Transforming East Anglia's Railways - Maximising the benefits for the region Mike Kean Deputy Managing Director Greater Anglia
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Transforming East Anglia’s Railways Maximising the benefits for the region Suffolk and Essex Rail Conference 10 November 2017 Mike Kean Deputy Managing Director Greater Anglia
Agenda ▪ A reminder of our plans ▪ Progress to date ▪ The benefits and opportunities
Our bid vision
To power progress across the region by transforming our customers’
experience, through faster and more reliable journeys, with more capacity,
enabling high growth in the economy and delivering excellent value for
the taxpayer
Phase 1: to May 2019
Laying the Phase 2: from May 2019
foundations Transformation Phase 3: from 2020
The new EA
railway
Franchise outline
▪ Nine year contract to 2025
▪ Began on 16 October 2016
▪ Covers existing East Anglia franchise network
▪ £3.7 billion premium to government
▪ Transformational programme of upgrades:
- Trains - Performance
- Services - Products
- Journey times - People
- Partnerships
- Capacity
- Stations
Headline benefits ▪ Complete fleet replacement in £1.4 billion programme – Biggest investment in trains in East Anglia ever ▪ 1,043 new carriages – 665 Bombardier, 378 Stadler ▪ Service frequency improvements – +1,144 trains / week ▪ Over 50% more seats in morning peak ▪ Journey time improvements ▪ £60m investment in stations ▪ Performance improvements (with Network Rail) ▪ Smart ticketing, carnets, easier compensation
Better frequency, connectivity, journey times & capacity ▪ More frequent trains – Southend to London (4/hr off peak), Norwich to London (3/hr off peak), Ipswich to Peterborough doubled, more services to Hertford East ▪ Direct Norwich to Stansted Airport and Lowestoft to London services (four direct trains each way) ▪ Faster journeys – Aiming for up to 5% - 10% reductions wherever practical ▪ Additional capacity – 12 x class 317 and 6 x class 321 in 2017. More capacity again - 50%+ morning peak seats – with new trains – Bi-mode trains mean more trains and more carriages (all 3 & 4 carriages) for our regional routes
Other benefits ▪ Ticket vending machines/new CIS at all stations ▪ Over £10 million for employee learning and development, plus more apprenticeships, trainees and graduates ▪ More investment in integrated transport initiatives ▪ More support for community rail partnerships and station adopters ▪ Continue long term strategic partnership approach to secure more investment/upgrades
Performance improvements ▪ Targeting 93% PPM by end of franchise ▪ Over £5m in fleet reliability initiatives ▪ New performance management roles ▪ Enhanced alliance with Network Rail ▪ New joint performance teams with: – Network Rail, TfL and Freight ▪ £120m investment in upgrades for Norwich Crown Point and llford, plus a new depot at Brantham, near Manningtree
Progress to date (1) ▪ 20 extra trains in service early - from May 2017 ▪ 100,000 extra seats provided a week ▪ Train refresh programmes for electric (317, 321, 360) and diesel units (170) underway ▪ First 4 of 30 fully refurbished 321s in service ▪ Intercity trains wi-fi upgraded and other electric trains start to be fitted with wi-fi early in 2018 ▪ Better autumn reliability – very successful class 156 diesel wheel slip protection initiative ▪ Overall performance slightly improved
Progress to date (2) ▪ Mobile ticketing across our network and ticket vending machines at all Essex stations ▪ Smart season tickets widely available ▪ Club 50 railcard launched ▪ Station upgrades at Cambridge, Ipswich, London Liverpool Street and Norwich ▪ Cambridge North opened ▪ Funding tripled for Community Rail Partnerships ▪ Integrated Transport Forum, Stakeholder Advisory Board and Stakeholder Equality Board launched
Progress to date (3) ▪ New trains project on course and progressing well ▪ Very successful public and stakeholder consultation on train design and layout ▪ Stadler fleet starting construction (longer lead time), Bombardier start after final designs agreed at the end of November ▪ New depot at Brantham, near Manningtree, upgrades for Norwich Crown Point and llford ▪ Other infrastructure upgrades on target ▪ Looking forward to our new trains in 2019/2020
Key benefits (1) ▪ New trains on every single new service, on every single route, transforming customers’ journeys ▪ Massive capacity and quality upgrade for rural and branch line services ▪ More comfortable trains, more seats, wi-fi, plug points and air conditioning. ▪ Timetable improvements – more trains on some routes, better connections, some new direct services and quicker journey times. ▪ More reliable and more resilient – only three types of train (compared to eight now) ▪ Station facilities, ticketing, compensations, integrated transport improving in parallel
Key benefits (2) – some Essex and Suffolk examples ▪ Three trains an hour Norwich to London ▪ Four trains an hour Southend to London ▪ Ipswich to Peterborough hourly service ▪ Bombardier 5-car unit has 544 seats (321 has c280) ▪ Ipswich to Cambridge/Peterborough/Lowestoft 230 or 170 seats on new trains v 186/138/119 now ▪ Felixstowe line capacity – 170 seats v 69 ▪ Sudbury line capacity – 170 seats v 138 (69 w/ends)
Looking to the future Key opportunities (1)…we must make this happen! ▪ Once in a generation transformation ▪ Region more accessible and better connected ▪ Will be the only operator to have an entire new fleet ▪ Great for business, tourism, employment and regional development, not just passengers ▪ Fantastic chance to promote East Anglia as a marvellous place to live, work and learn ▪ Needs all of us to make the case consistently, not just Greater Anglia, though we will play our part
Key opportunities (2) ▪ Also need to work together to secure infrastructure upgrades to maximise the benefits ▪ Early priorities - Ely work to enable hourly Ipswich to Peterborough and Felixstowe line upgrade ▪ GEML projects – Trowse, Haughley Junction, Loops S of Colchester and digital signalling ▪ Felixstowe - Nuneaton – Haughley Junction and Ely area upgrade ▪ West Anglia main line upgrades ▪ Local upgrade aspirations for Colchester - Clacton, East Suffolk, Ipswich to Cambridge, Braintree lines
Summary ▪ Truly transformational time ▪ New trains for everyone ▪ Frequency, connectivity & journey times ▪ Stations, ticketing and information ▪ Committed to customers and communities ▪ Working with stakeholders on strategic goals – including to secure infrastructure upgrades too ▪ Real benefits for the regional economy ▪ We collaborated well to secure new trains – need to keep on working together to maximise the positive outcome for Essex, Suffolk and wider East Anglia
Transforming East Anglia’s Railways The new Greater Anglia Franchise
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