Transparency Report 2021 - Kost Forer Gabbay & Kasierer (EY Israel)

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Transparency
Report 2021
Kost Forer Gabbay &
Kasierer (EY Israel)
Contents
Message from the EY Israel Chairman ............................................................................................................ 3

Message from the EY Israel Managing Partners and Assurance Leaders .............................................. 4
    About us ...................................................................................................................................................5
    Legal structure, ownership and governance .................................................................................................5
    Network arrangements ...............................................................................................................................5
    Creating long-term value for society ............................................................................................................7

Commitment to Sustainable Audit Quality ...................................................................................................... 9
    Infrastructure supporting quality .................................................................................................................9
    Instilled professional values ......................................................................................................................12
    Internal quality control system ..................................................................................................................14
    Client acceptance and continuance ............................................................................................................16
    Performance of audits ..............................................................................................................................17
    Review and consultation ...........................................................................................................................19
    Rotation and long association.................................................................................................................... 21
    Audit quality reviews ................................................................................................................................21
    External quality assurance review ..............................................................................................................22
    Root cause analysis ..................................................................................................................................22
    Compliance with legal requirements ...........................................................................................................22

Independence practices .............................................................................................................................. 24

Continuing education and investing in exceptional talent .............................................................................. 26
    Development of EY people ........................................................................................................................26

Revenue and remuneration ......................................................................................................................... 28
    Financial information ................................................................................................................................28
    Partner remuneration...............................................................................................................................28

Appendix 1: list of PIE audit clients.............................................................................................................. 30
    EY Israel PIE audit clients..........................................................................................................................30

Appendix 2: approved EYG member firms .................................................................................................... 31

Appendix 3: ............................................................................................................................................... 33

                                                                                                                       Transparency Report 2021 | 2
Message from the EY Israel Chairman

                  Welcome to the Transparency Report 2021 of Kost Forer Gabbay & Kasierer
                  (EY Israel). We believe that how we advance audit quality, manage risk and
                  maintain our independence as auditors should be transparent to our
                  stakeholders. This report is one of the ways in which we provide an update on
                  what we are doing in these areas.

Doron Sharabany   Executing high-quality audits continues to be the top priority, and is at the
EY Israel         heart of our commitment to serve the public interest. Auditors play a vital role
Chairman          in the functioning of capital markets by promoting transparency and
                  supporting investor confidence. Companies, regulators and other stakeholders
                  count on us to deliver excellence in every engagement.

                  We are focused on investing in tools to improve what we do, creating high-
                  performing, diverse and inclusive teams, and building trust and confidence
                  through the audits we perform.

                  EY Israel’s reputation is based on and grounded in providing high-quality
                  professional audit services, objectively and ethically, to every company we
                  audit.

                  s/ Doron Sharabany
                  Chairman
                  KOST FORER GABBAY & KASIERER

                  A Member of Ernst & Young Global

                                                                    Transparency Report 2021 | 3
Message from the EY Israel Managing
                                       Partner and Assurance Leader

                                       We embrace the transparency objectives of the European Union’s 8th Company
                                       Law Directive, which require Israeli statutory auditors of public interest entities
                                       (PIEs) to publish annual transparency reports.
      Yoram Tietz
                                       The EY Israel Transparency Report 2021 complies with the Directive and
      EY Israel                        covers the fiscal year ending 30 June 2021 and any more recent relevant
                                       events. In this report, you can learn about how we are creating long-term value
      Co- Managing partner and         for society; our commitment to Sustainable Audit Quality (SAQ), including how
      Assurance Leader                 we instill professional values, the performance of audits and internal quality
                                       control; independence practices; and the impact of the COVID-19 pandemic on
                                       operations.

                                       The focus on delivering high-quality audits has remained paramount during the
                                       global pandemic. A comprehensive set of actions has been developed to assess
                                       and respond to risk, with a particular focus on fraud risks.

                                       There has also been a continuing commitment to sustainability, as part of the
                                       global organization’s NextWave strategy, to create long-term value for all
                                       stakeholders. This includes an ambition to be carbon negative in 2021,
                                       following the achievement of carbon neutrality in 2020, and to be net zero in
                                       2025, which is an important step in the EY sustainability journey. EY Israel is
      Sharon Shulman                   doing its part in achieving these goals.

      EY Israel                        The need for trust and confidence in financial reporting in the capital markets
                                       has never been greater, and auditors play an important role in this regard.
      Co- Managing partner             We encourage all our stakeholders — including clients and their investors, audit
                                       committee members and regulators — to continue to engage with us on our
                                       strategy as well as any of the matters covered in this report.

                                       /s/ Yoram Tietz                         /s/ Sharon Shulman

                                       Co- Managing partner                   Co- Managing partner
                                       and Assurance Leader

                                                      KOST FORER GABBAY & KASIERER
EY’s purpose: Building a                              A Member of Ernst & Young Global
better working world
EY is committed to doing its part in
building a better working world.
The audits delivered by EY people
help build trust and confidence in
financial reporting and the capital
markets. EY auditors serve the
public interest by delivering high-
quality, analytics-driven audits
with independence, integrity,
objectivity and professional
skepticism. In so doing, the EY
organization helps protect and
promote sustainable and long-term
value for stakeholders.

                                                                                          Transparency Report 2021 | 4
About us

                                                          execution of global EY strategy in the Americas and
Legal structure, ownership and                            comprises: the Americas Area Managing Partner; the
governance                                                Americas Deputy Managing Partner; the Area
                                                          Leaders for Accounts, Talent and Risk Management;
Kost Forer Gabbay & Kasierer (hereafter "EY Israel")
                                                          the Area Leaders for Assurance, Consulting, Strategy
is a partnership organized in Israel and is a member
                                                          and Transactions and Tax; and the Managing Partners
firm of Ernst & Young Global Limited, a UK company
                                                          of each of the Regions in the Americas.
limited by guarantee (EYG). In this report, we refer to
ourselves as “EY Israel”, “we”, “us” or “our”. EY         Each Region elects a Regional Partner Forum (RPF),
refers collectively to the global organization of the     whose representatives advise and act as a sounding
member firms of EYG.                                      board for Regional leadership. The partner elected as
                                                          Presiding Partner of the RPF also serves as the
The EY Israel executive committee comprises 18
                                                          Region’s representative on the Global Governance
partners and deals with the Firm's general and
                                                          Council (see page 7).
operational management. Among other basic
matters, the EY Israel executive committee is
                                                              Americas Ethics Oversight Board
responsible for certain partner matters.
                                                          With membership drawn from the EY Americas
Our main offices are located in Tel Aviv and as of
                                                          leadership, the service lines and the member firms
June 30 we have 122 partners.
                                                          that make up the Americas Area, the Americas Ethics
EYG member firms are grouped into three geographic        Oversight Board (AEOB) strives to create an
Areas: Americas; Asia-Pacific; and Europe, Middle         environment that encourages all personnel to act
East, India and Africa (EMEIA). The Areas comprise        responsibly, including reporting misconduct without
multiple Regions. Regions are groupings of member         fear of retaliation. The AEOB is also responsible for
firms (and in the case of the US member firm use          evaluating the findings of investigations, and
“within that member firm”) along geographical lines       disciplinary actions taken by EY Americas Member
with the exception of the Financial Services              Firms involving alleged or actual violations of the
Organization (FSO) Regions, which comprise the            Code or other ethical standards applicable to the
financial services activities of the relevant member      Member Firms of EY Americas and their partners and
firms within an Area.                                     employees for fair and consistent enforcement and
                                                          imposition of consequences for violations thereof.
EY Israel is part of the Americas Area, which
comprises member firms in 34 countries. Within the
Americas Area, there are eight Regions.                   Network arrangements
It is a member of Ernst & Young Americas LLC
(EY Americas), the coordinating entity for the            EY is a global leader in assurance, tax, strategy and
Americas Area.                                            transactions, and consulting services. Worldwide,
                                                          over 312,000 people in member firms in more than
Partners and principals (referred to collectively as
                                                          150 countries share a commitment to building a
“partners”) of the EY member firms in the Americas
                                                          better working world, united by shared values and an
are also members of EY Americas. EY Americas has
                                                          unwavering commitment to quality, integrity and
no financial operations and does not provide services
                                                          professional skepticism. In today’s global market, the
to clients.
                                                          integrated EY approach is particularly important in
The coordinating body for EY Americas is the              the delivery of high-quality multinational audits,
Americas Operating Executive (AOE). It oversees the       which can span nearly every country in the world.

                                                                                  Transparency Report 2021 | 5
This integrated approach enables EY member firms         decision-making. The GGC approves, in some
to develop and draw upon the range and depth of          instances upon the recommendation of the Global
experience required to perform such diverse and          Executive (GE), certain matters that could affect EY.
complex audits.
                                                             Independent Non-Executives
EYG coordinates the member firms and promotes
cooperation among them. EYG does not provide             Up to six Independent Non-Executives (INEs) are
services, but its objectives include the promotion of    appointed from outside EY. The INEs are senior
exceptional high-quality client service by member        leaders from both the public and private sectors and
firms worldwide. Each member firm is a separate          reflect diverse geographic and professional
legal entity. Each member firm’s obligations and         backgrounds. They bring to the global organization,
responsibilities as a member of EYG are governed by      and the GGC, the significant benefit of their varied
the regulations of EYG and various other                 perspectives and depth of knowledge. The INEs also
agreements.                                              form a majority of the Public Interest Sub-Committee
                                                         (PIC) of the GGC. The role of the PIC includes public
The structure and principal bodies of the global         interest aspects of decision-making and stakeholder
organization, described below, reflect the principle     dialogue, issues raised under whistleblowing policies
that EY, as a global organization, has a common          and procedures, and engagement in quality and risk
shared strategy.                                         management discussions. The INEs are nominated by
At the same time, the network operates on a              a dedicated committee, approved by the GE and
Regional level within the Areas. This operating model    ratified by the GGC.
allows for greater stakeholder focus in the Regions,
                                                             Global Executive
permitting member firms to build stronger
relationships with clients and others in each country,   The GE brings together EY’s leadership functions,
and be more responsive to local needs.                   services and geographies. As of 1 July 2021, it is
                                                         chaired by the Chairman and chief executive officer

                                   EY Areas, Regions and Countries*

                                                                                Asia-Pacific
                                                                                  6 Regions
                                                                                 23 Countries
                    Americas
                     8 Regions
                    34 Countries

                                                             EMEIA
                                                             8 Regions
                                                            96 Countries
 *Figures are as of 1 July 2021

                                                         (CEO) of EYG, and includes its Global Managing
                                                         Partners of Client Service and Business Enablement;
                                                         the Area Managing Partners; the global functional
    Global Governance Council                            leadership for Talent; the leaders of the global service
                                                         lines — Assurance, Consulting, Strategy and
The Global Governance Council (GGC) is a key
                                                         Transactions, and Tax; and one EYG member firm
governance body of EYG. It comprises one or more
                                                         partner on rotation.
representatives from each Region, other member
firm partners as at-large representatives and            The GE also includes the Global Vice Chair of
independent non-executives (INEs). The Regional          Markets, the Global Vice Chair of Transformation, the
representatives, who otherwise do not hold senior        Chief Client Technology Officer, the Chair of the
management roles, are elected by their RPFs for a        Global Accounts Committee, the Chair of the
three-year term, with provision for one successive       Emerging Markets Committee, as well as a
reappointment. The GGC advises EYG on policies,          representative from the Emerging Markets practices.
strategies, and the public interest aspects of its

                                                                                 Transparency Report 2021 | 6
The GE and the GGC approve nominations for the         standards, methodologies and policies, including
Chairman and CEO of EYG and ratify appointments of     those regarding audit methodology, quality and risk
the Global Managing Partners. The GE also approves     management, independence, knowledge sharing,
appointments of Global Vice Chairs. The GGC ratifies   talent and technology.
the appointments of any Global Vice Chair who
                                                       Above all, EYG member firms commit to conducting
serves as a member of the GE.
                                                       their professional practices in accordance with
The GE’s responsibilities include the promotion of     applicable professional and ethical standards, and all
global objectives and the development, approval and,   applicable requirements of law. This commitment to
where relevant, implementation of:                     integrity and doing the right thing is underpinned by
                                                       the EY Global Code of Conduct and EY values (see
•   Global strategies and plans
                                                       page 13).
•   Common standards, methodologies and policies
    to be promoted within member firms                 Besides adopting the regulations of EYG, member
•   People initiatives, including criteria and         firms enter into several other agreements covering
    processes for admission, evaluation,               aspects of their membership in the EY organization,
    development, and reward and retirement of          such as the right and obligation to use the EY name,
    partners                                           and knowledge sharing.
•   Quality improvement and protection programs
                                                       Member firms are subject to reviews to evaluate
•   Proposals regarding regulatory matters and
                                                       adherence to EYG requirements and policies
    public policy
                                                       governing issues, such as independence, quality and
•   Policies and guidance relating to member firms’    risk management, audit methodology and HR.
    service of international clients, business
                                                       Member firms unable to meet quality commitments
    development, and markets and branding
                                                       and other EYG membership requirements may be
•   EY’s development funds and investment
                                                       subject to termination from the EY organization.
    priorities
•   EYG’s annual financial reports and budgets
                                                       Creating long-term value for society
•   GGC recommendations on certain matters
The GE also has the power to mediate and adjudicate    While capitalism has created enormous global
disputes between member firms.                         prosperity, it has also left too many people behind.
                                                       Extreme poverty is already on the rise as a result of
    GE committees                                      the COVID-19 pandemic, and climate change is
                                                       threatening to deepen inequality still further as
Established by the GE, and bringing together
                                                       vulnerable communities are hit first and worst by its
representatives from across the organization, the GE
                                                       effects. EY believes an economic system that is fairer,
committees are responsible for making
recommendations to the GE. In addition to the Global   more trustworthy and capable of addressing
Audit Committee, examples of other committees          humanity’s most profound challenges is urgently
include Assurance, Consulting, Tax, Strategy and       needed.
Transactions, Global Markets and Investments, Global   From advising governments on how to build more
Accounts, Emerging Markets, Talent and Risk            sustainable and inclusive economies, to encouraging
Management.                                            businesses to focus and report on their creation of
                                                       long-term value for all stakeholders, EY services
    Global Practice Group                              already play a vital role in this. However, more can
The Global Practice Group brings together the          and must be done.
members of the GE, GE committees, Regional leaders     As a proud participant in the United Nations Global
and sector leaders. It seeks to promote a common       Compact (UNGC) since 2009, EY is committed to
understanding of EY’s strategic objectives and helps   integrating the UNGC Ten Principles and the UN
drive consistency of execution across the              Sustainable Development Goals (SDGs) into EY
organization.                                          strategy, culture and operations.

    EYG member firms                                   Among other things, this commitment is reflected in:

Under the regulations of EYG, member firms commit
themselves to pursue EY’s objectives, such as the          Corporate responsibility governance
provision of high-quality service worldwide. To that       structures
end, the member firms undertake the                    Corporate responsibility across EY is coordinated by
implementation of global strategies and plans, and     the EY Corporate Responsibility Governance Council
work to maintain the prescribed scope of service       (CRGC). This body includes members of the EY Global
capability. They are required to comply with common    Executive and provides senior leadership

                                                                               Transparency Report 2021 | 7
representation from across EY services lines,              businesses and provide solutions to other
functions and geographic areas.                            sustainability challenges and opportunities

     The EY social impact ambition
The global corporate responsibility program,
EY Ripples, brings together the global EY network
with a goal of positively impacting one billion lives by
2030. To date, EY Ripples initiatives have
cumulatively benefited more than 45 million people,
aided by:
•   A rigorous focus on three areas (supporting the
    next generation workforce, working with impact
    entrepreneurs, and accelerating environmental
    sustainability) where the distinctive skills,
    knowledge and experience of EY people can
    make the biggest difference.
•   A collaboration with other like-minded
    organizations to build ecosystems capable of
    creating change at scale. For example, the
    TRANSFORM initiative with Unilever and the UK
    Foreign, Commonwealth and Development
    Office, which aims to change the lives of 150
    million people across sub-Saharan Africa and
    South Asia by 2030, by tackling inequality.

     The EY carbon ambition
EY aims to become carbon negative in 2021 and net
zero in 2025. EY endeavors to achieve this by
significantly reducing absolute carbon emissions, and
then removing or offsetting more than the remaining
amount every year. To reach net zero by FY25, EY
member firms plan to reduce absolute emissions by
40% across Scopes 1, 2 and 3 (versus an FY19
baseline), consistent with a 1.5°C science-based
target approved by the Science Based Targets
initiative (SBTi). Specific actions include:
•   Reducing business travel emissions, with a target
    to achieve a 35% reduction by FY25 against the
    FY19 baseline
•   Reducing overall office electricity usage, and
    procuring 100% renewable energy for remaining
    needs, earning RE100 membership by FY25
•   Structuring electricity Power Purchase
    Agreements (PPAs) to introduce more renewable
    electricity than EY consumes into national grids
•   Using nature-based solutions and carbon-
    reduction technologies to remove from the
    atmosphere or offset more carbon than emitted,
    every year
•   Providing EY teams with tools to calculate, then
    work to reduce, the amount of carbon emitted in
    carrying out client work
•   Requiring 75% of EY suppliers, by spend, to set
    science-based targets by no later than FY25
•   Investing in EY services and solutions that help
    clients create value from decarbonizing their

                                                                              Transparency Report 2021 | 8
Commitment to
Sustainable Audit
Quality

                                                          engagements and input for the quality of in-process
Infrastructure supporting quality                         engagements, which helps achieve compliance with
                                                          professional standards and EY policies.
    Quality in the EY service lines
                                                          The Global Vice Chair of Assurance coordinates
NextWave is the EY global strategy and ambition to
                                                          member firms’ compliance with EY policies and
deliver long-term value to clients, people and society.
                                                          procedures for services provided by Assurance.
It has put EY in a strong position to adapt and
innovate, while the EY purpose of Building a better
working world continues to inspire EY people not only         Global Audit Quality Committee
to serve clients, but also to use EY knowledge, skills    The EY Global Audit Quality Committee (GAQC) is an
and experiences to support the communities in which       important element of the culture of continuous
we live and work. The insights and quality services we    improvement. It comprises senior leaders from across
deliver help build trust and confidence in the capital    the EY organization with extensive, diverse and
markets and in economies around the world.                highly relevant experience. The GAQC advises EY
                                                          Assurance leadership on the many aspects of the
In response to disruptions in the environment, EY
                                                          organization’s business, operations, culture, talent
member firms adapted to maintain the delivery of
                                                          strategy, governance and risk management that
high-quality audits. EY provided its audit
                                                          affect audit quality.
professionals with additional training and enablement
to help detect fraud. In addition, through a data-first   The committee develops innovative ideas and
approach enabled by analytics and digital tools,          approaches to delivering high-quality audits and is a
teams were able to deliver high-quality audits with       forum for sharing best practices of EY member firms.
independence, integrity, objectivity and professional     The committee also helps develop audit quality
skepticism.                                               indicators (AQIs) and other forms of quality
                                                          monitoring that feed into the continuous
EY member firms continue to develop the audit of the
                                                          improvement cycle.
future, including ever more sophisticated data
analytics, efficiently delivering greater insight and         Quality Enablement Leaders
assurance in support of the high-quality audits that
are valued by the companies that EY audits and the        The EY Quality Enablement Leaders (QEL) network is
capital markets.                                          a group of senior Assurance leaders around the world
                                                          who drive improvements in audit quality by providing
Our people are our greatest asset in delivering           support to engagement teams.
quality and value and building trust. We are elevating
their experiences, using data and technology, so they     Their responsibilities include: coaching teams;
can spend more time addressing risks and exercising       supporting internal and external inspections; advising
professional judgment. By applying cutting-edge           teams on remediating the root causes of significant
technologies and sophisticated data analytics, all        audit deficiencies; driving practice and project
while serving the public interest, our people are able    management; supporting portfolio risk analyses; and
to connect and contribute to the overall EY purpose       implementing processes related to the EY system of
of Building a better working world.                       quality management, including global AQIs.

EYG member firms and their service lines are              Using EY Canvas and Milestones (see page 12), as
accountable for delivering high-quality engagements.      well as ever more sophisticated artificial intelligence
EY member firms’ service lines manage the overall         (AI) tools, the QELs are able to build a picture of audit
process for quality reviews of completed                  quality performance in real time. This, in turn, gives

                                                                                  Transparency Report 2021 | 9
greater clarity over where resources should be                          consistently and effectively. The Global, Area,
deployed to support audit teams and the companies                       Regional and Country PPDs, together with other
they audit.                                                             professionals who work with them in each member
                                                                        firm, are knowledgeable about EY people, clients and
     Professional Practice                                              processes, and they are readily accessible for
                                                                        consultation with audit engagement teams.
The Global Vice Chair of Professional Practice,
referred to as the Global Professional Practice                         Additional resources often augment the Global
Director (PPD), is overseen by the Global Vice Chair                    Professional Practice group, including networks of
of Assurance and works to establish global audit                        professionals focused on:
quality control policies and procedures. Each of the
                                                                        •    Internal-control reporting and related aspects of
Area PPDs as well as the Global Delivery Service
                                                                             the EY audit methodology
center PPD is overseen by the Global PPD and the
                                                                        •    Accounting, auditing and risk issues for specific
related Area Assurance Leader. This helps provide
                                                                             topics, industries and sectors
greater assurance as to the objectivity of audit
                                                                        •    Event-specific issues involving areas of civil and
quality and consultation processes.
                                                                             political unrest; pandemics; or sovereign debt
The Global PPD also leads and oversees the Global                            and related accounting, auditing, reporting and
Professional Practice group. This is a global network                        disclosure implications
of technical subject-matter specialists in accounting                   •    General engagement matters and how to work
and auditing standards who consult on accounting,                            effectively with audit committees
auditing and financial reporting matters; and perform
various practice monitoring and risk management
activities.
                                                                             Risk Management
The Global PPD oversees the development of the EY
Global Audit Methodology (EY GAM) and related audit                     Risk Management (RM) coordinates organization-
policies and technologies so that they are consistent                   wide activities designed to help EY people meet
with relevant professional standards and regulatory                     global and local compliance responsibilities and
requirements. The Global Professional Practice group                    support client-facing teams in delivering quality and
also oversees the development of the guidance,                          exceptional client service. Responsibility for high-
training and monitoring programs, and processes                         quality service and ownership of the risks associated
used by member firm professionals to execute audits

                                              Assurance Governance*

* Illustrative to show global alignment; actual reporting lines may vary based on legal, regulatory and structural considerations

                                                                                                 Transparency Report 2021 | 10
with quality is placed with the member firms and               the Global Security SharePoint portal to serve as
their service lines.                                           a centralized repository
                                                           •   Maintained a daily list of high-risk locations and
Among other things, the Global RM Leader helps                 provided a consolidated daily report for each
monitor the identification and mitigation of these             Area
risks, as well as other risks across the organization as
                                                           •   Produced a daily report for leadership on the
part of the broader enterprise risk management                 Global, Area, Region and local impacts
(ERM) framework. The ERM priorities are
                                                           The GCMP also had a role in managing confirmed
communicated to member firms.                              cases by:
The Global RM Leader is responsible for establishing       •   Developing pandemic checklists for local crisis
globally consistent risk management execution                  management teams to manage confirmed cases
priorities and co-ordinating risk management across            in the workforce
EY.                                                        •   Conducting training on how to respond to
                                                               confirmed cases
Member firm partners are appointed to lead risk
                                                           •   Assisting Talent with contact tracking for
management initiatives (supported by other staff and
                                                               confirmed cases
professionals), including coordinating with the
                                                           •   Providing input and advice on travel, meetings
service lines on such matters.
                                                               and events, resulting in several global directives
There have been additional complexities as the world       •   Identifying international travelers to help them
continued to deal with the COVID-19 pandemic. This             return to their home countries safely
has required a coordinated response across EY via          Now that the focus has shifted to a safe return to the
activation of the local crisis management plans            office, the GCMP team has developed a recovery plan
(CMPs) that reside in nearly all EY member firm            that includes:
offices. CMPs detail specific actions to be taken to
both protect the EY workforce and respond in the           •   Leading the effort to develop return-to-work
                                                               protocols and track the easing of government
event of a COVID-19 infection within an EY
                                                               restrictions
workspace. However, while individual offices had to
                                                           •   Creating a timeline for reopening offices
deal with issues around contact tracing and safe
workspace practices, there was a need to provide a         •   Determining worksite leader responsibilities and
set of uniform guidance across all EY Areas. Even              procedures for building management, office
                                                               setup, workspaces and meetings
before the World Health Organization (WHO) declared
the existence of a pandemic, the EY Global Crisis          •   Establishing personal responsibilities including
                                                               office entry, workspaces, breaks and meetings
Management Program (GCMP) was activated. The
GCMP allowed for the creation of a Steering                •   Developing a post-vaccine recovery plan
Committee led by the Global RM Leader who                      Global Confidentiality Policy
convened key Global and Area leadership daily for six
months (and thereafter regularly but less frequently)      Protecting confidential information is ingrained in the
to address issues relevant to all geographies and          everyday activities of EYG member firms. Respect for
service lines.                                             intellectual capital and all other sensitive and
                                                           restricted information is required by the EY Global
The Steering Committee issued regular guidance on
                                                           Code of Conduct, which provides a clear set of
EY’s COVID-19 response protocols and addressed
                                                           principles to guide the behaviors expected of all
issues related to travel, meetings and events as well
                                                           those who work with EY. The Global Confidentiality
as adoption and promotion of best practices, and
                                                           Policy further details this approach to protect
relayed specific safe working practices guidance from
                                                           information and reflect ever-changing restrictions on
the WHO. Guidance is still being issued and risk
                                                           the use of data. This policy provides added clarity for
factors are being monitored during the second year
                                                           those who work with EY member firms and forms the
of the global pandemic.
                                                           fundamental broader guidance that includes key
In implementing the GCMP, the goal was to keep             policies on conflicts of interest, personal data privacy
people safe and informed, manage confirmed cases,          and records retention. Other guidance includes:
adjust the handling of travel and events, enable a         •   Social media guidance
fully remote workforce and plan for recovery.              •   Information-handling requirements
With a robust GCMP in place, we were able to act           In addition, the global policy on reporting fraud,
quickly to keep EY people safe — the top priority          illegal acts and other noncompliance with laws and
throughout the entire process. Throughout the              regulations, and EY’s Global Code of Conduct
pandemic, the GCMP team:                                   requires EY professionals to speak up on observing
                                                           behavior that is believed to be a violation of a law or
•   Created guidance for various stages of the
    pandemic and developed a resource library on           regulation, the applicable standard or EY’s Global

                                                                                  Transparency Report 2021 | 11
Code of Conduct. This includes the unauthorized or          •   Client acceptance and continuance
improper disclosure of confidential information.            •   Performance of audits
                                                            •   Review and consultation
     Global Personal Data Protection Policy                 •   Rotation and long association
The global policy on personal data protection               •   Audit quality reviews
supports and builds upon provisions within the EY           •   External quality assurance reviews
Global Code of Conduct, regarding respecting and            •   Root cause analysis
protecting personal information, in accordance with
                                                            •   Compliance with legal requirements
applicable law, regulatory frameworks and
professional standards. This has been updated to be
consistent with the EU General Data Protection
                                                            Instilled professional values
Regulation (GDPR) and other local regulations across
                                                                Sustainable Audit Quality
the globe.
                                                            Quality is the foundation of our work and central to
    Cybersecurity                                           EY member firms’ responsibility to provide
                                                            confidence to the capital markets. This is reflected in
Managing the risk of major and complex cyberattacks
                                                            the Sustainable Audit Quality (SAQ) program, which
is a part of conducting business for all organizations.
                                                            continues to be the highest priority for EY member
While no systems are immune from the threat of
                                                            firms’ Assurance practices.
cyberattacks, EY Israel is vigilant in the steps it takes
to secure and protect client data.                          SAQ establishes a strong governance structure that
                                                            enables each member firm to provide high-quality
The EY approach to cybersecurity is proactive and
                                                            audits. It is implemented locally, and coordinated and
includes the implementation of technologies and
                                                            overseen globally. The word “sustainable” in SAQ is
processes necessary to manage and minimize
                                                            used to demonstrate that this is not a one-off, short-
cybersecurity risks globally. EY information security
                                                            term initiative, but an ongoing process of
and data privacy programs, consistent with industry
                                                            improvement.
practices and applicable legal requirements, are
designed to protect against unauthorized access to          The SAQ program, which continues to be the highest
systems and data. There is a dedicated team of              priority for EY member firms’ Assurance practices,
cybersecurity specialists, who constantly monitor and       has six pillars: tone at the top; exceptional talent;
defend EY systems.                                          simplification and innovation; audit technology and
                                                            digital; enablement and quality support; and
Beyond technical and process controls, all EY people
                                                            accountability. These pillars are supported by a
are required to annually affirm in writing their
                                                            foundation of serving the public interest.
understanding of the principles contained in the EY
Global Code of Conduct and their commitment to              Significant progress has been made through SAQ. EY
abide by them. There are also required security             member firms’ internal and external inspection
awareness learning activities. Various policies outline     findings globally are improving, and there is greater
the due care that must be taken with technology and         consistency in execution. The trend in results also
data, including, but not limited to, the Global             reflects the involvement of the QEL network and a
Information Security Policy, and a global policy on         focus on culture and behaviors.
the acceptable use of technology. EY cybersecurity          EY has deployed leading technological tools that
policies and processes recognize the importance of          enhance the quality and value of EY audits, including
timely communication.                                       the EY Canvas online audit platform, EY Helix
EY people receive regular and periodic                      analytics platform and EY Atlas research platform.
communications reminding them of their                      EY Canvas facilitates the use of the “Milestones”
responsibilities outlined in these policies and of          project management functionality, which helps audit
general security awareness practice.                        teams stay on pace with their audit execution and
                                                            drive executive involvement. The EY Canvas Client
                                                            Portal, which is a component of EY Canvas, magnifies
    Components of our audit quality                         its importance in having a secure and user-friendly
    control program                                         platform in transmitting data between engagement
In the following sections, we describe the principal        teams and the companies audited while effectively
components of the audit quality control program,            monitoring the pacing of the audit. This suite of tools
which EY Israel follows:                                    played a key role in helping EY navigate this past
                                                            year: having the right technology and tools in place
•   Instilled professional values
                                                            for EY audit teams to work together effectively in a
•   Internal quality control system

                                                                                   Transparency Report 2021 | 12
remote environment continues to be a key success          The EY culture strongly supports collaboration and
factor and differentiator.                                places special emphasis on the importance of
Additionally, EY Helix and the entire suite of data       consultation in dealing with complex or subjective
analytic tools represent key ways to address the risk     accounting, auditing, reporting, regulatory and
of fraud in audit execution. Increasing the required      independence matters. We believe it is important to
use of these tools provides a more robust response to     determine that engagement teams and clients
audit risks associated with companies facing              correctly follow consultation advice, and we
economic challenges, especially in light of the           emphasize this when necessary.
pandemic. Broader adoption of these data analytic
tools is occurring this year.                                 The consistent stance of EY Israel has been that
                                                              no client is more important than our professional
EY Atlas is a cloud-based platform for accessing and
                                                              reputation — the reputation of EY Israel and the
searching accounting and auditing content, including
                                                              reputation of each of our professionals.
external standards, EY interpretations and thought
leadership.
Current SAQ initiatives are focused on supporting EY
teams in understanding the business of the                      Global Code of Conduct
companies audited. By leveraging data and
technology and executing enhanced engagement risk         We promote a culture of integrity among our
assessment, EY is continuing to drive quality audit       professionals. The EY Global Code of Conduct
execution. Additionally, a network of coaches is          provides a clear set of principles that guide our
actively supporting engagement teams in staying on        actions and our business conduct and are to be
track with respect to the pace of their audits, driving   followed by all EY personnel. The EY Global Code of
timely executive involvement and providing positive       Conduct is divided into five categories:
direction and enablement when necessary.                  •     Working with one another
Audit quality is something that every team member         •     Working with clients and others
must understand and be committed to implementing          •     Acting with professional integrity
locally. SAQ is essential to all our goals and            •     Maintaining our objectivity and independence
ambitions, and each Regional and Area leader has a        •     Protecting data, information and intellectual
role in achieving these goals.                                  capital
The SAQ infrastructure demonstrates that audit            Through our procedures to monitor compliance with
quality is the single most important factor in our        the EY Global Code of Conduct and through frequent
decision-making and the key measure on which our          communications, we strive to create an environment
professional reputation stands.                           that encourages all personnel to act responsibly,
                                                          including reporting misconduct without fear of
    Tone at the top                                       retaliation.
EY Israel’s leadership is responsible for setting the
right tone at the top and demonstrating EY’s                    Whistleblowing
commitment to building a better working world             The EY Ethics Hotline provides EY people, clients and
through behavior and actions. While the tone at the       others outside of the organization with a means to
top is vital, EY people also understand that quality      confidentially report activity that may involve
and professional responsibility start with them and       unethical or improper behavior, and that may be in
that within their teams and communities, they are         violation of professional standards or otherwise
leaders too. EY shared values, which inspire EY           inconsistent with the EY shared values or Global Code
people and guide them to do the right thing, and the      of Conduct. Globally, the hotline is operated by an
EY commitment to quality are embedded in who we           external organization that provides confidential and,
are and in everything we do.                              if desired, anonymous hotline reporting.
The EY approach to business ethics and integrity is       When a report comes into the EY Ethics Hotline,
contained in the EY Global Code of Conduct and other      either by phone or internet, it receives prompt
policies and is embedded in the EY culture of             attention. Depending on the content of the report,
consultation, training programs and internal              appropriate individuals from Risk Management,
communications. Senior leadership regularly               Talent, Legal or other functions are involved in
reinforce the importance of performing quality work,      addressing the report. The same procedures are
complying with professional standards, adhering to        followed for matters that are reported outside of the
EY policies and leading by example. In addition, EY       EY Ethics Hotline.
member firms assess the quality of professional
services provided as a key metric in evaluating and
rewarding EY professionals.

                                                                                  Transparency Report 2021 | 13
Diversity and inclusiveness
                                                                       Our values: who we are
EY has a long-standing commitment to diversity and
inclusiveness (D&I). This commitment to building           People who          People with        People who
high-performing, diverse and inclusive teams is            demonstrate         energy,            build
especially important in audit, where diverse               integrity,          enthusiasm         relationships
perspectives drive professional skepticism and critical    respect,            and the            based on
                                                           teaming and         courage            doing the
thinking. Greater diversity and inclusive                  inclusiveness       to lead            right thing
environments drive better decision-making, stimulate
innovation and increase organizational agility.
                                                          1                2                  3
EY has been on a D&I journey for decades, and while
substantial progress has been made, under the global      Internal quality control system
NextWave strategy and ambition EY has committed to
increasing D&I progress throughout the organization.
                                                              Structure
The Global Executive has made a visible commitment        EY Israel’s reputation for providing high-quality
to EY people and to the market to accelerate D&I at       professional audit services independently, objectively
EY through signing the Global Executive Diversity &       and ethically is fundamental to our success as
Inclusion Statement. Not only does this reinforce that    independent auditors. We continue to invest in
D&I is a key business lever, it ensures that EY           initiatives to promote enhanced objectivity,
member firms hold themselves accountable for              independence and professional skepticism. These are
progress, starting with the tone at the top.              fundamental attributes of a high-quality audit.
There has been a particular focus on promoting
                                                          At EY Israel, our role as auditors is to provide
gender diversity over recent years. In 2021, 36.8% of
                                                          assurance on the fair presentation of the financial
new audit partners, globally, were women. A strong
                                                          statements of the companies audited. We bring
pipeline of female leadership has been built,
                                                          together qualified teams to provide audit services,
supported by 52.4% of all audit hires across the globe
                                                          drawing on our broad experience across industry
in 2020 being female.
                                                          sectors and services. We continually strive to improve
Inclusive organizations maximize the power of all         quality and risk management processes so that the
differences. Employees need to feel they are working      quality of our service is at a consistently high level.
for an organization that not only values them as
individuals, but also sees differences as strengths       In today’s environment, characterized by continuing
and values their contributions. Fostering this sense of   globalization, rapid movement of capital and the
belonging is critical to helping the EY organization      impact of technological changes, the quality of our
attract the most talented individuals, and helping our    audit services has never been more important. As
professionals stay motivated and engaged.                 part of NextWave, there is a continued and strong
                                                          investment in the development and maintenance of
In the November 2020 employee listening survey,
                                                          the EY audit methodology, tools and other resources
82% of auditors said the EY organization prepares
                                                          needed to support high-quality audits.
them to work effectively with clients and colleagues
from different countries and cultures, and 86%            While the market and stakeholders continue to
agreed that the people they work with make them           demand high-quality audits, they also demand an
feel that they belong to a team.                          increasingly effective and efficient delivery of audit
Leaders across EY make D&I a priority and it is a key     services. In addition to the investments mentioned,
metric across all the organization’s talent               EY continues to seek ways to improve the
management programs. To enable greater                    effectiveness and efficiency of its audit methodology
accountability across the EY organization, the Global     and processes, while improving audit quality.
D&I Tracker helps track progress with consistent          EY works to understand where member firms’ audit
diversity and inclusiveness metrics and reporting         quality may not be up to their own expectations and
across the organization globally. EY also created the     those of stakeholders, including independent audit
Global Social Equity Task Force (GSET) to develop         regulators. This includes seeking to learn from
cohesive action plans specifically addressing inequity    external and internal inspection activities and to
and discrimination, including racism. It includes EY      identify the root causes of adverse quality
leaders with a wide range of backgrounds and              occurrences to enable a continual improvement of
perspectives, spanning geographies, service lines and     audit quality.
functions.

                                                                                 Transparency Report 2021 | 14
Effectiveness of the quality control system                Update to the control framework – ISQM 1
EY has designed and implemented a comprehensive            The IAASB approved a quality management standard
set of global audit quality control policies and           that includes significant changes to the way
practices. These policies and practices meet the           professional accountancy firms manage quality. The
requirements of the International Standards on             International Standard on Quality Management 1
Quality Control issued by the International Auditing       (ISQM 1) will replace the current International
and Assurance Standards Board (IAASB). EY Israel           Standard on Quality Control 1 (ISQC 1) in December
has adopted these global policies and procedures and       2022 and requires a more proactive and risk-based
has supplemented them as necessary to comply with          approach to managing quality at the firm level.
local laws and professional guidelines, and to address     ISQM 1 requires firms to design, implement, monitor
specific business needs.                                   and evaluate the overall system of quality
We also execute the EY Audit Quality Review (AQR)          management (SQM) that provides reasonable
program to evaluate whether our system of audit            assurance a firm will meet prescribed quality
quality control has operated effectively to provide        objectives.
reasonable assurance that EY Israel and our people         The standard includes more robust requirements for
comply with applicable professional standards,             the governance, leadership and culture of
internal policies and regulatory requirements.             professional accountancy firms, and introduces a risk
                                                           assessment process for firms to assess risks to
The results of the AQR program and external
                                                           achieving quality objectives and design responses
inspections are evaluated and communicated within
                                                           that address those risks. It also requires more
EY Israel to provide the basis for continual
                                                           extensive monitoring of the SQM to identify
improvement in audit quality, consistent with the
                                                           deficiencies that require corrective actions and to
highest standards in the profession.
                                                           provide the basis for evaluating the overall
The Global Executive has responsibility for the            effectiveness of the SQM.
coordination of quality improvement implementation.        The EY approach is to design an SQM that is
As such, it reviews the results of the internal AQR        consistently applied across the entire network of
program and external audit firm regulatory reviews,        member firms to promote consistent engagement
as well as any key actions designed to address areas       quality and operating effectiveness. This is especially
for improvement.                                           important in a global economy where many audits are
The recent results of such monitoring, together with       transnational and involve the use of other EY
feedback from independent audit regulators, provide        member firms.
EY Israel with a basis to conclude that our internal       The standard requires firms to design and implement
control systems are designed appropriately and are         a system of quality management by December 2022.
operating effectively.                                     EY Israel has commenced work to implement the new
                                                           standard alongside the EY System of Quality
    Audit quality indicators
                                                           Management transformation program. Our initial
Audit quality is not defined in professional standards,    steps have included:
and stakeholders may have different views on how it
                                                           •   Identifying the functions and service lines that
should be measured. While no single reportable
                                                               provide support for, or perform engagements
metric or set of metrics can be viewed as a sole               within the scope of ISQM 1
indicator of audit quality, a set of metrics can be used
                                                           •   Establishing a program governance structure to
to give an indication of audit quality.                        manage design and implementation of a system
Assurance leadership monitors the execution of the             of quality management that complies with ISQM
EY strategy and vision by local geographies through a          1 with representatives from various functions
                                                               and service lines
combination of metrics or audit quality indicators
(AQIs). These include: external and internal               •   Identifying and assessing quality risks, and
                                                               documenting responses in accordance with the
inspection results; Milestones performance; people
                                                               network-developed approach
surveys; and retention rates.
                                                           •   Identifying and understanding network resources
AQI dashboards help to inform the leadership about             and their implementation or use by the country
whether particular actions are having the intended             in its SQM
effect, to provide an early warning where                  •   Challenging and identifying enhancements to the
intervention is warranted and to support the                   existing quality control system to achieve
effectiveness of the overall EY system of quality              compliance with the new standard
management.                                                We believe that implementing the requirements
                                                           within ISQM 1 will be useful to improving quality at

                                                                                 Transparency Report 2021 | 15
the firm and engagement level, because an effective       takes users through the acceptance and continuance
system of quality management is foundational to           requirements, and identifies the policies and
achieving consistent engagement quality.                  references to professional standards needed to
                                                          assess both business opportunities and associated
Client acceptance and continuance                         risks.

    Global policy on client and engagement                As part of this process, we carefully consider the risk
    acceptance                                            characteristics of a prospective client or engagement
                                                          and the results of due diligence procedures. Before
The EY global policy on client and engagement
                                                          taking on a new engagement or client, we determine
acceptance sets out principles for member firms to
                                                          whether we can commit sufficient resources to
determine whether to accept a new client or a new
                                                          deliver quality service, especially in highly technical
engagement, or to continue with an existing client or
                                                          areas, and if the services the client wants are
engagement. These principles are fundamental to
                                                          appropriate for us to provide. The approval process is
maintaining quality, managing risk, protecting EY
                                                          rigorous, and no new audit engagement may be
people and meeting regulatory requirements. The
                                                          accepted without the approval of Regional or
objectives of the policy are to:
                                                          local PPD.
•   Establish a rigorous process for evaluating risk
    and making decisions to accept or continue            In the EY annual client and engagement continuance
    clients or engagements                                process, we review our service and ability to continue
•   Meet applicable independence requirements             to provide a quality service, and confirm that clients
                                                          share EY Israel’s commitment to quality and
•   Identify and deal appropriately with any conflicts
    of interest                                           transparency in financial reporting. The lead audit
                                                          engagement partner of each audit, together with our
•   Identify and decline clients or engagements that
                                                          Assurance leadership, annually reviews our
    pose excessive risk
                                                          relationship with the audit client to determine
•   Require consultation with designated
                                                          whether continuance is appropriate.
    professionals to identify additional risk
    management procedures for specific high-risk          As a result of this review, certain audit engagements
    factors                                               are identified as requiring additional oversight
•   Comply with legal, regulatory and professional        procedures during the audit (close monitoring), and
    requirements                                          some audit clients are discontinued. As with the
In addition, the EY global policy on conflicts of         client acceptance process, our local PPD is involved in
interest defines global standards for addressing          the client continuance process and must agree with
categories of potential conflicts of interest and a       the continuance decisions.
process for identifying them. It also includes            Decisions about acceptance or continuance of clients
provisions for managing potential conflicts of interest   and engagements consider the engagement team’s
as quickly and efficiently as possible, using             assessment of several risk factors across a broad
appropriate safeguards. Such safeguards may include       range of categories including management’s attitude,
obtaining client consent to act for another party         internal controls and related parties.
where a conflict of interest may exist, establishing
separate engagement teams to act for two or more
parties, implementing appropriate separations
between engagement teams or declining an
engagement to avoid an identified conflict.

The EY global policy on conflicts of interest and
associated guidance consider the increasing
complexity of engagements and client relationships,
and the need for speed and accuracy in responding to
clients. They also align with the latest International
Ethics Standards Board for Accountants (IESBA)
standards.

    Putting policy into practice
We use the EY Process for Acceptance of Clients and
Engagements (PACE), an intranet-based system, for
efficiently coordinating client and engagement
acceptance and continuance activities in line with
global, service line and member firm policies. PACE

                                                                                Transparency Report 2021 | 16
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