Transparency Report 2021 - EY Lithuania

 
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Transparency Report 2021 - EY Lithuania
Transparency
Report 2021
EY Lithuania
Transparency Report 2021 - EY Lithuania
Contents
Message from the leaders ........................................................................................................................... 3

About us ....................................................................................................................................................5
    Legal structure, ownership and governance ............................................................................................... 5
    Network arrangements ............................................................................................................................ 6
    Creating long-term value for society .......................................................................................................... 8

Commitment to Sustainable Audit Quality.....................................................................................................9
    Infrastructure supporting quality .............................................................................................................. 9
    Instilled professional values .................................................................................................................... 12
    Internal quality control system................................................................................................................ 14
    Client acceptance and continuance.......................................................................................................... 16
    Performance of audits ........................................................................................................................... 17
    Review and consultation ........................................................................................................................ 19
    Rotation and long association ................................................................................................................. 21
    Audit quality reviews ............................................................................................................................. 21
    External quality assurance review ........................................................................................................... 22
    Root cause analysis ............................................................................................................................... 22
    Compliance with legal requirements ........................................................................................................ 22

Independence practices ............................................................................................................................24

Continuing education and investing in exceptional talent .............................................................................26
    Development of EY people ..................................................................................................................... 26

Revenue and remuneration........................................................................................................................28
    Financial information ............................................................................................................................. 28
    Partner remuneration ............................................................................................................................ 28

Appendix 1: list of PIE audit clients ............................................................................................................30
    EY Lithuania PIE audit clients ................................................................................................................. 30

Appendix 2: approved EYG member firms ...................................................................................................31

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Transparency Report 2021 - EY Lithuania
Message from the leaders

                   Welcome to the Transparency Report 2021 of EY Lithuania. We believe that
                   how we advance audit quality, manage risk and maintain our independence as
                   auditors should be transparent to stakeholders. This report is one of the ways
                   in which we provide an update on what we are doing in these areas.
                   Executing high-quality audits continues to be the top priority, and is at the
                   heart of our commitment to serve the public interest. Auditors play a vital role
                   in the functioning of capital markets by promoting transparency and
Jonas Akelis       supporting investor confidence. Companies, regulators and other stakeholders
EY Baltics         count on us to deliver excellence in every engagement.
Managing Partner
                   We are focused on investing in tools to improve what we do, creating high-
                   performing, diverse and inclusive teams, and building trust and confidence
                   through the audits we perform.
                   EY Lithuania’s reputation is based on and grounded in providing high-quality
                   professional audit services, objectively and ethically, to every company we
                   audit.
                   We embrace the transparency objectives of the European Union’s (EU’s)
                   Regulation 537/2014 and the Law of the Republic of Lithuania on Audit of
                   Financial Statements, which require Lithuanian statutory auditors of public
Diana Krisjane
                   interest entities (PIEs) to publish annual transparency reports.
EY Baltics
Assurance Leader   The EY Lithuania Transparency Report 2021 complies with the Regulation and
                   the Law of the Republic of Lithuania on Audit of Financial Statements, and
                   covers the financial year ended 30 June 2021 as well as any more recent
                   relevant events. In this report, you can learn about how we are creating long-
                   term value for society; our commitment to Sustainable Audit Quality (SAQ),
                   including how we instill professional values, the performance of audits and
                   internal quality control; independence practices; and the impact of the COVID-
                   19 pandemic on operations.
                   The focus on delivering high-quality audits has remained paramount during the
                   global pandemic. A comprehensive set of actions has been developed to assess
                   and respond to risk, with a particular focus on fraud risks.
                   There has also been a continuing commitment to sustainability, as part of the
                   global organization’s NextWave strategy, to create long-term value for all
                   stakeholders. This includes an ambition to be carbon negative in 2021,
                   following the achievement of carbon neutrality in 2020, and to be net zero in
                   2025, which is an important step in the EY sustainability journey. EY Lithuania
                   is doing its part in achieving these goals.
                   We remain focused on enhancing audit quality and upholding our
                   independence, informed by several factors, including external and internal
                   inspection results. Continuous improvement of audit quality requires us to
                   challenge approaches to audit execution, and we concentrate on this by
                   evaluating inspection findings and taking responsive actions.

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Transparency Report 2021 - EY Lithuania
The need for trust and confidence in financial reporting in the capital markets
EY’s purpose: Building a               has never been greater, and auditors play an important role in this regard.
better working world
                                       We encourage all our stakeholders — including clients and their investors, audit
EY is committed to doing its part in
                                       committee members and regulators — to continue to engage with us on our
building a better working world.
                                       strategy as well as any of the matters covered in this report.
The audits delivered by EY people
help build trust and confidence in
business and the capital markets.
EY auditors serve the public
interest by delivering high-quality,
analytics-driven audits with
independence, integrity,
objectivity and professional           Jonas Akelis                             Diana Krisjane
skepticism. In so doing, the EY
organization helps protect and         President                                EY Baltics Assurance Leader
promote sustainable and long-term
value for stakeholders.                Ernst & Young Baltic UAB

                                       Vilnius, 29 October 2021

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Transparency Report 2021 - EY Lithuania
About us

                                                           EYG member firms are grouped into three geographic
Legal structure, ownership and                             Areas: Americas; Asia-Pacific; and Europe, Middle
governance                                                 East, India and Africa (EMEIA). The Areas comprise
                                                           multiple Regions. Regions are groupings of member
In Lithuania, Ernst & Young Baltic UAB is a limited
                                                           firms (and in the case of the US member firm within
liability company organized in Lithuania and is a
                                                           that member firm) along geographical lines with the
member firm of Ernst & Young Global Limited, a UK
                                                           exception of the Financial Services Organization
company limited by guarantee (EYG). In this report,
                                                           (FSO) Regions, which comprise the financial services
we refer to ourselves as “EY Lithuania,” “we,” “us” or
                                                           activities of the relevant member firms within an
“our.” EY refers collectively to the global organization
                                                           Area.
of the member firms of EYG.
                                                           EY Lithuania is part of the EMEIA Area, which
EY Lithuania is jointly owned by EY Europe SCRL (for
                                                           comprises EYG member firms in 96 countries. Within
details see “EY Europe SCRL” below) and Baltic
                                                           the EMEIA Area, there were previously 10 Regions,
Network OU, a limited liability company licensed to
                                                           and, from 1 July 2021, the number has reduced to 8.
provide audit services in Estonia. EY Europe SCRL
                                                           EY Lithuania is part of the Central, Eastern and
holds over 90% of the share capital of Baltic Network
                                                           Southeastern Europe & Central Asia [CESA] Region.
OU. The remainder of Baltic Network OU’s share
capital is held by 22 EY Baltic partners. Details          Ernst & Young (EMEIA) Limited (EMEIA Limited), an
regarding the ownership of EY Lithuania are available      English company limited by guarantee, is the
in the public registry of the audit firms maintained by    principal coordinating entity for the EYG member
the Lithuanian Chamber of Auditors and can be found        firms in the EMEIA Area. EMEIA Limited facilitates
on its website: www.lar.lt.                                the coordination of these firms and cooperation
The governance bodies of EY Lithuania are:                 between them, but it does not control them. EMEIA
                                                           Limited is a member firm of EYG, has no financial
•   The General Meeting – the supreme body;                operations and does not provide any professional
•   The Board of the Company – the collegial               services.
    management body of the Company; the Board is
                                                           Each Region elects a Regional Partner Forum (RPF),
    elected by the General Meeting for the period of
    4 (four) years and consists of 3 (three) members;      whose representatives advise and act as a sounding
    the Board elects its chairman from among its           board to Regional leadership. The partner elected as
    members;                                               Presiding Partner of the RPF also serves as the
•   The head of the Company – the President – the          Region’s representative on the Global Governance
    single management body of the Company.                 Council (see page 7).
Details of the bodies of EY Lithuania are available in
the public registry of legal entities in Lithuania and
can be found on its website: www.registrucentras.lt.
EY Lithuania has no branches or subsidiaries and its
place of business is at Aukštaičių St. 7, LT-11341
Vilnius, Lithuania.

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Transparency Report 2021 - EY Lithuania
In Europe, there is a holding entity, EY Europe SCRL    Network arrangements
(EY Europe). EY Europe is a Limited Liability

                                   EY Areas, Regions and Countries*

                                                                               Asia-Pacific
                                                                                 6 Regions
                    Americas                                                    23 Countries
                     8 Regions
                    34 Countries

                                                            EMEIA
                                                            8 Regions
                                                           96 Countries
 *Figures are as of 1 July 2021’

Cooperative Company (SCRL or CVBA) incorporated         EY is a global leader in assurance, tax, strategy and
in Belgium. It is an audit firm registered with the     transactions, and consulting services. Worldwide,
Institut des Reviseurs d’Entreprises (IRE-IBR) in       over 312,000 people in member firms in more than
Belgium, but it does not carry out audits or provide    150 countries share a commitment to building a
any professional services.                              better working world, united by shared values and an
                                                        unwavering commitment to quality, integrity and
To the extent permitted by local legal and regulatory
                                                        professional skepticism. In today’s global market, the
requirements, EY Europe has acquired or will acquire
                                                        integrated EY approach is particularly important in
voting control of the EYG member firms operating in
                                                        the delivery of high-quality multinational audits,
Europe. EY Europe is a member firm of EYG. EY
                                                        which can span nearly every country in the world.
Europe acquired voting control of EY Lithuania as of
27 March 2019.                                          This integrated approach enables EY member firms
                                                        to develop and draw upon the range and depth of
The Board of Directors of EY Europe is made up of
                                                        experience required to perform such diverse and
senior partners of EYG member firms in Europe. It
                                                        complex audits.
has authority and accountability for strategy
execution and management of EY Europe.                  EYG coordinates the member firms and promotes
                                                        cooperation among them. EYG does not provide
                                                        services, but its objectives include the promotion of
                                                        exceptional high-quality client service by member
                                                        firms worldwide. Each member firm is a separate
                                                        legal entity. Each member firm’s obligations and
                                                        responsibilities as a member of EYG are governed by
                                                        the regulations of EYG and various other
                                                        agreements.
                                                        The structure and principal bodies of the global
                                                        organization, described below, reflect the principle
                                                        that EY, as a global organization, has a common
                                                        shared strategy.
                                                        At the same time, the network operates on a
                                                        Regional level within the Areas. This operating model
                                                        allows for greater stakeholder focus in the Regions,
                                                        permitting member firms to build stronger
                                                        relationships with clients and others in each country,
                                                        and be more responsive to local needs.

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Transparency Report 2021 - EY Lithuania
Global Governance Council                            The GE’s responsibilities include the promotion of
                                                         global objectives and the development, approval and,
The Global Governance Council (GGC) is a key             where relevant, implementation of:
governance body of EYG. It comprises one or more
                                                         •   Global strategies and plans
representatives from each Region, other member
firm partners as at-large representatives and            •   Common standards, methodologies and policies
                                                             to be promoted within member firms
independent non-executives (INEs). The Regional
representatives, who otherwise do not hold senior        •   People initiatives, including criteria and
                                                             processes for admission, evaluation,
management roles, are elected by their RPFs for a
                                                             development, and reward and retirement of
three-year term, with provision for one successive           partners
reappointment. The GGC advises EYG on policies,
                                                         •   Quality improvement and protection programs
strategies, and the public interest aspects of its
decision-making. The GGC approves, in some               •   Proposals regarding regulatory matters and
                                                             public policy
instances upon the recommendation of the Global
Executive (GE), certain matters that could affect EY.    •   Policies and guidance relating to member firms’
                                                             service of international clients, business
    Independent Non-Executives                               development, and markets and branding
                                                         •   EY’s development funds and investment
Up to six Independent Non-Executives (INEs) are
                                                             priorities
appointed from outside EY. The INEs are senior
                                                         •   EYG’s annual financial reports and budgets
leaders from both the public and private sectors and
reflect diverse geographic and professional              •   GGC recommendations on certain matters
backgrounds. They bring to the global organization,      The GE also has the power to mediate and adjudicate
and the GGC, the significant benefit of their varied     disputes between member firms.
perspectives and depth of knowledge. The INEs also
form a majority of the Public Interest Sub-Committee
                                                             GE committees
(PIC) of the GGC. The role of the PIC includes public    Established by the GE, and bringing together
interest aspects of decision-making and stakeholder      representatives from across the organization, the GE
dialogue, issues raised under whistleblowing policies    committees are responsible for making
and procedures, and engagement in quality and risk       recommendations to the GE. In addition to the Global
management discussions. The INEs are nominated by        Audit Committee, examples of other committees
a dedicated committee, approved by the GE and            include Assurance, Consulting, Tax, Strategy and
ratified by the GGC.                                     Transactions, Global Markets and Investments, Global
                                                         Accounts, Emerging Markets, Talent and Risk
    Global Executive                                     Management.
The GE brings together EY’s leadership functions,
services and geographies. As of 1 July 2021, it is
                                                             Global Practice Group
chaired by the Chairman and CEO of EYG, and              The Global Practice Group brings together the
includes its Global Managing Partners of Client          members of the GE, GE committees, Regional leaders
Service and Business Enablement; the Area Managing       and sector leaders. It seeks to promote a common
Partners; the global functional leadership for Talent;   understanding of EY’s strategic objectives and helps
the leaders of the global service lines — Assurance,     drive consistency of execution across the
Consulting, Strategy and Transactions, and Tax; and      organization.
one EYG member firm partner on rotation.
                                                             EYG member firms
The GE also includes the Global Vice Chair of
Markets, the Global Vice Chair of Transformation, the    Under the regulations of EYG, member firms commit
Chief Client Technology Officer, the Chair of the        themselves to pursue EY’s objectives, such as the
Global Accounts Committee, the Chair of the              provision of high-quality service worldwide. To that
Emerging Markets Committee, as well as a                 end, the member firms undertake the
representative from the Emerging Markets practices.      implementation of global strategies and plans, and
                                                         work to maintain the prescribed scope of service
The GE and the GGC approve nominations for the
                                                         capability. They are required to comply with common
Chairman and CEO of EYG and ratify appointments of
                                                         standards, methodologies and policies, including
the Global Managing Partners. The GE also approves
                                                         those regarding audit methodology, quality and risk
appointments of Global Vice Chairs. The GGC ratifies
                                                         management, independence, knowledge sharing,
the appointments of any Global Vice Chair who
                                                         talent and technology.
serves as a member of the GE.

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Transparency Report 2021 - EY Lithuania
Above all, EYG member firms commit to conducting               The EY social impact ambition
their professional practices in accordance with
applicable professional and ethical standards, and all    The global corporate responsibility program,
applicable requirements of law. This commitment to        EY Ripples, brings together the global EY network
integrity and doing the right thing is underpinned by     with a goal of positively impacting one billion lives by
the EY Global Code of Conduct and EY values (see          2030. To date, EY Ripples initiatives have
page 13).                                                 cumulatively benefited more than 45 million people,
                                                          aided by:
Besides adopting the regulations of EYG, member
                                                          •   A rigorous focus on three areas (supporting the
firms enter into several other agreements covering
                                                              next generation workforce, working with impact
aspects of their membership in the EY organization,           entrepreneurs, and accelerating environmental
such as the right and obligation to use the EY name,
                                                              sustainability) where the distinctive skills,
and knowledge sharing.
                                                              knowledge and experience of EY people can
Member firms are subject to reviews to evaluate               make the biggest difference.
adherence to EYG requirements and policies                •   A collaboration with other like-minded
governing issues, such as independence, quality and           organizations to build ecosystems capable of
risk management, audit methodology and HR.                    creating change at scale. For example, the
Member firms unable to meet quality commitments               TRANSFORM initiative with Unilever and the UK
                                                              Foreign, Commonwealth and Development
and other EYG membership requirements may be
                                                              Office, which aims to change the lives of 150
subject to termination from the EY organization.              million people across sub-Saharan Africa and
                                                              South Asia by 2030, by tackling inequality.
Creating long-term value for society
                                                               The EY carbon ambition
While capitalism has created enormous global
                                                          EY aims to become carbon negative in 2021 and net
prosperity, it has also left too many people behind.
                                                          zero in 2025. EY endeavors to achieve this by
Extreme poverty is already on the rise as a result of
                                                          significantly reducing absolute carbon emissions, and
the COVID-19 pandemic, and climate change is              then removing or offsetting more than the remaining
threatening to deepen inequality still further as         amount every year. To reach net zero by FY25, EY
vulnerable communities are hit first and worst by its     member firms plan to reduce absolute emissions by
effects. EY believes an economic system that is fairer,   40% across Scopes 1, 2 and 3 (versus an FY19
more trustworthy and capable of addressing                baseline), consistent with a 1.5°C science-based
humanity’s most profound challenges is urgently           target approved by the Science Based Targets
needed.                                                   initiative (SBTi). Specific actions include:
From advising governments on how to build more            •   Reducing business travel emissions, with a target
sustainable and inclusive economies, to encouraging           to achieve a 35% reduction by FY25 against the
businesses to focus and report on their creation of           FY19 baseline
long-term value for all stakeholders, EY services         •   Reducing overall office electricity usage, and
already play a vital role in this. However, more can          procuring 100% renewable energy for remaining
and must be done.                                             needs, earning RE100 membership by FY25
                                                          •   Structuring electricity Power Purchase
As a proud participant in the United Nations Global
                                                              Agreements (PPAs) to introduce more renewable
Compact (UNGC) since 2009, EY is committed to                 electricity than EY consumes into national grids
integrating the UNGC Ten Principles and the UN
                                                          •   Using nature-based solutions and carbon-
Sustainable Development Goals (SDGs) into EY                  reduction technologies to remove from the
strategy, culture and operations.                             atmosphere or offset more carbon than emitted,
Among other things, this commitment is reflected in:          every year
                                                          •   Providing EY teams with tools to calculate, then
    Corporate responsibility governance                       work to reduce, the amount of carbon emitted in
    structures                                                carrying out client work
Corporate responsibility across EY is coordinated by      •   Requiring 75% of EY suppliers, by spend, to set
the EY Corporate Responsibility Governance Council            science-based targets by no later than FY25
(CRGC). This body includes members of the EY Global       •   Investing in EY services and solutions that help
Executive and provides senior leadership                      clients create value from decarbonizing their
representation from across EY services lines,                 businesses and provide solutions to other
functions and geographic areas.                               sustainability challenges and opportunities

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Transparency Report 2021 - EY Lithuania
Commitment to
Sustainable Audit
Quality

                                                          engagements and input for the quality of in-process
Infrastructure supporting quality                         engagements, which helps achieve compliance with
                                                          professional standards and EY policies.
    Quality in the EY service lines
                                                          The Global Vice Chair of Assurance coordinates
NextWave is the EY global strategy and ambition to
                                                          member firms’ compliance with EY policies and
deliver long-term value to clients, people and society.
                                                          procedures for services provided by Assurance.
It has put EY in a strong position to adapt and
innovate, while the EY purpose of Building a better
working world continues to inspire EY people not only         Global Audit Quality Committee
to serve clients, but also to use EY knowledge, skills    The EY Global Audit Quality Committee (GAQC) is an
and experiences to support the communities in which       important element of the culture of continuous
we live and work. The insights and quality services we    improvement. It comprises senior leaders from across
deliver help build trust and confidence in the capital    the EY organization with extensive, diverse and
markets and in economies around the world.                highly relevant experience. The GAQC advises EY
                                                          Assurance leadership on the many aspects of the
In response to disruptions in the environment, EY
                                                          organization’s business, operations, culture, talent
member firms adapted to maintain the delivery of
                                                          strategy, governance and risk management that
high-quality audits. EY provided its audit
                                                          affect audit quality.
professionals with additional training and enablement
to help detect fraud. In addition, through a data-first   The committee develops innovative ideas and
approach enabled by analytics and digital tools,          approaches to delivering high-quality audits and is a
teams were able to deliver high-quality audits with       forum for sharing best practices of EY member firms.
independence, integrity, objectivity and professional     The committee also helps develop audit quality
skepticism.                                               indicators (AQIs) and other forms of quality
                                                          monitoring that feed into the continuous
EY member firms continue to develop the audit of the
                                                          improvement cycle.
future, including ever more sophisticated data
analytics, efficiently delivering greater insight and         Quality Enablement Leaders
assurance in support of the high-quality audits that
are valued by the companies that EY audits and the        The EY Quality Enablement Leaders (QEL) network is
capital markets.                                          a group of senior Assurance leaders around the world
                                                          who drive improvements in audit quality by providing
Our people are our greatest asset in delivering           support to engagement teams.
quality and value and building trust. We are elevating
their experiences, using data and technology, so they     Their responsibilities include: coaching teams;
can spend more time addressing risks and exercising       supporting internal and external inspections; advising
professional judgment. By applying cutting-edge           teams on remediating the root causes of significant
technologies and sophisticated data analytics, all        audit deficiencies; driving practice and project
while serving the public interest, our people are able    management; supporting portfolio risk analyses; and
to connect and contribute to the overall EY purpose       implementing processes related to the EY system of
of Building a better working world.                       quality management, including global AQIs.

EYG member firms and their service lines are              Using EY Canvas and Milestones (see page 18), as
accountable for delivering high-quality engagements.      well as ever more sophisticated artificial intelligence
EY member firms’ service lines manage the overall         (AI) tools, the QELs are able to build a picture of audit
process for quality reviews of completed                  quality performance in real time. This, in turn, gives

                                                                                  Transparency Report 2021 | 9
Transparency Report 2021 - EY Lithuania
greater clarity over where resources should be                          training and monitoring programs, and processes
deployed to support audit teams and the companies                       used by member firm professionals to execute audits
they audit.                                                             consistently and effectively. The Global, Area,
                                                                        Regional and Country PPDs, together with other
     Professional Practice                                              professionals who work with them in each member
                                                                        firm, are knowledgeable about EY people, clients and
The Global Vice Chair of Professional Practice,
                                                                        processes, and they are readily accessible for
referred to as the Global Professional Practice
                                                                        consultation with audit engagement teams.
Director (PPD), is overseen by the Global Vice Chair
of Assurance and works to establish global audit                        Additional resources often augment the Global
quality control policies and procedures. Each of the                    Professional Practice group, including networks of
Area PPDs as well as the Global Delivery Service                        professionals focused on:
center PPD is overseen by the Global PPD and the
                                                                        •    Internal-control reporting and related aspects of
related Area Assurance Leader. This helps provide                            the EY audit methodology
greater assurance as to the objectivity of audit
                                                                        •    Accounting, auditing and risk issues for specific
quality and consultation processes.
                                                                             topics, industries and sectors
The Global PPD also leads and oversees the Global                       •    Event-specific issues involving areas of civil and
Professional Practice group. This is a global network                        political unrest; pandemics; or sovereign debt
of technical subject-matter specialists in accounting                        and related accounting, auditing, reporting and
and auditing standards who consult on accounting,                            disclosure implications
auditing and financial reporting matters; and perform                   •    General engagement matters and how to work
various practice monitoring and risk management                              effectively with audit committees
activities.

                                               Assurance Governance*

* Illustrative to show global alignment; actual reporting lines may vary based on legal, regulatory and structural considerations

The Global PPD oversees the development of the EY
Global Audit Methodology (EY GAM) and related audit
policies and technologies so that they are consistent
with relevant professional standards and regulatory
requirements. The Global Professional Practice group
also oversees the development of the guidance,

                                                                                                 Transparency Report 2021 | 10
Risk Management                                        adjust the handling of travel and events, enable a
                                                           fully remote workforce and plan for recovery.
Risk Management (RM) coordinates organization-
                                                           With a robust GCMP in place, we were able to act
wide activities designed to help EY people meet
                                                           quickly to keep EY people safe — the top priority
global and local compliance responsibilities and
                                                           throughout the entire process. Throughout the
support client-facing teams in delivering quality and
                                                           pandemic, the GCMP team:
exceptional client service. Responsibility for high-
quality service and ownership of the risks associated      •   Created guidance for various stages of the
with quality is placed with the member firms and               pandemic and developed a resource library on
their service lines.                                           the Global Security SharePoint portal to serve as
                                                               a centralized repository
Among other things, the Global RM Leader helps             •   Maintained a daily list of high-risk locations and
monitor the identification and mitigation of these             provided a consolidated daily report for each
risks, as well as other risks across the organization as       Area
part of the broader enterprise risk management             •   Produced a daily report for leadership on the
(ERM) framework. The ERM priorities are                        Global, Area, Region and local impacts
communicated to member firms.                              The GCMP also had a role in managing confirmed
The Global RM Leader is responsible for establishing       cases by:
globally consistent risk management execution              •   Developing pandemic checklists for local crisis
priorities and co-ordinating risk management across            management teams to manage confirmed cases
EY.                                                            in the workforce
                                                           •   Conducting training on how to respond to
Member firm partners are appointed to lead risk                confirmed cases
management initiatives (supported by other staff and
                                                           •   Assisting Talent with contact tracking for
professionals), including coordinating with the                confirmed cases
service lines on such matters.
                                                           •   Providing input and advice on travel, meetings
There have been additional complexities as the world           and events, resulting in several global directives
continued to deal with the COVID-19 pandemic. This         •   Identifying international travelers to help them
has required a coordinated response across EY via              return to their home countries safely
activation of the local crisis management plans            Now that the focus has shifted to a safe return to the
(CMPs) that reside in nearly all EY member firm            office, the GCMP team has developed a recovery plan
offices. CMPs detail specific actions to be taken to       that includes:
both protect the EY workforce and respond in the
                                                           •   Leading the effort to develop return-to-work
event of a COVID-19 infection within an EY
                                                               protocols and track the easing of government
workspace. However, while individual offices had to            restrictions
deal with issues around contact tracing and safe
                                                           •   Creating a timeline for reopening offices
workspace practices, there was a need to provide a
set of uniform guidance across all EY Areas. Even          •   Determining worksite leader responsibilities and
                                                               procedures for building management, office
before the World Health Organization (WHO) declared
                                                               setup, workspaces and meetings
the existence of a pandemic, the EY Global Crisis
                                                           •   Establishing personal responsibilities including
Management Program (GCMP) was activated. The
                                                               office entry, workspaces, breaks and meetings
GCMP allowed for the creation of a Steering
Committee led by the Global RM Leader who                  •   Developing a post-vaccine recovery plan
convened key Global and Area leadership daily for six          Global Confidentiality Policy
months (and thereafter regularly but less frequently)
to address issues relevant to all geographies and          Protecting confidential information is ingrained in the
service lines.                                             everyday activities of EYG member firms. Respect for
                                                           intellectual capital and all other sensitive and
The Steering Committee issued regular guidance on          restricted information is required by the EY Global
EY’s COVID-19 response protocols and addressed             Code of Conduct, which provides a clear set of
issues related to travel, meetings and events as well      principles to guide the behaviors expected of all
as adoption and promotion of best practices, and           those who work with EY. The Global Confidentiality
relayed specific safe working practices guidance from      Policy further details this approach to protect
the WHO. Guidance is still being issued and risk           information and reflect ever-changing restrictions on
factors are being monitored during the second year         the use of data. This policy provides added clarity for
of the global pandemic.                                    those who work with EY member firms and forms the
In implementing the GCMP, the goal was to keep             fundamental broader guidance that includes key
people safe and informed, manage confirmed cases,          policies on conflicts of interest, personal data privacy
                                                           and records retention.

                                                                                  Transparency Report 2021 | 11
Other guidance includes:                                      Components of our audit quality
•   Social media guidance                                     control program
•   Information-handling requirements                     In the following sections, we describe the principal
In addition, the global policy on reporting fraud,        components of the audit quality control program,
illegal acts and other noncompliance with laws and        which EY Lithuania follows:
regulations, and EY’s Global Code of Conduct              •   Instilled professional values
requires EY professionals to speak up on observing        •   Internal quality control system
behavior that is believed to be a violation of a law or
                                                          •   Client acceptance and continuance
regulation, the applicable standard or EY’s Global
                                                          •   Performance of audits
Code of Conduct. This includes the unauthorized or
improper disclosure of confidential information.          •   Review and consultation
                                                          •   Rotation and long association
     Global Personal Data Protection Policy               •   Audit quality reviews
                                                          •   External quality assurance reviews
The global policy on personal data protection
supports and builds upon provisions within the EY         •   Root cause analysis
Global Code of Conduct, regarding respecting and          •   Compliance with legal requirements
protecting personal information, in accordance with
applicable law, regulatory frameworks and                 Instilled professional values
professional standards. This has been updated to be
consistent with the EU General Data Protection                Sustainable Audit Quality
Regulation (GDPR) and other local regulations across
                                                          Quality is the foundation of our work and central to
the globe.
                                                          EY member firms’ responsibility to provide
    Cybersecurity                                         confidence to the capital markets. This is reflected in
                                                          the Sustainable Audit Quality (SAQ) program, which
Managing the risk of major and complex cyberattacks       continues to be the highest priority for EY member
is a part of conducting business for all organizations.   firms’ Assurance practices.
While no systems are immune from the threat of
                                                          SAQ establishes a strong governance structure that
cyberattacks, EY Lithuania is vigilant in the steps it
                                                          enables each member firm to provide high-quality
takes to secure and protect client data.
                                                          audits. It is implemented locally, and coordinated and
The EY approach to cybersecurity is proactive and         overseen globally. The word “sustainable” in SAQ is
includes the implementation of technologies and           used to demonstrate that this is not a one-off, short-
processes necessary to manage and minimize                term initiative, but an ongoing process of
cybersecurity risks globally. EY information security     improvement.
and data privacy programs, consistent with industry
                                                          There are six SAQ pillars: tone at the top; exceptional
practices and applicable legal requirements, are
                                                          talent; simplification and innovation; audit
designed to protect against unauthorized access to
                                                          technology and digital; enablement and quality
systems and data. There is a dedicated team of
                                                          support; and accountability. These pillars are
cybersecurity specialists, who constantly monitor and
                                                          supported by a foundation of serving the public
defend EY systems.
                                                          interest.
Beyond technical and process controls, all EY people
                                                          Significant progress has been made through SAQ. EY
are required to annually affirm in writing their
                                                          member firms’ internal and external inspection
understanding of the principles contained in the EY
                                                          findings globally are improving, and there is greater
Global Code of Conduct and their commitment to
                                                          consistency in execution. The trend in results also
abide by them. There are also required security
                                                          reflects the involvement of the QEL network and a
awareness learning activities. Various policies outline
                                                          focus on culture and behaviors.
the due care that must be taken with technology and
data, including, but not limited to, the Global           EY has deployed leading technological tools that
Information Security Policy, and a global policy on       enhance the quality and value of EY audits, including
the acceptable use of technology. EY cybersecurity        the EY Canvas online audit platform, EY Helix
policies and processes recognize the importance of        analytics platform and EY Atlas research platform.
timely communication.                                     EY Canvas facilitates the use of the “Milestones”
                                                          project management functionality, which helps audit
EY people receive regular and periodic
                                                          teams stay on pace with their audit execution and
communications reminding them of their
                                                          drive executive involvement. The EY Canvas Client
responsibilities outlined in these policies and of
                                                          Portal, which is a component of EY Canvas, magnifies
general security awareness practice.
                                                          its importance in having a secure and user-friendly

                                                                                 Transparency Report 2021 | 12
platform in transmitting data between engagement          reinforce the importance of performing quality work,
teams and the companies audited while effectively         complying with professional standards, adhering to
monitoring the pacing of the audit. This suite of tools   EY policies and leading by example. In addition, EY
played a key role in helping EY navigate this past        member firms assess the quality of professional
year: having the right technology and tools in place      services provided as a key metric in evaluating and
for EY audit teams to work together effectively in a      rewarding EY professionals.
remote environment continues to be a key success          The EY culture strongly supports collaboration and
factor and differentiator.                                places special emphasis on the importance of
Additionally, EY Helix and the entire suite of data       consultation in dealing with complex or subjective
analytic tools represent key ways to address the risk     accounting, auditing, reporting, regulatory and
of fraud in audit execution. Increasing the required      independence matters. We believe it is important to
use of these tools provides a more robust response to     determine that engagement teams and clients
audit risks associated with companies facing              correctly follow consultation advice, and we
economic challenges, especially in light of the           emphasize this when necessary.
pandemic. Broader adoption of these data analytic
tools is occurring this year.                                 The consistent stance of EY Lithuania has been
EY Atlas is a cloud-based platform for accessing and          that no client is more important than our
searching accounting and auditing content, including          professional reputation — the reputation of EY
external standards, EY interpretations and thought            Lithuania and the reputation of each of our
leadership.                                                   professionals.
Current SAQ initiatives are focused on supporting EY
teams in understanding the business of the                      Global Code of Conduct
companies audited. By leveraging data and
technology and executing enhanced engagement risk         We promote a culture of integrity among our
assessment, EY is continuing to drive quality audit       professionals. The EY Global Code of Conduct
execution. Additionally, a network of coaches is          provides a clear set of principles that guide our
actively supporting engagement teams in staying on        actions and our business conduct and are to be
track with respect to the pace of their audits, driving   followed by all EY personnel. The EY Global Code of
timely executive involvement and providing positive       Conduct is divided into five categories:
direction and enablement when necessary.                  •     Working with one another
Audit quality is something that every team member         •     Working with clients and others
must understand and be committed to implementing          •     Acting with professional integrity
locally. SAQ is essential to all our goals and            •     Maintaining our objectivity and independence
ambitions, and each Regional and Area leader has a
                                                          •     Protecting data, information and intellectual
role in achieving these goals.                                  capital
The SAQ infrastructure demonstrates that audit            Through our procedures to monitor compliance with
quality is the single most important factor in our        the EY Global Code of Conduct and through frequent
decision-making and the key measure on which our          communications, we strive to create an environment
professional reputation stands.                           that encourages all personnel to act responsibly,
                                                          including reporting misconduct without fear of
    Tone at the top
                                                          retaliation.
EY Lithuania’s leadership is responsible for setting
the right tone at the top and demonstrating EY’s                Whistleblowing
commitment to building a better working world             The EY Ethics Hotline provides EY people, clients and
through behavior and actions. While the tone at the       others outside of the organization with a means to
top is vital, EY people also understand that quality      confidentially report activity that may involve
and professional responsibility start with them and       unethical or improper behavior, and that may be in
that within their teams and communities, they are         violation of professional standards or otherwise
leaders too. EY shared values, which inspire EY           inconsistent with the EY shared values or Global Code
people and guide them to do the right thing, and the      of Conduct. Globally, the hotline is operated by an
EY commitment to quality are embedded in who we           external organization that provides confidential and,
are and in everything we do.                              if desired, anonymous hotline reporting.
The EY approach to business ethics and integrity is
                                                          When a report comes into the EY Ethics Hotline,
contained in the EY Global Code of Conduct and other
                                                          either by phone or internet, it receives prompt
policies and is embedded in the EY culture of
                                                          attention. Depending on the content of the report,
consultation, training programs and internal
                                                          appropriate individuals from Risk Management,
communications. Senior leadership regularly

                                                                                  Transparency Report 2021 | 13
Talent, Legal or other functions are involved in          perspectives, spanning geographies, service lines and
addressing the report. The same procedures are            functions.
followed for matters that are reported outside of the
EY Ethics Hotline.                                                     Our values: who we are
    Diversity and inclusiveness
                                                           People who          People with        People who
EY has a long-standing commitment to diversity and         demonstrate         energy,            build
inclusiveness (D&I). This commitment to building           integrity,          enthusiasm         relationships
high-performing, diverse and inclusive teams is            respect,            and the            based on
                                                           teaming and         courage            doing the
especially important in audit, where diverse               inclusiveness       to lead            right thing
perspectives drive professional skepticism and critical
thinking. Greater diversity and inclusive
                                                          1                2                  3
environments drive better decision-making, stimulate
innovation and increase organizational agility.           Internal quality control system
EY has been on a D&I journey for decades, and while
substantial progress has been made, under the global
                                                              Structure
NextWave strategy and ambition EY has committed to        EY Lithuania’s reputation for providing high-quality
increasing D&I progress throughout the organization.      professional audit services independently, objectively
The Global Executive has made a visible commitment        and ethically is fundamental to our success as
to EY people and to the market to accelerate D&I at       independent auditors. We continue to invest in
EY through signing the Global Executive Diversity &       initiatives to promote enhanced objectivity,
Inclusion Statement. Not only does this reinforce that    independence and professional skepticism. These are
D&I is a key business lever, it ensures that EY           fundamental attributes of a high-quality audit.
member firms hold themselves accountable for
progress, starting with the tone at the top.              At EY Lithuania, our role as auditors is to provide
                                                          assurance on the fair presentation of the financial
There has been a particular focus on promoting
                                                          statements of the companies audited. We bring
gender diversity over recent years. In 2021, 36.8% of
                                                          together qualified teams to provide audit services,
new audit partners, globally, were women. A strong
                                                          drawing on our broad experience across industry
pipeline of female leadership has been built,
                                                          sectors and services. We continually strive to improve
supported by 52.4% of all audit hires across the globe
                                                          quality and risk management processes so that the
in 2020 being female.
                                                          quality of our service is at a consistently high level.
Inclusive organizations maximize the power of all
differences. Employees need to feel they are working      In today’s environment, characterized by continuing
for an organization that not only values them as          globalization, rapid movement of capital and the
individuals, but also sees differences as strengths       impact of technological changes, the quality of our
and values their contributions. Fostering this sense of   audit services has never been more important. As
belonging is critical to helping the EY organization      part of NextWave, there is a continued and strong
attract the most talented individuals, and helping our    investment in the development and maintenance of
professionals stay motivated and engaged.                 the EY audit methodology, tools and other resources
                                                          needed to support high-quality audits.
In the November 2020 employee listening survey,
82% of auditors said the EY organization prepares         While the market and stakeholders continue to
them to work effectively with clients and colleagues      demand high-quality audits, they also demand an
from different countries and cultures, and 86%            increasingly effective and efficient delivery of audit
agreed that the people they work with make them           services. In addition to the investments mentioned,
feel that they belong to a team.                          EY continues to seek ways to improve the
Leaders across EY make D&I a priority and it is a key     effectiveness and efficiency of its audit methodology
metric across all the organization’s talent               and processes, while improving audit quality.
management programs. To enable greater                    EY works to understand where member firms’ audit
accountability across the EY organization, the Global     quality may not be up to their own expectations and
D&I Tracker helps track progress with consistent          those of stakeholders, including independent audit
diversity and inclusiveness metrics and reporting         regulators. This includes seeking to learn from
across the organization globally. EY also created the     external and internal inspection activities and to
Global Social Equity Task Force (GSET) to develop         identify the root causes of adverse quality
cohesive action plans specifically addressing inequity    occurrences to enable a continual improvement of
and discrimination, including racism. It includes EY      audit quality.
leaders with a wide range of backgrounds and

                                                                                 Transparency Report 2021 | 14
Effectiveness of the quality control system            effectiveness of the overall EY system of quality
                                                           management.
EY has designed and implemented a comprehensive
set of global audit quality control policies and               Update to the control framework – ISQM 1
practices. These policies and practices meet the
                                                           In September 2020, the IAASB approved a quality
requirements of the International Standards on
                                                           management standard that includes significant
Quality Control issued by the International Auditing
                                                           changes to the way professional accountancy firms
and Assurance Standards Board (IAASB). EY
                                                           manage quality. The International Standard on
Lithuania has adopted these global policies and
                                                           Quality Management 1 (ISQM 1) will replace the
procedures and has supplemented them as necessary
                                                           current International Standard on Quality Control 1
to comply with local laws and professional guidelines,
                                                           (ISQC 1) and requires a more proactive and risk-
and to address specific business needs.
                                                           based approach to managing quality at the firm level.
We also execute the EY Audit Quality Review (AQR)          ISQM 1 requires firms to design, implement, monitor
program to evaluate whether our system of audit            and evaluate the overall system of quality
quality control has operated effectively to provide        management (SQM) that provides reasonable
reasonable assurance that EY Lithuania and our             assurance a firm will meet prescribed quality
people comply with applicable professional                 objectives.
standards, internal policies and regulatory
                                                           The standard includes more robust requirements for
requirements.
                                                           the governance, leadership and culture of
The results of the AQR program and external                professional accountancy firms, and introduces a risk
inspections are evaluated and communicated to              assessment process for firms to assess risks to
relevant personnel within EY Lithuania to provide the      achieving quality objectives and design responses
basis for continual improvement in audit quality,          that address those risks. It also requires more
consistent with the highest standards in the               extensive monitoring of the SQM to identify
profession.                                                deficiencies that require corrective actions and to
                                                           provide the basis for evaluating the overall
The Global Executive has responsibility for the
                                                           effectiveness of the SQM.
coordination of quality improvement implementation.
As such, it reviews the results of the internal AQR        The EY approach is to design an SQM that is
program and external audit firm regulatory reviews,        consistently applied across the entire network of
as well as any key actions designed to address areas       member firms to promote consistent engagement
for improvement.                                           quality and operating effectiveness. This is especially
                                                           important in a global economy where many audits are
The recent results of such monitoring, together with       transnational and involve the use of other EY
feedback from independent audit regulators, provide        member firms.
EY Lithuania with a basis to conclude that our
internal control systems are designed appropriately        The standard requires firms to design and implement
and are operating effectively.                             a system of quality management by December 2022.
                                                           EY Lithuania has commenced work to implement the
    Audit quality indicators                               new standard alongside the EY System of Quality
                                                           Management transformation program. Our initial
Audit quality is not defined in professional standards,
                                                           steps have included:
and stakeholders may have different views on how it
should be measured. While no single reportable             •   Identifying the functions and service lines that
metric or set of metrics can be viewed as a sole               provide support for, or perform engagements
indicator of audit quality, a set of metrics can be used       within the scope of ISQM 1
to give an indication of audit quality.                    •   Establishing a program governance structure to
                                                               manage design and implementation of a system
Assurance leadership monitors the execution of the             of quality management that complies with ISQM
EY strategy and vision by local geographies through a          1 with representatives from various functions
combination of metrics or audit quality indicators             and service lines
(AQIs). These include: external and internal               •   Identifying and assessing quality risks, and
inspection results; Milestones performance; people             documenting responses in accordance with the
surveys; and retention rates.                                  network-developed approach
AQI dashboards help to inform the leadership about         •   Identifying and understanding network resources
                                                               and their implementation or use by the country
whether particular actions are having the intended
                                                               in its SQM
effect, to provide an early warning where
                                                           •   Challenging and identifying enhancements to the
intervention is warranted and to support the
                                                               existing quality control system to achieve
                                                               compliance with the new standard

                                                                                 Transparency Report 2021 | 15
We believe that implementing the requirements             acceptance and continuance activities in line with
within ISQM 1 will be useful to improving quality at      global, service line and member firm policies. PACE
the firm and engagement level, because an effective       takes users through the acceptance and continuance
system of quality management is foundational to           requirements, and identifies the policies and
achieving consistent engagement quality.                  references to professional standards needed to
                                                          assess both business opportunities and associated
Client acceptance and continuance                         risks.

    Global policy on client and engagement                As part of this process, we carefully consider the risk
    acceptance                                            characteristics of a prospective client or engagement
                                                          and the results of due diligence procedures. Before
The EY global policy on client and engagement
                                                          taking on a new engagement or client, we determine
acceptance sets out principles for member firms to
                                                          whether we can commit sufficient resources to
determine whether to accept a new client or a new
                                                          deliver quality service, especially in highly technical
engagement, or to continue with an existing client or
                                                          areas, and if the services the client wants are
engagement. These principles are fundamental to
                                                          appropriate for us to provide. The approval process is
maintaining quality, managing risk, protecting EY
                                                          rigorous, and no new audit engagement may be
people and meeting regulatory requirements. The
                                                          accepted without the approval of Regional or
objectives of the policy are to:
                                                          local PPD.
•   Establish a rigorous process for evaluating risk
    and making decisions to accept or continue            In the EY annual client and engagement continuance
    clients or engagements                                process, we review our service and ability to continue
•   Meet applicable independence requirements             to provide a quality service, and confirm that clients
                                                          share EY Lithuania’s commitment to quality and
•   Identify and deal appropriately with any conflicts
    of interest                                           transparency in financial reporting. The lead audit
                                                          engagement partner of each audit, together with our
•   Identify and decline clients or engagements that
                                                          Assurance leadership, annually reviews our
    pose excessive risk
                                                          relationship with the audit client to determine
•   Require consultation with designated
                                                          whether continuance is appropriate.
    professionals to identify additional risk
    management procedures for specific high-risk          As a result of this review, certain audit engagements
    factors                                               are identified as requiring additional oversight
•   Comply with legal, regulatory and professional        procedures during the audit (close monitoring), and
    requirements                                          some audit clients are discontinued. As with the
In addition, the EY global policy on conflicts of         client acceptance process, our Regional, where
interest defines global standards for addressing          necessary, and local PPD are involved in the client
categories of potential conflicts of interest and a       continuance process and must agree with the
process for identifying them. It also includes            continuance decisions.
provisions for managing potential conflicts of interest   Decisions about acceptance or continuance of clients
as quickly and efficiently as possible, using             and engagements consider the engagement team’s
appropriate safeguards. Such safeguards may include       assessment of several risk factors across a broad
obtaining client consent to act for another party         range of categories including management’s attitude,
where a conflict of interest may exist, establishing      internal controls and related parties.
separate engagement teams to act for two or more
parties, implementing appropriate separations
between engagement teams or declining an
engagement to avoid an identified conflict.
The EY global policy on conflicts of interest and
associated guidance consider the increasing
complexity of engagements and client relationships,
and the need for speed and accuracy in responding to
clients. They also align with the latest International
Ethics Standards Board for Accountants (IESBA)
standards.

    Putting policy into practice
We use the EY Process for Acceptance of Clients and
Engagements (PACE), an intranet-based system, for
efficiently coordinating client and engagement

                                                                                Transparency Report 2021 | 16
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