2014 ZOO REVIEW - Chester Zoo

Page created by Julia Chan
 
CONTINUE READING
2014 ZOO REVIEW - Chester Zoo
2014 ZOO REVIEW
Annual Report of the North of England Zoological Society
for the year ended 31st December 2014
2014 ZOO REVIEW - Chester Zoo
2 2014 Zoo Review                                                                                                                                                                                                                              Annual
                                                                                                                                                                                                                                                 Annual
                                                                                                                                                                                                                                                      Report
                                                                                                                                                                                                                                                        Report
                                                                                                                                                                                                                                                             of the
                                                                                                                                                                                                                                                                 of the
                                                                                                                                                                                                                                                                     North
                                                                                                                                                                                                                                                                        North
                                                                                                                                                                                                                                                                           of England
                                                                                                                                                                                                                                                                               of England
                                                                                                                                                                                                                                                                                       Zoological
                                                                                                                                                                                                                                                                                          Zoological
                                                                                                                                                                                                                                                                                                  Society 3 67
                                                                                                                                                                                                                                                                                                     Society

                    Our Vision
                    A DIVERSE, THRIVING AND                                                                                                            APPENDICES ON CD
                    SUSTAINABLE NATURAL WORLD.                                                                                                                                                                  CONTENTS
                                                                                                                                                       1.   Chester Zoo Annual Report                                 Species
                                                                                                                                                                                                                Chairman’s      Holdings, Roles and IUCN Red List Status
                                                                                                                                                                                                                             Statement....................................................................     2
                                                                                                                                                       2.   Chester Zoo Organisational Structure                Director
                                                                                                                                                                                                                      9. MammalsReview.............................................................. 4
                                                                                                                                                                                                                          General’s
                                                                                                                                                                                                                Managing    Director’s Review.......................................................... 5
                                                                                                                                                                                                                      10. Birds
                                                                                                                                                       3.   Chester Zoo Staff on External Boards
                    Our Mission                                                                                                                        4.   Brief Biographies of the Director Team
                                                                                                                                                                                                                Highlights of the Year...................................................................... 6
                                                                                                                                                                                                                      11. Reptiles
                                                                                                                                                                                                                Reflections   on the Year................................................................... 7

                    TO BE A MAJOR FORCE IN CONSERVING                                                                                                  5.
                                                                                                                                                       6.
                                                                                                                                                            Brief Biographies of the Trustees
                                                                                                                                                            Discovery and Learning Members’ Talks
                                                                                                                                                                                                                      12. 2013
                                                                                                                                                                                                                Strategy
                                                                                                                                                                                                                Natural
                                                                                                                                                                                                                           Amphibians
                                                                                                                                                                                                                      13.Vision
                                                                                                                                                                                                                                - 2018 ....................................................................... 8
                                                                                                                                                                                                                                Masterplan............................................................ 10
                                                                                                                                                                                                                           Fishes

                    BIODIVERSITY WORLDWIDE.
                                                                                                                                                                                                                Progressing our Mission............................................................... 12
                                                                                                                                                       7.   Zoo Research and Scientific Publications                  14. Invertebrates
                                                                                                                                                       8.   Worldwide Conservation Activities                   In-Zoo
                                                                                                                                                                                                                     15.Developments
                                                                                                                                                                                                                          Plants         in 2014...................................................... 13
                                                                                                                                                                                                                     Key  Developments        in the Animal
                                                                                                                                                                                                                     16. Summary of Conservation              Status and of Plant     Collection.... 13
                                                                                                                                                                                                                                                                             the Collection
                                                                                                                                                                                                                     Supporting the Animal and Plant Collection..................... 16
                                                                                                                                                                                                                     17. About the Chester Zoo Collection Plan
                                                                                                                                                                                                                     Science Investigations........................................................ 17
                                                                                                                                                                                                                     18.  Summary
                                                                                                                                                                                                                     Discovery   andofLearning......................................................
                                                                                                                                                                                                                                        All Roles                                                           18
                                                                                                                                                                                                                     Commercial Developments................................................ 19
    Chairman’s Statement                                                                                                                                                                                             Marketing and Public Relations......................................... 20
                                                                                                                                                                                                                     Memberships and Adoptions............................................. 21

    BUILDING ON OUR SUCCESS                                                                                                                                                                                          Trusts, Grants and Sponsorship Received ....................... 22
                                                                                                                                                                                                                     Act for Wildlife...................................................................... 23
                                                                                                                                                                                                                     Staffing, Organisation, Structure and Training .................. 24
                                                                                                                                                                                                                     Health and Safety................................................................ 25

    Following the completion of the roof of          a dramatised version of the founding of          formally approved and Malcolm Ardron,                                                                     Conservation .................................................................................. 26
    the Monsoon Forest last October, the             Chester Zoo.                                     Angela Pinnington and Simon Venables were                                                                      Realm of the Red Ape......................................................... 27
    sheer scale of the Islands development                                                            formally elected as Trustees of the Society.                                                                   The Assam Haathi Project.................................................. 28
                                                     Membership of the Society also continued                                                                                                                        Protecting China’s Forests................................................. 29
    has become even more apparent. This                                                               Before the statutory items of business, there
                                                     to rise, reaching a record level of 57,835 in                                                                                                                   Philippines Conservation.................................................... 30
    remarkable building, together with the                                                            was a review of the events of 2014, and a
                                                     2014. This represents an increase of almost
    extensive outdoor elements of the scheme,                                                         question and answer session with the zoo                                                                       Saving Species in the Mascarenes.................................... 31
                                                     8,000 on the previous year, and 15,000
    will soon be providing members and other                                                          Directors present.                                                                                             Black Rhino Conservation.................................................. 32
                                                     since 2012.
    visitors with an immersive wildlife experience                                                                                                                                                                   Saving Chimpanzees in Nigeria.......................................... 33
                                                                                                      Early in 2014 the Trustees formally endorsed
    unlike anything that has been seen before in     The success of Chester Zoo has been                                                                                                                             People and Wildlife.............................................................. 34
                                                                                                      the second five year Strategic Plan for the
    this country.                                    recognised by a number of awards this                                                                                                                           Frogs to the Fore................................................................. 35
                                                                                                      Society for the period 2013-18. Work will
                                                     year. TripAdvisorTM awarded the zoo a                                                                                                                           Conserving British Wildlife................................................. 36
    The main contractors, Laing O’Rourke and                                                          soon commence on developing an even
                                                     2014 Certificate of Excellence, signifying                                                                                                                      Chester Zoo Conservation Grants..................................... 37
    Read Construction, are completing their                                                           longer-term strategy, both in terms of the
                                                     that it has consistently earned outstanding                                                                                                                     Global Partnerships for Progress....................................... 38
    work on the project, while other specialists                                                      masterplan for the zoo itself, and the role of
                                                     feedback from their travellers. Significantly,                                                                                                                  Islands Under Threat........................................................... 39
    are finalising the detailed planting and                                                          the organisation in worldwide conservation.
                                                     the zoo won the 2014 TripAdvisorTM                                                                                                                              Keeper for a Day Scheme................................................... 40
    theming that will bring Islands to life. The     Travellers' Choice Attraction Award: Best                                                                                                                       Zoo Expedition 2014............................................................ 41
    last few months of the project will include      rated zoo in the UK. It also came second
    an acclimatisation and testing phase, during     in Europe and sixth in the world in these                                                                                                                  Trustees’ Report for the Year Ended 31st December 2014............ 42
    which animals will transfer to their new         awards for zoos and aquariums. Chester                                                                                                                           Reference and Administrative Details of the North of
    accommodation, allowing them to adjust           Zoo was voted the UK’s Best Animal or                                                                                                                            England Zoological Society, its Trustees and Advisors... 42
    to their surroundings before the opening in      Sea Life Attraction at the Group Travel          Professor Peter Wheeler, Chairman,                                                                              Structure, Governance and Management......................... 43
    July.                                            Awards in London in June 2014, and the           North of England Zoological Society                                                                             Objectives and Activities.................................................... 45
    Following its construction last year, the        Tourism Experience or Event of the Year for                                                                                                                      Strategic Report for the Year Ended 31st December 2014.. 45
    Nature Reserve was officially opened by          our Lantern Magic event at the Marketing                                                                                                                         Statement of Trustees’ Responsibilities............................ 46
    the well-known natural history writer and        Cheshire Annual Awards 2014. We were
    broadcaster, and NEZS Trustee, Professor         also awarded the Silver Medal for our                                                                                                                      Independent Auditor’s Report...................................................... 47
    Stefan Buczacki on 13th May 2014. This           Summer Garden ‘The threatened islands of
                                                     South East Asia’ at the RHS Flower Show at                                                                                                                 Financial Statements.................................................................... 48
    milestone event marked the first phase of a
                                                     Tatton Park in July 2014.                                                                                                                                       Consolidated Statement of Financial Activities................ 48
    development that we hope will grow within
                                                                                                                                                                                                                     Balance Sheets.................................................................... 49
    the land holding of the zoo, both in area and    The German conservationist Roland                                                                                                                               Consolidated Cash Flow Statement.................................. 50
    maturity, over future years.                     Wirth, who has been involved with the                                                                                                                           Principal Accounting Policies............................................. 51
                                                     zoo since the late 1980’s, was the 2014
    2014 was the busiest ever for the zoo with                                                                                                                                                                       Notes to the Financial Statements..................................... 53
                                                     recipient of the NEZS Gold Medal for his
    total visitors numbering 1,432,867. The
                                                     outstanding lifetime achievements in species
    record-breaking numbers in September,                                                                                                                                                                       Looking Ahead to 2015................................................................. 64
                                                     conservation.
    October, November and December were
    helped not only by the fine autumn weather       The 80th NEZS AGM that took place in                                                                                                                       Appendices (on CD)............................................ inside back cover
    and successful events such as Lantern            the Lecture Theatre on 24th June 2014
    Magic, but also the publicity arising from       was again a well attended event. The 2013                                                         We would like to thank all the kind people who gave us
                                                                                                                                                                                                                                 Cover: We have bred two Black crowned cranes in 2014.
    the popular BBC television series Our Zoo,       Annual Report and Statutory Accounts were                                                         permission to use their photographs for this report.
                                                                                                                                                                                                                                   This page: Grevy’s zebra born at Chester Zoo in 2014.
2014 ZOO REVIEW - Chester Zoo
4 2014 Zoo Review                                                                                                                                                                                                                                      Annual Report of the North of England Zoological Society 5

   Director General’s Review                                                                                                                          Managing Director’s Review
   CELEBRATING OUR HERITAGE WHILST LOOKING FORWARD                                                                                                    2014 - A RECORD YEAR!

   2014 was always going to be an                   first ever ‘Chester Zoo Expedition’ where        and determination to found our zoo be so
   interesting year. Many of our staff              we took a few of our in-house experts and        beautifully told.
   and our Trustees spent a tremendous              staff drawn at random from all areas of                                                           If you read last year’s Annual Report, I       celebration of gardens, birds and UK wildlife.       existing zoo and have prepared us for what
                                                                                                     There were some very welcome new
   amount of time and energy planning,              the zoo to the west coast of Ecuador to                                                           talked about preparing the zoo for the         At the opposite end of the year, Lantern             will undoubtedly be the biggest year in
                                                                                                     additions to the animal collection in 2014.
   designing and building the Islands               continue important research into the biology                                                      future. In many respects, the future           Magic made more records attracting 28,000            our history when it is likely records will be
                                                                                                     Details of these can be found on pages 13-
   project, which you will read more                of the Ecuador amazon parrot, a bird many                                                         is here as we work towards opening             visitors to a pre-Christmas tour of the site at      made again as we make final preparations
                                                                                                     15 however I must highlight the arrival of
   about later in this Annual Report. This          of you will know is close to my heart. It is                                                      Islands this coming summer.                    night. The December event went on to win             to open Islands later in the year. Someone
                                                                                                     the Aye-aye, an Endangered and enigmatic
   work will continue to accelerate as we           my intention that there will be an official                                                                                                      the Marketing Cheshire “Best Event” Award            I met during 2014 said Islands was going
                                                                                                     nocturnal lemur. I am delighted that we          As Managing Director, part of my
   get closer to the opening in 2015 and            expedition each year to give as many of our                                                                                                      for 2014.                                            to be “game changing” for UK zoos and I
                                                                                                     are involved in this European Breeding           responsibility is to ensure operational
   wrestle with the all important details.          staff as possible the experience of assisting    Programme. Our dedication to working in the                                                                                                          am sure its opening will change the whole
                                                                                                                                                      readiness following the long period of         Despite unpredictable summer weather, we
   Even so, 2014 turned out to be an                with our conservation and education efforts      field to conserve species and habitats was                                                                                                           dynamic of the Upton site forever. Islands is
                                                                                                                                                      construction. We have watched a series of      also had some record numbers and working
   extraordinary year in a number of ways.          around the world.                                demonstrated by us taking over responsibility                                                                                                        the start of what we want the future zoo to
                                                                                                                                                      grassed fields slowly turn into a landscape    with the Girl Guide Association helped
   Firstly it was record breaking with our                                                           of the Gashaka Biodiversity Project in                                                                                                               look like and will shape the creation of future
                                                    Early in the year we were all thrilled to hear                                                    of accented buildings, planted banks, huge     regional Brownie groups break a Guinness
   highest ever number of visitors! You                                                              Gashaka Gumti National Park, Nigeria.                                                                                                                master planning as we move through the
                                                    of the BBC’s intention to produce a period                                                        enclosures and river crossings that will       World Record with over 1,500 sleeping
   will find more details of the records                                                                                                                                                                                                                  forthcoming year.
                                                    drama series depicting the Mottershead                                                            theme this amazing new experience.             under a single roof during September.
   broken within Managing Director Jamie                                                             It is a great privilege for me to lead this
                                                    family’s trials and adventures in buying         zoo with our staff who share George              My report went onto say that the zoo had       We respect and value the views of our
   Christon’s report.
                                                    Oakfield House and creating Chester Zoo.         Mottershead’s passion, drive and                 to remain focused on the opportunities and     members and visitors. The content of social
   NEZS, Chester Zoo is a conservation              The amazing story of George Mottershead’s        determination to make NEZS, Chester Zoo          challenges ahead. Although Islands has         media channels and websites such as
   and education charity. I was delighted to        vision and determination to form Chester         the best it can possibly be. My sincere          been and remains a big part of our life on a   TripAdvisorTM form part of the analysis of
   see two initiatives finally come to fruition     Zoo has up until now, been relatively            thanks to the Directors, Trustees, Members,      day to day basis, I was pleased that we have   our service standards and so in August we            Jamie Christon, Managing Director
   in 2014 that I have wanted us to do for          unknown especially compared to the stories       staff and all who visited us in 2014 for their   surpassed previous year’s performance right    were delighted to be named top zoo in the
   some time. Firstly, the opening of the first     of other great zoo founders like Gerald          tremendous support.                              across the spectrum within the existing zoo.   UK in their traveller’s awards, and the sixth
   phase of a Nature Reserve on our very own        Durrell O.B.E. That the programme was                                                                                                            in the world.
   land. This was a hugely significant event,       enjoyed by millions of people across the UK                                                       The building blocks for future growth
   allowing us, in the long term, to get the best   with its wonderful authenticity and charm                                                         are there, evidenced by having a record        With records in spring, summer and winter,
   possible value for wildlife from our extensive   was in great part thanks to the involvement                                                       breaking year welcoming 1,432,867              autumn was no exception with weeks of
   land holding and demonstrating that              of George’s daughter, June Williams, who                                                          visitors during 2014. I reported over 50,000   glorious sunny weather and the founding of
                                                                                                                                                      members of NEZS in 2013, this increased to     the zoo being dramatised on BBC1 prime
   conservation of our local, native biodiversity   was wonderfully depicted as an eight             Mark Pilgrim, Director General
                                                                                                                                                      nearly 58,000 in 2014. Records were even       time in a series of programmes called Our
   is as important as the often more exotic         year old in the series by Honor Kneafsey.
                                                                                                                                                      set with over 1,500 animal adoptions in the    Zoo. The result boosted visitor numbers to
   biodiversity overseas. It was very fitting       Honor really captured June’s deep love of
                                                                                                                                                      month leading up to Christmas smashing a       an all-time high throughout the season and
   that wildlife expert, TV presenter and NEZS      animals and wonderful sense of fun. June,        Left: The Director General Mark Pilgrim and
                                                                                                                                                      record last made in 2009.                      created millions of pounds of PR, promoting
   Trustee Professor Stefan Buczacki officially     who remained a great friend to the zoo,          Professor Stefan Buczacki at the opening
                                                                                                                                                                                                     our vision and mission nationally and
   opened this first phase. I must thank all        sadly passed away in May 2015 but we             event of our Nature Reserve.                     The zoo team have worked towards
                                                                                                                                                                                                     internationally.
   those volunteers and sponsors who made           know she had enjoyed seeing the amazing          Right: Honor Kneafsey as June (Our Zoo)          a package of year round events and
   this possible. The second initiative was our     story of her father’s great passion, drive       with June Williams.                              attractions. In spring we saw Bloom, a         These records were all set within the                Above: Managing Director Jamie Christon.
2014 ZOO REVIEW - Chester Zoo
6 2014 Zoo Review                                                                                                                                                                                                                       Annual Report of the North of England Zoological Society 7

    Highlights of the Year                                                                                                                             Reflections on the Year
    2014 AT A GLANCE                                                                                                                                   FROM THE EXECUTIVE TEAM
                                                                                                                                                                        Mark Pilgrim, Director General
                                                                                                                                                                       “In the future, when we look back on 2014, it will probably be remembered as the year we prepared for
                                                                                                                                                                        Islands. While this is very much true, a great deal of our focus was on ensuring that every detail of the
                                                                                                                                                                        Islands project is of the highest standard, 2014 holds many other nice and significant memories for me.
                                                                                                                                                                        Leading the zoo’s first overseas expedition to the forests of western Ecuador, including a number of staff
                                                                                                                                                                        randomly selected from across all departments, filled me with pride. In often uncomfortable conditions the
                                                                                                                                                                        team were excellent and we collected a great deal of very important data on the biology of the Ecuador
                                                                                                                                                                        amazon parrot that assists us to produce a conservation action plan and we also had a lot of fun. The
                                                                                                                                                                        opening of the first phase of our very own Nature Reserve on our land holding was a major milestone
                                                                                                                                                                        for the zoo. Being voted the best zoo in UK and sixth best zoo in the world by millions of visitors on
                                                                                                                                                                        TripAdvisorTM was a great morale boost to us all, indicating that while we are certainly on the right track as
                                                                                                                                                                        a fabulous zoo we still have room to improve.”

                                                                                                                                                                       Jamie Christon, Managing Director
                                                                                                                                                                       “2014 was my first full year and was jam packed with memorable events. Many of these were achievements
                                                                                                                                                                        that had been reached in previous years but were then superseded by record breaking results and
                                                                                                                                                                        outstanding levels of work and commitment in 2014. Examples include record breaking months of
                                                                                                                                                                        September, October, November and December which led to the year of 2014 achieving the highest
                                                                                                                                                                        number of visitors ever. Our busiest day ever on record in August, was soon followed by being voted by our
    JANUARY                                          MAY                                               SEPTEMBER                                                        visitors as the number one zoo in the UK by TripAdvisorTM and sixth in the world. Other highlights include
                                                                                                                                                                        watching the filming of Our Zoo and then the pride as it was screened on national TV, then in December
    A team of staff lead by Dr Mark Pilgrim travel   Our two-acre Nature Reserve, created to           Our Zoo, a six-part TV drama based on the                        welcoming almost 28,000 visitors to Lantern Magic, nearly a 100% growth on 2013. Overarching all of
    to Ecuador to research the Ecuador amazon        help UK native species, opens.                    inspiring story of the zoo’s founder George                      this was witnessing the ongoing development of Islands, on a week by week, month by month basis and
    parrot.                                          We welcome the arrival of two warthog             Mottershead and his family in the 1930s,                         seeing it grow from nothing into readiness for summer 2015.”
    Amphibian experts trial a technique to tag a     piglets, the first to be born here.               opens on BBC One.
    population of 80 of the zoo’s Golden mantella                                                      Kifaru, a 29 year old Eastern black rhino,
                                                     Primate experts begin a study on
    frogs with silicone implants, which could play                                                     arrives from Hanover Zoo to bring vital new                      Simon Mann, Development Director
                                                     orangutans’ teeth in a bid to help
    a part in helping to save one of the smallest                                                      blood to the European population of this rare
                                                     conservation projects in Malaysia and                                                                             “2014 was an exciting and eventful year. Our Islands project developed from a massive civil engineering
    and most spectacular frogs in the world.                                                           species.
                                                     Indonesia.                                                                                                         exercise into a site that by the year-end had iconic buildings, bridges and a river largely structurally
                                                                                                       We celebrate 80 years as a wildlife charity
    FEBRUARY                                                                                                                                                            complete. These are the framework for the plants, animals and artefacts that will tell the story of South
                                                                                                       by launching Me, You & the Zoo, an online
                                                     JUNE                                                                                                               East Asia’s ecological diversity and beauty, and capture our visitors’ imaginations from summer-2015.
    A rare Grevy’s zebra foal, a female named                                                          archive of personal pictures, films and
                                                                                                                                                                        Many individuals, teams and organisations are contributing to bring this dream to reality and I am
    Merida, is born – the first of its kind to be    Four year old Spectacled bear Bernardo            stories from the zoo’s history.
                                                                                                                                                                        reminded over and over of the importance of teamwork and cooperation in delivering this milestone project
    born at the zoo for over 30 years. Two new       arrives from the USA as part of our plans to                                                                       whilst maintaining the high quality of animal welfare and visitor enjoyment within the existing zoo.”
    Komodo dragons arrive from France.               breed the animals.                                OCTOBER
    Bloom, a season of events to celebrate           Births include a Wide-eyed lemur, yet             We hold our annual Go Orange fundraising
    gardens, birds and UK wildlife is launched.      another first for the zoo.                        campaign, raising over £16,000 for
                                                     We help the Large heath butterfly back to a       orangutan conservation.
    MARCH                                            Lancashire nature reserve after a 100 year        A rare anoa calf – the world’s smallest
                                                     absence.                                                                                                           Stephanie Sanderson, Science and Education Director
                                                                                                       species of wild cattle – arrives after a 282
    We release the first video animated fly-                                                           day pregnancy for first time mum, Oana.                         “2014 has been an excellent year. We have made great strides forward in using science to support the
    through of how our new £39m Islands
                                                     JULY                                              Building work on Islands enters the final                        animal and plant collection and our skills and expertise have been recognised with a bumper crop of
    project will look.
                                                                                                       stages, as the roof on Monsoon Forest is                         scientific publications. Our educational offer grows from strength to strength with even more opportunities
    Official figures reveal we are England’s most    The Ecuador amazon parrot is given a new                                                                           for our visitors to engage with our staff and animals. And of course there is the Islands project for which
                                                                                                       finished.
    visited attraction outside London, for the       ‘Endangered’ status from the IUCN with                                                                             we have been developing a new approach to connecting our visitors with conservation work out in the
    third year running.                              help from findings from our expedition to                                                                          field. Islands provides a wonderful opportunity to learn more about how exhibit design impacts visitors’
                                                                                                       NOVEMBER
                                                     South America in January.                                                                                          perception and understanding and this information will be critical in shaping our future developments.”
    APRIL                                                                                              Delight as we win Event of the Year for
                                                                                                       Lantern Magic at the Marketing Cheshire
    Vets, keepers and doctors swing into             AUGUST
                                                                                                       Annual Awards.
    action as orangutan Vicky successfully           Delight as we are named the UK top zoo
    undergoes a sinus operation – the first time     and Europe’s second best zoo in the               DECEMBER
    the procedure had ever been carried out in       TripAdvisorTM travellers’ choice awards.                                                                           Liz Carnie, Finance Director
    the UK.                                                                                            We gear up for the opening of Islands in
                                                     Birth of male tapir, Zathras, the first male to   summer 2015 by launching a new interactive                      “Joining in January 2014 I quickly realised that it would not only be an exciting year in itself but that
    Four Humboldt penguin chicks hatch               be born at the zoo in eight years.                website.                                                         with significant changes ahead we must continue to ensure our systems and controls evolve with us.
    bringing the zoo’s penguin colony of
    penguins to over 35.                             A male Philippine mouse deer described as         Christmas comes early for keepers with the                       Operational achievements and milestones were evidenced in our financial performance for the year and
                                                     “not much bigger than a rabbit” moves to          very special delivery of a rare Rothschild                       we were pleased to report both a record income and surplus, with income up 6% on the previous year
                                                     the zoo.                                          giraffe calf, Zahra.                                             and net incoming resources before other recognised gains and losses of 19%. Capital investment of our
                                                                                                       We finish the year on a high with a record                       funds in the Islands project progressed at a pace alongside the continued upgrade of existing zoo facilities.
    Left: The opening of our two-acre Nature                                                                                                                            Behind the scenes we upgraded our finance system and developed our website and management
    Reserve in May.                                                                                    breaking 2014, visitor figures reach
                                                                                                       1,432,867 the highest in our 84 year history!                    information systems in preparation for the opening of Islands.”
    Right: The first UK orangutan sinus
    operation.
2014 ZOO REVIEW - Chester Zoo
8 2014 Zoo Review                                                                                                                                                                                                                                            Annual Report of the North of England Zoological Society 9

   North of England Zoological Society Strategy 2013-2018
   A NATURAL VISION
   Throughout 2014, the Trustee-approved strategy ‘A Natural Vision’ informed and guided the management team in planning, achieving and
   developing our mission and supporting business activities.

     Strategic objective                     1       Strategic objective                      2         Strategic objective                       3         Strategic objective                     4       Strategic objective                        5        Strategic objective                        6
   To ensure that our                               To be a world class ‘must                          To be a centre of excellence                        To ensure long term                             To ensure that our staff are                       To ensure an excellent
   conservation and                                 see’ visitor attraction, in                        for animal and plant care                           commercial viability                            recognised as being at the                         external reputation that
   educational activities, both                     terms of quality, service and                      based on sound scientific                           through excellent business                      heart of the organisation                          builds trust and allows us to
   in the zoo and globally,                         enthralling experiences.                           principles.                                         practices.                                      and influence the success                          influence our stakeholders.
   achieve the greatest                                                                                                                                                                                    of everything we do.
   conservation impact.

   This means:                                      This means:                                        This means:                                         This means:                                     This means:                                        This means:
   • having more control and influence over our     • providing immersive, authentic experiences,      • providing best practice animal and plant          • broadening our income base via new            • helping people innovate, assessing               • developing and creating a clear brand and
     field programmes;                                for visitors across all sectors of society, so     husbandry and care;                                 markets, products, funding and land use;        leadership and capability and producing a          awareness of what we want to be known
                                                      increasing the reach;                                                                                                                                  people development plan;                           for;
   • ensuring that we get the most conservation                                                        • ensuring our facilities are fit for the purpose   • developing better intelligence and market
     impact from the collection;                    • providing a personalised visitor experience;       of providing excellent care;                        analysis and exploiting this data to better   • ensuring we have excellent recruitment,          • receiving industry recognition across
                                                                                                                                                             understand our customers;                       selection and induction processes;                 multiple disciplines through awards;
   • understanding the expertise and                • establishing and evaluating what it means        • focusing our science to support
     specialisms of our staff and development of      to be ‘world class’;                               conservation and animal welfare;                  • working smarter to drive down costs;          • improving staff facilities and staff welfare;    • protecting our reputation and having robust
     new skills required;                                                                                                                                                                                                                                       crisis management processes;
                                                    • consistently provide high quality visitor        • sharing our skills and experience both            • increasing winter revenue;                    • developing a culture that means that
   • empowering people to make                        facilities;                                        internally and externally.                                                                          everyone is an ambassador for our work;          • developing strategic lobbying on the issues
     environmentally positive life style changes;                                                                                                          • revision of the pricing strategy.                                                                  that we feel strongly about;
                                                    • maintaining year-round, high quality visitor                                                                                                         • training and development including
   • evaluating the conservation impact of our        experience;                                                                                                                                            succession planning and building capacity;       • ensuring greater public engagement with
     activities;                                                                                                                                                                                                                                                our science and technology, conservation
                                                    • continuous improvement of site                                                                                                                       • developing a system of reward and                  and commercial activities;
   • ensuring that we consider the                    presentation standards.                                                                                                                                recognition that includes performance
     environmental sustainability of all that we                                                                                                                                                             management, pay and benefits;                    • continuing liaison with our partner
     do.                                                                                                                                                                                                                                                        organisations and peers, e.g., BIAZA,
                                                                                                                                                                                                           • initiating cross-functional working groups         EAZA, WAZA, IUCN, ALVA;
                                                                                                                                                                                                             that build in flexibility.
                                                                                                                                                                                                                                                              • providing support and expertise to targeted
                                                                                                                                                                                                                                                                zoos throughout the world in partnership
                                                                                                                                                                                                                                                                with like-minded organisations to improve
                                                                                                                                                                                                                                                                the general public perception of zoos.

   1. Logo of our Gashaka Biodiversity                                                                                                                                                                     5. Our staff getting involved with the Go          6. Chester Zoo winning Event of the Year
      Conservation Project in Nigeria.              2. Our immersive Butterfly exhibit.                3. A young orangutan.                               4. Products on sale at the zoo’s Ark shop.         Orange campaign.                                   Award.
2014 ZOO REVIEW - Chester Zoo
10 2014 Zoo Review                                                                                                                                                                                                                                           Annual Report of the North of England Zoological Society 11

    Natural Vision Masterplan
    DEVELOPMENT DURING 2014
                                                                                                                                                        Rock Bridge and Bamboo Bridge for                 The zoo’s Maintenance Team have continued            reduced from 0.31 kg per visitor to 0.26kg
                                                                                                                                                        example – and each bridge is thematically         to support all core activity including the           per visitor. Sustainable procurement and
                                                                                                                                                        linked to an island.                              decommissioning of the Bugs! exhibit and             environmental behaviour change are other
                                                                                                                                                                                                          the set-up of the Christmas Lantern event.           key aspects promoted within the EMS,
                                                                                                                                                        The 50,000 plants within Islands will be
                                                                                                                                                                                                          To deliver improved animal welfare the               and the Green Team continues to promote
                                                                                                                                                        distinctive, and many are unique to specific
                                                                                                                                                                                                          team have performed pool modifications at            initiatives and support colleagues with policy
                                                                                                                                                        islands in the scheme. They will include
                                                                                                                                                                                                          Wetlands, made animal transit crates and             implementation in these areas across the
                                                                                                                                                        some large trees and a variety of palms
                                                                                                                                                                                                          executed additional containment works at             business.
                                                                                                                                                        and bamboo species as well as shrubs and
                                                                                                                                                                                                          Monkey Islands and mixed Asian and sloth
                                                                                                                                                        ground cover. The water channel for the                                                                A modified Type 2 Carbon footprint was
                                                                                                                                                                                                          exhibits. Thousands of scheduled servicing
                                                                                                                                                        Lazy River Boat Trip passes through different                                                          undertaken in 2014, covering our emissions
                                                                                                                                                                                                          and responsive repairing and maintenance
                                                                                                                                                        terrains and the planting selected for the                                                             from energy, water and waste/recycling. This
                                                                                                                                                                                                          activities have also been carried out.
                                                                                                                                                        waterside will help retain the soil along the                                                          evidences a footprint of 4,565 tonnes CO2e
                                                                                                                                                                                                          Mechanical, drainage and electrical upgrades
                                                                                                                                                        steeper stretches. Truly exotic species will                                                           which is a reduction of 10% on the 2013
                                                                                                                                                                                                          have also occurred to support commercial
                                                                                                                                                        be located in the Monsoon Forest where                                                                 figure.
                                                                                                                                                                                                          activity and deliver infrastructure to serve 1.4
                                                                                                                                                        the canopy trees will rise to a height of nine
                                                                                                                                                                                                          million visitors.                                    On 1st May 2014 auditors for
                                                                                                                                                        metres (and continue to grow each year)
                                                                                                                                                                                                                                                               the Green Tourism Business
                                                                                                                                                        providing habitats for tree-dwelling and forest   Oakfield House has been subject to particular
                                                                                                                                                                                                                                                               Scheme (GTBS) undertook
                                                                                                                                                        floor birds and other fauna.                      attention in consideration of the expected
                                                                                                                                                                                                                                                               a comprehensive audit of
                                                                                                                                                        The 14 river boats have been built in Germany     increased interest in the building following the
                                                                                                                                                                                                                                                               our environmental practices
                                                                                                                                                        and will be themed with seven different           Our Zoo TV series, with a full refurbishment
                                                                                                                                                                                                                                                               and we were delighted to
                                                                                                                                                        designs in North Wales. Four of them have         planned for the future.
                                                                                                                                                                                                                                                               receive the scheme’s Gold
                                                                                                                                                        access for disabled visitors. They will be                                                             Award following ratification by
                                                                                                                                                        guided by pulley around a 450 metre channel,      Environmental Management
                                                                                                                                                                                                                                                               the GTBS.
                                                                                                                                                        passing through misty gullies, stony river        On 1st October 2014 we were re-
                                                                                                                                                        beds, and sandy beaches and taking in                                                                  Our Environmental Manager is vice chair of
                                                                                                                                                                                                          accredited to the ISO 14001 standard for
                                                                                                                                                        unique views of the animals, some at eye                                                               the BIAZA Environmental Sustainability Group.
                                                                                                                                                                                                          our Environmental Management System
                                                                                                                                                        level, across dry and wet moats. Evidence of                                                           The most notable input in 2014 was his work
                                                                                                                                                                                                          (EMS). We remain as proud today of our
                                                                                                                                                        Sunda gharials, turtles and other species as                                                           on the development of BIAZA-wide KPIs
                                                                                                                                                                                                          continued accreditation to this internationally
                                                                                                                                                        well as fishing, hunting and conservation work                                                         for environmental performance and revision
                                                                                                                                                                                                          recognised standard, as when we became
                                                                                                                                                        will be visible from the safety of the boat.                                                           of the BIAZA guidelines for environmental
                                                                                                                                                                                                          the first UK zoo to achieve it in 2004.
                                                                                                                                                                                                                                                               business best practice.
                                                                                                                                                        To accommodate the additional visitors            It provides a methodical, auditable and
                                                                                                                                                        attracted by Islands the zoo negotiated           independently accredited structure for               Members of the zoo’s Green Team
                                                                                                                                                        release of some 16 acres to provide               managing environmental legal compliance              participated in events to promote its work
                                                                                                                                                        parking for extra vehicles and has invested       and driving performance improvement.                 including the Local Authority Green Day held
                                                                                                                                                        significantly in approved highways works to                                                            at the Chester Town Hall.
                                                                                                                                                                                                          In 2014, in consideration of the zoo’s
                                                                                                                                                        promote better traffic flow to and from the       Natural Vision strategy, (in particular
                                                                                                                                                        site. We are also delivering infrastructure to    strategic objective one which encompasses
                                                                                                                                                        support sustainable travel choices and will be    environmental sustainability) the EMS was
                                                                                                                                                        constructing a cycle path along the A41 in the    subject to a full revaluation to ensure its
                                                                                                                                                        next 12 months.                                   objectives remained harmonious with both
                                                                                                                                                                                                          strategy and mission.
                                                                                                                                                        Nature Reserve
                                                                                                                                                        The Nature Reserve, with trees and a dipping      Key Objectives
                                                                                                                                                        pond, opened in spring 2014 and provides
                                                                                                                                                                                                          Success was achieved in each of the key
                                                                                                                                                        a home to a variety of native wildlife. It is
                                                                                                                                                                                                          EMS objectives. Those most notable when
                                                                                                                                                        intended that this will form the nucleus of
    Islands                                         buildings including enclosures housing              authentic buildings and a permit office                                                           comparing to 2013 to 2014 were:
                                                                                                                                                        a larger reserve in years to come as funds
                                                    tigers, babirusa, cassowary and other               where the visitor’s expedition concludes.       become available.
    As expected, the past year has been an
                                                    species and visitor facilities: the shop, toilets                                                                                                      12% reduction in whole site energy
    exciting and at times challenging period,                                                           Other contractors have performed a range
                                                    and restaurant. They are also completing all
    given the complex nature of the Islands                                                             of specialist services. These include glazing   Existing Zoo                                       26% reduction in mains water use in the
                                                    the public visitor spaces.
    project both architecturally and technically.                                                       for the Sunda gharial underwater viewing                                                           targeted ‘primary user group’
                                                                                                                                                        Although the main focus of activity has been
    Contractors Laing O’Rourke Ltd continued        The restaurant will in fact be a ‘street            within the Monsoon Forest and for other
                                                                                                                                                        the Islands project, the existing zoo has          5% reduction in single car occupancy for
    to deliver the Monsoon Forest building,         kitchen’ taking inspiration from South East         viewing windows, rockwork to reflect            not been neglected over the past year. In          staff commuting to work.
    and the extensive infrastructure for the        Asian cuisine with eating terraces giving           different geographical features across the      2014 investment was made in renewing the
    site. They were joined on site by Read          views of anoa, the children’s play area and         islands and construction of ten bridges.        Humboldt penguin decking and redecorating
    Construction Ltd in August 2014. The latter     Manado Town, which comprises a Sulawesi             The names of the bridges describe their         40 site buildings and structures including        On-site recycling rates continue to increase
    are contracted to construct 17 themed           street scene complete with tuk tuk vehicles,        very different appearances - Dragon Bridge,     catering kiosks and toilets.                      and waste sent off-site for recycling                Left: Islands site.
2014 ZOO REVIEW - Chester Zoo
12 2014 Zoo Review                                                                                                                                                                                                                                         Annual Report of the North of England Zoological Society 13

    Progressing our Mission
    CONSERVATION AROUND THE WORLD                                                                                                                       In-Zoo Developments

                                                                                                                                                        KEY DEVELOPMENTS: ANIMAL AND
                                                                                                                                                        PLANT COLLECTION DURING 2014
                                                                                                                                                        Mammals
                                                                                                                                                        2014 saw a continued focus on the Islands
                                                                                                                                                        development. With construction under way,
                                                                                                                                                        the team has been working to make sure all
                                                                                                                                                        new enclosures are built to allow the highest
                                                                                                                                                        standards of animal welfare and to ensure
                                                                                                                                                        keeper and visitor safety.
                                                                                                                                                        Breeding management and the import and
                                                                                                                                                        export of stock has also been essential
                                                                                                                                                        preparation for this exciting project and the
                                                                                                                                                        zoo celebrated the birth of a female Lowland
                                                                                                                                                        anoa calf in October, the first female to ever
                                                                                                                                                        be born at the zoo and a great success for
                                                                                                                                                        this Endangered species. Other breeding
                                                                                                                                                        success for Islands stock this year included
                                                                                                                                                        a Visayan warty pig and a Babirusa piglet.
                                                                                                                                                        With two Javan banteng females imported
                                                                                                                                                        from European zoos, and two calves born,
                                                                                                                                                        the current herd has increased to seven
                                                                                                                                                        individuals. The zoo brought three adult warty
                                                                                                                                                        pigs from the European Breeding Programme
                                                                                                                                                        and a new species in preparation for Islands:
    Through the implementation of our strategy,      directly to conserving biodiversity can be       While we can be justly proud of our               the tiny Philippine mouse-deer arrived in July
    all of the activities of NEZS Chester Zoo        divided up into three activities:                breeding results and our work in the field        from Rotterdam Zoo.
    either directly or indirectly support our                                                         protecting species and habitats at grass
                                                     The breeding of species within a                                                                   There have also been some key births and
    mission ‘to be a major force in conserving                                                        roots level, perhaps our most important role
                                                     captive environment for which there is           in long term conservation of biodiversity is      arrivals for core zoo stock this year including
    biodiversity worldwide’. Throughout the
                                                     a real need as part of an action plan for        in inspiring people to care enough about          a female Grevy’s zebra born in February.
    pages of this Annual Report you will find
    some wonderful examples of activities            that species.                                    nature to take some action. The more              Highlights over the summer months included
    throughout the year in support of this           One nice example of the breeding success         than 1.4 million people who visited Chester       the birth of two Critically Endangered
    mission.                                         of Critically Endangered species in the zoo      Zoo in 2014 and especially our members,           primates (an Alaotran gentle lemur and
                                                                                                      provide us with a wonderful opportunity for       a Buffy headed capuchin), a male South
    Tragically the need is greater than ever         in 2014 was the Baer’s pochard, a small
                                                                                                      engagement. Through our zoo exhibits and          American tapir and two Red panda cubs.
    and while habitat destruction remains the        duck whose wild population is suffering an
                                                     extremely rapid decline. We were delighted       our messages we need to connect people            In the summer we also saw the departure
    greatest threat to biodiversity an extremely                                                      with wildlife, inspiring them to appreciate
    worrying trend is the accelerating growth        to successfully rear 30 of these birds in our                                                      of two longstanding zoo residents: 46 year
                                                     specially developed waterfowl breeding           it and the value it brings to our lives and       old female Asian elephant Jangoli moved
    of the illegal trade in wildlife. This trade                                                      the lives of other people. Biodiversity is
    is having enormous adverse effects on            facilities. There are many other examples                                                          to Madrid after 20 years at the zoo and 15
                                                     of breeding successes that occurred              crucial to human wellbeing, sustainable           year old Eastern black rhino male Sammy                                                                Birds
    biodiversity. It is of such a scale that wild                                                     development and poverty reduction. But
    populations of some charismatic species          throughout the year which can be found                                                             left after 12 years to go to his new home in                                                           Our Curator of Birds and a Bird Keeper
                                                     later in this report.                            people - particularly those in the developed      Port Lympne as part of breeding programme
    such as rhinos, elephants, tigers and apes                                                        world - have become so far removed from                                                                                                                  spent two weeks at the end of January in the
    may be traded to extinction within a few                                                                                                            recommendations.                                                                                       Cerro Blanco Forest in Ecuador, participating
                                                     Direct support of conservation                   nature that they have forgotten how much
    years. This trade is behind the highest          projects and programmes in nature                they, and others, rely on it.                     The Bornean orangutan group, temporarily                                                               in the zoo’s first field expedition, the focus of
    rates of poaching of rhinos and elephants        to protect endangered species or                                                                   housed at the zoo, returned to their new                                                               which was to gather data on the biology and
    recorded in recent history. It is not only the                                                    The delivery of these activities relies heavily   facility at Blackpool Zoo in July and a new        conservation measure for insuring the future        population of the Ecuador amazon parrot
                                                     habitats.
    charismatic mega fauna that is effected, the                                                      on sound science as well as passionate            male arrived from Apenheul Primate Park a          of this Critically Endangered species.              in the dry forest and adjacent mangroves.
    wildlife trade is having disastrous effects      Not only do we need to manage and breed          committed people. It is this essential three      few weeks later. We also welcomed a male                                                               During the latter part of the year work
                                                                                                                                                                                                           As the year drew to a close, we received an
    on populations of many and varied taxa           species in the zoo, if we are to conserve        pronged approach to nature conservation           Spectacled bear to the zoo in June with a                                                              started to re-landscape the on-show parrot
                                                                                                      that we believe places zoos uniquely as the                                                          early Christmas present with a female giraffe
    including corals, song birds and owls,           these species in nature for the long term we                                                       two year old female joining him, and our                                                               aviary at the Parrot Breeding Centre into
                                                     also need to play an active role in protecting   only organisations with an ability to do all                                                         calf born on the 23rd of December, the first
    particularly in South East Asia, pangolins,                                                                                                         existing resident female in October.                                                                   an Ecuadorian habitat resembling the dry
                                                     their habitats. During 2014 our long term        three.                                                                                               calf to be sired at the zoo by our new bull.        forests of Cerro Blanco.
    lorises and many species of lower
                                                     field programmes went from strength to                                                             Another important arrival in the latter half
    vertebrates. Additionally, climate change,                                                                                                                                                             New species for the zoo during the year
                                                     strength as you can read on pages 26 to 41                                                         of the year was a 29 year old male Eastern                                                             Top: A new male Spectacled bear arrived at
    and the introduction of invasive species are                                                                                                                                                           included Aye-aye, Naked mole-rats, Short-
                                                     of this Annual Report.                                                                             black rhino from Hannover Zoo. Having                                                                  the zoo in June.
    also responsible for huge biodiversity loss.                                                                                                                                                           eared elephant shrews and Luzon cloud
                                                                                                                                                        only sired three calves previously, he is                                                              Top Right: The tiny Philippine mouse deer, a
    We strongly believe that modern                  Inspiring our visitors about the natural                                                           an important animal within the European            rats. We also now house a female Scottish           new species for Islands.
    progressive zoos can play a large role in the    world such that they care enough                                                                   Endangered Species Breeding Programme.             wild cat (off-show) with hopes for a male to        Bottom: A female Lowland anoa calf, a first
    fight against the loss of biodiversity given     about nature to make changes in their            Left: Critically Endangered Baer’s Pochards       It is hoped that, by breeding with the zoo’s       eventually join her as part of an essential         in the zoo’s history.
    the necessary resources and leadership.          daily lives that benefit nature and the          hatched at Chester Zoo.                           existing female rhinos, he will add genetic        breeding and reintroduction effort for this         Bottom Right: Ecuadorian habitat on-show
    The areas of zoo activity that contribute        environment.                                     Right: Bird market in Java.                       diversity to the zoo population; a vital ex situ   native species.                                     parrot aviary at the Parrot Breeding Centre.
2014 ZOO REVIEW - Chester Zoo
14 2014 Zoo Review                                                                                                                                                                                                                                                 Annual Report of the North of England Zoological Society 15

    In-Zoo Developments

    KEY DEVELOPMENTS: ANIMAL AND
    PLANT COLLECTION DURING 2014 (CONT)
                                                      laughingthrush and a Mauritius pink pigeon                                                             breeding units. Our team has been carefully
                                                      master-planning meeting were attended by                                                               working on settling everything in, and have
                                                      our Curator of Birds. This latter Endangered                                                           had some breeding successes too! The new
                                                      species re-joined the collection after an                                                              arrivals held in the support facilities include,
                                                      absence of seven years and the team                                                                    amongst others Giant asian mantis, Jewel
                                                      converted an old off-show aviary block into                                                            wasp, Malaysian dead leaf mantis, Asian
                                                      a new Mauritius pink pigeon rearing facility,                                                          forest scorpions, and a large variety of stick
                                                      including a foster dove room and weaning                                                               insect species.
                                                      aviaries.
                                                                                                                                                             In the lead up to Islands the reptile collection
                                                      Our Bird Assistant Team Manager gave a                                                                 has also increased. Our quarantine facility
                                                      presentation on our Critically Endangered                                                              currently holds a whole group of Asian forest
                                                      Grey-breasted parakeets and one of our Bird                                                            tortoises, in addition to Malaysian giant turtles
                                                      Keepers gave a presentation on techniques                                                              and Asian pond turtles due to be moved to
                                                      for controlled parent-rearing of our waterfowl                                                         Monsoon Forest within Islands. Other new
                                                      at the BIAZA annual bird meeting at the Hawk                                                           species settling in include the Javan sun skink
                                                      Conservancy Hampshire.                                                                                 and the Mountain horned dragon, both of
                                                                                                         has also seen improvements to the Leaf              which are hoped to be included in a mixed
                                                      Following on from their previous field work,                                                           species exhibit alongside amphibians and
                                                                                                         cutter ant exhibit; visitors are now able to view
                                                      two of our Keepers spent three months                                                                  fishes.
    Our Curator of Birds also attended the World                                                         different areas of the interior of the colony.
                                                      working on the Mauritius cuckoo-shrike                                                                                                                     at Glorious Grasses; Rock Garden, Tropical          Working Groups. The conference was
    Pheasant Association (WPA) conservation                                                              Other new species that arrived during 2014          During this already busy period we have also
                                                      project. This involved finding nests and                                                                                                                   Realm and the Sunken Garden.                        held over two days and focused on native
    meeting at the Cotswold Wildlife Park,                                                               that are now on display include the White-          had great success behind the scenes with
                                                      rescuing chicks or eggs from nests, the                                                                                                                                                                        plant and animal conservation subjects. A
    where a number of issues were discussed                                                              banded cleaner shrimp and the Upside-down           the breeding of some highly unique species          A team member visited the Gashaka Gumti
                                                      majority of which are normally otherwise                                                                                                                                                                       number of speakers from zoos and other
    including the plight of the Edwards’ pheasant.                                                       jellyfish.                                          including the Cinnamon frog, Mao-son frog,          Biodiversity Project in Nigeria, working with
                                                      predated by introduced mammals. The chicks                                                                                                                                                                     conservation organisations gave a range
    This species is managed by a number of            were hand-reared at the Black River Aviaries,      The dozens of new species destined for the          and the Tentacled snake. The Aquarium Team          taxonomists from Kew Gardens studying               of stimulating and thought provoking talks.
    European zoos, however its status in the wild     in Mauritius, where they will be established       Islands collection have been slowly arriving        have also experienced positive results with         the flora of the National Park. They were           Workshops were also held and a visit to the
    in Vietnam is bleak and its extinction may                                                           and all are settling in well. The project           their new groups of species such as Betta           able to identify and collect plant material and     Nature Reserve took place.
                                                      during 2015. The intention in the future will
    be imminent. We are supporting the WPA in                                                            has been a long time in the planning, key           pallifina, Liquorice gourami and Giant pipefish.    train local plant rangers to take herbarium
                                                      be to re-introduce this species to a newly                                                                                                                                                                     The Horticulture and Botany Team designed
    genetic studies into the purity of the captive                                                       aspects of this have included husbandry and                                                             specimens. It is hoped that this is the start
                                                      protected nature reserve known as Ferney                                                               In the Butterfly House we have increased                                                                and built a Show Garden at the RHS Tatton
    population.                                                                                          functionality of exhibits, support facilities,                                                          of long term collaboration with Kew in this
                                                      Valley.                                                                                                the diversity of the visitor experience by                                                              Flower Show. The garden was called ‘The
                                                                                                         managing sustainable colonies within the zoo,                                                           region.
    Notable arrivals during the year were a female                                                                                                           introducing staff presentations which provide                                                           threatened islands of South East Asia’ and
                                                      Lower Vertebrates and Invertebrates                compatibility of species for mixed exhibits,
    Great argus pheasant, two female Cabot’s                                                                                                                 opportunities for interaction with a variety of     72 Black poplar trees, grown at the zoo, were       was designed to showcase the Islands project.
    tragopan and four Collared partridge. We          Creating a balance between maintaining             visibility of animals, veterinary considerations,   invertebrate species such as; Giant African         taken by partners to plant at various locations     The garden was centred on a ruined Buddhist
    also successfully parent reared two Black         the zoo, providing fresh experiences for our       feasibility of similar species rotation between     millipedes, African praying mantis, and             throughout Cheshire and North Wales. These          temple and also featured a traditional fishing
    crowned cranes. A new species to the              visitors, developing strong links with in situ     exhibits, educational value of exhibits,            Hercules beetles.                                   included 30 trees to a site near Macclesfield       boat on a stream. The planting was lush and
    collection is a pair of Luzon lowland scops-      conservation projects, and preparing for the       research/conservation roles, and collaboration                                                          where it is hoped a field gene bank of this         contained orchids, Nepenthes, ferns and a
    owl which arrived from Wroclaw Zoo in             opening of Islands has resulted in a very busy     with other institutions involved in breeding        Our staff have been busy in terms of training       locally threatened tree.                            wide range of large leaved and unusual exotic
    Poland and Plzen Zoo in the Czech Republic.       year in the lower vertebrate and invertebrate      programmes.                                         and providing support for other programmes,
                                                                                                                                                                                                                 The next phases of the planting of Common           looking plants. The garden was awarded a
                                                      departments.                                                                                           running a series of internal workshops, on
    These birds will be housed in one of the                                                             As the invertebrate collection has grown                                                                                                                    Silver Medal and was seen by an estimated
                                                                                                                                                             topics such as culture of live food, enrichment     barberry, for the Barberry carpet moth
    aviaries in the Tropical Realm.                                                                      so much in preparation for Islands we have                                                                                                                  80,000 visitors to the show. Additionally Monty
                                                      We continued to expand the Tropical Realm                                                              in aquariums, water quality, and in the             project, took place on the Shropshire Union
                                                                                                         modified two new rooms to act as support                                                                Canal.                                              Don did a short piece on the garden which
    Our Curator of Birds spent the first part         through the addition of two new amphibian                                                              herpetological department a workshop about
                                                                                                                                                                                                                                                                     appeared on the BBC.
    of August in Singapore and Java working           displays this year. These new exhibits house                                                           individual marking techniques and theming
                                                                                                                                                                                                                 Site visits were undertaken to monitor the
    on the long term strategy for a number of         large groups of Marañon poison frogs, from                                                             work.                                                                                                   Planting started on the Islands project with the
                                                                                                                                                                                                                 populations and condition of four rare native
    highly endangered Indonesian passerines.          the high altitude mountains of Peru, and                                                                                                                                                                       planting of the Visayan warty pig, Babirusa,
                                                                                                                                                             With the combination of all of these                plants that the zoo is working with including
    Following a series of bird thefts at Cikananga    Golden mantella frogs from Madagascar.                                                                                                                                                                         Anoa and Macaque enclosures. We were very
                                                                                                                                                             components we have been able to make a              the Isle of Man cabbage, Southern horsetail,
    Conservation Centre, Java, in June we             The latter species being a key focus of                                                                                                                                                                        proud to win the North West in Bloom trophy
                                                                                                                                                             substantial progression this year with our          Limestone woundwort and Common juniper.
    are now working with colleagues there to          our amphibian conservation programme.                                                                                                                                                                          and be awarded a Gold Medal.
                                                                                                                                                             husbandry standards and in our ambitious            In all cases there was evidence that the
    disperse some of the birds to other good          The team also had great success with the
                                                                                                                                                             preparations for Islands.                           reintroduced plants were doing well and
    breeding facilities in the region and establish   breeding of native Sand lizards - a total of 31
                                                                                                                                                                                                                 some natural regeneration was occurring.            Far Left: A Cabot’s tragopan, a new species to
    insurance and conservation-breeding               were released at Talacre sand dunes in North                                                           Horticulture and Botany
    populations in EAZA institutions including at     Wales as the second part of an annual release                                                                                                              Working closely with the Herpetology Team a         the zoo in 2014.
                                                                                                                                                             Horticulture and Botany staff were involved         new Leaf cutter ant exhibit was constructed         Far Right: New off-show Bug Breeding Centre.
    Chester Zoo.                                      onto the site.
                                                                                                                                                             in a number of events associated with the           by the theming team in the Spirit of the            Far Right Bottom: Our Curator of Lower
    Several bird conservation meetings during         The aquarium within the Spirit of the Jaguar                                                           zoo’s Bloom campaign. Meet the expert                                                                   Vertebrates and Invertebrates with a Golden
                                                                                                                                                                                                                 Jaguar exhibit. In the past this was always a
    2014 including the 4th Threatened Songbirds       exhibit saw the arrival of waves of new                                                                sessions were arranged for visitors every                                                               mantella frog.
                                                                                                                                                                                                                 very popular exhibit and it was exciting to get
    of Asia working group (TWASG) meeting             species, the tank now holds more than 3,500                                                            fortnight from February to June. Talks                                                                  Top: The Silver Medal was awarded to the
                                                                                                                                                                                                                 this species back on show.
    at Whipsnade Zoo, the second global               fish of 21 species. The tank is also home to                                                           included three separate nursery tours, looking                                                          ‘threatened islands of South East Asia’ garden
    management species planning meeting for           a large group of turtles, and the occasional                                                           at the specialist plant collections and native      The zoo hosted the joint annual conference of       created by our Horticulture Team at the RHS
    the Critically Endangered Blue-crowned            visiting sloth! The Spirit of the Jaguar exhibit                                                       plant conservation projects, as well as talks       the BIAZA Plant Working and Native Species          Tatton Flower Show.
2014 ZOO REVIEW - Chester Zoo
16 2014 Zoo Review                                                                                                                                                                                                                                       Annual Report of the North of England Zoological Society 17

    Supporting the Animal and Plant Collection                                                                                                         Science Investigations

    ENSURING EXCELLENT STANDARDS OF ANIMAL                                                                                                             EVIDENCE IN SUPPORT OF APPLIED
    HEALTH, WELFARE AND HUSBANDRY                                                                                                                      CONSERVATION, EDUCATION AND WELFARE
                                                    School and delivered conservation medicine        Endocrine Service                                Knowledge and understanding
                                                    courses and ape health workshops abroad           Monitoring of reproductive and                   underpins the zoo’s mission, in both
                                                    in association with organisations such            adrenalhormones enables us to adapt our          our field and on site activities. Scientific
                                                    as OVAG (Orangutan Veterinary Advisory            husbandry practices to support animals           method provides the evidence base
                                                    Group).                                           better through pregnancy, birthing and           for decision making, evaluation and
                                                                                                      the post-partum period. The endocrine            refinement.
                                                    The veterinary department also continues to
                                                                                                      service routinely completes reproductive         In 2014 over 200 research projects were
                                                    support Chester Zoo’s conservation projects
                                                                                                      hormone monitoring of four key species
                                                    in Malaysia, Indonesia, Montserrat and the                                                         conducted on site in partnership with over
                                                                                                      within the collection, Asian elephant, Black
                                                    UK and represented the zoo in multiple fora                                                        80 organisations. Of these, over half were
                                                                                                      rhino, Okapi and Onager. We also offer
                                                    including BIAZA, British Veterinary Zoological                                                     projects we had commissioned to help
                                                                                                      an endocrine service to other collections
                                                    Society and the European Association of                                                            us with evidence based decision making.
                                                                                                      and institutions across Europe. In 2014 we
                                                    Zoo and Wildlife Veterinarians and the United                                                      A small sample of these are highlighted
                                                                                                      worked with over 30 institutions, analysing
                                                    Nations World Parks congress.                                                                      below:
                                                                                                      samples from 60 different species.
                                                    Animal Moves and Records                                                                           Animal Welfare and Wellbeing
                                                                                                      Animal Feeding Programme
                                                    Accurate record keeping and inter-                As well as purchasing proprietary feed stuffs,   Providing the right thermal environment
                                                    zoo animal transfers are critical animal          animal food is also produced and harvested       for large captive reptiles such as Komodo
    The Animal and Conservation Medicine            management tools and vital to our                 by our Animal Supplies Department (ASD).         dragons can be a real challenge. With the
    staff work closely together and with            contribution to international breeding            During 2014, ASD sourced, stored and             help of thermal imaging equipment we
                                                    programmes. 2014 saw a 50% increase                                                                compared the body temperatures and               skills in the areas of psychology, sociology        projects.
    external partners to ensure excellent                                                             distributed the 400 stock lines and 2000
                                                    in animal moves as we gear up for the                                                              responses of our dragons to heat panels          and behaviour change.
    standards of animal health, welfare                                                               tonnes of animal food, bedding, browse                                                                                                                Our success in science also hinges on
    and husbandry. Their activities are             opening of the Islands zone in 2015. The          (cut leafy branches) and fresh grass. This       and the more commonly used heat lamps.           Population Management                               our ability to communicate findings and
    audited by the Animal Health, Welfare           team moved 6,747 individuals in 197               includes 800 vehicle loads of browse, 450        Heat panels proved more effective due                                                                to support and influence stakeholders
                                                                                                                                                                                                        Hormone monitoring is an important tool
    and Husbandry Sub-Committee of the              separate transactions (42% of these being         tonnes of forage and bedding, 300 tonnes of      to the relative spread of heat coverage                                                              both nationally and internationally. During
                                                                                                                                                                                                        in successful population monitoring. The
    Conservation and Education Committee            international moves) including over 5000          fruit and vegetables, 250 tonnes of bagged       produced and as a consequence we                                                                     2014, zoo staff and academic associates
                                                                                                                                                                                                        major limiting factor to the endocrinology
    – a committee of the zoo’s Council.             fish, reptiles and invertebrates for our new      foods, 35 tonnes of meat and fish and            have moved over to this heat source                                                                  contributed to over 80 publications (see
                                                                                                                                                                                                        service we can provide both to our own
    Some of the key support services are            exhibits. As well as the logistics of arranging   80,000 chickens, rabbits, rats, mice and         and will pass on this information to other                                                           Appendix 6 for key publications) and over
                                                                                                                                                                                                        projects and external organisations
    highlighted below:                              their safe transport and providing well           day old chicks. Additionally its invertebrate    institutions.                                                                                        100 conference presentations. We peer-
                                                                                                                                                                                                        is the time and cost of the assays.
                                                    designed travelling boxes, permits must be        breeding colony produced over three million                                                                                                           reviewed 30 papers for scientific journals
    Veterinary Service                                                                                                                                 Emerging Diseases and Biosecurity                During 2014 our Endocrinology Team
                                                    obtained, animal health regulations met and       crickets.                                                                                                                                             and participated in a number of animal
                                                                                                                                                       As part of a multi-disciplinary PhD on           has worked with an industrial partner,
    Chester Zoo has an in-house team of             stringent quarantine of all incoming animals                                                                                                        Thermo-Fisher Scientific, to develop liquid         management and conservation committees
                                                                                                      Our Nutritionist works closely with the teams    amphibian health and conservation we
    vets and nurses to provide clinical care        undertaken.                                                                                                                                         chromatography-mass spectrometry                    (see Appendix 3 and 7).
                                                                                                      to ensure that the animals are fed diets         assessed the efficacy of established
    to the collection. As well as providing                                                                                                                                                             methods that will enable us to increase
                                                    Developments in record keeping include            optimised for their health and wellbeing.        husbandry practices. We compared                                                                     Further details of our activities can be found
    care for sick animals the department also                                                                                                                                                           capacity of the lab up to five-fold and future
                                                    transfer of our medical records to the            Over 425 diet sheets have been produced          two marking methods routinely used in                                                                in our annual Science Review (see www.
    manages a comprehensive preventative                                                                                                                                                                proof the service going forwards.
                                                    Zoological Information Management                 and 2014 saw the addition of another 50          captivity and the wild (injection of a visible                                                       chesterzoo.org/conservation-and-research/
    health care programme. 2014 was a busy
                                                    System (ZIMS) in November 2014. This is a         for species new to the collection. Another       elastomer under the skin versus injection of                                                         resources).
    year with a variety of challenging cases,                                                                                                                                                           Visitor Studies / Behaviour Change
                                                    significant advance allowing effective transfer   50 are in preparation for species going          a microchip transponder). Injection of the
    both at individual and population level.                                                          into the Islands exhibit. Our Nutritionist is                                                     We were commissioned to work with
    Examples include the echocardiographic          of all animal records from one institution                                                         transponder led to significant change in the     WAZA on the design, implementation and
                                                                                                      also leading an international team in the        frogs’ skin bacteria. We do not yet know
    examination of our 90 kg Reticulated            to another when an individual moves and                                                                                                             analysis of a three year project to see what
                                                                                                      production of FAUNA, modern, efficient and       the significance of this change and whether
    python, the first recorded successful           ensuring better continuity of care.                                                                                                                 roles zoos are playing in achieving the UN
                                                                                                      intuitive software to boost the effectiveness
    treatment of a case of pox virus in a Giant                                                                                                        it might change in animals’ susceptibility       Aichi biodiversity target: By 2020, at the
                                                                                                      of budget management, record-keeping
    anteater and, in cooperation with our local                                                                                                        to infectious disease. This warrants further     latest, people are aware of the values of
                                                                                                      and all communication associated with zoo
    species programmes, the vaccination                                                                                                                study. The PhD also demonstrated that            biodiversity and the steps they can take to
                                                                                                      animal feeding.
    of Badgers in neighbouring zoo land, as                                                                                                            boosting baseline UV light provision had no      conserve and use it sustainably. We have
    part of a comprehensive programme for                                                             Applied Ethology Programme                       effect on growth or breeding success and         analysed data from 30 WAZA institutions so
    the protection of the zoo and local wildlife                                                      In 2014 we monitored animal behaviour            this costly addition to husbandry protocols      far and have shown that zoos can make a
    against bovine tuberculosis. A total of 1,816                                                     and enclosure use of six species moving          has been stopped.                                positive contribution.
    clinical cases where handled and 552 post                                                         to our new Islands exhibit. These projects       Human-Wildlife Conflict                          Engagement with Science
    mortem examinations where carried out in                                                          will continue in 2015 both before and after
                                                                                                                                                       A doctoral study investigating conflict          Capacity building in science is also a key
    a wide variety of species and sizes, ranging                                                      the move to enable us to assess how the
                                                                                                                                                       between livestock farmers and Jaguars            activity. We delivered 50 training workshops
    from frogs to hoofstock.                                                                          animals are using their new exhibits.
                                                                                                                                                       across 19 countries in Latin America             and provided training placements to
    The department is committed to training.                                                                                                           demonstrated that social, rather than            30 participants covering a range of
    During 2014 it hosted 16 visiting veterinary                                                      Top: ECG being taken of our 90kg                 environmental factors were the key               conservation skills including hormone
    graduates and undergraduates, provided                                                            Reticulated python.                              determinant of conflict. This finding has        analysis methods, field survey techniques
    a residency programme in Conservation                                                             Bottom: Vaccination of Badgers on                major implications for managing human            and zoological medicine. At the 2014 BIAZA
    Medicine, maintained ongoing teaching                                                             neighboring zoo land against bovine              wildlife conflict across our programmes and      Research Symposium two of our placement             Above: Thermal images of Komodo dragons
    collaboration with Liverpool Veterinary                                                           tuberculosis.                                    as a consequence we will be building our         students won prizes for their research              under different heat sources ©Ryan Boyle.
2014 ZOO REVIEW - Chester Zoo
You can also read