WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean

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WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
WELCOME TO
L’OCCITANE GUEST AMENITIES
WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
L’ O C C I TA N E E N P R O V E N C E               2

                                        THE GROUP
                                         TODAY
WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
L’ O C C I TA N E E N P R O V E N C E                                                              3

           A JOURNEY
           THAT STARTS
           IN PROVENCE
           NATURE KNOWS BETTER

           Founded by Oliver Baussan 40 years ago, L’OCCITANE
           captures the true art de vivre of Provence, offering a
           sensorial immersion in the natural beauty and lifestyle of
           the south of France.                                         Crafting beauty with respect
           From the texture of L’OCCITANE products to their scent,
           each skincare, body care and fragrance formula promises
                                                                           for people and nature
           pleasure through beauty and well-being - a moment rich in
           enjoyment and discovery that goes beyond tangible benefits
           to create a different experience of Provence.
WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
L’ O C C I TA N E E N P R O V E N C E                                                                                           4

                                                          OUR STATS

           90
           PRESENT IN OVER
                                                                                                    CONSOLIDATED
                                                                                                    TURNOVER

                                                                                                    1,3 billion
           COUNTRIES
                                                              1’555
                                                              COMPANY-OWNED
                                                                                                    EUROS*

                                                                                     8 million
                                                              STORES*

                                        2010
                                        GROUP LISTED ON THE
                                        HONG-KONG STOCK
                                        EXCHANGE SINCE 2010                          PEOPLE HAVE RECEIVED EYE CARE SINCE 2000

OVER

8’500
EMPLOYEES

                                                                              33’000
THROUGHOUT
THE WORLD                                   MORE THAN

                                            3’000
                                            STORES*                           WOMEN SUPPORTED IN
                                                                              BURKINA FASO SINCE 1980

* FY1718
WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
N AT U R E                                                                                                        5

                        OUR COMMITMENTS

                                                                               RESPECTING
                                     A STORY OF GENEROSITY                  BIODIVERSITY
                                     By 2025, to have contributed
                                       to protecting 1,000 species
                                            and varieties of plants.

                                               REDUCING
                                                WASTE
                                                                 A STORY OF RESPECT FOR THE PLANET
                                                                 3 x 100% by 2025! 100% of our bottles
         “SINCE 1976, WE HAVE BEEN                               will be made from 100% recycled plastic, and
    REVEALING AND PROTECTING                                     100% of our stores will offer a recycling service.

    THE RICHNESS OF OUR LANDS.”
WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
PEOPLE                                                                                                          6

                      OUR COMMITMENTS

          SUPPORTING          A STORY OF FAIRNESS                   A STORY OF VISION
                                                                                                     CARING
                                                                                                   FOR SIGHT
         PRODUCERS            By 2025, to have a fair trade       By 2020, enable 10 million
                                                                 beneficiaries to have access
                              relationship with all our                          to eye care.
                              producers.

                                                                                                  CELEBRATING
         EMPOWERING    A STORY OF EMANCIPATION                     A STORY OF TALENT             CRAFTSMANSHIP
          WOMEN        By 2020, to support over 33,000             To support artisans from
                       women in their socio-economic          Provence, showcase their skills,
                       development in Burkina Faso.                 and help them to thrive!
WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
L’ O C C I TA N E E N P R O V E N C E                                                                              7

                                        OUR MISSION

                                                ENHANCING GUEST EXPERIENCE

                                                VOYAGE OF THE SENSES
                                                L’OCCITANE offers your guests a true voyage of the senses
                                                through the richness of formulas made in France, enticing
                                                fragrances, delicate textures and delightful packaging.

                                                WORLD RENOWNED EXPERTISE
                                                By working with select luxury hospitality partners around the
                                                world as well as our retail expertise, L’OCCITANE is delighted to
                                                offer guests our trusted industry expertise in natural care products
                                                while providing an unforgettable experience of well-being in your
                                                rooms.
WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
L’ O C C I TA N E E N P R O V E N C E                         8

                                               OUR MISSION

A PRECIOUS PARTNER
Being partner with L’OCCITANE will allow you to access to
expert additional services such as:
l our spa expertise

l our skincare knowledge through our amenities and turndown

  offer inspired by our retail formulas
l our gifting expertise

l tailor-made customization of in-room communication tools

l marketing and digital support

Thanks to our integrated team and worldwide distribution,
we have many solutions to celebrate our collaboration and
to provide a full experience to your guests!
WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
L’ O C C I TA N E E N P R O V E N C E                9

                                         AMENITIES
                                        COLLECTION
WELCOME TO L'OCCITANE GUEST AMENITIES - DigitalOcean
ALMOND                                                             10

                ALMOND
               COLLECTION
                 THE MOUTHWATERING
               SCENT OF FRESH ALMONDS.

          Almonds have long been associated with Provence
                and the almond tree is a strong symbol
                          of the local landscape.
              Our Almond amenities are both deliciously
                   addictive and wonderfully sensual.
         Dive into infinite softness with our Almond collection.
ALMOND                                                                                   11

SHOWER OIL                                    BODY MILK
35ml, 50ml & 75ml                             35ml, 50ml & 75ml
Enriched with almond oil from Provence,       This body milk with almond oil from
this shower oil transforms, when in           Provence and light texture, helps to
contact with water, into a delicate foam      moisturize the skin and envelops it
that gently cleanses the skin and leaves a    with a subtle and mouthwatering scent
mouthwatering scent of fresh almonds.         of fresh almonds.

SHAMPOO                       CONDITIONER                   SOAP
35ml, 50ml & 75ml             35ml, 50ml & 75ml             50g & 100g
This shampoo with almond      This conditioner with         With a cleansing base
oil from Provence gently      almond oil from Provence      from plant origin and
cleanses hair while leaving   helps to soften and           almond oil from Provence,
it fragranced with a          detangle hair while leaving   this body soap cleanses
mouthwatering scent of        it fragranced with a          the skin and wraps it in a
fresh almonds.                mouthwatering scent of        mouthwatering scent of
                              fresh almonds.                fresh almonds.
VERBENA                                                             12

                  VERBENA
                 COLLECTION
                THE SPARKLING FRESHNESS
              OF THE VERBENA LEAF STRAIGHT
               FROM A PROVENCAL MARKET.
                 Among all of the aromatic herbs that grow
          along the paths of Provence, there is one whose lemony
           freshness helps to revive the body and mind: verbena.
              This refreshing herb is at the heart of our vibrant
              amenities collection and is perfumed with extract
                      of organic verbena from Provence.
VERBENA                                                                                 13

SHOWER GEL                                 BODY LOTION
30ml, 50ml & 75ml                          30ml, 50ml & 75ml
Enriched with organic verbena extract      Enriched with organic verbena extract
from Provence, this shower gel gently      from Provence and grape seed oil, this
cleanses, leaving the body delicately      body lotion helps to moisturize, nourish
scented with a fresh citrus fragrance.     and soften the skin, leaving it delicately
                                           fragranced.

SHAMPOO                      CONDITIONER                 SOAP
30ml, 50ml & 75ml            30ml, 50ml & 75ml           25g
Enriched with organic        Enriched with organic       Made with base from
verbena extract from         verbena extract from        plant origin and enriched
Provence, this shampoo       Provence, its ultra-light   with verbena leaf extract,
gently cleanses hair while   formula restores vitality   this soap gently cleanses
being gentle on the scalp.   and shine to hair.          and exfoliates the skin.
AROMACHOLOGY                                                           14

               AROMACHOLOGY
                 COLLECTION
                   THE POWER OF ESSENTIAL OILS
                       ON BODY AND MIND.

               Essential Oils have been at the core of L’OCCITANE’s
                   product offering since 1976 when our founder
                           first distilled them in Provence.
                   Discover our Aromachology body & hair care
                  amenities collection, with its aromatic properties
                     for revitalizing and invigorating the traveler.
AROMACHOLOGY                                                                            15

REVITALIZING                                 RELAXING
SHOWER GEL                                   BODY LOTION
35ml, 50ml & 75ml                            35ml, 50ml & 75ml
Thanks to the blend of mint, pine and        This body lotion helps to moisturize
rosemary essential oils, this botanical      and nourish even the most sensitive
foaming base’s revitalizing properties       skin. This fresh and creamy body lotion
act like a tonic to stimulate the body       contains lavender, tea tree and geranium
and mind.                                    essential oils and helps you to relax.

REPAIRING                                    REPAIRING
SHAMPOO                                      CONDITIONNER
35ml, 50ml & 75ml                            35ml, 50ml & 75ml
A silicone-free shampoo that helps           A detangling conditioner that helps
repair, strenghen and protect hair.          repair, strenghten and protect hair.
Formulated with a natural origin plant       Formulated with a natural origin plant
complex of 5 essentials oils, this shampoo   complex of 5 essentials oils, this
helps soften and smooth the hair.            conditionner helps nourish and restore
                                             the hair.
SOAPS                                                                16

                   SOAP
                COLLECTION
        INSPIRED BY THE TRADITIONAL RECIPE
          FROM THE MASTER SOAP MAKERS.

             These soaps with plant origin base are enriched
         with shea butter, known for its nourishing and softening
             properties. L’OCCITANE has been committed
        for 30 years to use shea butter harvested in a sustainable
                and fair trade partnership in Burkina Faso.
SOAPS                                                                                                                              17

EXTRA-GENTLE MILK SOAP                                            EXTRA-GENTLE VERBENA SOAP
25g & 50g                                                         50g & 100g
Inspired by the traditional recipe from the master soap makers,   This soap is formulated with an extra-gentle plant original
this soap is formulated with an extra-gentle plant origin base    base and is enriched with shea butter, known for its softening
and is enriched with shea butter, known for its softening and     and protective properties, and is perfumed with the delicate
protective properties.                                            and fresh scent of verbena.
COLLECTION DE GRASSE                                                                      18

                                 COLLECTION
                                  DE GRASSE
                          A REFINED COLLECTION DEDICATED
                             TO EXCEPTIONAL PROPERTIES.

                          La Collection de Grasse celebrates the city of Grasse,
                                    the perfume capital of the world.
                       Explore our 3 exclusive fragrances in this collection that unite
                        the most precious ingredients from lands near and far way.
THÉ VERT & BIGARADE                                                                   19

SHOWER GEL                                  BODY LOTION
30ml, 50ml & 75ml                           30ml, 50ml & 75ml
This shower gel gently cleanses the skin    This body lotion helps moisturize the
leaving it delicately fragranced with a     skin leaving it fragranced with a zesty
zesty and aromatic scent born of the        and aromatic scent born of the union of
union of green tea and bitter orange.       green tea and bitter orange.

SHAMPOO                       CONDITIONER                SOAP
30ml, 50ml & 75ml             30ml, 50ml & 75ml          50g
This shampoo gently           This conditioner softens   This body soap gently
cleanses hair while helping   and helps detangle hair.   washes the skin.
to make it radiant and
supple.
MER & MISTRAL                                                                        20

SHOWER GEL                                BODY LOTION
30ml, 50ml & 75ml                         30ml, 50ml & 75ml
This shower gel gently cleanses the       This vivifying gel moisturizes and
skin leaving it fresh with an aquatic     refreshes the skin, leaving an aquatic
and aromatic scent blending cypress,      and aromatic scent blending cypress,
pine and rosemary notes.                  pine and rosemary notes.

SHAMPOO                      CONDITIONER                SOAP
30ml, 50ml & 75ml            30ml, 50ml & 75ml          50g
This shampoo gently          This conditioner softens   This body soap cleanses
cleanses hair while making   and helps detangle hair.   the skin, leaving it fresh
it radiant and smooth.       Its   melting    texture   with an aquatic and
                             provides suppleness and    aromatic scent.
                             radiance.
JASMIN & BERGAMOTE                                                                     21

SHOWER GEL                                   BODY LOTION
30ml & 50ml                                  30ml & 50ml
This shower gel gently cleanses the          This body lotion moisturizes the skin
skin leaving it delicately fragranced with   leaving it fragranced with a sensual
a sensual scent, born of the union of        scent, born of the union of jasmine and
jasmine and bergamot.                        bergamot.

SHAMPOO                       CONDITIONER                  SOAP
30ml & 50ml                   30ml & 50ml                  50g
This shampoo gently           This conditioner softens     This body soap gently
cleanses hair while making    and helps detangle hair.     washes the skin.
it radiant and smooth.        Its   melting    texture
                              provides suppleness and
                              radiance.
E C O - F R I E N D LY                                                                  22

                                ECO-FRIENDLY
                                 COLLECTION
                                     AN ECO-FRIENDLY
                                  AND CONVENIENT SYSTEM.

                         Our dispensers bottles are 100% recycled and recyclable
                                   and are made out of RPET material.
                         Discover our eco-friendly collection, a sustainable solution
                               dedicated to the pleasure and the well-being
                                              of your guests.
E C O - F R I E N D LY                                                                                                                                                          23

                                                                                                                                                           100% RPET
                                                                                                                                                             Bottles
                                                                                                                                                          Made of recycled
                                                                                                                                                           and recyclable
                                                                                                                                                               plastic

REVITALIZING                                    RELAXING                                  REPAIRING                                    REPAIRING
SHOWER GEL                                      BODY LOTION                               SHAMPOO                                      CONDITIONNER
300ml                                           300ml                                     300ml                                        300ml
This shower gel leaves a fresh sensation        Enriched with grape seed oil, this body   A silicone-free shampoo that helps repair,   A detangling conditioner that helps repair,
on the skin. Thanks to the blend of mint,       lotion helps to moisturize and nourish    strenghen and protect hair. Formulated       strenghten and protect hair. Formulated
pine and rosemary essential oils, this          the skin. This fresh and creamy body      with a natural origin plant complex of       with a natural origin plant complex of
botanical foaming base’s revitalizing           lotion contains lavender, tea tree and    5 essentials oils, this shampoo helps soft   5 essentials oils, this conditioner helps,
properties act like a tonic for a stimulating   geranium essential oils and allows you    and smooth capillary fiber.                  nourish and restore capillary fiber.
and energizing sensation.                       to relax.
E C O - F R I E N D LY                                                                                                                                           24

                                                                                                                                              100% RPET
                                                                                                                                                Bottles
                                                                                                                                             Made of recycled
                                                                                                                                              and recyclable
                                                                                                                                                  plastic

VERBENA LIQUID SOAP                                     VERVENA HAND LOTION                                     L’OCCITANE BRACKET
300ml                                                   300ml                                                   An elegant stainless steel base (inox grade 316L)
Enriched with organic verbena extract from Provence,    Enriched with verbena extract from Provence,            with a stainless steel ring (removable with a key).
this gel cleanses and refreshes hands, leaving them     emollient grape-seed oil and shea butter, this hand     The Bracket is branded with our logo and has a
feeling soft and lightly fragranced.                    lotion helps to moisturize and softens hands, leaving   delicate, shiny finish.
                                                        a delicate fresh citrus scent.

                                                  Give your guests a full experience
                                            Our Eco-Friendly collection allows your guests to enjoy our formulas
                                               from Provence in all public areas (fitness center, restrooms...).
ACCESSORIES                                               25

              ACCESSORIES
              COLLECTION
                AN ELEGANT & REFINED
                    COLLECTION.

              Ideal to complete our amenities offering.
ACCESSORIES                                                                                                                                                         26

VANITY SET                                    NAIL FILE                                     DENTAL KIT                                SHOWER CAP
Cotton pads and buds.                         Nail file and cuticle stick.                  Toothbrush and Colgate                    To keep hair dry when showering.
                                                                                            toothpaste.

SHOE MITT                   WOODEN COMB                         SEWING KIT                              SHAVING SET                           LUFFA
Used for polishing shoes.   For perfectly brushed hair.         Needles, pins, buttons and sewing       L’OCCITANE’s Cade shaving             Body scrub when
                                                                thread.                                 cream plus a Gilette razor.           showering.
L’ O C C I TA N E E N P R O V E N C E                          27

                                        COMPLEMENTARY
                                        COLLECTION
                                         SKINCARE & GIFTSETS
SKINCARE COLLECTION                                                  28

                        SKINCARE
                       COLLECTION
                           THE BEST AND MOST
                         OF OUR RETAIL EXPERTISE.

                         A complete expert turndown offering
                          with retail formulas made in France,
                       from bodycare to facecare and fragrances.
                      Surprise and delight your guests with unique
                             and sensory in-room products.
SKINCARE COLLECTION                                                                                                                                                                29

                                                                                  FACECARE
                                                                                                                                           Shea butter
                                                                                                                             An iconic ingredient that works its nourishing
                                                                                                                             magic while taking your senses on a journey.

SHEA BUTTER                              SHEA BUTTER                            SHEA BUTTER                          SHEA BUTTER                     SHEA BUTTER
MAKE-UP REMOVER                          LIGHT FACE CREAM                       EYE PATCHES                          LIPBALM                         LIPSTICK
CLOTH                                    5ml                                    1.5g                                 4ml                             2g
4ml                                      With its fine and non-greasy           With a formula enriched              Enriched with shea butter       Formulated with 10% shea butter,
Soaked in a lotion enrich in shea        texture, the Light Comforting          in shea extract, these eye           (10%), this moisturising Lip    this lipstick helps to nourish
extract, cornflower floral water           Cream helps to lastingly               patches are perfectly adapted to     Balm helps to nourish and       and protect dry lips, leaving a
(soothing) and orange blossom            moisture your skin. As protected       the eye contour. They provide        protect dry lips leaving them   supple and soft sensation.
floral water (softening), this cloth      against external aggressions,          comfort, softness and a refreshing   soft and supple.
both removes make-up and                 it stays comfortable all day long.     sensation. The         hydrating
refreshes in one simple step.            Formulated with 5% shea butter,        ingredients are released for an
Its gentle, alcohol-free formula         this face cream is an ideal skincare   instant soothing effect and
is suitable for all skin types and for   for normal to combination skin,        restful-looking eyes.
removing make-up, from even              even sensitive one.
sensitive eyes.
Tissue 100% biodegradable.
SKINCARE COLLECTION                                                                                                                                                                  30

                Immortelle                                                                                                                          Réotier
       Immortelle is a flower that never                                       FACECARE
                                                                                                                                        Thanks to its high calcium content,
   fades, even when picked. This powerful
                                                                                                                                         this incredible water helps skin
    ingredient fights visible signs of ageing,
                                                                                                                                          maintain its hydration barrier
     giving skin the youthful, radiant glow
                                                                                                                                                and retain moisture.
             you’ve always wanted.

DIVINE FOAMING                                DIVINE ADVANCED                                 PRECIOUS IMMORTELLE                          ULTRA THIRST-
CLEANSING CREAM                               YOUTH FACE CREAM                                FACE CREAM                                   QUENCHING CREAM
14ml                                          5ml                                             5ml                                          5ml
Enriched in Immortelle essential oil,         Enriched in Corsican Immortelle essential       The Precious Cream offers triple action      Enriched with Réotier water and
it helps to smooth and revitalize the         oil, this cream is a complete anti-aging        to visibly reduce the appearance of          hyaluronic acid this fresh melting cream
skin with each use. Perfectly cleansed,       skincare product that fights against            wrinkles and help restore firmness to        acts like a magnet to recharge skin with
the skin regains a feeling of suppleness      visible signs of aging. Its velvety texture     the skin. Nourished and comfortable,         water, leaving it glowing with moisture
and rids of impurities, traces of pollution   melts into the skin, instantly nourishing it.   the skin feels protected against harsh       and softness all day long. Softened by
and make up.                                                                                  environmental elements.                      a silky veil, skin is refreshed and radiant.
SKINCARE COLLECTION                                                                                                                                31

                                                                 HANDCARE

                        BEST
                        SELLER

          SHEA BUTTER HAND CREAM                                               ALMOND HAND CREAM
          10ml                                                                 10ml
          Highly concentrated in shea butter (20%), this handcream             Enriched with almond milk and almond oil, the silky-smooth cream
          penetrates quickly and helps to nourish, protect and soften the      Almond Delicious Hand helps to nourish and soften the hands while
          hands. The creamy texture is rapidly absorbed to leave the hands     enveloping them with the subtle and mouthwatering scent of fresh
          soft and comfortable, without any greasy film.                       almonds.

                                                                  Turndown Tip
                                                   Leave it on the pillow for the Turndown service…
                                                           an unexpected gift for your guests!
SKINCARE COLLECTION                                                                                                                                                              32

                                                 FRAGRANCES & WELL BEING

LAVENDER                                   EFFERVESCENT                                   VERBENA                                    VERBENA
PILLOW MIST                                SUGAR CUBE                                     REFRESHING CLOTH                           EAU DE TOILETTE
15ml                                       33g                                            4ml                                        10ml
Enriched with fine lavender essential      As it dissolves in the bath, this sugar cube   Enriched with organic verbena extract,     A delicate and sparkling fragrance that
oil with relaxing properties, this spray   releases essential oils of mint, pine and      this tissue delicately cleanses the face   draws its inspiration from Provençal
perfumes your room with a fresh and        rosemary. It perfumes the bath water           and hands leaving them lightly perfumed    markets, where the freshly picked leaves
aromatic scent and creates a soothing      with a delicate scent and revitalizes the      and agreeably fresh.                       of verbena fills the air with their refreshing
atmosphere conductive to relaxation.       body and mind.                                 Tissue 100% biodegradable.                 and lemony scent.
GIFTSETS COLLECTION                                                            33

                               GIFTSETS
                             COLLECTION
                             BE GENEROUS AND PAMPER
                                   YOUR GUESTS.

                        Welcome your guests with this selection of giftsets
                           combining sensorial pleasure and well-being.
                      These exclusives pouches and boxes reveal the promise
                                       of a beautiful gateway.
                         Step into our giftsets offering, ideal for the most
                                         demanding guests!
GIFTSETS COLLECTION                                                                                                                                                   34

                                                                                                                                          LIMI
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                                                                                                                                          EDIT ED
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                                                                                                                                SUB

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                                                                                                                                            S TO
                                                                                                                                                   C K AVA I L

             SHEA DUO LIPS & HANDS                                          MERCI BOX - HAPPY HANDS TRIO
             A nourishing and protecting shea butter products duo.          A cute hand creams giftsets to spread the magic of Provence.
             - Shea Butter Hand Cream 10ml                                  - Verbena Hand Cream 10ml
             - Shea Butter Lip Stick 2g                                     - Shea Hand Cream 10ml
                                                                            - Almond Hand Cream 10ml

             SLEEP WELL POUCH                                               GENERIC POUCH
             A generous pouch with our relaxing and cocooning essentials,   Offer a premium and multi-purpose pouch, practical
             perfect for bedtime.                                           and sophisticated with its velvety touch and gold logo.
             - Lavender Foaming Bath 100ml                                  Your perfect handbag companion.
             - Lavender Pillow Mist 15ml
             - Shea Butter Hand Cream 10ml
             - Shea Butter Light Comforting Cream 5ml
S PA B Y L’ O C C I TA N E                   35

                                  SPA
                             BY L’OCCITANE
S PA B Y L’ O C C I TA N E                                                        36

                                     SPA BY
                                  L’OCCITANE
                                  JOURNEY TO PROVENCE
                                  THROUGH YOUR SENSES.

                             The Spa is a natural extension of L’OCCITANE
                             brand: thriving for authenticity, we always prefer
                              hand-performed massages over technologies,
                                and combine our emblematic ingredients
                                 from the Mediterranean with traditional
                               massage therapies from all over the world.
S PA B Y L’ O C C I TA N E                                                                                                                                               37

THE BEST OF L’OCCITANE
IN YOUR SPA
l   L’OCCITANE Spa partnerships offer
    tailor-made concepts with expert spa
    protocols and provide marketing and
    training tools for optimal exposure.

l   Today we are present in retail locations
    and hotels all over the world to offer a
    distinctive brand experience for holistic
    well-being.

                                        hand    s
                            saging your
                self by mas
     Pamper your             ime.
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                   de vous en coucher.
       Prenez soin      t de vous
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