Sustainability Report - Colart
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2
Overview
Sustainability Officer 04
CONTENTS
Words from the CEO 05
KPI’s 06
Strategy Recap 08
Sustainability Trend 10
Lindéngruppen 11
OVERVIEW
Business
Brand Updates 13
Shopper Marketing & Insights 16
Governance 18
Supply Chain 19
BUSINESS
Digital 20
NPD 22
Elephant West 23
People
PEOPLE
Our People 25
Partnership and Charity 31
Planet
PLANET
Footprint 33
SVHC 34
Social Impact 35
Site Stories 36
SUSTAINABILITY 2.0
Sustainability 2.0
Sustainability 2.0 44Sustainability
4
Officer
CONTENTS
Whilst good progress has been 2020 has brought unprecedented
made with our sustainability challenges for Colart due to the
agenda over the last few years, it global spread of Covid 19. From
OVERVIEW
is now time to take further steps. the beginning the safety of our
people has been our biggest
Sustainability in order to be
priority. In China initially, then the
successful needs to be integrated
EU, UK and US we were able to
as part of the business, through
learn, adapt and act quickly to
our new and existing product
the situation by sharing ideas &
development, across our entire
best practice as well as equipment
supply chain and all of Colart’s
such as face masks and other
BUSINESS
sites. In doing so we ensure we
protective equipment. We continue
are a socially and environmentally
to evolve with the situation and
responsible company that does
as our sites restart after closures
business in ways that are good
we will look at these learnings
for people and the planet
to see what sustainable benefits
We kick off Sustainability 2.0 could come out of the crisis such
this year with a clear 5-year as changing ways of working with
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plan including KPI’s and clear new technology which could result
targets. These can be found in reduced travel and energy
in this report. Our sustainability consumption and improve the
ambassadors will continue to health and wellbeing of our staff.
drive change across their sites.
In my role as sustainability officer
and in my role as a Group
Leadership Team member I will
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ensure transparency and will follow
through on ideas where feasible.
Richard Llewellyn
SUSTAINABILITY 2.0
Sustainability Officer
5 year KPI’s
Sustainability 2.0 and clear
plan begins targets in placeWords from
5 Our purpose-driven vision of ‘Inspiring
every artist in the world’ has a truly deep
meaning for society and everything we
do at Colart lives up to that aspiration. Our
the CEO
catalogue of over 17,000 products are being
CONTENTS
sold in more than 120 countries, enabling
millions of creatives to express themselves
in colourful and meaningful ways.
When it comes to sustainability, we don’t
treat this topic as a simple fad that will go
OVERVIEW
away one day. We don’t do greenwashing
pretending to be on the good side of the
debate. We take sustainability very seriously
as our mission ‘To provide sustainable
creative tools and services’ clearly states.
For us, reducing our environmental impact and
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increasing our social responsibility while making
a profit is more than a moral commitment. We
are convinced that it adds long-term value
to our company. Whilst there is still a lot to do,
we have taken steps such as reducing plastic
in our packaging, introducing Cadmium free
paints, increasing the hours of community work
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and returning to profit are clear examples that
we ‘are walking the sustainability talk’ for real.
Now in 2020, after three years of structural
transformation, we have entered a phase of
stability which gives Colart the confidence
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to be more committed than ever to our
sustainability agenda. Ambitious targets are
set up to 2025, as mentioned in this report and
with a ‘can do’ mindset fuelled by our true
Inspiring beliefs, we know we will make sustainable
SUSTAINABILITY 2.0
improvements in the years to come.
every artist Dennis van Schie
Colart CEO
in the worldKPI’s
6
CONTENTS
INCLUSIVENESS
OVERVIEW
ENERGY
& DIVERSITY
Our objective is to continuously
reduce our energy consumption We currently measure
and use renewables where feasible. gender according to our new
management levels 3-5
£13.52
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per KWh used
+2.9% since 2018
Male 75%
+11.2%
energy increase
since 2018 Female 25%
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As part of our targets that
have been set, we hope to
achieve our objectives.
Target 50%
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4% increase
in share of renewable energy
SUSTAINABILITY 2.0
In 2020, we will look at
strategising our energy
buying in order to change
to renewable energy.KPI’s
7
CONTENTS
SOCIAL IMPACT WASTE SVHCs UPDATE
OVERVIEW
-35.3% Substances of Very High
Concern (SVHCs) are
3886 hours YoY Total Waste
chemicals that will eventually
hours spent in the community -15.5% be banned due to their
YoY of Hazardous Waste environmental and
3342 PPM health impacts.
31%
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vs target of 5000 ppm
of all waste recycled Figures based on 2015 data vs
(parts per million)
(Target of 50%) reformulations implemented
in manufacture to date.
29%
of all suppliers evaluated against
our supplier code of conduct 67% reduction
in the number of raw materials
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67% which contain SVHCs.
of all new suppliers
evaluated against our SICKNESS ACCIDENTS
supplier code of conduct Our objective is to monitor Colart’s target is to have 83% reduction
sickness levels and have zero industrial in the number of
pastes with SVHCs.
awareness of any issues accidents
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that may occur.
17 57% reduction
in the number of products
industrial accidents in 2019
2% that contain SVHCs.
SUSTAINABILITY 2.0
sickness level
5132.5 hours
of lost time in 2019
Against a target
of less than
3%Strategy Recap
8
CONTENTS
TRANSPARENT SUPPL
BLE & YC
IN A HA
OVERVIEW
TA IN
SU S
Colleague
Wellbeing Energy & Water
ING REDUC
L LBE I NG
WE EN
BUSINESS
& VI
E COMMER
D&
RO
IV
CI
AN AL
AT
NM
BR
E
Goals
CR
EN
TA
INCREASING
L IMPA
Enhancing the
wellbeing of
people and the shared worldwide
CT
Artists’ planet through Packaging
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Wellbeing creativity & Waste
BR L
AN IA
D& C
C O M MER
PLANET
Creative Product
Thinking Ingredients
SUSTAINABILITY 2.0
SUSTA
INABILITY COMMITTEEStrategy Recap
9
CONTENTS
PEOPLE RESPONSIBLE PRODUCTS
SOURCING
We will drive cultural change
Wellbeing
throughout all levels and aspects We are committed to sourcing
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of the business through relentless products materials and services to
communication of information and the highest standards whilst driving Product development:
learning. We will drive the sharing
of ideas internally and externally
is at the heart of through continuous improvements
in quality and cost. We will establish
We will ensure sustainability is
with colleagues, suppliers, everything we do a transparent and ethical supply
at the core of our innovation
and design process when
customers and consumers. chain with high environmental legal developing new and existing
compliance and human rights products in our portfolios.
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measured via internal and external
audit programs. Reducing our
environmental impact is going to
Health Safety & wellbeing: be a key focus for our 2025 strategy.
We want to provide a safe, This will include a packaging Packaging:
sustainable working environment strategy to help us identify the
most sustainable materials for We will ensure we never use
for our global community. By driving more packaging than is needed
our products, reducing our GHG
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a positive safety culture we can and what we do use is from
reduce the number of accidents emissions, which will in turn reduce
our energy and waste consumption. sustainable sources and goes
and in doing so protect our most on to be reused or recycled.
important asset, our people. Our
commitment to wellbeing is at
the heart of everything we do.
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UN SUSTAINABLE ENVIRONMENT
DEVELOPMENT
Social Impact:
GOALS (SDG’S)
We continue to engage with
SUSTAINABILITY 2.0
local communities, promoting Colart adapted a new way of
and providing employees with understanding SDG’S and what Waste:
volunteer opportunities will help they mean to the individual by Working towards We will measure and set targets
to attract top talent, engage
develop and retain employees.
sending out an SDG a week on a
global comms. This will enable us 2025 to remove, reduce, reuse
and recycle throughout our
strategy
to further embed the goals and production and supply chains.
report against them in the future. We will track our progress and
recalibrate targets as part of
our continuous improvement.Sustainability Trend
10
CONTENTS
Sustainability continues to be a global concern,
it is the job of businesses to play their part.
OVERVIEW
CLIMATE PLASTICS SUPPLY CHAIN
MITIGATION
The concern over plastics has been We have identified materiality
Is more important than ever. growing over recent years, not for our business by listening to
We have only 10 years to halve only with the end consumer, but in our stakeholders, and identifying
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global greenhouse gases (GHG) industry and also in governments key trends that are relevant to
emissions and keep global with legislation dictating the Colart in order to set targets for
warming to 1.5 degrees. way businesses are going to our business through to 2025.
have to comply in future.
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CIRCULAR SUSTAINABLE
SOLUTIONS CONSUMPTION
From food and fashion to With the global population
electronics and the built expected to rise to 8.5 billion
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environment, circular thinking by 2030 and an ever-growing
(keeping resources in use for as middle class increasing by 3 billion
long as possible to extract the people over the next 20 years,
maximum value) will continue ensuring that global consumption
to gain momentum in 2020, remains in line with planetary
SUSTAINABILITY 2.0
driving innovation and disrupting boundaries will be critical.
linear business models. 10 years to
reduce GHG by
50%Lindéngruppen
11
CONTENTS
OUR OWNER’S PURPOSE
Lindéngruppen’s purpose is to Lindéngruppen lead by
own and develop successful example and provide a
businesses to lead the transition business model that is geared
towards a sustainable world. to generate long-term value.
Their aim is to create shared
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and sustained societal They also provide clear purpose,
value through their owned values, a Code of Conduct,
companies. This involves guidelines and priorities that all
creating meaningfulness for of their companies follow. They
their people and value for their also expect all their companies
businesses, customers, suppliers, to report according to their
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children, local communities Sustainability Framework. This
and society at large. includes identifying material
issues, setting clear strategic
They work actively to targets and continuously
support their companies to tracking progress.
minimise negative impacts
and optimise benefits in
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terms of environmental
and societal impact.
PLANET
SUSTAINABILITY 2.0
Shared Clear
and sustained purpose and
values Code of Conduct12
SUSTAINABILITY 2.0 PLANET PEOPLE BUSINESS OVERVIEW CONTENTS
Inspiring
artists everywhere
BusinessBrand Updates
13
Removing all
black
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For Snazaroo, we are taking The event was also open to the
plastic
Lefranc Bourgeois relaunched their
Artists Oil range in 2017, and were sustainability and embedding it public and Snazaroo had a face
from our packaging
the first to introduce Cadmium Free into our core values. Here are some painting booth that was one of
OVERVIEW
oil colours. We are now preparing of the projects illustrating this: the most popular at the venue.
to launch 5 more cadmium free The space was transformed into
• We are currently working on
colours for the relaunch of Linel a haunted Halloween themed
removing all black plastic
Artists Gouache range in 2020. event featuring face painting, arts
from our packaging and
& crafts, music, food and spooky
• Ongoing new branded sets are including sustainability
activities. It was fulfilling to share
are in FSC cardboard and in our product roadmap
in the fun first hand. Snazaroo
new plastic vacforms come
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• All our cardboard packaging was among many formidable
from recycled plastic.
is currently recyclable and sponsors including LEGO, Scholastic Launching 5 new
• Lefranc Bourgeois Enfants
colour ranges have been all
we are looking at expend the
use of FSC/PEFC/Recycled
Education and Whole Foods Market.
Repurposing good quality
cadmium
free colours
adapted to new biocides paper and cardboard for our
overstocked inventory from
regulation. The brand is also whole range of products
the warehouse served as a
able now to propose its offer
• The plastic we use for our primary philanthropic, sustainable and good
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with compliant finger paints,
packaging is recycled PET will gesture. The product was marked
baby crayons, ultra washable
out of stock and qualified as a tax
paint colours for younger
children from 18 months old SNAZAROO AND NYC deduction since it was a non-profit
GRACE MANSION event. Snazaroo made a positive
• The repackaging of the brushes HALLOWEEN EVENT impression on thousands of children.
offer will be labelled FSC This event created an outlet to
In collaboration with Blick and
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manage overstock product,
• Over 150,000 sets for LB the New York City Mayor’s office,
extending the product life cycle and
enfants were relaunched Snazaroo donated over 3600
reducing expenses from close out
using cardboard packaging assorted Mini Kits to support the
offerings and maintaining excessive
replacing plastic. annual Halloween event. Gracie
warehouse stock.
SUSTAINABILITY 2.0
Mansion, The NYC Mayor’s
This event introduced a channel
residence and the grounds were
to serve the community while
opened to the public to host a
managing the brands many
Halloween celebration to benefits
assets to foster engagement
thousands of NYC homeless
and brand awareness.
shelter and foster care children.Brand Updates
14
LIQUITEX ACRYLIC
CONTENTS
MEDIUMS PACKAGING:
LABEL UPDATES
In 2019, we initiated a new print
ART FOR ALL
production process for Liquitex
Sing for Hope London piano, titled Acrylic Mediums labels to an ‘on the
and togetherness, the varied designs
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Supporting the arts has always been
‘Express Yourself’, was designed and manufacturing line’ method. This
at the heart of the Liquitex philosophy. were painted in a huge communal
painted by renowned artist Stuart enabled us to reduce the number
Founder Henry Levison understood studio stocked with a full range of
Semple, who generously donated of label components from 116 to
that the role of a good tool-maker Liquitex paints, tools and mediums.
his time and talent for this project. 24 master formats. Previously, the
was to support the tool users - the The Liquitex team ran technical
The piano remained at Elephant Liquitex Acrylic Mediums packaging
artists - and their communities. Liquitex workshop to equip the piano artists
West for people to play and enjoy, labels were printed individually
continues to follow suit by supporting with the skills to achieve their designs
for each specific product.
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art events, charities, and community before being donated to Hospital
Liquitex was put to the test on the
building initiatives around the globe. Rooms to be permanently placed This has led to increased
unconventional 3D canvases, and
in an adolescent mental health NHS management efficiencies, a 75%
In 2019, Liquitex launched a global the artists used them for sketch
ward, where it will be used as part reduction in storage space, a
partnership with Sing for Hope, a portraits applied with direct transfer
of their music therapy programme. reduction of potential waste and
non-profit arts organisation whose mediums, layering, experimental
In celebration of this partnership, financial write-offs, and improved
mission is to transform lives by using the graphic effects and varnishing for
the Liquitex team invited Colart agility to address any required label
power of the arts to create a better the great outdoors After a few weeks
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colleagues around the world to changes, all while still reflecting
world. As the official paint sponsor, in the open air, each piano found
contribute to an internal art installation the quality of the brand.
Liquitex supported the Sing for Hope a permanent home in a school,
NYC piano program, where 50 artist- hospital, veteran centre or community ‘Painted Keys,’ encompassing hand-
designed pianos appeared over
the summer in parks and community
hub, to be enjoyed for years to come. painted piano keys, which now
lives in the North America office.
75% reduction
In November 2019, Liquitex launched
spaces throughout the five boroughs, in storage space
the London edition of its partnership at
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each created using Liquitex acrylics.
With themes of joy, hope, inspiration
Elephant West, Elephant Magazine’s
new art and community space. The Reduction
in potential waste
Improved agility
SUSTAINABILITY 2.0
to address changesBrand Updates
15
CONTENTS
W&N PAPER RELAUNCH WATERCOLOUR SETS
Consumer research has shown that From 2020, we’re removing the
sustainability is rarely questioned by single-use plastic wrapping on
our consumers. They assume paper Winsor & Newton’s Cotman
is ‘always’ environmentally friendly. Watercolour brush pen set
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INTRODUCING NEW In addition, Artists‘ Oil Colours are Retailers are growing We’re also investigating the
OIL COLOURS AND adding 15 of its most popular 37mL increasingly concerned about possibility of removing plastic
EXTENDING THE RANGE colours to the 200mL range. This allows sustainability, especially in packaging on the brand’s
artists to buy larger tubes of these regard to shrink-wrapping. watercolour half pans.
Winsor & Newton has continued paints and use less packaging by
We’ve decided that:
to develop more sustainable avoiding buying more, smaller tubes.
alternatives without compromising on • All products in the relaunch COMMUNICATION
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performance. Following the launch will be sourced in Europe, CAMPAIGN ‘EXPERT
of eight cadmium-free watercolours W&N GRAPHIC ART from sustainable sources COLOUR. ENDLESS
in 2019, nine cadmium-free Artists‘ (FSC / PEFC certifications) POSSIBILITIES’
Oil Colours will be launched in In 2019, we relaunched our chunky, and with full transparency
2020. These paints have the same plastic-heavy clamshell box to sleek, throughout our supply process. We are expanding our ‘Expert
performance as genuine cadmium slim boxes that are more space Colour. Endless Possibilities’
efficient and save 60% plastic mass. • All products will be campaign, from watercolour
colours, such as colour strength,
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shrink-wrapped at MOQ, in 2019 to oil in 2020/2021.
vibrancy, and opacity, without They can fit into a space in and Le Mans is working
containing cadmium. The cadmium- store that’s 40% smaller, making Aside from focusing on our
to find an alternative to
free paints have been granted space for our NPD launches. innovative offering of cadmium-
recyclable plastic.
Approved Product seals, which free oils, we’ll be including
In 2020 we’re extending our promarker • If consumers feel they can’t
means they’ve been certified as not our existing , Artisan range,
range, and introducing six new sets, feel the paper when shrink-
being toxic or injurious to humans. featuring water-soluble oils
including Manga and Tattoo. wrapped, retailers will be
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Winsor & Newton are also launching that are more sustainable.
In addition, Promarker minimum given the option to open
eight new Winton Oil Colours in We’ll also be including our medium
order quantity increased to three, and sacrifice one pad/block
2020 that have also been granted ‘Sansodor,’ which is better from a
resulting in fewer plastic bags to accommodate this.
Approved Product seals. To support health and safety perspective, and
needed for loose pens packaging. • W&N has improved the
the launch of these Winton and
SUSTAINABILITY 2.0
is recommended by selected art
cadmium-free colours, samples are We’re exploring replacing the way of communicating schools banning turpentine and
being offered to consumers in tubes plastic backing on our Fineliners about FSC and Hydro Power white spirits from their class and
so they can be used over a longer to a cardboard backing. giving a better explanation recommending low-odour thinners.
period of time, rather than packaged on the paper package
in a single use, disposal format.Shopper Marketing
16
& Insights
CONTENTS
CONSUMER INSIGHTS These initiatives (among several TAKING OUR
AT THE HEART OF OUR others) - gave us valuable insights CONSUMER
OVERVIEW
DECISION MAKING to make brand and commercial COMMUNICATION
decisions with a high degree of
confidence, whilst also bringing
EXPERTISE TO OUR
2019 marked a step change in
us closer to our consumers.
RETAIL PARTNERS (AEC)
our approach to using consumer
insights to drive our initiatives A bespoke AEC (Attract, Engage,
and strategy – from redesigning Convert) training workshop
our best selling W&N Cotman
CREATING NEW
was designed and delivered
CONSUMER
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Watercolour sets to increase the to commercial teams so that
brand’s quality perception and TOUCHPOINTS everyone is approached the
purchase intent, or speaking to We launched our very first branded Shopper Experience in the same
over 4500 artists among 3 of our pop up store in our home market way to drive Attraction to the
largest markets North America, UK (UK), in the heart of the city’s category, Engagement with our
and France to better understand thriving creative hub (Coal Drop’s products and ultimately Conversion
what drives brand preference for Yard – Kings Cross, London), which in store as continue to evolve the
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our various consumer segments, saw us open our doors to our Red Hot Stores programme.
to testing our brand content consumers - allowing them to visit
and its engagement among our This approach has cemented
our physical store installed for 4
consumer base, to name a few. our relationship with our largest
days over Dec 2019. We were able
customer of Michaels and is starting
Listening to our consumers to introduce some of our latest
conversations in key customers
sustainability requirements also products to them - from our newly
across multiple geographies.
helped us create some unique launched reduced packaging
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products to celebrate our oldest Marker Sets, to our new Watercolour
brand Lefranc Bourgeois’ 300th Jewel colours for W&N. The event
anniversary, launching a reusable was a runaway success, attracting
and collectable tin, as well as over 2000 consumers through the
a unique and replenishable doors, helping bring W&N face
SUSTAINABILITY 2.0
colour range, along with a better to face with its consumers.
understanding of what innovation
means to them in the context of
our products, to form the basis
of our innovation strategy.Shopper Marketing
17
& Insights
CONTENTS
HARNESSING THE WHAT’S COMING The AEC programme will be
POWER OF DATA TO FOR 2020? expanded to include Digital and
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CREATE A ROUNDED provide 360 comms guidance
There are plans to scale our as we look to integrate our on
‘STATE OF THE initiatives further in 2020, building on and off line experience more.
NATION’ OVERVIEW the foundations of the successes
FOR OUR TEAMS from 2019, while also introducing The key outcome from all of
new capabilities in the team to this will be to bring us closer to
Colart identified as the key partner help us work even more closely our consumers and customers
to work with on developing the and collaboratively with our largest alike, and help extend our
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widely recognised industry ‘State retail partners, through a dedicated lead as industry champions
of Art Materials’ report by EuACA. Category management partner. even further than before.
Utilising multiple data sources There are more research initiatives
including Industry reports from planned in line with the Brand
NAMTA and EuACA, Sell Out data, and Commercial strategy to
and the research projects run over maintain consumer insights as
the year – we were able to deliver the epicentre of our decisions,
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detailed insights into our industry while extending our consumer
for our brand, commercial and touchpoints through events such
digital teams, influencing their as the Chelsea Flower Show in
strategies to better address our the summer of 2020 as we aim to
consumers needs for our products. deepen our understanding and
This also formed the basis of a offering in shopper experience to
keep us ahead of our competition.
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much more in-depth analysis of our
industry presented to the Board,
which will form part of the long
range plan aimed at delivering
growth to our owners’ expectations.
SUSTAINABILITY 2.0
EuACA - European Artists Colours Association
NAMTA - The International Art Materials AssociationGovernance
18
CONTENTS
2019 saw the strengthening Underpinning this acceptance
of Colart’s commitment to and to promote understanding
governance through the of our compliance structure,
update of our Code of Conduct Colart continued to develop
together with the introduction the learning agenda by rolling
of both a whistle-blowing out an online programme
OVERVIEW
policy and a register of gifts, for whistle-blowing and anti-
hospitality and facilitation bribery. This training fosters
payments – with the latter to complete awareness of how to
supplement the prohibition report any concerns regarding
on bribery, or acceptance by serious misbehaviour including
staff of gifts that are beyond theft, fraud, bribery, breach of
general commercial practice policies, dishonesty, harassment,
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or common courtesy under bullying, unlawful discrimination,
the Code of Conduct. unethical or negligent
behaviour and workplace
To ensure commitment to safety hazards through
the updated expectations EthicsPoint, our independent,
for ethical and responsible online reporting portal.
behaviours, each employee
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was asked to confirm
their formal acceptance
of the updated code
and related policies.
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SUSTAINABILITY 2.0
Refresher training was also
delivered to Colart’s Group Global litigation and legal
Leadership Team (GLT) on their entity governance is now
director duties under the UK tracked centrally through
Companies Act 2006. A register respective portals / register to
to capture any interactions ensure legal and compliance
of the GLT with competitors risk is effectively managed.
has also been created.Supply Chain
19
CONTENTS
Colart continues to improve
transparency within it’s supply chain
INCREASED FOCUS SUPPLIER COC TO FINISHED
ON SEDEX ALL KEY SUPPLIERS GOODS
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Sedex is a social and ethical All new suppliers to Colart have We are also reviewing our
supply chain tool, which enables signed our own code of conduct, trading activity & localising
us to be transparent with our this will continue with all new the sourcing closer to the
customers and in turn help us with suppliers and we will initiate the point of consumption. This
transparency with our suppliers. same for our current suppliers. will help reduce lead times,
Our own operations are audited We can use this exercise to while reducing our carbon
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once a year this gives transparency understand our suppliers better impact. This will bring us
to our wider supply chain and support where necessary. closer to a sustainable end
to end supply chain on this
The company worked to reduce
category of products.
INITIATE its portfolio over 2018 in order to
capitalise with suppliers. At the
SUPPLIER AUDITS same time, part of our supply chain
strategy is to have alternative
A key part of our supply chain
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suppliers for critical components
is to increase supplier audits,
and raw materials to ensure
A supplier audit is an effective
supply. This year we will strategise
way to examine the quality of
our raw materials because
a particular supplier and the risk
regulatory and resource-scarcity
it presents to the organisation
will impact us in the near future.
before it becomes a problem.
With an effective supplier quality Colart continues working with
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management solution, a supplier Sedex and alternative supply chain
audit can be painless and can tools such as BSCI or Ecovadis, to
identify serious problems early ensure that the company continues
in the production cycle. to drive transparency in our supply
chains. Our internal RFI also provides
SUSTAINABILITY 2.0
a tool to assess our suppliers.
End to end
sustainable supply
chain on productsDigital
20
Intranet made it
easier to
CONTENTS
Colart continues its digital transformation journey, building up
in house capabilities, reducing dependency on expensive external
parties – and driving efficiency and simplicity in how we work.
Last year we focussed on relaunching the Liquitex and Snazaroo
engage
websites onto our internal platform using Wordpress and we have with people
seen improved results across the board in terms of visits as well as sales.
OVERVIEW
We also migrated the Intranet to Wordpress which has made the
Intranet much easier to engage with for our employees. Since the
launch at the end of May 2019 – end Feb 2020 we have had almost
6000 views of the news articles and more than 464 comments on our wall.
DIGITAL DIGITAL PIM AND B2B PORTAL
TRANSFORMATION COMMUNICATIONS
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Having one source of truth for
12,000+
In January 2020 we launched the Digital activations with the all our product data, including
Lefranc Bourgeois website in English consumer at the heart delivering product descriptions, colours, sizes,
– now artists around the world can added-value content and services prices, regulatory data etc. This is
experience this wonderful brand to our consumers globally is a key the ambition of the PIM (Product consumer
and it’s rich 300 years history. With focus for us. Through the activation Information Management) Project.
digital communications available in of marketing automations both With over 246k data points already questions
every year
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English we make Lefranc Bourgeois on our Liquitex website through in the PIM, we are accelerating
more accessible globally. personalisation and through eCRM this project this year as the PIM will
(electronic consumer relationship improve efficiency across many
During second half of 2020 we will departments and teams. PIM is also
management) programs running
relaunch our Winsor & Newton closely connected with the build
on email, we are reducing wastage
website for UK, US and ROW. This of the B2B Portal – a functional
and being able to serve relevant
is a big, complex project and ecommerce website – dedicated
content to different audiences
will save a substantial amount of
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driving more meaningful brand to small customers and retailers
money for us moving away from removing manual, paper-based
experiences and building long-
the old platform used today. orders which we will release
lasting consumer relationships.
The website will be easier to use during the second half of 2020.
and navigate, providing rich
content on our products and
SUSTAINABILITY 2.0
1.3%
services enabling artists easy
access to information that can
help enhance their practise.
of questions are
sustainability
relatedDigital
21
Geographical
Split
34%
CONTENTS
CONSUMER CARE
%
#
We are proud of our consumer care Brand Sustainability
Sustainability
operations, where we respond to Queries
Queries
per Brand
over 12,000 consumer questions 26%
every year. 1,3% of these questions Lefranc
9 0.9%
are around Sustainability or Social Bourgeois
OVERVIEW
responsibility. UK consumers seem most Liquitex 55 1.2%
interested in these topics and in terms
of brand, Snazaroo consumers are Reeves 11 1.5%
the ones who engage with us most. Snazaroo 14 1.6%
In terms of Ethical and W&N 118 1.4%
17%
Sustainability matters:
14%
BUSINESS
• LB consumers are more
concerned about product
safety in terms of composition
and ingredients Total Sustainability
Geographical
Queries queries
• Liquitex and Reeves consumers Area
by area by area 7%
are the ones more concerned
about using vegan products Oceania 2% 8%
PEOPLE
• Winsor and Newton consumers North
34% 18%
ask the most questions America
2%
about the environment Europe 17% 13%
• Snazaroo consumers are equally UK 14% 26%
concerned about environment North
and respect for animals ROW 7% 5% Oceania Europe UK ROW Unknown
America
Unknown 26% 30%
PLANET
Data from 2019
SUSTAINABILITY 2.0
UK Snazaroo
has the most consumers are the
sustainability most concerned
enquiries about animal welfareNPD
22
CONTENTS
We continue to further embed Sustainability within the NPD process
as we drive cultural change through the business. We are ensuring
that each project team challenges waste and non-recyclability,
as well as questioning and seeking more environmentally
friendly alternatives at each stage of the NPD process.
OVERVIEW
• Cadmium free paint – we have W&N SNAZAROO
extended our Cadmium free
paints across all our Fine Art • Paper – as we develop our • We are phasing out using
Brand ranges so that we now range we will source the bulk black plastic vac forms which
offer cadmium free alternatives of the range from European are difficult to recycle as
within Liquitex, Winsor & suppliers with all products using they cannot be detected in
Newton & LB paint ranges. FSC/PEFC certified paper. many waste sorting systems
BUSINESS
• In line printing of labels – we replacing them with grey
• Canvas – as part of range
are developing this capability Recycled PET plastic that can
redevelopment we will ensure
which will reduce waste and be further reprocessed.
we use FSC timber on all the
disposal as designs change. frames and revert to wooden • New set designs - cartons
not plastic stretching wedges. will be single material card
FSC fully recyclable.
• ProMarker sets – in 2018 we
PEOPLE
made large reductions in the • Bio Glitters - new range of
amount of plastic used on fully biodegradable glitters
our 6 & 12 piece sets. Going made from ethically and
forward we will phase out sustainably sourced raw
completely all the plastic materials. The range will include
packaging in our 6 and 12 chunky and fine glitters. Both
piece sets and will investigate glitter sizes will be available
PLANET
using recycled plastic in our in 10 vibrant colours.
moulded pen bodies.
• Professional Synthetic brushes -
we are developing
alternatives to our natural hair
SUSTAINABILITY 2.0
& bristle brush ranges.Elephant
23
West
CONTENTS
Our energy provider uses 100% The bar and kitchen use:
renewable, clean electricity,
• Biodegradable straws
generated by wind and hydro
OVERVIEW
assets. It’s certified by Renewable • Biodegradable coffee cups
Energy Guarantees of Origin • Biodegradable food bowls
(REGOs) and independently verified (cardboard and bamboo)
by EcoAct, a Carbon Disclosure • Wooden cutlery
Project (CDP) accredited provider. • Biodegradable napkins
All waste is sorted using recycling
BUSINESS
bins and there is a newly appointed
onsite sustainability ambassador.
The local community is supported
through the development of
an onsite community garden
in collaboration with a local
environmental charity.
PEOPLE
PLANET
Community
SUSTAINABILITY 2.0
supported through
100%
renewable,
development of
clean electricity
community garden24
SUSTAINABILITY 2.0 PLANET PEOPLE BUSINESS OVERVIEW CONTENTS
It’s the
Way
Colart
PeopleOur people
25
CONTENTS
We know Colart’s people make the difference, and we value
everyone’s input whether as a leader, part of a team or an individual
contributor. With this knowledge, Colart continues its commitment
to developing our people as well as building their understanding of
and engagement in sustainability, both inside and outside of Colart.
OVERVIEW
LEADERSHIP LEADERS PLUS MENTORING
In 2019, Colart continued its Colart continues to actively drive
We believe that sustainable business
membership and support of mentoring across the group. We
performance starts with effective
Leaders Plus, a social enterprise believe mentoring accelerates
leadership. We see the starting
enabling talented people in the and enriches both business
point as knowledge of what good
UK with young children to develop development and individual
leadership looks like (as described
BUSINESS
their leadership careers. Through learning for both the Mentor and
in the Colart Way) and clarity over
this enterprise we were able to offer Mentee. But, above all it builds
who has leadership responsibility
experienced high-quality training, effective internal networks as
(as redefined in the new leadership
levels structure). Of course, we
mentoring, peer support and well as developing collaborative Our people
make the
access to role models so that we relationships – something core to
recognise the changing landscape
could reinforce our commitment the way Colart wants to work.
in which our leaders need to
to building a positive environment
difference
operate whether with respect During 2019 we actively replenished
for new parents in leadership roles.
PEOPLE
to our people, the business as a our pool of mentors with training
whole or the wider environment We will continue to support provided new and existing mentors
in which we operate. In effect, Leaders Plus during 2020. and we upgraded our mentoring
trying to make a difference as an portal making application
individual leader can only go so far. “Leaders Plus left me motivated easier for new mentees.
and inspired to make the most
For this reason, we believe the only of both my children and career
way is for our leadership team to and the fact that I could do both”
PLANET
act as a high performing team – in
other words as one team so we Bhavna Savani
succeed together. Our leadership Corporate Finance Manager
development programme during (London)
2019 therefore put collaboration as
SUSTAINABILITY 2.0
the focus core. Underpinning this
programme was self-awareness
and reflection to enable our
We value
leaders to become mindful of
self, team and the collective. everyone’s
inputOur people
26
CONTENTS
DAY IN THE LIFE OF SPLASH
2019 saw the launch of our day in the life programme. Following the successful launch During 2020, we will continue our
This program was launched in France during 2018 and this and roll out of Splash (our plan to extend the functionality of
year we saw more than 50 people register in France for the global People System) in Splash as we look to incorporate
programme. We are confident that this great success will be 2018, we successfully added an automated performance
seen elsewhere in the Group due to the opportunities offered:
OVERVIEW
to the functionality of the review process removing the
• Ability to discover a new job • Improve internal system by incorporating need for our existing stand-alone
communication an automated recruitment system. Whilst we are very proud
• Understand the challenges platform – Splash Recruit. of our commitment to the review
and needs of colleagues • Get a better vision of process, having the process
the organisation With this enhancement we have
• Share information and on Splash will enable better
made direct recruitment more
learn from others • Create collaboration analytics and follow through.
efficient by creating a multi-
BUSINESS
and break silos channel candidate journey putting Splash has also been used as
• Create social and
professional bonds candidates at the heart and we a tool to gain from our people
have removed the majority of the confirmed understanding of and
manual processes. Furthermore, commitment to our regulations.
we now have full transparency to During 2019, alignment to the
activate and monitor all recruitment revised Code of Conduct,
activity across the Group. presented in all languages,
PEOPLE
was completed in this way.
PLANET
Our direct sourcing of
SUSTAINABILITY 2.0
new recruits has increased
from 70% in 2018
to 79% in 2019Our people
27
CONTENTS
DIVERSITY AND INCLUSION
During 2019, Colart conducted its
first global gender pay analysis.
The results showed that whilst
our mean pay (average) was
aligned to most companies, our
OVERVIEW
median pay (mid-point) was
better than the norm. With these
results, we recognise that we
need to do more to encourage
women into leadership positions.
We will continue to continue
to encourage and support,
BUSINESS
flexible working and skill
development to promote diversity
and inclusion at Colart.
PEOPLE
PLANET
SUSTAINABILITY 2.0
Women make up nearly International face with
40% of our 40% more
leadership nationalitiesOur people
28
CONTENTS
WELLBEING
Our commitment to the wellbeing of our people is at the heart of
everything that we do. We recognise the need to adopt a holistic
approach and to show we think about the wellbeing of the whole
person. We believe this is the best way to foster the family feel that we
strive for at Colart so preparing our people to withstand any challenge
OVERVIEW
that could impact our ability to deliver on our strategic goals.
BUSINESS
Inspiration Passion Planet Excellence
2019 was another great year for At the end of the year, we asked
grassroots wellbeing initiatives all of our people to complete
at Colart. Our global network of our Wellbeing Survey in order to
PEOPLE
over 20 ambassadors organised understand what was valued
impactful activities at local level and about the current calendar.
communicated globally to inform the With this insight we can build
rest of the company. For example, an even better programme to
in France alone over 500 people support our strategy for 2020
participated in Wellbeing activities,
whether social, physical or mental.
PLANET
Colart not only looks inside but also Our Wellbeing Coordinator,
believes that connecting to our own Carole Briquet, spent 2 weeks
community is core to the wellbeing in Madagascar for a ‘solidarity
of people. During 2019 we therefore leave’, helping the local
SUSTAINABILITY 2.0
continued to support everyone population to organise their library
spending at least one day with a and bring it to life. This is following
charitable cause of their choice. a previous solidarity leave from Wellness is a
another employee in Peru. More
such trips are planned for 2020. top priorityOur people
29
CONTENTS
HEALTH AND SAFETY INCIDENT REPORT 2018-2019
Health and Safety is of vital • H&S has been decentralised
importance to the physical to the sites, keeping structure
wellbeing of people in Colart. and key initiatives implemented
The health and safety committee via the H&S Committee. 0 Fatality
meets virtually, quarterly and SEVERE
OVERVIEW
• Key focus for 2020 is to
when serious incidents take
place, so we can investigate and
drive near miss reporting 1 Injury or illness resulting in
for trend analysis. Aiming MAJOR permanent impairment
use others knowledge to best
to capture key issues and
understand how we can make
areas of focus for each site. 13 Injury or illness resulting
Colart a safe place to work.
MODERATE in hospital admission
• Le Mans improving fire
We completed a zoning exercise
extinguisher visibility.
to improve safety across our
18
BUSINESS
Injury or illness resulting in
manufacturing and distribution • Le Mans operators began to treatment. Temporary impairment
MINOR
sites to segregate them depending use new manual handling
on their risks. Staff are trained equipment for drums,
accordingly and issued a purchased at the end of 2019. 7 Minor injuries or discomfort.
No medical treatment or measurable
permit to work in these areas. MINIMAL physical effect. Zero lost time.
• We continue to drive a health
We aim to provide training on the and safety culture through
risks associated with the whole our sites, we have a target of
PEOPLE
area in which they work, not zero accidents on our sites.
just limited to their daily tasks.
• Our accidents have increased
this year as expected due
to more vigorous reporting.
We encourage all incident
reporting however minor.
PLANET
SUSTAINABILITY 2.0
zero
incidents
targeted for our sitesOur people
30
CONTENTS
HEALTH AND SAFETY
E-learning is implemented as part of Following the zoning exercise, LE MANS APPROVED
every employee’s induction, which the H&S team at Le Mans have IMPROVEMENTS
includes Health and Safety training. made improvements to walk ways. FOR 2020
Our sites follow up any incidents Improvements in the segregation
with ‘toolbox’ talks to ensure all of pedestrians a vehicles have
OVERVIEW
1 Effluent Treatment update.
employees have awareness. been achieved with the following:
2 New safety racks in
• Committee meetings • Pedestrian fencing logistics area.
continuing to facilitate • Gates
information sharing and drive
• Safety instructions 3 Finalisation of fire
H&S culture and accountability. water bunding.
• Safety mirrors
• Budget has been 4 New cap feeder for ink line.
• Walk ways are clearly defined
BUSINESS
allocated inline with site
plans to improve H&S. with substantial barriers in 5 Replacement shrink
place to prevent contact wrapper due to fire risk.
• Risk assessments and PPE are
with moving vehicles. 6 New system of powder
being reviewed across all sites
to ensure risk assessments are • New guarding has been transport on mixing area. Health & Safety
of a high standard and PPE installed on low volume mixers.
7 Support to improve risk part of everyone’s
induction
is appropriate to the risk. • Safety instructions, cultural assessment and continuous
training, best practice
PEOPLE
improvement of the
document for all fork lift drivers accident prevention plan.
• Mirrors and collision sensors.
8 Replace the stackers by
• External rack inspection alternative machinery
• Risk assessment on all processes to reduce risk of manual
and machinery on site, handling injury.
manufacturing, laboratory, DC.
9 Improvement of ventilation
PLANET
in laboratory to meet
safety standards.
SUSTAINABILITY 2.0Partnership
31
and Charity
CONTENTS
We continue to donate our LISA MILROY’S marvellous collaborative painting,
discontinued products to various INSTANT NETWORK ‘Group Portrait’; and in another
OVERVIEW
schools and charities, we have an SCHOOLS ‘HANDS workshop, a wonderful set of
ongoing relationship with MIND – a hand-painted rings. The workshops
mental health charity. They use
ON’ ART WORKSHOP provided an opportunity for
our materials for art workshops to
PROGRAMME many of the students to engage
help people with mental health. with painting for the first time,
In 2015 Lisa initiated ‘Hands offering an opportunity to gain
The arts valuable role in mental On’ with the support of the confidence and some curiosity.
health is being recognised Vodafone Foundation, Vodafone’s
BUSINESS
charitable arm. ‘Hands On’ is
It can help to boost confidence
part of the UNHCR and Vodafone HANDS ON AT
and make us feel more engaged
Foundation’s Instant Network
and resilient. Besides these benefits, ELEPHANT WEST
Schools programme, providing
art engagement also alleviates
quality digital learning. ‘Hands At the beginning of February
anxiety, depression and stress.
On’ engages students in Kakuma the Hands On Art Workshops
Since 2018 we have donated Refugee Camp, Kenya in practical came to life in London through
PEOPLE
to over 300 different art workshops delivered by Lisa in an exhibition held at Elephant
charities and schools. London through interactive video West. Its primary purpose was to
conferencing sessions facilitated draw the attention of a wider
One of the projects we
by the Vodafone Foundation. public and salute all partners of
have supported, included a
collaboration with artist Lisa Milroy, Lisa travels annually to Kakuma the Hands On art workshops.,
who worked with Vodafone Refugee Camp to conduct ‘Hands
Foundation and UNHCR to create On’ workshops on the ground, This exhibition provided a visual
PLANET
the Instant Network Schools ‘Hands working with UNHCR Education. timeline of the Hands On Art
On’ art workshop programme. This year, Lisa led a three-day Workshop from inception through
workshop event for 35 students to the present day and beyond
from Angelina Jolie Primary School, as well as a beautiful display of
Morneau Shepell Girls High School original paintings and drawings
SUSTAINABILITY 2.0
and Our Lady’s Girls Secondary made by the school students in the
School. Lisa used Colart products to Kakuma Refugee Camp in Kenya,
support the ‘Hands On’ workshops. using materials donated by Colart.
The fabulous range of art materials
allowed the students to create a32
SUSTAINABILITY 2.0 PLANET PEOPLE BUSINESS OVERVIEW CONTENTS
commitment
Serious
PlanetFootprint
33
Tianjin
CONTENTS
reduced by
We are continually working towards reducing our CO2 impact.
26.8%
OVERVIEW
2018
Scope 1&2: 4085 tCO2e
2019
BUSINESS
Le Mans
Scope 1&2: 4081 tCO2e
reduced by
CO 2 18.9%
PEOPLE
Reduction of 1.4%
year on year
PLANET
Overall reduction We continue to get better
quality data which improves
-21.3% our reporting accuracy. We
expected an improvement
Including Scope 3 in Tianjin as production has
SUSTAINABILITY 2.0
moved to Le Mans.
Reduction in Le Mans is
We measure scope 3, however we have to be reliant on significant as although increased
production they have been
third party data which we hope to improve year on year.
able to ensure that their CO2
emissions have decreased due
to better operating efficiency.SVHC
34
67%
reduction
CONTENTS
UPDATE ON SVHC
Since tracking began in 2015 in the number of
we have significantly reduced
the number of SVHCs in Colart’s
raw materials
manufactured products. containing SVHCs
OVERVIEW
Figures based on 2015 data vs
reformulations implemented
in manufacture to date.
• 67% reduction in the number
of RM which contain SVHCs.
• 83% reduction in the number
of pastes with SVHCs.
BUSINESS
83%
• 57% reduction in the number of
products that contain SVHCs.
reduction
During 2019 our R&D chemists
achieved a significant mile
stone in this project; formulating
away from our most significant in the number of pastes
PEOPLE
raw material which was present containing SVHCs
in around 100 formulations.
These new formulations are
being implemented on a rolling
basis through the end of 2019
and into 2020. Laboratory work
continues to reformulate the
PLANET
remaining 2% of formulations
(based on 2015 figures).
57%
SUSTAINABILITY 2.0
reduction
in the number of products
containing SVHCsSocial Impact
35
China CTAM Italy
CONTENTS
5014 PPM 3229 PPM 7024 PPM
OVERVIEW
Le Mans Lowestoft Spain
Our target is 5050 PPM 2594 PPM 5214 PPM
BUSINESS
5000 ppm
PEOPLE
Minehead France
11350 PPM 3000 PPM
In 2019 the overall was
PLANET
3342 ppm
SUSTAINABILITY 2.0Site Stories
36
125kg
CONTENTS
LONDON KIDDERMINSTER
WELLBEING OVERHAUL OF THE PACKAGING of food in the
2019 ACTIVATION RANGE PICKING/ INITIATIVES annual foodbank
PACKING PROCESS
At Head office, having the We are continually looking at the collection
Wellbeing 2019 activation at way our products are shipped out
OVERVIEW
We’ve overhauled how we pick
heart we ensure to organise and pack the hundreds of orders of the warehouse, and are assessing
activities that promote healthy leaving our site every week for the introduction of handheld
lives and wellbeing to all the UK’s biggest customer, The banding to replace the use of
employees. We raised awareness Range. By consolidating the lines pallet shrinkwrap. This would involve
on important topics to care taken by The Range into three using waste cardboard to produce CHARITABLE
for our people such as mental adjacent aisles and packing orders concertina packaging to replace KIDDERMINSTER
wellbeing, stress management to oversized, palletised cardboard bought-in plastic alternatives.
BUSINESS
and healthy eating habits cartons rather than several Our airbags are now made from Kidderminster is passionate
smaller cartons, we’ve simplified an eco-friendlier plastic, and the about supporting local charities
We’ve organised:
the process, and reduced the boxes and pallet boxes we buy in and inspiring every artist with
• Wellness week (smoothie bike) amount of cardboard, time and are made from approximately 70% product donations. In 2019,
• Yoga sessions energy used to pick each order. recycled product, with recycled we donated just under £300
The new layout is ergonomically inners and fluting. This is something (raised through staff sales of
• Walk to work day we actively seek from our suppliers.
designed, ensuring the most old or damaged goods) to a
• Cycle to work scheme local homeless charity, MAGGS,
PEOPLE
efficient picking profile, and is
In November 2019 we opted into
being assessed with a view to who used the donation to pay
paperless payslips, and our new
We held numerous social and rolling out and streamlining the for hot breakfasts throughout
time and attendance system has
community events to recognise next 80 most picked lines in DC7. the entire month of December
reduced the need for the old card
and celebrate successes, such for people experiencing
clocking-in system, making us as
as a cake and staff sale to raise homelessness in the city of
paperless as possible. Furthermore,
money for charities, an Easter KIDDERMINSTER staff sliced over five percent off
Worcester. Staff also donated
ANNOUNCES dog food for Street Paws.
PLANET
egg hunt, Halloween Snazaroo the total miles they travelled to
Party, International Culture day, SWITCH TO 100% work by car, by finding sustainable In 2019 we smashed the 2018
and summer and Christmas RENEWABLE ENERGY alternatives through car share, annual foodbank collection
parties at Elephant West. walking and cycling, and this year by 10%, donating a massive
From February 2020, 100% of we’re continuing to promote and 125kgs of food by the staff in
SUSTAINABILITY 2.0
the electricity used on the raise awareness within the site, so Colart’s Kidderminster site to a
Kidderminster site will be renewable. staff choose not to use their cars local foodbank to help families.
The positive benefits of switching with a view to a further reduction.
to renewable energy over harmful
fossil fuels outweighs the very small
premium incurred to switch and
fractional increase in our annual bill.Site Stories
37
100%
CONTENTS
LE MANS MAINTAL
CONTINUOUS OFFICE GERMANY 2020 hydro powered
IMPROVEMENT electric from 2020
From 1st January 2020, we have
In the Le Mans plant, 2019 was a swapped our electricity supply from
year of consolidation for our new mixed sources to 100% hydro power.
OVERVIEW
production layout, which allows us This will reduce our CO2 footprint by
to better understand the situation more than 72 kg, and our nuclear
in real time, via software tool STAM. waste by 1,55 gr. every year.
We’ve became better at using
By reducing corporate cars by
this to improve all parameters
12%, mileage will decline by
and keep control of our processes
48,000 km, counting for a CO2
that can impact sustainability.
reduction of 8.800 kg every year.
BUSINESS
We’ve been continuing to invest in new
Remaining corporate cars will be
tools to improve ergonomics for and lay
replaced by Ad-Blue diesel this year,
12%
the foundation of further improvements
reducing 85% of the NOx emission.
in energy management, including real
time power measurement and green
electricity, as well as using less plastic. NORTH AMERICA reduction in
We’ve also committed to achieving
corporate cars
PEOPLE
our target for community hours, and North America has reduced their
have organised an arts workshop at Le air travel by 23% in 2019. There has
Mans Hospital, blood donations, and been an increased use of video
offered support to unemployed people. and phone conferencing, as well
as having more meetings at the
• Le Mans site has continued its long- site to reduce overall travel.
term partnership with ‘Le Mans
Hospital’ and ‘La Ligue Contre le The new distribution centre and offices
PLANET
Cancer’ creating monthly Fine Art are much more efficient than the
workshops for people with cancer. old site from a utilities point of view.
There were some dual running costs
• In 2019 and 2020 Colart has across both sites, as one closed and
been involved in several local the other opened, the utility bills for
SUSTAINABILITY 2.0
initiatives like, ‘Plein Champ’, the new site were 25% lower than
‘Plumes et Pinceaux’, ‘Puls’Art’ or
‘Journée Mans’Art’ in partnership
the old site. This has been achieved Mileage reduced by
through many ways including high
with Le Mans City Town Hall. As
well, Colart will be partnering
with the new Contemporary
efficiency LED lighting with motion
sensors, more natural lighting, high
efficiency heating ventilation and air
48,000km
Art Center (FIAA), which will be conditioning systems, with sensors and
opening in 2020 in Le Mans. low flow water saving plumbing.You can also read