THE GERMAN TRAVEL MARKET - Facts and figures 2019 - Deutscher Reiseverband
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THE GERMAN TRAVEL MARKET Facts and figures 2019
The German Travel Market
Table of contents
2019
GENERAL 4 The 10 most popular domestic destinations within Germany
The 10 most popular foreign destinations for Germans
BTW Tourism Index Winter 2019
Travel income and travel expenses of Germans
Contribution of German tourists to economic development in
developing and emerging countries The average duration of main holiday trips
Tourism as a growth industry in the German economy The 10 most popular short breaks destinations in Germany
The economic importance of the tourism industry at a glance The 10 most popular short breaks destinations abroad
Market Structure in the German tourism market 2019 Change Short breaks of Germans in Germany and abroad
in holiday bookings by internet The most popular city destinations for Germans
All overnight stays within Germany
The most important source markets for Germany
TRAVEL AGENCY AND TOUR OPERATOR MARKET
IN GERMANY 12 MEANS OF TRANSPORT 38
Development of the tour operator and travel agency sales in Germany The most popular means of transport for holiday trips
Cared for: tour operators market at a glance The 5 biggest airports in Germany
Employees of travel agencies and tour operators Passenger volume in aviation
Travel agencies make a difference Cruise: more and more passengers on rivers and oceans
Number of travel booking offices in Germany Ocean Cruises: passenger development
Flight ticket sales of IATA-Airlines via travel agencies in Germany The cruise market Germany
DESTINATIONS IN GERMANY AND ABROAD 22 BUSINESS TRAVEL MARKET 46
The 10 most popular travel destinations of all nations worldwide
Development in the German business travel market 2018
The 5 most popular city trips in Germany
Top 5 MICE countries 2018
The German holiday destinations worldwide
Ranking MICE cities 2018
2 3
BTW Contribution of German tourists to
TOURISM INDEX ECONOMIC DEVELOPMENT
Winter 2019 in developing and emerging countries
In 2019, Germans spent around 1.7 billion days on excursions and longer For example: German tourists spend 1.7 billion Euros in Central and South
journeys. This is shown by the current tourism index of the BTW. America/Caribbean. This leads to a direct contribution to the GDP of one billion
This is a slight decrease of 0.5 percent compared to the previous year. euros in this region. The indirect and induced effects contribute another 1.5 billion
Euros, so that tourism as a whole makes a contribution of 2.5 billion Euros.
days
Tourists bring
5.4 billion €
19 billion €
6%
1.71 1.70 Balkan +
Direct
5%
billion billion German tourism contributes to the Asia
gross domestic product in developing 2.6 billion €
and emerging countries
Minor
4% -0.5 %
Total
3%
+0.5 % 7.5 billion €
(forecast)
2%
1% South East Asia
0%
-1%
South America Africa
2012 2013 2014 2015 2016 2017 2018 2019 2020 Tourists bring
Tourists bring Tourists bring 3.5 billion €
1.7 billion € 2.9 billion €
Germans' willingness to spend in travel days (forecast) Direct
Direct contribution to GDP Direct
1.6 billion €
Change in the number of travel days actually completed 1.0 billion € 1.7 billion €
in % compared with the previous year Total
Total Total
2.5 billion € 4.1 billion € 5.1 billion €
4 Sources: BTW-Tourism index | Gfk 2019 Source: BTW-Study “Development Factor Tourism" 5
Tourism as a The
GROWTH INDUSTRY ECONOMIC IMPORTANCE
in the German economy of the tourism industry at a glance
The tourism industry secures almost three million jobs.
70.8 milion more than 2.300
holiday trips tour operators in
50 %
(of which > 40% are packages and Germany
The tourism industry secures and creates jobs and Five percent increase: German travel of the tour operator trips
linked travel arrangements the Germans book via
provides for extensive additional investments. According expenditure rises significantly organised with the help of tour
to the study "Economic Factor Tourism", the gross value travel agency
≈ 69.5 billion € operators/travel agencies)
added* of the tourism industry amounts to over 105 ≈ 67 billion €
≈ 65 billion €
billion euros.
Taking into account indirect and induced effects, the + 55.2 million 1.3 78.2 %
total gross value added attributable to tourism amounts 3.6 % Passengers on holiday Frequency of travel Travel intensity
to 213.5 billion euros. The tourism industry secures 2.9
trips of 5 days or more (Average number of (percentage of
million jobs in Germany.
(previous year: 54.1 holiday trips per population travelling)
million) traveller)
Total consumer spending by tourists in Germany
amounted to 287.2 billion euros in 2015, including 224.6 2017 2018 2019
billion euros from domestic tourists alone.
* Gross value added: indicates the total value of all goods and
services produced, less so-called intermediate consumption.
In 2019, Germans will again be among the largest net These are all goods and services processed or consumed
foreign exchange earners in international travel. Travel during production. Indirect effects capture the gross value 2.9 million 495.6 million ≈26 %
added of intermediate consumption suppliers. Induced effects Employees in the tourism Overnight stays by residents of the journeys of German
expenditure abroad corresponds to 4.6 percent of the arise from the expenditure of additional income resulting from
total private consumption of German citizens direct and indirect effects. industry in Germany and non-residents in citizens are spent in
(2018: 4.7 percent). (= 7% of all jobs) Germany in 2019 Germany. (74 % go
abroad, of which 8.4 %
are long-distance trips).*
Sources: DRV-Vertriebsdatenbank, Bundesverband der Deutschen Tourismuswirtschaft,
Source Text: Deutsches Institut für Wirtschaftsforschung, Statistisches Bundesamt, own calculations Statistisches Bundesamt, Forschungsgemeinschaft Urlaub und Reisen Reiseanalyse 2020
6 7
Source Graphic: GfK Mobilitätsmonitor (Services booked before departure for holiday and private trips with at least one overnight stay) *
The remainder is divided 2/3 between Mediterranean destinations and 1/3 between travelling by car to neighbouring countries.
Market structure in the
GERMAN TOURISM MARKET
2019
Distribution of total expenditure on private and holiday travel of German households with at
least one overnight stay
84.1 +3.9 % p.a. 98.1
billion € billion €
8.4 % +1.8 % p.a. 7.7 %
21.9 % +1.2 % p.a. 21.5 %
69.8 % +4.3 % p.a. 70.8 %
12 % 51 % 37 %
Product portals Tour operators / Service providers
and others travel agencies Online + Offline
8.3 billion € 35.4 billion € 25.7 billion €
Websites on which only one product Airlines, train and car rental
type is offered (e.g. hotel, flight, car
Bookings of tour operator trips
companies, hotels, long-distance bus
2015 2019
rental portals) companies, event organisers etc.
Auxiliary expenditure in the Travel services booked in the destination Travel services booked before departure
destination
8 Source: GfK Mobilitätsmonitor (Services booked before departure for holiday and private trips with at least one overnight stay) 9
Change in
HOLIDAY BOOKINGS
by internet
Holiday bookings in comparison Evaluations by the Forschungsgemeinschaft Urlaub und Reisen (FUR) clearly show that in the
past 20 years the share of organised travel via travel agencies and tour operators has increased
Before significantly. Whereas in the pre-Internet age (1995) 41% of all holiday trips were booked via
1995 41 % 59 % tour operators and travel agencies, in 2018 a total of 49% of all trips were purchased as
professional tour operator trips both from stationary travel agencies and online.
The interesting thing is: The completely individually organized holiday has lost importance. Whereas in
2018 36 % 30 % 34 % 1995, 59 percent of all holiday trips were made without professional assistance - travellers either called
the guesthouse/hotel or tourist office directly or simply set off without prior reservation - the proportion
has now fallen to just 34 percent. The evaluations of the FUR show that many of these former individual
thereof travellers, who used to go on holiday spontaneously without planning, now book their travel in advance
on the Internet.
Conclusion:
The growth in internet booking figures will be generated primarily from the segment of previously
13 % 17 % individual organisers - and less from the segment of professionally organised travel.
Professionally organised
organised individually
Professionally organised Organised individually Online Bookings
(classical / stationary via travel agencies or tour operators) (Direct contact to pension/hotel or tourist office) (Online travel agency / product portals / service providers)
10 11Development of the
TOUR OPERATOR AND TRAVEL AGENCY SALES
in Germany
35.4 billion €
TRAVEL AGENCY AND 31.2 billion €
Total turnover
33.7 billion €
Total turnover
2017
35.2 billion €
Total turnover
2018
Total turnover
2019
TOUR OPERATOR
2016
MARKET IN GERMANY 35.4
35.2
Turnover in billion Euro 33.7
31.2
29.4
27.1 26.4 26.9
25.8 25.2
23.7 24.1
21.6 22.0 21.8
2005 2010 2012 2014 2016 2017 2018 2019
Tour operators Travel agencies (incl. Business Travel)
12 Source: GfK Mobilitätsmonitor (Services booked before departure for holiday and private trips with at least one overnight stay) 13Cared for: Employees of
TOUR OPERATORS MARKET TRAVEL AGENCIES AND TOUR OPERATORS
at a glance
The largest tour operators in Tour operators' In 2019, travel agencies and tour operators employed
German-speaking countries market shares 71,368 persons (previous year: 70,897).
Sales in million Based on the total turnover of the German
euros in 2019 tour operators in the German-speaking
region (including Austria and Switzerland) in
2019 of 40.6 billion euros
7.253 TUI* 17.9 %
3.440 DER Touristik 8.5 %
3.360 Thomas Cook** 8.3 %
3.200 FTI 7.9 %
2.110 Aida Cruises 5.2 %
1.450 Alltours 3.6 %
1.370 Schauinsland Reisen 3.3 %
Other 45.2 %
Sources including Graphic page 13: own calculations, FVW Dossier „Deutsche Veranstalter 2019“
14 Source: Bundesagentur für Arbeit 15
* including TUI Cruises + HLKF; **including Condor flight onlyNumber of
TRACEL AGENCIES TRAVEL BOOKING OFFICES
make a difference in Germany
Sales development in billion Euros (holidays and business travel)
25.8 26.4 26.9
25.2
22.0 21.8 Business Travel
7.8 (29.0 %)
11.116 11.029
2005 2010 2014 2016 2017 2018
Private customer
business
19.1 (71.0 %)
System-based distribution, 2018
19.4 %
20.8 %
54.1 %
94.3 %
2017 2018
5.7 %
100 %
16 Source: DRV-Vertriebsdatenbank 17The 5 largest travel agency organisations 2018 Travel agency density by federal states 2018
Turnover in billion Euros (sales outlets) Number of travel agencies per 100,000 inhabitants
4.95 4.12
(2.442) 3.93 9.5
(5.177)
(1.503)
11.5 Schleswig-
Hamburg
Holstein 12.1
Mecklenburg-
1.89 1.57 Western Pomerania
(46)
(302)
11.3
Lower Saxony
14.2
DER RTK- TUI BCD LH City Bremen 12.5 13.0
Brandenburg Berlin
Touristik Group Germany Travel Center 14.0
Saxony-Anhalt
12.9
North Rhine-
Westphalia-
Share of early and late bookers 2018 17.7
18.4 Saxony
in percent
12.1 Thuringia
Hesse
12.1 % Trips booked at the agency were booked on 11.6
< 1 month
23.9 % average 117 days before the start of the trip, Rhineland-
Palatinate
12.4
with online bookings lasting 86 days. ø Germany
13.7 %
≤ 2 months
18.0 %
at the travel agency
11.6 % 11.6
≤ 3 months Booked online
11.2 Bavaria
12.5 %
13.2 Baden-
20.7 % Saarland Wuerttemberg
≤ 5 months
16.2 %
31.0 %
≥ 6 months 20.0 %
18 Sources: FVW-Dossier „Deutscher Reisevertrieb 2018“, Publication date June 2019, GfK Travel Insights 19Flight ticket sales of
IATA-AIRLINES
via travel agencies in Germany The online travel market 2019 How much do customers
spend per online booking?
Air ticket sales in Germany processed via the Billing and Settlement Plan
Main destination airports for online bookings
over 3.000 €: 10.3 %
(BSP) accounting system of the international air transport association IATA. (shares, mainly package tours)
In billion euros
11.3 11.3 10.9 11.4 11.0 10.9 2.500–2.999 €: 7.8 %
31.3 % 19.0 %
Antalya Palma de Mallorca
2.000 –2.499 €: 12.9 %
2014 2015 2016 2017 2018 2019
1.500–1.999 €: 20.1 %
The largest travel agencies in the business travel segment in Germany
19.1 % 5.5 %
not listed are: American Express, HRG Germany, Carson Wagonlit (CWT) and Egencia, which do not publish
Hurghada Fuerteventura
figures. According to estimates, their turnover in each case is less than one billion euros. 1.000–1.499 €: 27.2 %
Turnover 2018, in billion euros
BCD Travel 1.89 500 – 999 €: 18.8 %
DER / Derpart 1.24 5.0 % 6.3 %
Lufthansa City Las Palmas Heraklion 0 – 499 €: 3.1 %
Center (LCC)
0.90
TUI* 0.68
TUI (First Business Travel plus corporate service revenues from leisure offices)
*
20 Sources: Amadeus Top 10 Analyse 2019 21
Sources: International Air Transport Associaton (IATA), FVW Dossier „Deutscher Reisevertrieb 2018“The 10 most popular
L
O TRAVEL DESTINATIONS
N
D of all nations worldwide
O
N
DESTINATIONS
W In 2019, 1.5 billion (2018: 1.4 billion) international tourist arrivals were counted
I worldwide. This corresponds to an increase of 3.8 percent compared to 2018. As
E
in the years before, France counted the most visitors worldwide in 2019.
N
IN GERMANY AND Visitors in 2019 in million
ABROAD
France 90.2*
Spain 83.7*
B USA 78.7*
A
R China 67.6*
P C
E Italy 64.7*
A
R L
O
Turkey 52.2*
I
S N
Mexico 44.9*
A
Thailand 39.7*
B A
E Germany 39.4*
G
R R
Great Britain 36.9*
L A
I
N
742 million 364 million 220 million 71 million 64 million
(50.8 % (24.9 %) (15.1 %) (4.9 %) (4.4 %)
Europe Asia/Pacific North and Africa Middle East
South America
22 Source: UNWTO, *own projections 23The 5 most popular The
CITY TRIPS GERMAN HOLIDAY DESTINATIONS
in Germany 2019 worldwide
Not only the international metropolises, but also Germany's cities have been attracting a Number of holiday trips of five days or more 2019
growing number of travellers from all over the world for years. They have become popular
cultural, event, leisure and shopping hot spots.
By guest arrivals, in million visitors
other countries Mediterranean (regions directly
3.3 % bordering the Mediterranean)
37.9 %
Germany
70.8 million 26 %
long holiday trips of the Germans
13.5 13.9 8.3 8.7 7.2 7.6
2018 2019 2018 2019 2018 2019
73.6 %
thereof abroad
Berlin* Munich* Hamburg*
26.4 %
thereof Germany
Long distance travel
8.4 %
Scandinavia Western Europe (GB,
(DK, N, S, FIN) IRL, F, NL, CH, A)
3.2 % 13.3 %
5.9 6.3 3.7 3.8 Eastern Europe
2018 2019 2018 2019 (H, CZ, PL, RUS etc.)
7.2 %
Frankfurt a.M.* Cologne*
Source: Statistische Landesämter
24 Source: Reiseanalyse 2020 25
* own projectionThe 10 most popular The 10 most popular
DOMESTIC DESTINATIONS FOREIGN DESTINATIONS
within Germany for Germans
Share of all holiday trips of five days or more 2019 Share of all holiday trips of five days or more 2019
Spain 12.7 %
4.5 %
Schleswig-
5.6 %
Holstein
Mecklenburg- Italy 8.7 %
Western Pomerania
Turkey 6.3 %
3.7 %
Lower Saxony
0.9 % 1.2 % Austria 4.7 %
Brandenburg Berlin
1.4 % Greece 4.1 %
North Rhine-
Westphalia-
0.9 % France 3.6 %
0.8 % Saxony
Thuringia
Croatia 2.7 %
Poland 2.7 %
5.0 %
Bavaria Netherlands 2.4 %
2.1 %
Baden-
Wuerttemberg Egypt 2.0 %
26 Source: Reiseanalyse 2020. Note: Selection of destinations, do not add up to 100 Source: Reiseanalyse 2020. Note: Selection of destinations, do not add up to 100 27Expenditure by Germans on their trips abroad*
TRAVEL INCOME AND TRAVEL EXPENSES Expenditure in billion euros
82.7
of Germans 78.8 80.9
69.9 72.1
58.4 58.9
2005 2010 2015 2016 2017 2018 2019
Germany's income from international travel
Income in billion euros
33.2 35.3 36.4 36.5
33.8
26.2
23.5
Income Expenses
36.5 billion € 82.7 billion €
The world loves Germans love
Germany the world
2005 2010 2015 2016 2017 2018 2019
28 Source: own projections based on Deutsche Bundesbank Source: own projections based on Deutsche Bundesbank, *Including all expenses abroad 29The average The 10 most popular
DURATION SHORT TRIP DESTINATIONS
of main holiday trips of Germans in Germany
Ø length of stay in days (main holiday trips)
Share of all short breaks, travel duration two to four days 2019
3.4 %
6.3 % Schleswig-
Hamburg Holstein 5.1 %
Mecklenburg-
Western Pomerania
6.0 %
Lower Saxony
7.5 %
Berlin
13 days 13.0 13.1 13.2 7.8 %
North Rhine-
2018 2017 2016 Westphalia
was the average
duration of travel in 5.9 %
Saxony
2019. 4.1 %
Hesse
12.0 %
13.2 13.4 15.1 17.4 Bavaria
2010 2008 1998 1983 5.5 %
Baden-
Wuerttemberg
30 Source: Reiseanalyse 2020 Source: Reiseanalyse 2020. Note: Selection of destinations, do not add up to 100 31The 10 most popular
SHORT TRIP DESTINATIONS SHORT BREAKS IN GERMANY AND ABROAD
of Germans abroad by Germans
Share of all short breaks, travel duration two to four days 2019 Travel duration two to four days in 2019
Abroad
Austria 4.2 % 21.3 million (25 %)
in it 8.3 million (10 %) City trips
Netherlands 3.4 %
France 3.1 %
83. 8 million
Spain 1.9 % total trips
Domestic
Czech Republic 1.9 % 62.5 million (75 %)
in it 31.1 million (37 %) City trips
Italy 1.8 %
Great Britain 1.7 %
Day trips made by Germans 2019
Poland 1.2 % Number of one-day private trips in thousands (from 50 km distance)
Belgium 1.0 % Germany 415.025
Abroad 26.895
Denmark 0.9 % Total 441.920
32 Source: Reiseanalyse 2020. Note: Selection of destinations, do not add up to 100 Sources: Reiseanalyse 2020, GfK Mobilitätsmonitor 33The most popular All
CITY DESTINATIONS OVERNIGHT STAYS
for Germans within Germany
At 495.6 million (2018: 477.6 million), the total number of overnight stays within Germany was up 18
million (plus 3.7 per cent) on the previous year. The number of overnight stays by German visitors rose
Domestic destinations: Share of all short breaks, travel duration two to four days 2019 by 16.8 million to a current 405.7 million, while overnight stays by foreign visitors were 2.2 million
(plus 2.5 per cent) higher than in 2018 at 87.7 million.
Overnight stays of German visitors
2016 366.5 million
2017 375.7 million (+3.0 %)
7.5 % 6.3 % 3.4 % 2.2 % 2.0 % 1.5 % 2018 389.9 million (+3.8 %)
Berlin Hamburg Munich Dresden Cologne Bremen 2019 405.7 million (+3.9 %)
Overnight stays by foreign visitors
2016 80.8 million
2017 83.9 million (+4.0 %)
Foreign destinations: Share of all short breaks, travel duration two to four days 2019 2018 87,7 million (+4.5 %)
2019 89.9 million (+2.5 %)
30.340 963.690 1.778.452 95€ 71.5%
Companies Rooms Beds Ø Room rate Ø Room
1.4 % 1.2 % 1.1 % 1.0 % 0.8 % 0.6 % occupancy
Paris London Vienna Prague Amsterdam Barcelona
Sources: Statistisches Bundesamt, Hotelverband Deutschland (IHA)
34 Source: Reiseanalyse 2020 35The most important
SOURCE MARKETS
for Germany
Share of all overnight stays from abroad
6.4 % 5.3 % 4.8 %
Great Britain Austria France
12.2 % 8.6 %
Switzerland
7.7 %
Netherlnds USA
4.7 % 4.2 % 4.0 % 3.7 %
Italy Denmark China* Belgium
36 Source: Statistisches Bundesamt *incl. Hongkong 37loremz The most popular
lorem MEANS OF TRANSPORT
Lorem for holiday trips
M
MEANS OF TRANSPORT German holiday trips of 5 days or more, percentage share
5%
6% 6% 6% 5% 5% 6%
Train 7% 7% 6% 6% 7% 6% 6%
Bus 30 % 32 % 34 % 39 % 40 % 41 % 42 %
Plane
Car
55 % 53 % 52 % 47 % 46 % 45 % 43 %
2000 2005 2010 2016 2017 2018 2019
Difference to 100 percent: other means of transport such as ship
38 39
Source: Reiseanalyse 2020The 5 biggest
AIRPORTS PASSENGER VOLUME
in Germany in aviation
Number of passengers in millions In 2019 a total of 248.1 (2018: 244.3) million passengers took off or landed at German airports.
This is 3.8 million passengers more than in 2018 and represents an increase of 1.5 percent.
Growth in intra European air traffic amounted to 2.3 percent.
Intercontinental traffic grew by 2.7 percent. There was a decline of 1.9 percent in domestic German air traffic.
17.3 million
Hamburg
Intercontinental
43.6 million
(17.6 %)
25.5 million 35.6 millio.
Düsseldorf
Berlin
24.2 million 11.4 million
TXL SXF
248.1 millon
70.5 million Total air passengers
(excluding transit)
Frankfurt a. M.
Germany
46.2 million
(18.6 %)
Europe
158.0 million
47.9 million (63.7 %)
Munich
40 Source: Arbeitsgemeinschaft Deutscher Flughäfen (ADV) Source: Arbeitsgemeinschaft Deutscher Flughäfen (ADV) 41Transport performance of the railways in Germany CRUISES
Number of passengers transported
More and more passengers on rivers and oceans
2,9
billion
2,9 billion
2,8 billion 2,8 billion
2,7 billion Growth
2,6 billion 2,6 billion
2019
+1000 %
3.1 million
2018
2.73 million
2005
965.000
2010
1.7 million
2000 2005 2015 2016 2017 2018 2019
2000
567.000
1995
309.000
42 Source: Statistisches Bundesamt 43Ocean Cruises: The
PASSENGER DEVELOPMENT CRUISE MARKET
Worldwide passenger numbers in millions Germany
Ocean Cruises
2016 2017 2018 2019
Number of passengers worldwide
Number of passengers 2.018.142 2.188.473 2.230.000 2.580.000
have risen by 36% since 2014.
30.00
28.52 Ø Travel time 8.9 nights 8.9 nights 9.1 nights 9.1 nights
26.70
24.70
22.04 23.00
River cruises
2016 2017 2018 2019
Rhine, Danube
Turnover 449 million €* 501 million €* 591 million €* 653 million €*
Number of passengers 435.586 470.398 496.270 541.133
Ø Travel price 1.030 €* 1.065 €* 1.191 €* 1.207 €*
Ø Travel time 6.9 nights 6.8 nights 7.1 nights 7.0 nights
2014 2015 2016 2017 2018 2019
44 Source: CLIA Europe Statistics Sources: CLIA Deutschland (estimates), River numbers – IG RiverCruise * Turnover without travel: Ticket revenue from/to port 45Development in the German
BUSINESS TRAVEL MARKET
2018
BUSINESS TRAVEL MARKET 2016 2017 2018
Number 183.4 million 187.5 million 189.6 million
Average costs 310 € 307 € 310 €
Costs per person / day 155 € 157 € 162 €
Total overnight stays Business Travel 74.3 million 72.5 million 72.5 million
thereof companies with10-500 employees 39.7 billion € 40.6 billion € 41.3 billion €
thereof companies with >500 employees 11.9 billion € 12.2 billion €
Total costs 51.6 billion € 52.5 billion € 53.5 billion. €
In 2018 there were a total of 189.6
million business trips from Germany.
46 Source: Verband Deutsches Reisemanagement (VDR) – Geschäftsreiseanalyse 2019 47TOP 5 Ranking
MICE COUNTRIES MICE CITIES
worldwide 2018 worldwide 2018
Number of trade fairs Number of congresses in the 5 most important congress cities
947 P
A 212
R
I
V
I 172
S E
642 N
595 N
579 574
A
M
A 165 B
A 163
B
E 162
R
D R
C
R E L
USA Germany Spain France Great Britain I L I
O N
D N
48 Source: ICCA – International Congress and Convention Association 2018 Source: ICCA – International Congress and Convention Association 2018 49Imprint
YOUR CONTACTS
at DRV
As the central association, the DRV represents the travel industry in Germany and is primarily
committed to the interests of tour operators and travel agents. Behind the DRV is a significant
economic force: its members generate the majority of sales in the tour operator and travel
agent market. Several thousand member companies, including numerous tourism service
providers, make the DRV a strong community that bundles the diverse interests - in line with
the motto "The voice of the travel industry."
Norbert Fiebig Dirk Inger Olaf Collet
President Managing Director Head of statistics
fiebig@drv.de inger@drv.de collet@drv.de
Torsten Schäfer Dr. Ellen Madeker Kerstin Heinen
Head of communications Head of strategy Head of tourist communications
schaefer@drv.de madeker@drv.de heinen@drv.de
This brochure is available on the Internet at drv.de.
50 Berlin, March 2020L
O
N
D
O
N
Deutscher Reiseverband
Lietzenburger Straße 99
10707 Berlin
T +49 30 28406-0
info@drv.de
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