SPRING - 2020 ORGANIZATIONAL EXCELLENCE - Classified Training - oelausd.org
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The New Wave of Opportunities Greetings from Organizational Excellence! Welcome to the Spring catalog. We have a new design that we hope you enjoy: the wave. You will begin to see the wave on many of OE’s materials, including this catalog and many of our flyers. It represents the wave of training opportunities that OE brings to Classified employees. Waves represent an influx of new ideas and energy. This is like the new live training classes that OE staff members have developed for Classified employees, including incredible office technical support and SAA training. OE also offers top-tier training from FranklinCovey. In addition, there are plenty of online training courses that have been added to My Professional Learning Network (MyPLN). This growth in training resources reflects the many ways that OE is supporting employees in their efforts to learn, whether it is in-person or online. In addition, the wave symbolizes an important decision. For many of our Classified employees this can mean the decision to go back to school or to pursue a promotion…or both. Luckily, OE has established partnerships with local colleges to bring professors from college campuses to LAUSD headquarters. This offers employees the chance to go back to school after work and on the weekends to get their AA, BA or Master’s Degree. To make this more affordable, OE offers annual tuition reimbursement that can cover part of the cost of school. This means that OE makes it easier for Classified employees to make the decision to continue their education and to work towards their promotion. We hope you like the new design. Please take a look at the numerous class offerings listed in this catalog that unlock opportunities for you at work or for your future aspirations. Remember to always Learn, Grow, and Succeed! Best, Rick Jyles Rick Jyles is a Multimedia Designer and member of Organizational Excellence. He has served the Los Angeles Unified School District for 14 years.
Contents of Catalog TRAINING HIGHLIGHTS STAFF DEVELOPMENT FOR SCHOOL Conducting Effective Meetings……………..…... 1 OFFICES con’t Succession Planning………………………………….. 1 Current Time Reporting Practices…………….. 8 FranklinCovey: Unconscious Bias………….. 1 Imprest Fund Accounting………………………… 8 Time Reporting Fundamentals…………………. 8 CLASSIFIED GROWTH AND Preparing for the Role of SAA’s………………. 9 DEVELOPMENT TOOLS………………….. 2 Just-in-Time Training Resources…………...... 10 TRAINING SUPPORT FOR OFFICE FRANKLINCOVEY PERSONNEL The 5 Choices to Extraordinary Training Support for New SAAs….………………. 4 Productivity…………………...….……………………. 12 School Business Services Panel………..………... 4 Project Management Essentials………………. 12 Presentation Advantage………………………….. 12 STAFF DEVELOPMENT FOR SCHOOL Leading at the Speed of Trust…………………. 12 OFFICES Elementary & Secondary Technical Office The 6 Critical Practices for Leading a Procedures……………………………………………….. 5 Team………………………………………………………. 13 Best Practices for SAAs…………..…………………. 5 The 7 Habits for Managers………………………. 13 Elementary & Secondary Office The 7 Habits of Highly Effective People…… 13 Organization……………………………………….……. 5 Elementary Cumulative Records……………….. 6 Unconscious Bias…………………………………….. 13 Elementary Enrollment Procedures…….……. 6 Find Out Why………………………………………….. 14 Elementary Student Body Accounting Leading Customer Loyalty………………………… 14 Management……………………………………………. 6 Meeting Advantage………………………….…….. 14 Cumulative Records for Secondary Schools 7 Writing Advantage…………………………….……. 14 Secondary Attendance Office Organization and Procedures………………………………………... 7 Budget Accounting…………………………………... 7
COURSE RECOMMENDATIONS GENERAL COURSES FOR MANAGERS………………………….. 15 Conducting Effective Discrimination & Harassment Investigations…………………….. 22 COURSE RECOMMENDATIONS FOR SUPERVISORS……………………... 15 Succession Planning………………………………….. 22 Reasonable Accommodations…………………… 22 SUPERVISORY PROGRAMS Overview………………………………………………….. 16 TRAINING SUPPORT FOR The Role of the Supervisor………………………... 17 PARAPROFESSIONALS…………………… 23 Managing Conflict in a Diverse Workplace… 17 INTEGRATED DISABLITY Business Writing for Supervisors………………. 17 MANAGEMENT “What You Communicating Effectively ………………………. 17 Need To Know” Training…………… 24 Motivating Your Staff……………………………….. 18 HR and the Law ………………………………...……. 18 ONLINE LEARNING PROGRAM Performance Management Part 1…………... 18 Introduction.……………………………………………. 25 The Evaluation Process for Classified Skillsoft Courses..…………………………………….. 26 Employees………………………………………………... 19 Learning in Your Community.………………….. 27 The Discipline Process for Classified Technology Resources…………………………….. 28 Employees………………………………………………… 19 Online Courses Offered Through OE..………. 29 Collective Bargaining Agreements ……………. 19 Treating Staff Fairly…………………………………… 19 MISCELLANEOUS Leading Teams - Building Trust and Commitment…………………………………………….. 20 True Colors………………………………………………... 30 Degree Programs………………………………………. 31 Family Care and Medical Leave ………………… 20 Tuition Reimbursement……….....……………….. 32 Change Management……………………………….. 20 Campus Aide Training ……………………………….. 33 GENERAL COURSES Everyday Heroes………………………………………. 45 Retirement Planning Workshop……………….. 21 Customize Training Through OE…...…………… 46 Conducting Effective Meetings…………………. 21 Workplace Harassment Prevention for Supervisors……………………………………………... 21
Organizational Excellence HIGHLIGHTS Conducting Effective Meetings POPULAR To meet or not to meet? That is the first question. If you decide to meet, what will make your CLASS meeting effective? Join us in this workshop to discover proven strategies on how to achieve meeting objectives, lead participatory discussions and control the tone and course of your meetings. Date: February 19, 2020 Time: 8:30 am to 11:30 am Location: Beaudry Succession Planning POPULAR CLASS Succession planning ensures that there are highly qualified people in all of your mission-critical positions—not just today, but tomorrow, next year, and five years from now. This course will help you identify, prepare and develop future leaders more effectively. You will learn the step-by-step process for implementing and facilitating a robust succession planning process. We will also share a toolkit with templates that you can use to develop your own succession plans. Date: April 29, 2020 Time: 8:00 am to Noon Location: Beaudry Audience: Managers/Aspiring Managers POPULAR Unconscious Bias: Understanding Bias to Release Potential CLASS There is no idea more fundamental to performance than how we see and treat each other as human beings. By applying what you learn in this work session, you will increase your ability to notice and adjust for biases; more fully respect, include, and value the people around you; and release everyone’s potential to contribute their best. Date: May 28, 2020 Time: 8:00 am to 4:30 pm Location: Beaudry -1- To register for any of these classes, visit MyPLN at achieve.lausd.net/mypln. Select the search button and search for a course using a keyword from the course title.
Classified Growth and Development Tools Tools for Classified Employees who want to Grow their Potential in the Workplace The Classified Growth & Development (CGD) tools engage employees in a dynamic process that enables them to: • reflect on their current skills • create development plans • participate in growth and development activities • and track progress with the ultimate goal of positively impacting their overall performance. Available at: https://myapps.lausd.net/Eval/ Choose ”Classified Growth and Development” under “Available Options” NOW AVAILABLE -2-
Training Support for School Office Personnel “ Office Personnel have a critical job as they manage school offices, ensure that the operations run efficiently and make sure our “ students and other customers are well cared for. -3-
NEW SAAs - The OE Trainers Are Here for You! If you have recently been selected as a School Administrative Assistant (SAA), congratulations! You are about to embark on one of the most challenging and rewarding careers our schools have to offer. Our team of trainers wants to be sure you are set up for success. One of the best ways we can do that is to get you immediately connected to crucial training and specialized resources tailor- made for you! Feel free to reach out to us to learn more about what resources we have to offer. Contact Us At 213/241-3440 or at firstname.lastname@example.org School Business Services Panel for School Administrative Assistants and Office Managers You are invited to attend a School Business Services Panel and obtain answers to your questions related to school operations. A panel representing functions such as classified assignments, leaves, training, payroll, fiscal services, MiSiS, recruitment, selection, and procurement will present critical information to you and answer your questions. February 27, 2020 8:00 am to 12:30 pm (Beaudry) -4-
STAFF DEVELOPMENT FOR SCHOOL OFFICES Elementary and Secondary Best Practices for Elementary and Secondary Office Technical Office Procedures School Administrative Organization Procedures Assistants If you have been newly assigned to This workshop is designed to This workshop covers the impor- an elementary or secondary office improve your performance in an tance of office organization position, then this two-day workshop elementary or secondary school. We procedures for creating a welcoming is for you. Participants will learn how will give you practical solutions to environment at our schools. We to properly enroll students and how everyday situations and challenges identify the benefits of being orga- to handle cumulative records. This common to School Administrative nized and explain barriers to avoid, to two-day workshop is full of hands-on Assistants (SAAs). Learn time-saving help us increase productivity. We activities that will introduce critical techniques and the best way to explain the record retention period and fundamental skills for working in organize offices. This workshop also and provide tips on how to organize a school office. Come join us for this focuses on strengthening communi- documents related to budget, payroll, training and leave armed with a cation with the clerical staff and P-card, imprest account, shopping wealth of knowledge! successfully managing school reports. cart, student body accounting, PLEASE NOTE that separate classes for enrollment, and cumulative records, elementary schools and secondary schools according to LAUSD Policies. are available. A workshop will be offered as soon as there is a sufficient number of individuals ready to attend. Indicate your interest by visiting MyPLN at achieve.lausd.net/mypln. -5-
STAFF DEVELOPMENT FOR SCHOOL OFFICES Elementary Cumulative Elementary Enrollment Elementary Student Body Records Procedures Accounting Management Join us for an informative workshop If you have been newly assigned to Need practical recommendations to on cumulative records procedures an elementary school, this workshop operate the Elementary Student for elementary schools. Using the is a must. Participants will learn Body Account? Want to know more Elementary Cumulative Records proper registration and enrollment about what is expected? Handbook, participants will learn practices. how to organize, maintain, and Join us for a workshop full of hands- These practices include documents on activities that will reinforce process student records. needed to verify the birth date of the critical and fundamental skills neces- Participants will learn how to create student, the immunization require- sary to successfully operate the and maintain records, and check ments, residence verification, and Elementary Student Body Account. students in and out. Additionally, will cover other forms needed to you will learn how to use the chrono- complete the enrollment packet. logical age calculator and how to ensure your records are compliant. Schools or local district offices that wish to have one of the school-office procedures workshops brought onsite (for a minimum of 15 school-based Classified employees) may email us with their request to email@example.com. - 6-
STAFF DEVELOPMENT FOR SCHOOL OFFICES Cumulative Secondary Attendance Budget Records For Secondary Office Organization and Accounting Schools Procedures Join us for an informative workshop Learn how we can all make a differ- Have you been assigned to assist the covering cumulative record proce- ence by providing a welcoming and administrator with the school dures for secondary schools. Using caring environment, accurate budget? Do you want to learn how the Secondary Cumulative Records information, and an organized to view and understand your Budget Handbook, participants will learn office for our students, parents, and Availability Report and BTS reports? the creation, organization, mainte- staff. In addition to covering best Would it be helpful to better under- nance, and processing of student practices for creating a professional stand how to set up your salary and records according to LAUSD policy. attendance office, this workshop non-salary control sheets and how to covers proper registration proce- create budget transfers? If so, this dures, enrollment and withdrawal class is for you. This workshop procedures, corresponding forms to covers the basics of school budget use, organization of files, and record keeping and accounting. customer service. A workshop will be offered as soon as there is a sufficient number of individuals ready to attend. Indicate your interest by visiting MyPLN at achieve.lausd.net/mypln. -7-
STAFF DEVELOPMENT FOR SCHOOL OFFICES Current Time Imprest Fund Time Reporting Reporting Practices Accounting Fundamentals This class presents a review of This workshop covers essential This four-hour workshop is a basic current time reporting practices. information on the appropriate use overview of BTS/SAP time reporting A brief synopsis of Bulletin 6638 is of Imprest Fund Accounts including concepts and procedures for NEW covered regarding the responsibili- current policies, procedures, and timekeepers. This is a theory-based ties of the timekeeper/approver. required forms. Participants will fundamental overview of time entry The class includes a discussion on receive hands-on training on bank detail. This class is not a computer how benefit hours are earned and statement reconciliation and hands-on training. If you are a new monitored. Absence/attendance required LAUSD Imprest Fund timekeeper/reporter and still have code changes and additions are reports. questions regarding basic time en- reviewed along with BTS/SAP key- try, this class is for you. board short-cuts, jump links, and informational reports relative to time reporting. This class is not a hands-on training. Schools or local district offices that wish to have one of the school-office procedures workshops brought onsite (for a minimum of 15 school-based Classified employees) may email us with their request to firstname.lastname@example.org. - 8-
ARE YOU READY TO TAKE ON THE CRITICAL ROLE OF AN SAA? If you have thought about advancing your career by serving as a School Administrative Assistant (SAA), then begin preparing yourself by taking advantage of a variety of training resources and support. Don’t wait to start your training journey – the opportunity to prepare and learn all that you can is now. Here are some of the recommended SAA preparation training and resource options that will get you started: RECORDED WEBCASTS VIA MYPLN A series of webcasts are available for those employees interesting in learning vital information necessary to be successful as an SAA. To view these webinars: visit MyPLN at achieve.lausd.net/mypln. Select the search button and search for a course using a keyword from the course title. Elementary & Secondary Enrollment Elementary Cumulative Records Email Dos and Don’ts Imprest Accounting Interviewing Techniques Payroll Basics Online People Smart Communication Skills Secondary Cumulative Records Student Body Accounting Test-Taking Strategies Webinar -9-
Visit www.oetraining.net Click on Employee Resources then Just-in-Time Training JUST-IN-TIME TRAINING SUPPORT Receive training when and where you need it by viewing online tutorials from your own desk. Get the answers you need immediately or update your knowledge of critical topics 24/7. FEATURED TOPICS Best Practices for Elementary Budget Accounting Cumulative Records for Elementary & & Secondary SAAs Secondary Schools Elementary Enrollment Proce- Email Communication Imprest Procedures dures Interviewing Techniques MiSiS Office Organization Procedures for Elementary & Secondary Schools Payroll Performance Mgt Secondary Attendance Student Body Accounting SAA BOOTCAMP The SAA Boot Camp Training Series is an intensive multi-week training program that covers the many facets of the SAA role and corresponding school office procedures that one must know to be ready for success. Interested in attending a future program? Email us at email@example.com if you wish to be notified the next time the SAA Training Boot Camp is offered. Use the subject line SAA Boot Camp Interest. DON’T HAVE TIME TO ATTEND? Watch It Online at MyPLN All classes are available for viewing. Visit achieve.lausd.net/mypln and use keyword “SAA”. - 10 -
Do you want to be more effective and more focused at work? Organizational Excellence is offering classes from FranklinCovey. We Are Pleased to Present - 11 -
We Are Pleased to Present CURRENT OFFERINGS The 5 Choices to Extraordinary Productivity It is both easier and harder than ever to achieve extraordinary productivity. Because of this, it is no longer about knowing a few time management concepts. A culture of productivity is about doing; mastery of the skills you will learn should not only produce an increase in productivity, but also a renewed sense of engagement and accomplishment. Date: February 20, 2020 Time: 8:00 am to 4:30 pm Location: Beaudry Project Management Essentials for the Unofficial Project Manager Participants learn a four-step process for skillfully managing projects, large or small. This proven approach helps employees with little or no project management experience, deliver high -quality projects on time and within budget. Date: February 26, 2020 Time: 8:00 am to 4:30 pm Location: Beaudry Presentation Advantage Participants discover how to craft presentations around essential objectives, present key concepts and ideas with power and enthusiasm, and design and present effective visuals. Date: March 26, 2020 Time: 8:00 am to 4:30 pm Location: Beaudry Leading at the Speed of Trust Identify and close trust gaps that exist in your organization. As a result of attending this work session, participants will be able to better manage change and lead high-performing teams that are agile, collaborative, innovative, and engaged. Date: April 14, 2020 Time: 8:00 am to 4:30 pm Location: Beaudry To register, visit MyPLN at achieve.lausd.net/mypln. Select the search button and search for a course using a keyword from the course title. - 12 -
We Are Pleased to Present CURRENT OFFERINGS The 6 Critical Practices for Leading a Team This solution equips first-level leaders with skills and tools to get work done with and through other people. The program is ideal for new first-level leaders; it also applies to lead- ers who have been in their roles for some time, and are looking for practical and relevant guidance on how to effectively lead and manage their teams. Date: April 16, 2020 Time: 8:00 am to 4:00 pm Location: Beaudry Audience: Supervisory Classified staff The 7 Habits for Managers: Essential Skills and Tools for Leading Teams This program equips team leaders to effectively lead a team of people by first focusing on who a manager IS, then what a manager DOES. Its uniqueness is the lens of the 7 Habits framework – and the way it applies new mindsets, skills, and useful tools towards becoming a great team leader who can consistently deliver results. Date: April 23 AND April 30, 2020 Time: 8:00 am to 4:00 pm Location: Beaudry Audience: Managers/Aspiring Managers The 7 Habits of Highly Effective People Renowned as the world’s premier personal-development offering, The 7 Habits of Highly Effective People sets the foundation for professional effectiveness – increasing productivity, restoring balance, and developing greater maturity and responsibility. Date: May 13 AND May 20, 2020 Time: 8:00 am to 4:30 pm Location: Beaudry Unconscious Bias: Understanding Bias to Release Potential There is no idea more fundamental to performance than how we see and treat each other as human beings. By applying what you learn in this work session, you will increase your ability to notice and adjust for biases; more fully respect, include, and value the people around you; and release everyone’s potential to contribute their best. Date: May 28, 2020 Time: 8:00 am to 4:30 pm Location: Beaudry To register, visit MyPLN at achieve.lausd.net/mypln. - 13 - Select the search button and search for a course using a keyword from the course title.
We Are Pleased to Present 1 Day 1 Day 1 Day FIND OUT WHY: THE KEY LEADING CUSTOMER MEETING ADVANTAGE TO SUCCESSFUL LOYALTY: ENGAGING YOUR TEAM TO WIN THE HEART Participants learn how to run INNOVATION effective meetings by frontloading OF EVERY CUSTOMER before the meeting, focusing productively during the meeting, Help those in your organization Loyalty is a strong feeling of and following through successful- deeply understand the challenges commitment. Loyal customers ly after the meeting. customers experience when try- regularly frequent your business, ing to achieve desired results refer others, and promote your from a given set of conditions, brand. Loyal employees feel and then use that knowledge to included and contribute to organi- drive successful innovation. zation and team success. This Innovation doesn’t have to rely on work session will enable you to luck. Instead of being a hit-or-miss become a leader who earns the proposition, innovation can be far loyalty of customers and team more predictable—and far more members consistently and will successful—but only if we think teach your team how to earn about it differently. customer loyalty consistently. 2 Days A workshop will be offered as soon as there WRITING is a sufficient number of individuals ready ADVANTAGE to attend - Indicate your interest by Teaches how to set quality writing visiting MyPLN at achieve.lausd.net/mypln. standards that help your employ- ees increase productivity, resolve You can also request that a program be issues, avoid errors, and heighten creditability. Participants will gain delivered to a department or team. Please skills for revising and fine-tuning email us at firstname.lastname@example.org to every kind of document. request a program. - 14 -
COURSES FOR MANAGERS AND SUPERVISORS Course Recommendations Course Recommendations FOR MANAGERS FOR SUPERVISORS Conducting Effective Meetings Workplace Harassment Prevention To meet or not to meet? That is the first ques- for Supervisors tion. If you decide to meet, what will make your Attend this workshop and gain the knowledge meeting effective? Join us in this workshop to you need to prevent workplace harassment, discover proven strategies on how to make your and also meet your legal obligation to complete meeting successful. workplace harassment prevention training. Date: February 19, 2020 Date: March 12 or May 6, 2020 Time: 8:30 am to 11:30 am Time: 10:00 am to 1:00 pm The 7 Habits for Managers: Essential Conducting Effective Discrimination Skills and Tools for Leading Teams & Harassment Investigations This FranklinCovey class equips team leaders to A prompt and effective investigation of a work- effectively lead a team of people by first focusing place problem can prevent it from growing out on who a manager IS, what a manager DOES. of control. This course will arm you with the right tools to conduct a sound investigation, Date: April 23 AND April 30, 2020 empowering all involved to focus on the job at Time: 8:00 am to 4:00 pm hand instead of the problems afoot. Date: March 19, 2020 Succession Planning Time: 9:00 am to 11:00 am Succession planning ensures that there are highly qualified people in all of your mission- Reasonable Accommodations critical positions—not just today, but in the Learn what is necessary to fulfill your legal future. This course will help you identify, pre- obligations in providing reasonable accommo- pare and develop future leaders effectively. dations to employees with disabilities. Date: April 29, 2020 Date: May 14, 2020 Time: 8:00 am to Noon Time: 10:00 am to 12:00 noon To register, visit MyPLN at achieve.lausd.net/mypln. - 15 - Select the search button and search for a course using a keyword from the course title.
The Exceptional Supervisor Certificate Program The Exceptional Supervisor Certificate Program targets individuals preparing to become a supervisor and those who are already in the role. Level I: for current or aspiring supervisors • The Role of the Supervisor - March 4, 2020 • Strengthening Relationships by Managing Conflicts in a Diverse Workplace - March 11, 2020 • Business Writing for Supervisors - March 18, 2020 • Communicating Effectively - March 25, 2020 • Motivating Your Staff - April 1, 2020 • HR and the Law - April 15, 2020 • Performance Management, Part I - April 22, 2020 Level 2: for current supervisors • The Evaluation Process for Classified Employees - February 18 or March 24, 2020 • The Discipline Process for Classified Employees - February 25 or March 31, 2020 • Collective Bargaining Agreements - March 3, 2020 • Management Essentials - Treating Staff Fairly - March 10, 2020 • Family Care and Medical Leave - Understanding the Law & Navigating District Procedures - April 21, 2020 • Change Management - May 19, 2020 • Leading Teams - Building Trust and Commitment - May 21, 2020 Participants may sign up to take one or more classes; however, completion of all 7 classes is required to receive a certificate for ESCP 1 and/or 6 classes for ESCP 2 This certificate program will be filled on a first-response, first-enrolled basis. Priority will be given to those who register for the entire certificate program. Employees interested in attending individual classes will be enrolled if seating is available. To enroll, visit MyPLN at achieve.lausd.net/mypln. - 16 -
SUPERVISORY CERTIFICATE PROGRAM - Level One 1. The Role of the Supervisor 2. Managing Conflicts in a and Supervisors’ Handbook Diverse Workplace Supervision is an important job. A supervi- This interactive and practical workshop sor not only needs to be knowledgeable (offered by the District’s Office of Human about the work performed by her or his Relations, Diversity and Equity) will support staff, but also must be skilled in managing participants’ ability to be interpersonally and motivating people. This course offers an effective in the workplace. Conflict resolu- introduction to the role of a supervisor and tion and problem solving are key success provides participants with a broad under- skills for all employees, so take advantage of standing of what it takes to be an effective this opportunity and register today. supervisor. Course content will cover: • Explore personal communication styles • The roles and responsibilities of a supervisor • Methods for managing employees for success • Improve employee relations through the • Techniques for communicating effectively exploration of cross-cultural communication with employees • Develop conflict resolution skills • Respond to verbal conflict March 4, 2020 - Beaudry Building March 11, 2020 - Beaudry Building 8:30 am to 11:30 am or 12:30 pm to 3:30 pm 8:30 am to 11:30 am or 12:30 pm to 3:30 pm 3. Business Writing For Supervisors 4. Communicating Effectively Successful supervisors must be able to express Communicating with impact is one of the their thoughts and ideas clearly and succinctly skill sets that can foster your effectiveness in writing. This workshop provides participants as a supervisor faster than any other! with a review of the essentials of business Coincidence? Not really. Demonstrating writing including grammar and punctuation. excellent communication skills will cause Participants receive strategies for composing you to stand out as a supervisor and can well-written business documents that help you to get well-deserved recognition. communicate the intended message. In this session, you will learn how to: • Avoid the most common obstacles to achieving “buy-in” with others • Master the art of connecting with others • Communicate empathy when dealing with even the most difficult people March 18, 2020 - Beaudry Building March 25, 2020 - Beaudry Building 8:30 am to 11:30 am or 12:30 pm to 3:30 pm 8:30 am to 11:30 am or 12:30 pm to 3:30 pm To register, visit MyPLN at achieve.lausd.net/mypln. - 17- Select the search button and search for a course using a keyword from the course title.
SUPERVISORY CERTIFICATE PROGRAM - Level One 5. Motivating Your Staff 6. HR and the Law: An Update on HR Laws One of the important components of the role As a supervisor, your responsibilities most of a supervisor is effectively motivating a likely include making personnel decisions on team. Learning to motivate staff members to a regular basis. Whether hiring, disciplining, work together collaboratively is essential to promoting, considering requests for leaves, meeting staff goals and objectives. This or responding to other issues, it is critical that workshop provides participants with ideas on you act in accordance with a wide range of how to encourage team members to work laws and government regulations. This work- together cohesively and to inspire each other shop acquaints participants with key employ- to attain performance goals. Highlights: ment laws and offers suggestions on how best • Learn ways to minimize workplace negativity to supervise while maintaining compliance • Understand what motivates people with the law. • Discover how management style can make a difference April 1, 2020 - Beaudry Building April 15, 2020 - Beaudry Building 8:30 am to 11:30 am or 12:30 pm to 3:30 pm 8:30 am to 11:30 am or 12:30 pm to 3:30 pm 7. Performance Management (Part I) The No Surprises Approach to Good Management: Managing the performance of staff is arguably one of the most critical roles carried out by our District's managers and supervisors. In part one of this work- shop series, we will cover our District's process for successfully managing perfor- mance. Participants will learn how to: • Establish goals and expectations • Give positive and constructive feedback • Acknowledge and guide performance • Recognize the accomplishments of their team and team members April 22, 2020 - Beaudry Building 8:30 am to 11:30 am or 12:30 pm to 3:30 pm To register, visit MyPLN at achieve.lausd.net/mypln. Select the search button and search for a course using a keyword from the course title. - 18 -
SUPERVISORY CERTIFICATE PROGRAM - Level Two 1. The Evaluation Process for 2. The Discipline Process for Classified Employees Classified Employees Performance Management Part II A Performance Management Part II B One key for supervisors to effectively manage Do you view the discipline process as critical performance and support employees is to use to helping employees to be their best? Join the Classified evaluation process. Evaluating your supervisory colleagues in this important performance is crucial to success for both workshop to discuss the answer to that employees and their workgroups. This work- question and many more. Demystify the shop is presented by members of the Staff progressive discipline process and learn the Relations team and includes topics such as: critical steps associated with this key perfor- • Understanding why the evaluation process is mance management process. This workshop so important to employee success will be brought to you by team members from • Learning what Performance Appraisals are Staff Relations, so sign up today and learn • Identifying steps and timing requirements for from the experts! probationary and permanent evaluations February 18 or March 24, 2020 February 25 or March 31, 2020 Beaudry Building Beaudry Building 8:30 am to 11:30 am 8:30 am to 11:30 am 3. Collective Bargaining Agreements 4. Management Essentials – Treating Staff Fairly A First-hand Look for Supervisors Most of us were taught from a very young age If you supervise employees whose working to treat everyone fairly, but what does fair- conditions are covered by labor contracts, this ness mean in the work environment? Specifi- workshop offers you the opportunity to learn cally, what role does fairness play when the fundamentals of employees’ and manag- supervising people? This session focuses on ers’ rights. Facilitated by a members of the what fairness means in the relationship Office of Labor Relations team, this informa- between supervisors and their staff members, tive workshop will equip you with critical and discusses the benefits of treating knowledge for managing in a unionized employees fairly. environment. March 3, 2020 - Beaudry Building March 10, 2020 - Beaudry Building 9:00 am to 11:00 am 8:30 am to 11:30 am To register, visit MyPLN at achieve.lausd.net/mypln. - 19- Select the search button and search for a course using a keyword from the course title.
SUPERVISORY CERTIFICATE PROGRAM - Level Two 5. Family Care and Medical 6. Change Management Leave Understanding the Law and Navigating Change is not an event; it is a process. Change can happen quickly; however, it can take time District Procedures for individuals to make the transition from one The California Family Rights Act and Family way of working to another. The change process Medical Leave Act - known as “CFRA” and is about leading people from an old way of work- “FMLA”- are the laws which set forth the ing to a new way of working. It's important to requirements for family care and medical recognize that your role is to support individuals leave. This two-part session will give you a through the transition. This course provides you foundational understanding of the laws them- with strategies for leading changes within an selves and what they require of our District organization, including effective approaches to and you as a supervisor. introducing and communicating change. It also provides strategies for dealing with employee resistance to change, and for removing organiza- tional obstacles to ensure a smooth transition. April 21, 2020 - Beaudry Building May 19, 2020 - Beaudry Building 9:00 am to 12:30 pm 8:30 am to 11:30 am 7. Leading Teams: Building Trust and Commitment This workshop will provide you with the neces- sary tools to increase trust and commitment between you and your staff. Trust is the foundation to building an effective team; with- out it, teams do not function at their highest level. This course offers strategies to build trust based on encouraging honest, accounta- ble, fair, and positive behavior. The course also covers methods to increase team member commitment by being supportive and acknowl- edging contributions and achievements. By using these strategies, team leaders can develop a cohesive team that works to reach its goals. May 21, 2020 - Beaudry Building 8:30 am to 11:30 am To register, visit MyPLN at achieve.lausd.net/mypln. Select the search button and search for a course using a keyword from the course title. - 20 -
GENERAL COUR Retirement Planning Conducting Effective Workplace Harassment Workshop Meetings Prevention for Supervisors If you are considering retirement, this To meet or not to meet? That is the first Did you know that as a LAUSD supervisor, workshop is for you! This is an opportuni- question. If you decide to meet, what will you are mandated by law to complete a ty to ask questions and learn the course in sexual harassment prevention make your meeting effective? Join us in important retirement facts from District this workshop to discover proven and other types of workplace harassment and CalPERS representatives. strategies on how to achieve meeting every two years? Did you know that Program highlights include: objectives; lead participatory discussions supervisors can be individually sued for • What to consider in selecting a retire- workplace harassment? Attend this work- and control the tone and course of your ment date meetings. shop and gain the knowledge you need to • How to calculate your service credit prevent workplace harassment, and also • How illness and vacation balances factor into retirement considerations meet your legal obligation to complete Date: February 19, 2020 Time: 8:30 am to 11:30 am workplace harassment prevention training. Dates and Times: • February 6, 2020 (9:00 am - 12:30 pm) Location: Beaudry Audience: Supervisors & Managers Date: March 12 or May 6, 2020 • March 5, 2020 (9:00 am - 12:30 pm; CalPERS application process 1:30 - 3:30) Time: 10:00 am to 1:00 pm • April 2, 2020 (9:00 am - 12:30 pm) Location: Beaudry • May 7, 2020 (9:00 am - 12:30 pm) Audience: Supervisors & Managers • June 18,2020 (9:00 am - 12:30 pm) To register, visit MyPLN at achieve.lausd.net/mypln. - 21 - Select the search button and search for a course using a keyword from the course title.
RSE OFFERINGS Conducting Effective Discrimina- Succession Reasonable tion & Harassment Investigations Planning Accommodations Appropriately responding to a complaint Succession planning ensures that there This class will provide to you the knowledge of discrimination, harassment or retalia- are highly qualified people in all of your and tools necessary to fulfill your legal tion- or any other workplace issue- can mission-critical positions—not just today, obligations in providing reasonable but tomorrow, next year, and five years accommodations to disabled employees. It mean the difference between a harmoni- from now. covers the requirements for employers of ous work environment and a turbulent This course will help you identify, prepare the Americans with Disabilities Act (ADA) one; between a lawsuit being filed and and the Fair Employment and Housing Act and develop future leaders more effec- not being filed. A prompt and effective (FEHA). You will learn: tively. You will learn the step-by-step pro- investigation of a workplace problem can cess for implementing and facilitating a • What to do when you have a disabled mitigate and prevent it from growing out robust succession planning process. We employee who requires an accommo- of control, rather than escalating from will share a toolkit with templates that dation inattention. This course will arm you with you can use to develop your own succes- • When and how to engage in the inter- sion plans. active process required by law of su- the right tools to conduct a sound investi- pervisors gation, enabling and empowering all Date: April 29, 2020 • What happens if you fail to provide a involved to focus on the job at hand in- reasonable accommodation. Time: 8:00 am to 12 noon stead of the problems afoot. Date: May 14, 2020 Location: Beaudry Time: 10:00 am to 12:00 noon Audience: Managers/Aspiring Location: Beaudry Date: March 19, 2020 Managers Audience: Supervisors & Managers Time: 9:00 am to 11:00 am Location: Beaudry Audience: Supervisors & Managers - 22 -
Training Support for Special Education Paraprofessionals Special Education Paraprofessionals! • Special Education Paraprofessional Framework Training It takes a special individual to be a In this tutorial, we guide you through each of the competen- cies in the Paraprofessional Performance Framework in detail, successful Special Education Para- describing what an effective behavior is for each competency, professional – one who is patient, and and providing examples to further illustrate the expected compassionate, one who is knowledgea- behavior for each one. ble about the needs of the students, and Additionally, the following modules provide a founda- one who has the passion to see that tion for paraprofessionals to be able to assist in any students do well. LAUSD is committed program they are assigned and work with teachers to to providing the training to support implement instruction, positive behavior support, Special Education Paraprofessionals so social-emotional support and personal care to our they can be best prepared to effectively students with disabilities. serve our special education students. In Fall 2016, we conducted a survey of • Managing Health and Physical Needs of Students with Disabilities all Special Education Paraprofessionals and Teachers. We heard you. Based on • Equipping Paraprofessionals to Support Students results of the survey, the District devel- with Disabilities with Positive Behavioral Tools and oped 5 new online training modules to Strategies address those areas that were of great- est interest. • Equipping Paraprofessionals with Instructional Tools and Strategies to Support Students with Disabilities on the Alternate Curriculum • Equipping Paraprofessionals with Instructional Tools and Strategies to Support Students with Disabilities on the General Core Curriculum All courses are online, can be accessed any time, and do not need to be completed in one sitting. - 23 -
Integrated Disability Management “What You Need to Know” Disability Management Series Series ABSENCE MANAGEMENT Our Integrated Disability Management (IDM) Team focuses on employee • Navigating Protected Absences: FMLA and CFRA disability management through the • Navigating Protected Absences: Pregnancy Reasonable Accommodations, Stay-at- Disability Work/Return-to-Work, Workers’ Compensation, State and Federal protect- • Navigating Protected Absences: Parental Leave ed leaves and Absence Management programs. IDM staff minimizes the effects • FMLA and CFRA Eligibility and Year of disability and absence in the work place by providing supportive guidance to • Protected Absence Workflow and Medical Certification supervisors and employees, consistent application of complex statutes and • Protected Absence Codes policies and disability management training services. STAFF ATTENDANCE The “What You Need To Know” Series is a series of classes for employees who • Managing Staff Attendance need to be familiar with relevant laws and District policies relating to absence management. WORKERS’ COMPENSATION • Workers’ Compensation STAY-AT-WORK/RETURN-TO-WORK • Stay-at-Work/Return-to-Work Sign up for all courses through MyPLN. - 24-
Online Learning Courses We invite you to look at our library of courses and participate in as many as you would like The Organizational Excellence Branch is pleased to offer a comprehensive library of e-Learning courses. Our online training program allows employees the opportunity to view numerous courses, and offers the flexibility to view courses at their own pace. TO VIEW COURSES: ⬧ Access Skillsoft courses at: achieve.lausd.net/mypln ⬧ Click on LAUSD Employees >> Login ⬧ Enter your full LAUSD email address for the login & your District single sign-on password ⬧ Select “Search” and enter a keyword from the course title or topic of interest ⬧ Select the course and click “Launch” to begin - 25 -
Online Learning Courses Offered through Skillsoft PROMOTE YOUR CAREER GROWTH With OE is pleased to offer a comprehensive library of e-Learning courses available 24 /7. These classes are available to assist in building job- related competencies. What Would You Like To Learn Today? Skillsoft offers a full range of business courses covering many topics including … CHECK OUT THESE CLASSES CHECK OUT THESE CLASSES Managing the Stress of Organizational Change Investigating Arguments (27 minutes) (6 minutes) Confronting Your Assumptions (24 minutes) Redefining Yourself after Organizational Change (29 Reaching Sound Conclusions (21 minutes) minutes) Critical Thinking (15 minutes) Managing Organizations Change So Get Ready (30 minutes) Critical Change Thinking The Art of Staying Focused (30 minutes) Clarity and Conciseness in Business Writing Make the Time You Need: Get Organized (28 minutes) (31 minutes) Managing Pressure & Stress to Optimize Performance Editing and Proofreading Business Documents (26 minutes) (30 minutes) Maximize Your Productivity by Managing Time and Productivity Tasks (25 minutes) Business Audience and Purpose in Business Writing Writing (29 minutes) Taking Stock of Your Work/Life Balance (22 minutes) Written Communication (15 minutes) Getting Time under Control (15 minutes) To View these Webinars: visit MyPLN at achieve.lausd.net/mypln. Select the search button and search for a course using a keyword from the course title. - 26 -
Online Learning Through the Community Free Learning in your Community with With a library card from the County of Los Angeles Public Library Visit https://lacountylibrary.org/ Lynda.com provides free online courses through the LA City and County library systems. All you need is a library card. You can access 1,000s of videos, courses and learning paths (a series of aligned content) in a variety of areas, including: ✓ Photography ✓ Business ✓ Video ✓ Design ✓ 3D + Animation ✓ Information Technology ✓ Education + Elearning ✓ Marketing ✓ Web This includes courses in all Microsoft products, Sharepoint, OneDrive, Google, and so much more. - 27 -
Software and Web-Based Technology Resources Technology Training Resources Microsoft® Office Training and More – Much More! 24/7 Online Resources YouTube Resources TechTalk TOPICS INCLUDE: Microsoft® YouTube has a wealth of tech- Our Information Technology Office Software Tutorials, Web- nology resources: Check out Division has a library of video Based Computer Skills and PC- these two channels dedicated to sessions highlighting various tech- Based Computer Skills “Advanced Excel “ tutorials nology tools such as: Sharepoint, Visit www.oetraining.net Evernote; and Google Forms My Online Training Hub https:// Click on Employee Resources, tinyurl.com/myonlinetraininghub Visit https://achieve.lausd.net/ Just-In-Time Training Support, techtalk to view these videos then Computer Skills Leila Gharani https:// tinryurl.com/leilagharani - 28 -
Online Learning Courses Offered Through OE Supervisor’s Resources Employee’s Resources • HR & The Law (Self-paced, each module is 10 - • Taking Charge of your Workday (30 minutes) 15 minutes) • Top Tips and Tools for Organizing Your Work- • Selecting The Right Person For The Job (1 - 2 day (1 hour) hours) • Understanding Service Credit & Your Retire- • Classified Employment Forms: Everything ment with CALPERS (45 minutes) You Always Wanted to Know But Were Afraid to Ask (1 hour) • The Value of Your CalPERS Membership as an LAUSD Classified Employee (45 minutes) • Pregnancy & “New Mom” Compliance Must- Knows (1 hour) • The Multi-Generational Workforce – Up, Down and Sideways! (30 minutes) Career Resources School Office Resources • Career Boot Camp Webcast Series (A series • Elementary and Secondary Cumulative of 4 webinars) Records (45 minutes each) • Roadmap to a Successful Career (1 - 2 hour • Elementary and Secondary Enrollment (45 course) minutes each) • The Influential Communicator Webcast • Imprest Fund Accounting Basics (A series of 7 learning modules) Series (A series of 4 webinars) • Payroll Basics (A series of 16 learning modules) To View these Webinars: visit MyPLN at achieve.lausd.net/mypln. - 29 - Select the search button and search for a course using a keyword from the course title.
JUST-IN-TIME TRAINING SUPPORT LIBRARY OF ONLINE TOPICS Supervisor’s Resources Employee’s Resources Absence Management Change Management Business Writing Communication Skills Conflict Management Customer Service Essentials: Computer Skills Customer Service Essentials Supervisor's Toolkit Email Communication Inspired Service Emergency Response Procedures FMLA Language Skills Organized to Succeed Meeting Management Orienting/Reorienting New Employees Presentation Skills Project Management Performance Management Recognition Resources Safety and Security for Schools Time Management and Offices Reasonable Accommodations Risk Management Telephone Courtesy Work/Life Balance Teambuilding Worker’s Compensation Career Resources School Office Resources Career Preparation Interviewing Techniques Best Practices for SAA’s Budget Accounting Job Search Techniques Resume Writing Cumulative Records Early Childhood Education Test Taking Tips Elementary Enrollment Functions of IFS EZ DOC Procedures Imprest Procedures LRP Shopping Cart MiSiS Office Organization Procedures P-Card Payroll Policies/IFS GUI Purchase Orders Secondary Attendance School Business Panel Shopping Cart Student Body Accounting To View these Topics: Visit www.oetraining.net; Click on Employee Resources then Just-in-Time Training Support - 30 -
DO YOU WANT TO GO BACK TO SCHOOL TO EARN YOUR DEGREE? ASSOCIATE’S DEGREE IN GENERAL STUDIES (A.A.) ASSOCIATE’S DEGREE IN COMPUTER SCIENCE INFORMATION TECHNOLOGY (A.A.) BACHELOR’S DEGREE IN PUBLIC SECTOR MANAGEMENT (B.S.) MASTER’S DEGREE IN PUBLIC ADMINISTRATION (M.P.A.) Do you Classified employees are eligible to receive between $600-$1100 every fiscal year in tuition reimbursement for taking courses that relate to their District service. - 31 -
EARN YOUR DEGREE At LAUSD Courses Are Held at our Downtown Beaudry Location LAUSD Offers Tuition Reimbursement! TUITION REIMBURSEMENT IS A FANTASTIC BENEFIT Tuition reimbursement is a fantastic benefit available to Classified employees who qualify to help offset the expenses incurred when taking courses or trainings on their own time to develop and enhance their careers at LAUSD. Qualified employees may receive between $600 and $1,100 per fiscal year. Take advantage of this benefit now by looking into options for eligible coursework! To submit new requests, please visit: https://tuitionrequest.lausd.net
CAMPUS AIDE TRAINING School Security Certificate Program Presented by the LAUSD Police Department and The Organizational Excellence Classified Training Branch According to Section 38001.5 of the Education Code, anyone who provides security service for more than 20 hours a week on a school campus must FIRST complete a 24-hour training curriculum set forth by the State of California. Program Session topics include: Role of School Security Security Awareness Dynamics of Student Behavior Law and Liability I & II Participants may register for one of the following sessions: February 24, 25, 26, April 27, 28, 29 or May 27, 28, 29, 2020 If you anticipate being assigned to work more than 20 hours a week in a Campus Aide position, please email email@example.com - 33 - with the subject line: Campus Aide Training.
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