The Herald - Family Business of the Year Award - Employees Community Drivers - Anderson Trucking Service
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The Herald Employees • Community • Drivers
ATS Scholarship Recipients- Page 3
SC&RA Inauguration - Page 11
Family Business of the Year Award
Page 5
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41
2nd Quarter 2018
In this issue of
The Herald
On the Cover
Family Business Award............5
The life of a Driver can be complicated. Long figure out how to think outside of the box.
hours on the road, time away from friends The first thing I did was go on Google, and
and family, and not knowing who to call there was a vet clinic seven miles down the Features
for help. For ATS Specialized Driver Everett road, the Sweetwater Veterinary Clinic. I The Real Heart of ATS..............1
“Dawain” J., he knows he can count on called these people at the vet hospital, Sherri
fellow ATS Specialized Driver, Kevin B. answered the phone, and I explained the Casual Day for Charity.............3
situation. “We’ve got a dog in this truck, the Spotlight on Safety...................4
Dawain was driving for a competitor with truck is running, and it seems like Dawain Rolling Along.............................5
his trusty companion Brutus in April, when is going to be in the hospital for a few
something didn’t seem right. After spending days. Can you get me a phone number for Million Milestones.....................6
the night in his truck experiencing extreme someone that can help us get this dog, and Reflections................................7
pain, Dawain called an ambulance, and his secure the truck?” Sherri put me on hold for
Department Profile...................8
wife Robin called Kevin on his way to the about a minute, comes back on the line, and
hospital with a special request: says, “Don’t worry Kevin, we’ll get this taken Drivers in the Spotlight.............9
care of. I’m on my way to go get him.” Sherri Q&A with Scott Anderson........9
“Dawain’s wife Robin called me, told me got in her car, and drove to the truck stop,
he was on his way to the hospital via called me back, and I talked her through Wellness and Well-being..........10
ambulance. He left his truck running at the shutting down the truck, getting Brutus and ATS Remembers.......................11
truckstop, with their dog, Brutus, inside. his food, and locking up the truck.” Read Me & Win.........................12
He had food and water, but Dawain had no
idea how long it was going to be before he Dawain was admitted to the hospital with Drivers, Dining and Dialogue...13
got back. Robin didn’t know what to do. I acute appendicitis, but thanks to a great ATS Photo Contest Rules........13
told her to worry about Dawain, and I’d take surgical team, they got it out in time. The What’s New at the Shop..........14
care of the dog. I was over in Pennsylvania, staff at the Sweetwater Veterinary clinic kept
under a load, but I told her I’ll figure it out. Brutus until Dawain was discharged from Photo Contest..........................15-18
I’ll take care of the dog, and I’ll take care of the hospital, and Sherri takes no special
the truck. When something goes wrong, I can credit for her actions that day. ATS News
Extra Mile Award......................2
ATS Scholarship.......................3
Driver Recognition....................4
Warren Safety Award................6
SC&RA Inauguration................11
ATS Customer Portal................11
Driver Poem..............................12
The Herald is published for the associates of ATS. To
submit articles for future issues or to make comments,
please e-mail: TheHerald@atsinc.com
Copyright © 2014, Anderson Trucking Service, Inc.
Brutus Everett “Dawain” J. All rights reserved.
1 The Herald www.atsinc.com 2nd Quarter 2018 Volume 41
iDRIVE The Extra Mile
2018 1st Quarter Award Recipients
By: Kelly Kohls
Integrity Driver home time issue, Chris Leadership
worked with the customer to fully
• Kari Dahlinger – St. Cloud, MN understand their needs and to create • Raul Vasquez – Laredo, TX
a solution that worked for the driver,
Kari was nominated as a result of the customer and for all supply chain Raul received two nominations as
her actions to put safety first and partners involved. a result of his leadership, partnership
ensuring her fleet of Drivers are and execution of a 400+ load project.
complying with all related policies Innovation Raul overcame many challenges and
and procedures. Specifically, related went above and beyond to ensure
to ELOG concerns or violations, Kari • Christie Anderson – St. Cloud, MN the needs of the project were met,
coaches each Driver to ensure they all while providing proactive
fully understand what is needed, this Christie received a nomination as communication and excellent
approach is well received and helps a result of her continued efforts to customer service. Raul has continued
promote our safety culture. Kari models improve the effectiveness and to be a dedicated contributor to
high ethical standards and works efficiencies within the Van department. the success of ATS over the
to achieve the best results for She creates and implements solutions past 19+ years.
all involved. for customers and coworkers that
help increase service and revenue. • Dan Daul – Youngstown, NY
Determination Christie demonstrates inventive
change in her dynamic approach Dan was nominated due to his
• Michael Hollowell – Gary, IN to scheduling deliveries – this is a perseverance to achieve a personal
benefit to ATS and the customer. and professional goal of the
Mike received a nomination due to Youngstown office to deliver a unit
his efforts related to getting prep Excellence of customer freight on the
units ready for new ATS Drivers. TK360 Dual Lane Trailer. This order
Mike’s determination to meet the • Joseph Christensen – St. Louis Park, MN was a result of months of work
demand has resulted in more trucks and dedication. Dan worked
on the road and increased revenue Joe was nominated as a result of his collaboratively to create a unified
opportunities. Mike’s contributions commitment to the success of the cross-functional team across
have had a positive impact on the ATS team. He works to foster an multiple departments to ensure
overall operation of the shop and environment of high performance success of this load.
the truck productivity. and teamwork. Joe makes himself
available to answer questions and
Responsibility provide support whenever needed.
Joe has made it a priority to share
• Christopher Watson – St. Cloud, MN his industry and company knowledge
to ensure success and achieve results.
Chris was nominated due to his
commitment to the success of
ATS customers and Drivers alike.
When faced with a complicated
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41 2
ATS News
2018 ATS Scholarship Program Recipients
By: Kelly Kohls for Charity
By: Kelly Kohls
ATS is excited to annouce the recipients of Grace Collie, Freshman
the 2018 Anderson Trucking Service, Inc. Child of Kimberly Collie
scholarship program! SunBelt Furniture Xpress Each month ATS corporate holds a casual
Award — $1,000 day for charity. If employees choose to
Savanna Bader, Freshman donate they are allowed to dress in casual
Child of Louis Bader Gianna Mitchell, Freshman wear during the business day.
ATS Specialized, Inc. Child of Freddie Mitchell Jr.
Award — $500 Anderson Trucking Service, Inc. The Colorectal Cancer Awareness was
Award — $1,000 selected as the charitable cause for
Sara Solarz, Freshman March. $1,111 was raised by ATS and its
Child of Glen Solarz Rachel Revier, Sophmore employees for the association.
St. Cloud Freightliner Child of Darrren Revier
Award — $500 Anderson Trucking Service, Inc.
Award — $1,000
Alison Bloom, Freshman
Child of Kelli Bloom Olivia Westemeier, Sophmore
Anderson Trucking Service, Inc. Child of Bruce Westemeier
Award — $500 Warren Transport
Award — $1,000
Emma Atkinson, Sophomore
Child of Carolyn Atkinson Kalley Suter, Freshman
Anderson Trucking Service, Inc. Child of Jack Johnson
Award — $500 ATS Logistics Services, Inc.
Award — $1,000
Katie Suter, Freshman
Child of Jack Johnson Catie Stine, Freshman
ATS Logistics Services, Inc. Child of Jeffrey Stine
Award — $1,000 SunBelt Furniture Xpress During the month of April the
Award — $1,000 Down Syndrome Association of Minnesota
Alyssa Hamilton, Freshman was chosen for the event. $669 was raised
Child of Joan Hamilton for the state chapter of the foundation.
Warren Transport
Award — $1,000
Out of CSA Alert Status
May’s cause for charity was Feeding Area
The streak continues! Children Together. ATS and its employees
raised $961 for the Central Minnesota
organization dedicated to providing meals
ATS Specialized has been out of alert status for 17 to elementary students in the St. Cloud
months and our Van division, ATS Inc. is running at 16 school district.
months with no violations in all seven categories!
Keep up the amazing work, everyone!
3 The Herald www.atsinc.com 2nd Quarter 2018 Volume 41
Spotlight on Safety
ELD Mandate and Fatigued Driving
By: David Franklin
The recent Electronic Logging Device across the country much faster as the work By 1978, the Federal Highway Administration
mandate to our industry has once again and sleep rotation was shortened to 18 proposed changes to the Hours of
reminded us how important fatigue hours at a minimum. However drivers ran Service based on the research completed on
management is for safety. out of hours within five to six days by driver fatigue. The changes suggested were
reaching the 70 hour limit for an 8 day not implemented at the time and mostly
The earliest regulations required records to period. Traffic on the interstates began to remained unchanged until the 1984 Motor
prove rest for commercial drivers. Around rise by the late 60’s and along with that, so Carrier Safety Act requiring DOT to put forth
the year 1937, commercial drivers were did accidents involving trucks. additional standards towards safety.
allowed to drive 10 hours and have at least 8
hours resting in a 24 hour day. The rule also After many studies and debate, in 2005
limited driving to no more than 70 hours in 8 the Hours of Service rules were changed
consecutive days. to our current regulations. Throughout all
the changes, one thing remained the same,
These safeguards were first implemented to paper logs. These could be altered,
protect the drivers from overly demanding manipulated, and falsified.
employers, helping to improve labor and
economic stability at the beginning of the First proposed in 1995, automated recording
trucking industry. devices could help measure work and rest
cycles to reduce fatigue-related crashes
The rules would see change in 1962 as they and increase driver alertness. The ELD
Fatigued driving was blamed as a reason for
eliminated the 24-hour cycle and replaced it mandate helps ensure that logs are more
many of these accidents. As a result, many
with the non-circadian rotation of 10 hours accurate and at the same time enforcing
organizations started calling on the federal
of driving with an 8 hour break. the Hours of Service rules to help combat
government to do something to change
fatigued driving.
this path.
The affect was that trucks could now get
of the drivers who helped us with ARA. I tremendously well. But he also stayed
ATS Raving Fans apologize for taking so long to send this behind to assist some of the less
Recognition for and for not having his last name. But I experienced drivers with securing their
know his first name is Brian. He was loads, disconnecting their RGNs, as well as
ATS Driver dispatched to move a load out of a backing in and out of the tight areas.
customer event.
ATS was recently tasked with picking up a I often have my critiques to offer. But I also
customer’s freight at an American Rental I really have nothing but good things to say want to recognize excellence when it’s so
Association event in February. about Brian. He was very professional in obviously embodied, as it was in this case.
his appearance and extremely helpful in Please pass my gratitude on to Brian. In
Driver Brian K., 82612, went above and every way. my opinion he was the essence of what
beyond the call of duty to deliver any carrier would want to represent their
exceptional service for the customer that did The location was somewhat difficult to get company and he definitely made the
not go unoticed. The following is the custom- in and out of and Brian handled it equipment shine as well.
er’s message of appreciation to the Driver. efficiently and professionally. He dealt with
the ambiguity of timing and delays, that Thanks for all you did to help us at ARA
Hi Tom, come with any tradeshows, with patience, and day to day.
no complaints, and a smile.
I wanted to take a moment to express my Jaren G., ATS Specialized Customer
sincere gratitude and appreciation for one Not only did he handle his loads
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41 4
Rolling Along was the most important relationship. President & Treasurer. They are the current
face and future of ATS.
Family Business Award There have been many significant events
that have influenced me in my career As I look back I see 4 advisors, or mentors,
with ATS. who played a significant role in my life and
the ATS story.
At the top of the list is the time I spent
serving in the United States Airforce in West Of course, my Dad, Harold Anderson. He was
Texas. This experience helped prepare a very unassuming and humble man who led
me to lead ATS. The Airforce provided a by example and laid the groundwork for the
training ground that included education, future ATS. Although it’s been 16 years since
discipline, self-confidence, accountability he passed away, he is still missed.
and organizational management. This
Secondly, Mac Spruce who was Vice
experience was very foundational
President of Transportation at ARCO Oil &
in developing my perspective and
Gas in Dallas, Texas. In my early days, Mac
management style.
taught me about customer relations and
This award is really not for me, but rather, creating true win/win relationships between
for many others who have supported our customers and businesses.
endeavors and created the ATS success
Jake Wood, who served as COO at ATS for
story. First and foremost is our God, who
ATS CEO, Rollie Anderson recently won the over 25 years, and currently serves on the
continues to bless the generations of
St. Cloud Area Chamber of Commerce 2018 ATS Board of Directors. Lee Hansen,
our family with grace, strength, vision
Family-Owned Business of the Year award. long-time family friend, advisor and
and resources.
Anderson received the award for legal counsel.
transitioning ATS into the next generation of I’m very grateful to my wife, Barbara. She
Both Jake and Lee have been there for me,
leadership and his success on the transition. has been my friend, partner and number one
coming alongside in business decisions and
supporter for almost 50 years. In the early
The following is an excerpt of Rollie’s helping to set direction. I owe a great debt of
years I traveled extensively, leaving her
comments when accepting the award. gratitude to both of them!
with the major responsibility for raising our
I would like to thank the St Cloud Area two children. And last, but certainly not least, I would like
Chamber of Commerce and the Selection to thank all of the exceptional people who
During this time she furthered her
Committee for this great Honor! work at ATS. Our Employees and Drivers are
education with an undergraduate degree
the heart of ATS and they make it all happen.
I am pleased to accept it on behalf of and two advanced degrees. Barb has been
I’d like to especially acknowledge the ATS
Anderson Trucking Service, our entire family instrumental in helping me sort out the
leadership.
and all ATS personnel. day-to-day priorities and keeping my
feet firmly planted. As we look forward and transition to
Harold Anderson, my father, founded ATS in
next generations, the future of ATS is
1955. When speaking about ATS he often I would also like to recognize our son Brent,
extremely bright.
said “what’s right is right. Now we just have who is Chief Operating Officer of ATS, and
to find out what is right!” nephew Scott, who is Executive Vice Thank you again for this great honor.
I believe he meant that it is important to run
a business with high integrity, honesty and
fairness. Doing what is right sets a standard
that carries on into future generations. His
approach to business still remains as a guide
for us today. As he looks down on us with a
smile, I’m sure he is very proud of the legacy
he left.
The transition process between the
generations in a family owned business is
never easy – primarily because of the
multiple layers of relationships that exist
between family and business. The transition
between Dad and myself was no exception,
but it was always understood that family
5 The Herald www.atsinc.com 2nd Quarter 2018 Volume 41
ATS News
Warren Employees Recognized for Dedication to Safety
Warren Transport Employees Lance V.,
Glynna B., and Jeff W. were honored
as the 2017 Heroes Among Us Work
Place recipients.
Glynna, Lance, and Jeff have worked in close
proximity to each other for a few years at
Warren, and when a co-worker fell ill and
needed help, the trio came to his aid.
Lance and Glynna, working together,
immediately started CPR, while Jeff retrieved
the defibrillator unit and assisted in following
the directions on the unit to shock the
coworker’s heart to get it started again.
Lance, Glynna, and Jeff worked tirelessly to
keep their coworker breathing again until the
L-R: Lance V., Jeff W., and Glynna B. of Warren Transport
paramedics arrived.
saved his life. They recall the situation as “one of the
Lance, Glynna, and Jeff worked together
scariest things” in their lives, but are so
calmly and with determination doing all they Both Lance and Glynna have previously
thankful they were there to help. The
could to help resuscitate their coworker. The received CPR training, and although it was
coworker is back to work, upbeat, and
paramedics reported to the Warren Transport many years ago, Jeff states, “Even if our
especially grateful for the gift he has
Safety Department that the actions of the training was a little rusty, doing something
been given.
trio saved the life of their coworker. A doctor at the risk of doing something wrong, is
at the hospital also told the patient that the probably better than the outcome that would Congratulations Glynna, Lance, and Jeff!
quick thinking and actions of his coworkers have been otherwise.”
Million
Milestones
Every now and then something happens that truly warrants our attention.
At ATS, it is our “Million Mile Drivers.”
ATS would like to
congratulate the
following Drivers
on their commitment
to safety!
Gene S. Steven S.
ATS Specialized ATS Specialized
1 Million 2 Million
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41 6
Reflections and asked me where I was going. Hard to
answer when you don’t know where you
Christ, a lamb without blemish or defect.”
(1 Peter 1:18 - NIV)
In God’s Grip came from. I humbly said, “I have a brain
My body, including my brain, belongs to God.
By: Jim Anderson tumor.” She answered, “I think I know where
He can do as he pleases with all of me. I
you need to be” and led me back to the
rest assured that he has placed my brain in
waiting room. Lois was there and asked,
the hands of one of the most skilled brain
“You got lost, didn’t you?” We both had to
surgeons in the world. I am also comforted
accept what we were dealing with.
knowing that God is not taken by surprise
Secondly, the flow of tears that began on by any of the events of this week. It is part
Friday was interrupted by the realization that of his perfect plan. He is still refining me for
I need to get a grip on myself, his purposes. Brain or no brain, I am still his
especially my emotions, if I am going to work in process.
finish the rest of my life well. Loving friends
Two days after surgery, my brother Rollie
soon reminded me that “I didn’t need to get
brought a large file folder full of get-well
a grip on myself. I just need to be in God’s
cards (pictured below) from ATS to the
grip.” How affirming! Just two weeks earlier,
hospital. One of the cards was 16 pages
I had taught 40 men at a retreat center near
long; the pages were 8½ inches wide and
Orlando, Florida, about abiding in Christ from
11 inch tall, filled with get-well wishes. Your
John chapter 15. Abiding is not about my
comments, wishes and prayers helped pull
grip or ability to cling to Christ. Abiding is
“I didn’t see that coming” is the most me and Lois through one of the darkest
the result of well-placed confidence in God
memorable line in the 2013 movie RED2 weeks of our 46 years of marriage.
Almighty’s grip on me.
starring Anthony Hopkins. “I didn’t see that Last week, Lois and I received a lot of good
coming” accurately depicts the week of First thing Monday morning, they slid me
news. The highly skilled neurological
March 19, 2018, for Lois and me. into the MRI to get another scan of my brain.
surgical team was able to remove 95% of
This time they were mapping out the
On Monday of that week, my doctor told me the malignant tumor without compromising
strategy for removing as much of the
I needed an MRI of my head. On Tuesday I my brain functions. If all continues to go
cancerous part of the tumor without taking
was told that the MRI showed I had a brain well, chemo and radiation treatment will
more brain tissue than necessary. Where
tumor. Wednesday and Thursday left us begin in two weeks at Mayo.
does one find rest in an MRI tunnel? Had I
emotionally exhausted after hours of tearful I look forward to walking the halls at ATS
been claustrophobic, it would have felt more
conversations with loved ones and friends. in the near future. I hope to drop in at least
like a tomb.
Friday was filled with medical appointments once before returning to Mayo. There are
at Mayo Clinic in Rochester, Minnesota, that I found great peace and rest in the truth that
so many reasons to be proud of the people
confirmed what the medical team I have been “redeemed” – bought with a
at Anderson Trucking Service; none greater
suspected all along. It was indeed price and no longer belong to myself. “For
than how you all care for one another. Lois
cancerous. By the end of the day, I was you know that it was not with perishable
and I are so grateful for the care you have
scheduled for surgery to remove the things such as silver or gold that you were
demonstrated towards us in recent days.
malignant tumor with no guarantee that it redeemed but with the precious blood of
could be entirely removed without damaging
my brain or mental functions. Even after
chemotherapy and radiation, the tumor is
likely to return. Frightening! I have sat with
others after they have received such news
more often than I care to remember.
The day concluded with two thoughts: First
of all, how quickly this cancer was taking
over my brain. While waiting for the
appointment with the surgeon, I left the
waiting room in search of a restroom. When
I didn’t find it immediately, someone showed
me where it was. On my way back to the
waiting room, I was unaware of where I had
come from. Finally, someone stopped me Lois and Jim Anderson
7 The Herald www.atsinc.com 2nd Quarter 2018 Volume 41
SPCS Department Profile
Sentinel Pilot Car Services
The RSC has taken route surveys to a new
level, providing a multipage “report”
detailing each risk point encountered-giving
the specific location and how to successfully
navigate the risk. The RSC also utilizes the
latest technology to help mitigate risk by
using mapping and CAD software
(AutoTURN) to determine if we are able to
make specific turns on our permitted route.
Sentinel’s newest venture was introducing
our pilot services outside the scope of ATS
Drivers, during the fall of 2017.
Recognizing an opportunity in the market
L-R: Mike Dincau, Ryan Toulouse, Jayme Christensen, Gladys Smith, Shelly Boyer and Chuck Lingl to further utilize our large database of pilot
Not pictured: Hannah Klemm cars, the launch has had great success in
its startup.
Sentinel Pilot Car Services works to support delaying the transport.
our Flatbed and Heavy Haul drivers hauling Teaming with ATS Logistics to offer pilot
oversized loads, by providing pilot cars and Each state and province has their own services to their carriers has been a big part
performing route surveys prior to transport. unique parameters as to when a pilot car is of that success, and shows another example
needed (what dimensions), and how many of different departments within ATS coming
Recently, we added a new team member are needed. Throw in the hours of service together to capitalize on a unique
that services the outside carrier rules, OD travel times and curfews, and you opportunity to service a customer need.
market by providing pilot car service can see the logistical obstacles that
to non-asset Drivers. challenge our group every day. Mission of Sentinel PCS: Provide the highest
quality pilot car and route survey services
The Sentinel team is managed by Mike It’s just another example of how teamwork in order for Drivers to safely and
Dincau, and consists of Pilot Car between Fleet Managers, Permit successfully execute the on time delivery
Coordinators Ryan Toulouse, Shelly Boyer, Coordinators, and PCC’s is critical to making of oversized loads.
and Chuck Lingl; Route Survey Coordinator sure our Drivers have the support pieces
Hannah Klemm; Pilot Car CSR Jayme in place so they can focus on the task of
Christensen, and Administrative Assistant getting our freight from Point A to Point B in Fun Facts
Gladys Smith. a safe and timely manner.
• We recently provided the pilot car
Sentinel has three Pilot Car Coordinators Route surveys provide our drivers with the services & surveys for a prototype
(PCC) that are dedicated to managing assurance that a given route is clear of any wind turbine move in Texas, the size
the pilot car needs for asset trucks, and obstructions for the particular dimensions of which has never been hauled in
each handle a specific region of the U.S. of a load. the U.S.
and Canada.
The position of Route Safety Coordinator • Sentinel started as a dba of
They work in tandem with drivers and assist (RSC) was created out of the necessity to ATS Logistics in 2002
in determining where pilots are needed, how give our drivers a better means of
• Sentinel had over 25,000 escort
many pilots are needed, and coordinate the awareness of upcoming risk they will face
moves in 2017
when and where to meet up without on a given route.
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41 8
DRIVERS IN THE SPOTLIGHT
By: Dottie Seamans
Safety is a complete understanding of the of routine, and unwillingness to rely on luck. thought process; it is following the rules
task at hand and the knowledge of every Safety is consideration for the family that every single second, on every single job.
step that must be taken. Safety is good needs you, the customers who depend on Here are Drivers that we’d like to recognize
judgment, sound preparation for unexpected you, the company that employs you, and for their execution of safety, and advice for
situations, the ability to be alert in the midst you, yourself. Safety is not a “one and done” other ATS Drivers and Lease Operators.
Phil T. - 11523 Paul W. - 16290 Michael K. - 35958
ATS Specialized ATS Heavy Haul ATS Inc. / Vans
“For me, safety is dynamic. It’s a part of “Stay 100% focused with the task at hand. “In this world, there are rock stars & roadies.
decision making, regardless of whether it’s Turn off all forms of entertainment to ensure Those who crave the spotlight or do stuff
the law, because it’s the right thing to do. there won’t be anything to distract you. Take that causes everyone to look at them & folks
Protecting others, myself & cargo is import- a proactive approach to safety. Make sure to who want to work behind the scenes, get
ant and it’s a part of my continuous decision keep your eyes moving and make sure you stuff done, not interested in accolades. What
making. Checklists help me remember are aware of your surroundings.” does driving safely mean to me? It’s all about
what to do and the training and procedures checking my personality/mindset before the
Fleet Manager - Tom R.
continue to teach how to do it. Eliminating/ drive begins. We’ve all received the same
reducing distractions is critical. That being training; 2-3 below the flow, 6-8 second
said, if something happens and I have to following distance, G.O.A.L, etc. The real
resort to Plan B, I don’t panic. I reassess - difference is where your mind is at & your
and simply try to return to why I’m making a personality. If you’re reading this now, I’ll bet
decision and move forward.” you can think of a few rock stars you’ve seen
on the road. Often times we see them in the
Fleet Manager - Tara B. news; after creating a splash that no one
really wants to see. Center yourself, do your
prep work, check things out & be a roadie.”
Fleet Manager - Jay J.
Question: What are you looking forward to most this summer and the rest of 2018?
Q&A
Answer: I’m looking forward to going on a family trip to New York. While there I plan
With Scott to fish on Lake Erie and Lake Ontario. Outside of trying to reel in the big one, we’re
going to take in Niagara Falls, and make a trip across the border for a walk through
Anderson the NHL Hall of Fame in Toronto, Ontario. We’ll end the trip with my youngest playing
in a hockey game in Rochester, NY. Our family is also traveling to Panama for a mission
trip this summer, with a small group from our church. We’re excited to head down and
make a positive difference in the lives of these kids!
9 The Herald www.atsinc.com 2nd Quarter 2018 Volume 41Wellness & Well-being
Do You Need Breakfast?
By Cara Rosenbloom, RD
The old adage that “breakfast is the most • and more strength for physical activity lead to increased inflammation, which is a
important meal of the day” has been forerunner for heart disease, cancer and
contested recently, based on new research. More health benefits: type 2 diabetes.
Could years of nutritional science be wrong? Studies link people who eat breakfast with
Bottom Line? The new research does not
Should you be fueling up every morning or lower blood cholesterol and blood
undo what we know about the health
forget the effort? Let’s review some of the pressure levels, and they control their
benefits of breakfast.
science. weight better than those who
skip breakfast. These studies also emphasize that what you
You may know that fasting for 8 to 12 hours
eat makes a difference. For example, if your
overnight should be broken in the morning; New research: breakfast is a sugary toaster pastry or donut,
your body needs energy from food to get
One study showed there was no you are better off skipping it. Healthier
the day started. There is also evidence that
difference in weight in breakfast eaters options for breakfast include those foods
people who eat breakfast have:
versus skippers. Another study showed high in protein and fiber, such as oatmeal
• higher vitamin, mineral and fiber intake that breakfast skippers may have burned with Greek yogurt and fruit.
by day’s end more calories, which aids weight control.
• better concentration and cognitive However, not eating enough breakfast may
performance
Stretching Works Wonders
Stretching increases and maintains • Reduced risk of injury involving those muscles most used in
flexibilty - vital whether putting on your your activity.
shoes or preparing for vigorous exercise or • Increased blood flow and circulation
sports. Flexibility declines as we age, 3. Stretch slowly and smoothly without
resulting in short, tight muscles and Here are some basic guidelines: bouncing to reduce muscle tightness
increased risk of injuries and balance You should feel tension but not pain; if
issues that contribute to falls. 1. Don’t stretch a cold muscle. Doing so you feel pain, you’ve pushed too far.
before may impair your performance or
Stretching provides several benefits, limit protection from injury. Stretch after 4. If you’ve suffered a strain or an injury
including: a 5- to 10-minute warm- up or after in the past, discuss this with your
your main exercise is completed. provider, who may advise that
• Improved range of motion you initially work with a
2. Work the major muscle groups. Stretch physical therapist.
• Reduced pain, stiffness and stress at least 2 days weekly, focusing on
muscles susceptible to stiffness: By stretching safely and regularly along with
• Enhanced muscular and joint function hamstrings, hip flexors, calves and your regular exercise program, you can stay
chest. Do sport-specific stretches active for life.
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41 10ATS News sponsibility and work with and represent
a great association and such a great group
Stang Announced as President of SC&RA of professionals.”
By: Mary Besser Stang takes a lot of pride in the association
SC&RA members are involved in specialized and speaks highly of its 70 year history as a
transportation, machinery moving and “one of a kind” organization. “Seventy years
erecting, industrial maintenance, says a lot for the organization and for the
millwrighting as well as crane and rigging strong members who have supported it over
operations, manufacturing and rental. the years. There are a lot of great
SC&RA is dedicated to providing education, businesses that understood the bigger
events, webinars, safety manuals, picture and made the Association as solid as
reference tools and advocacy on behalf of we are today.” He went on to say “I would
their industry. like to continue to expand membership
throughout North America and
Stang joined the ATS family of companies internationally. I think we have great
in January, 1993. Since that time he has opportunities to expand upon our
functioned in five completely different roles uniqueness, and reach further than ever
with the ATS companies: K & W/Intermodal, before in expanding our membership
Gary Stang, Senior Vice President/General ATS Vans and ATS Logistics as well as his throughout the world. We have a lot of great
Manager of ATS Specialized, and CEO of current roles in ATS Specialized and Warren people and businesses to assist us
Warren Transport, was appointed President Transport in Waterloo, IA. in attracting international members, and
of Specialized Carriers and Rigging Gary chaired the SC&RA Transportation a lot of reciprocal best practices we can
Association (SC&RA) at its Annual Convention Group from 2010-2011. After chairing the all learn from.”
in Boca Raton, FL, on April 21. Transportation Group he hoped to someday
Headquartered in Centreville, VA, Specialized be nominated for the president’s position. Stang and his wife Jill will be celebrating
Carriers and Rigging Association is an “You can call this a career goal of mine. their 25th wedding anniversary this year.
international trade association. With more In 2018 it is becoming a reality. I’m They have three children and live in
than 1,300 members from 46 nations, so fortunate to be able to take on this re- Clearwater, Minnesota.
ATS News
Redesigned ATS Online Customer Portal
By: Leah Petersen
The all-new ATS Customer Portal, about the status of their loads, view Brent Anderson, ATS COO.
offering 24/7 tracking, load notifications, invoices, customize their notification
historical load board access, and real-time and tracking updates, and provide them ATS customers who are not currently using
reporting was launched in April. the opportunity to stay up to date with the ATS Customer Portal can contact their
their shipments on their terms,” said CSR to be enrolled in the no-cost program.
The redesigned portal is now available
to ATS customers across all
divisions (with the exception of ATS
International) for real-time tracking, load
notifications, and live reporting, all in a
mobile-friendly interface. Existing users
will notice a mobile-friendly redesign, and
increased functionality, with the added ability
to re-quote existing loads, submit new loads,
view historical load boards, and customize
load tracking and notification options.
“The updated user interface and
functionality means we can provide our
customers more specific information
11 The Herald www.atsinc.com 2nd Quarter 2018 Volume 41Driver Poem READ ME
& WIN
ATS was privileged to receive a touching poem from one of our Drivers. The
poem details the struggles of being a U.S. soldier. With our country recently
celebrating Memorial Day, we though it would be the perfect time to present
this poem to our Employees, Drivers and Contractors.
Everyday another soldier dies
Yet he lives one in a million lives
He struggles and fights for his life
With visions that one day he will have a wife The "Read Me and Win" Contest is open
to ATS Employees and Contractors.
Yet he dies in loneliness and shame Correct entries will receive one of the new
He left no son to carry on his name ATS Logo caps (pictured above) or a
similar style cap. Contestants are only
eligible to win once every six (6) months.
His body is shipped back to home
Where as a child he used to roam Contest Questions
1. What States does Farm Rescue
Raised God and Country and to always do his best support?
This is where he will be laid to rest 2. How many months have ATS
Specialized and ATS Inc., been out of
Alert status?
The family full of tears and grief
Upon his grave they place a wreath 3. Members of what ATS subsidiary were
recognized for an award?
A prayer is said over his head Good Luck! The answers can be found
within the articles of this edition of
Heaven will be this brave soldier’s bed The Herald.
Over in NAM there is a cry Send your answers to:
As another soldier dies for you and I Anderson Trucking Service, Inc.
Attn: Read Me and Win Contest
PO Box 1377
Yes a lot of soldiers like this one died today St. Cloud, MN 56302-1377
So we could have freedom their lives they gave
OR e-mail your answers to:
Arthur D., 11517 TheHerald@atsinc.com. Remember to
include your name, truck number, and
division (if applicable) in the e-mail.
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41 12Drivers, Dining and Dialogue
Answers to Frequently Asked Questions at
Weekly Driver Lunch Meetings
Can the Driver App remember my login so I don’t have to log in every time I’d ATS PHOTO
like to enter my account?
CONTEST
You talked, and we listened! have issues. We’re looking for new photos to be
Based off of the feedback we’ve heard from In addition to the logout and other known used on our website and in corporate
drivers in AIP, the ATS Driver app was app issues, we’re working hard to bring you resources and advertising.
periodically logging users out before their new features on the ATS Driver App. PRIZES:
24-hour window was expiring. So we set to
These new features will be available in June 1st = $150.00 2nd = $100.00
work to fix it!
2018, and include: 3rd & 4th = $75.00
To the best of our knowledge, we’ve 5th & 6th = $50.00
• Pay stub viewer for company drivers
dramatically improved the Driver app’s 7th & 8th = $25.00
ability to keep you logged in. • Updated ATS terminal/location maps
Details & Rules:
However, our testing capabilities are limited, • Fuel accountability information
• Photos must include the entire
so please let us know if you continue to
ATS truck and load from any ATS
division.
• High resolution digital photos are
preferred (300+ pixels). Please send
as an e-mail attachment.
Tractor and Trailer Maintenance & Repairs • Photos may include standard truck
shots, or action photos.
Call in to Road Service at 866-624-0438 • All photos submitted will be
considered.
• Contest is open to all ATS
Macro for Tractor and Trailer Repairs Employees, Drivers and Contractors.
• Pilot car photos are now included
Macro 24: in this contest.
Tractor repairs and trailer repairs (under dispatch/load) SEND YOUR PHOTOS TO:
Macro 16: photos@atsinc.com and/or
Anderson Trucking Service, Inc.
For repairs on trailers getting dropped (ATS Yard/Customer, etc) Attn: Photo Contest
PO Box 1377
St. Cloud, MN 56302-1377
ATS will judge the photos and award
decisions will be final. By submitting
your photo, you are acknowledging
that you are the sole owner of the
ATSFreightMatch.com image(s) and the image is free from any
copyrights. You are also granting ATS
permission to use the image in
Thousands of loads at your fingertips! internal and external communications
and marketing materials. Photos
Download the app now from the Play Store from an Android Phone submitted will become property of
ATS for unrestricted use and will not
or the App Store on an iPhone. be returned. ATS reserves the right to
discontinue or modify the contest at
any time.
13 The Herald www.atsinc.com 2nd Quarter 2018 Volume 41What’s New at the Shop
Profile on Promotions and Additions
By: Jason Theis
L-R: Tim Hochhalter, Jalen Johnson, Kyle Pundsack, Matt Demenge and Brandon Klukken
As ATS East focuses on centralizing and Supervisor. Congratulations on your hard streamline the truck turning process,
streamlining the operation processes, work and dedication to ATS Maintenance! and we’re working hard to increase
there have been several additions communication with our Drivers and
In addition to the new team members and
and promotions. the Preventative Maintenance team.
promotions, we are working on streamlining
We are striving to maximize our in-house
Jalen Johnson has been hired as the the process to prepare trucks for our Drivers.
service experience, increase visibility
Houston Shop Manager, Matt Demenge has We’re working to create unity, by providing
and communication between our Service
been promoted to the ATS East Day Shift leadership and guidance to improve the
Technicians and Drivers, build our customer
Supervisor, Tim Hochhalter was hired as the inspection and maintenance wait times for
service experience, and make your
Safety Lane Lead, Brandon Klukken was our customers.
maintenance experience at ATS East a
hired as the Second Shift Supervisor, and
We’ve also added an in-house detailer to good one!
Kyle Pundsack as the First Shift Prep
1st Quarter Road Service Call Log Metrics
To continue with the quarterly review of Service is in assisting our ATS Drivers with 3 minutes 45 seconds. We started 8,408
call data from the breakdown line and work maintenance events. work orders (repair tickets) through Q1, and
orders created, we have included the call we continue to monitor these numbers to
Our Q1 2018 average queue is 1 minute 34
log metrics for Q1 2018. These numbers ensure our Driver experience is satisfactory.
seconds, and the average length of call was
are used to determine how successful Road
Road Calls Presented Calls Handled Calls Abandoned Work Orders
Service Total Avg. Queue Time Total Avg. Handle Time Total Avg. Queue time Created
1/2018 5,792 2.11 minutes 4,767 2.49 minutes 1,023 1.25 minutes 2,988
2/2018 4,788 1.29 minutes 4,251 2.47 minutes 534 1.03 minutes 2,724
3/2018 5,349 1.01 minutes 4,880 4.38 minutes 465 45 seconds 2,696
Q1/2018 15,929 1.34 minutes 13,898 3.25 minutes 2,022 1.04 minutes 8,408
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41 14PHOTO CONTEST: 2nd QUARTER WINNERS
1st Place: ($150) Kathryn H. #35982
2nd Place: ($100) Kevin B. #82620
15 The Herald www.atsinc.com 1st Quarter 2018 Volume 40PHOTO CONTEST: 2nd QUARTER WINNERS
3rd Place: ($75) Stephen T. #82685
4th Place: ($75) Daniel W. #72776
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41 16PHOTO CONTEST: 2nd QUARTER WINNERS
5th Place: ($50) Michael R. #16260
6th Place: ($50) Larry C. #54177
17 The Herald www.atsinc.com 4th Quarter 2016 Volume 35PHOTO CONTEST: 2nd QUARTER WINNERS
Please note that the Escort Photo Contest is now combined with the ATS Photo Contest. Escorts are still encouraged
to send in their photos when they have an eye-catching display of an ATS delivery with their escort vehicle.
7th Place: ($25) Mitch W. ATS Logistics Services
8th Place: ($25) Robert H. #82992
The Herald www.atsinc.com 2nd Quarter 2018 Volume 41 18DRIVER
REFERRAL
CONTEST
How does it work?
More Referrals = More Chances to Win!
• May 1st through August 31, 2018, refer Drivers & Contractors to ATS &
win CA$H over & above standard Driver Referral payouts!*
• First and Second place ca$h prizes will go to the Driver or Contractor
with the most certified referrals.**
• For each qualified referral,*** your name will be put in a drawing for $500.
(1 entry per qualified referral)
What are the Rewards?
Drawing will be
First Prize: $3,000
held & winners
Second Prize: $1,500
notified on
One Random Drawing: $500
September 1.
How to submit Referrals?
There are 3 convenient ways to refer Drivers and Contractors:
1. Use the ATS Driver App.
2. Use Qualcomm Macro 63.
3. Call the Recruiter on your Driver referral business card.
*Must be a current ATS Driver or Independent Contractor to participate in the contest
**Certified Referral = A referred Driver that successfully completes all required certification steps & is issued their ATS ID & Permit book.
***Qualified Referrals must have a Class A CDL, with at least one year OTR driving experience.
In the event of a tie, the Driver with the highest total number of referrals made during the promotional period,
May 1 – August 31, 2018, will be named the winner.
ROADMASTERS
The Herald www.atsinc.com 4th Quarter 2016 Volume 35You can also read
