WIN A TRIP TO UNIVERSAL ORLANDO RESORT - TravelPress
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Inside
SANDALS ROAD Africa
www.travelcourier.ca SHOW +
Caribbean
&
Hawaii
APRIL 6, 2017
WIN A TRIP TO UNIVERSAL ORLANDO RESORT™ SEE PAGE 10
FOR MORE DETAILS.
UNIVE
ERSSAL
L’S
S VO
OLC
CANO BA
AY™
WATEER THE
EME PARRK
O PENING
G MA
AY 25
Artist Conceptual Rendering
0406PG01.indd 1 3/31/2017 4:44:36 PM
Vote
for your
FAVOURITES
From accommodations to tour operators and everything in
between, who knows the travel industry better than travel
agents? Vote for your favourites in Baxter Travel Media’s
2017 AGENTS’ CHOICE READERSHIP SURVEY.
Visit www.travelpress.com/aca_2017 to vote by April 21,
and you’ll be entered in a draw to win one of six incredible
travel prizes:
Two return tickets to one of
four new destinations: Berlin, Marseille, Frankfurt, or Mumbai
$5,000 travel voucher towards any land tour booking
C
guided by travel
$250 Best Buy gift certificate
Royal Caribbean cruise for two to the Caribbean, Bermuda, Canada,
Alaska or Europe with airfare from Encore Cruises
An eight-day all inclusive luxury European cruise for two from
Trafalgar/Uniworld plus $2,000 Trafalgar travel voucher
Two system-wide return tickets from any destination in Canada or the
US to any scheduled destination
#AgentsChoice2017
AGENTS’ CHOICE
²⁰¹⁷
BAXTER TRAVEL MEDIA
0406PG02.indd 2 4/3/2017 2:35:56 PM
CONTENTS Noteworthy
REGULAR FEATURES
10 universal orlando
Check out this week’s Cover Story for
a chance to win a trip for two.
Jordan bids farewell
to Frank and Marie
20 events
Travel industry calendar
22 incentives
I t was somewhat of a bittersweet celebration as about
60 travel trade types – all of them top producers for
Jordan – gathered in Toronto in late March to bid a fond
There’s loads of incentives and farewell to Frank and Marie LaFleche, who are retiring
specials for agents from their role as the Canadian representatives of the
Jordan Tourist Board after almost a decade and a half of
service.
Malia Asfour, the director of the Jordan Tourism Board
DESTINATIONS & FEATURES in North America, admitted that although the evening
was meant to be a celebration, it was a bit sad to say
adieu to Frank and Marie, as they were such “a big part of
9 africa the Jordan Tourist Board family.”
Catch up on the latest destination and Asfour told her audience that she met Frank LaFleche
product news in 2005 – surprisingly at the moment he was about to
retire – and within a week had convinced him to represent
14 caribbean the Jordan Tourist Board in Canada.
There’s lots going on in this region of the world It was the “best decision” she’d ever made, Asfour said,
pointing out that Jordan’s numbers out of Canada have
17 hawaii been up every year since LaFleche began running things
Discover what’s new in the Hawaiian Islands here. Currently, Jordan’s business out of Canada is up by
27%.
21 western canada Jordan’s North American director also noted that it was
What’s new in Canada’s West a “two-for-one” deal, as along with Frank, the destination
also had the invaluable services of Marie LaFleche.
DEPARTMENTS The evening also saw Jordan introduce its new
Canadian representative, Deidre Campbell, president of
the Tartan Group.
23 careers Pictured (l-r) is Malia Asfour with Frank and Marie
professional services LaFleche.
business opportunities
HOME OF CANADA’S MOST TRUSTED
TRAVEL INDUSTRY NEWS
Canadian Travel Press Agents’ Choice Awards
Baxter Travel Media delivers the news and Travel Courier ClearingCalendar.ca
information industry professionals rely on. Press Today Responsible Travel & Tourism Forum
TravelPress.com Baxter Student Ambassador Program
Subscribe today. We’re mobile friendly. TravelBestJobs.com Canadian Tourism Resource Guide
travelpress.com/subscribe PersonnelGuide.ca Travel Webcast
info@baxter.net TravelBlast
april 6, 2017 | travelcourier.ca 3
0406PG03.indd 3 4/3/2017 3:53:09 PM
ACAPULCO UPBEAT OVER TOURISM SHOW
Tianguis sees a jump in participation
ian stalker
Mexican tourism show Tianguis
returned to its sun-soaked
Acapulco roots at the end of March,
with tourism officials in Mexico’s
oldest tourism resort destination
hoping that hosting the event will
help enable Acapulco to work its
way back into international travel
patterns in a major way.
The 42nd edition of the March 27-31
show saw a jump in participation from Among those on hand for Tianguis were Carolina Delgado of Towmar; Alfonso Sumano,
both domestic and foreign participants, the Mexico Tourism Board’s executive-director of international operations; Paloma
leaving locals hopeful that Acapulco is Martinez of Towmar; Jorge Gamboa, who used to run the tourism board’s Toronto office
getting a second look from the tourist and now oversees the Los Angeles office; and Shalon Felicia Saville of Trippin Travel.
trade.
Tianguis used to be held in Acapulco
annually, but Mexican tourism authorities decided several security. Radilla said those concerns are “a perception more
years ago that the Pacific city would only hold it every second than reality,” insisting that no foreign visitor to Acapulco
year, which many in Acapulco saw as a blow to a city that has has been harmed by drug gangs, whose violence is generally
struggled to attract foreigners in recent years. Only about 10% directed toward each other.
of Acapulco tourists are now non-Mexican. There were suggestions before Tianguis that some Toronto
“Tianguis was born in Acapulco,” Acapulco Visitors & buyers were leery about attending the show because of security
Conventions Bureau director Jesus Radilla told Travel Courier. concerns. But Tianguis officials said the show broke records,
One reason some suggest Acapulco has lost market share is attracting more than 10,000 attendees, 6% more than last year;
that the city has seen drug-related violence that drew inter- drew participants from over 88 countries compared to 79 in
national attention, leaving some tourists concerned about continued on page 6
TRAVEL Vol.52 No.14 www.travelcourier.ca
COURIER ®
FOUNDER EDITOR-IN-CHIEF PRESIDENT EXECUTIVE V.P. OPERATIONS
W.H. Baxter, 1919-2004 Edith Baxter, ebaxter@baxter.net David McClung, dmcclung@baxter.net Wendy McClung, wmcclung@baxter.net
Bob Mowat, Executive Editor bobmowat@baxter.net SALES & MARKETING: Florida – North: Gillian Harper GHTourismSolutions@gmail.com
Greg D. Coates, Assistant Editor gcoates@baxter.net Earl Lince, Director of International Marketing elince@baxter.net Hawaii: Laurie Doerschlen MdLinks@aol.com
Mike Dunbar, Quebec Editor mdunbar@total.net Rodney Tugwell, Sales Manager rtugwell@baxter.net Central & South America: Lillian Martinez twtrm@earthlink.net
Ted Davis, Western Editor teddavis@baxter.net Mitchell McClung, Account Executive mmcclung@baxter.net Mexico: Paloma Martinez pmartinez@towmar.com.mx
Ian Stalker, Senior Writer istalker@baxter.net Luke Farr, Account Executive lfarr@baxter.net
Ann Ruppenstein, Staff Writer aruppenstein@baxter.net Daniel McDonald, Classifieds daniel@baxter.net PRODUCTION:
Johnny Koo, Art Director johnkoo@baxter.net
Emily McClung, Audience/Product Development Manager Western Canada: Terry Ohman ohman@baxter.net Wayne Labourn, Production Manager wlabourn@baxter.net
emcclung@baxter.net Alberta: Greg Ohman greg.ohman@baxter.net Sharron Taylor, Adv. Material Coordinator staylor@baxter.net
Ashley Rochefort, Marketing & Special Projects Manager Quebec & Atlantic Canada: Rodney Tugwell rtugwell@baxter.net Dragana Lekovic-Lucic, Senior Design Manager
arochefort@baxter.net USA: Earl Lince elince@baxter.net Wayne McDonald, Michael Mouatt, Production Artists
Dee Ristic, Circulation dristic@baxter.net Florida – South: Dino Torres t_dino@bellsouth.net
TRAVEL COURIER is published weekly by Baxter Travel Media at 310 Dupont St., Toronto, Ont., Canada M5R 1V9 Tel.: 416-968-7252, We acknowledge the support of
Fax: 416-968-2377. Single price per copy $2.00 (plus applicable taxes). Subscription Rates: Canada - $60 per year(plus applicable the Government of Canada
taxes). HST #R120906425): Foreign - $110 US per year. ISSN 1182-9699. Canadian Publications Mail Product Sales Agreement
No. 40063078. Return undeliverable Canadian addresses to: Circulation Department, 310 Dupont Street, Toronto, Ontario, M5R 1V9
e-mail: circ@baxter.net. PRINTED IN CANADA Copyright 2017.
4 travelcourier.ca | april 6, 2017
0406PG04-8.indd 4 4/3/2017 3:38:24 PM
The perfect choice for a family
vacation, destination wedding
or romantic getaway.
Featured Resorts
favourite
Cayo Coco, Cuba
Varadero, Cuba Cayo Santa Maria, Cuba
Tryp Cayo Coco Sol Palmeras Resort & Bungalows Meliá Cayo Santa Maria
+++PLUS ++++ Exclusive to Sunwing (Bulgalow Section) ++++
All Inclusive All Inclusive All Inclusive
• Located on a long stretch of immaculate white • Walk to Plaza Americas, Varadero's largest • The perfect escape for guests looking to relax
beach shopping mall • Stylishly modern rooms designed for comfort
• Features a beautiful lake with tropical pink • Located just minutes away from Varadero Golf • Numerous activities and facilities for family
flamingos Course enjoyment
• Excellent gastronomic choices offered
inspired by All flights include award-winning inflight service Upgrade to Elite Plus Service
Celebrity Chef
Lynn
Bookable online for only $50 each way! All features
Introducing • Welcome glass of sparkling wine • Free checked baggage up to 23kg of our award-winning inflight service plus:
our new • Extensive buy on board menu ($) • Non-alcoholic beverages
• Extra legroom seats • Advance seat selection
on-board Crawford
• First-run movies • Kidcations backpacks with games & toys
menu • Free 5kg carry-on plus one personal item • 7kg extra checked baggage • Free headset
of Food Network • Priority check-in and boarding
Canada FOOD NETWORK is a trademark of Television Food Network G.P.; used with permission. • Priority baggage handling
Book your vacation with Sunwing and enjoy:
9Top-rated Resorts
04062017
9The Best Deals
9Our Service Commitment
0406PG04-8.indd 5 4/3/2017 3:38:27 PM
NEWS
continued from page 4
2016; and hosted 1,608 buyers, up 29%
from last year.
Acapulco tourism officials say
Acapulco is seeing a renaissance, point-
ing to the newish Acapulco Diamante
area, home to upscale hotels, including
long-standing ones like The Princess
and new ones such as The Mundo
Imperial.
A US$1-billion city master plan
investment will include renovations of Croatia was in the spotlight March 23 as the Croatian National Tourist
the iconic Pierre Mundo Imperial and Office hosted a “Networking Event & Happy Hour” at Baka Cafe in
Princess Mundo Imperial, as well as Toronto. The event attracted Croatian travel industry experts, travel
numerous new developments such as agents and representatives of Air Transat, which offers direct flights to
Spa Tlalli, Turtle Dunes Golf Clubhouse, Croatia from Canada. Pictured at the event are (l-r) Daniela Lepes, Katija
Gourmet Beach, Hotel Prince by Mundo Jerkovic, Ina Rodin, (director, North America, Croatian National Tourist
Imperial, Hotel Marqués Boutique, Office), Zeljka Mustra, Sabina Storjak, and Martina Bubalo.
Residences and Luxury Condominiums,
Hotel Boutique Only You, and an
eco-amusement park called Aventura
Guerrero. The projects are to be com-
pleted between 2017 and 2022. ROYAL SCENIC UNVEILS NEW BOOKING ENGINE
XTASEA, billed as the world’s long-
est over-the-ocean zip-line, actually Royal Scenic has launched a new state- net, dynamic discounted and published
opened during Tianguis, attracting a of-the-art online booking engine at fares, as well as the most comprehensive
who’s-who of Mexican tourism officials www.royalscenic.com for the exclusive fare rules and actual baggage policies.
on hand to see the first participants use of travel agents across Canada. The lucky draws
experience what’s described as “1,800 new booking engine has been designed To celebrate the launch of the new
metres of intense euphoria over spec- for better productivity and efficiency online booking engine, Royal Scenic
tacular scenery.” and promises to improve the experi- will conduct three monthly lucky
The city’s also slated to receive a ence for all agents using it. Highlights draws. In the months of April, May and
new airport terminal next year that include: A modern, yet functional June, agents who make bookings on
will allow for arrival and departures interface that is very user-friendly; the new booking engine will be entered
to be separated, easing operations and dynamically provides advanced pay- for a chance to win free air tickets to
increasing passenger flow. It will feature ment features, such as pre-calculated Mexico, Asia and almost anywhere
more than 194,000 sq. ft. of space, nearly commission maximums for charge on Qatar Airways flies. Royal Scenic is also
double the current figure. The design credit cards and airline based mode of inviting agents to take part in an April
also provides more space for “modern payment; numerous search filtering 12 (1 p.m. EST) webinar to learn about
amenities, technology and services.” options allowing agents to zero in on and become familiar with the new
Among Tianguis attendees who specific flights; a responsive design, booking engine. Those who participate
praised Acapulco was Alfonso Sumano, allowing agents to work from their in the webinar will receive five bonus
executive-director of international oper- mobile phones and tablets; an ability to entries for the April lucky draw. To
ations for the Mexico Tourism Board. He view the most current info that is syn- register, visit:
said the city is seeing a “transformation,” chronized with GDS; access to the best →bit.ly/royalscenic_webinar
and visitors are “all impressed” by the
changes. “It’s not the same as it was even
two or three years ago.” TICO APPROVES COMP FUND CLAIMS
Camilo Aguilar of Canandes
International Tours said Acapulco On March 28, TICO’s board of directors and SkyGreece Airlines S.A. ($898). The
is “ready to again receive Canadians.” approved payment of $6,848 to assist board denied one claim as the travel ser-
Aguilar praised the city as a clean, eight consumers who did not receive the vices being claimed were available, but
“beautiful place,” and his own travels travel services for which they had paid. were not received because of an act or a
throughout Acapulco convinced him the The payment was due to the closure of failure to act on the part of the customer.
tourist areas are “very safe.” tc Akkiratourz Ltd. in Toronto ($5,950) →www.tico.ca
6 travelcourier.ca | april 6, 2017
0406PG04-8.indd 6 4/3/2017 3:38:28 PM
The Airline Ticket Centre SM
a company
0406PG04-8.indd 7 4/3/2017 3:38:30 PM
NEWS click here
for digital extras
SHARE YOUR STRANGEST CLIENT REQUESTS WESTJET UPDATES PRE-TRAVEL
NOTIFICATION PROCESS
Seasoned travel agents know that some also ask you to share some fun stories,
clients make the craziest requests. like the oddest client request, in a few WestJet has updated how it com-
Antoinette MacKenzie of Explorations optional questions along the way. municates electronically with
Africa in Cochrane, Alta., was asked to Complete the survey by April 21 to clients, in accordance with the
have a chocolate cake delivered at mid- be entered in a draw to win one of six industry standard set by IATA –
night, while her clients were on safari in incentive prizes: ensuring clients receive timely and
South Africa. While she was able to fulfill Two return tickets to one of four new relevant operational information
this extraordinary request, not all agents destinations from Air Canada – Berlin, about their booking. The airline is
are so lucky. Dan Martell of Manulife in Marseille, Frankfurt or Mumbai; advising agents that when a clients’
Surrey, BC, had a client ask for an ocean- Travel voucher worth $5,000 towards contact information is included in
view room in Las Vegas… obviously, not any land tour booking with Collette; their booking it results in a more
possible. Whether it’s helping clients Two system-wide return tickets from enjoyable travel experience. Clients
choose a suitcase or feeding a beloved cat any destination in Canada or the US receive relevant flight information
while clients are away (both true stories), on board WestJet; such as check-in reminders, as well
Baxter Travel Media is asking travel agents, A Royal Caribbean cruise for two to the as proactive notifications about
like you, to share your funny, odd or totally Caribbean, Bermuda, Canada, Alaska or disruptions or delays that may affect
out-there client requests when you vote in Europe with airfare from Encore Cruises; them. WestJet has put together a
the annual Agents’ Choice survey. $250 Best Buy gift certificate from Manulife; detailed guide that lists all of the
april 21 deadline An eight-day all-inclusive luxury European notifications clients will receive
As Canada’s original and most cruise for two from Trafalgar/Uniworld, from WestJet provided with their
comprehensive travel industry survey, plus $2,000 Trafalgar travel voucher. contact information. Agents can
Agents’ Choice asks you to vote for your Vote now at: take a look at the guide on WestJet’s
favourite destinations, suppliers, services →www.questionpro.com/a/ travel agent resource site at:
and more in 30+ categories. But we TakeSurvey?id=5509284 →www.westjet.com/agent
AIR
PORTER AIRLINES
Porter Airlines has introduced a new to numerous Porter destinations
schedule of daily flights between beyond Toronto, including Ottawa,
Toronto (Billy Bishop Toronto City Montreal, Thunder Bay, New York,
TAP Airport) and North Bay. According to Chicago and Boston. During the
officials, the improved departure times summer, weekday flights will also
Travellers on TAP Portugal airlines allow business travellers from North Bay have continuing service to and from
now can incorporate a stopover of up to leave home in the morning, complete Ottawa. The new schedule begins
to three days in Lisbon and Porto, at a full day of meetings in Toronto and May 14. One-way fares are currently
no extra charge, when booking flights return the same night. There is also a available starting at $99.
from Canada or the US to the Azores, wider range of connecting flight options → www.flyporter.com
Madeira or the Algarve. With the expan-
sion of its popular Stopover program to
Faro (the Algarve), Ponta Delgada and to each destination. The Portugal Stopover to museums, dolphin watching in the
Terceira (the Azores), Funchal or Porto is associated with a network of more than River Sado and food tastings, among
Santo (Madeira), TAP is making all of 150 partners who ensure exclusive prices for others. TAP launches five weekly flights
its domestic destinations available for a Stopover customers for hotels, a free bottle between Toronto Pearson International
visit to Lisbon or Porto on their way. The of Portuguese wine in restaurants and free and Lisbon on June 10.
airline is adding additional frequencies experiences, such as tuk-tuk rides, visits → www.flytap.com
8 travelcourier.ca | april 6, 2017
0406PG04-8.indd 8 4/3/2017 3:38:31 PM
DESTINATION | AFRICA
Photo top courtesy DURBAN TOURISM BOARD
DURBAN’S INDIAN FLAIR
Photo courtesy MOSES MABHIDA STADIUM
CAPTIVATES VISITORS
W
hile there’s no doubt that Durban, South Africa, is best known for its golden
beaches and laid-back beach vibe, it also lays claim to a unique cultural
standing – it is home to the world’s largest Indian population outside of India.
Durban’s Indian population has definitely shaped the city into the melting pot
it is today, and visitors should make sure to not miss its vibrant Indian culture by
experiencing the following activities:
Shop at the Victoria Street Market Chow down on Bunny Chow
The current Victoria Street Market was built at the beginning of Durban’s culinary scene is a delightful fusion of Indian and Zulu
the 1980s, replacing the famous Indian Market which dated back flavours and techniques. The city’s top culinary delight is its sig-
to 1910, but was destroyed by fire in 1973. Barrels of Indian spices, nature dish, Bunny Chow, Indian curry housed in a hollowed-out
curry powders and incense infuse the air of this extensive bazaar. loaf of white bread that serves as a portable bread bowl. Not to
worry, no rabbits were harmed in the making of this dish.
Visit Phoenix Settlement
Celebrate Diwali in Durban
Mahatma Gandi spent his formative years in South Africa,
where he developed his philosophy of Satyagraha, a form Those visiting Durban in the late fall can take in the sights,
of active yet peaceful resistance to political injustices. The sounds and smells of Durban’s Indian culture during Diwali,
original Phoenix Settlement, located just outside of Durban, the Indian festival of light. Markets, craft fairs, fireworks, and
was established in 1904 to encapsulate Ghandi’s vision for a more, take over the city in various locations including Moses
community based on self-reliance. Mabhida Stadium. This year, Diwali runs from Oct. 19-23. tc
=$0%(=,&58,6( 9,&725,$)$//6
7+(3(5)(&7(;7(16,2172$6287+(51$)5,&$6$)$5,
GD\V
Transfers, 2 night cruise on the Zambezi Queen with meals and activities, 2 nights
at the Victoria Falls Safari Lodge with breakfast and dinner daily and a tour of the falls.
Request our Travel Planner
Call Toll Free or visit ZZZJRZD\FRP
*Per person, twin. Taxes included. Valid for travel 1 and 3 May’17. Limited cabins available. Subject to availability. TICO#1543989. 3284 Yonge Street, Toronto, ON.
april 6, 2017 | travelcourier.ca 9
0406PG09.indd 9 4/3/2017 3:39:34 PM
COVER STORY
UNIVERSAL
STUDIOS
WIN A TRIP FOR TWO
UNIVERSAL
HEATING UP
WITH ARRIVAL OF
VOLCANO BAY
Universal Orlando Resort is set to become a three-park destin- discovered by the Waturi islanders with the help of a mystical
ation with the soon-to-launch Volcano Bay, a new and immer- fish who was destined to guide them to a new home.
sive water theme park. The attraction has been brought to life by the Universal
The theme park, which will see its grand opening on May Creative team which travelled around the South Pacific to find
25, will feature a variety of experiences ranging from daring to inspiration that would redefine the water park experience and
serene – including a multi-directional wave pool with sandy shape their vision for Volcano Bay.
beaches, a peaceful winding river, twisting multi-rider raft Volcano Bay will also feature the new TapuTapu™ wearable
rides, speeding body slides that drop from the top of the that will transform the way guests experience water theme
volcano into the waters below and more. park entertainment.
Spanning 30 fully immersive acres, Volcano Bay is a tropical When guests arrive, they’ll receive a waterproof TapuTapu™
paradise formed by myth and discovered by legend. It was wearable to use for the day. Designed specifically and
10 travelcourier.ca | april 6, 2017
0404 TC cover story Universal Studio.indd 10 4/3/2017 11:15:22 AMexclusively for use in Universal’s water theme
park, TapuTapu will make the guest experience
throughout the entire park as hassle-free and
fun-filled as possible. It will allow guests to
virtually wait in line for Volcano Bay’s dozens of
unique attractions and discover various TapTu
Play experiences throughout the park with just a
simple tap.
Universal Orlando has also revealed details
about the unique South Pacific-inspired menus
coming to Volcano Bay. Everything about the new upside down cake. Visit the Universal Orlando Blog – at http://
theme park is next-level, and the cuisine is no exception. bit.ly/2mz6slS – for more information, including a photo slide
Universal’s award-winning culinary team has created an show of some of the menu items.
expansive food and beverage selection that takes theme park Select 3-Park tickets and vacation packages are now
and water park fare beyond the ordinary. Your clients can available at www.UniversalTravelAgents.com . Agents can
enjoy more than 60 dishes across five beautifully themed learn even more about Volcano Bay with the all-new Volcano
dining locations – ranging from jerked mahi sandwiches to Bay Video Training Series. Along with UNIVERSALANDU,
fresh island chicken salad to decadent chocolate pineapple agents now have all the training and tools they need to sell a
three-park vacation to their clients on www.
UniversalTravelAgents.com . Additional videos
in the Volcano Bay Training Series will be
released over time.
Agents can also join the recently launched
Universal Orlando Travel Professionals
Facebook group to receive the latest news,
updates, and more.
A third theme park isn’t the only new addi-
tion to Universal Orlando Resort – the rapidly
expanding destination also recently added a
new attraction to Universal Studios Florida.
“Race Through New York Starring Jimmy
Fallon” gives guests the ultimate “Tonight
Show” experience as they get up close and per-
sonal with the show’s most hilarious segments
april 6, 2017 | travelcourier.ca 11
0404 TC cover story Universal Studio.indd 11 4/3/2017 11:15:35 AMAventura Hotel rendering
an affordable-chic experience in addition to
exclusive Universal Orlando Resort benefits.
The Aventura Hotel, designed with the
connected and value-savvy traveller in mind,
will become the destination’s sixth hotel.
The 16-storey gleaming glass tower will
consist of 600 guest rooms, including 13
kids’ suites. It will bring the total number of
on-site hotel rooms at Universal Orlando to
6,200 when combined with the 400-room
expansion of Universal’s Cabana Bay Beach
before taking off on a wild and action-packed race through Resort opening this year.
New York City against Jimmy Fallon himself. The hotel will feature the destination’s first-ever rooftop bar
As they experience the attraction, guests will make their and grill, where guests can enjoy small plates and craft cock-
way through Studio 6B to board the world’s first-ever flying tails, while taking in incredible panoramic views of Universal
theatre, which seats up to 72 audience members, for the race Orlando and the surrounding tropical landscape.
of a lifetime. They will speed through the streets of New York Hotel guests can also dine at a modern food hall offering
City and all the way to the moon and back, encountering iconic five unique cuisine options in a marketplace setting just off the
landmarks from the Statue of Liberty to the Empire State lobby. Amenities exclusive to guests staying on-site will include
Building to everything in between. Early Park Admission to Universal’s theme parks, compliment-
The Jimmy Fallon attraction is the first at Universal to ary on-site transportation, a relaxing pool with a hot tub, kids’
feature an all-new Virtual Line experience, allowing guests to splash pad area and fire pit, a state-of-the-art fitness centre,
spend less time waiting in line and more time discovering even gift shop, and car rental facilities.
more thrills throughout Universal Studios. The Virtual Line
system is accessible via the Official Universal Orlando Resort Agents have a chance to win a trip for two to Universal
App or at kiosks located outside the attraction entrance. Orlando Resort. The prize package includes a three-night/
four-day stay at an on-site hotel, admission tickets to Universal
In addition to expanding its immersive park offerings, Studios Florida, Universal’s Islands of Adventure and the new
Universal Orlando Resort is also adding more resorts to its Universal Volcano Bay, as well as two tickets to the Blue Man
portfolio. Opening in summer 2018, Universal’s Aventura Hotel Group.
will offer guests a sleek and stylish space designed to create For contest details, see Page 13. tc
12 travelcourier.ca | april 6, 2017
0404 TC cover story Universal Studio.indd 12 4/3/2017 11:16:21 AM.
Y™
UNIVERSAL’S VOLCANO BAY
OPENING MAY 25
Artist Conceptual Rendering
Agents: Win A Trip For Two To Universal Orlando Resort™.
Canadian Travel Agents have a chance to win a spectacular trip for two to Universal Orlando™. The prize package includes a
3-night/4-day stay at an on-site hotel, admission tickets to Universal Studios Florida™, Universal’s Islands of Adventure™ and the
new Universal’s Volcano Bay™ water theme park (opening May 25, 2017), plus two tickets to Blue Man Group.
To be entered in the contest, please answer the following question correctly and insert information
below: Name a benefit you receive at Universal’s Volcano Bay™ when you stay at one of Universal
Orlando Resort’s on-site hotels.
ANSWER
NAME AGENCY
ADDRESS
TELEPHONE EMAIL IATA #
Are you registered with www.UniversalTravelAgents.com? YES NO
Sponsor: Travel Courier. Please fax responses to 416-968-2377, or visit promo.baxter.net/contest/universal.asp for
full contest rules and to enter online. To qualify, entrants must be full-time accredited travel agents. Limit of one entry
per travel agent. The winner will be chosen at random. Contest runs April 6 – May 26, 2017. Does not include air and
ground transportation.
HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s17)
Trip must be completed by March 22, 2018 or Prize will be forfeited. All the tickets are valid during normal operating hours only. Operating hours and availability of attractions and shows are subject to change without notice. Some special events may be separately
ticketed. Universal reserves the right to change the name of all tickets. All tickets specifically exclude admission to special or separately ticketed “hard ticket” entertainment events at either of the theme parks, hotels, or within any of the Universal CityWalk
venues such as Hard Rock Live® and Blue Man Group. Blockout dates will apply including, but not limited to the following, and no Saturday night stays will be permitted throughout the calendar year: April 7 through 22, 2017; June 4 through August 19, 2017;
November 22 through 25, 2017; December 25, 2017 through January 6, 2018. Jurassic Park TM Universal Studios/Amblin. Sapphire Falls Resort TM & © 2017 UCF Hotel Venture III. All Rights Reserved. © 2017 BMP. Universal elements and all related indicia TM
& © 2017 Universal Studios. All rights reserved. 1621473/AS
0406PG13.indd 13 3/31/2017 4:44:10 PMDESTINATION | CARIBBEAN click here
for digital extras
GOO GOO DOLLS
TO ROCK ST. KITTS
The Goo Goo Dolls will be performing
in the 21st Annual St. Kitts Music Festi-
val, set for June 22-24. The band will be
joining Jah Cure, Mavado and Shabba
Ranks, as well as additional acts to be
confirmed in the upcoming months. St.
Kitts’ minister of tourism, international
trade, industry & commerce, Lindsay
F.P. Grant, commented, “Having such Haley Chiappino of Celestyal Cruises reaches for the straw on a huge daiquiri glass
a popular musical group, as part of this at La Floridita in Cuba.
year’s roster, is a testament to the mix of
musical genres showcased by our event, DAIQUIRIS DELIGHT LA FLORIDITA VISITORS
which has become a successful platform
for driving tourism to our shores during Talk about grasping for straws... The Havana bar that professes to be the home of
the start of what is typically our low famed Cuban drink the daiquiri has a massive daiquiri cup by the entrance that
season for visitor arrivals.” also has a huge straw atop that is likely out of reach for many visitors. La Floridita,
→w ww.stkittstourism.kn which once counted novelist Ernest Hemingway among its regulars, is known for
its daiquiris, a rum-based drink one local tourist guide labels a “drink we [Cubans]
love.” The huge fixture by the door has a 250-litre capacity, something that wasn’t
GETTING ACTIVE lost on visiting Haley Chiappino of Celestyal Cruises, which has sailings that call at
IN BARBADOS Havana. “It was a good size,” she says in something of an understatement.
→w ww.cuba.celestyalcruises.com
Barbados’ all-inclusive Mango Bay and
Island Inn Hotel of the Mango Bay Group
are being promoted as ideal home-bases sailing, pedal boating, and snorkelling, as by an adult. The quaint 24-room Island
for those planning an active Barbados well as on-property scuba diving lessons Inn Hotel is located within the Garrison
vacation, while allowing relaxation too. and off-property sightseeing excursions, Historic Area of Barbados, a UNESCO
Located on the gold coast of Barbados, such as a glass-bottom boat trip and World Heritage Site. Originally con-
the 76-room all-inclusive Mango Bay a catamaran sail. Children four years structed in 1804 as a rum storage facility
Hotel offers spacious accommodations, a and older may participate in watersport for the British Regiment, the property
beach, dining and complimentary water- activities and children five years and older creates a setting for those seeking a trop-
sport activities, including water-skiing, have the option of attending the catama- ical vacation with a rich past.
paddle boarding, kayaking, hobiecat ran sail and boat trips when accompanied →w ww.IslandInnBarbados.com
PARK HYATT TO OPEN ST. KITTS RESORT Banana Bay. Park Hyatt St. Kitts will intertwine contempor-
ary architecture and colonial design. Each room’s décor will
Park Hyatt St. Kitts Christophe Harbour will open its first showcase the views of the Caribbean Sea and resort grounds
luxury beach resort and the first Park Hyatt hotel in the Carib- with luxurious touches such as private balconies and terraces,
bean this summer. The 126-room resort will span the secluded local artwork, rainshowers and deep soaking tubs. Premium
beach of Banana Bay at the foot of the island’s rolling hills. suites will feature private rooftop swimming pools and sun
Home to three signature restaurants, a destination resort spa decks. The three-bedroom Presidential Villa will have a private
and wellness centre, and indoor and outdoor event spaces, the infinity pool, wellness area, personal butler and private chef.
resort will have 78 rooms and 48 suites and face the beach of →w ww.stkitts.park.hyatt.com
14 travelcourier.ca | april 6, 2017
0406PG14.indd 14 4/3/2017 2:06:35 PMWHERE
YOU
WANT
TO
BE
FAMILY
New area with exclusive facilities and personalised service, for the whole family to enjoy a luxury stay.
www.paradisus-varadero.com
E X C E P T I O N A L
0406PG15.indd 15 3/31/2017 4:43:47 PMROOMS click here
for digital extras
HILTON
Hilton has expanded its portfolio with the opening of the Hilton Dead Sea
Resort & Spa, marking the first Hilton Resorts property in Jordan. Located at
the lowest point on Earth – 410 metres below sea level – on the eastern shores
CHELSEA HOTEL of the Dead Sea, the 285-room hotel is adjacent to the King Hussein Bin Talal
Convention Centre, 45 km from the capital city of Amman and 65 km from
Toronto’s Chelsea Hotel is celebrating Queen Alia International Airport.
“Loving Earth Month” from Earth Amenities include direct beach access through two elevators that lead to a
Hour (March 25) to Earth Day (April floating pool surrounded by a sun deck, 24-hour fitness centre and infinity pool
22) by engaging colleagues and guests and seven dining options.
to minimize environmental and →w ww.hiltonworldwide.com
social footprints. For the 10th con-
secutive year, the hotel participated in
Earth Hour on March 25. In addition offerings to choose from during their print by providing vegetarian menu
to going dark, the hotel will further stay. Throughout Loving Earth Month, options. Additionally, hotel colleagues
demonstrate its commitment to the the hotel will continue to support green will be encouraged to be more active
environment by providing guests initiatives by offering “Meatless Monday,” and use less transportation.
with a host of energy-saving service as a means to reduce the carbon foot- →w ww.chelseatoronto.com
TOURING
GOWAY
As Goway’s European brand continues
to grow, the company continues to
expand its product range in a var-
AIR CANADA VACATIONS iety of destinations – including one
of Europe’s favourites, Germany.
Air Canada Vacations’ (ACV) new “Germany is a country that has
Europe and Cruise brochure will so much history and culture, plus
feature Iceland. Complementing an active arts community. It has
Air Canada Rouge’s new service to so much to offer from beautiful
Reykjavik in June, ACV’s program scenery to fantastic food,” says Nadya Munich
will focus on Fly & Drive Vacations Phelan, Goway’s Europe product manager. “On arrival, it’s immediately
which will include flights, car rentals, clear you’ve arrived in a forward-thinking country, leading the world in tech-
accommodations, meals and sug- nology and social inclusivity, all against a breathtaking backdrop.” Goway is
gested itineraries, allowing travellers offering savings on numerous Germany trips, from a rail-based vacation that
to explore the destination at their includes Frankfurt, Berlin and Munich, to trips that can be done as a self-drive,
own pace. Featured itineraries include or with a private driver.
Around Iceland and Classic Iceland →http://bit.ly/2nnciSV
centring on the country’s natural won-
ders and formations including glaciers,
waterfalls, volcanoes and hot springs. service to Reykjavik, Iceland, is scheduled and three times weekly from Montreal.
Air Canada Rouge’s summer seasonal to operate four times weekly from Toronto →http://vacations.aircanada.com
16 travelcourier.ca | april 6, 2017
0406PG16.indd 16 4/3/2017 2:06:57 PMDESTINATION | HAWAII
HNL BIKE SHARE PROGRAM
IDEAL FOR TOURIST TRANSPORT
Bikeshare Hawaii has intro-duced Biki,
the name for Honolulu’s new bikeshare
program. Biki will launch this sum- Biki, Honolulu’s new
mer with 1,000 bikes at 100 convenient bikeshare program, will
self-service “Biki Stops” from Chinatown launch this summer.
to Diamond Head. Biki bikes are easy
to maneuver, fun to ride, comfortable
and safe. Honolulu will be the first city walk apart, which makes for easy for people who don’t usually bike.
in the world to have this new generation pick-ups and drop-offs. The bikes are Bikeshare provides a cheaper, health-
of bike, with branding designed to appeal designed for trips of two or three km ier, friendlier and faster alternative to
to both visitors and residents. in street clothes. The primary goal of driving and parking, and is an ideal
easy pick-up the system is to provide convenient and transport option in Waikiki.
Biki stations are typically a five-minute affordable mobility in urban Honolulu →w ww.bikesharehawaii.org
Escape Ordinary.
Outrigger Resorts Signature Experiences immerse you in an array of locally-inspired programs
and amenities that help connect you to the cultures of Outrigger Resorts throughout the world.
Find out at Outrigger.com/escapeordinary
H AWA I ‘ I FIJI THAILAND G UA M M AU R I T I U S MALDIVES UPCOMING: VIETNAM
april 6, 2017 | travelcourier.ca 17
0406PG17-18.indd 17 4/3/2017 2:29:43 PMHAWAII
PRINCE WAIKIKI COMPLETES $55.4 MILLION ENHANCEMENT CULTURAL PROGRAMMING
KEY ELEMENT AT NEW WESTIN
Following a $55.4 million repositioning, the former Hawaii Prince Hotel Waikiki
and Golf Club has emerged as the Prince Waikiki. After an eight-month renewal, Scheduled to open this summer, the
the property includes 563 transformed oceanfront guest rooms and suites, redefined Westin Nanea Ocean Villas on the
dining options, a modernized lobby with unique personalized services, a new infinity island of Maui will feature 390 luxurious
pool, and enhanced meeting space. All remodelled guest rooms and suites showcase villas and a variety of world-class resort
floor-to-ceiling ocean views and a new comfortable seating area. The hotel’s sig- amenities. Comprised of one-, two-
nature restaurant, 100 Sails Restaurant & Bar, features à la carte, buffet and small and three-bedroom villas, The Westin
bites menus with a focus on fresh island cuisine, and a new bar with craft cocktails, Nanea Ocean Villas will offer cultur-
beers and wines on tap. Along with Katsumidori Sushi, Honolulu Coffee Company ally inspired programs and distinctive
also rounds out the hotel’s new dining options. Prince Waikiki is situated at the Hawaiian experiences. Under the
epicentre of Honolulu’s exciting Honolulu/Chinatown, Kaka‘ako, Ala Moana and guidance of the resort’s director of
Waikiki neighbourhoods. Guests can easily access landmark adventures such as Pearl culture, Hawaiian culture has been
Harbour and Diamond Head State Monument. carefully woven into design elements
→w ww.PrinceWaikiki.com throughout the property. Also, the
Pu’uhonua o Nanea Cultural Center
will be at the resort’s heart. Its innova-
STUDIES MAP PROGRESS estimated US$1.87 billion for Hawaii’s tive and educational cultural offerings
OF ACCOMMODATION TRENDS economy in 2016. It is also noteworthy that will honour local history, language, art,
the current market share of visitors staying crafts, music, and dance.
The Hawaii Tourism Authority (HTA) has in Hawaii hotels has decreased 6% com- →w ww.westinnanea.com
released two studies that assess the impact pared to 2000 (68% vs. 62%), while total
of alternative accommodations in Hawaii. visitor arrivals have increased 23% over the
These have been posted on its website. same period, says the HTA.
They provide a factual analysis of how alter- →w ww.hawaiitourismauthority.org
native accommodations affect tourism and
housing availability across the state. For
instance, alternative accommodation – WORLD-CLASS DINING STEPS FROM BEACH
particularly rentals of homes and condos
by visitors – has been a segment of Hawaii’s The inaugural Grand Lanai Restaurant Week will soon take place at the newly
tourism industry for more than 20 years. reimagined International Market Place in central Waikiki. Guests can enjoy exclu-
But it has grown significantly in recent sive prix fixe menus and special offerings from award-winning chefs who bring their
years due to increased demand by travel- international experiences and cuisines to the marketplace. The special week will
lers. It’s noteworthy that 15% of visitors said take place April 10-16 on the Grand Lanai Level 3 of the International Market Place.
they would not travel to Hawaii if alterna- It is a world-class shopping, dining and entertainment destination with a curated
tive accommodations were not available. mix of upscale and life-style brands, plus the first Saks Fifth Avenue in Hawaii.
Spending by these visitors generated an →w ww.grandlanai.com
Can a Maui condominium resort be as
good as vacationing in a luxury hotel?
At Honua Kai Resort & Spa, It’s Better.
Luxurious studios, one, two, and three bedroom suites provide all
the space you need with first-class services; 24-hour reception,
honuakai.com full-service concierge, pool side menu, and every other day
855.802.9352
housekeeping. Enjoy the pampering you deserve.
AAA Four Diamond Resort
18 travelcourier.ca | april 6, 2017
0406PG17-18.indd 18 4/3/2017 2:28:12 PMDiscover the
True Hawai’i
1-844-5-TBRAND
827263
TravelBrandsAgent.com
#TravelBrandsLovesAgents
Dynamic prices include hotel accommodation along with roundtrip airfare.
Kauai
Oahu ++++ Maui
+++++
Outrigger Waikiki Beach Resort
$
1899
CDN/pp
Kiahuna Plantation Resort
Kauai by Outrigger
$
1899
CDN/pp
+++
Royal Kahana Maui by Outrigger
$
1959
CDN/pp
Taxes included Taxes included Taxes included
7Nt Stay • Departing Vancouver May 17-24/17 7Nt Stay • Departing Calgary May 17-24/17 7Nt Stay • Departing Toronto May 17-24/17
SURF City View Room – EP Flights: WestJet MAHALO - 1-Bedroom Garden Flights: Alaska Airlines WIKI Ocean View Studio – EP Flights: WestJet
View Room – EP
Book Today! Join us on Facebook
TravelBrandsAgent.com Loyalty Rewards
Developed exclusively for our travel professionals, Search for “Your Book. Collect Points
Access is a one stop shop that gives you all the
flexibility you need to search and sell travel
TravelBrands BDM” Reward Yourself Today!
products to anywhere worldwide. on Facebook
[ DC36751 ]
Dynamic pricing is per person based on double occupancy and is valid for travel from May 17 to May 24/17. Prices and availability are subject to change without prior notification and were available
on March 28/17. Black-out dates and restrictions apply. Surcharges may apply. Hotel taxes are included in the dynamic pricing. Not included: transfers or car rental.
Holiday House is a wholly-owned division of TravelBrands Inc. 5450 Explorer Dr. Suite 300 Mississauga ON, L4W 5N1, Ont. Reg: 50012702. B.C. Reg: 3597. Que. Reg: 702734. Visit travelbrandsagent.com for full terms & conditions.
0406PG19.indd 19 3/31/2017 4:43:25 PMEVENTS click here
for digital extras
{Send Submissions to calendar@baxter.net}
ultimately offering real value to clients. Hamilton/Burlington, Ont., Holiday
The fast-paced workshops fulfill Inn Burlington Hotel & Conference
the educational requirement towards Centre; June 1, Montreal (English),
becoming a Certified Sandals Specialist, Holiday Inn & Suites; June 6, Burnaby,
as well as the maintenance requirement BC, Hilton Vancouver Metrotown;
AIR CANADA VACATIONS for agents already holding CSS status. June 7, Langley, BC, Sandman Signa-
Product launches The majority of workshops take place ture Langley; June 8, Kelowna, BC,
April, September dates in the morning (7:45 a.m. – 12:30 p.m.), evening workshop, Holiday Inn
Air Canada Vacations is inviting however, in select cities, afternoon Express; June 13, Winnipeg, Hilton
agents to save the date for its up- (1 p.m. – 5:30 p.m.) and evening (5 p.m. Winnipeg Airport Suites; June 14,
coming Europe, Cruise and Canada – 9:30 p.m.) sessions are available. In Saskatoon, Holiday Inn Saskatoon;
product launch, set for April 25 in Quebec, workshops are offered in both June 15, Regina, SK, Sandman Hotel
Montreal and April 27 in Toronto. English and French. Suites & Spa; June 21, Kingston, Ont.,
Details to follow. ACV will also be In addition, the Sandals workshops Holiday Inn Express; June 22, Belle-
hosting Sun product launches in are ACTA approved. Each agent or ville, Ont., Fairfield Inn & Suites by
September as follows: Vancouver, manager who completes a workshop Marriott; June 28, St. Catharines, Ont.,
Sept. 12; Halifax, Sept. 14; Montreal, receives 10 credits towards their Certi- Hilton Garden Inn Niagara-on-the-
Sept. 19; Toronto, Sept. 21. All events fied Travel Counsellor or Certified Travel Lake; June 29, Markham, Ont., Monte
will be held from 5 p.m. to 8:30 p.m. Manager designation. Carlo Inn & Suites; Aug. 2, Oshawa/
Further details to follow. Space is limited and agents are encour- Ajax, Ont. Hilton Garden Inn Ajax;
aged to register early. A non-refundable Aug. 10, Toronto, evening workshop,
fee of $40 is required at the time of Holiday Inn Toronto Yorkdale; Aug. 29
SANDALS RESORTS registration. All participants will receive – Laval, QC, afternoon workshop,
Agent workshops a workbook, a supply of the newest collat- (French), Le St-Martin Hotel & Suites;
April – September dates eral materials, a certificate upon com- Aug. 30, Laval, QC, (French), Le
Sandals Resorts will once again pletion of the workshop and an exclusive St-Martin Hotel & Suites; Sept. 6,
travel coast to coast to conduct a booking incentive. Agents can register Mississauga, Ont., Hilton Garden Inn;
series of informative and inspira- online at http://www.uvisandals.ca . Sept. 6, Quebec City, QC, afternoon
tional travel agent workshops, April The Sandals 2017 Canadian workshop workshop (French), Hotel Quartier;
through September. schedule is as follows: April 25, Toronto, Sept. 7, Ottawa, Ottawa Conference &
With the understanding that evening workshop, Holiday Inn Toronto Event Centre; Sept. 7, Kitchener, Ont.,
agents and their clients have many Yorkdale; April 26, Vaughan, Ont., Hilton Holiday Inn Kitchener Waterloo Hotel
choices when it comes to the competi- Garden Inn Toronto Vaughan; April 27, & Conference Centre; Sept. 12, Boucher-
tive and often confusing marketplace Barrie, Ont., Hampton Inn & Suites by ville, QC, (French), Hotel Mortagne;
of all-inclusive vacations, Sandals is Hilton; May 2, Halifax, evening work- Sept. 12, Edmonton, Courtyard by
challenging agents to get a real under- shop, Royal Nova Scotia Yacht Squadron Marriott Edmonton West; Sept. 13, Cal-
standing of their difference – through & Saraquay House; May 3, St. John’s, NL, gary, Coast Plaza Hotel & Conference
real up-to-the minute product infor- evening workshop, Glendenning Golf Centre; Sept. 13, Drummondville, QC,
mation, real sales and marketing tips, Course; May 4, Ottawa, evening work- (French), Grand Times Hotel; Sept. 14,
real commission strategies to shop, Ottawa Conference & Event Centre; Toronto, Toronto Don Valley Hotel &
boost productivity and profits, and May 9, Vancouver, Sandman Vancouver Suites; Sept. 15, St. John’s, NL, Fairfield
City Centre; May 10, Surrey, Inn & Suites; Sept. 19, Terrebonne,
BC, Sheraton Vancouver QC, (French), Imperia Hotel & Suites;
Guildford Hotel; May 11, Sept. 19, Windsor, Ont., Holiday Inn
Victoria, BC, Sandman & Suites Ambassador Bridge; Sept. 20,
Victoria; May 16, Edmonton, Trois-Rivieres, QC, (French), Hotel
Courtyard Marriott Edmon- Governeur Trois-Rivieres; Sept. 20,
ton West; May 17, Red Deer, London, Ont., Best Western Plus
AB, Radisson Red Deer; Inn & Conference Centre; Sept. 26,
May 18, Calgary, Coast Plaza Dartmouth, NS, Best Western Plus;
Hotel & Conference Centre; Sept. 27, Moncton, NB, Royal Oaks
May 24, Mississauga, Ont., Estates & Golf Club; Sept. 28, Saint
Hilton Garden Inn; May 25, John, NB, Riverside Country Club.
20 travelcourier.ca | april 6, 2017
0406PG20.indd 20 4/3/2017 2:07:22 PMWEST
BC
AB
TWO ALBERTA HOTELS
GET ATLIFIC MANAGEMENT
Atlific Hotels has announced its
management of two hotel properties
in Airdrie Calgary – the Holiday Inn
Express Hotel & Suites Airdrie-Calgary
North and Hampton Inn & Suites by
Hilton Airdrie. The hotels are situ-
ated next to each other and are ideal Philippe Lacamp, senior vice-president, Americas, Cathay Pacific; Catherine Yuen,
for leisure and business travellers Principle Consultant, Hong Kong Economic and Trade Office; Cathay Pacific
with locations close to the Alberta’s Crew; Teresa Wat, Minister of International Trade and Asia Pacific Strategy
government agricultural sector. The Multiculturalism; Captain Michael Brown, Deputy Chief Pilot (Airbus), Cathay
Holiday Inn has 79 guest rooms and Pacific Airways; Anne Murray, vice-president, Marketing and Communications,
has been recently renovated with a YVR; Lori Miller, Airport Services Manager, Cathay Pacific; Cathay Pacific Crew.
stylish and modern design. The pet-
friendly Hampton Inn has 96 rooms, MORE SEATS TO YVR ON CATHAY PACIFIC
including spacious suites ideal for
families and extended stay travellers. Last week, Vancouver International Airport (YVR) celebrated an increase
→w ww.atlific.com in services by Cathay Pacific Airways, with the arrival/departure of the first
Airbus A350-900 aircraft to operate to Canada. The state-of-the-art aircraft
will fly direct non-stop between YVR and Hong Kong International Airport
FUNDING SET TO UPGRADE (HKG), offering 17 flights per week and an additional 87,360 seats annually
MOUNTAIN ROAD SECTIONS from YVR. With three additional flights per week, CX is offering more direct
flights and seats than any other airline on the route.
Federal and provincial funds have →w ww.cathaypacific.com
been allocated to upgrade two
mountain sections of Hwy. 1 in
British Columbia – one of which – $450 million – is for improvements to and the upgrades could be the most
has proven risky to drivers on an a four-km section of the Kick-ing Horse expensive roadwork in provincial and
annual basis. A total of $469 million Canyon east of Golden. This short Canadian history.
was announced for upgrades through section has a fatality rate three times →w ww2.gov.bc.ca/gov/content/
southeastern BC. Most of the funding higher than the provincial average, transportation
TOP PRIZE TO GOLDEN FOR DMO PERFORMANCE accommodations revenues in Golden
have increased by over 70% since
Tourism Golden has received the Association International, it recognizes 2011. Helping to direct this growth
2017 BC Destination Marketing Golden for outstanding marketing has been the “Tourism Golden
Organization Association Profes- performance and collaboration with Strategic Plan 2017 – 2021 Build |
sional Excel-lence Award. Presented the tourism industry in BC. Golden Create | Communicate | Collaborate.”
by the Tourism Industry Association has seen significant annual increases →w ww.tourismgolden.com
of Canada and Destination Marketing in tourism numbers since 2011, and
april 6, 2017 | travelcourier.ca 21
0406PG21.indd 21 4/3/2017 2:07:43 PMINCENTIVES click here
for digital extras
CARNIVAL CRUISE LINE
Carnival Cruise Line has enhanced its
Travel Agent Rewards Program – now
THE CRANE BARBADOS offering a new point redemption process
with all gift cards now offered in an elec-
The Crane Luxury Resort in Barbados tronic format. With this change, agents
is offering travel agents an oppor- may now choose from a broader range of
tunity to experience the property gift card selections and receive their elec-
with special rates throughout the tronic gift cards within 30 minutes of
summer and fall of 2017. Approved placing their order. A selection of retail
agents travelling between April and restaurant offerings were also added
22 and Dec. 23 can book a Junior to the program as part of the enhancement. In addition, Carnival has developed a
Garden Suite for US$185 per night, a new version of the point redemption website for the Rewards Program, providing
One Bedroom Ocean View Suite for greater ease of use. With the Travel Agent Rewards Program, agents may redeem
US$270 per night or a One Bedroom points in increments of 10,000 and 20,000 for gift offerings at values of $50 and
Ocean View Suite with a Plunge Pool $100. Points in the program are earned based on online booking activities and
for US$330 per night. Prices include non-booking activities such as meeting with the Carnival sales team, hidden
breakfast daily and all taxes and codes in Carnival’s trade emails, and more.
service charges. As an added bonus, →w ww.GoCCL.com
agents arriving on Saturdays and
staying for seven nights will receive
one night free. To take advantage of
these rates, contact CanLink Travel AQUA EXPEDITIONS
Representatives at 905-235-9091 or:
→info@canlinktravel.com Aqua Expeditions is offering travel five-star guest service; adventures
agents and members of the travel including biking, hiking, wildlife
trade a discounted rate to travel on viewing, cultural meet-and-greets,
BAHIA PRINCIPE select Aria Amazon and Aqua Mekong and more; educational learning
departures, to discover first-hand the experiences, such as excursions into
Bahia Principe Hotels & Resorts has unique guest experience for which local riverside communities and fas-
a new travel agent rewards program, the company is known. Agents will cinating guide presentations; culin-
BAHIA PRINCIPE REWARDS. Agents experience the exceptional levels of ary activities, including visits to local
enrolled in the program will have the luxury, customer service and quality markets and cooking classes; and
opportunity to select from a variety of that Aqua Expeditions has created relaxation in the on-board spas and
rewards and experiences, such as free on board, and learn more about the plunge pools. Accredited IATA agents
stays at Bahia Principe’s properties culturally rich areas of the Peruvian are offered a special rate of $350 per
in the Dominican Republic, Jamaica Amazon and Mekong River. Three-, person, per night, or $400 per night
and Mexico; spa treatments at Bahia four- and seven-night itineraries for single occupancy. Guests accom-
Spas; exclusive dinners and entries for are available on the Aqua Mekong panying agents will receive 50% off
destination parties; transportation between May 5 and 12. Each depar- gross rates (limited to one companion
and excursion vouchers; and special ture will include: luxurious accom- per agent).
travel rates and discounts at all Bahia modations in custom-designed suites; →w ww.aquaexpeditions.com
Principe properties. Upon registering,
Bahia Principe Rewards members
will be given 250 welcome points CAYMAN ISLANDS
to jump-start their rewards. From
there, 100 points will be awarded for Cayman Islands tourism authorities are reminding travel agents that they can
each room night booked at a Grand earn rewards for bookings. Those who become a Cayman Islands Specialist qual-
Bahia Principe Hotel and 125 points ify for benefits and rewards. Prizes are given to the agents booking the highest
awarded for each room night booked number of guests to the Cayman Islands for the month and for the agencies
at a Luxury Bahia Principe Hotel. employing the winning agent. Prizes of $500, $250 and $100 are available.
→w ww.bahia-principe.com/b2b →w ww.CaymanRewards.com
22 travelcourier.ca | april 6, 2017
0406PG22.indd 22 4/3/2017 3:54:50 PMYou can also read
