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in association with The Winners 2021
Welcome Contents
What a Year! 2 Welcome
Not only did everyone have the coronavirus to deal 3 Judges
with over the last 12 months, but the Learning
Excellence Awards team took it upon themselves to get 6 Outstanding Course or Initiative
these new categories of recognition off the ground and
make them a success. I hope, as you read through the 8 Outstanding External Provider
following pages, that you agree they have succeeded -
attracting entries from around the world and setting
9 Outstanding In-house Team
the judges the challenges of deciding which of the 9 Outstanding Innovation
great entries in a category should be declared the
winner. 10 Education
There are some great winners among those great
Finalists and these pages endeavour to give them the 11 Healthcare
recognition they deserve. Without the brilliant work
done by the judges some of the finely polished lustre 12 IT/Technology
would have been overlooked. As a result our first level 12 Transport
of thanks goes to all the entrants. Our second level
goes to the diligent judges. The third level of thanks 13 Accounting, Bookkeeping,
goes to training zone who have acted as media partner Financial Management
to the Awards. And our final level of thanks goes to all
the companies who have supported the online 13 Customer Service
presentation of the Awards by making sure they
booked a viewing. 14 Management & Leadership
As Alistair Campbell once remarked at a live
14 Team Development
ceremony: “Business awards are an antidote to
mediocrity.” We wholeheartedly endorse that thought 15 Mobile Learning
and congratulate all those who have trounced
mediocrity by being a Finalist, High Commendation or 16 Digital Learning or E-learning
Winner of the Learning Excellence Awards 2021.
17 Design, Content Creation & Video
Very best wishes
18 Learning Process
Helen Warrilow 20 Learning Tools & Technology
commercial director
Learning Excellence Awards 21 Response to Covid-19
2
The Judges
Dominic Ashley-Timms Mark Dawe Shirley Gaston
Managing Director CEO Director
Notion Business Coaching The Skills Network Azesta
Rachel Greenway Steve Helmsley Harry Kelly
Director of Learning, Managing Director Director – UK Chemistry
Leadership and Talent Hendrix Training Recruitment and Talent
BT Development
GSK
3
Amy Prendergast Peter Ryding Claire Smith
Director of Change, CEO Head of Learning
People and Learning VIC – your Virtual & Development
retailTRUST Interactive Coach Nando’s UK
Matthew Smith Donna Verdi Sam Watts
Director Development Immersive Partnerships
Griffin and Bell Governance Director Director
Barclays Make Real
4
About
Opinion and Research Webinars and
advice and reports podcasts
The latest guidance and Trends, insights and best Live digital events and
analysis from a roster of practice for future-forward practical advice on
expert contributors. training professionals. transforming the world
of learning.
With nearly 100,000 members, TrainingZone is Alongside its regular stream of editorial
a key online destination for L&D professionals articles, TrainingZone delivers research,
seeking guidance, opinions and up-to-date premium reports for download and live and
information on learning and development digital events. Our content is written by L&D
trends that make a real difference to the leaders as well as consultants and industry
modern workplace. commentators.
Join the community:
www.trainingzone.com
Outstanding Course or Initiative
Winner
The Business of Autism
The Business of Autism is run by three sisters who are
determined to change the world of autism at work,
one step at a time. Using many years of personal – one
sister was diagnosed with autism 20 years ago – and
professional experience of working with autistic
children and adults, The Business of Autism designs
and delivers bespoke training courses to help
organisations reap the huge benefits of supporting
existing autistic employees and adapting their
processes and environments to openly encourage
applications from autistic candidates for new roles.
84% of autistic adults are unemployed or
under-employed; passion and dedication of these
three sisters will change this!
High Commendation
Notion
Notion’s STAR® Manager is s fun, interactive, virtual,
blended and it is delivering measurable results across
many sectors including academia, retail, and banking,
generating significant benefits, including 60%
improvement in productivity, close to 50%
improvement in team engagement and increased
innovation, problem solving and retention.
Finalists
Mindful Education
Scottish SPCA
VIC – your Virtual Interactive Coach
6
*Network charges may apply retailTRUST is a registered charity in England and Wales (1090136) and in Scotland (SC039684). Company No 4254201 (Company limited by Guarantee) Registered England & Wales. Registered office: Marshall Estate, Hammers Lane, London, NW7 4DQ.
Outstanding External Provider
Winner
The Resilience Development Company
The Resilience Development Company set out to
elevate culture, raise engagement, increase
productivity and enhance mental wellbeing at an
international bank.
During a sustained period of significant change, an
international bank identified that its personnel were
exhibiting signs of low resilience; resistance to change,
fractured relationships and low levels of confidence
and pride in the organisation. The company deployed
their Resilient Advantage Programme that delivered:
• 5% increase in engagement (against a long-term
objective of 1%)
• 33% reduction in voluntary attrition
• 8% drop in absence with a 23% reduction in absence
for managers and leaders
• 5 awards, including Gold’ status in the Workplace
Wellbeing Index awards
• 7.3% increase in productivity
High Commendation
The Skills Network
The Skills Network (TSN) is a leading provider of
distance learning qualifications and education
technology. Across the last 12 months, TSN and their
external provision of online learning has had an
exceptional impact: Over 30,000 students in the UK
studied an online qualification with TSN and over 300
learning providers used TSN’s EQUAL learning platform
and technology to deliver online learning to a further
70,000 students in the UK.
Finalists
VIC – your Virtual Interactive Coach
8
Outstanding Outstanding
In-house Team Innovation
Winner Winner
GSK Notion
A two-part, modular yet complementary training Notion’s STAR® Manager, a groundbreaking leadership
approach with external validation, robust assessment and management development programme, supports
and recognised qualifications (Postgraduate Certificate managers at all levels, increasing productivity,
in Professional Development and an MPhil or PhD) was performance and engagement by adopting operational
initiated by GSK. The aim was to provide graduate coaching-related management behaviours. It’s fun,
chemists with the skills and experience to compete for interactive, virtual, and blended and includes:
senior positions and thereby provide return on • A series of workplace missions
investment regarding training and development • Short online training modules
provided. Through this programme, GSK is the first and • Critical guided reflection
only pharmaceutical company recognised as a provider • Live tutor support via ‘learning stations’
of higher education. and ‘practitioner’ sessions
It can run as a standalone programme or be integrated
into in-house management development programmes.
Finalist Finalists
Independent Garage Association VIC – your Virtual Interactive Coach
9
Education
Winner
The Skills Network
The Skills Network (TSN) is a leading provider of online
learning qualifications and education technology.
Across the 2019/20 academic year, TSN has had an
exceptional impact on online education and supporting
people to gain new skills, retrain and further their
career. In the last 12 months TSN has:
• Supported 30,000 adult learners achieve a funded
online qualification in the UK
• Provided their EQUAL learning technology to 300
colleges and learning providers to support a further
70,000 students access online learning (30,000
during lockdown)
High Commendation
Idea Foundation
The Inspiring Digital Enterprise Award (iDEA) is an
international programme that helps people of all ages
and backgrounds develop digital, enterprise and
employability skills. The iDEA platform provides free
digital skills education in the form of bite-size modules
called “badges”. Learners who complete badges on
iDEA earn points towards industry-recognised awards
that enhance their CV and help them stand out from
the crowd.
Finalists
Fiction Express
Learning By Heart
Light Foundations
Learnie
Scottish SPCA
10Healthcare
Winner
Nice Media
A video learning drama, produced by Nice Media, is
core to a learning resource developed to serve half a
million NHS safeguarding professionals. Embedded in a
MOOC, this drama was designed to stimulate
discussion and social learning. Safeguarding is a
complex topic and affects a range of health
professionals. This project was built on workshops with
health professionals and service users to develop
relevant and relatable character descriptions and a
script that would engage the diverse audience base. So
far, the course has had over 17,000 active learners and
a positive evaluation rate of over 85%.
High Commendation
GSK
A two-part, modular yet complementary training
approach with external validation, robust assessment,
and recognised qualifications was initiated to provide
graduate chemists with the skills and experience to
compete for senior positions and thereby provide
return on investment regarding training and
development provided. GSK is the first and only
pharmaceutical company recognised as a provider of
higher education.
11IT/Technology Transport
Winner Winner
VIC – your Virtual Interactive Coach Spectrum Courses
VIC is so technically advanced that even technology Spectrum Courses has made a unique contribution to
companies find it cool. It’s the best combination of learning excellence by identifying a specialist area of
learning technologies they have ever seen and rate it need in Safeguarding Training within the UK Transport
10/10 for ease of use and 10/10 for business impact. Sector and providing a top-quality, innovative learning
“Psych-Tech®” A.I. and ‘1-Clickology’ were developed experience with successful outcomes for a
with government funding and underpin the company’s demographic of the population who are less
ground-breaking ‘Emulated-Coaching’ and ‘Integrated comfortable or confident learners. Its success is based
Agile Talent Development’ offerings. It’s transformed not only on the excellence of the product but via a
E-Learning from upskilling into a practical, and proven relentless determination to help shape political policy.
productivity tool delivering 5-8% performance Spectrum Courses has raised standards and reduced
improvement and over 1,000% ROI. “VIC is incidents in Home to School Transport with a wider
revolutionising learning, coaching and the role of L&D.” invaluable impact for families whose vulnerable
children are able to access education.
Finalists
NetSupport
Upside Learning Solutions
12Accounting, Bookkeeping, Customer Service
Financial Management
High Commendation Winner
National Audit Office Upside Learning Solutions
Audit Pathways is a development programme for eLearning module
colleagues joining the NAO via graduate and As a leading global provider of facility services, it is vital
apprenticeship schemes. The programme is designed for ISS to protect not just its own but its customers’
to augment professional ICAEW training and prepare information, as well. This eLearning module is aimed at
Assistant Auditors to deliver financial and value for creating awareness about information security for all
money audits in the public sector. It supports ISS office employees and frontline employees working
development, improves performance and enhances with systems on customer sites, and highlights the
their early experiences with the NAO. The main importance of collective responsibility - in that every
objectives of the programme are to: individual plays a key role in keeping themselves, their
• Bridge the gap between the commercial focus colleagues, the organisation, and their customers safe.
of the ACA and the public sector context relevant The module includes guidelines, practical tips, and
to our client base scenario-based questions, presented through rich 2D
• Place learning in the context of the NAO graphics and animations and different types of
• Introduce colleagues to the NAO Value for Money interactivities.
(VFM) work
Finalists
Upside Learning Solutions The Living Service with a
Human Touch eLearning Programme
13Management Team Development
& Leadership
Winner Winner
Azesta The Resilience Development Company
Freemans Grattan Holdings’ (FGH) Leadership Elevating Culture, Raising Engagement, Increasing
Apprenticeship Programme was designed and Productivity And Enhancing Mental Wellbeing at an
delivered with training company Azesta to tackle a gap international bank. During a sustained period of
in leadership skills at the retail group. The programme significant change, an international bank identified that
is a skilful blend of experiential learning, e-packages its personal were exhibiting signs of low resilience;
and individual goal-setting, all delivered in Azesta’s resistance to change, fractured relationships and low
distinctive, hands-on style. It offers an Institute of levels of confidence and pride in the organisation.The
Leadership and Management diploma for delegates company deployed their Resilient Advantage
and meets national apprenticeship standards, whilst Programme that delivered:
addressing FGH’s varied organisational challenges. It is • 5% increase in engagement (against a long-term
a programme that showcases excellence in learning, objective of 1%)
evidenced by brilliant feedback, more internal • 33% reduction in voluntary attrition
promotions, improvements in managers’ abilities and • 8% drop in absence with a 23% reduction in absence
100% commitment from learners, who all achieved a for managers and leaders
distinction or merit. • 5 awards including Gold’ status in the Workplace
Wellbeing Index Awards
• 7.3% increase in productivity
Finalists
Alternative Futures Group
The Resilience Development Company
VIC – your Virtual Interactive Coach
14Mobile Learning
Winner
VIC – your Virtual Interactive Coach
VIC is taking the concept of mobile learning to the next
level by giving ALL employees (and their families!) an
automated A.I. “coach in their pocket” that’s also a
subject-matter expert on 250+ topics and that’s
integrated with organisational culture, best-practice,
recruitment, induction, performance reviews and
succession planning. VIC solves problems instantly and
converts feedback into“1-clickology” links straight to
content - closing skills gaps in moments not months.
This drives better solutions faster, before problems
grow, and allows more to be done in less time. It’s
boosting productivity in brand new ways and is
changing lives at a human level.
Finalist
Learnie
15Digital Learning or E-learning
Winner
FlashAcademy
Over 1.5 million pupils are classified as EAL (English as
an Additional Language) and the educational
attainment gap is widening for this cohort of learners.
FlashAcademy is a digital English language platform,
helping hundreds of schools to accelerate their pupils’
English proficiency three times faster than the UK
national average. The only platform to teach English
curriculum content from 45 different home languages,
FlashAcademy works across all devices, which has
proven crucial for remote learning. The platform helps
to engage independent learning skills, unlocking the
potential for pupils to achieve across all subjects, whilst
also developing their social language skills.
High Commendation
Cypher Learning
Cypher Learning created NEO to support efficient
teaching and learning online. Their platform is intuitive,
easy to use, and visually appealing, making learning
and teaching more engaging and enjoyable for all
users. Cypher provides a complete and customizable
solution for creating and managing all classroom
activities, with indispensable features for any academic
institution.
Finalists
CACHE Alumni (Part of NCFE)
e-Learning WMB
Fiction Express
Lothian Learning
Mindful Education
Notion
The Skills Network
VIC – your Virtual Interactive Coach
16Design, Content Creation & Video
Winner
Mindful Education
Mindful Education aims to to provide convenient
access to learning, widen participation and promote
greater social mobility through media-rich professional
courses and apprenticeships to students in partnership
with UK colleges. The company brings learning to life
using film, motion graphics and animations, coupled
with its market-leading technology platforms and
analytics. A bespoke learning platform - designed for
flipped-blended delivery with proprietary technology
and analytics - is used to host the learning and teaching
content, informing tutors of any intervention
requirements during classes. All Mindful Education
solutions are designed for busy part-time students and
apprentices with life and work commitments who are
looking to change or progress their careers.
Finalists
Enact Solutions
Nice Media
17Learning Process
Winner
Notion
Notion’s STAR Manager is a groundbreaking leadership
and management development programme that
supports managers at all levels, increasing productivity,
performance and engagement by adopting operational
coaching-related management behaviours. It’s fun,
interactive, virtual, blended and includes:
workplace missions, short online training modules ,
critical guided reflection
and live tutor support via ‘learning stations’ and
‘practitioner’ sessions.
It’s delivering measurable results across many sectors
including academia, retail, and banking, generating
significant benefits, including dramatic improvements
in productivity and team engagement, with increased
innovation, problem solving and retention. It can run
as a standalone programme or be integrated into
in-house management development programmes.
High Commendation
Fiction Express
Fiction Express (FE) is an award-winning literacy
resource designed to improve all areas of literacy:
reading; punctuation & grammar; speaking & listening;
and writing. FE improves poor reading habits by getting
children excited about reading, through the power of a
deeply engaging experience of co-creation between
pupils and authors. Fiction Express is to be applauded
for its innovation in book publishing and unique
approach to the teaching of reading and literacy.
18The first year of the Learning Excellence Awards has been a great success, with a broad spread of entries from the UK and overseas. There have been some brilliant winners and high commendations voted to success by the judges. But we know we can do better. We are still learning about this vibrant business sector that has to face real challenges as we emerge from the restrictions of the pandemic. The Call for Entries re-opens on June 1 and closes on October 31, 2021. As part of our learning process we want to know that the categories are right, rewarding entrants with plaudits that they really want to receive. If you can see gaps or improvements that need dealing with for the 2022 Awards, please let us know. We are also learning what sponsors would like from the Awards and welcome conversations with companies wishing to espouse excellence in this sector. For more information about the Awards and sponsorship opportunities please contact Becky Knight: becky@leawards.co.uk leawards.co.uk
Learning Tools & Technology
Winner
Fiction Express
Fiction Express (FE) is an award-winning literacy
resource designed to improve all areas of literacy:
reading; punctuation & grammar; speaking & listening;
and writing. FE improves poor reading habits by getting
children excited about reading, through the power of a
deeply engaging experience of co-creation between
pupils and authors. The judges have rewarded FE for its
innovation in book publishing and for a unique
approach to the teaching of reading and literacy.
High Commendation
The Skills Network
TheSkillsNetwork (TSN) is a leading provider of
education technology and online learning
qualifications, providing life-transforming educationin
over 30 countries. Across the last 12 months, TSN has
had an exceptional impact across the UK with their
learning technology:
• Their EQUAL Learning Platform was used by over
300 colleges and learning providers during the
2019/20 academic year to support 70,000 students
in the UK. 30,000 of these students were enrolled to
access key online learning during the pandemic
• Using EQUAL, TSN also delivered 30,000 accredited
online qualifications to adult learners via their own
delivery as a learning provider.
Finalists
Doddle Learn
Leap Like A Salmon
Learnie
VIC – your Virtual Interactive Coach
20Response to Covid-19
Winner
Lifetime Training
The excellent ‘Learning in Lockdown’ Initiative created
by Lifetime Training and Whitbread has helped ensure
that 1,000 apprentices continued their apprenticeship
training throughout the pandemic. This was achieved
through Lifetime’s quick and flexible actions to
maintain engaging virtual delivery, clear and concise
communications to Whitbread employees and “a leap
of faith” from Whitbread. Lifetime was able to
continue training 97% of apprentices on programme,
saw increased engagement rates, high motivation and
improved manager support. Whitbread has
maintained their investment in apprenticeships and
Lifetime has effectively supported one of their largest
clients navigate a period of crisis.
High Commendation
Landau
Landau’s IN2 programme is working with young people
aged 15 -24 years old in Shropshire and Herefordshire.
The young people are NEET or ‘at risk’ of becoming
NEET, and Landau supports them with meaningful
interventions like resilience and confidence building
that will help them build a better life. During the Covid
lockdown Landau continued to support learners
remotely and to date, the programme has worked with
over 1000 young people and helped to support over
500, nearly 50%, back into education or into
employment. The IN2 programme is successfully
helping some of the most disadvantaged young people
in these counties.
Finalists
Fiction Express
Fiction Express - RE.SCHOOL
Independent Garage Association
Lothian Learning
Mindful Education
RPFT
21in association with leawards.co.uk
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