Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2

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Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
September 2014 Volume 25 / Number 2

Social Media in
Your Practice
Divorce
Mediation
Employment
Agreements
Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
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Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
features
                                                                                                                                           contents

     10                                            20                                                                    COLUMNS
     Social Media 101: For                         Employment
     Lawyers, It’s Not Just for                    Agreements: Recent                                                    President’s Message...................... 2
     Marketing Anymore                             Connecticut Decisions                                                 A Message from the
     By Daniel A. Schwartz                         Concerning Trade                                                      Executive Director.......................... 7
     Whether you are a social media                Secrets and                                                           Time to Go Pro Bono.................... 28
     novice or an old pro, this                    Confidentiality, Part 2                                               Building Your Practice.................. 29
     article will guide you through                By Joseph J. Blyskal                                                  Supreme Deliberations................. 30
     the basics of marketing your                  Employment agreements
                                                                                                                         Young Lawyers............................. 34
     practice with various social                  restricting the right to
     media sites as well provide tips              compete and limiting the use
                                                   of confidential information
     regarding their usefulness in
     litigation.                                   continue to present fertile                                           DEPARTMENTS
                                                   ground for litigation despite an
                                                                                                                         Upcoming Events Calendar............4
                                                   economic upturn. Part two of
     15                                            this two-part article highlights
                                                                                                                         CBA News & Events........................6
     Call for Nominations:                         significant cases over the past
                                                                                                                         Professional Discipline Digest.........8
     CBA Awards                                    year and a half impacting non-                                        Ethics Opinion.................................9
     Get involved! Learn about the                 disclosure clauses and trade                                          Court Decisions.............................32
     criteria of the CBA awards and                secret litigation.                                                    Classifieds.....................................36
     nominate a deserving colleague
     for one of the association’s
     prestigious awards.                           25
                                                   Connecticut Italian-
                                                   American Bar
     16                                            Association “Festa Della
     Divorce Mediation:                            Primavera” Remarks
     Mediating Financial                           By Justice Lubbie Harper, Jr.
     Disputes                                      On May 21, 2014, the
     By: Carmina K. Tessitore                      Honorable Lubbie Harper, Jr.
     Divorce mediation is gaining                  was the guest speaker at the
     popularity for its economic and               Connecticut Italian-American
     efficient resolution of financial             Bar Association’s “Festa Della
     disputes between parties in                   Primavera” event. Read Justice
     dissolution proceedings. This                 Harper’s inspiring remarks
     article explores the methods                  about the advancement of
     used while mediating the                      diversity within the legal
     financial piece of the divorcing              community and the dedication
     couple’s marriage.                            the association has maintained
                                                   in the promotion of diversity.

Connecticut                                                  Have an idea for an article? Contact editor@ctbar.org.
                                                             All suggestions are welcome.
                         LAWYER
2014-2015 Officers                                           Connecticut Lawyer Staff                                      Manuscripts accepted for publication become the prop-
Mark A. Dubois, President                                    Advertising: Jessica Pace, jpace@ctbar.org                    erty of the Connecticut Bar Association. No compensa-
William H. Clendenen, Jr., President-elect                   Editor: Alysha Adamo, aadamo@ctbar.org                        tion is paid for articles published.
Monte E. Frank, Vice President                               Executive Director: Douglas S. Brown, dbrown@ctbar.org
Asker A. Saeed, Secretary                                    Graphic Designer: DR Anderson, danderson@ctbar.org            The Connecticut Lawyer (ISSN 10572384) is published
Matthew D. Gordon, Treasurer                                 Copyright 2014 by the Connecticut Bar Association. All        monthly except in January, June, and August by the
Sylvia K. Rutkowska, Assistant Secretary-Treasurer           rights reserved. The copying, duplication, transferring,      Connecticut Bar Association, 30 Bank Street, New
Kimberly A. Knox, Immediate Past President                   reproducing, reusing, or reprinting of the Connecticut        Britain, CT 06051-2276. CBA membership includes a
                                                             Lawyer is strictly prohibited without permission. Pub-        subscription. Periodicals postage paid at New Britain, CT,
Connecticut Lawyer Advisory Committee                                                                                      and additional offices.
Elizabeth C. Yen (Chair), Myles H. Alderman, Jr., Frank S.   lication of advertising does not imply endorsement of
Berall, Joseph A. Cipparone, Dean M. Cordiano, Jeffrey       products, services, or statements made concerning them.       POSTMASTER: Please send address changes to
C. Dannenberg, Proloy K. Das, Brian J. Donnell, Steven       All advertising copy is subject to approval. The editor       Connecticut Lawyer, PO Box 350, New Britain, CT
J. Errante, Emily A. Gianquinto, Theodore W. Heiser,         reserves the right to reject advertising. The goal of the     06050-0350.
Noah Jon Kores, Charles D. Ray, Fred D. Sette, Gregory A.    Connecticut Lawyer is to provide a forum for the free
Sharp, Jeffrey M. Sklarz, Bolesh J. Skutnik                  expression of ideas. The opinions and positions stated
                                                             in signed articles are those of the authors and not those
                                                             of the Connecticut Bar Association. The Connecticut Bar
                                                             Association welcomes the submission of articles by its
                                                             members. For editorial guidelines, please e-mail
                                                             editor@ctbar.org.
Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
President’s Message

                                                       The Crisis in Leadership

     Mark A. Dubois is the 91st president of the
     Connecticut Bar Association. He is counsel
     with the New London firm of Geraghty &
     Bonnano where he represents individuals
     accused of ethical misconduct and malprac-
     tice. As Connecticut’s first chief disciplinary
     counsel from 2003 until 2011, he established
     an office that investigated and prosecuted
     attorney misconduct and the unauthorized
     practice of law. Attorney Dubois also serves
     as an expert witness on matters of ethics and
     malpractice and teaches ethics at UConn
     Law School.

     No one ever said being CBA president              of assault weapons and high-capacity           mittee folks came calling, my first ques-
     was an easy or fun job. (Actually, that’s         magazines. The law had been passed in a        tion was whether we should be doing this
     not exactly right. Fred Ury told me the job       rush after the Newtown tragedy and was         stuff at all.
     was fun, but I think he was being ironic.)        being challenged in federal court. Though
                                                                                                      The advantage we American lawyers
     I learned that things were not rosy pretty        it had survived at the District Court level,
                                                                                                      have over our brethren in Europe is that
     quickly when, 21 days into my term, a             the matter was on appeal at the Second
                                                                                                      our profession has existed for a relative-
     member of the House of Delegates stood            Circuit. After the attorneys general of 23
                                                                                                      ly short time period, roughly the same
     up and announced that we were suffer-             states joined an amicus against the law,
                                                                                                      length of time our country has existed.
     ing a crisis in leadership. My first thought      some felt we should support it.
                                                                                                      But the concepts of professional identity
     (which I did not verbalize) was that it
                                                       My purpose here is not to take sides on        that enervate us have existed for a much
     was surprising I could go so far wrong in
                                                       whether the decision to join the brief was     shorter period, having grown from a se-
     three weeks. How much further could I
                                                       right or wrong, but to comment on the          ries of lectures and writings beginning in
     lead us down the wrong path in the re-
                                                       purpose, the process, and what the expe-       the mid-19th century leading to the 1908
     maining 49 weeks of my term?
                                                       rience teaches us about the association.       Model Code of Professional Conduct, the
     What brought everyone together that               Many have said that the CBA should not         foundation of our modern ethics frame-
     night was a proposal by the Human                 involve itself in public issues, but rather    work.
     Rights and Responsibilities Section that          limit our focus on courts, clients, and the
                                                                                                      In the various source materials leading
     the CBA House of Delegates sign onto a            profession. That is certainly a safe posi-
                                                                                                      to the first national model code of ethics
     brief being prepared by the Brady Cen-            tion, one which avoids divisive internal
                                                                                                      we find a clear choice to define ourselves
     ter in support of Connecticut’s legisla-          strife, and one which many nonprofits
                                                                                                      as members of a profession rather than
     tive attempt to limit private ownership           follow. So, when the Human Rights Com-

2   Connecticut Lawyer    September 2014                                                                                     Visit www.ctbar.org
Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
a business or other commerce. With that       bound to be loyal to right and justice. A      are all on the table. Those who feel that
came the notion that we hewed to higher       lawyer who votes differently than a straw      the most recent amicus debate reveals
ideals than protecting turf, maximizing       poll might suggest she is not being disloy-    flaws in the association and a danger-
revenue and limiting competition. Con-        al if she believes that in voting as she did   ous drift from our core principles should
cepts of public duty and advancing the        she is exercising her independent judg-        make their voices heard to their House
common good are found along with such         ment and fulfilling her fiduciary duty to      members or leadership. CL
things as avoiding conflicts and maintain-    the entire organization. If those who de-
ing competence. From that, the idea that      signed our form of corporate governance
we might occasionally make our voice          had wanted a pure democracy, they could
heard on matters of public or societal        have chosen that model. Instead, we have
concern is not too big a leap.                a representative system, which includes
                                              a great deal of autonomy and indepen-
Part of the discussion after the most re-
                                              dence. This fits the model of lawyering
cent kerfluffle is whether members of
                                              we all know and live by.
the House of Delegates, when exercising
their judgment on behalf of the associa-      The House of Delegates has now begun a
tion, are bound by the wishes of certain      process of reviewing our form of gover-
of their constituents who choose to ex-       nance and will be meeting as a committee
press an opinion or whether they ulti-        of the whole throughout the fall to discuss
mately must do what they think is in the      and debate whether what has worked in
best interest of the organization. Here       the past should be the model for the fu-
again, guidance can be found in the foun-     ture. Issues of whether we should be a
dational materials where we read about        pure democracy, whether we should limit
the necessity for lawyers to remain inde-     our public voice to matters solely involv-
pendent in judgment and action. Though        ing courts and the profession, and wheth-
bound to be loyal to clients, they are also   er we need more or less layers of process

                                                                                 The New CBA
                                                                                 Website Has
                                                                                 Arrived!
                                                                                 You are just a few steps away from all of the
                                                                                 benefits of our new website.

                                                                                 Learn about the “5 Ps” to help get you
                                                                                 started:

                                                                                   • Review your Profile
                                                                                   • Check your Privacy settings
                                                                                   • Set your Preferences
                                                                                   • Interact with People
                                                                                   • Execute Patience
                                                                                 Visit www.ctbar.org for more information.

                                                                                                    Connecticut Lawyer   September 2014 3
Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
CBA UPCOMING EVENTS CALENDAR

    September*                                                       30CLE: VA Benefits Training
                                                                    		 9:00 a.m. @ CBA Law Center in New Britain

                                                                       Litigation Section Meeting
    11     LGBT Section Meeting                                     		 6:00 p.m. @ Carmen Anthony Steakhouse in New Haven
    		     6:00 p.m. @ Pullman & Comley LLC in Hartford

     12Section/Committee Chair Training
                                                                    October*
    		 8:00 a.m. @ CBA Law Center in New Britain

     13House of Delegates Constitution Meeting                       6	Estates and Probate Section Meeting
    		 9:00 a.m. @ CBA Law Center in New Britain                    		 6:00 p.m. @ Quinnipiack Club in New Haven

     1516th Annual Verrilli-Belkin Workers’ Compensation               7
                                                                      	Family Law Section Executive Committee Meeting
    		Charity Golf Event                                            		 6:00 p.m. @ First and Last Tavern in Middletown
    		 10:30 a.m. @ Shuttle Meadow Country Club
    		 in Kensington                                                   8
                                                                      	Audit Committee Meeting
                                                                    		 5:00 p.m. @ CBA Law Center in New Britain
     16Insurance Law Section Executive Committee Meeting
                                                                    		 Paralegals Section Meeting
    		 6:00 p.m. @ CBA Law Center in New Britain
                                                                    		 6:00 p.m. @ CBA Law Center in New Britain
     17The Legal Entrepreneur: Starting Your Own Law Firm, Part 1
                                                                    		 YLS Executive Committee Meeting
    		 6:00 p.m. @ Quinnipiac University School of Law
    		 in North Haven                                               		 6:30 p.m. @ CBA Law Center in New Britain

    		 Construction Law Section Meeting                                9
                                                                       YLS Women in the Law Committee “Every Body
    		 6:00 p.m. @ Inn at Middletown in Middletown                  		 Has Something to Say” Networking Event
                                                                    		 5:30 p.m. @ Kelly’s Gastro Pub in New Haven
    		Criminal Justice Section Meeting
    		 6:00 p.m. @ Chuck’s Steak House in Rocky Hill                10 CLE: When Students Don’t Attend School: The
                                                                    		 Law’s Response to Truancy and Chronic Absenteeism
    		Elder Law Section Meeting
                                                                    		 9:00 a.m. @ CBA Law Center in New Britain
    		 6:00 p.m. @ Graduate Club in New Haven

    		Federal Practice Section Executive Committee Meeting          14 Business Law Section Meeting
    		 6:00 p.m. @ Quinnipiack Club in New Haven                    		 6:00 p.m. @ Quinnipiack Club in New Have

            Paralegals Section Meeting                              15	Elder Law Section Meeting
            6:30 p.m. @ CBA Law Center in New Britain               		 6:00 p.m. @ Graduate Club in New Haven

    		 Professional Ethics Committee Meeting                        		 Professional Ethics Committee Meeting
    		 6:00 p.m. @ Quinnipiack Club in New Haven                    		 6:00 p.m. @ Quinnipiack Club in New Haven

    		Tax Section Meeting                                           16	Real Property Section Meeting
    		 6:00 p.m. @ Quinnipiack Club in New Haven                    		 6:00 p.m. @ The Farms Country Club in Wallingford

     18CLE: A Different Take on Psychological 				                  17 CLE: District of Connecticut Bench-Bar Conference
    		 Evaluations in Juvenile Court                                		 8:00 a.m. @ St. Clements Castle in Portland
    		 9:00 a.m. @ CBA Law Center in New Britain
                                                                    		 CLE: Workers Compensation Courtroom Medicine
    		Commercial Law and Bankruptcy Section Meeting                 		 7:30 a.m. @ St. Francis Hospital and Medical Center
    		 6:00 p.m. @ Milford Yacht Club in Milford                       in Hartford

    		Real Property Section Meeting                                 20 Board of Governors Meeting
    		 6:00 p.m. @ Quinnipiack Club in New Haven                    		 6:00 p.m. @ Testo’s Ristorante in Bridgeport

     19CLE: Connecticut Benefits Corporation Act                    21 CLE: Federal Practice 101
    		 9:00 a.m. @ CBA Law Center in New Britain                    		 6:00 p.m. @ CBA Law Center in New Britain

     22House of Delegates Meeting                                   22	Commercial Law and Bankruptcy Section Meeting
    		 6:00 p.m. @ CBA Law Center in New Britain                    		 6:00 p.m. @ Quinnipiack Club in New Haven

     23
      	Environmental Law Section Meeting                            24 CLE: Federal Tax Institute of New England
    		 6:00 p.m. @ Graduate Club in New Haven                       		 7:15 a.m. @ Hartford Downtown Marriott in Hartford

     27The Agriculture Gag Laws—Your 1st Amendment 			              27		 CLE: Depositions 101
    		Rights, Your Health, Animal Welfare, and Our 			              		 6:00 p.m. @ CBA Law Center in New Britain
    		Environment
    		 10:00 a.m. @ Yale Law School in New Haven
                                                                              For more information or to register, visit www.ctbar.org/
    29 CLE: Short Calendar 101                                                calendar. You may also call (860)223-4400 to register.
    		 6:00 p.m. @ CBA Law Center in New Britain
    		 Joint Meeting: Planning and Zoning Section                             * This listing is subject to change. Visit www.ctbar.org/
    		 and Disability Section                                                 calendar for the most up-to-date events schedule.
    		 6:00 p.m. @ Graduate Club in New Haven

4   Connecticut Lawyer   September 2014                                                                              Visit www.ctbar.org
Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
CONNECTICUT CHAPTER

                             The following Chapter Members are recognized for
  Excellence in the field of Alternative Dispute Resolution

Thomas Barrett       Steven Certilman      Hon. Fred Freedman     Hon. Elaine Gordon     Hon. Beverly Hodgson   Hon. Robert Holzberg
 West Hartford           Stamford               Westport             Westbrook               New Haven                Hartford

           Richard Renehan       James Robertson          Jay Sandak         Hon. Jonathan Silbert    Christopher Wanat
              Waterbury             Waterbury              Stamford              New Haven                 Branford

                                             Check your preferred available dates or
                                             schedule appointments online, directly
                                                with Academy Members - for free.
                                              Visit www.ConnMediators.org/quicksearch
Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
Connecticut Bar Association

             News
                                &      Events

   Peers and Cheers
   The law firm of Carter Mario Injury Lawyers is pleased to an-
   nounce the success of its Ninth Annual “CarterCares” Scholarship
   Program. Each winner demonstrated their understanding of the
   seriousness of bullying—both physical and cyberbullying—by
   preparing a presentation encouraging their peers to take a stand          (L to R): CBF President Peter Arakas; James W. Cooper Fellows Past
   against bullying in their schools and communities. In addition to         Chair Brad Saxton; contest winner Olive Kuhn; James W. Cooper Fel-
   the scholarship awards, the honorees were presented with a cita-          lows Essay Contest Committee Chair Jack G. Steigelfest; contest win-
                                                                             ner Colleen Bennett; James W. Cooper Fellows Education and Program
   tion on their achievements from the office of Connecticut Attor-          Committee Chair Dwight H. Merriam; contest winner Natalie Wallington;
   ney General George Jepsen.                                                and Connecticut Supreme Court Senior Justice Christine S. Vertefeuille.

                       Murtha Cullina LLP is pleased to welcome              The Connecticut Bar Foundation James W. Cooper Fellows
                       Robert A. Heinimann, Jr. as an associate in the       program sponsored its fourteenth Annual Quintin Johnstone
                       Trusts and Estates Department. Attorney Heini-        Statewide High School Essay Contest this year. The contest
                       mann will be responsible for the development          asked Connecticut high school student participants to assume
                       and implementation of estate plans for clients.       the role of a counsel for the State Department of Education who
                       His practice will also include estate and trust ad-   has been asked by the commissioner of the department to pre-
                       ministration, probate proceedings, tax planning,      pare an analysis of the proposed plan to restrict school menus
      Robert A.        and business succession planning.                     and to ban certain foods brought to school by students. Essays
    Heinimann, Jr.                                                           were evaluated by a panel of legal professionals; Jack G. Stei-
                                                                             gelfest, of Howard Kohn Sprague & FitzGerald LLP, served as
   Dana M. Hrelic, of Horton Shields & Knox
                                                                             chair of the James W. Cooper Fellows Essay Contest Committee
   PC, was honored as “Star of the Year” by the
                                                                             and Dwight H. Merriam, of Robinson and Cole LLP, served as
   American Bar Association Young Lawyers Divi-
                                                                             chair of the James W. Cooper Fellows Education and Program
   sion (ABA YLD) for her dedication and leader-
                                                                             Committee.
   ship to the division. As part of the Resolutions
   Team, she shepherded two resolutions from the
                                                                             The National Academy of Distinguished Neutrals (NADN), an
   mid-year YLD Assembly to the annual House of
                                                                             association whose membership consists of mediators and arbi-
   Delegates on behalf the division. Additionally, Dana M. Hrelic
                                                                             trators distinguished by their hands-on experience in the field
   she has been a parliamentarian, written resolu-
                                                                             of civil and commercial conflict resolution, has recognized just
   tions, and secured speakers. Attorney Hrelic has also acted as
                                                                             11 attorneys and former judges as charter members of the Con-
   vice-coordinator for the YLD’s National Conferences team and
                                                                             necticut Chapter, including CBA members: Steven Certilman,
   made valuable contributions on the YLD’s Truth in Law School
                                                                             Hon. Elaine Gordon, Hon. Robert Holzberg, Richard Rene-
   Education Task Force.
                                                                             han, James Robertson, Jay Sandak, Hon. Jonathan Silbert,
                                                                             and Christophe Wanat. The chapter’s executive committee
   Schoonmaker George & Blomberg PC is pleased to announce
                                                                             consists of Hon. Elaine Gordon, Richard Renehan, and James
   that as of August 1, 2014, their office has relocated to 1700 East
                                                                             Robertson. The organization has also launched its new website,
   Putnam Ave, Old Greenwich, CT 06870. All phone numbers will
                                                                             www.ConnMediators.org, which allows Connecticut firms to
   remain the same.
                                                                             quickly find a trusted local mediator or arbitrator by preferred
                                                                             practice criteria or dispute type. CL
   Wiggin and Dana LLP would like to congratulate their 2014
   summer associate class, who participated in an eight-week sum-
   mer program designed to provide a realistic view of associate
   work and life. The summer associates worked on a variety of as-
                                                                             In Memoriam
   signments across practice areas and participated in various so-           Christopher M. Dakin passed away on June 11, 2014 at the age
                                                                             of 75. He graduated from Housatonic Valley Regional High School
   cial and public service events. Two of the participants included
                                                                             in 1957. He went on to graduate from Colby College and served
   Laura Ann Keller, who attends the University of Connecticut
                                                                             in the United States Navy for four years. In 1968, he graduated
   School of Law, and Brandon Miller, who attends Benjamin N.
                                                                             from the University of Connecticut Law School. Attorney Dakin
   Cardozo School of Law.
                                                                             ran his own law firm for many years in Salisbury until his retire-
                                                                             ment. CL

6 Connecticut Lawyer       September 2014                                                                                      Visit www.ctbar.org
Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
A Message FROM THE Executive Director

                              “The times, they are a-changin’…”
                               										                                                                          - B. Dylan

                                                    knowledge, experience, and expertise      to attend programs (although that is al-
                                                    across areas of practice.                 ways good). We are looking for innova-
                                                •   Helping each other advance our ca-        tive program ideas and members who
                                                    reers, operate and grow productive        want to share their expertise as faculty
Douglas S. Brown is the executive director of       law practices, and find personal satis-   members. We will also be bringing you
the Connecticut Bar Association. Prior to his       faction in our profession.                online programming and teleconferenc-
time at the CBA, Attorney Brown practiced       •   Empowering those new to the profes-       es to suit your busy schedules. To learn
law with Tyler Cooper & Alcorn; served as
                                                    sion with advice, guidance, mentoring,    more, check out www.ctbar.org/CLE.
in-house counsel and then as a business
executive with a global logistics company;          and support necessary to succeed.
                                                                                              Advocating for members in govern-
and most recently served as a consultant        •   Advocating for lawyers’ professional
and executive coach. He continues to teach
                                                                                              ment. Connecticut’s legislative session
                                                    and economic interests before judicial,
strategy, leadership, and innovation at The                                                   begins in January. Your CBA legislative
Malcolm Baldrige School of Business at Post
                                                    legislative, and regulatory bodies.
                                                                                              advocacy team, led by Bill Chapman, is al-
University.                                     •   Acting in a spirit of inclusiveness and
                                                                                              ready gearing up for the session by work-
                                                    open communication.
                                                                                              ing with our substantive sections and our
It’s been said that the only constant is        •   Promoting civil discourse and collabo-
                                                                                              Legislative Policy and Review Commit-
change. And that has certainly been the             ration among members of the legal
                                                                                              tee to identify and update our legislative
case at the bar association in the last year.       community of all backgrounds and
                                                                                              priorities. As a member, you have a voice
On a personal level, my part-time assign-           personal and professional interests.
                                                                                              in Hartford. If you’d like to know more
ment as acting executive director became        •   Advancing and supporting our profes-
                                                                                              about participating, reach out to Bill at
full-time and permanent on July 1st. I am           sional obligation to provide public in-
                                                                                              bchapman@ctbar.org or visit www.ctbar.
honored and privileged to be given the              terest and pro bono legal services.
                                                                                              org/Legislative.
opportunity to serve this great organi-         •   Advancing and protecting the rule of
zation and help us rise to the challenges           law in all branches of government and     Collaborating with other bar associa-
ahead.                                              fostering the rights and liberty of the   tions. The CBA is uniquely positioned
                                                    people of Connecticut.                    to work with fellow bar associations to
Last spring I worked with the Long-range                                                      improve the lives and practices of all law-
Planning Committee to develop our stra-         Association Goals                             yers in Connecticut. It is my hope that this
tegic plan for the future. This month I         From these key focus areas spring con-        year will mark the beginning of a new era
will share some of the concepts from the        crete goals and benchmarks for success.       of collaboration and collegiality.
strategy and highlight some of the con-         These goals include:
tinuous improvements you can expect                                                           Having fun. Our members work very
                                                Growing and engaging with our mem-            hard in a very serious business. We take
during this new bar year (and beyond).
                                                bership. Just as you seek more clients,       our role for our members seriously, too.
Mission                                         we seek active members who engage in          Yet, we also know that our community
Our strategic planning group crafted the        our community in meaningful ways. This        becomes stronger when we connect on a
following mission statement derived             might mean coming to a program, par-          personal level and give ourselves the op-
from our constitution: Our mission will         ticipating in a section, seeking a leader-    portunity to relax and connect. We’ll be
be to foster a community of attorneys           ship position, serving those in need, or      working directly and with our sections
who will together: (a) create opportuni-        coming to a social event. When members        to facilitate more of these opportunities
ties for growth and development in the          are engaged, our community thrives and        in the coming year. To that end, be sure
practice of law, (b) advocate for Connecti-     grows. Spreading the word about the           to mark your calendar for our big spring
cut’s attorneys and legal professionals,        value of membership is the job of every       events: Annual Awards Celebration on
(c) promote and engage in community             member—and we are here to help you do         April 16 and Connecticut Legal Confer-
and pro bono legal services, and (d) ad-        that.                                         ence and CBA Annual Meeting on June
vance access to justice and the rule of law.                                                  15. See more events at our full calendar
                                                Providing practical education that
Strategic Plan                                  makes a difference. Our new education         at www.ctbar.org/Calendar.
Our strategic plan identifies the follow-       team, led by Attorney Suzanne Hard, is        Let’s move forward together and make
ing key focus areas to guide our decision-      working with our members and outside          this year another of positive and lasting
making:                                         experts to bring you the very best in CLE     change.
• Providing opportunities for members           and other educational opportunities this
  to receive and share high quality legal       year. We are looking for more than people     Onward!

                                                                                                     Connecticut Lawyer    September 2014    7
Social Media in Your Practice Divorce Mediation Employment Agreements - September 2014 Volume 25 / Number 2
Prepared by CBA Professional Discipline
    Professional Discipline Digest                                                                         Committee members from public infor-
                                                                                                           mation records, this digest summarizes
                                                                                                           decisions by the Statewide Grievance

    Professional Discipline Digest
                                                                                                           Committee resulting in disciplinary ac-
                                                                                                           tion taken against an attorney as a result
                                                                                                           of violations of the Rules of Professional

    Volume 23, No. 3
                                                                                                           Conduct. The reported cases cite the
                                                                                                           specific rule violations to heighten the
                                                         By Michael F. Romano                              awareness of lawyers’ acts or omissions
                                                                                                           that lead to disciplinary action.

    Reprimand ordered for violation of             not respond to voice mails and e-mails.        Circuit appeal; the attorney was not dili-
    Rule 8.1(2) of the Rules of Professional       The attorney was found to have failed          gent in withdrawing from the complain-
    Conduct and Practice Book § 2-32(a)(1)         to keep the complainants reasonably            ant’s Second Circuit appeal; and the at-
    where the attorney failed to respond to a      informed about the status of his work,         torney did not protect the complainant’s
    grievance complaint without good cause         failed to act with adequate competence         interests when he remained in the Second
    despite the finding of no attorney-client      and reasonable diligence, and misrepre-        Circuit appeal as attorney of record; and
    relationship or no payment of retainer         sented to the complainants the status of       in that it was prejudicial to the adminis-
    to the attorney. Walsh v. Sebadduka, #13-      their matter. The attorney was also found      tration of justice to not ask the court for
    0350 (4 pages).                                to have violated Practice Book § 2-27(d)       permission to withdraw from the pend-
                                                   where he failed to accurately register his     ing litigation prior to withdrawing. Sid-
    Presentment ordered for violation of
                                                   office address with the Statewide Griev-       diqui v. Koleci, #10-0440 (10 pages)
    Rules 1.1, 1.3, 1.4(a), and Rule 8.1(2) of
                                                   ance Committee. Richard v. Callahan, #13-      Attorney ordered by agreement to at-
    the Rules of Professional Conduct and
    Practice Book § 2-32(a)(1) where the at-       0400 (5 pages).                                tend two three hour in-person continu-
    torney failed to respond to a grievance        Presentment ordered by agreement to            ing education courses in legal ethics and
    complaint without good cause and where         consolidate all pending disciplinary mat-      family law after the grievance panel found
    the attorney was paid a retainer to rep-       ters before the court, including the find-     probable cause the attorney violated Rule
    resent the complainant in a matter and         ing of probable cause that the attorney        3.4(5) of the Rules of Professional Con-
    thereafter did not have any communica-         violated Rules 8.4(3) and 8.4(4) of the        duct and additional allegations of viola-
    tion with the complainant or take any          Rules of Professional Conduct by issuing       tion of 3.3(a)(1) and 8.4(3)(4) ) of the
    action with regard to the complainant’s                                                       Rules of Professional Conduct were filed.
                                                   a bad check and ignoring his obligation to
    matter; the attorney was also found to                                                        Manna v. Schmid, #12-0811 (9 pages).
                                                   make filing fee payment good. Waterbury
    have violated Rule 1.5(a) of the Rules of      JD Grievance Panel v. Ghent, #13-0261 (6       Reprimand ordered and the attorney
    Professional Conduct and Practice Book         pages).                                        was ordered to attend two three-hour
    § 2-27(d) where the attorney’s fee was                                                        in-person continuing education courses
    deemed unreasonable and the attorney           Presentment ordered by agreement to
                                                                                                  in legal ethics and law office manage-
    failed to accurately register his office ad-   consolidate all pending disciplinary mat-
                                                                                                  ment. The attorney was also ordered
    dress with the Statewide Grievance Com-        ters before the court, including finding of
                                                                                                  to make restitution to the complainant
    mittee. Punancy v. Callahan, #13-0382 (5       probable cause that the attorney violated
                                                                                                  in the amount of $4,000 for violation of
    pages).                                        Rules 1.15(e) and 8.1(2) of the Rules of
                                                                                                  Rules 1.3, 1.15(e), 1.16(d), and 8.1(2) of
                                                   Professional Conduct and Practice Book
    Presentment ordered for violation of                                                          the Rules of Professional Conduct and
                                                   § 2-32(a)(1). New Haven JD GA #7 Griev-
    Rules 1.1, 1.3, 1.4(a), 8.1(2), and Rule                                                      Practice Book § 2-32(a)(1) where the at-
                                                   ance Panel v. Piombino, #13-0496 (6 pag-
    8.4(3) of the Rules of Professional Con-                                                      torney was retained in a marital dissolu-
                                                   es)                                            tion with a $5,000 retainer and where the
    duct and Practice Book § 2-32(a)(1)
    where the attorney failed to respond to        Presentment ordered due to the attor-          complainant reconciled with her spouse
    grievance complaint without good cause;        ney’s prior disciplinary history where         and requested the attorney withdraw
    where the attorney was retained to cor-        the attorney was found to have violated        the dissolution action and return any un-
    rect the name on a mortgage release and        Rules 1.1, 1.3, 1.16, and Rule 8.4(4) of the   earned funds. The attorney was found to
    to file a name change for the complainant      Rules of Professional Conduct in that the      have lacked diligence by not withdrawing
    and despite informing the complainant          attorney was not competent by not being        the action as well as was found to have
    he had filed the name change, the attor-       aware of, or educating himself on, the ap-     failed to promptly provide an accounting
    ney had failed to do so. The attorney did      propriate way to withdraw from Second                                   (continued on page 36)

8 Connecticut Lawyer     September 2014                                                                                     Visit www.ctbar.org
Formal and informal opinions are drafted
ETHICS OPINION                                                                                         by the Committee on Professional
                                                                                                       Ethics in response to inquiries from CBA
                                                                                                       members. For instructions on how to

Prior Work Conflict of Interest
                                                                                                       seek an informal opinion and to read
                                                                                                       the most recent informal opinions, see
                                                                                                       the CBA Web page for the Committee

and Reimbursing Filing Fees                                                                            on Professional Ethics at www.ctbar.
                                                                                                       org/?ProfessionalEthics. CBA members
                                                                                                       may also research and review formal and
 Informal Opinion                                                                                      informal opinions in Casemaker.

 2014-05
You have asked this committee’s opinion        inference to your client. You have offered       malpractice exposure. Further, your
regarding (1) whether a potential con-         to refund your client’s legal fees, which        conduct does not reflect any action that
flict of interest requires your withdrawal     amount to $1,000.00. Additionally, your          could be construed as an attempt to miti-
of representation or merely a disclosure       client has paid approximately $2,500.00          gate your malpractice exposure at the
to the client of the potential conflict and    in filing fees to USCIS, which you would         expense of your client’s interests. To the
relevant facts; and (2) whether you can        like to reimburse. Your client wishes to         contrary, you have promptly and candidly
reimburse the client the cost of filing fees   continue with you as her lawyer.                 admitted the mistake to both the client
she has paid in the proceeding.                                                                 and trial counsel for DHS. You have taken
                                               I. Prior Work Conflict
                                                                                                steps to correct the mistake and asked
You represent a client for the purpose of      The first issue presented is whether your
                                                                                                that the mistake be attributed to you and
obtaining a Green Card. You (or a non-         error or your firm’s error creates a po-
                                                                                                not to your client. You have taken the ad-
lawyer in your firm) made a mistake in         tential or actual conflict under the Rules
                                                                                                ditional step of providing your client with
connection with part of the Green Card         of Professional Conduct. This scenario is
                                                                                                a written letter explaining the error and
application, on what is called an I-130        often called a “prior work” conflict. See
                                                                                                the potential consequences of the mis-
petition, when a hand written petition,        Mark A. Dubois and James F. Sullivan,
                                                                                                take. See Rule 1.4 of the Rules of Profes-
signed by your client, rather than a typed     Connecticut Legal Ethics & Malpractice
                                                                                                sional Conduct.
petition, was submitted with United            (2013) at 55-56. Per Rule 1.7(a)(2), the
States Citizenship and Immigration Ser-        conflict issue is whether, if you continue       We see no indication that your mistake
vice (“USCIS”). The handwritten petition       the representation, “there is a significant      has interfered with or will interfere with
indicated that a previously submitted          risk that the representation…will be ma-         your professional judgment or that you
I-130 petition was approved when, in           terially limited by” your personal inter-        will fail to pursue appropriate courses
fact, it was revoked. The handwritten,         ests, in this case your desire to mitigate       of action on your clients’ behalf. Accord-
signed I-130 petition was approved. Two        your malpractice exposure. As the au-            ingly, the committee is of the opinion that
years later, at a final adjustment hearing,    thors of the commentary to Rule 1.7 note:        you may continue your representation
it was discovered that the handwritten                                                          of your clients. If, however, upon reflec-
                                                 Even where there is no direct adverse-
I-130 petition incorrectly reported that                                                        tion, you assess that there is a significant
                                                 ness, a conflict of interest exists if there
the previous I-130 petition had been                                                            risk that you would take actions to cause
                                                 is a significant risk that a lawyer’s abili-
“approved” when it should have been                                                             your client’s I-130 petition to be denied
                                                 ty to consider, recommend, or carry out
reported as having been “revoked.” As a                                                         for reasons other than your mistake,
                                                 an appropriate course of action for the
result, the trial counsel for the Depart-                                                       thereby limiting your firm’s malpractice
                                                 client will be materially limited as a re-
ment of Homeland Security (“DHS”) had                                                           exposure, there would be a clear conflict
                                                 sult of the lawyer’s other responsibili-
the I-130 petition sent back for a review.                                                      of interest under Rule 1.7(a)(2), requir-
                                                 ties or interests….the critical questions
The Immigration Court closed your cli-                                                          ing your withdrawal from representing
                                                 are the likelihood that a difference in
ent’s file without prejudice to reopening                                                       the client.
                                                 interests will eventuate and, if it does,
it once the resubmitted I-130 petition is
                                                 whether it will materially interfere           II. Reimbursing the Filing Fees
approved or revoked.
                                                 with the lawyer’s independent profes-          As to the second aspect of your inquiry,
After learning of the mistake, you prompt-       sional judgment in considering alter-          the Rules of Professional Conduct do not
ly met with your client in your office and       natives or foreclose courses of action         prohibit you from reimbursing the filing
explained to her, in her own language, the       that reasonably should be pursued on           fees your client has paid over the past five
mistake you had made. You also provided          behalf of the client.                          years. Rule 1.8(e) of the Rules of Profes-
her with a written letter explaining the                                                        sional Conduct prohibits financial assis-
                                               On the facts presented, we see no indica-
error and the potential consequences of                                                         tance to a client. On these facts, however,
                                               tion that your continued representation
the mistake. The client signed the letter.                                                      reimbursing the filing fees is not “finan-
                                               of the client presents such a risk or would
You also advised her to speak to other at-                                                      cial assistance” within the meaning of
                                               affect your ability to properly represent
torneys to confirm your explanation. You                                                        Rule 1.8 (e) because here the reimburse-
                                               your client. Any steps you take to advance
apologized to the trial counsel for DHS                                                         ment is restitution and so falls outside
                                               your client’s I-130 petition will have the
twice and asked that there be no negative                                                       the prohibition of Rule 1.8. CL
                                               secondary effect of mitigating your firm’s
                                                                                                     Connecticut Lawyer      September 2014       9
Daniel A. Schwartz
                                                                                                                             is a partner in the

     Social
                                                                                                                             Hartford office of Ship-
                                                                                                                             man & Goodwin LLP
                                                                                                                             where he represents
                                                                                                                             employers in matters
                                                                                                                             involving employment

     Media 101:
                                                                                                              discrimination, restrictive covenants,
                                                                                                              human resources, retaliation and
                                                                                                              whistleblowing, and wage and hour
                                                                                                              issues. He is also the author of the
                                                                                                              Connecticut Employment Law Blog
                                                                                                              (http://www.ctemploymentlawblog.

     For Lawyers,
                                                                                                              com), which has been recognized
                                                                                                              by the ABA Journal as one of the
                                                                                                              best 100 legal blogs for the past
                                                                                                              five years. Attorney Schwartz is
                                                                                                              a member of the CBA Labor and
                                                                                                              Employment Law Section, serving

     It’s Not
                                                                                                              on its executive committee for
                                                                                                              many years.

     Just for
     Marketing
     Anymore
     By Daniel A. Schwartz

     So you’ve done it. You’ve finally taken the
     leap into social media and signed up for an
     account on LinkedIn and Facebook. Congrats.
     Before you start celebrating, let’s temper that with some reality. You’re running late by a few years. That’s
     not to say that the reign of Facebook or LinkedIn is over. But there are subtle (and not-so-subtle) signs that
     both social media websites may be reaching their limits.

     Take Facebook, for example. According to a recent Piper Jaffray report on the habits of American teens,
     in autumn 2012, 42 percent of teenagers said Facebook was their most important social media site. By
     autumn 2013, that number had dropped to just 23 percent. Similarly, Instagram—a popular photo-sharing
     app—was rated the most important site by 23 percent of the respondents. Still, a February 2014 study by
     Pew Internet shows that Facebook is used by 57 percent of all American adults and 73 percent of those
     ages 12-17.

10   Connecticut Lawyer   September 2014                                                                                   Visit www.ctbar.org
You don’t need to understand the Inter-        • The growth among older users (age             Your Facebook Data.” Once there, click on
net to understand that where teens go,           65 and up) is striking, up from 13            “Start My Archive”; Facebook will down-
others will soon follow. Teen migration          percent in 2009 to more than 43 per-          load a copy of everything you’ve done in
caused the demise of MySpace (remem-             cent. Eighty-nine percent of those be-        your account.
ber?). So the question remains: Will Face-       tween 18 and 29 years old use social
                                                                                               For litigants, Facebook is routinely
book face another teen migration?                networking sites. Even among 30- to
                                                                                               viewed as a gold mine of information be-
                                                 49-year-olds, that percentage only
LinkedIn doesn’t quite share this prob-                                                        cause people tend to post lots of personal
                                                 drops to 78 percent.
lem. By June 2014, LinkedIn had over 300                                                       information under the veil of privacy that
million active users . However, its usabil-    Clearly, users aren’t going to wake up          Facebook seems to provide. Of course,
ity has been criticized, particularly on its   tomorrow and decide to just ignore so-          those privacy settings do little good when
mobile apps, and it is still viewed primar-    cial media. Indeed, like e-mail and other       a lawsuit involves discovery requests that
ily as a way for people to look for jobs.      communication methods before it, social         are easy to comply with. In addition, don’t
                                               media is now seen as an integral part of        forget that people now use Facebook to
For lawyers, the uncertainty of the fu-
                                               day-to-day life.                                send messages directly on the site (no
ture of social media makes it challenging
                                                                                               more e-mail or text messages), so be sure
to plant your roots. For marketing, what       Smartphones are driving this growth
                                                                                               to request those messages, too.
site(s) should you focus on to grow your       even more. Sixty-eight percent of all mo-
practice? For litigation, where will you       bile device users now use their phones          LinkedIn
find that key piece of social media evi-       to go online, and the majority of Ameri-        LinkedIn is, to many people, the modern
dence to use? For staying current, how do      cans now own a smartphone such as an            day equivalent of a Rolodex. It allows
you keep up?                                   iPhone or Droid device.                         you to “connect” with clients, former
                                                                                               co-workers, counsel, or even organiza-
In my view, the single most important at-      We’ve come a long way in a very short
                                                                                               tions. While LinkedIn has adopted some
tribute a lawyer can have when it comes        amount of time.
                                                                                               of Facebook’s style—with updates, com-
to social media is knowledge. Understand       So, with knowledge being key, let’s talk        ments, and “likes”—LinkedIn’s strengths
what’s out there, and understand how           about the key drivers of social media and       remain in the job seeking and networking
people are using it. Keep up on the trends.    how you might use them in your practice.        areas.
While you need not embrace social media
as closely as a college-age relative, ignor-   The Big Three—Or is It Four?                    As a marketing tool, it’s a little clunky.
ing it will not make it simply go away.        Facebook                                        You can participate in groups, but some
                                               It’s still the king of social media. Why? Be-   of those groups are filled with spam. It’s
How can you gain knowledge? Experi-
                                               cause it has the most users—more than           hit or miss on whether that feature will
ment with some of these newer plat-
                                               829 million each day and 1.32 billion           be useful to you. But you can also send
forms. Download a few of their apps
                                               (with a b) each month. Lawyers can use          messages to your connections by for-
to your smartphone. Have your kids or
                                               the site to “like” everyone from the ABA        warding an interesting tidbit or just say-
work colleagues help you along. One rea-
                                               to the CBA to local businesses to real-life     ing hello. See that a connection has a new
son these sites are popular is because
                                               friends as well. As a place to see and be       job? Congratulate them.
they are easy to use. Don’t be intimidated.
                                               seen, Facebook is tops.
And most of all, don’t give up.                                                                For litigation, the site is less helpful than
                                               It now provides a wealth of information         most. It may be useful when you want
Statistics Don’t Lie
                                               for litigators as well. How? Well, it used      to see if a person under a non-compete
For those who still believe that social
                                               to be difficult for people to access their      agreement has been making connections
media is just a fad that will pass the way
                                               own Facebook data, and Facebook rou-            with former customers, but because
of the hula hoop, it’s time to face reality.
                                               tinely fought subpoenas. Now it’s easy          LinkedIn is still pretty locked down—
Social media—in one form or another—
                                               for a party to download his or her own          that is, sharing photos or personal infor-
is here to stay. The statistics from a Pew
                                               Facebook data—making it easy for an op-         mation is not the primary purpose—its
Internet study from last year are pretty
                                               posing party to request the information         usefulness is limited.
amazing:
                                               without too much fear that such a request
• Seventy-two percent of online adults                                                         Nevertheless, people may use LinkedIn
                                               could be viewed as unduly burdensome.
   use social networking sites. In 2005,                                                       to send messages, so it’s probably worth
   just eight percent of online adults said    First, go to “Account Settings.” Then click     requesting messages there as well. Un-
   they used such sites.                       on the text that says “Download a Copy of       fortunately, LinkedIn does not have the

                                                                                                       Connecticut Lawyer    September 2014 11
same “Download All” feature as Face-           ter shorthand. But just search YouTube—        lots of information, not only on Google+
     book, so there may be more of a burden         I’ll be getting to that below—for videos       but on its search engine, too. So, want to
     argument in the context of litigation.         explaining Twitter and you can become a        see if a litigant has been searching for
                                                    pro in no time. Another downside is that       “ways to void a contract”? That might
     Twitter
                                                    Twitter—which is limited to 140 charac-        be uncharted territory for discovery, but
     This site has quietly (or not so quietly)
                                                    ters—is pretty lousy for marketing. It’s       there’s no good reason why it couldn’t
     become the go-to source for news infor-
                                                    tough to have meaningful conversations         and shouldn’t be tried.
     mation and gathering. It broke usage re-
                                                    with contacts. And contacting clients on
     cords during this summer’s World Cup.                                                         The Contenders
                                                    Twitter seems to have limited utility.
     It’s quick and efficient and continues to                                                     Just beyond the Big Four are a whole
     grow, albeit more modestly than in the         For litigation, Twitter can be hit or miss.    host of other sites that are typically more
     past. For lawyers, it is probably the single   What people share on that platform var-        specialized. Want to just share photos?
     best place to collect and share informa-       ies wildly. Some people share comments;        Instagram may be for you. Want to share
     tion about current trends. Want to know        others just share links to news articles.      where you are? Foursquare is there.
     about recent developments at the U.S. De-      Thus, as a place to focus on, Twitter would
                                                                                                   YouTube
     partment of Justice? Follow @TheJusti-         probably rank lower on the “needs” scale.
                                                                                                   I know what you’re thinking. “You mean
     ceDept. Interested in U.S. Supreme Court       And like LinkedIn and Facebook, Twitter
                                                                                                   that site where I can see videos of cute
     cases? The key handle is @SCOTUSblog.          has the ability for members to send each
                                                                                                   kittens or the latest Internet meme?” Yes,
     There are also useful hashtags—or Twit-        other “direct messages.” People may use
                                                                                                   that YouTube. But understand a few facts
     ter “subjects” you can search for—such         that instead of text messages or e-mail to
                                                                                                   before you discount it.
     as #ediscovery or #employmentlaw.              try to avoid detection. Make sure to ask
                                                    for such communications in discovery.          First, and most important, it’s the third
     Twitter is also a useful information-gath-
                                                                                                   most visited website in the U.S. That’s a
     ering tool and marketing tool when used        Google+
                                                                                                   lot of eyeballs. Google has also been inte-
     at conferences and events. For example,        If you’ve heard of Google+—which is
                                                                                                   grating YouTube into its blueprint more
     if you wanted to follow the Connecticut        Google’s version of a social network-
                                                                                                   deeply. Don’t underestimate the power
     Bar Association’s Connecticut Legal Con-       ing site—it’s because Google is pushing
                                                                                                   that Google has to drive traffic.
     ference Meeting in June, you would just        it heavily in its search results and in its
     search for the hashtag #ctlegalconf and        other applications. It’s everywhere. But       Second, video is an increasingly popular
     connect with others at the conference or,      that doesn’t mean it is being used by a lot    way to share information. Why? In part
     if you can’t be there, just learn remotely     of people, despite the statistics put out by   because smartphones have become more
     from people who will tweet key points of       Google that show over 350 million “us-         powerful. Now anyone with a phone can
     presentations they are attending.              ers.”                                          video any event, anywhere, at any time. It
                                                                                                   is a tremendous way to get your message
     Of course, Twitter presents some down-         Bottom line? If you are counting on using
                                                                                                   out there unfiltered.
     sides, too. It can be a bit intimidating to    Google+ for development purposes, you
     get started; these “@” addresses and           may want to understand what you are            How can lawyers use this? Kevin O’Keefe,
     hashtags sound like a foreign language,        getting yourself into. It’s a smaller net-     the CEO of LexBlog, suggested a few ways
     for example—not to mention other Twit-         work. For litigators, Google now collects      in a blog post, including videos that (1)

12   Connecticut Lawyer   September 2014                                                                                  Visit www.ctbar.org
mine. If a picture is worth a thousand          Still, you can “claim” your business so you
                                               words, an Instagram picture might be            have some visibility.
                                               worth more in litigation. People share
                                                                                               As a tool for litigation, I suppose that if
                                               places they’ve been and people that
                                                                                               people were reckless enough to check in
                                               they’ve been with. They may also leave
                                                                                               to a place that could later be used against
                                               comments about them. In discovery, liti-
                                                                                               them, this site might have some use, but
                                               gators should definitely ask for the par-
                                                                                               I’ve yet to see any court cases that have
                                               ty’s Instagram photos. Keep your eye on
                                                                                               relied on such check-ins and its long-term
                                               Instagram.
                                                                                               viability remains in serious jeopardy.
                                               Vine
                                                                                               The Not-So-Small Sites
                                               Vine is a video-sharing app created by
                                               Twitter, so it shares some of the same fea-     Snapchat
                                               tures. It’s similar to Instagram except in      This photo-sharing startup made head-
                                               one important way: You can only create          lines last fall for rejecting a multibillion-
                                               and view videos that are six seconds long,      dollar offer by Facebook to buy the busi-
                                               which will then play in a continuing loop.      ness.
respond to common questions you re-
ceive from prospective clients, (2) focus      That’s it? Yes, that’s it. And since its        Snapchat is a photo-sharing app that al-
on a niche area, (3) educate clients on re-    launch in 2013, it has also become in-          lows you to send “snaps” (basically, pho-
cent developments, and (4) show you as         credibly popular. Like Twitter, people can      tos) to people with whom you are con-
a “real” person.                               use hashtags to make their videos more          nected. The quirk with this app is that
                                               searchable. Check out #wakeandbake              the sender’s photos self-destruct shortly
And for litigation? Well, certainly if peo-                                                    after being opened by the recipient. It’s a
ple are posting videos on the site, be sure    and you’ll find (somewhat strange) vid-
                                               eos of people waking up and, yes, using         Mission Impossible-like creation. Photos
to ask for them. (And don’t forget about                                                       are typically “destroyed” within one to
YouTube’s popular competitor, Vimeo, as        marijuana. You may even see people in
                                               their company uniforms before work tak-         ten seconds.
well.) But ask for a litigant’s “video his-
tory” too; you can see channels they may       ing a bong hit. Others use hashtags like        Why would people use this? For the ob-
have subscribed to, their “friends,” or        #hatework or #mybosssucks. Again, as            vious reasons: They don’t want embar-
even comments that they may have left          a vehicle for discovery, it’s a brave new       rassing photos to be shared with others,
on the site. It’s amazing the fingerprints     world.                                          or they don’t want others to know about
people leave even on sites like this.                                                          these photos. Oftentimes (most of the
                                               For marketing, the medium hasn’t quite
                                                                                               time?), the photos are—how do we put
Instagram                                      developed into something usable for law-
                                                                                               this delicately?—of a sexual nature.
Instagram is an extraordinarily popu-          yers. Perhaps you’ll be creative. But as a
lar photo-sharing app that’s owned by          marketing site for lawyers, you can prob-       Are people using it? You bet. In droves.
Facebook. People share photos of them-         ably do better.                                 Indeed, by the spring of 2014 more than
selves (known as selfies), of things that                                                      700 million photos were shared—every
                                               Foursquare
they are doing and even motivational                                                           day. For people concerned about leaving
                                               Foursquare and its companion app,
phrases. More than 60 million photos are                                                       a digital footprint, Snapchat claims to
                                               Swarm, are location-based social net-
uploaded each day, and there are 1.6 bil-                                                      provide a solution.
                                               works. While it isn’t “dead,” it hasn’t been
lion “likes” each day as well. That’s a lot    thriving of late, either. Instead of shar-      As a marketing tool, Snapchat is very low
of interaction. Last year, the service also    ing a photo with your friends, you can          on the totem pole. If you are trying to
rolled out video uploads.                      share your “location.” Foursquare helped        reach out to a college-age audience, this
For lawyers, Instagram can be a terrific       to usher in the “game-ification” of social      is one place they are flocking to. But the
way to show a personal side yet still          networks as well, awarding people points        vast majority of attorneys will probably
maintain some level of professional-           for checking in at a certain site, though       find a better place to spend their market-
ism. I’ve seen lawyers posting pictures        it recently eliminated that from its main       ing resources.
of courthouses that they visit, which re-      app.
                                                                                               As a litigation tool, however, Snapchat
minds followers that lawyers actually
                                               As a marketing and networking tool, it’s        is the mother lode. People share their
go to court. Others may post pictures of
                                               not very effective. Yes, it’s fun to see that   most intimate thoughts and photos, all
their office or of other law-related activi-
                                               your friends are near the same place as         under the guise of absolute privacy. So
ties. Creativity reigns supreme here.
                                               you, but those types of events probably         how private are these “disappearing”
For litigators, Instagram can be a gold        happen far less than you might expect.          photos? Computer experts have had dif-

                                                                                                       Connecticut Lawyer    September 2014 13
fering opinions on how easy it is to try            such as Avvo, but Yelp is more widely          $19 billion.) Because the younger gener-
     to recover these “snaps.” Turns out it              used. Thus, rather than let the conversa-      ation is increasingly using text messages
     isn’t that hard, but it’s not nearly as easy        tion about you or your business be dic-        to communicate, sites and apps like these
     as Facebook’s “Download All” feature.               tated by others, it behooves an attorney       are growing rapidly. People can send
     Companies should work closely with any              to take an active approach to his or her       multiple messages to multiple people
     forensic experts to determine the cost-ef-          identity on the site.                          but in a more “private” and direct fashion
     fectiveness of trying to obtain such data.                                                         than, say, a Facebook update.
                                                         How so? By responding to criticism—ei-
     Often times, younger people may take
                                                         ther publicly or in a private message—         For litigation, you should request data
     screen shots of “snaps” so the pictures
                                                         and by encouraging others to do the            from these sites in discovery. Just like e-
     may not be as difficult to retrieve as you
                                                         same. It’s important to note that I’m not      mail, text messages (both directly on a
     may think. And litigants should certainly
                                                         suggesting “gaming” the Yelp system by         device and through sites like these) are
     ask for this information in discovery.
                                                         “buying” reviews. Moreover, there may be       being used with increasing frequency.
     Other new “disappearing” social media               ethical obligations that are implicated by     Other texting services that have shown
     sites have sprung up as well. Sites like            even requesting “reviews” from others,         some staying power include Viber, Line,
     Whisper, Secret, Cyber Dust, Yik Yak,               regardless of compensation. But leaving        Skype, GroupMe, Kik, and Facebook Mes-
     Streetchat, and many more have been                 your profile to your most disgruntled          senger. On a related note, some of the
     popping up, particularly in schools, as the         contacts isn’t something that most mar-        dating sites, like Tinder, are also fodder
     new digital “bathroom graffiti.”                    keting professionals would advocate.           for litigators; you may be looking for a
     Yelp                                                                                               needle in a haystack, but smartphones
                                                         WeChat and WhatsApp                            contain a lot of data.
     What is it? It’s a review-based network
                                                         As Facebook has been losing some inter-
     that allows users to be a critic on every-                                                         Technology has come a long way in a
                                                         est among teens, there has been a com-
     thing from the neighborhood pizza par-                                                             short period of time. There’s still no time
                                                         parable increase in the rise of cross-plat-
     lor to their local doctor or lawyer. Yelp                                                          like the present, though, for lawyers to
                                                         form messengering services. This allows
     is routinely one of the most visited sites                                                         understand what is out there and to keep
                                                         people to send group text messages via
     in the U.S. It is increasingly being used as                                                       up with recent developments in social
                                                         an application rather than their phone.
     a networking tool. You can connect with
                                                         These applications, such as WhatsApp           media.
     other reviewers and share your thoughts
                                                         or WeChat, allow people to communicate
     on message boards as well.                                                                         An earlier version of this article originally
                                                         using non-SMS (and costly) text messag-
                                                                                                        appeared in the March/April 2014 issue of
     “Yelpers” are also using the site to review         ing services. (Indeed, WhatsApp was re-
                                                                                                        the ABA’s Law Practice magazine. CL
     professionals. Yes, there are other sites           cently purchased by Facebook for over

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14   Connecticut Lawyer    September 2014                                                                                       Visit www.ctbar.org
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