Winning Partnerships - In Conversation - Cybage
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Issue 29 | January 2021 | News Magazine of Cybage Software Pvt. Ltd.
Winning
Partnerships
Head of E-commerce
at Dan Murphy's
In Conversation
VP - Business Development
at Cybage Software
CYBAGETIMES | January 2020 | 1
A math teacher took a bag of cookies out of her purse and Lesson: Examine the opposite person’s viewpoint (and not Finally, one cookie was left, she wondered what he would do.
asked a little boy, “If I give you two cookies, and then another yours) before jumping to conclusions! With a nervous laugh, he took the last cookie and broke it in
two cookies, how many cookies will you have?” “Five half. He offered her half, as he ate the other. She snatched the
cookies,” he replied. The teacher kept thinking about the cookie incident on her half, fuming at the nerve of the fellow who didn’t even have
metro ride back home when she suddenly noticed that the the courtesy to express gratitude.
She was surprised by his reply. So, she used her fingers to man sitting beside her grabbed a cookie from the bag, which
help him count. “Look, if I give you one, two—TWO cookies— was placed in between them, and put it in his mouth. As her stop came, she gathered her belongings and headed to
and another one, two—TWO cookies—how many cookies the exit, refusing to look back at the thief. When she reached
will you have?” He again answered, “Five cookies.” She ignored his rude behaviour to avoid a scene. But as home and opened her purse to take out her keys, she gasped
she continued munching the cookies, the thief kept pace at in surprise. There it was, her untouched bag of cookies! She
The teacher was annoyed but decided to try with a different diminishing her stock. With each cookie she took, he took moaned in despair as she was the one who had been stealing
object. “If I give you two chalks and another two chalks, how one too. his cookies!
many chalks will you have?” “Four chalks,” the boy replied.
Lesson: Examine your own viewpoint (and not the opposite
Relieved, the teacher reverted to the original question. “Now person’s) before jumping to conclusions!
tell me, if I give you two cookies and another two cookies,
how many cookies will you have?” “Five cookies!” came the Two conflicting lessons within hours. How? Because the
reply. viewpoint of the two lessons is a “viewpoint”. You see,
viewpoints (as the name suggests) are just unidirectional
Angry, the teacher chided the little boy for lying even perspectives. They don’t encompass 360 degrees view.
though he could count. “I am not lying, teacher,” the boy Perspectives create ‘opinions’ while the entire picture
clarified as he took out an extra cookie from his lunch box! uncovers ‘facts’. As the saying goes, “Everyone should be
Embarrassed, the teacher sheepishly put the bag of cookies entitled to their own opinions, but not to their own set of
back in her purse. facts!”
HIDE
From The CEO’s Desk Often, the one thing that differentiates successful people
is their willingness and patience to ascertain facts before
jumping to conclusions.
STEAL
Sincerely,
Arun Nathani, CEO & MD
www.arunnathaniblog.com
2 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 3
Lynna Barrett enjoying her passion
Winning Partnerships for cooking with her daughter Emma
I have been in Australia for over ten years and Can you tell us about your journey impact on the culture of the business, team advocacy,
into technology? and engagement.
am fortunate to have a wonderful family,
I have worked in quite a few start-up companies
including my supportive and early on in my career. This helped me gain
What are the areas that Dan Murphy will focus on to
adventure-loving husband, a beautiful and hands-on experience across all business functions.
lead the competition and provide value to its
customers?
kind daughter who is seven, and not one, but I was always eager and willing to take on new
challenges and additional responsibilities. I was The three pillars of the F21-F23 strategy, including
two affable and energetic Portuguese water fortunate to be in the right place at the right time ‘Fundamentals’, ‘Commercials’ and ‘E-commerce 2.0’ are
dogs named Tiger and Blue. I have been lucky when I worked for ‘Cotton On Group’ and was focused on both; fixing the core and driving innovation to
given a high-profile project to manage the launch accelerate the growth of E-commerce beyond the current
enough to have found my calling in my career of E-commerce. I went on to lead all aspects of momentum-all underpinned with a customer-centric
which is E-commerce, and I have satisfaction, E-commerce for the group for many years. mindset, an iterative approach, and agile methodology.
meaning, and connection to my work and the I remember thinking that the only thing better According to you, what is the ‘next big thing’ that is
people I work with. This gives me energy and than working for ‘Cotton On Group’ was if I could going to happen in the tech industry?
keeps me motivated each day. ‘do it all again’ and repeat the experience of
The democratization of programming is a trending theme
and could be the next big thing. This will put software
E-Commerce
development in the hands of the untrained to configure to
their heart's content rather than relying on programmers.
The
What fuels your inspiration?
Developing as a person and as a leader so that I can have a
Evangelist
positive impact on my family and society at large.
Is there a day in your life that you would like to relive?
I recently celebrated my birthday. My daughter and
husband made it very special for me by gifting me
beautiful books aligned to my cooking hobby and also
very kind handwritten letters. I even got a surprise present
delivered from my E-commerce team! I felt very lucky and
blessed this year especially on that day.
setting up E-commerce for a large traditional clarity on roles and responsibilities and designing together The last gadget you bought and why does it excite you?
bricks and mortar organization, expand it and what measures of success will look like. Luckily for us, the
run it smoothly. I would take with me all the Cybage team made the kick-off very easy and held our The new Fitbit. It excites me because I enjoy exercising
learnings and know-how I had developed, but in hands through onboarding, enabling the teams to work and doing mindfulness and meditation. I like to review
new industries that would give me a breadth of harmoniously together almost from day one. all the visualizations and statistics on my overall health
business exposure I enjoyed so much. and wellbeing.
Lynna Barrett You must have worked with multiple business partners,
What is your work-life balance mantra?
Head of E-commerce
what do you think are Cybage's differentiating factors?
Now I am humbled to be partnering end-to-end
Dan Murphy As business partners, the Cybage team understands the Family first is my work-life balance mantra. This means
across the Endeavour Group as the Head of
benefits of creating partnerships that deliver shared value. that I prioritize my family over my work when push comes
E-commerce, working to define and set the
They are very professional and thoughtful partners who to shove. And this makes me proud that the people I love
F21-23 E-commerce strategy for the iconic brand
bring flexibility and scale into all areas of the E-commerce the most know they come first despite the demands of
Dan Murphy’s.
and digital marketing operation. They also seek feedback my career.
What excites you most about Dan Murphy? on an ongoing basis and are eager to make improvements
as well as give us suggestions on what we can do as well What’s the best advice you’ve ever received?
What brings you back to work every day?
to strengthen and continuously unlock business ‘Think 1+1 = 3’ is one of the best pieces of advice I have ever
The culture of the company excites me. What values together. received. It is always about partnering and building ideas
brings me back to work every day is my vision of
with others and seeking diverse views in order to come up
building up a team that is more diverse in What specific type of technology will give leaders within with a better solution.
thought, experiences, and gender across the your industry the competitive edge?
E-commerce industry and within the business.
Artificial intelligence which uses real-time decision Being a woman leader, what are the challenges you
These diverse views allow the team to unlock
making is changing the landscape and revolutionizing have faced and what advice would you give to other
and generate better solutions for a customer
the digital economy. Leaders who understand and bring working women?
or a business problem, so it keeps me
artificial intelligence to the forefront of their strategies
learning always.
will give their organization a competitive edge. The first time I became an ‘Executive’, I lacked
How do you describe your relationship confidence and doubted my abilities. I was in the minority,
Tell us about your leadership traits and your principles being a female, and also being much younger than my
with Cybage?
that influence your employees and the team? peers. I got through this because I was lucky to be put
I see Cybage as a hybrid to our team. Right through ‘women in leadership training and executive
from the onset, both parties came into the I am focused on ensuring that my teams are aligned, are coaching’ which grew my confidence in my abilities.
partnership to make it a successful clear on how they can contribute to the strategy, and are My advice to other woman leaders is to speak to your
long-term relationship. With this comes
rewarded for and understand ‘how’ we achieve our results superiors about training and development programs so
a high degree of transparency and
openness to continuously improve is as important as the result itself. This has a positive that you can also find your voice and have the confidence
ways of working and ensure there is to speak your mind when you have something to say.
Lynna with her Portuguese Water Dogs
4 | CYBAGETIMES | January 2021 Tiger (L) and Blue (R) CYBAGETIMES | January 2021 | 5
News & Accolades
Cybage NEWS
Round
Table
The Future is Digital The next-door Indian on how he built
In an exclusive interview with Tech Pod, a business empire
Arun Nathani talks about how Cybage In conversation with YourStory, Arun Nathani talks
Live Video Podcast appreciated the value of technology early in its about Cybage’s journey of becoming a multi-location
existence, digital transformation and growth. IT services company, and highlighting core excellence
We continued on our journey of engaging digitally with our partners and prospects with a series and customer loyalty as the mantra of success.
of video podcasts. Cybage hosted intriguing sessions with industry stalwarts who delved into
conversations about recovery, resilience, and innovations.
Is the digital health adoption
rate here to stay? Alliances will double business opportunities The beginning of a journey
Cybage is increasing its focus on enterprise Arun Nathani, CEO & MD, Cybage, reveals the story of
Never were digital channels adopted at this mind-boggling services. “Building alliances and partnerships will Cybage’s birth and evolution in conversation with
rate as they have been in this unprecedented crisis. The be an important part of our new strategy,” says DQ Channels. Hear the story from the man who built
intersection of healthcare and innovation has pulled down Arun Nathani. the empire!
barriers for a better present and future. Could this possibly be
the "Uber" moment of digital adoption in healthcare? Cybage
hosted an elite panel of healthcare technologies to explore
the nuances of this debate.
Leaders on #5YearsofDigitalIndia Putting Human in HR
”Digital transformation is not only about how Human resource is all about infusing more humanity
Impact on Digital Media & Defining we run our businesses, but it’s also about how we into the workplace. Elston Pimenta, HR Head, Cybage,
the New Normal—Navigating run our lives.” Arun Nathani, CEO & MD, Cybage, talks to ETHR about handling employee engagement
through a Global Crisis expressed on the 5th anniversary of Digital India with a difference.
Reeling under the heavy impact of COVID-19, the Media,
Advertising, and Publishing industries are now navigating
the opportunities of the new digital normal. To explore more,
Cybage hosted the stalwarts from the industry to discuss
the various dimensions post COVID-19.
EVENTS
Covid-19 Crisis & Recovery—
A Media and Advertising Future Directions Driving Value in the New Normal
Perspective—APAC Phocuswright Europe Online 2020 Virtual Supply Chain Summit by Alcott Group
A few months into dealing with the crisis and the new The much awaited global Travel and Hospitality event Karthikeya Nimmagada, Cybage attended one of the biggest
normal, the question being asked is - How different will the Phocuswright Europe Online 2020 is a great platform to Virtual Supply Chain Summits that had 50 keynote speakers
post COVID-19 era be? To uncover more, Cybage hosted network, engage, and learn how to prepare for the next era and panelists from around the world. The theme centered
a dais for the industry leaders to discuss more on the way of travel. Bhushan Navare, Sr. Consultant, Pre-Sales, Travel on preparing for the recovery after COVID-19 and had 12
forward and how they see a path to recovery. and Hospitality—Cybage, engaged in fruitful discussions discussion panels that tackled topics around practical supply
and debates about the future of travel and beyond at the chain solutions for a fast recovery.
two-day Center Stage event with fellow industry veterans.
Warehousing in COVID
Times—Operational Resilience
and Recovery in the New Normal
Cybage hosted a video podcast to dive deeper into how to
build sustainable logistics resilience for the future and build
a recovery path. They discussed the operational challenges
for organizations to streamline supply chains in an evolving
logistics landscape.
6 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 7
1. Which is that one assignment at Cybage that you are proud of? 4. What are the characteristics that you believe every leader should possess?
This is actually a very hard question because I am genuinely proud of all my assignments. One of Humility, empathy, accountability, vision, and the ability to listen, are some of the
the best parts about my job is the fact that every day presents a unique challenge. Some most important leadership characteristics. Some people might view these
assignments are more challenging than others, but it’s always a learning experience. I see characteristics as weaknesses, but whether you are running your own business or
myself as a “lifelong student”. I cannot ask for anything better than the ability to challenge leading a team in a larger organization, the best leaders are able to positively
myself and to learn from my fellow colleagues and customers. interact with their employees, team members and clients. At the end of the day,
the only thing that we all have once we leave this earth is our legacy, and
2. One of the technology trends that you regularly follow. companies are only as strong as the people within them.
In Conversation I really have a passion for IoT. A few years ago I decided to challenge myself to 5. What is the one piece of advice you would like to give to your team and
Keep
build a smart home. Until today I continue to automate and try to connect as Cybagians in general? What’s your Monday motivation?
many things as possible, including window shades that rise with the sun
and lower to control room temperature. Many people go through life never getting in touch with their greatness. In my
opinion it is because of a lack in motivation and not doing something that is
3. How have you evolved as a professional? According to you
Hustling,
worthwhile to us. The question that we all need to ask ourselves is—how do we
what are the common factors that contribute towards the evaluate ourselves? Your Monday motivational talk should be the same as the one
growth of an organization and its people? you give yourself every day—what contribution am I giving to society? What
legacy will I leave behind? Now, the truth is, no one can operate with a positive
Keep
I am very big on never letting any learning opportunity be outlook 24/7. However, if we put effort into ourselves, and work towards
taken for granted. However, very often my ambition or as self-mastery by never stopping to work on ourselves, developing and inspiring
my wife calls “the quest to reach and exceed full ourselves, the moments of us being down, lost or not inspired, can be converted
potential”, forces me to stretch myself too thin, and into positive learning experiences. Les Brown once said, “Many people will leave
Learning
often, the important things in life like family tend this universe without a trace….in fact under their name we can put not used up.”
to suffer. But if I had to take one positive from Leave your mark today and repeat the next day.
this current COVID-19 pandemic, it has been Grigori with his wife
the flexibility that it has granted me, to not 6. Rumor has it, you are an avid photographer and recently self-published and children
only concentrate on work, but also a book on India. Can you tell us more?
spend more time home with my
In Conversation with Grigori Shafiro kids. That being said, I thank I have always wanted to work for National Geographic - travel the world
Vice President - Business Development, Cybage. Cybage for thinking about photographing and learning about new cultures and the wonderful people that
He talks about his entrepreneurial journey, his people first even during this I share this planet with. However, I know that this is not in the cards for me, at
association with India and the importance of learning. time. Although, many least for now. But over the past decade, I’ve had the opportunity to meet some
companies preach amazing people in India. The different cultures, several religions and people Rapid Fire
work-life balance here inspired me to work on a photographic body. India is very different from
very few actually any other country that I’ve visited. With its amazing and Favorite Place
practice it. rich history, culture and religion, you can visit a UNESCO protected Anywhere with family
Tell us about your professional roles — from your
location in the middle of a bustling city. You can also experience the
first job to your current innings at Cybage. Describe yourself in 3 words
cooking of a Michelin Star rated Chef while dining on street food.
This country is truly a nation of colors, love and happiness, no matter Ambitious, resourceful and perfectionist
My first professional role officially was at the age of 14
how rich or poor someone is. Although, the beauty, the aromas,
as a librarian’s assistant, which needed a special Best book you’ve read this year?
the soul of this country is really impossible to capture through
permission from the head librarian of the borough Mistakes Were Made (But Not By Me)
a lens, I hope that this self-published coffee table book, allows
because of my age. However, having been endowed
others to fall in love with this country as much as I have. Strangest thing you’ve ever eaten?
with entrepreneurial spirit earlier on, one can say my
Snake
first job was many years before, when I used to sell
soda pop and sports cards in sleepaway camp. In my
An Favorite Gadget
freshman year of college, I founded my first company, intense My camera
which centered on supporting non-profit Jammin' moment
organizations in their marketing efforts. with before
Favorite Sport
King of Pop the race
Soccer
I continued growing this company during my
undergraduate and graduate years. I later joined a When I dance, I look like…?
number of start-ups as an Offshore Production A chicken with his head cutoff
Manager, CTO, and VP of engineering to establish and
develop offshore partnership and reduce tech debt. Synonym of success for you
Happiness
This is when I was first introduced to Cybage, and
together with Cybage we engineered a first of its kind
Invisibility or super strength?
application. Invisibility
8 | CYBAGETIMES | January 2021 Grigori's photography CYBAGETIMES | January 2021 | 9
book on India
CybageDigital is pleased to launch
S.C.O.R.E. framework to help brands
4 Digital Marketing Trends You Can't Ignore
achieve their goals by defining their
digital strategy, identifying personas AI and Automation – Data-Driven Marketing
and creating advanced audience an unavoidable must Analytics technology had made its mark
segments, developing engaging, Marketing has taken a huge leap since in the industry. Brands responded
effective creatives and content to be Business Highlight its early days. Today, it is all about accordingly by analyzing various types of
deployed across channels, data to plan marketing campaigns. You
CybageDigital
encompassing smart solutions such as
and leveraging tools for AI (Artificial Intelligence) and Automation. can zoom ahead in the race by
marketing automation.
RE
Deployment of AI and automation thoroughly monitoring the data and
SC
Cybage has played an important part helps brands technologies can do much to lift the
global economy and increase global
trends to determine the types of
campaigns and content can effectively
in redefining the way businesses think prosperity. The finance, automotive, engage your audience. With this strategy
about digital transformation. With our and telecommunications sectors lead you will be better equipped to design
game plan, we help brands achieve AI trends. campaigns that deliver results.
their goals through digital strategy
and marketing tools backed by a Video Is the New King of Content
Personalization is Predominant
scientific, data-driven approach.
In an ever-evolving competitive market, People more often than usual are
personalizing marketing content is of vital spammed with marketing content. But
Cybage has been servicing global
importance. The end consumers prefer what is important is your content
leaders in the Advertising and
Their Goal(s)
brands to offer personalized marketing catching attention. Impressive visual
Marketing space for over two decades.
content, and their behavior supports this; effects will always capture the attention of
This has ensured an inherent
knowledge of the Marketing when digital marketing specialists a lead in an emotionally engaging
Technology ecosystem, helping us segment email campaigns, so audience manner. We have seen repeatedly that
realize the importance of a A framework to deliver members only receive content that aligns video increases organic traffic and
methodology that spans the entire personalized, with their interests, open rates increase conversions. People retain information
customer journey and enhances each connected experiences substantially. better as viewers than readers. The four
touchpoint across it. common video genres that businesses
are focusing to get a good lead are:
Our digital capabilities help customers develop engaging designs, effective explainers, product demos, how-to’s and
S.C.O.R.E. an engaging experience. content, robust data and analytics testimonials.
We Strategize and assess capabilities platforms that ensure a 360° view of
to define a roadmap for all our the customer, and automation of Create engaging
Orchestrate
Build a connected
Converge
customers (audits and assessments, marketing operations and workflows interactions Deliver personalized
Resonate
ecosystem
for quick and effective omnichannel experiences
platform and solution, media Audience Analysis Content & Creative
implementations. If you think about it, Production Marketing Automation
planning, BI and analytics). We and Segmentation
Programmatic
Ad Exchanges & Digital Presence
Converge our capabilities to build a brand strategies have always revolved Ad Platforms (Web/Mobile/Social) Marketplace Management
connected ecosystem (Audience around the customer—enhancing Tag Management, Campaign & Audience Ad operations
experiences across the customer DMPs & CDPs Management
analysis and segmentation, Agency
Assess, consult,
Strategize
trading desks, Ad exchanges, tag journey. Brands have to map this & conceive
management, and so on). We journey by driving potential the digital roadmap
Orchestrate to create engaging customers to their properties, Audits and Assessments
interactions (Content and creative engaging with them, converting Platform &
Solution Architecture
production, Digital properties, visitors into customers and ensuring Employ insights to
Evaluate
Media Planning
(Web\Mobile\Social)). We Resonate to customer retention. achieve your goals
deliver personalized and omnichannel Digital Analytics,
experiences (Marketing automation, The pandemic has further changed 5 2
MTA, MMM
1 Data Visualization
Social, Search, Display, Programmatic, the dynamics and people’s media 27 Data Driven Insights
Email/SMS/ Push Notifications, consumption patterns over the last few
Marketplace Management), and most months. Brands that were already
importantly we Evaluate, employ digitally transformed thrived. This led to 5
1
insights to achieve your goals (Digital many brands fast-tracking their digital
Analytics, Data Visualization, Data transformation implementation. Satya
Driven Insights and more). Nadella, CEO, Microsoft recently said,
2 27 27
At CybageDigital, we not only “We’ve seen two years’ worth of digital
transform a brand's digital journey, but transformation in two months”. This
we also create a framework for brands has been a trend across industry | CybageDigital
to provide personalized, digital-first, segments including Retail, Education, | @CybageDigital
and omnichannel experiences. Our Media & Entertainment, Health, Travel | business@cybage.com
and Finance. wi
S.C.O.R.E. framework help brands th
10 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 11
Prasanna
Ambekar
In the Spotlight
Khushboo
Jalota
Apurva
Naik #CREATIVITYATITSBEST
Cybagians unleashed their creative side
at the #Creativityatitsbest competition. The winning entry Komal Londhe's
Creativity was at its best which included submitted by Bhimsena Rattihali super groupfie entry
beautiful paintings, wall mural and rangoli.
#GROOVETOTHEBEAT The entries were judged by Arnaz Dembla
who declared Prasanna Ambekar as
Our first virtual event, #Groovetothebeat brought the winner and also the most liked VIRTUAL GROUPFIE CONTEST
the dance party to multiple screens via Gratifi. participant. Khushboo Jalota was Do you miss clicking selfies with your friends every time you meet
The dance competition saw a number of adjudged the runner-up. up? Yeah, we do too! Nevertheless our first virtual groupfie contest
enthusiastic participants who made sure that there brought back the smiles and the selfies with a twist. Divided by
wasn’t a single dull moment throughout. Samrat Way to go Cybagians!
screens but united by a selfie and Big 25. The contest was judged by
Chhatrala impressed the audience with his moves Mrunal Bhongale who crowned Bhimsena Rattihali as the winner.
and secured the winning spot. Apurva Naik was While Komal Londhe bagged the runner-up position, Bipul
Dropit atthe beat
declared the runner-up and Nidhi Hiwse's dance Kumar’s groupfie got most number of likes.
was awarded the most liked performance. The
dance competition was judged by Akkash Shah.
Samrat
Chhatrala
#LETTHEMUSICSPEAK #MAKINGFITNESSFUN
The virtual singing competition #Letthemusicspeak Fitness does not have to be dull and boring. You can simply burn your
ensured Cybagians get into the mood and sway to the calories in a fun way. You heard that right! Cybagians take fitness
tunes of some remarkable performances. The competition seriously in a fun way which is also the reason #MakingFitnessFun
was judged by the very talented RJ Tia. Arnaz Dembla was such a success! Judged by fitness enthusiast Rajesh Kurup, all
not just won the competition but was also the most the participants made sure that they flexed their muscles. Burning
liked participant. calories is definitely fun, don’t believe us? Ask Robin Marshal, who
won the competition, or Shilpa Wadhwani who was the runner-up or
even Samrat Chhatrala who was the most liked participant.
BRINGING LIFE BRINGING LIFE BRINGING LIFE BRINGING LIFE
Soumya Sreedhar
YEARS
YEARS
TO WORK TO WORK TO WORK TO WORK
Singh Deshagani
BRINGING LIFE BRINGING LIFE BRINGING LIFE BRINGING LIFE
YEARS
YEARS
TO WORK TO WORK TO WORK TO WORK
#CRAZYME
BRINGING LIFE BRINGING LIFE BRINGING LIFE BRINGING LIFE Who knew that the serious, dedicated and hardworking Cybagians had a crazy
YEARS
YEARS
TO WORK TO WORK TO WORK TO WORK
side to them? Well, the participants of the #CrazyMe competition proved that a
little bit of craziness doesn’t hurt at all. This energetic and completely crazy
BRINGING LIFE BRINGING LIFE BRINGING LIFE BRINGING LIFE competition was judged by the leader of craziness Baba Sehgal who selected
YEARS
YEARS
TO WORK TO WORK TO WORK TO WORK
Sreedhar Deshagani as the winner, Soumya Singh as the runner up and
Arnaz Anuradha Kawley as the most liked participant. Cybagians now know who to
BRINGING LIFE BRINGING LIFE DemblaBRINGING LIFE BRINGING LIFE look for, for their dose of crazy time!
YEARS
YEARS
TO WORK TO WORK TO WORK TO WORK
Shilpa Robin
12 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 13
Wadhwani Marshal
BRINGING LIFE BRINGING LIFE BRINGING LIFE BRINGING LIFE
YEARS
YEARS
TO WORK TO WORK TO WORK TO WORK
Chefs at Cybage
Who doesn’t like the aroma of fresh bread especially the one that is baked at home?
Make the winning dish Pamela Britto’s delicious baked Zopf bread bagged the runner up spot at the
at home now! #Masterofkitchen competition
Cooking Beyond
Cooking is always fun,
be it at home, at a
cookout or even at
a virtual cooking Zopf Bread Method: Do the same for the other two and
using the 3 long ropes of dough
Boundaries
For the Dough work into a braid.
contest.
Ingredients Activate the yeast by adding
That is exactly what For the big Braid
For the Dough lukewarm water to it and letting
#Masterofkitchen was Flour - 3 cups it sit for 5 minutes. Work with the bigger part of the
all about—lip smacking dough and repeat the above steps
Dry active yeast - 2 ¼ tsp Mix flour, eggs, sugar, salt and
dishes created by 15 talented Sabyasachi Saha to make 12 inch long ropes
Sr. Visual Designer Lukewarm water - ¾ cup activated yeast together to form and braid.
participants that were judged
Eggs - 3 (reserve 1 yolk for glazing) a soft dough. Leave aside to rest
by Mayur Tiwari, executive for an hour. Leave the two braids to proof for
chef, Ritz Carlton Pune. Sugar - 5 tsp 30 minutes.
Sabyasachi Saha’s Prawns Salt - 1 tsp Deflate dough and divide it into 2
Carefully place the smaller braid on
Curry was the winning dish parts in the ratio to 1:2.
the bigger braid and glaze them
and Pamela Britto was with yolk.
For the small Braid
declared the first runner up.
Work with the smaller part of the Sprinkle sesame or poppy seeds
dough and divide into 3 equal parts.
Bake at 400°F for 30 minutes.
Roll each of the part into
Prawn Curry a 10-inch-long strip.
Recipe shared by Pamela Britto
Ingredients
For the Marinade
Prawns, cleaned and deveined
- 500gms
Method
Salt - 1½ tsp In a bowl marinate the prawns with salt and
Turmeric powder - 2 tsp turmeric powder. Mix well and refrigerate.
For the Spice Powder Heat a heavy-bottom kadhai or wok. Over
Cumin seeds - 1 ½ tsp a medium flame, roast cumin seeds, coriander seeds, black
Coriander seeds - 1 ½ tsp peppercorns, fenugreek seeds, and dried red chilies
Knotty Affair
Black peppercorns - 7 for about 2 minutes till fragrant and take off from heat.
Fenugreek seeds - ¼ tsp Once cool, add the roasted spices to a blender or grinder and blitz
Dried red chilies, into a powder.
preferably byadgi - 15
Add garlic, onion, ginger, tomato, and tamarind paste to the blender and
For the Paste blitz it up to get a paste consistency. Add ½ -1 teaspoon of water, if required
Garlic, chopped - 7 cloves and set aside.
Onions, chopped - 2 ½ tbsp
Ginger, chopped - 1½-inches Heat oil in the kadhai or wok and add mustard seeds over a high flame.
When they start popping and spluttering, toss in green chilies and curry
Tomato, chopped - 2 ½ tbsp
leaves. Immediately add onions and stir for about a minute.
Tamarind paste - 2 tsp Add the paste and stir well. Reduce heat to medium and cook, stirring
Vegetable oil - 1 ½ tbsp continuously, scraping the bottom of the pan.
Black mustard seeds - ¼ tsp
Green chilies, each cut Add ½ cup water, coconut milk, and coconut paste and mix well. Keep
stirring for 7-8 minutes till it simmers. Check for seasoning and add salt,
lengthwise in half - 3
if required.
For the Curry
Add the marinated prawns and stir well. Cook gently for about 3 minutes till
Curry leaves - 14 prawns are cooked through. Remove from heat.
Onion, finely chopped - 2 ½ tbsp Serve hot with rice.
Thick coconut milk - 2 cups
Recipe shared by Sabyasachi Saha
Coconut paste, fresh - 4 tbsp Pamela Britto
Salt to taste UX Designer
14 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 15
Learning & Development
Manoj Shetty
Lead-Technical
Architect
IOT & Cybage Launches
TechTonic truly represents MOBILITY
FEST
‘when you know, you grow’.
(Exploring a 360o perspective)
TechTonic 2020
Cybage kickstarted
one-of-its-kind webinar
series planned to
enhance, learn, and
delve deep into the
SERIES
Brilliant insights were presented
on various subjects such as data
Redshift and Snowflake. Paresh also
indulged the audience in his expertise
warehouse vs data lake among others. on Azure Data Warehouse vs Azure
details of the DevOps Data Lake. He presented the difference
The SMEs Manoj Shetty, Paresh Rane, between the two and how to manage
instruments, design of Ratish Mohan, Lalkar Chhadawelkar, data in the best manner. With the help
CI/CD workflow using targeted some intense aspects about of fascinating case studies, participants
their topics. learnt various advanced data analytical
open source tools and solutions on various cloud platforms
While Manoj Shetty, Lead Architect
AWS services, create (DevOps, Cloud & Blockchain)
with industrial
use cases.
and manage AWS presented client case studies – DevOps
Automation using CI/CD & Containers, Curious minds in the audience raised
infra using IAC tools, Ratish Mohan spoke about 5Ws & H of queries such as: How can we monitor
and many more DevOps. Similarly, an interesting take
was presented on DWH technology
query performance on AWS Redshift
platform? Does data lake remove
exciting technical by Paresh Rane, Senior Technical need of data warehouse? How to
TechTonic ’20 encompassed the theme digital empowerment in interactive sessions and round-table discussions on various Architect. The key criteria for choosing verify if Index in Snowflake tables are
through mobility, whether at work or play. The event topics such as mobile trends and mobile digital disruptions skills. The ongoing a subject like DWH technology was to optimized? And many more.
emphasized the need to scale up the digital reach with the in the connected world. This helped the participants to get a
thorough understanding of the platform.
program witnessed 401 offer insight on scalability, reliability,
‘Connected World’ and build solutions for a better tomorrow flexibility, and security of the There are many more
with the Internet of Things (IoT). enthusiastic Cybagians technology. The participants also webinars in the
Each week included expert sessions, brain teasing quizzes, got to learn more about other pipeline to give the
This exclusive org-wide event focused on the technical and gratifying the winners. It sure turned to be a great participating and a competitive EDW offerings from participants more
advancements and latest happenings in the world of IoT & example where the theme of IoT & Mobility was embraced
highly accomplished pioneers of cloud technologies knowledge on various
Mobility. It gave a chance to Cybagians to explore IoT & Mobile's with points. IoT is one of the greatest disrupters for the Microsoft and Google. He subjects.
360o perspective. This platform also let the Cybagians connect technology trends. And mobile is the principle channel at list of speakers presented valuable insights
with the experts in the center of this disruption. The mobile sessions covered
this field and aspects of platform selection strategies, deep dive
providing knowledge on cloud platforms assisting
customers to achieve a new
participate into mobile payment systems, use of tools for to the best of way of data warehousing
APM or Firebase as mobile backend-as-a-service, through SaaS based
and other trends. The IoT sessions covered their ability. offerings: AWS
introductory sessions and deeper dive
sessions into IoT Platforms for Azure, and
AWS, Edge Systems and IoT.
Esteemed speakers at the
16 | CYBAGETIMES | January 2021 felicitation ceremony
CYBAGETIMES | January 2021 | 17
Come August and Cybage gears up to Atul Khatri brought in the much-
embrace the festive fervour. Decorations needed positivity with humor CYBAGIANS SHARE THEIR
and festivities sprinkled all around makes
coming to the campus even more exciting.
through his show at Cybage.
LOCKMATE’S PICTURES!
To bring in positivity, cheer and
2020 has been a rather odd year for the laughter, Cybage decided to host
world. The world stood still, but we kept our a live comedy night with Atul Khatri
spirits alive. We kept going no matter what, for Cybagians. The show started
and that’s what the spirit of Cybage is all
at 9 P.M. sharp on 20th August
about. At Cybage, we never stopped having
with our CEO, Arun Nathani who
a life. And that's why the HR team at Cybage Connecting Virtually addressed all the Cybagians with his
comes up with events that unite Cybagians
motivating words. This was followed
from all over. The HR team at Cybage
by the virtual standup comedy
planned out various events till the end of the
year to help Cybagians taste the flavor of fun show by Atul. This was just the
even from home. breath of fresh air that we needed
during these distressing times. He
entertained us with an array of jokes
filled with sarcasm, wit and irony
which made our evening delightful.
His office jokes were the icing on the
cake as we could all relate to them.
Hola Tambola!
Amongst a long list of events from HR, one was
favourite ‘Tambola’ where all you need is a wee
bit of luck. So, on a usual workday, when the
colourful emails read, “ARE YOU READY TO
PLAY”, Cybagians knew they were coming back When asked what inspires him,
to normalcy. This year Cybagians reminisced he said, “Everything!” “You open a
about the times when the enthusiasm, newspaper and you have material
laughter, celebrations and music filled the worth three to four hours staring
lawns and premises of Cybage. Amidst shouts at you. There is Bollywood, cricket,
and cheers we would make our evenings politics — at least two hours of
come alive. Well, everything was same this material every day,” he says. But
year except that the host for the events was he also feels that the best kind of
seated on the other side of the screen and the jokes are the ones that are drawn
participants sat in the warmth of their homes from personal experiences and
and played. observations.
So, the event, ‘Hola Tambola’ on a lazy At the end, Ritu Nathani, Director,
Saturday started with eager participants Cybage gave the vote of thanks.
hooked on to the Zoom call. Rolling out the The show was a big hit.
numbers one by one, Elston Pimenta, Head, HR
made the game come alive. Along with Charu Rai –
Manager, Education and Learning, enthusiastic calls
Thursday Comedy Night with
of winners filled the virtual room. A whopping 2500
Cybagians had bought tickets. The accumulated Rs.
40,000 from participants was topped by Cybage to
take the sum to Rs. 1 lac as some lucky Cybagians
Atul Khatri
managed to sweep the game.
18 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 19Your Story
I joined Cybage in 1998, and there Cybage, and I could write a book on Only if there is something urgent, As the clock struck 12, my phone I have always believed in one thing –
hasn’t been even one moment of them. Yet out of all these, if you ask I receive a call from office. I have seen buzzed with an email notification. whatever happens, is for ‘good’.
regret doing so. From the very me to recollect my most cherished my friends in other organizations who I opened the email—my test report I had to find the good in this phase.
beginning, I got full support from the moment, I will mention the one when neither got any support nor empathy was in and I had tested positive for The good thing was that my mother
company. My daughter was about 4 in 1999 (or maybe 2000) on my from their offices when they needed the virus. My doctor had already who is 60+ had minor symptoms and
then. I would come in early so that birthday, Arun and Deepak went it the most. I feel so blessed! detected pneumonia and had needed no hospitalization. The good
I could go back home on time. And together to Archies and got me a gift. recommended that I get thing was that my daughter was
on some rare occasions if I got late, It was such a lovely gesture. Cybage I reported to Deepak for 18 years. hospitalized irrespective asymptomatic. They were in
someone always dropped me at has helped me grow professionally He has been my mentor. Knowingly of what the COVID-19 the comfort and warmth of I already had the virus in me which
Yerwada to make it easier for me to and as a person. From the shy and and unknowingly, I have picked up report would suggest. our home. The good thing was 'positive' and to add to it I had
reach my home which was meek me, I have become bold and some traits from him and learnt a lot The notorious virus was that my doctor’s my 'positive' attitude. I simply applied
in Bhosari. upfront now. My nature then was the from him. When he gave me knocked on my door. diagnosis was spot on. the mathematical rule to it and with
reason why there was some doubt responsibilities, he also gave me It was here. The minute faith turned the two positives into my
Being a startup company, I got when I was being promoted as a the authority to be able to fulfill I read the report, I went The good thing was that positive recovery journey. You might
exposure to many areas of manger. Just because I was good at my duties to the best of my ability. blank. My world I got admitted and the be thinking why this repetition of the
work—front office, finance and HR. my work didn’t mean that I would I learnt decision making from collapsed. treatment was on. Now word, but it's all about 'staying
Initially, I did the travel bookings, also be a good manager, but I did him—especially as purchase was the time to be positive' mentally, emotionally, and
I Battled
Ba
visas, etc., and I used to conduct prove myself. All this was possible due procurement was handled by me. patient, keeping the physically. The rest will be taken care
interviews for recruitment. As the to the culture and encouraging There were so many things in which hopes high and letting of by the medical practitioners, who
environment here. My confidence he gave me a free hand to make God guide me through know what is best.
The Virus
company grew, I got involved in a
variety of things that I had not done level has increased. decisions. His trust in me helped me this tough time.
before. I was learning all the time. function the way I did. If at all This is a global crisis but our
My work gave me satisfaction. I didn’t Cybage has something went wrong, I would go heroes—doctors, nurses, police are
C
Came Out
My only concern was, standing tall to protect us. The least
have to undergo worries or tension as a great directly to him and tell him. I like
how was I going to we can do is hold the humanity. Even
people were considerate and caring. work-life this quality.
tackle it? My family tested though we cannot hold hands
balance, and
Stronger
positive too, but fortunately they anymore, lets stand up for each other.
Relationships are a two-way street. once I reach Cybage has many attributes worth
were asymptomatic. After tossing Now is the time to empathize and be
If someone is good to you, you will home, I am mentioning, but if I must pick out
and turning in bed that night, the a warrior. We are in this together.
reciprocate. With my bosses and in a totally three from them, they are the
colleagues being friendly, with no different world. fabulous culture, the openness and
decision was made. I was going to Reshma Pardeshi
face it. My brother, who is my Executive-HR To sum up, COVID taught me three
one having an overbearing attitude, the work-life balance. At any point of
mentor and has stood by me things—accept it, deal with it, and
there was nothing to complain about. time you can go to Arun or any person Every single day my patience was
through all the phases of life, conquer it.
I carried on happily and didn’t have in the top brass and speak to them. tested. But this made me realize the
extended his support for this fight.
to be distracted by any futile They do not have the attitude that value of my extended family and
Soon the day will come when we
activities coming out of due to their higher position people friends—I had their emotional
You never know how strong you know exactly how to tackle this virus,
jealousy, office politics, petty should not walk up to them to speak. support throughout. They went out of
are until being strong is the only until then keep your hopes high!
rivalries, and back-stabbing. This is something I have not their way to take responsibility of my
option. The only choice I had was to
Not that there weren’t any seen at all anywhere. family and support them. They were
stand strong and face the fact.
differences of opinion, but I had to accept the truth. My family kind enough to keep my morale high
the culture of openness has My 22 years at Cybage have had to be isolated at home and I by constant communication. They
always prevailed at Cybage. been fantastic! Seriously, had to get hospitalized. I was always made sure that I was in my
t
When things go wrong, you they have! physically weak, but I drove my best moods.
s
can see the true side of a family to the hospital to get their
Ju ic!
person. If ever there was home isolation sanctioned. Having conquered Corona, I can
something amiss, instead of say —it is just a virus, but a stubborn
blaming others the focus would one. This is a bitter fact and we must
t
Now it was time for my
be on finding a solution and accept it. Nobody talks about what is
s
hospitalization. All through the
to be done after you catch this virus.
a
rectifying the wrong. Even if course of treatment, the doctors
t
something was said at the treated the virus while my heart Based on my experience and trusting
n
moment, it would end right ached for my dear daughter. It is my instincts, I realized that
a
there. There was no carrying not easy for a young child to be at maintaining a psychological balance
F
things forward; once on home in isolation especially without is the key to recovery. If you are
something was said, en the mother. Being away from her positive and calm the medication will
M
it was over.
era min was the toughest and the most help. Science best works if it's
I have amassed a fortune of e d touched with faith. This is the time to
M ead-A challenging part of my
take the word 'positive' of the medical
memories in my 22 years at H hospitalization. I struggled between
being a ‘patient’ and a ‘mother’. terminology in the philosophical
'positive' way.
20 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 21L e i s u re
Police Recreational Hall
Never Too Late
Giving BacK Technology is an important part of our lives. Just as it
is vast in ability, there are some hightlights we could
to Learn
to Pune’s Frontline Team
never have known!
• Samsung is 38 years and 1 month older than Apple Human Resources teams across the world rally for
employee satisfaction and experience that is in line
• Registering a domain name was free until 1995
with customer satisfaction. The Cybage HR team is
• The first computer mouse was made of wood one such dynamic group of people that is working
ceaselessly towards this goal. This group of talented
• Android is gender specific. It literally means a human
with a male robot appearance. The female equivalent of individuals has been thriving to bring life to work.
this word is a 'Gynoid' One such individual is Azim Maniyar. An executive in
the HR team, Azim has been doing more than his bit
• The first commercial text message was sent in 1992
to support the ongoing virtual HR events.
• NASA’s internet speed is 91 GB per second
However, it wasn’t a sail in the calm seas for Azim.
• About 51% of internet traffic is non-human. Over 30% is
Coming from a non-technical background, it was not
from hacking programs, spammers, and phishing
a piece of cake for him to extend support to these
• The name Google was created accidentally. A spelling events. Azim was met with a great deal of challenges,
Arun and Ritu Nathani discussing error was made by the original founders who were under
Dr. K Venkatesham honoring Arun but he was determined on not taking a backseat.
the refurbished Police Recreational
Nathani with a token of appreciation the impression they were going for Googol
Hall with Dr. K Venkatesham He decided to learn new skills online and explored
different ideas—learning the needed technologies.
Before After The lockdown did not dampen
He started putting his learning to practice, making HR
Cybage’s zeal to celebrate its glorious I,m probably
What do you think is events more seamless and efficient. His determination
25 year journey that has its roots in your worst quality? too honest.
of learning on the go is worth the recognition and
Pune. We rejoiced by actively giving
appreciation from not just the HR team but everyone
back to our frontline heroes, the Pune
at Cybage.
Police Department. Cybage showed
its support by helping the former
Police Commissioner of Pune,
Dr. K Venkatesham in achieving
his dream to restore and refurbish
the Police Recreational Hall. The
revamped hall now boasts of a That's not a bad thing, I think
custom-designed foyer, a sprawling being honest is a good quality.
hallway, and a delux main hall. This
facility will be used by over 7500
police officers of all ranks for their
personal, official, social, and cultural
gatherings in the post COVID-19 era.
This initiative has enabled Cybage
to breathe life into the off-duty
recreations of our frontline officers. Azim
Maniyar
I don't care about
what you thiink! Executive-HR
22 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 23Corporate Social From illiteracy to managing accounts
Responsibility Bhagyashree supports her family by running a grocery shop.
Because of being illiterate, she could not handle and maintain
her expense records. After undertaking CybageKhushboo’s REBUILDING
HOMES,
‘Adult literacy course’, she can now read, write, calculate,
Bhagyashree enabling her to manage her shop more confidently.
REVIVING
Waghmare
INSPIRING LIVES!
A vocational training that turned
life around
CHANGE,
After the first year of college, Diksha
wanted to take up a job to support CybageAsha undertook
EMPOWERING
her studies and family. But without
the Ashray Housing Project
basic core skills, employment
was not easy. She enrolled for to rebuild homes and hopes
LIVES!
CybageKhushboo's 'Data Entry
Operator' course that provides
vocational training to students like AUGUST 2019
CybageAsha and CybageKhushboo always Diksha Kamble her. Diksha is currently employed as
The Flood Mayhem
walk that extra mile, towards new paths and a Data Entry Operator (DEO) at NSB
BPO Solutions Pvt. Ltd. and supports her family. • The 2019 floods demolished
plans to help the underprivileged change their
houses and destroyed the NOVEMBER 2019
lives for the better. The beneficiaries are the
hopes and livelihoods of families.
living proof of our programs that have helped Changing lives digitally The Proposed Plan
them overcome their challenges, financially • The impact left villagers feeling • Cybage envisioned the
Tabassum, a sole bread earner
they had regressed 10 years. long-term plan for the villagers.
or otherwise. Read along to know a few of our for her family of 4, ran a small
success stories that showcase the transition photocopy shop before the • Committed to improving the quality
from dreams to reality. COVID- 19 lockdown. The legal of life in the rural communities,
formalities required to run her CybageAsha identified 17 homes
business were stalled because that were destroyed by the floods.
Providing sustainable of the complete shutdown and
livelihood she had no clue as to how to apply
Manoj had to discontinue his Tabassum Shaikh for legalities online. She enrolled
studies after 10th grade due to herself for the ‘Digital literacy’
financial constraints. A team course by CybageKhushboo and
from CybageKhushboo helped later was able to apply online for the shop act license on ‘Aaple
him get enrolled in a ‘Machine Sarkar’, a government website. She now supports others in her
Operator’ training program neighborhood with her knowledge.
to enhance his chances of
employability. After completing Manoj More Frontline warrior against
SEPTEMBER - OCTOBER 2019 DECEMBER 2019 SEPTEMBER 2020
his training, he got a job at LG COVID-19
electronics at Ranjangaon. He Cybage CSR Assesses Rebuilding Lives New Beginnings
Manjusha completed the
takes pride in being able to support his family and is ever
‘Nursing Assistant’ course under • People and companies stepped • The team started building houses • Villages covered were Dundage,
grateful to Cybage for changing his life.
CybageKhushboo’s skilling up to support the affected. of 320 square feet each. Hebbel and Hitni in Gadhinglaj block
initiative for Pune’s urban slum of Kolhapur district.
• Cybage CSR team examined the area • Families chosen included
communities. After completing
Growing out of the and visited the flood-affected families construction workers, daily wage • Construction of houses was
the course, she enrolled in on-
boundaries with no source of daily income. laborers, widows and people completed which benefitted more
the-job training (OJT) at Apollo
Despite cultivating rice on with disabilities. than 100 people.
Manjusha Nikam Hospital, Kondhwa. She started
their farmland, Nitin’s family
working with a good stipend, SEPTEMBER 2020
was unable to sustain a decent
livelihood. Enrolling himself in before being onboarded as a
• Cybage continues to support many
CybageKhushboo’s plumbing regular staff member. Manjusha is determined to contribute
more such families who are in need.
course, Nitin got a job in Nanded to society with her efforts in the fight against corona.
city and further plans to start a
plumbing business in his village
to help other farmers too. Nitin Chorghe
Spreading happiness
continues….
24 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 25Monday and Beyond Meet My Pet
Who does not like surprises? Especially
if it has a tail that swooshes around, four
little paws, a moist nose, sparkly eyes,
I learned, and a heart that holds nothing but love?
Meet Tuffy, who came in as a surprise
unlearned, and brought happiness to his family.
&relearned It’s all about
coronavirus and lockdown were not
Although I have part of our daily conversations.
been with Cybage The vetting process included a written
for over five years
now, I have spent
three of those
assessment followed by an in-person
interview. Having cleared that, it was time
to learn. And boy, I did! Before becoming a trainer,
for Tuffy!
working from client you have to become a student. And even when you
side and the rest have become a trainer, you can’t stop learning. The 'Learn – Tuffy, a little bundle of joy surely Having spent time with him, I know for
in WA doing late Unlearn – Relearn' mantra was constantly being reinforced. knows how to keep his family happy, sure that pets are a huge stress buster.
evening shifts. There Not all students are alike and as a trainer, you need to assess entertained, and most importantly, on After a long day at work when you come
have been quite the situation and adapt accordingly. After all, learning is a their toes. Naughty you say? Nah, he is home and your pet dashes towards you
some memorable personalized process and the trainer needs to look after every just a charming eight-year-old with a lot of to cuddle, jumping all around you, it is
moments in Cybage participant. Surely, criticism is a part of the process and one just energy. Little Tuffy hates bathing because the best feeling ever. Believe me, all your
that I’ll never forget— needs to look at it pragmatically to flatten out the creases for the his motto is—why bathe when you can worries and tensions just go away at that
attending CybageRun, next run. play? He loves chomping a delicious moment.
learning Ballroom chicken leg and making his human look
dance, and the annual The workshop was attended by 30 future trainers. It was for him while he hides. More than anything Caring and feeding your pet at home is
bash. I have made conducted by three veterans—Elston Pimenta, Leticia Bell and Tuffy is a good boy! He wags his tail, licks definitely a good thing, but also try feeding
the most out of them. Robin Marshal with three completely different styles of training his human’s face, and reaches out to him a street dog. They are dependent on us and
However, what tops my and what amazes me is the level of preparation that they put whenever his human is low. we can co-exist with them.
list are the two learning in. They conducted these trainings with precision. They not only
camps that I had the chance shared the roadmap to becoming effective trainers but also set the Having him around is the best thing in the
to attend—G&G16 (Grow benchmark for it. I do aspire to be as good as them someday. world. I know he loves me and I love him
and Glow) that focused on too, but he often gets jealous when
leadership and CCT21 (Cybage But none of this would have been possible without a strong I pamper anyone else in the house.
Certified Trainer) which was support staff. Being from production support, I do appreciate the
about becoming a better trainer. contribution of what’s not seen a lot. After all, one thinks about
Attending these two camps the support guys only when things go downhill. So, I would like
made me a better person for to give a special shout out to Reema for ensuring everything
which I will forever be grateful worked seamlessly.
to Cybage.
Recently, I had the opportunity to conduct a short
Having been in the industry for online session for the beneficiaries of CybageKhushboo.
10 years, I felt that I was ready to My personal goal at the beginning of the session was to Sriraj
share my knowledge and give enrich the life of at least one of those 40 odd students. Towards Kotha
back to the industry. With this the end, I did feel that I may have touched more lives. Well, I hope QA Analyst
thought, I registered for the CCT I did… and at that moment, I thanked my trainers.
workshop earlier this year when
26 | CYBAGETIMES | January 2021 CYBAGETIMES | January 2021 | 27You can also read
