Saolta Hospital Group 2018 Monitoring Survey Results

 
Saolta Hospital Group 2018 Monitoring Survey Results
Saolta Hospital Group
2018 Monitoring
Survey Results

                        June 2018
Saolta Group
Survey Overview

                  June 2018
Saolta Survey Overview

Survey Details

-   Undertaken in November/December 2017

-   Uptake of survey 399 respondents (16% increase from 2015 survey response rate
    (65 individuals)

-   Uptake response 3.9% based on total number of staff represented by Saolta Group
    (10,122)

-   A higher response rate would be ideal – targeted between 25% - 30% to get a fair
    representation of travel patterns.

Hospitals represented include: Letterkenny University Hospital, Mayo University
Hospital, Merlin Park, Portiuncula University Hospital, Roscommon University Hospital,
Sligo University Hospital, University Hospital Galway, and ‘other’ (Centre of Nurse &
Midwifery Education Castlebar, Community Hospital Buncrana, St Conals Hospital,
Dungloe Community hospital, St. Josephs Stranorlar
Demographics

     Please indicate your age range
1%

                   8%                      Under 25
          18%
                                           25-34
                            32%            35-44
                                           45-54
         42%                               55 or over

                                              No. of Respondents per hospital
           120        98
           100                                                                                91
                                     79
            80
                                                                                  53
            60                                                    38
            40
            20                                      2                                                        2             9
             0
                  Letterkenny       Mayo       Merlin Park    Portiuncula    Roscommon Sligo University University   Other (please
                   University     University   University      University     University Hospital (SUH)   Hospital     specify)
                 Hospital (LUH) Hospital (MUH)  Hospital     Hospital (PUH) Hospital (RUH)              Galway (UHG)
                                                (MPUH)
                                                No. of Respondents per hospital
2018 Survey
Analysis

              June 2018
2017 Staff Usual Mode

                                  2018 How do you usually travel TO work?
  100.00%
                                                                   89.6%
   90.00%

   80.00%

   70.00%

   60.00%

   50.00%

   40.00%

   30.00%

   20.00%

   10.00%   4.3%
                      0.8%         0.5%        0.0%    0.0%                      2.5%         1.5%        0.8%         0.0%
    0.00%
            On foot   Bicycle   Bus, minibus   Luas   Train or   Driving a car Passenger in Passenger in Lorry or van Work mainly
                                  or coach             DART                     a car with a car with                  at or from
                                                                               driver going driver going                 home
                                                                                 to same to different
                                                                               destination destination
2017 Staff Occasional Mode

                Which modes of travel do you use occasionally to travel to/
                    from work? Please choose all modes that apply.
 80.00%
                                                                                      72%
 70.00%

 60.00%

 50.00%

 40.00%

 30.00%

 20.00%    14%
                                                                                                  9%         7%
 10.00%                            6%          4%
                        1%                               0%      2%         0%                                          1%      1%
  0.00%
          On foot -   On foot -   Bicycle      Bus,      Luas   Train or Motorcycle Driving a Passenger Passenger       Taxi   Lorry or
          walking     running               minibus or           DART    or scooter    car      in a car    in a car             van
                                              coach                                           with driver with driver
                                                                                               going to going to
                                                                                                 same      different
                                                                                              destination destination
2017 Staff Modal Split
Comparison - Usual & Occasional Mode

                                Usual Mode & Occasional Mode Compared
  100.00%
                                                         90%
   90.00%

   80.00%
                                                            72%
   70.00%

   60.00%

   50.00%

   40.00%

   30.00%

   20.00%     14%
                                                                          9%         7%
   10.00%   4%             6%          4%
                      1%          1%          0% 2%                  3%         2%         1% 1%      0% 0%       0% 1%
    0.00%
            On foot   Bicycle       Bus,      Train or   Driving a Passenger Passenger Lorry or van Work           Taxi
                                 minibus or    DART         car    in a car with in a car with     mainly at or
                                   coach                           driver going driver going       from home
                                                                     to same to different
                 Usual Mode       Occastional Mode                  destination destination
2017 Distance Travelled

                             How far do you travel to work?
   70.00%

                                                                               60%
   60.00%

   50.00%

   40.00%

   30.00%

   20.00%
                                                                15%
                                11%             10%
   10.00%
                 3%
    0.00%
            Less than 1km   Between 1 and   Between 3 and   Between 5 and More than 10km
                                3km             5km             10km
2017 Modal Change

                If you have changed the mode of transport you use on
                 the commute over the past two years, please can you
                       indicate the main reason for this change:
 60.00%                                                                                                               53%
 50.00%
 40.00%
 30.00%
 20.00%                                                            17%              14%
                                                  6%                                                 8%
 10.00%
                1%               0%
  0.00%
             Sustainable The infrastructure You changed job You moved house Health or fitness Financial reasons   Other (please
               Transport     available to you or the nature of                  reasons                             specify)
            promotions in    changed (buses      your work
           your workplace       introduced/       changed
          e.g. Cycle to Work removed, cycle
           promotion, Tax     lanes installed
             Saver sales.           etc)

  * Other included – environmental concerns, creche/school drop offs, pregnancy, multiple site visits
  per day
2017 Staff Opinion

                  Please indicate your level of agreement with the statements below:
 4.5                                                                     4.2
                                                                                       3.9         3.9
  4
                                                                                                                3.5          3.5
 3.5                   3.1                                                                                                               3.2
  3                                             2.9

 2.5      2.3                                               2.3

  2
                                   1.4
 1.5
                                                                                                                                                    Weighted Average
  1
 0.5
  0
          I feel   I enjoy       Public    I try to use I travel the I use my car   Driving a I would like I would like I would like I would like
       confident walking (all Transport is sustainable way I do          on the     car is the   to walk     to cycle       to use to carshare
       cycling my or part of convenient transport out of habit commute                most     more often more often public more often
         bike to the way) to for my when I can                         because I    effective                             transport
          work      work       commute                                  have no      way to                             more often
                                                                      alternative   commute
2017 Staff Car Drivers

   •   12% of ‘usual’ car drivers are occasional walkers
   •   15% of ‘usual’ car drivers are ‘occasional’ car-sharers
   •   11% of ‘usual’ car drivers are living within 3km
   •   10% of ‘usual’ car drivers live within 3 to 5km of their workplace
   •   15% of ‘usual’ car drivers are living between 5-10km of their workplace

   • 38% of usual car drivers (115 individuals) either disagrees or strongly disagrees
     with the statement ‘I feel confident cycling my bike to work’
   • 56% of usual car drivers (168 individuals) would like to walk more often
   • 41% of usual car drivers (122 individuals) would like to cycle more often
   • 79% of usual car drivers (266 individuals) either agreed or strongly agreed that ‘I
     use my car on my commute because I have no alternative’
   • However, 23% of usual car drivers (70 individuals) admit traveling to work by car
     out of habit
2015/2017
Comparison

             June 2018
2015/2017 Comparison Modal Split

                 Question: How do you usually travel to work? 2015 & 2017
                                 Response Comparison
   100.00%
                                                        91% 90%
    90.00%
    80.00%
    70.00%
    60.00%
    50.00%
    40.00%
    30.00%
    20.00%
    10.00%   2% 4%     2% 1%      1% 1%       0% 0%                 1% 3%         2% 2%      1% 1%       0% 0%
     0.00%
             On foot   Bicycle      Bus,    Train, Luas Driving a Passenger     Passenger Lorry or van Work
                                 minibus or or DART        car      in a car      in a car            mainly at or
                                   coach                          with driver   with driver           from home
                                                                   going to      going to
                                                                     same        different
                                                                  destination   destination
                2015    2017
2015/2017 ‘Occasional’ Modal
Split Comparison

              What modes of travel do you use occasionally to travel to/from work?
                              2015 & 2017 Responses compared
 80.00%
                                                                         72%
 70.00%

 60.00%

 50.00%
                                                                      40%
 40.00%

 30.00%

 20.00%      14%                                                                  13%
           9%         10%                                                            9%
                         6%                                                                   6% 7%
 10.00%                           3% 4%       2% 2%        0% 0%                                           0% 1%     1% 1%
  0.00%
           On foot     Bicycle      Bus,      Train or   Motorcycle Driving a Passenger Passenger          Taxi    Lorry or van
                                 minibus or    DART      or scooter    car    in a car within a car with
                                   coach                                      driver going driver going
                                                                                to same to different
                                                                               destination destination
          2015       2018
2015/2017 Distance Travelled
Compared

                    How far do you travel to work? 2015/2017 Comparison
  70.00%

                                                                                           60%
  60.00%                                                                             58%

  50.00%

  40.00%

  30.00%

                                                                      21%
  20.00%
                                               14%                          15%
                                  11%    11%                 10%
                            10%                         9%
  10.00%
                   3%
              1%
   0.00%

           Less than 1km Between 1 and               Between 3 and Between 5 and    More than
                             3km                         5km           10km          10km
                                                                                   2015    2017
2015/2017 Survey Respondents

                   Respondents per Hospital 2015 & 2017 Comparison
     160                                                                                                         150

     140

     120

                                   98
     100                                                                                                               91
                                                    79
      80
                                                                                                 63
      60                                                                                              53
                                               43                               40 38
      40

      20
               3   2           0                                2    2
      0
             University      Letterkenny    Mayo General     Merlin Park     Portiuncula        Roscommon       Sligo Regional
           Hospital Galway General Hospital Hospital (MGH)    University        Hospital       Hospital (RCH)   Hospital (SRH)
               (UHG)            (LGH)                      Hospital (MPUH) Ballinasloe (PHB)

                                                          2015        2017
2015/2017 Comparison Overview

  •   2% increase in walking as ‘usual mode’ from 2015 to 2017
  •   1% decrease in cycling as ‘usual mode’ in same time period
  •   Car driver has decreased by 1% from 2015 to 2017
  •   Car-share has increased by 2%

  • Occasionally, walking as mode has increased by 5% between 2015 to 2017
  • Cycling has also seen a decrease in ‘occasional’ use in the same time
    period by 4%
  • Bus use has not changed from usual modal split between 2015 to 2017
  • 3% decrease in carsharing occasionally.

  • Increase in staff living closer to their workplace
           (2015 – 11% & 2017 – 14% of staff living > 3km to their workplace
  • Increase in staff living
Next Steps
Saolta Hospitals Action
Plan 2018/2019

 • Usual car usage decreases from 90% to 72% (occasional use), car drivers may
   have some flexibility in terms of modes they can try, providing they are not
   mobility impaired, working unsociable hours or on site visits etc.

 • Of those respondents who regularly drive to work, there is some scope to
   encourage alternatives, even on an occasional basis, based on distances
   travelled –

 • Staff:
     -    14% of regular staff car commuters (57 people) live within a 3km radius of
          their workplace (potential walkers/ cyclists)
     -    10% of regular staff car commuters (41 people) live between 3-5km of
          their workplace (potential walkers/ cyclists)
     -    15% of regular staff car commuters (60 people) live between 5km and
          10km from their workplace (potential cyclists).
Saolta Hospitals
    Action Plan
•   Saolta’s Action Plan should not be ‘anti-car’, but instead focus on facilitating choice for employees,
    while incentivising and encouraging use of more sustainable options where possible.

•   Facilitating employees who usually drive to work to change modes even one day every week will
    reduce cars coming on site by 20% on a daily basis, allowing Saolta to potentially reduce parking.

•   Initially visible ‘no cost’ and ‘low cost’ actions will garner support for the plan, while other actions
    may be planned for subsequent periods. These actions also suggest encouraging a shift to more
    active modes which as well as impacting on parking capacity could also result in huge health and
    well-being gains.

•   Potential impacts are:
           -     Positive contribution to ISO14001 or other environmental management systems
           -     Reduced CO2 emissions associated with business travel or employee commuting
           -     Decreased sick leave
           -     Reduced stress on car parking and movement between Saolta sites
           -     Reduction of time spent by those who do drive to find parking and get to work
           -     Increased return from maternity leave
           -     Increased site access for staff, visitors and suppliers
           -     Providing additional employee benefits for employees
           -     Linking with Sustainability Agenda and Healthy Ireland Programme
Saolta Hospitals
 Action Plan

Suggested Actions                                                  Person        Timeline   Targets
                                                                   Responsible
Cycling - ‘Soft’ Measures (e.g. promoting behavioural
change)

Promote the Cycle to Work scheme through in-house bike
displays from suppliers
Organise cycle training/on-road skills to increase safety and
confidence of staff
Continue running regular Bike Maintenance and consider a
class/course
Set up a Cyclists’ Forum to discuss issues and liaise with
management
Display local area maps for cyclists/walkers interested in local
routes and show how to get to each site

Participate in Annual staff Cycle Challenges

Participate National Bike Week events in June (see
www.cyclechallenge.ie and www.bikeweek.ie)
Saolta Hospitals
  Action Plan

Suggested Actions                                                             Person Responsible   Timeline   Targets

Cycling (Soft Measures) Continued

Arrange tours of cycling facilities for interested/new employees as part
of induction or other relevant times
Arrange for local bicycle shops/rediscovery centre to come on site and
show staff how to use electric bikes and fold up bikes. Also provide
information on how they can be purchased through the Bike to Work
scheme (employees)
Display and promote accessibility maps showing how long it would take
to cycle to/from each Salta site and between sites
Display time to cycle posters showing time to travel by bike to nearby
and popular destinations
Publicise details of cycle parking and changing facilities for each Salta
Site – this can be online as well as across sites (e.g. on noticeboards, at
cycle parking, at entrances into the buildings)
Consider setting up a cycling club (this could facilitate cycling buddy
system for new cyclists)

Consider location of CCTV and presence/visibility of Salta sites security

Making affordable bicycles available for rent/sale
Saolta Hospitals
  Action Plan

Suggested Actions                                                     Person Responsible   Timeline   Targets

Cycling ‘Hard’ Measures (e.g. supporting infrastructure)

Conduct a site audit to gauge ease of access, safety and facilities
for cyclists coming on-site
Survey & improve cycle parking to encourage cycling to each
Salta site and cater for increases in demand

Consider providing a dry room for staff (see IT Blanchardstown
for example or ESB Dublin)
Provide Cyclists’ equipment to borrow (pump, allen keys, lights,
puncture repair kit etc) and promote availability of these
Consider making cycle/walking safety and repair materials
available on site (e.g. in existing shops)

Provision of bicycle maintenance and repair service and
equipment for DIY repairs on each site

Consider availability of shower facilities for active commuters

Consider secure parking/storage provision for staff
Saolta Hospitals
 Action Plan

Suggested Actions                                                      Person Responsible   Timeline   Targets

Walking – Soft Measures

Promote walking through organised walking events/lunchtime
walks

Introduce a Sli na Slainte or similar walking route on-site

Participate in an annual Pedometer Challenge for employees in
September, see www.pedometerchallenge.ie for more information
Offer in-house health checks for people interested in getting more
active (you can also do this for Cycling)

Consider providing umbrellas or rain wear for employees to
borrow on wet days e.g. they could be Salta branded!

Display and promote accessibility maps showing how long it would
take to walk to/from residential areas or facilities in the locality
Display time to walk posters showing time to travel on foot to
nearby and popular destinations and other Salta sites.
Saolta Hospitals
 Action Plan
Suggested Actions                                                  Person Responsible   Timeline   Targets

Walking (soft measures) continued.

Consider holding coffee mornings (e.g. free tea and snack!) for
active commuters to encourage more to take up walking and
cycling on the commute and to acknowledge those who currently
actively commute.
Consider making shower and changing facilities available and
promoting location and access details on each site.

‘Hard’ Measures

Open up entrances to allow more direct access through your site
for pedestrians
Improve ‘natural surveillance’ on site (e.g. improving lighting)

Consider mapping a Sli na Slainte or walking route (e.g. between
Salta Sites)

Consider provision of locker facilities where items can be left
overnight to facilitate walking and cycling.
Consider Car-pooling dedicated spaces for car – sharers only
(examples of carsharing initiatives on request)
Saolta Hospitals
  Action Plan

Suggested Actions                                                      Person Responsible   Timeline   Targets

Car-Share Soft Measures
Promote Car-sharing as an alternative to single car usage
Hold coffee mornings/a launch event for potential car sharers to
find out what is involved & see a demo of the site

Offer a Guaranteed Ride Home in emergencies – where a lift is
unavailable for unforeseen reasons. In practice, this is very rarely
used by employees, but is a good tool to address fears about
getting home in an emergency (note the guaranteed ride home
could also be used by public transport users, walkers and cyclists
too)
Develop a staff car sharing policy, including incentives for car
sharing, i.e. reduced or free parking
Raffle the use of a parking space near entrances/reception for one
car sharing group every month
Offer incentives to car share, e.g. free car wash, free NCT, prize
draws etc
Hard Measures
Allocate staff car sharing parking bays in a priority location (e.g.
closest to entrances)
Saolta Hospitals
 Action Plan
Suggested Actions                                                  Person Responsible   Timeline   Targets

Walking (soft measures) continued.

Consider holding coffee mornings (e.g. free tea and snack!) for
active commuters to encourage more to take up walking and
cycling on the commute and to acknowledge those who currently
actively commute.
Consider making shower and changing facilities available and
promoting location and access details on each site.

‘Hard’ Measures

Open up entrances to allow more direct access through your site
for pedestrians
Improve ‘natural surveillance’ on site (e.g. improving lighting)

Consider mapping a Sli na Slainte or walking route (e.g. between
Salta Sites)
Consider provision of locker facilities where items can be left
overnight to facilitate walking and cycling.
Consider Car-pooling dedicated spaces for car – sharers only
(examples of carsharing initiatives on request)
Saolta Hospitals
 Action Plan
Suggested Actions                                                    Person Responsible   Timeline   Targets

Public Transport – Soft Measures

Provide and promote the Tax Saver monthly & annual commuter
tickets for public transport. Highlight potential savings to
employees.
Include a one-month trial ticket for public transport and
timetable information in employee induction packs

Display a local area map with public transport stops/ route
numbers marked – this can go online and on notice boards

Raffle public transport tickets for people to try services

Publicise public transport routes, timetables, travel information
and maintaining up to date bus timetables in the main reception
area

Publicise the national door-to-door multi-modal journey planner
on www.transportforireland.ie. You can also link to this site from
your own website/ intranet.
Discuss with public transport operators fare structures and
ticketing options
Saolta Hospitals
  Action Plan
Suggested Actions                                                       Person Responsible   Timeline   Targets

Public Transport – Hard Measures

Liaise with public transport operators to try and provide
appropriate services to the site
Other

        Include travel information in employee induction packs -
        Staff should be briefed on travel options when appointed.

Include travel information online in an easily accessible location
on the public-facing website for all visitors - ‘How You Travel’
portal to include sustainable modes and details/maps of facilities
e.g. cycle parking.
 Distribute travel maps, leaflets and timetables – ensuring
 consistent accessible formats, health/calorie burn information for
 walking routes, signposting to other websites/apps and other e-
 communication
Provide quarterly “How You Travel” Newsletter, via email to staff

Direct all visitors & suppliers coming on-site to a ‘how to get here’
link/map online, with information
Saolta Hospitals
 Action Plan
Suggested Actions                                           Person Responsible   Timeline   Targets

Other (continued)

Publicise ‘Did You Know’ walking and cycling time posters

Host a Travel Awareness Week, to coincide with European
Mobility Week in September, for example
For Further Information:

     Email: siobhan.odwyer@nationaltransport.ie
                    t: 01 879 8379

       Visit: www.smartertravelworkplaces.ie
Facebook: www.facebook.com/smartertravelworkplaces
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