SPRING - 2020 ORGANIZATIONAL EXCELLENCE - Classified Training - oelausd.org
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ORGANIZATIONAL EXCELLENCE Classified Training SPRING - 2020
The New Wave of Opportunities
Greetings from Organizational Excellence!
Welcome to the Spring catalog. We have a new design that we hope you enjoy: the wave.
You will begin to see the wave on many of OE’s materials, including this catalog and many
of our flyers. It represents the wave of training opportunities that OE brings to Classified
employees.
Waves represent an influx of new ideas and energy. This is like the new live training classes
that OE staff members have developed for Classified employees, including incredible office
technical support and SAA training. OE also offers top-tier training from FranklinCovey. In
addition, there are plenty of online training courses that have been added to My
Professional Learning Network (MyPLN). This growth in training resources reflects the
many ways that OE is supporting employees in their efforts to learn, whether it is in-person
or online.
In addition, the wave symbolizes an important decision. For many of our Classified
employees this can mean the decision to go back to school or to pursue a promotion…or
both. Luckily, OE has established partnerships with local colleges to bring professors from
college campuses to LAUSD headquarters. This offers employees the chance to go back to
school after work and on the weekends to get their AA, BA or Master’s Degree. To make
this more affordable, OE offers annual tuition reimbursement that can cover part of the
cost of school. This means that OE makes it easier for Classified employees to make the
decision to continue their education and to work towards their promotion.
We hope you like the new design. Please take a look at the numerous class offerings listed
in this catalog that unlock opportunities for you at work or for your future aspirations.
Remember to always Learn, Grow, and Succeed!
Best,
Rick Jyles
Rick Jyles is a Multimedia Designer and member of Organizational Excellence.
He has served the Los Angeles Unified School District for 14 years.
Contents of Catalog
TRAINING HIGHLIGHTS STAFF DEVELOPMENT FOR SCHOOL
Conducting Effective Meetings……………..…... 1 OFFICES con’t
Succession Planning………………………………….. 1 Current Time Reporting Practices…………….. 8
FranklinCovey: Unconscious Bias………….. 1 Imprest Fund Accounting………………………… 8
Time Reporting Fundamentals…………………. 8
CLASSIFIED GROWTH AND Preparing for the Role of SAA’s………………. 9
DEVELOPMENT TOOLS………………….. 2
Just-in-Time Training Resources…………...... 10
TRAINING SUPPORT FOR OFFICE FRANKLINCOVEY
PERSONNEL
The 5 Choices to Extraordinary
Training Support for New SAAs….………………. 4 Productivity…………………...….……………………. 12
School Business Services Panel………..………... 4 Project Management Essentials………………. 12
Presentation Advantage………………………….. 12
STAFF DEVELOPMENT FOR SCHOOL
Leading at the Speed of Trust…………………. 12
OFFICES
Elementary & Secondary Technical Office The 6 Critical Practices for Leading a
Procedures……………………………………………….. 5 Team………………………………………………………. 13
Best Practices for SAAs…………..…………………. 5 The 7 Habits for Managers………………………. 13
Elementary & Secondary Office The 7 Habits of Highly Effective People…… 13
Organization……………………………………….……. 5
Elementary Cumulative Records……………….. 6 Unconscious Bias…………………………………….. 13
Elementary Enrollment Procedures…….……. 6 Find Out Why………………………………………….. 14
Elementary Student Body Accounting Leading Customer Loyalty………………………… 14
Management……………………………………………. 6
Meeting Advantage………………………….…….. 14
Cumulative Records for Secondary Schools 7
Writing Advantage…………………………….……. 14
Secondary Attendance Office Organization
and Procedures………………………………………... 7
Budget Accounting…………………………………... 7
COURSE RECOMMENDATIONS GENERAL COURSES
FOR MANAGERS………………………….. 15
Conducting Effective Discrimination
& Harassment Investigations…………………….. 22
COURSE RECOMMENDATIONS
FOR SUPERVISORS……………………... 15 Succession Planning………………………………….. 22
Reasonable Accommodations…………………… 22
SUPERVISORY PROGRAMS
Overview………………………………………………….. 16
TRAINING SUPPORT FOR
The Role of the Supervisor………………………... 17 PARAPROFESSIONALS…………………… 23
Managing Conflict in a Diverse Workplace… 17
INTEGRATED DISABLITY
Business Writing for Supervisors………………. 17
MANAGEMENT “What You
Communicating Effectively ………………………. 17 Need To Know” Training…………… 24
Motivating Your Staff……………………………….. 18
HR and the Law ………………………………...……. 18 ONLINE LEARNING PROGRAM
Performance Management Part 1…………... 18 Introduction.……………………………………………. 25
The Evaluation Process for Classified Skillsoft Courses..…………………………………….. 26
Employees………………………………………………... 19
Learning in Your Community.………………….. 27
The Discipline Process for Classified
Technology Resources…………………………….. 28
Employees………………………………………………… 19
Online Courses Offered Through OE..………. 29
Collective Bargaining Agreements ……………. 19
Treating Staff Fairly…………………………………… 19
MISCELLANEOUS
Leading Teams - Building Trust and
Commitment…………………………………………….. 20 True Colors………………………………………………... 30
Degree Programs………………………………………. 31
Family Care and Medical Leave ………………… 20
Tuition Reimbursement……….....……………….. 32
Change Management……………………………….. 20
Campus Aide Training ……………………………….. 33
GENERAL COURSES Everyday Heroes………………………………………. 45
Retirement Planning Workshop……………….. 21
Customize Training Through OE…...…………… 46
Conducting Effective Meetings…………………. 21
Workplace Harassment Prevention for
Supervisors……………………………………………... 21
Organizational
Excellence
HIGHLIGHTS
Conducting Effective Meetings
POPULAR To meet or not to meet? That is the first question. If you decide to meet, what will make your
CLASS
meeting effective? Join us in this workshop to discover proven strategies on how to achieve
meeting objectives, lead participatory discussions and control the tone and course of your meetings.
Date: February 19, 2020
Time: 8:30 am to 11:30 am
Location: Beaudry
Succession Planning
POPULAR
CLASS Succession planning ensures that there are highly qualified people in all of your mission-critical
positions—not just today, but tomorrow, next year, and five years from now.
This course will help you identify, prepare and develop future leaders more effectively. You will
learn the step-by-step process for implementing and facilitating a robust succession planning
process. We will also share a toolkit with templates that you can use to develop your own
succession plans.
Date: April 29, 2020
Time: 8:00 am to Noon
Location: Beaudry
Audience: Managers/Aspiring Managers
POPULAR Unconscious Bias: Understanding Bias to Release Potential
CLASS There is no idea more fundamental to performance than how we see and treat each other as human
beings. By applying what you learn in this work session, you will increase your ability to
notice and adjust for biases; more fully respect, include, and value the people around you; and
release everyone’s potential to contribute their best.
Date: May 28, 2020
Time: 8:00 am to 4:30 pm
Location: Beaudry
-1- To register for any of these classes, visit MyPLN at achieve.lausd.net/mypln.
Select the search button and search for a course using a keyword from the course title.
Classified Growth
and Development Tools
Tools for Classified Employees who want to Grow
their Potential in the Workplace
The Classified Growth & Development (CGD) tools engage employees in a
dynamic process that enables them to:
• reflect on their current skills
• create development plans
• participate in growth and development activities
• and track progress
with the ultimate goal of positively impacting their overall performance.
Available at: https://myapps.lausd.net/Eval/
Choose ”Classified Growth and Development” under “Available Options”
NOW
AVAILABLE
-2-
Training
Support for
School Office Personnel
“ Office Personnel have a critical job
as they manage school offices,
ensure that the operations run
efficiently and make sure our “
students and other customers are
well cared for.
-3-
NEW SAAs -
The OE Trainers
Are Here for You!
If you have recently been selected as a
School Administrative Assistant (SAA),
congratulations! You are about to
embark on one of the most challenging
and rewarding careers our schools have
to offer. Our team of trainers wants to
be sure you are set up for success. One
of the best ways we can do that is to get
you immediately connected to crucial
training and specialized resources tailor-
made for you! Feel free to reach out to
us to learn more about what resources
we have to offer.
Contact Us At 213/241-3440 or
at oetraining@lausd.net
School Business
Services Panel
for School Administrative Assistants
and Office Managers
You are invited to attend a School
Business Services Panel and obtain
answers to your questions related to
school operations. A panel representing
functions such as classified assignments,
leaves, training, payroll, fiscal services,
MiSiS, recruitment, selection, and
procurement will present critical
information to you and answer your
questions.
February 27, 2020
8:00 am to 12:30 pm (Beaudry)
-4-
STAFF DEVELOPMENT FOR SCHOOL OFFICES
Elementary and Secondary Best Practices for Elementary and Secondary Office
Technical Office Procedures School Administrative Organization Procedures
Assistants
If you have been newly assigned to This workshop is designed to This workshop covers the impor-
an elementary or secondary office improve your performance in an tance of office organization
position, then this two-day workshop elementary or secondary school. We procedures for creating a welcoming
is for you. Participants will learn how will give you practical solutions to environment at our schools. We
to properly enroll students and how everyday situations and challenges identify the benefits of being orga-
to handle cumulative records. This common to School Administrative nized and explain barriers to avoid, to
two-day workshop is full of hands-on Assistants (SAAs). Learn time-saving help us increase productivity. We
activities that will introduce critical techniques and the best way to explain the record retention period
and fundamental skills for working in organize offices. This workshop also and provide tips on how to organize
a school office. Come join us for this focuses on strengthening communi- documents related to budget, payroll,
training and leave armed with a cation with the clerical staff and P-card, imprest account, shopping
wealth of knowledge! successfully managing school reports. cart, student body accounting,
PLEASE NOTE that separate classes for enrollment, and cumulative records,
elementary schools and secondary schools according to LAUSD Policies.
are available.
A workshop will be offered as soon as there is a sufficient number of individuals ready to attend.
Indicate your interest by visiting MyPLN at achieve.lausd.net/mypln.
-5-STAFF DEVELOPMENT FOR SCHOOL OFFICES
Elementary Cumulative Elementary Enrollment Elementary Student Body
Records Procedures Accounting Management
Join us for an informative workshop If you have been newly assigned to Need practical recommendations to
on cumulative records procedures an elementary school, this workshop operate the Elementary Student
for elementary schools. Using the is a must. Participants will learn Body Account? Want to know more
Elementary Cumulative Records proper registration and enrollment about what is expected?
Handbook, participants will learn practices.
how to organize, maintain, and Join us for a workshop full of hands-
These practices include documents on activities that will reinforce
process student records.
needed to verify the birth date of the critical and fundamental skills neces-
Participants will learn how to create student, the immunization require- sary to successfully operate the
and maintain records, and check ments, residence verification, and Elementary Student Body Account.
students in and out. Additionally, will cover other forms needed to
you will learn how to use the chrono- complete the enrollment packet.
logical age calculator and how to
ensure your records are compliant.
Schools or local district offices that wish to have one of the school-office procedures workshops brought onsite (for a minimum of 15 school-based
Classified employees) may email us with their request to oetraining@lausd.net.
- 6-STAFF DEVELOPMENT FOR SCHOOL OFFICES
Cumulative Secondary Attendance
Budget
Records For Secondary Office Organization and
Accounting
Schools Procedures
Join us for an informative workshop Learn how we can all make a differ- Have you been assigned to assist the
covering cumulative record proce- ence by providing a welcoming and administrator with the school
dures for secondary schools. Using caring environment, accurate budget? Do you want to learn how
the Secondary Cumulative Records information, and an organized to view and understand your Budget
Handbook, participants will learn office for our students, parents, and Availability Report and BTS reports?
the creation, organization, mainte- staff. In addition to covering best Would it be helpful to better under-
nance, and processing of student practices for creating a professional stand how to set up your salary and
records according to LAUSD policy. attendance office, this workshop non-salary control sheets and how to
covers proper registration proce- create budget transfers? If so, this
dures, enrollment and withdrawal class is for you. This workshop
procedures, corresponding forms to covers the basics of school budget
use, organization of files, and record keeping and accounting.
customer service.
A workshop will be offered as soon as there is a sufficient number of individuals ready to attend.
Indicate your interest by visiting MyPLN at achieve.lausd.net/mypln.
-7-STAFF DEVELOPMENT FOR SCHOOL OFFICES
Current Time Imprest Fund Time Reporting
Reporting Practices Accounting Fundamentals
This class presents a review of This workshop covers essential This four-hour workshop is a basic
current time reporting practices. information on the appropriate use overview of BTS/SAP time reporting
A brief synopsis of Bulletin 6638 is of Imprest Fund Accounts including concepts and procedures for NEW
covered regarding the responsibili- current policies, procedures, and timekeepers. This is a theory-based
ties of the timekeeper/approver. required forms. Participants will fundamental overview of time entry
The class includes a discussion on receive hands-on training on bank detail. This class is not a computer
how benefit hours are earned and statement reconciliation and hands-on training. If you are a new
monitored. Absence/attendance required LAUSD Imprest Fund timekeeper/reporter and still have
code changes and additions are reports. questions regarding basic time en-
reviewed along with BTS/SAP key- try, this class is for you.
board short-cuts, jump links, and
informational reports relative to
time reporting. This class is not a
hands-on training.
Schools or local district offices that wish to have one of the school-office procedures workshops brought onsite (for a minimum of 15 school-based
Classified employees) may email us with their request to oetraining@lausd.net.
- 8-ARE YOU READY
TO TAKE ON
THE CRITICAL
ROLE OF AN
SAA?
If you have thought about advancing your career by
serving as a School Administrative Assistant (SAA), then
begin preparing yourself by taking advantage of a
variety of training resources and support.
Don’t wait to start your training journey – the opportunity to prepare and learn
all that you can is now. Here are some of the recommended SAA preparation
training and resource options that will get you started:
RECORDED WEBCASTS VIA MYPLN
A series of webcasts are available for those employees interesting in learning vital information
necessary to be successful as an SAA. To view these webinars: visit MyPLN at achieve.lausd.net/mypln.
Select the search button and search for a course using a keyword from the course title.
Elementary & Secondary Enrollment Elementary Cumulative Records
Email Dos and Don’ts Imprest Accounting
Interviewing Techniques Payroll Basics Online
People Smart Communication Skills Secondary Cumulative Records
Student Body Accounting Test-Taking Strategies Webinar
-9-Visit
www.oetraining.net
Click on Employee
Resources then
Just-in-Time Training
JUST-IN-TIME TRAINING SUPPORT
Receive training when and where you need it by viewing online tutorials from your own desk.
Get the answers you need immediately or update your knowledge of critical topics 24/7.
FEATURED TOPICS
Best Practices for Elementary Budget Accounting Cumulative Records for Elementary &
& Secondary SAAs Secondary Schools
Elementary Enrollment Proce- Email Communication Imprest Procedures
dures
Interviewing Techniques MiSiS Office Organization Procedures for
Elementary & Secondary Schools
Payroll Performance Mgt Secondary Attendance
Student Body Accounting
SAA BOOTCAMP
The SAA Boot Camp Training Series is an intensive multi-week training program that
covers the many facets of the SAA role and corresponding school office procedures that
one must know to be ready for success.
Interested in attending a future program? Email us at oetraining@lausd.net if you wish to be
notified the next time the SAA Training Boot Camp is offered.
Use the subject line SAA Boot Camp Interest.
DON’T HAVE TIME TO ATTEND?
Watch It Online at MyPLN
All classes are available for viewing. Visit achieve.lausd.net/mypln and use keyword “SAA”.
- 10 -Do you want to be more effective
and more focused at work?
Organizational Excellence is offering classes from FranklinCovey.
We Are Pleased to Present
- 11 -We Are Pleased to Present
CURRENT OFFERINGS
The 5 Choices to Extraordinary Productivity
It is both easier and harder than ever to achieve extraordinary productivity. Because of this, it is
no longer about knowing a few time management concepts. A culture of productivity is about
doing; mastery of the skills you will learn should not only produce an increase in productivity,
but also a renewed sense of engagement and accomplishment.
Date: February 20, 2020
Time: 8:00 am to 4:30 pm
Location: Beaudry
Project Management Essentials for the Unofficial Project Manager
Participants learn a four-step process for skillfully managing projects, large or small. This
proven approach helps employees with little or no project management experience, deliver high
-quality projects on time and within budget.
Date: February 26, 2020
Time: 8:00 am to 4:30 pm
Location: Beaudry
Presentation Advantage
Participants discover how to craft presentations around essential objectives, present key
concepts and ideas with power and enthusiasm, and design and present effective visuals.
Date: March 26, 2020
Time: 8:00 am to 4:30 pm
Location: Beaudry
Leading at the Speed of Trust
Identify and close trust gaps that exist in your organization. As a result of attending this work
session, participants will be able to better manage change and lead high-performing teams that
are agile, collaborative, innovative, and engaged.
Date: April 14, 2020
Time: 8:00 am to 4:30 pm
Location: Beaudry
To register, visit MyPLN at achieve.lausd.net/mypln.
Select the search button and search for a course using a keyword from the course title. - 12 -We Are Pleased to Present
CURRENT OFFERINGS
The 6 Critical Practices for Leading a Team
This solution equips first-level leaders with skills and tools to get work done with and
through other people. The program is ideal for new first-level leaders; it also applies to lead-
ers who have been in their roles for some time, and are looking for practical and relevant
guidance on how to effectively lead and manage their teams.
Date: April 16, 2020
Time: 8:00 am to 4:00 pm
Location: Beaudry
Audience: Supervisory Classified staff
The 7 Habits for Managers: Essential Skills and Tools for
Leading Teams
This program equips team leaders to effectively lead a team of people by first focusing on
who a manager IS, then what a manager DOES. Its uniqueness is the lens of the 7 Habits
framework – and the way it applies new mindsets, skills, and useful tools towards becoming
a great team leader who can consistently deliver results.
Date: April 23 AND April 30, 2020
Time: 8:00 am to 4:00 pm
Location: Beaudry
Audience: Managers/Aspiring Managers
The 7 Habits of Highly Effective People
Renowned as the world’s premier personal-development offering, The 7 Habits of Highly
Effective People sets the foundation for professional effectiveness – increasing productivity,
restoring balance, and developing greater maturity and responsibility.
Date: May 13 AND May 20, 2020
Time: 8:00 am to 4:30 pm
Location: Beaudry
Unconscious Bias: Understanding Bias to Release Potential
There is no idea more fundamental to performance than how we see and treat each other as
human beings. By applying what you learn in this work session, you will increase your ability
to notice and adjust for biases; more fully respect, include, and value the people around
you; and release everyone’s potential to contribute their best.
Date: May 28, 2020
Time: 8:00 am to 4:30 pm
Location: Beaudry
To register, visit MyPLN at achieve.lausd.net/mypln.
- 13 - Select the search button and search for a course using a keyword from the course title.We Are Pleased to Present
1 Day 1 Day 1 Day
FIND OUT WHY: THE KEY LEADING CUSTOMER MEETING ADVANTAGE
TO SUCCESSFUL LOYALTY: ENGAGING YOUR
TEAM TO WIN THE HEART Participants learn how to run
INNOVATION
effective meetings by frontloading
OF EVERY CUSTOMER before the meeting, focusing
productively during the meeting,
Help those in your organization Loyalty is a strong feeling of
and following through successful-
deeply understand the challenges commitment. Loyal customers
ly after the meeting.
customers experience when try- regularly frequent your business,
ing to achieve desired results refer others, and promote your
from a given set of conditions, brand. Loyal employees feel
and then use that knowledge to included and contribute to organi-
drive successful innovation. zation and team success. This
Innovation doesn’t have to rely on work session will enable you to
luck. Instead of being a hit-or-miss become a leader who earns the
proposition, innovation can be far loyalty of customers and team
more predictable—and far more members consistently and will
successful—but only if we think teach your team how to earn
about it differently. customer loyalty consistently.
2 Days
A workshop will be offered as soon as there WRITING
is a sufficient number of individuals ready ADVANTAGE
to attend - Indicate your interest by Teaches how to set quality writing
visiting MyPLN at achieve.lausd.net/mypln. standards that help your employ-
ees increase productivity, resolve
You can also request that a program be issues, avoid errors, and heighten
creditability. Participants will gain
delivered to a department or team. Please skills for revising and fine-tuning
email us at oetraining@lausd.net to every kind of document.
request a program.
- 14 -COURSES FOR MANAGERS AND SUPERVISORS
Course Recommendations Course Recommendations
FOR MANAGERS FOR SUPERVISORS
Conducting Effective Meetings Workplace Harassment Prevention
To meet or not to meet? That is the first ques- for Supervisors
tion. If you decide to meet, what will make your Attend this workshop and gain the knowledge
meeting effective? Join us in this workshop to you need to prevent workplace harassment,
discover proven strategies on how to make your and also meet your legal obligation to complete
meeting successful. workplace harassment prevention training.
Date: February 19, 2020 Date: March 12 or May 6, 2020
Time: 8:30 am to 11:30 am Time: 10:00 am to 1:00 pm
The 7 Habits for Managers: Essential Conducting Effective Discrimination
Skills and Tools for Leading Teams & Harassment Investigations
This FranklinCovey class equips team leaders to A prompt and effective investigation of a work-
effectively lead a team of people by first focusing place problem can prevent it from growing out
on who a manager IS, what a manager DOES. of control. This course will arm you with the
right tools to conduct a sound investigation,
Date: April 23 AND April 30, 2020 empowering all involved to focus on the job at
Time: 8:00 am to 4:00 pm hand instead of the problems afoot.
Date: March 19, 2020
Succession Planning Time: 9:00 am to 11:00 am
Succession planning ensures that there are
highly qualified people in all of your mission- Reasonable Accommodations
critical positions—not just today, but in the Learn what is necessary to fulfill your legal
future. This course will help you identify, pre- obligations in providing reasonable accommo-
pare and develop future leaders effectively. dations to employees with disabilities.
Date: April 29, 2020 Date: May 14, 2020
Time: 8:00 am to Noon Time: 10:00 am to 12:00 noon
To register, visit MyPLN at achieve.lausd.net/mypln.
- 15 - Select the search button and search for a course using a keyword from the course title.The Exceptional Supervisor
Certificate Program
The Exceptional Supervisor Certificate Program
targets individuals preparing to become a
supervisor and those who are already in the role.
Level I: for current or aspiring supervisors
• The Role of the Supervisor - March 4, 2020
• Strengthening Relationships by Managing Conflicts in a
Diverse Workplace - March 11, 2020
• Business Writing for Supervisors - March 18, 2020
• Communicating Effectively - March 25, 2020
• Motivating Your Staff - April 1, 2020
• HR and the Law - April 15, 2020
• Performance Management, Part I - April 22, 2020
Level 2: for current supervisors
• The Evaluation Process for Classified Employees -
February 18 or March 24, 2020
• The Discipline Process for Classified Employees -
February 25 or March 31, 2020
• Collective Bargaining Agreements - March 3, 2020
• Management Essentials - Treating Staff Fairly -
March 10, 2020
• Family Care and Medical Leave - Understanding the Law
& Navigating District Procedures - April 21, 2020
• Change Management - May 19, 2020
• Leading Teams - Building Trust and Commitment -
May 21, 2020
Participants may sign up to take one or more classes;
however, completion of all 7 classes is required
to receive a certificate for ESCP 1 and/or 6 classes for ESCP 2
This certificate program will be filled on a first-response, first-enrolled basis. Priority will be given to those who register for the entire certificate program.
Employees interested in attending individual classes will be enrolled if seating is available. To enroll, visit MyPLN at achieve.lausd.net/mypln.
- 16 -SUPERVISORY CERTIFICATE
PROGRAM - Level One
1. The Role of the Supervisor 2. Managing Conflicts in a
and Supervisors’ Handbook Diverse Workplace
Supervision is an important job. A supervi- This interactive and practical workshop
sor not only needs to be knowledgeable (offered by the District’s Office of Human
about the work performed by her or his Relations, Diversity and Equity) will support
staff, but also must be skilled in managing participants’ ability to be interpersonally
and motivating people. This course offers an effective in the workplace. Conflict resolu-
introduction to the role of a supervisor and tion and problem solving are key success
provides participants with a broad under- skills for all employees, so take advantage of
standing of what it takes to be an effective
this opportunity and register today.
supervisor. Course content will cover:
• Explore personal communication styles
• The roles and responsibilities of a supervisor
• Methods for managing employees for success • Improve employee relations through the
• Techniques for communicating effectively exploration of cross-cultural communication
with employees • Develop conflict resolution skills
• Respond to verbal conflict
March 4, 2020 - Beaudry Building March 11, 2020 - Beaudry Building
8:30 am to 11:30 am or 12:30 pm to 3:30 pm 8:30 am to 11:30 am or 12:30 pm to 3:30 pm
3. Business Writing For Supervisors 4. Communicating Effectively
Successful supervisors must be able to express Communicating with impact is one of the
their thoughts and ideas clearly and succinctly skill sets that can foster your effectiveness
in writing. This workshop provides participants as a supervisor faster than any other!
with a review of the essentials of business Coincidence? Not really. Demonstrating
writing including grammar and punctuation. excellent communication skills will cause
Participants receive strategies for composing you to stand out as a supervisor and can
well-written business documents that help you to get well-deserved recognition.
communicate the intended message. In this session, you will learn how to:
• Avoid the most common obstacles to
achieving “buy-in” with others
• Master the art of connecting with others
• Communicate empathy when dealing
with even the most difficult people
March 18, 2020 - Beaudry Building March 25, 2020 - Beaudry Building
8:30 am to 11:30 am or 12:30 pm to 3:30 pm 8:30 am to 11:30 am or 12:30 pm to 3:30 pm
To register, visit MyPLN at achieve.lausd.net/mypln.
- 17- Select the search button and search for a course using a keyword from the course title.SUPERVISORY CERTIFICATE
PROGRAM - Level One
5. Motivating Your Staff 6. HR and the Law: An Update on
HR Laws
One of the important components of the role As a supervisor, your responsibilities most
of a supervisor is effectively motivating a likely include making personnel decisions on
team. Learning to motivate staff members to a regular basis. Whether hiring, disciplining,
work together collaboratively is essential to promoting, considering requests for leaves,
meeting staff goals and objectives. This or responding to other issues, it is critical that
workshop provides participants with ideas on you act in accordance with a wide range of
how to encourage team members to work laws and government regulations. This work-
together cohesively and to inspire each other shop acquaints participants with key employ-
to attain performance goals. Highlights: ment laws and offers suggestions on how best
• Learn ways to minimize workplace negativity to supervise while maintaining compliance
• Understand what motivates people with the law.
• Discover how management style can make a
difference
April 1, 2020 - Beaudry Building April 15, 2020 - Beaudry Building
8:30 am to 11:30 am or 12:30 pm to 3:30 pm 8:30 am to 11:30 am or 12:30 pm to 3:30 pm
7. Performance Management
(Part I)
The No Surprises Approach to Good
Management: Managing the performance
of staff is arguably one of the most critical
roles carried out by our District's managers
and supervisors. In part one of this work-
shop series, we will cover our District's
process for successfully managing perfor-
mance. Participants will learn how to:
• Establish goals and expectations
• Give positive and constructive feedback
• Acknowledge and guide performance
• Recognize the accomplishments of their
team and team members
April 22, 2020 - Beaudry Building
8:30 am to 11:30 am or 12:30 pm to 3:30 pm
To register, visit MyPLN at achieve.lausd.net/mypln.
Select the search button and search for a course using a keyword from the course title. - 18 -SUPERVISORY CERTIFICATE
PROGRAM - Level Two
1. The Evaluation Process for 2. The Discipline Process for
Classified Employees Classified Employees
Performance Management Part II A Performance Management Part II B
One key for supervisors to effectively manage Do you view the discipline process as critical
performance and support employees is to use to helping employees to be their best? Join
the Classified evaluation process. Evaluating your supervisory colleagues in this important
performance is crucial to success for both workshop to discuss the answer to that
employees and their workgroups. This work- question and many more. Demystify the
shop is presented by members of the Staff progressive discipline process and learn the
Relations team and includes topics such as: critical steps associated with this key perfor-
• Understanding why the evaluation process is mance management process. This workshop
so important to employee success will be brought to you by team members from
• Learning what Performance Appraisals are Staff Relations, so sign up today and learn
• Identifying steps and timing requirements for from the experts!
probationary and permanent evaluations
February 18 or March 24, 2020 February 25 or March 31, 2020
Beaudry Building Beaudry Building
8:30 am to 11:30 am 8:30 am to 11:30 am
3. Collective Bargaining Agreements 4. Management Essentials –
Treating Staff Fairly
A First-hand Look for Supervisors Most of us were taught from a very young age
If you supervise employees whose working to treat everyone fairly, but what does fair-
conditions are covered by labor contracts, this ness mean in the work environment? Specifi-
workshop offers you the opportunity to learn cally, what role does fairness play when
the fundamentals of employees’ and manag- supervising people? This session focuses on
ers’ rights. Facilitated by a members of the what fairness means in the relationship
Office of Labor Relations team, this informa- between supervisors and their staff members,
tive workshop will equip you with critical and discusses the benefits of treating
knowledge for managing in a unionized employees fairly.
environment.
March 3, 2020 - Beaudry Building March 10, 2020 - Beaudry Building
9:00 am to 11:00 am 8:30 am to 11:30 am
To register, visit MyPLN at achieve.lausd.net/mypln.
- 19- Select the search button and search for a course using a keyword from the course title.SUPERVISORY CERTIFICATE
PROGRAM - Level Two
5. Family Care and Medical 6. Change Management
Leave
Understanding the Law and Navigating Change is not an event; it is a process. Change
can happen quickly; however, it can take time
District Procedures for individuals to make the transition from one
The California Family Rights Act and Family
way of working to another. The change process
Medical Leave Act - known as “CFRA” and is about leading people from an old way of work-
“FMLA”- are the laws which set forth the ing to a new way of working. It's important to
requirements for family care and medical recognize that your role is to support individuals
leave. This two-part session will give you a through the transition. This course provides you
foundational understanding of the laws them- with strategies for leading changes within an
selves and what they require of our District organization, including effective approaches to
and you as a supervisor. introducing and communicating change. It also
provides strategies for dealing with employee
resistance to change, and for removing organiza-
tional obstacles to ensure a smooth transition.
April 21, 2020 - Beaudry Building May 19, 2020 - Beaudry Building
9:00 am to 12:30 pm 8:30 am to 11:30 am
7. Leading Teams: Building Trust
and Commitment
This workshop will provide you with the neces-
sary tools to increase trust and commitment
between you and your staff. Trust is the
foundation to building an effective team; with-
out it, teams do not function at their highest
level. This course offers strategies to build
trust based on encouraging honest, accounta-
ble, fair, and positive behavior. The course
also covers methods to increase team member
commitment by being supportive and acknowl-
edging contributions and achievements. By
using these strategies, team leaders can
develop a cohesive team that works to reach
its goals.
May 21, 2020 - Beaudry Building
8:30 am to 11:30 am
To register, visit MyPLN at achieve.lausd.net/mypln.
Select the search button and search for a course using a keyword from the course title. - 20 -GENERAL COUR
Retirement Planning Conducting Effective Workplace Harassment
Workshop Meetings Prevention for Supervisors
If you are considering retirement, this To meet or not to meet? That is the first Did you know that as a LAUSD supervisor,
workshop is for you! This is an opportuni- question. If you decide to meet, what will you are mandated by law to complete a
ty to ask questions and learn the course in sexual harassment prevention
make your meeting effective? Join us in
important retirement facts from District
this workshop to discover proven and other types of workplace harassment
and CalPERS representatives.
strategies on how to achieve meeting every two years? Did you know that
Program highlights include: objectives; lead participatory discussions supervisors can be individually sued for
• What to consider in selecting a retire- workplace harassment? Attend this work-
and control the tone and course of your
ment date
meetings. shop and gain the knowledge you need to
• How to calculate your service credit
prevent workplace harassment, and also
• How illness and vacation balances
factor into retirement considerations meet your legal obligation to complete
Date: February 19, 2020
Time: 8:30 am to 11:30 am workplace harassment prevention training.
Dates and Times:
• February 6, 2020 (9:00 am - 12:30 pm) Location: Beaudry
Audience: Supervisors & Managers Date: March 12 or May 6, 2020
• March 5, 2020 (9:00 am - 12:30 pm;
CalPERS application process 1:30 - 3:30) Time: 10:00 am to 1:00 pm
• April 2, 2020 (9:00 am - 12:30 pm) Location: Beaudry
• May 7, 2020 (9:00 am - 12:30 pm) Audience: Supervisors & Managers
• June 18,2020 (9:00 am - 12:30 pm)
To register, visit MyPLN at achieve.lausd.net/mypln.
- 21 - Select the search button and search for a course using a keyword from the course title.RSE OFFERINGS
Conducting Effective Discrimina- Succession Reasonable
tion & Harassment Investigations Planning Accommodations
Appropriately responding to a complaint Succession planning ensures that there This class will provide to you the knowledge
of discrimination, harassment or retalia- are highly qualified people in all of your and tools necessary to fulfill your legal
tion- or any other workplace issue- can mission-critical positions—not just today, obligations in providing reasonable
but tomorrow, next year, and five years accommodations to disabled employees. It
mean the difference between a harmoni-
from now. covers the requirements for employers of
ous work environment and a turbulent
This course will help you identify, prepare the Americans with Disabilities Act (ADA)
one; between a lawsuit being filed and and the Fair Employment and Housing Act
and develop future leaders more effec-
not being filed. A prompt and effective (FEHA). You will learn:
tively. You will learn the step-by-step pro-
investigation of a workplace problem can cess for implementing and facilitating a • What to do when you have a disabled
mitigate and prevent it from growing out robust succession planning process. We employee who requires an accommo-
of control, rather than escalating from will share a toolkit with templates that dation
inattention. This course will arm you with you can use to develop your own succes- • When and how to engage in the inter-
sion plans. active process required by law of su-
the right tools to conduct a sound investi- pervisors
gation, enabling and empowering all
Date: April 29, 2020 • What happens if you fail to provide a
involved to focus on the job at hand in- reasonable accommodation.
Time: 8:00 am to 12 noon
stead of the problems afoot. Date: May 14, 2020
Location: Beaudry
Time: 10:00 am to 12:00 noon
Audience: Managers/Aspiring
Location: Beaudry
Date: March 19, 2020 Managers
Audience: Supervisors & Managers
Time: 9:00 am to 11:00 am
Location: Beaudry
Audience: Supervisors & Managers - 22 -Training
Support
for
Special Education
Paraprofessionals
Special Education
Paraprofessionals!
• Special Education Paraprofessional Framework
Training
It takes a special individual to be a In this tutorial, we guide you through each of the competen-
cies in the Paraprofessional Performance Framework in detail,
successful Special Education Para- describing what an effective behavior is for each competency,
professional – one who is patient, and and providing examples to further illustrate the expected
compassionate, one who is knowledgea- behavior for each one.
ble about the needs of the students, and
Additionally, the following modules provide a founda-
one who has the passion to see that
tion for paraprofessionals to be able to assist in any
students do well. LAUSD is committed
program they are assigned and work with teachers to
to providing the training to support
implement instruction, positive behavior support,
Special Education Paraprofessionals so
social-emotional support and personal care to our
they can be best prepared to effectively
students with disabilities.
serve our special education students.
In Fall 2016, we conducted a survey of • Managing Health and Physical Needs of Students
with Disabilities
all Special Education Paraprofessionals
and Teachers. We heard you. Based on
• Equipping Paraprofessionals to Support Students
results of the survey, the District devel- with Disabilities with Positive Behavioral Tools and
oped 5 new online training modules to Strategies
address those areas that were of great-
est interest. • Equipping Paraprofessionals with Instructional
Tools and Strategies to Support Students with
Disabilities on the Alternate Curriculum
• Equipping Paraprofessionals with Instructional
Tools and Strategies to Support Students with
Disabilities on the General Core Curriculum
All courses are online, can be accessed any time, and do not need
to be completed in one sitting.
- 23 -Integrated
Disability
Management
“What You Need to Know” Disability Management
Series Series
ABSENCE MANAGEMENT Our Integrated Disability Management
(IDM) Team focuses on employee
• Navigating Protected Absences: FMLA and CFRA
disability management through the
• Navigating Protected Absences: Pregnancy Reasonable Accommodations, Stay-at-
Disability Work/Return-to-Work, Workers’
Compensation, State and Federal protect-
• Navigating Protected Absences: Parental Leave ed leaves and Absence Management
programs. IDM staff minimizes the effects
• FMLA and CFRA Eligibility and Year
of disability and absence in the work
place by providing supportive guidance to
• Protected Absence Workflow and Medical
Certification supervisors and employees, consistent
application of complex statutes and
• Protected Absence Codes policies and disability management
training services.
STAFF ATTENDANCE The “What You Need To Know” Series is
a series of classes for employees who
• Managing Staff Attendance need to be familiar with relevant laws
and District policies relating to absence
management.
WORKERS’ COMPENSATION
• Workers’ Compensation
STAY-AT-WORK/RETURN-TO-WORK
• Stay-at-Work/Return-to-Work
Sign up for all courses through MyPLN.
- 24-Online Learning Courses
We invite
you to look
at our
library of
courses and
participate
in as many
as you
would like
The Organizational Excellence Branch is pleased to offer a
comprehensive library of e-Learning courses.
Our online training program allows employees the opportunity
to view numerous courses, and offers the flexibility
to view courses at their own pace.
TO VIEW COURSES:
⬧ Access Skillsoft courses at: achieve.lausd.net/mypln
⬧ Click on LAUSD Employees >> Login
⬧ Enter your full LAUSD email address for the login & your District single sign-on password
⬧ Select “Search” and enter a keyword from the course title or topic of interest
⬧ Select the course and click “Launch” to begin
- 25 -Online Learning Courses Offered through Skillsoft
PROMOTE
YOUR CAREER
GROWTH
With
OE is pleased to offer a
comprehensive library of
e-Learning courses
available 24 /7. These
classes are available to
assist in building job-
related competencies.
What Would You Like To Learn Today?
Skillsoft offers a full range of business courses covering many topics including …
CHECK OUT THESE CLASSES CHECK OUT THESE CLASSES
Managing the Stress of Organizational Change Investigating Arguments (27 minutes)
(6 minutes) Confronting Your Assumptions (24 minutes)
Redefining Yourself after Organizational Change (29 Reaching Sound Conclusions (21 minutes)
minutes) Critical Thinking (15 minutes)
Managing Organizations Change So Get Ready (30 minutes)
Critical
Change Thinking
The Art of Staying Focused (30 minutes)
Clarity and Conciseness in Business Writing
Make the Time You Need: Get Organized (28 minutes)
(31 minutes)
Managing Pressure & Stress to Optimize Performance
Editing and Proofreading Business Documents
(26 minutes)
(30 minutes)
Maximize Your Productivity by Managing Time and
Productivity Tasks (25 minutes)
Business Audience and Purpose in Business Writing
Writing (29 minutes)
Taking Stock of Your Work/Life Balance (22 minutes)
Written Communication (15 minutes)
Getting Time under Control (15 minutes)
To View these Webinars: visit MyPLN at achieve.lausd.net/mypln.
Select the search button and search for a course using a keyword from the course title.
- 26 -Online Learning Through the Community
Free Learning
in your
Community
with
With a library card
from the
County of Los Angeles
Public Library
Visit
https://lacountylibrary.org/
Lynda.com provides free online courses through
the LA City and County library systems.
All you need is a library card.
You can access 1,000s of videos, courses and learning paths (a series of aligned
content) in a variety of areas, including:
✓ Photography
✓ Business
✓ Video
✓ Design
✓ 3D + Animation
✓ Information Technology
✓ Education + Elearning
✓ Marketing
✓ Web
This includes courses in all Microsoft products, Sharepoint, OneDrive, Google,
and so much more.
- 27 -Software and Web-Based Technology Resources
Technology
Training
Resources
Microsoft®
Office
Training and
More –
Much More!
24/7 Online Resources YouTube Resources TechTalk
TOPICS INCLUDE: Microsoft® YouTube has a wealth of tech- Our Information Technology
Office Software Tutorials, Web- nology resources: Check out Division has a library of video
Based Computer Skills and PC- these two channels dedicated to sessions highlighting various tech-
Based Computer Skills “Advanced Excel “ tutorials nology tools such as: Sharepoint,
Visit www.oetraining.net Evernote; and Google Forms
My Online Training Hub https://
Click on Employee Resources, tinyurl.com/myonlinetraininghub Visit https://achieve.lausd.net/
Just-In-Time Training Support, techtalk to view these videos
then Computer Skills Leila Gharani https://
tinryurl.com/leilagharani
- 28 -Online Learning Courses Offered Through OE
Supervisor’s Resources Employee’s Resources
• HR & The Law (Self-paced, each module is 10 - • Taking Charge of your Workday (30 minutes)
15 minutes)
• Top Tips and Tools for Organizing Your Work-
• Selecting The Right Person For The Job (1 - 2 day (1 hour)
hours)
• Understanding Service Credit & Your Retire-
• Classified Employment Forms: Everything ment with CALPERS (45 minutes)
You Always Wanted to Know But Were Afraid
to Ask (1 hour) • The Value of Your CalPERS Membership as an
LAUSD Classified Employee (45 minutes)
• Pregnancy & “New Mom” Compliance Must-
Knows (1 hour) • The Multi-Generational Workforce – Up,
Down and Sideways! (30 minutes)
Career Resources School Office Resources
• Career Boot Camp Webcast Series (A series • Elementary and Secondary Cumulative
of 4 webinars) Records (45 minutes each)
• Roadmap to a Successful Career (1 - 2 hour • Elementary and Secondary Enrollment (45
course) minutes each)
• The Influential Communicator Webcast • Imprest Fund Accounting Basics (A series of 7
learning modules)
Series (A series of 4 webinars)
• Payroll Basics (A series of 16 learning modules)
To View these Webinars: visit MyPLN at achieve.lausd.net/mypln.
- 29 - Select the search button and search for a course using a keyword from the course title.JUST-IN-TIME TRAINING SUPPORT LIBRARY OF
ONLINE TOPICS
Supervisor’s Resources Employee’s Resources
Absence Management Change Management Business Writing Communication Skills
Conflict Management Customer Service Essentials: Computer Skills Customer Service Essentials
Supervisor's Toolkit
Email Communication Inspired Service
Emergency Response Procedures FMLA
Language Skills Organized to Succeed
Meeting Management Orienting/Reorienting New
Employees Presentation Skills Project Management
Performance Management Recognition Resources Safety and Security for Schools Time Management
and Offices
Reasonable Accommodations Risk Management Telephone Courtesy Work/Life Balance
Teambuilding Worker’s Compensation
Career Resources School Office Resources
Career Preparation Interviewing Techniques Best Practices for SAA’s Budget Accounting
Job Search Techniques Resume Writing Cumulative Records Early Childhood Education
Test Taking Tips
Elementary Enrollment Functions of IFS EZ DOC
Procedures
Imprest Procedures LRP Shopping Cart
MiSiS Office Organization Procedures
P-Card Payroll
Policies/IFS GUI Purchase Orders Secondary Attendance
School Business Panel Shopping Cart
Student Body Accounting
To View these Topics: Visit www.oetraining.net; Click on Employee Resources
then Just-in-Time Training Support
- 30 -DO YOU WANT TO
GO BACK TO
SCHOOL TO EARN
YOUR DEGREE?
ASSOCIATE’S DEGREE IN GENERAL STUDIES (A.A.)
ASSOCIATE’S DEGREE IN COMPUTER SCIENCE INFORMATION
TECHNOLOGY (A.A.)
BACHELOR’S DEGREE IN PUBLIC SECTOR MANAGEMENT (B.S.)
MASTER’S DEGREE IN PUBLIC ADMINISTRATION (M.P.A.)
Do you Classified employees are eligible to receive between $600-$1100 every fiscal year in tuition
reimbursement for taking courses that relate to their District service.
- 31 -EARN YOUR DEGREE
At LAUSD
Courses Are Held
at our
Downtown
Beaudry
Location
LAUSD Offers Tuition Reimbursement!
TUITION REIMBURSEMENT IS A FANTASTIC BENEFIT
Tuition reimbursement is a fantastic benefit available to Classified employees who qualify to
help offset the expenses incurred when taking courses or trainings on their own time to
develop and enhance their careers at LAUSD. Qualified employees may receive between
$600 and $1,100 per fiscal year. Take advantage of this benefit now by looking into options
for eligible coursework!
To submit new requests, please visit:
https://tuitionrequest.lausd.netCAMPUS AIDE TRAINING
School Security Certificate Program
Presented by the LAUSD Police Department
and The Organizational Excellence Classified Training Branch
According to Section 38001.5 of the Education Code, anyone who provides security service for
more than 20 hours a week on a school campus must FIRST complete a 24-hour training curriculum
set forth by the State of California.
Program Session topics include:
Role of School Security
Security Awareness
Dynamics of Student Behavior
Law and Liability I & II
Participants may register for one of
the following sessions:
February 24, 25, 26,
April 27, 28, 29 or
May 27, 28, 29, 2020
If you anticipate being assigned to work more than 20 hours a
week in a Campus Aide position, please email oetraining@lausd.net
- 33 -
with the subject line: Campus Aide Training.You can also read
