SOUTH CAROLINA STRAWBERRY FESTIVAL - 2023 Volunteer Handbook

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SOUTH CAROLINA STRAWBERRY FESTIVAL - 2023 Volunteer Handbook
2023
SOUTH      Volunteer
CAROLINA  Handbook

STRAWBERRY
FESTIVAL
SOUTH CAROLINA STRAWBERRY FESTIVAL - 2023 Volunteer Handbook
TABLE OF
CONTENTS
03   WELCOME

04   FESTIVAL OVERVIEW

05   VOLUNTEERING POSITIONS

06   VOLUNTEERING POSITIONS CONT'D

07   IMPORTANT INFORMATION

      -CHECK IN &CHECK OUT

      - PARKING INFORMATION

      -WHAT TO BRING & HOW TO PREPARE

08   IMPORTANT INFORMATION CONT'D

      -VOLUNTEER RULES

      -QUESTIONS AND CONCERNS
SOUTH CAROLINA STRAWBERRY FESTIVAL - 2023 Volunteer Handbook
WELCOME
         VOLUNTEERS
            Thank you for volunteering at the 14th Annual
     South Carolina Strawberry Festival. As a Strawberry Festival
       volunteer, you'll be doing hands-on work at the festival,
  establishing yourself as part of the Fort Mill community, and most
 importantly, having fun! For those coming from outside the Town of
  Fort Mill area to volunteer, we would like to thank you for helping
   the South Carolina Strawberry Festival have an impact on even
                          more communities.

  This handbook should be used as a resource for volunteering at the
   festival. Inside we provide an overview of the festival, important
    dates, and what you can expect as a volunteer. Please read this
      handbook carefully and refer to these pages if you have any
i
    questions. The more comfortable you are with your duties, the
  better the festival will be. If you have any questions that may not be
               answered in this handbook, please contact
                 Volunteer Coordinator Deana Griffin at
                dgriffin@fortmillsc.gov or 839-214-5898.

             The festival has a week full of events, from
    April 14 through May 6, 2023. For a complete schedule, visit
              www.scstrawberryfestival.com or follow
    SC Strawberry Festival on Facebook, Twitter, and Instagram.
  We truly appreciate your efforts toward making this year's festival
                            the best ever!

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SOUTH CAROLINA STRAWBERRY FESTIVAL - 2023 Volunteer Handbook
FESTIVAL OVERVIEW
 We are excited to present the 14th Annual South Carolina Strawberry Festival.
   This year's events begin April 14 and end with the festival in the park on
                                  May 6, 2023.

                                     This year's events include:
                                       Little Miss, Teen, Miss, Mrs. Strawberry Pageants
                                       Date: April 14-15, 2023 Time: 7:00 pm
                                       Location: Catawba Ridge High School
                                       Strawberry Sprint & Stroll and Jam
                                       Date: Saturday, April 29, 2023 Time: 10:00 am
                                       Location: Main Street, Fort Mill
                                       Strawberry Scavenger Hunt
                                       Date: April 29,2023 Time: 10:00 am-3:00 pm
                                       Location: Fort Mill History Museum and Downtown
                                       Strawberry Soirée
                                        Date: April 29,2023 Time: 6:00 pm- 10:00 pm
                                        Location: The Clebourne House, 138 Clebourne St.
                                       Strawberry Festival Brunch
                                       Date: Sunday, April 30, 2023 Time: 9:00 am-1:00 pm
                                       Location: Gateway Canteen at Anne Springs
                                       Close Greenway
                                       Strawberry Festival Golf Tournament
                                       Date: Tuesday, May 2, 2023 Time: 8:00 am
                                       Location: Springfield Golf Club
                                       South Carolina Strawberry Festival
                                       Date: Saturday, May 6, 2023 Time: 10:00 am-10:00 pm
                                       Location: Walter Y. Elisha, 345 N. White St.

                 The SC Strawberry Festival will feature entertainment,
            food, vendors, rides, fireworks, strawberries and so much more!
  The festival showcases our beautiful Historic Fort Mill and provides a venue where
    residents, friends and visitors come together in a fun, safe, and family-friendly
enviromment. The festival seeks to encourge economic development, enhance quality
                  of life and foster community pride and engagement.

                                                                                       4
SOUTH CAROLINA STRAWBERRY FESTIVAL - 2023 Volunteer Handbook
VOLUNTEER
POSITIONS
Golf Tournament Volunteers
   Help with registration of individuals and their teams
   Shuttle vendors/players via golf cart during the tournament
   Delivering lunches and beverages to golfers via golf cart
   Set up/ Break down at the event

Entrance Tents (Brochures/ Survey)
   Greet festival attendees
   Hand brochures to attendees
   Encourage public to complete events survey
   Direct public to scan QR code for digital brochure and map

Town Tent
   Help provide information about the Town and festival
   Hand out rack cards, brochures, Town resources.
   Help with giveaways and manage giveaway games (such as
   prize wheel)

Fun Zone Tent (Strawberry baby contest, eating contest, music
bingo, etc.)
   Assist the eating contest coordinator
   Help with Strawberry Baby contest
   Help sign up eating contest/ strawberry baby contestants
   Set up/ Clean Up
   Assist with music bingo

                                                                 5
VOLUNTEER
POSITIONS
Golf Cart Driver ( 21 and over)
   Must have a current drivers license
   Will be given assignments/destinations for any transportation
   issues that can be handled by a Golf Cart
   Volunteers will receive an additional packet of information

Mascot Wrangler
  Assist Berry B. Good, the South Carolina Strawberry Mascot,
  around the festival.
  Help Berry mingle with the patrons & take photos in a safe
  manner.
  Keep Berry safe and navigate his surroundings

Photo Zone
   Assist our patrons with taking photos at the SCSF Photo Zone
   Monitor the photo zone
   Help patrons with map questions and directions

Snack Cart Attendant
   Provide snacks and drinks to our volunteers and sponsors
   Roll the snacks cart to them and letting them choose a treat

Floater
   Will be extra hands to step in anywhere we need you, including
   any of the listed volunteer positions.

                                                                    6
IMPORTANT INFOR MATION
Check in/ Check out and Arrival
  Volunteers must arrive wearing their festival t-shirt. These can be obtained by
  attending the in-person training.
  Volunteers must arrive 30 minutes prior to their shift to check in at the volunteer tent
  near Gate 4. Maps will be provided.
  Volunteers will be given a badge with lanyard and will be directed to their location.
  Volunteers must check out at the volunteer tent after their shift. This is for safety
  concerns and so the festival committee know exactly who is working each shift.

Parking Information
     Volunteers must plan accordingly for parking. The lots at Fort Mill Town
     Hall, 200 Tom Hall Street, are available for volunteers during the day of the
     festival May 6, 2023, though they are not guaranteed. If the town lot is full,
     volunteers must park at one of the listed parking lots of the festival website
     ( see more at www.scstrawberryfestival.com/parking ). Please note, the
     Town will not be covering parking fees and these alternate lots have a $5
     charge.

What to bring/ how to prepare
 Dress Accordingly: Check the weather forecast prior to attending the festival. Dress for
 what you will be the most comfortable and safest in during your shifts. Strawberry
 Festival T-Shirts will be provided to volunteers. Also, please dress appropriately. Those
 wearing anything with: derogatory language, see through or clothing revealing sensitive
 areas, gang or hate group related attire, or attire containing logos or symbols of anything
 drug and/ or alcohol related will not be allowed to volunteer and will be asked to leave.
 Bags: You may bring a bag to carry additional items to the festival. You are responsible
 for you own bag and items. The Town of Fort Mill and The South Carolina Strawberry
 Festival is NOT responsible nor liable for anything that may happen to any of your items
  and we will not be providing a place to store your items.
  Water: Food and Drinks will be provided to Volunteers, but it
  is also encouraged that Volunteers bring water.
  Meals and Snacks: Meals will be provided, May 6 (lunch and dinner). A Snack Cart
   will come around throughout the day with snacks and drinks. The lunch and dinner tent
   will be located at Looms Way. If you would like to bring your own food you may do so.
   Money: You can purchase food or other items during your breaks,
   but you must do so with your own funds.
   Medication: If you require any type of medication, make sure to
   bring it and keep it in a safe and accessible spot.
   It is best not to bring small children with you during your Volunteer Shift.
   Sunscreen and Sunglasses
   Portable Charger: You may bring a portable charger for your cellular device,
   but you will not have access to a power source.                                         7
IMPORTANT INFOR MATION
 Volunteer Rules:
    Alcohol, Tobacco, Recreational Drugs: Volunteers are not allowed to use or
    consume Alcoholic Beverages, Tobacco products (Cigarettes, Dip, Pouches,
    Vapes, E- Cigarettes, Etc.), or any drug that is not prescribed by a Licensed
    Doctor. Volunteers violating this rule will be asked to leave immediately.
    Derogatory Language and Hate Speech: Derogatory Language, Hate Speech,
    Intimidation, or any type of harmful speech will not be tolerated. Volunteers
    violating this rule will be asked to leave immediately.
    Solicitations: Staff and Volunteers are not to engage in any type of
    solicitation while volunteering.
    Health Issues and Personal Property: All volunteers are responsible for their
    own insurance and for the care of their personal property. The Town of Fort
    Mill is not liable for any health issues or personal property.
    Accident Procedure: In any serious emergency situation, call 911
    immediately. For police, fire, or medical emergencies, contact 911 or
    Command Post Operator (number is located on your badge).
    Safety Procedures: Each Volunteer is expected to obey safety rules and
    exercise caution in all work activities. Immediately report any unsafe
    conditions or hazardous situations that you observe to the Command Post
    Operator.
    Volunteer Rights: All Volunteers have the right to be treated in a considerate
    and respectful manner that emphasizes human dignity.
    Age Requirements: High School age students can volunteer without a parent
    or guardian. Middle School age students will need to be accompanied by
    parent or guardian. We do not accept volunteers under 6th grade.
    Harassment: The Town of Fort Mill and the South Carolina Strawberry
    Festival will not permit verbal or physical conduct by an employee or
    volunteer which harasses, disrupts or interferes with another's work
    performance or which creates an intimidating, offensive or hostile
    environment. Any Volunteers violating this rule will be asked to leave
    immediately.
    Law Policies: All Volunteers are expected to always follow all Federal and
    State Laws.

Questions and Concerns
All questions and concerns can be directed to the Volunteer Coordinator
                Deana Griffin by phone at (839) 214-5898.             8
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