STUDENT GUILD 2020 USQ - USQ Student Guild
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2020 USQ STUDENT GUILD ANNUAL REPORT
USQ STUDENT GUILD
CONTENTS
2020 ANNUAL REPORT
The USQ Student Guild provides a sense
of balance, belonging & community,
building lifelong memories, friends and
networks through a vibrant student
experience.
Message from the Vice Chancellor.............................................1
Message from the Chair....................................................................2
Meet the Board.......................................................................................3
Danny Clifford Bursaries - Meet the Recipients..................4
Message from the Chief Executive Officer.............................6
Message from the President...........................................................9
Testimonials.............................................................................................10
Overview from the Student Advocacy.....................................12
Overview from The Works Health & Recreation Club.....13
Overview from the Events at CBRC...........................................14
Overview from Fit & Well..................................................................15
Overview from Student Guild Events.......................................16
Meet the Team........................................................................................18
2020 USQ STUDENT GUILD | ANNUAL REPORT
MESSAGE FROM THE
USQ VICE-CHANCELLOR
PROFESSOR GERALDINE MACKENZIE
Despite the impact of the COVID-19 pandemic on its Although many of its in-person activities were impacted
operations during 2020, the USQ Student Guild by the pandemic, where and as it could, the Student
continued to provide a range of services and support to Guild continued to provide sport, recreational, cultural
our students to achieve their academic and personal and social services to all of our student body, no matter
goals. Our University is guided by our three values of whether their location. Our staff also take advantage of
respect, integrity and excellence, and the Student Guild the facilities and services offered by the Student Guild,
assists us in many ways to live these values through its with the gym and sporting facilities in particular helping
services to our students, as well as staff and the broader our staff to stay fit and well. In addition, the Student
community. Guild facilities at our campuses support the University’s
relationships with our wider communities in
The Student Guild plays an important role in the overall Toowoomba, Springfield, and Ipswich, through the
experience of our students and the services and support provision of sport and recreation facilities.
provided by the Guild to assist our students is practical
and designed with the best interests of students in mind. My thanks go to the Student Guild Board, President,
Importantly, the Guild provides free, independent advice Chief Executive Officer and staff, for their continued
with regard to students’ rights and responsibilities, and commitment during 2020 to the provision of a range of
in this way helps our students understand how University high-quality services to USQ’s students, staff and
policies and procedures apply, and how students can community members.
work within these to achieve their own goals.
The Student Guild plays an
important role in the overall
experience of our students and
the services and support
provided by the Guild to assist
our students is practical and
designed with the best interests
of students in mind.
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 1
MESSAGE FROM THE
CHAIR
AMANDA KENAFAKE
On behalf of the USQ Student Guild Board I would like The USQ Student Guild whilst in some ways just marked
to thank the USQ Council, USQ Vice Chancellor our time during the 2020 year, we did spend the year
Professor Geraldine Mackenzie, and the entire USQ strategizing and engaging with different stakeholders as
Student Guild Team for everything that has been done to where now for the USQ Student Guild and we have
in the year I am sure nobody will forget 2020! several projects we hope to roll out in the not-too distant
I would like to make special mention of our new CEO future that will really enhance the student experience.
Jennifer Rix, who commenced the position at the Working with the team at the University we hope that
beginning of COVID and I honestly cannot thank her we can continue to provide second to none service to
enough for the way that she has kept the Guild moving the students going forward and provide them with the
forward strategically and really pulling together the support they need.
operations of the Guild throughout the year with the
many changes that occurred and quick turn around on Thank you all for what we have been able to deliver in
some of these changes as well! 2020 and it has been great working with the team and
the board throughout the year to deliver the services we
As we touched on last year COVID 19 has changed the have. It has been a tough year for some, an interesting
way that the USQ Student Guild had to operate and we year to say the least for others and it has been amazing
had to adapt to a very new way of connecting with the to work with such a dedicated and inspiring team that
students. We have I believe done this in numerous ways have gone above and beyond to deliver what we have
throughout the year and a positive from all of this, is that done this year. I will finish by saying once again with an
our online services have continued to improve and amazing team you can achieve amazing things!
expand which has allowed a great access to services from
our external students.
Working with the team at the
University we hope that we
can continue to provide
second to none service to the
students going forward and
provide them with the support
they need.
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 2
MEET THE
BOARD
AMANDA KENAFAKE GENE CLARKE ASH WOODS
PRESIDENT VICE PRESIDENT
CHAIR STUDENT DIRECTOR STUDENT DIRECTOR
HELEN NOLAN DINUKI SENEVIRATNE SHARELLE COOPER
USQ COUNCIL REPRESENTATIVE
NON-STUDENT STUDENT DIRECTOR STUDENT DIRECTOR
DINU
THOMAS SMITH SHERRIE WILSON DAVID JONES
ST
STUDENT DIRECTOR STUDENT DIRECTOR NON-STUDENT DIRECTOR
SHAHAB ABDULLA BEN DAY JACOB OYAT
NON-STUDENT DIRECTOR NON-STUDENT DIRECTOR NON-STUDENT DIRECTOR
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 3
AWARDEES
DANNY CLIFFORD
BURSARIES RECIPIENTS
I
JESSICA LUSK HOLLY RENTZ
I am Jessica Lusk and I am one of the recipients of the Thanks to the Danny Clifford Bursary I was able to
Danny Clifford Bursary for 2020. I am currently in my final return to my Bachelor of Early Childhood
semester of external studies with a Bachelor of Education . My husband and I have three young
Communications and Media with a major in Journalism. children, one with special needs. As her needs can
My degree stands to hold a wealth of opportunities for not be met by daycare, this ultimately affected
myself in the future and, as I enjoy writing, will be very my not being able return to the workforce and
fulfilling. I have completed all of my studies externally our financial position. As a stay at home mother of
whilst continuing to work full time in between other six years, my return to study is demonstrative of
duties on a small cattle operation and feedlot at my my commitment to ECE, and I am dedicated to
home. building a career on supporting and advocating
for young children with disabilities . I am truly
The bursary assisted greatly with many of my everyday
appreciative of the Danny Clifford Bursary,
costs, study related and otherwise, including fuel (usually
allowing the purchase of a newer, more reliable
using almost one full tank a week, travelling to and from
laptop, as well as much needed text books.
town for work), phone and internet bills, textbooks, and
other costs related to allowing me to comfortably study.
The bursary allowed me to have the savings put aside
when these costs arose, taking a lot of pressure off of my
shoulders to allow me to study without worrying about
them. I am very grateful to have been awarded the
bursary and the assistance it provided has been
extremely wonderful.
Holly Rentz
Jessica Lusk
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 4
AWARDEES
DANNY CLIFFORD
BURSARIES RECIPIENTS
DANIEL SALE OTHER RECIPIENTS
My name is Daniel Sale and I am one of the 2020 Danny
Clifford Bursary recipient winners. I am currently studying Rachelle Jones
a Bachelor of Nursing at USQ externally. I am studying my
nursing part-time because I am currently an Enrolled
Jessica Dunn
Nurse working in Operating Theatres and found it difficult
to manage the full-time study load with full-time shift
Georgia Wylie
work. The Danny Clifford Bursary allowed me to enrol in Catherine Richard
subjects that require clinical skill days and bank my
annual leave hours atwork for the over 700 hours of Laura Devine
practical placement required. By doing this I will have
enough annual leave to allow me to attend practical
placement whilst maintaining an income for my family. I
have now completed 12 subjects, 2 of which required face
to face sessions I wouldn't have been able to attend
without this bursary. This has been invaluable for me as
my family relies on my income. I am so grateful to the
USQ Student Guild for their support and generosity
especially during the height of the COVID pandemic.
Daniel Sale
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 5
MESSAGE FROM THE
CHIEF EXECUTIVE OFFICER
JENNIFER RIX
The challenges of 2020 have had a remarkable impact on Our new strategy was presented to the USQ Council in July
USQ Student Guild operations and the way we have with encouraging positive feedback. These were translated
supported students in need. In many ways, these operationally into Guild Promises for our staff, which were
challenges have crystallised the Guild’s core purpose and then reinforced with Team Success goals to execute on our
been a catalyst for change. I am proud of the vital strive for excellence.
support, the Guild was able to provide throughout the
uncertainty and growing need exacerbated by the Over the course of 2020, the Guild was privileged to build
COVID-19 pandemic. strong relationships with many partners across the
business, sporting, health, and education sectors. We
This year, I have been grateful for many new beginnings. I sought many opportunities to build a strong presence and
commenced as CEO on 3 March and was immediately loyal relationships, reaching out and assisting the
impressed with the important role the Guild provides community during a time of extreme adversity to build our
through its student advocacy, the potential of the facilities Brand and future membership base. For example, we were
and the engaged and purpose-driven team. I have been excited to re-launch our expanded venue hire options by
thankful for the resilience of our staff, who have hosting a Toowoomba Chamber of Commerce
persevered to help our members, students, and the wider Business@Dusk, a number of their business workshops,
community through unprecedented times. and featuring in the Chamber podcast series.
Renewed collaboration with USQ also featured. The Guild The partnership with Tennis Queensland was strengthened
is very appreciative of support offered by the Chancellor, with my appointment as Secretary on the South West
Vice Chancellor, and key University stakeholders. We are Regional Assembly. For the first time in 3 years, the Guild
particularly proud to have also been invited for feedback hosted a Junior Development Series Tournament at the
on many important structural and policy changes within Toowoomba Regional Tennis Centre. Hoopers Accountants
the University as an important collective student and Toowoomba Anglican School were major sponsors of
representative, and to equally participated in key events two Guild-hosted Tennis tournaments.
including Orientation week, Reconciliation week,
Harmony week, Virtual Open Day, and Stress Less week. The Guild’s end of year, Christmas Tree Festival, was also a
highlight, bringing together many sponsors, supporters,
We welcomed 4 new student directors to our Board this charities, donation beneficiaries and the wider community
year via independent student elections. All Board to celebrate the festive season.
members were invited to participate in an introductory
governance workshop and stakeholder strategy sessions.
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 6
MESSAGE FROM THE
CHIEF EXECUTIVE OFFICER
JENNIFER RIX
TASC (The Advocacy and Support Centre Incorporated) A Queensland Government COVID grant helped to fund an
joined the Guild in its new student common areas to offer upgrade of our Advocacy SharePoint and Wi-Fi
extended assistance to students one day per week in a connectivity. Increased social media activity and the
pilot program. This service complimented our existing introduction of dedicated Facebook groups has improved
student advocacy services, particularly in the areas of legal our ability to communicate with student and membership
assistance and disability support. bases. New post formats including videos and animations
A developing partnership with Toowoomba Regional have appealed to audiences.
Council culminated in a number of opportunities including
inclusion in “The Change Project”, International and Student demand for advocacy support peaked at
Interstate host sporting bids, Toowoomba Conferences historically high levels. 1411 students received direct
marketing and Multi-cultural networks. support (an increase of 28% from 2019) and over 36 700
student engagements occurred.
The Guild has been agile, innovating swiftly to adapt to the
challenges faced during the COVID-19 pandemic. There Increased enquiry continued in 2020 which was further
have been innumerable new initiatives and processes fuelled by the COVID-19 pandemic and USQ’s focus on
introduced. This has been particularly illustrated in Academic Integrity. A 24% increase in general enquiry and
relation to the Guild’s ongoing business continuity during a 34% increase in cases was observed and supported by
COVID restrictions. Working from home, our advocacy the Advocacy team. A three-fold increase (314%) in
officers and fitness instructors were still able to assist Academic Integrity cases was the main driver of this
students and members. All three campus gyms complied demand and accounted for 371 of the 656 cases
with government directives to close on 23 March and, in (56.6%).Nearly half of the 2020 cases were referred by USQ
rapid response, launched an online health and wellbeing Staff.
program, “TheWorks@Home” on 27 March. The Guild
offered this application for free to members and the wider
community alike and quickly amassed 250 subscribers at
the height of COVID shutdowns.
Additional COVID safe protocols were also swiftly
instituted to allow for the resumption of events, social
sports and gym services in line with government
restrictions. Additional sanitization, contact tracing
records, supervision of entry and egress, and booking
systems, online inductions, for example, have been
instituted. An upgrade to the front-end membership
system was also implemented. By the end of the year, as
restrictions lifted, the stadium was booked every week day
lunch and evening, and venue hire bookings returned to
near normal levels.
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 7
MESSAGE FROM THE
CHIEF EXECUTIVE OFFICER
JENNIFER RIX
It should be noted that since 2017 there has been year-on- A surplus was achieved as a result of tight expense control
year increases in general enquiry, and in 2020, the and income from government stimulus in response to the
Advocacy office fielded 2.4 times more enquiry compared pandemic. Job keeper has been a critical protection from
to 2017. adverse financial impacts as a result of COVID-19, and this
has enabled staff to be employed longer than would have
The Danny Clifford Bursaries continued to be awarded to otherwise been possible and to therefore remain focussed
students in need and a renewed selection process on the people we serve.
featuring more Board member involvement was
Despite a year impacted by COVID shutdowns and
instituted. Students were also welcomed into our re-
restrictions, it has been a year of more starts than stops at
vitalised common areas and social sport activities.
the USQ Student Guild. I look forward to another year
committed to helping students and the wider community
to thrive in the face of this ongoing pandemic.
The Guild is very
appreciative of support
offered by the
Chancellor, Vice
Chancellor, and key
University
stakeholders.
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 8MESSAGE FROM THE
PRESIDENT
GENE CLARKE
It has been a challenging year for everyone. We have all As Guild President I have been given many opportunities
faced changes in our day to day lives and normality seemed to represent the Guild and the USQ student body on the
to be morphing into a bygone concept. I am proud to say Academic Board and Academic Appeals Committee, and
that despite the challenges The USQ Student Guild has had meetings with the Pro Vice Chancellor (Students) Josh
managed to overcome the hurdles set by 2020, which is why Pienaar to discuss collaborative steps that USQ Student
it is my honor to be the President of such an ethical and Life could take with the Guild in order to benefit and serve
support driven not-for-profit establishment, working for the student body with an ever-increasing pool of
students, my peers and the community. opportunities and services for enrichment and support.
With the welcoming of our new CEO, Jenny Rix the Guild has I'd like to acknowledge and thank all previous board
consolidated its strategy and vision moving forward together.
members, staff and individuals that were a part of the
With our strong operational staff, dedicated advocacy team
Student Guild’s work and activities. It is upon your
and the diverse Board of Directors chaired by the respected
shoulders we stand, continually growing to aid our student
Power Tynan CEO, Amanda Kenafake, all the progress we've
body. I would additionally like to extend thanks to all
taken to not just adapt and overcome the changing times but
current operational staff, the Advocacy team, the Board of
also hold clarity in our focus for the future years is truly a feat.
Student Directors and non-student Directors for their hard
work, resilience, commitment and passion.
The Guild empowers and provides opportunities and
support for students. During the weight of COVID-19
restrictions The Works at Home was launched, giving all
our members the opportunity to keep exercising during
the lockdown. This has been a huge success and is still
running backed by student interest. Also, eight recipients
were selected for the Danny Clifford Bursary providing
equity support to students in various situations. I will be
proud to shake each of their hands (or, more likely bump
elbows) for such a worthy cause. The Guild trusts this
money will assist them throughout their study, in their life, It is my honor to be the
work and in support of their family and community. We
President of such an ethical
are hopeful that more bursaries will be able to be provided
in the coming years to meet the very real needs that exist.
and support driven not-for-
profit establishment, working
for students, my peers and the
community.
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 92020
TESTIMONIALS
I am writing to endorse conversations I have had with and very welcoming when we come to sign in at the front
many of the "oldies" that attend the fitness classes on the desk. They go out of their way to help and advise. Brooke
weekday mornings at 9am. has always been a terrific instructor and gives a good, well
balanced fitness class. We do miss her as an instructor,
It is so often the case the Administration of businesses but know she is enjoying her new role.
and such groups will only hear the complaints, what's
wrong, negatives from their clients (in this case us oldies) Ethan is “the new kid on the block” and we thoroughly
and rarely the positive what's good. enjoy his Boot Camps on Friday morning. He has a
genuine, engaging personality and is very patient with us
So in this case I am happy to advise the positive and oldies - our lack of hearing and our misunderstanding of
congratulate and pay tribute to the wonderful team of instructions. We appreciate his warm up exercises and his
Dee, Chloe, Brooke, Ethan and Juno for the great job they cool down exercises. We also enjoy the activities he
do with us. It is always a pleasure to arrive greeted with a organises so that we can chat and socialise with our
smile and then put through our paces in a great selection fellow fitness colleagues, while we are exercising. Juno
of fitness programmes. They put a lot of effort into always gives 110% and encourages all of us to push
providing a great mental, physical and social program so ourselves to our limits. She is enthusiastic and explains
suitable and necessary for our age group. why some of the “horrible” activities are so good for us - to
retain our mobility and balance and physical strength.
I look forward to a long association with the team as long Juno not only works on our physical fitness. She
as my aging will let me! It is with great pleasure that I recognises that social interaction is just as important for
write this having experienced the benefit of all they do our physical and mental health.
for over nine years.
Richard Chiverrell | The Works Member For “oldies” who have recently retired or who have
recently moved to Toowoomba, the 9.00 classes provide
I am one of “the oldies” who has been attending the 9.00 not only a physical workout, but the chance to engage in
weekday classes at the gym for 5 years. social interaction and many close
I would like to let the Management Team know how friendships have formed over the years. I really hope the
much we oldies think of the great job that Dee, Chloe, Management Team at the gym realises what a wonderful
Brooke, Juno and Ethan do. So often people are only too group they have. They are all real gems who make us
happy to criticise and whinge about something. Very “oldies” feel special and valued.
rarely are people praised for the great job they do. Dee Bev Quinn | The Works Member
and Chloe are always friendly
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 102020
TESTIMONIALS
I like to say a huge thank you to you and your staff, we Your team were great to work with.
found that you were incredibly organised and Your venue was recommended to us by a QTU member,
accommodating. We would love to use your venue in the and we will definitely be booking with you again, and
future and hope to see you at our classes too! recommending USQ Student Guild as an event venue.
Rachel | Toowoomba Physie And Dance Thank you, and your team, for the assistance with all of
our events.
Leesa Bradford | Quest Professional Development |
Great set up with comfortable environment, we
Queensland Teachers' Union
appreciate the staff and their support.
Emma and Kathy | The Works Members
I really hope the Christmas Tree Festival was a success and
thankyou for all the effort you have put into this
community event, really hope it will be something that
continues our clients really enjoyed doing this.
Kylie Elisaia | Regional Manager YWCA Australia
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 11OVERVIEW FROM THE
STUDENT ADVOCACY
OFFICE
In 2020, the Advocacy office assisted a total of 1411 Throughout 2020, the Advocacy office had to change how
students throughout the year. Compared to previous it engaged with students and staff. As a result, we have
years there was a significant increase in the number of focused on building our social media image and building
enquiries and cases that the Advocacy office assisted our networks with USQ staff and external agents. These
with. A large number of Advocacy Cases related to the new networks have allowed us the chance to increase
issue of Academic Misconduct, with some of these cases awareness of our service and the chance to directly engage
being a related to the changes caused by COVID-19. in process that will affect students at USQ. One significant
outcome of this networking has been our involvement in
The Advocacy team were able to award 8 Danny Clifford the feedback process when it has come to USQ updating
Bursaries in 2020, to students needing a hand up to be or introducing new policy and procedure.
able to continue or complete their studies.
I am really thankful to you for
supporting me during my hard
times, this would not have been
successful without your
guidance and support.Thank you
so much. I really appreciate and
value your kindness. Thanks a
lot, will remember you always.
Student Testimonial
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 12OVERVIEW FROM THE
WORKS HEALTH & RECREATION
CLUB
2020 was a test of innovation, resilience and Towards the second half of the year, staff training was a
comradery for the entire business, staff and its focus point. Staff being cross-trained in various reception
members. The year kickstarted off with a substantial duties and sports set-ups/pack-downs allowed for them
change in management. We also welcomed new work the opportunity to develop further organisational
colleagues who integrated seamlessly into the team. knowledge and skills. Team Success Factors were
introduced into the Works department: Welcoming,
With the sudden impact of the lockdown, it became Empowering, Professional, Caring, Appreciative and Fun.
apparent just how important physical exercise was for Each company value is represented in various workplace
mental health. All members were offered extended actions all in aim to reinvigorate the team's performance
suspension of their accounts. The focus was then to and amplify the customer experience within the gym.
continue to provide members with health and fitness
stimulation but, at home. Within a single week, the It was apparent by the end of the year that Yoga, Pilates
gym was able to initiate a new online service, The and Low Impact classes had blossomed and saw
Works@Home. Instructors worked tirelessly during the significant increases in numbers. This warranted offering
gym lockdown to create a pool of online exercise more of these services the following next year. In 2021, the
resources from their backyards to their loungerooms. Works will see more accessibility for our community
Interactive zoom classes meant that our members were members, improved customer experience and innovative
able to stay connected and active. In the following solutions.
weeks, the Works migrating over to a new gym
management software. This gave instructors the
capability to operate zoom classes through a scheduled
online timetable. Between the Works@Home, online
Zoom classes and Facebook/Instagram we saw over
three hundred individuals reaching out to gym
instructors’ week to week to keep their body and mind
healthy. 2020 was a test of
innovation, resilience and
After months of been in lockdown, we were able to
comradery for the entire
rapidly reopen the gym and rollout scheduled gym
business, staff and its
session via our online booking system. This enabled the
Works team to disinfect the gym between groups and members.
maintain a high standard of cleanliness for members
and staff. Immediate reviews of existing processes took
place. This identified key areas that required members
to have more flexibility and so changes such as
permitting 24-hour barbell access and online gym
inductions were introduced creating very high
satisfaction amongst attendees and even had past
members returning. All membership forms were
updated and modernized creating a simplified process
for our reception team.
. USQ STUDENT GUILD | ANNUAL REPORT
2020 PAGE 13OVERVIEW FROM THE
EVENTS
AT THE CBRC
Due to Covid - 19 our events team at The Clive Berghofer Throughout 2020, although heavily impacted by the
Recreation Centre saw a significant decrease in the pandemic, we saw some of our regular events return
number of bookings from 2019, we commended our team to the centre including the Disability Expo. Along with this,
for their resilience and positivity shown through what we held the September Toowoomba Chamber of
was a difficult year. The team provided a high level of Commerce Business at Dusk event and our first Christmas
service to all customers and events that we were lucky Tree Festival in December.
enough to hold throughout the year.
We would like to extent a warm thank you to our
Sports bookings remained the favourite during 2020 with
customers for their ongoing support especially through the
mostly small community groups including Futsal,
tough year that was 2020.
Basketball, Netball, Volleyball, Badminton, Tennis and
Hockey booking the space. We continued to to grow our
In 2021, we look forward to welcoming our returning
strong relationships with local sporting clubs such as
customers back to the centre and establishing new
Toowoomba Indoor Hockey, Toowoomba Tennis
partnerships as we move forward.
Association, Sporting Wheelies, South West Queensland
Futsal, and several USQ sporting clubs.
350
TOTAL EVENTS BOOKINGS
AT CBRC.
2020
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 14OVERVIERW FROM THE
FIT & WELL
PROGRAM
The Fit and Well Corporate Health Program for Instructors regularly heard feedback by USQ staff about
University of Southern Queensland Staff has seen much how the programs were valuable to them in the way for
which it kept them “sane” during such uncertain and
support and enthusiasm this year even with the many
disruptive times. It was also regularly mentioned that
obstacles which hindered the availability of usual
there was much appreciation for the alternative fitness
services. platforms and how efficiently they were released.
The Works team found that Fit and Well members 2020 observed Fit and Well members welcoming back
group sports such as badminton and volleyball which
embraced our alternative online offerings. The
saw an influx of participation and support.
Works@Home’s online platform offered personalised
fitness programs and connectively features such as direct
chat with trainers and member groups. Midday Fit and
Well exercise classes continued to be offered online via
the Zoom platform and saw stable participation even
after the gym reopened. The Works found that majority of
the participants for The Works@Home and Zoom exercise
classes were USQ staff.
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 15USQ STUDENT GUILD
KEY EVENTS
2020
The Regional Disability Expo was held at the
CBRC on 8th and 9th of October 2020. The
Expo is a congregation of businesses, clubs,
services and people that are dedicated to the
disability sector throughout Regional
Queensland. Regional Disability Expo gives
businesses an excellent opportunity to
showcase their products and services as well
as be connected to their specific target
market.
The USQ Student Guild hosted it's first Junior
Tennis tournament in 3 years during October,
November and December 2020 with
sponsorship from Toowoomba Anglican
School (TASS). The Junior Development
Series (JDS) was a very successful event with
media coverage. 62 students registered,
travelling from Brisbane, Roma, Toowoomba,
and surrounds. USQ Student Outreach
assisted with the supply of a Student
Ambassador.
Rob Barty was a guest speaker at the
Toowoomba Regional Tennis Centre, he
shared his remarkable story of bringing up a
grounded world class athlete in Ash Barty,
world No.1. at just 23 years of age.
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 16USQ STUDENT GUILD
KEY EVENTS
2020
The USQ Student Guild held their first Annual
Christmas Tree Festival during the month of
December 2020. 20 real pine trees were kindly
donated to the Student Guild by a local Toowoomba
business and these were decorated by our schools
and community groups . This event was run over 3
days and funds received from the gold coin entry fee
were donated back to the schools and community
groups who decorated the trees.
The public voted for their favourite tree and prizes
were awarded for first, second and third place for
best decorated tree. The Student Guild were also
fortunate to have the previous hosts of the festival
Middle Ridge Uniting Church donate decorations and
Christmas Trees.
The community were delighted that this annual
event was bought back to life after many years of not
having a host, we are looking forward to hosting the
next Christmas Tree Festival in 2021.
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 17USQ STUDENT GUILD
MEET THE TEAM
2020
Shania Brown Alicia Newman
Membership Sales Fitness Instructor
Delia Zenke
Membership Sales Juno Lui
Fitness Instructor
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 18USQ STUDENT GUILD
MEET THE TEAM
2020
Marita Tomlinson Isabelle Chassain
Student Advocacy Officer Student Avocacy Officer
Kimberley Spencer
Senior Advocacy Officer Stafford Mortensen
Student Advocacy Officer
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 19USQ STUDENT GUILD
MEET THE TEAM
2020
Rhiannon-Lea Edwards
Administration & Finance Manager Lynette Magisana
Fitness Instructor
Brooke Martin
Facilities & Operations Manager
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 20USQ STUDENT GUILD
MEET THE TEAM
2020
Linda Pike Jobin John
Marketing Manager Operations & Cleaning Attendant
Jennifer Rix
CEO
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 20USQ STUDENT GUILD
MEET THE TEAM
2020
Annaliese Van Bekkum Nikki Franz
Administration Support Officer Fitness Instructor
2020 USQ STUDENT GUILD | ANNUAL REPORT PAGE 21USQ STUDENT GUILD
FINANCIAL REPORT
2020
We Support. We Advocate. We Connect.
We are dedicated to supporting,
representing and enriching the experience
of students.
Directors Report .............................................................................................................3-4
Auditor's Independence Declaration..................................................................5
Statement of Profit or Loss and Other Comprehensive Income........6
Statement of Financial Position.............................................................................7
Statement of Changes in Equity............................................................................8
Statement of Cash Flows............................................................................................9
Notes to the Financial Statements.......................................................................10-18
Directors' Statement.....................................................................................................19
Independent Auditor's Report................................................................................20-22
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