Edition #10 - Blue Robot's Innovation Showcase

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Edition #10 - Blue Robot's Innovation Showcase
Spotlight
 Blue Robot’s Innovation Showcase

edition #10
Edition #10 - Blue Robot's Innovation Showcase
OUR CLIENTS
Showcasing brands that have used our Experiences
Edition #10 - Blue Robot's Innovation Showcase
BizEvents
 Denmark
 Chatbot Experience BizEventsDenmark
 @BizEventsDK

 Are you planning your next company
 event? Let us inspire you with activities,
BizEvents Denmark deals and news from #Copenhagen!
enticed users to visit #eventprofs
Copenhagen for their
next company event by
inspiring them with all
the activities available.
This was done through
the use of an
interactive chatbot.

 Inspire me

 7 18 166 11:41 PM - 24 Oct 2018
Edition #10 - Blue Robot's Innovation Showcase
BizEventsDenmark BizEventsDenmark
 @BizEventsDK @BizEventsDK

 Get inspired

 Great choice! Copenhagen has a lot to offer
 before or after a meeting. Which activities
 should your clients experience while
 meeting in Copenhagen? Choose a button
 Welcome from the team at Business Events below.
 Denmark We hope you will enjoy
 interacting with our new chat-bot We'd
 love to get you the latest news, deals and
 inspiration about MICE in Denmark. To get
 started just click a button below. Copenhagen on a bike Cultural Copenhagen
 Bike Copenhagen or see the city from the water Explore castles, fairy-tales and historic Tivoli
 Gardens

Sign up for newsletter Get inspired Gastro Copenhagen Design and Architecture
Get the latest news Get customised ideas for the best meetings Get a taste of Copenhagen’s foodie hotspots Experience Danish design and bold
 architectural masterpieces

Win a trip to Copenhagen Back to main menu
Enter to win a stay in Copenhagen! Return to main menu

 Send Send
Edition #10 - Blue Robot's Innovation Showcase
BizEventsDenmark
 @BizEventsDK

Oh yes! From castles to fairy-tales and the
historic Tivoli Gardens, Copenhagen has so
many great historic attractions to visit! Click
the link below to get an itinerary of the best
cultural and historic experiences in
Copenhagen.

 Cultural activities in Copenhagen

 Send
Edition #10 - Blue Robot's Innovation Showcase
FOX TV UK
 FOX TV UK
 Trigger on a Like @FOXtvUK

 A new world is coming.
 #TheWalkingDeadUK returns
 Monday at 9pm. this
 Tweet to set a reminder and
FOX TV UK reminded receive exclusive content
users to watch the new throughout the series.
season of The Walking
Dead by sending
through a reminder
Tweet when users
clicked on the Like
button.

 292 1.2K 7.4K 4:48 AM - 5 Oct 2018
Edition #10 - Blue Robot's Innovation Showcase
Automatic Response

 FOX TV UK
 @FOXtvUK

@rachbates95 Your
#TheWalkingDeadUK reminder
has been set. Watch the action
unfold on Monday at 9pm. Reply
#Stop to opt out.

 4:42 AM - 28 Oct 2018
Edition #10 - Blue Robot's Innovation Showcase
Reminder

 FOX TV UK
 @FOXtvUK

@rachbates95 Gear up for all-new
#TheWalkingDeadUK tonight at
9pm. Reply #Stop to opt out.

 11:42 AM - 29 Oct 2018
Edition #10 - Blue Robot's Innovation Showcase
Spur Steak
 Ranches
 Mentions Experience Spur Steak Ranches
 @SpurRestaurant

Spur Steak Ranches
 Are you #TeamTBone or #TeamRibs?
interacted with their
users by asking them
whether they preferred
a T-bone steak or ribs.
The users preference
would then be
automatically Tweeted
out onto their timeline.

 Tweet #TeamTBone Tweet #TeamRibs

 35 18 215 12:26 AM - 19 Oct 2018
Edition #10 - Blue Robot's Innovation Showcase
Pre-populated Tweet

 Rachel Bates
 @rachbates95

I'm #TeamRibs with @SpurRestaurant,
which would you choose? https://bit.ly/
2CPw7P0

Visit a Spur by 22 Nov
www.spur.co.za

 12:32 PM - 31 Oct 2018
DStv
 Chatbot Experience DStv
 @DStv

 BOOOOOOO!! It's #DStvTrickorTreat
 time! Join in on the scariest
DStv interacted with
 day of the year below and you could be
users by asking them if
they wanted to trick or
 partying with us on #Halloween …
treat this Halloween.
Once users chose, they
could then stand a
chance to win tickets to
the #DstvTrickorTreat
party by taking part in
the chatbot quiz.

 Tweet #DStvTrick Tweet #DStvTreat

 10 12 29 2:24 AM - 30 Oct 2018
Pre-populated Tweet

 Rachel Bates
 @rachbates95

@DStv I chose Trick for #DStvTrick.
What will you choose?!

#DStvTrickorTreat

 12:32 PM - 4 Sep 2018
Auto Response
 DStv
 @DStv

@rachbates95 Mwaaahahahaha..Hello you
spooky #Halloween person.
You have chosen to be tricked by us! Join
us for a scare if you dare at our
#DstvTrickorTreat party. Want to know
how? Follow the instructions below
Reply #stop to opt-out

 #DStvTrickorTreat Bot 

 12:32 PM - 31 Oct 2018
DStv DStv
 @DStv @DStv

Welcome to the DStv Halloween Chatbot!
D Discover ALL you NEED to know
about #DStvTrickorTreat here! WARNING!
You have to be over 18 years and live in You're one step closer to a spooky
Gauteng. Do you want to proceed? Halloween party with DStv

 Yes Quiz 2

 Quiz 1 Quiz 2

 Yes No Quiz 3 Quiz 4

 Send Send
DStv DStv
 @DStv @DStv

 Which location is this movie from? 'Santa Congratulations you've been entered into a
 Rosa California' draw! Keep your on your DM'S

 Scream 1 Happy Halloween

 Congratulations. You have won yourself
 two tickets to our #DStvTrickorTreat
 Halloween Party in Braamfontein.

 If you are interested in joining us tonight,
 please reply YES and may you forward us
 the following details:
 Name and surname
 Cellphone number
 ID number
 Email address
Scream 1 Scream 2 Scream 3 Looking forward to your response

 Send Send
The Witcher
 Reminder Experience The Witcher
 @witchergame

 Become part of Queen Meve's elite
 army and take part in the war for Lyria
 and Rivia in Thronebreaker: The
The Witcher launched a #WitcherTales! Retweet or like this post
new game called to be notified when the battle starts!
Thronebreaker: The
Witcher Tales. Users
would be notified on
the day of the launch
by simply Liking the
Tweet.

 76 2.2K 15K 5:43 AM - 16 Oct 2018
Automatic Response

 The Witcher
 @witchergame

@FeliciaDeAgrela thank you for your
support! The battle will begin October
23rd. Not interested in the fate of the
Northern Kingdoms? Tweet #ImOut
@witchergame.

Thronebreaker: The Where Tales launches on October 23rd!
thewitcher.com

 12:32 PM - 18 Oct 2018
Reminder

 The Witcher
 @witchergame

@FeliciaDeAgrela the enemy invasion has
begun! Queen Meve needs your support!
Play Thronebreaker and guide Meve in her
battle for Lyria and Rivia— find out more
about The #WitcherTales by clicking the
link!

Thronebreaker: The Where Tales launches TODAY!
thewitcher.com

 6:22 AM - 23 Oct 2018
KFC South Africa
 Chatbot Experience
 KFC South Africa
 @KFCSA

 When is the best time to sink your teeth
 KFC South Africa
 interacted with users by
 into the KFC Crunchmaster?
 asking them when is #FingerLickinLOUD
 their best time to eat a
 KFC Crunchmaster.
 The users choice would
 then be reflected on
 their timeline and they
 would also receive a
 humorous video
 imitating how loud the
 crunch was.
 Tweet #lunchvibes Tweet #dindins

 Tweet #alldayerrday Tweet #onthego

 18 17 144 3:22 AM - 26 Oct 2018
Pre-populated Tweet

 Rachel Bates
 @rachbates95

@KFCSA I could eat a Crunchmaster
#alldayerrday. What’s your #alldayerrday
meal of choice?

Thank You

 12:32 PM - 31 Oct 2018
Automatic Response

 KFC South Africa
 @KFCSA

@rachbates95 It’s #alldayerrDay o’ clock!
Go on, get yourself that #fingerlickinloud
Crunchmaster.

 12:40 PM - 31 Oct 2018
Vodacom Vodacom
 @Vodacom
 Retweet to Unlock
 The #SowetoDerby is sold out, but as
 always Vodacom has the hookup!
 Retweet this tweet and you could unlock
 tickets for you and three friends to see
The much anticipated the giants clash!
Soweto Derby event
 By retweeting you’re also opting in to
was just around the
corner and Vodacom
 receive some exciting news. T&Cs apply:
had 20 tickets to give
 http://bit.ly/2Alr2ew
away. Users were
encouraged to RT and
stand a chance to
unlock one of the 20
prizes on offer.

 61 916 358 11:00 PM - 22 Oct 2018
Automatic Response

 Vodacom
 @Vodacom

@rachbates95 Congratulations! You have
unlocked 4 tickets to the SOLD OUT
#SowetoDerby! Tell the TL which team
you’ll be backing, and meet us in your DMs
to get your tickets to Summer’s biggest gig!

 12:32 PM - 23 Oct 2018
Reminder

 Vodacom
 @Vodacom

@rachbates95 All eyes are on the
#SowetoDerby, but you can be a winner all
season long with Vodacom #SummerGigs!
Find out how right here .
Reply #stop to opt out.

 11:15 AM - 23 Oct 2018
LAUNCH
 Huawei

Huawei Mobile ran a campaign introducing the new MATE20
Series. The campaign successfully integrated across the
Netherlands, UK and Germany.

With each campaign, users would like the Tweet and would then
be reminded of the #HuaweiMate20Pro Live stream.

Each country had their unique Tweet informing users about their
new launch.
HuaweiMobileNL
 Trigger on a Like HuaweiMobileNL
 @HuaweiMobileNL

 De #HuaweiMate20Series is bijna hier.
 Mis de lancering niet en volg deze live
 vanuit Londen op 16 oktober. deze
Huawei Mobile tweet voor updates op de dag zelf!
introduced the new
MATE20 Series in the
Netherlands. Users
were asked to Like the
Tweet to be reminded
to tune in to their Live
stream.

 21 31 599 7:42 AM - 12 Oct 2018
Automatic Response

 HuaweiMobileDE
 @HuaweiMobileDE

@FeliciaDeAgrela We zijn live! Kijk mee
naar de lancering van de
#HuaweiMate20Pro! #DitIsMate

 Join us LIVE from London on 16th October at 13:30 GMT
 Huawei UK @HuaweiUK

 12:32 PM - 16 Oct 2018
HuaweiMobileDE
 Trigger on a Like HuaweiMobile DE
 @HuaweiMobileDE

 #DoppeltePower kommt. Am 16.10. um
 14:30 stellen wir die neue Mate20 Serie vor.
 Liked diesen Post, um live dabei zu sein.
Huawei Mobile #HUAWEI
introduced the new
MATE20 Series in
Germany. Users were
asked to Like the Tweet
to be reminded to tune
in to their Live stream.

 86 185 3.2K 7:42 AM - 11 Oct 2018
Automatic Response

 HuaweiMobileDE
 @HuaweiMobileDE

@FeliciaDeAgrela Jetzt live aus London:
Die etwas andere Vorstellung der neuen
#HuaweiMate20 Serie. #HUAWEI
#DoppeltePower kommt. Falls du doch
nicht von uns hören möchtest, antworte
bitte mit ""#Stopp.

 12:32 PM - 16 Oct 2018
Huawei Mobile UK
 Trigger on a Like Huawei Mobile UK
 @HuaweiMobileUK

 A #HigherIntelligence is coming Like
 this post to be notified when the
 #HuaweiMate20Pro Livestream starts.
 Huawei Mobile 16.10.18
 introduced the new
 MATE20 Series in the
 UK. Users were asked
 to Like the Tweet to be
 reminded to tune in to
 their Live stream.

 54 157 2.1K 7:42 AM - 12 Oct 2018
Automatic Response

 HuaweiMobile UK
 @HuaweiMobileUK

@FeliciaDeAgrela The #HuaweiMate20Pro
I. livestream is now live. Come and see
the #HigherIntelligence Watch the
stream now >

 12:32 PM - 31 Oct 2018
CASE STUDY
 BMW UK
BMW UK BMW UK
 @BMW_UK

 Chatbot Experience
 Test your #BMW knowledge with The
 Goodwood Challenge. All answers will
 be revealed on our social channels
 during the festival, so try again as many
 times as you want. True fans will be in
BMW UK used with a chance to win The Full Fan
gamification to test Experience. Ready? #BMWGoodwood
users knowledge on
their product offering.
Users also stood a
chance to win The Full
Fan Experience.

 CHALLENGE ACCEPTED

 93 107 386 11:41 PM - 11 Jul 2018
BMW Case Study
 1 256 2 077
 Completed user total unique users
Blue Robot journeys
@bluerobot_

@BMW_UK created the Goodwood Challenge
in order to find the ultimate fan. Users were
asked to complete a quiz of 15 questions and if
they received 15/15, they were entered into a
competition to be The Ultimate Fan.

 774 164 59 8:06 PM – 17 July 2018 2 665 12.7
 total user sessions average interactions
 per session
BMW Case Study
“The bot enabled us to engage with our
audience in a completely different,
innovative manner, whilst showcasing the
BMW product range onsite at Goodwood
Festival. It felt like a win-win situation and a
great opportunity to trial something new.”
– Fiona Jones, Social Media Manager @ BMW UK

“We wanted to engage with those on and off
site, so set out on creating a compelling
interactive experience that immersed
consumers in the brand. The chatbot
enabled us to have one-on-one
conversations with consumers at scale.”
– Laura Visick, Social Media & Innovation Director @
FCB Inferno.
Visit bluerobot.com for more 
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