ST VINCENTS & MATER HEALTH SYDNEY - STRATEGIC PLAN 2007 2010 - Updated June 2007
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ST VINCENTS & MATER HEALTH SYDNEY
STRATEGIC PLAN 2007 - 2010
Updated June 2007
St Vincents & Mater Health Sydney
Our story as a Catholic health care institution is a story of passion, risk and faith.
It is the story of people who have embraced at the heart of their work the Gospel
message of hope and healing.
From the beginning, the founders of our facilities, the Sisters of Charity and
Sisters of Mercy – those brave, ground breaking women, often working against
the odds – used their energy, courage and political skill to ensure that the healing
ministry of Christ was available to all, and especially to the poor.
Now, as we increasingly evolve our model of leadership, St Vincents & Mater
Health, as part of the Sisters of Charity Health Service, seeks to renew and grow
the founding Mission.
Our focus on healing remains more than the purely physical. Patients experience
their mortality and human vulnerability in the deepest way – and they tell us, time
and again, how the care and spirit of our staff gives them hope.
This respect for the human dignity of each patient is echoed in the deep respect
we have for the skills and talents of our staff. It reflects, too, our respect for the
unique culture and history of each institution now part of St Vincents & Mater
Health.
Our pursuit of excellence continues as a major objective, shown by leadership in
clinical care, research and education at the highest levels, using the most
advanced and innovative technologies. Coupled with this, is our commitment to
continue, and grow, as a key participant in both the public and private health care
systems, and to advocate for the health care needs of the most disadvantaged in
our community.
This strategic plan sets the direction of St Vincents & Mater Health for the next
three years. It is an iterative document and is updated annually.
As we take our organisation into the future we will continue to remain responsive
to the needs and challenges of the communities we serve.
Nicholas Curtis Mary Foley
Chairman Chief Executive Officer
1.OUR PROFILE
St Vincents & Mater Health forms part of the Sisters of Charity Health Service, the
largest diversified health care organisation within Australia’s not for profit and Catholic
health care sectors.
St Vincents & Mater Health is governed by a Board appointed by the Congregational
Leader & Council of the Sisters of Charity with reporting requirements to the National
Board of the Sisters of Charity Health Service.
St Vincents & Mater Health operates in public and private health care sectors,
incorporating 6 major entities: 3 public hospitals, 2 private hospitals and 1 aged care
residential facility:
St Vincent’s Hospital - a major public teaching hospital, principal referral hospital and
major medical research organisation providing acute medical and surgical services,
mental health, drug & alcohol and community health services.
Sacred Heart Hospice - managed by St Vincent’s Hospital, Sacred Heart is a public
hospital providing palliative care, rehabilitation and cancer services.
Both public hospitals operate within South Eastern Sydney & Illawarra Area Health
Service which is part of the NSW public health system.
St Vincent’s Private Hospital - a leading tertiary level private hospital, collocated with
St Vincent’s Hospital.
The Mater Hospital - a leading provider of private hospital services to the North Shore
community.
St Joseph’s Hospital - a public hospital providing rehabilitation and aged care services
as part of the Sydney West Area Health Service.
St Joseph’s Village - a Commonwealth funded residential aged care facility.
St Vincents & Mater Health works closely with affiliated institutions on the St Vincent’s
Campus, Garvan Institute of Medical Research, Victor Chang Cardiac Research Institute,
St Vincent’s Clinic, the National Centre in HIV Epidemiology & Clinical Research and the
Sydney Melanoma Unit at the Mater Hospital.
We also support outreach and social advocacy services, through the funding of the
Sisters of Charity Outreach and the Mercy Foundation.
2.OUR MISSION
Our Mission is to bring the healing ministry of
Christ to all we serve, continuing the ministries of
the Sisters of Charity and the Sisters of Mercy.
3.OUR VISION
To serve the community through excellence in care,
teaching and research in both public and private
health and aged care services, and to reach out to
the poor and the marginalised. In doing so, to
maintain our fundamental respect for the skills and
talents of our staff and our profound respect for the
humanity of every individual patient.
4.OUR VALUES
The core values which St Vincents & Mater Health holds precious and
which are embodied in our Code of Conduct are:
Compassion – we will accept people as they are and display kindness and
sensitivity to them.
Justice – we will act with integrity and believe that people have the right to
good health care without discrimination.
Human Dignity – we will treat all people with care, acknowledging each
person is unique in the eyes of God.
Excellence – we will excel in all that we do so that we can positively
promote the healing ministry within our society.
Unity – we will create a community in which we collaborate with
gentleness as a sign that we value one another.
Mercy – we will respond to those in need by providing the best possible
treatment and care.
Hospitality – we will welcome people with kindness and do all that we can
to assist their health and wellbeing.
Respect – we will be open to all people who need our care and our time,
acknowledging that they have the right to our services.
5.KEY RESULT AREAS
St Vincents & Mater Health Sydney will work towards achieving its
Mission and Vision through the following Key Result Areas (KRAs):
KRA 1 Our Mission
KRA 2 Our Patients, Clients & Clinical Care
KRA 3 Our People & Organisation
KRA 4 Our Partners
KRA 5 Excellence in Research, Teaching & Education
KRA 6 Growth & Development
6.KRA 1: Mission
We will ensure that our Mission and Values permeate all aspects of our work.
1.1 Develop a framework for formation programs focussing on our Mission and
Catholic identity for Board Members, Leadership Teams and clinicians.
1.2 Continue to invest in the development of formation processes, such as the Gift
Program, which provide staff with the opportunity to experience spirituality in
the workplace. The development of “Gift 2” will be a key strategy for 2007.
1.3 Implement an education process based on the SCHS National Mission
Framework (2007 – 2010) and how the Framework translates and integrates
Mission into our work, service and ministry.
1.4 Implement the revised Mission based Stewardship Framework which enables
us to identify, select and focus on key priorities in responding to community
need beyond the core services for which we are funded by government or
private health insurance.
1.5 Continue our commitment to prioritise the needs of the marginalised and
disadvantaged in our community, including the development of new service
models, with a particular focus on mental health and alcohol and drug services
and other key areas of need, including exploration of accommodation options
for young disabled at the St Joseph’s Campus.
1.6 Develop in partnership with the Bioethics Committee, a framework which
encompasses and promotes ethical decision making, policy development and
ethical practices within St Vincents & Mater Health.
7.KRA 2: Our Patients, Clients
& Clinical Care
We will live our healing mission by delivering compassionate, high quality,
integrated, patient centred care.
2.1 Support quality health care delivery through the continuing development
of our risk management and clinical governance structures and systems
under the guidance of the Quality and Risk Management Committee and
within the framework established by the Sisters of Charity Health Service.
2.2. Develop and implement new models of care that will promote integration
and co-ordination across settings, providers and specialties in both the
public and private sectors with a particular focus on:
Cancer Care, where we will commence implementation of the
SV&MHS Cancer Plan in 2007 with a view to promoting integrated,
evidenced based care under the leadership of our Director of Cancer
Services. As part of this Plan we will continue to work towards the
development of Cancer Centres at St Vincent’s and The Mater.
Mental Health and Drug and Alcohol services, with the development of
the O’Brien Building, which will commence construction in 2007,
providing a means of implementing new integrated models of care for
those with mental health and alcohol and drug problems. St Vincent’s
Private Hospital will also continue to explore opportunities to develop
private mental health services.
Rehabilitation and step down services, with the newly developed day
centre at The Mater providing an effective community based model of
care for orthopaedic patients. In 2007 we will look at opportunities to
further develop both public and private rehabilitation services.
8.KRA 2: Our Patients, Clients
& Clinical Care cont’d
2.2. Develop and implement new models of care that will promote integration
and co-ordination across settings, providers and specialties in both the
public and private sectors with a particular focus on:
Aged Care, with a focus on providing continuing and improved care
options for the aged. In 2007 we will focus on the development of
Carinya at St Joseph’s Village to provide dementia care and high care
facilities for those in need.
Palliative Care, with the launch of the Academic Unit in Palliative Care
at Sacred Heart in 2007 providing a foundation for the development
and application of evidence based medicine to the delivery of palliative
care on a Statewide basis. St Joseph’s Village will also work closely
with St Joseph’s Hospital to extend care options for those with
palliative care needs. The Mater will also explore potential
partnerships to provide palliative care services to its patients.
• Primary care models, hospital in the home and other non inpatient
models, which will be progressively implemented pursuing new
funding streams. In 2007, St Vincent’s Private Hospital will implement
its Home Outreach Program to provide a range of community based
care options for privately insured patients. St Vincent’s Hospital will
pursue its pilot COMET program to provide primary health care for the
homeless mentally ill.
9.KRA 2: Our Patients, Clients
& Clinical Care cont’d
2.3 Develop new and unique business models in partnership with medical staff
in response to the growth in corporatised specialist practices and
consolidations. In 2007 we will continue to work with Orthopaedic Group
Limited (OGL) to explore the potential for a partnership arrangement in
providing a new model for the organisation and delivery of orthopaedic
services at The Mater.
2.4 Continue to invest in our capacity to develop innovative
information technology solutions and to investigate commercial
opportunities for selected information technology products
developed by the SV&MHS Information Technology team.
10.KRA 3: Our People &
Organisation
We will build a values based culture that supports our people to achieve
excellence and which will promote appropriate stewardship of our resources in
the delivery of patient centred care.
3.1 Continuing to evolve and develop our leadership programs to meet the
changing needs of health care delivery, organisational capability and
expectations of our staff. In 2007 we will launch the next phase of our
Leadership Program. This includes “Discover Engagement”, mentoring
and the University of New England graduate leadership program.
3.2 Develop innovative reward, recognition and development programs
which acknowledge the contribution and value of our staff in the delivery
of patient centred care. In 2007 we will launch the inaugural Nursing
Scholarship Program aimed at clinical practice improvement. We will also
develop the SV&MHS Awards Program to recognise outstanding
contribution and innovation across all facilities.
3.3 Continue to work with Government and unions to ensure that the
employment conditions and benefits of our staff affected by the
WorkChoices legislation are maintained in both public and
private sectors. In 2007 we will commence negotiations with Australian
Salaried Medical Officers Federation, NSW Nurses Association and
Health Services Union Australia to develop Federal Agreements in
response to WorkChoices Legislation.
3.4 Continue to invest in our capacity to develop innovative HR information
technology solutions and to improve communication and employee
participation in workforce planning and development. In 2007 we will
introduce employee self service in our private hospitals and continue to
explore opportunities to implement new payroll/ HRIS systems in our
public hospitals.
11.KRA 3: Our People &
Organisation cont’d
We will build a values based culture that supports our people to achieve
excellence and which will promote appropriate stewardship of our resources in
the delivery of patient centred care.
3.5 Enhance organisational capability and skill mix through staff
development opportunities and innovative learning in line with the
Mission and strategic direction of St Vincents & Mater Health. In 2007 we
will launch the Workplace English Literacy & Language Program and
explore opportunities to partner in developing a Certificate 4 in Health
Administration.
3.6 Continue to promote and support a culture where safety is
recognised as a priority and a responsibility of all members of the St
Vincents & Mater Health community. In 2007 we will launch the safety
awareness program “STOP”.
3.7 Explore the potential to develop a purpose built eduction centre on the St
Vincent’s Campus as a means of facilitating multidisciplinary learning
and development opportunities for our staff in collaboration with affiliated
universities. In 2007 we will explore the development of an Education
Foundation and identify appropriate funding sources to support our
vision.
3.8 Undertake a review of the corporate structures and processes within St
Vincents & Mater Health System and their effectiveness in supporting
our growth and development aspirations.
3.9 Work with the Congregational Leader & Council and the Sisters of
Charity Health Service to implement the new sponsorship model for the
apostolic ministries of the Sisters of Charity in health, education and
community services.
12.KRA 4: Our Partners
We will work with others to provide the best possible care to the community
within the resources available to us.
4.1 As part of our ongoing commitment to participating in public health care
we will work to improve our partnership and relationship with NSW Health
and the respective Area Health Services to:
• secure appropriate funding for our Statewide Services, including
our Heart Lung Transplantation Program. In 2007, the
implementation of the recommendations arising from the Heart
Lung Transplantation Report in partnership with NSW Health
and South Eastern Sydney Illawarra Area Health Service will be
a key priority.
• ensure that our Memoranda of Understanding for St Vincent’s
Hospital, Sacred Heart Hospice and St Joseph’s Hospital
provide an effective framework for determining funding and
activity targets for our hospitals. In 2007, the implementation of
the recommendations arising from the Sendt Review in
partnership with NSW Health and the South Eastern Sydney
Illawarra Area Health Service will be a key priority.
• effect a mutual understanding of the issues affecting Affiliated
Health Organisations such as St Vincent’s, Sacred Heart
Hospice and St Joseph’s. In 2007 we will also continue to work
with the Health Services Association to ensure that all Affiliated
Health Organisations in NSW speak with a single voice on
common issues.
• provide clinical services to meet community needs as defined in
the respective Area Clinical Services Plans, while ensuring the
continuing viability of our public health care facilities.
• explore opportunities to offer clinical and other services in
partnership with government, both Commonwealth and State, in
accordance with community need.
13.KRA 4: Our Partners cont’d
We will work with others to provide the best possible care to the community
within the resources available to us.
4.2 Maintain the leading status of our private hospitals and develop
innovative models of care, including ambulatory and non hospital based
care options, supported by effective relationships with Health Funds.
4.3 Implement our fundraising plan and achieve targets to support critical
capital and technology infrastructure and service innovations.
4.4 Implement strategies that will promote individual and community
involvement in health care delivery and decision making
through consultation, volunteering and information sharing. In 2007 we will
establish our Constituents Advisory Committee, which will provide a forum
for engagement with the communities served by the Darlinghurst Campus.
14.KRA 5: Excellence in
Research, Teaching &
Education
We will invest in learning and the creation of new knowledge to improve health
and health care.
5.1 Strengthen St Vincent’s Hospital’s research capacity through the launch
of the St Vincent’s Centre for Applied Medical Research which will bring
together the internationally renowned St Vincent’s Research Groups and
the National Centre in HIV Epidemiology & Research under a single
Research Director.
5.2 With the support of a generous benefactor, we will work in
partnership with the Sydney Melanoma Unit to promote
continued excellence in treatment, research and education in melanoma.
In 2007, we will focus on forging a partnership agreement with the SMU
and working with them to develop world class facilities to house their
teaching, research and clinical operations.
5.3 Strengthen the professional development of our nursing workforce
through the appointment of a Professor of Nursing and the development
of a Nursing Professorial Unit in partnership with Australian Catholic
University.
5.4 Continue to explore innovative nursing programs based on close
partnerships between our health facilities and partner universities. In
2007 this will include a focus on areas of key need, including mental
health nursing.
15.KRA 5: Excellence in
Research, Teaching &
Education cont’d
We will invest in learning and the creation of new knowledge to improve health
and health care.
5.5 Work with Victor Chang Cardiac Research Institute and Garvan Institute
of Medical Research and to complete the St Vincent’s Research &
Biotechnology Precinct Building and develop effective structures to
support the Precinct.
5.6 Maintain and develop partnerships with universities and government to
provide supportive learning opportunities for students in medicine,
nursing, allied health and pastoral care. In 2007 we will
explore opportunities to pilot medical training opportunities in our private
hospitals.
5.7 Launch our Academic Unit in Palliative Care, which is a partnership
between Sacred Heart Hospice, the University of New South Wales, the
University of Notre Dame Australia, Calvary Health Care Sydney and the
Cancer Institute NSW. The new Centre, under the leadership of an
Academic Chair in Palliative Medicine and an Academic Chair in
Palliative Nursing, will provide leadership in teaching, research and
clinical care.
5.8 Continue to explore all opportunities to secure further capital and
recurrent funds to support a our research and development agenda. In
2007, this will include reviewing funding opportunities to support the
development of Stages 2 and 3 of the St Vincent’s Research &
Biotechnology Precinct.
5.9 Strengthen the association between the Research Precinct and services
provided by St Vincent’s Public and Private Hospital. Particular
emphasis will be on expanding translational research to improve patient
outcomes and subsequent commercialisation opportunities.
16.KRA 6: Growth &
Development
We will respond to the changing expectations and health care needs of our
community.
6.1 Expand our Mission by pursuing opportunities in both the public and
private sectors in areas of need in Sydney and rural NSW. In 2007, this
will include:
• Exploring outreach and service networking opportunities to
provide health care services in under serviced areas,
including Illawarra Area Health Service and selected rural
locations.
• Subject to the receipt of a Commonwealth funding grant
through the Rural Private Access Program, explore
opportunities to develop a private health care presence in
Griffith in south west NSW.
6.2 Work with NSW Health to achieve a collocation of St Joseph’s Hospital
and Auburn Hospital. With the collocation plan now approved by
Government, our efforts in 2007 will focus on securing a funding
commitment from NSW Health to effect the collocation as part of Stage
2 of the Auburn Hospital redevelopment.
6.3 Redevelop our public Mental Health, Alcohol and Drug and Community
Health services in a purpose built facility on the main St Vincent’s
Hospital Campus (O’Brien Building site) which will be part funded
through a commercial development and sale of the Caritas site. In 2007,
we will commence construction of this new facility with a view to
completion and occupation by 2010.
17.KRA 6: Growth &
Development cont’d
We will respond to the changing expectations and health care needs of our
community.
6.4 Develop plans for the redevelopment and refurbishment of the main
ward block of St Vincent’s Private Hospital.
6.5 Increase capacity and improve facilities at the Mater through an
expansion in ward capacity, the development of the Mater Medical
Centre and the redevelopment of Justinian House to provide world class
facilities for the Sydney Melanoma Unit.
6.6 Develop a plan and financing strategy for the redevelopment of the
Cahill and Cator Buildings with the aim of providing strategic growth
opportunities for our public and private hospitals.
6.7 Develop a car parking strategy to support the continued, effective
operations of the facilities housed on the Darlinghurst Campus.
6.8 Develop a business model to offer corporate services, such as Finance,
IT and Human Resources, to other entities in Catholic health and
beyond to enhance income streams, reduce overheads and provide
improved services for smaller health care organisations.
18.Office of the CEO 406 Victoria Street Darlinghurst NSW 2010 www.svmhs.com.au T: +612 8382 7171 F: +612 8382 7172
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