Rep. Haggai Mazursky
New Zealand
Auckland 64-9-275-0571 64-9-275-6569 Aviall New Zealand Limited, P.O. Box 73-055, Cyril Kay Road, Aukland Intl. Airport, Auckland, New Zealand
19Rolls-Royce FIRST network FIRST network Map 2015 Customer Support Directory
Rolls‑Royce M250 FIRST network Map
21Rolls‑Royce M250 FIRST network – Index
Facility Location Page
Rolls‑Royce M250 Authorized Support Centers (ASC)
Facility, location and contact information 23
Rolls‑Royce Repair and Overhaul Facilities (RRROF)
Rolls‑Royce Engine Services - Oakland, Inc. Oakland, California, U.S.A 26
Authorized Maintenance Repair and Overhaul Centers (AMROC)
AeroMaritime America, Inc. Mesa, Arizona, U.S.A 29
Asia Pacific Aerospace Pty. Ltd. (APA) Queensland, Australia 30
H+S Aviation Ltd. Portsmouth, Hampshire, UK 31
Keystone Turbine Services Coatesville, Pennsylvania, U.S.A 32
Mitsubishi Heavy Industries, Ltd./MESCO Nagoya, Japan 33/34
DallasAirmotive Dallas, Texas, U.S.A 35
StandardAero Limited Winnipeg, Manitoba, Canada 36
Vector Aerospace Corporation Richmond, British Columbia, Canada 37
Authorized Maintenance Centers (AMC)
AeroMaritime Mediterranean, Ltd. Hal-Far, Malta 40
Airborne Engines LTD Delta, Canada 41
McTurbine Inc. Corpus Christi, TX 42
National Airways Corporation Pty. Ltd. Germiston, Gauteng, Republic of South Africa 43
StandardAero (Asia) Pte. Ltd. Singapore 44
Authorized Military Overhaul Facilities (AMOF)
Air Asia Company, Limited Tainan, Taiwan, Republic of China 47
MTU Aero Engines Munich, Germany 48
Piaggio Aero Industries, S.p.A. Savona, Italy 49
Samsung Techwin Co., Ltd. Changwon-City, Korea 50
Authorized Repair Facilities (ARF)
Aero Propulsion Support, Inc. Harrison, Ohio, USA 53
Cadorath Aerospace Inc. Winnipeg, Manitoba, Canada 54
Cadorath Aerospace Lafayette Broussard, Louisiana, USA 55
H-S Tool and Parts, Inc. Richmond, British Columbia, Canada 56
22Rolls‑Royce M250 Authorized Support Centers (ASC)
The following independently-owned facilities have been approved by Rolls‑Royce as M250 Authorized Support Centers (ASCs), providing Customers with the
convenience of regional operation and maintenance support through direct association with an Authorized Maintenance Repair & Overhaul Center (AMROC) or
Authorized Maintenance Center (AMC).
RH Services CJSC Servicio Technico Aero (STAM) - Mexico Helipark - Brasil
Association: H+S Aviation Limited Association: StandardAero Limited Association: StandardAero Limited
40/2 Prechistenka Street, Bld 3 Terminal Aviacion Aeronautica Foutunato Grilenzone
Moscow, 119034, Russia General Hanger 10 Zona G 417 Carapicuiba, Brazil, 06333-230
Phone: +7 (499) 270-5555 Aeropuerto Ciudad De Mexico, Mexico D.F. 15620 Phone: +5511-4186-9599
Fax: +7 (495) 705-92-93 Phone: +52 55 5133 1109 Email: helipark@helipark.net
Email: hsc@hsc-copter.com Fax: +52 55 5133 3863 Website: www.helipark.com.br
Website: www.hsc-copter.com.ru/en/
Website: www.stam.com.mx Blog: http://blog.helipapo.com.br
Kazan Aviation Enterprise - Russia Eagle Copter - Chile
Association: H+S Aviation Limited Aerosevicios Aveo (AVESA) - Guatemala Association: StandardAero Limited
49A. P. Lumumby Street Association: StandardAreo Limited Aérodroma de Chicureo
42061, Kazan, Tatarstan, Russia Hanger 7, Aeropuerto Internacional Camino Guay Guay s/n
Phone: +7 (843) 2725022 Guatemala City, Guatemala 01013 Colina CP 9340000, Santiago, Chile
Fax: +7 (843) 2724280 Phone: +502 2061 4446 Phone: +56 (2) 948 3200
Fax: +502 2261 4439 Fax: +56 (2) 247 8290
Email: info@kazanavia.com
Email: informacion@avesa.com.gt Email: ventas@eaglecopters.cl
Website: www.kazanavia.com Website: www.avesa.com.gt/engl/ SKYPE: Eaglecopters
Website: ww.eaglecopters.cl
Elbit/Cyclone - Israel
Association: AeroMaritime America, Inc.
Bar-Lev Ind. Park, P.O.B. 114
Karmiel 20100, Israel
Phone: +972-4-996-0833
Fax: +972-4-9553220
Email:jackie.bachar@elbitsystems.com
23Rolls-Royce FIRST network Rolls‑Royce Repair & Overhaul Facilities 2015 Customer Support Directory (RRROF)
Rolls-Royce Repair & Overhaul Facilities (RRROF)
The following company-owned Rolls‑Royce Repair &
Overhaul Facilities (RRROF) provide a full-range of services
to global operators of M250 powered helicopter and fixed-
wing aircraft, including:
• Specialized major and critical component repair
capabilities
• Repair and maintenance services
• Complete overhaul capabilities
• TotalCare® (FHA) programs
• Unit exchange of engines, components and accessories
• Warranty administration
These Rolls‑Royce Repair & Overhaul Facilities operate
engine test cells for diagnostic and acceptance testing,
and ensure that operators around the world are able to
keep their M250 fleet active and flying with the minimum
of down time.
25Rolls-Royce Engine Services - Oakland, Inc.
Capabilities Support services in the form of training, field
service technical and engineering support,
Rolls‑Royce Engine Services - Oakland Inc. (formerly tailored maintenance plans and a full
National Airmotive Corporation) is the only complement of rental and exchange assets allow
Rolls‑Royce owned maintenance repair and overhaul Rolls‑Royce Engine Services - Oakland to meet any
facility based in North America providing support need a M250 operator might have. Rolls‑Royce
for all models of the M250 family. Strategically Engine Services - Oakland is dedicated to being
located on Oakland airport property and near San your first choice in M250 support.
Francisco International, Rolls‑Royce Engine Services
Rolls‑Royce Engine Services - Oakland Inc. provides global support and offers a comprehensive
7200 Earhart Road range of services to M250 operators.
Oakland, CA 94621
Phone: +1 (510) 613-1000
Fax: +1 (510) 639-7625
Website: www.rolls‑royce.com
Pritpal (Bilo) Surdhar Key personnel Emmanuel Lamacchia
Program Manager
Vice President of Sloane Whelan Phone: +1 (510) 613-1000
Customer Business VP, General Manager Mobile: +1 (510) 507-3172
Phone: +1 (510) 613 1064 Email: emmanuel.lamacchia3@rolls-royce.com
Mobile: +1 (510) 917 1894
Gary Lewis
Pritpal (Bilo) Surdhar Director of Engineering
VP, Customer Business Phone: +1 (510) 613-1080
Phone: +1 (510) 613-1053
Bret Rasmussen
Mobile: +1 (317) 224-9702
M250 Technical Support & Field Service
Email:
Phone: +1 (510) 615-5063
pritpal.surdhar@Rolls‑Royce.com
Mobile: +1 (510) 260-7574
Larry Boettger
Sales & Services Manager
Mobile: +1 (239) 633 2286
Primary Rolls‑Royce Regional Manager: Mike Underwood
26Rolls-Royce FIRST network Authorized Maintenance, Repair 2015 Customer Support Directory & Overhaul Centers (AMROC)
Authorized Maintenance, Repair & Overhaul Centers (AMROC)
The following independently-owned facilities have been approved by
Rolls‑Royce as Authorized Maintenance Repair & Overhaul Centers to provide
a full-range of services to global operators of M250 powered helicopter and
fixed-wing aircraft, including:
• Specialized major and critical component repair capabilities
• Repair and maintenance services
• Complete overhaul capabilities
• TotalCare® programs
• Unit exchange of engines, components and accessories
• Warranty administration
These Authorized Maintenance Repair & Overhaul Centers operate test cells for
diagnostic and acceptance testing and ensure that operators around the world
are able to keep their M250 fleet active and flying with minimum down time.
28AeroMaritime America, Inc.
Capabilities Engine training classes can be provided through the
AeroMaritime group including training at operator sites.
Complete engine and module overhaul, repair and test
capability is available at AeroMaritime America. AeroMaritime has been an authorized M250 distributor
and AMROC for over thirty years. The knowledge base of our
Complete component rework and accessory overhaul or
employees is vast and we are experienced in every aspect
repair activity, and full 24/7 service and field support is
of operation of the Rolls‑Royce M250 engine and its broad
offered.
AeroMaritime America, Inc. application to fixed-wing and rotary-wing aircraft.
AeroMaritime America is an FAA Certificated Repair Station
4927 E. Falcon Drive and is approved by the European Aviation Safety Agency.
Mesa, AZ 85215 Our Quality Management System is also registered under
Phone: +1 (480) 830-7780 ISO9001-2000.
Fax: +1 (480) 830-8988 We specialize in tailored support programs and
Email: info@aeromarusa.com individualized engine and module build standards based
Website: www.aeromarusa.com upon customer requirements.
Mike Ivins Elisa Sobarzo Sarkis Garabetian Keith Lewis
M250 Program Commercial Manager Western Regional Representative Quality Manager
Manager Phone: +1 (480) 830-7780 Phone: +1 (818) 425-3330 Email:
Mobile: +1 (480) 452-4321 George Adams keith.lewis@aeromaritime-repair.co.uk
Email: esobarzo@aeromarusa.com Northeast Regional Representative Paul Harrison
Michael Spears Phone: +1 (386) 405-8336 Engineering Manager
AAI Quality Manager Email: sgarabetian@aeromarusa.com Email:
Phone: +1 (480) 830-7780 paul.harrison@aeromaritime-repair.co.uk
Email: mspears@aeromarusa.com Branch Locations
Key personnel ITP Ajalvir
Mario Iniguez AeroMaritime C.P.R. Ltd. Ctra. Torrejon-Ajalvir, Km 3.5
Julio Ramirez Production Manager Factory 1, Jury Lane, Sidlesham Apartado 111
General Manager Phone: +1 (480) 830-7780 West Sussex, P020 7PX, UK 28850 Torrejón de Ardoz
Phone: +1 (480) 830-7780 Email: miniguez@aeromarusa.com Phone: +44 1243 865772 Madrid - España
Mobile: +1 (480) 255-1233 Fax: +44 1243 860890 Phone: +34 91 205 45 00
Fax: +1 (480) 830-8988 Danny Miller
Product Support Manager Email: info@aeromaritime-repair.co.uk Fax: +34 91 205 46 50
Email: shutson@aeromarusa.com Email: fernando.sancho@itp.es
Phone: +1 (214) 293-3464 Nick Geall
Mike Ivins Email: dmiller@aeromarusa.com General Manager
250 Program Manager Email:
Phone: +1 (480) 830-7780 Tim Bullis
Southeast Regional Representative nick.geall@aeromaritime-repair.co.uk
Email: mivins@aeromarusa.com
Phone: +1 (334) 805-0333
Primary Rolls‑Royce Regional Manager: Greg Houston
29Asia Pacific Aerospace Pty. Ltd (APA)
Capabilities • fuel component and accessory repair, testing and overhaul,
• specialised welding and thermal spray part restoration,
Asia Pacific Aerospace Pty Ltd (APA) is one of the world’s leading Gas
• spares and logistics support, and
Turbine Maintenance, Repair and Overhaul (MRO) service providers in the
Australasia region. • engines, modules and accessories available for rentals, exchanges or
outright purchase.
APA is a Rolls-Royce M250 and RR300 Authorized Maintenance, Repair, and
Overhaul Center (AMROC) that offers reliable, customer focused services Customer Support Service
Asia Pacific Aerospace from our staff of specialised engineers. We offer world-class Gas Turbine
15 Chapman Place MRO services from urgent AOG to scheduled maintenance programs for The world of aviation moves at speed and time-critical responses impact
Eagle Farm the Rolls-Royce M250 and RR300 series engines on the commercial performance of our clients. Our approach is built on
proactive customer support, management and above all, a high level of
Queensland 4009 Australia
Our gas turbine engine MRO operations is a one-stop maintenance, Safety, Skill and Service.
overhaul and repair shop for small to medium gas turbine engines
Phone: +61 (7) 3632 7600 complete with; APA specialists offer support 365 days a year to serve their customers. APA
Fax: +61 (7) 3632 7661 • 24/7 customer support, makes sure customers are optimally supplied with the services, parts and
support required to satisfy the customer requirements.
Email: info@apaero.com.au
• field support for M250 and RR300 engines
Website: www.apaero.com.au
• Two (x2) computer controlled engine test cells, interchangeable
between M250 and RR300 series
Steve Mason Amoe Antonio Marketing and Sales
Chief Executive Officer Technical Administrator Supervisor
Phone: 61 7 3632 7622 Australia
Phone: +61 7 3632 7631 15 Chapman Place
Email: steve.mason@apaero.com.au Email: amoe.antonio@apaero.com.au Eagle Farm
Sales Team Queensland 4009
Engineering and Supply James Ditton (Australia) Phone +61 7 3632 7600
Customer Support Manager Fax: +61 7 3632 7661
Key personnel Andrew Price Phone: +61 7 3632 7666 Singapore
Production Manager Mobile: 61 409 691 830 700, West Camp Road,
Terry Brown Phone: +61 7 3632 7667 Email: james.ditton@apaero.com.au Seletar Aerospace Park
Commercial Manager Mobile: +61 412 489 373 #01-04 JTC Aviation One
Email: andrew.price@apaer.com.au Jimmy Wong (Australasia)
Phone +61 7 3632 7664 Singapore 797649
Director – Marketing and Sales
Email: terry.brown@apaero.com.au Lee HengChuan Phone +65 6659 6292
Phone: +61 7 3632 7673
Peter Faunt Technical Support Manager Mobile: +61 411 623 001 Fax +65 6659 6292
Quality Manager Phone +61 7 3632 7669 Email: jimmy.wong@apaero.com.au
Phone +61 7 3632 7626 Email: lee.hc@apaero.com.au
Chow Hoon Keong (Singapore)
Email: peter.faunt@apaero.com.au Rory Manley Asia - Sales and Marketing Manager
Supply Chain Manager Phone +65 8181 3345
Phone: +61 7 3632 7613 Email: chow.hk@apaero.sg
Email: rory.manley@apaero.com.au
Primary Rolls‑Royce Regional Manager: Matt Cherviakov
30H+S Aviation Ltd.
Capabilities
H+S Aviation is Europe’s largest turboprop and turboshaft Team 250 offers a comprehensive range of support
engine overhaul organisation, with the Rolls‑Royce M250 services on all Rolls‑Royce M250 variants, including all
engine having been an integral part of the business since the associated accessories. Team 250 can also offer in-
1971. field support, an extensive pool of rental and exchange
engines, modules and accessories, CAA-approved training
H+S Aviation’s Team 250 is focused on producing a high
programmes, 24/7 AOG support and a same-day service for
H+S Aviation Ltd. quality product that will provide customers with the
minor repairs and HMI’s through its FAST TRACK Unit.
Airport Service Road highest level of reliability and performance at a competitive
Portsmouth price. Specialised build techniques and component repair
Hampshire PO3 5PJ England processes have been developed in-house to help drive down
direct operating costs.
Phone: +44 (0) 2392 304250
Fax: +44 (0) 2392 304240
Email: team250@hsaviation.co.uk
Website: www.bbaaviationero.com
Ray Grech
Acting Programme Director
Key personnel Matt Neil Branch Location
Commercial Co-ordinator Dallas Airmotive
Mark Taylor Email: matt.neil@hsaviation.co.uk 900 Nolen Dr.
Managing Director
John Flack Suite 100
Email: mark.taylor@hsaviation.co.uk
Materials Team Leader Grapevine, TX 76051
Ray Grech Email: john.flack@hsaviation.co.uk Phone: +1 (214) 956 2527
Acting Programme Director Mobile: +1 (469) 432 1245
Steve Wiseman
Email: ray.grech@hsaviation.co.uk Manager: Gerry Smith
Training Instructor
Ken King Email: steve.wiseman@hsaviation.co.uk Email: gsmith@dallasairmotive.com
Operations Co-ordinator
Paul Knight
Email: kenneth.king@hsaviation.co.uk
Technical and Commercial Customer Support
Email: paul.knight@hsaviation.co.uk
Martin Bush
Technical and Commercial Customer Support
Email: martin.bush@hsaviation.co.uk
Primary Rolls‑Royce Regional Manager: Simon Kemp
31Keystone Turbine Services
Capabilities • Spare parts support
• Extensive field service support
Keystone Turbine Services is a fully certified Authorized
Maintenance Repair & Overhaul Center (AMROC) serving • Component balancing
the entire Rolls‑Royce M250 series of gas turbine engines. • Rental engine, module and component support
Located in our new, state of the art 40,000 sq. ft. facility • TotalCare and warranty support
across from Chester County Airport in Coatesville, PA, we
offer the following advantages: As a gas turbine engine industry leader for over 37 years,
Keystone Turbine Services Keystone Turbine Services understands what it’s like to own
• FAA/JAA Repair Station License 8MHR895B and operate a helicopter.
Corporate Office
• Dedicated customer support
885 Fox Chase, Suite 111, Coatesville, PA 19320 You deserve the very best in 24/7 service and support for
• On-site non-destructive testing your M250 engine. Let Keystone Turbine Services put its
Phone: +1 (610) 268-6200
Fax: +1 (484) 786-8680 • Fully correlated test cell expertise to work for you.
Website: www.kts-aero.com • Specialized plasma and wire spray services
Shipping address: Same as corporate address • Complex machining and welding operations
• Exchange engines, modules and accessories
Wes Kimata Tom Hall Tom Raichle
General Manager Sales and Support Manager Production Manager
Phone: +1 (610) 268-6200 ext 103 Mobile: +1 (817) 366-5246 Phone: +1 (610) 268-6200 ext 401
Mobile: +1 (484) 363-0738 Fax: +1 (817)-237-7379 Mobile: +1 (484) 433-5641
Fax: +1 (484) 786-8680 Email: thall@kts-aero.com Fax: +1 (484) 786-8680
Email: wkimata@kts-aero.com Dan Oppenheim Email: traichle@kts-aero.com
Customer Service/Warranty Tim Kline
Phone: +1 (610) 268-6200 ext 301 Accessories Manager
Sales & Support Team Mobile: +1 (484) 354-5882 Phone: +1 (610) 268-6200 ext 402
Fax: +1 (484) 786-8680 Mobile: +1 (484) 886-7370
Chuck Hurdleston Email: doppenheim@kts-aero.com Fax: +1 (484) 786-8680
Sales and Support Manager Email: tkline@kts-aero.com
Phone: +1 (610) 268-6200 ext 201 Production and Quality
Mike Tymecki
Mobile: +1 (610) 909-6846 John Fraser Quality Assurance Manager
Fax: +1 (484) 786-8680 Product Support Manager Phone: +1 (610) 268-6200 ext 505
Email: churdleston@kts-aero.com Phone: +1 (610) 268-6200 ext 102 Mobile: +1 (484) 9196208
Perry Siler Mobile: +1 (610) 883-2737 Fax: +1 (484) 786-8680
Sales and Support Manager Fax: +1 (484) 786-8680 Email: mtymecki@kts-aero.com
Phone: +1 (610) 268-6200 ext 202 Email: jfraser@kts-aero.com
Mobile: +1 (386) 679-6603
Fax: +1 (484) 786-8680
Email: psiler@kts-aero.com
Primary Rolls‑Royce Regional Manager: Jim Taylor
32Mitsubishi Heavy Industries, Ltd
Capabilities Details:
Mitsubishi Heavy Industries, Ltd. (MHI) Nagoya Guidance
& Propulsion Systems Works is a leading company of the Model Mitsubishi Heavy Industries,
aircraft and aerospace industry in Japan. Ltd.
MHI’s Nagoya Guidance & Propulsion Systems Works, C20 Military
which is located near Nagoya city, provides full service for C30 –
all military use of Rolls‑Royce M250 engines.
C40 –
In addition to overhaul and repair of all Rolls‑Royce military C47 –
Mitsubishi Heavy Industries, Ltd. engines, modules and accessories, MHI offers other services
Nagoya Guidance & Propulsion Systems Works such as parts support and technical field support. B-17 Military
1200, Higashitanaka, Komaki-Shi,
Aichi-ken, 485-8561, Japan
Phone: +81-568-79-2418
Fax: +81-568-79-0644
Email: toshifumi_miura@mhi.co.jp
Website: www.mhi.co.jp
Takashi Isoyama Mitsubishi Heavy Industries, Ltd. Nagoya Guidance & Propulsion System Works
Manager, Engines & Control
Equipment Business Section Key personnel Tomoyoshi Noda
Military Engines & Control Equipment Business Section
Takashi Isoyama Business Department
Manager, Engines & Control Equipment Business Section Phone: +81-568-79-2418
Business Department Fax: +81-568-79-0644
Guidance & Propulsion Division Email: tomoyoshi_noda@mhi.co.jp
Integrated Defense & Space Systems MHI
Email: takashi_isoyama@mhi.co.jp
Hiroshi Ban
Acting Manager, Military Engines & Control Equipment
Business Section
Business Department
Phone: +81-568-79-2418
Fax: +81-568-79-0644
Email: hiroshi_ban@mhi.co.jp
Primary Rolls‑Royce Regional Manager: Chris Ankrom
33MHI Aero Engine Service Co., Ltd.
Capabilities Details:
MHI Aero Engine Service Co., Ltd. is a subsidiary Model MHI Aero Engine
company of Mitsubishi Heavy Industries, Ltd. Service Co., Ltd.
C20 Civil
MHI Aero Engine Service is located in the same area
C30 Civil
of MHI Nagoya Guidance & Propulsion Systems
Works. C40 Civil
C47 Civil
MHI Aero Engine Service Co., Ltd. MHI Aero Engine Service provides full MRO services
1200, Higasitanka Komaki-shi B-17 –
for civil use of Rolls‑Royce M250 engines such as
485-0826, Japan overhaul, repair, parts support, and technical field
Phone: +81-568-78-0300 maintenance.
Fax: +81-568-79-0764
Email: h_goto@e-mail.ngpsw.mhi.co.jp MHI Aero Engine Service, with a sprit of “flight
Website: www.mhi-aes.co.jp safety first”, contributes to be a reliable company.
Hiroaki Goto MHI Aero Engine Service Co., Ltd.
General Manager, Sales and Marketing
Department Key personnel Kenji Kawano
Director & General Manager, Quality Assurance Dep.
Hiroaki Goto Phone: +81-568-78-1082
General Manager, Sales and Marketing Department
Phone: +81-568-78-0763
Email: h_goto@e-mail.ngpsw.mhi.co.jp
Yoshihito Ohashi
General Manager
Engineering Department
Phone: +81-568-78-0912
Email: yoshihito_ohashi@e-mail.ngpsw.mhi.co.jp
Primary Rolls‑Royce Regional Manager: Chris Ankrom
34DallasAirmotive
Dallas Airmotive Capabilities Dallas Airmotive has been actively involved in
900 Nolen Drive supporting operators in the overhaul and repair of
Grapevine, TX 76051 Dallas Airmotive offers full engine services for components for turboprop, turboshaft and turbofan
Phone: +1 (214) 956-3001 the complete range of Rolls‑Royce M250 engines. engines for the past 30 years. The company supports
Toll Free: +1 (800) 742-2630 Services include overhaul, repair, exchange, the M250 with full in-house rework capabilities and
After Hours: +1 (800) 527-5003 performance testing, rework, spare parts, field continues to expand its repair development effort.
Website: www.dallasairotive.com service and warranty administration. The company
is both EASA and FAA approved. Dallas Airmotive is Dallas Airmotive provides 24-hour spares and
ISO 9001:2000 registered. technical support to Rolls‑Royce M250 operators.
Jason Giebler Key personnel Paul Gunlock Branch Locations
Program Director/ Manager - Quality/Engineering
General Manager Doug Meador Mobile: +1 (214) 882-1434 Phoenix Branch
President & CEO, Dallas Airmotive Email: pgunlock@dallasairmotive.com 21625 N. Central Ave, Suite 104
Jason Giebler Phoenix, AZ 85024
Scott Livingston
Mobile: +1 (417) 850-1101 Deer Valley Airport
Regional Engine Manager - Western and
Email: jgiebler@dallasairmotive.com Phone: +1 (480) 905-8788
Southwestern Region
Fax: +1 (480) 905-8786
Dennis DeMaro Mobile: +1 (417) 291-1459
Manager: Kevin Bang
Email: scott.livingston@dallasairmotive.
Vice President, Sales & Marketing, Dallas Email: kevin.bang@dallasairmotive.com
com
Airmotive
Justin Snyder
Claude Lombardino
Regional Engine Manager - Eastern Region
Regional Engine Manager - Midwest
Mobile: +1 (417) 291-1732
Phone: +1 (573) 754-6755
Email: justin.snyder@dallasairmotive.com
Mobile: +1 (214) 755-5689
Fax: +1 (573) 754-6755
Email: clombardino@dallasairmotive.com
Vicky Strong
M250 Customer Service Supervisor
Phone: +1 (417) 455-7703
Mobile: +1 (417) 396-6744
Email: vstrong@dallasairmotive.com
Primary Rolls‑Royce Regional Manager: Rusty Haimowitz
35StandardAero Limited
Capabilities and issue resolution. Our global network of service centers
and customer service professionals contribute to our
StandardAero provides industry-leading customer service
first-class rating of 99% on a customer’s likelihood to
and optimal engineering solutions to meet your M250
recommend our services.
repair and overhaul needs. Since 1967, we have been
building better engines as the world’s largest Authorized
Engine Optimization
Maintenance, Repair and Overhaul Center (AMROC).
StandardAero Limited With this history and experience comes understanding Our innovative engineering capabilities have allowed us
the requirements to owning, operating, maintaining to develop the Custom Build and Optimum Build Engine.
33 Allen Dyne Road, Winnipeg, Manitoba, Canada, R3H 1A1
a helicopter, and becoming the best. That is why These build procedures provide increased shaft horsepower
24 HOUR CUSTOMER SUPPORT:
StandardAero is the trusted service partner. margins, cooler operating temperatures, reduced heat
Phone: +1 (204) 227-5445
distress, and less fuel consumption that are appropriate for
Fax: +1 (204) 272-0093
A Commitment to Customer Satisfaction your mission. Simply put, we provide an optimal engine for
Part Sales Canada: +1 (800) 701-8181 your best results.
Part Sales USA: +1 (800) 866-2376 As a multiple year recipient of the Rolls‑Royce FIRST
Network’s Customer Satisfaction award, StandardAero
Email: helicopters@StandardAero.com StandardAero. The Best is Only the Beginning.
offers the highest levels of workmanship, work progress
Website: www.StandardAero.com
communication, timeliness of delivery, invoicing accuracy,
Manny Atwal Cory Waldmo Matt Davis Shipping Address: Ron Geall
Vice-President Director Customer Service & Programs General Manager - Sydney 3 Sir Thomas Mitchell Rd. Manager Montreal Service Center
Helicopter Phone: +1 (204) 318-7213 Phone: +61-2-8707-0015 Chester Hill, NSW, 2162 Australia Phone: +1 (514) 631-9650
Programs Mobile: +1 (204) 294-1281 Mobile: +61-4-1724-0255 Mailing Address: Mobile: +1 (514) 914-1068
Email: cory.waldmo@standardaero. Email: matt.davis@standardaero.com P.O. Box 530 Email: ron.geall@standardaero.com
com Villawood, NSW, 2163 Australia Vancouver Service Center
Stuart McIntyre
130-6080 Russ Baker Way
Chad Kaatz Regional Sales Manager Service Center locations
Richmond, BC V7B 1B4
Director of Engineering Phone: +61-2-8707-0003 Concord Service Center
Phone: +1 (604) 273-6040
Phone: +1 (204) 318-7075 Mobile: +61-4-1704-5868 6865 Belt Road
Fax: +1 (604) 273-2953
Mobile: +1 (204) 292-1635 Email: stuart.mcintyre@standardaero. Concord, NC 28025
Manny Atwal E-mail: chad.kaatz@standardaero.com com Phone: +1 (704) 720-7480 Al Nixon
Vice President Helicopter Programs Fax: +1 (704) 720-7499 Manager Vancouver Service Center
Rick Magne Nia Juel
Phone: +1 (204) 318-7241 Toll Free: +1 (800) 766-2376 Phone: +1 (604) 273-6040
Director Operations & Service Centers Customer Service Representative
Mobile: +1 (204) 955-3043 Mobile: +1 (604) 970-3880
Phone: +1 (204) 318-7461 Phone: +61-2-8707-0012 Jason Hays
Email: manny.atwal@standardaero. Email: al.nixon@standardaero.com
Mobile: +1 (204) 794-5279 Mobile: +61-4-1724-0502 Manager Concord Service Center
com Email: rick.magne@standardaero.com Email: nia.juel@standardaero.com Phone: +1 (704) 720-7480
Brian Hughes Mobile: +1 (704) 425-8903
Bryn Hyra Paul Gatt
Director of Sales & Marketing Email: jason.hays@standardaero.com
Business Development Manager Operations
Phone: +1 (204) 318-7544 Montreal Service Center
Phone: +1 (204) 318-7539 Phone: +61-2-8707-0005
Mobile: +1 (204) 291-0502 10664 Cote-de-Liesse Road
Mobile: +1 (204) 996-3144 Mobile: +61-4-0885-5047
Email: brian.hughes@standardaero. Lachine, PQ H8T 1A5
Email: bryn.hyra@standardaero.com Email: paul.gatt@standardaero.com
com Phone: +1 (514) 631-9650
StandardAero (Australia)
Fax: +1 (514) 636-0270 Primary Rolls‑Royce Regional
Manager: Dave Rollins
36Vector Aerospace Corporation - Helicopter Services
Capabilities service for warranty claims and Fleet Management,
positions Vector Helicopter Services as the value-leader
Vector Aerospace Helicopter Services – North America
within the MRO industry.
has been a Transport Canada / FAA / JA approved facility
for more than 25 years; providing complete overhaul, Capabilities complementing Vector Helicopter Services’
maintenance, repair, modifications and testing of the best-in-class engine services include: maintenance, repair
Rolls‑Royce M250 Series I, II, III, & IV engines. and overhaul of dynamic components, airframe/structures
repair, full-service avionics, as well as an experienced
Vector Aerospace Corporation - Helicopter Services Vector Helicopter Services’ ability to support the M250
engineering department. Vector’s in-house dynamic
4551 Agar Drive engine has been developed over many years. In-house
components test cell capability further enhances its OEM-
Richmond, British Columbia capabilities at the Richmond – British Columbia and Dallas
approved programs and services.
Canada V7B-1A4 – Texas facilities include complete overhaul of engines,
modules, accessories, field maintenance as well as testing. Based in Richmond, British Columbia, Canada, Vector
Phone: +1 (604) 276-7600
Aerospace Helicopter Services – North America is
Fax: +1 (604) 276-7675 With 95 percent of all repair procedures performed in-
recognized as one of British Columbia’s top exporters, and
Toll Free: +1 (888) 729-2276 house, Vector effectively controls turn times, and thereby
as an industry-recognized “employer of choice”, with state-
Website: www.vectoraerospace.com lowers customer direct operating costs. Vector’s extensive
of-the-art facilities located throughout Canada and the
Rolls‑Royce exchange and rental program, coupled with a
United States.
custom overhaul and repair program and administration
Aleksander Petic
M250 Program Manager
Steve Walford Darcy McAlpine Marty Russo Branch Locations
Vice President Customer Service Western Canada/Alaska Western USA Grapevine, Texas
Phone: +1 (604) 276-7518 Phone: +1 (604) 276-7605 Phone: +1 (520) 384-2773 600 East Dallas Road
Email: Fax: +1 (604) 276-7667 Fax: +1 (520) 384-2778 Suite 400
steve.walford@vectoraerospace.com Mobile: +1 (604) 340-2429 Mobile: +1 (360) 901-0999 Grapevine, TX 76051
Email: Email:
Key personnel Aleksander Petic
darcy.mcalpine@vectoraerospace.com marty.russo@vectoraerospace.com
Gosport, Hampshire UK
M250 Program Manager Fleetlands, Fareham Rd.
Paul Cockell Phone: +1 (604) 276-7564 Paul Hagen Brian Thistle Bldg 110, Door 2
President Email: Eastern Canada/Northeast USA Government Programs Gosport, Hampshire, UK P013 0AA
Phone: +1 (604) 276-7511 aleksander.petic@vectoraerospace.com Phone: +1 (613) 347-1035 Phone: +1 (604) 276-7538 www.vectorerospace.com
Email: Fax: +1 (613) 347-1036 Fax +1 (604) 276-7667
paul.cockell@vectoraerospace.com Sales personnel Mobile: +1 (613) 293-3637 Mobile +1 (604) 340-5141
Email: Email:
Chris McDowell Eric Hicks paul.hagen@vectoraerospace.com brian.thistle@vectoraerospace.com
VP Sales & Marketing Director, Engine & Component Sales
Phone: +1 (604) 640-7547 Phone: +1 (604) 276-7674 Scott McEwen Mike Mahoney
Email: Fax: +1 (604) 276-7667 Southern USA Dallas, Texas
chris.mcdowell@vectoraerospace.com Mobile: +1 (604) 561-9462 Phone: +1 (214) 222-8483 Phone: +1 (817) 416-7926
Email: Fax: +1 (214) 222-8803 Fax: +1 (817) 421-2706
eric.hicks@vectoraerospace.com Mobile: +1 (214) 914-7855 Mobile: +1 (469) 358-3262
Primary Rolls‑Royce Regional
Email: Email:
scott.mcewen@vectoraerospace.com mike.mahoney@vectoraerospace.com Manager: Ben Kesler
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