Spring 2019 - Michigan ...

 
Spring 2019 - Michigan ...
Spring 2019

A publication of The Division of Residential
and Hospitality Services at Michigan State
Spring 2019 - Michigan ...
THE PEOPLE BEHIND THE CURTAIN IN OUR EMERALD CITY
A MESSAGE FROM THE VICE PRESIDENT FOR AUXILIARY ENTERPRISES

                                             “IN RHS, IT ONLY TAKES ONE INTERACTION TO LEAVE AN
                                             IMPRESSION ON OUR SPARTANS. WE STRIVE TO DO THE
                                             RIGHT THING RIGHT THE FIRST TIME, BUT WE DO NOT
                                             HAVE TO HIDE OUR PROCESS. WE WANT TO CELEBRATE
                                             OUR EFFORTS.”

At the end of every year in Residential       the late evening hours. I could not be     rebranding of the Spartan Spirit Shops,
and Hospitality Services (RHS), we            more grateful for our team.                REHS facilities and maintenance, the
celebrate our successes at an event              Some say that magic is ruined when      Thanksgiving Unity Dinner and
called Values and Victories. We take          the truth is revealed; that the effect     much more.
a few hours out of a chilly December          is lost when details are explained.           In our great Emerald City, as it were,
morning to reflect on everything our         “Pay no attention to the man behind         we treasure the details. We know that
division has accomplished and all             the curtain,” an average man once          in every moment, every interaction and
the outstanding experiences we have           said from behind an imposing image.        every decision there is a spark that can
delivered to our Spartans and guests.         However, there’s something to be said      make an everlasting impression — and
This year’s theme was “Do you believe         for the work that is put into perfecting   that impression leads to MSU becoming
in magic?”                                    the magic tricks.                          our Spartans’ home away from home.
  What we do is magical. There is no             It takes magicians time and effort,     And as we all know, “There’s no place
doubt about that. But like all magic, it’s    training and discipline, to master their   like home.”
an illusion executed by hard work and         craft. Perhaps most importantly, it
dedication often pulled off behind the        takes passion; the drive to perfect the
curtain, invisible to our students and        trick and really wow the audience.
guests. We witnessed the magic this          They truly only get one chance, one
January during the polar vortex. As           moment to get it right. Sound familiar?
Michigan State University suspended           In RHS, it only takes one interaction to
classes for only the seventh time in its      leave an impression on our Spartans.
164 years, RHS team members made             We strive to do the right thing right the
their way to campus to take care of our       first time, but we do not have to hide
Spartans. Team members volunteered            our process. We want to celebrate
to help in dining units, shuttled their       our efforts.
                                                                                         Vennie Gore
fellow team members around in the                This issue of Serving State provides
                                                                                         Vice President, Auxiliary Enterprises
subzero temperatures and worked into          a behind-the-scenes look into the

                                                                                                 SERVING STATE | SPRING 2019     2
Spring 2019 - Michigan ...
DIVISION OF RESIDENTIAL
AND HOSPITALITY SERVICES
Auxiliary Enterprises
Culinary Services
Residence Education and Housing Services
Spartan Hospitality Group
rhs.msu.edu

Serving State is an online publication for guests
and partners of the Division of Residential and
Hospitality Services at Michigan State University.
Our goal is to share divisional news and initiatives
with Team MSU. Serving State is produced by the
Residential and Hospitality Services Creative
Services Team, 550 S. Harrison Road, Michigan
State University, 517-353-1694.
Editors
  Casey Bye, Ilene Davis
Design & Layout
  Elizabeth Ayres, Linda Beach,
  Libby Singh
Photography
  Charles Benoit, Hannah Holliday,
  Samantha Lewakowski
Contributing Writers
  Leah Ball, Casey Bye, Ilene Davis, Chelsey Eimer,
  Hannah Holliday, Samantha Lewakowski

             SERVING STATE | SPRING 2019         3
Spring 2019 - Michigan ...
CONTENTS
IN THIS ISSUE

                 3 THE PEOPLE BEHIND
                		 THE CURTAIN
                		 A MESSAGE FROM VPAE VENNIE GORE

                                                     13
                 5 TOP 10 FUN FACTS
                		 ABOUT THE CUSTODIAL
                		 MAINTENANCE TEAM
                  7   OUR PLEDGE AND
                		    PROMISE: DIVERSITY AND
                		    INCLUSION, EQUITY AND
                		    SOCIAL JUSTICE

                  8   CULINARY GROWTH
                		    AT MSU

                 12   THANKSGIVING
                		    UNITY DINNER

                 13 SPARTAN RETAIL
                		 BECOMES A
                		 UNIFIED FRONT

                 15 MEET RHS
                		    INTRODUCING OUR TEAM MEMBERS

                                                      SERVING STATE | SPRING 2019   4
Spring 2019 - Michigan ...
TOP 10 FUN FACTS ABOUT THE
CUSTODIAL MAINTENANCE TEAM

       more than just full-time team members
The Facilities Custodial Maintenance team is comprised of more
than just full-time team members. Currently, RHS employs 40-60
student employees who work seven days a week between 3-11 p.m.
More than 30 full-time managers lead student and on-call team
members in day-to-day operations.

       cleaning every
       corner
The Custodial Maintenance team is responsible
for cleaning and maintaining more than 7
                                                           green cleaning
                                                    Custodial Maintenance makes every effort to use cutting-edge
million square feet of space, including 27
                                                    technology to sanitize spaces while protecting the
residence halls, 429 apartments in 1855 Place,
                                                    health of building occupants and the environment.
76 apartments in University Village and 345
                                                    Recently, the team started using 100 percent
apartments in Spartan Village.
                                                    ozonated water. The crews no longer spray
                                                    bathrooms down with chemicals but instead
                                                    use hazardous-chemical-free floor cleaner and
                                                    sealant. This leads to a reduced amount
                                                    of chemicals washed down
                                                    campus drains and an overall
                                                    lower water consumption
                                                    across campus.

       long-term                                          the portal
       sustainability                              September 2018 saw the
                                                   launch of the new Live On
Similar to how recycling is a priority in the      website where students are
residence halls, the Custodial Maintenance         now able to access a new and
team makes recycling a top priority and is         improved portal for submitting
ramping up their recycling efforts.                maintenance requests.
                                                   Students living on campus
                                                   can simply select their
                                                   residence hall or apartment
                                                   and enter their contact
                                                   information and a brief
                                                   description of the issue they’ve
                                                   encountered. The request
                                                   is then quickly routed to an
                                                   available team member.

                                                                                       SERVING STATE | SPRING 2019   5
Spring 2019 - Michigan ...
energy saving innovations
                                The Custodial Maintenance team is also responsible for replacing outdated light fixtures,
                                some of them over 50 years old. One residence hall got an extreme makeover during winter
                                break and fully transitioned to using only LED lightbulbs. This saves costs on energy expenses
                                and further shows commitment to sustainable practices.

       time-saving                                                      crew cred
       initiatives
                                                                 A residence
                                                                 hall Custodial
                                                                 Maintenance
During carpet extractions, it used
                                                                 crew consists
to take Custodial Maintenance
                                                                 of two building
crew members two days to
                                                                 service workers,
sufficiently clean a 12-floor
                                                                 two sanitation
residence hall. With the addition
                                                                 workers and one
of new ridable extractors, crew
                                                                 maintenance
members like to call “chariots,”
                                                                 worker. These
it takes team members only
                                                                 crews work collaboratively to respond to
45 minutes to clean the same
                                                                 maintenance and service requests. Sanitation
residence hall. The chariots weigh
                                                                 workers also clean the community
more than 500 pounds and are
used every day by full-time staff.

      award-winning cleaning
REHS was awarded with two high levels of achievement attained in the cleaning
industry — the ISSA Cleaning Industry Management Standards (CIMS) and the
Green Building (GB) certification. There are approximately 100,000 cleaning
organizations in North America, and only 250 have received this designation. The
recertification with honors is the second time the REHS Facilities team has been
awarded this distinction.

            student and team interactions
With the far-reaching day-to-day impact of their work, positive interactions with Custodial
Maintenance team members can help make all the difference in a student’s Spartan experience.

                                                                                            SERVING STATE | SPRING 2019   6
Spring 2019 - Michigan ...
OUR PLEDGE AND PROMISE: DIVERSITY AND
INCLUSION, EQUITY AND SOCIAL JUSTICE
Residence Education and Housing Services’ (REHS) Associate Director for
Diversity and Inclusion Sharon Chia Claros discusses diversity, equity and
inclusion initiatives offered by her unit.

 DINNER WITH 12 SPARTANS                                             DIVERSITY/INCLUSION CERTIFICATION
 Chia Claros successfully held three Dinner with 12 Spartans         PROGRAM
 events during the fall semester, bringing together an array         Michigan State University is piloting a Diversity and
 of individuals; both graduate and undergraduate students,           Inclusion Certification program during the 2019
 faculty, and staff. This initiative is fully funded by the Office   spring semester. Chia Claros along with the University
 for Inclusion and Intercultural Initiatives’ Creating Inclusive     Intercultural Pillar, in partnership with various
 Excellence Grant.                                                   departments, including Inclusion and Intercultural
                                                                     Initiatives and Student Affairs, helped create this
 “I did enjoy the dinner and think it was a great way to meet        program, in part, to help prepare students for the
 people you wouldn’t otherwise talk to,” said one student            workplace. This initiative is fully funded by the Office for
 in attendance.                                                      Inclusion and Intercultural Initiatives’ Creating Inclusive
                                                                     Excellence Grant.
 For each dinner, the first twelve students living on campus to
 sign up attended.                                                   “A lot of employers now are looking for recent graduates
                                                                     or professionals who have intercultural competency and
 “The purpose of the dinner is to build communities of cross         skills to interact with cross difference and are able to
 difference to encourage our MSU community to go out of their        work with diverse groups of people,” Chia Claros said.
 comfort zone, share stories and share the commonality of            “We’re hoping this gives students a value added to
 being a Spartan,” said Chia Claros, adding, “Also to learn from     their degree.”
 diverse backgrounds, cultures and life experiences.”
                                                                     The selection committee is seeking 20 undergraduate
 To motivate further dialogue, Chia                                  students who have a graduation date of May 2020 or later
 Claros plans to give attendees                                      to assist in the development of the program through over
 notecards at the end of each                                        three semesters of participation.
 dinner to encourage the exchange
 of contact information in a more                                    MSU’s certification program was purposely structured
 formal process.                                                     to be different from other Big Ten School’s diversity and
                                                                     inclusion programs.
 The spring semester will have
 three dinners: one in February,                                     “We want to make this pilot program transformative,”
 March and April.                                                    Chia Claros said. “We are actually pairing up students
                                                                     with faculty and staff members, having students upload
                                                                     artifacts and reflections and meet cohorts, so they can
                                                                     show and verbalize they have the capacity employers are
                                                                     looking for.”

                                                                     Students who complete the program will receive a
                                                                     certificate that can be added to their co-curricular record.

                                                                     As Chia Claros asked, “We can have the most diverse
                                                                     campus in the world but if people don’t step outside of
                                                                     their comfort zones how can we learn from each other?”

                                                                                                 SERVING STATE | SPRING 2019        7
Spring 2019 - Michigan ...
Culinary Growth at MSU

                                                                                                                                  Dressing Down
                                                                                                                                  The 1960s are a time when rules
                                                                                                                                  and expectations of Spartans are
                                                                                                                                  loosened. The strict coat and tie
                                                                                                                                  requirement for men had been in
                                                                                                                                  effect since World War II, but is
                                                                                                                                  adjusted thanks to the results of
                                                                                                                                  a student survey. The new rules
Just One                                                                                                                          require men to wear clean, neat
As MSU grows through                                        Suit and Tie                                                          dress slacks (not jeans or shorts),
its formative years, every                                  All men who would like to eat                                         dress shirts (no T-shirts, knit shirts,
student eats their meals in the                             in the Abbot Hall dining facility                                     plaid or bold stripes) and dress
basement dining room located                                are required to wear suit coats                                       shoes (no slippers, tennis shoes,

                                       1938                                                                 1956
in Williams Hall.                                           and ties to do so.                                                    clogs or flip-flops).

          1907                    The First                           1940                      The Rules                                         1960
                                  Abbot Hall boasts                                             The Spartan Women’s League
                                  the first ever college-                                       releases “Etiquette Books” to MSU
                                  operated dining hall.                                         students every year. These guides
                                                                                                outline proper behavior, how to dress,
                                                                                                “courting” standards and acceptable
                                                                                                table manners, among other things.

                     JUST ONE | THE FIRST | SUIT AND TIE | THE RULES | DRESSING DOWN

                                                                                                                         SERVING STATE | SPRING 2019                    8
Spring 2019 - Michigan ...
Culinary Growth at MSU

                                    The Breslin is Born                                               Get Read, Get Set, Cook!
                                    Breslin Student Events Center                                     The annual Culinary Cup competition
                                    opens and begins its tenure as a                                  is established. This annual “Chopped”
                                    venue for students and the greater                                style cooking challenge consists of
                                    MSU community, sponsoring major                                   multiple rounds of competition. Teams
                                    educational and entertainment                                     of two, representing MSU dining
                                    events, and of course, concessions.                               neighborhoods and the Spartan
                                    Breslin is also home to Michigan                                  Hospitality Group, are given specific
                                    State Basketball.                                                 ingredients to prepare a dish.
           1970                                                                    1991                                                                   2007

 Special Events
 Beginning in 1970, meal transfers are
                                               1989                       Welcome, Sparty’s
                                                                          On-campus convenience
                                                                                                                   2001                       The Beginning
                                                                                                                                              As a part of the Division of Residential
 introduced to increase flexibility in                                    stores, dubbed Sparty’s,                                            and Hospitality Services’ (RHS) 10-
 the dining plan structure. Throughout                                    make their grand opening.                                           year plan, Snyder/Phillips dining hall
 the decade, salad bars, special dining                                                                                                       is the first of seven to be renovated.
 rooms and special events scheduled                                                                                                           Over the course of the project, three
 in the dining halls are implemented                                                                                                          dining halls will be LEED certified.
 with a continuous focus on meeting
 the evolving needs of MSU’s students.

SPECIAL EVENTS | THE BRESLIN IS BORN | WELCOME, SPARTY’S | GET READY, GET SET | THE BEGINNING

                                                                                                                                  SERVING STATE | SPRING 2019                     9
Spring 2019 - Michigan ...
Culinary Growth at MSU

                                                                                                                                                  Catalyze Connections
                                                                                                                                                  Dining continues to be a catalyst
                                                                                                                                                  for developing on-campus
                                                                                                                                                  neighborhoods, but additional
An Investment                                                                                                                                     focus is placed on being a
RHS is dedicated to creating                                             Accessibility is Key                                                     stimulant for connections to
better customer experiences                                              The Combo-X-Change program                                               broader communities such as
without compromising efficiency.                                         begins in order to make dining                                           international students, faculty and
Because of these investments,                                            options even more flexible and                                           the surrounding community. South
RHS is able to move toward                                               available to students, as well as                                        Pointe at Case Hall is completed,
greater flexibility in formats and                                       carry out the retail integration                                         the mobile Eat at State ON-THE-
facilities. Sustainable practices                                        dining plan. Another key element to                                      GO Food Truck is introduced and
are a point of discussion, thus the                                      on-campus dining, the ever-popular                                       another Starbucks is opened in the
Farm to MSU program begins.                                              Brody Square, is built and opens.                                        Broad Business College complex.
                                               2009                                                                       2011

        2008                          New Things
                                      Spartan Signature Catering
                                                                                     2010                      Another One
                                                                                                               Holden Dining Hall is renovated.
                                                                                                                                                              2012
                                      (now Kellogg Catering) is                                                Sparty’s, which at this point
                                      debuted as a way to improve                                              has 21 on-campus locations,
                                      flexibility. The dining venue at                                         celebrates its 20th anniversary.
                                      Owen Hall is renovated and                                               Starbucks becomes a welcomed
                                      opens as Riverwalk Market.                                               addition to campus in Wells
                                                                                                               Hall. And kosher meals become
                                                                                                               available in the dining halls.

AN INVESTMENT | NEW THINGS | ACCESSIBILITY IS KEY | ANOTHER ONE | CATALYZE CONNECTIONS

                                                                                                                                     SERVING STATE | SPRING 2019                 10
Culinary Growth at MSU

                                    Heritage Commons at Landon                                      The Edge at Akers opens
                                    Hall is completed in August                                     Offering a diverse menu,
                                    The renovated dining hall                                       from West Asian tandoor
                                    features wholesome breakfast                                    oven-made dishes to
                                    in the morning and protein                                      southern-style baby back
                                    dishes, salads and soups in the                                 ribs from a smoker, The Edge
                                    afternoon and evening.                                          has something for everyone.
         2013                                                                 2014                                                           2018

The Vista at Shaw Hall                       2014                     Options                               2015                   More, more, more — 2018
is Renovated                                                          Takeout in the dining halls                                  and beyond
Those dining at The Vista                                             becomes a tangent of the                                     In keeping with the trend of
can now enjoy hearth-baked                                            Combo-X-Change program.                                      making food accessible to
pizzas, hearty pastas, deli-style                                                                                                  students living on and off
sandwiches, soup and a full                                                                                                        campus, students can now
salad bar — plus full breakfasts                                                                                                   use their Combo-X-Change
to jump start the day. Student                                                                                                     six days a week as opposed
Spartan Chefs are introduced                                                                                                       to the previous limit of five.
to campus.                                                                                                                         Sparty’s Market, an urban
                                                                                                                                   market-style grocery store,
                                                                                                                                   opens in 1855 Place.

                     THE VISTA | HERITAGE COMMONS | OPTIONS | THE EDGE | MORE, MORE, AND MORE

                                                                                                                         SERVING STATE | SPRING 2019                11
Thanksgiving Unity
                    Dinner
                    BRINGING TOGETHER NEARLY 500 SPARTANS

                              For the past 15 years, Spartans on            Thousands of students have
                              campus have had the opportunity            benefitted from the tradition that
                              to gather on Thanksgiving Day and          began in Akers Hall, with 488 signing
 “This event provides
                              enjoy a warm meal among company.           in on-site this year, including 52
a community-building          It all started in 2003 when Felipe         volunteers. In addition to RHS, 17 local
                              Lopez, then an out-of-state student,       sponsors collaborated with OCAT to
experience for all who
                              invited others to join him for dinner      offer food, games and other activities.
attend,” said Juan. “We       in the East Akers lounge. Several             On the menu this year, among other
                              students pitched in to purchase food,      delicious fare, was turkey, macaroni
talk about the history of
                              and 20-30 people from domestic and         and cheese, mashed potatoes, mixed
Thanksgiving, why we          international areas shared pizza           vegetables, green beans, stuffing,
                              and bonded.                                pie and custom-image cookies from
celebrate, how we celebrate
                                 Juan Flores-Soto, one of the students   MSU Bakers. Attendees could show
it and why we eat turkey.”    attending, collaborated with Lopez to      their creative side by decorating the
                              carry the concept forward. They were       tablecloths with colorful markers
                              inspired by the opportunity to connect     and more.
                              Spartans who might otherwise be               “This event provides a community-
                              alone during the holiday break.            building experience for all who
                                 Currently a coordinator for the         attend,” said Flores-Soto. “We talk
                              Office of Cultural and Academic            about the history of Thanksgiving, why
                              Transitions (OCAT), Flores-Soto            we celebrate, how we celebrate it and
                              shared that throughout the years           why we eat turkey.”
                              campus partners have helped sustain           Beyond the educational component,
                              the event. “I am extremely grateful        an important goal of the gathering
                              for the support from RHS and other         is to celebrate diversity at MSU,
                              campus departments,” he said.              honor different cultures, and
                                 When he accepted his current role       support students from various racial,
                              with the department in 2010, Flores-       ethnic, international and domestic
                              Soto was able to help make the Unity       backgrounds. From OCAT team
                              Dinner an office initiative that will      members, to sponsors, to volunteers,
                              continue beyond his time at                strong partnerships built over the
                              the university.                            past 15 years will help this tradition
                                                                         continue to thrive.

                                                                              SERVING STATE | SPRING 2019   12
Spartan Retail
     becomes a
               Unified Front
Michigan State University is home to some of the most unique collegiate garb and, luckily, it can all
be found within six on-campus Spartan Spirit Shops. About two years ago, there were five on-campus
retail stores, all of which went by different names in accordance to their respective on-campus
location. But when a sixth MSU storefront came to fruition, it just made sense for each location to
come together under one uniform brand. Before the unification, the five existing stores were located
at Forest Akers Golf Courses (east and west), Kellogg Hotel & Conference Center, MSU Union and
MSU Tennis Center.

  Spartan Spirit Shop                       Spartan Spirit Shop                        Spartan Spirit Shop
  at Forest Akers Golf Courses East         at MSU Tennis Center                       at Kellogg Hotel & Conference Center
  and West                                  The Tennis Center site features            The perfect MSU gift shop, the Kellogg
  Greater Lansing’s number one place        convenient apparel and equipment           location is the place to browse for an
  for fine quality, uniquely MSU clothing   sales and services to its growing          MSU-themed keepsake or gift after
  and accessories that complement MSU       group of enthusiastic patrons. It is the   a pleasant stay at MSU’s own hotel.
  and the golf enthusiasts of the area      perfect place to find the right item for   Convenience and variety are hallmarks
  features such quality brands as Nike,     the right player at the right price.       along with unique and special items
  Vineyard Vines and Cutter & Buck.                                                    you cannot find anywhere else.
  It’s the place to shop for that special
  golfer or MSU fanatic.

                                                                                           SERVING STATE | SPRING 2019     13
The idea to go by one name and brand came about in                    “The biggest advantage we have is we are smaller — we’re
2017 when 1855 Place was under construction with plans to             more like a boutique,” Benkert says. “We have individual buyers
house an MSU retail store. Of course, the store needed to be          with a lot of experience on campus. Other shops are third-
called something, but what exactly would that mean?                   party owned, the buyer is corporate and they don’t necessarily
  Spartan Hospitality Group (SHG) Retail Manager                      understand everything about the Midwest and MSU.”
Stephene Benkert says the idea of uniting the on-campus                 Another component that sets Spartan Spirit Shops
retail stores under one brand just made sense as soon as the          apart from the rest is an updated social media presence
sixth store was proposed. She explained how the group of              advertising sales, linking to the online store and interacting
stores always felt like one, but having an outward-facing             with guests.
uniform brand furthered that recognizable bond.                         “Everybody is trying to get a piece of the retail pie for
  “We have a lot of items that are the same in our stores but,        MSU, and social media allows us to be right in front of
at the same time, there are a lot of things that are different,”      everybody,” Benkert says. “It’s a natural extension of our
says Benkert. “And we all work together as well. Between              brand, relatively inexpensive in comparison to other media
having the store at 1855 Place open and getting a new                 forms and where the future is going.”
computer system that linked all of the stores, it was the best          Though the six stores go by the same name now, the
thing to do.”                                                         merchandise sold is handpicked, unique and unparalleled
  Though, Spartan Spirit Shops are not the only on- or near-          by other retailers. Take a walk through each of the newly-
campus retailers providing Spartans their green and white             branded stores below and see for yourself!
gear; third-party merchandisers such as Spartan Bookstore
and Student Book Store exist in close vicinity.

    Spartan Spirit Shop                                                 Spartan Spirit Shop
    at 1855 Place                                                       at MSU Union
    The newest addition to the Spartan Spirit Shops, the 1855           This is where students, faculty, staff and alumni meet to
    Place location, opened in August 2017. This Spartan Spirit          make that perfect campus visit last with a special
    Shop is one of a kind as it is the only dedicated Nike retailer     MSU-logo apparel item or accessory. It is also the home of
    on campus. As an official Nike shop, it features MSU apparel        Commencement Connection, where excited graduates
    specifically designed for Spartan fans.                             “to be” come to find their caps, gowns, diploma frames and
                                                                        all the accessories they need to make their graduation even
                                                                        more memorable.

                                                                                                   SERVING STATE | SPRING 2019        14
MEET RHS
INTRODUCING OUR TEAM MEMBERS

                                                                 MEET JENNIFER DAWSON
                                                                 HOMETOWN: Davison, Michigan
                                                                 JOB TITLE: Auxiliary Enterprises Finance and
                                                                 Business Office Accountant
                                                                 TIME AT MSU: Five months

CAN YOU DESCRIBE YOUR ROLE?                                      FAVORITE KIND OF MUSIC?
I work on the reconciliation team for dining, which includes     Taylor Swift and anything on the top 40.
brands like Eat at State and Sparty’s. I work with the student
teams to make sure everything is going smoothly on campus.       WHAT DOES YOUR IDEAL WEEKEND LOOK LIKE?
                                                                 I always go out to dinner on Friday nights. I’m new to
WHAT’S YOUR FAVORITE PART ABOUT BEING AN RHS                     the area, so I’ve been trying to visit different spots
TEAM MEMBER?                                                     and breweries around Lansing. Then, I would
The sense of community and friendliness. Everyone is like        binge-watch Netflix.
one big family.
                                                                 WHAT’S THE FARTHEST YOU’VE EVER BEEN FROM HOME?
WHAT’S YOUR FAVORITE PIECE OF CLOTHING YOU OWN?                  Riveria Maya in Mexico.
Jeans.
                                                                 WHAT COULD YOU GIVE A 40-MINUTE PRESENTATION ON
WHAT HOBBY WOULD YOU LIKE TO GET INTO?                           WITH ABSOLUTELY NO PREPARATION?
Yoga! I just started taking classes at IM East and West.         Giving a presentation with no preparation is one of my
                                                                 nightmares, but the one thing I could do it on is my family
WHAT JOB WOULD YOU BE TERRIBLE AT?                               and friends.
An elementary school teacher.
                                                                 WHAT IS SOMETHING YOU THINK EVERYONE SHOULD DO AT
WHAT IS YOUR FAVORITE MEAL?                                      LEAST ONCE IN THEIR LIVES?
Pepperoni pizza.                                                 Go skydiving.

WHAT SONG DO YOU KNOW EVERY WORD TO?                             WHAT’S THE BEST WAY TO START A DAY?
Anything by Taylor Swift — I love her new music.                 With a cold glass of ice water.

ARE YOU TYPICALLY EARLY OR LATE?
Early.

WHAT DO YOU WISH YOU KNEW MORE ABOUT?
Nutrition.

WHAT ARE SOME THINGS THAT ARE GUARANTEED TO MAKE
YOUR DAY BETTER?
People being friendly and smiling. Also free food.

                                                                                             SERVING STATE | SPRING 2019   15
MEET ALEXANDER POPE
                                                                HOMETOWN: Laingsburg, Michigan
                                                                JOB TITLE: Culinary Services Platform Attendant
                                                                TIME AT MSU: Two months

CAN YOU DESCRIBE YOUR ROLE?                                     ARE YOU TYPICALLY EARLY OR LATE?
I get stationed to a pod. Then I have my Bible – that’s my      Always early.
journal of everything that we are serving that week. I deal
with my teammates, make a lot of food dealing with raw          WHAT DO YOU WISH YOU KNEW MORE ABOUT?
meats. I do a lot of cooking and running around. I walk         People.
probably eight miles a day. I do a lot of organizing and
teaching because I have a lot of experience outside of here.    WHAT ARE SOME THINGS GUARANTEED TO MAKE YOUR
                                                                DAY BETTER?
WHAT’S YOUR FAVORITE PART ABOUT BEING AN RHS                    Knowing I put my hard work in and earned my money.
TEAM MEMBER?
I like how unlike any other job I’ve had, I have extreme        WHAT IS YOUR FAVORITE KIND OF MUSIC?
exposure to different cultures. I think that’s very important   Mostly ‘90s. Any kind of genre from the ‘90s — I was born
for perspective and its very interesting. I look forward to     in ‘86.
continuously learning.
                                                                WHAT’S THE FARTHEST YOU’VE EVER BEEN FROM HOME?
DO YOU HAVE A FAVORITE PIECE OF CLOTHING YOU OWN?               Probably San Antonio, Texas. I lived there for a year.
Does a blanket count? I have an old afghan blanket that’s
all retro colors, which my grandmother made me before she       WHAT COULD YOU GIVE A 40-MINUTE PRESENTATION ON
passed away and I love that thing.                              WITH NO PREPARATION?
                                                                How to make a pope-pie pizza.
WHAT HOBBY WOULD YOU LIKE TO GET INTO?
Woodworking.                                                    WHAT IS SOMETHING YOU THINK EVERYONE SHOULD DO
                                                                ONCE IN THEIR LIVES?
WHAT JOB WOULD YOU BE TERRIBLE AT?                              Take a risk.
Probably an unemployment office employee.
                                                                WOULD YOU RATHER GO HANG GLIDING OR WHITE
WHAT IS YOUR FAVORITE DRINK?                                    WATER RAFTING?
A Capri-Sun.                                                    White water rafting!

WHAT IS YOUR FAVORITE MEAL?                                     WHAT’S THE BEST WAY TO START A DAY?
Beef Wellington, it’s a roast of beef and then crusted with     Cup of coffee and sun shining.
bread — I’ve only had it a couple of times, but it’s rare
and decadent.

                                                                                            SERVING STATE | SPRING 2019   16
MEET REBECCA SELESKY
                                                                   HOMETOWN: Harbor Beach, Michigan
                                                                   JOB TITLE: Interim Executive Director for
                                                                   Culinary Services
                                                                   TIME AT MSU: Seven years

CAN YOU DESCRIBE YOUR NEW ROLE?                                    WHAT DO YOU WISH YOU KNEW MORE ABOUT?
As the executive director for Culinary Services, I oversee         I wish I knew more about Ultra running, because I want to
the culinary operations, including Dining, Retail, and             do an ultra-marathon.
Support Services. Prior to this role, I worked at the Kellogg
Hotel & Conference Center. I was brought in as a rooms             WHAT ARE SOME THINGS GUARANTEED TO MAKE YOUR
division manager and then transitioned into the general            DAY BETTER?
manager role.                                                      The simple things.

WHAT’S YOUR FAVORITE PART ABOUT BEING AN RHS                       WHAT DOES YOUR IDEAL WEEKEND LOOK LIKE?
TEAM MEMBER?                                                       Spending time with my family and also going outdoors.
Just being in the atmosphere and in the environment. I love
being surrounded by so many great people and resources.            WHAT’S THE FARTHEST YOU’VE EVER BEEN FROM HOME?
There’s a lot of room for growth and development and a lot         I’ve traveled to England.
of opportunity to build connections across the division.
                                                                   WHAT IS YOUR FAVORITE KIND OF MUSIC?
DO YOU HAVE A FAVORITE PIECE OF CLOTHING YOU OWN?                  Probably R&B. I kind of just put my phone on shuffle and
My go-to is a light pink Lululemon sweatshirt, it’s just           listen to whatever comes on next.
so comfortable.
                                                                   WHAT COULD YOU GIVE A 40-MINUTE PRESENTATION ON
WHAT HOBBY WOULD YOU LIKE TO GET INTO?                             WITH NO PREPARATION?
I don’t really have a lot of hobbies. But I like to run, and I     Probably being a professional and being a mom and
have two sons. I also like to cook, so I guess I could start       managing that work-life piece.
cooking more.
                                                                   WHAT IS SOMETHING YOU THINK EVERYONE SHOULD DO
WHAT JOB WOULD YOU BE TERRIBLE AT?                                 ONCE IN THEIR LIVES?
A scientist – I just don’t see me being stuck in a lab anywhere.   I’m going to say travel abroad, but you should definitely do
                                                                   that more than once in your life.
WHAT IS YOUR FAVORITE MEAL?
I don’t really have a favorite meal, because I enjoy all food,     WHAT’S THE BEST WAY TO START A DAY?
but it’d be a meal I get to prepare with my family and             A good cup of coffee.
share together.

ARE YOU TYPICALLY EARLY OR LATE?
Early. I hate being late.

                                                                                               SERVING STATE | SPRING 2019    17
MEET ALEX LORENCZ
                                                                  HOMETOWN: Chesaning, Michigan
                                                                  JOB TITLE: Spartan Hospitality Group Forest
                                                                  Akers Operations Manager and PGA Professional
                                                                  TIME AT MSU: Eight years

CAN YOU DESCRIBE YOUR ROLE?                                       WHAT DOES YOUR IDEAL WEEKEND LOOK LIKE?
I run the range staff, hire, train and oversee custodial staff,   Weather permitting, it would start with a round of golf and
teach lessons to all age groups, fit players for clubs. And       end hanging with family.
Forest Akers is ranked as a top 50 public golf course range
by Golf Range Magazine, which is a joy to uphold.                 WHAT’S THE FARTHEST YOU’VE EVER BEEN FROM HOME?
                                                                  Jamaica.
WHAT’S YOUR FAVORITE PART ABOUT BEING AN RHS
TEAM MEMBER?                                                      WHAT COULD YOU GIVE A 40-MINUTE PRESENTATION ON
The people. I am a people person and interacting with team        WITH ABSOLUTELY NO PREPARATION?
members and guests is the highlight of my day.                    Club fitting.

WHAT HOBBY WOULD YOU LIKE TO GET INTO?                            WHAT IS SOMETHING YOU THINK EVERYONE SHOULD DO AT
Guitar.                                                           LEAST ONCE IN THEIR LIFE?
                                                                  Hit a solid golf shot. Even with people who have never
WHAT JOB WOULD YOU BE TERRIBLE AT?                                played before, their eyes just light up when they hit one.
A monotonous cubicle desk job.
                                                                  WHAT ARE SOME THINGS THAT ARE GUARANTEED TO MAKE
WHAT IS YOUR FAVORITE DRINK?                                      YOUR DAY BETTER?
Coffee.                                                           Coffee. Just kidding, I think having a positive attitude helps
                                                                  the most.
WHAT IS YOUR FAVORITE MEAL?
Chicken wings.                                                    WOULD YOU RATHER GO HANG GLIDING OR WHITE
                                                                  WATER RAFTING?
WHAT SONG DO YOU KNOW EVERY WORD TO?                              Hang gliding.
Any Eminem song.
                                                                  WHAT’S THE BEST WAY TO START A DAY?
ARE YOU TYPICALLY EARLY OR LATE?                                  With coffee.
Early.

WHAT DO YOU WISH YOU KNEW MORE ABOUT?
I wish I had more mechanical knowledge so I could fix
personal and work vehicles with ease.

                                                                                              SERVING STATE | SPRING 2019      18
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