11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT

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11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
11TH ANNUAL ECOMMERCE
CONFERENCE & EXHIBITION
   #RetailGlobal RetailGlobal.com.au

        May 24th – 26th 2017
         GOLD COAST, QLD
11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
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                                  CONTENTS

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   A better payments partner      ABOUT – PAGE 1
means you reach more customers.   MAP & LEGEND – PAGE 3 & 4
                                  PROGRAM – PAGE 7-14
                                  KEY SPEAKERS – PAGE 17 & 18
                                  SPONSORS – PAGE 21 & 22
11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
IF
ABOUT
PHIL’S WORD: WELCOME TO
RETAIL GLOBAL AUSTRALIA 2017
It is our pleasure to host you at this year’s event.          added a stream for Start-ups, and a stream for
The team and I at Retail Global are dedicated                 the mind, body and soul called MindFrame.
to delivering the world’s best and most extensive
                                                              Retail Global is for retailers. And it is with thanks
                                                                                                                      YOU’RE LOOKING TO TICK A BOX FOR
content, which focuses on marketplaces, cross
border opportunities, online training tools and
                                                              to our solution providers and sponsors that make
                                                              it happen year-after-year. I want to express a
                                                                                                                      ‘PROFESSIONAL DEVELOPMENT’ SO YOU
retail case studies.
                                                              special thank you to Australia Post and StarTrack       CAN SPEND THREE DAYS BORED SHITLESS
We have experienced the truth of international                as our major sponsor for the past 11 years. The
expansion after having successfully launched                  future of Australian online retail looks bright and     PLAYING CANDY CRUSH AT A CONFERENCE,
Retail Global Conference and Exhibition                       on the right track.
in the USA three years ago. We promote                                                                                DON’T PICK RETAIL GLOBAL.
                                                              Our job is to connect you to the best speakers,
and encourage transformative change to all
                                                              entrepreneurs, solution providers and retailers.
Australian businesses to expand into new
                                                              To provide a stage, plenty of networking
markets, diversify and claim the opportunities that                                                                   After 10 years, Retail Global has outlasted
                                                              opportunities, food and drink, music and fun to
exist globally.                                                                                                       and outsmarted the crowded events space to
                                                              let the magic happen!
Marketplaces continues to be the main driver                                                                          deliver an excellent, must-attend conference for
                                                              What’s your job? Bring a smile, an open mind            serious eCommerce professionals. Each year, the
in eCommerce growth and continues to grow.                    and spirit, build new relationships, and take
We embrace competition and diversity of                                                                               agenda and speakers challenge delegates with
                                                              everything you’ve learnt and apply it to your           new thinking, killer tactics and secret hacks to
offerings and this is reflected in this year’s content        business to grow!
expansion and record attendance. In addition to                                                                       raise the bar on online retail performance.
                                                              —PHIL LEAHY, CEO RETAIL GLOBAL                         With a heavy focus on practical content, peer-
our Marketplaces stream sessions, we have also
                                                               APAC & NORTH AMERICA                                   to-peer learning and the type of bonding you
                                                                                                                      can only get on Queensland’s Gold Coast, Retail
                                                                                                                      Global is more than a business event. For three
                                                                                                                      days in May, it's the epicentre of digital retail,
                                                                                                                      the ultimate place to make lasting connections
                                                                                                                      and gain invaluable insights.                             GRANT ARNOTT
                                                                                                                      What’s not to love?”

                                                                                                                      —GRANT ARNOTT, POWER RETAIL &
                                                                                                                      CLICK FRENZY
PHIL LEAHY                  HELENA STYLMAN                SAMANTHA CHARLTON             OLIVIA NOVELLO
CEO                         DIRECTOR                      EVENTS MANAGER                MARKETING MANAGER

EMMA SCULLION               BEN KARKLINS                  YVONNE ADELE                  DAVID STREEFKERK
OPERATIONS MANAGER          AMBASSADOR OF BUZZ            MC & CONTENT PRODUCER         AV MANAGER

                                                         01                                                                                                                02
11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
EXHIBITORS HALL MAP                                              BOOTHS (1-55)
                                                                 1.    THE KINGDOM                       38.   TOLL
                                                                 3.    VIRTUALSTAFF365                   39.   STARSHIPIT
                                                                 4.    EMOTE DIGITAL                     40.   FASTWAY COURIERS
                                                                 5.    AMAZON CONSULTING EXPERTS         41.   NEXT LOGISTICS
                                                                 6.    SHIPSTATION                       43.   ZIPMONEY
                                                                 7.    SIGNET/RANPACK                    46.   DINPAY
                                                                 9.    FINCH                             45.   CONVERSION KINGS & ONLINE
                                                                 10.   CHANNELADVISOR                          MARKETING GURUS
                                                                 11.   AFTERPAY                          47.   CATCH OF THE DAY
           E1    E2   E3     E4   E5   E6   E7        E8
                                                                 12.   CLOUDSTAFF                        48.   MILK IT ACADEMY
                                                                 16.   3D PHOTOMATION                    49.   CONVERT DIGITAL / SHIPPIT
                                                                 18.   NETO                              50.   FLOSHIP
                                                                 19.   ANDZEN                            51.   KNAPP AUSTRALIA
                                                           12.   20.   SWIFT PRODUCTIONS                 E1.   SOS GLOBAL
                                                                 22.   PACK & SEND                       E2.   TIC GROUP
                                                                 23.   WEB NINJA                         E3.   INTELLIGENT REACH
                                                                 25.   D-ZINE HUB                        E4.   OVISTO
 M3   M2        M1                                               26.   STEWART MEDIA                     E5.   OFX
                       51.
                                                                 27.   BRAINTREE                         E6.   OXIPAY (FLEXI GROUP LTD)
                                                                 28.   MARKETPLACER                      E7.   FEEFO HOLDINGS
                                                                 29.   RECEVA                            E8.   ESTAR
                                                                 30.   EWAY                              M1. ONLINE VISIONS
                                                                 31.   AMAZON GLOBAL SELLING             M2. DOTMAILER
                                                                 32.   CODISTO                           M3. ORACLE + BRONTO
                                                                 33.   MERCHANT WORDS
                                                                 34.   STARTRACK / AUSTRALIA POST
                                                                 35.   COURIERS PLEASE
                                                                 36.   DHL
                                                                 37. ALIBABA CLOUD

                                                                 LEVEL 1
                                                                 EBAY INJECTION LAB
                                                                 AUS POST ROOM

                                                 03                                                 04
11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
EXHIBITORS                          HALL
 Gold Coast Convention and Exhibition Centre
                                               "Retail Global is unique in
 First Floor                                   Australia. Getting everyone away
                                               from our home city helped us to
                                               learn, network and have fun.
                                               Highly recommend for new and
                                               experienced retailers."

                                               						 TONY NASH,
                                               						Booktopia

                                                BREAKOUT ROOMS
                                                  ARENA 1B – GROUND FLOOR – RETAIL CASE STUDIES & INTERACTIVE
                                                  CENTRAL ROOM A – MARKETPLACES
                                                  CENTRAL ROOM C – MARKETING & SOCIAL MEDIA
                                                  CENTRAL ROOM B – ONLINE RETAILING TOOLS
                                                  ROOM 3 – ADVANCED
                                                  ROOM 2 – START-UPS & MINDFRAME
                                                  FOYER A – CROSS BORDER & EXPERT SPOTLIGHT
                                                  FOYER E – ROUNDTABLES
                                        05                                       06
11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
DAY 2 – THURSDAY 25TH MAY
  PROGRAM                                                                                               7:30AM    Registration Opens
                                                                                                                                                                                           Sponsored by

                                                                                                                  Collect your name badge from the registration desk
  For a more detailed rundown of our program, please
  visit our website. (www.retailglobal.com.au/program)                                                            Near the main entrance

                                                                                                        8:45AM    Welcome Address                                             Arena 1B Phil Leahy,
                                                                                                                  How to get the best from the 2017 agenda                    Retail Global
  HOW TO USE THIS GUIDE                                                                                 9:00AM    Disruptive Technology - Are You Future Proof?               Arena 1B Steve Sammartino,
  Is there something you're particularly interested in seeing?                                                                                                                Sneaky Surf
  Use this handy key to navigate our stream sessions with ease -
  colour coordinated to customise your expo experience!                                                 9:30AM    ePitch                                                      Arena 1B Jim Banks (MC) Judges:
                                                                                                                  Five companies have five minutes each to deliver a          Sam E.Cohen, Tyson Hackwood &
                                                                                                                  compelling pitch to the entire delegation, using the most   Jane Lu (Speakers) Marie Decker,
      RETAIL CASE STUDIES                                  ADVANCED                                               imaginative means possible. The audience vote for their     SOS Global; Edward Wiley, OFX;
      MARKETPLACES –      SPONSORED BY                     START-UPS & MINDFRAME                                  favorite                                                    Holger Numrich, OVISTO; Adam
                                                                                                                                                                              Steinhardt, the Kingdom; Michael
      CROSS BORDER                                         INTERACTIVE
                                                                                                                                                                              Kemeny, Knapp
      ONLINE RETAILING TOOLS                               EXPERT SPOTLIGHT
                                                                                                        10:15AM   Morning Tea                                                 Arena 2
      MARKETING & SOCIAL MEDIA                             ROUNDTABLES
                                                                                                                  Enjoy a morning snack and take some time to network with    Sponsored By
                                                                                                                  our exhibitors & other attendees

                                                                                                        10:55AM- Stream Session A
                                                                                                        11.35AM
DAY 1 – WEDNESDAY 24TH MAY
                                                                                                                   The Importance Of Thinking Global For Online Start-Ups    Arena 1B Olivia Carr, Shhh Silk
8:30AM      Registration Opens                                                         Sponsored by
                                                                                                                   Become an International eBay Superstar                   Central Room A Tim Davies,
            Collect your name badge from the registration desk                                                                                                                Zellis
            Near the main entrance
                                                                                                                   Global Strategies for Australian Retailers                Foyer A Jim Banks, Spades
9:45AM -    Pre-Conference Workshops                                       Multiple Locations                                                                                 Media; Victoria Beattie, The
2:45PM      Choose from 6 different intensive workshops with our leading                                                                                                      Beach People; Eric Heller,
            speakers                                                                                                                                                          Marketplace Ignition; Michael
                                                                                                                                                                              Bonfils, SEM International
2:30PM      Exhibition Hall Opens                                          Arena 2
            Meet with 50+ leading international and local solutions                                                The Future of Payments “Deep Dive into Buy Now, Pay      Central Room C Jonathan Kelly,
            providers in our exhibition hall                                                                         Later”                                                   ZipPay

3:30PM      Official Conference Opening                                    Arena 1B Yvonne Adele                   Rise of the Robots: How Artificial Intelligence (A.I.)   Central Room B John Lawson,
                                                                                                                     & Virtual Reality (V.R.) are Helping Retailers Drive     ColderICE
3:40PM      eCommerce Insights - The Latest Trends:                        Arena 1B Ben Franzi,                      Engagement and Boost Sales
                                                                           StarTrack & Australia Post
                                                                                                                   Fulfilment in the Era of Amazon                           Room 3 Jonathan Reeve,
4:10PM      How Do You Grow And Stay In Love With Your Business?           Arena 1B Jane Cay,                                                                                 Speaker, Author & Consultant
                                                                           Birdsnest
                                                                                                                   How I raised $5m for ‘Car Next Door’ (Step-by-Step)       Room 2 Will Davies, Car Next
                                                                           Sponsored by
                                                                                                                                                                              Door
4:55PM      Expanding Your Business To All The Different Worldwide         Arena 1B George Lawrence,
            Markets                                                        Merchant Words

5:30PM -    Welcome Drinks & Exhibition Exploration                        Arena 2
7:00PM      Join us for drinks, canapé and networking with sellers         Sponsored by
            exhibitors and speakers

                                                 07                                                                                                           08
11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
DAY 2 – THURSDAY 25TH MAY                                                                                  DAY 2 – THURSDAY 25TH MAY
11:40AM - Stream Session B                                                                                 2:10PM -   Stream Session D
12.20PM                                                                                                    2.50PM
                                                                                                                       From Garage to Greatness: The Story of Showpo                  Arena 1B Jane Lu, Showpo & Lisa
            5 Things you Can Do Tomorrow to Make Your Website          Arena 1B Wayne Baskin,
                                                                                                                                                                                        Powell, Amblique
              Convert More                                               Booktopia
                                                                                                                       From Zero to 20 Million in 6 Years                             Central Room A Sam E. Cohen,
            3 Steps to Launch your Business on Amazon                   Central Room A Steven Scrive,                                                                                  Amazon Consulting Experts
                                                                         Amazon Global Selling
                                                                                                                       Create a Vertical Business By Becoming The Manufacturer        Foyer A Elyse Daniels, Exodus
            Selling into China: Why Your Goods Are a Luxury Item in     Foyer A Chris Morley, Market                    And Retailer                                                   Wear
           China                                                         Engine
                                                                                                                       How to Transform Your Sales Ecosystems into a Digital          Central Room C
            Inside Australian Online Shopping                          Central Room C Rose Yip,                        Sales Powerhouse                                               Adam Steinhardt, The Kingdom
                                                                         StarTrack & Australia Post
                                                                                                                       The Ultimate Guide to Maximum Visibility & Sales in 2017       Central Room B Matthew
            Fast eCommerce Growth By Unlocking The True Power Of       Central Room B Jim Stewart,                     with CRO & SEO                                                 Pezzimenti, Conversion Kings
              Google Shopping                                            StewArt Media                                                                                                  & Mez Homayunfard, Online
                                                                                                                                                                                        Marketing Gurus
            Advanced Amazon Selling: How to Use the Amazon             Room 3 Eric Heller, Marketplace
              Leadership Principles to Create a Winning Approach         Ignition                                      Retail 2020                                                    Room 3 Greg Buzek, IHL Group
                                                                                                                                                                                        & Retail Orphan Initiative
            Human Innovation is the Key to Business Success             Room 2 Mark LeBusque                          Supercharging International Growth                             Room 2 Jason Kencevski,
                                                                                                                                                                                        Speedmaster

12:25PM - Stream Session C                                                                                 2:55PM -   Stream Session E
1.05PM                                                                                                     3.35PM
            Q&A with Mon Purse and Facebook                            Arena 1 B James Hopkins, Mon                  Get hooked: Tips & Tricks to Success for New Sellers           Arena 1B Paul Nieuwenhuys,
                                                                         Purse & Phil Bonanno, Facebook                                                                                 HookedOnline.com.au &
            Partnering With eBay And Making The Most Of The             Central Room A                                                                                                 Shopgator
           Marketplace                                                   Nathan Archie, eBay                           Why And How Businesses Should Become Marketplaces              Central Room A Jason Wyatt,
                                                                                                                                                                                        Marketplacer
            Cross Border eCommerce – Selling Your Products in China    Foyer A Tim Brown,
                                                                         StarTrack & Australian Post                   How to Leverage Marketplaces to Drive Domestic & Global        Central Room A Simon Clarkson,
                                                                                                                         Expansion                                                      ChannelAdvisor
            The Tools, Metrics & Resources that Every Smart            Central Room C Jim Stewart,
              eCommerce Entrepreneur Should be Using                     StewArt Media
                                                                                                                       International Shipping Panel                                   Central Room C Nathan
            The Ultimate Paid Marketing AMA (Ask Me Anything)          Central Room B Jim Banks,                                                                                      Huppatz, Costumes.com.au &
                                                                         Spades Media                                                                                                   ReadyToShip; Steve Suh, Floship;
                                                                                                                                                                                        Richard Thame, Fastway Couriers;
            Contextual Commerce: What is it, Where it’s going and      Room 3 Carolyn Breeze,                                                                                         Robert Hango-Zada, Shippit
              What will Drive your Digital Commerce Business             Braintree
                                                                                                                       User Testing: What We Have Learned from Watching Real          Central Room B Trent Allen,
            Invisible Ceilings: What Are The Key Business Nuggets to   Room 2 Tony Nash,                               Users Browse and Buy                                           Home Clearance
           Transition from Start-Up To A $100 Million Online Store       Booktopia
           With No Funding?                                                                                            The Growth Hacker’s guide to eCommerce: Sideways               Room 3
                                                                                                                         Thinking 101                                                   Brian Swichkow, Ghost Influence
1:05PM -   Lunch, Networking & Exhibition Exploration                    Arena 2
2.10PM     Enjoy a hot buffet lunch and take some time to network with   Sponsored By                                  Morning Rituals to Living a Happier and More Productive Life   Room 2
           our exhibitors and other attendees                                                                                                                                           Laura Doonin, Pitney Bowes

                                                    09                                                                                                           10
11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
DAY 2 – THURSDAY 25TH MAY                                                                                      DAY 3 – FRIDAY 26TH MAY
3:35PM -    Afternoon Tea, Networking & Exhibition exploration            Arena 2                                          Top 17 Marketing Tools for 2017!                           Central Room C Matt Davies,
4.15PM      Enjoy an afternoon snack and take some time to network        Sponsored By                                                                                                  Emote Digital
            with our exhibitors and other attendees
                                                                                                                           Reclaim Revenue: The Mobile Inbox and the Future of Email Central Rom B Alita Harvey-
4:15PM -    The Rising Tide Of Australian eCommerce                       Arena 1B                                           Marketing                                                 Rodriguez, Milk It Academy
5.00PM                                                                    Ruslan Kogan, Kogan
                                                                                                                           Roundtable Stream A                                        Foyer E Sam E. Cohen, Amazon
5.00PM      End Of Day 2                                                                                                                                                                Consulting Experts; Damien
                                                                                                                                                                                        Sheehan, DHL; Tony Nash,
7.00PM      ROI Charity Gala Dinner                                       Sponsored by
                                                                                                                                                                                        Booktopia; Paul Greenburg,
            The Gala Dinner will start at 7pm sharp at the Gold Coast
                                                                                                                                                                                        NORA; George Lawrence,
            Convention & Exhibition Centre - Central Room
                                                                                                                                                                                        Merchant Words

                                                                                                                           How Receva Is Making Life Easier For Your Customers, So    Room 2 Chanel Costabir, Receva
                                                                                                                             They Buy More From You
DAY 3 – FRIDAY 26TH MAY
                                                                                                               12:00PM - Stream Session B
                                                                                                               12.40PM
9:00AM - The Morning After                                                Arena 1B Phil Leahy, Retail Global
9.15AM   Recap of the gala dinner & nightclub antics. The inside tips                                                      Amazon Panel                                                Arena 1B Steven Scrive, Amazon
         for global & local conferences, Special Announcements                                                                                                                          Global Selling; Sam .E. Cohen,
                                                                                                                                                                                        Amazon Consulting Experts;
9.15AM -    Power Panel                                                   Arena 1B Paul Greenberg,
                                                                                                                                                                                        George Lawrence, Merchant
10.00AM     A fireside discussion with leading retail brands on current   NORA; Ruslan Kogan, Kogan;
                                                                                                                                                                                        Words; Simon Clarkson,
            trends and issues in eCommerce. Moderated by NORA’s           Mark Cripsey, Myer; John
                                                                                                                                                                                        ChannelAdvisor
            Paul Greenberg and audience Q&A mic maestro’s Steve           Winning, Winning Group.
            Vallas & Sean Callanan keeping the panel on its toes with                                                      Watch your Shelf – Key Data Indicators to Maximise         Central Room A Lisa Wong &
            questions from the floor                                                                                         Opportunities and Sales on eBay                            Anojan Abel, ShelfTrend
10.00AM -  What Are They Really Buying When They Purchase From          Arena 1B Emma Henderson, The                     Why Your Online Store Should Be Buying Facebook            Foyer A
10.45AM      You?                                                         Beach People & Victoria Beattie,                   Advertising                                                Jim Banks, Spades Media
                                                                          The Beach People

10.45AM - Morning Tea, Networking & Exhibition Exploration                Arena 2                                          Digital Transformation in Offline & Online Retail           Central Room C Noah
11.15AM   Enjoy a morning snack and take some time to network with                                                                                                                      Herschman, Microsoft
                                                                          Sponsored by
          our exhibitors and other attendees                                                                               Why 95% of Your Social Media Marketing Plan is a Waste Central Room B Steve Vallas,
11.15AM -   Stream Session A                                                                                                 of Time                                                Chunky Media
11.55AM                                                                                                                                                                                 Foyer E Wayne Shelley,
                                                                                                                           Roundtable Stream B
             eBay Store & Listing Review Panel                           Arena 1B Tim Davies, Zellis;                                                                                  StuffedWithPlushToys.com;
                                                                          Lisa Wong, ShelfTrend; Abbas                                                                                  Grant Arnott, Click Frenzy; Nick
                                                                          Tharkar, dZine-Hub; Nathan                                                                                    Molnar, Afterpay; Carolyn
                                                                          Huppatz, Costumes.com.au &                                                                                    Breeze, Braintree; Chris Dobson,
                                                                          ReadyToShip                                                                                                   Next Logistics

             New Sales Channels: Introducing Catch Marketplace          Central Room A Mark Gray,                        No Bullsh!t Start-Ups                                       Room 2 Gary Elphick,
                                                                          Catch of the Day                                                                                              DisruptSports.com

             How to sell to China                                       Foyer A                              12:40PM    Lunch, Networking & Exhibition Exploration                    Arena 2
                                                                                                               - 1.40PM   Enjoy a hot buffet lunch and take some time to network with   Sponsored By
                                                                          Robert Burns, DDBill Technologies
                                                                                                                          our exhibitors and other attendees

                                                     11                                                                                                             12
11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
1:40PM -   Stream Session C                                                                                         Roundtable Stream D                                      Central Room C Katrina Kail,
2.20PM                                                                                                                                                                         Reboot Retail; Edward Wiley,
                                                                                                                                                                               OFX; Tony Nash, Booktopia; John
            Website Review Panel                                   Arena 1B Grant Arnott, Click                                                                               Lawson, ColderICE; Chris Morley,
                                                                    Frenzy; Martin Shaw, Internet                                                                              Market Engine
                                                                    Retailing; Laura Yeomans,
                                                                    Afterpay, Mez Homayunfard,                      Manifesting Abundance                                    Room 2 Lesley Mitchell,
                                                                    Online Marketing Gurus                                                                                     Renascent College

            How to Build a Million Dollar eBay Dropship Business   Central Room A Neil                 3:05PM -   Afternoon Tea, Networking and Exhibition Exploration        Arena 2
           Using Less Than $100                                     Waterhouse, Professional eBay       3.35PM     Enjoy an afternoon snack and take some time to network      Sponsored By
                                                                    Seller & Author                                with our exhibitors and other attendees

            Finding New Markets: How To Go Global                  Foyer A Michael Bonfils,            3:35PM -   Stream Session E
                                                                    SEM International                   4.15PM

            The Future of Payments “Deep Dive into Buy Now, Pay   Central Room C Jonathan Kelly,                  How to Optimise User Experiences Through Reading Their   Arena 1B Matthew Pezzimenti,
              Later” (Repeated Session)                             ZipPay                                            Minds                                                    Conversion Kings

            Google Analytics 101                                   Central Room B Nathan                           eBay Sink or Swim                                         Central Room A Tim Davies,
                                                                    Huppatz, Costumes.com.au &                                                                                 Zellis
                                                                    ReadyToShip                                     T he Life Cycle Of Taking A Product To China Through     Foyer A Chris Morley, Market
            Roundtable Stream C                                    Foyer E Sonia Tilley, Auspresso &                 eCommerce                                                Engine
                                                                    Austream Appliances; David Lim,
                                                                                                                    SEO 101 – A Guide to FREE Online Growth for the          Central Room C Jim Stewart,
                                                                    Timberbits; Jen Geale, Mountain
                                                                                                                      eCommerce Entrepreneur                                   StewArt Media
                                                                    Bikes Direct; Brian Switchkow,
                                                                    Ghost Influence; Michael Paul,                  Making Sense of Marketing Tech in 2017                    Central Room B Sean Callanan,
                                                                    Pack & Send                                                                                                Chunky Media; Brian Swichkow,
                                                                                                                                                                               Ghost Influence; Adam
            Hype Marketing: Create Huge Demand for Your Product    Room 2 Robbie Ball, Uncle Jack
                                                                                                                                                                               Steinhardt, The Kingdom; Anita
2:25PM -   Stream Session D                                                                                                                                                    Williams, ReadyToShip
3.05PM
                                                                                                                    Roundtable Stream E                                       Jim Banks, Spades Media; Tony
            CRO & LPO Optimisation Live Site Reviews               Arena 1B Jim banks, Spades                                                                                 Nash, Booktopia; Steve Vallas,
                                                                    Media; Jim Stewart, StewArt                                                                                Chunky Media; Nerada Stern,
                                                                    Media; Gareth Williams, Adore                                                                              Bid For Good; Greg Buzek, IHL
                                                                    Beauty; Wayne Baskin, Booktopia                                                                            Group & Retail Orphan Initiative

            Tribal Marketplaces and the Impact of Communicating   Central Room A Jeremy Francis,                  No Bullsh!t Start-Ups (Repeated Session)                  Room 2 Gary Elphick,
              From the Inside Out                                   Marketplacer                                                                                               DisruptSports.com

            The Science Of Innovation: Sustaining vs Disrupting    Foyer A Alita Harvey-Rodriguez,     4:20PM -   How We Created The Worlds Biggest Bike Marketplace          Arena 1B Jason Wyatt,
                                                                    Milk it Academy                     5.05PM     BikeExchange is an Australian online marketplace for        Marketplacer
                                                                                                                   the sale and purchase of bikes, bike accessories and
            What you Need to Know and Do Before You Spend a Cent Central Room C Anita Williams,                  componentry. They are owned by Marketplacer, a leading
              on Marketing                                         Costumes.com.au & ReadyToShip                   technology and business platform for people who want to
                                                                                                                   create successful online marketplaces
            Social Media Power Panel                               Meeting Room 6 Jane Lu,
                                                                    Showpo; Steve Vallas, Chunky        5:05PM -   Closing remarks                                             Arena 1B Phil Leahy, Retail Global
                                                                    Media; Sarah Timmerman,             5.15PM
                                                                    Beginning Boutique; Sebastian
                                                                    Swaczynski, Facebook                5:15PM -   Networking Drinks                                           At the Sofitel
                                                                                                        7.30PM

                                                   13                                                                                                       14
11TH ANNUAL ECOMMERCE CONFERENCE & EXHIBITION - GOLD COAST, QLD #RETAILGLOBAL RETAILGLOBAL.COM.AU MAY 24TH - 26TH 2017 - HUBSPOT
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                      15                                                  16
Speakers                           Greg Buzek
                                   IHL Group & Retail Orphan Initiative
                                                                          Mark Gray
                                                                          Catch Of The Day
                                                                          Mark LeBusque
                                                                                                           Robert Burns
                                                                                                           DDBill Technologies
                                                                                                           Robert Hango-Zada
Abbas Tharkar                      Helena Stylman                         Mark LeBusque                    Shippit
dZine Hub                          Retail Global                          Mark Shaw                        Rose Yip
Adam Steinhardt                                                           Internet Retailing               StarTrack, Australia Post
                                   Holger Numrich
The Kingdom                        OVISTO                                 Matt Davies                      Ruslan Kogan
Akmal Saleh                                                               Emote Digital                    Kogan
                                   James Hopkins
Alita Harvey Rodriguez             Mon Purse                              Matthew Pezzimenti               Sam E. Cohen
Milk It Academy                                                           Conversion Kings                 Amazon Consulting Experts
                                   Jane Cay
Anita Williams                     Birdsnest                              Martin Shaw                      Sarah Timmerman,
ReadyToShip/Costumes.com.au                                               InternetRetailing                Beginning Boutique
                                   Jane Lu
Anojan Abel                        Showpo                                 Mez Homayunfard                  Sean Callanan
ShelfTrend                                                                Online Marketing Gurus           Chunky Media
                                   Jason Kencevski
Apurva Chiranewala                 Speedmaster                            Michael Bonfils                  Sebastian Swaczynski
Sendle                                                                    SEM International                Facebook
                                   Jason Wyatt
Ben Franzi                         Marketplacer                           Michael Kemeny                   Shaun O'Brien
StarTrack, Australia Post                                                 Knapp                            Selby Acoustics
                                   Jen Geale
Brian Swichkow                     Mountain Bikes Direct                  Michael Paul                     Simon Clarkson
Ghost Influence                                                           Pack & Send                      ChannelAdvisor
                                   Jeremy Francis
Carolyn Breeze                     Marketplacer                           Nathan Archie                    Sonia Tilley
Braintree                                                                 eBay                             Auspresso
                                   Jim Banks
Chanel Costabir                    Spades Media                           Nathan Huppatz                   Steve Sammartino
Receva                                                                    Costumes.com.au - ReadyToShip    Sneaky Surf
                                   Jim Stewart
Chris Dobson                       StewArt media                          Neil Waterhouse                  Steve Suh
Next Logistics                                                            Author                           Floship
                                   John Lawson
Chris Morely                       ColderICE                              Nerada Stern                     Steve Vallas
Market Engine                                                             Bid For Good                     Chunky Media
                                   John Shore
Damien Sheehan                     Ray White                              Neville Samuels                  Steven Scrive
DHL                                                                       VitrualStaff365                  Amazon Global Selling
                                   John Winning
David Lim                          Winning Group                          Nick Molnar                      Tim Brown
Timberbits                                                                Afterpay                         StarTrack, Australia Post
                                   Jonathan Kelly
Edward Wiley                       ZipPay                                 Noah Herschman                   Tim Davies
OFX                                                                       Microsoft                        Zellis
                                   Jonathan Reeve
Elyse Daniels                      Speaker, Author, Consultant            Olivera Caiafa                   Tony Nash
Exodus Wear                                                               ChannelAdvisor                   Booktopia
                                   Katrina Kail
Emma Henderson                     Reboot Retail                          Olivia Carr                      Trent Allan
The Beach People                                                          Shhh Silk                        Home Clearance
                                   Laura Doonin
Eric Heller                        Pitney Bowes                           Paul Greenberg                   Tyson Hackwood
Marketplace Ignition                                                      NORA                             Braintree
                                   Laura Yeomans
Gabby Leibovich                    Afterpay                               Paul Nieuwenhuys                 Victoria Beattie
Catch Of The Day                                                          HookedOnline.com.au              The Beach People
                                   Lesley Mitchell
Gareth Williams                    Renascent College                      Phil Bonanno                     Wayne Baskin
Adore Beauty                                                              Facebook                         Booktopia
                                   Lisa Powell
Gary Elphick                       Amblique                               Phil Leahy                       Wayne Shelley
DisruptSports.com                                                         Retail Global                    StuffedWithPlushToys.com
                                   Lisa Wong
George Lawrence                    ShelfTrend                             Richard Thame                    Will Davies
Merchant Words                                                            Fastway Couriers                 Car Next Door
                                   Marie Decker
Grant Arnott                       SOS Global                             Robbie Ball                      Yvonne Adele
Click Frenzy                                                              Uncle Jack                       Yvonneadele.com
                                   Mark Cripsey
                                   Myer

                              17                                                                          18
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FAST FACTS:
RETAIL GLOBAL
GOLD COAST 2017
– SOLD OUT EXHIBITION HALL
– RECORD YEAR IN ATTENDANCE
– 100+ SPEAKERS                                       C

                                                      M

                                                      Y

                                                     CM

– 1000+ ATTENDEES
                                                     MY

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– 65 BREAKOUT SESSIONS
– 25 ROUNDTABLES
– 7 KEYNOTES
– 6 WORKSHOPS
– LEARN, NETWORK & RETAIL GLOBAL

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